CN113344715A - Integrated management and control system and management and control method for special business products of insurance company - Google Patents

Integrated management and control system and management and control method for special business products of insurance company Download PDF

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Publication number
CN113344715A
CN113344715A CN202110587437.XA CN202110587437A CN113344715A CN 113344715 A CN113344715 A CN 113344715A CN 202110587437 A CN202110587437 A CN 202110587437A CN 113344715 A CN113344715 A CN 113344715A
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insurance
information
management module
parameter
company
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冯佳茵
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Beijing Youquan Zhihui Information Technology Co ltd
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Beijing Youquan Zhihui Information Technology Co ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/24—Querying
    • G06F16/245—Query processing
    • G06F16/2455—Query execution
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31—User authentication
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F30/00—Computer-aided design [CAD]
    • G06F30/20—Design optimisation, verification or simulation
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F8/00—Arrangements for software engineering
    • G06F8/20—Software design
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management

Abstract

The control method of the whole insurance company special business product comprises the following steps: basic information parameters related to insurance personnel, insurance companies and insurance products are inquired and called in a database, and a parameter set R is formed; respectively selecting the number x in the parameter set R1、x2And x3The information parameter of (2); based on the number x of elements in the parameter set R1、x2And x3Respectively by density functionf (x) calculating to obtain linear regression parameter A1＝f(x)/(x1！)、A2＝f(x)/(x2| A ) And A3＝f(x)/(x3| A ) (ii) a Presetting a linear regression equation E (A)n)＝3(lnAn+xn*K+An 2)/(A1+A2+A3) Wherein K is an interval in which the positive parameter is (0.6, 0.8); linear parameters E (A) of the regression parameters were calculated respectively1)、E(A2) And E (A)3) (ii) a For linear parameter E (A)1)、E(A2) And E (A)3) Evaluation was carried out.

