CN109495658A - A method of one group of traffic function privilege is controlled by one long shaping Numerical Implementation - Google Patents

A method of one group of traffic function privilege is controlled by one long shaping Numerical Implementation Download PDF

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Publication number
CN109495658A
CN109495658A CN201811608682.9A CN201811608682A CN109495658A CN 109495658 A CN109495658 A CN 109495658A CN 201811608682 A CN201811608682 A CN 201811608682A CN 109495658 A CN109495658 A CN 109495658A
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traffic
banquet
group
state
attending
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CN109495658B (en
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汤湛成
陈小丰
陈茂强
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Guangzhou Yunqu Information Technology Co Ltd
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Guangzhou Yunqu Information Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183Call or contact centers with computer-telephony arrangements
    • H04M3/5191Call or contact centers with computer-telephony arrangements interacting with the Internet
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a kind of method controlled by one long shaping Numerical Implementation one group of traffic function privilege, including state of attending a banquet, traffic functional group permission, control are attended a banquet WEB interface access authority and operation traffic.The method that one group of traffic function privilege is controlled by one long shaping Numerical Implementation, one long is 32 bits, it is available that each binary one represents some traffic function, telephone traffic control system is according to status of currently attending a banquet, specify one group of available traffic function privilege, telephone traffic system is added one group of traffic functional status code value, it addition result is converted into lint-long integer numerical value gives WEB and attends a banquet to operate control interface, it attends a banquet and operates the state value of the traffic function that control interface is represented according to each and operate the permission of traffic function to control to attend a banquet, realize the control method for the different traffic feature operation permissions attended a banquet under state of attending a banquet in entire calling procedure.

