CN114466322A - Communication method, system, device, storage medium and processor - Google Patents

Communication method, system, device, storage medium and processor Download PDF

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Publication number
CN114466322A
CN114466322A CN202210139272.4A CN202210139272A CN114466322A CN 114466322 A CN114466322 A CN 114466322A CN 202210139272 A CN202210139272 A CN 202210139272A CN 114466322 A CN114466322 A CN 114466322A
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Prior art keywords
terminal
identification code
target
identification
feedback message
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CN202210139272.4A
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CN114466322B (en
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王威
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Alibaba China Co Ltd
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Alibaba China Co Ltd
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Priority to CN202210139272.4A priority Critical patent/CN114466322B/en
Publication of CN114466322A publication Critical patent/CN114466322A/en
Priority to PCT/CN2023/074215 priority patent/WO2023155685A1/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/10—Connection setup
    • H04W76/11—Allocation or use of connection identifiers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/18—Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data
    • H04W8/20—Transfer of user or subscriber data

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Databases & Information Systems (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Information Transfer Between Computers (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a communication method, a communication system, a communication device, a storage medium and a processor. Wherein, the method comprises the following steps: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes; determining a second identification code associated with the target first identification code to obtain a target second identification code; and sending the feedback message to a second terminal corresponding to the target second identification code. The invention solves the technical problem that a short message sending party is difficult to acquire the reply message of a user under the condition that an operator does not support uplink communication in the short message service.

Description

Communication method, system, device, storage medium and processor
Technical Field
The present invention relates to the field of communications, and in particular, to a communication method, system, apparatus, storage medium, and processor.
Background
The short message service is a communication capability for vast enterprises to reach mobile phone users, and the enterprises can send messages to mobile phone terminals of multiple countries/regions through the short message service so as to better attract the users.
In the short message service, the uplink short message refers to a short message sent from a mobile phone terminal to an operator, and the uplink short message has two forms, one is that a user actively sends a short message to the operator, such as security verification information; the other is the short message replied by the user after the enterprise sends the short message to the user, such as information of satisfaction survey, unsubscription and the like.
It should be noted that, because the uplink channel is generally high in cost, slow in implementation and few in covered countries, the support degree of each country/region for the uplink short message is different. If a communication manufacturer in a country/region supports the capability of an operator to acquire the message replied by the user, the uplink short message function is supported, and if the operator does not support the capability of acquiring the message replied by the user, the uplink short message function is not supported.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the invention provides a communication method, a system, a device, a storage medium and a processor, which at least solve the technical problem that a short message sender is difficult to acquire a reply message of a user under the condition that an operator does not support uplink communication in a short message service.
According to an aspect of an embodiment of the present invention, there is provided a communication method, including: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminals; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second identification code.
According to another aspect of the embodiments of the present invention, there is also provided a communication system, including: the first terminal is used for receiving the message sent by the second terminal and returning the feedback message to the server; the second terminal is used for sending a message to the first terminal and acquiring the feedback message returned by the first terminal from the server; the server is used for generating a second identification code of the second terminal and a first identification code corresponding to the first terminal under the condition of receiving a message sent by the second terminal to the first terminal, establishing an association relation between each first identification code and the corresponding second identification code, matching the identification code of the first terminal with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal, obtaining a target first identification code matched with the identification codes, determining a second identification code associated with the target first identification code, obtaining a target second identification code, and sending the feedback message to the second terminal corresponding to the target second identification code.
According to another aspect of the embodiments of the present invention, there is also provided a communication apparatus, including: the first receiving unit is used for receiving a feedback message returned by the first terminal and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal; the matching unit is used for matching the identification codes with the stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; the first determining unit is used for determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and the first sending unit is used for sending the feedback message to the second terminal corresponding to the target second identification code.
According to another aspect of the embodiments of the present invention, there is also provided a storage medium including a stored program, wherein when the program runs, a device on which the storage medium is located is controlled to execute any one of the communication methods described above.
According to another aspect of the embodiments of the present invention, there is also provided a processor, configured to execute a program, where the program executes any one of the communication methods described above.
