CN107368968A - A kind of system work dispatching method - Google Patents
A kind of system work dispatching method Download PDFInfo
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- CN107368968A CN107368968A CN201710596958.5A CN201710596958A CN107368968A CN 107368968 A CN107368968 A CN 107368968A CN 201710596958 A CN201710596958 A CN 201710596958A CN 107368968 A CN107368968 A CN 107368968A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063112—Skill-based matching of a person or a group to a task
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/105—Human resources
Abstract
The invention discloses a kind of system work dispatching method, including：It is determined that sent work task：It is determined that need send the task of work；It is determined that sent work object：It is determined that sent the object of work, the object is role, and the role is independent individual, rather than group/class, and same one role of period can only associate unique user, and a user-association one or more role；Send work：The role of work will be needed send the task of work to be distributed to be sent.Task is distributed to role by the present invention, and user is by the task of acquisition that associates with role, during labor turnover, is cancelled associating for the employee and role, is directly allowed new registration employee to associate the role, easy to operate without sending work again for new registration employee；During employee's transfer-position, cancellation is associated with former role's, and task of work is sent to the new role can be automatically obtained by associating new role；For sending work person, any operation need not be all carried out when occurring to leave office or transfer-position.
Description
Technical field
The present invention relates to a kind of management software system work dispatching method such as ERP.
Background technology
Access control based roles（RBAC）It is a kind of data base authority pipe that Recent study is most, thought is most ripe
Reason mechanism, it is considered as to substitute traditional forced symmetric centralization（MAC）And self contained navigation（DAC）Ideal candidates.Pass
The flexibility of the self contained navigation of system is high but security is low, and forced symmetric centralization is safe but limitation is too strong；It is based on
Both access controls of role have concurrently, are not only easy to manage and reduce complexity, cost and the probability to make a mistake, thus
Great development has been obtained in recent years.Access control based roles（RBAC）Basic thought be according in business organization's view
Different functional posies divides different roles, the access rights of database resource is encapsulated in role, user is by being assigned
Different roles is given to carry out dereference database resource.
Substantial amounts of table and view are often all had in large-scale application system, this causes management to database resource and awarded
Adaptability in tactics obtains sufficiently complex.The access and receiving and grant for authority that database resource is directly managed by user are very difficult, and it needs
Understanding of the user to database structure is very thorough, and is familiar with the use of sql like language, once and application system structure or peace
Full demand has changed, and will carry out large amount of complex and cumbersome mandate changes, and is very easy to occur some and unexpected awards
Security breaches caused by power error.Therefore, for large-scale applied system design one kind is simple, efficient right management method into
For system and the common requirements of system user.
The mechanism of authorization control of based role can carry out simple, efficient management to the access rights of system, greatly
The burden and cost of System right management are reduced, and causes System right management to more conform to the service management of application system
Specification.
However, the user authority management of traditional based role uses the relation mechanism of " role is one-to-many to user ", its
" role " is group/class property, i.e. a role can correspond to/associate multiple users simultaneously, and role is similar to post/position/work
Kind etc. concept, the mandate under this relation mechanism to user right be divided into following three kinds of forms substantially：
1st, as shown in figure 1, directly being authorized to user, shortcoming is big workload, frequent operation and trouble；Changed when employee occurs
（Such as transfer-position, leave office）, all list operating rights that the employee is related to have to be adjusted accordingly, especially for company
Administrative staff, the list authority that it is related to is more, and the workload of authority adjustment is big, numerous and diverse, and easily error or omission, influence enterprise
Normal operation, or even cause the loss that can not be estimated.
2nd, as shown in Fig. 2 to role（Class/group/post/work post property）Authorized（One role can associate multiple
User）, for user by role's acquisition authority, review operation main body is group/class property role；
3rd, as shown in figure 3, both the above mode combines.
In statement above, 2,3 are required to authorize the role of class/group property, and pass through class/group/post/work post
The role of property authorize and the mode of Work-flow control has the disadvantage that：
1st, operation when user right changes is difficult：During the system use of reality, often because being needed during operation
The authority of user is adjusted, such as：When handling the change of employee's authority, some employee's authority of role association becomes
Change, we can not change the authority of whole role because of the change of indivedual employee's authorities, because the role is also associated with other
The unchanged employee of authority.Therefore in order to tackle this kind of situation, otherwise new role is created to meet employee that the authority changes,
The employee is directly authorized according to authority demand（Depart from role）.Both the above processing mode, it is more in role-security
In the case of to role authorization not only the time required to it is long, and easily make a mistake, user operates cumbersome and trouble, also easily goes out
Mistake causes the loss to system user.
When the list operating right of employee/user changes, otherwise employee/user departs from role, otherwise newly-increased role
To meet job requirement.The defects of the defects of first way, is with above-mentioned " directly being authorized to user " mode.The second way, newly
Increase role to be just related to the newly-built of role, association, authorize work, especially role is more, user of role association also more situation
Under, it is difficult to remember which user role, which is specifically associated with,.
2nd, to remember that the concrete power limit that role includes is difficult for a long time：If the privilege feature point of role is relatively more, the time one is grown, very
Difficulty remembers the concrete power limit of role, it more difficult to remembers the authority difference between role similar in authority, the authority of close role is also very
Easily obscure；To associate new user, can not accurate judgement how should to select to associate.
