CN113839991A - Method and device for confirming equipment information, storage medium and electronic device - Google Patents

Method and device for confirming equipment information, storage medium and electronic device Download PDF

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Publication number
CN113839991A
CN113839991A CN202111006233.9A CN202111006233A CN113839991A CN 113839991 A CN113839991 A CN 113839991A CN 202111006233 A CN202111006233 A CN 202111006233A CN 113839991 A CN113839991 A CN 113839991A
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information
target
equipment
binding
equipment information
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张�浩
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Qingdao Haier Technology Co Ltd
Haier Smart Home Co Ltd
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Qingdao Haier Technology Co Ltd
Haier Smart Home Co Ltd
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Priority to CN202111006233.9A priority Critical patent/CN113839991A/en
Publication of CN113839991A publication Critical patent/CN113839991A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24Querying
    • G06F16/245Query processing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/28Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803Home automation networks
    • H04L12/2816Controlling appliance services of a home automation network by calling their functionalities
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00Network architectures or network communication protocols for network security
    • H04L63/10Network architectures or network communication protocols for network security for controlling access to devices or network resources
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/14Session management
    • H04L67/146Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Computing Systems (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Databases & Information Systems (AREA)
  • Data Mining & Analysis (AREA)
  • Health & Medical Sciences (AREA)
  • Computational Linguistics (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Computer Hardware Design (AREA)
  • Computer Security & Cryptography (AREA)
  • Automation & Control Theory (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

The invention discloses a method and a device for confirming equipment information, a storage medium and an electronic device, wherein the method comprises the following steps: determining a user identification which is input on a target client and used for uniquely identifying a target object; searching equipment information corresponding to user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound with the identity information correspondingly, and the user identification carries the identity information of the target objects; the method comprises the steps of displaying the device information and the binding state of the device information on a target client, executing a reminding event on the target device information of which the binding state is not bound so as to remind a target object to bind a device corresponding to the target device information, and solving the problems that the device information corresponding to the device cannot be effectively acquired to support re-binding of the device and the like in the related art.

Description

Method and device for confirming equipment information, storage medium and electronic device
Technical Field
The present invention relates to the field of communications, and in particular, to a method and an apparatus for confirming device information, a storage medium, and an electronic apparatus.
Background
Along with the transformation of the household appliance market, the existing internet of things household appliance market presents a lot of blossoming scenes, the internet of things household appliances enter thousands of households, the degree of contact of the household appliances analyzed from the user perspective is necessary for each internet of things developer, and for the internet of things equipment, certain trouble can be caused to users due to the special application of the internet of things equipment to a certain extent, so that the user is troubled in the aspects of repeatedly binding the household appliances and the like due to the reason of long time and the like. Since the user does not know the model of the device bought before and the problem that the specific information (the device is installed in the ceiling, the time is too long, all paper description documents are lost, etc.) needs to be bound again for a long time, the user cannot effectively obtain the device information of the corresponding device, and the device cannot be bound again.
Aiming at the problems that the device information corresponding to the device cannot be effectively acquired to support the rebinding of the device and the like in the related technology, an effective solution is not provided.
Disclosure of Invention
The embodiment of the invention provides a method and a device for confirming equipment information, a storage medium and an electronic device, which are used for at least solving the problems that the equipment information corresponding to equipment cannot be effectively acquired for supporting the equipment rebinding and the like in the related technology.
According to an aspect of an embodiment of the present invention, there is provided a method for confirming device information, including: determining a user identification which is input on a target client and used for uniquely identifying a target object; searching equipment information corresponding to user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound with the identity information correspondingly, and the user identification carries the identity information of the target objects; and displaying the equipment information and the binding state of the equipment information on the target client, and executing a reminding event on the target equipment information of which the binding state is not bound so as to remind the target object to bind the equipment corresponding to the target equipment information.
In an exemplary embodiment, displaying, on a target client, device information and a binding state of the device information, and executing a reminding event on target device information whose binding state is unbound to remind a target object to bind a device corresponding to the target device information, includes: acquiring binding information corresponding to the equipment information, wherein the binding information is used for indicating records of binding and unbinding the equipment information; determining the binding state of the equipment information according to the binding information; and under the condition that the binding state indicates that the equipment information is not bound currently, determining the equipment information as target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information.
