CN104750997B - A kind of diagnosis and treatment follow-up service implementation method based on mobile interchange - Google Patents
A kind of diagnosis and treatment follow-up service implementation method based on mobile interchange Download PDFInfo
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Abstract
The invention discloses a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange, diagnosis and treatment follow-up operation system including medical service system and mobile interchange, medical service system is used to carry out patient, doctor the control of authority of the Classification Management of user data, Authority and Domain Based Management；The personal information of patient, heredity medication history, health data, the word of physical examination data, picture, document, audio/video information data can be carried out with typing, storage, management and control of authority；During medical follow up is serviced, doctor and patient can be by the synchronous increase in real time of intelligent terminal or personal computer equipment, deletion, editor, management data.
Description
Technical field
Mobile internet technical field, particularly a kind of diagnosis and treatment follow-up based on mobile interchange are based on the present invention relates to one kind
Service implementation method.
Background technology
Follow-up is doctor to outpatient service and the patient for going to a doctor to communicate or other modes, is periodically understood conditions of patients
Change and instruct a kind of observational technique of Rehabilitation.By follow-up can improve hospital cure before and cure after service level, while
Facilitate doctor that observation is tracked to patient, grasp the firsthand information to carry out statistical analysis, accumulate experience, while being also beneficial to
The development of Medical Research Work and the raising of medical personnel's professional skill, so as to preferably be patient service.Follow-up is hospital
The need for according to medical treatment, scientific research, teaching, with diagnosis and treatment after patient keep in touch or require patient periodically come hospital check, to disease
The curative effect of disease of people, state of development proceed the work that tracing study is done.Popularization and intelligence with mobile Internet
Terminal it is commonly used, doctor's follow-up method is also changed.
In doctor's follow-up, doctor can dial Following-up Service hot line, by this medical service system turn on automatically or refer to
Surely after connecting corresponding patient, patient can carry out real-time Communication for Power with doctor；Meanwhile, the smartphone of doctor, by mobile mutual
Networking accesses medical service system, and energy real-time reception system PUSH message shows essential information, the outpatient service of patient in this follow-up
In hospital, drug administration, heredity medication history, health account, inspection data etc., so as to provide timely, accurate Following-up Service.Medical treatment clothes
Business system and in the follow-up and after follow-up, it is possible to the disease development and pharmaceutical progress situation of patient are recorded, subsequently to carry out
Statistical analysis.With the development of the communication technology, various mobile intelligent terminals are gradually popularized, and user is carried out using mobile intelligent terminal
Information consulting service is increasingly frequent, meanwhile, the development of development of Mobile Internet technology so that the communication of user, network and information material
Storage etc. is also more convenient and safe.
The content of the invention
Goal of the invention：The technical problems to be solved by the invention are directed to the deficiencies in the prior art, there is provided one kind is based on shifting
The diagnosis and treatment follow-up service implementation method of dynamic interconnection.
In order to solve the above-mentioned technical problem, the invention discloses a kind of diagnosis and treatment follow-up business realizing side based on mobile interchange
Method, including medical service system, medical service system are used to carry out patient, doctor the Classification Management of user data, fraction point
The control of authority in domain；Can to the personal information of patient, heredity medication history, health data, the word of physical examination data, picture, document,
Audio/video information data carry out typing, storage, management and control of authority；During medical follow up is serviced, doctor and patient energy
Enough by the synchronous increase in real time of intelligent terminal or personal computer equipment, deletion, editor, management data.
In the present invention, medical service system includes diagnosis and treatment follow-up operation system, and diagnosis and treatment follow-up operation system can be according to trouble
The data of person, with reference to follow-up doctor's resource, automatically generates follow-up calendar；Follow-up calendar includes follow-up plan, personnel placement, follow-up
Content, pharmaceutical information record are required；After the completion of the follow-up of mobile interchange, Follow-up record and data are preserved, classification storage is simultaneously regular
It is analyzed management；
The data of patient includes：Sex, the year of the classification state of an illness, consulting hours, operating time, discharge time and patient
Age, address.
In the present invention, the sound that the diagnosis and treatment follow-up operation system of mobile interchange is preserved produced by diagnosis and treatment follow-up process in real time is regarded
Frequently, the medical record and health data of photo information, the treatment of patient's outpatient clinic and rehabilitation course can real-time storage, and carry out
Classifying Sum and analysis.