3rd, because user right changes, then role can be caused to create more and more（If not creating new role, can significantly increase
Add the mandate directly to user）, it more difficult to distinguish the specific difference of each role-security.
4th, during transfer-position, to by many individual authority distributions of transfer-position user other several users will be given to undertake, then when handling
It must will be made a distinction by these authorities of transfer-position user, create role again respectively to associate other several users, such behaviour
Make not only complicated and time consumption, and also easily making a mistake.
For sending work mode, legacy system is typically directly to distribute task to give people, and this people once leaves office
Or transfer-position, it is necessary to all retract its task on hand, the defects of following several respects be present：
A：Personally for this, it is necessary to one by one, all retract all tasks, operation is cumbersome, especially for will be from
For the employee of duty, not necessarily it is ready to coordinate the operation for completing to retract task；
B：, it is necessary to which these tasks are distributed into other people again for sending work person, equal to the work for needing to do repetition, increase
In-fighting, sends work person's workload big, and easily error；
C：The process for retracting task usually requires, by examination ＆ approval, to have spun out the cycle of tasks carrying, added system in-fighting；Even if
It need not examine, if not retracting task in time, can also have a strong impact on the execution of task, particularly some task times require tight
Compel, if retracting not in time and transferring to new people to handle, serious consequence and the loss that can not be estimated may be caused；
D：During user's transfer-position, it is also desirable to all tasks before it is first retracted by user, then by sending work person to distribute appointing for new post
Business, equally exist it is troublesome in poeration, delay the problems such as tasks carrying cycle.
The content of the invention
It is an object of the invention to overcome the deficiencies of the prior art and provide a kind of system work dispatching method, task is distributed to
Role, employee obtain being sent work of the task by the role of corresponding user-association, during labor turnover, directly by system manager
Cancel associating for user corresponding to the employee and role, when new registration employee takes over the task of ex-employee, directly allow new registration
Employee associates the role, and task is retracted without relying on ex-employee, sends work again without for new registration employee, realizes nothing
Seam docking, it is easy to operate；During employee's transfer-position, associating for the employee and former role is directly cancelled by system manager, then close
Task of work is sent to the new role can be automatically obtained by joining new role, need not move through examination ＆ approval, and be capable of support mission performs week
Phase；For sending work person, it need to only be carried out in early stage and work is sent to role, all no longer needed when labor turnover or transfer-position occurs
Send work person to carry out any operation, greatly reduce the workload for sending work person.
The purpose of the present invention is achieved through the following technical solutions：A kind of system work dispatching method, including a determination
The step of being sent work task, one determine the step of being sent work object and one is sent work step rapid, it is determined that the step of being sent work task
With order the step of determining to be sent work object in no particular order；
It is determined that the step of being sent work task：It is determined that need send the task of work；
It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Body, rather than group/class, same one role of period can only associate unique user, and a user-association one or more role；
Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, sent the user couple of the role association of work
The employee answered obtains institute and sends task.
A kind of system work dispatching method, in addition to retract task the step of, are sent the role of work to be retracted by the step
Sent the task of work.
A kind of system work dispatching method, in addition to the step of sent the role selecting of work whether to receive to send work.
Described role must select a department, role once selector behind the door if the role belong to the department, should
The title of role is unique under department, and the numbering of role is unique in systems, and role is awarded according to the action of role
Power.
A kind of system work dispatching method, in addition to the trans-departmental transfer-position management process of a user, are specifically included：
（1）Cancellation user associates with the role's in former department；
（2）User and the role in new department are associated, user automatically obtains task of work is sent to the new role.
The corresponding employee of one user, the corresponding user of an employee, user can and can only be by it with role's
Association defines the competence.
A kind of system work dispatching method, in addition to one set the needing to be sent the role of work or the employee can to handle of the task
Step.
Further, a kind of system work dispatching method, in addition to a role for setting needs to be sent work or employee handle phase
The step of answering the ability level grade of task.
The role for being sent work is one or more, when being sent the role of work to be multiple, it is necessary to specify a responsible role.
A kind of system work dispatching method, in addition to the step of setting task urgency, send work person carrying out sending man-hour to be selected
A task urgency is selected, the urgency for being sent work role to show the task when receiving task.
The beneficial effects of the invention are as follows：
（1）Task is distributed to role by the application, and employee obtains being sent work of the task, member by the role of corresponding user-association
When work is left office, user and role associate directly as corresponding to system manager cancels the employee, and new registration employee takes over leaving office
During the task of employee, directly allow new registration employee to associate the role, task retracted without relying on ex-employee, without for
New registration employee sends work again, realizes the slitless connection of personnel's variation, easy to operate；During employee's transfer-position, directly by being
System keeper cancels associating for user corresponding to the employee and former role, then associates new role and can automatically obtain to the new angle
Color sends the task of work, needs not move through examination ＆ approval, is capable of the execution cycle of support mission；For sending work person, it need to only be done in early stage
The good work of sending to role, all no longer need to send work person to carry out any operation when labor turnover or transfer-position occurs, greatly reduce
Send the workload of work person.
