CN110322209A

CN110322209A - Comment information processing method, device, system and storage medium

Info

Publication number: CN110322209A
Application number: CN201810279007.XA
Authority: CN
Inventors: 张建伟
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2018-03-30
Filing date: 2018-03-30
Publication date: 2019-10-11

Abstract

The embodiment of the present application provides a kind of comment information processing method, device, system and storage medium.In some embodiments of the application, for information of having made comments using review mechanism, the comment information into auditing flow is needed from acquisition of information of having made comments, start corresponding auditing flow for acquired comment information to be audited, it realizes the control to comment information, is conducive to reduce the possible adverse effect of comment information；Moreover, during audit, by that can reduce the possible adverse effect during audit of these comment informations, be conducive to further decrease the possible adverse effect of comment information to comment information progress make-up shielding processing is reviewed.

Description

Comment information processing method, device, system and storage medium

Technical field

This application involves Internet technical field more particularly to a kind of comment information processing method, device, system and storages Medium.

Background technique

With the development of internet technology, internet platform is more and more.It is flat in some internets with interactive function On platform, user is allowed to deliver the comment of oneself for certain contents.For example, electric business platform allows to use in e-commerce field Deliver the evaluation to businessman and/or commodity in family.

In the prior art, user can click the button made comments and enter review pages, edit in review pages Oneself needs the comment information delivered, and clicking publication button later can be completed the publication of comment information.

User's evaluation module on existing each internet platform is relatively easy, is similar to a visitor's book, and user can be with It is intended to make comments above, this easily causes some adverse effects.Therefore, it is necessary to which comment information can be carried out by providing one kind The solution of control can reduce comment information bring adverse effect.

Summary of the invention

The many aspects of the application provide a kind of comment information processing method, device, system and storage medium, to realize Control to comment information reduces the adverse effect of comment information bring.

The embodiment of the present application provides a kind of comment information processing method, comprising:

From information of having made comments, the comment information to be processed needed into auditing flow is obtained；

Start corresponding auditing flow for the comment information to be processed, to audit to the comment information to be processed；

During being audited to the comment information to be processed, the comment information to be processed is carried out at make-up shielding Reason.

The embodiment of the present application also provides a kind of comment information processing method, comprising:

The comment request of the first platform user transmission is received, target comment information is delivered in the comment request request；

According to auditing flow entry condition, determine that the target comment information needs to enter auditing flow；

Start corresponding auditing flow for the target comment information, to audit to the target comment information；

During auditing to the target comment information, the target comment information is locally delivered, so that institute It is visible to Partial flats user to state target comment information.

The complaint request that businessman sends is received, target user's comment is complained in the complaint request request；

It is commented on for the target user and starts corresponding auditing flow, to be audited to target user comment；

During being audited to target user comment, locally target user comment is carried out at shielding Reason, so that target user comment is invisible to Partial flats user.

The embodiment of the present application also provides a kind of server, comprising: memory and processor；

The memory, for storing computer program；

The processor is coupled with the memory, for executing the computer program, to be used for:

The embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, the computer Program is performed the step that achievable the application is directed in the embodiment of the method that information is audited of having made comments.

The embodiment of the present application also provides a kind of server, comprising: memory, processor and communication component；

The memory, for storing computer program；

The comment request that the first platform user is sent is received by the communication component, mesh is delivered in the comment request request Mark comment information；

The embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, the computer Program is performed the step in the embodiment of the method that the comment information that achievable the application is delivered for user's request is audited Suddenly.

The memory, for storing computer program；

The complaint request that businessman sends is received by the communication component, the complaint request request complains target user to comment By

The embodiment of the present application also provides a kind of e-commerce system, comprising: merchant terminal, purchaser terminal and server；

The purchaser terminal, it is whole for the businessman by the server for sending out the operation of comment in response to buyer Corresponding businessman is held to deliver user comment；

The merchant terminal, for sending complaint request to the server, the complaint request request complains target to use Family comment, target user's comment belong to the user comment that the user terminal is delivered；

The server, the complaint request sent for receiving the merchant terminal；For target user comment Start corresponding auditing flow, to audit to target user comment；And it is carried out commenting on the target user During audit, locally the target user is commented on and carries out shielding processing, so that target user comment is flat to part Platform user is invisible.

The embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, the computer Program is performed the step in the embodiment of the method that the comment information that achievable the application is complained for businessman is audited.

In some embodiments of the application, for information of having made comments using review mechanism, from information of having made comments The comment information needed into auditing flow is obtained, starts corresponding auditing flow for acquired comment information and is audited, it is real Now to the control of comment information, it is conducive to reduce the possible adverse effect of comment information；Moreover, during audit, by right It is reviewed comment information and carries out make-up shielding processing, these comment informations possible bad shadow during audit can be reduced It rings, is conducive to further decrease the possible adverse effect of comment information.

In other embodiments of the application, the comment information delivered for user's request uses review mechanism, in user Request make comments information when, according to auditing flow entry condition, determine comment information that user's request is delivered whether need into Enter auditing flow, when determination needs to enter auditing flow, starts corresponding auditing flow for the comment information and audited, it is real Now to the control of comment information, it is published rear possible adverse effect to avoid inappropriate comment information, and in period under review Between, locally comment information is delivered, so that comment information is to Partial flats user as it can be seen that advantageously ensuring that related use The user experience at family.

Detailed description of the invention

The drawings described herein are used to provide a further understanding of the present application, constitutes part of this application, this Shen Illustrative embodiments and their description please are not constituted an undue limitation on the present application for explaining the application.In the accompanying drawings:

Fig. 1 is a kind of flow diagram for comment information processing method that one exemplary embodiment of the application provides；

Fig. 2 is a kind of flow diagram for comment information processing method that the application another exemplary embodiment provides；

Fig. 3 a is a kind of structural schematic diagram for sociability network system that the application another exemplary embodiment provides；

Fig. 3 b is the interface that platform user U1 makes comments on the interactivity page in sociability network system shown in Fig. 3 a Status diagram；

Fig. 3 c is that platform user U1 submits comment information to without the friendship into related platform user during auditing flow The variation schematic diagram of the mutual property page；

Fig. 3 d is that platform user U1 submits comment information to entrance auditing flow finally by related platform in review process The variation schematic diagram of the interactivity page of user；

Fig. 3 e is that platform user U1 submits comment information finally flat not by correlation in review process to auditing flow is entered The variation schematic diagram of the interactivity page of platform user；

Fig. 4 a is a kind of structural schematic diagram for e-commerce system that the application another exemplary embodiment provides；

Fig. 4 b is the user comment that the first businessman that the application another exemplary embodiment provides complains the first buyer to deliver The state change schematic diagram for the commodity details page that related platform user sees in the process；

Fig. 4 c is a kind of flow diagram for comment information processing method that the application another exemplary embodiment provides；

Fig. 5 a is a kind of structural schematic diagram for comment information processing unit that the application another exemplary embodiment provides；

Fig. 5 b is a kind of structural schematic diagram for server that the application another exemplary embodiment provides；

Fig. 6 a is the structural schematic diagram for another comment information processing unit that the application another exemplary embodiment provides；

Fig. 6 b is the structural schematic diagram for another server that the application another exemplary embodiment provides；

Fig. 7 a is the structural schematic diagram for another comment information processing unit that the application another exemplary embodiment provides；

Fig. 7 b is the structural schematic diagram for another server that the application another exemplary embodiment provides.

Specific embodiment

To keep the purposes, technical schemes and advantages of the application clearer, below in conjunction with the application specific embodiment and Technical scheme is clearly and completely described in corresponding attached drawing.Obviously, described embodiment is only the application one Section Example, instead of all the embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not doing Every other embodiment obtained under the premise of creative work out, shall fall in the protection scope of this application.

With the development of internet technology, some interactivity network systems are more and more.In these interactivity network systems In, it can link up, exchange between user, it might even be possible to which the message issued each other is commented on.Currently, these interactivity The user's evaluation module of network system is not also overripened, user can be intended to above make comments, some improper comment informations Very likely result in adverse effect.

For the technical problem, the embodiment of the present application provides a kind of review mechanism for comment information, realizes to comment The control of information reduces the possible adverse effect of inappropriate comment information.Wherein, in some exemplary embodiments of the application In, review mechanism is activated after comment information is delivered, i.e., for information of having made comments using review mechanism.It is another in the application In some embodiments, review mechanism is activated during user makes comments information, i.e., makes comments information for user Process use review mechanism.

Below with reference to attached drawing, the technical solution provided each embodiment of the application is described in detail.

Fig. 1 is a kind of flow diagram for comment information processing method that one exemplary embodiment of the application provides.The party Method can be executed by the server in interactivity network system, mainly be describeed how from the angle of server based on review mechanism pair Information of having made comments carries out audit processing.As shown in Figure 1, method includes the following steps:

101, from information of having made comments, the comment information to be processed needed into auditing flow is obtained.

102, start corresponding auditing flow for comment information to be processed, to audit to comment information to be processed.

103, during auditing to comment information to be processed, make-up shielding processing is carried out to comment information to be processed.

In the embodiment of the present application, interactivity network system refers to can provide the interactivity page with object platform user, and Interactivity network activity service can be provided for platform user, or can the interacting property network activity between platform user The network system of technical support is provided.Wherein, all to pass through the terminal devices such as smart phone, PC, tablet computer It accesses the interactivity page that interactivity network system provides and can be lived by the interactivity page and other interacting property of user The dynamic network user can be used as the user of interactivity network system, referred to as platform user.Preferably, interactivity network system The platform user of system can be into the registration user of interactivity network system.