In the present invention, medical service system has following functions：
One, follow-up is dialed directly, by intelligent terminal or other telephone call diagnosis and treatment Following-up Service hot lines, diagnosis and treatment follow-up business system
System automatic searching user registration number simultaneously continues, so as to connect the phone of associated patient；
Two, click on follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications, click on it is related with
Patient and follow-up record are visited, realizes clicking on follow-up and voice communication；
Three, video follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications, click on it is related with
Patient and follow-up record are visited, realizes clicking on follow-up and selection video follow-up method；
Four, clawback follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications, registration follow-up letter
Breath, diagnosis and treatment follow-up operation system calls patient and doctor automatically in the time of agreement, realizes automatic clawback follow-up；
Five, picture and text follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications, click on picture and text with
Visit, propose related query and enclose required word description, pictorial information, audio/video information, diagnosis and treatment follow-up operation system is automatic
Retrieve and notify that patient carries out follow-up answer；
Six, meeting follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications, click on meeting with
Function is visited, realizes that the meeting of associated patient and doctor accesses follow-up function；
Seven, browsed by intelligent terminal, operation Wap, open remote diagnosis peer link, realize above-mentioned intelligent terminal application
Corresponding function；
Eight, by PC, operation web browsing, realize the corresponding function of above-mentioned intelligent terminal application.
In the present invention, medical service system includes：
Information management system, for database Classification Management, the user profile of storage patient and doctor, registration rights management
Data, patient supplement with money billing statistics data, the heredity medication history of patient, health data, the word of physical examination data, picture, document,
Audio, video data；
Service customization system, for realizing call service station function, Voice Navigation, playback control, media resource control, calling letter
Order and the treatment of meeting signaling, realize voice communication, video communication, conference communication, callback service, the appointment business of user, business
Custom-built system realizes the control of functional sequence and input and output by business process engine；
Follow-up operation system, calendar generation, editor and dynamic management for follow-up business, realizes follow-up business and business
The interface interchange and flow operations of custom-built system and business process engine, realize the generation of the health account of follow-up, increased pipe
Reason operation；
Operation ＆ Maintenance System, registration, management for user profile, Data Enter maintenance, fee administration, the announcement of system
Alert, prompting, tracking, statistics；
Business process engine, service condition, flow for medical service system, functional realiey, and realize storage, pipe
Reason media resource and playing alert tones, broadcasting navigation information, business process engine are connect by network insertion, mobile access, communication
Enter to realize to the data in the smart mobile phone or computer display and pushed information management system of user；
Telecommunications access systems, for docking for medical service system and the local side of common carrier, realize the intelligence with user
The operation flow that the docking of energy mobile phone or phone, the smart mobile phone for the treatment of user or phone incoming call, exhalation, number show；
Mobile Access System, for being accessed and service for smart mobile phone provides network connection；
Network service system, for realizing connection and service with smart mobile phone or computer network, including Web service and
The connection management and function that Wap is accessed are implemented；
Storage system, distributed security storage, capacity management and control, backup for system data.
In the present invention, medical service system, can be to the intelligent terminal of doctor and patient or individual during diagnosis and treatment follow-up
Computer is synchronous push diagnosis and treatment in real time needed for the essential information of patient, heredity medication history, health account, the picture and text for checking data and
Audio frequency and video data；Diagnosis and treatment follow-up process includes：Direct dialing follow-up, click follow-up, video follow-up, clawback follow-up, picture and text follow-up, meeting
Follow-up business.
The present invention has founded a set of medical service system, can be based on mobile interchange, be supplied to doctor and patient more easily
Follow-up business experience and service.Doctor is by intelligent terminal and mobile interchange technology, more convenient more efficient and more systematization pin
Follow-up, record, information gathering are carried out to examining rear patient.
First, the system provides voice communication follow-up function, video follow-up follow-up function, meeting follow-up to doctor and patient
Function, the picture and text follow-up function based on intelligent terminal, click follow-up follow-up function, fixed point clawback follow-up function etc., are easy to doctors and patients
The follow-up of both sides and quick communication exchange；
Second, the system possesses storage, management, push function of user health information etc., and during follow-up, this is
System can in real time to doctor and patient synchronized push and show health diagnosis and treatment information, including patient medical history brief introduction, out-patient clinic and hospitalization
The photo informations such as time, electronic health record, physical examination information, so as to substantially increase the service quality and efficiency of service of follow-up.System
And the information during real-time record storage and renewal follow-up, give storage management as user health information.