Leave office and illustrate：Work person is sent as " this role of direct labor 1 " has distributed task A, B, C, employee Zhang San association " production
During worker 1 ", Zhang San then obtains task A, B, C, and when Zhang San leaves office, system manager directly cancels Zhang San and " direct labor 1 "
The association of this role, sent task is retracted without being operated by Zhang San；New registration employee Li Si take over Zhang San action and
During task, directly allow Li Si association " direct labor 1 ", then Li Si automatically obtained to " this role of direct labor 1 " is sent
Task A, B, C, it is simple and quick without being that Li Si sends work again again, greatly reduce the workload for sending work person.
Transfer-position is illustrated：Employee Zhang San will be from production department's transfer-position to portion after sale, and it is " raw with former role that system manager cancels Zhang San
The association of worker 1 " is produced, then is associated with the new role in portion after sale " after-sale service personnel 3 ", Zhang San has then been automatically obtained to " after sale
Task E, F that this role of attendant 3 " is sent.
（2）This application provides the function for the task of retracting, under special circumstances（As time conflict or could not power complete task
Deng）Permission is sent the role of work to retract being sent work of the task, and the task of retracting needs to fill in reason, reasonable in design, easy to use.
Citing：Send work person to be assigned with task G to Zhang San, and the task time it is urgent must complete in one week, but Zhang San
Just to go on business within nearest one week, hence it is evident that task G can not be completed, then Zhang San can retract task G, could fill out or select to retract when retracting
Reason.
（3）System is settable to be needed to be sent which task the role of work or employee can handle, and needs to be sent work
Role or employee handle the ability level grade of corresponding task, are easy to send work person to send man-hour to be selected and referred to, help to carry
Height sends work person to send the efficiency of work and improves the accuracy and reasonability for sending work.
Citing：The larger ULP5 model air-conditioning maintenance tasks of an existing maintenance difficulty, work person is sent to prepare to distribute the task
To the after-sale service personnel in portion after sale, because system is provided with which task each employee can handle, send work person will soon
Which has finding out the employee that can repair ULP5 model air-conditionings among attendant after sale, then in view of the maintenance of the task
Difficulty is larger, and the ability level grade of selection maintenance air-conditioning is five in the after-sale service personnel that can repair ULP5 model air-conditionings
Level（The ability level grade of maintenance air-conditioning be divided into one-level, two level ..., Pyatyi, Pyatyi represents ability level highest）Employee
；And for example also may be used：Work person is sent to send man-hour to be shown to repair corresponding to all after-sale service personnel of ULP5 model air-conditionings
All roles of user-association, and select to repair air conditioning capacity hierarchical level to use corresponding to all after-sale service personnel of Pyatyi
One or more of all roles of family association role（If the multiple roles of user-association, can only select the user
One of role of association, because user and the relation that employee is 1 pair 1）, it is now that role is carried out to send work, is sending work person
Send man-hour display and can send the role of work, currently corresponding employee, current corresponding employee can be handled the user of role association
The ability level grade of task and corresponding task, showing for these information are beneficial to send work to role；And for example may be used also：To needing
Sent the role of work that the ability level grade of can handling for task and corresponding task is set, the role will be met（Post number/work
Position number）The user and the role association of task and ability level requirement（I.e. the user correspond to employee meet the role task and
Ability level requirement）, then man-hour is being sent, is directly selecting and disclosure satisfy that the role for being sent work task and requirement.
（4）The application role is man-to-man relation to user, and same one role of period can only associate unique user,
One user-association one or more role, advantage of this is that, all no longer need to be allocated when creating user every time
The operation of authority, if role is associated a user to, and also the permission modification of role is than the user right in traditional mechanism
Much less is wanted in change.Independent volume property（Post number/station property）Role's number change it is small, although employee turnover is big,
The change of post number/station number is small（Do not change within certain period even, i.e., role does not change）, so will be very big
Simplify the rights management of user, reduce the expense of system.
（5）Simple to operate, the efficiency high of dynamic management, registration transfer-position etc., reliability are high：Registration/leaving office/transfer-position exists
Application in rights management is simple, does not have to reset authority when employee/user changes, user only need to cancel or associate
Role：The user of the role of no longer holding a post just cancels the role association, and catcher is held a post user-association post of the role
Number role, associate the role user just obtain automatically the role inter-related task and operating right, without to role
Again authorize and send work, drastically increase efficiency, the safety and reliability of system setting.
Citing：Because Zhang San user leaves office or the reason such as transfer-position, Zhang San no longer do " work of this role of purchasing agent 3 ", then
By Zhang San cancel with " purchasing agent's 3 " associates；Other Li Si's catcher does that " work of this role of purchasing agent 3 ", only need to be by Li Si
The role is associated, then Li Si has automatically obtained the " authority and task of this role of purchasing agent 3 ".
（6）Role definition is that property, the roles such as group, work post, class are one-to-many to user by traditional rights management mechanism
Relation, reality system use during because being frequently necessary to be adjusted the authority of user during operation, than
Such as：When the change of employee's authority is handled, the authority of some employee of role association changes, and we can not be indivedual because of this
The change of employee's authority and change the authority of whole role because the role is also associated with the unchanged employee of other authorities.Therefore
In order to tackle this kind of situation, otherwise new role is created to meet employee that the authority changes, or to the employee according to power
Limit demand directly authorizes（Depart from role）.Both the above processing mode, in the case where role-security is more to role authorization not
Long the time required to only, and easily make a mistake, user operates cumbersome and trouble, and also easily error causes to system user
Loss.
