CN114997857A - Robot for dining room table top to finish dining service and control method thereof - Google Patents

Robot for dining room table top to finish dining service and control method thereof Download PDF

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CN114997857A
CN114997857A CN202210941135.2A CN202210941135A CN114997857A CN 114997857 A CN114997857 A CN 114997857A CN 202210941135 A CN202210941135 A CN 202210941135A CN 114997857 A CN114997857 A CN 114997857A
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CN114997857B (en
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Abstract

The invention relates to a robot for a dining room desktop to finish dining service and a control method thereof, wherein the robot comprises a client module, a merchant processing module, a robot processing module and a kitchen processing module; the client module includes: the module of waiting to have dinner, wait for stage processing module, begin to have dinner the module, prepare to add the dish module and look over the order module in advance, trade company processing module includes: arrive shop and remind module, receive the content module of ordering, sweep a yard payment processing module, robot processing module includes: welcome module, the module of ordering, the module of having dinner and settlement module, the kitchen processing module includes: a menu printing module and a production link display and notification module; the invention has the advantages that: the functions of welcoming, ordering, dining and settling accounts are combined with the client, the merchant end, the robot control end and the kitchen end into a whole, so that the diversity and the flexibility of service types are improved, and various requirements of consumers are met comprehensively.

Description

Robot for dining room desktop to finish dining service and control method thereof
Technical Field
The invention relates to the technical field of catering robots, in particular to a robot for a dining room table top to finish dining service and a control method thereof.
Background
With the progress and development of science and technology, robots are widely applied, the existing robots are developed in technology and high in intelligence degree, and various robots with advanced technologies play an important role in life and work of people.
The intelligent ordering robot is one of a plurality of robot types, in recent years, the intelligent ordering robot gradually enters the visual field of people, and a plurality of restaurants introduce the intelligent ordering robot, so that the intelligent characteristics of restaurants can be embodied, and meanwhile, the intelligent ordering robot saves manpower and is convenient to manage; in the prior art, the ordering robot placed on a dining table only has an ordering function and is single in function, so that a robot capable of realizing integration of welcoming, ordering, dining and settlement is urgently needed.
Disclosure of Invention
In view of the above problems, it is an object of the present invention to provide a robot for a dining room table to complete dining service and a control method thereof, which are used to solve the needs of all customers on the dining table and overcome the above disadvantages of the prior art.
The invention provides a robot control method for a restaurant desktop to finish dining service, which specifically comprises the following steps:
step S1: receiving the booking and dining information of a user by using a module to be eaten of a client module;
step S2: after receiving the dining information of the dining module by using a store arrival reminding module of the merchant processing module, reminding a merchant client of the final store arrival time;
step S3: after the customer arrives at the store, welcoming the guests through manpower or robots, wherein the manpower welcoming: the welcome attendant welcomes the client to the dining seat and then processes the client through the welcome module of the robot processing module, wherein the robot welcome comprises the following steps: utilize the usher module of robot processing module to carry out intelligent usher to lead the position, wherein, intelligent usher leads the position and includes: the robot starts scanning by turning on a camera, when a person sits down within 1.5 meters around the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions; when the client interacts with the robot within the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white;
step S4: the ordering module of the robot processing module is used for displaying a menu and recommending special dishes, a customer submits ordering content to a printed menu module of the kitchen processing module for printing an ordering menu to prompt a cook to start making, and a receiving ordering content module of the merchant processing module is used for checking ordering information and pre-ordering information of the customer;
step S5: repeating the step S4 until the customer ordering is finished;
step S6: the method comprises the steps that a production link display and notification module of a kitchen processing module is used for displaying dish production information to a client, reminding a dining module of the completion of dish production, receiving the dish production information and displaying the dish production information to the client by using a waiting stage processing module of a client module, and providing interactive contents such as game interaction, voice communication and mobile phone charging;
step S7: a dining module of the robot processing module is used for prompting to take dishes and displaying menu patterns;
step S8: prompting that the robot processing module and the kitchen processing module can start to eat and serve by utilizing a meal starting module of the client module;
step S9: if the dishes are added in the dining process of the client, the preparation dish adding module of the client module is used for controlling the robot processing module to add the dishes, wherein the dish adding process is repeated in the step S4;
step S10: in the dining process of the client, the settlement list information can be checked by using the check pre-settlement list module of the client module;
step S11: after the customer finishes the meal, a settlement module of the robot processing module is used for displaying a pre-settlement order and informing a merchant of preparing settlement, a code scanning payment processing module of the merchant processing module is used for carrying out on-line payment and off-line code scanning payment of the customer, after the customer finishes the payment, the settlement informing book is received by the settlement module and is subjected to clearing processing, and finally the merchant is prompted to finish the flow of the processing module.
