CN113988729A - Government affair supervising system based on information creating environment and big data - Google Patents

Government affair supervising system based on information creating environment and big data Download PDF

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CN113988729A
CN113988729A CN202111635816.8A CN202111635816A CN113988729A CN 113988729 A CN113988729 A CN 113988729A CN 202111635816 A CN202111635816 A CN 202111635816A CN 113988729 A CN113988729 A CN 113988729A
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government affair
request
requests
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supervision
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彭子非
林立磐
潘仲毅
刘智国
李伟
陈朝晖
严伟雄
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Guangdong Information & Engineering Co ltd
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Abstract

The invention discloses a government affair supervising system based on a credit creation environment and big data, which relates to the technical field of government affair management and comprises a problem uploading module, a control center, a task processing module and a task supervising module; the problem uploading module is used for the government affair department to collect and edit the city construction problems to form a government affair request; after the control center audits and filters the government affair requests, the corresponding government affair requests are stored in a database; the task processing module is used for carrying out priority analysis on government affair requests stored in the database and then sequentially distributing sponsors for processing, executing and confirming; in the process that the sponsors execute the government affair requests, the task supervising module is used for monitoring the uploading condition of the government affair requests, analyzing the supervising degree of the government affair requests, judging whether the corresponding government affair requests need to be supervised according to the supervising degree, reminding and supervising the sponsors to improve the problem solving efficiency and speed, and improving the working efficiency.

Description

Government affair supervising system based on information creating environment and big data
Technical Field
The invention relates to the technical field of government affair management, in particular to a government affair supervising system based on a credit creation environment and big data.
Background
In the current city construction process, the declaration and solution processes of government affair requests are long, the information transmission process is not visual, in the declaration process, different government affair requests are difficult to be prioritized for processing, and the smart city construction process is accelerated; meanwhile, the work reminding and supervision of the existing government affair personnel are too original and not intelligent enough, the staff neglects a little to cause work omission and further influence the whole business progress, and the related business cannot be supervised reasonably according to the work completion condition of the staff or the attention degree of the government affair department, so that the work efficiency is improved, and for this reason, a government affair supervision system based on the information creation environment and the big data is provided.
Disclosure of Invention
The present invention is directed to solving at least one of the problems of the prior art. Therefore, the invention provides a government affair supervising system based on the trust and creation environment and big data.
In order to achieve the above object, an embodiment according to the first aspect of the present invention provides a government affair supervising system based on a trust and creation environment and big data, including a problem uploading module, a task processing module, a task supervising module, a supervising analysis module and a storage module;
the problem uploading module is used for a government department to collect and edit city construction problems to form a government affair request and upload the government affair request to the control center, and the control center stores the corresponding government affair request into the database after auditing and filtering the government affair request;
the task processing module is used for distributing, executing and confirming government affair requests stored in the database; the task processing module comprises a task allocation unit, a task execution unit and a task confirmation unit, wherein the task allocation unit is used for analyzing the priority of government affair requests stored in the database and sequentially allocating sponsors to process according to the priority value YX, and the task allocation unit specifically comprises the following steps:
selecting a worker with the smallest supervision coefficient DF as a sponsor for the first government affair request; selecting workers with supervision coefficients DF as sponsors according to the second government affair request in the sequence, and repeating the steps;
in the process that the sponsor executes the government affair request, the task supervising module is used for monitoring the uploading condition of the government affair request, analyzing the supervising degree of the government affair request and judging whether the corresponding government affair request needs to be supervised or not according to the supervising degree; the supervision analysis module is used for collecting supervision data of workers to analyze supervision coefficients and storing the supervision coefficients DF of the workers to the storage module.
Further, the method for auditing and filtering the government affair request by the control center comprises the following steps:
acquiring the government affair requests uploaded by the problem uploading module, marking all the government affair requests of which the occurrence places in the database are within the radius r1 by taking the occurrence places of the uploaded government affair requests as a center, and then extracting keywords; if the overlap ratio of the keywords of the currently uploaded government affair requests and the marked government affair requests reaches the preset overlap ratio lambda%, the two government affair requests are considered as the same request, the currently uploaded government affair requests are directly filtered, and meanwhile, the request frequency corresponding to the government affair requests in the database is increased by one; otherwise, storing the currently uploaded government affair request to the database.