But under the present processes, because role is an independent individual, then it can select to change role-security i.e.
It can reach purpose.The present processes, while it seem that workload can be increased in system initialization, but duplication etc. can be passed through
Method, the efficiency of its establishment role or mandate is set to be higher than the role of traditional group/class property, because not having to consideration group/class property angle
Intercommunity of the color when meeting association user, application scheme can allow priority assignation clear, understand；Especially one is used in system
After the section time（User/role-security dynamic change）, this application scheme can be that system user is increased substantially in system use
Rights management efficiency, make dynamic authorization simpler, be more convenient, it is apparent, clear, improve the efficiency of priority assignation and reliable
Property.
（7）The role authorization method of traditional group/class property easily malfunctions, and the application method, which significantly reduces, authorizes error
Probability, because the application method need to only be considered as the role of independent individual, and without considering to associate this group of property under conventional method
Which intercommunity multiple users of matter role have.Even if error is authorized, also only influence is associated with that user of the role, and
Tradition can then influence to be associated with all users of the role with the role of group property.Even if there is permission grant mistake, the application
Modification method is simple, the time is short, and tradition during role's repairing lookup error of group property to need to consider to be associated with the role's
The authority intercommunity of all users, not only modification trouble, complicated, very easy error, and much in the case of more than function point
In the case of can only newly create role and could solve.
（8）In tradition using group as under the role authorization method of property, if the privilege feature point of role is relatively more, the time one
It is long, it is difficult to remember the concrete power limit of role, it more difficult to the authority difference between role similar in authority is remembered, to associate new use
Family, can not accurate judgement how should to select to associate.The role of the application method inherently has the property of post number/station number
Matter, select very clear.
（9）During transfer-position, to by many individual authority distributions of transfer-position user other several users will be given to undertake, then when handling
It must will be made a distinction by these authorities of transfer-position user, create role again respectively to associate other several users, such behaviour
Make not only complicated and time consumption, and also easily making a mistake.
The application method is then：Several roles by transfer-position user-association, in transfer-position, cancel user and former department first
The association of interior role（These roles being cancelled can be associated to other users again）, then by user and new department
Interior role is associated.It is simple to operate, it will not malfunction.
Brief description of the drawings
Fig. 1 is the schematic diagram that system is directly authorized to user in background technology；
Fig. 2 is the schematic diagram that system is authorized to group/class property role in background technology；
Fig. 3 is the schematic diagram that system of users is directly authorized and is combined to group/class property role authorization in background technology；
Fig. 4 is the schematic diagram that present system is authorized by independent individual property role to user；
Fig. 5 sends work flow chart for the present invention.
Embodiment
Technical scheme is described in further detail below in conjunction with the accompanying drawings, but protection scope of the present invention is not limited to
It is as described below.
【Embodiment 1】As shown in figure 5, a kind of system work dispatching method, including determine to be sent work task the step of, one
It is determined that the step of being sent work object and one send work step rapid；
S1：It is determined that the step of being sent work task：It is determined that needing send the task of work, task can be the content manually filled in,
It may also mean that the content that the form data determined form data or specified is taken out of（Such as send work to go to handle a merchandiser, send work place to go
Reason one complains list, specifies and remove one mount request list of processing etc.）, or the combination of three；Task includes：Nature of production is appointed
Business, sale property task, logistics property task, property task dispatching after sale need task of sending work to handle.
S2：It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, as shown in figure 4, institute
It is independent individual to state role, rather than group/class, and same one role of period can only associate unique user, and a user is closed
Join one or more roles, the corresponding employee of a user, an employee corresponds to a user, and user and can only pass through it
Defined the competence with associating for role；The user is frozen after its corresponding labor turnover, and the user freezed can not be by other
Employee's correspondence/association, if the labor turnover is returned to company for a period of time（Registration）, then the original employee is frozen user's quilt
Thaw and continue to should employee（I.e. the employee is continuing with the user）.
Described role must select a department, role once selector behind the door if the role belong to the department, should
The title of role is unique under department, and the numbering of role is unique in systems, and role is awarded according to the action of role
Power.
S3：Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, job order is generated after sending work,
As sent work role association user corresponding to employee obtain send task.Job order can associate related form data, than
As job order association request after sale after sale is single.
The role of work is sent to can choose whether to receive to send work.
The role for being sent work is one or more, when being sent the role of work to be multiple, it is necessary to specify a responsible role.
For example, the maintenance task of a large scale equipment, it may be necessary to which multiple after-sale service personnel, which coordinate, completes maintenance work, such case
Under the maintenance task can be sent to work to multiple after-sale service personnel, specify one of as being responsible for role.