Description

Integrated management and control system and management and control method for special business products of insurance company
The technical field is as follows:
the invention relates to an integral management and control system and a management and control method for special business products of insurance companies.
Background art:
the insurance industry refers to the industry that collects the funds in the form of contracts to compensate the economic benefits business of the insured. The insurance market is a place where insurance is bought or sold, i.e., where both parties enter into an insurance contract. It may be a centralized tangible market or a decentralized intangible market.
The organization form of insurance industry can be divided into the following four types according to the different operation bodies: 1. the national operation insurance organization, also called as public insurance, refers to the insurance organization operated by the country, local government or other public groups; 2. the company operates insurance organization, belongs to one of the people's operation insurance organization. According to the form of responsibility, the companies include the forms of a company with limited responsibility, a company with limited shares, an unlimited company, and the like. The stockpile insurance company organization has the characteristics of flexible operation and high business efficiency, but because the control right of the company is controlled in stockholders, the rights and interests of an insured are easily limited and ignored, and thus the company operation insurance organization is supervised and managed by each country legislation; 3. an insurance cooperative organization belongs to a non-company type of people in the operation and insurance, and is an organization which is commonly organized by people or units needing insurance guarantee in the society and processes insurance business in a cooperative mode. There are forms of mutual insurance cooperative, mutual insurance company, insurance cooperative, etc.; 4. the individual operation insurance form, the individual underwriting insurance business is developed through the organization of the labour society; according to the rules of the original 'temporary regulations on the management of insurance enterprises' in China, the organization system of the insurance industry in China is composed of the national insurance administrative department, the Chinese people insurance company, other insurance enterprises and the rural cooperative insurance society of mutual assistance.
At present, each insurance brokerage company has a core system thereof to integrally control and manage business products, the existing common business product control system mainly manages offline products, commissions and performances, and with the popularization of the internet and the combination of insurance companies, more and more insurance products sold online are available, the insurance products sold online cannot be effectively managed, the working efficiency of workers is affected, and therefore feedback and service cannot be timely provided for online customers, and the experience of the customers is affected.
The invention content is as follows:
the embodiment of the invention provides an insurance company special service product overall management and control system and a management and control method thereof, the structure and the method are reasonable in design, based on the mutual cooperation of a plurality of functional modules, the system can be combined with the current internet insurance trend through a plurality of mathematical model operation formulas, and can effectively manage the on-line insurance product and the off-line insurance product, so that the working efficiency of workers is improved, the customers can be accurately fed back and served, the customer satisfaction is ensured, the overall service quality of the insurance company can be improved, more customers are attracted, and the problems in the prior art are solved.
The technical scheme adopted by the invention for solving the technical problems is as follows:
the control method of the whole insurance company special business product comprises the following steps:
s1, inquiring and calling basic information parameters related to insurance staff, insurance companies and insurance products in a database, and forming a parameter set R;
s2, selecting x in the parameter set R1、x2And x3The information parameter of (2);
s3, based on the number x of elements in the parameter set R1、x2And x3Respectively operating through density functions f (x) to obtain linear regression parameters A1＝f(x)/(x1！)、A2＝f(x)/(x2| A ) And A3＝f(x)/(x3！)；
S4, presetting a linear regression equation E (A)n)＝3(lnAn+xn*K+An 2)/(A1+A2+A3) Wherein K is radix GinsengThe amount is in the interval of (0.6, 0.8); linear parameters E (A) of the regression parameters were calculated respectively1)、E(A2) And E (A)3)；
S5, linear parameter E (A)1)、E(A2) And E (A)3) Evaluation was carried out when the linearity parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance products is less than 1.5, the safety insurance products are comprehensively and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance product is more than 1.5 and less than 3, the safety insurance product is partially and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of (2) is more than 3, the insurance product is not effectively controlled.
The density function f (x) is:
Figure BDA0003088237540000031
where μ is a location parameter and σ is a scale parameter.
Said x1、x2And x3Are all in [4,8 ]]An interval.
The whole management and control system of the special business products of insurance company, the management and control system includes:
the information management module is used for inquiring, managing and setting basic information and basic permission related to insurance personnel;
the system comprises an insurance company management module, a service management module and a service management module, wherein the insurance company management module is used for inquiring and managing basic information, account information and invoice information related to an insurance company;
the insurance product management module is used for inquiring and managing scheme information and responsibility information related to insurance products;
the insurance staff management module comprises:
the role management module is used for inquiring or modifying the personnel role code, the role name and the creation time in the system;
the user management module is used for inquiring or editing detailed information of users in the system;
the authority management module is used for setting a menu format in the system;
the insurance company management module includes:
the system comprises an insurance company basic information management module, a data processing module and a data processing module, wherein the insurance company basic information management module is used for inquiring detailed information of an insurance company;
the account information module is used for inputting the account information of the insurance company into the system;
the invoice information module is used for issuing an invoice for the client according to the invoice information;
the insurance product management module includes:
the product management module is used for inquiring detailed scheme information of the insurance products;
a responsibility management module for querying a responsibility name and a responsibility property of the insurance product.
