CN111667327A - Service reminding method, device and system and cloud platform - Google Patents
Service reminding method, device and system and cloud platform Download PDFInfo
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Abstract
The disclosure provides a service reminding method, a service reminding device, a service reminding system and a cloud platform. After receiving service reminding information uploaded by the Internet of things equipment, the service reminding device inquires a user terminal associated with the Internet of things equipment, wherein the Internet of things equipment sends the service reminding information when detecting that the residual quantity of a target object is smaller than a preset threshold value; and sending the service reminding information to the user terminal. According to the method and the device, the service reminding information uploaded by the Internet of things equipment is forwarded to the corresponding user terminal, so that the user is reminded of purchasing shortage of goods in time.
Description
Technical Field
The disclosure relates to the field of information processing, and in particular to a service reminding method, a service reminding device, a service reminding system and a cloud platform.
Background
In daily life, users need to purchase daily consumables regularly to meet the needs of daily life. Users typically employ manual review to determine when to purchase a consumable.
Disclosure of Invention
The inventor finds that due to the fact that the rhythm of life is fast, work is busy, a user forgets to check the residual amount of the life consumables in a certain time period, or forgets to purchase the needed life consumables after checking the residual amount of the life consumables. Thus, the situation that the life consumables are used up but the user does not purchase the consumables in time occurs. Thereby causing inconvenience to the life of the user.
Therefore, the scheme capable of reminding the user of purchasing the corresponding article in time is provided.
According to a first aspect of the embodiments of the present disclosure, a method for service reminding is provided, which includes: after receiving service reminding information uploaded by Internet of things equipment, inquiring a user terminal associated with the Internet of things equipment, wherein the Internet of things equipment sends the service reminding information when detecting that the residual quantity of a target object is smaller than a preset threshold value; and sending the service reminding information to the user terminal.
In some embodiments, after querying the user terminal associated with the internet of things device, the method further includes: inquiring the current position of the user terminal; inquiring a place closest to the current position of the user terminal from places capable of providing the target item to serve as a target place; and sending the relevant information of the target place to the user terminal.
In some embodiments, after sending the information related to the target location to the user terminal, the method further includes: after receiving a path planning request sent by the user terminal, generating a path from the current position of the user terminal to the target place; and sending the path to the user terminal.
In some embodiments, after receiving the service reminding information uploaded by the internet of things device, the method further includes: inquiring an e-commerce platform user identification associated with the Internet of things equipment; generating an order associated with the target item according to the e-commerce platform user identification; sending the order to the user terminal; and after receiving a confirmation instruction sent by the user terminal, submitting the order to the e-commerce platform for processing.
In some embodiments, after receiving the acknowledgement indication sent by the user terminal, the method further includes: judging whether the confirmation instruction comprises a specified address or not; if the confirmation instruction does not comprise the specified address, directly submitting the order to the e-commerce platform for processing; and if the confirmation instruction comprises a designated address, updating the order by using the designated address, and submitting the updated order to the e-commerce platform for processing.
According to a second aspect of the embodiments of the present disclosure, there is provided a service reminder apparatus, including: the receiving module is configured to receive service reminding information uploaded by the Internet of things equipment, wherein the Internet of things equipment sends the service reminding information when detecting that the residual quantity of a target object is smaller than a preset threshold value; the terminal query module is configured to query the user terminal associated with the Internet of things equipment after the receiving module receives the service reminding information; and the sending module is configured to send the service reminding information to the user terminal.
In some embodiments, the above apparatus further comprises: the location query module is configured to query the current location of the user terminal after the terminal query module queries the user terminal associated with the internet of things device, and query a location closest to the current location of the user terminal as a target location from the locations capable of providing the target item; the sending module is configured to send the relevant information of the target place to the user terminal.
In some embodiments, the above apparatus further comprises: and the path planning module is configured to generate path information from the current position of the user terminal to the target place after receiving a path planning request sent by the user terminal, and send the path information to the user terminal.
In some embodiments, the above apparatus further comprises: the order processing module is configured to query an e-commerce platform user identifier associated with the internet of things equipment after the receiving module receives service reminding information uploaded by the internet of things equipment, generate an order associated with the target object according to the e-commerce platform user identifier, send the order to the user terminal, and submit the order to the e-commerce platform for processing after receiving a confirmation instruction sent by the user terminal.
In some embodiments, the order processing module is further configured to, after receiving a confirmation instruction sent by the user terminal, determine whether the confirmation instruction includes a designated address, if the confirmation instruction does not include the designated address, directly submit the order to the e-commerce platform for processing, and if the confirmation instruction includes the designated address, update the order using the designated address, and submit the updated order to the e-commerce platform for processing.
