CN109213889B - Method and device for merging customer information - Google Patents
Method and device for merging customer information Download PDFInfo
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- CN109213889B CN109213889B CN201811130254.XA CN201811130254A CN109213889B CN 109213889 B CN109213889 B CN 109213889B CN 201811130254 A CN201811130254 A CN 201811130254A CN 109213889 B CN109213889 B CN 109213889B
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Abstract
The invention discloses a method and a device for merging client information, wherein when a client holds current certificate information to transact business, the method collects the client biological characteristic information by using a biological characteristic recognition technology of face recognition; then, acquiring target certificate information in a preset biological characteristic information database according to the biological characteristic information of the client; and finally, combining the current certificate information and the target certificate information. The method for merging the customer information provided by the invention collects the customer biological characteristic information by using the biological characteristic recognition technology of face recognition to form a biological characteristic information database of a bank system, improves the customer information when the customer transacts related services by holding the auxiliary certificate, realizes the merging of the customer information, limits the same customer to hold different certificates and only complete one account opening subscription, improves the user experience, and effectively solves the problem of fund risk directly brought by certificate falsifying and the like.
Description
Technical Field
The invention belongs to the technical field of data processing, and particularly relates to a method and a device for merging client information.
Background
Currently, there are no restrictions on different credentials for the same customer in many financial, security, etc. systems, and the same customer may hold different credentials, for example: identity cards, passports, military officer cards and the like can complete multiple account opening and signing in the system. At present, the examination of the client and the certificate is finished by judging whether the face features of the client are consistent with the certificate photo through manual visual identification, the misjudgment rate of the visual identification examination is high, and illegal behaviors such as identity card falsifying and client information selling are difficult to avoid to a certain extent. For example: in a bank system, the same customer holds different certificates, such as an identity card, a passport, a military officer certificate and the like, and can complete account opening and signing in the bank system, and the bank system does not limit the same customer, so that from the perspective of the customer, the customer service requirements cannot be fully known, and the customer experience is further influenced; from the perspective of system monitoring, capital risks directly brought by certificate falsifying and the like cannot be effectively avoided.
Disclosure of Invention
The invention aims to provide a method and a device for merging client information, which are used for solving the problems that in the prior art, because different certificates of the same client are not limited, the same client can hold different certificates to finish multiple account opening and signing, so that the user experience is poor, and the fund risk directly brought by certificate falsifying and the like cannot be effectively avoided.
In order to achieve the purpose, the invention provides the following technical scheme:
a method of customer information consolidation, comprising:
when a client holds current certificate information to transact business, acquiring the biological characteristic information of the client by using a biological characteristic identification technology of face identification;
acquiring target certificate information in a preset biological characteristic information database according to the client biological characteristic information;
and combining the current certificate information and the target certificate information.
Further, the step of obtaining target certificate information in a preset biometric information database according to the client biometric information includes:
performing multiple cross comparison on the client biological characteristic information and the client biological characteristic information stored in the preset biological characteristic information database to obtain a comparison result;
and when the comparison result shows that the client biological characteristic information exists in the preset biological characteristic information database, extracting the target certificate information from the extracted preset biological characteristic information database.
Further, before the step of obtaining the target certificate information in the preset biometric information database according to the client biometric information, the method further comprises the following steps:
and constructing the preset biological characteristic information database.
Further, the step of constructing the preset biometric information database includes:
obtaining customer base data, the customer base data comprising: customer name, identification card number, gender and mobile phone number;
collecting client biological characteristic information through the biological characteristic identification technology, wherein the client biological characteristic information is used as a unique identification code for identifying a client;
and establishing a preset biological characteristic information database according to the client basic data and the client biological characteristic information.
Further, after the step of combining the current certificate information and the target certificate information, the method further includes:
and storing the current certificate information into the preset biological characteristic information database, and associating the current certificate information with the target certificate information.
An apparatus for customer information consolidation, comprising:
the first processing unit is used for collecting the biological characteristic information of the client by using a biological characteristic recognition technology of face recognition when the client holds the current certificate information to transact business;
the second processing unit is used for acquiring target certificate information in a preset biological characteristic information database according to the client biological characteristic information;
and the third processing unit is used for combining the current certificate information and the target certificate information.
