CN113486631B - Recording method and device for evaluating content - Google Patents

Recording method and device for evaluating content Download PDF

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Publication number
CN113486631B
CN113486631B CN202110584868.0A CN202110584868A CN113486631B CN 113486631 B CN113486631 B CN 113486631B CN 202110584868 A CN202110584868 A CN 202110584868A CN 113486631 B CN113486631 B CN 113486631B
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evaluation
evaluated
task
item
supervision
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CN113486631A (en
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董碧蓉
王艳艳
陈小燕
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West China Hospital of Sichuan University
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West China Hospital of Sichuan University
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/166—Editing, e.g. inserting or deleting
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G06F21/32—User authentication using biometric data, e.g. fingerprints, iris scans or voiceprints
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G06F21/36—User authentication by graphic or iconic representation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/45—Structures or tools for the administration of authentication
    • G06F21/46—Structures or tools for the administration of authentication by designing passwords or checking the strength of passwords
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00—Handling natural language data
    • G06F40/10—Text processing
    • G06F40/194—Calculation of difference between files
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
    • G16H50/30—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indices; for individual health risk assessment

Abstract

The application provides a recording method and device for evaluating content. Comprising the following steps: unlocking the assessment task in response to the unlocking instruction; responding to an evaluation starting instruction to provide an activated field evaluation supervision man-machine interaction component corresponding to the evaluation task, wherein the field evaluation supervision man-machine interaction component outputs items to be evaluated of the evaluation task through output equipment of a user side of the evaluation personnel and inputs evaluation contents corresponding to the items to be evaluated through input equipment of the user side of the evaluation personnel; and transmitting the evaluation content input by the field evaluation man-machine interaction component to a recording server. The whole evaluation process can be operated according to the indication of the field evaluation human-computer interaction component, so that the evaluation efficiency is improved, and the evaluation randomness is reduced.

Description

Recording method and device for evaluating content
Technical Field
The embodiment of the application relates to a recording method and device for evaluating content.
Background
With the coming of the aging of population, the personal care requirements of the old are increasingly strong, and the continuous development of the personal care insurance business mode is promoted. At present, one major difficulty faced by the operation of personal care insurance systems is: and (3) evaluating the health condition of the insured person in the personal care insurance application in a fair and accurate way. On the one hand, if the evaluation is performed by an insurer (insurer) side, it may be disadvantageous to sufficiently secure legal rights of the insured; on the other hand, if the evaluation is performed by the insured and a third party other than the insured, there is a higher risk for the insured. Therefore, a scientific and reasonable evaluation management mode needs to be designed and a corresponding technical guarantee measure is provided for the evaluation management mode so as to promote better operation of personal care insurance system.
Disclosure of Invention
The embodiment of the application aims at providing a set of corresponding technical guarantee measures aiming at an innovative evaluation management mode, and improving the operation benefit of an evaluation management project.
According to a first aspect of the present application, an unlocking method for an evaluation task is provided, and the method can be applied to a first user side or a chip in the first user side.
An unlocking method of an assessment task comprises the following steps: the first user end is enabled to face to obtain an unlocking password generated by the second user end from the second user end; the first user terminal is enabled to be local or the unlocking password is sent to an unlocking server to carry out password verification; any one of the first user terminal and the second user terminal is an evaluator user terminal, the other one is a supervisor user terminal, and the evaluator user terminal unlocks the evaluation task after the password verification is passed.
Optionally, the first user terminal is an evaluator user terminal, and the second user terminal is a supervisor user terminal.
Optionally, the unlocking password is a dynamic password generated by the second user side after performing on-site identification and confirmation on the evaluation object of the evaluation task.
Optionally, the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method.
Optionally, the unlocking password is provided to the first user side in a form of a dynamic two-dimensional code generated on a display interface of the second user side, and the first user side can obtain the unlocking password by performing computer code scanning on the dynamic two-dimensional code.
Optionally, after the evaluation task is unlocked, a field evaluation human-computer interaction component corresponding to the evaluation task in the user side of the evaluation personnel is activated.
Optionally, the on-site evaluation man-machine interaction component outputs the item to be evaluated of the evaluation task through the output device of the user side of the evaluation personnel and inputs the evaluation content corresponding to the item to be evaluated through the input device of the user side of the evaluation personnel.
Optionally, the field evaluation human-computer interaction component and the corresponding field evaluation supervision human-computer interaction component in the supervisor user side are operated in a correlated mode, and when a specific evaluation operation executed by the field evaluation human-computer interaction component is confirmed to be supervised by a supervision confirmation operation correspondingly executed by the field evaluation supervision human-computer interaction component, the field evaluation human-computer interaction component can execute the next evaluation operation.
Optionally, the evaluation task is a task of evaluating intermediate information of health conditions of insured persons of the personal care insurance application.
Optionally, the user end of the evaluator is preset to be used by an independent professional evaluator other than a contractual party of the personal care insurance application, and the user end of the supervisor is preset to be used by a worker assigned by an insurer of the personal care insurance application.
According to a second aspect of the application, an unlocking method of an assessment task is provided, and the method can be applied to an unlocking server or a chip in the unlocking server.
An unlocking method of an assessment task, comprising: receiving evaluation object identification feature information extracted by a second user side for carrying out field identification on an evaluation object of the evaluation task, and identifying the evaluation object according to the evaluation object identification feature information; when the identified evaluation object is matched with the evaluation object in the task order, sending confirmation information to the second user side; receiving an unlocking password generated by a second user end, which is obtained from the second user end face to face by the first user end, and carrying out password verification on the unlocking password, wherein the unlocking password is a dynamic password generated according to the confirmation information; and when the password verification is passed, the first user terminal and the second user terminal instruct the evaluation personnel user terminal to unlock the evaluation task.
According to a third aspect of the present application there is provided an unlocking apparatus for evaluating tasks, comprising a processor coupled to a memory for storing a computer program or instructions for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the first aspect described above.
According to a fourth aspect of the present application there is provided an unlocking apparatus for evaluating tasks, comprising a processor coupled to a memory for storing a computer program or instructions for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the second aspect described above.
According to a fifth aspect of the present application, an unlocking method for evaluating a supervisory task is provided, and the method may be applied to a second user side or a chip in the second user side.
An unlocking method for evaluating a supervisory task, comprising: the second user side is made to provide an unlocking password generated by the second user side for the first user side, and after the first user side obtains the unlocking password, the first user side sends the unlocking password to an unlocking server to carry out password verification; any one of the first user terminal and the second user terminal is an evaluator user terminal, the other one is a supervisor user terminal, and the evaluator supervisor user terminal unlocks the evaluation supervisor task after the password verification is passed.
Optionally, the first user terminal is an evaluator user terminal, and the second user terminal is a supervisor user terminal.
Optionally, the unlocking password is a dynamic password generated by the second user side after performing on-site identification and confirmation on the evaluation object of the evaluation task.
Optionally, the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method.
Optionally, the unlocking password is provided to the first user side in the form of a dynamic two-dimensional code generated on a display interface of the second user side.
Optionally, after the evaluation and supervision task is unlocked, a field evaluation and supervision man-machine interaction component corresponding to the evaluation and supervision task in the evaluation and supervision personnel user side is activated.
Optionally, the on-site evaluation supervision man-machine interaction component outputs a to-be-supervised item of the evaluation supervision task through an output device of the user side of the evaluation supervision personnel and inputs supervision content corresponding to the to-be-supervised item through an input device of the user side of the evaluation supervision personnel.
Optionally, the on-site evaluation supervision man-machine interaction component may input the supervision content by any one or more modes of photographing, audio recording and video recording.
Optionally, the on-site evaluation and supervision man-machine interaction component is operated in association with a corresponding on-site evaluation and supervision man-machine interaction component in the user side of the evaluation personnel, and when a specific evaluation operation executed by the on-site evaluation and supervision man-machine interaction component is confirmed to be supervised by a supervision confirmation operation correspondingly executed by the on-site evaluation and supervision man-machine interaction component, the on-site evaluation and supervision man-machine interaction component can execute a next evaluation operation.
