CN109165756A - Intelligent hotel IOT control system - Google Patents
Intelligent hotel IOT control system Download PDFInfo
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00563—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys using personal physical data of the operator, e.g. finger prints, retinal images, voicepatterns
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
- G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
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Abstract
The present invention relates to intelligent hotel management domains, disclose a kind of intelligent hotel IOT control system, including foreground register system, guestroom control subsystem, customer end systems, Hospitality management system, Cloud Server, speech cloud and local server, the realization of guestroom control subsystem controls equipment in guest room, foreground register system realizes that the self-service of process that move in and check out is handled, which carries out data exchange by local server with customer end systems, Hospitality management system；The invention has the characteristics that intelligence, networking, standardization, it is intended to provide a kind of comprehensive, perfect intelligent hotel management system, the analysis for helping hotel all levels of management personnel and attendant to carry out promptly and accurately a large amount of dynamic, the complicated data and information that generate in hotel's operational process is handled, so that hotel management be made really to enter intelligent management by manpower management.
Description
Technical field
The present invention relates to intelligent hotel management domains, and in particular to a kind of intelligent hotel IOT control system.
Background technique
With the continuous improvement of living standards, more and more people are in festivals or holidays out on tours, so that tourist industry was in recent years
Quickly development, and the hotel industry closely related with tourist industry is also fast-developing under the drive of tourist industry, hotel is at present
The space that of short duration lodging is simply provided from one, which develops to become, meets the one-stop more function travelled, lie fallow, spent a holiday of guests
It can place.But in the tourist season, hotel's dealing passenger flow also welcomes peak period, customer hotel occur being lined up check-in and
The case where enjoying other services is very common, and the portfolio and workload of hotel staff are also held because of the increase of passenger flow
Continuous to increase, the sharp increase of workload can not only allow staff to be in the work of high intensity, also result in staff busy
Middle work mistake occur and service situation not in place, this can not only increase the management cost in hotel indirectly, also will have a direct impact on
To the experience and satisfaction of customer.And hotel industry is as service trade, be using the satisfaction of customer as managing criterion, so
How scientific system constantly correct and improve hotel service management process, allow guests' satisfaction improve problem increasingly by wine
The attention of shop operator.
In the prior art, Chinese patent CN108022181A discloses a kind of hotel and quickly moves in method and device and electricity
Sub- equipment, what which can be current according to the subscriber identity information and acquisition user that application server provides by self-aided terminal
Facial image carries out authentication via authentication platform, it was demonstrated that, can be automatic complete after active user is consistent with identity information
At hotel occupancy formality；It does not need hotel staff manually to register, check subscriber identity information, be moved in substantially increase
Efficiency reduces the case where being lined up when customer handles hotel's registration to a certain extent, but the patent only addresses only hotel
The problem of checking in, there is no propose relevant programme to improve traditional hotel management mode bring other shortcomings.
In view of the foregoing drawbacks, interconnection is utilized it is urgent to provide a kind of intelligent hotel management system more comprehensively, more perfect at present
The advantage of net realizes intelligent hotel service, improves customer satisfaction, so that the integrated management for improving hotel management is horizontal.
Summary of the invention
For overcome the deficiencies in the prior art, the purpose of the present invention is to provide a kind of intelligent hotel IOT control system, it is
Hotel provides a set of intelligent hotel management system for integrating guestroom control, self-service registration and intelligent management function, has language
Sound control function is provided simultaneously with Internet application and locally applied two kinds of application models, can realize intelligent hotel service comprehensively, have
Effect improves hotel management level of aggregation.
In order to achieve the above object, base case of the present invention is as follows:
A kind of intelligent hotel IOT control system, foreground register system, guestroom control subsystem including application at the terminal
It unites, using customer end systems on mobile terminals, the Hospitality management system using at the terminal, Cloud Server, speech cloud
And local server；The foreground register system handles hotel's registering flow path, the guestroom control subsystem for patron self-service
For controlling the equipment operation inside guest room, the customer end systems realize customer using mobile terminal to the guestroom control
The network-control of subsystem, the Hospitality management system realize hotel staff to the management of the guestroom control subsystem and
Control, the Cloud Server are connect respectively with the customer end systems, speech cloud and local server by internet with reality
Existing data exchange, the local server respectively with the foreground register system, the guestroom control subsystem and hotel management
System uses LAN connection, the foreground register system, the guestroom control subsystem and Hospitality management system difference
The data exchange with the Cloud Server is realized by the local server.
The working principle process of base case of the invention is as follows: foreground register system described in customer logs verifies identity card
With handle hotel's items registration formalities after facial image, i.e., customer need move in, it is continuous live or while checking out foreground registration can be used
System handle move in, it is continuous live or check-out, guest room door is opened by verifying facial image, into after guest room, customer passes through
Guestroom control subsystem is used and is controlled to the equipment in guest room, and the customer end systems are logged in by client and used, institute
It states customer end systems and network settings and control is carried out to guestroom control subsystem by Cloud Server and local server, it is described
Hospitality management system local server is set and is controlled to guestroom control subsystem, and the customer end systems are taken by cloud
Business device, local server are communicated with the Hospitality management system, to realize the Internet application to system, the voice
Cloud realizes voice control function, the client terminal system to the guestroom control subsystem by Cloud Server, local server
The online service of checking out of system offer, and the Hospitality management system, foreground register system, guestroom control subsystem and local server
It can realize the normal use inside local area network in the case where being connected not against external the Internet, that is, realize locally applied.
