CN109286613A - Control system is led in a kind of monitoring of network public-opinion - Google Patents

Control system is led in a kind of monitoring of network public-opinion Download PDF

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CN109286613A
CN109286613A CN201810989018.7A CN201810989018A CN109286613A CN 109286613 A CN109286613 A CN 109286613A CN 201810989018 A CN201810989018 A CN 201810989018A CN 109286613 A CN109286613 A CN 109286613A
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刘琦
王柏林
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
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    • H04L63/30Network architectures or network communication protocols for network security for supporting lawful interception, monitoring or retaining of communications or communication related information
    • H04L63/302Network architectures or network communication protocols for network security for supporting lawful interception, monitoring or retaining of communications or communication related information gathering intelligence information for situation awareness or reconnaissance
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393Score-carding, benchmarking or key performance indicator [KPI] analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • H04W4/14Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

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Abstract

The invention discloses a kind of monitorings of network public-opinion to lead control system, and data acquisition module acquires information source;Public feelings information data processing module, for being processed to the collected data of data acquisition module;Public sentiment studies and judges analysis module, carries out comprehensive calculation and analysis to data, the public sentiment clue of key data push algorithm automatic push user real concern from mass data based on multilayer difference weight;Public sentiment guidance commander's module, reports step by step and leads audit for realizing great, sensitive public feelings information, issued by system and lead control task;Public sentiment guides evaluation module, the performance for leading control task, the examination of information reporting situation for issuing for public sentiment guidance commander's module;Central processing unit, for cooperateing with above-mentioned each module work.The present invention solve traditional network public sentiment monitoring lead control work in public sentiment collect not in time, not comprehensively, no the analysis of public opinion and to public sentiment lead control job rating the problem of.

