CN111582618A - System and method for managing trial-ride and trial-drive vehicles - Google Patents

System and method for managing trial-ride and trial-drive vehicles Download PDF

Info

Publication number
CN111582618A
CN111582618A CN201910123559.6A CN201910123559A CN111582618A CN 111582618 A CN111582618 A CN 111582618A CN 201910123559 A CN201910123559 A CN 201910123559A CN 111582618 A CN111582618 A CN 111582618A
Authority
CN
China
Prior art keywords
vehicle
driving
trial
server
information
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201910123559.6A
Other languages
Chinese (zh)
Inventor
王慧丽
蔡远斌
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Treasure Car Co Ltd
Original Assignee
Beijing Treasure Car Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Treasure Car Co Ltd filed Critical Beijing Treasure Car Co Ltd
Priority to CN201910123559.6A priority Critical patent/CN111582618A/en
Publication of CN111582618A publication Critical patent/CN111582618A/en
Pending legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0841—Registering performance data
    • G07C5/085—Registering performance data using electronic data carriers
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Human Resources & Organizations (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Theoretical Computer Science (AREA)
  • Health & Medical Sciences (AREA)
  • General Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Computational Linguistics (AREA)
  • Multimedia (AREA)
  • Acoustics & Sound (AREA)
  • Human Computer Interaction (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The disclosure relates to a system and a method for managing a pilot ride and pilot drive vehicle. The system comprises a user terminal, a vehicle-mounted terminal and a server, wherein the server is in communication connection with the user terminal and the vehicle-mounted terminal respectively; the user terminal is used for acquiring voice information in the vehicle in the process of trial riding and trial driving of the vehicle and sending the voice information to the server; the vehicle-mounted terminal is used for acquiring the driving information of the vehicle and sending the driving information to the server in the process of trial riding and trial driving of the vehicle; and the server is used for judging whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information. According to the technical scheme, whether the trial riding and trial driving process of the vehicle is effective or not is judged by the voice information and the driving information together, and compared with the prior art that judgment is only carried out through trial riding and trial driving time, mileage and a trial driving area, the effectiveness judgment rule of the trial riding and trial driving process of the vehicle is further improved, and a basis is provided for improving the trial riding and trial driving experience and improving the sales links.

