CN117749254A - Emergency number calling method and device and electronic equipment - Google Patents

Abstract

The application discloses a calling method and device of an emergency number and electronic equipment. Wherein the method comprises the following steps: detecting an emergency number dialed by a target object at a satellite terminal; receiving prompt information sent by a voice interaction platform under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting a target object to confirm a resident area number; after the target object confirms the residence area number, calling the emergency number of the residence where the target object is located through the satellite terminal. The satellite emergency communication delay method and device solve the technical problem that satellite emergency communication delay is caused by the fact that the mobile phone cannot directly dial the emergency number of the residence in the arrearage state.

Description

Emergency number calling method and device and electronic equipment

Technical Field

The present invention relates to the field of satellite communications, and in particular, to a method and an apparatus for calling an emergency number, and an electronic device.

Background

Since satellite communication divides coverage area by beam, not by administrative area, there is a technical limit to emergency telephone calls in a state where a mobile phone arrears. For example: the emergency telephone number specified by the 3GPP can only be dialed to the ground station corresponding to the beam, but not the emergency number of the residence, and bit positions are used for transmission between the mobile phone and the network, each bit position corresponds to 1 emergency call number, and even if the emergency rescue of the ground station is switched to the attribution, much time is wasted; the electronic fence supported by the satellite telephone has limited functional precision and cannot meet the requirement of covering boundaries of complex administrative areas; if a user dials an international area code and a regional area code on the terminal side to dial an emergency call, the international area code and the regional area code of the position of the user need to be accurately known; modifying the air interface protocol to add emergency phone lists for international area codes and regional area codes can be very demanding on the mobile phone because there can be very many emergency phone entries that match, which is difficult for the terminal to implement.

In view of the above problems, no effective solution has been proposed at present.

Disclosure of Invention

The embodiment of the application provides a calling method and device of an emergency number and electronic equipment, which are used for at least solving the technical problem of satellite emergency communication delay caused by the fact that a mobile phone cannot directly dial the emergency number of a residence in an arrearage state.

According to one aspect of the embodiment of the present application, there is provided a calling method of an emergency number, including: detecting an emergency number dialed by a target object at a satellite terminal; receiving prompt information sent by a voice interaction platform under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting a target object to confirm a resident area number; after the target object confirms the residence area number, calling the emergency number of the residence where the target object is located through the satellite terminal.

Optionally, detecting an emergency number dialed by the target object at the satellite terminal includes: transmitting the emergency number to a baseband chip in the satellite terminal; whether the emergency number is in the emergency number list is determined by the baseband chip.

Optionally, determining, by the baseband chip, whether the emergency number is in the emergency number list includes: converting the emergency number into target bit data through the baseband chip; matching the target bit data with an emergency number list in the satellite terminal to obtain a matching result, wherein the emergency number list stores bit data corresponding to a plurality of emergency numbers; under the condition that the matching result is successful, determining that the emergency number is in an emergency number list; and if the matching result is that the matching fails, determining that the emergency number is not in the emergency number list.

Optionally, after determining, by the baseband chip, whether the emergency number is in the emergency number list, the method further comprises: entering an emergency telephone flow under the condition that the emergency number is in an emergency number list; in case the emergency number is not in the emergency number list, the normal telephone flow is entered.

Optionally, the emergency call procedure includes: transmitting target bit data corresponding to the emergency number to a satellite core network through a ground switching center; and restoring the target bit into an emergency number through the satellite core network, sending the emergency number to the voice interaction platform, and receiving prompt information sent by the voice interaction platform.

Optionally, after receiving the prompt message sent by the voice interaction platform, the method further includes: receiving a residence area number input by a target object in a satellite terminal according to the prompt information; and sending the residence area number to a voice interaction platform, wherein the voice interaction platform splices the residence area number and the emergency number to obtain and transfer the emergency number to the residence where the target object is located.

Optionally, the voice interaction platform is deployed on the satellite core network side.

According to another aspect of the embodiment of the present application, there is also provided a method for calling an emergency number, including: under the condition that an emergency number dialed by a target object through the satellite terminal is in an emergency number list, receiving the emergency number and sending prompt information to the satellite terminal, wherein the prompt information is used for prompting the target object to determine a residence area code; receiving a residence area code input by a target object through a satellite terminal; splicing the residence area number and the emergency number to obtain the emergency number of the residence where the target object is located; the emergency number of the residence where the target object is located is called.

According to still another aspect of the embodiments of the present application, there is also provided a calling device for an emergency number, including: the detection module is used for detecting an emergency number dialed by the target object at the satellite terminal; the receiving module is used for receiving prompt information sent by the voice interaction platform under the condition that the emergency number is in the emergency number list, wherein the prompt information is used for prompting the target object to confirm the resident area number; and the calling module is used for calling the emergency number of the residence where the target object is located through the satellite terminal after the target object confirms the residence area number.