Further, the specific analysis steps of the task allocation unit are as follows:
acquiring the occurrence place of the problem in the government affair request to determine a corresponding swept area; collecting the humanistic economic data of the affected area, wherein the humanistic economic data comprises population number, average population GDP (general data per capita) and employment rate; evaluating a human influence coefficient Wc of the swept area according to the human economic data;
marking the request frequency of the government affair request as P1; calculating an importance value ZY corresponding to the government affair request by using a formula ZY = WC × a4+ P1 × a5, wherein a4 and a5 are coefficient factors;
acquiring uploading time of the government affair request, calculating the time difference between the uploading time and the current time of the system to obtain uploading time length, and marking the uploading time length as CT; calculating a priority value YX corresponding to the government affair request by using a formula YX = ZY × b1+ CT × b2, wherein b1 and b2 are coefficient factors;
and the government affair requests are arranged in a descending order according to the priority value YX, and the task work orders corresponding to the government affair requests are sequentially dispatched to corresponding staff for processing according to the order of the government affair requests.
Further, still include: determining a waiting threshold corresponding to the government affair request according to the importance value ZY, specifically:
the database stores a comparison table of the importance value range and the waiting threshold, and determines the corresponding importance value range according to the importance value ZY so as to determine the corresponding waiting threshold DT;
and comparing the uploading time CT with a waiting threshold DT, if the CT is more than or equal to the DT, automatically sending a reminder to a superior leader, and reminding and supervising the staff to process the government affair request in time by the superior leader.
Furthermore, the sponsor receives and executes the government affair request through the task execution unit, and after the government affair request is executed, the sponsor confirms in the task confirmation unit; the task confirmation unit is used for transferring the confirmed government affair requests to a government affair center for registration and file transfer, and deleting the confirmed government affair requests from the database.
Further, the specific analysis steps of the task supervising module are as follows:
uploading and monitoring the government affair request during the process that the sponsor executes the government affair request; if the same government affair request is monitored to be uploaded, recording uploading information; counting the uploading times of the same government affair request to be C1, and calculating the time difference of the adjacent uploading moments to obtain an uploading interval GTi;
counting the times that the GTi is less than or equal to the interval threshold value to be C2, and summing the difference values of the corresponding GTi and the interval threshold value to obtain a total interval value CZ when the GTi is less than or equal to the interval threshold value; calculating a difference coefficient CX by using a formula CX = C2 × d1+ CZ × d2, wherein d1 and d2 are coefficient factors;
using the formula GZ = (C1 × d3+ CX × d4)1/2Calculating to obtain the supervision degree GZ of the government affair request, wherein d3 and d4 are coefficient factors; and if the GZ is larger than or equal to the supervision threshold value, automatically sending supervision information to the host personnel so as to remind and supervise the host personnel to improve the problem solving efficiency and speed.
Further, the task supervising module is also used for monitoring the workflow of the host, and automatically sending supervising information to the host when the workflow exceeds the normal handling time.
Further, the specific analysis steps of the supervision analysis module are as follows:
acquiring supervision data of workers; marking the supervision times of the workers as D1, and counting the supervision times of the workers as Zb 1; intercepting a time period between the latest supervision time and the current time of the system as a buffer interval, and counting the number of times of executing government affair requests by staff in the buffer interval as D2; and calculating the supervision coefficient DF of the staff by using a formula DF = (D1 multiplied by D5+ Zb1 multiplied by D6)/(D2 multiplied by D7+ u), wherein D5, D6 and D7 are all coefficient factors, and u is a compensation factor.