Preferred embodiment one: the foreground register system includes reading unit, the use for reading the ID card information of customer
In the acquisition unit of the facial image of acquisition customer, the first authentication unit for carrying out authentication with third-party platform, use
In the second authentication unit of customer identification login authentication, for charges and the expense unit and the first communication unit returned；
Wherein, the reading unit and the acquisition unit respectively send collected ID card information and facial image
Authentication is carried out to the first authentication unit, then rent completion is collected by the expense unit and moves in process；The reading is single
Member is verified after reading customer identification information by the second authentication unit, and logs in the foreground register system, then pass through institute
The expense unit of stating, which collects rent and returns rent, is respectively completed continuous firmly process and process of checking out；The reading unit and the acquisition
Collected visitor's ID card information and facial image are stored by first communication unit to the cloud take respectively by unit
Business device, to complete visitor's registering flow path.
Preferred embodiment two: the guestroom control subsystem include the second communication unit, for control guest room door unlock and
The doorlock control unit that shuts, for controlling the lighting control unit of lamplight component in guest room, the electricity for controlling electric appliances of guest
Device intelligent control unit is controlled for the environmental information monitoring unit of environment Index Monitoring, speech control unit, local in guest room
The sum of unit carries out the monitoring unit of integral monitoring to guestroom control subsystem；
Wherein, second communication unit is controlled using Zigbee wireless communication technique and the doorlock control unit, illumination
It is logical that unit, electric appliance intelligent control unit, environmental information monitoring unit, local control unit and monitoring unit processed carry out internal wireless
Letter, the customer end systems and the Hospitality management system pass through second communication unit and realize to the guestroom control
The outer remote of subsystem controls；
The speech control unit, for realizing the language to the lighting control unit and the electric appliance intelligent control unit
Sound control system, including voice input module, the voice input module are connect by Internet with the speech cloud, the speech cloud
The phonetic order received by the way of cloud computing to the voice input module is handled, and the cloud service is then passed through
Processing result is returned to second communication unit, the second communication unit wireless control institute with the local server by device
It states lighting control unit and the electric appliance intelligent control unit executes the processing structure；
The local control unit, the local control unit and the lighting control unit, the electric appliance intelligent control
Unit electrical connection controls for realizing to light, the local of electric appliance；It is described local control unit further include local service module and
Mode setting module, the first service request module are communicated by second communication unit with the Hospitality management system,
Realize processing of the Hospitality management system to customer service request, the Hospitality management system is by second communication unit to institute
Stating mode setting module, to carry out mode presetting, realize the mode setting module to the different operating statuses of light, electric appliance into
One key control of row.
Preferred embodiment three: the doorlock control unit includes face recognition module, ID card information read module and CUSTOM HOUSE HOTEL
Information reading module, the face recognition module, ID card information read module and CUSTOM HOUSE HOTEL information reading module pass through institute respectively
It states the second communication unit to be communicated with the Cloud Server, executes unlocking operation to control doorlock control unit.
Preferred embodiment four: the customer end systems are asked including login unit, scheduled unit, control unit, online service
It seeks unit and unit of checking out online, the login unit is logged in for client；
Wherein, the scheduled unit realizes the reservation service of hotel guest room for customer, including selects room module, payment module
With predetermined information generation module, described that room module is selected to carry out for customer in line selection room, the payment module selects room for customer
Laggard having sexual intercourse takes payment, and the predetermined information generation module is sent out for generating predetermined information, the predetermined information by internet
The Cloud Server is sent to be stored；
Described control unit realizes the long-range control to the guestroom control subsystem；
The online service unit is used to initiate hotel service request in mobile terminal, and the hotel service request passes through institute
It states Cloud Server and is sent to the Hospitality management system, realize processing of the Hospitality management system to the service request；
The display unit, for showing room number that client moves in and obtaining room external environment information by Internet；
It is described to check out unit online, it is described to check out request and invoice is asked for initiating check out request and invoice request online
It asks and is sent to the Hospitality management system through the Cloud Server and is handled.
Preferred embodiment five: the Hospitality management system, including control unit and receiving unit, described control unit realization pair
The long-range control of the guestroom control subsystem, the receiving unit, for receiving checking out online for the customer end systems
The request that the local service unit of unit, online service unit and the guestroom control subsystem is sent, and receive guestroom control
The monitoring unit of subsystem and the information of environmental information monitoring unit.
The workflow of above-mentioned preferred embodiment is as follows:
Predetermined customer, which moves in, handles process: customer logs in the customer end systems using mobile terminal, passes through booking list
Member selects room module to carry out behind line selection room, then raw in predetermined information generation module by payment module on-line payment rent
It is stored by Network Synchronization to Cloud Server at predetermined information, and by the predetermined information, Cloud Server is again by the predetermined letter
Breath is used into local server for foreground register system by Network Synchronization；After customer enters hotel, the registration of operation foreground
System obtains customer identification by reading unit and acquisition unit respectively and demonstrate,proves the facial image of information and acquisition customer, and will obtain
It the ID card information got and collects facial image identity information verifying is carried out by the first authentication unit and third-party platform,
If identity information is verified, the predetermined information of customer is obtained from local server by the first communication unit, and by people
Face image, identity information, the check-in information moved in including time and room number are sent to local service by the first communication unit
Device is stored, and then local server sends Cloud Server for the check-in information by network, and is passed through by Cloud Server
The check-in information is synchronized to customer end systems and Hospitality management system by network, shows the display unit of customer end systems
The room number of client, and the control unit of customer end systems obtains the permission of the corresponding guestroom control subsystem of the room number,
Room is moved in and by control unit to the guestroom control subsystem progress in room to enable customer to find according to room number
Network-control.
Not predetermined customer, which moves in, handles process: for not in the scheduled customer of customer end systems progress, customer
Into after hotel, ID card information is carried out by the reading unit and acquisition unit of foreground register system respectively and is read and customer people
Face image acquiring, then by the identity information of the first authentication unit verifying customer, if being verified, customer, which enters, selects room unit certainly
Help and select room, after selecting room, customer by expense unit carry out rent payment and cash pledge collect, after paying successfully, that is, complete into
Firmly register, the subsequent processing of check-in information moved in predetermined customer handle process operation it is consistent, at this time if customer need is logical
It crosses customer end systems and operates its guestroom control subsystem for moving in room, need to pass through the client terminal using identity information
The login unit of system voluntarily logs in；After customer logs customer end systems, which can be according to the identity of customer
Information obtains check-in information from Cloud Server automatically and moves in the permission of the guestroom control subsystem in room.