In the embodiment of the invention, the identification code of the first terminal is obtained by receiving the feedback message returned by the first terminal, wherein the feedback message is the feedback message of the first terminal aiming at the message sent by the second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; the feedback message is sent to a second terminal corresponding to a target second identification code, the identification codes are distributed to the first terminal and the second terminal through the server, the first terminal and the second terminal are matched by means of the identification codes, the feedback message of the first terminal is sent to the matched second terminal, and the purpose of sending the feedback message of the first terminal to the first terminal is achieved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a block diagram of a hardware configuration of a computer terminal according to an embodiment of the present invention;
FIG. 2 is an interaction diagram of an alternative computer terminal according to an embodiment of the present invention;
fig. 3 is a flow chart of a communication method provided according to an embodiment of the present invention;
fig. 4 is a schematic diagram of a static page in the communication method according to the embodiment of the present invention;
fig. 5 is a schematic diagram of a communication system provided in accordance with an embodiment of the present invention;
fig. 6 is a schematic diagram of a communication device provided in accordance with an embodiment of the present invention;
fig. 7 is a block diagram of an alternative computer terminal provided in accordance with an embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
First, some terms or terms appearing in the description of the embodiments of the present application are applicable to the following explanations:
the uplink short message is a short message sent to a communication service provider and is used for customizing a certain service, completing a certain query, or handling a certain service, and the like.
Landing pages, also known as landing pages, are static pages that are opened for a potential user to see when the user clicks on an advertisement or searches with a search engine during network marketing, and the static pages display expanded content related to the clicked advertisement or search result link.
Example 1
There is also provided, in accordance with an embodiment of the present invention, an embodiment of a method of communication, it being noted that the steps illustrated in the flowchart of the figure may be performed in a computer system such as a set of computer-executable instructions and that, although a logical order is illustrated in the flowchart, in some cases the steps illustrated or described may be performed in an order different than that presented herein.
The method provided by the first embodiment of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. Fig. 1 shows a hardware configuration block diagram of a computer terminal (or mobile device) for implementing a communication method. As shown in fig. 1, the computer terminal 10 (or mobile device 10) may include one or more processors (shown as 102a, 102b, … …, 102n in the figures) which may include, but are not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA, a memory 104 for storing data, and a transmission module 106 for communication functions. In addition, the method can also comprise the following steps: a display, an input/output interface (I/O interface), a Universal Serial BUS (USB) port (which may be included as one of the ports of the BUS), a network interface, a power source, and/or a camera. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration and is not intended to limit the structure of the electronic device. For example, the computer terminal 10 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.
It should be noted that the one or more processors and/or other data processing circuitry described above may be referred to generally herein as "data processing circuitry". The data processing circuitry may be embodied in whole or in part in software, hardware, firmware, or any combination thereof. Further, the data processing circuit may be a single stand-alone processing module, or incorporated in whole or in part into any of the other elements in the computer terminal 10 (or mobile device). As referred to in the embodiments of the application, the data processing circuit acts as a processor control (e.g. selection of a variable resistance termination path connected to the interface).
The memory 104 may be used to store software programs and modules of application software, such as program instructions/data storage devices corresponding to the communication method in the embodiment of the present invention, and the processor executes various functional applications and data processing by executing the software programs and modules stored in the memory 104, so as to implement the communication method described above. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor, which may be connected to the computer terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the computer terminal 10. In one example, the transmission device 106 includes a Network adapter (NIC) that can be connected to other Network devices through a base station to communicate with the internet. In one example, the transmission device 106 can be a Radio Frequency (RF) module, which is used to communicate with the internet in a wireless manner.
The display may be, for example, a touch screen type Liquid Crystal Display (LCD) that may enable a user to interact with a user interface of the computer terminal 10 (or mobile device).
Fig. 1 shows a block diagram of a hardware structure, which may be taken as an exemplary block diagram of not only the computer terminal 10 (or the mobile device) but also the server, and in an alternative embodiment, fig. 2 shows an embodiment that uses the computer terminal 10 (or the mobile device) shown in fig. 1 as a receiving end in a block diagram. As shown in fig. 2, the computer terminal 10 (or mobile device) may be connected or electronically connected to one or more servers 108 via a data network connection. In an alternative embodiment, the computer terminal 10 (or mobile device) may be a mobile phone or a PC. The data network connection may be a local area network connection, a wide area network connection, an internet connection, or other type of data network connection. The computer terminal 10 (or mobile device) may execute to connect to a network service 110 executed by a server (e.g., a secure server) or a group of servers. The network service 110 is a network-based user service, such as a social network, cloud resources, email, online payment, or other online application.