Further, the second processing unit includes:
the comparison unit is used for performing multiple cross comparison on the client biological characteristic information and the client biological characteristic information stored in the preset biological characteristic information database to obtain a comparison result;
and the extraction unit is used for extracting the target certificate information from the extracted preset biological characteristic information database when the comparison result shows that the client biological characteristic information exists in the preset biological characteristic information database.
Further, before the second processing unit, the method further includes:
and the construction unit is used for constructing the preset biological characteristic information database.
Further, the construction unit includes:
an obtaining unit configured to obtain client basic data, where the client basic data includes: customer name, identification card number, gender and mobile phone number;
the acquisition unit is used for acquiring the biological characteristic information of the client through the biological characteristic identification technology, and the biological characteristic information of the client is used as a unique identification code for identifying the client;
and the establishing unit is used for establishing a preset biological characteristic information database according to the client basic data and the client biological characteristic information.
Further, the method also comprises the following steps:
and the fourth processing unit is used for storing the current certificate information into the preset biological characteristic information database and associating the current certificate information with the target certificate information.
According to the technical scheme, compared with the prior art, the invention discloses a method and a device for merging client information, wherein when a client holds current certificate information to transact business, the method collects the client biological characteristic information by using a biological characteristic recognition technology of face recognition; then, acquiring target certificate information in a preset biological characteristic information database according to the biological characteristic information of the client; and finally, combining the current certificate information and the target certificate information. The method for merging the customer information provided by the invention collects the customer biological characteristic information by using the biological characteristic recognition technology of face recognition to form a biological characteristic information database of a bank system, improves the customer information when the customer transacts related services by holding the auxiliary certificate, realizes the merging of the customer information, limits the same customer to hold different certificates and only complete one account opening subscription, improves the user experience, and effectively solves the problem of fund risk directly brought by certificate falsifying and the like.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
Fig. 1 is a flowchart of a method for merging client information according to an embodiment of the present invention;
fig. 2 is a flowchart of a specific implementation manner of step S102 in fig. 1 according to an embodiment of the present invention;
FIG. 3 is a flowchart of constructing a database of predefined biometric information according to an embodiment of the present invention;
FIG. 4 is a flow chart of another method for merging client information according to an embodiment of the present invention;
fig. 5 is a flowchart of a specific implementation manner of step S402 in fig. 4 according to an embodiment of the present invention;
fig. 6 is a flowchart of constructing a preset facial makeup information database according to an embodiment of the present invention;
fig. 7 is a structural diagram of a device for merging client information according to an embodiment of the present invention.
Detailed Description
Interpretation of terms:
face recognition: is a biological identification technology for identifying the identity based on the face characteristic information of a person. A series of related technologies, also commonly called face recognition and face recognition, are used to capture an image or video stream containing a face with a camera or a video camera, automatically detect and track the face in the image, and then perform face recognition on the detected face.
And (3) biological feature recognition: biometric identification (BIOMETRICS) is a technique for identifying an individual by using physiological characteristics (fingerprint, iris, facial phase, DNA, etc.) or behavioral characteristics (gait, keystroke habits, etc.) inherent to a human body through a computer.
Aiming at the technical problems in the prior art, the invention takes a bank system as an example for explanation, and the solution idea of the technical problems in the prior art comprises the following steps: embedding a biological characteristic recognition technology of face recognition into a customer account opening subscription of a bank system to complete verification and association of basic information (name, identity card number, sex and mobile phone number) of a customer; when a customer opens an account and signs a contract at a bank, the information of the customer is merged, and the same customer with different certificates is limited to open the account and sign the contract only once through uniqueness verification.
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, an embodiment of the present invention provides a method for merging client information, where the method specifically includes the following steps:
s101, when a client holds current certificate information to transact business, the client biological characteristic information is collected by using a biological characteristic recognition technology of face recognition.
In the embodiment of the invention, when a customer transacts related business of a banking system through a plurality of channels (such as a counter), the biological characteristic information of the customer is collected by adopting a biological characteristic recognition technology of face recognition, and the biological characteristic information comprises: the physiological characteristics (fingerprint, iris, facial phase, DNA, etc.) or behavior characteristics (gait, keystroke habit, etc.) inherent to the human body are utilized.
And S102, acquiring target certificate information in a preset biological characteristic information database according to the biological characteristic information of the client.
In the embodiment of the invention, the biological characteristic information of the client is acquired by capturing and snapshotting the client, the preset biological characteristic information database is quickly searched by the system to complete multiple cross comparison of the client information, the comparison result is fed back, and the corresponding target certificate information is acquired from the preset biological characteristic information database according to the comparison result.
