CN110806934A - RPA technology-based intelligent all-in-one machine development and multi-service rapid processing method - Google Patents
RPA technology-based intelligent all-in-one machine development and multi-service rapid processing method Download PDFInfo
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- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
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Abstract
The invention relates to the technical field of intelligent integrated machines, and discloses a rapid development method of an intelligent integrated machine based on RPA (resilient packet access), which comprises a web page client arranged on the intelligent integrated machine and a robot process automation platform arranged on a service processor; the service processor is provided with a service processing system for processing services; also discloses a multi-service rapid processing method of the intelligent all-in-one machine based on RPA, the service processor is also provided with a filtering script generation module; when the request occurs for the first time, the filtering and script generating module captures the request received by the robot process automation platform and the returned request processing result, analyzes the request and the processing result, generates a service operation processing script and stores the service operation processing script; when the same request occurs again, the control layer of the robot flow automation platform does not call the service logic layer function based on the robot flow automation platform, but directly calls the service operation processing script after receiving the request to obtain the processing result of the request.
Description
Technical Field
The invention relates to the technical field of intelligent all-in-one machines, in particular to an RPA technology-based intelligent all-in-one machine development and multi-service rapid processing method.
Background
The RPA is an abbreviation of a robot Process Automation, is named as robot Process Automation in Chinese, is a technology for simulating a human to operate a computer, and can realize the Process of automatic operation on the computer through the technology, so that the operation of the human is liberated, and the unmanned office is realized.
The intelligent all-in-one machine is a computer which takes a high-definition liquid crystal screen as a display and operation platform, has the functions of writing, annotating, drawing, synchronous interaction, multimedia entertainment, network conference integration and the like, integrates high-definition display, human-computer interaction, multimedia information processing and network transmission, and can be used by consumers or users for self-service ticket buying, payment and inquiry, such as payment terminals, touch screen all-in-one machines, ATM machines and the like.
In recent years, intelligent all-in-one machines are popularized, and a customer can use the intelligent all-in-one machine to carry out a series of operations such as ticket purchasing, recharging, information inquiry and the like by self. The popularization and the use of the intelligent all-in-one machine facilitate the efficiency of business operation of customers and reduce the burden of original business processing personnel. However, the traditional function development of the intelligent all-in-one machine is complex in implementation process, so that the function development period of the intelligent all-in-one machine is long, and the intelligent all-in-one machine cannot be rapidly put into the market in a short time.
The function development method of the traditional intelligent all-in-one machine comprises two kinds, wherein one kind is the processes of designing a database, designing a system architecture, coding, realizing and the like according to the function requirements of the intelligent all-in-one machine, namely, a set of system is realized from beginning to end according to the function requirements of the intelligent all-in-one machine, the function realized by the system is almost the same as the function of a service processing system used by the original service processing personnel in terms of system function, and only the terminal operation equipment is changed into the intelligent all-in-one machine which can be directly and independently operated by a client from the PC or the portable equipment and the; the other is to develop a secondary development based on the current service processing system used by the service processing personnel, develop a functional interface accessible to the intelligent all-in-one machine according to the functional requirements of the intelligent all-in-one machine, perform coding test on the basis of the original service processing system in the process, and ensure that the function of the original system is enhanced on the premise of not influencing the original function of the service processing system.
Disclosure of Invention
Aiming at the prior art, the invention provides a rapid development method of an intelligent all-in-one machine based on RPA, which adopts the RPA technology to develop on a service processing system of an original service processor, so that the intelligent all-in-one machine suitable for the traditional service processing system only needs to carry out adaptive modification aiming at the compatibility among different browsers without carrying out system development again.
The invention also provides a multi-service rapid processing method of the intelligent all-in-one machine, which captures the request and the processing result, analyzes the request and the processing result, automatically generates the service operation processing script, then processes the same service, and directly adopts the service operation processing script to perform the request response processing of the service operation, thereby solving the problem that the complex service operation with more RPA processing flow is slow, and simultaneously shielding the difference between different browsers.