Description

System and method for managing trial-ride and trial-drive vehicles
Technical Field
The disclosure relates to the technical field of vehicles, in particular to a system and a method for managing a trial ride and test driving vehicle.
Background
The pilot ride and test drive is very important in the sales process of the whole vehicle, so that the customer can further experience the driving performance and the comfort of the vehicle, the purchasing confidence of the customer is increased, and the key moment can play the role of drawing dragon eyes. In order to better monitor the pilot driving service provided by the dealer, the pilot driving process of the vehicle needs to be evaluated.
In the prior art, whether the trial riding and test driving process is effective is judged only through the time and the mileage of the trial riding and test driving and the test driving area, and the trial riding and test driving process is considered to be effective as long as the three indexes meet the requirements. However, the evaluation of the trial ride and test drive process is performed only by the three indexes, and the obtained evaluation result is not accurate.
Disclosure of Invention
In order to overcome the problems in the prior art, the present disclosure provides a system and a method for managing a trial ride and trial driving vehicle.
In order to achieve the above object, the present disclosure provides a trial ride and test drive vehicle management system, including: the system comprises a user terminal, a vehicle-mounted terminal and a server, wherein the server is in communication connection with the user terminal and the vehicle-mounted terminal respectively;
the user terminal is used for acquiring voice information in the vehicle in the process of trial riding and trial driving of the vehicle and sending the voice information to the server;
the vehicle-mounted terminal is used for acquiring the driving information of the vehicle in the process of trial riding and trial driving of the vehicle and sending the driving information to the server;
and the server is used for judging whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information.
Optionally, the driving information comprises a driving time, a driving mileage, a driving area and a driving route;
the server is used for converting the voice information into text information, matching the text information with preset text information, and determining that the trial ride and pilot drive process of the vehicle is effective when the text information is matched with the preset text information and the driving information meets the following conditions:
the running time is greater than or equal to a preset time;
the driving mileage is greater than or equal to a preset mileage;
the driving area is smaller than or equal to a preset area;
the driving route is the same as the preset driving route.
Optionally, the server is further configured to calculate a trial driving rate of the vehicle according to the validity determination result of the trial driving process of the vehicle.
Optionally, the user terminal is further configured to send a vehicle condition query request to the server according to a vehicle condition query operation input by the user;
the server is further configured to respond to the vehicle condition query request, query the vehicle condition information of the vehicle from a preset vehicle condition database according to the identification number of the vehicle in the vehicle condition query request, and send the vehicle condition information to the user terminal.
Optionally, the user terminal is further configured to send a vehicle condition update request to the server according to a vehicle condition update operation input by the user;
the server is also used for responding to the vehicle condition updating request and sending a vehicle condition query instruction to the vehicle-mounted terminal;
the vehicle-mounted terminal is also used for responding to the vehicle condition inquiry instruction, acquiring the current vehicle condition information of the vehicle and sending the current vehicle condition information to the server;
and the server is also used for updating a preset vehicle condition database according to the current vehicle condition information and sending the current vehicle condition information to the user terminal.
Optionally, the user terminal is further configured to output a prompt message when the vehicle condition information of the vehicle is abnormal.
The present disclosure also provides a method for managing a pilot ride and test drive vehicle, including:
the method comprises the steps that a user terminal obtains voice information in a vehicle in a trial ride and test driving process of the vehicle and sends the voice information to a server;
the method comprises the steps that a vehicle-mounted terminal obtains driving information of a vehicle in a trial ride and test driving process of the vehicle and sends the driving information to a server;
and the server judges whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information.
Optionally, the driving information comprises a driving time, a driving mileage, a driving area and a driving route;
the server judges whether the trial ride and test driving process of the vehicle is effective or not according to the voice information and the driving information, and the method comprises the following steps:
the server converts the voice information into text information, matches the text information with preset text information, and determines that the driving trial process of the vehicle is effective if the text information is matched with the preset text information and the driving information meets the following conditions:
the running time is greater than or equal to a preset time;
the driving mileage is greater than or equal to a preset mileage;
the driving area is smaller than or equal to a preset area;
the driving route is the same as the preset driving route.
Optionally, the method further comprises:
and the server calculates the trial ride and trial drive rate of the vehicle according to the effectiveness judgment result of the trial ride and trial drive process of the vehicle.
Optionally, the method further comprises:
the user terminal sends a vehicle condition query request to the server according to the vehicle condition query operation input by the user;
and the server responds to the vehicle condition query request, queries the vehicle condition information of the vehicle from a preset vehicle condition database according to the identification number of the vehicle in the vehicle condition query request, and sends the vehicle condition information to the user terminal.
Optionally, the method further comprises:
the user terminal sends a vehicle condition updating request to the server according to vehicle condition updating operation input by a user;
the server responds to the vehicle condition updating request and sends a vehicle condition query instruction to the vehicle-mounted terminal;
the vehicle-mounted terminal responds to the vehicle condition query instruction, acquires the current vehicle condition information of the vehicle and sends the current vehicle condition information to the server;
and the server updates a preset vehicle condition database according to the current vehicle condition information and sends the current vehicle condition information to the user terminal.
Optionally, the method further comprises:
and the user terminal outputs prompt information when the vehicle condition information of the vehicle is abnormal.
The present disclosure also provides a server in the trial ride and test drive vehicle management system provided by the present disclosure.
The invention further provides a trial ride and test driving vehicle management method which is applied to the server and comprises the steps executed by the server in the trial ride and test driving vehicle management system.
Through the technical scheme, the following effects can be at least achieved:
in the process of trial ride and trial drive of the vehicle, the voice information in the vehicle is obtained by the user terminal and is sent to the server, the vehicle-mounted terminal obtains the driving information of the vehicle and sends the driving information to the server, and the server judges whether the trial ride and trial drive process of the vehicle is effective or not according to the voice information and the driving information.
