CN108711118A - Self-service system for hotel and its method - Google Patents
Self-service system for hotel and its method Download PDFInfo
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- CN108711118A CN108711118A CN201810259026.6A CN201810259026A CN108711118A CN 108711118 A CN108711118 A CN 108711118A CN 201810259026 A CN201810259026 A CN 201810259026A CN 108711118 A CN108711118 A CN 108711118A
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- 238000000034 method Methods 0.000 title claims abstract description 24
- 238000004891 communication Methods 0.000 claims description 40
- 238000012790 confirmation Methods 0.000 claims description 11
- 238000012795 verification Methods 0.000 claims description 7
- 230000001360 synchronised effect Effects 0.000 claims description 4
- 230000001815 facial effect Effects 0.000 description 6
- 238000010586 diagram Methods 0.000 description 3
- 238000010295 mobile communication Methods 0.000 description 3
- 230000000052 comparative effect Effects 0.000 description 2
- 238000011161 development Methods 0.000 description 2
- 230000004308 accommodation Effects 0.000 description 1
- 230000009471 action Effects 0.000 description 1
- 230000002411 adverse Effects 0.000 description 1
- 238000013459 approach Methods 0.000 description 1
- 238000013475 authorization Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000008901 benefit Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
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- 230000000694 effects Effects 0.000 description 1
- 230000005611 electricity Effects 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/14—Travel agencies
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Lock And Its Accessories (AREA)
Abstract
The invention discloses a kind of self-service system for hotel and its methods, the wherein described self-service system for hotel includes cloud server, an at least user terminal, an and at least door lock control assembly, the wherein described cloud server, which is set, to be transmitted to the door lock control assembly by the customer identification information and predetermined information that the user terminal generates, the door lock control assembly compares the predetermined information, the customer identification information with actually move in whether people matches, matching, which coincide, then controls door opening, and matching misfits, controls door and remain off.
Description
Technical field
The present invention relates to hotel service fields, be in more detail related to a kind of intelligentized self-service system for hotel and its
Method.
Background technology
With the economic development and improvement of people's living standards, people are away on a vacation tourism, and strange land commercial exchange etc. is raw
Demand in terms of living and work increasingly increases, and the frequent outdoor activity of people brings huge development sky to hotel accommodations industry
Between.Various types of hotels are rapidly growing, the experience moved in and checked out become consumer select one when hotel it is important
Reference factor.The convenience moved in and checked out of booking rooms is and its important for consumers, numerous particularly with business people
Trivial service procedure is extremely inconvenient.Even if most of tradition hotel is thrown in terms of improving service experience and optimization service procedure
Great amount of cost is entered, but traditional hotel still can not fundamentally improve the body of hotel service due to the limitation of self-condition
It tests.
First, according to relevant regulations, customer himself must be on national network check-in system when handling and moving in
Handle registration, but the testimony of a witness comparative apparatus in traditional hotel is the autonomous device under line, not with lodging on national network on line
Register system is mutually got through, thus consumer handle register when must rely on foreground attendant manual operation completion step on
Note.
Secondly, traditional hotel is using traditional fabrication, the mode that hair fastener opens the door, and consumer must after completing registration and selecting room
CUSTOM HOUSE HOTEL must be got from reception counter of hotel could open corresponding room door, must also be to giving back CUSTOM HOUSE HOTEL at foreground when checking out.
Again, room is selected and operation of checking out for consumer, traditional hotel must rely on manually to the trip place in hotel itself
Management system synchronization updates the data information, due to being manual operation, there is attendant and the probability of maloperation occurs, it is possible to
The information errors that can cause trip of hotel Su Guanli systems adversely affect the normal operation management in hotel.
Finally, the above-mentioned of traditional hotel moves in and checks out what operation was all separate from, is required for foreground attendant one
One has been manually done, and thus causes single consumer and is required for certain stand-by period, causes to need together as multiple consumers
When transacting business when occur for a long time be lined up the phenomenon that.
For these reasons, traditional hotel must be provided with foreground attendant and complete to move in and check out to receive consumer
Business operation, cumbersome service procedure cause consumer to handle the time moved in and checked out to greatly prolong.For hotel,
Foreground is set and services the risk for needing a large amount of cost of labor, but also facing artificial incorrect operation influence hotel's normal operation.
For consumers, cumbersome service procedure needs to consume unnecessary time cost, and reduces service experience.