The invention is realized by the following technical scheme: the RPA-based intelligent all-in-one machine rapid development method comprises a web page client arranged on the intelligent all-in-one machine and a robot process automation platform arranged on a service processor; the service processor is provided with a service processing system for processing services;
the Web page client sends a request to the robot flow automation platform and receives a processing result returned by the robot flow automation platform;
after the robot flow automation platform receives a request sent by a web page client, the service logic layer function of the robot flow automation platform calls a browser drive of a service processor, automatically opens a browser of the service processor, logs in a corresponding service processing system according to the requested data, automatically processes the request, and after the processing is completed, the robot flow automation platform obtains a processing result and sends the processing result to the web page client.
The technical scheme adopts the RPA technology to develop on the service processing system of the original service processor, so that when the intelligent all-in-one machine suitable for the traditional service processing system is developed, only the compatibility among different browsers needs to be modified adaptively, and the system development does not need to be carried out again.
Furthermore, the requested response data is HTML text data, and the robot flow automation platform can obtain a DOM node of the browser according to the HTML text data for operation.
Further, the web page client communicates with the robot flow automation platform through an HTTP protocol and a WebSocket protocol. And the robot process automation platform sends the processing result to the web page client, and the HTTP protocol is adopted in the process for data transmission. Aiming at notification information of a robot flow automation platform, information needing to remind a client in time and the like, because an HTTP protocol is stateless, the invention adopts the mode that a WebSocket transceiving function is added in a web page client, the robot flow automation platform also realizes the corresponding WebSocket transceiving function, the WebSocket protocol is adopted for communication between the WebSocket transceiving function and the Web page client, the function that the robot flow automation platform actively pushes messages to the web page client is realized, and the web page client can obtain the latest information in real time.
Furthermore, the web page client communicates with the robot flow automation platform through a JSONP protocol, and a request is sent to the robot flow automation platform from the web page client of the intelligent all-in-one machine by adopting a JSONP technology, so that the web page client actively requests the robot flow automation platform.
The invention also discloses a multi-service rapid processing method of the intelligent all-in-one machine, which comprises a web page client deployed on the intelligent all-in-one machine, a robot process automation platform and a filtering generation script module deployed on the service processor; the service processor is provided with a service processing system for processing services;
the Web page client sends a request to the robot flow automation platform and receives a processing result returned by the robot flow automation platform;
after receiving a request sent by a web page client, the robot flow automation platform calls a browser driver of a service processor, automatically opens a browser of the service processor, logs in a corresponding service processing system according to corresponding data of the request, automatically processes the request, and acquires a processing result and sends the processing result to the web page client after the processing is finished;
when a certain request occurs for the first time, the filtering and script generating module captures the processes of receiving the request and returning the processing result of the request by the robot process automation platform, analyzes the request and the processing result thereof, generates a service operation processing script and stores the service operation processing script; when the same request occurs again, the control layer of the robot flow automation platform does not call the service logic layer function of the robot flow automation platform any more, but directly calls the service operation processing script after receiving the request to obtain the processing result of the request.
The technical scheme captures the request and the processing result, analyzes the request and the processing result, automatically generates the service operation processing script, then processes the same service, and directly adopts the service operation processing script to perform the request response processing of the service operation, thereby solving the problem of slow complex service operation with more RPA processing flow and shielding the difference between different browsers.
Further, the service operation processing script comprises a request path, request header data and request parameter name information; and the service operation processing script is generated according to the request script template.
Furthermore, the request script template is compiled by java codes, and the request script template is convenient to run and use on different platforms according to the advantage of portability of a java program.
Further, the request header data comprises a cookie and a host.
Further, for a service with a complicated flow, all flow data required for completing the service is input at the web page client to generate a service operation processing script, and then the service operation processing script can be called for processing.
Further, if there is a dependency between each step of a service, for example, a certain service requires two steps, and the content or processing result in step one needs to be used in step two (e.g., printing an invoice service, ensuring that a customer does not have a fee owing, and completing the steps of making up a fee if the fee owing is needed), the whole service can be split into a plurality of branch services according to the degree of dependency, and the flow data of each branch service is input to generate a service operation processing script, that is, the service operation processing scripts corresponding to the branch services can be respectively and sequentially called to implement.
Compared with the prior art, the invention has the following advantages and beneficial effects:
(1) according to the RPA-based rapid development method for the intelligent all-in-one machine, the functions of the intelligent all-in-one machine are developed based on the RPA technology, so that the development speed is high, the development process is intuitive, the existing service processing system can be fully utilized, a new service processing system does not need to be developed, the development cost is low, the method can be directly deployed and applied on the existing service processing machine, a server does not need to be purchased, and the hardware cost can be saved.
