CN112529355A - Method for acquiring household services, server and storage medium - Google Patents
Method for acquiring household services, server and storage medium Download PDFInfo
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Abstract
In the embodiment of the application, a user can quickly acquire services provided by an administrative staff and other services similar to the service type by acquiring service information associated with the administrative staff, and in the services, the user can select target services and designate the administrative staff to provide the target services for the administrative staff. For the user, the method has the advantages of being more targeted when the target service is selected, reducing the screening range, being simpler and more convenient to operate, and improving the service efficiency and the user experience.
Description
Technical Field
The present application relates to the field of internet technologies, and in particular, to a method, a server, and a storage medium for acquiring a home service.
Background
In the home services industry, in order to provide better home services for users, a home services platform provides terminal applications for users and home staff respectively. The user can select a desired service through an application of the user terminal, and the housekeeping staff can know information of a served order through the application of the housekeeping terminal.
In the prior art, the service association relationship between the user and the housekeeping staff is determined through the terminal application program, so that although the error probability can be reduced, the user can screen the target service from a plurality of service information on the basis of installing the application program, and the mode and the efficiency of obtaining the housekeeping service by the user are limited to a certain extent.
Disclosure of Invention
Aspects of the application provide an acquiring method of an housekeeping service, a server and a storage medium, which are used for enriching the way of acquiring the housekeeping service by a user and improving the service efficiency.
The embodiment of the application provides a method for acquiring housekeeping services, which comprises the following steps: responding to the operation of collecting service code information by a user, and acquiring information of housekeeping personnel associated with the service code; inquiring a plurality of services which have the same and similar service types as the housekeeping personnel and can be provided by the housekeeping personnel according to the information of the housekeeping personnel, and displaying the information of the housekeeping personnel and the plurality of services to the user; and receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the housekeeping personnel according to the service request and the information of the housekeeping personnel under the condition that the housekeeping personnel are judged to be in accordance with the condition of providing the target service.
An embodiment of the present application further provides an administrative server, including: a processor and a memory storing a computer program; the processor to execute the computer program to: responding to the operation of collecting service code information by a user, and acquiring information of housekeeping personnel associated with the service code; inquiring a plurality of services which have the same and similar service types as the housekeeping personnel and can be provided by the housekeeping personnel according to the information of the housekeeping personnel, and displaying the information of the housekeeping personnel and the plurality of services to the user; and receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the housekeeping personnel according to the service request and the information of the housekeeping personnel under the condition that the housekeeping personnel are judged to be in accordance with the condition of providing the target service.
Embodiments of the present application also provide a computer-readable storage medium storing a computer program, which, when executed by a processor, causes the processor to implement the steps in the embodiments of the method of the present application.
In the embodiment of the application, the user can quickly acquire the services provided by the housekeeping staff and other services similar to the service types by collecting the service information associated with the housekeeping staff, and in the services, the user can select the target service and designate the housekeeping staff to provide the target service for the user. For the user, the method has the advantages of being more targeted when the target service is selected, reducing the screening range, being simpler and more convenient to operate, and improving the service efficiency and the user experience.
Drawings
Fig. 1 is a schematic structural diagram of an housekeeping service processing system according to an embodiment of the present disclosure;
fig. 2 is a flowchart of a method for acquiring a home service according to an embodiment of the present disclosure;
fig. 3 is a schematic structural diagram of an administrative server according to an embodiment of the present application.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
In the prior art, when a user wants to obtain an administrative service, the user needs to select a target service from a plurality of administrative services through a terminal device installed with an administrative application. Because the numerous home services displayed in the home application program include various types and multiple regions of home services, when a user selects a target home service, the user needs to screen the target home service from the numerous home services according to the service type and the position required by the user, and the process is very complicated, high in error rate, easy to reduce service efficiency and brings bad experience to the user.