In addition it's also worth mentioning that the safety of traditional CUSTOM HOUSE HOTEL is there is also certain risk, consumer move in room it
Privacy afterwards is built upon on the correspondence of door lock and CUSTOM HOUSE HOTEL, this means that appointing other than room owner
Who can be entered inside room using CUSTOM HOUSE HOTEL corresponding with its door, this just brings some potential safety problems.
In conclusion there is an urgent need for a kind of new hotel service systems to solve the above problems for this field.
Invention content
It is an object of the present invention to provide a kind of self-service system for hotel and its method, simplify hotel occupancy and
The flow checked out substantially reduces consumer and handles the time moved in and checked out.
It is another object of the present invention to provide a kind of self-service system for hotel and its method, consumer passes through described
Self-service system for hotel can realize it is self-service handle operation of moving in and check out, improve consumer hotel occupancy experience.
It is another object of the present invention to provide a kind of self-service system for hotel and its method, do consumer is self-service
It manages to operate under the line moved in and be blended with aol server, realize consumer and rapidly move in, save the time of consumer
Cost.
It is another object of the present invention to provide a kind of self-service system for hotel and its method, consumer can pass through institute
It states self-service system for hotel to complete to check out operation online, avoids to be lined up and check out cumbersome, provide convenience for consumer.
It is another object of the present invention to provide a kind of self-service system for hotel and its methods, realize consumer's
No card dissolves into, and consumer need not get CUSTOM HOUSE HOTEL from hotel, by my identity card or uniqueness biometric feature
Scheduled room door can be opened, the personal secrets that consumer moves in hotel are improved.
It is another object of the present invention to provide a kind of self-service system for hotel and its methods, save reception counter of hotel
The cost of labor of personnel, to further save the operation cost in hotel.
It is another object of the present invention to provide a kind of self-service system for hotel and its methods, wherein the hotel is certainly
Help service system that can be automatically performed the operation of moving in and check out to consumer, and the modification information of synchronous hotel room state,
The accuracy that ensure that the processing of trip of hotel itself Su Guanli system informations avoids artificial incorrect operation to hotel's normal operation not
Profit influences.
It is another object of the present invention to provide a kind of self-service system for hotel and its methods, improve hotel operating
Data statistics situation, be convenient for management of the hotel to own operations state.
It is another object of the present invention to provide a kind of self-service system for hotel and its methods, wherein in order to realize
Purpose is stated, the present invention successfully provides a kind of cost-effective solution, not only enormously simplifies consumer and handles and moves in
And the flow checked out, and also save the operation cost in hotel.
One side under this invention, the present invention provide a kind of self-service system for hotel comprising：
Cloud server；
An at least user terminal, wherein the user terminal includes：
Communication module, wherein the communication module is connected by electronic communications network (ECN) with the cloud server；
Control module, wherein the control module is connected in which can be powered with the communication module；
Predetermined module, wherein the predetermined module is connected in which can be powered with the control module, the predetermined module quilt
Setting selects reservation for user and generates a predetermined information；
Information acquisition module, wherein described information acquisition module are connected in which can be powered with the control module, the letter
Breath acquisition module is set and can obtain subscriber identity information and accordingly generate a customer identification information；And
At least one is arranged on the door lock control assembly of door, wherein the door lock control assembly passes through electronic communications network (ECN)
It is connected with the cloud server, the cloud server, which is set, to be identified the user according to the predetermined information
Information is transmitted to the door lock control assembly for being arranged on corresponding door, and the door lock control assembly compares the user and knows
Other information with actually move in whether people matches, matching coincide then controls door opening, matching misfit, control door keep close
Closed state.
According to one embodiment of present invention, wherein described information acquisition module is set and is passed through according to the predetermined information
The cloud server calls the identity information of predesignated subscriber to identify letter as the user from Ministry of Public Security's network verification system
Breath.
According to one embodiment of present invention, wherein described information acquisition module includes face collecting unit, and identity card is adopted
Collect unit, iris capturing unit, fingerprint collecting unit, one kind or group in acoustic pick up unit merge that acquisition is set is corresponding
Uniqueness identification feature as the customer identification information.
According to one embodiment of present invention, wherein the door lock control assembly includes an authentication module and door lock control
Module, wherein the door lock control module is controllably connected to the authentication module and is operably disposed in door,
The authentication module identifies the customer identification information and actually moves in whether people matches, if successful match, the certification mould
Block sends authorized order so that door lock control module control door is opened, if matching is lost to the door lock control module
It loses, then the door lock control module control door is closed.
