CN116993348A

CN116993348A - Information prompting method, device, equipment and computer readable medium

Info

Publication number: CN116993348A
Application number: CN202310860576.4A
Authority: CN
Inventors: 赵琦超; 钱剑波; 王宁
Original assignee: Alipay Hangzhou Information Technology Co Ltd
Current assignee: Alipay Hangzhou Information Technology Co Ltd
Priority date: 2020-02-12
Filing date: 2020-02-12
Publication date: 2023-11-03
Also published as: CN111340499A; CN111340499B

Abstract

The embodiment of the specification discloses an information prompting method, an information prompting device, information prompting equipment and a computer readable medium. The scheme comprises the following steps: acquiring a triggering operation for displaying a first interface, wherein the first interface is provided with a display area for account information; acquiring abnormal prompt information of the account information; determining display mode information of the abnormal prompt information, wherein the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; and displaying the abnormal prompt information in the first interface according to the display mode information.

Description

Information prompting method, device, equipment and computer readable medium

The application is a divisional application of Chinese patent application CN111340499B, and the application date of the original application is as follows: 2 months and 12 days 2020; the application number is: 202010088345.2; the application is named as follows: information prompting method, device, equipment and computer readable medium

Technical Field

The present application relates to the field of computer technologies, and in particular, to an information prompting method, an information prompting device, an information prompting apparatus, and a computer readable medium.

Background

In the prior art, with the rapid development of internet payment platforms in recent years, internet payment platform funds accounts and traditional bank funds accounts together form an indispensable tool for funds management in people's life. As people pay habit gradually turns to internet payment, so that vast enterprises, other institutions and individuals gradually open internet accounts for conforming to the trend of times, and large-scale fund balance and daily management are carried out in the internet accounts.

Compared with the traditional bank fund account, the internet account has lower account opening threshold (small micro-individual industrial and commercial merchants cannot meet the conditions of opening the bank to the public account, but can open the enterprise internet account), and is more convenient to use (all online payment, no operation to a bank counter is needed), so that more and more small micro-individual industrial and commercial merchants also open the internet account. At the same time, however, management of such accounts also presents greater challenges to the internet account-related operation and management system.

Disclosure of Invention

In view of this, the embodiments of the present application provide an information prompting method, apparatus, device, and computer readable medium, which are used for effectively touching abnormal prompting information to a user, so as to remind the user to maintain an account in time.

In order to solve the above technical problems, the embodiments of the present specification are implemented as follows:

in a first aspect, an information prompting method provided in an embodiment of the present disclosure includes:

acquiring a triggering operation for displaying a first interface, wherein the first interface is provided with a display area for account information;

acquiring abnormal prompt information of the account information;

determining display mode information of the abnormal prompt information, wherein the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information;

and displaying the abnormal prompt information in the first interface according to the display mode information.

In a second aspect, an information prompting method provided in an embodiment of the present disclosure includes:

receiving query information of abnormal prompt information aiming at a target account, which is sent by a device terminal;

determining abnormal information of the target account;

determining first abnormality prompt information aiming at the abnormality information;

and sending the first abnormal prompt information to the equipment terminal.

In a third aspect, an information presentation apparatus provided in an embodiment of the present disclosure includes:

the triggering operation acquisition module is used for acquiring triggering operation for displaying the first interface; the first interface has a display area for account information;

The abnormal prompt information acquisition module is used for acquiring abnormal prompt information of the account information;

the display mode information determining module is used for determining display mode information of the abnormal prompt information, and the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information;

and the abnormal prompt information display module is used for displaying the abnormal prompt information in the first interface according to the display mode information.

In a fourth aspect, an information presentation apparatus provided in an embodiment of the present disclosure includes:

the inquiry information receiving module is used for receiving inquiry information of the abnormal prompt information aiming at the target account, which is sent by the equipment terminal;

the abnormal information determining module is used for determining abnormal information of the target account;

the first abnormal prompt information determining module is used for determining first abnormal prompt information aiming at the abnormal information;

and the first abnormal prompt information sending module is used for sending the first abnormal prompt information to the equipment terminal.

In a fifth aspect, an information presentation apparatus provided in an embodiment of the present specification includes:

at least one processor; the method comprises the steps of,

a memory communicatively coupled to the at least one processor; wherein,

The memory stores instructions executable by the at least one processor to enable the at least one processor to:

acquiring abnormal prompt information of the account information;

In a sixth aspect, an electronic device provided in an embodiment of the present disclosure includes:

at least one processor; the method comprises the steps of,

a memory communicatively coupled to the at least one processor; wherein,

determining abnormal information of the target account;

and sending the first abnormal prompt information to the equipment terminal.

In a seventh aspect, embodiments of the present disclosure provide a computer-readable medium having computer-readable instructions stored thereon, the computer-readable instructions being executable by a processor to perform the above-described method.

The above-mentioned at least one technical scheme that this description embodiment adopted can reach following beneficial effect:

according to the embodiment of the specification, the triggering operation for displaying the first interface is obtained; the first interface has a display area for account information; the account represented by the account information has business behavior data; acquiring abnormal prompt information of the account information; determining display mode information of the abnormal prompt information; the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; and displaying the abnormal prompt information in the first interface according to the display mode information. By the method, the abnormal prompt information is displayed on the user operation interface of the account in real time, so that the prompt information can be effectively touched to the user to remind the user to maintain the account in time.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this specification, illustrate embodiments of the application and together with the description serve to explain the application and do not constitute a limitation on the application. In the drawings:

fig. 1 is a schematic flow chart of an embodiment one of an information prompting method provided in an embodiment of the present disclosure;

fig. 2 is a flow chart of an overall scheme of an information prompting method according to an embodiment of the present disclosure;

FIG. 3 is a graph of color tile warning user volume versus time axis;

fig. 4 is a display interface of an embodiment one of a display form of the abnormality notification provided in the embodiment of the present disclosure;

fig. 5 is a display interface of a second embodiment of a display form of the abnormality notification information provided in the embodiment of the present disclosure;

fig. 6 is a display interface of an embodiment three in the display form of the abnormality notification provided in the embodiment of the present disclosure;

fig. 7 is a display interface of a fourth embodiment of a display form of the abnormality notification provided in the embodiment of the present disclosure;

FIG. 8 is a schematic diagram of a view button jump interface corresponding to FIG. 4;

FIG. 9 is a schematic diagram of a view button jump interface corresponding to FIG. 5;

FIG. 10 is a schematic diagram of a view button jump interface corresponding to FIG. 6;

Fig. 11 is a schematic flow chart of a second embodiment of an information prompting method provided in the embodiments of the present disclosure;

FIG. 12 is a schematic diagram of an information presentation device corresponding to FIG. 1 according to an embodiment of the present disclosure;

FIG. 13 is a schematic diagram of an information presentation device corresponding to FIG. 11 according to an embodiment of the present disclosure;

fig. 14 is a schematic structural diagram of an electronic device corresponding to fig. 1 according to an embodiment of the present disclosure.