Compared with the prior art, the invention has the beneficial effects that:
1. in the invention, after the control center audits and filters the government affair requests, the recorded government affair requests are removed, and the unrecorded government affair requests are stored in the database, so that the repeated declaration of the same request is avoided, and the complexity of the system for processing the information is reduced; the task processing module is used for distributing, executing and confirming government affair requests stored in the database, wherein the task distributing unit is used for carrying out priority analysis on the government affair requests stored in the database and sequentially distributing and processing sponsors according to the priority value YX;
2. in the process that the sponsors execute the government affair request, the task supervising module is used for monitoring the workflow of the sponsors, and automatically sending supervising information to the sponsors when the workflow exceeds the normal handling time; meanwhile, the uploading condition of the government affair request is monitored, the supervision degree of the government affair request is analyzed, and whether the corresponding government affair request needs to be supervised or not is judged according to the supervision degree, so that the sponsor is reminded and supervised to improve the problem solving efficiency and speed; the supervision analysis module is used for collecting supervision data of workers, analyzing supervision coefficients of the workers, and reasonably selecting corresponding workers as sponsors of government affair requests according to the supervision coefficients, so that the work efficiency is improved.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
FIG. 1 is a block diagram of the system of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, the government affair supervising system based on the trust and creation environment and big data comprises a problem uploading module, a control center, a database, a task processing module, a task supervising module, a supervising analysis module and a storage module;
the problem uploading module is used for the government affair department to gather, edit city construction problem in order to form the government affair request to upload the government affair request to the control center, after the control center audits the government affair request and filters, store the corresponding government affair request to the database, and the concrete step is:
acquiring a government affair request uploaded by a problem uploading module, wherein the government affair request comprises time, place, picture, video and brief description of problem occurrence;
marking all government affair requests of the occurrence place in the radius r1 in the database by taking the occurrence place of the uploaded government affair requests as a center, and then extracting keywords of the currently uploaded government affair requests and the marked government affair requests;
when the keyword contact ratio of two government affair requests reaches a preset contact ratio lambda%, the two government affair requests are considered as the same request, namely the currently uploaded government affair requests have records and are directly filtered, and meanwhile, the request frequency corresponding to the government affair requests in the database is increased by one; otherwise, storing the currently uploaded government affair request to a database; where λ is a preset value, for example: taking a value of 95;
the task processing module is connected with the database and used for distributing, executing and confirming government affair requests stored in the database; the task processing module comprises a task allocation unit, a task execution unit and a task confirmation unit, and the specific working steps are as follows:
the task allocation unit is used for analyzing the priority of government affair requests stored in the database and sequentially allocating workers for processing, and the specific analysis steps are as follows:
acquiring the occurrence place of the problem in the government affair request to determine a corresponding swept area;
collecting the humanistic economic data of the affected area, wherein the humanistic economic data comprises population number, average population GDP (general data per capita) and employment rate; the population number, average GDP and employment rate of the affected area are labeled as R1, G1 and Y1 in sequence; calculating a humanistic influence coefficient Wc of the swept area by using a formula Wc = R1 × a1+ G1 × a2+ Y1 × a3, wherein a1, a2 and a3 are coefficient factors;
marking the request frequency of the government affair request as P1; calculating an importance value ZY corresponding to the government affair request by using a formula ZY = WC × a4+ P1 × a5, wherein a4 and a5 are coefficient factors;
determining a waiting threshold corresponding to the government affair request according to the importance value ZY, specifically:
the database stores a comparison table of the importance value range and the waiting threshold, and determines the corresponding importance value range according to the importance value ZY so as to determine the corresponding waiting threshold DT;
acquiring uploading time of the government affair request, calculating the time difference between the uploading time and the current time of the system to obtain uploading time length, and marking the uploading time length as CT; comparing the uploading time CT with a waiting threshold DT, if the CT is more than or equal to the DT, automatically sending a reminder to a superior leader, and reminding and supervising staff to process the government affair request in time by the superior leader; the reminding mode comprises a text reminding mode, a telephone reminding mode or a video reminding mode;
