CN105205881A - Intelligent automobile data recorder and CRM (customer relationship management) cloud service system - Google Patents

Intelligent automobile data recorder and CRM (customer relationship management) cloud service system Download PDF

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Publication number
CN105205881A
CN105205881A CN201510629520.3A CN201510629520A CN105205881A CN 105205881 A CN105205881 A CN 105205881A CN 201510629520 A CN201510629520 A CN 201510629520A CN 105205881 A CN105205881 A CN 105205881A
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China
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cloud service
service system
crm
module
video
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Pending
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CN201510629520.3A
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Chinese (zh)
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刘毅
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Individual
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Abstract

The invention relates to an intelligent automobile data recorder and a CRM (customer relationship management) cloud service system. The intelligent automobile data recorder comprises a micro camera, a GPS (global positioning system) module, a mobile communication module, a storage and a CPU (central processing unit) chip. The micro camera is used for shooting videos in real time to record conditions around automobiles; the GPS module is used for recording geographic positions and driving information of the videos shot by the micro camera; the mobile communication module is used for uploading an authorized video shot by the micro camera in a certain time slot and information recorded by the GPS module in the time slot to a CRM cloud service platform through a wireless communication network. The storage is used for storing data. The CPU chip is connected with the micro camera, the GPS module, the mobile communication module and the storage, and is used for packaging the videos and the information recorded by the GPS module and storing the videos and the information into the storage. The intelligent automobile data recorder and the CRM cloud service system have the advantages that sharing of interested parties on the videos can be realized through the CRM cloud service platform, and follow-up services as needed can be also provided for the automobiles or drivers in case of automobile accidents.