According to still another aspect of the embodiments of the present application, there is further provided an electronic device, including one or more processors and a memory, where the memory is configured to store one or more programs, and the one or more programs, when executed by the one or more processors, cause the one or more processors to implement a calling method of an emergency number of any of the above.

According to still another aspect of the embodiments of the present application, there is further provided a non-volatile storage medium, where the non-volatile storage medium includes a stored computer program, and a device where the non-volatile storage medium is located executes the method for calling any one of the emergency numbers by running the computer program.

In the embodiment of the application, the emergency number dialed by the target object in the satellite terminal is detected; receiving prompt information sent by a voice interaction platform under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting a target object to confirm a resident area number; after the target object confirms the residence area number, the emergency number of the residence where the target object is called through the satellite terminal, so that the purpose that a satellite service user can automatically dial the emergency number to the residence is achieved, the matching relation between the user and the residence is formed, the technical effect of automatically transferring to the residence to dial the emergency number after adding the residence number is achieved through adding an intelligent voice interaction platform on the satellite core network side, and the technical problem of satellite emergency communication delay caused by the fact that the mobile phone cannot directly dial the emergency number of the residence in an arrearage state is solved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute an undue limitation to the application. In the drawings:

fig. 1 is a hardware configuration diagram of a computer terminal for implementing a calling method of an emergency number according to an embodiment of the present application;

Fig. 2 is a flow chart of a method of calling an emergency number according to an embodiment of the present application;

FIG. 3 is a schematic flow chart of an emergency number auto-matching premise according to an embodiment of the present application;

fig. 4 is a flow chart of another method of calling an emergency number according to an embodiment of the present application;

FIG. 5 is a schematic diagram of components of a satellite terminal and a satellite core network according to an embodiment of the present application;

fig. 6 is a block diagram of a calling device of an emergency number according to an embodiment of the present application;

fig. 7 is a block diagram of another emergency number calling device according to an embodiment of the present application.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will be made in detail and with reference to the accompanying drawings in the embodiments of the present application, it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, shall fall within the scope of the present application.

It should be noted that the terms "first," "second," and the like in the description and claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that embodiments of the present application described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

For a better understanding of the embodiments of the present application, the following technical terms related to the embodiments of the present application are explained as follows:

APN (Access Point Name ): on a mobile device, a user needs to configure APN information to connect to the mobile network and access the internet. The APN includes identification information of the user and network information of the mobile network operator, through which the device can properly connect to the mobile network and access the internet.

TCP/IP (Transmission Control Protocol/Internet Protocol ): the TCP/IP protocol is the most widely used protocol on the internet and is used to connect different types of computers and network devices so that they can communicate and exchange data with each other.

Since satellite communication divides coverage area by beam, not by administrative area, there is a technical limit to emergency telephone calls in a state where a mobile phone arrears. For example: the emergency telephone number specified by the 3GPP can only be dialed to the ground station corresponding to the beam, but not the emergency number of the residence, and the mobile phone and the network are transmitted through bit positions, each bit position corresponds to 1 emergency call number, so that even if the emergency rescue of the ground station is switched to the attribution, a lot of time is wasted; the electronic fence supported by the satellite telephone has limited functional precision and cannot meet the requirement of covering boundaries of complex administrative areas; if a user dials an international area code and a regional area code on the terminal side to dial an emergency call, the international area code and the regional area code of the position of the user need to be accurately known; modifying the air interface protocol to add emergency phone lists for international area codes and regional area codes can be very demanding on the mobile phone because there can be very many emergency phone entries that match, which is difficult for the terminal to implement. In order to solve the above-mentioned problems, an embodiment of the present application provides a method for calling an emergency number, which may be executed in a computer terminal shown in fig. 1, and the computer terminal will be described in detail below.

The embodiment of the method for calling the emergency number provided by the embodiment of the application can be executed in a mobile terminal, a computer terminal or a similar computing device. Fig. 1 shows a hardware block diagram of a computer terminal for implementing a calling method of an emergency number. As shown in fig. 1, the computer terminal 10 may include one or more processors (shown as 102a, 102b, … …,102n in the figures) which may include, but are not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA, a memory 104 for storing data, and a transmission module 106 for communication functions connected via a wired and/or wireless network. In addition, the method may further include: a display, a keyboard, a cursor control device, an input/output interface (I/O interface), a Universal Serial BUS (USB) port (which may be included as one of the ports of the I/O interface), a network interface, a BUS. It will be appreciated by those of ordinary skill in the art that the configuration shown in fig. 1 is merely illustrative and is not intended to limit the configuration of the electronic device described above. For example, the computer terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

It should be noted that the one or more processors and/or other data processing circuits described above may be referred to herein generally as "data processing circuits. The data processing circuit may be embodied in whole or in part in software, hardware, firmware, or any other combination. Furthermore, the data processing circuitry may be a single stand-alone processing module or incorporated, in whole or in part, into any of the other elements in the computer terminal 10. As referred to in the embodiments of the present application, the data processing circuit acts as a processor control (e.g., selection of the path of the variable resistor termination to interface).