For platform user, it can be used on the interactivity page that interactivity network system provides for other platforms The various forms of contents such as family or the text message oneself delivered, picture, small video, cardon and information of making comments.At this Apply in embodiment, particular content, form of the comment information that do not deliver platform user etc. limit.All platform users Between the content that is generated on the interactivity page all can serve as comment information described in each embodiment of the application.It is worth explanation , for distinct interaction network system, content, form of the comment information that platform user is delivered etc. may not Together.It is exemplified below:

For example, interactivity network system can be some sociability network systems, such as microblogging, wechat etc.；Correspondingly, it hands over The mutual property page can be microblog page, circle of friends page etc.；The comment information that then platform user is delivered can be to microblogging or friend The comment of friend's circle information to the forwarding of microblogging or circle of friends information, the information such as thumbs up.These comments can be long comment, It can be brief comment.

For example, interactivity network system is also possible to some e-commerce systems, such as Taobao, day cat, Jingdone district etc.；Accordingly Ground, the interactivity page can be evaluation area, commodity evaluation page on commodity details page etc..In e-commerce system, platform User includes buyer and businessman, and the comment information that platform user is delivered can be after buyer buys commodity and comment for what commodity were delivered Valence, the solarization list of buyer are also possible to reply etc. of the businessman to the evaluation or businessman of buyer to the evaluation of buyer.

In another example interactivity network system is also possible to some answer platforms, such as ends of the earth question and answer, a naughty question and answer etc.；Phase Ying Di, the interactivity page can be the question and answer page.In answer platform system, platform user includes puing question to user and answering to use Family, the comment information that platform user is delivered can be the problem of puing question to user to deliver, and answer what user provided for asked questions Answer is also possible to the problem etc. for puing question to user further to add.

In above-mentioned interactivity network system, platform user need to make comments information when, generally can be by oneself end End equipment editorial review information, is then forwarded to server；After server receives the comment information of platform user submission, a side Face can publish comment information on the interactivity page according to the logic of delivering of setting, check for related platform user or Browsing；On the other hand it can store, maintenance and management these comment informations.The embodiment of the present application not storage of Limited service device, dimension The mode of shield and Management Review information.

In these information of having made comments, it is understood that there may be some inappropriate comment informations, such as words are excessively fierce , with fraud color, or with advertisement property etc..These inappropriate comment informations can bring some bad shadows It rings, such as economic loss may be caused to related platform user, damage the fame in relation to platform user, influence network environment Health and harmony, etc..In order to solve this problem, in the present embodiment, server can examine information of having made comments It is bad to reduce inappropriate comment information bring to identify inappropriate comment information and corresponding measure to be taken to be handled for core It influences.

For server, the comment information needed into auditing flow can be obtained from information of having made comments.For Convenient for description, the comment information into auditing flow will be needed to be known as comment information to be processed.In the present embodiment, it needs to enter The comment information of auditing flow is some may be inappropriate comment information information of having made comments.

Wherein, which information of having made comments needs to enter auditing flow, can be because of the attribute, specific of interactivity network system Application scenarios and to the different and different of the factors such as the control demand of comment information (such as size of control dynamics).

In some exemplary implementations, some auditing flows can be preset and enter rule or condition.Then, in step In 101, server can enter rule or condition according to auditing flow, obtain from information of having made comments and need to enter audit The comment information to be processed of process.Some auditing flows are set forth below and enter rule or condition, but not limited to this:

Auditing flow enters rule or condition example 1:

In this example, rule or condition can be entered as auditing flow for by the complaint of comment object.In general, Once being complained by comment object, illustrates that related commentary information causes certain adverse effect to by comment object, have Necessity audits the comment information.Based on this, when being initiated to complain by comment object, server may be in response to be commented on pair The complaint request of elephant obtains complained comment information from information of having made comments, as comment information to be processed.Wherein, It can be carried in complaint request by information such as the account of comment object, title, ID or the pet names, can also carry complained comment information Relevant information, such as deliver the information such as time, the account for the user for delivering the comment information, title, ID or the pet name.Based on this, Server can determine complained information of having made comments according to the information carried in the complaint request from database.

Auditing flow enters rule or condition example 2:

In this example, some sensitive words, risk word etc. can be preset.Whether will be set comprising these in comment information Word is determined, as whether needing rule or condition into auditing flow.Based on this, server can be from information of having made comments In, the comment information comprising setting word is obtained, as comment information to be processed.

Auditing flow enters rule or condition example 3:

In this example, some user accounts can be preassigned, these user accounts are usually to have malicious act, make Disadvantage behavior, the habitual user account for delivering the bad behaviors such as inappropriate comment information.It whether is referred to by these by comment information Determine what user account was delivered, as whether needing rule or condition into auditing flow.Based on this, server can be from having sent out In table comment information, the comment information delivered by designated user's account is obtained, as comment information to be processed.

Auditing flow enters rule or condition example 4:

In this example, some objects can be preassigned, these objects are some objects for forbidding being commented on, such as than More sensitive object, the object for being added into blacklist etc..It is commented on whether comment information is directed to these specified objects, As whether needing rule or condition into auditing flow.Based on this, server can be obtained from information of having made comments For the comment information that specified object is delivered, as comment information to be processed.

Auditing flow enters rule or condition example 5:

In this example, whether comment information there can be into advertisement suspicion, as whether needing into auditing flow Rule or condition.Based on this, server can obtain advertisement Suspected Degree and be located at setting Suspected Degree area from information of having made comments Interior comment information, as comment information to be processed.Wherein, advertisement Suspected Degree is for indicating the doubtful advertisement of the comment information Degree.

Optionally, server can obtain the advertisement Suspected Degree for information of having made comments using advertisement algorithm model, such as Advertisement Suspected Degree is 95%, 80% etc..Wherein, advertisement algorithm model can use but be not limited to following manner calculate advertisement it is doubtful Degree:

Extract keyword from information of having made comments, calculate advertising words in extracted keyword and advertisement dictionary it Between similarity；Using the similarity as the advertisement Suspected Degree for information of having made comments.It is worth noting that if being commented from having delivered By multiple keywords are extracted in information, then the similarity between each keyword and advertising words can be weighted summation, And using the result of weighted sum as the advertisement Suspected Degree for information of having made comments.

Wherein, the value in above-mentioned Suspected Degree section can flexibly be set according to application demand, not limited this.For example, doubting It can be 85%-95% like degree section, then advertisement Suspected Degree can be assumed that in 95% or more information of having made comments and be Advertisement, and enter the process flow for advertisement type comment, without entering auditing flow；For advertisement Suspected Degree 85% Information below of having made comments, which can consider, belongs to normal comment information, does not need to be audited；Only advertisement Suspected Degree exists Information of having made comments between 85%-95% needs to enter auditing flow.

Optionally, entering in rule or condition example 2-5 in above-mentioned auditing flow, server can star timing mechanism, Periodically from information of having made comments, obtains and meet the comment information that corresponding auditing flow enters rule or condition, as Comment information to be processed.Alternatively, server can star a monitoring programme, information of having made comments is monitored in real time, so as to therefrom It obtains and meets the comment information that corresponding auditing flow enters rule or condition, as comment information to be processed.

, can be with continued reference to step 102 after obtaining the comment information to be processed needed into auditing flow, server can Think that comment to be processed starts corresponding auditing flow, to audit to comment information to be processed.

It is worth noting that according to the attribute of interactivity network system, application demand and to information of having made comments The difference of the factors such as monitoring demand (such as size of control and monitoring), auditing flow would also vary from.The embodiment of the present application is simultaneously Auditing flow is not defined, it can be according to application demand adaptive settings.

In some exemplary embodiments, a plurality of types of auditing flows, the audit rule of different auditing flows can be set Then and audit mode is different.For example, distinguishing from the degree of automation of auditing flow to auditing flow, pure people can be set Work auditing flow, the semi-automatic auditing flow for needing manually to participate in and pure automation auditing flow.In another example from audit Rule distinguishes auditing flow, the auditing flow that the user for the information that needs to make comments puts to the proof can be set, without any User put to the proof auditing flow, and the information that needs to make comments user and by comment user both sides put to the proof auditing flow Deng.In another example distinguishing from audit channel to auditing flow, phone auditing flow can be set, face to face auditing flow, online Customer service auditing flow etc..

It is alternatively possible to by the type of these auditing flows and the selected rule or item into auditing flow of comment information Part is associated.Based on this, in above-mentioned steps 102, server can enter audit stream according to comment information to be processed is selected The rule of journey determines the type for needing auditing flow to be started；The type of the auditing flow started as needed is commented to be to be processed Start corresponding auditing flow by information, to examine comment information to be processed.

By taking above-mentioned auditing flow enters rule or condition example 1-5 as an example, the type and auditing flow of auditing flow enter The corresponding relationship of rule or condition is as follows:

In a kind of corresponding relationship, auditing flow enters rule or condition example 1 to semi-automatic in requisition for what is manually participated in Change auditing flow；Auditing flow enters rule or the corresponding automation auditing flow of condition example 2-5.In another corresponding relationship In, auditing flow enters rule or the corresponding phone auditing flow of condition example 1 and the user for the information that needs to make comments puts to the proof Auditing flow；Auditing flow enters rule or condition example 2-5 corresponds to online customer service auditing flow and without any user The auditing flow etc. of proof.