Description

Intelligent travelling crane registering instrument and CRM cloud service system
Technical field
The present invention relates to a kind of drive recorder field, particularly relate to a kind of intelligent travelling crane registering instrument and CRM cloud service system.
Background technology
Along with popularizing of automobile, private car steps into family more and more sooner, and the problem caused because of the use of vehicle also gets more and more, as: there is traffic hazard, meet with and touch porcelain etc.The situation that drive recorder on the market occurs when can be travelled and even be parked by vehicle under video real time record around vehicle, but, current drive recorder only can record next section of video, but this section of video occur time, place, generation time car speed and the sharing problem to this section of video of other relevant benefit sides relevant with this section of video can not solve.Meanwhile, the follow-up service needing that vehicle or human pilot are provided when vehicle situation occurred, as: all cannot realize the rescue, accident Claims Resolution, confirmation of responsibility etc. of vehicle and personnel.
Summary of the invention
The object of this invention is to provide a kind of intelligent travelling crane registering instrument and CRM cloud service system, only can record next section of video to solve prior art middle rolling car registering instrument, but this section of video occur time, place, generation time car speed and the sharing problem to this section of video of other relevant benefit sides relevant with this section of video problem that can not solve.
For solving the problems of the technologies described above, as one aspect of the present invention, providing a kind of intelligent travelling crane registering instrument, comprising: minisize pick-up head, for real-time video capture with situation about occurring around registration of vehicle; GPS module, for recording geographic position and the driving information of the video of minisize pick-up head shooting; Mobile communication module, for the video of some time periods that the minisize pick-up head of having authorized is taken and in this time period the information of GPS module record be uploaded to CRM cloud service platform by wireless communication networks; Storer, for storing data; Cpu chip, is connected with minisize pick-up head, GPS module, mobile communication module and storer, for the information package of video and GPS module record being stored in storer.
Preferably, intelligent travelling crane registering instrument also comprises battery, and for powering to intelligent travelling crane registering instrument after vehicle is flame-out, battery charges after vehicle start-up.
Preferably, intelligent travelling crane registering instrument also comprises bluetooth module, for being connected with the mobile phone of car owner, the information of video and GPS module record is uploaded to CRM cloud service platform by mobile phone.
Present invention also offers a kind of CRM cloud service system, comprising: the first receiver module, for receiving the instruction from user mobile phone application; Sending module, sends uploading data instruction or authorized order for the instruction received according to the first receiver module to above-mentioned intelligent travelling crane registering instrument; Second receiver module, for receiving the data that intelligent travelling crane registering instrument is uploaded after receiving uploading data instruction; Memory module, for storing the data uploaded.
Preferably, the data uploaded, after receiving authorized order, are supplied to the relevant benefit side inquiry relevant with the data that this is uploaded by CRM cloud service system.
Preferably, CRM cloud service system is also included in the interactive system of carrying out that information transmission, result confirm mutually between relevant benefit side etc.
Preferably, CRM cloud service system also to the data analysis that intelligent travelling crane registering instrument is uploaded automatically when exceeding certain speed per hour and shock occurring, carries out manual intervention to remind staff and provides follow-up service.
Preferably, provide follow-up service to comprise and arrange rescue.
Preferably, when obtaining car owner and authorizing, relevant benefit by the video of CRM cloud service system inquiry intelligent travelling crane registering instrument in section sometime and can take time of this section of video, vehicle driving trace and Vehicle Speed.
Owing to have employed technique scheme, the present invention can record car speed when time that every section of video occurs, place, generation, and the sharing this section of video of other relevant benefit sides relevant with this section of video is achieved by CRM cloud service platform, the follow-up service needing when vehicle situation occurred to provide vehicle or human pilot is be provided simultaneously, as: to the problem such as rescue, accident Claims Resolution, confirmation of responsibility of vehicle and personnel.
Accompanying drawing explanation
Fig. 1 diagrammatically illustrates the structural representation of intelligent travelling crane registering instrument.
Reference numeral in figure: 1, minisize pick-up head; 2, GPS module; 3, mobile communication module; 4, CRM cloud service platform; 5, storer; 6, cpu chip; 7, battery; 8, bluetooth module; 9, mobile phone.
Embodiment
Below in conjunction with accompanying drawing, embodiments of the invention are described in detail, but the multitude of different ways that the present invention can be defined by the claims and cover is implemented.
As shown in Figure 1, the invention provides a kind of intelligent travelling crane registering instrument, comprising: minisize pick-up head 1, for real-time video capture with situation about occurring around registration of vehicle; GPS module 2, for recording geographic position and the driving information of the video that minisize pick-up head 1 is taken; Mobile communication module 3, is uploaded to CRM cloud service platform 4 for the video of some time periods taken by the minisize pick-up head of having authorized 1 and information that in this time period, GPS module 2 records by wireless communication networks; Storer 5, for storing data; Cpu chip 6, is connected with minisize pick-up head 1, GPS module 2, mobile communication module 3 and storer 5, is stored in storer 5 for the information package that video and GPS module 2 recorded.
Wherein, the geographic position of video refers to longitude and latitude, and driving information refers to travel speed, direction etc.; Cpu chip selects the chip supporting Android system, and mobile communication module 3 can generate the hardware system time automatically according to the system time of mobile operator; The time that storer 5 can store the video of minisize pick-up head shooting, video occurs, and the relevant geographical location information of this section of video and speed information, treat that car owner thinks if desired, the content transferring storage is uploaded.
Owing to have employed technique scheme, the present invention can record car speed when time that every section of video occurs, place, generation, and the sharing this section of video of other relevant benefit sides relevant with this section of video is achieved by CRM cloud service platform 4, the follow-up service needing when vehicle situation occurred to provide vehicle or human pilot is be provided simultaneously, as: to the problem such as rescue, accident Claims Resolution, confirmation of responsibility of vehicle and personnel.
Such as, suppose that various places traffic police, insurance company are as shareholder, authorize through car owner and obtain sharing of the information such as the associated video of drive recorder record and geographic position road speed, by the fix duty of very well and very expediently transport solution accident, setting loss, evade the problem such as insurant's insurance fraud, insurance company's Claims Resolution cost of serving height, also provide the facility of the aspects such as settlement of insurance claim simultaneously for car owner, no longer need to wait for for a long time, no longer need complicated Claims Resolution flow process.
Preferably, intelligent travelling crane registering instrument also comprises battery 7, and for powering to intelligent travelling crane registering instrument after vehicle is flame-out, battery 7 charges after vehicle start-up.Because drive recorder mainly relies on vehicle circuit to power, after vehicle is flame-out, drive recorder will no longer work, and battery can provide lasting power supply, and charges to battery after vehicle start-up, to guarantee the lasting use of battery.
Preferably, intelligent travelling crane registering instrument also comprises bluetooth module 8, for being connected with the mobile phone 9 of car owner, the information that video and GPS module 2 record is uploaded to CRM cloud service platform 4 by mobile phone.Part car owner is unwilling the campus network of mobile Internet access parts that commitment increases outward, can be connected, upload associated video and additional data thereof by the mobile phone flow of car owner by bluetooth with the mobile phone of car owner.
Present invention also offers a kind of CRM cloud service system, comprising: the first receiver module, for receiving the instruction from user mobile phone application; Sending module, sends uploading data instruction or authorized order for the instruction received according to the first receiver module to above-mentioned intelligent travelling crane registering instrument; Second receiver module, for receiving the data that intelligent travelling crane registering instrument is uploaded after receiving uploading data instruction; Memory module, for storing the data uploaded.
CRM cloud service system can be used for car owner to upload and preserves the associated video data that drive recorder records, and this section of video is supplied to the relevant benefit side inquiry relevant with this section of video after authorizing obtaining car owner.
Preferably, the data uploaded, after receiving authorized order, are supplied to the relevant benefit side inquiry relevant with the data that this is uploaded by CRM cloud service system.
Preferably, CRM cloud service system is also included in the interactive system of carrying out that information transmission, result confirm mutually between relevant benefit side etc.
Preferably, CRM cloud service system also to the data analysis that intelligent travelling crane registering instrument is uploaded automatically when exceeding certain speed per hour and shock occurring, carries out manual intervention to remind staff and provides follow-up service.
Preferably, provide follow-up service to comprise and arrange rescue.
Preferably, when obtaining car owner and authorizing, relevant benefit by the video of CRM cloud service system inquiry intelligent travelling crane registering instrument in section sometime and can take time of this section of video, vehicle driving trace and Vehicle Speed.
CRM cloud service system in the present invention can be used for the video managed, storage car Your Majesty passes, and for the inquiry of relevant benefit side, confirms subsequent result simultaneously; And can according to car owner's setting in advance, to the shock exceeding the generation of certain speed per hour, the information that drive recorder is uploaded automatically carries out the function of analyzing and reminding staff to carry out the follow-up services such as manual intervention provides (as: arranging rescue).Stake Holders check video captured by drive recorder and relevant information thereof by mobile phone application, the application of this mobile phone can when car owner authorizes agreement, time when being inquired about the video of the section sometime of drive recorder record by shareholder and take this section of video, vehicle driving trace and Vehicle Speed.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (9)