Description

Control system is led in a kind of monitoring of network public-opinion
Technical field
The invention belongs to network monitor technical fields, and in particular to control system is led in a kind of monitoring of network public-opinion.
Background technique
With the widespread development of Internet technology, the communication channels such as news, forum, blog, micro-blog, video website, carriage Feelings generate the situation that speed etc. shows explosive rapid growth, according to the preliminary statistics, have had since 2009, on internet negative The public sentiment quantity that face is rung has increased by nearly 2 times or more on a year-on-year basis, therefore leads control to the monitoring of public sentiment and become too impatient to wait.Public sentiment at present Control is led in monitoring, and to be primarily present following problems urgently to be resolved:
1) control work is led in the monitoring of traditional network public-opinion is carried out by manual type, has search by hand The locality of website, temporal hysteresis quality, the randomness of information search, the defect of property at any time;
2) lack public feelings information comprehensive analysis, lead to the association scarce capacity between the analysis of public opinion, for example, specific public sentiment thing Association analysis of the part on the separate sources such as news, forum, microblogging, blog, each branch lack system in the management of public feelings information One information is reported and submitted;
3) public sentiment, which is led, lacks the foundation that quantifiable examination data will score as the leaders end of the year in control system.
Because control system is led in one science of the invention, comprehensive, efficient network public-opinion monitoring, no problem above can be overcome, The public feelings information propagated on internet can accurately be searched, sorted out, re-scheduling, analyze, study and judge, lead control and verification, be realized To mass datas all kinds of on internet, quickly analysis is handled, more accurately grasp quantity, range that all kinds of public feelings informations propagate, Situations such as trend, influence, become the hot spot studied now.
Summary of the invention
The object of the present invention is to provide a kind of monitorings of network public-opinion to lead control system, solves the monitoring of traditional network public sentiment and leads control In work to public sentiment collect not in time, not comprehensively, no the analysis of public opinion and to public sentiment lead control job rating the problem of.
The technical scheme adopted by the invention is that control system is led in a kind of monitoring of network public-opinion includes:
Data acquisition module, built-in information source site are based on multithreading, cluster acquisition mode, configure different scheduling moulds Formula acquires information source;
Public feelings information data processing module, for being processed the collected data of data acquisition module for public sentiment It studies and judges analysis module and data target is provided, while generating system platform information;
Public sentiment studies and judges analysis module, is carried out according to all data index that public feelings information data processing module provides to data Comprehensive calculation and analysis, key data push algorithm automatic push user from mass data based on multilayer difference weight are real The public sentiment clue of care;
Public sentiment guidance commander's module, reports step by step and leads audit for realizing great, sensitive public feelings information, can pass through System, which issues, to be led control task and has short message prompting function, it is ensured that leads control task notifications in time, in place;
Public sentiment guides evaluation module, the performance for leading control task, letter for issuing for public sentiment guidance commander's module Breath reports situation to take multi-angle examination patterns, and supports according to three kinds of unit examination, department appraisal, personal examination examination sides Formula, and the data obtained to examination carry out classification as the Scientific evaluation to public sentiment monitoring personnel workload and working effect examination Foundation;
Central processing unit, for cooperateing with above-mentioned each module work.
The features of the present invention also characterized in that
Scheduling method includes specified scheduling method and random schedule mode.
Multi-angle examination patterns include that task performance examination patterns, information report and submit situation examination patterns, on-line examination Mode.
Data acquisition module includes:
Portal management unit, for being safeguarded to source site;
General crawler resolution unit carries out plate to different websites for the corresponding parsing template of input station point entrance URL selection Block configuration, the main patch list of the website that crawls every time is arranged according to the temperature of plate and degree of concern on demand and money order receipt to be signed and returned to the sender list crawls Range selects corresponding scheduling method to carry out data acquisition simultaneously for newly-increased plate;
Agent IP pool unit, crawling specified sites for solving general crawler resolution unit frequent causes what IP sealed to ask Topic;
Server monitoring unit, for the scheduling trend that every acquisition server of programming count is completed daily, by Zhou Tongji The scheduling sum of whole acquisition servers, comparison scheduling dynamic are that acquisition server deploys acquisition tasks;
Website acquires monitoring unit, for monitoring the current scheduling method of each plate, current total activation number, discovery Information Number Amount, acquisition information, spent time, task status data, and mail notification is sent to producer to the plate of correcting.
Public feelings information data processing module includes:
Public sentiment data administrative unit for being arranged, being edited to collected data, deleted, increases maintenance work, branch newly The automatic classification by keyword is held, supports unlimited pole classification system;
Gateway information configuration unit, for automatically generating front-end portal platform information, by backstage configuration to portal platform Channel, hot word, special topic are managed and are arranged;
Bulletin management information unit is provided for daily, monthly automatically generating public sentiment bulletin, while to generated bulletin Visual edit interface, user can edit and write.
Public sentiment studies and judges analysis module