(2) The invention provides a multi-service rapid processing method of an RPA-based intelligent all-in-one machine, which captures the operation process and the processing result of a robot process automation platform after receiving a request, analyzes the request and the processing result, automatically generates a service operation processing script, then processes the same service, and directly adopts the service operation processing script to perform request response processing of service operation, thereby solving the problems of more services in operation flow, longer processing time and different presentation forms of certain service operations in different browsers.
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FIG. 1 is a schematic diagram of an implementation of an RPA-based smart all-in-one machine developed by the present invention;
FIG. 2 is a filter script module invocation diagram of the present invention;
FIG. 3 is a flow chart of the operation of the filter script module of the present invention;
FIG. 4 is a logical process of requesting a script template of the present invention;
fig. 5 is a flow chart of the operation of the RPA technique of the present invention for a service processing system.
Detailed Description
The present invention will be described in further detail with reference to examples, but the embodiments of the present invention are not limited thereto.
In the invention, the business processor is provided with a business processing system for processing various businesses before development. The service processor is a PC for service processing personnel to access the service processing system.
As shown in fig. 1, the RPA-based rapid development method for an intelligent all-in-one machine includes a web page client disposed on the intelligent all-in-one machine and a robot process automation platform disposed on a service processor; the service processor is provided with a service processing system for processing services; the Web page client sends a request to the robot flow automation platform and receives a processing result returned by the robot flow automation platform; after the robot flow automation platform receives a request sent by a web page client, the function of a service logic layer of the robot flow automation platform is realized based on an RPA technology, browser driving of a service processor is called, a browser of the service processor is automatically opened, corresponding service processing systems are logged in according to corresponding data of the request, the request is automatically processed, and after the processing is finished, the robot flow automation platform obtains a processing result and sends the processing result to the web page client.
The detailed process is as follows:
s1) setting a web page client on the smart all-in-one machine
The web page client comprises a web page capable of directly interacting with a client, and the web page client communicates with the robot flow automation platform by adopting HTTP and WebSocket protocols, so that the function of actively pushing messages to the web page client by the robot flow automation platform is realized, and the web page client can acquire latest information in real time;
the technical scheme adopts the RPA technology to develop on the service processing system of the original service processor, so that when the intelligent all-in-one machine suitable for the traditional service processing system is developed, only the compatibility among different browsers needs to be modified adaptively, and the system development does not need to be carried out again.
Preferably, the web page client communicates with the robot flow automation platform through a JSONP protocol, and a request is sent from the web page client of the intelligent all-in-one machine to the robot flow automation platform by adopting a JSONP technology, so that the web page client actively requests the robot flow automation platform.
S2) setting a robot process automation platform on the service processor
The control layer of the robot flow automation platform receives a request sent by a client, acquires parameters from the request, and calls a service logic layer function realized based on an RPA technology API according to the corresponding parameters, so that the service processing system is automatically opened and automatically logged in, the service processing system is automatically operated according to the request and the parameters, after the operation is completed, the robot flow automation platform automatically acquires a processing result and records a log of the operation process into a log file, and the control layer of the robot flow automation platform sends the processing result to the web page client according to the operation result. The RPA technology can be implemented by currently mature Selenium, uicat and other technologies, and the process schematic diagram is shown in fig. 5.
The invention also discloses a multi-service rapid processing method of the intelligent all-in-one machine, which adds the following contents on the basis of the technical scheme:
as shown in fig. 2 to 5, when a certain request occurs for the first time, the filtering script generation module captures the processes of receiving the request and returning the processing result of the request by the robot process automation platform, analyzes the request and the processing result thereof, generates a service operation processing script, and stores the service operation processing script; when the same request occurs again, the control layer of the robot flow automation platform does not call the service logic layer function of the robot flow automation platform any more, but directly calls the service operation processing script after receiving the request to obtain the processing result of the request.
The method specifically comprises the following steps:
when a certain request occurs for the first time, all request paths, request header data (key request headers such as cookies and host) and request parameter name information occurring in the process are captured according to the running process of the robot flow automation platform, and then a service operation processing script is generated according to a request script template. The logic process of the request script template is as shown in fig. 4, and firstly, a request is sent according to a request path, a request header and a request parameter, and then response data of the request is acquired and stored into a variable of the request script template, so as to obtain a service operation processing script.