1. an intelligent travelling crane registering instrument, is characterized in that, comprising:
Minisize pick-up head (1), for real-time video capture with situation about occurring around registration of vehicle;
GPS module (2), for recording geographic position and the driving information of the video that minisize pick-up head (1) is taken;
Mobile communication module (3), is uploaded to CRM cloud service platform (4) for the video of some time periods taken by the described minisize pick-up head of having authorized (1) and information that in this time period, described GPS module (2) records by wireless communication networks;
Storer (5), for storing data;
Cpu chip (6), be connected with described minisize pick-up head (1), described GPS module (2), described mobile communication module (3) and described storer (5), be stored in described storer (5) for information package that described video and described GPS module (2) are recorded.
2. intelligent travelling crane registering instrument according to claim 1, is characterized in that, described intelligent travelling crane registering instrument also comprises battery (7), and for powering to described intelligent travelling crane registering instrument after vehicle is flame-out, described battery (7) charges after vehicle start-up.
3. intelligent travelling crane registering instrument according to claim 1, it is characterized in that, described intelligent travelling crane registering instrument also comprises bluetooth module (8), for being connected with the mobile phone of car owner, the information that described video and described GPS module (2) record is uploaded to described CRM cloud service platform (4) by described mobile phone.
4. a CRM cloud service system, is characterized in that, comprising:
First receiver module, for receiving the instruction from user mobile phone application;
Sending module, sends uploading data instruction or authorized order for the instruction received according to described first receiver module to the intelligent travelling crane registering instrument described in described claims 1 to 3;
Second receiver module, for receiving the data that described intelligent travelling crane registering instrument is uploaded after receiving described uploading data instruction;
Memory module, for the data uploaded described in storing.
5. CRM cloud service system according to claim 4, is characterized in that, the described data uploaded, after receiving described authorized order, are supplied to the relevant benefit side inquiry relevant with the data that this is uploaded by described CRM cloud service system.
6. CRM cloud service system according to claim 5, is characterized in that, described CRM cloud service system is also included in the interactive system of carrying out that information transmission, result confirm mutually between described relevant benefit side etc.
7. CRM cloud service system according to claim 5, it is characterized in that, described CRM cloud service system also to the data analysis that described intelligent travelling crane registering instrument is uploaded automatically when exceeding certain speed per hour and shock occurring, carries out manual intervention to remind staff and provides follow-up service.
8. CRM cloud service system according to claim 7, is characterized in that, described in provide follow-up service comprise arrange rescue.
9. CRM cloud service system according to claim 7, it is characterized in that, when obtaining car owner and authorizing, described relevant benefit can be inquired about the video of described intelligent travelling crane registering instrument in section sometime by described CRM cloud service system and take the time of this section of video, vehicle driving trace and Vehicle Speed.
CN201510629520.3A 2015-09-29 2015-09-29 Intelligent automobile data recorder and CRM (customer relationship management) cloud service system Pending CN105205881A (en)