In one exemplary embodiment, determining the binding state of the device information according to the binding information includes: when the binding state of the latest record corresponding to the equipment information in the binding information is bound, performing label prompt on the target client, wherein the label prompt is used for adding a bound identifier behind the equipment corresponding to the current equipment information; and adding the equipment corresponding to the equipment information to a to-be-bound queue under the condition that the binding state of the latest record corresponding to the equipment information in the binding information is unbound, wherein the to-be-bound queue is used for indicating a list corresponding to the unbound equipment information in the equipment information corresponding to the user identifier.
In an exemplary embodiment, before looking up the device information corresponding to the user identifier in the plurality of target databases, the method further includes: determining equipment information when the equipment is bound for the first time after installation, wherein the equipment information comprises at least one of the following: the model name of the equipment, the finished product code of the equipment and the type identification of the equipment; storing the device information in correspondence with the user identification in a plurality of target databases, wherein the target databases comprise at least one of: the target client corresponds to a database of the server, the internet of things cloud database corresponding to the device after the device is connected to the network, and the device corresponds to the after-sale server database.
In an exemplary embodiment, after displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information whose binding state is not bound, so as to remind the target object to bind the device corresponding to the target device information, the method further includes: receiving an operation instruction sent by the target object according to the reminding event; and under the condition that the operation instruction indicates to perform binding, binding the equipment corresponding to the equipment information with the target object, and synchronizing the binding result into the target database.
In an exemplary embodiment, before receiving an operation instruction issued by a target object according to a reminding event, the method further includes: acquiring the telephone information of the target object under the condition that the target object cannot send out a corresponding operation instruction according to the reminding event; and under the condition that the content of the telephone information indicates to be bound, determining to perform binding assistance, wherein the binding assistance is to automatically bind the equipment corresponding to the equipment information with the target object.
According to another aspect of the embodiments of the present invention, there is also provided an apparatus for confirming device information, including: the determining module is used for determining a user identifier which is input on the target client and is used for uniquely identifying the target object; the searching module is used for searching equipment information corresponding to the user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment which is bound correspondingly to the identity information, and the user identification carries the identity information of the target objects; and the execution module is used for displaying the equipment information and the binding state of the equipment information on the target client, and executing a reminding event on the target equipment information of which the binding state is not bound so as to remind the target object to bind the equipment corresponding to the target equipment information.
In an exemplary embodiment, the executing module further includes: the device comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring binding information corresponding to the device information, and the binding information is used for indicating the record of binding and unbinding the device information; a determining unit for determining a binding state of the device information according to the binding information; and under the condition that the binding state indicates that the equipment information is not bound currently, determining the equipment information as target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information.
In an exemplary embodiment, the determining unit is further configured to perform, when the binding state of the latest record corresponding to the device information in the binding information is bound, a tag prompt on the target client, where the tag prompt is used to add a bound identifier after a device corresponding to the current device information; and adding the equipment corresponding to the equipment information to a to-be-bound queue under the condition that the binding state of the latest record corresponding to the equipment information in the binding information is unbound, wherein the to-be-bound queue is used for indicating a list corresponding to the unbound equipment information in the equipment information corresponding to the user identifier.
In an exemplary embodiment, the apparatus further includes a storage module, configured to determine device information when the device is first bound after installation, where the device information includes at least one of: the model name of the equipment, the finished product code of the equipment and the type identification of the equipment; storing the device information in correspondence with the user identification in a plurality of target databases, wherein the target databases comprise at least one of: the target client corresponds to a database of the server, the internet of things cloud database corresponding to the device after the device is connected to the network, and the device corresponds to the after-sale server database.
In an exemplary embodiment, the apparatus further includes: the binding module is used for receiving an operation instruction sent by the target object according to the reminding event; and under the condition that the operation instruction indicates to perform binding, binding the equipment corresponding to the equipment information with the target object, and synchronizing the binding result into the target database.