In the above operating environment, the present application provides a communication method as shown in fig. 3. Fig. 3 is a flowchart of a communication method according to an embodiment of the present invention, where the communication method is applied in a server, and includes:
s301, receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal for the second terminal.
Specifically, the second terminal may be a terminal that initiates a short message, for example, an enterprise terminal that sends a service short message, the first terminal may be a terminal that receives a short message, for example, a mobile phone of a personal user that receives the service short message sent by the enterprise terminal, and the identification code of the first terminal may be a mobile phone number of the user.
The first terminal may send a feedback message to the second terminal after receiving the message sent by the second terminal, for example, the second terminal sends a satisfaction survey report to the first terminal, and the feedback message of the first terminal may be a satisfaction result or an unsubscribe message.
It should be noted that when the first terminal sends the feedback message to the second terminal, the feedback message is sent to the server first, and then the server sends the feedback message of the first terminal to the corresponding second terminal, and the server may be a cloud service.
In order to determine to which second terminal the feedback message is sent when receiving the feedback message returned by the first terminal, optionally, in the communication method according to the embodiment of the present invention, before receiving the feedback message returned by the first terminal, the method further includes: receiving a message sent by a second terminal to a first terminal, and acquiring an identification code of the first terminal; generating second identification codes corresponding to the second terminals and first identification codes corresponding to the first terminals, and establishing an association relationship between each first identification code and the corresponding second identification code; and storing the first identification code, the second identification code and the association relation.
Optionally, in the communication method according to the embodiment of the present invention, after receiving a message sent by the second terminal to the first terminal, the method further includes: determining a target third terminal from the candidate third terminals; and sending the message sent by the second terminal to a gateway corresponding to the target third terminal, and sending the message to the first terminal through the gateway.
Specifically, the third terminal may be a base station of an operator, and when the second terminal sends a message to the first terminal, the message is submitted to the server, and the server matches the most suitable operator for issuing according to an intelligent scheduling system of the system, and finally sends the message to an operator gateway, where the operator sends the message to the first terminal.
It should be noted that, in the case that the enterprise terminal sends the short message to the personal user terminal and the personal user terminal replies the message, the enterprise terminal and the personal user terminal do not support mutual identification, and for the first terminal with the uplink reply, if the operator in this country does not support the uplink reply, the holding user of the first terminal has no way to unsubscribe or reply other contents.
Therefore, under the condition that the server receives the message sent by the second terminal to the first terminal, the server generates a unique second identification code for the second terminal, and simultaneously generates a first identification code for the first terminal of the message sent by the second terminal, namely generates a first identification code corresponding to the identification code for the first terminal, and establishes an association message between the second identification code and the first identification code, so that when the feedback message of the first terminal is received, the second terminal corresponding to the first terminal is determined through the association relationship between the first identification code and the second identification code.
Specifically, when the server generates the unique second identification code for the second terminal, the server may apply for a second identification code in real time for the second terminal when receiving a message sent by the second terminal to the first terminal, or may apply for a batch of second identification codes in advance and store the second identification codes in the data pool, and when receiving a message sent by the second terminal to the first terminal, allocate a second identification code in the data pool to the second terminal.
When the server generates the first identification code for the first terminal of the message delivered by the second terminal, a spreading code of 3-6 bits may be randomly generated and used as the first identification code of the first terminal, i.e., the first identification code corresponding to the identification code of the first terminal.
In addition, the first identification code of the first terminal and the second identification code corresponding to the second terminal can be combined to obtain the customized code, the customized code is a unique number corresponding to the identification code of the first terminal, and the customized code comprises the association relationship between the first identification code and the corresponding second identification code.
Through the embodiment, an operator in a region/country does not support to directly acquire the online reply message through an internet link, the identification code of the first terminal and the first identification code of the first terminal can be matched in the server, and then the first identification code of the first terminal and the second identification code of the second terminal are matched to realize the matching of the first terminal and the second terminal, so that the feedback message of the first terminal and the second terminal to be sent to the feedback message are matched to bypass the link of the operator, and the sending of the feedback message is realized.