Additional features and advantages of the disclosure will be set forth in the detailed description which follows.
Drawings
The accompanying drawings, which are included to provide a further understanding of the disclosure and are incorporated in and constitute a part of this specification, illustrate embodiments of the disclosure and together with the description serve to explain the disclosure without limiting the disclosure. In the drawings:
fig. 1 is a schematic diagram illustrating a structure of a test ride and test drive vehicle management system according to an exemplary embodiment of the present disclosure;
fig. 2 is a schematic diagram illustrating an implementation scenario of a pilot ride and test drive vehicle management system according to an exemplary embodiment of the present disclosure;
fig. 3 is a flowchart illustrating a method for determining the effectiveness of a test-ride and test-drive process in a test-ride and test-drive vehicle management system according to an exemplary embodiment of the present disclosure;
fig. 4 is a schematic diagram illustrating a user terminal in a pilot run vehicle management system displaying pilot run related data according to an exemplary embodiment of the present disclosure;
fig. 5A and 5B are schematic diagrams illustrating a user terminal in a trial ride and test drive vehicle management system displaying vehicle condition information of a vehicle according to an exemplary embodiment of the present disclosure;
fig. 6 is a flowchart illustrating a test ride and test drive vehicle management method according to an exemplary embodiment of the present disclosure.
Detailed Description
The following detailed description of specific embodiments of the present disclosure is provided in connection with the accompanying drawings. It should be understood that the detailed description and specific examples, while indicating the present disclosure, are given by way of illustration and explanation only, not limitation.
Fig. 1 is a diagram illustrating a test ride and test drive vehicle management system according to an exemplary embodiment of the present disclosure. As shown in fig. 1, the system 100 includes a user terminal 101, a vehicle-mounted terminal 102, and a server 103, wherein the server 103 is connected to the user terminal 101 and the vehicle-mounted terminal 102 in a communication manner.
The user terminal 101 is configured to obtain voice information inside the vehicle during the trial riding and trial driving of the vehicle, and send the voice information to the server 103. The in-vehicle terminal 102 is configured to acquire driving information of the vehicle during a trial ride and a trial drive of the vehicle, and send the driving information to the server 103. The server 103 is used for judging whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information.
Through the system provided by the disclosure, whether the trial ride and trial drive process of the vehicle is effective is judged by the voice information and the driving information together, compared with the prior art that the judgment is only carried out by the trial ride and trial drive time, the mileage and the trial drive area, the voice information in the vehicle is also considered, whether the telephone operation of a trial driver accords with the trial ride and trial drive requirement can be identified based on the voice information, the validity judgment rule of the trial ride and trial drive process of the vehicle is further perfected, and a basis is provided for improving the trial ride and trial drive experience and improving the sales links.
Next, each of the constituent elements in the above-described test riding and test driving management system will be described in detail.
In the ride-on and drive-trial management system of the present disclosure, the user terminal 101 may include, but is not limited to: cell phones, tablet computers, Personal Digital Assistants (PDAs), computers, and the like. The user terminal 101 may run a corresponding application program for managing the trial ride and trial drive vehicle, and dealers, car factory workers, and the like may manage the trial ride and trial drive vehicle by operating the application program. For example, before the pilot ride is started, the pilot ride can enter information of the pilot ride customer, set a pilot ride route, and the like through the user terminal 101, and after the information is entered, the pilot ride start instruction is input to the user terminal 101. In response to a test drive starting instruction input by a test drive specialist, the user terminal 101 starts a built-in recording component (such as a microphone), records the inside of the vehicle, collects voice information in the vehicle in real time, and sends the collected voice information to the server 103. Further, after the pilot ride test driving is finished, the pilot ride test driving specialist can also input a pilot ride test driving finishing instruction to the user terminal 101, and correspondingly, the user terminal 101 responds to the pilot ride test driving finishing instruction and closes the recording component to stop recording.
The vehicle-mounted terminal 102 may be a T-BOX of the vehicle, and may be connected to each control unit ECU of the vehicle through a CAN bus, so as to acquire parameters such as a position and a speed of the vehicle in real time, and obtain driving information of the vehicle in a driving trial process by processing the parameters. The driving information may include a driving time, a driving distance, a driving area, a driving route, and the like. As shown in fig. 2, an electronic fence with a radius of R1 (for example, R1 ═ 20m) is set, where the center is the location of the dealer, and the driving time duration is the difference between the time when the vehicle first drives out of the electronic fence and the time when the vehicle first drives into the electronic fence in the trial driving process; the driving mileage refers to the distance that the vehicle runs for a long time in the driving test process; the driving area refers to the area range where the vehicle drives in the process of trial riding and test driving; the driving route refers to a route which is driven by the vehicle in the process of trial riding and test driving.
The server 103 may be a TSP (Telematics Service Provider) backend. In one possible implementation, the driving information received by the server 103 includes a driving time, a driving distance, a driving area, and a driving route. Correspondingly, as shown in fig. 3, the server 103 converts the voice information into text information, matches the text information with preset text information, matches the text information with the preset text information, compares the received driving information with the preset driving information, and determines that the driving trial process of the vehicle is valid if the text information matches the preset text information and the driving information satisfies the following conditions: the driving time is more than or equal to the preset time, the driving mileage is more than or equal to the preset mileage, the driving area is less than or equal to the preset driving area, and the driving route is the same as the preset driving route.
It should be noted that the preset text information may be a movement guide, a query feeling, a professional explanation and the like set according to the trial ride and test drive requirement.
The preset duration, the preset mileage, the preset driving area, and the preset driving route may be set according to business needs, and specifically, the user may input the preset duration, the preset mileage, the preset driving area, the preset driving route, and the like through the user terminal 101, and the user terminal 101 sends these information to the server 103. For example, the preset time period may be set to 15 to 20min, the preset mileage may be set to 3km, and the preset driving area may be set to an electronic fence (as shown in fig. 2) centered on the dealer shop and having a radius of R2(R2 > R1, such as R1 ═ 20m, and R2 ═ 1 km).
In another embodiment of the present disclosure, the server 103 is further configured to calculate a trial driving rate of the vehicle according to the result of the validity judgment of the trial driving process of the vehicle.