Preferably, step S4 further includes:
step S41: inputting special dish information formulated by a merchant by using a food ordering module of the robot processing module;
step S42: the method comprises the following steps that a characteristic dish recommending function of an ordering module is utilized to match preset characteristic dish information according to dishes ordered by a client, and if the recommended characteristic dish information requirement is met, a robot processing module automatically sends a voice prompt to the client according to set information;
step S43: after recognizing that the client inputs the keyword of 'recommending the special dishes' by voice, judging the function of recommending the special dishes;
step S431: randomly selecting and recommending dishes according to the types selected by historical customers having meals by the same number, when two people have meals, searching all the dishes for the meals of the two people in the history, grouping the dishes with the same dish type, finding the menu of the group with the largest number, and generating a menu frame;
step S432: when ten historical menus are detected, selecting two meat dishes with the largest number of orders, and determining two meat dishes in the menu frame; selecting a vegetable with the largest order quantity, and determining a vegetable by the menu frame;
step S433: the number of the existing dishes in the shopping cart is compared with a menu frame set by a system, and the number of the dishes lacking in each category is listed. Such as: one meat dish and two vegetable dishes are not available;
step S434: checking whether the type of the dish recommended by the merchant is short or not,
step S4341: if the shopping cart is absent, recommending a recommended dish which is not in the shopping cart at random;
step S4342: if the dishes are not available and no recommendable dishes exist, randomly selecting one dish from the historical menu of the number of people having the same meal, which has the same category and the same number of dishes of top5 for recommendation;
step S4343: if not, other missing categories are recommended, and one of the dishes with the same category and the same number of the same order in the top5 is randomly selected for recommendation.
Another object of the present invention is to provide a robot for a dining room table to complete dining service, which specifically comprises: the system comprises a client module, a merchant processing module, a robot processing module and a kitchen processing module;
wherein the client module comprises: the meal waiting module is used for receiving the booking and dining information of a user, the waiting stage processing module is used for interacting with a client, and the interactive content comprises: the meal ordering system comprises a game interaction module, a voice communication module, a mobile phone charging module, a meal starting module, a dish preparation module and a pre-settlement list checking module, wherein the meal starting module is used for prompting a robot processing module and a kitchen processing module that a client can start to eat;
wherein the merchant processing module comprises: the system comprises an arrival store reminding module, a food ordering content receiving module and a code scanning payment processing module, wherein the arrival store reminding module is used for reminding a customer of the final arrival time of a store, the food ordering content receiving module is used for checking food ordering information and pre-food ordering information of the customer, and the code scanning payment processing module is used for online payment and offline code scanning payment of the customer;
wherein, robot processing module includes: the welcome module is used for intelligent welcome collar position, and the intelligent welcome collar position includes: the robot starts scanning by turning on a camera, when a person sits down within 1.5 meters around the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions; when the client interacts with the robot in the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white; the ordering module is used for displaying a menu, recommending special dishes and submitting ordering content to the kitchen processing module after a customer orders, the dining module is used for prompting dish serving, displaying menu patterns and ingredient taste, adding a dish prompt and submitting ordering content to the kitchen processing module, and the settlement module is used for displaying a pre-settlement list and informing a merchant of preparing settlement, receiving a settlement notice and clearing a counter, and prompting the end of a flow;
wherein the kitchen processing module comprises: print menu module, preparation link show and notice module, print menu module and be used for printing the menu of ordering and remind the cook to begin to make, preparation link show and notice module is used for showing dish preparation information and reminding the module of having dinner dish preparation completion to the customer.