Move in phase flow: customer passes through the display list of the room number or customer end systems known in foreground register system
The room number information of member display finds the position for moving in room, opens room by the doorlock control unit of guestroom control subsystem
Door, including recognition of face enabling, ID card information certification are opened the door and CUSTOM HOUSE HOTEL authentification of message three kinds of modes of enabling；Recognition of face is opened the door
It is realized by face recognition module, face recognition module is acquired the facial image of customer, then by collected face
Image is sent to local server by the second communication unit, and is compared with the check-in information of local server storage,
Verify whether the corresponding facial image of the room number stored and the facial image acquired at this time in local server match；Such as
Fruit matching, local server issue the order for opening door lock by the second communication unit to doorlock control unit, if mismatched
The information of authentication failed is shown back to doorlock control unit；ID card information certification is opened the door is read by ID card information
Modulus block realizes that the ID card information read module reads the ID card information of customer, then believes the identity card read
Breath is sent to local server by the second communication unit, and is compared with the check-in information of local server storage, i.e.,
Verify in local server the corresponding ID card information of the room number stored and the ID card information read at this time whether
Match；If it does, local server issues the order for opening door lock by the second communication unit to doorlock control unit, if not
Matching shows the information of authentication failed back to doorlock control unit；The enabling of CUSTOM HOUSE HOTEL authentification of message is read by CUSTOM HOUSE HOTEL information
Modulus block is realized, is arranged for the foreground register system for having CUSTOM HOUSE HOTEL granting and recycling function, and the CUSTOM HOUSE HOTEL information is read at this time
Modulus block reads the information in CUSTOM HOUSE HOTEL, then will read CUSTOM HOUSE HOTEL information by the second communication unit and is sent to local server, and
And it is compared with the check-in information of local server storage, that is, verifies the room number stored in local server and moves in the time
Whether the CUSTOM HOUSE HOTEL information read at this time matches；If it does, local server is controlled by the second communication unit to door lock
Unit issues the order for opening door lock, shows the information of authentication failed back to doorlock control unit if mismatched.
Customer enters room by the verifying of doorlock control unit, the second communication unit of the guestroom control subsystem in room
The mode setting module of first wireless control local control unit opens the mode presetting by Hospitality management system in room, should
Mode includes the automatic running of light, electric appliance, builds to customer and comfortably moves in experience, the mode setting module and the illumination
Control unit and the electrical connection of electric appliance intelligent control unit；Guestroom control subsystem realizes that wireless network is logical using ZigBee technology
Letter, so that guestroom control subsystem still is able to operate normally independent of hotel's overall network, can overcome because of hotel's intranet
Network is unstable or local server failure leads to the non-serviceable limitation of the guest room control system.
When customer need to initiate hotel service requirement when moving in, can by the online service units of customer end systems or
The local service module of guestroom control subsystem initiates respective service request, and the online service unit is by the service request of customer
It is sent to Cloud Server by network, Cloud Server sends hotel's pipe by network through local server for the service request again
Reason system, hotel management personnel receive the service request of client using the receiving unit of Hospitality management system, then according to visitor
The service request at family arranges corresponding follow-up service；Customer passes through the service request that the local service module of local control unit is initiated
Local server is sent by the second communication unit, the local server sends Hospitality management system for the service request again
Make subsequent processing.
It, can be according to actual needs by the control unit of customer end systems to the lamp in room when customer is when moving in
Light, electric appliance carry out network-control, or speech control unit control lighting control unit and electricity using guestroom control subsystem
Device intelligent control unit carries out voice control to light, the electric appliance in room, is controlling son to client using speech control unit
When system, the voice operating order that voice input module receives customer is sent to speech cloud by network and parses, then will solution
The control instruction obtained after analysis is sent to local server by Cloud Server, so that local server passes through the second communication unit
The voice operating order that corresponding units execute customer is controlled, and local control unit is real by the second communication unit or circuit control
Local control of the existing customer to lighting control unit and electric appliance intelligent control unit in guestroom control subsystem, especially outside
In the case where portion's unstable networks or local server failure, using ZigBee technology or circuit control mode to guestroom control
System realizes off-line operation, i.e., guestroom control subsystem internal forms the independent local system for not depending on external network at this time
System.
Monitoring unit, environmental information monitoring unit in guestroom control subsystem pass through the second communication unit of guest room and this
Ground server is communicated, and sends local server for the environmental information in the monitoring information of each unit in room, guest room, then
These information are synchronized to the receiving unit of Hospitality management system through Cloud Server through Cloud Server so that hotel management personnel or
Staff can learn in time the operating status of each unit in room, to make counter-measure in time, greatly improve and set
Standby operation management efficiency effectively prevents the customer complaint caused by plant issue.
Customer is continuous to live to handle process: when customer need, which is handled, to continue to live, being read and is cared for by foreground register system reading unit
The ID card information of visitor, verifies the ID card information by the second authentication unit, if verifying does not pass through, returns to reading unit；If
Be verified, then confirm house type by selecting room unit, then by expense unit pay continuous house money can be completed continue stop it is continuous.
Client, which checks out, handles process: customer directly can carry out checkout service of checking out using foreground register system, step on foreground
In note system, the ID card information of customer is read by reading unit, then the identity card of customer is verified by the second authentication unit
Then information reads check-in information (cash pledge information, room number) by the first communication unit from local server, local at this time
The server notice Hospitality management system personnel of arranging work carry out confirmation of checking out, and then customer passes through expense unit return of down payment,
Account is retracted on automatic former road after wherein the cash pledge of on-line payment does reimbursement processing, and cash deposit is by foreground register system with cash
Form is returned, to complete check-out.