After starting corresponding auditing flow for comment information to be processed, which can enter auditing flow. Specific review process can not limit this depending on auditing flow.In view of entering the comment information to be processed of auditing flow Usually doubtful inappropriate comment information, and the length of time of auditing flow is less clear, in order to further decrease to be processed comment It,, can be right during being audited to comment information to be processed as described in step 103 by the possible adverse effect of information Comment information to be processed carries out make-up shielding processing.I.e. during being audited to comment information to be processed, comment letter to be processed Breath will be invisible to Partial flats user or whole platform users, to reduce its possible adverse effect.

In some exemplary embodiments, carrying out make-up shielding processing to comment information to be processed may is that for all Platform user carries out make-up shielding processing to comment information to be processed.That is, to comment information to be processed carry out make-up shielding it Afterwards, comment information to be processed will be invisible to all platform users.

In other exemplary embodiments, carrying out make-up shielding processing to comment information to be processed be may is that for non- Necessary user carries out make-up shielding processing to comment information to be processed.Wherein, inessential user refers to except comment information to be processed It is corresponding comment user and by comment user except other platform users, or refer to not with comment information to be processed exist hand over The platform user of mutual behavior.In this embodiment, during auditing to comment information to be processed, make comment information to be processed It is invisible to inessential user, can reduce the issuable adverse effect of comment information to be processed, and to inessential user it Outer necessary user as it can be seen that can guarantee the user experience of these users to a certain extent.For example, for comment information to be processed Comment user for, during being audited to comment information to be processed, still be able to see the comment information, will be considered that this is commented It comes into force always by information, resentment will not be generated to platform；And for comment information to be processed is by comment user, It during auditing comment information to be processed, still is able to see the comment information, convenient for complaint, puts to the proof, participates in and audited Cheng Zhong is conducive to accelerate audit progress.

The comment user of above-mentioned comment information to be processed refers to the platform user for issuing comment information to be processed；It is to be processed to comment The platform user commented on by comment information to be processed is referred to by comment user by information.

It is worth noting that according to differences such as the attribute of interactivity network system, application scenarios, for inessential user couple The mode that comment information to be processed carries out make-up shielding processing would also vary from.It is carried out below for several shielding processing modes Exemplary illustration:

Shielding processing mode 1: during being audited to comment information to be processed, by comment information to be processed from inessential It is deleted on the corresponding comment information page of user；Or

Shielding processing mode 2: during being audited to comment information to be processed, reduce comment information to be processed it is non-must The ranking on the corresponding comment information page of user is wanted, so that comment information to be processed is invisible to inessential user；Or

Shielding processing mode 3: during being audited to comment information to be processed, by comment information to be processed from inessential It is hidden on the corresponding comment information page of user.

It is worth noting that according to the difference of interactivity network system, the corresponding comment information page of above-mentioned inessential user Realization form would also vary from.For example, the corresponding comment information page of inessential user can be interactivity network system and mention Interactivity page of confession, such as microblog page, the circle of friends page, the comment area of commodity details page of businessman etc..It needs to illustrate It is that the interactivity page that different user is seen will be different, and the interactivity page is associated with user account.

From the foregoing, it can be seen that in the present embodiment, for information of having made comments using review mechanism, from letter of having made comments Breath obtains the comment information needed into auditing flow, starts corresponding auditing flow for acquired comment information and is audited, It realizes the control to comment information, is conducive to reduce the possible adverse effect of comment information；Moreover, passing through during audit Make-up shielding processing is carried out to comment information is reviewed, it is possible bad during audit that these comment informations can be reduced It influences, is conducive to further decrease the possible adverse effect of comment information.

In some exemplary embodiments of the application, after comment information to be processed enters corresponding auditing flow, need Comment information to be processed is discharged according to auditing result.Here " release " refers to that comment information to be processed is examined in end Core process.Wherein, release conditions can be divided into according to the auditing result to comment information to be processed following several:

Release conditions 1: comment information to be processed then releases the make-up shielding to comment information to be processed by audit.This When, comment information to be processed can reappear on the corresponding comment information page of each platform user, such as reappear in microblogging The corresponding positions such as the comment area of the page, the circle of friends page, commodity details page.

Optionally, in order to guarantee that user experiences, longest audit time can be set for auditing flow, and require auditing flow Comment information to be processed is provided before the longest audit time terminates by audit or not by the result of audit.If being examined in longest The auditing result to comment information to be processed is not yet obtained at the end of the core time, at this point it is possible to release to comment information to be processed Make-up shielding, with guarantee user experience.It is worth noting that longest audit time corresponding to different types of auditing flow Length can be identical, can not also be identical.

Release conditions 2: comment information to be processed does not pass through audit, then can execute following at least one penalty operation:

The complete deletion comment information to be processed from database, at this point, comment information to be processed will to all platform users It is invisible；

The comment permission for closing the comment user of comment information to be processed, at this point, comment information to be processed is to all platforms User will be invisible；

The user account for disabling the comment user of comment information to be processed, at this point, comment information to be processed is to all platforms User will be invisible；

Increase the suspicious degree of the comment user of comment information to be processed, and suspicious greater than setting in the suspicious degree of comment user When spending threshold value, designated user's account is set by the user account for commenting on user, wherein designated user's account refers to be delivered by it Comment information need the user account into auditing flow.

Release conditions 3: comment user treats processing comment information during audit and is modified, then server can respond The modification of comment information to be processed is operated in the comment user of comment information to be processed, obtains the comment modified comment of user Information can determine whether modified comment information needs at this point, modified comment information will replace comment information to be processed Into auditing flow；If modified comment information does not need to enter auditing flow, modified comment of overall importance can be delivered By information；If modified comment information needs to enter auditing flow, commented modified comment information as newly to be processed By information and starts corresponding auditing flow new comment information to be processed is audited.

In some exemplary embodiments of the application, place can be treated during auditing to comment information to be processed Reason comment information is identified, in order to distinguish comment information to be processed and other comment informations.Wherein, comment to be processed is believed Ceasing the mode being identified includes but is not limited to: audit label is added for comment information to be processed, and/or, by comment to be processed Information is added in audit database.Wherein, audit is for storing the number for needing the comment information being reviewed with database According to library, i.e., only the comment information in need into auditing flow can be just stored in the database.

Based on above-mentioned, when obtaining the auditing result to comment information to be processed within longest audit time, alternatively, in longest At the end of audit time, the audit label of comment information to be processed can be removed, and/or, by comment information to be processed from audit It is deleted in database, to accomplish the complete release to comment information to be processed.

Further, on the basis of being identified to comment information to be processed, band can also be counted in the set time period There is the quantity of the comment information of audit label, alternatively, the quantity of comment information present in statistics audit database, as commenting By the retention amount of information.In general, the retention amount of comment information is less, illustrates that user's rebound is few；Conversely, illustrating that user rebounds It is more.The retention amount of the comment information can embody to a certain extent review mechanism whether reasonability, if it is problematic, and work as It is preceding whether to have emergency case etc., therefore, the retention amount of comment information often or is periodically paid close attention to, may advantageously facilitate review mechanism Improve and perfect.Wherein, set period of time can be daily, then daily retention amount refers to commenting for daily " entrance " auditing flow By the difference of the quantity of the comment information of the quantity and daily " release " of information.In another example set period of time is also possible to per small When, then retention amount hourly refers to that the quantity for the comment information for " entering " auditing flow per hour is commented with what is " discharged " per hour By the difference of the quantity of information.

Fig. 2 is a kind of flow diagram for comment information processing method that the application another exemplary embodiment provides.It should Method can be executed by the server in interactivity network system, mainly be describeed how from the angle of server based on review mechanism The process that the comment information that user's request is delivered is handled.As shown in Fig. 2, method includes the following steps:

201, the comment request that the first platform user is sent is received, target comment information is delivered in comment request request.

202, according to auditing flow entry condition, determine that target comment information needs to enter auditing flow.

203, start corresponding auditing flow for target comment information, to audit to target comment information.

204, during auditing to target comment information, target comment information is locally delivered, so that target is commented It is visible to Partial flats user by information.

Similar with embodiment illustrated in fig. 1, method provided in this embodiment is also applied for interactivity network system.About interaction The description of property network system can be found in embodiment illustrated in fig. 1, and details are not described herein.

In the present embodiment, the platform user in interactivity network system can be used for platforms other on the interactivity page The various forms of contents such as family or the text message oneself delivered, picture, small video, cardon and information of making comments.Wherein, Each platform user make comments information process it is similar, illustrate so that the first platform user makes comments information as an example below comment letter Breath delivers process.Wherein, the first platform user can be any platform user.

First platform user need to make comments information when, comment request can be sent to server, deliver and comment with request By information.It for ease of description and distinguishes, the comment information that the request of the first platform user is delivered is denoted as target comment information.

For example, the first platform user can open the interactivity page in interactivity network system by the terminal device of oneself Face, such as microblog page, order review pages, the circle of friends page etc. browse the content on these interactivity pages.When in need When the content of comment, the first platform user can click review button and recall comment edit page, compile on comment edit page Collect the comment information for needing to deliver, i.e. target comment information；Then, submitting button is clicked, to issue comment request to server.

For server, the comment request that the first platform user issues can receive, and determine the according to comment request One platform user requests the target comment information delivered, as depicted at step 201.Hereafter, with continued reference to step 202, server can According to auditing flow entry condition, to determine whether the target comment information needs to enter auditing flow.

Wherein, the attribute of interactivity network system, concrete application scene and the control demand of comment information (such as is managed The size of control dynamics) etc. factors difference, auditing flow entry condition would also vary from.Be set forth below some auditing flows into Enter condition, but not limited to this:

Auditing flow entry condition example a:

In this example, some sensitive words, risk word etc. can be preset.Whether will be set comprising these in comment information Word is determined, as whether needing condition into auditing flow.Based on this, whether server may determine that in target comment information and wraps The word containing setting, if the determination result is YES, it is determined that target comment information needs to enter auditing flow.