According to a third aspect of the embodiments of the present disclosure, there is provided a service reminder apparatus, including: a memory configured to store instructions; a processor coupled to the memory, the processor configured to perform a method according to any of the embodiments described above based on instructions stored in the memory.
According to a fourth aspect of the embodiments of the present disclosure, a cloud platform is provided, which includes the service reminder device according to any of the embodiments described above.
According to a fifth aspect of the embodiments of the present disclosure, there is provided a service reminding system, including the cloud platform according to any of the embodiments described above, and an internet of things device, configured to send the service reminding information to a service reminding apparatus in the cloud platform when detecting that a remaining amount of a target item is smaller than a predetermined threshold; and the user terminal is configured to receive and present the service reminding information sent by the service reminding device.
In some embodiments, the user terminal is a mobile terminal or a vehicle mounted terminal.
According to a sixth aspect of the embodiments of the present disclosure, a computer-readable storage medium is provided, in which computer instructions are stored, and when executed by a processor, the computer-readable storage medium implements the method according to any of the embodiments described above.
Other features of the present disclosure and advantages thereof will become apparent from the following detailed description of exemplary embodiments thereof, which proceeds with reference to the accompanying drawings.
Drawings
In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions in the prior art, the drawings needed to be used in the description of the embodiments or the prior art will be briefly introduced below, it is obvious that the drawings in the following description are only some embodiments of the present disclosure, and for those skilled in the art, other drawings can be obtained according to the drawings without inventive exercise.
Fig. 1 is a schematic flow chart of a service reminding method according to an embodiment of the present disclosure;
fig. 2 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure;
fig. 3 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure;
fig. 4 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure;
fig. 5 is a schematic structural diagram of a service reminder according to an embodiment of the present disclosure;
fig. 6 is a schematic structural diagram of a service reminder according to another embodiment of the present disclosure;
fig. 7 is a schematic structural diagram of a service reminder according to yet another embodiment of the present disclosure;
fig. 8 is a schematic structural diagram of a service reminding system according to an embodiment of the present disclosure.
Detailed Description
The technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the drawings in the embodiments of the present disclosure, and it is obvious that the described embodiments are only a part of the embodiments of the present disclosure, and not all of the embodiments. The following description of at least one exemplary embodiment is merely illustrative in nature and is in no way intended to limit the disclosure, its application, or uses. All other embodiments, which can be derived by a person skilled in the art from the embodiments disclosed herein without making any creative effort, shall fall within the protection scope of the present disclosure.
The relative arrangement of the components and steps, the numerical expressions, and numerical values set forth in these embodiments do not limit the scope of the present disclosure unless specifically stated otherwise.
Meanwhile, it should be understood that the sizes of the respective portions shown in the drawings are not drawn in an actual proportional relationship for the convenience of description.
Techniques, methods, and apparatus known to those of ordinary skill in the relevant art may not be discussed in detail but are intended to be part of the specification where appropriate.
In all examples shown and discussed herein, any particular value should be construed as merely illustrative, and not limiting. Thus, other examples of the exemplary embodiments may have different values.
It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, further discussion thereof is not required in subsequent figures.
Fig. 1 is a schematic flow chart of a service reminding method according to an embodiment of the present disclosure. In some embodiments, the method steps of the present embodiment may be performed by a service reminder in the cloud platform.
In step 101, after receiving the service reminding information uploaded by the internet of things device, a user terminal associated with the internet of things device is queried.
And the Internet of things equipment sends service reminding information when detecting that the residual quantity of the target object is less than a preset threshold value. For example, the internet of things device can be an intelligent refrigerator, an intelligent storage box and the like with a network function.
In some embodiments, the internet of things device detects the remaining amount of the target item by means of image recognition, detection of a mark on an outer package of the item, and the like.
In some embodiments, the internet of things device performs detection by using a hardware method (for example, using a sensor device), generates service reminding information according to a detection result, and uploads the service reminding information to the cloud platform.
In other embodiments, a camera is arranged in the internet of things device, and the shot pictures are uploaded to the cloud platform. The cloud platform utilizes a visual analytic algorithm to realize detection and judgment. And sending service reminding information to the service reminding device when detecting that the residual quantity of the target object is less than a preset threshold value.
In step 102, the service reminding information is sent to the user terminal.