Therefore, in order to solve the above problem, an embodiment of the present invention provides an administrative service processing system, which can provide a service code associated with an administrative person for a user, and the user can acquire service information that can be provided by the administrative person associated with the service code and information of a plurality of other services similar to the service type by acquiring the service code information through a terminal device. If the housekeeping person associated with the service code provides the home service for the user before, the user also wants to use the housekeeping person again to provide the same or similar service for the user, and the user can directly designate the housekeeping person to provide the service for the user. In addition, the user can also acquire the information of other housekeeping personnel capable of providing the service through the service code, and if the user does not want to use the housekeeping personnel which are provided with the service before, the user can also designate other housekeeping personnel to provide the service for the user. By the method, the user can pointedly and quickly acquire the housekeeping service information and the housekeeping personnel capable of providing the service, the screening range is narrowed when the target service is selected, and the service efficiency and the user experience are favorably improved.
Fig. 1 is a schematic structural diagram of an administrative service processing system according to an embodiment of the present application, and as shown in fig. 1, the administrative service processing system 100 includes: a service code carrier 10, a home server 20, a user terminal 30 and a home terminal 40. The service code carrier 10 is used for displaying a service code associated with the housekeeping personnel, and the service code can be a two-dimensional code, a bar code or other information codes capable of bearing identification information of the housekeeping personnel. The user terminal 30 and the home terminal 40 may be any terminal device capable of providing a human-computer interaction interface and supporting human-computer interaction, for example, a mobile phone, a tablet computer, a notebook computer, a desktop computer, or the like. A home application corresponding to the user may be installed in the user terminal 30, and accordingly, a home application corresponding to the housekeeping personnel may be installed in the home terminal 40. The home service server 20 may serve as a medium for data interaction between the user terminal 30 and the home service terminal 40, and the user terminal 30 and the home service terminal 40 may establish a communication connection with the home service server 20 and perform data interaction through the home application installed thereon, respectively.
As shown in fig. 1 (i) and (ii), a user may collect service code information displayed on the service code carrier 10 through the user terminal 30, and after the user terminal 30 responds to an operation of collecting the service code information by the user, the user terminal may send a query request to the home server 20 to request for displaying the service information. Since the service code carries identification information of the housekeeping person, the user terminal 30 may transmit the identification information to the housekeeping server 20 when transmitting the query request to the housekeeping server 20. Further, after receiving the query request sent by the user terminal 30, the home administration server 20 may obtain information of the home administration staff associated with the service code according to the identification information in the request, and query a plurality of services that are the same as or similar to the types of services that the home administration staff can provide according to the information of the home administration staff. That is, when inquiring the service information, besides the services provided by the housekeeping staff, other services similar to the service type may also be the services of interest to the user, so that the services similar to the service type may also be inquired together for the user to select. For example, the service provided by the housekeeping staff associated with the service code is kitchen and toilet cleaning, and when the service information is inquired, similar services such as hourly service, glass cleaning, indoor maintenance and the like can be inquired. For example, when the service that can be provided by the housekeeping staff associated with the service code is a month-sister, it is also possible to inquire about the service information, such as an early education service, a nurse service, a child-sister-in service, and the like. In the case that the housekeeping staff and a plurality of service information are queried, as shown in fig. 1 by c, the housekeeping server 20 may return the query result to the user terminal 30, so that the user terminal 30 may display the queried information to the user.
Further, after receiving the query result returned by the home server 20, the user terminal 30 may display information of the home staff and a plurality of services to the user. As shown in the presentation interface of the fourth embodiment in fig. 1, the presentation interface includes information of the housekeeping staff associated with the service code and a plurality of service information, wherein the plurality of services include services that can be provided by the housekeeping staff associated with the service code and a plurality of other services similar to the service type, and the user can select a target service from the services and assign the housekeeping staff associated with the service code to provide the target service for the user. In the case that the user determines to assign the housekeeping personnel associated with the service code to provide the target service for the user, as shown by the fifth in fig. 1, the user terminal 30 may send a service request to the housekeeping server 20, where the service request includes the identifier corresponding to the target service and the service location and service time specified by the user. Further, as shown in fig. 1, after receiving a service request sent by a user for a target service, the housekeeping server 20 may send a notification to the housekeeping terminal 40 corresponding to the housekeeping staff according to the service request and information of the housekeeping staff when the housekeeping staff is determined to meet a condition for providing the target service, so as to assign an order corresponding to the target service to the housekeeping staff.