Auditing flow entry condition example b:

In this example, some user accounts can be preassigned, these user accounts are usually to have malicious act, make Disadvantage behavior, the habitual user account for delivering the bad behaviors such as inappropriate comment information.It whether is referred to by these by comment information Determine what user account was delivered, as whether needing condition into auditing flow.Based on this, server may determine that the first platform Whether the user account of user belongs to designated user's account, if the determination result is YES, it is determined that target comment information needs to enter Auditing flow.

Auditing flow entry condition example c:

In this example, some objects can be preassigned, these objects are some objects for forbidding being commented on, such as than More sensitive object, the object for being added into blacklist etc..It is commented on whether comment information is directed to these specified objects, As whether needing condition into auditing flow.Based on this, server may determine that target comment information is corresponding and be commented on Whether user belongs to specified object, if the determination result is YES, it is determined that target comment information needs to enter auditing flow.

Auditing flow entry condition example d:

In this example, whether comment information there can be into advertisement suspicion, as whether needing into auditing flow Condition.Based on this, server can calculate the advertisement Suspected Degree of target comment information, then judge the advertisement of target comment information Whether Suspected Degree is located in setting Suspected Degree section, if the determination result is YES, it is determined that target comment information needs to enter audit Process.Wherein, advertisement Suspected Degree is used to indicate the degree of the doubtful advertisement of the comment information.

Optionally, server can obtain the advertisement Suspected Degree of target comment information using advertisement algorithm model, such as extensively Accusing Suspected Degree is 95%, 80% etc..Wherein, advertisement algorithm model can use but be not limited to following manner calculate advertisement it is doubtful Degree:

Keyword is extracted from target comment information, is calculated between the advertising words in extracted keyword and advertisement dictionary Similarity；Using the similarity as the advertisement Suspected Degree of target comment information.It is worth noting that if from target comment information In extract multiple keywords, then the similarity between each keyword and advertising words can be weighted to summation, and will plus Weigh advertisement Suspected Degree of the result of summation as target comment information.Wherein, the value in Suspected Degree section can be according to application demand Flexibly setting, does not limit this.

It is worth noting that if server uses only some in auditing flow entry condition shown in above-mentioned example a-d Condition then when the judgment result is no can determine that target comment information does not need to enter auditing flow.If server is adopted simultaneously Multiple conditions in the auditing flow entry condition shown in above-mentioned example a-d, then when the judging result according to some condition When being no, it is also necessary to further judge whether target comment information needs to enter audit stream according to other auditing flow entry conditions Journey.

When determining that target comment information needs to enter auditing flow, illustrate that target comment information may be inappropriate comment Information can start corresponding auditing flow then as described in step 203 for target comment information, to the target comment information It is audited, realizes the control to comment information, avoid inappropriate comment information from being published to cause adverse effect.

In some exemplary embodiments, a plurality of types of auditing flows, the audit rule of different auditing flows can be set Then and audit mode will be different.For example, being distinguished from the degree of automation of auditing flow to auditing flow, Ke Yishe Fixed pure manual examination and verification process, the semi-automatic auditing flow for needing manually to participate in and pure automation auditing flow.In another example Auditing flow is distinguished from auditing rule, the auditing flow that the user for the information that needs to make comments puts to the proof, nothing can be set The auditing flow for needing any user to put to the proof, and the information that needs to make comments user and the audit put to the proof by comment user both sides Process etc..In another example distinguishing from audit channel to auditing flow, phone auditing flow can be set, face to face auditing flow, Online customer service auditing flow etc..

It is alternatively possible to by the type of these auditing flows and the selected rule or item into auditing flow of comment information Part is associated.Based on this, in above-mentioned steps 203, server can according to target comment information match in auditing flow into Enter condition, determines the type for needing auditing flow to be started；The type of the auditing flow started as needed, for target comment letter Breath starts corresponding auditing flow, to examine target comment information.

Further, it is contemplated that the user of influence and some associated user of the target comment information to some associated users feels By during auditing to target comment information, target comment information can locally being delivered, so that target comment information To Partial flats user as it can be seen that as described in step 204.Wherein, target comment information is locally delivered to refer to for partially flat Platform user delivers the target comment information, this Partial flats user can see mesh during auditing to target comment information Comment information is marked, the user's impression for improving this Partial flats user is conducive to.

Optionally, above-mentioned Partial flats user may include the first platform user and target comment information is corresponding is commented on User.Wherein, for the first platform user, if it is possible to see that target is commented on during auditing to target comment information Information, the target comment information that will be considered that oneself request is delivered are delivered in time, and user experience is good.To target comment information pair Answer by for comment user, if it is possible to target comment information is seen during auditing to target comment information, can be with Find whether the target comment information can bring adverse effect to oneself early, if it is determined that the target comment information can give oneself Adverse effect is brought, corresponding measure, such as report or complaint can be taken early, to solve as early as possible, farthest reduced Adverse effect.

Optionally, when determining that target comment information does not need to enter auditing flow, it can globally deliver target and comment By information, so that target comment information is visible to all platform users.

In some exemplary embodiments of the application, after target comment information enters corresponding auditing flow, root is needed Target comment information is discharged according to auditing result.Here " release " refers to the audit stream terminated to target comment information Journey.Wherein, release conditions can be divided into according to the auditing result to target comment information following several:

Release conditions (i): target comment information then globally delivers target comment information, so that target by audit Comment information is visible to all platform users.For example, if all platform users share the identical interactivity page, it can be by target Comment information is delivered on the interactivity page, and without doing shielding processing to any platform user.In another example server is not It has customized the personalized interactivity page respectively with platform user, then target comment information can be delivered to each platform user pair On the personalized interaction page answered.

Optionally, in order to guarantee that user experiences, longest audit time can be set for auditing flow, and require auditing flow Target comment information is provided before the longest audit time terminates to pass through or unsanctioned auditing result.If in longest audit time At the end of not yet obtain to the auditing result of target comment information, at this point it is possible to globally deliver target comment information so that Target comment information is to all platform users as it can be seen that guarantee that user experiences.It is worth noting that different types of audit stream The length of longest audit time corresponding to journey can be identical, can not also be identical.

Release conditions (ii): target comment information does not pass through audit, then can execute following at least one penalty operation:

The complete deletion target comment information from database, at this point, target comment information will not to all platform users It can be seen that；

The comment permission of the comment user (i.e. the first platform user) of target comment information is closed, at this point, target comment letter Breath will be all invisible to all platform users；

The user account of the comment user (i.e. the first platform user) of target comment information is disabled, at this point, target comment letter Breath will be all invisible to all platform users；

Increase the suspicious degree of the comment user (i.e. the first platform user) of target comment information, and in the first platform user When suspicious degree is greater than setting suspicious degree threshold value, designated user's account is set by the user account of the first platform user, wherein refer to Determine user account and refers to the user account needed by the comment information that it is delivered into auditing flow.

Release conditions (iii): the first platform user is modified target comment information during audit, then server It may be in response to the first platform user to operate the modification of target comment information, obtain modified comment information, at this point, after modification Comment information will replace target comment information, can determine whether modified comment information whether need enter auditing flow；If repairing Comment information after changing does not need to enter auditing flow, then of overall importance can deliver modified comment information；If modified Comment information needs to enter auditing flow, then modified comment information as new target comment information and is started corresponding examine Core process audits new target comment information.

In some exemplary embodiments of the application, target can be commented during being audited to target comment information It is identified by information, in order to distinguish target comment information and other comment informations.Wherein, target comment information is marked The mode of knowledge includes but is not limited to: audit label is added for target comment information, and/or, target comment information is added to careful In core database.Audit with database be for store enter auditing flow comment information database, only it is in need into The comment information for entering auditing flow can be just stored in the database.

Based on above-mentioned, when obtaining auditing result or longest audit time to target comment information within longest audit time At the end of, the audit label of target comment information can be removed, and/or, by target comment information from the audit database Middle deletion, to accomplish the complete release to target comment information.

Further, can also in the set time period on the basis of being identified to target comment information, statistics has The quantity of the comment information of label is audited, alternatively, the quantity of comment information present in statistics audit database, as comment The retention amount of information.In general, the retention amount of comment information is less, illustrates that user's rebound is few；Conversely, illustrate user rebound compared with It is more.The retention amount of the comment information can embody to a certain extent review mechanism whether reasonability, if it is problematic and current Whether there is emergency case etc., may advantageously facilitate the improve and perfect of review mechanism.Wherein, set period of time can be daily, then Daily retention amount refers to the number of the quantity of the comment information of daily " entrance " auditing flow and the comment information of daily " release " The difference of amount.In another example set period of time is also possible to per hour, then retention amount hourly refers to " entrance " audit per hour The difference of the quantity of the comment information of process and the quantity of the comment information " discharged " per hour.

The above-mentioned each method embodiment of the application can be applied to any permission platform user and make comments the interactivity net of information In network system.It is worth noting that the attribute of platform user, platform user in the framework of distinct interaction network system, system Mode etc. of publication comment message all can difference.So distinct interaction network system is implementing the application above method When embodiment, implementation detail be will be different.Below with electronics shown in sociability network system shown in Fig. 3 a and Fig. 4 a It is illustrated for business system.

Fig. 3 a is a kind of structural schematic diagram for sociability network system that the application another exemplary embodiment provides.Such as figure Shown in 3a, which includes: server 301 and multiple user terminals with the communication connection of server 301 302.Wherein, it can be wired or wireless communication connection between server 301 and user terminal 302.In each embodiment of the application In, " multiple " refer to two or more.