The trial ride and test driving rate is a key behavior index for promoting the conversion of customer resources, the degree of attention of a dealer to the trial ride and test driving and the capability of a salesperson for inviting customers to the trial ride and test driving are reflected, and the calculation mode of the trial ride and test driving rate of the vehicle is as follows: number of active drive-on-test times for a vehicle/number of customers coming to the store who have all their intentions to drive-on-test the vehicle.
For example, when the server 103 determines that the trial ride and test drive process of the vehicle is valid, the number of valid trial ride and test drive is accumulated. In particular, the ride-on test-driving rate may be calculated on a fixed date, such as weekly or monthly.
Further, the server 103 may also count the number of invalid test drives and the total number of test drives of the vehicle.
Further, dealer personnel, vehicle factory personnel, and the like can also query the vehicle's trial riding and pilot driving rate, total number of trial riding and pilot driving, number of valid trial riding and pilot driving, number of invalid trial riding and pilot driving, and the like through the user terminal 101. The user terminal 101 transmits a trial ride and trial ride query request of the vehicle to the server 103 in response to the input trial ride and trial ride query operation. Correspondingly, the server 103 responds to the ride-on and drive-test request, sends the statistical ride-on and drive-test related data to the user terminal 101, and the user terminal 101 displays the ride-on and drive-test related data, as shown in fig. 4.
By counting parameters such as the trial riding and trial driving rate of the vehicle, the monitoring of the trial riding and trial driving of the vehicle by dealers, car factories and the like can be further facilitated, and powerful data support is provided for improved services.
In another embodiment of the present disclosure, the user terminal 101 is further configured to send a vehicle condition query request to the server 103 according to a vehicle condition query operation input by the user. The server 103 is further configured to query the vehicle condition information of the vehicle from a preset vehicle condition database according to the vehicle identification number in the vehicle condition query request in response to the vehicle condition query request, and send the vehicle condition information to the user terminal 101.
The vehicle condition information may include vehicle status information and diagnostic information, where the vehicle status information includes meter items, opening and closing states of doors and windows, and the like, such as cruising range, whether a parking lamp is turned off, whether brake fluid is effective, whether water temperature is effective, oil pressure state and battery voltage level, whether doors are turned off, and the like. The diagnostic information of the vehicle includes diagnostic results for an engine system, a transmission system, a body control system, an airbag system, and the like of the vehicle.
Illustratively, when the user needs to inquire about the vehicle, only the identification number (such as the VIN number and the license plate number) of the vehicle to be inquired needs to be selected or input on the user terminal 101. The user terminal 101 sends a vehicle condition query request carrying an identification number of the vehicle to be queried to the server 103 in response to a vehicle condition query operation input by the user.
The server 103 is preset with a vehicle condition database, the vehicle condition database stores vehicle condition information of each vehicle and an identification number corresponding to each vehicle, after receiving the vehicle condition query request, the server 103 directly searches the preset vehicle condition database for the vehicle condition information of the vehicle corresponding to the identification number of the vehicle, and sends the vehicle condition information of the vehicle to the user terminal 101, and the user terminal 101 displays the vehicle condition information of the vehicle
(as shown in fig. 5A to 5B, wherein fig. 5A shows the state information of the vehicle, and fig. 5B shows the diagnosis information of the vehicle), so that the user can preview the vehicle condition query result.
In another embodiment of the present disclosure, the user terminal 101 is further configured to send a vehicle condition update request to the server 103 according to a vehicle condition update operation input by the user. The server 103 is also configured to transmit a vehicle condition inquiry instruction to the in-vehicle terminal 102 in response to the vehicle condition update request. The vehicle condition terminal 102 is further configured to obtain current vehicle condition information of the vehicle in response to the vehicle condition query instruction, and send the current vehicle condition information to the server 103. The server 103 is further configured to update a preset vehicle condition database according to the current vehicle condition information, and send the current vehicle condition information to the user terminal 101.
In order to avoid the influence on the orderly process of the trial driving process due to the situations of oil shortage of the vehicle, air shortage of the tire and the like, the user can use the user terminal 101 to periodically and manually refresh and inquire the vehicle condition of the trial driving vehicle.
For example, as shown in fig. 5A and 5B, when the user needs to query the latest vehicle condition when the vehicle is queried, it is only necessary to select the identification number (such as VIN code, license plate number) of the vehicle to be queried on the user terminal 101 or input the identification number of the vehicle to be queried, and select "manual refresh" on the user terminal 101. The user terminal 101 transmits a vehicle condition update request carrying the identification number of the vehicle to be queried to the server 103 in response to a vehicle condition update operation input by the user. The server 103 transmits a vehicle condition query instruction to the vehicle-mounted terminal 102 according to the vehicle condition update request, the vehicle-mounted terminal 102 executes a remote command for querying the vehicle condition of the vehicle and transmits current vehicle condition information to the server 103, and the server 103 updates historical vehicle condition information into current vehicle condition information in a preset vehicle condition database and transmits the current vehicle condition information to the user terminal 101, so that the user terminal can preview the latest vehicle condition query result.
In another embodiment of the present disclosure, the user terminal 101 is further configured to output a prompt message when the vehicle condition information of the vehicle is abnormal.
The form of the prompt message may include, but is not limited to: speech, text, vibration, any combination of two or more, and the like, as the present disclosure does not limit.
The user terminal 101 outputs the prompt information when the vehicle condition information of the vehicle is abnormal, so that the user can conveniently and timely master the fault information of the vehicle, and the occurrence of potential accidents is avoided.
In the embodiment of the present disclosure, the server 103 is further configured to sort and classify the received driving information of each vehicle in the driving test process, so as to generate a data report. The data report includes, but is not limited to, a vehicle use condition analysis report, a test riding and test driving summary report, a test riding and test driving detail report, a test riding and test driving statistical report and the like.
Further, the user may perform a data report viewing operation through the user terminal 101, and the user terminal 101 sends a data report query request to the server 103 in response to the data report viewing operation. The server 103 responds to the data report query request, sends the data report to the user terminal 101, and the user terminal 101 displays the data report for the user to check.
Further, the server 103 may identify a job level to which the user belongs according to the user identity information (e.g., an account name of the user) carried in the data report query request, and return a data report corresponding to the job level to the user terminal 101 according to the job level, for the user to preview.