In an exemplary embodiment, the binding module further includes: the assisting unit is used for acquiring the telephone information of the target object under the condition that the target object cannot send out a corresponding operation instruction according to the reminding event; and under the condition that the content of the telephone information indicates to be bound, determining to perform binding assistance, wherein the binding assistance is to automatically bind the equipment corresponding to the equipment information with the target object.
According to another aspect of the embodiments of the present invention, there is also provided a computer-readable storage medium, in which a computer program is stored, wherein the computer program is configured to execute the method for confirming device information when running.
According to another aspect of the embodiments of the present invention, there is also provided an electronic apparatus, including a memory, a processor, and a computer program stored in the memory and executable on the processor, wherein the processor executes the method for confirming the device information through the computer program.
In the embodiment of the invention, the user identification which is input on the target client and used for uniquely identifying the target object is determined; searching equipment information corresponding to user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound with the identity information correspondingly, and the user identification carries the identity information of the target objects; the method comprises the steps of displaying the binding state of equipment information and equipment information on a target client, executing a reminding event on the target equipment information of which the binding state is unbound so as to remind a target object to bind equipment corresponding to the target equipment information, namely finding out corresponding equipment information in a target database through a user identifier of the target object, and determining the unbound equipment information to execute the reminding event by combining the binding state of equipment year information.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the invention and together with the description serve to explain the invention without limiting the invention. In the drawings:
fig. 1 is a block diagram of a hardware structure of a mobile terminal of a method for confirming device information according to an embodiment of the present invention;
fig. 2 is a flowchart of a method of confirming device information according to an embodiment of the present invention;
fig. 3 is a diagram illustrating a binding process corresponding to device information according to an alternative embodiment of the present invention;
fig. 4 is a block diagram (one) of the structure of the device information confirmation apparatus according to the embodiment of the present invention;
fig. 5 is a block diagram of a configuration of an apparatus for confirming device information according to an embodiment of the present invention (ii).
Detailed Description
Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings in conjunction with the embodiments.
It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
The method provided by the embodiment of the application can be executed in a computer terminal, a device terminal or a similar operation device. Taking an example of the present invention running on a mobile terminal, fig. 1 is a block diagram of a hardware structure of the mobile terminal of a method for confirming device information according to an embodiment of the present invention. As shown in fig. 1, the mobile terminal may include one or more (only one shown in fig. 1) processors 102 (the processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA) and a memory 104 for storing data, which in an exemplary embodiment may also include a transmission device 106 for communication functions and an input-output device 108. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration, and does not limit the structure of the mobile terminal. For example, the mobile terminal may also include more or fewer components than shown in FIG. 1, or have a different configuration with equivalent functionality to that shown in FIG. 1 or with more functionality than that shown in FIG. 1.
The memory 104 may be used to store a computer program, for example, a software program of application software and a module, such as a computer program corresponding to the method for confirming the device information in the embodiment of the present invention, and the processor 102 executes various functional applications and data processing by running the computer program stored in the memory 104, so as to implement the method described above. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, which may be connected to the mobile terminal over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used for receiving or transmitting data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the mobile terminal. In one example, the transmission device 106 includes a Network adapter (NIC), which can be connected to other Network devices through a base station so as to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module, which is used for communicating with the internet in a wireless manner.
In this embodiment, a method for confirming device information is provided, and fig. 2 is a flowchart of the method for confirming device information according to the embodiment of the present invention, where the flowchart includes the following steps:
step S202, determining a user identification which is input on a target client and used for uniquely identifying a target object;
step S204, equipment information corresponding to the user identification is searched in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment which is bound correspondingly to the identity information, and the user identification carries the identity information of the target objects;
step S206, displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information whose binding state is unbound, so as to remind the target object to bind the device corresponding to the target device information.
Through the steps S202 to S206, the user identifier for uniquely identifying the target object, which is input on the target client, is determined; searching equipment information corresponding to user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound with the identity information correspondingly, and the user identification carries the identity information of the target objects; the method comprises the steps of displaying the binding state of equipment information and equipment information on a target client, executing a reminding event on the target equipment information of which the binding state is unbound so as to remind a target object to bind equipment corresponding to the target equipment information, namely finding out corresponding equipment information in a target database through a user identifier of the target object, and determining the unbound equipment information to execute the reminding event by combining the binding state of equipment year information.
