CN112529355B - Household service acquisition method, server and storage medium - Google Patents
Household service acquisition method, server and storage medium Download PDFInfo
- Publication number
- CN112529355B CN112529355B CN202011182916.5A CN202011182916A CN112529355B CN 112529355 B CN112529355 B CN 112529355B CN 202011182916 A CN202011182916 A CN 202011182916A CN 112529355 B CN112529355 B CN 112529355B
- Authority
- CN
- China
- Prior art keywords
- service
- user
- household
- information
- staff
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000000034 method Methods 0.000 title claims abstract description 36
- 238000003860 storage Methods 0.000 title claims description 15
- 238000004590 computer program Methods 0.000 claims description 22
- 230000006870 function Effects 0.000 claims description 12
- 230000004044 response Effects 0.000 claims description 6
- 238000012216 screening Methods 0.000 abstract description 4
- 230000000875 corresponding effect Effects 0.000 description 28
- 238000004891 communication Methods 0.000 description 10
- 238000010586 diagram Methods 0.000 description 9
- 238000012545 processing Methods 0.000 description 8
- 238000005516 engineering process Methods 0.000 description 7
- 230000008569 process Effects 0.000 description 5
- 230000003993 interaction Effects 0.000 description 4
- 230000003287 optical effect Effects 0.000 description 3
- 230000005540 biological transmission Effects 0.000 description 2
- 238000004140 cleaning Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000003068 static effect Effects 0.000 description 2
- 230000008859 change Effects 0.000 description 1
- 230000001276 controlling effect Effects 0.000 description 1
- 238000007667 floating Methods 0.000 description 1
- 239000011521 glass Substances 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 238000010295 mobile communication Methods 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Tourism & Hospitality (AREA)
- Economics (AREA)
- Strategic Management (AREA)
- Theoretical Computer Science (AREA)
- Entrepreneurship & Innovation (AREA)
- General Physics & Mathematics (AREA)
- Marketing (AREA)
- General Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- Educational Administration (AREA)
- Quality & Reliability (AREA)
- Operations Research (AREA)
- Game Theory and Decision Science (AREA)
- Development Economics (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Primary Health Care (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
In the embodiment of the application, a user can acquire services available to the home personnel and other services similar to the service type rapidly by acquiring service information associated with the home personnel, and among the services, the user can select target services and designate the home personnel to provide the target services for the user. For users, the method has more pertinence in selecting the target service, reduces the screening range, is simpler and more convenient to operate, and improves the service efficiency and the user experience.
Description
Technical Field
The present application relates to the field of internet technologies, and in particular, to a method, a server, and a storage medium for acquiring a home service.
Background
In the home service industry, in order to provide a user with a better quality of home service, a home service platform is provided with terminal applications for the user and the home personnel, respectively. The user can select a desired service through the application program of the user terminal, and the household staff can know the information of the order to be served through the application program of the household terminal.
In the prior art, the service association relation between the user and the household staff is determined through the terminal application program, and although the error probability can be reduced, the user can select the target service from a plurality of service information on the basis of installing the application program, and the mode and efficiency of acquiring the household service by the user are limited to a certain extent.
Disclosure of Invention
Aspects of the present application provide a method, a server, and a storage medium for acquiring a home service, which are used for enriching a manner in which a user acquires the home service, and improving service efficiency.
The embodiment of the application provides a method for acquiring household services, which comprises the following steps: responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code; inquiring a plurality of services with the same type and similar service types as the service types provided by the housekeeping staff according to the information of the housekeeping staff, and displaying the information of the housekeeping staff and the services to the user; receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
The embodiment of the application also provides a home server, which comprises: a processor and a memory storing a computer program; the processor is configured to execute the computer program for: responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code; inquiring a plurality of services with the same type and similar service types as the service types provided by the housekeeping staff according to the information of the housekeeping staff, and displaying the information of the housekeeping staff and the services to the user; receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
The present application also provides a computer readable storage medium storing a computer program, which when executed by a processor causes the processor to implement the steps in the method embodiments of the present application.