In the embodiment of the present application, the information of the housekeeping staff may include, but is not limited to: the head portrait, the name, the serviceable type, the service range, the serviceable time and other information of the housekeeping staff. The home administration server 20 may determine whether the home administration person designated by the user can provide the target service through at least one of the following determination operations when determining whether the home administration person meets the condition for providing the target service.
Judgment 1: judging whether the type of the target service is consistent with the service types provided by the housekeeping staff;
and (3) judging: judging whether the service place in the service request is in the service range of the housekeeping staff or not;
and 3, judgment: judging whether the service time in the service request is within the serviceable time of the housekeeping staff or not;
and if the results of the at least one judgment operation are yes, determining that the housekeeping personnel meet the conditions for providing the target service for the user. For example, the target service type specified by the user is Hour's worker, the service place is the sunny district in Beijing, and the service time is 10 months and 11 days at 10:00-11:00 am. The service type which can be provided by the housekeeping staff specified by the user is a month-to-month-sister; alternatively, the scope of the home services designated by the user is in the beijing haichi region; or, if the housekeeping person specified by the user has no time in 10:00-11:00 am on 11/10/month, the housekeeping person does not meet the condition of providing the target service for the user. Correspondingly, if the housekeeping person specified by the user can provide the hourly service in the sunny region of beijing city at 10:00-11:00 am on 11 months and 11 days, and the housekeeping person meets the condition of providing the target service for the user, the housekeeping server 20 may send a notification to the housekeeping terminal 40 corresponding to the housekeeping person, so as to assign the order corresponding to the target service to the housekeeping person.
In the embodiment of the present application, when querying information of a plurality of services, the housekeeping server 20 may also query information of other housekeeping personnel capable of providing the plurality of services, and return the information of the other housekeeping personnel to the user terminal 30 together, so as to display the information of the other housekeeping personnel to the user, as shown in the display interface in fig. 1, the display interface further includes information of the other housekeeping personnel capable of providing the plurality of services. When the housekeeping server 20 determines whether the housekeeping staff specified by the user meets the conditions for providing the target service, if any of the conditions is not met, the user terminal 30 may send a prompt message to the user according to the determination result to prompt the user to select other housekeeping staff to provide the target service for the user. In the embodiment of the present application, the manner of prompting the information is not limited, for example, the currently specified housekeeping personnel may be prompted in the forms of a pop-up window, a floating layer, a message, and the like, that the housekeeping personnel do not meet the condition for providing the target service, and after the user sees the prompting information, the user may select other housekeeping personnel meeting the condition for providing the target service to provide the target service for the user. Further, as shown in fig. 1, when responding to the operation of selecting another housekeeping person by the user, the user terminal 30 may send a service request to the housekeeping server 20, where the service request carries information such as a service identifier and identifiers of the other housekeeping persons selected by the user, and the housekeeping server 20 may send a notification to the housekeeping terminals 40 corresponding to the other housekeeping persons according to the information in the service request, so as to assign an order corresponding to the target service to the other housekeeping persons.
In an alternative embodiment, when the housekeeping server 20 determines whether the housekeeping staff specified by the user meets the condition for providing the target service, and if all the determination conditions are met, the user terminal 30 may further display, according to the determination result, a function of giving up the housekeeping staff to provide the target service for the user, for example, a selection button in the interface shown in fig. 1, by which the user may close the authority of the currently specified housekeeping staff to provide the target service for the user, and select other housekeeping staff capable of providing the target service to provide the target service for the user. Further, as shown in fig. 1, when responding to the operation that the user abandons the operation of the housekeeping staff and selects the operation of other housekeeping staff capable of providing the target service, the user terminal 30 may send a service request to the housekeeping server 20, where the service request carries information such as the service identifier and the identifiers of other housekeeping staff selected by the user, and the housekeeping server 20 may send a notification to the housekeeping terminals 40 corresponding to other housekeeping staff according to the information in the service request, so as to assign the order corresponding to the target service to other housekeeping staff.