S302, the identification code is matched with the stored first identification codes to obtain a target first identification code matched with the identification code, wherein the first identification code is used for identifying the first terminal.
Specifically, the server generates a second identification code of the second terminal and a first identification code corresponding to the first terminal before receiving a feedback message sent by the second terminal to the first terminal and acquiring the identification code of the first terminal, the server stores a plurality of first identification codes, and after receiving the feedback message returned by the first terminal and acquiring the identification code of the first terminal, the server may traverse the stored plurality of first identification codes to acquire the first identification code corresponding to the identification code of the first terminal.
S303, determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal.
Specifically, the server generates second identification codes of the second terminals and first identification codes corresponding to the first terminals, and simultaneously establishes an association relationship between each first identification code and the corresponding second identification code, and when the first identification codes corresponding to the identification codes of the first terminals are acquired, the second identification codes associated with the first identification codes, that is, the target second identification codes, can be acquired according to the association relationship, so as to acquire the second terminals corresponding to the first terminals.
For example, after the second identification code of the second terminal and the first identification code corresponding to the first terminal are generated, the first identification code of the first terminal and the second identification code corresponding to the second terminal are combined to obtain the customized code of the first terminal, and since the customized code includes the association relationship between the first identification code and the corresponding second identification code, after the first identification code corresponding to the identification code of the first terminal is obtained, the customized code corresponding to the first terminal can be located, so that the second identification code of the second terminal is obtained from the customized code.
S304, the feedback message is sent to the second terminal corresponding to the target second identification code.
Optionally, in the communication method according to the embodiment of the present invention, sending the feedback message to the second terminal corresponding to the target second identity code includes: determining an application program interface corresponding to the target second identification code; and calling an application program interface, and sending the feedback message to the second terminal through the application program interface.
Specifically, the server is provided with a pair of application program interfaces, each application program interface corresponds to the second identification code, and the second terminal can call the application program interface corresponding to the second identification code, so that the feedback message of the first terminal which has sent the message is acquired, the feedback message of the first terminal is acquired without passing through an operator link, and the problem that the feedback message of the first terminal is difficult to acquire by the second terminal under the condition that an operator in one region/country does not support the direct acquisition of the on-line reply message through the internet link is avoided.
In the embodiment of the invention, the identification code of the first terminal is obtained by receiving the feedback message returned by the first terminal, wherein the feedback message is the feedback message of the first terminal aiming at the message sent by the second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second identification code. The server distributes the identification codes for the first terminal and the second terminal, the first terminal and the second terminal are matched by means of the identification codes, the feedback message of the first terminal is sent to the matched second terminal, and the purpose of sending the feedback message of the first terminal to the first terminal is achieved.
In order to deliver more content by using a message, the message sent by the first terminal to the second terminal may include a link, and optionally, in the communication method according to the embodiment of the present invention, receiving the feedback message returned by the first terminal includes: responding to a trigger instruction of a link in a message sent by a first terminal to a second terminal, and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal; and receiving a feedback message generated after the static page is edited by the first terminal.
Specifically, the message sent by the second terminal to the first terminal may be a short message, and the link in the message may be a short link into which a long link is converted, so as to save the number of words for sending the short message. And after clicking an end link in the received short message by the holding object of the first terminal, skipping to the server, analyzing the short link by the server to obtain a long link corresponding to the short link, skipping to a static page corresponding to the long link, and returning the static page to the first terminal, wherein the static page can contain the content to be replied and also can contain identification information of an object to which the second terminal belongs.
Further, after the holding object point of the first terminal views the static page, the content in the static page may be edited to complete feedback of the information, for example, when the content to be replied in the static page is the satisfaction survey content, the user may click the control corresponding to the satisfaction score to generate a feedback message, and in order to avoid receiving the message sent by the second terminal many times, the user may click the control corresponding to "unsubscribe", thereby unsubscribing the message.
In order to reduce the cost of making a static page by the object to which the second terminal belongs, optionally, in the communication method according to the embodiment of the present invention, before receiving the message sent by the second terminal to the first terminal, the method further includes: acquiring request information of a second terminal for a static page template; analyzing the request, and determining a target template requested by the request information; and acquiring a target template from the stored static page templates, and returning the target template to the second terminal.