In the embodiment of the application, the user can quickly acquire the service available to the household personnel and other services similar to the service type by acquiring the service information associated with the household personnel, and among the services, the user can select the target service and designate the household personnel to provide the target service for the user. For users, the method has more pertinence in selecting the target service, reduces the screening range, is simpler and more convenient to operate, and improves the service efficiency and the user experience.
Drawings
Fig. 1 is a schematic structural diagram of a home service processing system according to an embodiment of the present application;
fig. 2 is a flowchart of a method for acquiring a home service according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of a home server according to an embodiment of the present application.
Detailed Description
For the purposes, technical solutions and advantages of the present application, the technical solutions of the present application will be clearly and completely described below with reference to specific embodiments of the present application and corresponding drawings. It will be apparent that the described embodiments are only some, but not all, of the embodiments of the present application. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.
In the related art, a user wants to acquire a home service, and a target service needs to be selected from among a plurality of home services through a terminal device installed with a home application. Because of the numerous household services displayed in the household application program, including household services of various types and areas, when a user selects a target household service, the user needs to select the target household service from the numerous household services according to the service type and the position of the user, and the process is very complicated, the error rate is high, the service efficiency is easy to reduce, and bad experience is brought to the user.
Therefore, in order to solve the above-mentioned problem, the embodiment of the present application provides a home service processing system, which can provide a service code associated with a home agent for a user, and the user can acquire service information provided by the home agent associated with the service code and information of a plurality of other services similar to the service type by collecting the service code information through a terminal device. If the user has previously provided the user with the administrative service by the administrative staff associated with the service code, the user may also want to reuse the administrative staff to provide the same or similar service thereto, and the user may directly designate the administrative staff to provide the service thereto. In addition, the user can acquire information of other housekeeping staff capable of providing the service through the service code, and if the user does not want to use the housekeeping staff which has provided the service before, the user can also designate the other housekeeping staff to provide the service for the user. Through the method, the user can obtain the household service information and household personnel providing the service rapidly in a targeted manner, when selecting the target service, the screening range is narrowed, and the service efficiency and the user experience are improved.
Fig. 1 is a schematic structural diagram of a home service processing system according to an embodiment of the present application, and as shown in fig. 1, a home service processing system 100 includes: a service code carrier 10, a home server 20, a user terminal 30 and a home terminal 40. The service code carrier 10 is used for displaying a service code associated with a household person, and the service code may be a two-dimensional code, a bar code or other information code capable of bearing household person identification information. The user terminal 30 and the home terminal 40 may be any terminal apparatus capable of providing a man-machine interaction interface and supporting man-machine interaction operation, and may be, for example, a mobile phone, a tablet computer, a notebook computer, a desktop computer, or the like. A home application corresponding to the user may be installed in the user terminal 30, and accordingly, a home application corresponding to a home person may be installed in the home terminal 40. The home server 20 may serve as a medium for data interaction between the user terminal 30 and the home terminal 40, and the user terminal 30 and the home terminal 40 may establish a communication connection with the home server 20 and perform data interaction through the home application installed thereon, respectively.
As shown in fig. 1 (1) and (2), a user may collect service code information displayed on the service code carrier 10 through the user terminal 30, and after the user terminal 30 responds to an operation of collecting the service code information by the user, a query request may be sent to the home server 20 to request for displaying the service information. Since the service code carries identification information of the home person, the user terminal 30 may transmit the identification information to the home server 20 when transmitting a query request to the home server 20. Further, after receiving the query request sent by the user terminal 30, the home server 20 may obtain information of the home personnel associated with the service code according to the identification information in the request, and query a plurality of services having the same and similar service types as the home personnel according to the information of the home personnel. That is, in querying service information, other services similar to the service type may be interested in the service of the user besides the service provided by the housekeeping staff, so that the similar services can be queried together for the user to select. For example, if the service provided by the housekeeping staff associated with the service code is kitchen and toilet cleaning, the service information can be queried for similar services such as hours, glass cleaning and indoor maintenance. For example, when the service provided by the housekeeping staff associated with the service code is the member of the month, the user can also inquire about the near service such as early education, nurse, child-care, etc. when inquiring the service information. In the case that the administrative staff and the plurality of service information are queried, the administrative server 20 may return the query result to the user terminal 30 as shown in (3) of fig. 1, so that the user terminal 30 may display the queried information to the user.