In the embodiment of the application, the user can quickly acquire the services provided by the housekeeping staff and other services similar to the service types by collecting the service information associated with the housekeeping staff, and in the services, the user can select the target service and designate the housekeeping staff to provide the target service for the user. And, can also obtain the information of other housekeeping personnel that can provide a plurality of services through the service code, under the situation that the housekeeping personnel that the user appoints to provide the goal service is not eligible, still can appoint other housekeeping personnel to provide the goal service for oneself. For the user, the method has the advantages of being more targeted when the target service is selected, reducing the screening range, being simpler and more convenient to operate, and improving the service efficiency and the user experience.
An embodiment of the present application further provides an acquiring method of the housekeeping service, and fig. 2 is a flowchart of the acquiring method of the housekeeping service, and as shown in fig. 2, the method includes:
and S1, responding to the operation of collecting the service code information by the user, and acquiring information of the housekeeping personnel associated with the service code.
And S2, inquiring a plurality of services which are the same as or similar to the types of services which can be provided by the housekeeping staff according to the information of the housekeeping staff, and displaying the information of the housekeeping staff and the plurality of services to the user.
And S3, receiving a service request sent by the user to the target service, and assigning an order corresponding to the target service to the housekeeping staff according to the service request and the information of the housekeeping staff under the condition that the housekeeping staff is judged to be in accordance with the target service providing condition.
In the embodiment of the application, the housekeeping server can acquire information of housekeeping personnel associated with the service code according to the service code information acquired by the user, and a plurality of services with the same or similar service types as the housekeeping personnel can be provided by the housekeeping personnel, and the inquired result is displayed to the user through the user terminal. The method comprises the steps that a user can send a service request to an administrative server under the condition that a target service is selected from a plurality of displayed services and administrative staff are designated to provide the target service for the user, after the administrative server receives the service request sent by the user to the target service, whether the administrative staff meet the conditions for providing the target service or not can be judged according to the service request comprising identification, service places, service time and information of the administrative staff, wherein the identification, the service places, the service time and the information of the administrative staff correspond to the target service, and orders corresponding to the target service are assigned to the administrative staff under the condition that the administrative staff meet the conditions for providing the target service.
In an alternative embodiment of the present application, the information of the housekeeping staff may include: the service request comprises an identification corresponding to the target service, a service place and service time; the head portrait, name, serviceable type, service scope, and serviceable time of the housekeeping. Further optionally, in determining whether the housekeeping personnel are eligible for providing the target service, at least one of the following determination operations may be performed:
judgment 1: judging whether the type of the target service is consistent with the service types provided by the housekeeping staff;
and (3) judging: judging whether the service place in the service request is in the service range of the housekeeping staff or not;
and 3, judgment: judging whether the service time in the service request is within the serviceable time of the housekeeping staff or not;
if the result of at least one judgment operation is yes, determining that the housekeeping personnel meet the condition of providing the target service, and further sending a notification to the housekeeping personnel selected by the user so as to assign the order corresponding to the target service to the housekeeping personnel.
In an optional embodiment, when the information of the plurality of services is queried, the information of other housekeeping personnel capable of providing the plurality of services can be queried, and the information of the other housekeeping personnel is displayed to the user through the user terminal. Further optionally, when determining whether the housekeeping staff meet the conditions for providing the target service, if any of the above determination conditions is not met, a prompt message may be sent to the user through the user terminal to prompt the user to select other housekeeping staff to provide the target service for the user. The user sees the prompt message, can select other household personnel, and when responding to the operation that the user selects other household personnel, can send the notice to other household personnel that the user selected to assign the order that the target service corresponds to other household personnel.
In another optional embodiment, when determining whether the housekeeping staff meets the condition for providing the target service, if all the determination conditions are met, the user terminal may further display a function of giving up the housekeeping staff to provide the target service for the user, for example, an operation button, by which the user may close the current permission of the housekeeping staff to provide the target service for the user, and select another housekeeping staff to provide the target service for the user. Further, in response to the user abandoning the operation of the housekeeping staff and selecting the operation of other housekeeping staff capable of providing the target service, a notification may be sent to the other housekeeping staff selected by the user to assign the order corresponding to the target service to the other housekeeping staff.
In an alternative embodiment of the present application, the service code may be a two-dimensional code or a barcode associated with the housekeeping staff, and other information codes capable of bearing identification information of the housekeeping staff, so that the service code is scanned by the user to enter the service list display page.