Specifically, the server can provide a static page template for the client, the client can select static pages of different styles, the background sets the identifier of the client for the selected static pages, the identification degree of the client is improved, the sender of the static pages can be known after the client views the static pages, information interaction with the client can be better carried out, language can be selected in the static page template, and the client is supported to send the static pages to a plurality of different countries or regions.
Through the embodiment, the server provides the static page template, and supports the modification of the static page by the client, so that the cost of the client for developing the static page is reduced, the cost of the client terminal accessing the server is reduced, and the access convenience and efficiency are improved.
In order to further improve the matching accuracy of the first terminal and the second terminal, optionally, in the communication method according to the embodiment of the present invention, before the matching the identification code with the stored plurality of first identification codes to obtain the target first identification code matching with the identification code, the method further includes: analyzing the verification code from the feedback message, and judging whether the verification code is matched with the identification code; and under the condition that the verification code is matched with the identification code of the first terminal, matching the identification code with a plurality of stored first identification codes to obtain a target first identification code matched with the identification code.
In particular, the static page may further include an input field for inputting the verification code, prompting the user to input the verification code, as shown in fig. 4, which is a schematic diagram of a static page in the communication method according to the embodiment of the present invention, the preset verification code may be the last two digits of the identification code of the second terminal, for example, the last two digits of the mobile phone number, under the condition that the user inputs the verification code and feeds back the message, the server can verify the verification code, judge whether the verification code is matched with the identification code, in case of a match, the terminal that describes the feedback message is identical to the terminal that received the message, the feedback message may be fed back to the second terminal, in case of no match, the server may discard the feedback message if the terminal that has the feedback message is not consistent with the terminal that received the message, thereby avoiding the problem of sending an erroneous feedback message to the second terminal.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the invention. Further, those skilled in the art will appreciate that the embodiments described in this specification are presently preferred and that no acts or modules are required by the invention.
Through the above description of the embodiments, those skilled in the art can clearly understand that the communication method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
Example 2
According to an embodiment of the present invention, there is also provided a communication system, as shown in fig. 5, including:
at least one first terminal 501, configured to receive the message sent by the second terminal 502, and return a feedback message to the server 503.
At least one second terminal 502 is configured to send a message to the first terminal 501, and obtain the feedback message returned by the first terminal 501 from the server 503.
Specifically, the second terminal 502 may be a terminal that initiates a short message, for example, an enterprise terminal that sends a service short message, the first terminal 501 may be a terminal that receives a short message, for example, a mobile phone of a personal user that receives the service short message sent by the enterprise terminal, and the identification code of the first terminal 501 may be a mobile phone number of the user.
The one second terminal 502 may initiate a message to multiple first terminals 501, and after receiving the message sent by the second terminal 502, the first terminal 501 may send a feedback message to the second terminal 502, for example, the second terminal 502 sends a satisfaction survey report to the first terminal 501, and the feedback message of the first terminal 501 may be a satisfaction result or a unsubscribe message.
It should be noted that when the second terminal 502 sends a message to the first terminal 501, the message is sent to the server 503 first, and then the message is sent to the first terminal 501 through the server 503, when the first terminal 501 sends a feedback message to the second terminal 502, the feedback message is sent to the server 503 first, and then the server 503 sends the feedback message of the first terminal 501 to the corresponding second terminal 502.
The server 503 is configured to generate a second identification code of the second terminal 502 and a first identification code corresponding to the first terminal 501 under the condition of receiving a message sent by the second terminal 502 to the first terminal 501, establish an association relationship between each first identification code and the corresponding second identification code, match an identification code of the first terminal 501 with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal 501, obtain a target first identification code matched with the identification codes, determine a second identification code associated with the target first identification code, obtain a target second identification code, and send the feedback message to the second terminal 502 corresponding to the target second identification code.
It should be noted that, in the case that the enterprise terminal sends the short message to the personal user terminal and the personal user terminal replies the message, the enterprise terminal and the personal user terminal do not support mutual identification, and for the first terminal 501 with the uplink reply, if the operator in this country does not support the uplink reply, the holding user of the first terminal 501 has no way to unsubscribe or reply other contents.