Optionally, the assessment and supervision task is a task for supervising an assessment process when assessing intermediate information of health conditions of insured persons of the personal care insurance application.
Optionally, the user end of the evaluator is preset to be used by an independent professional evaluator other than a contractual party of the personal care insurance application, and the user end of the supervisor is preset to be used by a worker assigned by an insurer of the personal care insurance application.
According to a sixth aspect of the present application, there is provided an unlocking method for evaluating a supervisory task, which can be applied to an unlocking server or a chip in the unlocking server.
An unlocking method for evaluating a supervisory task, comprising: receiving evaluation object identification feature information extracted by a second user side for carrying out field identification on an evaluation object of the evaluation supervision task, and identifying the evaluation object according to the evaluation object identification feature information; when the identified evaluation object is matched with the evaluation object in the task order, sending confirmation information to the second user side; receiving an unlocking password generated by a second user end, which is obtained from the second user end face to face by the first user end, and carrying out password verification on the unlocking password, wherein the unlocking password is a dynamic password generated according to the confirmation information; and when the password verification is passed, the first user terminal and the second user terminal instruct the evaluation personnel user terminal to unlock the evaluation task and instruct the evaluation supervisor user terminal to unlock the evaluation supervision task corresponding to the evaluation task.
According to a seventh aspect of the present application there is provided an unlocking apparatus for evaluating a supervisory task, comprising a processor coupled to a memory for storing a computer program or instructions for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the fifth aspect described above.
According to an eighth aspect of the present application there is provided an unlocking apparatus for evaluating a supervisory task, comprising a processor coupled to a memory for storing a computer program or instructions for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the sixth aspect described above.
According to a ninth aspect of the present application, there is provided a recording method of evaluation content, which can be applied to an evaluator user side or a chip in the evaluator user side.
A recording method of evaluating content, comprising: unlocking the assessment task in response to the unlocking instruction; responding to an evaluation starting instruction to provide an activated field evaluation supervision man-machine interaction component corresponding to the evaluation task, wherein the field evaluation supervision man-machine interaction component outputs items to be evaluated of the evaluation task through output equipment of a user side of the evaluation personnel and inputs evaluation contents corresponding to the items to be evaluated through input equipment of the user side of the evaluation personnel; and transmitting the evaluation content input by the field evaluation man-machine interaction component to a recording server.
Optionally, the items to be evaluated are classified by attributes and are structured according to the classifications, and the on-site evaluation human-computer interaction component is provided with a plurality of displayable pages, the hierarchical structure of the pages corresponds to the structured arrangement mode, and when each displayable page is displayed on a display screen serving as an output device of a user side of the evaluation personnel, display contents comprise the corresponding items to be evaluated and evaluation contents to be input marks corresponding to the items to be evaluated.
Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a measurement value, the item to be evaluated includes a question of the item to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated includes a checkable frame corresponding to the at least two selectable items one by one and a value input port corresponding to the question of the item to be evaluated.
Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a picture, an image or a voice, the item to be evaluated includes a title of the item to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated includes a checkable frame corresponding to the at least two selectable items one by one and an acquisition entry of the picture, the image or the voice corresponding to the title of the item to be evaluated.
Optionally, when the evaluation content corresponding to a certain item to be evaluated includes a detail content requirement, the item to be evaluated includes a question of the item to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated includes a checkable frame corresponding to the at least two selectable items one by one and a detail content input port corresponding to the question of the item to be evaluated.
Optionally, at least some of the displayable pages have access sequence restrictions therebetween, and among the displayable pages having access sequence restrictions, the latter displayable page can be accessed only after the item to be evaluated in the former displayable page is evaluated and satisfies the set judgment condition.
Optionally, the process of unlocking the assessment task in response to the unlocking instruction includes: the face-to-face unlocking password generated by the supervisor user side is obtained from the supervisor user side; the unlocking password is locally or sent to an unlocking server for password verification; and unlocking the evaluation task after the password verification is passed.
Optionally, the unlocking password is a dynamic password generated by the supervisor user side after performing on-site identification and confirmation on the evaluation object of the evaluation task.
Optionally, the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method.
Optionally, the evaluation task is a task of evaluating intermediate information of health conditions of insured persons of the personal care insurance application.
Optionally, the user end of the evaluator is preset to be used by an independent professional evaluator other than a contractual party of the personal care insurance application, and the user end of the supervisor is preset to be used by a worker assigned by an insurer of the personal care insurance application.
According to a tenth aspect of the present application there is provided a recording apparatus for evaluating content, comprising a processor coupled to a memory for storing a computer program or instructions for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the ninth aspect described above.
According to an eleventh aspect of the present application, there is provided a method of recording review opinions, which can be applied to a review evaluator user terminal or a chip in the review evaluator user terminal.
A recording method of review opinions, comprising: acquiring a difference item automatically extracted from initial evaluation content and re-evaluation content by a computer, wherein the initial evaluation content is recorded by initial evaluation personnel through the input of a field evaluation human-computer interaction component activated on the user side of the initial evaluation personnel, and the re-evaluation content is recorded by re-evaluation personnel through the input of a field evaluation human-computer interaction component activated on the user side of the re-evaluation personnel; and outputting the difference item through output equipment of the user side of the reevaluation evaluator, and then recording the description content of the difference item input by the reevaluation evaluator through the input equipment of the user side of the reevaluation evaluator.
Optionally, the activating process of the corresponding field evaluation human-computer interaction component in the initial evaluation personnel user side or the review evaluation personnel user side includes: the first user end obtains an unlocking password generated by the second user end from the second user end face to face; the first user terminal sends the unlocking password to an unlocking server to carry out password verification locally or; any one of the first user terminal and the second user terminal is an initial evaluation personnel user terminal or a re-evaluation personnel user terminal and the other one is a supervisor user terminal, and the initial evaluation personnel user terminal or the re-evaluation personnel user terminal unlocks an evaluation task after the password verification is passed; and after the evaluation task is unlocked, activating a field evaluation human-computer interaction component corresponding to the evaluation task in the initial evaluation personnel user side or the compound evaluation personnel user side.
Optionally, the first user side is the initial evaluation personnel user side or the review evaluation personnel user side, and the second user side is the supervisor user side.
Optionally, the unlocking password is a dynamic password generated by the second user side after performing on-site identification and confirmation on the evaluation object of the evaluation task.
Optionally, the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method.
Optionally, the unlocking password is provided to the first user side in the form of a dynamic two-dimensional code generated on a display interface of the second user side.
Optionally, the first user side obtains the unlocking password by performing computer code scanning on the dynamic two-dimensional code.
Optionally, the field evaluation human-computer interaction component and the corresponding field evaluation supervision human-computer interaction component in the supervisor user side are operated in a correlated mode, and when a specific evaluation operation executed by the field evaluation human-computer interaction component is confirmed to be supervised by a supervision confirmation operation correspondingly executed by the field evaluation supervision human-computer interaction component, the field evaluation human-computer interaction component can execute the next evaluation operation.
Optionally, the reevaluation opinion is an opinion after first evaluating and reevaluating the intermediate information of the health condition of the insured person of the personal care insurance application.
Optionally, the primary evaluation personnel user end is preset to be used by an independent professional primary evaluation personnel other than the contract party of the personal care insurance application, the review evaluation personnel user end is preset to be used by an independent professional review evaluation personnel other than the contract party of the personal care insurance application, and the supervisor user end is preset to be used by a worker assigned by the insurer of the personal care insurance application.
According to a twelfth aspect of the present application, there is provided a recording method of a review opinion, which can be applied to a recording server or a chip in the recording server.