The memory 104 may be used to store software programs and modules of application software, such as program instructions/data storage devices corresponding to the calling method of the emergency number in the embodiments of the present application, and the processor executes the software programs and modules stored in the memory 104, thereby executing various functional applications and data processing, that is, implementing the calling method of the emergency number. Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor, which may be connected to the computer terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The transmission module 106 is used to receive or transmit data via a network. The specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transmission module 106 includes a network adapter (Network Interface Controller, NIC) that can connect to other network devices through a base station to communicate with the internet. In one example, the transmission module 106 may be a Radio Frequency (RF) module for communicating with the internet wirelessly.

The display may be, for example, a touch screen type Liquid Crystal Display (LCD) that may enable a user to interact with a user interface of the computer terminal 10.

It should be noted here that, in some alternative embodiments, the computer terminal shown in fig. 1 may include hardware elements (including circuits), software elements (including computer code stored on a computer readable medium), or a combination of both hardware and software elements. It should be noted that fig. 1 is only one example of a specific example, and is intended to illustrate the types of components that may be present in the computer terminals described above.

In the above-described operating environment, the embodiments of the present application provide an embodiment of a method for calling an emergency number, it should be noted that the steps illustrated in the flowcharts of the figures may be performed in a computer system such as a set of computer-executable instructions, and that although a logical order is illustrated in the flowcharts, in some cases the steps illustrated or described may be performed in an order other than that illustrated herein.

Fig. 2 is a flowchart of a method for calling an emergency number according to an embodiment of the present application, as shown in fig. 2, the method includes the following steps:

step S202, an emergency number dialed by a target object at a satellite terminal is detected.

In the step S202, the satellite terminal may detect an emergency call made by the satellite service user when roaming in China, or detect an emergency call made by the satellite service user when roaming abroad, and further identify and operate the detected emergency number. The satellite terminal dials the emergency number through a satellite communication network.

Step S204, receiving prompt information sent by the voice interaction platform when the emergency number is in the emergency number list, wherein the prompt information is used for prompting the target object to confirm the resident area number.

In step S204, the emergency number list is configured in both the baseband chip and the satellite core network of the satellite terminal, and the satellite terminal determines whether the emergency number is in the emergency number list by matching the baseband chip in the satellite terminal, and then receives the prompt information sent by the (intelligent) voice interaction platform for determining the residence area code of the target object.

Step S206, after the target object confirms the residence area code, calling the emergency number of the residence where the target object is located through the satellite terminal. Among other things, the target object confirms the representation of the residence area code, including but not limited to: a response message or confirmation instruction is received indicating that the target object has confirmed that the residence area number is legal, for example, a confirmation instruction input by the target object is detected.

In step S206, after receiving the prompt message sent by the voice interaction platform through the satellite terminal, the target object confirms the location area number at the satellite terminal, for example, the confirmation mode may be that the target object inputs the location area number at the satellite terminal, so as to confirm whether the location area number is the location area number corresponding to the current location of the target object, and execute the call of the emergency number after confirming that there is no error.

Through the steps S202 to S206, the purpose that a satellite service user can automatically dial an emergency number to a residence is achieved, so that a matching relationship between the user and the residence is formed, the technical effect of automatically forwarding to the residence to dial the emergency number after adding the dialing area number is achieved through adding a voice interaction platform on the satellite core network side, and the technical problem of satellite emergency communication delay caused by the fact that a mobile phone cannot directly dial the emergency number of the residence in an arrearage state is solved. The following is a detailed description.

Fig. 3 is a schematic flow chart of an emergency number automatic matching residence according to an embodiment of the present application, as shown in fig. 3, CN (Core Network) represents a core network, GSC (Ground Switching Center) represents a ground switching center, MES (Manufacturing Execution System) represents a manufacturing execution system, which may be integrated in a satellite terminal, where in the embodiment of the present application, the satellite terminal is used to represent the MES, AP (Application Processor) represents an application chip, and BP (Baseband Processor) represents a baseband chip. When the satellite terminal starts up and registers or the access network executes satellite service, the position information of the residence of the target object is reported to the satellite core network, meanwhile, an intelligent voice interaction platform is added on the satellite core network side, and the satellite terminal is automatically transferred to the residence of the target object to call an emergency number through voice interaction between the target object and the intelligent voice interaction platform. The following describes the steps S202 to S206 in detail with reference to fig. 3.

In some embodiments of the present application, the emergency number dialed by the target object at the satellite terminal may be detected by: transmitting the emergency number to a baseband chip in the satellite terminal; whether the emergency number is in the emergency number list is determined by the baseband chip.