Detailed Description

In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be clearly and completely described below with reference to specific embodiments of the present application and corresponding drawings. It will be apparent that the described embodiments are only some, but not all, embodiments of the application. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.

The challenges faced by internet accounts, as compared to bank funds accounts, include mainly the following:

1. the threshold of opening accounts is lower, and the recognition difficulty of the accounts is increased

The enterprise account is taken as a main part, the account opening and real-name authentication of the enterprise Internet account are realized on line without the need of face-to-face identity confirmation of legal representatives or responsible persons of the enterprise to the site, and all enterprise information and legal representatives are checked on line, so that the identification difficulty is increased for the account opened by falsely using the enterprise identity or falsely using the legal representatives.

2. The use is more convenient, but the concealment is stronger

The internet funds transfer is carried out on line, so that the funds transfer is more convenient and rapid. Some internet accounts are not authenticated for real names and are difficult to track. Some enterprise accounts are used as illegal actions such as money laundering, gambling, fraud and the like, and are more concealed.

3. For historical reasons, many enterprise accounts are not fully information when opened or are operated by enterprises for a long time, but the enterprise entity does not exist, but the internet account is still in use. Such an enterprise that cancels the business license is logged out, and the supervision requires the relevant business system to conduct management and control until the relevant service is stopped.

For the above problems, the account management platform needs to inform the user to deal with the problems. The prior platform management method of enterprise accounts or personal accounts is to bind mobile phones or mailboxes through accounts, send short messages or mailbox notices to users, inform the users of corresponding account maintenance, check account states again after a certain time, and take punishment of freezing or limiting collection for accounts which are not subjected to corresponding maintenance. However, the above-described problem method has the following disadvantages: first, failing to effectively reach the user: at present, the proportion of mobile phone information bound by an internet account is not enough, and bound mobile phones are bound by history in many times, and are not used by people or can not receive short messages; the mailboxes of the account are also checked by few people, so most users cannot effectively receive the notification. Moreover, the notification message is only a short touch to the user (notification one or more times), and the user may miss or forget to perform account maintenance when notified.

Because of such drawbacks, when a large number (hundreds of thousands) of account enterprises are faced with the management of information maintenance or the loss of security nuclear products, huge pressure is faced from information complement entrance or customer service acceptance every year, and huge service resources are consumed.

Aiming at the problems, the embodiment of the specification provides an information prompt method capable of effectively touching a user, and abnormal prompt information is displayed on a user operation interface of an account in real time, so that the user can timely see the abnormal prompt information after logging in the account, and the method can effectively touch the user timely and prompt the user to timely maintain the account.

The following describes in detail the technical solutions provided by the embodiments of the present application with reference to the accompanying drawings.

Fig. 1 is a flowchart of an embodiment one of an information prompting method provided in an embodiment of the present disclosure. From the program perspective, the execution subject of the flow may be an application client that is loaded on the account management platform. For example, a mobile device of user a, such as a cell phone, notebook, tablet, etc., loaded with some internet account APP.

As shown in fig. 1, the process may include the steps of:

Step 102: acquiring a triggering operation for displaying a first interface; the first interface has a display area for account information.

In this embodiment of the present disclosure, the first interface may be understood as an account main interface after the user successfully logs in, and may also be understood as any user operation interface. The first interface has a display area of account information, and the account information may be an account name, such as an account name, and the account name may be a personal name, a business name, or an institution name, etc. And the account represented by the account information has business behavior data.

The triggering operation may be understood as an operation for displaying the first interface, for example, the first interface is an account main interface, and then the triggering operation may be a login operation, a return operation of the account main interface, or the like.

Step 104: and acquiring abnormal prompt information of the account information.

If the account corresponding to the account information has abnormal conditions, reminding the user is needed. The account information may include enterprise information of the account and business activity data of the account. The abnormal condition may be that the account information is abnormal. For example, the enterprise logs off and reimburses, the enterprise information changes, the enterprise impounds and opens accounts, the enterprise identity is suspected to be stolen, the account information is missing, the enterprise account maliciously associates, the enterprise account plays a game, fraud, money laundering and other illegal actions, the account is not bound to the mobile phone, the enterprise is not signed with a relevant service agreement, the enterprise is not provided with perfect security products, and the like.

The anomaly prompt information can comprise anomaly information of an account and prompt information for prompting a user to process the anomaly information. The anomaly prompt information may also include a risk level identification of the anomaly, and so on.

Step 106: determining display mode information of the abnormal prompt information; the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information.

The display mode information may include a color, a font, a display position, and/or the like of a display area of the abnormality notification. The display mode information is related to the risk level of the abnormal information, the risk level is different, and the display modes are also different.

Determining display mode information for the abnormality notification may include a plurality of modes:

first kind: the client side automatically determines according to the content of the abnormal prompt information, and specifically can comprise two cases: 1. the abnormal prompt information comprises the risk level of the abnormal information, and the client determines the information display mode according to the risk level; 2. the client can judge the risk level of the abnormal information by itself, and then determine the information display mode according to the risk level.

Second kind: the server determines display mode information according to the abnormal prompt information, then sends information such as fonts, colors and the like in the display mode information to the client, and the client receives the display mode information.

Step 108: and displaying the abnormal prompt information in the first interface according to the display mode information.

And displaying the abnormal prompt information on the first interface in a display mode corresponding to the display mode information, wherein the abnormal prompt information can be displayed on the first interface in a suspension mode or can be displayed in a display area of the first interface. And displaying the abnormality prompt information in an information notification frame of the first interface.

The user can see the abnormal prompt information at any time only by logging in the account, and the risk level of the abnormal information can be determined according to the display mode of the abnormal prompt information, so that the method can effectively promote the user to maintain the abnormal information of the account.

The method in FIG. 1 includes the steps of obtaining a triggering operation for displaying a first interface; the first interface has a display area for account information; the account represented by the account information has business behavior data; acquiring abnormal prompt information of the account information; determining display mode information of the abnormal prompt information; the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; and displaying the abnormal prompt information in the first interface according to the display mode information. By the method, the abnormal prompt information is displayed on the user operation interface of the account in real time, so that the prompt information can be effectively touched to the user, the user is reminded to maintain the account in time, and compared with the existing notification mode through the short message or the mailbox, the method can not be timely acquired by the user, and the user can be effectively touched.

Based on the method of fig. 1, the examples of the present specification also provide some specific implementations of the method, as described below.

In one or more embodiments of the present disclosure, the determining display mode information for the anomaly prompt information may specifically include:

determining the risk level of the abnormal information prompted by the abnormal prompt information;

and determining the display mode information of the abnormal prompt information according to the risk level.