A recording method of review opinions, comprising: transmitting a difference item automatically extracted from initial evaluation content and re-evaluation content by a computer to a re-evaluation personnel user side, wherein the initial evaluation content is recorded by the initial evaluation personnel through the input of an activated on-site evaluation human-computer interaction component on the initial evaluation personnel user side, and the re-evaluation content is recorded by the re-evaluation personnel through the input of an activated on-site evaluation human-computer interaction component on the re-evaluation personnel user side; and recording the explanation content of the difference item input by the review evaluator through the input equipment of the user side of the review evaluator.
According to a thirteenth aspect of the present application, there is provided a recording apparatus of compound opinions, comprising a processor coupled to a memory for storing a computer program or instructions, the processor for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the eleventh aspect described above.
According to a fourteenth aspect of the present application, there is provided a recording apparatus of a review opinion, comprising a processor coupled to a memory for storing a computer program or instructions, the processor being for executing the computer program or instructions in the memory, causing the apparatus to perform the method of the twelfth aspect described above.
In response to the problems described in the background art, an assessment management mode is provided. The evaluation management mode is mainly as follows: an evaluation personnel management organization is established by a government to manage the evaluation personnel and is responsible for the qualification audit and other matters of the evaluation personnel; after the insurance company accepts the application of personal care insurance, randomly selecting the evaluators from qualified evaluators; after receiving the evaluation task, the evaluator evaluates the security company in the preset time and place, and when evaluating the security company in the preset time and place, the assigned evaluation supervisor of the security company records the whole process of supervision; in addition, if any party has objection to the evaluation result, a review application can be proposed according to a prescribed program, a review evaluator of the review task draws from expert evaluators, and the review evaluation process is similar to the initial evaluation process. Based on the evaluation management mode, the application provides related technical schemes such as the unlocking method of the evaluation task, the unlocking method of the evaluation supervision task, the recording method of the evaluation content, the recording method of the review opinions and the like.
In the method for unlocking the assessment tasks, the assessment personnel user side can unlock the assessment tasks in the assessment personnel user side through password verification after performing on-site unlocking password interaction with the assessment supervisor user side, and then the assessment tasks can be started (for example, assessment contents are input through an on-site assessment man-machine interaction component corresponding to the assessment tasks in the assessment personnel user side), so that the assessment tasks can be effectively ensured to be supervised by the assessment supervisor, and the assessment fairness is ensured.
In the method for unlocking the evaluation and supervision task, the user end of the evaluation and supervision personnel can unlock the evaluation and supervision task in the user end of the evaluation and supervision personnel through password verification after performing on-site unlocking password interaction with the user end of the evaluation and supervision personnel, so that the evaluation and supervision task can be started (for example, the on-site evaluation and supervision man-machine interaction component corresponding to the evaluation and supervision task in the user end of the evaluation and supervision personnel inputs supervision content), thereby effectively preventing the problem of falsely filling the supervision content afterwards and ensuring the authenticity of the evaluation and supervision task.
In the method for recording the evaluation content, the on-site evaluation human-computer interaction component outputs the item to be evaluated of the evaluation task through the output equipment of the user side of the evaluation personnel and inputs the evaluation content corresponding to the item to be evaluated through the input equipment of the user side of the evaluation personnel. Therefore, the whole evaluation process can be operated according to the indication of the field evaluation human-computer interaction assembly, the evaluation efficiency is improved, and the evaluation randomness is reduced.
In the recording method of the review opinions, the computer is used for automatically extracting the difference items from the initial evaluation content and the review content (the initial evaluation content is the initial evaluation content, the review content is the re-evaluation content), and then the description content of the difference items, which is input by the review evaluator through the input equipment of the user side of the review evaluator, is recorded for the difference items, so that the review opinion can be quickly obtained for the difference items.
The present application is further described below with reference to the drawings and detailed description. Additional aspects and advantages of the application will be set forth in part in the description which follows and, in part, will be obvious from the description, or may be learned by practice of the application.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate an embodiment of the invention and, together with the description, serve to explain the invention. In the drawings:
fig. 1 is a schematic structural diagram of an evaluation system according to an embodiment of the present application.
Fig. 2 is a schematic structural diagram of an evaluation server according to an embodiment of the present application.
Fig. 3 is a schematic structural diagram of an evaluation personnel user terminal according to an embodiment of the present application.
Fig. 4 is a schematic structural diagram of a user end of an evaluation supervisor according to an embodiment of the present application.
Fig. 5 is a schematic diagram of an unlocking method of an evaluation task according to an embodiment of the present application.
Fig. 6 is a schematic diagram of an unlocking method for evaluating a supervisory task according to an embodiment of the present application.
Fig. 7 is a schematic diagram of a recording method for evaluating content according to an embodiment of the present application.
Fig. 8 is a schematic state diagram of a man-machine interaction interface of a field evaluation man-machine interaction assembly according to an embodiment of the present application.
Fig. 9 is a schematic state diagram of a man-machine interaction interface of a field evaluation man-machine interaction assembly according to an embodiment of the present application.
Fig. 10 is a schematic state diagram of a man-machine interaction interface of a field evaluation man-machine interaction assembly according to an embodiment of the present application.
Fig. 11 is a schematic state diagram of a man-machine interaction interface of a field evaluation man-machine interaction assembly according to an embodiment of the present application.
Fig. 12 is a schematic state diagram of a man-machine interaction interface of a field evaluation man-machine interaction assembly according to an embodiment of the present application.
Fig. 13 is a schematic state diagram of a man-machine interaction interface of a field evaluation and supervision man-machine interaction assembly according to an embodiment of the present application.
Fig. 14 is a schematic state diagram of a man-machine interaction interface of a human-machine interaction assembly for review evaluator user provided in an embodiment of the present application.
Detailed Description
The present application will now be described more fully hereinafter with reference to the accompanying drawings. Those of ordinary skill in the art will be able to implement the present solution based on these descriptions. Before describing the present application with reference to the accompanying drawings, it should be noted in particular that:
the technical solutions and technical features provided in the respective sections including the following description in the present specification may be combined with each other without conflict.
The matter set forth in the following description will generally be presented to illustrate only some, but not all embodiments of the application and, accordingly, will be apparent to those of ordinary skill in the art from consideration of the specification and practice of the invention.
The terms "comprising," "including," "having," and any variations thereof, in the present specification and claims, and in the related sections, are intended to cover a non-exclusive inclusion.
Fig. 1 is a schematic structural diagram of an evaluation system according to an embodiment of the present application. As shown in fig. 1, the evaluation system includes an evaluation server 11, an evaluator client 12 (including an initial evaluator client 121 and a review evaluator client 122), and an evaluation supervisor client 13. Wireless communication can be performed between the evaluation server 11 and the evaluator client 12 (including any one of the initial evaluator client 121 and the review evaluator client 122, and the following) and between the evaluation server 11 and the evaluation supervisor client 13. In addition, face-to-face information interaction between the evaluator client 12 and the evaluation supervisor client 13 is possible.
The wireless communication between the evaluation server 11 and the evaluator client 12 and between the evaluation server 11 and the evaluation supervisor client 13 may be implemented through a wireless transmission network supporting wireless communication technologies such as Zig-Bee, bluetooth (Bluetooth), wireless broadband (Wi-Fi), ultra Wideband (UWB), general Packet Radio Service (GPRS), code Division Multiple Access (CDMA), long Term Evolution (LTE), or new wireless (NR).
The face-to-face information interaction between the evaluator user side 12 and the evaluation supervisor user side 13 may be implemented by various near field communication technologies, such as Near Field Communication (NFC) technology, etc. The information interaction between the evaluator's user side 12 and the evaluation supervisor's user side 13 is specified to be "face-to-face" in order to ensure that the evaluator's user side 12 and the evaluation supervisor's user side 13 are both co-located when the information interaction is performed.