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Cited By (22)

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CN105719363A (en) * 2016-01-25 2016-06-29 上海斐讯数据通信技术有限公司 Driving record processing system and method
CN106060569A (en) * 2016-06-27 2016-10-26 乐视控股(北京)有限公司 Live video broadcast method and device, apparatus and system
CN106204077A (en) * 2016-08-30 2016-12-07 世纪恒通科技股份有限公司 The method and system that a kind of online brush that can prevent from calling a taxi is single
CN106251421A (en) * 2016-07-25 2016-12-21 深圳市永兴元科技有限公司 Car damage identification method based on mobile terminal, Apparatus and system
CN106671935A (en) * 2017-02-23 2017-05-17 福建强闽信息科技有限公司 Invisible and reverse image pickup automobile data recorder based on narrow-band Internet of Things and usage method
CN106780827A (en) * 2016-11-10 2017-05-31 深圳市海云天科技股份有限公司 Vehicle transport monitoring system
CN107104693A (en) * 2017-05-22 2017-08-29 成都亿盟恒信科技有限公司 A kind of video of vehicle monitoring equipment uploads control system
CN107248285A (en) * 2017-08-11 2017-10-13 李硕 A kind of road traffic monitoring system and its monitoring method based on drive recorder
CN107516355A (en) * 2016-06-16 2017-12-26 晋杨实业有限公司 Drive recorder and the system and method to traveling state of vehicle record
CN107911405A (en) * 2017-09-30 2018-04-13 惠州市德赛西威汽车电子股份有限公司 A kind of intelligent vehicle-mounted system for automatically generating road book
CN108154572A (en) * 2016-12-02 2018-06-12 环达电脑(上海)有限公司 Running information assisted acquisition device and method
CN108259860A (en) * 2018-04-19 2018-07-06 深圳市成为智能交通系统有限公司 A kind of Rich Media's video monitoring system
CN108306904A (en) * 2016-08-25 2018-07-20 大连楼兰科技股份有限公司 Car networking road conditions video acquisition and sharing method and system
CN108537916A (en) * 2018-04-17 2018-09-14 深圳市元征科技股份有限公司 A kind of driving recording information processing method and device based on block chain
CN108830971A (en) * 2018-06-19 2018-11-16 绿车行(苏州)物联科技有限公司 Multi-party collaborative vehicle share system and its sharing method based on car networking
CN108986249A (en) * 2018-06-26 2018-12-11 杭州车厘子智能科技有限公司 Vehicle remote damage identification method and system based on panoramic looking-around image
CN109120892A (en) * 2018-07-28 2019-01-01 北京旺马科技有限公司 A kind of monitor video grasping means, equipment and storage medium
US10455185B2 (en) 2016-08-10 2019-10-22 International Business Machines Corporation Detecting anomalous events to trigger the uploading of video to a video storage server
CN111193909A (en) * 2020-01-09 2020-05-22 华平智慧信息技术(深圳)有限公司 Emergency rescue scene video acquisition method and system
CN112652090A (en) * 2020-12-22 2021-04-13 石家庄市科恒电子有限公司 Vehicle traveling recording system and device
CN112702314A (en) * 2020-12-04 2021-04-23 珠海格力电器股份有限公司 Method and device for processing video file of camera equipment
CN113115069A (en) * 2021-02-19 2021-07-13 深圳市麦谷科技有限公司 Video storage method and system of automobile data recorder