In this embodiment of the present application, an emergency number list is preconfigured in a baseband chip of a satellite terminal to determine whether an emergency number dialed by a target object is in the emergency number list, as shown in fig. 3. Specifically, the satellite terminal detects an emergency number dialed by the target object, wherein the emergency number comprises an emergency call dialed by the target object when roaming in China or an emergency call dialed by the target object when roaming abroad; and sending the emergency number to a baseband chip of the satellite terminal, and judging whether the emergency number is in the emergency number list or not by matching the emergency number list through the baseband chip.

In some embodiments of the present application, determining, by the baseband chip, whether the emergency number is in the emergency number list includes: converting the emergency number into target bit data through the baseband chip; matching the target bit data with an emergency number list in the satellite terminal to obtain a matching result, wherein the emergency number list stores bit data corresponding to a plurality of emergency numbers; under the condition that the matching result is successful, determining that the emergency number is in an emergency number list; and if the matching result is that the matching fails, determining that the emergency number is not in the emergency number list.

In this embodiment of the present application, as shown in fig. 3, each emergency number in the emergency number list corresponds to a dedicated bit, and before the baseband chip performs matching judgment through the emergency number list, the received emergency number needs to be converted into bit data, and then matching is performed according to the converted bit data and the bit data corresponding to a plurality of emergency numbers in the emergency number list. Further, under the condition that the bit data converted by the emergency number is consistent with the bit data corresponding to a certain emergency number in the emergency number list, the matching is successful, namely, the emergency number is determined to be in the emergency number list; and under the condition that the bit data converted by the emergency number is inconsistent with the bit data corresponding to all the emergency numbers in the emergency number list, indicating that the matching is failed, namely determining that the emergency number is not in the emergency number list.

In some embodiments of the present application, after determining, by the baseband chip, whether the emergency number is in the emergency number list, the method further comprises: entering an emergency telephone flow under the condition that the emergency number is in an emergency number list; in case the emergency number is not in the emergency number list, the normal telephone flow is entered.

In some embodiments of the present application, the emergency call flow includes: transmitting target bit data corresponding to the emergency number to a satellite core network through a ground switching center; and restoring the target bit into an emergency number through the satellite core network, sending the emergency number to the voice interaction platform, and receiving prompt information sent by the voice interaction platform.

In the embodiment of the application, in order to facilitate the priority call of the emergency number, two telephone flows, namely an emergency telephone flow and a common telephone flow, are set. Entering an emergency telephone flow under the condition that the emergency number matching is successful (namely, the emergency number is in an emergency number list); in case of an emergency number match failure (i.e. in case the emergency number is not in the emergency number list), the normal telephone flow is entered. The following describes two telephone flows:

the emergency call flow refers to that when a user dials an emergency number, the communication system will process the call preferentially, so as to ensure that the emergency situation is processed in time. The concrete implementation mode comprises the following steps: the system can immediately identify and preferentially process the emergency call, so as to ensure the call quality and the connection speed; emergency calls are automatically prioritized to the associated emergency services for quick response to the emergency.

The normal call flow refers to a processing flow when a user performs normal call, that is, when a non-emergency number is dialed, the communication system is connected according to the processing flow of normal call. The concrete implementation mode comprises the following steps: the call quality and the connection speed can be distributed according to the system load and the network condition; the call content is not automatically and preferentially allocated to the emergency service, but is connected according to the number dialed by the user.

For the emergency telephone flow, as shown in fig. 3, the satellite terminal transmits bit data converted by the emergency number to the satellite core network through the ground switching center; the satellite core network restores bit data converted from the received emergency number according to the emergency number list to obtain a restored emergency number; and sending the restored emergency number to the voice interaction platform to realize emergency telephone connection, and receiving a prompt message sent by the voice interaction platform, wherein the prompt message is a residence area number confirmation prompt sent by an intelligent voice customer service in the intelligent voice interaction platform. It should be noted that, the satellite core network is also preconfigured with an emergency number list to restore the bit data of the emergency number of the target object converted by the baseband chip to the original emergency number.

For the ordinary telephone flow, the telephone flow is executed under the condition that the emergency number matching fails, namely the emergency number is not in the emergency number list, so that the matching and the restoration of the emergency number bit data are not needed, and the satellite terminal sends the emergency number dialed by the target object to the satellite core network through the ground switching center, thereby realizing ordinary telephone connection. It should be noted that, in the ordinary telephone flow, the emergency number is directly dialed to the area where the ground station is located, and is not transferred to the target object residence through the voice interaction platform, and is transferred to the target object residence through emergency rescue of the ground station residence.