【Embodiment 2】As shown in figure 5, a kind of system work dispatching method, including determine to be sent work task the step of, one
It is determined that the step of being sent work object and one send work step rapid；
SS1：It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Individual, rather than group/class, same one role of period can only associate unique user, and a user-association one or more angle
Color；
SS2：It is determined that the step of being sent work task：It is determined that need send the task of work；
SS3：Send work step rapid：Send work person to need send the task of work to be distributed to and sent the role of work, sent the role of work to be closed
Employee corresponding to the user of connection obtains and sends task.It can be role, user or people etc. to send work person.
If user needs trans-departmental transfer-position, in addition to the trans-departmental transfer-position management process of a user, specifically include：
（1）Cancellation user associates with the role's in former department；
（2）User and the role in new department are associated, user automatically obtains task of work is sent to the new role.
Task is distributed to role by the application, and employee obtains being sent work of the task by the role of corresponding user-association,
During labor turnover, user and role associate directly as corresponding to system manager cancels the employee, new registration employee take over from
During the task of office worker's work, directly allow new registration employee to associate the role, task is retracted without relying on ex-employee, without
Work is sent again for new registration employee, realizes the slitless connection of personnel's variation, it is easy to operate；During employee's transfer-position, directly by
System manager cancels associating for the employee and former role, then associates new role and can automatically obtain and send work to the new role
Task, examination ＆ approval are needed not move through, be capable of the execution cycle of support mission；For sending work person, it need to only be carried out in early stage to role
Send work, labor turnover is occurring or is all no longer needing during transfer-position to send work person to carry out any operation, is greatly reducing and sends work person's
Workload.
Leave office and illustrate：Work person is sent as " this role of direct labor 1 " has distributed task A, B, C, employee Zhang San association " production
During worker 1 ", Zhang San then obtains task A, B, C, and when Zhang San leaves office, system manager directly cancels Zhang San and " direct labor 1 "
The association of this role, sent task is retracted without being operated by Zhang San；New registration employee Li Si take over Zhang San action and
During task, directly allow Li Si association " direct labor 1 ", then Li Si automatically obtained to " this role of direct labor 1 " is sent
Task A, B, C, it is simple and quick without being that Li Si sends work again again, greatly reduce the workload for sending work person.
Transfer-position is illustrated：Employee Zhang San will be from production department's transfer-position to portion after sale, and it is " raw with former role that system manager cancels Zhang San
The association of worker 1 " is produced, then is associated with the new role in portion after sale " after-sale service personnel 3 ", Zhang San has then been automatically obtained to " after sale
Task E, F that this role of attendant 3 " is sent.
【Embodiment 3】As shown in figure 5, a kind of system work dispatching method, including determine to be sent work task the step of, one
It is determined that the step of being sent work object and one send work step rapid；
S1：It is determined that the step of being sent work task：It is determined that need send the task of work；
S2：It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Individual, rather than group/class, same one role of period can only associate unique user, and a user-association one or more angle
Color；
S3：Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, sent the user of the role association of work
Corresponding employee obtains and sends task.It is a period to send work scheduled time, rather than exact time point, as long as at this
Complete all to normally complete in period.
The step of also retracting task including one, the role of work is sent to retract being sent work of the task by the step.In spy
Allow to be sent the role of work to retract being sent work of the task in the case of different, it is reasonable in design, it is easy to use.
Citing：Send work person to be assigned with task G to Zhang San, and the task time it is urgent must complete in one week, but Zhang San
Just to go on business within nearest one week, hence it is evident that task G can not be completed, then Zhang San can retract task G, could fill out or select to retract when retracting
Reason.
Because the role for being sent work is station number, the independent individual of post property, it can set which can be handled to role
A little tasks and corresponding ability level rank, then the post number should all be possessed by associating employee corresponding to the user in the post number
It is required that ability to work, then employee corresponding to the user of the role association be able to should complete to task the task in the post number.
System, which needs to set, sends work person's to send work authority, that is, sends work person to carry out sending work, concrete mode bag to which role
Include：
（1）The department that work person can be sent to send work by this is set（Including increased all roles under follow-up department）；Such as：Production one
Workshop director work can only be sent to give production the direct labor of one.
（2）The role that work person can be sent to send work by this is set.That conventional method can be sent work is people/employee, for example sends work person K
The people of work, which can be sent, 100, substitutes A work by new registration employee B including after certain employee's A, A leaving office, is not then setting
Before putting, send work person K can not carry out directly sending work to B, because B by its in the range of it can not be sent work.And the application can be sent
Work is role, and role M associated before A is the role for sending work person K to send work, and B enters trade-after, cancels A and role M pass
Connection, then B is associated with role M, then sends work person K automatically can just carry out sending work to B, without carrying out any setting, and tradition side
Method needs constantly to set the people/employee that can be sent work when personnel frequently change, troublesome in poeration, and can influence normal work
Work is carried out.
【Embodiment 4】As shown in figure 5, a kind of system work dispatching method, including determine to be sent work task the step of, one
It is determined that the step of being sent work object and one send work step rapid；
S1：It is determined that the step of being sent work task：It is determined that need send the task of work；
S2：It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Individual, rather than group/class, same one role of period can only associate unique user, and a user-association one or more angle
Color；
S3：Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, sent the user of the role association of work
Corresponding employee obtains and sends task.
In the present embodiment, in addition to one sets and needs the step of being sent the task that the role of work or employee can be handled.