Further, after receiving the query result returned from the home server 20, the user terminal 30 may display information of the home personnel and a plurality of services to the user. As shown in the display interface of fig. 1 (4), the display interface includes information of the housekeeping staff associated with the service code and a plurality of service information, wherein the plurality of services include a service that can be provided by the housekeeping staff associated with the service code and a plurality of other services similar to the service type, and the user can select a target service from the services and assign the housekeeping staff associated with the service code to provide the target service for the user. In the case where the user determines to assign the home person associated with the service code to provide the target service for himself, as shown in (5) of fig. 1, the user terminal 30 may transmit a service request including an identification corresponding to the target service and a service location and service time designated by the user to the home server 20. Further, as shown in fig. 1 (6), after receiving a service request from a user for a target service, the home server 20 may send a notification to the home terminal 40 corresponding to the home person to assign an order corresponding to the target service to the home person, based on the service request and information of the home person, if it is determined that the home person meets the condition of providing the target service.
In embodiments of the present application, the information of the housekeeping staff may include, but is not limited to: information such as the head portrait, name, serviceable type, service scope, serviceable time, etc. of the household personnel. The home server 20 may determine whether the home person designated by the user can provide the target service by at least one of the following determination operations when determining whether the home person meets the condition for providing the target service.
Judgment 1: judging whether the type of the target service is consistent with the type of the service which can be provided by the household staff;
judging 2: judging whether the service location in the service request is within the service range of the home administration staff;
judging 3: judging whether the service time in the service request is within the serviceable time of the home administration staff;
if the results of at least one of the above judging operations are yes, it is determined that the housekeeping staff meets the condition of providing the target service for the user. For example, the user may specify that the target service type is hours, the service location is the morning of Beijing city, and the service time is 10:00-11:00 am on 10 months and 11 days. The type of service provided by the household personnel specified by the user is the fall-through; or, the user-specified household staff can serve the Beijing lake area; alternatively, if the user-specified household personnel does not have time at 10:00 a.m. to 11:00 a.m. on 10 months 11, the user-specified household personnel may not meet the conditions for providing the target service to the user. Correspondingly, if the user-specified housekeeping person can provide the hour work service in the morning of Beijing city at 10:00-11:00 am on the day of 10 months 11, the housekeeping person meets the condition of providing the target service for the user, the housekeeping server 20 can send a notification to the corresponding household terminal 40 of the housekeeping person to assign an order corresponding to the target service to the housekeeping person.
In this embodiment of the present application, when querying information of a plurality of services, the home server 20 may query information of other home staff that can provide the plurality of services, and return the information of the other home staff to the user terminal 30 together, so as to display the information of the other home staff to the user, as shown in a display interface in fig. 1, where the information of the other home staff that can provide the plurality of services is further included in the display interface. When determining whether the user-specified home person meets the target service providing condition, the home server 20 may send a prompt message to the user according to the determination result if any of the determination conditions is not met, so as to prompt the user to select other home person to provide the target service for the user. In the embodiment of the application, the mode of the prompt information is not limited, for example, the currently designated housekeeping staff can be prompted in the forms of popup window, floating layer, message and the like, the user can select other housekeeping staff meeting the condition of providing the target service to provide the target service for the user after seeing the prompt information. Further, as shown in fig. 1 (5) and (6), the user terminal 30 may send a service request to the home server 20 in response to an operation of selecting another home person by the user, where the service request carries information such as a service identifier and an identifier of the other home person selected by the user, and the home server 20 may send a notification to the home terminal 40 corresponding to the other home person according to the information in the service request, so as to assign an order corresponding to the target service to the other home person.