carrying out normalization processing on the human influence coefficient, the uploading duration and the request frequency and taking the numerical values of the human influence coefficient, the uploading duration and the request frequency; calculating a priority value YX corresponding to the government affair request by using a formula YX = ZY × b1+ CT × b2, wherein b1 and b2 are coefficient factors;
the government affair requests are arranged in a descending order according to the priority value YX, and task work orders corresponding to the government affair requests are sequentially dispatched to relevant workers to be processed according to the sequence of the government affair requests; the method specifically comprises the following steps:
selecting a worker with the smallest supervision coefficient DF as a sponsor for the first government affair request; selecting workers with supervision coefficients DF as sponsors according to the second government affair request in the sequence, and repeating the steps; in the process of processing government affair requests, the method can process different government affair requests by differentiating the priorities, so that the construction process of the smart city is accelerated;
the method comprises the following steps that a sponsor receives and executes a government affair request through a task execution unit, and simultaneously, the current state of the government affair request is correspondingly modified, wherein the current state of the government affair request comprises non-distribution and processing states;
after the sponsor executes the government affair request in the task execution unit, the government affair request is confirmed in the task confirmation unit, and the task confirmation unit is used for transferring the confirmed government affair request to a government affair center for registration and file transfer, and deleting the confirmed government affair request from the database; therefore, in the present embodiment, only unallocated or pending government affair requests are stored in the database;
the task supervising module is connected with the task processing module, and is used for monitoring the workflow of the sponsor in the process of executing the government affair request by the sponsor, and automatically sending supervising information to the sponsor when the workflow exceeds the normal handling time so as to remind and supervise the sponsor to complete corresponding work in time;
in this embodiment, in the process of executing the government affair request by the sponsor, if there is still a problem uploaded to the same city construction by the government affair department, it indicates that the problem is not effectively alleviated or the government affair department pays much attention to the problem, and at this time, the problem needs to be supervised to improve the problem solving efficiency and speed;
wherein, the task supervise module is still used for monitoring the condition of uploading of this government affair request, carries out the analysis of degree of supervising to the government affair request to judge whether to supervise corresponding government affair request according to degree of supervising, concrete analysis step is:
uploading and monitoring the government affair request during the process that the sponsor executes the government affair request; if the same government affair request is monitored to be uploaded, recording uploading information; the uploading information comprises uploading times and corresponding uploading time;
counting the uploading times of the same government affair request to be C1, calculating the time difference of the adjacent uploading moments to obtain an uploading interval GTi, and comparing the uploading interval GTi with an interval threshold;
counting the times that the GTi is less than or equal to the interval threshold value to be C2, and summing the difference values of the corresponding GTi and the interval threshold value to obtain a total interval value CZ when the GTi is less than or equal to the interval threshold value; calculating a difference coefficient CX by using a formula CX = C2 × d1+ CZ × d2, wherein d1 and d2 are coefficient factors;
carrying out normalization processing on the uploading times and the difference coefficient and taking the numerical values of the uploading times and the difference coefficient; using the formula GZ = (C1 × d3+ CX × d4)1/2Calculating to obtain a supervision degree GZ of the government affair request, wherein d3 and d4 are coefficient factors, comparing the supervision degree GZ with a supervision threshold value, and if GZ is more than or equal to the supervision threshold value, automatically sending supervision information to the sponsor to remind and supervise the sponsor to improve the problem solving efficiency and speed;
the supervision analysis module is used for collecting supervision data of workers and analyzing supervision coefficients of the workers, and the specific analysis steps are as follows:
acquiring supervision data of workers, wherein the supervision data comprises the times of receiving supervision information by the workers and corresponding supervision moments;
marking the supervision times of the workers as D1, and counting the supervision times of the workers as Zb1, wherein the supervision times ratio is expressed as the ratio of the times of receiving supervision information by the workers to the total times of executing government affair requests; intercepting a time period between the latest supervision time and the current time of the system as a buffer interval, and counting the number of times of executing government affair requests by staff in the buffer interval as D2;
calculating a supervision coefficient DF of the staff by using a formula DF = (D1 multiplied by D5+ Zb1 multiplied by D6)/(D2 multiplied by D7+ u), wherein D5, D6 and D7 are coefficient factors, and u is a compensation factor; and the supervision analysis module is used for storing the supervision coefficient DF of the working personnel to the storage module.