Description

One kind controls one group of traffic function privilege by one long shaping Numerical Implementation Method
Technical field
The present invention relates to communication technique fields, specially a kind of to pass through one long shaping Numerical Implementation to one group of traffic function The method that permission is controlled.
Background technique
It feels concerned about in system in a call, a complete voice communication, has been cooperateed with by telephone traffic system and interface operation of attending a banquet At, it attends a banquet and initiates all kinds of call command and Status Change request command of attending a banquet by interface of attending a banquet, telephone traffic system completion calling The processing and control of order are attended a banquet the operating right at interface, can be generated different traffic events in a complete communication process, be wrapped Include: outgoing call, ring, connect, hang up and talk about post-processing etc., each traffic event can correspond to be one group of traffic function of attending a banquet operation Permission, this group of permission can be described by a long numerical value, control interface of attending a banquet according to the numerical value corresponding two into The value 0 and 1 for making each carrys out value to realize to whether traffic function corresponding to traffic control interface of attending a banquet is in available With non-available mode to realize the control to traffic interactive operation of attending a banquet.
Based on 95598 big traffics disclosed in 104378516 B of Chinese invention patent application prospectus CN IVR intelligent emergent method of disposal, although being somebody's turn to do the IVR intelligent emergent method of disposal based on 95598 big traffics and being dialed by user 95598 customer service hotlines, call request enter IVR main flow and before broadcasting salutatory, in the feelings that traffic filtration parameter enables Under condition, program first judges whether the filtration parameter of corresponding districts and cities/county telephone central office has been switched on;If had been switched on, this area's traffic It uprushes and needs to filter traffic;Program judges whether incoming number is cell-phone number again at this time, and if it is " system is busy, slightly for prompt Dial again afterwards ", the phone is then directly abandoned, notifies client subsequently through the mode that short message is informed, notification information obtains IVR automatically In urgent notice content;It is then not processed if it is home Tel into follow-up process;If not enabled, subscriber phone is corresponded to It is not processed into the casting of subsequent salutatory and subsequent IVR sub-process;After corresponding districts and cities' catastrophic failure, notification platform By corresponding " whether enabling high traffic to filter ", parameter value is set as not enabling personnel, while the mistake of corresponding districts and cities/county telephone central office is arranged Filter parameter is to be not turned on, and IVR filters traffic disabler at this time, is reduced into normal mode, still, the countermeasure of the invention compared with To be single, emergency case can not be coped with, the present invention is 32 bits, each binary one generation by a long Some traffic function of table is available.Telephone traffic control system specifies one group of available traffic function power according to status of currently attending a banquet Limit, telephone traffic system are added one group of traffic functional status code value, addition result are converted into lint-long integer numerical value and gives WEB It attends a banquet and operates control interface, attend a banquet and operate the state value of the traffic function that control interface is represented according to each to control the behaviour that attends a banquet Make the permission of traffic function.Realize the control for the different traffic feature operation permissions attended a banquet under state of attending a banquet in entire calling procedure Method processed has more function processing methods relative to the IVR intelligent emergent method of disposal based on 95598 big traffics, and By integer numerical value WEB is sent by a series of algorithm attend a banquet and operate control interface, greatly reduce erroneous condition and docking The situation of mistake occurs.
It is a kind of disclosed in 104657432 B of Chinese invention patent application prospectus CN to reduce long address conversion For the method for short address repetitive rate, although, the long address conversion of the reduction be short address repetitive rate method by three steps come Progress operation, step 1: 32 bit binary numbers and parameter progress and operation obtain the first number, the first number are worked as and is indexed Corresponding first character is obtained in basic character array;32 bit binary numbers are moved to right three and obtain first new number, It completes to recycle for the first time;Step 2: by the new number and parameter progress and operation in step 1, the second number is obtained, the second number Corresponding second character is obtained in basic character array when indexing;First new number is moved to right three and obtains second New number is completed second and is recycled;Step 3: it is recycled ten times according to the calculation method of step 2, can be obtained 10 characters String, for the present invention, the operation method of the invention is complex, the present invention using the integer of 64 bit lengths come, Using hexadecimal, every eight one group, may be implemented to define 32 Mode Control Codes, each corresponding state is a kind of words Business function, has reached identical effect by easier method relative to the invention.