In some embodiments, the service reminding information may be sent to the user terminal by means of short message, WeChat, broadcast, and the like. The user terminal presents the service reminding information so as to remind the user to purchase corresponding articles in time.
In some embodiments, the user terminal may be a mobile terminal used by the user, or may be a vehicle-mounted terminal in a vehicle of the user, and a client such as a PC terminal, a WeChat terminal, or the like.
In the service reminding method provided by the embodiment of the disclosure, the service reminding information uploaded by the internet of things equipment is forwarded to the corresponding user terminal, so that the user is reminded to purchase shortage of goods in time.
Fig. 2 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure. In some embodiments, the method steps of the present embodiment may be performed by a service reminder in the cloud platform.
In step 201, after receiving the service reminding information uploaded by the internet of things device, a user terminal associated with the internet of things device is queried.
In step 202, the current location of the user terminal is queried.
In step 203, a place closest to the current position of the user terminal is searched out as a target place among places where the target item can be provided.
In step 204, the service reminding information and the target place related information are sent to the user terminal.
For example, when the intelligent refrigerator in the home of the user finds that the number of eggs is smaller than a predetermined threshold, the intelligent refrigerator sends service reminding information to a service reminding device in the cloud platform. The service reminding device inquires the current position of the user terminal so as to inquire out the shopping place closest to the current position of the user terminal. The service reminding device sends the service reminding information and the shopping place information closest to the current distance to the user terminal so that the user can know the nearby egg buying place in time.
Fig. 3 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure. In some embodiments, the method steps of the present embodiment may be performed by a service reminder in the cloud platform.
In step 301, after receiving the service reminding information uploaded by the internet of things device, a user terminal associated with the internet of things device is queried.
In step 302, the current location of the user terminal is queried.
In step 303, a location closest to the current location of the user terminal is searched for as a target location among locations where the target item can be provided.
In step 304, the service reminding information and the target place related information are sent to the user terminal.
In step 305, upon receiving a path planning request transmitted from a user terminal, path information from the current position of the user terminal to a target location is generated.
For example, the user knows the current nearest target location through the user terminal, but the user does not know how to reach the target location. The user sends a path planning request to the service reminding device through the user terminal (for example, the user sends a voice control command to the user terminal, and the user clicks prompt information presented on the user terminal, etc.), so that the service reminding device plans a path from the current position of the user to the target place.
In step 306, the path information is sent to the user terminal.
The path of how to reach the nearest target place is provided for the user, so that the time of the user for reaching the target place is effectively reduced, and the user experience is effectively improved.
Fig. 4 is a schematic flow chart of a service reminding method according to another embodiment of the present disclosure. In some embodiments, the method steps of the present embodiment may be performed by a service reminder in the cloud platform.
In step 401, after receiving the service reminding information uploaded by the internet of things device, querying an e-commerce platform user identifier associated with the internet of things device.
At step 402, an order associated with the target item is generated based on the e-commerce platform user identification.
In step 403, the order is sent to the user terminal.
The order is sent to the user terminal so that the user can confirm the automatically generated order.
In step 404, after receiving the confirmation instruction sent by the user terminal, the order is submitted to the e-commerce platform for processing.
The order is automatically generated if the remaining amount of the target item is less than a predetermined threshold. Therefore, the shopping experience of the user can be effectively improved.
In some embodiments, in step 404, after receiving the confirmation indication sent by the user terminal, it is further determined whether the confirmation indication includes the specified address. And if the confirmation instruction does not comprise the specified address, directly submitting the order to an e-commerce platform for processing. And if the confirmation instruction comprises the specified address, updating the order by using the specified address, and submitting the updated order to the e-commerce platform for processing.
For example, when a user drives out and the intelligent storage box on the car detects that the glass water is in shortage, the intelligent storage box sends service reminding information to the service reminding device in the cloud platform. After receiving the service reminding information, the service reminding device inquires the e-commerce platform user identification associated with the intelligent storage box, and accordingly generates an order for purchasing the glass water. And the service reminding device sends the order to the vehicle-mounted terminal so that the user can confirm the order. And if the confirmation instruction uploaded by the vehicle-mounted terminal does not comprise the specified address, the service reminding device directly submits the order to the e-commerce platform for processing. The dispenser will send the glass water to the default address in the order. If the user wishes the dispenser to send glass water to a designated new location, the new location, such as the location of the current vehicle or the location to which the vehicle will arrive, is designated in the confirmation instruction. The business reminding device updates the order by using the new address and submits the updated order to the e-commerce platform for processing. Whereby the dispenser can directly deliver the glass water to the location of the user's vehicle. Thereby realizing delivery to the vehicle.