Customer, which can also be used customer end systems and handle, to check out, customer Shen in the unit of checking out online of customer end systems
Please check out request and invoice issuing request, this check out request and invoice issuing request by local server arrival hotel management system
System, the Hospitality management system personnel that arrange work carry out confirmation of checking out in advance, and then customer can go directly to foreground register system and do
Return of down payment is managed, or directly operates return of down payment in customer end systems, so that check-out is completed, it can after the completion of checking out
Directly connection hotel staff takes invoice.
Preferred embodiment six: the environmental information monitoring unit includes for detecting the temperature monitoring module of temperature, for examining
The humidity monitoring module of measuring moisture, the illumination monitoring modular for detecting light intensity and for monitor guest room whether someone it is red
Outer pyroelectricity information monitoring modular, the door opening state monitoring modular for detecting door folding, the sky for detecting air quality
Makings amount monitoring modular and wireless device electricity self diagnosis module for detecting wireless device electricity, the temperature monitoring mould
Block, humidity monitoring module, illumination monitoring modular, infrared thermal releasing Electric information monitoring module, door opening state monitoring modular and air matter
Amount detection module is all made of wireless device, the wireless device electricity self diagnosis module respectively with the temperature monitoring module, wet
Spend monitoring modular, illumination monitoring modular, infrared thermal releasing Electric information monitoring module, door opening state monitoring modular and Detection of Air Quality
Module electrical connection.The temperature monitoring module, humidity monitoring module, illumination monitoring modular, infrared thermal releasing Electric information monitoring module,
Door opening state monitoring modular and the collected information of detection of air quality module pass through the second communication unit and are sent to hotel's pipe
Reason system enables Hospitality management system to find the exception of index in time, makes corresponding counter-measure, the infrared thermal releasing telecommunications
Breath monitoring modular be able to achieve monitoring guest room have unmanned state, may be implemented hotel staff determine guest room nobody in the case where
Housekeeping service is carried out, avoids disturbing customers, while improving the privacy that customer moves in, the infrared thermal releasing Electric information monitoring module
In conjunction with the door opening state monitoring modular, it is able to achieve when guest room shows nobody, and door is in the open state for a long time, mentions
Hospitality management system of waking up arranges attendant to handle, thus guarantee client financial safety, and the wireless device is using electricity
Pond power supply, when battery capacity is low to be exhausted, the wireless device electricity self diagnosis module can automatic reporting equipment power supply shape
State.
Preferred embodiment seven: the mode setting module further includes scene setting submodule, and the scene setting submodule is used
Customer Yu sets the contextual model in guest room, and the contextual model is the control program of lamps and lanterns, electrically driven curtain, air-conditioning and TV,
The scene setting submodule provides the scheme of various control lamps and lanterns, electrically driven curtain and electric appliance for client and hotel staff,
To meet the different scene demand of user.
Preferred embodiment eight: including pay in cash module, mobile-phone payment module in the expense unit of the foreground register system
With Unionpay's payment module, a variety of means of payment are provided to meet different payment demands.
Preferred embodiment nine: the face recognition module is mounted on hotel meeting room doorway, hotel dining room doorway and hotel
Monitoring area makes guests' whole brush face of enjoying during hotel occupancy replace the convenient service swiped the card, and guarantees hotel spy
Region is determined only to the open use of specific people, the stranger for entering hotel can also be monitored, be enjoyed guests comprehensive
Safety guarantee；Face recognition module is set in addition to being able to achieve the function open to specific people, also on hotel meeting room doorway
The statistics that brush face realizes meeting number can be passed through, replace the mode of traditional counting of registering, it is very convenient.
The beneficial effects of the present invention are: a set of comprehensive and perfect intelligent hotel administrative skill scheme is provided, it can be real
Now without CUSTOM HOUSE HOTEL management mode, integrate foreground register system and guestroom control subsystem, fit terminal system and hotel
The interactive controlling of management system overcomes the limitation of internet and wireless communication transmissions, by the real-time, interactive of Internet and
The low-power consumption advantage of ZigBee technology performs to maximum, has local control, network-control and voice control Three models, is wine
Shop provides a set of perfect intelligent hotel administrative skill scheme, covers a whole set of customer service of hotel, allows customer in hotel
Really enjoy it is convenient, thoughtful and personalized move in experience, while a whole set of managed operation process in hotel is also simplified, with intelligence
Mode improves the hotel operating efficiency of management, preferably embodies the convenient, fast advantage in hotel.
Detailed description of the invention
Fig. 1 is the entire block diagram of intelligent hotel IOT control system of the present invention；
Fig. 2 is the structural block diagram of guestroom control subsystem of the present invention.
Specific embodiment
In the following, being described further in conjunction with attached drawing and specific embodiment to the present invention:
Embodiment 1
Intelligent hotel IOT control system, as shown in Figure 1, including foreground register system, guestroom control subsystem, client's end
End system, Hospitality management system, Cloud Server, speech cloud and local server, foreground register system are installed at the terminal, the end
End can select PA801 type foreground integrally to move in terminal, handle hotel's registering flow path for patron self-service, customer end systems are answered
With on mobile terminals, mobile terminal herein can select mobile phone, tablet computer or smartwatch, Hospitality management system application
In the end PC or hand-held mobile terminal, internet company is respectively adopted in Cloud Server and customer end systems, speech cloud and local server
It connects, to realize the data exchange of client mobile terminal system, speech cloud and local server and Cloud Server, local server
Realize that data are handed over using Ethernet ICP/IP protocol with foreground register system, guestroom control subsystem and Hospitality management system respectively
Change, using the compatibility of Ethernet ICP/IP protocol, make guestroom control subsystem, foreground register system and Hospitality management system with
It is not limited by hardware and operating system between local server and realizes data exchange, Hospitality management system, guestroom control subsystem
Data exchange between system and foreground register system is carried out by center node of local server, and customer end systems, which are realized, to be cared for
Visitor carries out network-control to the hotel guest room system using mobile terminal, and Hospitality management system realizes hotel staff to visitor
Room control subsystem remotely manages and controls.