3rd, the system possesses Supervise and writing function, including follow-up calendar, the artificial arrangement of follow-up plan and from
It is dynamic to arrange, and follow-up process audio/video information record, graphic record, and plan, implementations, adjustment, the cancellation etc. of follow-up remember
Record.
4th, the system and possess data statistics, collect, analytic function, to different type patient, take different medicines,
Health indicator information after treating and examining, carries out Classifying Sum and statistical analysis, there is provided first hand real time data.
The medical service system that the present invention is provided, had both possessed communication access function, including the mobile movement with field of telecommunications
Access service of terminal and landline telephone etc.；Possesses data, services function, including the storage management of user health medical information etc.；
The service function of mobile Internet and intelligent terminal is provided simultaneously with, is capable of identify that and is provided based on mobile interchange to doctor and patient
With the special service of intelligent terminal, including the mobile phone application service based on Android and IOS systems, and based on Web's and Wap
Browser application service etc..
Brief description of the drawings
The present invention is done with reference to the accompanying drawings and detailed description further is illustrated, it is of the invention above-mentioned
And/or otherwise advantage will become apparent.
Fig. 1 is the schematic diagram of the upload management that user's registration of the present invention logs in management and information material data.
Fig. 2 is direct dialing follow-up operation flow schematic diagram of the invention.
Fig. 3 is click follow-up operation flow schematic diagram of the invention.
Fig. 4 is picture and text follow-up operation flow schematic diagram of the invention.
Fig. 5 is reservation follow-up operation flow schematic diagram of the invention.
Fig. 6 is meeting follow-up operation flow schematic diagram of the invention.
Specific embodiment
Embodiment 1
The present invention provides a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange, can be provided more to doctor and patient
It is quick and easy and efficient follow-up business model, including：Direct dialing follow-up, click follow-up, video follow-up, clawback follow-up, picture and text
The trafficwises such as follow-up, meeting follow-up；
In above-mentioned follow-up method, medical service system can be to the intelligent terminal of doctor and patient or PC synchronization
The picture and text such as essential information, out-patient clinic and hospitalization, heredity medication history, health account, the inspection data of the patient needed for pushing diagnosis and treatment in real time
And audio frequency and video data, so as to realize high-quality, high efficiency, medical follow up service promptly and accurately.
As shown in figure 1, including medical service system, medical service system is used to carry out user data to patient, doctor
Classification Management, the control of authority of Authority and Domain Based Management；Can be to the personal information of patient, heredity medication history, health data, physical examination data
Word, picture, document, audio/video information data carry out typing, storage, management and control of authority；In the mistake of medical follow up service
Cheng Zhong, doctor and patient can be by the synchronous increase in real time of intelligent terminal or personal computer equipment, deletion, editor, management
Data.Medical service system includes diagnosis and treatment follow-up operation system, diagnosis and treatment follow-up operation system according to the data of patient, with reference to follow-up
Doctor's resource, automatically generates follow-up calendar；Follow-up calendar includes follow-up plan, personnel placement, follow-up content, pharmaceutical information record
It is required that；After the completion of the follow-up of mobile interchange, Follow-up record and data are preserved, classification storage is simultaneously periodically analyzed management；
The data of patient includes：Sex, the year of the classification state of an illness, consulting hours, operating time, discharge time and patient
Age, address.
Medical service system includes：
Information management system, for database Classification Management, the user profile of storage patient and doctor, registration rights management
Data, patient supplement with money billing statistics data, the heredity medication history of patient, health data, the word of physical examination data, picture, document,
Audio, video data；
Service customization system, for realizing call service station function, Voice Navigation, playback control, media resource control, calling letter
Order and the treatment of meeting signaling, realize voice communication, video communication, conference communication, callback service, the appointment business of user, business
Custom-built system realizes the control of functional sequence and input and output by business process engine；
Follow-up operation system, calendar generation, editor and dynamic management for follow-up business, realizes follow-up business and business
The interface interchange and flow operations of custom-built system and business process engine, realize the generation of the health account of follow-up, increased pipe
Reason operation；
Operation ＆ Maintenance System, registration, management for user profile, Data Enter maintenance, fee administration, the announcement of system
Alert, prompting, tracking, statistics；
Business process engine, service condition, flow for medical service system, functional realiey, and realize storage, pipe
Reason media resource and playing alert tones, broadcasting navigation information, business process engine are connect by network insertion, mobile access, communication
Enter to realize to the data in the smart mobile phone or computer display and pushed information management system of user；
Telecommunications access systems, for docking for medical service system and the local side of common carrier, realize the intelligence with user
The operation flow that the docking of energy mobile phone or phone, the smart mobile phone for the treatment of user or phone incoming call, exhalation, number show；
Mobile Access System, for being accessed and service for smart mobile phone provides network connection；
Network service system, for realizing connection and service with smart mobile phone or computer network, including Web service and
The connection management and function that Wap is accessed are implemented；
Storage system, distributed security storage, capacity management and control, backup for system data.