For example, if the job level is a large-area manager of a vehicle factory personnel group, the server 103 returns a data report of trial riding and test driving of all dealers in the large area for which the user is responsible to the user terminal 101 in response to the data report query request of the user terminal 101. If the job level is the cell manager of the vehicle factory staff group, the server 103 responds to the data report query request of the user terminal 101 and returns data reports of trial riding and pilot riding of all dealers in the cell in charge of the user to the user terminal 101. If the job level is a trial driving management specialist of the dealer personnel group, the server 103 returns maintenance management services of the relevant service data of trial driving, such as newly-built account numbers, information modification, password resetting and the like, which are responsible for the user, to the user terminal 101 in response to the data management request of the user terminal 101.
Particularly, the server 103 may further access a DMS (Dealer Management System) at the Dealer end, so that data of each aspect of the trial riding and test driving vehicle is combined with the DMS to implement information sharing and online Management of the whole process of the vehicle.
The present disclosure also provides a method for managing a pilot ride and test drive vehicle, as shown in fig. 6, the method includes the following steps:
in step S601, the user terminal acquires voice information inside the vehicle during the trial driving of the vehicle, and sends the voice information to the server.
In step S602, the in-vehicle terminal acquires the running information of the vehicle during the trial ride and trial drive of the vehicle, and transmits the running information to the server.
In step S603, the server determines whether the driver test procedure of the vehicle is valid according to the voice information and the driving information.
By adopting the method provided by the disclosure, whether the trial ride and test driving process of the vehicle is effective is judged by the voice information and the driving information together, compared with the prior art that the judgment is only carried out by the trial ride and test driving time, the mileage and the trial driving area, the voice information in the vehicle is also considered, whether the dialogues of the trial driver accord with the trial ride and test driving requirements can be identified based on the voice information, the validity judgment rule of the trial ride and test driving process of the vehicle is further perfected, and a basis is provided for improving the trial ride and test driving experience and improving the marketing link.
In one embodiment of the present disclosure, the travel information includes a travel time period, a travel distance, a travel area, and a travel route. For the step S603, the method specifically includes:
the server converts the voice information into text information, matches the text information with preset text information, and determines that the trial riding and test driving process of the vehicle is effective if the text information is matched with the preset text information and the driving information meets the following conditions: the driving time is more than or equal to the preset time, the driving mileage is more than or equal to the preset mileage, the driving area is less than or equal to the preset area, and the driving route is the same as the preset driving route.
In one embodiment of the present disclosure, the method further comprises: and the server calculates the trial riding and trial driving rate of the vehicle according to the effectiveness judgment result of the trial riding and trial driving process of the vehicle.
In another embodiment of the present disclosure, the method further comprises: and the user terminal sends a vehicle condition request to the server according to the vehicle condition query operation input by the user. The server responds to the vehicle condition query request, queries the vehicle condition information of the vehicle from a preset vehicle condition database according to the vehicle identification number in the vehicle condition query request, and sends the vehicle condition information to the user terminal.
In another embodiment of the present disclosure, the method further comprises: and the user terminal sends a vehicle condition updating request to the server according to the vehicle condition updating operation input by the user. And the server responds to the vehicle condition updating request and sends a vehicle condition query instruction to the vehicle-mounted terminal. The vehicle-mounted terminal is also used for responding to the vehicle condition inquiry instruction, acquiring the current vehicle condition information of the vehicle and sending the current vehicle condition information to the server. And the server updates a preset vehicle condition database according to the current vehicle condition information and sends the current vehicle condition information to the user terminal.
In another embodiment of the present disclosure, the method further comprises: and the user terminal outputs prompt information when the vehicle condition information of the vehicle is abnormal.
It should be noted that, regarding the pilot run vehicle management method in the embodiment of the present disclosure, the implementation steps thereof have been described in detail in relation to the embodiment of the pilot run vehicle management system, and will not be elaborated herein.
The present disclosure also provides a server in the trial ride and test drive vehicle management system provided by the present disclosure.
Specifically, the server is used for receiving voice information inside the vehicle and driving information obtained by the vehicle-mounted terminal, wherein the voice information is obtained by the user terminal in the trial driving process of the vehicle, and judging whether the trial driving process of the vehicle is effective or not according to the voice information and the driving information.
It should be noted that the implementation manner of the server is similar to the specific implementation manner of the server in the trial ride and test drive vehicle management system according to the above embodiment of the disclosure, and please refer to the above description of the server specifically, and details are not described here for the purpose of reducing redundancy.
Through the server disclosed by the invention, whether the trial riding and trial driving process of the vehicle is effective is judged by the voice information and the driving information together, compared with the prior art that the judgment is carried out only by the trial riding and trial driving time, the mileage and the trial driving area, the voice information in the vehicle is also considered, whether the voice operation of a trial driving specialist meets the requirement of the trial riding and trial driving can be identified based on the voice information, the validity judgment rule of the trial riding and trial driving process of the vehicle is further perfected, and a basis is provided for improving the trial riding and trial driving experience and improving the sales links.
Further, the driving information comprises driving duration, driving mileage, a driving area and a driving route, wherein the server is used for matching the text information with preset text information, matching the text information with the preset text information, comparing the received driving information with the preset driving information, and determining that the driving trial process of the vehicle is effective if the text information is matched with the preset text information and the driving information meets the following conditions: the driving time is more than or equal to the preset time, the driving mileage is more than or equal to the preset mileage, the driving area is less than or equal to the preset driving area, and the driving route is the same as the preset driving route.
Further, the server is also used for calculating the trial riding and trial driving rate of the vehicle according to the effectiveness judgment result of the trial riding and trial driving process of the vehicle.