Foreground register system handles hotel's registering flow path for customer, and foreground register system includes the body for reading customer
The reading unit of part card information, facial image for acquiring customer acquisition unit, be used for and third-party platform carries out identity
First authentication unit of verifying, for customer identification login authentication the second authentication unit, select room unit, for charges and
The expense unit and the first communication unit returned；Wherein, reading unit and acquisition unit are respectively by collected ID card information
The first authentication unit is sent to facial image and carries out authentication, then by selecting room unit to carry out selecting room, then passes through expense
Unit collects rent, to complete to move in process；Reading unit is logged in after reading customer identification information by the second authentication unit
After the register system of foreground, rent and return of down payment are collected by expense unit to be respectively completed continuous firmly process and process of checking out；
Collected visitor's ID card information and facial image are passed through described first respectively by the reading unit and the acquisition unit
Communication unit storage registers with visitor to complete to check in the Cloud Server, room unit is selected to select room for customer
Type is applied in moving in process and continuous firmly process, after the first authentication unit or the second authentication unit verifying customer identification information,
Customer is selecting room unit to carry out selecting room, completes to move in process by the operation of expense unit again after selecting room to confirm or continues to live process.
First authentication unit realizes data communication by network and third-party platform (public security system), and expense unit includes existing
Golden payment module, mobile-phone payment module and Unionpay's payment module are respectively adopted cash gathering, two dimensional code gathering or Interlink Card and receive
Money mode realizes reimbursement of expense, provides a variety of means of payment to meet different payment needs.
Visitor's registering flow path: visitor verifies house-owner's information by the second authentication unit, single by reading if being verified
Member and acquisition unit obtain the ID card information and facial image of visitor, then the visitor's body that will acquire by the first communication unit
Part card information is sent to local server with facial image and is stored, and is synchronized to Cloud Server simultaneously and is stored, with reality
Existing visitor can brush face use HOTEL FACILITIES, and facilitate hotel management nonnative personnel.
In certain embodiments, foreground register system further includes the CUSTOM HOUSE HOTEL unit for CUSTOM HOUSE HOTEL granting and recycling, is being moved in
When, after customer completes the operation of expense unit, CUSTOM HOUSE HOTEL is provided to customer by CUSTOM HOUSE HOTEL unit and passes through CUSTOM HOUSE HOTEL list when checking out
Member withdraws CUSTOM HOUSE HOTEL, and CUSTOM HOUSE HOTEL unit, integrally moves in terminal by PA801 type foreground and realize hair in the way of spitting card and retain card at this time
Card and receipts card.
The customer end systems include logging in unit, scheduled unit, control unit, online service request unit and moving back online
Room unit, customer is by using the customer end systems after logging in unit login；
Wherein, scheduled unit realizes the reservation service of hotel guest room for customer, including selects room module, payment module and pre-
Determine information generating module, selects room module to carry out for customer in line selection room, payment module selects the laggard having sexual intercourse expense branch in room for customer
It pays, for predetermined information generation module for generating predetermined information, customer selects house type in selecting room module, then exists in payment module
Line pays rent, then sends Cloud Server by internet for the predetermined information of generation and stores, and is synchronized to simultaneously
In local server, which includes the identity information of customer, room number and moves in the time；
Control unit realizes the remote network control to the guestroom control subsystem；
Online service unit is used to initiate hotel service request in customer end systems, and hotel service request is taken by cloud
Business device is sent to Hospitality management system, realizes processing of the Hospitality management system to service request；
Display unit, for showing room number that client moves in and obtaining room external environment information by Internet；
It checks out unit online, for initiating check out request and invoice request online, check out request and the invoice request are through cloud
Server is sent to the Hospitality management system and is handled, and the Hospitality management system personnel that arrange work is made to carry out checking out in advance really
Recognize, then customer can go to foreground register system or directly handle cash pledge in customer end systems, to complete to check out, check out
Cheng Houke directly contacts hotel staff and takes invoice.
Customer end systems realize network-control of the customer using mobile device to guestroom control subsystem, and customer passes through pass
Infuse wechat public platform, each unit using the mode of wechat small routine or downloading APP using customer end systems.
The Hospitality management system realizes hotel staff remotely managing and controlling to the guestroom control subsystem,
Including control unit and receiving unit, described control unit realizes the long-range control to the guestroom control subsystem, described to connect
Unit is received, for receiving check out online unit, online service unit and the guestroom control subsystem of the customer end systems
The request that the local service unit of system is sent, and receive the monitoring unit and environmental information monitoring unit of guestroom control subsystem
Information.
Guestroom control subsystem is used to control the equipment inside guest room, as shown in Fig. 2, guestroom control subsystem includes second
Communication unit, doorlock control unit, the photograph for controlling lamplight component in guest room unlocked and shut for controlling guest room door
Bright control unit, the electric appliance intelligent control unit for controlling electric appliances of guest, in guest room environment Index Monitoring environment letter
Monitoring unit, speech control unit, local control unit and the monitoring unit that integral monitoring is carried out to guestroom control subsystem are ceased,
Second communication unit is gateway, selects NA000 series gateway in the present embodiment.