The risk level can be understood as the influence degree of the abnormal information on the account, if the risk level is low, a display mode with a milder visual effect can be adopted, for example, the display area of the abnormal prompt information is smaller, and the color of the display area is milder visually, for example, yellow. If the risk level is high, a display method with stronger visual effect can be adopted, for example, the display area of the abnormal prompt information is larger, the color of the display area is stronger visually, and the font is larger.

Optionally, the determining the display mode information of the abnormal prompt information may specifically include:

determining the background color of a display area for displaying the abnormal prompt information;

The displaying the abnormal prompt information in the first interface according to the display mode information specifically includes:

rendering the display area with the background color; and displaying the abnormal prompt information in the rendered display area.

In one or more embodiments of the present disclosure, the background color of the display area displaying the abnormality notification information may be set, and the risk level of the abnormality information is different, and the background color of the display area is also different. Specifically, the following embodiments may be employed:

the determining the background color of the display area for displaying the abnormal prompt information may specifically include:

and when the risk level of the abnormal information prompted by the abnormal prompt information is the first risk level, determining the background color of the display area for displaying the abnormal prompt information as the first color.

The first risk level may be understood as account information with low risk or non-urgent business requirement, and even if no abnormal information is processed, normal funds inflow and outflow of the account, service contract signing and other operations are not affected, at this time, the abnormal prompt information may be displayed by using a display area with a background color being a first color, where the first color is a color with a relatively mild visual effect and may be yellow.

The anomaly information corresponding to the first risk level may include: the method comprises the steps of enterprise cancellation and cancellation, enterprise legal representatives change, enterprise information and business information disagreement, enterprise information deletion, account unbound mobile phones, account suspected lease marketing, account suspension and the like. Its, long overhang account: after the account is registered and authenticated by real name, no use or no fund flow occurs for a certain time.

When the risk level of the abnormal information prompted by the abnormal prompting information is a second risk level, determining that the background color of a display area for displaying the abnormal prompting information is a second color; the second risk level is higher than the first risk level.

For account information with medium risk service requirements, if the account information is not perfected or processed, normal service performance can be affected to a certain extent, at this time, the abnormal prompt information can be displayed by adopting a display area with a background color of a second color, wherein the second color can be orange.

The anomaly information corresponding to the second risk level may include: the account is suspected to be stolen, the account is suspected to be opened by fraudulent use of the identity of other people, and the account is reported to engage in illegal actions such as gambling, fraud, pornography, money laundering and the like.

When the risk level of the abnormal information prompted by the abnormal prompting information is a third risk level, determining that the background color of a display area for displaying the abnormal prompting information is a third color; the third risk level is higher than the second risk level.

For the abnormal information corresponding to the high risk or the emergency service requirement, it can be determined that the account does have the high risk, and when the operation of the account must be limited, the abnormal prompt information can be displayed by adopting a display area with a background color of a third color, wherein the third color is a color with stronger visual effect, and red can be adopted.

The anomaly information corresponding to the third risk level may include: account seating engages in illegal activities such as gambling, fraud, pornography, money laundering, etc., related institutions freeze accounts, account related to significant public opinion risk, etc.

According to the method, for the abnormal information with different risk levels, the display areas with different background colors are used for displaying the abnormal prompt information corresponding to the abnormal information with different risk levels, and the abnormal prompt information is directly revealed in the striking color, so that a user can perceive the abnormal prompt information only by logging in an account, and the user touch rate can be greatly improved.

Based on the scheme, other colors can be reasonably used as background colors of the display area according to service requirements, and the scheme has high expansibility and provides a basic capability platform for quality management of internet accounts for a plurality of services.

The embodiment specifically introduces that the abnormal prompt information corresponding to the abnormal information with different risk levels can be displayed by adopting the display areas with different background colors. For different time phases of the same abnormal information, display areas with different background colors can be used for display.

In one or more embodiments of the present disclosure, after the displaying the abnormality notification in the first interface according to the display mode information, the method may further include:

when acquiring information which is sent by a server and is not processed by the abnormal information prompted by the abnormal prompting information within a preset period, replacing the background color of a preset area of the abnormal prompting information with a second color or a third color; the second color corresponds to a second risk level, the third color corresponds to a third risk level, the second risk level is higher than the first risk level, and the third risk level is higher than the second risk level.

In the existing method, when the user does not effectively receive the notification, the user freezes or limits the collection operation of accounts, and the normal user is disturbed strongly, and meanwhile, the customer service telephone traffic is increased, so that a plurality of enterprises capable of completing account maintenance by themselves are disturbed by unnecessary penalties. In order to solve the problems, the application provides a color card warning mechanism which adopts staged measures to finish prompting and function limitation of accounts.

In a specific embodiment, the display area with background color may be called a color card, and for the internet account quality management scheme, abnormal prompt information may be displayed by using multiple color cards, for example, three color cards of yellow, orange and red may be used to form account management alerts respectively representing three levels of low, medium and high.

Fig. 2 is a flow chart of an overall scheme of the information prompting method provided in the embodiment of the present disclosure. As shown in fig. 2, if there is a product problem, a business problem, or a security problem in the account, when the account needs to be maintained, firstly, the abnormal prompt information can be displayed with a yellow label, that is, a striking yellow label, to warn the user. The abnormality notification may further include: and processing the preset term of the abnormal information. That is, it is prescribed that account maintenance is completed within a preset period, such as updating statutory representative information or binding a cell phone number. And in the preset period, if the user completes corresponding account maintenance operation, such as updating legal representative information or binding a mobile phone, the yellow card warning is eliminated, and the account is restored to a normal state. If the preset period is exceeded, the user still does not complete the corresponding account maintenance operation, the yellow card warning is raised to be an orange card warning, the orange card warning limits part of account functions, the user is still given a second preset period, if the user can complete the related account maintenance operation according to the regulations in the second preset period, the orange card warning can be eliminated, the account function limit is cancelled, and the account is restored to a normal state. When the orange card expires beyond the preset period, if the user still does not complete the corresponding action as specified, the orange card warning will rise to a red warning, the full account functions will be limited, and the account will be permanently closed.

In order to draw the attention of customers to the greatest extent, the embodiment gives the law of color change to enable the user to generate more efficient vision and event connection, cultures the habit of the user for self-consciously matching account management through colors, and is similar to the red, yellow and green effects of traffic signals and the like.

Note that: the preset time limit in the yellow cards and the orange cards can be flexibly adjusted according to different business requirements. For example, if the enterprise is suspected that the business is cancelled, the business operation state of the enterprise needs to be confirmed as soon as possible, and if the account is closed as soon as possible for the enterprise is cancelled, the warning time of the color card can be set to 15 days; if the enterprise needs to bind the mobile phone and belongs to the non-emergency business requirement, the warning time of the color card can be set to be 30 days. The preset time periods in the yellow and orange cards may be set to be the same or different.