In sociability network system 300, server 301 can be one, be also possible to more.Server 301 refers to Can the computer equipment of sociability network service be provided for the network user in sociability network system 300 in a network environment. For example, server 301 can be General Server, Cloud Server, cloud host, virtual center etc..The composition of server is mainly wrapped It is similar with general computer architecture to include processor, hard disk, memory, system bus etc..

In sociability network system 300, including multiple platform users.These platform users can pass through its user terminal 302 access servers 301, and online social activity etc. is carried out by server 301 and other platform users.The use of platform user Family terminal 302 refers to the terminal device with functions such as calculating, online needed for platform user, communications.For example, user terminal 302 It can be the terminal devices such as personal computer, tablet computer, smart phone, Intelligent bracelet.User terminal 302 generally also includes extremely A few processing unit and at least one processor.The quantity of processing unit and memory depends on the configuration of user terminal 302 And type.Other than processing unit and memory, user terminal 302 also will include network card chip, IO bus, audio-video component Etc. basic configuration.Optionally, according to the way of realization of user terminal 302, user terminal 302 also may include that some peripheries are set It is standby, such as keyboard, mouse, input pen, printer etc..These peripheral equipments are well known in the art, and are not done herein It repeats.

In the present embodiment, it is flat that server 301 and user terminal 302, which can run social networks software and cooperate, Platform user provides social sex service.Wherein, according to the difference of social networks software function, the realization of sociability network system 300 Form and it sociability network service can be provided for platform user would also vary from.

In some exemplary embodiments, the sociability network system 300 of the present embodiment can be implemented as microblogging, wechat etc. Similar system.As shown in Figure 3b, sociability network system 300 can provide interactivity page for the platform user with friend relation Face.Platform user can check the various message that good friend delivers on the interactivity page by its user terminal 302, can also be with The message of oneself, and the message for commenting on, thumbing up or other platform users being forwarded to deliver are delivered on the interactivity page, etc. Deng.

As shown in Figure 3b, platform user U1 can use platform by clicking " comment " button on its interactivity page A The content " CCC " that family U2 is delivered is commented on, and comment information is " XYZ ".Ux in Fig. 3 b indicates that platform user U2's is other good Friendly user.It is worth noting that the state at the interactivity interface of each platform user shown in Fig. 3 b- Fig. 3 e is only signal, and It is without being limited thereto.

After platform user U1 submits comment information " XYZ ", server 301 may determine that commenting for platform user U1 submission Whether need to enter auditing flow by information " XYZ "；If judging result be it is no, illustrate that comment information " XYZ " is normal comment letter It ceases, then on the interactivity page that comment information " XYZ " can be delivered to platform user U2 and its each good friend user.At this point, such as Shown in Fig. 3 c, the interactivity page A of platform user U2 and its each good friend user can change as interactivity page B, and each interactivity Include on the page B comment information " XYZ ".

For example, server 301 may determine that whether the comment information " XYZ " that platform user U1 is submitted includes sensitive word, wind The specified word such as dangerous word；And/or judge whether the account of platform user U1 is located in blacklist；And/or it then can use advertisement Algorithm model identifies whether the comment information is doubtful advertisement.If all judging results be it is no, illustrate comment information " XYZ " no It needs to enter auditing flow.

If it is any of the above-described judge operation judging result be it is yes, illustrate comment information " XYZ " need enter auditing flow, take The comment information " XYZ " that device 301 can be submitted for platform user U1 of being engaged in starts corresponding auditing flow, to comment information " XYZ " into Row audit.During audit, comment information " XYZ " is only to platform user U1 and platform user U2 as it can be seen that platform user U2's Other good friend users are invisible.As shown in Figure 3d, during audit, the interactivity page A of platform user U1 and platform user U2 It can change as interactivity page C1, show comment information " XYZ " on each interactivity page C1, and platform user U2's is other The interactivity page A of good friend user can become interactivity page C2, not show comment information on each interactivity page C2 "XYZ".Wherein, interactivity page C2 may be identical as interactivity page A, it is also possible to not identical.

Further, after comment information " XYZ " is by audit, server 301 of overall importance can deliver the comment information " XYZ ", i.e. comment information " XYZ " are to platform user U2 and its all good friends with per family as it can be seen that platform user U1, U2 and other The interactivity page of good friend user is interactivity page D shown in Fig. 3 d.After comment information " XYZ " is not by audit, service Device 301 can delete the comment information " XYZ ", at this point, not showing on the interactivity page D of platform user U2 and its all good friends Show comment information " XYZ ", the interactivity page of platform user U1, U2 and other good friend users are interactivity page shown in Fig. 3 e Face E.

Except above embodiment, server 301 can also be audited the comment information delivered, and for details, reference can be made to preceding The description of embodiment is stated, this will not be repeated here.

It, can be for the comment information that platform user request is delivered using review mechanism, in platform user in above system Request make comments information when, according to auditing flow entry condition, whether the comment information for determining that platform user request is delivered is needed To enter auditing flow, when determination needs to enter auditing flow, start corresponding auditing flow for the comment information and examined Core realizes the control to comment information, is published rear possible adverse effect to avoid inappropriate comment information, and is examining During core, locally comment information is delivered, so that comment information is to Partial flats user as it can be seen that advantageously ensuring that phase Close the user experience of user

Fig. 4 a is a kind of structural schematic diagram for e-commerce system that the application another exemplary embodiment provides.Such as Fig. 4 a Shown, which includes: merchant terminal 401, purchaser terminal 402 and server 403.

Wherein, merchant terminal 401 and purchaser terminal 402 are communicated to connect with server 403.Merchant terminal 401 and buyer It can be wired or wireless communication connection between terminal 402 and server 403.In the present embodiment, merchant terminal 401 can be One or more, purchaser terminal 402 are also possible to one or more.

In the present embodiment, merchant terminal 401 refers to the terminal device that businessman uses, and is mainly responsible for publishing commodity, concern The goods orders that buyer submits carry out the trading processings such as order, delivery prompting according to single act under buyer, do advertising campaign etc.. Merchant terminal 401 can be any equipment with certain computing capability, such as can be smart phone, tablet computer, individual Computer, intelligent POS machine etc..The basic structure of merchant terminal 401 includes: at least one processing unit and at least one processor. The quantity of processing unit and memory depends on the configuration and type of merchant terminal 401.Operation system is typically stored in memory Unite (Operating System, OS), one or more application program, also can store program data etc..In addition to processing is single Except member and memory, merchant terminal 401 further includes some basic configuration, such as network card chip, IO bus, audio-video component Deng.Optionally, merchant terminal 401 can also include some peripheral equipments, such as keyboard, mouse, input pen, printer etc..

In the present embodiment, purchaser terminal 402 refers to the terminal device that buyer uses, mainly for buyer online browse quotient Product plus shopping cart submit order, pay, sign for order, application goods return and replacement, evaluate etc. the commodity of purchase.Purchaser terminal 402 can be smart phone, tablet computer, PC, wearable device etc..Purchaser terminal 402 generally includes at least one Manage unit and at least one processor.The quantity of processing unit and memory depends on the configuration and type of purchaser terminal 402.It removes Except processing unit and memory, purchaser terminal 402 also will include network card chip, IO bus, audio-video component etc. and matches substantially It sets.Optionally, according to the way of realization of purchaser terminal 402, purchaser terminal 402 also may include some peripheral equipments, such as key Disk, mouse, input pen, printer etc..These peripheral equipments are well known in the art, and this will not be repeated here.

In the present embodiment, server 403 refers to the server that trading processing can be carried out in Network character, leads to Refer to use a network for the server of commodity transaction on line, user usually requires to carry out the note of identity information in the server Volume with using the trading activities such as purchase of the account of registration progress commodity, such as can be each electric business platform or online trading net The trading server stood, such as third-party server.In physics realization, server 403, which can be, any is capable of providing calculating Service responds service request, and the equipment handled, such as can be General Server, Cloud Server, cloud host, virtual Center etc..The composition of server mainly includes processor, hard disk, memory, system bus etc. and general computer architecture class Seemingly.

Merchant terminal 401, purchaser terminal 402 and server 403 cooperate, and can complete online shopping basic operation Except, purchaser terminal 402 can also be responsive to send out the operation of comment in buyer, be directed to the corresponding quotient of merchant terminal by server 403 Family's (or commodity of businessman) delivers user comment；Correspondingly, merchant terminal 401 can also be sent out for inappropriate user comment It rises and complains, complaint request can be specifically sent to server 401, target user's comment is complained in complaint request request, and target is used Family comment belongs to buyer and passes through the user comment that user terminal 402 is delivered.For example, merchant terminal 401 can show quotient to businessman The comment area of product details page；When businessman has found inappropriate user comment, it can click and button box server 403 is complained to initiate to throw Appeal is asked.The complaint request can carry information of businessman, such as account, ID, the pet name of businessman etc., and complained user The information of comment, the information can the complained user comment of unique identification, such as the buyer for delivering the time, delivering the user comment Account, ID, the pet name etc..

Server 403 also can receive the complaint request that merchant terminal 401 is sent, complained according to complaint request determination Target user's comment.As shown in Figure 4 b, server 403 can obtain target user's comment from database 404.Later, it services Device 403 can be commented on for target user starts corresponding auditing flow, to audit to target user's comment；And to mesh During mark user comment is audited, locally target user is commented on and carries out shielding processing, so that target user's comment pair Partial flats user is invisible.