According to one embodiment of present invention, wherein the user terminal further comprises a statistical module, the statistics mould
Block is connected in which can be powered with the control module, and the statistical module is set reception and stores what the predetermined module generated
History and realtime running information transmit the operation information stored in the statistical module wherein the cloud server is set
To trip's Su Guanli systems in hotel itself.
According to one embodiment of present invention, wherein the cloud server is set is stepped on lodging on national network on line
Note system is communicatively connected and is automatically performed log-on operation according to the predetermined information.
According to one embodiment of present invention, wherein the predetermined module includes a selection confirmation unit, the selection is true
Recognize unit and handled in line justification for user and moves in and check out.
According to one embodiment of present invention, wherein the cloud server, which is set, to pass through the selection in user
Confirmation unit completion check out operation after to the door lock control assembly send out a pin power instruction so that user can not after checking out
The customer identification information of oneself is recycled to open corresponding door.
Other side under this invention, the present invention further provides a hotel self-service method of servicing comprising following step
Suddenly：
(A) predetermined information and customer identification information in user's online booking room are obtained；
(B) customer identification information is synchronized to the door lock control assembly of corresponding door according to the predetermined information；
(C) identification actually moves in whether people matches with the customer identification information；
(D) door of control successful match is in the open state, controls the door that it fails to match and remains off.
The hotel self-service method of servicing of the present invention further comprises the steps：
(E) after operation is checked out in user's completion, being weighed to the door lock control assembly pin in corresponding room and refuse matching should
The customer identification information of user.
Compared with prior art, the beneficial effects of the present invention are：
(1) it simplifies consumer and handles the flow moved in and checked out, save the time cost of consumer；
(2) cost of labor of reception counter of hotel attendant is saved；
(3) personal secrets that consumer moves in hotel are improved.
The above and other purposes of the present invention, feature, advantage will in the following detailed description, attached drawing and appended
Claim it is further clear.
Description of the drawings
Fig. 1 is the configuration schematic diagram according to the self-service system for hotel of a preferred embodiment of the present invention；
Fig. 2 is to be illustrated according to the configuration of the user terminal of the self-service system for hotel of a preferred embodiment of the present invention
Figure；
Fig. 3 is to be shown according to another configuration of the user terminal of the self-service system for hotel of a preferred embodiment of the present invention
It is intended to；
Fig. 4 is another configuration schematic diagram according to the self-service system for hotel of a preferred embodiment of the present invention；
Fig. 5 is to be shown according to another configuration of the user terminal of the self-service system for hotel of a preferred embodiment of the present invention
It is intended to；
Fig. 6 is the flow diagram according to the hotel self-service method of servicing of a preferred embodiment of the present invention；
In figure：1. cloud server；20. user terminal；21. control module；22. communication module；23. predetermined module；231.
Select confirmation unit；232. payment unit；24. information acquisition module；241. face collecting units；The acquisition of 242. identity cards is single
Member；243. iris capturing units；244. fingerprint collecting unit；245. acoustic pick up unit；25. statistical module；30. door lock controls
Component；31. authentication module；311. face authentication units；312. know card unit；313. fingerprint identification unit；314. iris recognition
Unit；315. sound wave recognition units；32. door lock control module；4. electronic communications network (ECN).
Specific implementation mode
In the following, in conjunction with attached drawing and specific implementation mode, the present invention is described further, it should be noted that not
Under the premise of conflicting, new implementation can be formed between various embodiments described below or between each technical characteristic in any combination
Example.
It will be understood by those skilled in the art that the present invention exposure in, term " longitudinal direction ", " transverse direction ", "upper",
The orientation or position of the instructions such as "lower", "front", "rear", "left", "right", "vertical", "horizontal", "top", "bottom", "inner", "outside"
Relationship is to be based on the orientation or positional relationship shown in the drawings, and is merely for convenience of description of the present invention and simplification of the description, rather than
Indicate or imply that signified device or element must have a particular orientation, with specific azimuth configuration and operation, therefore above-mentioned
Term is not considered as limiting the invention.
It is understood that term " one " is interpreted as " at least one " or " one or more ", i.e., in one embodiment,
The quantity of one element can be one, and in a further embodiment, the quantity of the element can be multiple, and term " one " is no
It can be interpreted as the limitation to quantity.