The above formulas are all calculated by removing dimensions and taking numerical values thereof, the formula is a formula which is obtained by acquiring a large amount of data and performing software simulation to obtain the closest real situation, and the preset parameters and the preset threshold value in the formula are set by the technical personnel in the field according to the actual situation or obtained by simulating a large amount of data.
The working principle of the invention is as follows:
when the government affair supervising system based on the credit creation environment and the big data works, the problem uploading module is used for a government affair department to acquire and edit city construction problems to form a government affair request, and uploads the government affair request to the control center, after the control center audits and filters the government affair request, the recorded government affair request is removed, and the unrecorded government affair request is stored in the database; the task processing module is used for distributing, executing and confirming government affair requests stored in the database, wherein the task distributing unit is used for carrying out priority analysis on the government affair requests stored in the database, sequentially distributing working personnel for processing, determining a corresponding waiting threshold value according to the importance value ZY of the government affair requests, automatically sending a reminder to a superior leader when the uploading duration reaches the waiting threshold value, and reminding and supervising the working personnel to timely process the government affair requests by the superior leader, so that the construction process of the smart city is accelerated;
in the process that the sponsors execute the government affair request, the task supervising module is used for monitoring the workflow of the sponsors, and automatically sending supervising information to the sponsors when the workflow exceeds the normal handling time; meanwhile, the uploading condition of the government affair request is monitored, the supervision degree of the government affair request is analyzed, and whether the corresponding government affair request needs to be supervised or not is judged according to the supervision degree; the supervision analysis module is used for collecting supervision data of workers, analyzing supervision coefficients of the workers, and reasonably selecting corresponding workers as sponsors of government affair requests according to the supervision coefficients, so that the work efficiency is improved.
In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
The preferred embodiments of the invention disclosed above are intended to be illustrative only. The preferred embodiments are not intended to be exhaustive or to limit the invention to the precise forms disclosed. Obviously, many modifications and variations are possible in light of the above teaching. The embodiments were chosen and described in order to best explain the principles of the invention and the practical application, to thereby enable others skilled in the art to best utilize the invention. The invention is limited only by the claims and their full scope and equivalents.

Claims (8)

1. The government affair supervising system based on the credit creation environment and the big data is characterized by comprising a problem uploading module, a task processing module, a task supervising module, a supervising analysis module and a storage module;
the problem uploading module is used for a government department to collect and edit city construction problems to form a government affair request and upload the government affair request to the control center, and the control center stores the corresponding government affair request into the database after auditing and filtering the government affair request;
the task processing module is used for distributing, executing and confirming government affair requests stored in the database; the task processing module comprises a task allocation unit, a task execution unit and a task confirmation unit, wherein the task allocation unit is used for analyzing the priority of government affair requests stored in the database and sequentially allocating sponsors to process according to the priority value YX, and the task allocation unit specifically comprises the following steps:
selecting a worker with the smallest supervision coefficient DF as a sponsor for the first government affair request; selecting workers with supervision coefficients DF as sponsors according to the second government affair request in the sequence, and repeating the steps;
in the process that the sponsor executes the government affair request, the task supervising module is used for monitoring the uploading condition of the government affair request, analyzing the supervising degree of the government affair request and judging whether the corresponding government affair request needs to be supervised or not according to the supervising degree; the supervision analysis module is used for collecting supervision data of workers to analyze supervision coefficients and storing the supervision coefficients DF of the workers to the storage module.
2. The credit creation environment and big data based government affair supervising system according to claim 1, wherein the method for auditing and filtering the government affair request by the control center comprises the following steps:
acquiring the government affair requests uploaded by the problem uploading module, marking all the government affair requests of which the occurrence places in the database are within the radius r1 by taking the occurrence places of the uploaded government affair requests as a center, and then extracting keywords; if the overlap ratio of the keywords of the currently uploaded government affair requests and the marked government affair requests reaches the preset overlap ratio lambda%, the two government affair requests are considered as the same request, the currently uploaded government affair requests are directly filtered, and meanwhile, the request frequency corresponding to the government affair requests in the database is increased by one; otherwise, storing the currently uploaded government affair request to the database.