Further, the step of the ability level grade of a role for setting needs to be sent work or employee's processing corresponding task is included
Suddenly.
It is determined that after being sent work task, when selecting to be sent work person, all people that can handle the task are ejected, reselection is wherein
Meet the people of the ability level grade of the mission requirements（The employee of ability hierarchical level can handle capabilities hierarchical level will
Asking for task）.
System is settable to be needed to be sent which task the role of work or employee can handle, and needs to be sent the role of work
Or employee handles the ability level grade of corresponding task, is easy to send work person to send man-hour to be selected and referred to, is favorably improved and sends
Work person sends the efficiency of work and improves the accuracy and reasonability for sending work.
Citing：The larger ULP5 model air-conditioning maintenance tasks of an existing maintenance difficulty, work person is sent to prepare to distribute the task
To the after-sale service personnel in portion after sale, because system is provided with which task each employee can handle, send work person will soon
Which has finding out the employee that can repair ULP5 model air-conditionings among attendant after sale, then in view of the maintenance of the task
Difficulty is larger, and the ability level grade of selection maintenance air-conditioning is five in the after-sale service personnel that can repair ULP5 model air-conditionings
Level（The ability level grade of maintenance air-conditioning be divided into one-level, two level ..., Pyatyi, Pyatyi represents ability level highest）Employee
.
【Embodiment 5】As shown in figure 5, a kind of system work dispatching method, including determine to be sent work task the step of, one
It is determined that the step of being sent work object and one send work step rapid；
S1：It is determined that the step of being sent work task：It is determined that need send the task of work；
S2：It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Individual, rather than group/class, same one role of period can only associate unique user, and a user-association one or more angle
Color；
S3：Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, sent the user of the role association of work
Corresponding employee obtains and sends task.
The step of also including a setting task urgency, work person is sent to carry out sending man-hour to select a task urgency,
The urgency for being sent work role to show the task when receiving task.Such as：Be divided into 5 grades (immediately/it is preferential it is/normal/postpone/most
Afterwards), man-hour is sent to be defaulted as normally, sending work person to change when work is sent.
In above-described embodiment, as shown in figure 4, it is independent individual property role that the application, which is sent the object of work, below to logical
Independent individual property role is crossed user is carried out to authorize possessed advantage to analyze：
User can only be defined the competence by it with associating for role, if to change the authority of user, be gathered around by adjusting role
Some authorities change the purpose for being associated with the authority of the user of the role to reach.User is not authorized directly, but passes through it
Associated role authorizes to user, and after user-association role, the user just has all operations of the role
Authority.
Role is one-to-one to the relation of user（When the role is with a user-association, other users can not then associate again
The role；If the role by user-association, can not select to associate by other users；The i.e. same period, role can and
Can only be by a user-association）.User is one-to-many to the relation of role（One user can associate multiple roles simultaneously）.
The definition of role：Role is without the property such as group/class/classification/post/position/work post, but non-set
Property, role have uniqueness, and role is self-existent independent individual；Equivalent to post number in enterprises and institutions apply
（The non-post in post number herein, a post may have multiple employees simultaneously, and one post number of same period can only correspond to one
Individual employee）.
Citing：Following role can be created in some Corporation system：General manager, vice general manager 1, vice general manager 2, Beijing sale
One manager, Beijing sell two manager, Beijing sell three managers, Shanghai sales engineer 1, Shanghai sales engineer 2, on
Extra large sales engineer 3, Shanghai sales engineer 4, Shanghai sales engineer 5 ...
User and the incidence relation of role：The said firm vice general manager 2 if the said firm employee Zhang San holds a post, while Beijing sale of holding a post
One manager, the then role that Zhang San needs to associate sell a manager for vice general manager 2 and Beijing, and Zhang San has the two angles
The authority of color.
The concept of traditional role is group/class/post/position/work post property, and a role can correspond to multiple users.And
The concept of the application " role " is equivalent to post number/station number, the role being also analogous in movie and television play：One role is the same as the moment
Section（Childhood, juvenile, middle age ...）It can only be played by a performer, and a performer may divide decorations polygonal.
Can during user is created association role, can also after the completion of user creates association role at any time.With
The incidence relation with role can be released after the association role of family at any time, the incidence relation with other roles can also be established at any time.
The composition of the role is：Numbered in post name+hilllock.Such as：Workshop Production worker 1, Workshop Production worker 2, car
Between direct labor 3 ... role be independent individual, equivalent to post number, the concept of station number, different from traditional rights management body
Role in system, the concept of role is group/class property of post/position/work post etc. in traditional system.
After the employee Zhang San that illustrates below enters certain company, the relation between employee, user and role is：
1st, new registration：The new registration of employee, it is directly the user（Employee）The role of corresponding post number/station number is selected to be closed
Connection, example：Zhang San's registration company（Company is that Zhang San is assigned with a Zhang San user）, action is in sale one, is born
Blame the sale of Beijing Area's refrigerator product（Corresponding role is sale one subordinate " this role of sales engineer 5 "）, then open
Three users directly select " this role association of sales engineer 5 ".