Referring to Fig. 1 to Fig. 5 of attached drawing, the self-service system for hotel according to a preferred embodiment of the invention will connect
It is elucidated in the description got off, wherein the self-service system for hotel includes cloud server 1, an at least user terminal 20, with
And an at least door lock control assembly 30, wherein the cloud server 1 respectively with the user terminal 20, the door lock control assembly
30 can transmit signal ground by the realization of electronic communications network (ECN) 4 is connected.In other words, the user terminal 20 and the door lock control
Component 30 processed, which is set, to realize communication by electronic communications network (ECN) 4 and the cloud server 1.Therefore, the user terminal
20 and the door lock control assembly 30 cloud server 1 is coupled to by electronic communications network (ECN) 4 respectively.
It will be readily appreciated by those skilled in the art that the electronic communications network (ECN) 4 can be any realization high in the clouds clothes
Device 1 be engaged in respectively with the user terminal 20, the electronic communications network (ECN) 4 communicated between the door lock control assembly 30.For example, the electricity
Sub-communication network network 4 can be a LAN (LAN), and a Metropolitan Area Network (MAN) (MAN), a wide area network (WAN) waits one kind of Internets.
The electronic communications network (ECN) 4 can also be that other can realize the cloud server 1 and the user terminal 20, the door lock control
The communication network communicated between component 30 processed, such as GSM, 3G mobile communication network (CDMA, CDMA 200, TD-CDMA, WCDMA
Deng), 4G mobile communications networks (TD-LTE, FDD-LTE etc.), 5G mobile communication networks, communication networks such as satellite communication etc..Separately
Outside, the user terminal 20 and the door lock control assembly 30 also can be by first accessing WLAN (WLAN), Bluetooth transmission
(Bluetooth) or the networks such as hot spot (Hot Point) it, then accesses or is connected to by these wireless communication networks again and is described
The mode of electronic communications network (ECN) 4 is realized and is communicated between the cloud server 1.
Referring further to Fig. 2 to Fig. 5 of attached drawing, the institute of self-service system for hotel according to a preferred embodiment of the invention
It states user terminal 20 and includes a control module 21, a communication module 22, a predetermined module 23 and an information acquisition module 24,
Described in communication module 22 be connected with the cloud server 1 by electronic communications network (ECN) 4；The control module 21 with it is described
Communication module 22 is connected in which can be powered；The predetermined module 23 is connected in which can be powered with the control module 21, described pre-
Cover half block 23, which is set, to be selected reservation for user and generates a predetermined information；Described information acquisition module 24 and the control
Module 21 is connected in which can be powered, and described information acquisition module 24, which is set, can obtain subscriber identity information and accordingly generate one
Customer identification information；The door lock control assembly 30 is connected by electronic communications network (ECN) with the cloud server 1, the cloud
End server 1 is set can be by the customer identification information and the predetermined module 23 that described information acquisition module 24 generates
The predetermined information generated is transmitted to the door lock control assembly 30, and the door lock control assembly 30 is according to the predetermined information
It controlling corresponding door and compares the customer identification information and actually move in people's information, matching, which coincide, then controls door opening,
Matching is misfitted, and is controlled door and is remained off.
It will be readily appreciated by those skilled in the art that the user terminal 20 can be the portable electric for being pre-installed in user
Software client in sub- equipment can also be online page end.In other possible embodiments, the user terminal 20
It can also be implemented as the self-service cabinet being arranged in hotel lobby.
It is worth noting that, the user terminal of the self-service system for hotel according to a preferred embodiment of the invention
20 control module 21 be set can control the communication module 22 predetermined module 23 is generated it is described predetermined
The customer identification information that information and described information acquisition module 24 generate with 1 identifiable format of the cloud server or
Form is sent to the cloud server 1.The self-service system for hotel according to a preferred embodiment of the invention it is described
Door lock control assembly 30, which is set, to receive the predetermined letter from the cloud server 1 by the electronic communications network (ECN) 4
Breath and the customer identification information, and according to the predetermined information and the customer identification information realize user self-help handle into
Firmly.
Referring to Fig. 3 of attached drawing, the predetermined module 23 of the user terminal 20 of the self-service system for hotel generates
The predetermined information refer to that the room number of user's on-line selection, payment information move in the ID card information of people, when moving in
Between and check-out time etc..Correspondingly, the user identification that the described information acquisition module 24 of the user terminal 20 is generated
Information refers to the uniqueness identification feature of the user of reservation, can be that user identity demonstrate,proves information or finger print information,
Iris information, the uniqueness biometric feature information of the users such as human face image information.When user completes in the user terminal 20
Online to pay the bill in line selection room, operations, the predetermined module 23 and the described information acquisition module 24 such as online registration obtain phase respectively
The predetermined information and the customer identification information answered simultaneously are sent to the control module 21, and the control module 21 passes through again
The predetermined information and the customer identification information are sent to the cloud server 1, the high in the clouds by the communication module 22
Server 1 obtains the predetermined information and the customer identification information and is transmitted to the door lock control assembly 30 to complete user
Self-service move in.