In addition, the abnormality notification may further include: abnormal information of the account information, a preset period for processing the abnormal information, a limiting measure for the account information and/or a limiting measure for not processing the abnormal information within the preset period.

FIG. 3 is a graph of color tile alert user quantity versus time axis. As shown in fig. 3, if the account is not maintained as required, the account is updated from yellow warning to orange warning and then updated to red warning. With the upgrade of the color tile alert, the account will go through an escalation phase from reminding no limit only, to low force limit, and finally to closing the account function. Since most users will complete corresponding account maintenance actions as required, their color cards will be removed accordingly, the number of accounts alerted by the upgrade color card will gradually decrease over time and with the penalty of the upgrade.

In the first stage of color card warning, fig. 4 is a display interface of the first embodiment of the display form of the abnormal prompt information provided in the embodiment of the present disclosure. As shown in fig. 4, the abnormal prompt information may be "the enterprise information is missing, the new service cannot be applied after 14 days", and the background color of the abnormal prompt information is yellow. At this stage, the user is simply prompted for account maintenance, without restricting account operation. The enterprise account and the personal account can be effectively bound, and when an enterprise responsible person logs in the enterprise account to perform account operation, the enterprise responsible person can be effectively informed through the yellow card.

The orange board is a color board warning second stage, and fig. 5 is a display interface of a second embodiment of the display form of the abnormality prompt information provided in the embodiment of the present disclosure. As shown in fig. 5, the abnormality notification may be "the enterprise information is abnormal, the account part function is restricted from being used", and the background color of the abnormality notification is orange. In this stage, besides prompting the user to perform account maintenance, the account functions can be limited with low strength, for example, the account is reduced in expenditure limit, low-strength limitation such as new product subscription prohibition is performed, and the use of other functions of the account is not affected.

The yellow cards and the orange cards can be marked with striking colors for a long time in the use process of the enterprise account, and users are intuitively prompted. The operations that the user needs to complete, and the account limiting measures that the user will face without corresponding account maintenance, can also be stated in detail. If the account needs to be maintained, the user can directly click the abnormal prompt information to directly jump to the corresponding operation page, so that the user is effectively guided to maintain the account in the shortest path.

Fig. 6 is a display interface of an embodiment three in the display form of the anomaly prompt message provided in the embodiment of the present specification. As shown in fig. 6, the anomaly prompt may be "the account suspected violation operation has been deactivated", and the background color of the anomaly prompt is red. At this stage, account functionality will be fully restricted, i.e., the account will be frozen or de-registered. The account is frozen or the high-strength limitation such as collection is comprehensively limited, all functions cannot be used, and products signed by the account are cleared and returned at the same time, so that the account functions are visually prompted to be closed by means of striking color identification.

According to the warning mechanism, through the gradually increased punishment force and the gradually highlighted color identification, the scheme effectively prompts a user to conduct account maintenance according to requirements, timely closes risk accounts and improves the account quality of stock enterprises.

The method of the scheme is combined with the risk level of the abnormal information of the account, so that various business problems can be treated.

The card-out mechanism that the yellow cards gradually undergo the final upgrade from the orange cards to the red cards can be applied to solving the problems: the enterprise logout and the revocation, the change of enterprise legal representatives, the inconsistency of enterprise information and business information, the lack of enterprise information, the unbound mobile phone of the account, the suspected lease buying and selling of the account, the long-term suspension of the account and the like.

The mechanism for directly playing the orange cards without yellow cards and then upgrading the orange cards into red cards can be applied to solving the problems: the account is suspected to be stolen, the account is suspected to be opened by fraudulent use of the identity of other people, and the account is reported to engage in illegal actions such as gambling, fraud, pornography, money laundering and the like.

The card-out mechanism for directly out the red cards without the yellow cards and the orange cards can be applied to solving the problems: the account seating entity engages in illegal actions such as gambling, fraud, pornography, money laundering, etc., the related institutions freeze the account, etc., and the illegal actions involving major public opinion risk accounts, etc.

The color card mechanism aims at promoting the user to cooperate with the maintenance of the account quality as a core aim, aims at enabling the user to establish the habit of account maintenance, takes responsibility of daily maintenance and security upgrading of the enterprise account by the identity of the enterprise account manager, and solves the problem that the account quality depends on the background detection and maintenance of the payment facilitator in the past for a long time.

In addition to using different color cards, the display position of the anomaly prompt information can also be used to identify anomaly information that does not correspond to different risk levels or different time phases of the same anomaly information. Specifically, the determining the display mode information of the abnormal prompt information may specifically include:

determining display position information of the abnormal prompt information;

and displaying the abnormal prompt information in a display area of the first interface corresponding to the display position information.

The display position relationship can be understood as a position where the abnormal prompt information is displayed on the first interface, different display positions can represent different prompting degrees, and the more obvious the display position is, the more beneficial to effectively notifying a user.

Specifically, the determining the display position information of the abnormal prompt information may specifically include:

when the risk level of the abnormal information prompted by the abnormal prompting information is a first risk level, determining the display position of the abnormal prompting information as the bottom position of the first interface;

When the risk level of the abnormal information prompted by the abnormal prompting information is a second risk level, determining the display position of the abnormal prompting information as the top position of the first interface;

and when the risk level of the abnormal information prompted by the abnormal prompting information is a third risk level, determining the display position of the abnormal prompting information as the middle position of the first interface.

The bottom position of the interface is the position that is least easy to find by the user, so that the bottom position of the first interface may be used to display the abnormal prompt information corresponding to the abnormal information with the lowest risk level, and fig. 7 is a display interface of embodiment four in the display form of the abnormal prompt information provided in the embodiment of the present specification. As shown in fig. 7, the bottom of the display interface displays an abnormal prompt message that "the enterprise information is missing, and a new service cannot be applied after 14 days", and is further provided with a view button. The abnormal prompt information display method can be applied to solving the problems: the enterprise logout and the revocation, the change of enterprise legal representatives, the inconsistency of enterprise information and business information, the lack of enterprise information, the unbound mobile phone of the account, the suspected lease buying and selling of the account, the long-term suspension of the account and the like. The abnormal prompt information word is arranged at the top of the first interface, so that the function of reminding a user can be achieved, and other operations of the user can be unaffected.

The top position of the interface is a position that is easy to notice by the user, so that the top position of the first interface can be used to display the abnormal prompt information corresponding to the abnormal information with medium risk level, for example, the method can be applied to solving: the account is suspected to be stolen, the account is suspected to be opened by fraudulent use of the identity of other people, the account is reported to engage in illegal actions such as gambling, fraud, pornography, money laundering and the like.