In an alternative embodiment, when determining whether the user-specified housekeeping person meets the target service provision condition, the user terminal 30 may further display, to the user, a function of discarding the housekeeping person to provide the target service to the user according to the determination result, for example, a selection button in the display interface in fig. 1, by operating the button, the user may close the authority of the currently-specified housekeeping person to provide the target service to the user, and select other housekeeping persons that can provide the target service to the user. Further, as shown in fig. 1 (5) and (6), in response to the user giving up the operation of the home staff member and selecting the operation of the other home staff member that can provide the target service, the user terminal 30 may send a service request to the home server 20, where the service request carries information such as a service identifier and the identifier of the other home staff member selected by the user, and the home server 20 may send a notification to the home terminal 40 corresponding to the other home staff member according to the information in the service request, so as to assign an order corresponding to the target service to the other home staff member.
In the embodiment of the application, the user can quickly acquire the service available to the household personnel and other services similar to the service type by acquiring the service information associated with the household personnel, and among the services, the user can select the target service and designate the household personnel to provide the target service for the user. And, can also obtain the information of other housekeeping staff that can provide a plurality of services through this service code, under the condition that the household staff that the user appointed provides the target service does not accord with the condition, can also appointed other household staff to provide the target service for oneself. For users, the method has more pertinence in selecting the target service, reduces the screening range, is simpler and more convenient to operate, and improves the service efficiency and the user experience.
The embodiment of the application also provides a method for acquiring the household service, fig. 2 is a flowchart of the method for acquiring the household service, and as shown in fig. 2, the method includes:
s1, responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code.
S2, inquiring a plurality of services with the same service type and similar service types as the housekeeping staff according to the information of the housekeeping staff, and displaying the information of the housekeeping staff and the services to the user.
S3, receiving a service request sent by a user to the target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
In the embodiment of the application, the home server can acquire the information of the home personnel associated with the service codes according to the service code information acquired by the user and a plurality of services of the same type and similar type as the service types provided by the home personnel, and the queried result is displayed to the user through the user terminal. When the user selects the target service from the displayed multiple services and designates the housekeeping staff to provide the target service for the user, the user can send a service request to the housekeeping server, and after receiving the service request sent by the user to the target service, the housekeeping server can judge whether the housekeeping staff meets the condition of providing the target service according to the identification corresponding to the target service, the service place, the service time and the information of the housekeeping staff, and assign an order corresponding to the target service to the housekeeping staff under the condition that the housekeeping staff meets the condition of providing the target service.
In an alternative embodiment of its own, the information of the household personnel may include: the service request comprises an identifier, a service location and a service time corresponding to the target service; the head portrait, name, serviceable type, service scope, and serviceable time of the household personnel. Further alternatively, in determining whether the housekeeping person meets the condition of providing the target service, at least one of the following determination operations may be performed:
judgment 1: judging whether the type of the target service is consistent with the type of the service which can be provided by the household staff;
judging 2: judging whether the service location in the service request is within the service range of the home administration staff;
judging 3: judging whether the service time in the service request is within the serviceable time of the home administration staff;
if the results of at least one judging operation are yes, determining that the housekeeping staff meets the conditions of providing the target service, and further, sending a notification to the housekeeping staff selected by the user so as to assign an order corresponding to the target service to the housekeeping staff.
In an alternative embodiment, when information of a plurality of services is queried, information of other housekeeping staff providing the plurality of services can be queried, and the information of the other housekeeping staff can be displayed to a user through a user terminal. Further optionally, when judging whether the home personnel meet the condition of providing the target service, if any of the above judging conditions is not met, a prompt message may be sent to the user through the user terminal to prompt the user to select other home personnel to provide the target service for the user. The user sees the prompt information, can select other housekeeping staff, and when responding to the operation of selecting other housekeeping staff by the user, can send a notice to the other housekeeping staff selected by the user so as to assign orders corresponding to the target service to the other housekeeping staff.