It is a kind of disclosed in 102790835 B of Chinese invention patent application prospectus CN to reduce long address conversion For the method for short address repetitive rate, although the long address conversion of the reduction is that the method for short address repetitive rate being attended a banquet by what is obtained The state of the peripheral equipment of computer passes through shape after the state of attending a banquet changes to generate the state of attending a banquet for computer of attending a banquet The state of attending a banquet after variation is sent CTI platform by state server, and CTI platform is allowed to get computer of attending a banquet in time Time of day controls the calling for distributing to the computer of attending a banquet with this;The present embodiment can obtain really in time and intelligently State of attending a banquet, avoid calling and distribute to attending a banquet in down state or invalid state, improve the satisfaction of user, But be more troublesome relative to the present invention, each complete call event of the present invention, comprising multiple states of attending a banquet, shape of each attending a banquet State can correspond to one group of traffic function, and a kind of traffic function is convertible into the description of one group of state code value, by one group of status code Value is added, and the control code value attended a banquet under state is formed, and is the side of short address repetitive rate relative to the long address conversion of the reduction Method is more quick accurate.
Wireless sensor network is based on disclosed in 102790835 B of Chinese invention patent application prospectus CN Rapeseed oil remote monitoring system and method, although, should rapeseed oil remote monitoring system based on wireless sensor network And method achievees the purpose that control by six steps, step 1: data initialization leads the tank farm essential information of statistics In the database management system software for entering the rapeseed oil remote monitoring system, basic data is established;Step 2: in system Line, the rapeseed oil remote monitoring system software starting operation, each tank farm wireless sensor monitoring network and DTU are wirelessly passed Electricity operation in defeated module;Step 3: each tank farm of poll, what the rapeseed oil remote monitoring system software records had connected DTU wireless transport module and corresponding tank farm information, and by the polling time interval of setting to each tank farm having connected Send polling order;Step 4: data transmit-receive and processing module in the rapeseed oil remote monitoring system software will be described The data packet that DTU wireless transport module transmits is parsed, is handled, is stored, and is shown in the tank farm real-time monitoring module In, user can login system enter tank farm real-time monitoring interface and check real time data;Step 5: data processing, data transmit-receive And processing module judges whether the liquid level variation after parsing is more than threshold value, is returned if being not above threshold value using data processing algorithm To step 4;If being more than that threshold value thens follow the steps six;Judge liquid level variation whether be more than threshold value data processing algorithm description such as Under: if the warning liquid level of the current level-oil tank > liquid level change threshold generates alarm logging, type of alarm is liquid level raising;It is no If then warning liquid level-current level of the oil tank > liquid level change threshold generates alarm logging, type of alarm is liquid level reduction.Its In, the warning liquid level of the oil tank is level value when opening the alarm switch of the oil tank;Step 6: generating alarm logging, according to The result of step 5 liquid level variation judgement automatically generates the alarm logging of respective type, and being obtained by permission control module can receive This alarm logging is stored in database by the user list and its phone number of this alarm logging;Step 7: alarm is sent Short message, the rapeseed oil remote monitoring system software timing search the alarm logging not sent in database, call short message All alarm loggings not sent are successively sent to the user of corresponding authority by the interface function of cat module, relative to the present invention For should the control method of rapeseed oil remote monitoring system based on wireless sensor network and method be more troublesome, the present invention The control code value attended a banquet under state is obtained by WEB interface, by the label for increasing the control of a status code in HTML element Value, it is remote relative to the rapeseed oil based on wireless sensor network to realize and not available control available to traffic function The control method of journey supervisory systems and method is more quick and precisely.
Summary of the invention
(1) the technical issues of solving
In view of the deficiencies of the prior art, the present invention provides one kind to pass through one long shaping Numerical Implementation to one group of traffic function The method that energy permission is controlled, has the advantages that various control, solves the problems, such as to be previously mentioned in above-mentioned background technique.
(2) technical solution
To achieve the above object, the invention provides the following technical scheme: a kind of pass through one long shaping Numerical Implementation to one The method that is controlled of group traffic function privilege, including state of attending a banquet, traffic functional group permission, control are attended a banquet WEB interface access Permission and operation traffic, the relevant operation of traffic event are carried out after being initiated by end of attending a banquet by the request of traffic platform traffic operation After reason, then traffic platform processes operation name, treatment process can generate a series of traffic event, pass through traffic event binding One group of traffic operating right, to control the interaction attended a banquet between traffic between operation.
Preferably, it, using hexadecimal, every eight one group, may be implemented to 32 using the integer of 64 bit lengths A Mode Control Code definition, each corresponding state is a kind of traffic function, and each complete call event includes multiple seats Seat state, each the state of attending a banquet can correspond to one group of traffic function.
Preferably, each complete call event, comprising multiple states of attending a banquet, each the state of attending a banquet can correspond to one group of traffic Function, a kind of traffic function are convertible into the description of one group of state code value, by being added to one group of state code value, are formed and are sat Control code value under seat state.
Preferably, WEB interface obtains the control code value attended a banquet under state, by one status code of increase in HTML element The label value of control, to realize and not available control available to traffic function.
(3) beneficial effect
Compared with prior art, the present invention provides one kind weighs one group of traffic function by one long shaping Numerical Implementation Limit the method that is controlled, have it is following the utility model has the advantages that
