CN105427006A - Car-renting service system and method supporting online to offline car-renting mode - Google Patents

Car-renting service system and method supporting online to offline car-renting mode Download PDF

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Publication number
CN105427006A
CN105427006A CN201410475375.3A CN201410475375A CN105427006A CN 105427006 A CN105427006 A CN 105427006A CN 201410475375 A CN201410475375 A CN 201410475375A CN 105427006 A CN105427006 A CN 105427006A
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China
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car
user
information
module
service
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CN201410475375.3A
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Chinese (zh)
Inventor
周旭光
蒋文
盛原友
赵乔
王洪
邹舟
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Shenzhen Zhongding Technology Service Co., Ltd.
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Shenzhen Electricity Qing Science And Technology Ltd
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Priority to CN201410475375.3A priority Critical patent/CN105427006A/en
Publication of CN105427006A publication Critical patent/CN105427006A/en
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Abstract

The invention provides a car-renting service system and method supporting an online to offline car-renting mode to solve the problems that a conventional car-renting service system relies heavily on labor, is difficult in terms of car monitoring, cannot support offline services enough, etc. The system includes: a user registration and password correction module, which verifies authenticity of basic information of a user and makes a registration file; a monitoring management module, which monitors the current state information of a car; a service handing module, which is used for online reservation of the user and submitting and handling an order; an emergency handling module, which provides services for car emergencies; an accident or rule violation handling module, which handles car accidents or violation; a charging management module, which charges for a car-renting process; an identity verifying module, which verifies the identity of the user when the user comes to pick up a car; and a parking stall monitoring module, which monitors parking stall information in real time.

Description

Support Line is reached the standard grade down the service of cars on hire system and method for the pattern of hiring a car
Technical field
The present invention relates to networking technology area, particularly relate to a kind of Support Line and to reach the standard grade down the service of cars on hire system and method for (OnlineToOffline, be called for short " O2O ") pattern of hiring a car.
Background technology
Along with leisure and the growth of business tour demand, and hold the increase of driving license number, whole market access Fast growth phase of hiring a car.In addition, the limit board policy of various places successively promulgation is also in the demand objectively adding automobile leasing.Current vehicle leasing market, the common pattern of hiring a car has B2C (BusinessToConsumer, B to C) pattern of hiring a car, P2P (PeerToPeer, point-to-point) pattern of hiring a car, and O2O hires a car pattern.
During for above pattern of hiring a car to realize, the corresponding service of cars on hire system of general needs is supported, such as: the service of cars on hire system supporting B2C, support the service of cars on hire system of P2P, support the service of cars on hire system of O2O, the ubiquitous problem of these service systems is: the service of cars on hire system supporting B2C and P2P, large and more difficult to vehicle monitoring management to artificial dependence, support the service of cars on hire system of O2O, pay attention to online service support and ignore the support management to serving under subscribers feeder for general.
Summary of the invention
The service of cars on hire system and method that embodiment of the present invention technical matters to be solved provides a kind of Support Line to reach the standard grade down the pattern of hiring a car, can solve that traditional service of cars on hire system on human work dependence is large, vehicle is difficult to the problems such as service support under monitoring, line is inadequate.
The embodiment of the present invention is as follows for solving the problems of the technologies described above the technical scheme provided:
Support Line is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, comprising: user's registration and password modified module, vehicle monitoring management module, service handling module, emergency case processing module, meet accident or processing module violating the regulations, accounting module, authentication module and parking position monitoring module;
Described user's registration and password modified module, for carrying out certification and registration file to the authenticity of user basic information;
Described monitoring management module, for monitoring vehicle current state information;
Described service handling module, preengages with order submission online for user and accepts;
Described emergency case processing module, gives prominence to situation service for providing vehicle;
Describedly to meet accident or processing module violating the regulations, for meet accident to vehicle or the situation of breaking rules and regulations processes;
Described billing management module, for completing the charging work of the process of hiring a car;
Described authentication module, for carrying out user authentication work when carrying car;
Described parking position monitoring module, for monitoring in real time parking space information.
Wherein, the vehicle's current condition information of described monitoring management module monitors comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.
Wherein, described authentication module comprises:
Interactive unit, carries out alternately for entering at authenticating user identification with user;
Collecting unit, for gathering the identity information of user, described identity information comprises: user's face information;
Comparing unit, the identity information provided during for the subscriber identity information of collection and user being registered is compared; And
First central control unit, when the identity information for providing when comparing unit comparison is registered to the subscriber identity information gathered with user mates, then indicates vehicle control syetem to allow to pick up the car.