In another alternative embodiment, when judging whether the housekeeping staff meets the condition of providing the target service, if all the judging conditions are met, the user can display the function of giving up the housekeeping staff to provide the target service for the user through the user terminal, for example, an operation button, and the user can close the authority of the current housekeeping staff to provide the target service for the user through the operation button, and select other housekeeping staff to provide the target service for the user. Further, in response to the user relinquishing the operation of the home personnel and selecting another home personnel that can provide the target service, a notification may be sent to the other home personnel selected by the user to assign orders corresponding to the target service to the other home personnel.
In an alternative embodiment of the present application, the service code may be a two-dimensional code or bar code associated with a household person, and other information codes capable of carrying household person identification information, so that the user can access the service list display page by scanning the service code.
It should be noted that, the execution subjects of each step of the method provided in the above embodiment may be the same device, or the method may also be executed by different devices. For example, the execution subject of step S1 to step S3 may be the device a; for another example, the execution subject of steps S1 to S2 may be the device a, and the execution subject of step S3 may be the device B; etc. In addition, in the above-described embodiment and the flow described in the drawings, a plurality of operations appearing in a specific order are included, but it should be clearly understood that the operations may be performed out of the order in which they appear herein or performed in parallel, the sequence numbers of the operations such as S1, S2, etc. are merely used to distinguish between the various operations, and the sequence numbers themselves do not represent any order of execution. In addition, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel.
The embodiment of the application also provides a home server, as shown in fig. 3, which includes: a processor 31 and a memory 32 storing a computer program; wherein the processor 31 and the memory 32 may be one or more.
The memory 32 is mainly used for storing computer programs, which can be executed by the processor, so that the processor controls the home server to realize corresponding functions and complete corresponding actions or tasks. In addition to storing computer programs, the memory may be configured to store various other data to support operations on the home server, examples of which include instructions for any application or method operating on the home server.
The memory 32 may be implemented by any type or combination of volatile or nonvolatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk.
In the embodiment of the present application, the implementation form of the processor 31 is not limited, and may be, for example, but not limited to, a CPU, GPU, MCU, or the like. The processor 31 may be regarded as a control system of the home server and may be used to execute a computer program stored in the memory 32 for controlling the home server to perform the corresponding functions, to perform the corresponding actions or tasks. It should be noted that, depending on the implementation form of the home server and the scene in which the home server is located, the functions, actions or tasks to be implemented may be different; accordingly, the computer programs stored in the memory 32 may also be different, and the execution of the different computer programs by the processor 31 may control the home server to perform different functions, perform different actions or tasks.
In the present embodiment, when the processor 31 executes the computer program in the memory 32, it is used to: responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code; inquiring a plurality of services with the same and similar service types as the housekeeping staff according to the information of the housekeeping staff, and displaying the information of the housekeeping staff and the services to a user; receiving a service request sent by a user to a target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
In an alternative embodiment, the information of the household staff includes: the head portrait, name, serviceable type, service scope, and serviceable time of the household personnel.
In an alternative embodiment, the processor 31 is further configured to perform at least one of the following determination operations: judging whether the type of the target service is consistent with the type of the service which can be provided by the household staff; judging whether the service location in the service request is within the service range of the home administration staff; judging whether the service time in the service request is within the serviceable time of the home administration staff; if at least one judgment operation result is yes, determining that the household personnel accords with the condition of providing the target service.
In an alternative embodiment, processor 31 is further configured to: the information of other housekeeping staff who can provide a plurality of services is queried and displayed to the user.
In an alternative embodiment, processor 31 is further configured to: under the condition that any judging condition is not met, prompt information is sent to a user so as to prompt the user to select other household personnel to provide target services for the user; in response to an operation by the user to select another household, the other household is assigned an order corresponding to the target service.