Public sentiment statistic unit, for being counted to information station, public sentiment content, time etc., with line chart, histogram, pie chart Result is presented etc. a variety of manifestation modes;
Public sentiment computing unit, for stress business demand according to indices COMPREHENSIVE CALCULATING public sentiment hot, negative information into Row specific analysis;
Public sentiment push unit customizes a public sentiment and shows, presents and put down for the industry characteristic and industry requirement according to client Platform, by the platform can by the information being collected into system, analysis result, generation bulletin, showed with graphics context mode, It is supplied to user and leaders browsing, downloading;
Public sentiment alarm unit, for pre-set public sentiment sensitive keys word, unified specified alarm mailbox carries out mail report Alert or designated mobile phone number sends short message and carries out alarm indication, in addition also supports that system interface is alert.
Public sentiment push unit includes:
Information push unit supports business classification, the public feelings information based on related semantic push industry concern;
Keyword push unit refines user and pays close attention to the feature critical word of event and preset, makes system according to key Word Auto-matching correlation note text is presented to client, while the complementation unit as information push unit, can customized key at any time Word pays close attention to dependent event;
Personalized push unit customizes concern event keyword for user individual, and system accordingly pushes relevant information.
Public sentiment sensitive keys word includes event keyword, related personnel's keyword and self defining keywords.
Public sentiment guidance commander module include:
Task assigns unit, for issuing in key instruction and guidance newfound public sentiment to all public sentiment monitoring personnels Hold, while sending short message to public sentiment monitoring personnel and accordingly being reminded;
The classification of important public sentiment is reported for each branch, supports fast to report and report by hand by information reporting unit Both of which, while supporting to reporting history to inquire.
Public sentiment guidance evaluation module include:
Public sentiment monitoring personnel administrative unit is closed for Administrator system account and public sentiment monitoring personnel system account Connection realizes that Administrator system account is corresponding with public sentiment monitoring personnel system account;For the station for supporting virtual account search in Website Point, administrator complete website search, acquisition, storage by public sentiment monitoring personnel system account;For not supporting virtual account station The website of interior search, administrator are completed by data acquisition module to the data retrieval of public sentiment monitoring personnel, acquisition, storage;
Public sentiment work verification unit is arranged by system and verifies task state and EXCEL verification task lead-in mode to carriage Feelings monitoring personnel task is verified;
Display unit is verified in public sentiment work, carries out classification as to carriage to the data that public sentiment work verification unit is examined The Scientific evaluation foundation of feelings monitoring personnel workload and working effect examination.
It is that task execution time is arranged in system that task state is verified in system setting, is held by data acquisition module according to task The row time is collected the implementing result of task.
EXCEL verifies task lead-in mode and is according to site name, the URL of information, data type, verifies item, task execution Time format after verifying task import system in batches, is verified result to the task of importing and is collected.
It supports to acquire various sources the invention has the advantages that control system is led in a kind of network public-opinion monitoring of the invention Information can comprehensively, accurately and timely obtain information relevant to the public sentiment for wanting to collect by data acquisition module, pass through carriage The profound ground of feelings information data processing module is analyzed and is excavated to internet public feelings information, studies and judges analysis module by public sentiment Commander's module, public sentiment can be guided to guide evaluation module by public sentiment to the public sentiment clue of pushes customer user's real concern, it is real Show the filtering of public sentiment and lead control, and can verify control task is led, it is ensured that public sentiment leads control implementation of work, overcomes traditional carriage Feelings monitoring lead the information search of control work not in time, not comprehensively, the problem of leading the lag of control to public sentiment and can not verifying, ensure that Leading in control work in practical public sentiment controls negative public sentiment and relevant sensitization public sentiment maximumlly, to the negative shadow of society Sound brings minimum.
Detailed description of the invention
Fig. 1 is the structural schematic diagram that control system is led in a kind of network public-opinion monitoring of the present invention.
Specific embodiment
The following describes the present invention in detail with reference to the accompanying drawings and specific embodiments.
It is as shown in Figure 1 that control system is led in a kind of network public-opinion monitoring of the invention, comprising:
Data acquisition module, built-in information source site are based on multithreading, cluster acquisition mode, configure different scheduling moulds Formula acquires information source;
Public feelings information data processing module, for being processed the collected data of data acquisition module for public sentiment It studies and judges analysis module and data target is provided, while generating system platform information;
Public sentiment studies and judges analysis module, is carried out according to all data index that public feelings information data processing module provides to data Comprehensive calculation and analysis, key data push algorithm automatic push user from mass data based on multilayer difference weight are real The public sentiment clue of care;
Public sentiment guidance commander's module, reports step by step and leads audit for realizing great, sensitive public feelings information, can pass through System, which issues, to be led control task and has short message prompting function, it is ensured that leads control task notifications in time, in place;