The method that one group of traffic function privilege is controlled by one long shaping Numerical Implementation, it is long whole by one Type is 32 bits, and it is available that each binary one represents some traffic function, and telephone traffic control system is according to currently attending a banquet Status specifies one group of available traffic function privilege, and telephone traffic system is added one group of traffic functional status code value, It addition result is converted into lint-long integer numerical value gives WEB and attends a banquet to operate control interface, attend a banquet and operate control interface according to each The state value of the traffic function of representative operates the permission of traffic function to control to attend a banquet, and realization is attended a banquet in entire calling procedure not With the control method for the traffic feature operation permission attended a banquet under state.
Detailed description of the invention
Fig. 1 is a kind of control flow structural schematic diagram proposed by the present invention;
Fig. 2 is a kind of method flow structural schematic diagram proposed by the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other Embodiment shall fall within the protection scope of the present invention.
A kind of side that one group of traffic function privilege is controlled by one long shaping Numerical Implementation referring to FIG. 1-2, Method, including state of attending a banquet, traffic functional group permission, control attend a banquet WEB interface access authority and operation traffic, the phase of traffic event It closes after operation is initiated by end of attending a banquet and is handled by the request of traffic platform traffic operation, then traffic platform processes operation name Afterwards, treatment process can generate a series of traffic event, by one group of traffic event binding of traffic operating right, be sat with controlling Between seat and traffic operation between interaction, using the integer of 64 bit lengths come, using hexadecimal, every eight one group, It may be implemented to define 32 Mode Control Codes, each corresponding state is a kind of traffic function, each complete call thing Part, comprising multiple states of attending a banquet, each the state of attending a banquet can correspond to one group of traffic function, each complete call event, comprising more A state of attending a banquet, each the state of attending a banquet can correspond to one group of traffic function, and a kind of traffic function is convertible into one group of state code value Description forms the control code value attended a banquet under state, WEB interface obtains state of attending a banquet by being added to one group of state code value Under control code value, it is available to traffic function to realize by the label value for increasing the control of a status code in HTML element With not available control.
For achieving the above object, the present invention realizes 32 traffic functional status using the integer of 64 bit lengths Control, using hexadecimal, every eight one group, 32 Mode Control Codes are defined as follows:
The definition of traffic function is carried out for 32 status code information, as follows:
It feels concerned about in system in a call, the state attended a banquet is defined:
Each corresponding one group of traffic function of state of attending a banquet, the corresponding traffic function such as at AGENT_STATUS_IDLE Group are as follows:
MethodClearCall=0x00000010;
MethodAgentNotReady=0x00004000;
MethodAnswerCall=0x00000040;
After carrying out code superposition to the corresponding value of various traffic functions, the control of corresponding A GENT_STATUS_IDLE state Code (oprMask) processed are as follows: 0x00004050;
WEB attends a banquet in interface, by obtaining status code (oprMask) value, and carries out parsing and generates traffic function control State, the value by corresponding status code are 0 and 1 to determine whether corresponding traffic function is in available mode, conversion side Method is as follows:
Agentnotready=(oprMask&0x00004000)==0? false:true;
Agentready=(oprMask&0x00002000)==0? false:true;
Answercall=(oprMask&0x00000040)==0? false:true;
Clearcall=(oprMask&0x00000010)==0? false:true;
Clearconnection=(oprMask&0x00000010)==0? false:true;
Conferencecall=(oprMask&0x10000000)==0? false:true;
Consultationcall=(oprMask&0x01000000)==0? false:true;
Holdcall=(oprMask&0x00100000)==0? false:true;
Interventcall=(oprMask&0x00001000)==0? false:true;
Listencall (oprMask&0x00000080)==0? false:true;
Logoff=(oprMask&0x00000002)==0? false:true;
Logon=(oprMask&0x00000001)==0? false:true;
Makecall=(oprMask&0x00000008)==0? false:true;
Sstransfer=(oprMask&0x00000100)==0? false:true;
Transfercall=(oprMask&0x02000000)==0? false:true;
Unholdcall=(oprMask&0x00200000)==0? false:true;
WorkNotReady=(oprMask&0x00010000)==0? false:true;
WorkReady=(oprMask&0x00008000)==0? false:true;
StartMonitor=(oprMask&0x00000080)==0? false:true;
StopMonitor=(oprMask&0x08000000)==0? false:true;
SingleTransferCall=(oprMask&0x00000100)==0? false:true;
InterceptCall=(oprMask&0x00001000)==0? false:true;
StartInvent=(oprMask&0x00020000)==0? false:true;
StopInvent=(oprMask&0x00800000)==0? false:true;
Increase customized label data-ccbartype by the HTML element in the WEB interface of figure one to realize page The binding of face button and traffic function, by changing the state value of data-ccbartype traffic function, to realize to page member Element whether available control.Data-ccbartype state is defined as follows:
The electric elements occurred in this article are electrically connected with extraneous main controller and 220V alternating current, and main controller can be meter Calculation machine etc. plays the conventionally known equipment of control.
When in use,
In conclusion the method that one group of traffic function privilege should be controlled by one long shaping Numerical Implementation,
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment Intrinsic element.In the absence of more restrictions, the element limited by sentence " including one ", it is not excluded that including There is also other identical elements in the process, method, article or equipment of the element.
It although an embodiment of the present invention has been shown and described, for the ordinary skill in the art, can be with A variety of variations, modification, replacement can be carried out to these embodiments without departing from the principles and spirit of the present invention by understanding And modification, the scope of the present invention is defined by the appended.