When the same request occurs again, the control layer of the robot flow automation platform directly calls the corresponding service operation processing script according to the request sent by the web page client to operate without passing through a service logic layer which is realized based on an RPA technology in the robot flow automation platform.
In order to better implement the technical scheme, for the services with complicated processes, all process data required for completing the services are input at the web page client to generate the service operation processing script, and the service operation processing script can be used for processing the services in the above mode.
If there is dependency between each step of a service, the whole service can be split into a plurality of branch services according to the degree of dependency, and the flow data of each branch service is input to generate a service operation processing script, that is, the service operation processing scripts corresponding to the branch services can be respectively and sequentially called to implement the method.
The above description is only a preferred embodiment of the present invention, and is not intended to limit the present invention in any way, and all simple modifications and equivalent variations of the above embodiments according to the technical spirit of the present invention are included in the scope of the present invention.
Claims (8)
1. The intelligent all-in-one machine development method based on the RPA technology is characterized by comprising a web page client side arranged on the intelligent all-in-one machine and a robot process automation platform arranged on a service processor; the service processor is provided with a service processing system for processing services;
the Web page client sends a request to the robot flow automation platform and receives a processing result returned by the robot flow automation platform;
after receiving a request sent by a web page client, the robot process automation platform calls a browser driver of a service processor, automatically opens a browser of the service processor, logs in a corresponding service processing system according to corresponding data of the request and processes the request; and after the request processing is finished, the robot flow automation platform acquires a processing result and sends the processing result to the web page client.
2. The RPA-based intelligent all-in-one machine rapid development method according to claim 1, characterized in that: the requested response data is HTML text data.
3. The RPA-based intelligent all-in-one machine rapid development method according to claim 1, characterized in that: the web page client communicates with the robot process automation platform through an HTTP protocol and a WebSocket protocol.
4. The RPA-based intelligent all-in-one machine rapid development method according to claim 3, characterized in that: and the web page client communicates with the robot process automation platform through a JSONP protocol.
5. The RPA-based intelligent all-in-one machine multi-service rapid processing method according to any one of claims 1-4, characterized in that: the service processor is also provided with a filtering script generation module; when a certain request occurs for the first time, the filtering and script generating module captures the processes of receiving the request and returning the processing result of the request by the robot process automation platform, analyzes the request and the corresponding processing result, generates and stores a service operation processing script; when the same request occurs again, the control layer of the robot flow automation platform does not call the service logic layer function of the robot flow automation platform any more, but directly calls the service operation processing script after receiving the request to obtain the processing result of the request.
6. The RPA-based intelligent all-in-one machine multi-service rapid processing method according to any one of claims 1-3 and 5, comprising: the service operation processing script comprises a request path, request header data and request parameter name information; and the service operation processing script is generated according to a request script template preset by the filtering generation script module.
7. The multi-service fast processing method of the RPA-based intelligent all-in-one machine according to claim 6, wherein: the request script template is written by java codes.
8. The multi-service fast processing method of the RPA-based intelligent all-in-one machine according to claim 6, wherein: the request header data comprises a cookie and a host.
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| CN112612624A (en) * | 2020-12-25 | 2021-04-06 | 金蝶软件（中国）有限公司 | Data interaction method and device between systems, computer equipment and storage medium |
| CN112700212A (en) * | 2020-12-29 | 2021-04-23 | 湖北省楚天云有限公司 | Approval process execution method and system and process management system |
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| CN113238850B (en) * | 2021-06-01 | 2024-01-23 | 平安科技（深圳）有限公司 | RPA realization method, device, equipment and medium based on browser |
| CN113641569A (en) * | 2021-06-24 | 2021-11-12 | 云南电网有限责任公司信息中心 | Robot process automation method |
| CN113641569B (en) * | 2021-06-24 | 2023-11-14 | 云南电网有限责任公司信息中心 | Robot flow automation method |
| CN113743905A (en) * | 2021-09-09 | 2021-12-03 | 国网青海省电力公司信息通信公司 | Engineering information processing platform and method based on RPA technology |
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Application publication date: 20200218 |