As a preferred aspect of the present invention, the robot processing module further includes: an online intelligent recommendation module, the online intelligent recommendation module includes: the special recommending module of the merchant is used for formulating special recommended dishes according to the dish style of catering stores and the merchant, the recommended dish processing module is used for determining whether dishes ordered by the customer are matched with information formulated in the special recommending module of the merchant in advance when the customer orders the dishes, and if the information requirements formulated in advance are met, the robot automatically sends out voice prompts to the customer according to the information formulated in advance.
The invention has the advantages and positive effects that:
1. the invention integrates the functions of welcoming guests, ordering, dining and settling accounts with the client, the merchant end, the robot control end and the kitchen end, thereby perfecting the diversity and the flexibility of service types and being convenient for comprehensively coping with various requirements of consumers.
2. The control system has the functions of active welcoming, intelligent ordering, quick charging, voice communication, self-service advertisement, motion sensing game and the like, meets the requirements of all customers on a dining table, and provides a flow entrance for catering merchants; and the customers can be kept and locked for the catering merchants through the forms of preferential integration of the small white card of the online platform and the like, so that the purposes of saving expenses, expanding the customers and guiding and improving the service are achieved. The problems of expensive labor, less passenger flow, single service and the like in the catering industry are solved.
Drawings
Other objects and results of the present invention will become more apparent and more readily appreciated as the same becomes better understood by reference to the following description taken in conjunction with the accompanying drawings. In the drawings:
FIG. 1 is a block flow diagram of an embodiment of the present invention.
Detailed Description
In the following description, for purposes of explanation, numerous specific details are set forth in order to provide a thorough understanding of one or more embodiments. It may be evident, however, that such embodiment(s) may be practiced without these specific details. In other instances, well-known structures and devices are shown in block diagram form in order to facilitate describing one or more embodiments.
Example 1
Fig. 1 shows a schematic overall structure according to an embodiment of the present invention.
As shown in fig. 1, the robot control method for a restaurant table to complete dining service provided by the embodiment of the present invention specifically includes the following steps:
step S1: receiving the booking and dining information of a user by using a module to be eaten of a client module;
step S2: after receiving the dining information of the dining module by using a store arrival reminding module of the merchant processing module, reminding a merchant client of the final store arrival time;
step S3: after the customer arrives at the store, welcoming the guests through manpower or robots, wherein the manpower welcoming: the welcome attendant welcomes the client to the dining seat and then processes the client through the welcome module of the robot processing module, wherein the robot welcome comprises the following steps: utilize the usher module of robot processing module to carry out intelligent usher to lead the position, wherein, intelligent usher leads the position and includes: the robot opens the camera to start scanning, when a person is found to sit down within 1.5 meters of the center of the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions (an eye screen); when the client interacts with the robot within the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white;
step S4: the ordering module of the robot processing module is used for displaying a menu and recommending special dishes, a customer submits ordering content to a printed menu module of the kitchen processing module for printing an ordering menu to prompt a cook to start making, and a receiving ordering content module of the merchant processing module is used for checking ordering information and pre-ordering information of the customer;
step S5: repeating the step S4 until the customer ordering is finished;
step S6: the method comprises the steps that a production link display and notification module of a kitchen processing module is used for displaying dish production information to a client, reminding a dining module of the completion of dish production, receiving the dish production information and displaying the dish production information to the client by using a waiting stage processing module of a client module, and providing interactive contents such as game interaction, voice communication and mobile phone charging;
step S7: a dining module of the robot processing module is used for prompting to take dishes and displaying menu patterns;
step S8: prompting that the robot processing module and the kitchen processing module can start to eat and serve by utilizing a meal starting module of the client module;
step S9: if the dishes are added in the dining process of the client, the preparation dish adding module of the client module is used for controlling the robot processing module to add the dishes, wherein the dish adding process is repeated in the step S4;
step S10: in the dining process of the client, the settlement list information can be checked by using the check pre-settlement list module of the client module;
step S11: after the customer finishes the meal, a settlement module of the robot processing module is used for displaying a pre-settlement order and informing a merchant of preparing settlement, a code scanning payment processing module of the merchant processing module is used for carrying out on-line payment and off-line code scanning payment of the customer, after the customer finishes the payment, the settlement informing book is received by the settlement module and is subjected to clearing processing, and finally the merchant is prompted to finish the flow of the processing module.