In an alternative embodiment, processor 31 is further configured to: under the condition that all judging conditions are met, displaying a function of giving up the household personnel to provide the target service for the user; and assigning orders corresponding to the target services to other housekeeping staff in response to the user giving up the operations of the housekeeping staff and selecting other housekeeping staff that can provide the target services.
In an alternative embodiment, the service code is a two-dimensional code or bar code associated with the household for the user to access the service list presentation page by scanning the service code.
As shown in fig. 3, the home server further includes: communication component 33 and power component 34, among other components. Only some of the components are schematically shown in fig. 3, which does not mean that the home server only comprises the components shown in fig. 3.
Accordingly, the present application also provides a computer readable storage medium storing a computer program, which when executed is capable of implementing the steps executable by the home server in the above method embodiments.
The communication assembly of fig. 3 is configured to facilitate wired or wireless communication between the device in which the communication assembly is located and other devices. The device where the communication component is located can access a wireless network based on a communication standard, such as a mobile communication network of WiFi,2G, 3G, 4G/LTE, 5G, etc., or a combination thereof. In one exemplary embodiment, the communication component receives a broadcast signal or broadcast-related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component may further include a Near Field Communication (NFC) module, radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and the like.
The power supply assembly in fig. 3 provides power for various components of the device in which the power supply assembly is located. The power components may include a power management system, one or more power sources, and other components associated with generating, managing, and distributing power for the devices in which the power components are located.
It will be appreciated by those skilled in the art that embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment, or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems) and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flowchart illustrations and/or block diagrams, and combinations of flows and/or blocks in the flowchart illustrations and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In one typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include volatile memory in a computer-readable medium, random Access Memory (RAM) and/or nonvolatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of computer-readable media.
Computer readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of storage media for a computer include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium, which can be used to store information that can be accessed by a computing device. Computer-readable media, as defined herein, does not include transitory computer-readable media (transmission media), such as modulated data signals and carrier waves.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article or apparatus that comprises an element.
The foregoing is merely exemplary of the present application and is not intended to limit the present application. Various modifications and changes may be made to the present application by those skilled in the art. Any modifications, equivalent substitutions, improvements, etc. which are within the spirit and principles of the present application are intended to be included within the scope of the embodiments of the present application.
Claims (9)
1. A home service acquisition method, comprising:
responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code;
inquiring a plurality of interesting services which can provide services of the same type as the housekeeping staff and are similar to the services which can be provided by the housekeeping staff and information of other housekeeping staff which can provide the interesting services according to the information of the housekeeping staff, and displaying the information of the housekeeping staff, the information of the other housekeeping staff, the services of the same type as the services which can be provided by the housekeeping staff and the interesting services to the user;
if the user is provided with the household service before the household personnel associated with the service code and the user requests to reuse the household personnel to provide the same or similar service, generating a service request for the user to specify the household personnel to provide the target service; the target service is at least one service of a plurality of interesting services which can provide the same service type for the household staff and is similar to the service type provided by the household staff;
receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
2. The method of claim 1, wherein the service request includes an identifier, a service location, and a service time corresponding to the target service; information of the household personnel, including: the head portrait, name, serviceable type, service scope, and serviceable time of the household personnel.
3. The method of claim 2, further comprising at least one of the following:
judging whether the type of the target service is consistent with the type of the service which can be provided by the household staff;
judging whether the service location in the service request is within the service range of the household personnel;
judging whether the service time in the service request is within the serviceable time of the household personnel;
and if the at least one judging operation results are yes, determining that the household personnel accord with the condition for providing the target service.
4. A method according to claim 3, further comprising:
under the condition that any judging condition is not met, prompt information is sent to the user so as to prompt the user to select other household personnel to provide the target service for the user;
and assigning orders corresponding to the target service to other household personnel when responding to the operation of selecting the other household personnel by the user.