Further, as shown in fig. 2, as a specific implementation manner of the step S102, the step of obtaining the target certificate information in the preset biometric information database according to the biometric information of the client may specifically include the following steps:
s201, performing multiple cross comparison on the client biological characteristic information and the client biological characteristic information stored in a preset biological characteristic information database to obtain a comparison result.
S202, when the comparison result shows that the client biological characteristic information exists in the preset biological characteristic information database, extracting the target certificate information from the preset biological characteristic information database.
In the embodiment of the invention, the authentication of the unique ID of the client is completed by identifying the client biological characteristic information and matching the client information in the preset biological characteristic information database in the bank system.
It should be noted that, before the step of obtaining the target certificate information in the preset biometric information database according to the client biometric information, the method further includes: and constructing a preset biological characteristic information database.
In the embodiment of the invention, the client information collection is completed by collecting the client biological characteristic information, and the biological characteristic information database which uniquely identifies the client is constructed according to the client information.
Further, as shown in fig. 3, the step of constructing the preset biometric information database may specifically include the following steps:
s301, obtaining basic customer data, wherein the basic customer data comprises: customer name, identification card number, gender and mobile phone number.
S302, collecting the biological characteristic information of the client through a biological characteristic recognition technology, wherein the biological characteristic information of the client is used as a unique identification code for identifying the client.
And S303, establishing a preset biological characteristic information database according to the basic data and the biological characteristic information of the client.
It should be noted that, in the embodiment of the present invention, when a customer signs a contract in a banking system, first basic information of the customer is established in the system, where the basic information includes: the information such as the name, the identification card number, the sex, the corresponding mobile phone number and the like) of a customer, and simultaneously, the face information is collected to be used as the unique ID for identifying the customer by the internal system of the bank, the unique ID of the customer is authenticated, and the information authenticated by the monitoring authorities such as the identity card, the passport, the military officer card and the like is used as an auxiliary authentication certificate, so that a biological characteristic information database based on the face identification of the bank system is established.
And S103, combining the current certificate information and the target certificate information.
It should be noted that, in the embodiment of the present invention, after the identity verification is completed, the customer information is merged by perfecting the information of the customer's certificate and the like while transacting the service through the currently held customer certificate information.
And S104, storing the current certificate information into a preset biological characteristic information database, and associating the current certificate information with the target certificate information.
According to the method for merging the client information, provided by the embodiment of the invention, when a client holds the current certificate information to transact business, the biological characteristic information of the client is collected by using a biological characteristic recognition technology of face recognition; then, acquiring target certificate information in a preset biological characteristic information database according to the biological characteristic information of the client; and finally, combining the current certificate information and the target certificate information. The method for merging the customer information provided by the invention collects the customer biological characteristic information by using the biological characteristic recognition technology of face recognition to form a biological characteristic information database of a bank system, improves the customer information when the customer transacts related services by holding the auxiliary certificate, realizes the merging of the customer information, limits the same customer to hold different certificates and only complete one account opening subscription, improves the user experience, and effectively solves the problem of fund risk directly brought by certificate falsifying and the like.
As shown in fig. 4, the embodiment of the present invention further discloses another method for merging client information, specifically, the method uses facial makeup information in a biometric technology as biometric information, and specifically includes the following steps:
s401, when the client holds the current certificate information to transact business, the facial makeup information of the client is collected by using a biological feature recognition technology of face recognition.
In the embodiment of the invention, when a customer transacts related business of a banking system through a plurality of channels (such as a counter), facial makeup information of the customer is collected by adopting a biometric feature recognition technology of face recognition.
And S402, acquiring target certificate information in a preset facial makeup information database according to the facial makeup information of the client.
In the embodiment of the invention, the information of the facial makeup of the client is acquired by capturing and snapping the client, the preset facial makeup information database is searched by the system quickly to complete the multiple cross comparison of the client information, the comparison result is fed back, and the corresponding target certificate information is acquired from the preset facial makeup information database according to the comparison result.
Further, as shown in fig. 5, as a specific implementation manner of the step S402, the step of obtaining the target certificate information in the preset facial makeup information database according to the facial makeup information of the client may specifically include the following steps:
and S501, performing multiple cross comparison on the client facial makeup information and the client facial makeup information stored in the preset facial makeup information database to obtain a comparison result.