Example 2
Step S4 of this embodiment further includes:
step S41: inputting special dish information formulated by a merchant by using a food ordering module of the robot processing module;
step S42: the method comprises the following steps that a characteristic dish recommending function of an ordering module is utilized to match preset characteristic dish information according to dishes ordered by a client, and if the recommended characteristic dish information requirement is met, a robot processing module automatically sends a voice prompt to the client according to set information;
step S43: judging the function of recommending the special dishes after recognizing the keyword of 'recommending the special dishes' input by the client;
step S431: randomly selecting and recommending dishes according to the types selected by historical customers for dining by the same number of people, and when two people have a meal, searching all menus for dining by the two people in the history, grouping the menus with the same dish type, finding the menu of the group with the largest number, and generating a menu frame;
step S432: when ten historical menus are detected, selecting two meat dishes with the largest number of orders, and determining two meat dishes in the menu frame; selecting a vegetable with the largest order quantity, and determining a vegetable by the menu frame;
step S433: the number of the existing dishes in the shopping cart is compared with a menu frame set by a system, and the number of the dishes lacking in each category is listed. Such as: one meat dish and two vegetable dishes are not available;
step S434: checking whether the type of the dish recommended by the merchant is short or not,
step S4341: if the shopping cart is absent, recommending a recommended dish which is not in the shopping cart at random;
step S4342: if the dishes are not available and no recommendable dishes exist, randomly selecting one dish from the historical menu of the number of people having the same meal, which has the same category and the same number of dishes of top5 for recommendation;
step S4343: if not, other missing categories are recommended, and one of the dishes with the same category and the same number of the same order in the top5 is randomly selected for recommendation.
The rest steps are the same as the embodiment.
Example 3
The embodiment provides a robot for a dining room table top to complete dining service, which specifically comprises: the system comprises a client module, a merchant processing module, a robot processing module and a kitchen processing module;
wherein the client module comprises: the meal waiting module is used for receiving the booking and dining information of a user, the waiting stage processing module is used for interacting with a client, and the interactive content comprises: the system comprises a game interaction module, a voice communication module, a mobile phone charging module and a preparation link display module, wherein the preparation link display module is used for displaying information when waiting for dining, the dining starting module is used for prompting a robot processing module and a kitchen processing module that a client can start to eat, the dish adding preparation module is used for controlling the robot processing module to add dishes, and the settlement list checking module is used for checking settlement list information;
wherein the merchant processing module comprises: the system comprises an arrival store reminding module, a food ordering content receiving module and a code scanning payment processing module, wherein the arrival store reminding module is used for reminding a customer of the final arrival time of a store, the food ordering content receiving module is used for checking food ordering information and pre-food ordering information of the customer, and the code scanning payment processing module is used for online payment and offline code scanning payment of the customer;
wherein, robot processing module includes: the catering system comprises a guest greeting module, a meal ordering module, a meal dining module and a settlement module, wherein the guest greeting module is used for an intelligent guest greeting position, and the intelligent guest greeting position comprises: the robot opens the camera to start scanning, when a person is found to sit down within 1.5 meters of the center of the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions (an eye screen); when the client interacts with the robot within the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white; the ordering module is used for displaying a menu, recommending special dishes and submitting ordering content to the kitchen processing module after a customer orders, the dining module is used for prompting dish serving, displaying menu patterns and ingredient taste, adding a dish prompt and submitting ordering content to the kitchen processing module, and the settlement module is used for displaying a pre-settlement list and informing a merchant of preparing settlement, receiving a settlement notice and clearing a counter, and prompting the end of a flow;
wherein the kitchen processing module comprises: print menu module, preparation link show and notice module, print menu module and be used for printing the menu of ordering and remind the cook to begin to make, preparation link show and notice module is used for showing dish preparation information and reminding the module of having dinner dish preparation completion to the customer.