The middle position of the interface is the position which is most easy to draw attention of the user, and can effectively convey information to the user, so that the middle position of the first interface can be adopted to display the abnormal prompt information corresponding to the abnormal information with higher risk level, for example, the method can be applied to solving the problems: account seating engages in illegal activities such as gambling, fraud, pornography, money laundering, etc., related institutions freeze accounts, account related to significant public opinion risk, etc.

Similarly, for reminding the same abnormal information, a staged warning mode from the bottom, the top to the middle of the first interface can be adopted to remind the user in stages. Each stage defines a processing period, and if the corresponding account maintenance operation is not completed within the defined processing period, the abnormal prompt information is displayed by adopting the display position corresponding to the next stage.

It should be noted that the position of the anomaly prompt information and the position of the first interface may be in different layers. That is, if the first interface can be scrolled, the abnormality notification information can be always displayed in a floating manner on the upper layer of the first interface. By the arrangement, no matter how the first interface scrolls, the abnormal prompt information can be seen by the user.

In addition to the display position, the font size can be used for distinguishing the abnormal information of different grades, the abnormal information with low grade can be used for displaying the abnormal prompt information corresponding to the abnormal information by adopting the characters with small font. The abnormal information in the level can be displayed by adopting the characters in the medium font. The abnormal information in the level can be displayed by adopting the characters in the large font.

When the user sees the abnormal prompt information of the first interface, the user can directly go to the corresponding interface to carry out account maintenance. In order to facilitate the operation of the user, after the displaying the abnormality notification information in the first interface according to the display mode information, the method may further include:

Acquiring clicking operation of a user on the abnormal prompt information;

and displaying the specific content of the abnormal information prompted by the abnormal prompt information on the user operation interface, and processing the interface of the abnormal information.

In some embodiments, the exception prompt may also include details of the exception information, as well as interfaces to handle such exception information. In order to reduce the size of the display area of the abnormal prompt information, other operations of a user and display of other account information are not affected, in this embodiment, specific contents of the abnormal information and interfaces for processing the abnormal information are displayed on another interface, and the user can jump to a user operation interface including the specific contents of the abnormal information and the interfaces for processing the abnormal information only by clicking the abnormal prompt information of the first interface. The user can maintain the corresponding account information according to the prompt of the user operation interface.

Taking a color card mechanism as an example, the product form of the color card seen by a user is divided into 2 layers of display and guide, which are respectively: the first layer shows and guides and the second layer of color card detail show pages.

First layer presentation and guidance: the home page of the enterprise account used daily shows the warning of the color card where the user is currently located and the penalty to be faced after the warning is processed on demand in a conspicuous color at a conspicuous position. The interface is provided with a button to jump to the second layer of detail presentation (view button in fig. 4-7). After clicking the button, the user jumps to the second layer of color card detail display page.

Second-layer color card detail display page: the user is continuously shown with a striking color, and the user is clearly informed of the warning reason of the colored card, what action is to be done, the penalty to be faced by not doing the action, and the shortcut skip button needed to do the action.

FIG. 8 is a schematic view of the interface after the jump to the view button of the yellow card of FIG. 4, the user clicking the view button of FIG. 4, the interface jumping to the interface shown in FIG. 8, the display on the upper portion of the interface "after 14 days will have the following effects, please perfect the relevant information as soon as possible: suspending signing new business reduces the daily spending limit ", and the background color is yellow. And displaying the interface of the perfect information on the lower part of the interface. The user clicks the "perfect" button behind the "enterprise information anomaly" and "legal information anomaly" to submit the account maintenance information.

Fig. 9 is a schematic diagram of an interface after the view button of the orange board in fig. 5 is jumped, the user clicks the view button in fig. 5, the interface jumps to the interface shown in fig. 9, the upper part of the interface displays "the account number of you has the following restrictions, please perfect the related information as soon as possible, suspend signing new business and reduce the daily expenditure amount", and the background color is orange. And displaying the interface of the perfect information on the lower part of the interface. The user clicks the perfect button behind the enterprise information anomaly to submit account maintenance information.

Fig. 10 is a schematic diagram of an interface after the view button for the red card in fig. 6 is jumped, the user clicks the view button in fig. 6, the interface jumps to the interface shown in fig. 10, the upper part of the interface displays "your account suspected offence operation reduces single day limit user has been cleaned", and the background color is red. Because the account is frozen, the interface is not provided with an interface for carrying out account maintenance, and a complaint or communication mode with customer service can be adopted to know the specific situation so as to carry out the next remedial measure.

Through the scheme, the user can finish corresponding account operation by self without reading additional product description.

The traditional enterprise account platform management method is not friendly to eye diseases and blind users, and cannot be effectively reached to vision-impaired users. In order to solve the above problem, after the displaying of the abnormality notification information in the first interface according to the display mode information, the method may further include:

and playing the text part of the abnormal prompt information in a voice broadcasting mode.

Fig. 11 is a schematic flow chart of a second embodiment of an information prompting method according to the embodiment of the present disclosure. From the program perspective, the execution subject of the flow may be a server mounted on the account management platform.

As shown in fig. 11, the process may include the steps of:

step 1102: and receiving query information of the abnormal prompt information aiming at the target account, which is sent by the equipment terminal.

After a user logs in an account at the equipment terminal, the equipment terminal can automatically send query information of abnormal prompt information of the current login account. Or when the equipment terminal is to display the first interface, the query instruction of the abnormal prompt information of the current login account is automatically triggered. If the user logs in with the personal account of the enterprise responsible person to be used for carrying out account maintenance on the enterprise account, the target account is the corresponding enterprise account. One enterprise responsible person can maintain a plurality of enterprise accounts, and then the determination of the target account is the enterprise account selected after the personal account logs in.

The display of the first interface may refer to the explanation related to step 102, and will not be described herein.

Step 1104: and determining the abnormal information of the target account.

The server acquires registration information of a target account on a platform and business behavior data of the target account. If the registration information is incomplete, if the contact way of the enterprise responsible person is not bound, the abnormal information of the target account can be described. The server may also call a plurality of external interfaces to obtain information related to the target account, such as calling an interface of an industrial and commercial department to determine whether a legal person changes, whether the account is logged off, calling an interface of an public and check department to determine whether illegal behaviors exist in the legal person of the target account, or whether the account is frozen, and the like. The server can also adopt preset rules to judge whether illegal behaviors such as fraud, money laundering and the like exist in the operation behavior data of the target account.

Step 1106: and determining first abnormality prompt information aiming at the abnormality information.

The server also needs to generate first exception prompt information for the exception information, where the first exception prompt information may include the exception information, and may further include a classification identifier of the exception information, a risk level identifier, a processing period of the exception information, and so on.

Step 1108: and sending the first abnormal prompt information to the equipment terminal.

And sending the first abnormal prompt information to the equipment terminal so that the equipment terminal can display the abnormal prompt information on the first interface.

Optionally, after determining the anomaly information of the target account, the method may further include:

determining a risk level of the abnormal information;

determining display mode information of the first abnormal prompt information according to the risk level;

and sending the display mode information to the equipment terminal.