The basic information of the insurer includes at least a role code, a role name and a creation time.
The user details include at least account information, status and creation time.
The detailed information of the insurance company includes a company name, a company government, and a company logo.
The detailed solution information of the insurance product includes at least a product solution name, a product name, a commission ratio, and a liability guarantee.
By adopting the structure, the basic information and the basic authority related to insurance personnel are inquired, managed and set through the information management module, the basic information, the account information and the invoice information related to an insurance company are inquired and managed through the insurance company management module, the scheme information and the responsibility information related to an insurance product are inquired and managed through the insurance product management module, and the system of the insurance company is integrally controlled through the mutual cooperation of the plurality of functional modules, so that the system can be suitable for off-line products and on-line products; the menu format in the system is set through the authority management module, so that the corresponding menu authority can be added or deleted, and the method has the advantages of practicability, high efficiency, comprehensiveness, simplicity and convenience.
Description of the drawings:
FIG. 1 is a schematic structural diagram of the present invention.
Fig. 2 is a schematic structural diagram of an insurance manager management module according to the present invention.
Fig. 3 is a schematic structural diagram of an insurance company management module according to the present invention.
FIG. 4 is a schematic structural diagram of an insurance product management module of the present invention.
FIG. 5 is a schematic flow chart of the present invention.
The specific implementation mode is as follows:
in order to clearly explain the technical features of the present invention, the following detailed description of the present invention is provided with reference to the accompanying drawings.
As shown in fig. 1 to 5, a method for managing and controlling an insurance company dedicated business product as a whole includes the following steps:
s1, inquiring and calling basic information parameters related to insurance staff, insurance companies and insurance products in a database, and forming a parameter set R;
s2, selecting x in the parameter set R1、x2And x3The information parameter of (2);
s3, based on the number x of elements in the parameter set R1、x2And x3Respectively operating through density functions f (x) to obtain linear regression parameters A1＝f(x)/(x1！)、A2＝f(x)/(x2| A ) And A3＝f(x)/(x3！)；
S4, presetting a linear regression equation E (A)n)＝3(lnAn+xn*K+An 2)/(A1+A2+A3) Wherein K is an interval in which the positive parameter is (0.6, 0.8); linear parameters E (A) of the regression parameters were calculated respectively1)、E(A2) And E (A)3)；
S5, linear parameter E (A)1)、E(A2) And E (A)3) Evaluation was carried out when the linearity parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance products is less than 1.5, the safety insurance products are comprehensively and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance product is more than 1.5 and less than 3, the safety insurance product is partially and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of (2) is more than 3, the insurance product is not effectively controlled.
The density function f (x) is:
Figure BDA0003088237540000061
where μ is a location parameter and σ is a scale parameter.
Said x1、x2And x3Are all in [4,8 ]]An interval.
The whole management and control system of the special business products of insurance company, the management and control system includes:
the information management module is used for inquiring, managing and setting basic information and basic permission related to insurance personnel;
the system comprises an insurance company management module, a service management module and a service management module, wherein the insurance company management module is used for inquiring and managing basic information, account information and invoice information related to an insurance company;
the insurance product management module is used for inquiring and managing scheme information and responsibility information related to insurance products;
the insurance staff management module comprises:
the role management module is used for inquiring or modifying the personnel role code, the role name and the creation time in the system;
the user management module is used for inquiring or editing detailed information of users in the system;
the authority management module is used for setting a menu format in the system;
the insurance company management module includes:
the system comprises an insurance company basic information management module, a data processing module and a data processing module, wherein the insurance company basic information management module is used for inquiring detailed information of an insurance company;
the account information module is used for inputting the account information of the insurance company into the system;
the invoice information module is used for issuing an invoice for the client according to the invoice information;
the insurance product management module includes:
the product management module is used for inquiring detailed scheme information of the insurance products;
a responsibility management module for querying a responsibility name and a responsibility property of the insurance product.
The basic information of the insurer includes at least a role code, a role name and a creation time.
The user details include at least account information, status and creation time.
The detailed information of the insurance company includes a company name, a company government, and a company logo.
The detailed solution information of the insurance product includes at least a product solution name, a product name, a commission ratio, and a liability guarantee.
The working principle of the system and the method for integrally controlling the special service products of the insurance company in the embodiment of the invention is as follows: based on a plurality of functional module's mutually supporting, through multiple mathematical model and operation mode, combine together with the trend of current internet insurance, can all carry out effectual management to insurance product under line and the line on the line to promote staff's work efficiency, and the time is accurate feeds back and serves for the customer, guarantee that the customer is satisfied with, can also improve insurance company's whole quality of service, attract more customers, can be applicable to the daily operation of all kinds of insurance companies in the different regions of different specifications.
In the whole scheme, the system mainly comprises 3 functional modules, an insurance staff management module, an insurance company management module and an insurance product management module, wherein the information management module is used for inquiring, managing and setting basic information and basic rights related to insurance staff; the insurance company management module is used for inquiring and managing basic information, account information and invoice information related to an insurance company; the insurance product management module is used for inquiring and managing scheme information and responsibility information related to the insurance product; by means of the cooperation of the 3 functional modules, the combination of the functions and the current internet insurance trend can effectively manage the on-line insurance products and the off-line insurance products.