Wherein, described authentication module, comprising:
Scanning element, for describing the relevant information of user, this relevant information comprises: ID (identity number) card information, driver's license information and facial information;
Second central control unit, the relevant information for described user confirms, after to be confirmed, send and unlocks Quick Response Code to user's mobile device, utilizes this unblock Quick Response Code to realize picking up the car to make user; And
Quick Response Code recognizer, for mating unblock Quick Response Code, if the match is successful, then indicates vehicle control syetem to allow to pick up the car.
Wherein, described parking position monitoring system comprises:
Multiple parking space information collection unit, whether occupied for gathering parking stall, and parking space information will be collected report; And
Parking stall administrative unit, for the parking space information that unified each parking stall collecting unit gathers, and provides multiple parking scheme to user based on parking space information.
Support Line is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, comprising:
To be registered by user and password modified module carries out certification to the authenticity of user basic information and steps on
By monitoring management module monitors vehicle's current condition information;
Realize user by service handling module preengage with order submission online and accept;
Vehicle is provided to give prominence to situation service by emergency case processing module;
By to meet accident or processing module violating the regulations is met accident to vehicle or the situation of breaking rules and regulations processes;
The charging work of the process of hiring a car is completed by billing management module;
User authentication work is carried out when carrying car by authentication module;
By parking position monitoring module, parking space information is monitored in real time.
Wherein, described vehicle's current condition information comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.
Wherein, describedly carrying out user authentication work when carrying car, comprising:
Gather the identity information of user, described identity information comprises: user's face information;
The identity information provided when the subscriber identity information of collection and user being registered is compared; And
When the identity information provided when comparison is registered to the subscriber identity information gathered with user mates, then vehicle control syetem is indicated to allow to pick up the car.
Wherein, describedly carrying out user authentication work when carrying car, comprising:
The relevant information of scanning user, this relevant information comprises: ID (identity number) card information, driver's license information and facial information;
The relevant information of described user is confirmed, after to be confirmed, send and unlock Quick Response Code to user's mobile device, utilize this unblock Quick Response Code to realize picking up the car to make user; And
Read and unlock 2 D code information, and mate, if the match is successful, then indicate vehicle control syetem to allow to pick up the car.
Wherein, describedly in real time monitoring carried out to parking space information comprise:
Whether occupiedly gather parking stall, and parking space information will be collected report; And
There is provided multiple parking scheme to user based on described parking space information.
The beneficial effect of the embodiment of the present invention is:
The embodiment of the present invention, by using the service of cars on hire system of automotive electronic technology, 3G technology and Internet technology, solve that traditional service of cars on hire system on human work dependence is large, vehicle is difficult to the problems such as service support under monitoring, line is inadequate, such as: authentication module support of the present invention " to be asked for/give back vehicle at website ", can greatly improve client's facility, vehicle utilization factor, reduce client's expenditure; Emergency case processing module of the present invention, effectively can ensure that quality and the quality of service; Multi Identity Attestation and a vehicle monitoring module safety are guaranteed.Billing management module and monitoring management module effectively in conjunction with fairness and the rationality of premium, ensured consumers' rights and interests from root.
Accompanying drawing explanation
Fig. 1 is that Support Line of the present invention is reached the standard grade down the structural representation of embodiment of service of cars on hire system of the pattern of hiring a car;
Fig. 2 is the structural representation of the first embodiment of authentication module in Fig. 1;
Fig. 3 is the structural representation of the second embodiment of authentication module in Fig. 1;
Fig. 4 is the structural representation of the embodiment of parking position monitoring module in Fig. 1;
Fig. 5 is the schematic flow sheet of the specific embodiment of user authentication of the present invention and flow process of picking up the car.
Embodiment
In order to make technical matters solved by the invention, technical scheme and beneficial effect clearly understand, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
As shown in Figure 1, be that Support Line provided by the invention is reached the standard grade down the structural representation of embodiment of service of cars on hire system 100 of the pattern of hiring a car, it comprises: user's registration and password modified module 101, vehicle monitoring management module 102, service handling module 103, emergency case processing module 104, meet accident or processing module violating the regulations 105, accounting module 106, authentication module 107 and parking position monitoring module 108; It should be noted that, above-mentioned each module can be passed through wireless network (such as: 3G), cable network and cloud service network etc. and carry out being connected and interactive information, rationally can determine as the case may be for above-mentioned each module position those skilled in the art in practice in addition, be not repeated herein.
Wherein, user's registration and password modified module 101, for carrying out certification and registration file to the authenticity of user basic information.