Optionally, server 403 can reduce target user's comment in portion during auditing to target user's comment The ranking on commodity details page that point platform user is seen, so that the evaluation of the first platform user can not to the Partial flats user See.Wherein, commodity details page is that the commodity details page for initiating the businessman of complaint request and target user comment on commented on quotient The details page of product.As shown in Figure 4 b, which mainly includes commodity picture area, merchandise news describes area and user comments Forum, user comment area show the comment that related buyer delivers.

By taking the user comment " the super difference of quality " that businessman complains buyer 1 to deliver as an example, wherein initiate each buyer before complaining Into the corresponding quotient of buyer each during auditing flow after (showing buyer 1 and buyer 2 in Fig. 4 b) corresponding commodity details page, complaint The commodity details page of family and as shown in Figure 4 b by the state change process of the corresponding commodity details page of each buyer after audit.

It is that target user comments on starting corresponding auditing flow and portion's property to target user's comment about server 403 The detailed embodiment of the operations such as shielding processing is carried out, reference can be made to the similar operations in previous embodiment, it is not described here in detail.

Optionally, above-mentioned Partial flats user refers to remove to be commented on the businessman of comment by target user and delivered target user and comment Other buyers except the buyer of opinion, or refer to that there are the platform users of interbehavior with target user's comment.

In the present embodiment, for the complaint of businessman, the user's evaluation that server can complain businessman is sent into audit stream Journey, and during audit, the user's evaluation to the buyer for delivering evaluation as it can be seen that make review process to deliver the buyer of evaluation without Perception, does not influence the user experience of buyer, and invisible to other buyers, can reduce the negative shadow of user's evaluation bring It rings, reduces and lost to businessman's bring interests；To the businessman being evaluated as it can be seen that being participated in auditing flow convenient for businessman, assist Put to the proof etc., accelerate examination progress, improves and examine effect.

It is as illustrated in fig. 4 c, a kind of from the comment information that server side describes based on e-commerce system shown in Fig. 4 a Reason method the following steps are included:

41, the complaint request that businessman sends is received, target user's comment is complained in complaint request request.

42, it is commented on for target user and starts corresponding auditing flow, to be audited to target user's comment.

43, during being audited to target user's comment, locally target user is commented on and carries out shielding processing, with Keep target user's comment invisible to Partial flats user.

Optionally, at step 43, it can reduce target user's comment during being audited to target user's comment and exist Ranking on the commodity details page of the corresponding businessman for initiating complaint request of Partial flats user, so that the first platform user is evaluated It is invisible to the Partial flats user.

It should be noted that the executing subject of each step of above-described embodiment institute providing method may each be same equipment, Alternatively, this method is also by distinct device as executing subject.For example, the executing subject of step 101 to step 103 can be first Equipment；For another example, step 101 and 102 executing subject can be equipment A, and the executing subject of step 103 can set for second It is standby；Etc..

In addition, containing in some processes of the description in above-described embodiment and attached drawing according to particular order appearance Multiple operations, but it should be clearly understood that these operations can not execute or parallel according to its sequence what appears in this article It executes, serial number of operation such as 101,102 etc. is only used for distinguishing each different operation, and serial number itself does not represent any Execute sequence.In addition, these processes may include more or fewer operations, and these operations can execute in order or It is parallel to execute.It should be noted that the description such as herein " first ", " second ", be for distinguish different message, equipment, Module etc. does not represent sequencing, does not also limit " first " and " second " and is different type.

Fig. 5 a is a kind of structural schematic diagram for comment information processing unit that the application another exemplary embodiment provides.Such as Shown in Fig. 5 a, which includes: to obtain module 51, starting module 52 and shroud module 53.

Module 51 is obtained, needs the comment to be processed into auditing flow to believe for obtaining from information of having made comments Breath.

Starting module 52, for starting corresponding auditing flow for comment information to be processed, with to comment information to be processed into Row audit.

Shroud module 53, for facing comment information to be processed during being audited to comment information to be processed When shielding processing.

In some exemplary embodiments, module 51 is obtained to be specifically used for:

In response to from information of having made comments, obtaining complained comment information by the complaint request of comment object, make For comment information to be processed；And/or

From information of having made comments, the comment information comprising setting word is obtained, as comment information to be processed；And/or

From information of having made comments, the comment information delivered by designated user's account is obtained, is believed as comment to be processed Breath；And/or

From information of having made comments, the comment information delivered for specified object is obtained, as comment information to be processed； And/or

From information of having made comments, the comment information that advertisement Suspected Degree is located in setting Suspected Degree section is obtained, as Comment information to be processed.

In some exemplary embodiments, starting module 52 is specifically used for: entering according to comment information to be processed is selected The rule of auditing flow determines the type for needing auditing flow to be started；The type of the auditing flow started as needed, for It handles comment information and starts corresponding auditing flow, to examine comment information to be processed.

In some exemplary embodiments, shroud module 53 is specifically used for: carrying out period under review to comment information to be processed Between, make-up shielding processing is carried out to comment information to be processed for inessential user；Wherein, inessential user refers to except to be processed Comment information it is corresponding comment user and by comment user except other platform users, or refer to not with comment to be processed letter There are the platform users of interbehavior for breath.

Still optionally further, shroud module 53 is carrying out at make-up shielding comment information to be processed for inessential user When reason, it is specifically used for:

During being audited to comment information to be processed, by comment information to be processed from the corresponding comment of inessential user It is deleted on information page；Or

During being audited to comment information to be processed, reduces comment information to be processed and comment inessential user is corresponding By the ranking on information page, so that comment information to be processed is invisible to inessential user；Or

During being audited to comment information to be processed, by comment information to be processed from the corresponding comment of inessential user It is hidden on information page.

In some exemplary embodiments, comment information processing unit further include: label processing module and/or storage processing Module.

Label processing module, for being added for comment information to be processed during being audited to comment information to be processed Audit label；And it is obtained within longest audit time the auditing result of comment information to be processed or longest audit time is terminated When, remove the audit label of comment information to be processed.

Processing module is stored, for during auditing to comment information to be processed, comment information to be processed to be added Into audit database；And it is obtained within longest audit time and the auditing result or longest of comment information to be processed is audited At the end of time, comment information to be processed is deleted from audit in database.

In some exemplary embodiments, the comment information processing unit further include: statistical module, in setting time In section, the quantity of comment information of the statistics with audit label, alternatively, comment information present in statistics audit database Quantity, the retention amount as comment information.

In some exemplary embodiments, comment information processing unit further include: modification processing module.

Processing module is modified, is carried out for the comment user in response to comment information to be processed to comment information to be processed The modification operation that processing comment information is treated during audit, obtains the comment modified comment information of user；And after the modification Comment information do not need enter auditing flow when, to modified comment information carry out release processing；Comment after the modification When information needs to enter auditing flow, modified comment information as new comment information to be processed and is triggered into starting module 52 and shroud module 53 execute subsequent operation.

In some exemplary embodiments, shroud module 53 is also used to pass through audit, Huo Zhe in comment information to be processed When not yet obtaining the auditing result to comment information to be processed at the end of longest audit time, release to comment information to be processed Make-up shielding.

In some exemplary embodiments, shroud module 53 is also used to hold when comment information to be processed does not pass through audit The following at least one operation of row:

The complete deletion comment information to be processed from database；

Close the comment permission of the comment user of comment information to be processed；

Disable the user account of the comment user of comment information to be processed；

Increase the suspicious degree of the comment user of comment information to be processed, and suspicious greater than setting in the suspicious degree of comment user When spending threshold value, designated user's account is set by the user account for commenting on user, designated user's account refers to be commented by what it was delivered The user account into auditing flow is needed by information.

The foregoing describe the built-in function of comment information processing unit and structures, as shown in Figure 5 b, in practice, comment letter Breath processing unit can be realized as server, comprising: memory 501 and processor 502.

Memory 501 for storing computer program, and can be configured to store various other data to support servicing Operation on device.The example of these data includes the instruction of any application or method for operating on the server, connection It is personal data, telephone book data, message, picture, video etc..

Memory 501 can realize by any kind of volatibility or non-volatile memory device or their combination, Such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable is read-only Memory (EPROM), programmable read only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, disk Or CD.

Processor 502 is coupled with memory 501, for executing the computer program in memory 501, to be used for: from In information of making comments, the comment information to be processed needed into auditing flow is obtained；It is corresponding for comment information to be processed starting Auditing flow, to be audited to comment information to be processed；During being audited to comment information to be processed, comment to be processed Make-up shielding processing is carried out by information.

In some exemplary embodiments, processor 502 is specifically used for when obtaining comment information to be processed:

In some exemplary embodiments, processor 502 is when starting corresponding auditing flow for comment information to be processed, tool Body is used for: according to the selected rule into auditing flow of comment information to be processed, determining the class for needing auditing flow to be started Type；The type of the auditing flow started as needed starts corresponding auditing flow for comment information to be processed, to comment to be processed It is examined by information.

In some exemplary embodiments, processor 502 is when carrying out make-up shielding processing to comment information to be processed, tool Body is used for: during auditing to comment information to be processed, being carried out for inessential user to comment information to be processed interim Shielding processing；Wherein, inessential user refers in addition to the corresponding comment user of comment information to be processed and by comment user Other platform users, or refer to that there are the platform users of interbehavior with comment information to be processed.

Still optionally further, processor 502 is carrying out at make-up shielding comment information to be processed for inessential user When reason, it is specifically used for:

In some exemplary embodiments, processor 502 is also used to: during being audited to comment information to be processed, Audit label is added for comment information to be processed；And audit knot of the acquisition to comment information to be processed within longest audit time Fruit or at the end of longest audit time, removes the audit label of comment information to be processed.