The display mode information may include a color, a font, a display position, and/or the like of a display area of the abnormality notification. The display mode information is related to the risk level of the abnormal information, the risk level is different, and the display modes are also different. The display mode information may be determined by the device terminal, or may be determined by the server and then sent to the device terminal.

Optionally, the first anomaly prompt information further includes: a preset period for processing the abnormal information and a limiting measure for not processing the abnormal information within the processing period;

after the sending the abnormality notification information to the device terminal, the method may further include:

judging whether the abnormal information finishes processing the abnormal information within the preset period, if not, processing the authority of the target account according to the limiting measure;

generating second abnormality prompt information for the abnormality information;

and sending the second abnormal prompt information to the equipment terminal.

The server side acquires account maintenance information sent by the equipment terminal in real time, and if the account maintenance information corresponding to the first abnormal prompt information is not received within a preset period or the received account maintenance information cannot disappear the abnormal information, the server side limits part of functions of the account and generates second abnormal prompt information to prompt a user to continue to carry out account maintenance. The second abnormal prompt information and the first abnormal prompt information are displayed in different modes. For example, the first anomaly prompt may be displayed using a yellow tile and the second anomaly prompt may be displayed using an orange tile. The display content of the second abnormal prompting information and the display content of the first abnormal prompting information can be the same or different, and the limiting measure of the second abnormal prompting information can be larger than the limiting measure of the first abnormal prompting information.

Optionally, after the first abnormality notification is sent to the device terminal, the method may include:

acquiring supplementary materials submitted for the abnormal information, which are sent by the equipment terminal;

and judging whether the target account still has the abnormal information or not based on the supplementary material, and if not, sending an instruction for stopping displaying the first abnormal prompt information to the equipment terminal.

And if the user performs account maintenance according to the prompt of the first abnormal prompt information, the equipment terminal sends the supplementary material submitted by the user to the server. The server judges whether the abnormal information corresponding to the first abnormal prompt information is eliminated according to the supplementary material, if so, the display of the first abnormal prompt information can be stopped, the server sends a display stopping instruction to the equipment terminal, and the equipment terminal stops displaying the first abnormal prompt information after receiving the stop instruction.

Based on the same thought, the embodiment of the specification also provides a device corresponding to the method. Fig. 12 is a schematic structural diagram of an information presentation device corresponding to fig. 1 according to an embodiment of the present disclosure. As shown in fig. 12, the apparatus may include:

a trigger operation obtaining module 1201, configured to obtain a trigger operation for displaying a first interface; the first interface has a display area for account information;

an abnormal prompt information obtaining module 1202, configured to obtain abnormal prompt information of the account information;

a display mode information determining module 1203, configured to determine display mode information of the abnormality notification information, where the display mode information is related to a risk level of the abnormality information prompted by the abnormality notification information;

And the abnormal prompt information display module 1204 is used for displaying the abnormal prompt information in the first interface according to the display mode information.

The apparatus of fig. 12, by acquiring a trigger operation for displaying the first interface; the first interface has a display area for account information; the account represented by the account information has business behavior data; acquiring abnormal prompt information of the account information; determining display mode information of the abnormal prompt information; the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; and displaying the abnormal prompt information in the first interface according to the display mode information. By the device, the abnormal prompt information is displayed on the user operation interface of the account in real time, so that the prompt information can be effectively contacted with the user to remind the user to maintain the account in time.

Optionally, the display manner information determining module 1203 may specifically include:

the risk level determining unit is used for determining the risk level of the abnormal information prompted by the abnormal prompt information;

and the display mode information determining unit is used for determining the display mode information of the abnormal prompt information according to the risk level.

a background color determination unit configured to determine a background color of a display area for displaying the abnormality notification;

the abnormality prompt information display module 1204 may be specifically configured to:

and rendering the display area with the background color, and displaying the abnormal prompt information in the rendered display area.

Optionally, the background color determination unit may specifically be configured to:

Optionally, the first color is yellow, the second color is orange, and the third color is red.

Optionally, the apparatus may further include:

the background color replacing module is used for replacing the background color of a preset area of the abnormal prompt information with a second color or a third color when acquiring information which is sent by the server and is not processed by the abnormal information prompted by the abnormal prompt information within a preset period; the second color corresponds to a second risk level, the third color corresponds to a third risk level, the second risk level is higher than the first risk level, and the third risk level is higher than the second risk level.

a display position information determining unit configured to determine display position information of the abnormality notification information;

Optionally, the display position information determining unit may specifically include:

the first position determining subunit is used for determining the display position of the abnormal prompt information as the bottom position of the first interface when the risk level of the abnormal information prompted by the abnormal prompt information is a first risk level;

The second position determining subunit is used for determining the display position of the abnormal prompt information as the top position of the first interface when the risk level of the abnormal information prompted by the abnormal prompt information is a second risk level;

and the third position determining subunit is used for determining the display position of the abnormal prompt information as the middle position of the first interface when the risk level of the abnormal information prompted by the abnormal prompt information is the third risk level.

Optionally, the apparatus may further include:

the clicking operation acquisition module is used for acquiring clicking operation of the user on the abnormal prompt information;

the display module is used for displaying the specific content of the abnormal information prompted by the abnormal prompt information and an interface for processing the abnormal information on the user operation interface.

Optionally, the anomaly prompt information includes: abnormal information of the account information, a preset period for processing the abnormal information, a limiting measure for the account information and/or a limiting measure for not processing the abnormal information within the preset period.

Optionally, the apparatus may further include:

and the voice playing module is used for playing the text part of the abnormal prompt information in a voice broadcasting mode.

Based on the same thought, the embodiment of the specification also provides a device corresponding to the method. Fig. 13 is a schematic structural diagram of an information presentation device corresponding to fig. 11 according to an embodiment of the present disclosure. As shown in fig. 13, the apparatus may include:

the query information receiving module 1301 is configured to receive query information of abnormal prompt information for a target account sent by a device terminal;

an anomaly information determination module 1302 for determining anomaly information of the target account;

a first abnormal prompt information determining module 1303, configured to determine first abnormal prompt information for the abnormal information;

the first abnormal prompting information sending module 1304 is configured to send the first abnormal prompting information to the device terminal.

Optionally, the apparatus may further include:

the risk level determining module is used for determining the risk level of the abnormal information;

the display mode information determining module is used for determining display mode information of the abnormal prompt information according to the risk level;

and the display mode information sending module is used for sending the display mode information to the equipment terminal.

Optionally, the first anomaly prompt information may further include: a preset period for processing the abnormal information and a limiting measure for not processing the abnormal information within the processing period;

The apparatus may further include:

the permission processing module is used for judging whether the abnormal information is processed within the preset period, if not, the permission of the target account is processed according to the limiting measure;

the second abnormal prompt information generation module is used for generating second abnormal prompt information aiming at the abnormal information;

and the second abnormal prompt information sending module is used for sending the second abnormal prompt information to the equipment terminal.