5. A method according to claim 3, further comprising:
under the condition that all judging conditions are met, displaying the function of giving up the home personnel to provide the target service for the user; and
and assigning orders corresponding to the target service to other housekeeping staff in response to the user giving up the operation of the housekeeping staff and selecting other housekeeping staff capable of providing the target service.
6. The method of any one of claims 1-5, further comprising:
the service code is a two-dimensional code or bar code associated with the household personnel, so that the user can enter a service list display page by scanning the service code.
7. A home server, comprising: a processor and a memory storing a computer program;
the processor is configured to execute the computer program for:
responding to the operation of collecting service code information by a user, and obtaining information of household personnel associated with the service code;
inquiring a plurality of interesting services which can provide services of the same type as the housekeeping staff and are similar to the services which can be provided by the housekeeping staff and information of other housekeeping staff which can provide the interesting services according to the information of the housekeeping staff, and displaying the information of the housekeeping staff, the information of the other housekeeping staff, the services of the same type as the services which can be provided by the housekeeping staff and the interesting services to the user;
if the user is provided with the household service before the household personnel associated with the service code and the user requests to reuse the household personnel to provide the same or similar service, generating a service request for the user to specify the household personnel to provide the target service; the target service is at least one service of a plurality of interesting services which can provide the same service type for the household staff and is similar to the service type provided by the household staff;
receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the household personnel according to the service request and the information of the household personnel under the condition that the household personnel are judged to be in accordance with the condition of providing the target service.
8. The server of claim 7, wherein the processor is further configured to:
and under the condition that the housekeeping staff does not meet the condition of providing the target service, responding to the operation of selecting the other housekeeping staff by the user, and assigning orders corresponding to the target service to the other housekeeping staff.
9. A computer readable storage medium storing a computer program, characterized in that the computer program, when executed by a processor, causes the processor to carry out the steps of the method according to any one of claims 1-6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011182916.5A CN112529355B (en) | 2020-10-29 | 2020-10-29 | Household service acquisition method, server and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011182916.5A CN112529355B (en) | 2020-10-29 | 2020-10-29 | Household service acquisition method, server and storage medium |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN112529355A CN112529355A (en) | 2021-03-19 |
| CN112529355B true CN112529355B (en) | 2024-03-12 |
Family
ID=74980527
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202011182916.5A Active CN112529355B (en) | 2020-10-29 | 2020-10-29 | Household service acquisition method, server and storage medium |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN112529355B (en) |
Families Citing this family (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113159521A (en) * | 2021-03-26 | 2021-07-23 | 珠海大横琴科技发展有限公司 | Service scheduling method and device |
Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6978565B1 (en) * | 2001-11-19 | 2005-12-27 | Tom Tollius | Device and method for communication with housekeeping services |
| KR20090001452A (en) * | 2007-04-14 | 2009-01-09 | 주식회사 신한은행 | System and method for operating electronic housekeeping book and program recording medium |
| JP2018113006A (en) * | 2017-01-13 | 2018-07-19 | 悠記 青木 | Global maintenance service support system |
| CN108961102A (en) * | 2018-07-13 | 2018-12-07 | 深圳市丰巢科技有限公司 | A kind of realization method and system of cook to family |
| CN109427006A (en) * | 2017-09-01 | 2019-03-05 | 辛顺辉 | Reservation-free dynamic recommendation system |
| CN109658181A (en) * | 2018-11-09 | 2019-04-19 | 长沙市到家悠享家政服务有限公司 | Information processing method and device |