Therefore, when the server 503 receives the message sent by the second terminal 502 to the first terminal 501, a unique second identification code is generated for the second terminal 502, and at the same time, a first identification code is generated for the first terminal 501 to which the second terminal 502 sends the message, that is, a first identification code corresponding to the identification code is generated for the first terminal 501, and an association message between the second identification code and the first identification code is established, so that when the feedback message of the first terminal 501 is received, the second terminal 502 corresponding to the first terminal 501 is determined through the association relationship between the first identification code and the second identification code, and thus the feedback message of the first terminal 501 is matched with the second terminal 502 to which the feedback message is to be sent, and the link of the operator is bypassed, so as to achieve the sending of the feedback message.
In the embodiment of the present invention, at least one first terminal 501 receives a message sent by a second terminal 502, and returns a feedback message to a server 503; at least one second terminal 502 sends a message to the first terminal 501, and obtains the feedback message returned by the first terminal 501 from the server 503; the server 503 generates the second identification code of the second terminal 502 and the first identification code corresponding to the first terminal 501 under the condition of receiving the message sent by the second terminal 502 to the first terminal 501, establishes the association relationship between each first identification code and the corresponding second identification code, matches the identification code of the first terminal 501 with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal 501, obtains a target first identification code matched with the identification codes, determines the second identification code associated with the target first identification code, obtains a target second identification code, and sends the feedback message to the second terminal 502 corresponding to the target second identification code. The server 503 allocates the identification codes for the first terminal 501 and the second terminal 502, matching between the first terminal 501 and the second terminal 502 is achieved by means of the identification codes, and the feedback message of the first terminal 501 is sent to the matched second terminal 502, so that the purpose of sending the feedback message of the first terminal 501 to the first terminal 501 is achieved, and therefore the technical effect that the second terminal 502 can also obtain the reply message of the first terminal 501 under the condition that a communication manufacturer does not support uplink communication is achieved, and the technical problem that a short message sender is difficult to obtain the reply message of a user under the condition that an operator does not support uplink communication in short message service is solved.
Example 3
According to an embodiment of the present invention, there is also provided an apparatus for implementing the above communication method, as shown in fig. 6, the apparatus includes:
the first receiving unit 601 is configured to receive a feedback message returned by the first terminal, and acquire an identification code of the first terminal, where the feedback message is a feedback message of a message sent by the first terminal for the second terminal.
The matching unit 602 is configured to match the identification code with the stored multiple first identification codes to obtain a target first identification code matched with the identification code, where the first identification code is used to identify the first terminal.
A first determining unit 603, configured to determine a second identification code associated with the target first identification code, to obtain a target second identification code, where the second identification code is used to identify a second terminal.
A first sending unit 604, configured to send the feedback message to the second terminal corresponding to the target second identity code.
It should be noted here that the first receiving unit 601, the matching unit 602, the first determining unit 603, and the first sending unit 604 correspond to step S301, step S302, step S303, and step S304 in embodiment 1, and the two modules are the same as the corresponding steps in the implementation example and the application scenario, but are not limited to the disclosure in the first embodiment. It should be noted that the modules described above as part of the apparatus may be run in the computer terminal 10 provided in the first embodiment.
In the embodiment of the present invention, the first receiving unit 601 is configured to receive a feedback message returned by the first terminal, and acquire an identification code of the first terminal, where the feedback message is a feedback message of a message sent by the first terminal for the second terminal; a matching unit 602, configured to match the identification code with multiple stored first identification codes to obtain a target first identification code matched with the identification code, where the first identification code is used to identify a first terminal; a first determining unit 603, configured to determine a second identification code associated with the target first identification code, to obtain a target second identification code, where the second identification code is used to identify a second terminal; a first sending unit 604, configured to send the feedback message to the second terminal corresponding to the target second identity code. The server distributes the identification codes for the first terminal and the second terminal, the first terminal and the second terminal are matched by means of the identification codes, the feedback message of the first terminal is sent to the matched second terminal, and the purpose of sending the feedback message of the first terminal to the first terminal is achieved.
Optionally, in the communication apparatus according to the embodiment of the present invention, the first receiving unit 602 includes: the response module is used for responding to a trigger instruction of a link in a message sent by the first terminal to the second terminal and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal; and the receiving module is used for receiving the feedback message generated after the first terminal edits the static page.