In an alternative embodiment, the face-to-face information interaction between the evaluator user side 12 and the evaluation supervisor user side 13 is implemented by using a two-dimensional code scanning technology. The two-dimensional code is generated on the display interface of one of the evaluator user side 12 and the evaluation supervisor user side 13, and then the other one scans the two-dimensional code by a computer so as to obtain the information in the two-dimensional code, thus realizing the face-to-face information interaction.
When the above-described evaluation system is an evaluation system for evaluating intermediate information of the health condition of an insured person of a personal care insurance application, the initial evaluation evaluator client 121 may be preset for use by an independent professional initial evaluation evaluator 141 other than a contractual party with the personal care insurance application, the review evaluator client 122 may be preset for use by an independent professional review evaluator 142 other than a contractual party with the personal care insurance application, and the supervisor client 13 may be preset for use by a worker (evaluation supervisor) 15 assigned by an insurer (insurer) of the personal care insurance application.
Fig. 2 is a schematic structural diagram of an evaluation server according to an embodiment of the present application. As shown in fig. 2, the evaluation server 11 comprises at least one processor 1111, at least one memory 1112 and at least one transceiver 1113. The processor 1111 is coupled to the memory 1112 and the transceiver 1113, for example, via various interfaces, transmission lines or buses.
Optionally, the evaluation server 11 may further comprise at least one network interface 1114, the network interface 1114 being adapted to enable the evaluation server 11 to be connected to other communication devices via a communication link, such as to enable the evaluation server 11 to be connected to a query device of an insurer (insurer) of the personal care insurance application when the evaluation server is an evaluation server for evaluating intermediate information of the health of the insured person of the personal care insurance application.
The processor 1111 may include a Central Processing Unit (CPU), a Digital Signal Processor (DSP), a microprocessor, an application specific integrated circuit (Application Special Integrated Circuit, ASIC), a Microcontroller (MCU), a Field Programmable Gate Array (FPGA), or one or more integrated circuits for implementing logic operations.
The processor 1111 may be adapted to perform the required functions for the evaluation server 11, e.g. for controlling the whole evaluation server 11, executing a software program, processing data of a software program etc. The software may be software for implementing schemes such as an unlocking method of the evaluation task and an unlocking method of the evaluation supervision task in the embodiments of the present application.
Memory 1112 may include mass storage for data or instructions. By way of example, and not limitation, memory 1112 may include a Hard Disk Drive (HDD), floppy Disk Drive, flash memory, optical Disk, magneto-optical Disk, magnetic tape, or universal serial bus (Universal Serial Bus, USB) Drive, or a combination of two or more of the foregoing. Memory 1112 may include removable or non-removable (or fixed) media where appropriate. Memory 1112 may be internal or external to processor 1111, where appropriate. In a particular embodiment, the memory 1112 is a non-volatile solid state memory. In a particular embodiment, the memory 1112 includes Read Only Memory (ROM); the ROM may be mask programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically rewritable ROM (EAROM), or flash memory, or a combination of two or more of these, where appropriate.
The transceiver 1113 may be used to support the reception or transmission of radio frequency signals between the evaluation server 11 and the evaluator user side 12 and between the evaluation server 11 and the evaluation supervisor user side 13, and the transceiver 1113 may be connected to an antenna. Specifically, one or more antennas may receive the radio frequency signals, and the transceiver 1113 may receive the radio frequency signals from the antennas and convert the radio frequency signals into digital signals and provide the digital signals to the processor 1111, so that the processor 1111 may perform further processing, such as demodulation processing and decoding processing, on the digital signals. In addition, the transceiver 1113 may be configured to receive the modulated digital signal from the processor 1111, convert the modulated digital signal to a radio frequency signal, and transmit the radio frequency signal through one or more antennas.
Fig. 3 is a schematic structural diagram of an evaluation personnel user terminal according to an embodiment of the present application. The evaluator user side may represent any one of the initial evaluator user side 121 and the review evaluator user side 122. As shown in fig. 3, the evaluator user side includes at least one processor 1211, at least one memory 1212, and at least one transceiver 1213. The processor 1211 is coupled to the memory 1212 and the transceiver 1213, such as by various interfaces, transmission lines, or buses. Optionally, the evaluator user may further include an input device 1214 and an output device 1215.
The processor 1211 may include a Central Processing Unit (CPU), a Digital Signal Processor (DSP), a microprocessor, an application specific integrated circuit (Application Special Integrated Circuit, ASIC), a Microcontroller (MCU), a Field Programmable Gate Array (FPGA), or one or more integrated circuits for implementing logic operations.
The processor 1211 may be used to perform the desired functions for the evaluator client 12, such as controlling the overall evaluator client 12, executing software programs, processing data for software programs, etc. The software may be software for implementing schemes such as unlocking methods for the evaluation tasks of the embodiments of the present application.
Memory 1212 may include mass storage for data or instructions. By way of example, and not limitation, memory 1212 may include a Hard Disk Drive (HDD), floppy Disk Drive, flash memory, optical Disk, magneto-optical Disk, magnetic tape, or universal serial bus (Universal Serial Bus, USB) Drive, or a combination of two or more of the foregoing. Memory 1212 may include removable or non-removable (or fixed) media, where appropriate. Memory 1212 may be internal or external to processor 1211, where appropriate. In a particular embodiment, the memory 1212 is a non-volatile solid state memory. In a particular embodiment, the memory 1212 includes Read Only Memory (ROM); the ROM may be mask programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically rewritable ROM (EAROM), or flash memory, or a combination of two or more of these, where appropriate.
An output device 1215 communicates with the processor 1211 and may display information in a variety of ways. For example, the output device 1215 may be a liquid crystal display, a light emitting diode display device, a cathode ray tube display device, a projector, or the like. The input device 1214 is in communication with the processor 1211 and may accept user input in a variety of ways. For example, the input device 1214 may be a mouse, a keyboard, a touch screen device, or a sensor.
The transceiver 1213 may be used to support the reception or transmission of radio frequency signals between the evaluator user terminal 12 and the evaluation server 11, and the transceiver 1213 may be connected to an antenna. Specifically, one or more antennas may receive the radio frequency signals, and transceiver 1113 may receive the radio frequency signals from the antennas and convert the radio frequency signals into digital signals and provide the digital signals to the processor 1211, so that the processor 1211 may perform further processing, such as demodulation processing and decoding processing, on the digital signals. In addition, the transceiver 1213 may be used to receive modulated digital signals from the processor 1211, convert the modulated digital signals to radio frequency signals, and transmit the radio frequency signals through one or more antennas.
Fig. 4 is a schematic structural diagram of a user end of an evaluation supervisor according to an embodiment of the present application. As shown in fig. 4, the assessment supervisor user side includes at least one processor 1311, at least one memory 1313, and at least one transceiver 1313. The processor 1311 is coupled to the memory 1313 and to the transceiver 1313, for example, by various interfaces, transmission lines, or buses. Optionally, the evaluation supervisor user side may also include an input device 1314, an output device 1315.
The processor 1311 may include a Central Processing Unit (CPU), digital Signal Processor (DSP), microprocessor, application specific integrated circuit (Application Special Integrated Circuit, ASIC), microcontroller (MCU), field Programmable Gate Array (FPGA), or one or more integrated circuits for implementing logic operations.
The processor 1311 may be configured to perform the desired functions for the assessment supervisor user side 13, such as for controlling the overall assessment supervisor user side 13, executing software programs, processing data for software programs, etc. The software may be software for implementing schemes such as an unlocking method for evaluating a supervisory task according to an embodiment of the present application.