The trial ride and test driving rate is a key behavior index for promoting the conversion of customer resources, the degree of attention of a dealer to the trial ride and test driving and the capability of a salesperson for inviting customers to the trial ride and test driving are reflected, and the calculation mode of the trial ride and test driving rate of the vehicle is as follows: number of active drive-on-test times for a vehicle/number of customers coming to the store who have all their intentions to drive-on-test the vehicle.
The server is used for counting parameters such as the trial riding and trial driving rate of the vehicle, and the like, so that the dealer, the automobile factory and the like can be further convenient to monitor the trial riding and trial driving of the vehicle, and powerful data support is provided for improving service.
Further, the server is also used for responding to a vehicle condition query request sent by the user terminal, querying vehicle condition information of the vehicle from a preset vehicle condition database according to the vehicle identification number in the vehicle condition query request, and sending the vehicle condition information to the user terminal.
Further, the server is further configured to send a vehicle condition query instruction to the vehicle-mounted terminal in response to a vehicle condition update request sent by the user terminal, so that the vehicle-mounted terminal obtains current vehicle condition information of the vehicle in response to the vehicle condition query instruction, and sends the current vehicle condition information to the server. The server is also used for updating the vehicle condition database according to the current vehicle condition information and sending the current vehicle condition information to the user terminal.
It should be noted that an implementation manner of the server is similar to a specific implementation manner of the server in the trial ride and test drive vehicle management system according to the above embodiment of the disclosure, and please refer to the above description of the server specifically, and details are not described here for the purpose of reducing redundancy.
The invention further provides a trial ride and test driving vehicle management method which is applied to the server and comprises the steps executed by the server in the trial ride and test driving vehicle management system.
Specifically, in this embodiment, the trial ride and test drive vehicle management system includes the following steps: the server receives voice information in the vehicle and driving information obtained by the vehicle-mounted terminal, obtained by the user terminal in the trial riding and driving process of the vehicle, and judges whether the trial riding and driving process of the vehicle is effective or not according to the voice information and the driving information.
It should be noted that a specific implementation manner of the trial ride and test drive vehicle management method is similar to a specific implementation manner of the server in the trial ride and test drive vehicle management method according to the above embodiment of the present disclosure, and please refer to the description of the server specifically, and details are not described here in order to reduce redundancy.
The method for managing the trial ride and the trial drive can be applied to a server, whether the trial ride and the trial drive process of the vehicle is effective or not can be judged by the voice information and the running information together, compared with the prior art that the judgment is only carried out by trial ride and the trial drive time, the mileage and the trial drive area, the voice information in the vehicle is also considered, whether the voice operation of a trial driver meets the requirement of the trial ride and the trial drive can be identified based on the voice information, the validity judgment rule of the trial ride and the trial drive process of the vehicle is further perfected, and a basis is provided for improving the trial ride and the trial drive experience and improving the sales links.
Further, the driving information includes a driving time, a driving distance, a driving area and a driving route, and the method further includes: the server matches the text information with preset text information, the text information is matched with the preset text information, the received driving information is compared with the preset driving information, and if the text information is matched with the preset text information and the driving information meets the following conditions, the riding test and driving test process of the vehicle is determined to be effective: the driving time is more than or equal to the preset time, the driving mileage is more than or equal to the preset mileage, the driving area is less than or equal to the preset driving area, and the driving route is the same as the preset driving route.
Further, the method further comprises: and the server calculates the trial riding and trial driving rate of the vehicle according to the effectiveness judgment result of the trial riding and trial driving process of the vehicle.
The trial ride and test driving rate is a key behavior index for promoting the conversion of customer resources, the degree of attention of a dealer to the trial ride and test driving and the capability of a salesperson for inviting customers to the trial ride and test driving are reflected, and the calculation mode of the trial ride and test driving rate of the vehicle is as follows: number of active drive-on-test times for a vehicle/number of customers coming to the store who have all their intentions to drive-on-test the vehicle.
The server is used for counting parameters such as the trial riding and trial driving rate of the vehicle, and the like, so that the dealer, the automobile factory and the like can be further convenient to monitor the trial riding and trial driving of the vehicle, and powerful data support is provided for improving service.
Further, the method further comprises: the server responds to a vehicle condition query request sent by the user terminal, queries vehicle condition information of the vehicle from a preset vehicle condition database according to the vehicle identification number in the vehicle condition query request, and sends the vehicle condition information to the user terminal.
Further, the method further comprises: the server responds to the vehicle condition updating request sent by the user terminal, sends a vehicle condition query instruction to the vehicle-mounted terminal, so that the vehicle-mounted terminal responds to the vehicle condition query instruction, acquires the current vehicle condition information of the vehicle, and sends the current vehicle condition information to the server. The server also updates the vehicle condition database according to the current vehicle condition information and sends the current vehicle condition information to the user terminal.
It should be noted that a specific implementation manner of the trial ride and test drive vehicle management method is similar to a specific implementation manner of the server in the trial ride and test drive vehicle management method according to the foregoing embodiment of the present disclosure, and please refer to the description of the server specifically, and details are not described here in order to reduce redundancy.
The preferred embodiments of the present disclosure are described in detail with reference to the accompanying drawings, however, the present disclosure is not limited to the specific details of the above embodiments, and various simple modifications may be made to the technical solution of the present disclosure within the technical idea of the present disclosure, and these simple modifications all belong to the protection scope of the present disclosure.
It should be noted that the various features described in the above embodiments may be combined in any suitable manner without departing from the scope of the invention. In order to avoid unnecessary repetition, various possible combinations will not be separately described in this disclosure.
In addition, any combination of various embodiments of the present disclosure may be made, and the same should be considered as the disclosure of the present disclosure, as long as it does not depart from the spirit of the present disclosure.