The robot processing module in this embodiment further includes: an online intelligent recommendation module, the online intelligent recommendation module comprising: the special recommending module of the merchant is used for formulating special recommended dishes according to the style of dishes of catering stores and the merchant, the recommended dish processing module is used for formulating information in advance in the special recommending module of the merchant according to whether the dishes ordered by the customer are matched with the dishes ordered by the customer when the customer orders the dishes, and if the information requirement formulated in advance is met, the robot automatically sends out voice prompt to the customer according to the information formulated in advance.
The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.

Claims (4)

1. A robot control method for a dining room table to complete dining service is characterized by comprising the following steps:
step S1: receiving the booking and dining information of a user by using a module to be eaten of a client module;
step S2: after receiving the dining information of the dining module by using a store arrival reminding module of the merchant processing module, reminding a merchant client of the final store arrival time;
step S3: after the customer arrives at the store, welcoming the guests through manpower or robots, wherein the manpower welcoming: the welcome attendant welcomes the client to the dining seat and then processes the client through the welcome module of the robot processing module, wherein the robot welcome comprises the following steps: utilize the usher module of robot processing module to carry out intelligent usher to lead the position, wherein, intelligent usher leads the position and includes: the robot starts scanning by turning on a camera, when a person sits down within 1.5 meters around the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions; when the client interacts with the robot within the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white;
step S4: the ordering module of the robot processing module is used for displaying a menu and recommending special dishes, a customer submits ordering content to a printed menu module of the kitchen processing module for printing an ordering menu to prompt a cook to start making, and a receiving ordering content module of the merchant processing module is used for checking ordering information and pre-ordering information of the customer;
step S5: repeating the step S4 until the customer finishes ordering;
step S6: the method comprises the steps that a production link display and notification module of a kitchen processing module is used for displaying dish production information to a client, reminding a dining module of the completion of dish production, receiving the dish production information and displaying the dish production information to the client by using a waiting stage processing module of a client module, and providing interactive contents such as game interaction, voice communication and mobile phone charging;
step S7: a dining module of the robot processing module is used for prompting to take dishes and displaying menu patterns;
step S8: prompting that the robot processing module and the kitchen processing module can start to eat and serve by utilizing a meal starting module of the client module;
step S9: if the dishes are added in the dining process of the client, the preparation dish adding module of the client module is used for controlling the robot processing module to add the dishes, wherein the dish adding process is repeated in the step S4;
step S10: in the dining process of a client, the settlement list information can be checked by using a check order module of the client module;
step S11: after the customer finishes the meal, a settlement module of the robot processing module is used for displaying a pre-settlement order and informing a merchant of preparing settlement, a code scanning payment processing module of the merchant processing module is used for carrying out on-line payment and off-line code scanning payment of the customer, after the customer finishes the payment, the settlement informing book is received by the settlement module and is subjected to clearing processing, and finally the merchant is prompted to finish the flow of the processing module.