Herein, user basic information comprises: ID (identity number) card information, driver's license information and bank card information etc., whether the ID (identity number) card information wherein provided by national citizen ID certificate number inquiry service centre authenticated is true, utilizes traffic police net inquiring user driver's license information and deduction of points situation etc.
Wherein, vehicle monitoring management module 102, for monitoring vehicle current state information.
Herein, vehicle's current condition information comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.Wherein, the acquisition of these information obtains mainly through vehicle-mounted monitoring system.In addition, vehicle monitoring module simultaneously can built-in warning device, can report to the police.
Wherein, service handling module 103, preengages with order submission online for user and accepts.
Herein, the flow process of service handling generally comprises: first user opens mobile phone A PP and logs in, the information determination user right that system provides according to user.Then user fills in the information of hiring a car (comprise time of chartering, hire a car place, vehicle needs etc.), and system goes out from the nearest place of picking up the car of user, information of vehicles according to the information search that user submits to.Its credit card remaining sum of the information inquiry that simultaneity factor provides when can register according to user and driver's license deduction of points situation, if Sorry, your ticket has not enough value for user credit card (or bank card, wage card etc.), reminding user is supplemented with money, and driver's license deduction of points seriously will stop this reservation.User selects oneself comparatively satisfied mode of hiring a car, and confirms to hire a car.
Wherein, emergency case processing module 104, gives prominence to situation service for providing vehicle.
Situation of having dashed forward herein mainly comprises: blow out, cast anchor.When user faces emergency case, click the key Help function key on APP, rent-a-car company will obtain positional information according to vehicle positioning system, then arranges maintenance personal to come rapidly to keep in repair.
Wherein, meet accident or processing module violating the regulations 105, for meet accident to vehicle or the situation of breaking rules and regulations processes.
Herein, meet accident or destruction situation that processing module violating the regulations can occur in the process of renting for automobile, company determines whether in insurance coverage according to the qualification result of insurance company (or third party), if not in insurance coverage, to be claimed compensation scheme by third party according to destructiveness, if user is unsatisfied with reparation scheme, by tenantry and the negotiation of lease side.
Wherein, billing management module 106, for completing the charging work of the process of hiring a car.
Herein, billing management module charging from the time of picking up the car of reservation, if t after reservation 1do not pick up the car in hour and be free of charge, t 1~ t 2the little period then temporally collects promise breaking expense, if more than t 2hour then reservation is cancelled automatically; Behind reservation parking stall, if t 1interior returning the car less than parking site is free of charge, if more than t 1hour then temporally fee.The statement of expense is sent to central control system by billing management module, and expense is dealt on user mobile phone by center system again, and user confirms.Bank's way of bailment can be utilized in addition directly from extraction expense user credit card.
Wherein, authentication module 107, for carrying out user authentication work when carrying car.
Herein, authentication mode when carrying car mainly contains two kinds, and as shown in Figure 2, this authentication module 107: interactive unit 1071, carries out alternately for entering at authenticating user identification with user one; Collecting unit 1072, for gathering the identity information of user, described identity information comprises: user's face information; Comparing unit 1073, the identity information provided during for the subscriber identity information of collection and user being registered is compared; And first central control unit 1074, when the identity information for providing when comparing unit comparison is registered to the subscriber identity information gathered with user mates, then instruction vehicle control syetem allows to pick up the car.
As shown in Figure 3, this authentication module 107 comprises another kind: scanning element 1075, and for describing the relevant information of user, this relevant information comprises: ID (identity number) card information, driver's license information and facial information; Second central control unit 1076, the relevant information for described user confirms, after to be confirmed, send and unlocks Quick Response Code to user's mobile device, utilizes this unblock Quick Response Code to realize picking up the car to make user; And Quick Response Code recognizer 1077, for mating unblock Quick Response Code, if the match is successful, then indicate vehicle control syetem to allow to pick up the car.
In addition, if pick up the car successfully, then vehicle four steering indicating light flickers twice; If aforesaid, it fails to match, and vehicle is blown a whistle once (allow user's three mistakes, three times errant vehicle enters the state of alert).In addition, after obtaining vehicle, directly start if do not pull out charging wire, vehicle cannot start, and front left steering indicating light glimmers three times.In addition, if do not carry out authentication or malicious sabotage, pick up the car, vehicle will enter the state of alert
Wherein, parking position monitoring module 108, for monitoring in real time parking space information.