| KR20190076381A (en) * | 2017-12-22 | 2019-07-02 | (주)블루와이즈 | Healthy content recommendation service system using big datas |
| CN110472761A (en) * | 2019-08-22 | 2019-11-19 | 广州为想互联网科技有限公司 | Household services reserving method, apparatus and system |
| CN111667361A (en) * | 2020-06-19 | 2020-09-15 | 上海印闪网络科技有限公司 | Loan product recommendation method based on user behaviors |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20090192945A1 (en) * | 2008-01-29 | 2009-07-30 | Lionos GmbH | Service marketplace system |
| US20150134461A1 (en) * | 2013-09-30 | 2015-05-14 | Goldenslate, Inc. | Referral management methods and apparatus |
-
2020
- 2020-10-29 CN CN202011182916.5A patent/CN112529355B/en active Active
Patent Citations (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US6978565B1 (en) * | 2001-11-19 | 2005-12-27 | Tom Tollius | Device and method for communication with housekeeping services |
| KR20090001452A (en) * | 2007-04-14 | 2009-01-09 | 주식회사 신한은행 | System and method for operating electronic housekeeping book and program recording medium |
| JP2018113006A (en) * | 2017-01-13 | 2018-07-19 | 悠記 青木 | Global maintenance service support system |
| CN109427006A (en) * | 2017-09-01 | 2019-03-05 | 辛顺辉 | Reservation-free dynamic recommendation system |
| KR20190076381A (en) * | 2017-12-22 | 2019-07-02 | (주)블루와이즈 | Healthy content recommendation service system using big datas |
| CN108961102A (en) * | 2018-07-13 | 2018-12-07 | 深圳市丰巢科技有限公司 | A kind of realization method and system of cook to family |
| CN109658181A (en) * | 2018-11-09 | 2019-04-19 | 长沙市到家悠享家政服务有限公司 | Information processing method and device |
| CN110472761A (en) * | 2019-08-22 | 2019-11-19 | 广州为想互联网科技有限公司 | Household services reserving method, apparatus and system |
| CN111667361A (en) * | 2020-06-19 | 2020-09-15 | 上海印闪网络科技有限公司 | Loan product recommendation method based on user behaviors |
Also Published As
| Publication number | Publication date |
|---|---|
| CN112529355A (en) | 2021-03-19 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| US10433237B1 (en) | Methods and systems for beacon-based management of shared resources | |
| CA2832582C (en) | Performing social networking functions using matrix codes | |
| EP2888869B1 (en) | Systems and methods for managing location data and providing a privacy framework | |
| US8655693B2 (en) | System and method for automating travel related features | |
| US20160217114A1 (en) | Screenshot processing device and method for same | |
| KR101124715B1 (en) | Method and apparatus for automated publishing of customized presence information | |
| AU2014337467A1 (en) | Systems, methods, and computer program products for contact information | |
| US9386405B2 (en) | Location-based profiles | |
| CN112418780B (en) | Household information providing method, server and storage medium | |
| US8565763B2 (en) | User device radio activity optimization in dead zones | |
| CN112529355B (en) | Household service acquisition method, server and storage medium | |
| JP2017228320A (en) | Information management method | |
| CN112819574A (en) | Method, device and storage medium for generating household order | |
| US20120265660A1 (en) | Apparatus for providing image service in mobile terminal, and system and method for providing an image service | |
| JP6427997B2 (en) | Communication control method, communication control system, and communication control program | |
| JP6622247B2 (en) | Terminal device, wireless communication system, terminal information collecting method, and computer program | |
| CN114969389B (en) | Address template, data generation method, device, equipment and storage medium | |
| KR100712462B1 (en) | System and method for supporting location based communications, and a cell phone used for the same | |
| US20220147916A1 (en) | Information processing apparatus, information processing method, and non-transitory storage medium | |
| US11601786B2 (en) | Posting right giving device, posting right giving method, and posting right giving program | |
| KR102453267B1 (en) | Method for providing information and electronic device using the same | |
| WO2023110161A1 (en) | Systems and methods for improving accuracy of ue location determinations in a wireless communications network | |
| CN111666277B (en) | Data chart, data source file updating method, device, system and storage medium | |
| JP2021022335A (en) | Server, information processing system, and method for processing information | |
| CN111582637A (en) | Service system of data resource and monitoring method and device of data resource |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| GR01 | Patent grant | ||
| GR01 | Patent grant |