Second communication unit is using Zigbee wireless communication technique and the doorlock control unit, lighting control unit, electricity
Device intelligent control unit, environmental information monitoring unit, local control unit and monitoring unit carry out wireless communication, client terminal system
System and Hospitality management system pass through long-range control of the second communication unit realization to guestroom control subsystem；Electric appliance intelligent control
Unit realizes the operating status to the hotels such as air-conditioning, television set standard configuration electric appliance, electric appliance intelligent control single using Infrared Ray Remote Control Technology
Member controls electrically driven curtain work using RF remote-controlled mode, which selects SD-NA700 type intelligent distant control
Device, for realizing the order for receiving the second communication unit to control the electric appliance in guest room, lighting control unit selects model SD-
The intelligence of NA702 takes electric controller to realize electric control to lamplight component, which takes electric controller to realize and receive the second communication unit
The order of member is to control the lamps and lanterns in guest room.
Speech control unit, for realizing the voice control to lighting control unit and electric appliance intelligent control unit, including
Voice input module, the voice input module use voice-input device, and voice-input device is connected by Internet and speech cloud
It connecing, speech cloud carries out processing formation operation instruction to the phonetic order that voice-input device receives by the way of cloud computing,
The operational order is returned to by the second communication unit by server and local server again, the second communication unit wireless control is shone
Bright control unit and electric appliance intelligent control unit execute relevant operation, to realize the voice control to guestroom control subsystem.
Electric appliance in guest room can also be directly controlled by respective matched remote controler.
Local control unit realizes that local control unit and lighting control unit, electric appliance are intelligent using Intelligent touch panel
Control unit electrical connection, may be implemented the external unstable networks or local server failure the case where to lighting control unit and
Electric appliance intelligent control unit carries out off line control, very practical in practical applications.
The Intelligent touch panel is used to control air-conditioning in guest room in the switch and guest room of lamplight component, television set and electronic
The operating status of curtain controls light, the local of electric appliance to realize；Intelligent touch panel further include local service module and
Mode setting module, local service module are communicated through local server with Hospitality management system by the second communication unit, are realized
Processing of the Hospitality management system to customer service request, it is presetting that the mode setting module for Hospitality management system provides mode
Function realizes that Hospitality management system carries out a key control to the different operating statuses of light, electric appliance, which also wraps
Scene setting submodule is included, customer can be used scene setting submodule and select several scenes mode, Hospitality management system energy
Presetting to mode setting module progress mode by the second communication unit, which further includes background music submodule
Block (is not drawn) in figure, and customer can choose the music oneself liked and play out, and provides a kind of hotel's music easily, pleasant
Environment meets and loves music, pursues the needs of high-quality life personage.
Doorlock control unit uses the intelligent door lock of model SD-NM000, including face recognition module, ID card information
Read module and CUSTOM HOUSE HOTEL information reading module, face recognition module use GS800/GS801 Intelligent human-face identification terminal, identity card
Information reading module is read using common ID card information reading device on the market, CUSTOM HOUSE HOTEL information reading module using passive RFID
Device is write, which passes through described respectively
Two communication units are communicated with the Cloud Server, execute unlocking operation to control doorlock control unit.
The GS800/GS801 Intelligent human-face identification terminal can also be mounted on hotel meeting room doorway, hotel dining room doorway
And hotel's monitoring area, so that guests' whole brush face of enjoying during hotel occupancy is replaced the convenient service swiped the card, and protect
Hotel specific region is demonstrate,proved only to the open use of specific people, the stranger for entering hotel can also be monitored, be enjoyed guests
By comprehensive safety guarantee.
Environmental information monitoring unit include for detecting the temperature monitoring module of temperature, the humidity detection for detecting humidity
Module, the illumination monitoring modular for detecting light intensity and for monitor guest room whether the infrared thermal releasing Electric information monitoring of someone
Module, for detect door folding door opening state monitoring modular, the air quality monitoring module for detecting air quality and
For detecting the wireless device electricity self diagnosis module of wireless device electricity, temperature monitoring module and humidity monitoring module are adopted jointly
With the ambient temperature and humidity detector of model SD-NS001, illumination monitoring modular uses the light level of model RB-02S023A
Device, the infrared pyroelectric human body detector released Electric information monitoring module and use model SD-NS012, door opening state monitoring modular
Using the wireless door magnetic of model SD-NS003, detection of air quality module is using domestic indoor air detection common on the market
Instrument, the equipment that above-mentioned each module uses is wireless device, is powered using battery.
Above-mentioned each wireless device (not drawing in figure) is electrically connected with wireless device electricity self diagnosis module respectively, described wireless
Equipment electricity self diagnosis module is used to monitor the electricity of each wireless device, and sub to Hospitality management system by the second communication unit
System puts battery status on record, each sensor by the guest room monitored environmental index and pyroelectricity information pass through the second communication unit
Member is sent to Hospitality management system, and Hospitality management system is enable to find the exception of index in time, makes corresponding counter-measure, institute
State infrared thermal releasing Electric information monitoring module be able to achieve monitoring guest room have unmanned state, may be implemented hotel staff determine visitor
Room carries out housekeeping service in the case where nobody, avoids disturbing customers, while improving the privacy that customer moves in, the infrared thermal releasing
Electric information monitoring module is able to achieve in conjunction with the door opening state monitoring modular when guest room shows nobody, and door is for a long time
It is in the open state, remind Hospitality management system that attendant is arranged to handle, to guarantee client financial safety.
The guestroom control subsystem further includes electricity statistic unit (not drawing in figure), for counting the electricity consumption in guest room
Amount, the electricity statistic unit realize that the electricity consumption counted on can be sent in real time hotel by the second communication unit using ammeter
Management system.
Monitoring unit, with the doorlock control unit, lighting control unit, electric appliance intelligent control unit, local service list
Member, the electrical connection of environmental information monitoring unit, electricity statistic unit, for monitoring the operating condition and failure letter of each unit
Breath, monitoring unit is by the second communication unit by the operating condition monitored and fault message via local server, cloud service
Device is sent to Hospitality management system.