In some exemplary embodiments, processor 502 is also used to: during being audited to comment information to be processed, Comment information to be processed is added in audit database；And it obtains within longest audit time to comment information to be processed Auditing result or at the end of longest audit time, comment information to be processed is deleted from audit in database.

In some exemplary embodiments, processor 502 is also used to: in the set time period, statistics is with audit label Comment information quantity, alternatively, statistics audit database present in comment information quantity, as staying for comment information Storage.

In some exemplary embodiments, processor 502 is also used to: being existed in response to the comment user of comment information to be processed The modification operation of processing comment information is treated during auditing to comment information to be processed, obtaining comment, user is modified comments By information；And comment information after the modification do not need enter auditing flow when, modified comment information is issued Processing；When comment information after the modification needs to enter auditing flow, commented modified comment information as newly to be processed By information and triggering following operation.

In some exemplary embodiments, processor 502 is also used in comment information to be processed by audit, or most When not yet obtaining the auditing result to comment information to be processed at the end of long audit time, comment information to be processed is faced in releasing When shield.

In some exemplary embodiments, processor 502 is also used to when comment information to be processed does not pass through audit, is executed Following at least one operation:

The complete deletion comment information to be processed from database；

Further, as shown in Figure 5 b, server further include: other components such as communication component 503, power supply module 504.Figure Members are only schematically provided in 5b, are not meant to that server only includes component shown in Fig. 5 b.

Correspondingly, the embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, meter Calculation machine program, which is performed, can be realized above-mentioned each step in the embodiment of the method that information is audited of having made comments.

Fig. 6 a is the structural schematic diagram for another comment information processing unit that the application another exemplary embodiment provides. As shown in Figure 6 a, which includes: receiving module 61, determining module 62, starting module 63 and publication module 64.

Receiving module 61, for receiving the comment request of the first platform user transmission, comment request request is delivered target and is commented By information；

Determining module 62, for determining that target comment information needs to enter auditing flow according to auditing flow entry condition；

Starting module 63, for starting corresponding auditing flow for target comment information, to be carried out to target comment information Audit；

Publication module 64, for locally delivering target comment information during auditing to target comment information, So that target comment information is visible to Partial flats user.

In some exemplary embodiments, above-mentioned Partial flats user refers to the first platform user and target comment information pair That answers is commented on user.

In some exemplary embodiments, publication module 64 is also used to: when target comment information passes through audit, Huo Zhe When not yet obtaining the auditing result to target comment information at the end of longest audit time, target comment letter is globally delivered Breath, so that target comment information is visible to all platform users.

In some exemplary embodiments, determining module 62 is specifically used for:

Judge whether comprising setting word in target comment information, if the determination result is YES, it is determined that target comment information needs To enter auditing flow；And/or

Judge whether the user account of the first platform user belongs to designated user's account, if the determination result is YES, it is determined that Target comment information needs to enter auditing flow；And/or

Judge that target comment information is corresponding and whether specified object is belonged to by comment user, if the determination result is YES, then really The comment information that sets the goal needs to enter auditing flow；And/or

The advertisement Suspected Degree for calculating target comment information, judges whether the advertisement Suspected Degree of target comment information is located at setting In Suspected Degree section, if the determination result is YES, it is determined that target comment information needs to enter auditing flow.

In some exemplary embodiments, starting module 63 is specifically used for: according to the audit in the matching of target comment information Process entry condition determines the type for needing auditing flow to be started；The type of the auditing flow started as needed is target Comment information starts corresponding auditing flow, to examine target comment information.

In some exemplary embodiments, publication module 64 is also used to: target comment information does not pass through audit, then can hold The following at least one penalty operation of row:

In some exemplary embodiments, the comment information processing unit further include: modification processing module, in response to First platform user operates the modification of target comment information, obtains modified comment information, at this point, modified comment is believed Breath will replace target comment information, can determine whether modified comment information needs to enter auditing flow；If modified comment It does not need to enter auditing flow by information, then of overall importance can deliver modified comment information；If modified comment information It needs to enter auditing flow, then modified comment information as new target comment information and is triggered into starting module and hair Table module executes subsequent operation.

The foregoing describe the built-in function of comment information processing unit and structures, as shown in Figure 6 b, in practice, comment letter Breath processing unit can be realized as server, comprising: memory 601, processor 602 and communication component 603.

Memory 601 for storing computer program, and can be configured to store various other data to support servicing Operation on device.The example of these data includes the instruction of any application or method for operating on the server, connection It is personal data, telephone book data, message, picture, video etc..

Memory 601 can realize by any kind of volatibility or non-volatile memory device or their combination, Such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable is read-only Memory (EPROM), programmable read only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, disk Or CD.

Processor 602 is coupled with memory 601, for executing the computer program in memory 601, to be used for:

The comment request that the first platform user is sent is received by communication component 603, target is delivered in comment request request Comment information；

According to auditing flow entry condition, determine that target comment information needs to enter auditing flow；

Start corresponding auditing flow for target comment information, to audit to target comment information；

During auditing to target comment information, target comment information is locally delivered, so that target comment letter It ceases visible to Partial flats user.

Communication module 603, for receiving the comment request of the first platform user transmission.

In some exemplary embodiments, processor 602 is also used to: when target comment information passes through audit, Huo Zhe When not yet obtaining the auditing result to target comment information at the end of longest audit time, target comment letter is globally delivered Breath, so that target comment information is visible to all platform users.

In some exemplary embodiments, processor 602 is when determining that target comment information needs to enter auditing flow, tool Body is used for:

In some exemplary embodiments, processor 602 is when starting corresponding auditing flow for target comment information, tool Body is used for: according to the auditing flow entry condition in the matching of target comment information, determining the type for needing auditing flow to be started； The type of the auditing flow started as needed starts corresponding auditing flow for target comment information, to target comment information It is examined.

In some exemplary embodiments, processor 602 is also used to: target comment information does not pass through audit, then can hold The following at least one penalty operation of row:

In some exemplary embodiments, processor 602 is also used to: in response to the first platform user to target comment information Modification operation, obtain modified comment information, at this point, modified comment information will replace target comment information, can sentence Whether modified comment information of breaking needs to enter auditing flow；If modified comment information does not need to enter auditing flow, It of overall importance can then deliver modified comment information；It, will modification if modified comment information needs to enter auditing flow Comment information afterwards is as new target comment information and triggers starting module and publication module execution subsequent operation.

Further, as shown in Figure 6 b, server further include: other components such as communication component 603, power supply module 604.Figure Members are only schematically provided in 6b, are not meant to that server only includes component shown in Fig. 6 b.

Correspondingly, the embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, meter Calculation machine program, which is performed, can be realized in the embodiment of the method that the above-mentioned comment information delivered for user's request is audited Each step.

Fig. 7 a is the structural schematic diagram for another comment information processing unit that the application another exemplary embodiment provides. As shown in Figure 7a, which includes: receiving module 71, starting module 72 and shroud module 73.

Receiving module 71, for receiving the complaint request of businessman's transmission, target user's comment is complained in complaint request request.

Starting module 72 starts corresponding auditing flow for commenting on for target user, is carried out with commenting on target user Audit.

Shroud module 73, for target user comment audit during, locally to target user comment on into Row shielding processing, so that target user's comment is invisible to Partial flats user.

In an optional embodiment, above-mentioned Partial flats user refers to except the businessman for initiating complaint request and delivers target Other buyers except the buyer of user comment, or refer to that there are the platform users of interbehavior with target user's comment (including businessman and buyer).

In an optional embodiment, shroud module 73 is specifically used for: during being audited to target user's comment, drop Ranking of the low target user comment on the commodity details page of the corresponding businessman of Partial flats user, so that the first platform user is commented Valence is invisible to Partial flats user.

The foregoing describe the built-in function of comment information processing unit and structures, as shown in Figure 7b, in practice, comment letter Breath processing unit can be realized as server, comprising: memory 701, processor 702 and communication component 703.

Memory 701 for storing computer program, and can be configured to store various other data to support servicing Operation on device.The example of these data includes the instruction of any application or method for operating on the server, connection It is personal data, telephone book data, message, picture, video etc..

Memory 701 can realize by any kind of volatibility or non-volatile memory device or their combination, Such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable is read-only Memory (EPROM), programmable read only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, disk Or CD.

Processor 702 is coupled with memory 701, for executing the computer program in memory 701, to be used for:

The complaint request that businessman sends is received by communication component 703, target user's comment is complained in complaint request request；

It is commented on for target user and starts corresponding auditing flow, to be audited to target user's comment；

During being audited to target user's comment, locally target user is commented on and carries out shielding processing, so that Target user's comment is invisible to Partial flats user.

Communication component 703, for receiving the complaint request of businessman's transmission.

In an optional embodiment, above-mentioned Partial flats user refers to except businessman and delivers buying for target user's comment Family, or refer to that there are the platform users of interbehavior with target user's comment.

In an optional embodiment, processor 702 is when locally commenting on progress shielding processing to target user, tool Body is used for: during auditing to target user's comment, reducing target user's comment in the corresponding businessman of Partial flats user Commodity details page on ranking so that the first platform user evaluation it is invisible to Partial flats user.

Further, as shown in Figure 7b, server further include: other components such as power supply module 704.In Fig. 7 b only schematically Members are provided, are not meant to that server only includes component shown in Fig. 7 b.