In some embodiments of the present application, after receiving the prompt information sent by the voice interaction platform, the method further includes: receiving a residence area number input by a target object in a satellite terminal according to the prompt information; and sending the residence area number to a voice interaction platform, wherein the voice interaction platform splices the residence area number and the emergency number to obtain and transfer the emergency number to the residence where the target object is located.

In some embodiments of the present application, the voice interaction platform is deployed on the satellite core network side.

In the embodiment of the application, the intelligent voice interaction platform is deployed on the satellite core network side and comprises a switch function and an interactive/interactive voice response (also called voice navigation) function, and the target object confirms the resident area number of the target object by performing voice interaction with the intelligent voice customer service, so that the emergency number of the resident area number of the target object is transferred. For example:

1. satellite service user a dials emergency telephone 110;

2. after the emergency number 110 is matched with an emergency number list in the baseband chip and restored by the emergency number list in the satellite core network, the satellite core network sends the restored emergency number 110 to the voice interaction platform;

3. the voice interaction platform sends a prompt message, for example: you good, dial western security (user a is resident) emergency call, please press 0 (western security resident area number); dialing emergency calls in other areas, please press X (area code in other areas);

4. the user A presses 0 to confirm that the residence of the user is western security;

5. waiting for customer service in western security area to answer the call.

In the above process, the voice interaction platform is further used for splicing the residence area code and the emergency number, so as to realize the forwarding of the emergency number of the residence where the target object is located. Specifically, the satellite terminal receives a western district number 0 input after a user A (target object) sends prompt information according to a voice interaction platform; the received Sichuan area code 0 is sent to a voice interaction platform; after receiving the Sichuan area code 0, the voice interaction platform splices the Sichuan area code 0 with an emergency number 110 dialed by a user A to obtain the emergency number 0-110 of the user A in the Sichuan area; and the satellite terminal calls the western security area customer service according to the emergency number 0-110 to realize the switching of the emergency call of the user A in the western security area.

In some embodiments of the present application, after the target object confirms the location area number, calling the emergency number of the location where the target object is located through the satellite terminal, including: sending trigger information to a central station of a residence where a target object is located, wherein the trigger information comprises dialing information of the target object; detecting voice information sent by the central station in response to the trigger information; determining whether the detected voice information is an emergency number of the central station; sending prompt information to prompt a target object to confirm the area code of the central station under the condition that the detected voice information is the emergency number of the central station; after the target object confirms the area code of the central station, the central station is called through the satellite terminal.

In the embodiment of the present application, after determining the location area code of the target object, the satellite terminal is used as an execution body to execute the operation of calling the emergency number of the location where the target object is located. Firstly, a satellite terminal sends trigger information containing target object dialing information to a central station of a residence where a target object is located, wherein the dialing information comprises a central station area code and an emergency number of the residence where the target object is located, such as 0-110, so as to inform the central station of the residence where the target object is located that an emergency call is to be processed; secondly, the satellite terminal receives voice information which is sent by the central station of the residence where the target object is located and responds to the trigger message, and detects whether the received voice information is an emergency number of the central station of the residence where the target object is located, so that the communication between the satellite terminal and the central station of the residence where the target object is located is correct; if the detected voice information is an emergency number of the residence where the target object is located, the satellite terminal will send a prompt message to the target object, so as to prompt the target object to confirm the area code of the central station where the residence is located again, for example: you get your own emergency call of western security, western security central station area code is 0, please press the # key to confirm; after the target object confirms the area code of the central station of the residence, the satellite terminal executes the operation of calling the central station of the residence of the target object, and establishes communication connection between the satellite terminal and the central station of the residence of the target object.

In some embodiments of the present application, the method further comprises: the satellite terminal sends out voice information; the satellite terminal performs voice interaction with the target object to confirm the residence area code; the satellite terminal sends the residence area number to a voice interaction platform; the voice interaction platform judges whether the resident area number is in the registration information stored in the latest context; the voice interaction platform sends a call command to the satellite terminal under the condition that the judgment result is yes; after receiving the call command, the satellite terminal sends a voice call to the emergency number in the residence where the target object is located.

In the embodiment of the application, after the target object confirms the residence area number, the emergency number of the residence where the target object is located is quickly and reliably called through the combination of the satellite terminal and the voice interaction platform, and necessary assistance and support are obtained under the emergency condition. Specifically, the satellite terminal sends a section of voice message to the target object to convey a request for confirming the residence area code; the target object interacts with the satellite terminal in a voice reply or key mode and the like to confirm the residence area number; further, the satellite terminal sends the confirmed residence area number to the voice interaction platform for processing and verification, wherein the verification mode comprises the following steps: the voice interaction platform verifies whether the received resident area number is in the stored resident area number latest registration information, and if the resident area number is in the stored resident area number latest registration information, the verification is passed; under the condition that the target object residence area number passes verification, the voice interaction platform sends a calling command to the satellite terminal to instruct the satellite terminal to execute calling operation; and finally, the satellite terminal sends a voice call to the residence where the target object is located according to the call command of the voice interaction platform so as to establish communication connection between the satellite terminal and the central station of the residence where the target object is located.