Embodiment 2
The present embodiment the difference from embodiment 1 is that, the Intelligent touch panel is electrically connected with electrnic house number plates and doorbell, should
Electrnic house number plates using common electronic display on the market, electrnic house number plates for show customer to conveying text information outdoors, it is real
The mode setting module mentioned in example 1 is applied, hotel management personnel can control the intelligence by local control or network remote
The mode setting module of touch panel, it is presetting that realization carries out mode to mode setting module, to provide several realizations to lamp
The mode of one key control of light and electric appliance, so for client provide it is thoughtful, comfortably move in experience, mode setting module be preset with
Lower mode:
Mode to be rented:
The each unit of the guest room control system is now in unmanned power saving operating status, and air-conditioning is automatically turned on or closed in guest room
Close maintenance room temperature, if a certain floor or certain guest rooms in the dull season when be not renting out for a long time, air-conditioning can be set off, it is maximum
Degree energy conservation.
Open room mode:
Hotel management personnel can check room accommodation operation conditions by Hospitality management system, before normal guest room is passed through
Platform register system is leased to customer, and for guest after foreground register system check-ins, check-in information passes through local server,
Local server controls Intelligent touch panel by the second communication unit, and setting guest room, which enters, opens room mode, i.e. setting air-conditioning temperature
Degree is the comfort temperature of this season, and is high-speed cruising, and guest room is made to have reached comfort temperature when guest enters.
Welcome mode:
Guest utilizes intelligent door lock opening door lock, and wireless door magnetic detects door and opens, and automatically turns on corridor lamp and is delayed 30 seconds
It closes, opens TV and electrically driven curtain, the start-up picture of television set can be set to salutatory, under the welcome mode, guest room
Interior illumination and electric appliance can be in the customized setting of control unit of customer end systems.
General mode:
Customer can control the equipment such as light, electrically driven curtain, air-conditioning by Intelligent touch panel or customer end systems
Submodule can also be arranged by the scene of Intelligent touch panel and select several scenes mode by system, customer, and contextual model includes meeting
Guest's mode, bright mode, sleep pattern, reading model, viewing mode and mode of keeping a public place clean, to realize key control lamps and lanterns, electronic
Curtain, TV and air-conditioning allow to fast adjust guest room light and temperature, to meet different needs.
At this point, guest room temperature, humidity information, the information such as wireless door magnetic state real-time transmission to Hospitality management system.
In this mode, electrnic house number plates show that state is moved in guest room, if there is a ring at the door outdoors, if you need to visiting personnel etc.
To which guest can also press " please wait a moment " key on Intelligent touch panel, while electrnic house number plates show " please wait a moment ".
In some preferred embodiments, ceiling type Radio infrared is gone back in the bathroom in guest room and releases electric transducer, when detecting
When guest enters toilet, bathroom light, exhaust fan can be lighted automatically, if for a long time nobody, all lamps and lanterns in toilet can be closed
And exhaust fan；Installation ceiling type Radio infrared releases electric transducer in the wardrobe in guest room, when guest's opening wardrobe, detects someone
When, wardrobe lamp can be lighted automatically, if guest is not turned off wardrobe door and leaves, time-delay closing wardrobe lamp.
Sleep pattern:
When customer's rest, the controllable Intelligent touch panel that the head of a bed is arranged in, setting system enters sleep pattern, at this time lamp
Light is all closed, and settable electrnic house number plates show " Do not disturb " that electrically driven curtain, TV are automatically closed, and air-conditioning jumps to automatically
Hotel sets energy efficiency temperature.
In a sleep state, as long as touching the Intelligent touch panel, night-light can be opened, it is extensive to wake up guestroom control subsystem
Enter general mode again.
Open the unmanned mode in room:
When guest goes out (not checking out), guestroom control subsystem, which enters, opens the unmanned mode in room, and air-conditioning enters battery saving mode,
When guest goes back to guest room again, air-conditioning will restore the state set before guest automatically.
It checks out mode:
When online check out unit of the guest in customer end systems submits request of checking out, the request of checking out is through Cloud Server
Being sent to Hospitality management system notifies attendant to make the rounds of the wards to the guest room, at this time by Hospitality management system to guestroom control
The Intelligent touch panel of subsystem enters mode to be rented.
Special mode:
When in pyroelectric human body detector monitors to guest room nobody, and wireless door magnetic monitor door for a long time be in beat
When open state, the receiving unit of housekeeping terminal subsystem receives this information and attendant is reminded to handle.
When the temperature in ambient temperature and humidity detector monitors to guest room is higher or lower than setting value, housekeeping null terminator Null
The receiving unit of system receives this information and window push prompt information, and waiter is reminded to observe conditions.
It will be apparent to those skilled in the art that can make various other according to the above description of the technical scheme and ideas
Corresponding change and deformation, and all these changes and deformation all should belong to the protection scope of the claims in the present invention
Within.
Claims (10)
1. a kind of intelligent hotel IOT control system, which is characterized in that including using foreground register system at the terminal, guest room
Control subsystem, using customer end systems on mobile terminals, the Hospitality management system using at the terminal, cloud service
Device, speech cloud and local server；The foreground register system handles hotel's registering flow path, the guest room control for patron self-service
Subsystem is used to control the equipment operation inside guest room, and the customer end systems realize customer using mobile terminal to described
The network-control of guestroom control subsystem, the Hospitality management system realize hotel staff to the guestroom control subsystem
Manage and control, the Cloud Server passes through internet with the customer end systems, speech cloud and local server respectively
Connection to realize data exchange, the local server respectively with the foreground register system, the guestroom control subsystem and
Hospitality management system uses LAN connection, the foreground register system, the guestroom control subsystem and the hotel management
System realizes the data exchange with the Cloud Server by the local server respectively.