Claims (13)

1. A ride-on test-drive vehicle management system, comprising: the system comprises a user terminal, a vehicle-mounted terminal and a server, wherein the server is in communication connection with the user terminal and the vehicle-mounted terminal respectively;
the user terminal is used for acquiring voice information in the vehicle in the process of trial riding and trial driving of the vehicle and sending the voice information to the server;
the vehicle-mounted terminal is used for acquiring the driving information of the vehicle in the process of trial riding and trial driving of the vehicle and sending the driving information to the server;
and the server is used for judging whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information.
2. The system of claim 1, wherein the travel information includes a travel duration, a travel distance, a travel area, and a travel route;
the server is used for converting the voice information into text information, matching the text information with preset text information, and determining that the trial ride and pilot drive process of the vehicle is effective when the text information is matched with the preset text information and the driving information meets the following conditions:
the running time is greater than or equal to a preset time;
the driving mileage is greater than or equal to a preset mileage;
the driving area is smaller than or equal to a preset area;
the driving route is the same as the preset driving route.
3. The system of claim 1, wherein the server is further configured to calculate the trial driving rate of the vehicle according to the result of the validity determination of the trial driving process of the vehicle.
4. The system according to claim 1, wherein the user terminal is further configured to send a vehicle condition query request to the server according to a vehicle condition query operation input by a user;
the server is further configured to respond to the vehicle condition query request, query the vehicle condition information of the vehicle from a preset vehicle condition database according to the identification number of the vehicle in the vehicle condition query request, and send the vehicle condition information to the user terminal.
5. The system of claim 4, wherein the user terminal is further configured to send a vehicle condition update request to the server according to a vehicle condition update operation input by a user;
the server is also used for responding to the vehicle condition updating request and sending a vehicle condition query instruction to the vehicle-mounted terminal;
the vehicle-mounted terminal is also used for responding to the vehicle condition inquiry instruction, acquiring the current vehicle condition information of the vehicle and sending the current vehicle condition information to the server;
the server is also used for updating the vehicle condition database according to the current vehicle condition information and sending the current vehicle condition information to the user terminal.
6. The system according to claim 4 or 5, wherein the user terminal is further configured to output a prompt message when the vehicle condition information of the vehicle is abnormal.
7. A method for managing a pilot ride and pilot drive vehicle is characterized by comprising the following steps:
the method comprises the steps that a user terminal obtains voice information in a vehicle in a trial ride and test driving process of the vehicle and sends the voice information to a server;
the method comprises the steps that a vehicle-mounted terminal obtains driving information of a vehicle in a trial ride and test driving process of the vehicle and sends the driving information to a server;
and the server judges whether the trial riding and test driving process of the vehicle is effective or not according to the voice information and the driving information.
8. The method of claim 7, wherein the driving information includes a driving duration, a driving distance, a driving area, and a driving route;
the server judges whether the trial ride and test driving process of the vehicle is effective or not according to the voice information and the driving information, and the method comprises the following steps:
the server converts the voice information into text information, matches the text information with preset text information, and determines that the driving trial process of the vehicle is effective if the text information is matched with the preset text information and the driving information meets the following conditions:
the running time is greater than or equal to a preset time;
the driving mileage is greater than or equal to a preset mileage;
the driving area is smaller than or equal to a preset area;
the driving route is the same as the preset driving route.
9. The method of claim 7, further comprising:
and the server calculates the trial ride and trial drive rate of the vehicle according to the effectiveness judgment result of the trial ride and trial drive process of the vehicle.
10. The method of claim 7, further comprising:
the user terminal sends a vehicle condition query request to the server according to the vehicle condition query operation input by the user;
and the server responds to the vehicle condition query request, queries the vehicle condition information of the vehicle from a preset vehicle condition database according to the identification number of the vehicle in the vehicle condition query request, and sends the vehicle condition information to the user terminal.
11. The method of claim 10, further comprising:
the user terminal sends a vehicle condition updating request to the server according to vehicle condition updating operation input by a user;
the server responds to the vehicle condition updating request and sends a vehicle condition query instruction to the vehicle-mounted terminal;
the vehicle-mounted terminal responds to the vehicle condition query instruction, acquires the current vehicle condition information of the vehicle and sends the current vehicle condition information to the server;
and the server also updates the vehicle condition database according to the current vehicle condition information and sends the current vehicle condition information to the user terminal.
12. A server, characterized in that the server is a server in a test ride and test drive vehicle management system according to any one of claims 1 to 6.
13. A test ride and test drive vehicle management method applied to a server, comprising the steps executed by the server in the test ride and test drive vehicle management method according to any one of claims 7 to 11.
CN201910123559.6A 2019-02-18 2019-02-18 System and method for managing trial-ride and trial-drive vehicles Pending CN111582618A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201910123559.6A CN111582618A (en) 2019-02-18 2019-02-18 System and method for managing trial-ride and trial-drive vehicles