Memory 1313 may include mass storage for data or instructions. By way of example, and not limitation, memory 1313 may comprise a Hard Disk Drive (HDD), floppy Disk Drive, flash memory, optical Disk, magneto-optical Disk, magnetic tape, or universal serial bus (Universal Serial Bus, USB) Drive, or a combination of two or more of the foregoing. Memory 1313 may include removable or non-removable (or fixed) media where appropriate. Memory 1313 may be internal or external to processor 1311, where appropriate. In a particular embodiment, the memory 1313 is a non-volatile solid state memory. In a particular embodiment, the memory 1313 includes Read Only Memory (ROM); the ROM may be mask programmed ROM, programmable ROM (PROM), erasable PROM (EPROM), electrically Erasable PROM (EEPROM), electrically rewritable ROM (EAROM), or flash memory, or a combination of two or more of these, where appropriate.
The output device 1315 is in communication with the processor 1311 and may display information in a variety of ways. For example, the output device 1315 may be a liquid crystal display, a light emitting diode display device, a cathode ray tube display device, or a projector, among others. The input device 1314 is in communication with the processor 1311 and may accept input from a user in a variety of ways. For example, the input device 1314 may be a mouse, a keyboard, a touch screen device, or a sensor.
The transceiver 1313 may be used to support the reception or transmission of radio frequency signals between the evaluation supervisor user side 13 and the evaluation server 11, and the transceiver 1313 may be connected to an antenna. Specifically, one or more antennas may receive the radio frequency signals, and transceiver 1113 may receive the radio frequency signals from the antennas and convert the radio frequency signals to digital signals and provide the digital signals to processor 1311 for further processing of the digital signals by processor 1311, such as demodulation and decoding. In addition, the transceiver 1313 may be configured to receive modulated digital signals from the processor 1311, convert the modulated digital signals to radio frequency signals, and transmit the radio frequency signals via one or more antennas.
Typically, the hardware of the evaluator user side 12 is the evaluator's smart phone, and the hardware of the evaluator user side 13 is the evaluator's smart phone. In other possible cases, the evaluation staff client 12/the evaluation supervisor client 13 may also be a User Equipment (UE), a mobile station (mobile station), a subscriber unit (subscriber unit), a station, a terminal device (terminal equipment, TE), a cellular phone (cellular phone), a personal digital assistant (personal digital assistant, PDA), a handheld device (handhold), a laptop (laptop computer), a tablet (pad), a notebook (notebook computer), etc.
An evaluation management mode of intermediate information of the health condition of an insured person of a personal care insurance application, which requires the aid of the above-mentioned evaluation system, is described below, to realize the solutions of the related embodiments of the present application.
The evaluation management mode is approximately as follows: an evaluation personnel management organization is established by a government to manage the evaluation personnel and is responsible for the qualification audit and other matters of the evaluation personnel; after the insurance company accepts the application of personal care insurance, randomly selecting initial evaluation personnel from qualified evaluation personnel; after receiving the evaluation task, the initial evaluation personnel performs field evaluation at a preset time and place, and when performing the field evaluation, the evaluation supervision personnel assigned by the insurance company will take part in the supervision process; in addition, if any party has objection to the evaluation result, a review application can be proposed according to a prescribed program, a review evaluator of the review task draws from expert evaluators, and the review evaluation process is similar to the initial evaluation process.
Obviously, the above-described evaluation management mode has the following needs: first, it is ensured that the evaluators (initial and review evaluators) can only evaluate under the supervision of the evaluation supervisor. Second, the authenticity of the supervision is ensured. Thirdly, the standardization of the assessment process and the standardization of the assessment records are ensured, and the assessment efficiency is improved. Fourth, when the initial evaluation result is in dispute, the review can be completed efficiently.
The embodiment of the application provides an unlocking method for an evaluation task, which can ensure that an evaluation person (initial evaluation person and re-evaluation person) can only evaluate under the supervision of an evaluation supervision person. Fig. 5 is a schematic diagram of an unlocking method of an evaluation task according to an embodiment of the present application. As shown in fig. 5, the method for unlocking the assessment task is performed by the assessment server 11, the assessment personnel user side 12, and the supervisor user side 13. The method comprises the following specific steps:
in step S101, the evaluation supervisor user terminal 13 performs face shooting on the evaluation object of the evaluation task to obtain facial feature data of the evaluation object.
This step requires the use of software and hardware resources in the assessment supervisor user side 13. The hardware resource is mainly a shooting module (used as an input device of the user side 13 of the assessment supervisor); the software resource is mainly a face recognition program, which can be integrated in an evaluation and supervision APP or application developed specifically for the evaluation and supervision user terminal 13, through which almost all functions of the evaluation and supervision user terminal 13 can be realized.
In step S102, the evaluation supervisor user terminal 13 transmits the facial feature data of the evaluation target to the evaluation server 11 through wireless communication.
In step S201, the evaluation server 11 uses the received facial feature data of the evaluation object to compare with the facial feature data of the preset evaluation object for the evaluation task at this time and generate corresponding feedback information.
The feedback information may be: when the comparison is successful, corresponding confirmation information is generated according to rules; and when the comparison is unsuccessful, corresponding failure information is generated according to rules.
The confirmation information may contain a code dynamically generated by the evaluation server 11 according to a related condition (such as comparison time, etc.), and this code may be stored in the evaluation server 11 for performing password verification in a subsequent call.
The preset evaluation object for the evaluation task is the insured person of the personal care insurance application. The evaluator client 12 is intended for use by an independent professional evaluator other than the contractual party with the personal care insurance application, and the evaluation supervisor client 13 is intended for use by a worker assigned by the insurer of the personal care insurance application.
In step S202, the evaluation server 11 returns feedback information to the evaluation supervisor user terminal 13.
Step S103, after receiving the feedback information from the evaluation server 11, the user terminal 13 of the evaluation supervisor generates a dynamic two-dimensional code according to the set rule if the comparison is successful and displays the dynamic two-dimensional code on the display interface of the user terminal 13 of the supervisor, otherwise, a notification that the face recognition is unsuccessful is sent.
The dynamic two-dimensional code can be generated according to a certain rule according to the codes in the confirmation information. In this way, the dynamic two-dimensional code is associated with the code in the confirmation information, and the code is dynamically generated by the evaluation server 11 according to the relevant condition, so that the dynamic two-dimensional code generated each time is also different.
Thus, through the steps S101 to S103, the user terminal 13 of the evaluation supervisor generates the dynamic two-dimensional code by performing the field recognition confirmation of the evaluation object of the evaluation task. The dynamic two-dimensional code is used as an unlocking password, so that the unlocking of the evaluation task can be realized.
The subsequent steps of the method for evaluating the unlocking of the task further comprise:
step S301, the evaluator user 12 scans the dynamic two-dimensional code with a computer to obtain the dynamic two-dimensional code.
In step S302, the evaluator user terminal 12 sends the obtained dynamic two-dimensional code data to the evaluation server 11 through wireless communication.
In step S203, the evaluation server 11 receives the dynamic two-dimensional code data sent from the evaluation personnel user terminal 12 and performs password verification.
An alternative implementation manner of the password verification is as follows: firstly, analyzing dynamic two-dimensional code data to extract a specific code, then comparing the specific code with codes dynamically generated by the evaluation server 11 according to relevant conditions when the confirmation information is generated in the evaluation server 11, and if the comparison is successful, the password verification is passed, otherwise, the password verification is not passed.
In step S204, the evaluation server 11 instructs the evaluation personnel user terminal 12 to unlock the evaluation task.
Step S303, the evaluator user terminal 12 unlocks the evaluation task. Thus, unlocking of the evaluation task is completed.
In the above method for unlocking the assessment task, the assessment personnel user side 12 can unlock the assessment task in the assessment personnel user side only by password verification after performing on-site unlocking password interaction with the assessment supervisor user side 13, and then can start the assessment task, so that the assessment task can be effectively ensured to be supervised by the assessment supervisor 15, and the fairness of assessment is ensured.
In addition, the unlocking method of the evaluation task also has to be based on the premise that the face recognition of the evaluation object of the evaluation task is performed, that is, the on-site recognition of the evaluation object of the evaluation task is also completed through the unlocking of the evaluation task, so that the evaluation efficiency can be improved.