It should be noted that, in the ordering process, the delivery address used by the user is the delivery address set by the user on the e-commerce platform in advance. If the user does not modify the preset delivery address, the delivery address preset by the user is recorded in the order. If the user wishes to specify a new shipping address during the ordering process, the new shipping address may be entered for the delivery personnel to deliver the item to. The user may choose to enter a new shipping address in two ways: 1. and directly inputting a new delivery address on the vehicle-mounted terminal by using a voice mode. 2. The new delivery address is manually entered using the e-commerce platform APP. For example, the user may select the delivery type option during the order placement process. The user may choose to pay for the arrival (home delivery), and express to the car (delivery into the trunk of the user's car).
Fig. 5 is a schematic structural diagram of a service reminder according to an embodiment of the present disclosure. As shown in fig. 5, the service reminding module includes a receiving module 51, a terminal querying module 52 and a sending module 53.
The receiving module 51 is configured to receive service reminding information uploaded by the internet of things device. And the Internet of things equipment sends service reminding information when detecting that the residual quantity of the target object is less than a preset threshold value.
In some embodiments, the internet of things device performs detection by using a hardware method (for example, using a sensor device), generates service reminding information according to a detection result, and uploads the service reminding information to the cloud platform.
In other embodiments, a camera is arranged in the internet of things device, and the shot pictures are uploaded to the cloud platform. The cloud platform utilizes a visual analytic algorithm to realize detection and judgment. And sending service reminding information to the service reminding device when detecting that the residual quantity of the target object is less than a preset threshold value.
In some embodiments, the user terminal may be a mobile terminal used by the user, or may be a vehicle-mounted terminal in a vehicle of the user, and a client such as a PC terminal, a WeChat terminal, or the like.
The terminal query module 52 is configured to query the user terminal associated with the internet of things device after the receiving module receives the service reminding information.
The sending module 53 is configured to send the service reminder information to the user terminal.
In some embodiments, the service reminding information may be sent to the user terminal by means of short message, WeChat, broadcast, and the like. The user terminal presents the service reminding information so as to remind the user to purchase corresponding articles in time.
In the service reminding device provided by the above embodiment of the present disclosure, the service reminding information uploaded by the internet of things device is forwarded to the corresponding user terminal, so that the user is reminded to purchase the shortage of articles in time.
Fig. 6 is a schematic structural diagram of a service reminder according to another embodiment of the present disclosure. Fig. 6 is different from fig. 5 in that, in the embodiment shown in fig. 6, the service reminder device further includes a location query module 54.
The location query module 54 is configured to query the current location of the user terminal after the terminal query module 52 queries the user terminal associated with the internet of things device. Among the places where the target item can be provided, the place inquiry module 54 inquires out a place closest to the current position of the user terminal as a target place.
The transmitting module 53 is configured to transmit the relevant information of the target location to the user terminal.
For example, when the intelligent refrigerator in the home of the user finds that the number of eggs is smaller than a predetermined threshold, the intelligent refrigerator sends service reminding information to a service reminding device in the cloud platform. The service reminding device inquires the current position of the user terminal so as to inquire out the shopping place closest to the current position of the user terminal. The service reminding device sends the service reminding information and the shopping place information closest to the current distance to the user terminal so that the user can know the nearby egg buying place in time.
In some embodiments, as shown in fig. 6, the service reminder apparatus further includes a path planning module 55.
The path planning module 55 is configured to generate path information from the current location of the user terminal to the target location upon receiving a path planning request transmitted by the user terminal, and transmit the path information to the user terminal.
For example, the user knows the current nearest target location through the user terminal, but the user does not know how to reach the target location. The user sends a path planning request to the service reminding device through the user terminal (for example, the user sends a voice control command to the user terminal, and clicks prompt information presented on the user terminal, etc.), so that the service reminding device plans a path from the current position of the user to a target place, and sends the planned path information to the user terminal. Therefore, the time for the user to reach the target place is effectively reduced, and the user experience is effectively improved.
In some embodiments, as shown in fig. 6, the service reminder device further includes an order processing module 56.
The order processing module 56 is configured to, after the receiving module 51 receives the service reminding information uploaded by the internet of things device, query an e-commerce platform user identifier associated with the internet of things device, generate an order associated with the target item according to the e-commerce platform user identifier, and send the order to the user terminal. After receiving the confirmation instruction sent by the user terminal, the order processing module 56 submits the order to the e-commerce platform for processing.