In the embodiment of the application, the residence area number of the target object is confirmed through the communication operation of the satellite terminal and the voice interaction platform, and after confirmation, the voice call is sent to the emergency number of the target object, so that the purposes of tracking the position of the target object under emergency and sending help information to the emergency number of the target object are achieved, and by the aid of the calling mode of the emergency number, the emergency call and positioning of the target object can be realized under the condition that other communication equipment or signal coverage is not available, and more emergency services are provided for satellite users in the global scope.

In some embodiments of the present application, in the case that the satellite terminal calls the emergency number of the residence where the target object is located, if the service stop information returned by the operator of the emergency number of the residence where the target object is located is received, the emergency number of the residence where the target object is located is stopped, and the call failure is marked in the emergency number list called in the satellite terminal.

In addition, under the condition that the normal number dialed by the user is received, whether the normal number exists in a ground number base in the satellite terminal or not is detected, if yes, the normal number is directly connected, and if not, the satellite network is started to communicate.

In addition, after the residence area number is determined, whether the emergency number has history position information or not can be judged; if the emergency number has the history position information, acquiring the residence area number of the target object when the emergency number is dialed out for the first time in the history position information, and taking the residence area number as the residence area number of the residence where the target object is located; and if the emergency number does not have the history position information, receiving prompt information sent by the voice interaction platform. After receiving the prompt information sent by the voice interaction platform, the satellite terminal can send the prompt information to the target object, and after the target object confirms the residence area code, the satellite terminal calls the emergency number of the residence where the target object is located.

Fig. 4 is a flowchart of another method for calling an emergency number according to an embodiment of the present application, as shown in fig. 4, the method includes the steps of:

step S402, under the condition that an emergency number dialed by a target object through a satellite terminal is in an emergency number list, receiving the emergency number and sending prompt information to the satellite terminal, wherein the prompt information is used for prompting the target object to determine a residence area number;

step S404, receiving a residence area code input by a target object through a satellite terminal;

Step S406, splicing the residence area number and the emergency number to obtain the emergency number of the residence where the target object is located;

in step S408, the emergency number of the residence where the target object is located is called.

Through the steps S402 to S408, the interaction between the voice interaction platform and the satellite terminal is achieved, and the functions of calling emergency numbers and area codes in different areas are achieved. The voice interaction platform is configured at the satellite core network side, and after the satellite core network restores the emergency number dialed by the target object according to the emergency number list, the restored emergency number is forwarded to the voice interaction platform; the voice interaction platform receives the restored emergency number and sends a residence area number confirmation prompt sent by the intelligent voice customer service to the satellite terminal; then receiving a residence area code input by the target object through responding to the prompt information; and splicing the emergency number dialed by the target object with the confirmed residence area number to obtain the emergency number of the target object residence so that the satellite terminal can realize forwarding and call the emergency number of the target object residence.

In order to better understand the communication process between the satellite terminal and the satellite core network, the embodiment of the present application provides a schematic component diagram of the satellite terminal and the satellite core network, as shown in fig. 5:

The satellite terminal includes a position sensor assembly and a communication assembly. Specifically: the position sensor assembly comprises a position sensor and is used for providing and reporting real-time residence position information of the satellite service user; the communication assembly comprises an AP module, an application layer/TCP/UDP (User Datagram Protocol )/IP module and an L1/L2 module, wherein the AP module is responsible for interacting with the sensor module to acquire data such as speed and the like; the application layer/TCP/UDP/IP module is responsible for splitting, recombining and merging user data; the L1/L2 module is responsible for processing wireless side resource scheduling, wherein the L1 module is a radio frequency module in a mobile phone, the L1 module is used for realizing wireless communication between the mobile phone and a communication network, the L2 module is a logic communication module in the mobile phone, the L2 module is used for realizing data transmission and control between the mobile phone and the communication network, and the core network is responsible for processing related data processing and resource scheduling.

The satellite core network element comprises a communication component. Specifically, the communication assembly comprises an IP module, a GTP-U module, a UDP/IP module and an L1/L2 module, wherein the IP module is responsible for processing the split recombination of IP data packets in a satellite core network and IP data packet routing, so as to ensure that the data packets can be correctly transmitted from a source end to a destination end; the GTP-U module is responsible for transmitting user data in a satellite core network, particularly plays an important role in a mobile communication network, and ensures the safety and reliability of the transmission of the user data; the UDP/IP module is responsible for transmitting user data in a satellite core network, and provides a simple connectionless transmission service; the L1/L2 module has the same function as the satellite terminal communication module, and is mainly responsible for processing wireless side resource scheduling, and the core network is responsible for processing related data processing and resource scheduling.