Optionally, the apparatus may further include:

the supplementary material acquisition module is used for acquiring supplementary materials submitted aiming at the abnormal information and sent by the equipment terminal;

and the display stopping instruction sending module is used for judging whether the target account still has the abnormal information based on the supplementary material, and if not, sending an instruction for stopping displaying the first abnormal prompt information to the equipment terminal.

Based on the same thought, the embodiment of the specification also provides equipment corresponding to the method.

Fig. 14 is a schematic structural view of an information presentation apparatus corresponding to fig. 1 according to an embodiment of the present disclosure. As shown in fig. 14, the apparatus 1400 may include:

At least one processor 1410; the method comprises the steps of,

a memory 1430 communicatively coupled to the at least one processor; wherein,

the memory 1430 stores instructions 1420 executable by the at least one processor 1410, the instructions being executable by the at least one processor 1410 to enable the at least one processor 1410 to:

acquiring abnormal prompt information of the account information;

The apparatus of fig. 14, by acquiring a trigger operation for displaying the first interface; the first interface has a display area for account information; the account represented by the account information has business behavior data; acquiring abnormal prompt information of the account information; determining display mode information of the abnormal prompt information; the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; and displaying the abnormal prompt information in the first interface according to the display mode information. Through the scheme, the abnormal prompt information is displayed on the user operation interface of the account in real time, so that the prompt information can be effectively contacted with the user to remind the user to maintain the account in time.

The embodiment of the present specification provides an electronic device corresponding to fig. 11, including:

at least one processor; the method comprises the steps of,

a memory communicatively coupled to the at least one processor; wherein,

determining abnormal information of the target account;

and sending the first abnormal prompt information to the equipment terminal.

Embodiments of the present disclosure also provide a computer readable medium having stored thereon computer readable instructions executable by a processor to implement the information prompting method of any one of the above.

In the 90 s of the 20 th century, improvements to one technology could clearly be distinguished as improvements in hardware (e.g., improvements to circuit structures such as diodes, transistors, switches, etc.) or software (improvements to the process flow). However, with the development of technology, many improvements of the current method flows can be regarded as direct improvements of hardware circuit structures. Designers almost always obtain corresponding hardware circuit structures by programming improved method flows into hardware circuits. Therefore, an improvement of a method flow cannot be said to be realized by a hardware entity module. For example, a programmable logic device (Programmable Logic Device, PLD) (e.g., field programmable gate array (Field Programmable Gate Array, FPGA)) is an integrated circuit whose logic function is determined by the programming of the device by a user. A designer programs to "integrate" a digital system onto a PLD without requiring the chip manufacturer to design and fabricate application-specific integrated circuit chips. Moreover, nowadays, instead of manually manufacturing integrated circuit chips, such programming is mostly implemented by using "logic compiler" software, which is similar to the software compiler used in program development and writing, and the original code before the compiling is also written in a specific programming language, which is called hardware description language (Hardware Description Language, HDL), but not just one of the hdds, but a plurality of kinds, such as ABEL (Advanced Boolean Expression Language), AHDL (Altera Hardware Description Language), confluence, CUPL (Cornell University Programming Language), HDCal, JHDL (Java Hardware Description Language), lava, lola, myHDL, PALASM, RHDL (Ruby Hardware Description Language), etc., VHDL (Very-High-Speed Integrated Circuit Hardware Description Language) and Verilog are currently most commonly used. It will also be apparent to those skilled in the art that a hardware circuit implementing the logic method flow can be readily obtained by merely slightly programming the method flow into an integrated circuit using several of the hardware description languages described above.

The controller may be implemented in any suitable manner, for example, the controller may take the form of, for example, a microprocessor or processor and a computer readable medium storing computer readable program code (e.g., software or firmware) executable by the (micro) processor, logic gates, switches, application specific integrated circuits (Application Specific Integrated Circuit, ASIC), programmable logic controllers, and embedded microcontrollers, examples of which include, but are not limited to, the following microcontrollers: ARC 625D, atmelAT91SAM, microchip PIC18F26K20, and Silicone Labs C8051F320, the memory controller may also be implemented as part of the control logic of the memory. Those skilled in the art will also appreciate that, in addition to implementing the controller in a pure computer readable program code, it is well possible to implement the same functionality by logically programming the method steps such that the controller is in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers, etc. Such a controller may thus be regarded as a kind of hardware component, and means for performing various functions included therein may also be regarded as structures within the hardware component. Or even means for achieving the various functions may be regarded as either software modules implementing the methods or structures within hardware components.

The system, apparatus, module or unit set forth in the above embodiments may be implemented in particular by a computer chip or entity, or by a product having a certain function. One typical implementation is a computer. In particular, the computer may be, for example, a personal computer, a laptop computer, a cellular telephone, a camera phone, a smart phone, a personal digital assistant, a media player, a navigation device, an email device, a game console, a tablet computer, a wearable device, or a combination of any of these devices.

For convenience of description, the above devices are described as being functionally divided into various units, respectively. Of course, the functions of each element may be implemented in the same piece or pieces of software and/or hardware when implementing the present application.

It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.

Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Disks (DVD) or other optical storage, magnetic cassettes, magnetic tape disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises the element.

The application may be described in the general context of computer-executable instructions, such as program modules, being executed by a computer. Generally, program modules include routines, programs, objects, components, data structures, etc. that perform particular tasks or implement particular abstract data types. The application may also be practiced in distributed computing environments where tasks are performed by remote processing devices that are linked through a communications network. In a distributed computing environment, program modules may be located in both local and remote computer storage media including memory storage devices.

In this specification, each embodiment is described in a progressive manner, and identical and similar parts of each embodiment are all referred to each other, and each embodiment mainly describes differences from other embodiments. In particular, for system embodiments, since they are substantially similar to method embodiments, the description is relatively simple, as relevant to see a section of the description of method embodiments.

The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and variations of the present application will be apparent to those skilled in the art. Any modification, equivalent replacement, improvement, etc. which come within the spirit and principles of the application are to be included in the scope of the claims of the present application.

Claims

1. An information prompting method, comprising:

acquiring a triggering operation for displaying a first interface, wherein the first interface is provided with a display area for account information; the first interface is any user operation interface at an application client of the account management platform;

acquiring abnormal prompt information of the account information;

determining display mode information of the abnormal prompt information, wherein the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; the display mode information of the same abnormal prompt information at different time phases is different;

2. The method of claim 1, wherein the determining the display mode information of the abnormality notification specifically includes:

determining the background color of a display area of the abnormal prompt information in the first interface;

3. The method according to claim 2, wherein the determining the background color of the display area of the anomaly prompt message in the first interface specifically comprises:

when the risk level of the abnormal information prompted by the abnormal prompt information is a first risk level, determining the background color of a display area for displaying the abnormal prompt information as a first color;

when the risk level of the abnormal information prompted by the abnormal prompting information is a second risk level, determining that the background color of a display area for displaying the abnormal prompting information is a second color; the second risk level is higher than the first risk level;

4. A method according to claim 3, wherein the first color is yellow, the second color is orange, and the third color is red.