It should be noted that the reminding event is used for highlighting unbound device information when displayed to the target object, and reminding of the unbound device information can be achieved in various ways such as highlighting, pop-up window reminding of the target client, voice reminding and the like, so that the target object can quickly determine which unbound device information exists under the name, and can also determine the reminding level and the reminding frequency according to the importance degree of the device corresponding to the device information.
In an exemplary embodiment, displaying, on a target client, device information and a binding state of the device information, and executing a reminding event on target device information whose binding state is unbound to remind a target object to bind a device corresponding to the target device information, includes: acquiring binding information corresponding to the equipment information, wherein the binding information is used for indicating records of binding and unbinding the equipment information; determining the binding state of the equipment information according to the binding information; and under the condition that the binding state indicates that the equipment information is not bound currently, determining the equipment information as target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information.
It can be understood that the device information may be used for multiple times in the binding and unbinding processes, when the binding times of the device information are too many, in order to ensure that the use condition of the device information is known, the latest binding condition of the device information is determined by obtaining the record of binding and unbinding the corresponding device information, so that the binding condition of the device information is accurately judged, and a corresponding reminding event is sent according to the judgment result.
In one exemplary embodiment, determining the binding state of the device information according to the binding information includes: when the binding state of the latest record corresponding to the equipment information in the binding information is bound, performing label prompt on the target client, wherein the label prompt is used for adding a bound identifier behind the equipment corresponding to the current equipment information; and adding the equipment corresponding to the equipment information to a to-be-bound queue under the condition that the binding state of the latest record corresponding to the equipment information in the binding information is unbound, wherein the to-be-bound queue is used for indicating a list corresponding to the unbound equipment information in the equipment information corresponding to the user identifier.
In short, in order to facilitate the target object to know the binding condition of the corresponding device information on the target object client and determine the number of the device information that can be bound, a label prompt is added to the bound device after the device information corresponding to the bound device indicates the corresponding binding time and the binding content, the unbound device is added to the queue to be bound for the target object to use in screening, and further, the device information in the queue to be bound can be divided into device types, so that the target object is accelerated to determine the device information that needs to be bound.
In an exemplary embodiment, before looking up the device information corresponding to the user identifier in the plurality of target databases, the method further includes: determining equipment information when the equipment is bound for the first time after installation, wherein the equipment information comprises at least one of the following: the model name of the equipment, the finished product code of the equipment and the type identification of the equipment; storing the device information in correspondence with the user identification in a plurality of target databases, wherein the target databases comprise at least one of: the target client corresponds to a database of the server, the internet of things cloud database corresponding to the device after the device is connected to the network, and the device corresponds to the after-sale server database.
For example, in the case of first binding, device information is synchronized, specifically, after a target object purchases a device, when a target client is bound for the first time, multiple associated target databases are synchronized with related basic information of the device, for example, information of the device end, such as a model name, a product code, and an identifier type ID of a device type, is associated with an account ID of a user and stored in an APP server end and an IOT cloud end, and is synchronized to an after-sales service end.
In an exemplary embodiment, after displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information whose binding state is not bound, so as to remind the target object to bind the device corresponding to the target device information, the method further includes: receiving an operation instruction sent by the target object according to the reminding event; and under the condition that the operation instruction indicates to perform binding, binding the equipment corresponding to the equipment information with the target object, and synchronizing the binding result into the target database.
In an exemplary embodiment, before receiving an operation instruction issued by a target object according to a reminding event, the method further includes: acquiring the telephone information of the target object under the condition that the target object cannot send out a corresponding operation instruction according to the reminding event; and under the condition that the content of the telephone information indicates to be bound, determining to perform binding assistance, wherein the binding assistance is to automatically bind the equipment corresponding to the equipment information with the target object.
That is to say, after determining the target device information that needs to be bound, the target object sends an operation instruction for instructing binding on the target client, and then binds the device corresponding to the device information with the target object, and synchronizes the binding result to the target database. When the target object is inconvenient or cannot send an operation instruction, the binding requirement of the target object on the target equipment information can be acquired according to the telephone information of the target object, and then the equipment corresponding to the equipment information is automatically bound with the target object by using the corresponding assisting function.