Herein, Unified number is carried out, one_to_one corresponding in parking stall and charging plug.When parking stall stops there is vehicle, charging plug is occupied, by electronic communication technology, real-time information is passed to center controlling platform, by after the unified process of center controlling platform, parking space information is fed back to user, and provides several parking scheme to select for user for user.Whether concrete parking position monitoring module 108, comprising: multiple parking space information collection unit 10811 to 1081n, occupied for gathering parking stall, and will collect parking space information and report; And parking stall administrative unit is used for the parking space information that unified each parking stall collecting unit gathers, and provides multiple based on parking space information and stop to user.
The present embodiment, by using the service of cars on hire system of automotive electronic technology, 3G technology and Internet technology, solve that traditional service of cars on hire system on human work dependence is large, vehicle is difficult to the problems such as service support under monitoring, line is inadequate, such as: authentication module support of the present invention " to be asked for/give back vehicle at website ", can greatly improve client's facility, vehicle utilization factor, reduce client's expenditure; Emergency case processing module of the present invention, effectively can ensure that quality and the quality of service; Multi Identity Attestation and vehicle monitoring module make vehicle safety be guaranteed.The strong combination of billing management module and monitoring management module ensure that and fairness and the rationality of charging ensured consumers' rights and interests from root.
Corresponding to above-mentioned system embodiment, present invention also offers a kind of Support Line and to reach the standard grade down the service of cars on hire method of the pattern of hiring a car, the detail of the method with reference to described in aforesaid system embodiment, only can be described its key step at this.The method flow process mainly comprises the following steps:
Step 11, to be registered by user and password modified module carries out certification to the authenticity of user basic information and registration is filed.
Step 12, by monitoring management module monitors vehicle's current condition information.Wherein, vehicle's current condition information comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.
Step 13, to be realized user by service handling module and to preengage online and order is submitted to and accepts.
Step 14, vehicle is provided to give prominence to situation service by emergency case processing module.
Step 15, by meet accident or processing module violating the regulations is met accident to vehicle or the situation of breaking rules and regulations processes.
Step 16, completed the charging work of the process of hiring a car by billing management module.
Step 17, carry out user authentication work by authentication module when carrying car.
Wherein, user authentication has two kinds of modes, and respectively: carrying out user authentication work when carrying car, comprising: the identity information gathering user, described identity information comprises: user's face information; The identity information provided when the subscriber identity information of collection and user being registered is compared; And when when comparison is registered to the subscriber identity information gathered with user, the identity information that provides mates, then instruction vehicle control syetem allows to pick up the car.
Or carrying out user authentication work when carrying car, comprising: the relevant information of scanning user, information comprises: ID (identity number) card information, driver's license information and facial information; The relevant information of described user is confirmed, after to be confirmed, send and unlock Quick Response Code to user's mobile device, utilize this unblock Quick Response Code to realize picking up the car to make user; And read unblock 2 D code information, and mate, if the match is successful, then indicate vehicle control syetem to allow to pick up the car.
Above-mentioned two kinds of processes specifically can shown in reference diagram 5.
Step 18, by parking position monitoring module, parking space information to be monitored in real time.Wherein, in real time monitoring is carried out to parking space information and comprises: whether occupiedly gather parking stall, and parking space information will be collected report; And provide multiple parking scheme to user based on described parking space information.
It should be noted that, above step not performs in strict accordance with above order, and those skilled in the art as required, can reasonably arrange the execution sequence of each step.
The embodiment of the present invention, by using the service of cars on hire system of automotive electronic technology, 3G technology and Internet technology, solves that traditional service of cars on hire system on human work dependence is large, vehicle is difficult to the problems such as service support under monitoring, line is inadequate.
One of ordinary skill in the art will appreciate that all or part of flow process realized in above-described embodiment method, that the hardware that can carry out instruction relevant by computer program has come, described program can be stored in a computer read/write memory medium, this program, when performing, can comprise the flow process of the embodiment as above-mentioned each side method.Wherein, described storage medium can be magnetic disc, CD, read-only store-memory body (Read-OnlyMemory, ROM) or random store-memory body (RandomAccessMemory, RAM) etc.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all any amendments done within the spirit and principles in the present invention, equivalent replacement and improvement etc., all should be included within protection scope of the present invention.