Correspondingly, the embodiment of the present application also provides a kind of computer readable storage medium for being stored with computer program, meter Calculation machine program, which is performed, can be realized in the embodiment of the method that the above-mentioned comment information for initiating to complain for businessman is audited Each step.

Equipment and other equipment where communication component in above-mentioned Fig. 5 b, Fig. 6 b and Fig. 7 b is configured to facilitate communication component Between wired or wireless way communication.Equipment where communication component can access the wireless network based on communication standard, such as WiFi, 2G or 3G or their combination.In one exemplary embodiment, communication component is received via broadcast channel from outer The broadcast singal or broadcast related information of portion's broadcasting management systems.In one exemplary embodiment, the communication component also wraps Near-field communication (NFC) module is included, to promote short range communication.For example, it can be based on radio frequency identification (RFID) technology in NFC module, it is red Outer data association (IrDA) technology, ultra wide band (UWB) technology, bluetooth (BT) technology and other technologies are realized.

Power supply module in above-mentioned Fig. 5 b, Fig. 6 b and Fig. 7 b, the various assemblies of equipment provide electric power where power supply module. Power supply module may include power-supply management system, one or more power supplys and other and be power supply module where equipment generate, pipe Reason and the distribution associated component of electric power.

It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention Apply the form of example.Moreover, it wherein includes the computer of computer usable program code that the present invention, which can be used in one or more, The computer program implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) produces The form of product.

The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.

These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates, Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or The function of being specified in multiple boxes.

These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one The step of function of being specified in a box or multiple boxes.

In a typical configuration, calculating equipment includes one or more processors (CPU), input/output interface, net Network interface and memory.

Memory may include the non-volatile memory in computer-readable medium, random access memory (RAM) and/or The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium Example.

Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method Or technology come realize information store.Information can be computer readable instructions, data structure, the module of program or other data. The example of the storage medium of computer includes, but are not limited to phase change memory (PRAM), static random access memory (SRAM), moves State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable Programmable read only memory (EEPROM), flash memory or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM), Digital versatile disc (DVD) or other optical storage, magnetic cassettes, tape magnetic disk storage or other magnetic storage devices Or any other non-transmission medium, can be used for storage can be accessed by a computing device information.As defined in this article, it calculates Machine readable medium does not include temporary computer readable media (transitory media), such as the data-signal and carrier wave of modulation.

It should also be noted that, the terms "include", "comprise" or its any other variant are intended to nonexcludability It include so that the process, method, commodity or the equipment that include a series of elements not only include those elements, but also to wrap Include other elements that are not explicitly listed, or further include for this process, method, commodity or equipment intrinsic want Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including described want There is also other identical elements in the process, method of element, commodity or equipment.

The above description is only an example of the present application, is not intended to limit this application.For those skilled in the art For, various changes and changes are possible in this application.All any modifications made within the spirit and principles of the present application are equal Replacement, improvement etc., should be included within the scope of the claims of this application.

Claims

1. a kind of comment information processing method characterized by comprising

During auditing to the comment information to be processed, make-up shielding processing is carried out to the comment information to be processed.

2. acquisition needs to enter the method according to claim 1, wherein described from information of having made comments The comment information to be processed of auditing flow, comprising:

In response to from the information of having made comments, obtaining complained comment information by the complaint request of comment object, make For the comment information to be processed；And/or

From the information of having made comments, the comment information comprising setting word is obtained, as the comment information to be processed； And/or

From the information of having made comments, the comment information delivered by designated user's account is obtained, to be processed is commented as described By information；And/or

From the information of having made comments, the comment information delivered for specified object is obtained, as the comment to be processed Information；And/or

From the information of having made comments, the comment information that advertisement Suspected Degree is located in setting Suspected Degree section is obtained, as The comment information to be processed.

3. the method according to claim 1, wherein described audit for the comment information starting to be processed is corresponding Process, to be audited to the comment information to be processed, comprising:

According to the selected rule into auditing flow of the comment information to be processed, the class for needing auditing flow to be started is determined Type；

According to the type of the need auditing flow to be started, start corresponding auditing flow for the comment information to be processed, with The comment information to be processed is examined.

4. the method according to claim 1, wherein described carrying out period under review to the comment information to be processed Between, make-up shielding processing is carried out to the comment information to be processed, comprising:

During being audited to the comment information to be processed, the comment information to be processed is carried out for inessential user Make-up shielding processing；

Wherein, the inessential user refers in addition to the corresponding comment user of the comment information to be processed and by comment user Other platform users, or refer to that there are the platform users of interbehavior with the comment information to be processed.

5. according to the method described in claim 4, it is characterized in that, described carrying out period under review to the comment information to be processed Between, make-up shielding processing is carried out to the comment information to be processed for inessential user, comprising:

During being audited to the comment information to be processed, by the comment information to be processed from the inessential user couple It is deleted on the comment information page answered；Or

During auditing to the comment information to be processed, the comment information to be processed is reduced in the inessential user Ranking on corresponding comment information page, so that the comment information to be processed is invisible to the inessential user；Or

During being audited to the comment information to be processed, by the comment information to be processed from the inessential user couple It is hidden on the comment information page answered.

6. the method according to claim 1, wherein further include:

During being audited to the comment information to be processed, is added for the comment information to be processed and audit label, and/ Or, the comment information to be processed is added in audit database；And

At the end of obtaining auditing result or the longest audit time to the comment information to be processed within longest audit time, go Except the audit label of the comment information to be processed, and/or, by the comment information to be processed from the audit database It deletes.

7. according to the method described in claim 6, it is characterized by further comprising:

In the set time period, the quantity of comment information of the statistics with audit label, alternatively, database is used in the statistics audit Present in comment information quantity, the retention amount as comment information.

8. method according to claim 1-7, which is characterized in that further include:

In response to the comment information to be processed comment user during being audited to the comment information to be processed to institute The modification operation for stating comment information to be processed, obtains the modified comment information of the comment user；

If the modified comment information does not need to enter auditing flow, of overall importance to deliver the modified comment information；

If the modified comment information needs to enter auditing flow, using the modified comment information as new wait locate It manages comment information and starts corresponding auditing flow and the new comment information to be processed is audited.

9. method according to claim 1-7, which is characterized in that further include:

If the comment information to be processed is not yet obtained to described to be processed by audit, or at the end of longest audit time The auditing result of comment information releases the make-up shielding to the comment information to be processed.

10. method according to claim 1-7, which is characterized in that further include:

If the comment information to be processed does not pass through audit, following at least one operation is executed:

The comment information to be processed described in complete deletion from database；

Close the comment permission of the comment user of the comment information to be processed；

Disable the user account of the comment user of the comment information to be processed；

Increase the suspicious degree of the comment user of the comment information to be processed, and is greater than setting in the suspicious degree of the comment user When suspicious degree threshold value, designated user's account is set by the user account of the comment user, designated user's account refers to User account into auditing flow is needed by the comment information that it is delivered.

11. a kind of comment information presentation method characterized by comprising

During auditing to the target comment information, the target comment information is locally delivered, so that the mesh It is visible to Partial flats user to mark comment information.

12. according to the method for claim 11, which is characterized in that the Partial flats user refers to that first platform is used Family and the target comment information are corresponding by comment user.

13. method according to claim 11 or 12, which is characterized in that further include:

If the target comment information is by audit, or not yet obtains at the end of longest audit time and comment on the target The auditing result of information globally delivers the target comment information, so that the target comment information uses all platforms Family is visible.

14. a kind of comment information processing method characterized by comprising

During being audited to target user comment, locally the target user is commented on and carries out shielding processing, So that target user's comment is invisible to Partial flats user.

15. according to the method for claim 14, which is characterized in that the Partial flats user refers to except the businessman and Fa Other buyers except the buyer of the comment of target user described in table, or refer to not comment on to exist with the target user and interact row For platform user.

16. method according to claim 14 or 15, which is characterized in that described locally to comment on the target user Shielding processing is carried out, so that target user comment is invisible to Partial flats user, comprising:

During auditing to target user comment, target user's comment is reduced in the Partial flats user couple Ranking on the commodity details page of the businessman answered, so that first platform user is evaluated to the Partial flats user not It can be seen that.

17. a kind of server characterized by comprising memory and processor；

The memory, for storing computer program；

18. a kind of computer readable storage medium for being stored with computer program, which is characterized in that the computer program is held The step in any one of claim 1-10 the method can be realized when row.

19. a kind of server characterized by comprising memory, processor and communication component；

The memory, for storing computer program；

The comment request that the first platform user is sent is received by the communication component, the comment request request is delivered target and commented By information；

20. a kind of computer readable storage medium for being stored with computer program, which is characterized in that the computer program is held The step in any one of claim 11-13 the method can be realized when row.

21. a kind of server characterized by comprising memory, processor and communication component；

The memory, for storing computer program；

The complaint request that businessman sends is received by the communication component, target user's comment is complained in the complaint request request

22. a kind of e-commerce system characterized by comprising merchant terminal, purchaser terminal and server；

The purchaser terminal is directed to the merchant terminal pair by the server for sending out the operation of comment in response to buyer The businessman answered delivers user comment；

The merchant terminal, for sending complaint request to the server, the complaint request request complains target user to comment By target user's comment belongs to the user comment that the user terminal is delivered；

The server, the complaint request sent for receiving the merchant terminal；It comments on and starts for the target user Corresponding auditing flow, to be audited to target user comment；And it is audited to target user comment Period locally comments on the target user and carries out shielding processing, so that Partial flats are used in target user comment Family is invisible.

23. a kind of computer readable storage medium for being stored with computer program, which is characterized in that the computer program is held The step in any one of claim 14-16 the method can be realized when row.