In order to better understand the process of the method for confirming the device information, the following describes a flow of the method for confirming the device information with reference to several alternative embodiments.
At present many families and commercial places install commercial air conditioner, commercial air conditioner because most internal machines of reasons such as equipment size problem all encapsulate in the furred ceiling, some models do not have relevant description (such as cell machine etc.), the user binds commercial air conditioner to the APP end for the first time and uses, along with the transition of time, the user is untied because of special affairs midway, then when wanting to bind again, because the long-term particularity of equipment installation of time, the declarative document of equipment is lost, the user can not acquire the specific information of equipment, cause and can't bind again.
As an optional embodiment, in order to avoid the above situation, the optional embodiment of the present invention provides an intelligent binding service scheme for an internet of things appliance, where when an appliance is initially purchased and bound, an appliance APP (equivalent to a target client in the embodiment of the present invention) reports information of a model to a cloud or an APP server for permanent storage of basic information of the model and recording dynamic information of binding, usage, and the like, so as to facilitate a user not to find specific information of the model when the user unbinds the appliance for an individual reason and then binds again in the midway.
Fig. 3 is a schematic diagram of a binding process corresponding to device information according to an alternative embodiment of the present invention, as shown in fig. 3, including:
step S302, synchronizing the device information under the first binding condition, specifically, after a user (equivalent to a target object in the embodiment of the present invention) purchases a device, when the APP (equivalent to a target client in the embodiment of the present invention) is bound for the first time, associating and storing information of device ends, such as a model name, a product code, and an identifier type ID of a device type, of the device with an account ID (Identity document, unique code, ID) of the user, in an APP server (APP server, mobile software server, APP server for short) and an IOT (internet of things, IOT) end, and synchronizing the information to a cloud end after sale) to synchronize multiple associated servers.
Step S304, in the case of re-binding, searching the device information of the bound and unbound devices under the user name in the server according to the account ID (corresponding to the user ID in the embodiment of the present invention) corresponding to the user, after determining the device information needing to be bound, the corresponding device and the corresponding user are bound again, for example, when the user has previously unbound the device for some reason, and subsequently wants to bind again (because the explanatory data is lost and the device is installed and closed), the user can send the account ID of the user to the APP server through the APP end of the mobile phone, then the APP server end can search the related equipment information according to the account ID of the user and feed the related equipment information back to the user, the user can bind the related equipment information after obtaining the related equipment information, if the APP server end cannot search the local service according to the account ID of the user, the account ID of the user can be transmitted to the IOT cloud platform for searching and feeding back a search result of the user.
Step S306, when the user group is old, the old is unfamiliar with the Internet of things equipment and can make an after-sales service call, and after-sales service personnel can find related equipment in the after-sales service system according to the account ID of the user and help the user to perform service binding again. Or under the condition that the binding intention of the corresponding equipment is determined according to the telephone information, after the corresponding unbound equipment is found, the equipment is automatically bound with the account ID of the user.
And step S308, binding after the user acquires the corresponding device information.
Specifically, rebinding the service: for example, the commercial air conditioner is installed in a closed ceiling, after the commercial air conditioner is bound for the first time, when the commercial air conditioner needs to be bound again after being unbound, a user ID needs to be input at an APP end to inquire about related equipment information which is purchased and bound once, and then the commercial air conditioner is bound again.
Scene 1:
after the commercial air conditioner purchased by the user is installed and bound for the first time, the equipment is unbound for various reasons (such as misoperation) in the middle, the commercial air conditioner is bound again for other matters, any relevant information related to the equipment model cannot be found, then the user ID is input on the APP, the APP feeds back all details of the purchased equipment of the user ID, and the user selects which equipment is then bound according to the details.
Scene 2:
if the user is the old, the old is unfamiliar with the APP operation, the old can make an after-sales service call, and after the after-sales person goes to the door, the old can perform secondary binding after checking related equipment information in the after-sales service system according to the ID of the user, so that the problem of user re-binding is solved.