Medical service system of the invention, can carry out Classification Management, the fraction of user data to patient, doctor and assistant
Divide the control of authority in domain；Can be to the words such as the personal information of patient, heredity medication history, health data, physical examination data, picture, text
Shelves, audio/video information etc. carry out typing, storage, management and control of authority, during being serviced in medical follow up, Yi Huanshuan
The letter that side synchronously can in real time be increased, delete, edit, manage its correlation by intelligent terminal or personal computer equipment
Breath data.
Diagnosis and treatment follow-up operation system, and can according to the data of patient, including：Classification the state of an illness, the consulting hours, operating time,
Sex, age, address of discharge time and patient etc., with reference to follow-up doctor and assistant's resource, automatically generate follow-up calendar,
Required including follow-up plan, personnel placement, follow-up content, pharmaceutical information record etc., and completed in the follow-up based on mobile interchange
Afterwards, Follow-up record and data are preserved, classification storage is simultaneously periodically analyzed management.
Diagnosis and treatment follow-up process based on mobile interchange, produced audio frequency and video, photo information, the treatment of patient's outpatient clinic and
The medical record and health data of rehabilitation course can real-time storage, and carry out Classifying Sum with analysis, be medical diagnosis and doctor
Medicine instructs to provide first hand data supporting.
User can be applied by the intelligent terminal application or web, wap, be initiated and operation distance medical diagnosis and information
Counseling services, carry out direct dialing follow-up, click on the Following-up Services such as follow-up, video follow-up, clawback follow-up, picture and text follow-up, meeting follow-up.
The registration of methods described one, patient, doctor and Doctor's Assistant etc. (hereafter referred to collectively as user) logs in management and information
The upload management method of data, and system generation follow-up calendar；Its step is as follows：
Doctor and Doctor's Assistant's log-on message, obtain registration code, upload the money such as medical license by modes such as phone numbers
Expect and pass through through system manager's examination ＆ verification, obtain the unique doctor of system and assistant No. ID of medical service system distribution, complete note
Volume process；
Patient registration's information, registration code is obtained by modes such as phone numbers, the system for obtaining medical service system distribution
Unique patient No. ID, this No. ID, using simultaneously as patient in the extension number of system, completes registration process；
Doctor and Doctor's Assistant, can help out-patient to complete registration process, and note is obtained by modes such as phone numbers
Volume code, obtains the system unique patient No. ID of medical service system distribution, and this No. ID will be simultaneously as doctor and assistant in system
Extension number, complete registration process, and simultaneously set doctor patient's corresponding authority；
User can carry out the setting management of associated rights after registration login process is completed into medical service system, mend
Charge essential information such as name, sex, address, the date of birth of kind user, and the classification state of an illness, the consulting hours, operating time,
Word, picture, document, the audio/video informations such as discharge time, heredity medication history, health data, physical examination data etc.；
Medical service system realizes that Authority and Domain Based Management is managed, i.e., only the user of user's selection accreditation or user's group have permission and look into
Read relevant information；
User can at any time upload personal information, heredity medication history, healthy shelves after log-on message typing and examination ＆ verification is completed
Picture, word, document and the audio frequency and video storages such as case, inspection data, medical service system take the modes such as cloud storage to realize user
The security control and management of information；
Doctor and assistant can be increase, editor, upload and the pipe of the patient and patient population completion case history in oneself authority
Reason.
User inquires about account and is account charging simultaneously.
Medical service system simultaneously will be according to associated patient and hospital department and information about doctor, generation medical follow up calendar；Doctor
Raw and keeper simultaneously can be updated adjustment according to actual conditions to follow-up calendar.
The process description of follow-up business is dialed directly referring to Fig. 2.