Specifically, the door lock control assembly 30 is arranged on the door in hotel, that is to say, that each hotel
Door is both provided with the corresponding door lock control assembly 30.When the predetermined module 23 generates the predetermined information, by institute
It includes the scheduled room number of user to state predetermined information, and the cloud server 1, which is set, to be incited somebody to action according to the predetermined information
The customer identification information for making a reservation for the user in the room is transmitted to the door lock for the door for being arranged on corresponding room number
Control assembly 30, the door lock control assembly 30 compare the customer identification information and actually move in whether people matches, matching kiss
Conjunction then controls door opening, and matching misfits, controls door and remain off.
For further, the identity that can obtain user is set in the described information acquisition module 24 of the user terminal 20
Information moves in people's information and the customer identification information, certification matching convenient for the door lock control assembly 30 comparison certification is practical
Success, user could complete independently to move in.
Specifically, since hotel industry provides, user must use ID card information that can just handle hotel occupancy,
So when user demonstrate,proves information, thus described information by having to fill out Association Identity when 23 online booking room of the predetermined module
Acquisition module 24 can get the ID card information of the user of reservation from the predetermined information and generate the use
Family identification information.Generating the customer identification information, there are many approach, such as the use that described information acquisition module 24 will be got
Family ID card information is transmitted to the control module 21, the control module 21 by communication module 22 and cloud server 1 into
Row communication, the cloud server 1, which is set, to be communicated with Ministry of Public Security's network verification system, the cloud server 1
The ID card information of the user obtained according to described information acquisition module 24 is matched to accordingly in Ministry of Public Security's network verification system
The information and the corresponding customer identification information of generation of user is transmitted to the door lock control assembly 30 and is moved in completing user
When line under comparison certification.It will be readily appreciated by those skilled in the art that if user had carried out for example in public security department
Fingerprint, face, the acquisition of the uniqueness bio-identification characteristic information such as iris, then described information acquisition module 24 can pass through institute
State cloud server 1 directly calls above-mentioned uniqueness biometric feature as the user from Ministry of Public Security's network verification system
Identification information, and the door lock control assembly 30 is sent to by the cloud server 1.Those skilled in the art can also manage
It solves, the ID card information of the user in the predetermined information is also the uniqueness identification feature of user, that is to say, that user
ID card information can also be directly as the customer identification information.
It is noted that compared with traditional hotel, the testimony of a witness comparative apparatus in traditional hotel is the autonomous device under line, is not had
Have and mutually got through with check-in system on national network on line, so consumer must be by foreground clothes when handling and registering
The manual operation completion of business personnel is checked in.In the self-service system for hotel provided by the present invention, described information
Acquisition module 24 can be communicated by the cloud server 1 and check-in system on national network on line, and user is pre-
It books room and would have been completed the registration of check-in system on national network on line while inserting ID card information, significantly
Save the time handled and moved in.
In a preferred embodiment of the invention, described information acquisition module 24 includes face collecting unit 241, and identity card is adopted
Collect unit 242, wherein the face collecting unit 241 is arranged for the facial image of acquisition user, such as is made using user
The camera of portable electronic device obtains the facial image of user；The identity card collecting unit 242 is arranged to root
An identity card ID number is generated according to the ID card information of user, it should be noted that the identity card ID number is not real for user
Identification card number, but only as the present invention the self-service system for hotel in be used as identification message code.
It is noted that if the cloud server 1 can not be obtained from Ministry of Public Security's network verification system on line
The identity information for calling user and typing to complete, the face collecting unit 241 and the identity card collecting unit 242 are online
Under collected user facial image and the identity card ID number can also be by as the customer identification information.
Preferably, in order to improve the accuracy of customer identification information described in online lower typing, in the present embodiment, the letter
Breath acquisition module 24 is implemented as a self-service cabinet, and the face collecting unit 241 and the identity card collecting unit 242 are by phase
It is arranged with answering on the self-service cabinet.The self-service cabinet, which can be arranged, for hotel is doing in places such as hotel lobbies for user
The lower typing for completing the customer identification information online when reason is moved in.It will be appreciated by persons skilled in the art that the face
Collecting unit 241 and the identity card collecting unit 242 are implemented as corresponding professional collecting device on the self-service cabinet.