Through above-mentioned optional embodiment, through the multi-end storage to equipment information for equipment information's security level is big, user convenient to use, and one end triggers, the multi-end response, and the synchronous storage is bound to quick locking model, a key, and to a great extent has solved because the time is long and long leads to the understanding to the specific information of the equipment of encapsulation in airtight space and being difficult to look over, and the use APP end is bound, is unbound, bind the aspect very big experience and satisfaction that has improved the user again. The user never needs to worry about the loss of the device information and the like, and does not rely on the paper instruction and the like. On the other hand, the method provides great help for the old, the old only needs one telephone, and after-sales service personnel check the relevant equipment information in the after-sales service system, so that the method is greatly convenient for the flow of after-sales inquiry equipment.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present invention may be embodied in the form of a software product, which is stored in a storage medium (e.g., ROM/RAM, magnetic disk, optical disk) and includes instructions for enabling a terminal device (e.g., a mobile phone, a computer, a server, or a network device) to execute the method according to the embodiments of the present invention.
In this embodiment, a device for confirming device information is further provided, and the device is used to implement the foregoing embodiments and preferred embodiments, and the description that has been already made is omitted. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
Fig. 4 is a block diagram of a device for confirming device information according to an embodiment of the present invention, and as shown in fig. 4, the device includes:
a determining module 42, configured to determine a user identifier input on the target client for uniquely identifying the target object;
a searching module 44, configured to search, in multiple target databases, device information corresponding to the user identifier, where the target databases store identity information of a target object and device information of a device to which the identity information is bound, and the user identifier carries the identity information of the target object;
an executing module 46, configured to display the device information and the binding state of the device information on the target client, and execute a reminding event on the target device information whose binding state is not bound, so as to remind the target object to bind the device corresponding to the target device information.
Through the device, the user identification which is input on the target client and used for uniquely identifying the target object is determined; searching equipment information corresponding to user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound with the identity information correspondingly, and the user identification carries the identity information of the target objects; the method comprises the steps of displaying the binding state of equipment information and equipment information on a target client, executing a reminding event on the target equipment information of which the binding state is unbound so as to remind a target object to bind equipment corresponding to the target equipment information, namely finding out corresponding equipment information in a target database through a user identifier of the target object, and determining the unbound equipment information to execute the reminding event by combining the binding state of equipment year information.
It should be noted that the reminding event is used for highlighting unbound device information when displayed to the target object, and reminding of the unbound device information can be achieved in various ways such as highlighting, pop-up window reminding of the target client, voice reminding and the like, so that the target object can quickly determine which unbound device information exists under the name, and can also determine the reminding level and the reminding frequency according to the importance degree of the device corresponding to the device information.
Fig. 5 is a block diagram of another apparatus for confirming device information according to an embodiment of the present invention, and as shown in fig. 5, the apparatus includes not only all modules in fig. 4, but also: an acquiring unit 52, a determining unit 54, a storing module 40, a binding module 48, an assisting unit 56;
in an exemplary embodiment, the executing module further includes: an obtaining unit 52, configured to obtain binding information corresponding to the device information, where the binding information is used to indicate records for binding and unbinding the device information; a determining unit 54 for determining a binding state of the device information according to the binding information; and under the condition that the binding state indicates that the equipment information is not bound currently, determining the equipment information as target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information. It can be understood that the device information may be used for multiple times in the binding and unbinding processes, when the binding times of the device information are too many, in order to ensure that the use condition of the device information is known, the latest binding condition of the device information is determined by obtaining the record of binding and unbinding the corresponding device information, so that the binding condition of the device information is accurately judged, and a corresponding reminding event is sent according to the judgment result.
In an exemplary embodiment, the determining unit is further configured to perform, when the binding state of the latest record corresponding to the device information in the binding information is bound, a tag prompt on the target client, where the tag prompt is used to add a bound identifier after a device corresponding to the current device information; and adding the equipment corresponding to the equipment information to a to-be-bound queue under the condition that the binding state of the latest record corresponding to the equipment information in the binding information is unbound, wherein the to-be-bound queue is used for indicating a list corresponding to the unbound equipment information in the equipment information corresponding to the user identifier. In short, in order to facilitate the target object to know the binding condition of the corresponding device information on the target object client and determine the number of the device information that can be bound, a label prompt is added to the bound device after the device information corresponding to the bound device indicates the corresponding binding time and the binding content, the unbound device is added to the queue to be bound for the target object to use in screening, and further, the device information in the queue to be bound can be divided into device types, so that the target object is accelerated to determine the device information that needs to be bound.