Methods described two, patient by dial directly follow-up, realize doctors and patients' follow-up voice communication method, its step is as follows：
Doctor uses mobile terminal or landline telephone, dials the follow-up hotline of medical service system；Follow-up hot line electricity
Words are the uniform service phone of medical service system, such as 400xxxxxxxx phones, and user can realize that phone is dialed directly；
After medical service system collects the digits, according to information such as the calling numbers of doctor, searching user's information storehouse, control is with visiting Japan
Go through, it is synchronous to play Voice Navigation information；
Such as doctor's calendar of typing follow-up simultaneously carries out medical reply by prompt tone operation, then medical service system inquiry day
Go through the terminals such as information and its mobile phone, the fixed line of corresponding patient；As doctor do not include follow-up calendar or not by prompt tone operate into
Row follow-up, then system plays prompt tone, other business of transferring or terminate this call.
Medical service system judges whether the intelligent terminal or PC of doctor are online simultaneously, such as online, then be
Essential information, outpatient service data, heredity medication history, the healthy shelves united to the smart machine or PC application real time propelling movement patient
The information materials such as case, inspection data；
After the called phone of patient is connected, enter with follow-up doctor and converse；
Doctor, can be with the essential information of synchronous browsing patient, outpatient service data, hereditary disease in the diagnosis and treatment follow-up of direct dialing follow-up
The relevant informations such as history, health account, inspection data, complete timely, accurate follow-up and link up.
After the completion of direct dialing follow-up business, the information such as medical service system record call carries out follow-up record sort storage, together
When by ticket information be archived to doctor's database, complete follow-up calendar more new management operation.
The process description of follow-up business is clicked on referring to Fig. 3.
Methods described three, method of the doctor by clicking on follow-up, realizing medical follow up, its step is as follows：
Doctor using intelligent terminal, download and install the mobile client application of medical service system, Mobile solution can be with
Based on android system and Ios systems；
Operation mobile applications, medical service system is logged into by mobile network, registration；
Doctor opens my task interface of mobile applications correlation or follow-up interface, clicks on the figure of follow-up follow-up calendar
Picture or patient information areas etc. click on area, start to click on follow-up business
Medical service system receives click follow-up request, after judging associated rights and person's account situation, according in calendar
Patient information, the phone of the called patient of switching, called phone can be the terminals such as the mobile phone of patient, fixed line；
Medical service system judges whether the intelligent terminal and PC of doctor online simultaneously, such as online, then system to
The intelligent terminal or essential information, outpatient service data, heredity medication history, health account, the inspection of PC application real time propelling movement patient
Look into the information materials such as data；
After patient's closing of the circuit, enter with caller doctor and converse；
Doctor, can be with the information of synchronous browsing associated patient, it is possible to real time modifying in the diagnosis and treatment consulting for clicking on follow-up
To the related Follow-up Data of editor.
Doctor, can be with the essential information of synchronous browsing patient, outpatient service data, hereditary disease in the diagnosis and treatment consulting for clicking on follow-up
The relevant informations such as history, health account, inspection data, complete timely, accurately communication reply.
Click on after the completion of follow-up business, the information such as medical service system record call carries out follow-up record sort storage, together
When by ticket information be archived to doctor's database, complete follow-up calendar more new management operation.
Methods described four, patient is by video follow-up, the method for realizing doctor patient communication and consulting diagnosis and treatment, and its step is as follows：
Doctor using intelligent terminal, download and install the mobile client application of medical service system, Mobile solution can be with
Based on android system and Ios systems；
Doctor runs mobile applications, and medical service system is logged into by mobile network, registration；
Doctor opens my task interface of mobile applications correlation or follow-up interface, clicks on the figure of follow-up follow-up calendar
Picture or patient information areas etc. click on area, and select video communication mode, start video follow-up business
Medical service system receives video follow-up request, after judging associated rights and person's account situation, according in calendar
Patient information, the phone of the called patient of switching；
The phone of the called patient of medical service system monitoring, if intelligent terminal is online, then starts two-party video
Follow-up；Meanwhile, essential information, outpatient service data, something lost of the system Xiang doctor's intelligent terminal or PC application real time propelling movement patient
Pass medical history, health account, check the information materials such as data；
During video follow-up, the video quality problems triggered by radio signal attenuation network problem, doctor are such as sent
Treat service system to judge QoS mass, will in time be converted to voice communication, user can also continue to switch back into regard in audio process
Frequency follow-up.
Phone such as the unintelligent terminal of the called patient of medical service system monitoring online but common mobile terminal or fixed line
Online, then start both sides' voice communication, and notify caller doctor；
After patient's closing of the circuit, enter with caller doctor and converse；
Doctor, can be with the information of synchronous browsing associated patient, it is possible to real time modifying in the diagnosis and treatment consulting of video follow-up
To the related Follow-up Data of editor.