When the evaluation task is unlocked, the field evaluation human-computer interaction component corresponding to the evaluation task in the evaluation personnel user side 12 can be activated. The on-site evaluation man-machine interaction component outputs items to be evaluated of the evaluation task through output equipment of the evaluation personnel user side 12 and inputs evaluation contents corresponding to the items to be evaluated through input equipment of the evaluation personnel user side 12.
The field evaluation human-machine interaction component requires the use of software and hardware resources in the evaluator user side 12. The hardware resources comprise output devices and input devices. When the evaluator user terminal 12 uses a smart phone, the output device may be a mobile phone display, and the input device may be a mobile phone keyboard or a touch panel. The software resources may be integrated in an evaluation APP or application developed specifically for the evaluator client 12, through which substantially all of the functionality of the evaluator client 12 may be implemented.
Fig. 8-12 respectively show the situations of different states of a man-machine interaction interface of a field evaluation man-machine interaction assembly provided by the embodiment of the application.
As shown in fig. 8, after the field evaluation man-machine interaction component corresponding to a certain evaluation task is activated, the man-machine interaction page shown in fig. 8 can be entered. In this man-machine interaction page, evaluation task information including the applicant name 1611, the evaluation list number 1612, and the like is first displayed above the page. Under the evaluation task information, there are four icons respectively representing a major class of items to be evaluated, namely, a "Barthel scale" corresponding icon 1613, a "mental state" corresponding icon 1614, a "feel and social participation" corresponding icon 1615, and a "medical care question" corresponding icon 1616, wherein each icon represents a major class of items to be evaluated having a plurality of specific items to be evaluated. Arrows are provided between the icons 1613, 1614, 1615 and 1616 to indicate the order of evaluation of the main category of items to be evaluated, for example, the evaluation of the items to be evaluated in the main category of items to be evaluated of "mental state" may be performed only after all the items to be evaluated in the main category of items to be evaluated of "Barthel scale" are evaluated. In addition, a submit button 1617 is provided below the interface, and is used to upload the evaluation content from the evaluator client 12 to the evaluation server 11 by clicking the button after the above-mentioned evaluation of all the item categories to be evaluated is completed.
When the icon 1613 is clicked, a sub-page, i.e., the evaluation page of the first item to be evaluated in the "Barthel scale" item to be evaluated class, is entered. As shown in fig. 9, the man-machine interaction page shown in the figure is the evaluation page of the fourth item to be evaluated in the large category of the item to be evaluated, namely, as can be seen from the "bartel scale No. 4 question" displayed above the page in fig. 9. Accordingly, the page of FIG. 9 also shows the item under evaluation 1617 as "stool", while three selectable items 1618 are listed under the item under evaluation 1617, respectively "incontinence", "occasional incontinence (less than 1 time per week)" and "controllable", and a corresponding checkbox is also displayed next to each selectable item 1618, in which a ". V" or similar icon appears when a checkbox is clicked, indicating that the checkbox corresponding selectable item 1618 is selected. In addition, there is a drop down arrow 1619 next to "bartech scale No. 4" displayed above the page of fig. 9, which when clicked 1619 will assume the state in the page shown in fig. 10.
As shown in fig. 10, when the pull-down arrow 1619 is clicked, a menu 1620 is popped up downwards from the position of the pull-down arrow 1619, the number of each item to be evaluated in the major category of the item to be evaluated where the current item to be evaluated is located is listed in the menu 1620, and the sub page where the item to be evaluated corresponding to the number is located can be quickly accessed by clicking any number. In addition, when any item to be evaluated is evaluated, an icon (e.g., "") appears on the number of the item to be evaluated displayed on the menu 1620, so that an evaluation person can quickly find an incomplete item to be evaluated.
As is clear from the above description, in the above-described field evaluation human-computer interaction component, the items to be evaluated are classified by attributes and structured according to the classifications, the field evaluation human-computer interaction component has a plurality of displayable pages whose hierarchical structure corresponds to the structured arrangement, and when each displayable page is displayed on a display screen as an output device of the user side 12 of the evaluation person, the display contents include the corresponding item to be evaluated and the evaluation content to be input mark corresponding to the item to be evaluated.
When the icon 1614 is clicked, a sub-page is entered, which is the evaluation page of the first item to be evaluated in the category of items to be evaluated, namely "mental state". As shown in fig. 11, the man-machine interaction page shown in the figure is an evaluation page of the first item to be evaluated in the category of "mental state", namely, it can be seen from "mental state 1 st question" displayed above the page in fig. 11. Accordingly, the page of fig. 11 also shows that the item to be evaluated 1617 is "draw clock test (draw a locked circle, pointer point to 10 points 45 minutes)", and simultaneously, two selectable items 1618 are listed under the item to be evaluated 1617, respectively, "draw clock correct", "draw clock error", and a corresponding selectable frame is also displayed beside each selectable item 1618, and when a selectable frame is clicked, a "_check" or similar icon appears in the selectable frame, indicating that the selectable item 1618 corresponding to the selectable frame is selected.
Because the selectable items 1618 corresponding to more items 1617 to be evaluated in the category of the item to be evaluated, such as "mental state", are all non-judgment and easy to cause judgment errors, in the evaluation page, the functions of photographing, shooting, recording and the like can be further provided, so that the photos, images and voices of the evaluation object to be evaluated can be recorded, and the basis is provided for the later examination. For example, in fig. 11, a photographing button 1621 is further provided below the selectable item 1618, and after clicking the photographing button 1621, the user enters a photographing page, and after photographing and saving, the photographed photograph may be displayed in a picture display frame 1622 below the photographing button 1621, so that an evaluator determines whether the photograph is saved.
When icon 1616 is clicked, a sub-page is entered, which is the evaluation page for the first item to be evaluated in the category of items to be evaluated, the "healthcare questions". As shown in fig. 12, the man-machine interaction page shown in the figure is an evaluation page of the fourth item to be evaluated in the item to be evaluated category "medical care problem", that is, it can be seen from "the medical care problem 4 th question" displayed above the page of fig. 11. Accordingly, the page of fig. 12 also shows that the item to be evaluated 1617 is "skin status", at the same time, two selectable items 1618 are listed under the item to be evaluated 1617, respectively "normal" and "abnormal", and a corresponding selectable frame is also displayed beside each selectable item 1618, and when a selectable frame is clicked, a "/v" or similar icon appears in the selectable frame, indicating that the selectable item 1618 corresponding to the selectable frame is selected. When the selectable item 1618 corresponding to "abnormality" is selected, a plurality of sub selectable items 1623 may also appear to further select an abnormality. When the child selectable item 1623 corresponding to "wound" is selected, a plurality of detail content input ports 1624 may further appear for inputting the location of the wound, the size of the wound, and the grade of the wound. The size of the wound is measured by an evaluator and then a measured value is input to the detail content input port 1624 corresponding to the "size of the wound".
The human-computer interaction assembly for on-site evaluation can reduce the randomness of evaluation personnel and can evaluate items to be evaluated more accurately.
According to the general idea, after the user side 12 of the evaluator unlocks the evaluation task according to the above method for unlocking the evaluation task, it is already indicated that the evaluation supervisor 15 is on the evaluation site, and the evaluation task can be effectively supervised as long as the evaluation supervisor 15 is on the evaluation site. However, in the embodiment of the present application, it is further innovatively proposed to establish an evaluation and supervision task at the user end 13 of the evaluation and supervision personnel, so as to further promote the authenticity and effectiveness of supervision.