5. The method according to claim 3 or 4, after the displaying of the abnormality notification in the first interface according to the display mode information, the method further comprising:

if the display area is rendered by the first color, and the abnormal prompt information is displayed in the rendered display area, when the information, which is sent by the server and is prompted by the abnormal prompt information within a preset period, is obtained, replacing the background color of the preset area of the abnormal prompt information with the second color or the third color;

if the display area is rendered by the second color, and the abnormal prompt information is displayed in the rendered display area, when the information, which is sent by the server and is prompted by the abnormal prompt information within a preset period, is obtained, the background color of the preset area of the abnormal prompt information is replaced by the third color.

6. The method of claim 1, wherein the determining the display mode information of the abnormality notification specifically includes:

determining display position information of a display area of the abnormal prompt information in the first interface;

7. The method of claim 6, wherein the determining the display position information of the display area of the abnormality notification in the first interface specifically includes:

when the risk level of the abnormal information prompted by the abnormal prompting information is a second risk level, determining the display position of the abnormal prompting information as the top position of the first interface; the second risk level is higher than the first risk level;

when the risk level of the abnormal information prompted by the abnormal prompting information is a third risk level, determining the display position of the abnormal prompting information as the middle position of the first interface; the third risk level is higher than the second risk level.

8. The method of claim 7, after the displaying of the abnormality notification in the first interface according to the display mode information, the method further comprising:

setting a staged reminding mode of the display position of the abnormal prompt information from the bottom position, the top position to the middle position of the first interface aiming at the same abnormal information;

and if the corresponding account maintenance operation is not completed within the specified processing period of the current stage, displaying the abnormal prompt information by adopting the display position corresponding to the next stage.

9. The method of claim 1, after the displaying of the abnormality notification in the first interface according to the display mode information, the method further comprising:

acquiring clicking operation of a user on the abnormal prompt information;

displaying the specific content of the abnormal information prompted by the abnormal prompt information and an interface for processing the abnormal information on the user operation interface;

sending supplementary materials submitted for the abnormal information to the account management platform by utilizing the interface;

and receiving an instruction which is sent by the account management platform and used for stopping displaying the abnormal prompt information, wherein the instruction is generated after the account management platform judges that the target account does not have the abnormal information.

10. The method of claim 1, the anomaly hint information comprising: abnormal information of the account information, a preset period for processing the abnormal information, a limiting measure for the account information and/or a limiting measure for not processing the abnormal information within the preset period.

11. The method of claim 10, further comprising, after the displaying the abnormality notification in the first interface according to the display mode information:

acquiring target abnormality prompt information which is generated after processing the authority of a target account to which the account information belongs according to target limiting measures and is sent by the account management platform and aims at the abnormality information; the target limiting measure is a limiting measure which does not process the abnormal information within the preset period;

determining target display mode information of the target abnormality prompt information;

and displaying the target abnormal prompt information in the first interface according to the target display mode information.

12. The method of claim 1, further comprising, after the displaying the abnormality notification in the first interface according to the display mode information:

13. The method of claim 1, wherein the displaying the abnormality indication information in the first interface according to the display mode information specifically includes:

displaying the abnormal prompt information in a suspension mode on the upper layer of the first interface according to the display mode information; and displaying the abnormal prompt information at a position which can be seen by a user when the first interface is scrolled.

14. The method of claim 1, wherein the determining the display mode information of the abnormality notification specifically includes:

15. An information prompting method, comprising:

determining abnormal information of the target account;

the first abnormal prompt information is sent to the equipment terminal; displaying the first abnormal prompt information in a display area in a first interface at the equipment terminal, wherein the first interface is any user operation interface at an application client of an account management platform; the display mode information of the first abnormal prompting information is related to the risk level of the abnormal information prompted by the first abnormal prompting information; the display mode information of the same first abnormal prompting information at different time phases is different.

16. The method of claim 15, after the determining the anomaly information for the target account, the method further comprising:

determining a risk level of the abnormal information;

and sending the display mode information to the equipment terminal.

17. The method according to claim 16, wherein the display mode information is used for indicating any one of a background color of a display area of the abnormality notification information in the first interface and display position information of the display area.

18. The method of claim 17, the background color comprising yellow corresponding to a first risk level, orange corresponding to a second risk level, and red corresponding to a third risk level; the second risk level is higher than the first risk level, and the third risk level is higher than the second risk level;

the display location information includes the first risk level corresponding to a bottom location, the second risk level corresponding to a top location, and the third risk level corresponding to a middle location.

19. The method of claim 15, the first exception prompt comprising: a preset period for processing the abnormal information and a limiting measure for not processing the abnormal information within the processing period;

After the first abnormality notification is sent to the device terminal, the method further includes:

judging whether the processing of the abnormal information is completed within the preset period, if not, processing the authority of the target account according to the limiting measure;

and sending the second abnormal prompt information to the equipment terminal, wherein the equipment terminal is used for displaying the second abnormal prompt information.

20. The method of claim 15, after the sending the first anomaly prompt message to the device terminal, the method comprising:

21. An information presentation device comprising:

the triggering operation acquisition module is used for acquiring triggering operation for displaying the first interface; the first interface has a display area for account information; the first interface is any user operation interface at an application client of the account management platform;

the display mode information determining module is used for determining display mode information of the abnormal prompt information, and the display mode information is related to the risk level of the abnormal information prompted by the abnormal prompt information; the display mode information of the same abnormal prompt information at different time phases is different;

22. An information presentation device comprising:

the first abnormal prompt information sending module is used for sending the first abnormal prompt information to the equipment terminal; displaying the first abnormal prompt information in a display area in a first interface at the equipment terminal, wherein the first interface is any user operation interface at an application client of an account management platform; the display mode information of the first abnormal prompting information is related to the risk level of the abnormal information prompted by the first abnormal prompting information; the display mode information of the same first abnormal prompting information at different time phases is different.

23. An information presentation apparatus comprising:

at least one processor; the method comprises the steps of,

a memory communicatively coupled to the at least one processor; wherein,

acquiring abnormal prompt information of the account information;

24. An electronic device, comprising:

at least one processor; the method comprises the steps of,

a memory communicatively coupled to the at least one processor; wherein,

determining abnormal information of the target account;

25. A computer readable medium having stored thereon computer readable instructions executable by a processor to implement the information prompting method of any of claims 1 to 20.