Optionally, in the communication apparatus according to the embodiment of the present invention, the apparatus further includes: the second receiving unit is used for receiving a message sent by the second terminal to the first terminal and acquiring the identification code of the first terminal; the generating unit is used for generating second identification codes corresponding to the second terminals and first identification codes corresponding to the first terminals, and establishing an association relation between each first identification code and the corresponding second identification code; and the storage unit is used for storing the first identification code, the second identification code and the association relation.
Optionally, in the communication apparatus according to the embodiment of the present invention, the apparatus further includes: the first acquisition unit is used for acquiring request information of the second terminal for the static page template; the first analysis unit is used for analyzing the request and determining a target template requested by the request information; and the second acquisition unit is used for acquiring the target template from the plurality of stored static page templates and returning the target template to the second terminal.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: a second determining unit configured to determine a target third terminal from the candidate third terminals; and the second sending unit is used for sending the message sent by the second terminal to the gateway corresponding to the target third terminal and sending the message to the first terminal through the gateway.
Optionally, in the communication device according to the embodiment of the present invention, the device further includes: the second analysis unit is used for analyzing the verification code from the feedback message and judging whether the verification code is matched with the identification code; and the execution unit is used for matching the identification codes with the stored plurality of first identification codes to obtain a target first identification code matched with the identification code under the condition that the verification code is matched with the identification code of the first terminal.
Optionally, in the communication apparatus according to the embodiment of the present invention, the first sending unit 604 includes: the determining module is used for determining an application program interface corresponding to the target second identification code; and the sending module is used for calling the application program interface and sending the feedback message to the second terminal through the application program interface.
Example 4
The embodiment of the invention can provide a computer terminal which can be any computer terminal device in a computer terminal group. Optionally, in this embodiment, the computer terminal may also be replaced with a terminal device such as a mobile terminal.
Optionally, in this embodiment, the computer terminal may be located in at least one network device of a plurality of network devices of a computer network.
In this embodiment, the computer terminal may execute program codes of the following steps in the communication method: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second identification code.
Alternatively, fig. 7 is a block diagram of a computer terminal according to an embodiment of the present invention. As shown in fig. 7, the computer terminal 10 may include: one or more processors (only one of which is shown), memory, and transmission means.
The memory may be used to store software programs and modules, such as program instructions/modules corresponding to the communication method and apparatus in the embodiments of the present invention, and the processor executes various functional applications and data processing by executing the software programs and modules stored in the memory, so as to implement the communication method described above. The memory may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some instances, the memories may further include a memory located remotely from the processor, which may be connected to the terminal 10 via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The processor can call the information and application program stored in the memory through the transmission device to execute the following steps: receiving a feedback message returned by the first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at the second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; and sending the feedback message to a second terminal corresponding to the target second identification code.
The embodiment of the invention provides a communication method. The method comprises the steps of receiving a feedback message returned by a first terminal and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at a second terminal; matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying the first terminal; determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal; the feedback message is sent to a second terminal corresponding to a target second identification code, the identification codes are distributed to the first terminal and the second terminal through the server, the first terminal and the second terminal are matched by means of the identification codes, the feedback message of the first terminal is sent to the matched second terminal, and the purpose of sending the feedback message of the first terminal to the first terminal is achieved.
It will be understood by those skilled in the art that the structure shown in fig. 7 is only an illustration, and the computer terminal 10 may also be a terminal device such as a smart phone (e.g., an Android phone, an iOS phone, etc.), a tablet computer, a palmtop computer, a Mobile Internet Device (MID), a PAD, etc. Fig. 7 is a diagram illustrating a structure of the electronic device. For example, the computer terminal 10 may also include more or fewer components (e.g., network interfaces, display devices, etc.) than shown in FIG. 7, or have a different configuration than shown in FIG. 7.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by a program instructing hardware associated with the terminal device, where the program may be stored in a computer-readable storage medium, and the storage medium may include: flash disks, Read-Only memories (ROMs), Random Access Memories (RAMs), magnetic or optical disks, and the like.
The embodiment of the invention also provides a storage medium. Optionally, in this embodiment, the storage medium may be configured to store a program code executed by the communication method provided in the first embodiment.
Optionally, in this embodiment, the storage medium may be located in any one of computer terminals in a computer terminal group in a computer network, or in any one of mobile terminals in a mobile terminal group.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
In the above embodiments of the present invention, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described apparatus embodiments are merely illustrative, and for example, the division of the units is only one type of logical functional division, and other divisions may be implemented in practice, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present invention, which is substantially or partly contributed by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to perform all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present invention, and these modifications and decorations should also be regarded as the protection scope of the present invention.