The order is automatically generated if the remaining amount of the target item is less than a predetermined threshold. Therefore, the shopping experience of the user can be effectively improved.
In some embodiments, the order processing module 56 is further configured to determine whether the confirmation instruction includes the specified address after receiving the confirmation instruction sent by the user terminal. If the confirmation instruction does not include the specified address, the order processing module 56 directly submits the order to the e-commerce platform for processing. If the confirmation instruction includes the designated address, the order processing module 56 updates the order by using the designated address, and submits the updated order to the e-commerce platform for processing.
For example, when a user drives out and the intelligent storage box on the car detects that the glass water is in shortage, the intelligent storage box sends service reminding information to the service reminding device in the cloud platform. After receiving the service reminding information, the service reminding device inquires the e-commerce platform user identification associated with the intelligent storage box, and accordingly generates an order for purchasing the glass water. And the service reminding device sends the order to the vehicle-mounted terminal so that the user can confirm the order. If the user wishes the dispenser to send the glass water to the specified new address, the new address, such as the current position of the vehicle or the position to which the vehicle will arrive, is specified in the confirmation instruction on the vehicle-mounted terminal. The business reminding device updates the order by using the new address and submits the updated order to the e-commerce platform for processing. Whereby the dispenser can directly deliver the glass water to the location of the user's vehicle. Thereby realizing delivery to the vehicle.
Fig. 7 is a schematic structural diagram of a service reminder according to yet another embodiment of the present disclosure. As shown in fig. 7, the service reminder device includes a memory 71 and a processor 72.
The memory 71 is used for storing instructions, the processor 72 is coupled to the memory 71, and the processor 72 is configured to execute the method according to any one of fig. 1 to 4 based on the instructions stored in the memory.
As shown in fig. 7, the service reminder device further includes a communication interface 73 for information interaction with other devices. Meanwhile, the device also comprises a bus 74, and the processor 72, the communication interface 73 and the memory 71 are communicated with each other through the bus 74.
The memory 71 may comprise a high-speed RAM memory, and may further comprise a non-volatile memory (non-volatile memory), such as at least one disk memory. The memory 71 may also be a memory array. The storage 71 may also be partitioned and the blocks may be combined into virtual volumes according to certain rules.
Further, the processor 72 may be a central processing unit CPU, or may be an application specific integrated circuit ASIC, or one or more integrated circuits configured to implement embodiments of the present disclosure.
The present disclosure also relates to a computer-readable storage medium, wherein the computer-readable storage medium stores computer instructions, and the instructions, when executed by a processor, implement a method according to any one of fig. 1 to 4.
The present disclosure also provides a cloud platform. The cloud platform comprises the service reminding device related to any one of the embodiments of the figures 5 to 7.
Fig. 8 is a schematic structural diagram of a service reminding system according to an embodiment of the present disclosure. As shown in fig. 8, the service reminding system includes an internet of things device 81, a cloud platform 82, and a user terminal 83. The cloud platform 82 is provided with a service reminding device 821. The service reminder device 821 is the service reminder device according to any one of the embodiments in fig. 5 to fig. 7.
The internet of things device 81 is configured to send the service reminding information to the service reminding device 821 in the cloud platform 82 when detecting that the remaining amount of the target item is smaller than the predetermined threshold value.
In some embodiments, the internet of things device performs detection by using a hardware method (for example, using a sensor device), generates service reminding information according to a detection result, and uploads the service reminding information to the cloud platform.
In other embodiments, a camera is arranged in the internet of things device, and the shot pictures are uploaded to the cloud platform. The cloud platform utilizes a visual analytic algorithm to realize detection and judgment. And sending service reminding information to the service reminding device when detecting that the residual quantity of the target object is less than a preset threshold value.
The user terminal 83 is configured to receive and present the service reminder information sent by the service reminder device 821.
In some embodiments, the user terminal 83 may be a mobile terminal used by the user, or may be a vehicle-mounted terminal in the vehicle of the user, and a client such as a PC terminal, a WeChat terminal, or the like.
In some embodiments, the user terminal 83 interacts with the business alert device 821 in the cloud platform 82 to obtain path information for the relevant shopping venue or to confirm an order automatically generated by the business alert device 821.
In some embodiments, the functional unit modules may be implemented as a general purpose Processor, a Programmable Logic Controller (PLC), a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable Logic device, discrete Gate or transistor Logic, discrete hardware components, or any suitable combination thereof for performing the functions described in this disclosure.
It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.