And S502, when the comparison result shows that the client facial makeup information exists in the preset facial makeup information database, extracting the target certificate information from the preset facial makeup information database.
In the embodiment of the invention, the unique ID authentication of the client is completed by identifying the client facial makeup information and matching the client information in the facial makeup information database preset in the bank system.
Before the step of obtaining the target certificate information in the preset facial makeup information database according to the facial makeup information of the client, the method further comprises the following steps: and constructing a preset facial makeup information database.
In the embodiment of the invention, the information acquisition of the client is completed by acquiring the information of the client facial makeup, and the facial makeup information database which uniquely identifies the client is constructed according to the information of the client.
Further, as shown in fig. 6, the step of constructing the preset facial makeup information database may specifically include the following steps:
s601, obtaining basic data of a client, wherein the basic data of the client comprises: customer name, identification card number, gender and mobile phone number.
And S602, acquiring the information of the client facial makeup through a biological feature recognition technology, wherein the information of the client facial makeup is used as a unique identification code for identifying the client.
And S603, establishing a preset facial makeup information database according to the client basic data and the client facial makeup information.
It should be noted that, in the embodiment of the present invention, when a customer signs a contract in a banking system, first basic information of the customer is established in the system, where the basic information includes: the information such as the name, the identification card number, the sex, the corresponding mobile phone number and the like) of a customer, and simultaneously, the face information is collected to be used as the unique ID for identifying the customer by the internal system of the bank, the unique ID of the customer is authenticated, and the information authenticated by the monitoring authorities such as the identity card, the passport, the military officer card and the like is used as an auxiliary authentication certificate, so that a facial makeup information database of the bank system based on the face recognition is established.
And S403, combining the current certificate information and the target certificate information.
It should be noted that, in the embodiment of the present invention, after the identity verification is completed, the customer information is merged by perfecting the information of the customer's certificate and the like while transacting the service through the currently held customer certificate information.
S404, storing the current certificate information into a preset facial makeup information database, and associating the current certificate information with target certificate information.
According to the method for merging the client information, provided by the embodiment of the invention, when a client holds the current certificate information to transact business, the facial makeup information of the client is collected by using a biological characteristic recognition technology of face recognition; then, acquiring target certificate information in a preset facial makeup information database according to the facial makeup information of the client; and finally, combining the current certificate information and the target certificate information. The method for merging the client information provided by the invention collects the client facial makeup information by using the biometric feature recognition technology of face recognition to form a facial makeup information database of a bank system, improves the client information when the client transacts related services by holding the auxiliary certificate, realizes the merging of the client information, limits the same client to hold different certificates and only complete one account opening and signing, improves the user experience, and effectively solves the problem of fund risk directly brought by certificate falsifying and the like.
The method is described in detail in the embodiments disclosed above, and the method of the present invention can be implemented by various types of apparatuses, so that the present invention also discloses an apparatus, and the following detailed description will be given of specific embodiments.
As shown in fig. 7, an embodiment of the present invention provides a device for merging client information, where the device specifically includes: a first processing unit 701, a second processing unit 702, and a third processing unit 703, wherein:
the first processing unit 701 is used for collecting the client biological characteristic information by using a biological characteristic recognition technology of face recognition when the client holds the current certificate information to transact business;
a second processing unit 702, configured to obtain target certificate information in a preset biometric information database according to the client biometric information;
a third processing unit 703, configured to combine the current credential information and the target credential information.
Further, the second processing unit 702 includes: an alignment unit 7021 and an extraction unit 7022, wherein:
a comparison unit 7021, configured to perform multiple cross comparison between the client biometric information and the client biometric information stored in the preset biometric information database to obtain a comparison result;
an extracting unit 7022, configured to extract the target credential information from the preset biometric information database when the comparison result indicates that the client biometric information exists in the preset biometric information database.
Further, before the second processing unit, the method further includes:
and the construction unit is used for constructing a preset biological characteristic information database.
Specifically, the construction unit includes:
an obtaining unit configured to obtain client basic data, where the client basic data includes: customer name, identification card number, gender and mobile phone number;
the system comprises an acquisition unit, a display unit and a display unit, wherein the acquisition unit is used for acquiring client biological characteristic information through a biological characteristic identification technology, and the client biological characteristic information is used as a unique identification code for identifying a client;
and the establishing unit is used for establishing a preset biological characteristic information database according to the client basic data and the client biological characteristic information.