Preferably, the insurance personnel management module comprises: the role management module is used for inquiring or modifying the personnel role code, the role name and the creation time in the system; the user management module is used for inquiring or editing detailed information of users in the system; the authority management module is used for setting a menu format in the system; when the system is actually used, the role management module is clicked, so that the personnel role code, the role name and the creation time in the system can be inquired, and the system can be modified according to actual requirements; the user management module is clicked, so that the detailed information of the user using the system, the user name, the mobile phone number, the mailbox, the state and the creation time can be checked, each user can be edited, the user information can be modified, the user can be logged out, and other operation modes can be realized, and a new user can be added.
Preferably, the insurance company management module includes: the system comprises an insurance company basic information management module, a data processing module and a data processing module, wherein the insurance company basic information management module is used for inquiring detailed information of an insurance company; the account information module is used for inputting the account information of the insurance company into the system; the invoice information module is used for issuing an invoice for the client according to the invoice information; insurance company information can be inquired by means of company codes, company names, company properties, affiliated enterprises, company short names and the like.
Particularly, after the basic information management module of the insurance company is clicked in the system, detailed information of the insurance company information, such as private information of a company name and the like, can be checked.
In the account information module, account information is directly input into the system in order to avoid complicated operation steps and convenience in later period, and can be inquired in the system, so that information management is facilitated.
And the customer can write corresponding invoice through the invoice information in the invoice information module, and is more convenient and faster.
Preferably, the insurance product management module includes: the product management module is used for inquiring detailed scheme information of the insurance product; the responsibility management module is used for inquiring the responsibility name and the responsibility property of the insurance product; in the system, the product management module menu comprises product management and product information, so that a user can find corresponding products and detailed product information more quickly; as for the detailed information, at least a product plan name, a product name, a commission ratio, and a liability guarantee are included.
In the whole system, each function module is independently arranged, and the function modules can be clicked one by one to perform required operation, so that the system is well suitable for popularization and promotion of online products; before the system enters a working state, the system also needs to log in a module for identity recognition so as to perform corresponding operation.
In the control method, the method mainly comprises the following steps: basic information parameters related to insurance personnel, insurance companies and insurance products are inquired and called in a database, and a parameter set R is formed; respectively selecting the number x in the parameter set R1、x2And x3The information parameter of (2); based on the number x of elements in the parameter set R1、x2And x3Respectively operating through density functions f (x) to obtain linear regression parameters A1＝f(x)/(x1！)、A2＝f(x)/(x2| A ) And A3＝f(x)/(x3| A ) (ii) a Presetting a linear regression equation E (A)n)＝3(lnAn+xn*K+An 2)/(A1+A2+A3) Wherein K is an interval in which the positive parameter is (0.6, 0.8); linear parameters E (A) of the regression parameters were calculated respectively1)、E(A2) And E (A)3) (ii) a For linear parameter E (A)1)、E(A2) And E (A)3) The evaluation is carried out, so that the control states of the on-line insurance products and the off-line insurance products are fed back, the working efficiency of workers is improved, the customers can be fed back and serviced accurately, the satisfaction of the customers is guaranteed, and the overall service quality of insurance companies can be improved.
Typically, the number x is selected1、x2And x3Are all in [4,8 ]]The interval can ensure the accuracy of the result, can reduce the actual calculation amount, and has generality; the selected numbers are different, and errors generated in the calculation process are reduced as much as possible.
Preferably, the density function f (x) is:
Figure BDA0003088237540000091
wherein mu is a position parameter, sigma is a scale parameter, and x is the number of selected information parameters.
Under normal conditions, both the position parameter and the scale parameter can be set to be 1, so that the calculation process is accelerated, and the calculation steps are simplified; however, in some application scenarios with special requirements, the position parameter and the scale parameter need to be set separately.
For the evaluation process, when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance products is less than 1.5, the safety insurance products are comprehensively and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance product is more than 1.5 and less than 3, the safety insurance product is partially and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of (2) is more than 3, the insurance product is not effectively controlled(ii) a The selection of the evaluation interval is related to the number of the selected information parameters, and corresponding setting is required according to actual requirements.
In summary, the system and the method for managing and controlling the insurance company dedicated service product in the embodiment of the present invention are based on the interaction of a plurality of functional modules, and are combined with the current internet insurance trend through a plurality of mathematical models and operation modes, so that the system and the method can effectively manage both the online insurance product and the offline insurance product, thereby improving the work efficiency of the staff, accurately feeding back and serving the customers, ensuring the customer satisfaction, improving the overall service quality of the insurance company, attracting more customers, and being suitable for the daily operation of various insurance companies in different regions with different specifications.
The above-described embodiments should not be construed as limiting the scope of the invention, and any alternative modifications or alterations to the embodiments of the present invention will be apparent to those skilled in the art.
The present invention is not described in detail, but is known to those skilled in the art.