The embodiment of the application provides an unlocking method for an assessment supervision task, which can ensure that an assessment person (initial assessment person and review assessment person) and the assessment supervision person mutually unlock the other party task, namely unlock the assessment task on an assessment person user side 12 and unlock the assessment supervision task on an assessment supervision person user side 13. Fig. 6 is a schematic diagram of an unlocking method for evaluating a supervisory task according to an embodiment of the present application. As shown in fig. 6, the method for unlocking the assessment task is performed by the assessment server 11, the assessment personnel user side 12, and the supervisor user side 13. The method comprises the following specific steps:
In step S101, the evaluation supervisor user terminal 13 performs face shooting on the evaluation object of the evaluation task to obtain facial feature data of the evaluation object.
This step requires the use of software and hardware resources in the assessment supervisor user side 13. The hardware resource is mainly a shooting module (used as an input device of the user side 13 of the assessment supervisor); the software resource is mainly a face recognition program, which can be integrated in an evaluation and supervision APP or application developed specifically for the evaluation and supervision user terminal 13, through which the relevant work of the evaluation and supervision user terminal 13 can be realized.
In step S102, the evaluation supervisor user terminal 13 transmits the facial feature data of the evaluation target to the evaluation server 11 through wireless communication.
In step S201, the evaluation server 11 uses the received facial feature data of the evaluation object to compare with the facial feature data of the preset evaluation object for the evaluation task at this time and generate corresponding feedback information.
The feedback information may be: when the comparison is successful, corresponding confirmation information is generated according to rules; and when the comparison is unsuccessful, corresponding failure information is generated according to rules.
The confirmation information may contain a code dynamically generated by the evaluation server 11 according to a related condition (such as comparison time, etc.), and this code may be stored in the evaluation server 11 for performing password verification in a subsequent call.
The preset evaluation object for the evaluation task is the insured person of the personal care insurance application. The evaluator client 12 is intended for use by an independent professional evaluator other than the contractual party with the personal care insurance application, and the evaluation supervisor client 13 is intended for use by a worker assigned by the insurer of the personal care insurance application.
In step S202, the evaluation server 11 returns feedback information to the evaluation supervisor user terminal 13.
Step S103, after receiving the feedback information from the evaluation server 11, the user terminal 13 of the evaluation supervisor generates a dynamic two-dimensional code according to the set rule if the comparison is successful and displays the dynamic two-dimensional code on the display interface of the user terminal 13 of the supervisor, otherwise, a notification that the face recognition is unsuccessful is sent.
The dynamic two-dimensional code can be generated according to a certain rule according to the codes in the confirmation information. In this way, the dynamic two-dimensional code is associated with the code in the confirmation information, and the code is dynamically generated by the evaluation server 11 according to the relevant condition, so that the dynamic two-dimensional code generated each time is also different.
Thus, through the steps S101 to S103, the user terminal 13 of the evaluation supervisor generates the dynamic two-dimensional code by performing the field recognition confirmation of the evaluation object of the evaluation task. The dynamic two-dimensional code is used as an unlocking password to realize the unlocking of the evaluation and supervision task.
The subsequent steps of the unlocking method for evaluating the supervising task further comprise:
step S301, the evaluator user 12 scans the dynamic two-dimensional code with a computer to obtain the dynamic two-dimensional code.
In step S302, the evaluator user terminal 12 sends the obtained dynamic two-dimensional code data to the evaluation server 11 through wireless communication.
In step S203, the evaluation server 11 receives the dynamic two-dimensional code data sent from the evaluation personnel user terminal 12 and performs password verification.
An alternative implementation manner of the password verification is as follows: firstly, analyzing dynamic two-dimensional code data to extract a specific code, then comparing the specific code with codes dynamically generated by the evaluation server 11 according to relevant conditions when the confirmation information is generated in the evaluation server 11, and if the comparison is successful, the password verification is passed, otherwise, the password verification is not passed.
In step S205, the evaluation server 11 instructs the evaluation supervisor user terminal 13 to unlock the evaluation supervisor task.
Step S104, the evaluation supervisor user terminal 13 unlocks the evaluation supervisor task. Thus, unlocking of the evaluation supervision task is completed.
In the above method for unlocking the evaluation and supervision task, the user terminal 13 of the evaluation and supervision staff must perform the field unlocking password interaction with the user terminal 12 of the evaluation and supervision staff and then unlock the evaluation and supervision task in the user terminal 13 of the evaluation and supervision staff through password verification, so that the evaluation and supervision task can be started (for example, the field evaluation and supervision man-machine interaction component corresponding to the evaluation and supervision task in the user terminal of the evaluation and supervision staff inputs the supervision content), thus the problem of falsely filling the supervision content afterwards can be effectively prevented, and the authenticity of the evaluation and supervision task is ensured.
In addition, the above method for unlocking the evaluation and supervision task can enable the evaluator and the evaluation and supervision personnel to unlock the other task mutually through a set of actions, namely, unlock the evaluation task on the evaluator user side 12 and unlock the evaluation and supervision task on the evaluation and supervision personnel user side 13, so that the complexity of operation is greatly reduced.
When the evaluation and supervision task is unlocked, a field evaluation and supervision man-machine interaction component corresponding to the evaluation and supervision task in the evaluation and supervision personnel user side 13 is activated. The on-site evaluation and supervision man-machine interaction component outputs items to be supervised of the evaluation and supervision task through output equipment of the evaluation and supervision personnel user side 13 and inputs supervision contents corresponding to the items to be supervised through input equipment of the evaluation and supervision personnel user side 13.
The field evaluation supervision human-computer interaction component can refer to the relevant content of the field evaluation human-computer interaction component. In a possible embodiment, the items to be supervised in the on-site evaluation supervision man-machine interaction component are also classified by attributes and structured according to the classification (which may correspond to the classification and arrangement of the items to be supervised), and the on-site evaluation supervision man-machine interaction component has a plurality of displayable pages whose hierarchical structure corresponds to the structured arrangement, each displayable page containing a corresponding item to be supervised and a supervision content to be input tag corresponding to the item to be supervised when displayed on a display screen as an output device of the user side 13 of the evaluation supervisor.
Fig. 13 is a schematic state diagram of a man-machine interaction interface of a field evaluation and supervision man-machine interaction assembly according to an embodiment of the present application. As shown in fig. 13, the man-machine interaction page shown in the figure is a "evaluation and supervision barthl scale No. 4" page, that is, a page used when an evaluator evaluates "barthl scale No. 4" (as shown in fig. 9) and the evaluation and supervision personnel supervises the evaluation process. The page of fig. 13 also shows that the supervised evaluation item 1711 is "stool", while two selectable items 1712, respectively "normal evaluation", "abnormal evaluation", are listed under the supervised evaluation item 1711, and a corresponding checkbox is also displayed next to each selectable item 1712, in which a "v" or similar icon appears when a checkbox is clicked, indicating that the checkbox corresponding selectable item 1712 is selected. When the selectable item 1712 corresponding to "abnormal evaluation" is selected, a plurality of sub selectable items 1713, which are "non-query evaluation object", "non-self answer", "fill-in error", respectively, also appear, so as to further select the abnormal situation.
In addition, in the relevant page of the on-site evaluation supervision man-machine interaction assembly, functions such as photographing, shooting, recording and the like can be provided, so that photos, images and voices of an evaluation object when the evaluation object is evaluated can be recorded, and basis is provided for later examination. For example, in fig. 13, a video shooting button 1714 is further provided below the selectable item 1713, and after clicking the video shooting button 1714, a video shooting page is entered for shooting the evaluation process.
Fig. 7 is a schematic diagram of a recording method for evaluating content according to an embodiment of the present application. The method for recording the evaluation content can be applied to the unlocking method of the evaluation task and the unlocking method of the evaluation supervision task. As shown in fig. 7, as shown in fig. 5, the recording method of the evaluation content needs to be cooperatively executed by the evaluation server 11, the evaluation personnel user side 12, and the supervisor user side 13, and the steps include:
step S304A: the evaluator client 12 performs a first evaluation operation via the field evaluation human-machine interaction component.
Step S305A: the evaluation person user side 12 uploads the evaluation content of the first step of the evaluation operation to the evaluation server 11.