In the embodiment of the application, the satellite terminal is used for providing the position information of the residence where the satellite service user is located and building the intelligent voice interaction platform in real time, and the satellite service user and the voice interaction platform perform voice interaction to form the matching rules of emergency numbers in different areas, so that the satellite service user can automatically dial the emergency numbers to the residence instead of only reaching the administrative area of the satellite network ground station, and the problem of global satellite emergency communication delay is solved.

According to the embodiment of the application, an emergency number calling device is provided, and it should be noted that the emergency number calling device of the embodiment of the application can be used for executing the emergency number calling method provided by the embodiment of the application. The following describes a calling device of an emergency number provided in the embodiment of the present application.

Fig. 6 is a schematic diagram of an emergency number calling device according to an embodiment of the present application. As shown in fig. 6, the apparatus includes:

a detection module 70, configured to detect an emergency number dialed by the target object at the satellite terminal;

a receiving module 72, configured to receive, when the emergency number is in the emergency number list, a prompt message sent by the voice interaction platform, where the prompt message is used to prompt the target object to confirm the residence area code;

And the calling module 74 is used for calling the emergency number of the residence where the target object is located through the satellite terminal after the target object confirms the residence area number.

The detection module 70, the receiving module 72 and the calling module 74 in the emergency number calling device achieve the purpose that a satellite service user can automatically dial an emergency number to a residence, so that a matching relationship between the user and the residence is formed, the technical effect of automatically transferring to the residence to dial the emergency number after adding a dialing area number is achieved through adding an intelligent voice interaction platform on the satellite core network side, and the technical problem of satellite emergency communication delay caused by the fact that the mobile phone cannot directly dial the emergency number of the residence in an arrearage state is solved.

In the emergency number calling device provided by the embodiment of the application, the detection module is further used for sending the emergency number to the baseband chip in the satellite terminal; whether the emergency number is in the emergency number list is determined by the baseband chip.

In the emergency number calling device provided by the embodiment of the application, the detection module is further used for converting the emergency number into target bit data through the baseband chip; matching the target bit data with an emergency number list in the satellite terminal to obtain a matching result, wherein the emergency number list stores bit data corresponding to a plurality of emergency numbers; under the condition that the matching result is successful, determining that the emergency number is in an emergency number list; and if the matching result is that the matching fails, determining that the emergency number is not in the emergency number list.

In the emergency number calling device provided in the embodiment of the present application, the detection module is further configured to enter an emergency call flow when the emergency number is in the emergency number list; in case the emergency number is not in the emergency number list, the normal telephone flow is entered.

In the emergency number calling device provided in the embodiment of the present application, the receiving module is further configured to send target bit data corresponding to the emergency number to the satellite core network through the ground switching center; and restoring the target bit into an emergency number through the satellite core network, sending the emergency number to the voice interaction platform, and receiving prompt information sent by the voice interaction platform.

In the emergency number calling device provided by the embodiment of the application, the receiving module is further used for receiving the resident area number input by the target object in the satellite terminal according to the prompt information; and sending the residence area number to a voice interaction platform, wherein the voice interaction platform splices the residence area number and the emergency number to obtain and transfer the emergency number to the residence where the target object is located.

Fig. 7 is a schematic diagram of another emergency number calling device according to an embodiment of the present application. As shown in fig. 7, the apparatus includes:

The second receiving module 80 is configured to receive an emergency number and send a prompt to the satellite terminal when the emergency number dialed by the target object through the satellite terminal is in the emergency number list, where the prompt is used to prompt the target object to determine a residence area number;

a third receiving module 82, configured to receive a residence area code input by the target object through the satellite terminal;

a splicing module 84, configured to splice the residence area number and the emergency number to obtain an emergency number of the residence where the target object is located;

a second calling module 86, configured to call the emergency number of the residence where the target object is located.

Through the second receiving module 80, the third receiving module 82, the splicing module 84 and the second calling module 86 in the emergency number calling device, the interaction between the voice interaction platform and the satellite terminal is achieved, and the functions of calling emergency numbers and area numbers in different areas are achieved. The voice interaction platform is configured on the satellite core network side, and after the satellite core network restores bit data corresponding to the emergency number dialed by the target object according to the emergency number list; receiving the restored emergency number and sending a residence area number confirmation prompt sent by the intelligent voice customer service to the satellite terminal; then receiving the residence area number input after the target object is confirmed by the prompt information; and splicing the emergency number dialed by the target object and the confirmed residence area number to obtain the emergency number of the target object residence so that the satellite terminal can realize forwarding and call the emergency number of the target object residence.

The embodiment of the application also provides electronic equipment, which comprises one or more processors and a memory, wherein the memory is used for storing one or more programs, and the one or more processors are enabled to realize the calling method of the emergency number.