Public sentiment guides evaluation module, the performance for leading control task, letter for issuing for public sentiment guidance commander's module Breath reports situation to take multi-angle examination patterns, and supports according to three kinds of unit examination, department appraisal, personal examination examination sides Formula, and the data obtained to examination carry out classification as the Scientific evaluation to public sentiment monitoring personnel workload and working effect examination Foundation;
Central processing unit, for cooperateing with above-mentioned each module work.
Scheduling method includes specified scheduling method and random schedule mode.
Multi-angle examination patterns include that task performance examination patterns, information report and submit situation examination patterns, on-line examination Mode.
Data acquisition module includes:
Portal management unit, for being safeguarded to source site;
General crawler resolution unit carries out plate to different websites for the corresponding parsing template of input station point entrance URL selection Block configuration, the main patch list of the website that crawls every time is arranged according to the temperature of plate and degree of concern on demand and money order receipt to be signed and returned to the sender list crawls Range selects corresponding scheduling method to carry out data acquisition simultaneously for newly-increased plate;
Agent IP pool unit, crawling specified sites for solving general crawler resolution unit frequent causes what IP sealed to ask Topic;
Server monitoring unit, for the scheduling trend that every acquisition server of programming count is completed daily, by Zhou Tongji The scheduling sum of whole acquisition servers, comparison scheduling dynamic are that acquisition server deploys acquisition tasks;
Website acquires monitoring unit, for monitoring the current scheduling method of each plate, current total activation number, discovery Information Number Amount, acquisition information, spent time, task status data, and mail notification is sent to producer to the plate of correcting.
Public feelings information data processing module includes:
Public sentiment data administrative unit for being arranged, being edited to collected data, deleted, increases maintenance work, branch newly The automatic classification by keyword is held, supports unlimited pole classification system;
Gateway information configuration unit, for automatically generating front-end portal platform information, by backstage configuration to portal platform Channel, hot word, special topic are managed and are arranged;
Bulletin management information unit is provided for daily, monthly automatically generating public sentiment bulletin, while to generated bulletin Visual edit interface, user can edit and write.
Public sentiment studies and judges analysis module
Public sentiment statistic unit, for being counted to information station, public sentiment content, time etc., with line chart, histogram, pie chart Result is presented etc. a variety of manifestation modes;
Public sentiment computing unit, for stress business demand according to indices COMPREHENSIVE CALCULATING public sentiment hot, negative information into Row specific analysis;
Public sentiment push unit customizes a public sentiment and shows, presents and put down for the industry characteristic and industry requirement according to client Platform, by the platform can by the information being collected into system, analysis result, generation bulletin, showed with graphics context mode, It is supplied to user and leaders browsing, downloading;
Public sentiment alarm unit, for pre-set public sentiment sensitive keys word, unified specified alarm mailbox carries out mail report Alert or designated mobile phone number sends short message and carries out alarm indication, in addition also supports that system interface is alert.
Public sentiment push unit includes:
Information push unit supports business classification, the public feelings information based on related semantic push industry concern;
Keyword push unit refines user and pays close attention to the feature critical word of event and preset, makes system according to key Word Auto-matching correlation note text is presented to client, while the complementation unit as information push unit, can customized key at any time Word pays close attention to dependent event;
Personalized push unit customizes concern event keyword for user individual, and system accordingly pushes relevant information.
Public sentiment sensitive keys word includes event keyword, related personnel's keyword and self defining keywords.
Public sentiment guidance commander module include:
Task assigns unit, for issuing in key instruction and guidance newfound public sentiment to all public sentiment monitoring personnels Hold, while sending short message to public sentiment monitoring personnel and accordingly being reminded;
The classification of important public sentiment is reported for each branch, supports fast to report and report by hand by information reporting unit Both of which, while supporting to reporting history to inquire.
Public sentiment guidance evaluation module include:
Public sentiment monitoring personnel administrative unit is closed for Administrator system account and public sentiment monitoring personnel system account Connection realizes that Administrator system account is corresponding with public sentiment monitoring personnel system account;For the station for supporting virtual account search in Website Point, administrator complete website search, acquisition, storage by public sentiment monitoring personnel system account;For not supporting virtual account station The website of interior search, administrator are completed by data acquisition module to the data retrieval of public sentiment monitoring personnel, acquisition, storage;
Public sentiment work verification unit is arranged by system and verifies task state and EXCEL verification task lead-in mode to carriage Feelings monitoring personnel task is verified;
Display unit is verified in public sentiment work, carries out classification as to carriage to the data that public sentiment work verification unit is examined The Scientific evaluation foundation of feelings monitoring personnel workload and working effect examination.
It is that task execution time is arranged in system that task state is verified in system setting, is held by data acquisition module according to task The row time is collected the implementing result of task.
EXCEL verifies task lead-in mode and is according to site name, the URL of information, data type, verifies item, task execution Time format after verifying task import system in batches, is verified result to the task of importing and is collected.
The above is only a preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art For member, without departing from the principle of the present invention, it can also make several improvements and retouch, these improvements and modifications are also answered It is considered as protection scope of the present invention.