In an exemplary embodiment, the apparatus further includes a storage module 40, configured to determine device information when the device is first bound after installation, where the device information includes at least one of: the model name of the equipment, the finished product code of the equipment and the type identification of the equipment; storing the device information in correspondence with the user identification in a plurality of target databases, wherein the target databases comprise at least one of: the target client corresponds to a database of the server, the internet of things cloud database corresponding to the device after the device is connected to the network, and the device corresponds to the after-sale server database. For example, in the case of first binding, device information is synchronized, specifically, after a target object purchases a device, when a target client is bound for the first time, multiple associated target databases are synchronized with related basic information of the device, for example, information of the device end, such as a model name, a product code, and an identifier type ID of a device type, is associated with an account ID of a user and stored in an APP server end and an IOT cloud end, and is synchronized to an after-sales service end.
In an exemplary embodiment, the apparatus further includes: the binding module 48 is used for receiving an operation instruction sent by the target object according to the reminding event; and under the condition that the operation instruction indicates to perform binding, binding the equipment corresponding to the equipment information with the target object, and synchronizing the binding result into the target database.
In an exemplary embodiment, the binding module further includes: the assisting unit 56 is configured to acquire phone information of the target object when the target object cannot issue a corresponding operation instruction according to the reminding event; and under the condition that the content of the telephone information indicates to be bound, determining to perform binding assistance, wherein the binding assistance is to automatically bind the equipment corresponding to the equipment information with the target object. That is to say, after determining the target device information that needs to be bound, the target object sends an operation instruction for instructing binding on the target client, and then binds the device corresponding to the device information with the target object, and synchronizes the binding result to the target database. When the target object is inconvenient or cannot send an operation instruction, the binding requirement of the target object on the target equipment information can be acquired according to the telephone information of the target object, and then the equipment corresponding to the equipment information is automatically bound with the target object by using the corresponding assisting function.
It should be noted that, the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.
Embodiments of the present invention also provide a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the above method embodiments when executed.
Alternatively, in the present embodiment, the storage medium may be configured to store a computer program for executing the steps of:
s1, determining the user identification which is input on the target client and used for uniquely identifying the target object;
s2, searching equipment information corresponding to the user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound to the identity information correspondingly, and the user identification carries the identity information of the target objects;
s3, displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information with the binding state being unbound so as to remind the target object to bind the device corresponding to the target device information.
Embodiments of the present invention also provide a computer-readable storage medium having a computer program stored thereon, wherein the computer program is arranged to perform the steps of any of the above-mentioned method embodiments when executed.
In an exemplary embodiment, the computer-readable storage medium may include, but is not limited to: various media capable of storing computer programs, such as a usb disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk.
Embodiments of the present invention also provide an electronic device comprising a memory having a computer program stored therein and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
In an exemplary embodiment, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
In an exemplary embodiment, the processor may be configured to execute the following steps by a computer program:
s1, determining the user identification which is input on the target client and used for uniquely identifying the target object;
s2, searching equipment information corresponding to the user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound to the identity information correspondingly, and the user identification carries the identity information of the target objects;
s3, displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information with the binding state being unbound so as to remind the target object to bind the device corresponding to the target device information.
It will be apparent to those skilled in the art that the various modules or steps of the invention described above may be implemented using a general purpose computing device, they may be centralized on a single computing device or distributed across a network of computing devices, and they may be implemented using program code executable by the computing devices, such that they may be stored in a memory device and executed by the computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into various integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present invention is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present invention and is not intended to limit the present invention, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, or improvement made within the principle of the present invention should be included in the protection scope of the present invention.

Claims (10)

1. A method for confirming device information, comprising:
determining a user identification which is input on a target client and used for uniquely identifying a target object;
searching equipment information corresponding to the user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment bound to the identity information correspondingly, and the user identification carries the identity information of the target objects;
and displaying the equipment information and the binding state of the equipment information on the target client, and executing a reminding event on the target equipment information with the binding state being unbound so as to remind the target object to bind the equipment corresponding to the target equipment information.