Those skilled in the art will also be appreciated that the customer identification information that described information acquisition module 24 generates
Form and classification it is unrestricted in the self-service system for hotel of the present invention, for example, in the present embodiment, with described
Customer identification information is implemented as illustrating and disclosing the hotel self-service of the present invention for facial image and identity card ID number
The content and feature of service system, but the customer identification information be implemented as facial image and identity card ID number can not by regarding
For the limitation of the content and range of the self-service system for hotel to the present invention.In the hotel self-service service of the present invention
In other possible examples of system, the customer identification information can also be but not limited to fingerprint, iris, sound wave etc. other only
One property biometric feature.Correspondingly, in other possible embodiments, described information acquisition module 24 can also be further
Including fingerprint collecting unit 244, iris capturing unit 243, acoustic pick up unit 245 etc..
With continued reference to Fig. 4 of attached drawing, the door lock control assembly 30 includes authentication module 31 and door lock control module 32,
Described in authentication module 31 be set can be received from the cloud server 1 by the electronic communications network (ECN) 4 it is described predetermined
Information and the customer identification information simultaneously examine certification is practical to move in people and the predetermined information and the customer identification information and be
It is no to match respectively.The door lock control module 32 is connect in which can be powered with the authentication module 31, the door lock control module 32
It is operably disposed in the door lock of hotel room and controls hotel room door and switched between opened and closed conditions.
For further, when user completes in line selection room, the online operations such as payment, and the generation of the predetermined module 23
The corresponding predetermined information, described information acquisition module 24 generates the customer identification information of relative users, described predetermined
The predetermined information and the customer identification information are transmitted to the control by module 23 and described information acquisition module 24 respectively
Module 21, the control module 21 control predetermined information and the customer identification information described in the communication module 22 with the cloud
End 1 identifiable format of server or form are sent to the cloud server 1, the certification of the door lock control assembly 30
Module 31 receives the predetermined information from the cloud server 1 by the electronic communications network (ECN) 4 and the user identifies letter
Breath moves in people and matches with the predetermined information and the customer identification information so that certification is practical.
Specifically, the authentication module 31 includes face authentication unit 311 and knows card unit 312, wherein the people
Face authentication unit 311, which is set, can acquire the facial image for actually moving in people and be obtained with from the reception of the cloud server 1
The predetermined information and the customer identification information (face information of predesignated subscriber) mutually certification match, once successful match,
The face authentication unit 311 sends an authorized order to the door lock control module 32 so that the door lock control module 32
It is in the open state to control hotel room door, once it fails to match, the door lock control assembly 30 keeps corresponding room door to protect
It holds in off position.Correspondingly, the knowledge card unit 312 be set can identify the identity card ID for actually moving in people and with from institute
The predetermined information that the reception of cloud server 1 obtains is stated with the customer identification information (the identity card ID of predesignated subscriber) mutually to recognize
Card matching, once successful match, the knowledge card unit 312 sends an authorized order to the door lock control module 32 so that institute
It is in the open state to state the control hotel room door of door lock control module 32, once it fails to match, the guarantor of door lock control assembly 30
Corresponding room door is held to keep in off position.It will be appreciated by persons skilled in the art that 311 He of face authentication unit
The knowledge card unit 312 can separate to work independently actually moves in people to identify, can also work at the same time and actually be moved in identifying
People.
Those skilled in the art will also be appreciated that when the identification information that the customer identification information is other classifications
When, the recognition unit comprising respective classes can be set in the authentication module 31.For example, when the customer identification information is to refer to
When line information, the authentication module 31, which can be set, further comprises fingerprint identification unit 313；When the customer identification information
For iris when, the authentication module 31, which can be set, further comprises iris recognition unit 314；When the customer identification information
For sound wave when, the authentication module 31, which can be set, further comprises sound wave recognition unit 315.
It is noted that compared to traditional hotel in the way of CUSTOM HOUSE HOTEL opening hotel room door, traditional hotel will use
The privacy at family is established on the correspondence of door lock and CUSTOM HOUSE HOTEL, that also means that any other than room owner
People has the risk entered using CUSTOM HOUSE HOTEL corresponding with its door inside room, that is to say, that opening the key of room door is not
Uniqueness.Self-service system for hotel provided by the present invention the privacy of user is established in user personal identification papers or
On the correspondence of user's uniqueness biometric feature, only room owner is known using the user of its uniqueness
Other information could open room door, this has been considerably improved the safety that user moves in, while also more convenient, saves neck CUSTOM HOUSE HOTEL
The step of.