Claims (8)

1. The method for integrally controlling the special service products of the insurance company is characterized by comprising the following steps of:
s1, inquiring and calling basic information parameters related to insurance staff, insurance companies and insurance products in a database, and forming a parameter set R;
s2, selecting x in the parameter set R1、x2And x3The information parameter of (2);
s3, based on the number x of elements in the parameter set R1、x2And x3Respectively operating through density functions f (x) to obtain linear regression parameters A1＝f(x)/(x1！)、A2＝f(x)/(x2| A ) And A3＝f(x)/(x3！)；
S4, presetting a linear regression equation E (A)n)＝3(lnAn+xn*K+An 2)/(A1+A2+A3) Wherein K is an interval in which the positive parameter is (0.6, 0.8); linear parameters E (A) of the regression parameters were calculated respectively1)、E(A2) And E (A)3)；
S5, linear parameter E (A)1)、E(A2) And E (A)3) Evaluation was carried out when the linearity parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance products is less than 1.5, the safety insurance products are comprehensively and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of the safety insurance product is more than 1.5 and less than 3, the safety insurance product is partially and effectively controlled; when the linear parameter E (A)1)、E(A2) And E (A)3) When the average value of (2) is more than 3, the insurance product is not effectively controlled.
2. The method according to claim 1, wherein the method comprises: the density function f (x) is:
Figure FDA0003088237530000011
where μ is a location parameter and σ is a scale parameter.
3. The method according to claim 1, wherein the method comprises: said x1、x2And x3Are all in [4,8 ]]An interval.
4. The system for integrally controlling the special business products of the insurance company is characterized by comprising:
the information management module is used for inquiring, managing and setting basic information and basic permission related to insurance personnel;
the system comprises an insurance company management module, a service management module and a service management module, wherein the insurance company management module is used for inquiring and managing basic information, account information and invoice information related to an insurance company;
the insurance product management module is used for inquiring and managing scheme information and responsibility information related to insurance products;
the insurance staff management module comprises:
the role management module is used for inquiring or modifying the personnel role code, the role name and the creation time in the system;
the user management module is used for inquiring or editing detailed information of users in the system;
the authority management module is used for setting a menu format in the system;
the insurance company management module includes:
the system comprises an insurance company basic information management module, a data processing module and a data processing module, wherein the insurance company basic information management module is used for inquiring detailed information of an insurance company;
the account information module is used for inputting the account information of the insurance company into the system;
the invoice information module is used for issuing an invoice for the client according to the invoice information;
the insurance product management module includes:
the product management module is used for inquiring detailed scheme information of the insurance products;
a responsibility management module for querying a responsibility name and a responsibility property of the insurance product.
5. The system according to claim 4, wherein the system comprises: the basic information of the insurer includes at least a role code, a role name and a creation time.
6. The system according to claim 4, wherein the system comprises: the user details include at least account information, status and creation time.
7. The system according to claim 4, wherein the system comprises: the detailed information of the insurance company includes a company name, a company government, and a company logo.
8. The system according to claim 4, wherein the system comprises: the detailed solution information of the insurance product includes at least a product solution name, a product name, a commission ratio, and a liability guarantee.
CN202110587437.XA 2021-05-27 2021-05-27 Integrated management and control system and management and control method for special business products of insurance company Pending CN113344715A (en)

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1555537A (en) * 2001-01-10 2004-12-15 ��Ч�г���˾ System for appraising a financial product
CN101354767A (en) * 2007-07-27 2009-01-28 周家民 Safety network selling system
WO2015052595A1 (en) * 2013-10-07 2015-04-16 Balto Link, Uadbb Customer insurance system and method
CN108446990A (en) * 2018-03-15 2018-08-24 全民福网络科技有限公司 Insurance service is in line platform

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1555537A (en) * 2001-01-10 2004-12-15 ��Ч�г���˾ System for appraising a financial product
CN101354767A (en) * 2007-07-27 2009-01-28 周家民 Safety network selling system
WO2015052595A1 (en) * 2013-10-07 2015-04-16 Balto Link, Uadbb Customer insurance system and method
CN108446990A (en) * 2018-03-15 2018-08-24 全民福网络科技有限公司 Insurance service is in line platform

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Application publication date: 20210903