3. The credit creation environment and big data based government affair supervising system according to claim 1, wherein the specific analysis steps of the task allocation unit are as follows:
acquiring the occurrence place of the problem in the government affair request to determine a corresponding swept area; collecting the humanistic economic data of the affected area, wherein the humanistic economic data comprises population number, average population GDP (general data per capita) and employment rate; evaluating a human influence coefficient Wc of the swept area according to the human economic data;
marking the request frequency of the government affair request as P1; calculating an importance value ZY corresponding to the government affair request by using a formula ZY = WC × a4+ P1 × a5, wherein a4 and a5 are coefficient factors;
acquiring uploading time of the government affair request, calculating the time difference between the uploading time and the current time of the system to obtain uploading time length, and marking the uploading time length as CT; calculating a priority value YX corresponding to the government affair request by using a formula YX = ZY × b1+ CT × b2, wherein b1 and b2 are coefficient factors;
and the government affair requests are arranged in a descending order according to the priority value YX, and the task work orders corresponding to the government affair requests are sequentially dispatched to corresponding staff for processing according to the order of the government affair requests.
4. The credit authoring environment and big data based government affair supervising system according to claim 3, further comprising: determining a waiting threshold corresponding to the government affair request according to the importance value ZY, specifically:
the database stores a comparison table of the importance value range and the waiting threshold, and determines the corresponding importance value range according to the importance value ZY so as to determine the corresponding waiting threshold DT;
and comparing the uploading time CT with a waiting threshold DT, if the CT is more than or equal to the DT, automatically sending a reminder to a superior leader, and reminding and supervising the staff to process the government affair request in time by the superior leader.
5. The credit creation environment and big data based government affair supervising system according to claim 1, wherein the sponsor receives and executes a government affair request through a task executing unit, and after the government affair request is executed, the sponsor confirms in a task confirming unit; the task confirmation unit is used for transferring the confirmed government affair requests to a government affair center for registration and file transfer, and deleting the confirmed government affair requests from the database.
6. The credit creation environment and big data based government affair supervision system according to claim 1, wherein the specific analysis steps of the task supervision module are as follows:
uploading and monitoring the government affair request during the process that the sponsor executes the government affair request; if the same government affair request is monitored to be uploaded, recording uploading information; counting the uploading times of the same government affair request to be C1, and calculating the time difference of the adjacent uploading moments to obtain an uploading interval GTi;
counting the times that the GTi is less than or equal to the interval threshold value to be C2, and summing the difference values of the corresponding GTi and the interval threshold value to obtain a total interval value CZ when the GTi is less than or equal to the interval threshold value; calculating a difference coefficient CX by using a formula CX = C2 × d1+ CZ × d2, wherein d1 and d2 are coefficient factors;
using the formula GZ = (C1 × d3+ CX × d4)1/2Calculating to obtain the supervision degree GZ of the government affair request, wherein d3 and d4 are coefficient factors; and if the GZ is larger than or equal to the supervision threshold value, automatically sending supervision information to the host personnel so as to remind and supervise the host personnel to improve the problem solving efficiency and speed.
7. The credit authoring environment and big data based government affair supervising system of claim 1, wherein the task supervising module is further configured to monitor a workflow of the sponsor, and automatically send supervising information to the sponsor when the workflow exceeds a normal handling time.
8. The credit authoring environment and big data-based government affair supervising system according to claim 1, wherein the specific analysis steps of the supervising analysis module are as follows:
acquiring supervision data of workers; marking the supervision times of the workers as D1, and counting the supervision times of the workers as Zb 1; intercepting a time period between the latest supervision time and the current time of the system as a buffer interval, and counting the number of times of executing government affair requests by staff in the buffer interval as D2;
and calculating the supervision coefficient DF of the staff by using a formula DF = (D1 multiplied by D5+ Zb1 multiplied by D6)/(D2 multiplied by D7+ u), wherein D5, D6 and D7 are all coefficient factors, and u is a compensation factor.
CN202111635816.8A 2021-12-30 2021-12-30 Government affair supervising system based on information creating environment and big data Pending CN113988729A (en)

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