2. The method for confirming the device information according to claim 1, wherein displaying the device information and the binding state of the device information on the target client, and executing a reminding event on the target device information whose binding state is unbound to remind the target object to bind the device corresponding to the target device information, comprises:
acquiring binding information corresponding to the equipment information, wherein the binding information is used for indicating records for binding and unbinding the equipment information;
determining the binding state of the equipment information according to the binding information;
and under the condition that the binding state indicates that the equipment information is not bound currently, determining that the equipment information is target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information.
3. The method for confirming the device information according to claim 2, wherein determining the binding status of the device information according to the binding information comprises:
when the binding state of the latest record corresponding to the equipment information in the binding information is bound, performing label prompt on the target client, wherein the label prompt is used for adding a bound identifier after the equipment corresponding to the current equipment information;
and adding the equipment corresponding to the equipment information to a queue to be bound under the condition that the binding state of the latest record corresponding to the equipment information in the binding information is unbound, wherein the queue to be bound is used for indicating a list corresponding to the unbound equipment information in the equipment information corresponding to the user identifier.
4. The method for confirming the device information according to claim 1, wherein before looking up the device information corresponding to the user identifier in a plurality of target databases, the method further comprises:
determining device information when a device is first bound after installation, wherein the device information comprises at least one of the following: the model name of the equipment, the finished product code of the equipment and the type identification of the equipment;
storing the device information in correspondence with the user identification in a plurality of target databases, wherein the target databases comprise at least one of: the target client corresponds to a database of the server, the internet of things cloud database corresponding to the device after the device is connected to the network, and the device corresponds to the after-sale server database.
5. The method for confirming device information according to claim 1, wherein after the target client displays the device information and the binding state of the device information, and executes a reminding event for the target device information whose binding state is unbound to remind the target object to bind the device corresponding to the target device information, the method further includes:
receiving an operation instruction sent by the target object according to the reminding event;
and under the condition that the operation instruction indicates to perform binding, binding the equipment corresponding to the equipment information with the target object, and synchronizing a binding result into the target database.
6. The method for confirming the device information according to claim 5, wherein before receiving an operation instruction issued by the target object according to the reminding event, the method further comprises:
acquiring the telephone information of the target object under the condition that the target object cannot send out a corresponding operation instruction according to the reminding event;
and determining to perform binding assistance under the condition that the content of the telephone information indicates to perform binding, wherein the binding assistance is to automatically bind the equipment corresponding to the equipment information with the target object.
7. An apparatus for confirming device information, comprising:
the determining module is used for determining a user identifier which is input on the target client and is used for uniquely identifying the target object;
the searching module is used for searching equipment information corresponding to the user identification in a plurality of target databases, wherein the target databases store identity information of target objects and equipment information of equipment which is bound correspondingly to the identity information, and the user identification carries the identity information of the target objects;
and the execution module is used for displaying the equipment information and the binding state of the equipment information on the target client, and executing a reminding event on the target equipment information of which the binding state is not bound so as to remind the target object to bind the equipment corresponding to the target equipment information.
8. The apparatus for confirming device information according to claim 7, wherein the execution module further includes: the device information acquiring unit is used for acquiring binding information corresponding to the device information, wherein the binding information is used for indicating records of binding and unbinding the device information; a determining unit, configured to determine a binding state of the device information according to the binding information; and under the condition that the binding state indicates that the equipment information is not bound currently, determining that the equipment information is target equipment information, and executing a reminding event on the target equipment information to remind the target object to bind equipment corresponding to the target equipment information.
9. A computer-readable storage medium, comprising a stored program, wherein the program is operable to perform the method of any one of claims 1 to 6.
10. An electronic device comprising a memory and a processor, characterized in that the memory has stored therein a computer program, the processor being arranged to execute the method of any of claims 1 to 6 by means of the computer program.
CN202111006233.9A 2021-08-30 2021-08-30 Method and device for confirming equipment information, storage medium and electronic device Pending CN113839991A (en)

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