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Cited By (24)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105719363A (en) * 2016-01-25 2016-06-29 上海斐讯数据通信技术有限公司 Driving record processing system and method
CN107516355A (en) * 2016-06-16 2017-12-26 晋杨实业有限公司 Drive recorder and the system and method to traveling state of vehicle record
CN106060569A (en) * 2016-06-27 2016-10-26 乐视控股(北京)有限公司 Live video broadcast method and device, apparatus and system
CN106251421A (en) * 2016-07-25 2016-12-21 深圳市永兴元科技有限公司 Car damage identification method based on mobile terminal, Apparatus and system
US10931912B2 (en) 2016-08-10 2021-02-23 International Business Machines Corporation Detecting anomalous events to trigger the uploading of video to a video storage server
US10455185B2 (en) 2016-08-10 2019-10-22 International Business Machines Corporation Detecting anomalous events to trigger the uploading of video to a video storage server
CN108306904A (en) * 2016-08-25 2018-07-20 大连楼兰科技股份有限公司 Car networking road conditions video acquisition and sharing method and system
CN106204077A (en) * 2016-08-30 2016-12-07 世纪恒通科技股份有限公司 The method and system that a kind of online brush that can prevent from calling a taxi is single
CN106204077B (en) * 2016-08-30 2023-04-18 世纪恒通科技股份有限公司 Method and system for preventing taxi taking from online ticket swiping
CN106780827A (en) * 2016-11-10 2017-05-31 深圳市海云天科技股份有限公司 Vehicle transport monitoring system
CN108154572A (en) * 2016-12-02 2018-06-12 环达电脑(上海)有限公司 Running information assisted acquisition device and method
CN106671935A (en) * 2017-02-23 2017-05-17 福建强闽信息科技有限公司 Invisible and reverse image pickup automobile data recorder based on narrow-band Internet of Things and usage method
CN107104693A (en) * 2017-05-22 2017-08-29 成都亿盟恒信科技有限公司 A kind of video of vehicle monitoring equipment uploads control system
CN107248285A (en) * 2017-08-11 2017-10-13 李硕 A kind of road traffic monitoring system and its monitoring method based on drive recorder
CN107911405A (en) * 2017-09-30 2018-04-13 惠州市德赛西威汽车电子股份有限公司 A kind of intelligent vehicle-mounted system for automatically generating road book
CN108537916A (en) * 2018-04-17 2018-09-14 深圳市元征科技股份有限公司 A kind of driving recording information processing method and device based on block chain
CN108259860A (en) * 2018-04-19 2018-07-06 深圳市成为智能交通系统有限公司 A kind of Rich Media's video monitoring system
CN108830971A (en) * 2018-06-19 2018-11-16 绿车行(苏州)物联科技有限公司 Multi-party collaborative vehicle share system and its sharing method based on car networking
CN108986249A (en) * 2018-06-26 2018-12-11 杭州车厘子智能科技有限公司 Vehicle remote damage identification method and system based on panoramic looking-around image
CN109120892A (en) * 2018-07-28 2019-01-01 北京旺马科技有限公司 A kind of monitor video grasping means, equipment and storage medium
CN111193909A (en) * 2020-01-09 2020-05-22 华平智慧信息技术(深圳)有限公司 Emergency rescue scene video acquisition method and system
CN112702314A (en) * 2020-12-04 2021-04-23 珠海格力电器股份有限公司 Method and device for processing video file of camera equipment
CN112652090A (en) * 2020-12-22 2021-04-13 石家庄市科恒电子有限公司 Vehicle traveling recording system and device
CN113115069A (en) * 2021-02-19 2021-07-13 深圳市麦谷科技有限公司 Video storage method and system of automobile data recorder

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