In other words, when user completes in line selection room, after on-line payment, if described information acquisition module 24 passes through institute
Cloud server 1 is stated successfully to be called from Ministry of Public Security's network verification system online to subscriber identity information and generate the corresponding use
Family identification information or user online under 24 typing identity information of described information acquisition module generate the corresponding user and know
Other information, user need to only carry before personal identification papers come the scheduled room door of institute, by brush identity card can open door into
Enter into scheduled room to complete to move in or user need to only use the face of oneself, fingerprint, iris, the life of the uniqueness such as sound wave
Object identification feature completes certification matching at 30 corresponding authentification of message unit of the door lock control assembly and can be completed and move in.
Referring to Fig. 5 of attached drawing, the predetermined module 23 according to a preferred embodiment of the invention includes a selection confirmation form
Member 231 and a payment unit 232 enter wherein when user chooses room number in the predetermined module 23 of the user terminal 20
Firmly after time and check-out time, the selection confirmation unit 231, which is set, finally confirms the predetermined information of oneself for user, when with
When family needs to check out, the selection confirmation unit 231 is set checks out online for user.The payment unit 232 is arranged on
Line collects rent and cash pledge caused by user's reservation, and after user completes to check out selection, the payment unit 232 is set
It sets and the cash pledge original road of user is retracted into the previous payment account of user.
It is understood that the selection confirmation unit 231 is connected in which can be powered with the control module 21, work as user
Operation of checking out is completed in the selection confirmation unit 231, the control module 21 will be moved back accordingly by the communication module 22
Room information is transmitted to the cloud server 1, and the cloud server 1 is set is transmitted to the door lock by the information of checking out
Control assembly 30 simultaneously makes the authentication module 31 send out pin power instruction to the door lock control module 32, further such that described
Door lock control assembly 30 controls corresponding door and keeps in off position, that is to say, that user can not be again after operation is checked out in completion
The room door made a reservation for before being opened using the customer identification information of itself.Meanwhile energy is set in the cloud server 1
Enough check-in systems on national network on automatic on-line while user checks out are that user completes registration of checking out.
It is noted that the user terminal 20 according to a preferred embodiment of the invention further comprises a statistical module
25, the statistical module 25 is connected in which can be powered with the control module 21.Reception and storage is set in the statistical module 25
The history and realtime running information of the generation of the predetermined module 23 are deposited, such as room state, user move in time and check-out time,
Order check out peak period and low tide one etc..Above-mentioned operation information is transmitted to the control module 21 by the statistical module 25, described
Above-mentioned operation information is transmitted to the cloud server 1, the cloud service by control module 21 by the communication module 22
Device 1 is configured to communicate with trip's Su Guanli systems in hotel itself, and hotel is thus convenient for obtain above-mentioned operation information and to going through
History and realtime running information are handled and are analyzed, to improve the efficiency of operation in hotel.
The self-service system for hotel of the invention mutually melts the certification of user information under line and the system on line as a result,
It closes, and is realized to the remote authorization and pin of hotel's door power by the cloud server 1, while by hotel room state
The operation informations such as change automatically update trip's Su Guanli systems to hotel itself.In this way, reception counter of hotel is saved
The job costs of personnel, ensure that the normal operation in hotel, while the on-line off-line wine being combined to provide users with the convenient
Shop business experience saves the time cost of user.
As shown in Fig. 6 of attached drawing, the present invention further provides a kind of hotel self-service method of servicing comprising following steps：
(A) predetermined information and customer identification information in user's online booking room are obtained；
(B) customer identification information is synchronized to the door lock control assembly 30 of corresponding door according to the predetermined information；
(C) identification actually moves in whether people matches with the customer identification information；
(D) door of control successful match is in the open state, controls the door that it fails to match and remains off.
The hotel self-service method of servicing of the present invention further comprises the steps：
(E) after operation is checked out in user's completion, the door lock control assembly 30 pin of corresponding door is weighed and refuses to match
The customer identification information of user.
The above embodiment is only the preferred embodiment of the present invention, and the scope of protection of the present invention is not limited thereto,
The variation and replacement for any unsubstantiality that those skilled in the art is done on the basis of the present invention belong to institute of the present invention
Claimed range.