Doctor, can be with the essential information of synchronous browsing patient, outpatient service data, hereditary disease in the diagnosis and treatment consulting of video follow-up
The relevant informations such as history, health account, inspection data, complete timely, accurately communication reply.
After the completion of video follow-up business, the audio/video information such as medical service system record call carries out follow-up record sort
Storage, while ticket information is archived into doctor's database, the more new management operation of follow-up calendar is completed.
The process description of picture and text follow-up business is referring to Fig. 4.
Methods described five, patient is by picture and text follow-up, the method for realizing diagnosis and treatment follow-up, doctor patient communication, and its step is as follows：
Doctor using intelligent terminal, download and install the mobile client application of medical service system, Mobile solution can be with
Based on android system and Ios systems；
Doctor runs mobile applications, and medical service system is logged into by mobile network, registration；
Doctor opens mobile applications related doctor interface, clicks on patient image, name in follow-up calendar etc. and clicks on
Area, starts to click on picture and text follow-up business, can be with word, picture, file or audio/video information etc.；
Medical service system receives picture and text follow-up request, after judging associated rights and patient information, notifies associated patient, wraps
Include the modes such as short message, mobile terminal prompting；
Doctor simultaneously can be complete by the relevant information such as intelligent terminal or PC, the case history medical history of synchronous browsing patient
Into accurate follow-up interrogation；
After patient reaches the standard grade, the greeting of reading doctor is enjoined and answers the enquirement of doctor, can be word, picture, file or
The reply contents such as audio/video information；After patient completes to reply, system and real-time informing doctor, including short message, mobile terminal are reminded
Etc. mode；
Doctor and patient can seek advice from and reply content by intelligent terminal or PC, the picture and text of reception other side.
After the completion of doctor patient communication and follow-up business, terminate this picture and text follow-up business.
Doctor and patient, can be with the information of synchronous browsing patient, it is possible to repair in real time in the diagnosis and treatment consulting of picture and text follow-up
Change and edit related data.
Doctor, can be with the essential information of synchronous browsing patient, outpatient service data, hereditary disease in the diagnosis and treatment consulting of picture and text follow-up
The relevant informations such as history, health account, inspection data, complete timely, accurately communication reply.
After the completion of picture and text follow-up business, picture and text and the audio/video information such as medical service system record call carry out follow-up note
Record classification storage, while ticket information is archived into doctor's database, the more new management operation of follow-up calendar is completed.
The process description of follow-up business is preengage referring to Fig. 5.
Methods described six, patient is by preengaging follow-up, realizing doctor patient communication and the method for diagnosis and treatment follow-up, and its step is as follows：
Doctor using intelligent terminal, download and install the mobile client application of medical service system, Mobile solution can be with
Based on android system and Ios systems；
Doctor runs mobile applications, and medical service system is logged into by mobile network, registration；
Doctor opens mobile applications related doctor interface, clicks on reservation follow-up business, sets the request of reservation follow-up
Description of contents and the explanation of reservation period etc.；
Medical service system receives reservation follow-up request, after judging associated rights, notifies associated patient, including short message, shifting
The modes such as dynamic terminal prompting, illustrate to preengage the period planning of follow-up；
When expiring the time for preengaging follow-up, medical service system automatically initiates calling, including to the calling of follow-up doctor
With the calling to follow-up patient；
After follow-up doctor and follow-up patient all answerphones, medical service system connects the speech channel of doctor patient, doctor
Raw and patient can real-time Communication for Power, linked up and follow-up；
Medical service system judges whether the intelligent terminal and PC of doctor online simultaneously, such as online, then system to
The intelligent terminal or essential information, outpatient service data, heredity medication history, health account, the inspection of PC application real time propelling movement patient
Look into the information materials such as data；
Patient, can be with all relevant informations of synchronous browsing oneself, it is possible in real time in the diagnosis and treatment consulting of reservation follow-up
Modification and editor's related data.
After the completion of follow-up business, medical service system record call-information carries out follow-up record sort storage, while will words
Single archival of information is operated to the more new management of doctor's database, completion follow-up calendar.
The process description of meeting follow-up business is referring to Fig. 6.