Claims (4)

1. a kind of method controlled by one long shaping Numerical Implementation one group of traffic function privilege, including shape of attending a banquet State, traffic functional group permission control attend a banquet WEB interface access authority and operation traffic, it is characterised in that: the correlation of traffic event Operation is handled after being initiated by end of attending a banquet by the request of traffic platform traffic operation, then after traffic platform processes operation name, Treatment process can generate a series of traffic event, by one group of traffic event binding of traffic operating right, be attended a banquet with control Interaction between traffic between operation.
2. one kind according to claim 1 controls one group of traffic function privilege by one long shaping Numerical Implementation Method, it is characterised in that:, using hexadecimal, every eight one group, may be implemented pair using the integer of 64 bit lengths 32 Mode Control Code definition, each corresponding state is a kind of traffic function, each complete call event, comprising multiple It attends a banquet state, each the state of attending a banquet can correspond to one group of traffic function.
3. one kind according to claim 1 controls one group of traffic function privilege by one long shaping Numerical Implementation Method, it is characterised in that: each complete call event, comprising multiple states of attending a banquet, each the state of attending a banquet can correspond to one group Traffic function, a kind of traffic function are convertible into the description of one group of state code value, by being added to one group of state code value, shape At the control code value under the state of attending a banquet.
4. one kind according to claim 1 controls one group of traffic function privilege by one long shaping Numerical Implementation Method, it is characterised in that: WEB interface obtains the control code value attended a banquet under state, by increasing a shape in HTML element The label value of state code control, to realize and not available control available to traffic function.
CN201811608682.9A 2018-12-27 2018-12-27 Method for controlling a group of telephone traffic function authorities through a long shaping numerical value Active CN109495658B (en)

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4199809A (en) * 1976-04-05 1980-04-22 The United States Of America As Represented By The Secretary Of The Navy Programmable data terminal set
DE602004006862D1 (en) * 2004-07-29 2007-07-19 2K Elektronika Computer-controlled telephone exchange for the management of telephones and / or workstation systems
CN101114919A (en) * 2007-06-26 2008-01-30 中兴通讯股份有限公司 Method for implementing client system state machine using database
CN102035951A (en) * 2009-09-28 2011-04-27 中兴通讯股份有限公司 Telephone traffic call transfer method and attendant console system
CN106657694A (en) * 2016-10-25 2017-05-10 安徽讯呼信息科技有限公司 Call center service management system
CN107071190A (en) * 2016-12-31 2017-08-18 国家电网公司客户服务中心 The method for finding telephone traffic system problem in time using traffic platform data

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4199809A (en) * 1976-04-05 1980-04-22 The United States Of America As Represented By The Secretary Of The Navy Programmable data terminal set
DE602004006862D1 (en) * 2004-07-29 2007-07-19 2K Elektronika Computer-controlled telephone exchange for the management of telephones and / or workstation systems
CN101114919A (en) * 2007-06-26 2008-01-30 中兴通讯股份有限公司 Method for implementing client system state machine using database
CN102035951A (en) * 2009-09-28 2011-04-27 中兴通讯股份有限公司 Telephone traffic call transfer method and attendant console system
CN106657694A (en) * 2016-10-25 2017-05-10 安徽讯呼信息科技有限公司 Call center service management system
CN107071190A (en) * 2016-12-31 2017-08-18 国家电网公司客户服务中心 The method for finding telephone traffic system problem in time using traffic platform data

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