Claims (10)

1. Support Line is reached the standard grade down a service of cars on hire system for the pattern of hiring a car, it is characterized in that: comprising: user's registration and password modified module, vehicle monitoring management module, service handling module, emergency case processing module, meet accident or processing module violating the regulations, accounting module, authentication module and parking position monitoring module;
Described user's registration and password modified module, for carrying out certification and registration file to the authenticity of user basic information;
Described monitoring management module, for monitoring vehicle current state information;
Described service handling module, preengages with order submission online for user and accepts;
Described emergency case processing module, gives prominence to situation service for providing vehicle;
Describedly to meet accident or processing module violating the regulations, for meet accident to vehicle or the situation of breaking rules and regulations processes;
Described billing management module, for completing the charging work of the process of hiring a car;
Described authentication module, for carrying out user authentication work when carrying car;
Described parking position monitoring module, for monitoring in real time parking space information.
2. Support Line as claimed in claim 1 is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, and it is characterized in that: the vehicle's current condition information of described monitoring management module monitors comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.
3. Support Line as claimed in claim 1 is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, and it is characterized in that: described authentication module comprises:
Interactive unit, carries out alternately for entering at authenticating user identification with user;
Collecting unit, for gathering the identity information of user, described identity information comprises: user's face information;
Comparing unit, the identity information provided during for the subscriber identity information of collection and user being registered is compared; And
First central control unit, when the identity information for providing when described comparing unit comparison is registered to the subscriber identity information gathered with user mates. instruction vehicle control syetem allows to pick up the car.
4. Support Line as claimed in claim 1 is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, its in: described authentication module, comprising:
Scanning element, for describing the relevant information of user, this relevant information comprises: ID (identity number) card information, driver's license information and facial information;
Second central control unit, the relevant information for described user confirms, after to be confirmed, send and unlocks Quick Response Code to user's mobile device, utilizes this unblock Quick Response Code to realize picking up the car to make user; And
Quick Response Code recognizer, for mating unblock Quick Response Code, if the match is successful, then indicates vehicle control syetem to allow to pick up the car.
5. Support Line as claimed in claim 1 is reached the standard grade down the service of cars on hire system of the pattern of hiring a car, and it is characterized in that: described parking position monitoring system comprises:
Multiple parking space information collection unit, whether occupied for gathering parking stall, and parking space information will be collected report; And
Parking stall administrative unit, for the parking space information that unified each parking stall collecting unit gathers, and provides multiple parking scheme to user based on parking space information.
6. Support Line is reached the standard grade down a service of cars on hire system for the pattern of hiring a car, it is characterized in that: comprising:
By user's registration and password modified module, certification and registration file are carried out to the authenticity of user basic information;
By monitoring management module monitors vehicle's current condition information;
Realize user by service handling module preengage with order submission online and accept;
Vehicle is provided to give prominence to situation service by emergency case processing module;
By to meet accident or processing module violating the regulations is met accident to vehicle or the situation of breaking rules and regulations processes;
The charging work of the process of hiring a car is completed by billing management module;
User authentication work is carried out when carrying car by authentication module;
By parking position monitoring module, parking space information is monitored in real time.
7. Support Line as claimed in claim 6 is reached the standard grade down the service of cars on hire method of the pattern of hiring a car, and it is characterized in that: described vehicle's current condition information comprises following at least one item: cell voltage, electric current, electricity, cell health state, battery estimate filling time, predicted vehicle every kilometer power consumption and car amount position.
8. Support Line as claimed in claim 6 is reached the standard grade down the service of cars on hire method of the pattern of hiring a car, and it is characterized in that: describedly carry out user authentication work when carrying car, comprising:
Gather the identity information of user, described identity information comprises: user's face information;
The identity information provided when the subscriber identity information of collection and user being registered is compared; And
When the identity information provided when the subscriber identity information gathered is registered with user mates, then vehicle control syetem is indicated to allow to pick up the car.
9. Support Line as claimed in claim 6 is reached the standard grade down the service of cars on hire method of the pattern of hiring a car, and it is characterized in that: describedly carry out user authentication work when carrying car, comprising:
The relevant information of scanning user, this relevant information comprises: ID (identity number) card information, driver's license information and facial information;
The relevant information of described user is confirmed, after to be confirmed, send and unlock Quick Response Code to user's mobile device, utilize this unblock Quick Response Code to realize picking up the car to make user; And
Read and unlock 2 D code information, and mate, if the match is successful, then indicate vehicle control syetem to allow to pick up the car.
10. Support Line as claimed in claim 6 is reached the standard grade down the service of cars on hire method of the pattern of hiring a car, and it is characterized in that: describedly carry out monitoring in real time to parking space information and comprise:
Whether occupiedly gather parking stall, and the parking space information collected is reported; And
There is provided multiple parking scheme to user based on described parking space information.
CN201410475375.3A 2014-09-18 2014-09-18 Car-renting service system and method supporting online to offline car-renting mode Pending CN105427006A (en)

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