2nd, position is increased：Zhang San worked after a period of time, and company also arranges Zhang San to be responsible for the pin of Beijing Area's tv product
Sell（Corresponding role is sale one subordinate " this role of sales engineer 8 "）And hold a concurrent post portion supervisor after sale（Corresponding portion after sale
It is responsible for 1 this role）, then Zhang San user be further added by association sale one subordinate " sales engineer 8 " and after sale subordinate " after sale
Portion is responsible for 1 " the two roles, and now, Zhang San employee is associated with three roles, respectively sells the " sales engineer of a subordinate
5 ", " sales engineer 8 " and after sale subordinate " after sale portion supervisor 1 ", Zhang San user then has the authority of these three roles.
3rd, position is reduced：A period of time has been spent again, and company determines to allow Zhang San's tenure portion after sale to handle（Corresponding subordinate after sale
" portion manager after sale " this role）, and no longer hold a concurrent post other work.Then Zhang San's user-association subordinate after sale " portion manager after sale " this
Individual role, while cancel three roles associated before this（Sell " sales engineer 5 ", " sales engineer 8 " and selling for a subordinate
" portion supervisor 1 " after sale under rear portion）, now, Zhang San user only possesses the authority of subordinate " portion manager after sale " this role after sale.
4th, the adjustment of role-security（The adjustment of the authority possessed for role in itself）：As company determines increase portion after sale
The authority of manager, then it need to only increase the mandate that this role is handled to portion after sale, then Zhang San user is because portion handles after sale
The authority of this role adds, and the authority of Zhang San user also increases.
5th, leave office：After 1 year, Zhang San leaves office, then cancels Zhang San user and subordinate " portion manager after sale " this role after sale
Association.
Citing：Company is in dynamic manage, and the registration of office worker, leaving office often persistently occurs, but post number/station
Number change it is considerably less (or even not changing over a period to come).
Classical authorization method：In the case of more than systemic-function point, authorized with the role of traditional group/class property,
Not only authorize workload big, it is numerous and diverse, and error-prone, or even malfunctioned and be all not easy to find in a short time, it is easily right
System user causes damage.
The application authorization method：The application is that the role of post number/station property is authorized, user-association role
And define the competence, then to the control of user right, realized simply by the incidence relation of simple user-role, allow authority
Control becomes simple, easy to operate, clear, is greatly improved and authorizes efficiency and mandate reliability.
Described above is only the preferred embodiment of the present invention, it should be understood that the present invention is not limited to described herein
Form, the exclusion to other embodiment is not to be taken as, and can be used for various other combinations, modification and environment, and can be at this
In the text contemplated scope, it is modified by the technology or knowledge of above-mentioned teaching or association area.And those skilled in the art are entered
Capable change and change does not depart from the spirit and scope of the present invention, then all should be in the protection domain of appended claims of the present invention
It is interior.
Claims (10)
1. a kind of system work dispatching method, it is characterised in that work is sent in the step of determining to be sent work task including one, a determination
The step of object and one send work step rapid, it is determined that the step of being sent work task and the step of determine to be sent work object order regardless of elder generation
Afterwards；
It is determined that the step of being sent work task：It is determined that need send the task of work；
It is determined that the step of being sent work object：It is determined that being sent the object of work, the object is role, and the role is independent
Body, rather than group/class, same one role of period can only associate unique user, and a user-association one or more role；
Send work step rapid：The role of work will be needed send the task of work to be distributed to be sent, sent the user couple of the role association of work
The employee answered obtains institute and sends task.
A kind of 2. system work dispatching method according to claim 1, it is characterised in that：Also include a step for retracting task
Suddenly, the role of work is sent to retract being sent work of the task by the step.
A kind of 3. system work dispatching method according to claim 1, it is characterised in that：Also the role selecting including being sent work is
The step of work is sent in no receiving.
A kind of 4. system work dispatching method according to claim 1, it is characterised in that：Described role must select a portion
Door, role once selector behind the door if the role belong to the department, the title of the role is unique under department, the numbering of role
It is unique in systems, role is authorized according to the action of role.
A kind of 5. system work dispatching method according to claim 3, it is characterised in that：Also include a trans-departmental transfer-position of user
Management process, specifically include：
（1）Cancellation user associates with the role's in former department；
（2）User and the role in new department are associated, user automatically obtains task of work is sent to the new role.
A kind of 6. system work dispatching method according to claim 1, it is characterised in that：The corresponding employee of one user, one
The corresponding user of individual employee, user can and can only be defined the competence by it with associating for role.
A kind of 7. system work dispatching method according to claim 1, it is characterised in that：Also including one sets needs to be sent work
Role or employee can handle task the step of.
A kind of 8. system work dispatching method according to claim 7, it is characterised in that：Also including one sets needs to be sent work
Role or employee handle corresponding task ability level grade the step of.
A kind of 9. system work dispatching method according to claim 1, it is characterised in that：The role for being sent work is one or more
It is individual, when being sent the role of work to be multiple, it is necessary to specify a responsible role.
A kind of 10. system work dispatching method according to claim 1, it is characterised in that：Also including one sets task urgent
The step of spending, send work person carrying out sending man-hour to select a task urgency, sent work role to show this when receiving task
The urgency of business.