Step S105A: the supervisor user side 13 performs a first step of evaluation supervision operation by means of the field evaluation supervision human-computer interaction component.
Step S106A: the evaluation supervisor user terminal 13 uploads the supervision content of the first step of the evaluation supervision operation to the evaluation server 11.
Step S206A: the evaluation server 11 matches the evaluation content of the first-step evaluation operation with the supervision content of the first-step evaluation supervision operation to determine whether the first-step evaluation operation can be supervised by the first-step evaluation supervision operation confirmation.
Step S207A: when the judgment is yes, the evaluation server 11 instructs the evaluation personnel user terminal 12 to unlock the field evaluation human-computer interaction component corresponding to the second-step evaluation operation.
Step S304B: the evaluator client 12 performs a second evaluation operation via the field evaluation human-machine interaction component.
After that, the evaluator user side 12 uploads the evaluation content of the second step of evaluation operation to the evaluation server 11, the supervisor user side 13 executes the second step of evaluation and supervision operation through the on-site evaluation and supervision man-machine interaction component, the supervisor user side 13 uploads the supervision content of the second step of evaluation and supervision operation to the evaluation server 11, the evaluation server 11 matches the evaluation content of the second step of evaluation operation with the supervision content of the second step of evaluation and supervision operation to judge whether the second step of evaluation operation can be confirmed by the second step of evaluation and supervision operation for supervision, and when the judgment is yes, the evaluation server 11 instructs the evaluator user side 12 to unlock the on-site evaluation and man-machine interaction component corresponding to the next step of evaluation operation. And so on, the user side 12 of the evaluator can complete all evaluation operations through the field evaluation human-computer interaction component.
In the method for recording the evaluation content, the field evaluation human-computer interaction component in the evaluation personnel user side 12 and the corresponding field evaluation and supervision human-computer interaction component in the supervisor user side 13 are associated, and when a specific evaluation operation performed by the field evaluation human-computer interaction component is confirmed to be supervised by a supervision confirmation operation correspondingly performed by the field evaluation and supervision human-computer interaction component, the field evaluation human-computer interaction component can perform a next evaluation operation. Thus, the cooperation of the evaluation task and the evaluation supervision task can be realized.
In an alternative embodiment, on the man-machine interaction page shown in fig. 8 in the user side 12 of the evaluator, the main category of items to be evaluated corresponding to the icon 1613, the icon 1614, the icon 1615 and the icon 1616 are used as a one-step evaluation operation, when the evaluation content of the main category of items to be evaluated corresponding to one of the icon 1613, the icon 1614, the icon 1615 and the icon 1616 is uploaded to the evaluation server 11 and the supervision content of the corresponding main category of items to be evaluated is uploaded to the evaluation server 11, the evaluation server 11 will match the evaluation content of the main category of items to be evaluated with the supervision content of the corresponding main category of items to be evaluated, and then the next icon in the icons 1613, the icon 1614, the icon 1615 and the icon 1616 can be activated.
According to the evaluation management mode, when the evaluation result is disagreeable, the re-evaluation can be proposed according to a specified program, and the re-evaluation can comprise two parts of field evaluation and subsequent evaluation. The process of field evaluation may be substantially consistent with the relevant content of evaluation and evaluation supervision described in the specification.
Fig. 14 is a schematic state diagram of a man-machine interaction interface of a review evaluator user side evaluation man-machine interaction assembly according to an embodiment of the present application, which may be used for performing the subsequent evaluation. As can be seen from fig. 14, a difference item between the initial evaluation content and the review content (i.e., the "bartech scale No. 4" evaluates to "incontinence" at the initial evaluation, and the "bartech scale No. 4" evaluates to "occasional incontinence" (less than 1 time per week)) is displayed on the page, and an input box for inputting a difference item description is provided on the page for inputting the difference item description content. The above-mentioned difference item may be automatically extracted by the evaluation server 11 after comparing the initial evaluation content with the review content.
As the computer automatically extracts the difference items from the initial evaluation content and the review content, the review evaluator can quickly and specially explain the difference items to a great extent.
Those of ordinary skill in the art will be able to implement embodiments of the present application based on these descriptions. Based on the foregoing provided herein, all other embodiments that may be obtained by one of ordinary skill in the art without undue burden are intended to be within the scope of the embodiments of the present application.

Claims (6)

1. A recording method of evaluating content, characterized by comprising:
unlocking the assessment task in response to the unlocking instruction; the process of responding to the unlocking instruction to unlock the assessment task comprises the following steps: the face-to-face unlocking password generated by the supervisor user side is obtained from the supervisor user side; the unlocking password is locally or sent to an unlocking server for password verification; the user of the initial evaluation personnel unlocks the evaluation task after the password verification is passed; the unlocking password is a dynamic password generated after the supervisor user performs on-site identification and confirmation on the evaluation object of the evaluation task; the field recognition adopts a computer vision recognition method, a biological recognition method or a computer face recognition method; the field evaluation man-machine interaction component and the corresponding field evaluation supervision man-machine interaction component in the supervisor user side are in associated operation, and when a specific evaluation operation executed by the field evaluation man-machine interaction component is confirmed to be supervised by a supervision confirmation operation correspondingly executed by the field evaluation supervision man-machine interaction component, the field evaluation man-machine interaction component can execute the next evaluation operation;
Responding to an evaluation starting instruction to provide an activated field evaluation supervision man-machine interaction component corresponding to the evaluation task, wherein the field evaluation supervision man-machine interaction component outputs items to be evaluated of the evaluation task through output equipment of a user side of the evaluation personnel and inputs evaluation contents corresponding to the items to be evaluated through input equipment of the user side of the evaluation personnel;
transmitting the evaluation content input through the field evaluation man-machine interaction component to a recording server;
the on-site evaluation human-computer interaction component is provided with a plurality of displayable pages, the hierarchical structure of the pages corresponds to the structural arrangement mode, and when each displayable page is displayed on a display screen serving as output equipment of a user side of the evaluation personnel, display contents comprise corresponding items to be evaluated and evaluation content to be input marks corresponding to the items to be evaluated; and access sequence limitation is arranged among at least part of the displayable pages in the plurality of displayable pages, and the rear displayable page can be accessed only after the items to be evaluated in the front displayable page are evaluated and meet the set judgment conditions in the displayable pages with the access sequence limitation.
2. The method of claim 1, wherein: when the evaluation content corresponding to a certain item to be evaluated comprises a measurement value, the item to be evaluated comprises a item subject to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated comprises a checkable frame corresponding to the at least two selectable items one by one and a value input port corresponding to the item subject to be evaluated.
3. The method of claim 1, wherein: when the evaluation content corresponding to a certain item to be evaluated comprises a picture, an image or a voice, the item to be evaluated comprises a subject of the item to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated comprises a checkable frame corresponding to the at least two selectable items one by one and an acquisition inlet of the picture, the image or the voice corresponding to the subject of the item to be evaluated.
4. The method of claim 1, wherein: when the evaluation content corresponding to a certain item to be evaluated comprises a detail content requirement, the item to be evaluated comprises a subject of the item to be evaluated and at least two selectable items, and the evaluation content to be input mark corresponding to the item to be evaluated comprises a checkable frame corresponding to the at least two selectable items one by one and a detail content input port corresponding to the subject of the item to be evaluated.
5. The method of claim 1, wherein: the evaluation task is a task for evaluating intermediate information of the health condition of an insured person of the personal care insurance application;
the evaluator client is preset for use by an independent professional evaluator other than the contractual party with the personal care insurance application, and the supervisor client is preset for use by a worker assigned by the insurer of the personal care insurance application.
6. A recording device for evaluating content, comprising a processor coupled to a memory for storing a computer program or instructions, the processor for executing the computer program or instructions in the memory, such that the recording device performs the method of any of claims 1-5.
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