On the basis of the above, the apparatus further comprises: a fourth processing unit 704, where the fourth processing unit 704 is configured to store the current certificate information in a preset biometric information database, and associate the current certificate information with the target certificate information.
According to the device for merging the client information, provided by the embodiment of the invention, when a client holds the current certificate information to transact business, the first processing unit acquires the information of the client facial makeup by using a biological characteristic recognition technology of face recognition; the second processing unit acquires target certificate information in a preset facial makeup information database according to the facial makeup information of the client; the third processing unit combines the current certificate information and the target certificate information. The method for merging the client information provided by the invention collects the client facial makeup information by using the biometric feature recognition technology of face recognition to form a facial makeup information database of a bank system, improves the client information when the client transacts related services by holding the auxiliary certificate, realizes the merging of the client information, limits the same client to hold different certificates and only complete one account opening and signing, improves the user experience, and effectively solves the problem of fund risk directly brought by certificate falsifying and the like.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that an article or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such article or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in an article or device that comprises the element.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A method for merging client information, comprising:
when a client holds current certificate information to transact business, acquiring the biological characteristic information of the client by using a biological characteristic identification technology of face identification;
acquiring target certificate information in a preset biological characteristic information database according to the client biological characteristic information;
and combining the current certificate information and the target certificate information.
2. The method of claim 1, wherein the step of obtaining target document information in a predetermined biometric information database according to the client biometric information comprises:
performing multiple cross comparison on the client biological characteristic information and the client biological characteristic information stored in the preset biological characteristic information database to obtain a comparison result;
and when the comparison result shows that the client biological characteristic information exists in the preset biological characteristic information database, extracting the target certificate information from the preset biological characteristic information database.
3. The method according to claim 1 or 2, further comprising, before the step of obtaining target document information in a preset biometric information database based on the client biometric information:
and constructing the preset biological characteristic information database.
4. The method according to claim 3, wherein the step of constructing the preset biometric information database comprises:
obtaining customer base data, the customer base data comprising: customer name, identification card number, gender and mobile phone number;
collecting client biological characteristic information through the biological characteristic identification technology, wherein the client biological characteristic information is used as a unique identification code for identifying a client;
and establishing a preset biological characteristic information database according to the client basic data and the client biological characteristic information.
5. The method of claim 1, wherein the step of combining the current credential information and the target credential information is further followed by:
and storing the current certificate information into the preset biological characteristic information database, and associating the current certificate information with the target certificate information.
6. An apparatus for merging client information, comprising:
the first processing unit is used for collecting the biological characteristic information of the client by using a biological characteristic recognition technology of face recognition when the client holds the current certificate information to transact business;
the second processing unit is used for acquiring target certificate information in a preset biological characteristic information database according to the client biological characteristic information;
and the third processing unit is used for combining the current certificate information and the target certificate information.
7. The apparatus of claim 6, wherein the second processing unit comprises:
the comparison unit is used for performing multiple cross comparison on the client biological characteristic information and the client biological characteristic information stored in the preset biological characteristic information database to obtain a comparison result;
and the extraction unit is used for extracting the target certificate information from the preset biological characteristic information database when the comparison result shows that the client biological characteristic information exists in the preset biological characteristic information database.
8. The apparatus according to claim 6 or 7, characterized in that before the second processing unit, it further comprises:
and the construction unit is used for constructing the preset biological characteristic information database.
9. The apparatus of claim 8, wherein the building unit comprises:
an obtaining unit configured to obtain client basic data, where the client basic data includes: customer name, identification card number, gender and mobile phone number;
the acquisition unit is used for acquiring the biological characteristic information of the client through the biological characteristic identification technology, and the biological characteristic information of the client is used as a unique identification code for identifying the client;
and the establishing unit is used for establishing a preset biological characteristic information database according to the client basic data and the client biological characteristic information.
10. The apparatus of claim 6, further comprising:
and the fourth processing unit is used for storing the current certificate information into the preset biological characteristic information database and associating the current certificate information with the target certificate information.
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| CN111445252A (en) * | 2019-01-16 | 2020-07-24 | 阿里巴巴集团控股有限公司 | Method, device and equipment for establishing biological feature library |
| CN111639919B (en) * | 2020-06-05 | 2024-04-09 | 中国银行股份有限公司 | Information acquisition method and device |
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