2. intelligent hotel IOT control system as described in claim 1, which is characterized in that the foreground register system includes using
In the reading unit of the ID card information for reading customer, facial image for acquiring customer acquisition unit, be used for and third
Fang Pingtai carry out authentication the first authentication unit, for customer identification login authentication the second authentication unit, be used for expense
The expense unit and the first communication unit collected and returned；
Wherein, the reading unit and the acquisition unit send for collected ID card information and facial image respectively
One authentication unit carries out authentication, then collects rent completion by the expense unit and move in process；The reading unit is read
It is verified after taking customer identification information by the second authentication unit, and logs in the foreground register system, then take by described
Rent, which is collected, with unit and returns rent is respectively completed continuous firmly process and process of checking out；The reading unit and the acquisition unit
Collected visitor's ID card information and facial image are stored by first communication unit to the Cloud Server respectively,
To complete visitor's registering flow path.
3. intelligent hotel IOT control system as claimed in claim 1 or 2, which is characterized in that the guestroom control subsystem packet
Include the second communication unit, for control guest room door unlock and shut doorlock control unit, for controlling light group in guest room
The lighting control unit of part, the electric appliance intelligent control unit for controlling electric appliances of guest, for environment Index Monitoring in guest room
Environmental information monitoring unit, speech control unit, local control unit sum integral monitoring is carried out to guestroom control subsystem
Monitoring unit；
Wherein, second communication unit is using Zigbee wireless communication technique and the doorlock control unit, Lighting control list
Member, electric appliance intelligent control unit, environmental information monitoring unit, local control unit and monitoring unit carry out internal radio communication,
The customer end systems and the Hospitality management system pass through second communication unit and realize to guestroom control
The outer remote of system controls；
The speech control unit, for realizing the voice control to the lighting control unit and the electric appliance intelligent control unit
System, including voice input module, the voice input module are connect by Internet with the speech cloud, and the speech cloud uses
The phonetic order that the mode of cloud computing receives the voice input module is handled, then by the Cloud Server with
Processing result is returned to second communication unit by the local server, is shone described in the second communication unit wireless control
Bright control unit and the electric appliance intelligent control unit execute the processing structure；
The local control unit, the local control unit and the lighting control unit, the electric appliance intelligent control unit
Electrical connection controls for realizing to light, the local of electric appliance；The local control unit further includes local service module and mode
Setting module, the first service request module are communicated by second communication unit with the Hospitality management system, are realized
Processing of the Hospitality management system to customer service request, the Hospitality management system is by second communication unit to the mould
Formula setting module progress mode is presetting, realizes that the mode setting module carries out one to the different operating statuses of light, electric appliance
Key control.
4. intelligent hotel IOT control system as claimed in claim 3, which is characterized in that the doorlock control unit includes people
Face identification module, ID card information read module and CUSTOM HOUSE HOTEL information reading module, the face recognition module, ID card information are read
Modulus block and CUSTOM HOUSE HOTEL information reading module pass through second communication unit respectively and are communicated with the Cloud Server, with control
Doorlock control unit executes unlocking operation.
5. intelligent hotel IOT control system as claimed in claim 1 or 2, the customer end systems include logging in unit, pre-
Order member, control unit, online service request unit and unit of checking out online, the login unit are logged in for client；
Wherein, the scheduled unit realizes the reservation service of hotel guest room for customer, including selects room module, payment module and pre-
Determine information generating module, described that room module is selected to carry out for customer in line selection room, the payment module selects room laggard for customer
Having sexual intercourse takes payment, and for generating predetermined information, the predetermined information is sent to the predetermined information generation module by internet
The Cloud Server is stored；
Described control unit realizes the long-range control to the guestroom control subsystem；
The online service unit is used to initiate hotel service request in mobile terminal, and the hotel service request passes through the cloud
Server is sent to the Hospitality management system, realizes processing of the Hospitality management system to the service request；
The display unit, for showing room number that client moves in and obtaining room external environment information by Internet；
The unit of checking out online, for initiating check out request and invoice request, request and the invoice request warp of checking out online
The Cloud Server is sent to the Hospitality management system and is handled.
6. intelligent hotel IOT control system as claimed in claim 1 or 2, which is characterized in that the Hospitality management system, packet
Control unit and receiving unit are included, described control unit realizes the long-range control to the guestroom control subsystem, the reception
Unit, for receiving check out online unit, online service unit and the guestroom control subsystem of the customer end systems
The request sent of local service unit, and receive the monitoring unit of guestroom control subsystem and the letter of environmental information monitoring unit
Breath.
7. intelligent hotel IOT control system as claimed in claim 3, which is characterized in that the environmental information monitoring unit packet
Include the temperature monitoring module for detecting temperature, the humidity monitoring module for detecting humidity, the light for detecting light intensity
According to monitoring modular and for monitor guest room whether someone infrared thermal releasing Electric information monitoring module, for detect door folding open
Door state monitoring modular, the air quality monitoring module for detecting air quality and for detecting the wireless of wireless device electricity
Equipment electricity self diagnosis module, the temperature monitoring module, humidity monitoring module, illumination monitoring modular, infrared thermal releasing power information
Monitoring modular, door opening state monitoring modular and detection of air quality module are all made of wireless device, and the wireless device electricity is certainly
Diagnostic module respectively with the temperature monitoring module, humidity monitoring module, illumination monitoring modular, infrared thermal releasing Electric information monitoring mould
Block, door opening state monitoring modular and detection of air quality module electrical connection.
8. intelligent hotel IOT control system as claimed in claim 3, which is characterized in that the mode setting module further includes
Submodule is arranged in scene, and the scene setting submodule sets the contextual model in guest room for customer, and the contextual model is
The control program of lamps and lanterns, electrically driven curtain, air-conditioning and TV.
9. intelligent hotel IOT control system as claimed in claim 2, which is characterized in that in taking for the foreground register system
It include pay in cash module, mobile-phone payment module and Unionpay's payment module with unit.
10. intelligent hotel IOT control system as claimed in claim 3, which is characterized in that the face recognition module is mounted on
Hotel meeting room doorway, hotel dining room doorway and hotel's monitoring area.
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