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201910123559.6A CN111582618A (en) 2019-02-18 2019-02-18 System and method for managing trial-ride and trial-drive vehicles

Publications (1)

Publication Number Publication Date
CN111582618A true CN111582618A (en) 2020-08-25

Family

ID=72111052

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201910123559.6A Pending CN111582618A (en) 2019-02-18 2019-02-18 System and method for managing trial-ride and trial-drive vehicles

Country Status (1)

Country Link
CN (1) CN111582618A (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112215481A (en) * 2020-09-29 2021-01-12 中国第一汽车股份有限公司 Method for determining business capability of ride-on test and driving test and business capability display system
CN112561582A (en) * 2020-12-15 2021-03-26 领悦数字信息技术有限公司 Test driving effect evaluation device, test driving effect evaluation method and medium
CN117454048A (en) * 2023-06-20 2024-01-26 昆明理工大学 New energy automobile endurance test system and method for test driving

Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106447225A (en) * 2016-10-20 2017-02-22 国网山东省电力公司菏泽供电公司 Intelligent service car management method, device and system
CN106790367A (en) * 2016-11-15 2017-05-31 山东省科学院自动化研究所 The vehicle safety hidden danger early warning of big data treatment and accident reproduction system and method
US20170169398A1 (en) * 2015-12-14 2017-06-15 Shift Technologies, LLC System and method for managing on-demand test drives
CN108306842A (en) * 2016-08-25 2018-07-20 大连楼兰科技股份有限公司 Nobody accompanies the system and method for test ride during selling vehicle
CN108496377A (en) * 2016-01-26 2018-09-04 北京嘀嘀无限科技发展有限公司 The system and method for the vehicles of monitoring on the way
CN108537430A (en) * 2018-03-30 2018-09-14 京东方科技集团股份有限公司 Drive service evaluation method and device, equipment and storage medium
CN108985530A (en) * 2017-05-31 2018-12-11 北京嘀嘀无限科技发展有限公司 Vehicle risk behavior management method and device

Patent Citations (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20170169398A1 (en) * 2015-12-14 2017-06-15 Shift Technologies, LLC System and method for managing on-demand test drives
CN108496377A (en) * 2016-01-26 2018-09-04 北京嘀嘀无限科技发展有限公司 The system and method for the vehicles of monitoring on the way
CN108306842A (en) * 2016-08-25 2018-07-20 大连楼兰科技股份有限公司 Nobody accompanies the system and method for test ride during selling vehicle
CN106447225A (en) * 2016-10-20 2017-02-22 国网山东省电力公司菏泽供电公司 Intelligent service car management method, device and system
CN106790367A (en) * 2016-11-15 2017-05-31 山东省科学院自动化研究所 The vehicle safety hidden danger early warning of big data treatment and accident reproduction system and method
CN108985530A (en) * 2017-05-31 2018-12-11 北京嘀嘀无限科技发展有限公司 Vehicle risk behavior management method and device
CN108537430A (en) * 2018-03-30 2018-09-14 京东方科技集团股份有限公司 Drive service evaluation method and device, equipment and storage medium

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN112215481A (en) * 2020-09-29 2021-01-12 中国第一汽车股份有限公司 Method for determining business capability of ride-on test and driving test and business capability display system
CN112561582A (en) * 2020-12-15 2021-03-26 领悦数字信息技术有限公司 Test driving effect evaluation device, test driving effect evaluation method and medium
CN117454048A (en) * 2023-06-20 2024-01-26 昆明理工大学 New energy automobile endurance test system and method for test driving
CN117454048B (en) * 2023-06-20 2024-05-17 昆明理工大学 New energy automobile endurance test system and method for test driving

Similar Documents

Publication Publication Date Title
US11861730B2 (en) Systems and methods for maintaining a distributed ledger of transactions pertaining to an autonomous vehicle
KR100871913B1 (en) System and its method for providing information of driver's driving pattern
JP5889761B2 (en) Service providing system, information providing apparatus, service providing method, and program
US9361271B2 (en) Systems and methods to enable eco-driving
US7769499B2 (en) Generating a numerical ranking of driver performance based on a plurality of metrics
US7286047B2 (en) Telematics system diagnostics logic analyzer
US20140279707A1 (en) System and method for vehicle data analysis
US20100057479A1 (en) System and method to compute vehicle health index from aggregate data
CN111582618A (en) System and method for managing trial-ride and trial-drive vehicles
KR101759341B1 (en) Method method and apparatus for managing automobile insurance
CA2809689C (en) System and method for vehicle data analysis
US20110012720A1 (en) Integration of Vehicle On-Board Diagnostics and Smart Phone Sensors
KR20190122298A (en) System of diagnosing a vehicle
US11468533B1 (en) Vehicle rating system
US20220188935A1 (en) Insurance management system
CN203133605U (en) Remote diagnosis system device based on vehicle dealer management system
KR101127625B1 (en) system for informing of car maintenance schedule
CN112819181B (en) Method, apparatus, computer-readable storage medium for managing vehicles
CN115689774A (en) Method and system for optimizing a vehicle event process
US10528989B1 (en) Vehicle rating system
CN113516798B (en) Meter adjustment vehicle judging method and device
JP2009003503A (en) Method of providing safe driving education and automobile insurance information system using it
CN106651133B (en) Method for achieving user driving behavior scoring based on ADAS by using mobile phone
US20200160348A1 (en) Server device and information processing method
US10789663B1 (en) Vehicle rating system

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
WD01 Invention patent application deemed withdrawn after publication

Application publication date: 20200825

WD01 Invention patent application deemed withdrawn after publication