Claims (10)
1. self-service system for hotel, which is characterized in that including：
Cloud server；
An at least user terminal, wherein the user terminal includes：
Communication module, wherein the communication module is connected by electronic communications network (ECN) with the cloud server；
Control module, wherein the control module is connected in which can be powered with the communication module；
Predetermined module, wherein the predetermined module is connected in which can be powered with the control module, the predetermined module is set
Reservation is selected for user and generates a predetermined information；
Information acquisition module, wherein described information acquisition module are connected in which can be powered with the control module, and described information is adopted
Collection module is set and can obtain subscriber identity information and accordingly generate a customer identification information；And
At least one is arranged on the door lock control assembly of door, wherein the door lock control assembly passes through electronic communications network (ECN) and institute
It states cloud server to be connected, the cloud server is set can be according to the predetermined information by the customer identification information
It is transmitted to the door lock control assembly for being arranged on corresponding door, the door lock control assembly compares the user and identifies letter
It ceases and actually moves in whether people matches, matching, which coincide, then controls door opening, and matching misfits, controls door and remain turned-off shape
State.
2. self-service system for hotel as described in claim 1, which is characterized in that basis is set in described information acquisition module
The predetermined information calls predesignated subscriber to shift to an earlier date typing only by the cloud server from Ministry of Public Security's network verification system
One property identification feature is as the customer identification information.
3. self-service system for hotel as described in claim 1, which is characterized in that described information acquisition module includes that face is adopted
Collect unit, identity card collecting unit, iris capturing unit, fingerprint collecting unit, one kind or group in acoustic pick up unit merge
The corresponding uniqueness identification feature of acquisition is set as the customer identification information.
4. the self-service system for hotel as described in any in claim 1,2 and 3, which is characterized in that the door lock control group
Part includes an authentication module and a door lock control module, wherein the door lock control module is controllably connected to the certification
Module is simultaneously operably disposed in door, the authentication module identify the customer identification information and actually move in people whether
Match, if successful match, the authentication module sends authorized order so that the door lock controls to the door lock control module
Module controls door and opens, if it fails to match, the door lock control module control door is closed.
5. the self-service system for hotel as described in any in claim 1,2 and 3, which is characterized in that the user terminal is into one
Step includes a statistical module, and the statistical module is connected in which can be powered with the control module, and the statistical module is set
The history and realtime running information that the predetermined module generates are received and store, wherein be set will be described for the cloud server
The operation information stored in statistical module is transmitted to trip's Su Guanli systems in hotel itself.
6. the self-service system for hotel as described in any in claim 1,2 and 3, which is characterized in that the cloud server
It is set communicatively to be connected and be automatically performed according to the predetermined information with check-in system on national network on line and step on
Note operation.
7. the self-service system for hotel as described in any in claim 1,2 and 3, which is characterized in that the predetermined module packet
A selection confirmation unit is included, the selection confirmation unit, which is handled for user in line justification, moves in and check out.
8. self-service system for hotel as claimed in claim 7, which is characterized in that the cloud server is set can be
User by the selection confirmation unit completion check out operation after to the door lock control assembly send out a pin power instruction so that
User can not recycle the customer identification information of oneself to open corresponding door after checking out.
9. hotel self-service method of servicing, which is characterized in that include the following steps：
(A) predetermined information and customer identification information in user's online booking room are obtained；
(B) customer identification information is synchronized to the door lock control assembly of corresponding door according to the predetermined information；
(C) identification actually moves in whether people matches with the customer identification information；
(D) door of control successful match is in the open state, controls the door that it fails to match and remains off.
10. hotel self-service method of servicing as claimed in claim 9, which is characterized in that further comprise the steps：
(E) after operation is checked out in user's completion, the door lock control assembly pin of corresponding door is weighed and refuses to match the user
The customer identification information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810259026.6A CN108711118A (en) | 2018-03-27 | 2018-03-27 | Self-service system for hotel and its method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810259026.6A CN108711118A (en) | 2018-03-27 | 2018-03-27 | Self-service system for hotel and its method |
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| Publication Number | Publication Date |
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| CN108711118A true CN108711118A (en) | 2018-10-26 |
Family
ID=63866321
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| Application Number | Title | Priority Date | Filing Date |
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| CN201810259026.6A Pending CN108711118A (en) | 2018-03-27 | 2018-03-27 | Self-service system for hotel and its method |
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