Methods described eight, the method that patient passes through meeting follow-up, realizes doctor patient communication and follow-up diagnosis and treatment, its step is as follows：
Doctor using intelligent terminal, download and install the mobile client application of medical service system, Mobile solution can be with
Based on android system and Ios systems；
Doctor runs mobile applications, and medical service system is logged into by mobile network, registration；
Doctor opens mobile applications related doctor interface, can simultaneously click multiple doctors, start to click on meeting with
Visit business；
Medical service system receives meeting follow-up request, after judging associated rights, switching be called the phone of patient；
Patient can increase doctor, enter membership during the voice-frequency telephony with doctor, video calling or conference call
View follow-up and interrogation consulting；
During voice-frequency telephony, video calling or conference call, doctor can also select and increase other doctors, enter
Meeting follow-up and follow-up are seeked advice from；
Medical service system is simultaneously to all online doctor's intelligent terminals or PC application real time propelling movement patient
The information materials such as essential information, outpatient service data, heredity medication history, health account, inspection data；
During the meeting follow-up for having video, the video matter triggered by radio signal attenuation network problem is such as sent
Amount problem, medical service system judges QoS mass, will in time be converted to voice communication, and user can also be after in audio process
It is continuous to switch back into video follow-up.
Medical service system monitoring doctor Service Phone such as unintelligent terminal online but common mobile terminal or fixed line
Online, then start both sides' voice communication, and notify caller patient；
Patient, can be with all relevant informations of synchronous browsing oneself, it is possible in real time in the diagnosis and treatment consulting of meeting follow-up
Modification and editor's related data.
Doctor, can be with the essential information of synchronous browsing patient, outpatient service data, hereditary disease in the diagnosis and treatment consulting of meeting follow-up
The relevant informations such as history, health account, inspection data, complete timely, accurately communication reply.
After the completion of meeting follow-up business, medical service system record call-information carries out follow-up record sort storage, while
Ticket information is archived to doctor's database, the more new management operation of follow-up calendar is completed.
Embodiment 2
Medical follow up includes herein below：
First, propaganda work is printed and distributed follow-up notice and carries out propaganda work：Before patient discharge, by follow-up notice as Discharge Guide
One of material, issues patient, and content may include to advise patient to check on time, write in reply in time, follow-up room telephone number and address have
Variation notifies the promotional content such as we in time.The relevant issues such as doctors and nurses advises patient to check on time, write in reply in time.
2nd, follow-up operating mechanism divides into follow-up group in science and education Information Center, is responsible for follow-up work, and its specific personnel depaly is such as
Under：(1) follow-up card foundation person：It is responsible for inpatient's screening operation, determines follow-up scope；(2) full-time follow-up person：It is responsible for specific connection
It is follow-up patient, and by Follow-up results record on follow-up card and follow-up record；(3) computer typing personnel, by follow-up knot
In fruit input computer.Device configuration：Special purpose computer and related software should be equipped with for ease of managing and operating.
3rd, follow-up working procedure is screened to inpatient first, determines follow-up scope to the patient in the range of follow-up
Set up follow-up card；Second step, follow-up person has access to the contact method of case history, access and patient according to follow-up card；3rd step, follow-up person
Follow-up is carried out by modes such as phone, mails, by follow-up record result record on follow-up card and follow-up record；Finally, by
Keyboarder is input into computer, carries out Follow-up Data preservation.Patient's follow-up since Second Year of newly-built follow-up card.
First, the content of follow-up work
(1) conventional follow-up：1st, follow-up：Patient carrys out institute's check and treats as follow-up one time 2, Effect of follow-up visit by telephone：On time with patient
Contact understands the state of an illness.3rd, follow-up is transmitted：Follow-up letter allows patient to be readily appreciated that, in respective selection to have designed follow-up option
Hook is made, and is left blank position and is also allowed for patient and write in detail, the reply envelope and stamp for printing in enclosed.Such as through electricity
Talk about, transmit etc. after cannot being contacted with patient and family members, taking client, local police station, neighbourhood committee etc. to organize on behalf of follow-up.4th, its
His mode：With the development of science and technology, the method such as SMS platform, Email, network resources locating will also apply to follow-up
In work.
(2) thematic follow-up：Carried out according to selection the need for clinical treatment observation, summing up experience or scientific research mission, specified
Time in select a collection of case follow-up once, complete within the specified time, but must through it is relevant leader examine, performed by follow-up group.
(3) visit the parents：Case is badly in need of in summing up experience, scientific research, through various channels cannot follow-up arrive, examined simultaneously through leader
Give funds, send a car etc. and supporting, performed by follow-up group, this method is seldom used due to being limited by human and material resources.