Priority Applications (3)
| Application Number | Priority Date | Filing Date | Title |
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| CN201710596958.5A CN107368968A (en) | 2017-07-20 | 2017-07-20 | A kind of system work dispatching method |
| PCT/CN2018/096345 WO2019015656A1 (en) | 2017-07-20 | 2018-07-19 | System dispatching method |
| CN201810798410.3A CN108932610B (en) | 2017-07-20 | 2018-07-19 | System dispatching method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710596958.5A CN107368968A (en) | 2017-07-20 | 2017-07-20 | A kind of system work dispatching method |
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|---|---|
| CN107368968A true CN107368968A (en) | 2017-11-21 |
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ID=60306928
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|---|---|---|---|
| CN201710596958.5A Pending CN107368968A (en) | 2017-07-20 | 2017-07-20 | A kind of system work dispatching method |
| CN201810798410.3A Active CN108932610B (en) | 2017-07-20 | 2018-07-19 | System dispatching method |
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| Application Number | Title | Priority Date | Filing Date |
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| WO (1) | WO2019015656A1 (en) |
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108197838A (en) * | 2018-02-08 | 2018-06-22 | 广东电网有限责任公司江门供电局 | A kind of power construction operating risk management-control method |
| CN108665154A (en) * | 2018-04-26 | 2018-10-16 | 上海韦地计算机科技有限公司 | A kind of aeronautical product production process execution management system |
| CN108965109A (en) * | 2018-06-27 | 2018-12-07 | 腾讯科技（深圳）有限公司 | A kind of instant messaging control method, device and storage medium |
| CN109167717A (en) * | 2017-07-29 | 2019-01-08 | 成都牵牛草信息技术有限公司 | The method for presetting instant messaging account contact person and default address list according to the communication relations between role |
| WO2019015656A1 (en) * | 2017-07-20 | 2019-01-24 | 成都牵牛草信息技术有限公司 | System dispatching method |
| CN111695747A (en) * | 2019-03-13 | 2020-09-22 | 鸿富锦精密电子（成都）有限公司 | Intelligent dispatching method and device and computer readable storage medium |
| CN112884335A (en) * | 2021-03-03 | 2021-06-01 | 银清科技有限公司 | Multi-role personnel arrangement and task assignment method, device and system |
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| CN110020813A (en) * | 2019-04-18 | 2019-07-16 | 厦门烟草工业有限责任公司 | Workform management method, apparatus and computer readable storage medium |
| CN113592106B (en) * | 2021-07-07 | 2023-12-19 | 杭州智果科技有限公司 | Work order service system |
| CN117132171B (en) * | 2023-10-26 | 2024-01-02 | 江苏工小兔信息科技有限公司 | Automatic office information management system |
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| CN101159053A (en) * | 2007-11-23 | 2008-04-09 | 金蝶软件（中国）有限公司 | Resources distribution method and system |
| CN102468971A (en) * | 2010-11-04 | 2012-05-23 | 北京北方微电子基地设备工艺研究中心有限责任公司 | Authority management method and device, and authority control method and device |
| US20140228976A1 (en) * | 2013-02-12 | 2014-08-14 | Nagaraja K. S. | Method for user management and a power plant control system thereof for a power plant system |
| CN104715313A (en) * | 2013-12-12 | 2015-06-17 | 笛飞儿顾问有限公司 | Dispatching management system and method |
| CN105809329B (en) * | 2016-02-29 | 2017-12-26 | 江苏省电力公司张家港市供电公司 | A kind of electric power calling repairing system and work order reception device |
| CN106485417A (en) * | 2016-10-17 | 2017-03-08 | 南京国电南自电网自动化有限公司 | Photovoltaic plant based on dynamic self-adapting task scheduling strategy moves O＆M method |
| CN106845809A (en) * | 2017-01-11 | 2017-06-13 | 东方航空技术有限公司 | A kind of engineering course line work dispatching method, system and device, dispatching system |
| CN107368968A (en) * | 2017-07-20 | 2017-11-21 | 成都牵牛草信息技术有限公司 | A kind of system work dispatching method |
-
2017
- 2017-07-20 CN CN201710596958.5A patent/CN107368968A/en active Pending
-
2018
- 2018-07-19 CN CN201810798410.3A patent/CN108932610B/en active Active
- 2018-07-19 WO PCT/CN2018/096345 patent/WO2019015656A1/en active Application Filing
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| WO2019015656A1 (en) * | 2017-07-20 | 2019-01-24 | 成都牵牛草信息技术有限公司 | System dispatching method |
| CN109167717A (en) * | 2017-07-29 | 2019-01-08 | 成都牵牛草信息技术有限公司 | The method for presetting instant messaging account contact person and default address list according to the communication relations between role |
| CN109167717B (en) * | 2017-07-29 | 2021-12-07 | 成都牵牛草信息技术有限公司 | Method for presetting instant messaging account number contact and address list according to communication relation between roles |
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| CN112884335A (en) * | 2021-03-03 | 2021-06-01 | 银清科技有限公司 | Multi-role personnel arrangement and task assignment method, device and system |
Also Published As
| Publication number | Publication date |
|---|---|
| CN108932610B (en) | 2021-04-06 |
| WO2019015656A1 (en) | 2019-01-24 |
| CN108932610A (en) | 2018-12-04 |
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