It should be noted that the execution subjects of the steps of the methods provided in the above embodiments may be the same device, or different devices may be used as the execution subjects of the methods. For example, the execution subjects of steps S1 to S3 may be device a; for another example, the execution subject of steps S1 to S2 may be device a, and the execution subject of step S3 may be device B; and so on. In addition, in the flow described in the above embodiments and the drawings, a plurality of operations that appear in a specific order are included, but it should be clearly understood that these operations may be performed out of the order they appear herein or in parallel, and the order of the operations such as S1, S2, etc. is merely used to distinguish various operations, and the order of the operations itself does not represent any order of execution. Additionally, the flows may include more or fewer operations, and the operations may be performed sequentially or in parallel.
An embodiment of the present application further provides an administration server, as shown in fig. 3, the administration server includes: a processor 31 and a memory 32 in which a computer program is stored; the processor 31 and the memory 32 may be one or more.
The memory 32 is mainly used for storing computer programs, which can be executed by the processor, so that the processor controls the home server to realize corresponding functions and complete corresponding actions or tasks. In addition to storing computer programs, the memory may be configured to store various other data to support operations on the home server, examples of which include instructions for any application or method operating on the home server.
The memory 32, may be implemented by any type or combination of volatile or non-volatile memory devices, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
In the embodiment of the present application, the implementation form of the processor 31 is not limited, and may be, for example, but not limited to, a CPU, a GPU, an MCU, or the like. The processor 31 may be regarded as a control system of the home server, and may be configured to execute a computer program stored in the memory 32 to control the home server to implement the corresponding functions and complete the corresponding actions or tasks. It should be noted that, according to the implementation form of the home server and the scene, the functions, actions or tasks to be implemented may be different; accordingly, the computer programs stored in the memory 32 may be different, and the execution of different computer programs by the processor 31 may control the home server to perform different functions, perform different actions or tasks.
In the embodiment of the present application, when the processor 31 executes the computer program in the memory 32, it is configured to: responding to the operation of collecting service code information by a user, and acquiring information of the housekeeping personnel associated with the service code; inquiring a plurality of services which have the same and similar service types as the housekeeping personnel and can be provided by the housekeeping personnel according to the information of the housekeeping personnel, and displaying the information of the housekeeping personnel and the plurality of services to the user; and receiving a service request sent by a user to the target service, and assigning an order corresponding to the target service to the housekeeping staff under the condition that the housekeeping staff is judged to be in accordance with the target service providing conditions according to the service request and the information of the housekeeping staff.
In an alternative embodiment, the information of the housekeeping staff includes: the head portrait, name, serviceable type, service scope, and serviceable time of the housekeeping.
In an alternative embodiment, the processor 31 is further configured to perform at least one of the following determination operations: judging whether the type of the target service is consistent with the service types provided by the housekeeping staff; judging whether the service place in the service request is in the service range of the housekeeping staff or not; judging whether the service time in the service request is within the serviceable time of the housekeeping staff or not; and if the result of at least one judgment operation is yes, determining that the housekeeping personnel meet the condition of providing the target service.
In an alternative embodiment, the processor 31 is further configured to: and inquiring information of other housekeeping personnel who can provide a plurality of services, and displaying the information of the other housekeeping personnel to the user.
In an alternative embodiment, the processor 31 is further configured to: under the condition that any judgment condition is not satisfied, sending prompt information to the user to prompt the user to select other housekeeping personnel to provide target service for the user; and when responding to the operation that the user selects other household personnel, assigning orders corresponding to the target services to the other household personnel.
In an alternative embodiment, the processor 31 is further configured to: under the condition that all judgment conditions are met, displaying the function of giving up housekeeping staff to provide target service for the user; and responding to the operation that the user abandons the housekeeping personnel and selects other housekeeping personnel capable of providing the target service, and assigning the order corresponding to the target service to the other housekeeping personnel.
In an alternative embodiment, the service code is a two-dimensional code or barcode associated with the housekeeping staff for the user to enter the service list presentation page by scanning the service code.
As shown in fig. 3, the home agent server further includes: communication components 33 and power components 34, among other components. Only some of the components are schematically shown in fig. 3, and it is not meant that the home server includes only the components shown in fig. 3.