Claims (10)

1. control system is led in a kind of network public-opinion monitoring characterized by comprising
Data acquisition module, built-in information source site are based on multithreading, cluster acquisition mode, configure different scheduling methods pair The acquisition of information source;
Public feelings information data processing module is studied and judged for being processed to the collected data of data acquisition module for public sentiment Analysis module provides data target, while generating system platform information;
Public sentiment studies and judges analysis module, is integrated according to all data index that public feelings information data processing module provides to data Analysis is calculated, the key data based on multilayer difference weight pushes algorithm automatic push user real concern from mass data Public sentiment clue;
Public sentiment guidance commander's module, reports step by step and leads audit for realizing great, sensitive public feelings information, can pass through system It issues and leads control task and there is short message prompting function, it is ensured that lead control task notifications in time, in place;
Public sentiment guides evaluation module, the performance for leading control task, the information for issuing for public sentiment guidance commander's module Report situation takes multi-angle examination patterns, and supports according to three kinds of unit examination, department appraisal, personal examination Assessments, and Classification is carried out as the Scientific evaluation foundation to public sentiment monitoring personnel workload and working effect examination to the data that examination obtains;
Central processing unit, for cooperateing with above-mentioned each module work.
2. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the scheduling method includes Specified scheduling method and random schedule mode.
3. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the multi-angle examines mould Formula includes that task performance examination patterns, information report and submit situation examination patterns, on-line examination mode.
4. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the data acquisition module Include:
Portal management unit, for being safeguarded to source site;
General crawler resolution unit selects corresponding parsing template to carry out plate to different websites and matches for input station point entrance URL It sets, the main patch list of the website that crawls every time is set on demand according to the temperature of plate and degree of concern and money order receipt to be signed and returned to the sender list crawls model It encloses, selects corresponding scheduling method to carry out data acquisition simultaneously for newly-increased plate;
Agent IP pool unit causes IP to be sealed for solving the problems, such as that general crawler resolution unit frequent crawls specified sites;
Server monitoring unit, for the scheduling trend that every acquisition server of programming count is completed daily, by Zhou Tongji whole The scheduling sum of acquisition server, comparison scheduling dynamic are that acquisition server deploys acquisition tasks;
Website acquire monitoring unit, for monitor the current scheduling method of each plate, current total activation number, discovery information content, Information, spent time, task status data are acquired, and mail notification is sent to producer to the plate of correcting.
5. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the public feelings information data Processing module includes:
Public sentiment data administrative unit for being arranged, being edited to collected data, deleted, increases maintenance work newly, supports logical Unlimited pole classification system is supported in the automatic classification for crossing keyword;
Gateway information configuration unit, for automatically generating front-end portal platform information, by backstage configuration to portal platform channel, Hot word, special topic are managed and are arranged;
Bulletin management information unit for daily, monthly automatically generating public sentiment bulletin, while providing generated bulletin visual Change editing interface, user can edit and write.
6. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the public sentiment studies and judges analysis Module includes:
Public sentiment statistic unit is more with line chart, histogram, pie chart etc. for counting to information station, public sentiment content, time etc. Result is presented in kind manifestation mode;
Public sentiment computing unit carries out specially for stressing business demand according to indices COMPREHENSIVE CALCULATING public sentiment hot, negative information Topic analysis;
Public sentiment push unit customizes a public sentiment and shows, platform is presented for the industry characteristic and industry requirement according to client, By the platform can by the information being collected into system, analysis result, generation bulletin, showed with graphics context mode, mention Supply user and leaders browsing, downloading;
Public sentiment alarm unit, for pre-set public sentiment sensitive keys word, unified specified alarm mailbox carry out mail alarm or Designated mobile phone number sends short message and carries out alarm indication, in addition also supports that system interface is alert.
7. control system is led in a kind of network public-opinion monitoring according to claim 6, which is characterized in that the public sentiment push unit Include:
Information push unit supports business classification, the public feelings information based on related semantic push industry concern;
Keyword push unit, refine user pay close attention to event feature critical word simultaneously preset, make system according to keyword from The dynamic correlation note text that matches is presented to client, while the complementation unit as information push unit, self defining keywords can close at any time Infuse dependent event;
Personalized push unit customizes concern event keyword for user individual, and system accordingly pushes relevant information.
8. control system is led in a kind of network public-opinion monitoring according to claim 6, which is characterized in that the public sentiment sensitive keys Word includes event keyword, related personnel's keyword and self defining keywords.
9. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the public sentiment guidance commander Module includes:
Task assigns unit, for newfound public sentiment to all public sentiment monitoring personnels publication key instruction and to be guided content, Short message is sent to public sentiment monitoring personnel simultaneously accordingly to be reminded;
The classification of important public sentiment is reported for each branch, supports fast to report and report two kinds by hand by information reporting unit Mode, while supporting to reporting history to inquire.
10. control system is led in a kind of network public-opinion monitoring according to claim 1, which is characterized in that the public sentiment guidance is examined Core module includes:
Public sentiment monitoring personnel administrative unit is associated for Administrator system account and public sentiment monitoring personnel system account, real Existing Administrator system account is corresponding with public sentiment monitoring personnel system account;For the website for supporting virtual account search in Website, pipe Reason person completes website search, acquisition, storage by public sentiment monitoring personnel system account;For not supporting virtual account search in Website Website, administrator by data acquisition module complete to the data retrieval of public sentiment monitoring personnel, acquisition, storage;
Public sentiment work verification unit is arranged by system and verifies task state and EXCEL verification task lead-in mode to public sentiment prison Control person works' task is verified;
Display unit is verified in public sentiment work, is carried out classification as to public sentiment to the data that public sentiment work verification unit is examined and is supervised Control the Scientific evaluation foundation of person works' amount and working effect examination.
CN201810989018.7A 2018-08-28 2018-08-28 Control system is led in a kind of monitoring of network public-opinion Pending CN109286613A (en)

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CN113626722A (en) * 2020-05-08 2021-11-09 国家广播电视总局广播电视科学研究院 Public opinion guiding method, device, equipment and computer readable storage medium
CN112818253A (en) * 2021-01-26 2021-05-18 长威信息科技发展股份有限公司 Hot public opinion studying and judging system
CN113094621A (en) * 2021-04-23 2021-07-09 中南大学 Network public opinion cloud platform
CN113094621B (en) * 2021-04-23 2023-08-08 中南大学 Internet public opinion cloud platform

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