Claims (11)

1. A method of communication, comprising:
receiving a feedback message returned by a first terminal, and acquiring an identification code of the first terminal, wherein the feedback message is a feedback message of a message sent by the first terminal aiming at a second terminal;
matching the identification code with a plurality of stored first identification codes to obtain a target first identification code matched with the identification code, wherein the first identification code is used for identifying a first terminal;
determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal;
and sending the feedback message to a second terminal corresponding to the target second identification code.
2. The communication method according to claim 1, wherein receiving the feedback message returned by the first terminal comprises:
responding to a trigger instruction of a link in a message sent by a second terminal by a first terminal, and returning a static page corresponding to the link to the first terminal, wherein the static page at least comprises an identification message of the second terminal and information to be fed back of the first terminal;
and receiving the feedback message generated after the first terminal edits the static page.
3. The communication method according to claim 2, wherein before receiving the feedback message returned by the first terminal, the method further comprises:
receiving a message sent by the second terminal to the first terminal, and acquiring an identification code of the first terminal;
generating second identification codes corresponding to the second terminals and the first identification codes corresponding to the first terminals, and establishing an association relationship between each first identification code and the corresponding second identification code;
and storing the first identification code, the second identification code and the association relation.
4. The communication method according to claim 3, wherein before receiving the message sent by the second terminal to the first terminal, the method further comprises:
acquiring request information of the second terminal for a static page template;
analyzing the request, and determining a target template requested by the request information;
and acquiring the target template from the stored static page templates, and returning the target template to the second terminal.
5. The communication method according to claim 2, wherein after receiving the message sent by the second terminal to the first terminal, the method further comprises:
determining a target third terminal from the candidate third terminals;
and sending the message sent by the second terminal to a gateway corresponding to the target third terminal, and sending the message to the first terminal through the gateway.
6. The communication method according to claim 1, wherein before matching the identification code with the stored plurality of first identification codes, resulting in a target first identification code matching the identification code, the method further comprises:
analyzing a verification code from the feedback message, and judging whether the verification code is matched with the identification code;
and under the condition that the verification code is matched with the identification code of the first terminal, matching the identification code with a plurality of stored first identification codes to obtain a target first identification code matched with the identification code.
7. The communication method according to claim 1, wherein sending the feedback message to the second terminal corresponding to the target second identification code comprises:
determining an application program interface corresponding to the target second identification code;
and calling the application program interface, and sending the feedback message to the second terminal through the application program interface.
8. A communication system, comprising:
the first terminal is used for receiving the message sent by the second terminal and returning the feedback message to the server;
the at least one second terminal is used for sending a message to the first terminal and acquiring the feedback message returned by the first terminal from the server;
the server is used for generating a second identification code of the second terminal and a first identification code corresponding to the first terminal under the condition of receiving a message sent by the second terminal to the first terminal, establishing an association relation between each first identification code and the corresponding second identification code, matching the identification code of the first terminal with a plurality of stored first identification codes when receiving the feedback message returned by the first terminal, obtaining a target first identification code matched with the identification codes, determining a second identification code associated with the target first identification code, obtaining a target second identification code, and sending the feedback message to the second terminal corresponding to the target second identification code.
9. A communications apparatus, comprising:
a first receiving unit, configured to receive a feedback message returned by a first terminal, and acquire an identification code of the first terminal, where the feedback message is a feedback message of a message sent by the first terminal for a second terminal;
the matching unit is used for matching the identification codes with a plurality of stored first identification codes to obtain target first identification codes matched with the identification codes, wherein the first identification codes are used for identifying first terminals;
the first determining unit is used for determining a second identification code associated with the target first identification code to obtain a target second identification code, wherein the second identification code is used for identifying a second terminal;
and the first sending unit is used for sending the feedback message to a second terminal corresponding to the target second identification code.
10. A storage medium, characterized in that the storage medium includes a stored program, wherein a device in which the storage medium is located is controlled to execute the communication method according to any one of claims 1 to 7 when the program is executed.
11. A processor, characterized in that the processor is configured to run a program, wherein the program is configured to execute the communication method according to any one of claims 1 to 7 when running.
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