It should be noted that, the electronic device is configured to execute any one of the emergency number calling methods shown in fig. 2 and fig. 4, so that the explanation of any one of the emergency number calling methods is also applicable to the electronic device, and is not repeated here.

The embodiment of the application also provides a nonvolatile storage medium which comprises a stored computer program, wherein the equipment where the nonvolatile storage medium is located executes the calling method of any one of the emergency numbers by running the computer program.

It should be noted that, the above-mentioned non-volatile storage medium is used to execute any of the emergency number calling methods shown in fig. 2 and 4, so the explanation of any of the emergency number calling methods is also applicable to the non-volatile storage medium, and will not be repeated here.

The foregoing embodiment numbers of the present application are merely for describing, and do not represent advantages or disadvantages of the embodiments.

In the foregoing embodiments of the present application, the descriptions of the embodiments are emphasized, and for a portion of this disclosure that is not described in detail in this embodiment, reference is made to the related descriptions of other embodiments.

In the several embodiments provided in the present application, it should be understood that the disclosed technology content may be implemented in other manners. The above-described embodiments of the apparatus are merely exemplary, and the division of the units, for example, may be a logic function division, and may be implemented in another manner, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interfaces, units or modules, or may be in electrical or other forms.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.

The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a storage medium, including several instructions to cause a computer device (which may be a personal computer, a server or a network device, etc.) to perform all or part of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing program codes.

The foregoing is merely a preferred embodiment of the present application and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present application and are intended to be comprehended within the scope of the present application.

Claims (11)

1. A method for calling an emergency number, comprising:

detecting an emergency number dialed by a target object at a satellite terminal;

receiving prompt information sent by a voice interaction platform under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting the target object to confirm a resident area number;

after the target object confirms the residence area number, calling the emergency number of the residence where the target object is located through the satellite terminal.

2. The method of claim 1, wherein detecting the emergency number dialed by the target object at the satellite terminal comprises:

transmitting the emergency number to a baseband chip in the satellite terminal;

and determining whether the emergency number is in the emergency number list or not through the baseband chip.

3. The method of claim 2, wherein determining, by the baseband chip, whether the emergency number is in the emergency number list comprises:

Converting the emergency number into target bit data through the baseband chip;

matching the target bit data with an emergency number list in the satellite terminal to obtain a matching result, wherein bit data corresponding to a plurality of emergency numbers are stored in the emergency number list;

under the condition that the matching result is successful, determining that the emergency number is in the emergency number list;

and under the condition that the matching result is that the matching fails, determining that the emergency number is not in the emergency number list.

4. The method of claim 2, wherein after determining, by the baseband chip, whether the emergency number is in the emergency number list, the method further comprises:

entering an emergency telephone flow under the condition that the emergency number is in the emergency number list;

and entering a common telephone flow under the condition that the emergency number is not in the emergency number list.

5. The method of claim 4, wherein the emergency telephone procedure comprises:

transmitting the target bit data corresponding to the emergency number to a satellite core network through a ground switching center;

And restoring the target bit into the emergency number through the satellite core network, sending the emergency number to the voice interaction platform, and receiving the prompt information sent by the voice interaction platform.

6. The method of claim 5, wherein after receiving the prompt message sent by the voice interaction platform, the method further comprises:

receiving the residence area code input by the target object in the satellite terminal according to the prompt information;

and sending the residence area number to the voice interaction platform, wherein the voice interaction platform splices the residence area number and the emergency number to obtain and transfer the emergency number to the residence area where the target object is located.

7. The method of claim 1, wherein the voice interaction platform is deployed on a satellite core network side.

8. A method for calling an emergency number, comprising:

receiving an emergency number dialed by a target object through a satellite terminal and sending prompt information to the satellite terminal under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting the target object to determine a residence area number;

Receiving a residence area code input by the target object through the satellite terminal;

splicing the residence area number and the emergency number to obtain the emergency number of the residence where the target object is located;

and calling the emergency number of the residence where the target object is located.

9. A calling device for an emergency number, comprising:

the detection module is used for detecting an emergency number dialed by the target object at the satellite terminal;

the receiving module is used for receiving prompt information sent by the voice interaction platform under the condition that the emergency number is in an emergency number list, wherein the prompt information is used for prompting the target object to confirm a resident area number;

and the calling module is used for calling the emergency number of the residence of the target object through the satellite terminal after the target object confirms the residence area number.

10. An electronic device comprising one or more processors and a memory for storing one or more programs, wherein the one or more programs, when executed by the one or more processors, cause the one or more processors to implement the method of calling an emergency number of any of claims 1-7 or the method of calling an emergency number of claim 8.

11. A non-volatile storage medium, characterized in that the non-volatile storage medium comprises a stored computer program, wherein the device in which the non-volatile storage medium is located performs the method of calling an emergency number according to any one of claims 1 to 7 or performs the method of calling an emergency number according to claim 8 by running the computer program.