Accordingly, the present application further provides a computer readable storage medium storing a computer program, where the computer program is capable of implementing the steps that can be executed by the home server in the foregoing method embodiments when executed.
The communication component of fig. 3 described above is configured to facilitate communication between the device in which the communication component is located and other devices in a wired or wireless manner. The device where the communication component is located can access a wireless network based on a communication standard, such as a WiFi, a 2G, 3G, 4G/LTE, 5G and other mobile communication networks, or a combination thereof. In an exemplary embodiment, the communication component receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component may further include a Near Field Communication (NFC) module, Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, and the like.
The power supply assembly of fig. 3 described above provides power to the various components of the device in which the power supply assembly is located. The power components may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for the device in which the power component is located.
As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.
The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.
Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.
It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.
The above are merely examples of the present application and are not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the embodiments of the present application.
Claims (11)
1. A method for acquiring household services, comprising:
responding to the operation of collecting service code information by a user, and acquiring information of housekeeping personnel associated with the service code;
inquiring a plurality of services which have the same and similar service types as the housekeeping personnel and can be provided by the housekeeping personnel according to the information of the housekeeping personnel, and displaying the information of the housekeeping personnel and the plurality of services to the user;
and receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the housekeeping personnel according to the service request and the information of the housekeeping personnel under the condition that the housekeeping personnel are judged to be in accordance with the condition of providing the target service.
2. The method of claim 1, wherein the service request includes an identifier, a service location, and a service time corresponding to the target service; the information of the housekeeping staff comprises: the family member's avatar, name, serviceable type, service scope, and serviceable time.
3. The method of claim 2, further comprising at least one of the following:
judging whether the type of the target service is consistent with the service types available by the housekeeping staff;
judging whether the service place in the service request is within the service range of the housekeeping staff or not;
judging whether the service time in the service request is within the serviceable time of the housekeeping staff;
and if the result of the at least one judgment operation is yes, determining that the housekeeping personnel meet the target service providing condition.
4. The method of claim 3, further comprising:
and inquiring information of other housekeeping personnel capable of providing the services, and displaying the information of the other housekeeping personnel to the user.
5. The method of claim 4, further comprising:
under the condition that any judgment condition is not satisfied, sending prompt information to the user to prompt the user to select other housekeeping personnel to provide the target service for the user;
and when responding to the operation that the user selects other household personnel, assigning orders corresponding to the target services to the other household personnel.
6. The method of claim 4, further comprising:
under the condition that all judgment conditions are met, displaying a function of giving up the housekeeping staff to provide the target service for the user to the user; and
and responding to the operation that the user abandons the operation of the housekeeping personnel and selects other housekeeping personnel capable of providing the target service, and assigning the order corresponding to the target service to the other housekeeping personnel.
7. The method of any one of claims 1-6, further comprising:
the service code is a two-dimensional code or a bar code associated with the housekeeping staff, so that the user can enter a service list display page by scanning the service code.
8. An housekeeping server, comprising: a processor and a memory storing a computer program;
the processor to execute the computer program to:
responding to the operation of collecting service code information by a user, and acquiring information of housekeeping personnel associated with the service code;
inquiring a plurality of services which have the same and similar service types as the housekeeping personnel and can be provided by the housekeeping personnel according to the information of the housekeeping personnel, and displaying the information of the housekeeping personnel and the plurality of services to the user;
and receiving a service request sent by the user to a target service, and assigning an order corresponding to the target service to the housekeeping personnel according to the service request and the information of the housekeeping personnel under the condition that the housekeeping personnel are judged to be in accordance with the condition of providing the target service.
9. The server of claim 7, wherein the processor is further configured to:
and inquiring information of other housekeeping personnel capable of providing the services, and displaying the information of the other housekeeping personnel to the user.
10. The server of claim 9, wherein the processor is further configured to:
and under the condition that the housekeeping personnel are judged not to be in accordance with the condition for providing the target service, responding to the operation of selecting other housekeeping personnel by the user, and assigning the order corresponding to the target service to the peculiar housekeeping personnel.
11. A computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, causes the processor to carry out the steps of the method according to any one of claims 1 to 7.
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