The description of the present disclosure has been presented for purposes of illustration and description, and is not intended to be exhaustive or limited to the disclosure in the form disclosed. Many modifications and variations will be apparent to practitioners skilled in this art. The embodiment was chosen and described in order to best explain the principles of the disclosure and the practical application, and to enable others of ordinary skill in the art to understand the disclosure for various embodiments with various modifications as are suited to the particular use contemplated.
Claims (15)
1. A service reminding method comprises the following steps:
after receiving service reminding information uploaded by Internet of things equipment, inquiring a user terminal associated with the Internet of things equipment, wherein the Internet of things equipment sends the service reminding information when detecting that the residual quantity of a target object is smaller than a preset threshold value;
and sending the service reminding information to the user terminal.
2. The method of claim 1, after querying the user terminal associated with the internet of things device, further comprising:
inquiring the current position of the user terminal;
inquiring a place closest to the current position of the user terminal from places capable of providing the target item to serve as a target place;
and sending the relevant information of the target place to the user terminal.
3. The method of claim 2, after sending the information related to the target location to the user terminal, further comprising:
after receiving a path planning request sent by the user terminal, generating path information from the current position of the user terminal to the target place;
and sending the path information to the user terminal.
4. The method according to any one of claims 1 to 3, further comprising, after receiving the service reminder information uploaded by the Internet of things device:
inquiring an e-commerce platform user identification associated with the Internet of things equipment;
generating an order associated with the target item according to the e-commerce platform user identification;
sending the order to the user terminal;
and after receiving a confirmation instruction sent by the user terminal, submitting the order to the e-commerce platform for processing.
5. The method of claim 4, further comprising, after receiving the acknowledgement indication sent by the user terminal:
judging whether the confirmation instruction comprises a specified address or not;
if the confirmation instruction does not comprise the specified address, directly submitting the order to the e-commerce platform for processing;
and if the confirmation instruction comprises a designated address, updating the order by using the designated address, and submitting the updated order to the e-commerce platform for processing.
6. A service reminder apparatus comprising:
the receiving module is configured to receive service reminding information uploaded by the Internet of things equipment, wherein the Internet of things equipment sends the service reminding information when detecting that the residual quantity of a target object is smaller than a preset threshold value;
the terminal query module is configured to query the user terminal associated with the Internet of things equipment after the receiving module receives the service reminding information;
and the sending module is configured to send the service reminding information to the user terminal.
7. The apparatus of claim 6, further comprising:
the location query module is configured to query the current location of the user terminal after the terminal query module queries the user terminal associated with the internet of things device, and query a location closest to the current location of the user terminal as a target location from the locations capable of providing the target item;
the sending module is configured to send the relevant information of the target place to the user terminal.
8. The apparatus of claim 7, further comprising:
and the path planning module is configured to generate path information from the current position of the user terminal to the target place after receiving a path planning request sent by the user terminal, and send the path information to the user terminal.
9. The apparatus of any of claims 6-8, further comprising:
the order processing module is configured to query an e-commerce platform user identifier associated with the internet of things equipment after the receiving module receives service reminding information uploaded by the internet of things equipment, generate an order associated with the target object according to the e-commerce platform user identifier, send the order to the user terminal, and submit the order to the e-commerce platform for processing after receiving a confirmation instruction sent by the user terminal.
10. The apparatus of claim 9, wherein,
the order processing module is further configured to determine whether a specified address is included in the confirmation instruction after receiving the confirmation instruction sent by the user terminal, if the confirmation instruction does not include the specified address, the order is directly submitted to the e-commerce platform for processing, and if the confirmation instruction includes the specified address, the order is updated by using the specified address, and the updated order is submitted to the e-commerce platform for processing.
11. A service reminder apparatus comprising:
a memory configured to store instructions;
a processor coupled to the memory, the processor configured to perform implementing the method of any of claims 1-5 based on instructions stored by the memory.
12. A cloud platform comprising a service reminder apparatus according to any one of claims 6 to 11.
13. A business alerting system comprising the cloud platform of claim 12, and
the Internet of things equipment is configured to send the service reminding information to a service reminding device in the cloud platform when detecting that the residual quantity of the target object is smaller than a preset threshold value;
and the user terminal is configured to receive and present the service reminding information sent by the service reminding device.
14. The system of claim 13, wherein,
the user terminal is a mobile terminal or a vehicle-mounted terminal.
15. A computer-readable storage medium, wherein the computer-readable storage medium stores computer instructions which, when executed by a processor, implement the method of any one of claims 1-5.
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