2. The robot control method for dining room table top to complete dining service according to claim 1, further comprising in step S4:
step S41: inputting special dish information formulated by a merchant by using a food ordering module of the robot processing module;
step S42: the method comprises the following steps that a characteristic dish recommending function of an ordering module is utilized to match preset characteristic dish information according to dishes ordered by a client, and if the recommended characteristic dish information requirement is met, a robot processing module automatically sends a voice prompt to the client according to set information;
step S43: judging the function of recommending the special dishes after recognizing the keyword of 'recommending the special dishes' input by the client;
step S431: randomly selecting and recommending dishes according to the types selected by historical customers having meals by the same number, when two people have meals, searching all the dishes for the meals of the two people in the history, grouping the dishes with the same dish type, finding the menu of the group with the largest number, and generating a menu frame;
step S432: when ten historical menus are detected, selecting two meat dishes with the largest number of orders, and determining two meat dishes in the menu frame; selecting a vegetable with the largest order quantity, and determining a vegetable by the menu frame;
step S433: comparing the number of the existing dishes in the shopping cart with a menu frame determined by a system, and listing the number of the dishes lacking in each category; such as: one meat dish and two vegetable dishes are not available;
step S434: checking whether the type of the dish recommended by the merchant is short or not;
step S4341: if the shopping cart is absent, recommending a recommended dish which is not in the shopping cart at random;
step S4342: if the dishes are not available and no recommendable dishes exist, randomly selecting one dish from the historical menu of the number of people having the same meal, which has the same category and the same number of dishes of top5 for recommendation;
step S4343: if not, other missing categories are recommended, and one of the dishes with the same category and the same number of the same order in the top5 is randomly selected for recommendation.
3. A robot for a restaurant table to perform dining services, comprising: the system comprises a client module, a merchant processing module, a robot processing module and a kitchen processing module;
wherein the client module comprises: the meal waiting module is used for receiving the booking and dining information of a user, the waiting stage processing module is used for interacting with a client, and the interactive content comprises: the system comprises a game interaction module, a voice communication module, a mobile phone charging module and a preparation link display module, wherein the preparation link display module is used for displaying information when waiting for dining, the dining starting module is used for prompting a robot processing module and a kitchen processing module that a client can start to eat, the dish adding preparation module is used for controlling the robot processing module to add dishes, and the settlement list checking module is used for checking settlement list information;
wherein the merchant processing module comprises: the system comprises an arrival store reminding module, a food ordering content receiving module and a code scanning payment processing module, wherein the arrival store reminding module is used for reminding a customer of the final arrival time of the store, the food ordering content receiving module is used for checking food ordering information and pre-food ordering information of the customer, and the code scanning payment processing module is used for online payment and offline code scanning payment of the customer;
wherein the robot processing module comprises: the catering system comprises a guest greeting module, a meal ordering module, a meal dining module and a settlement module, wherein the guest greeting module is used for an intelligent guest greeting position, and the intelligent guest greeting position comprises: the robot starts scanning by turning on a camera, when a person sits down within 1.5 meters around the robot on the table, a welcome function is triggered, and the welcome function is to broadcast welcome words and perform welcome actions; when the client interacts with the robot within the next 3 minutes, the client goes to a waiting stage processing module; otherwise, the camera is turned on again for scanning in the small white; the ordering module is used for displaying a menu, recommending special dishes and submitting ordering content to the kitchen processing module after a customer orders, the dining module is used for prompting dish serving, displaying menu patterns and ingredient taste, adding a dish prompt and submitting ordering content to the kitchen processing module, and the settlement module is used for displaying a pre-settlement list and informing a merchant of preparing settlement, receiving a settlement notice and clearing a counter, and prompting the end of a flow;
wherein the kitchen processing module comprises: the meal ordering system comprises a printed menu module and a making link display and notification module, wherein the printed menu module is used for printing a meal ordering menu to prompt a cook to start making, and the making link display and notification module is used for displaying dish making information to a client and reminding the meal ordering module of the completion of dish making.
4. A robot for a restaurant table to complete a meal service according to claim 3, wherein said robot handling module further comprises: an online intelligent recommendation module, the online intelligent recommendation module comprising: the special recommending module of the merchant is used for formulating special recommended dishes according to the dish style of catering stores and the merchant, the recommended dish processing module is used for determining whether dishes ordered by the customer are matched with information formulated in the special recommending module of the merchant in advance when the customer orders the dishes, and if the information requirements formulated in advance are met, the robot automatically sends out voice prompts to the customer according to the information formulated in advance.
CN202210941135.2A 2022-08-08 2022-08-08 Robot for dining room desktop to finish dining service and control method thereof Active CN114997857B (en)

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