2nd, flow
(1) patient's physical data is collected：Patient's Admission register when complete, inside have name, sex, the date of birth,
Marital status, identification card number, native place, occupation, work unit, registered permanent residence address, existing home address, phone and two relatives'
The information such as work unit, home address, phone, incomplete place is supplemented by section office doctor or nurse when case history is write.
(2) card is built：During patient discharge, by medical record typing personnel according to the content typing health record management system of first page of illness case,
Computer automatically generate (including discharge record, main diagnosis ICD-10 encode etc. data), follow-up group is sent after arrangement, according to case front cover
On information build the accumulative card of disease, existence card, and with the verification of the Abstract of Inpatient Records information, supplemented.
(3) per year, disease compile follow-up number：Card is built for the ease of checking pre- leakproof, built card is covered on medical record
" follow-up " chapter, and record follow-up number.
(4) follow-up on time：The time limit of conventional follow-up will meet one, three, the need for five year survival rate counts, last follow-up
Date subtracts treatment date and should be greater than one, three, five years.To obtain such result, the date is fixed for two beginning follow-up, four,
6 years.
(5) process, record Follow-up results：
1st, follow-up is write in reply and is pasted into medical record by result record on " follow-up record " in " existence card " and medical record, dead
Case indicates " death " on medical record front cover, on card with red pen.
2nd, dropped again after bounce is ascertained the reason, and recorded on existence card, it is impossible to which that drops changes other manner follow-up.3、
Letter in reply：To the medical care problem for proposing in patient's letter and his the institute's report mailed etc., hand over relevant doctor to discuss research, conscientiously return
Multiple doctor's handling suggestion, and patient will be returned using the data for finishing.
4th, the record of seeing and treating patients provided according to outpatient clinician of patient's further consultation, gives and registers, and treats as follow-up once.
5th, follow-up result is collected on time.
The invention provides a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange, the technical scheme is implemented
Method and approach it is a lot, the above is only the preferred embodiment of the present invention, it is noted that general for the art
For logical technical staff, under the premise without departing from the principles of the invention, some improvements and modifications can also be made, these improve and
Retouching also should be regarded as protection scope of the present invention.Each part being not known in the present embodiment can use prior art to be subject to reality
It is existing.
Claims (5)
1. a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange, it is characterised in that including medical service system, medical treatment
Service system is used to carry out patient, doctor the control of authority of the Classification Management of user data, Authority and Domain Based Management；Can be to patient's
Personal information, heredity medication history, health data, the word of physical examination data, picture, document, audio/video information data carry out typing, deposit
Storage, management and control of authority；During medical follow up is serviced, doctor and patient can be by intelligent terminal or personal electricity
The synchronous increase in real time of brain equipment, deletion, editor, management data；
Medical service system has following functions：
One, follow-up is dialed directly, by intelligent terminal or other telephone call diagnosis and treatment Following-up Service hot lines, diagnosis and treatment follow-up operation system is certainly
It is dynamic to search user's registration number and continue, so as to connect the phone of associated patient；
Two, follow-up is clicked on, by intelligent terminal, downloading-running Android or Ios mobile applications are clicked on related follow-up and are suffered from
Person and follow-up are recorded, and realize clicking on follow-up and voice communication；
Three, video follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications are clicked on related follow-up and are suffered from
Person and follow-up are recorded, and realize clicking on follow-up and selection video follow-up method；
Four, clawback follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications are registered follow-up information, are examined
The time that follow-up operation system is treated in agreement calls patient and doctor automatically, realizes automatic clawback follow-up；
Five, picture and text follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications click on picture and text follow-up, carry
Go out related query and enclose required word description, pictorial information, audio/video information, diagnosis and treatment follow-up operation system automatically retrieval
With notify the patient to carry out follow-up answer；
Six, meeting follow-up, by intelligent terminal, downloading-running Android or Ios mobile applications click on meeting follow-up work(
Can, realize that the meeting of associated patient and doctor accesses follow-up function；
Seven, browsed by intelligent terminal, operation Wap, open remote diagnosis peer link, realize the right of above-mentioned intelligent terminal application
Answer function；
Eight, by PC, operation web browsing, realize the corresponding function of above-mentioned intelligent terminal application.
2. a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange according to claim 1, it is characterised in that doctor
Treating service system includes diagnosis and treatment follow-up operation system, and diagnosis and treatment follow-up operation system is provided according to the data of patient with reference to follow-up doctor
Source, automatically generates follow-up calendar；Follow-up calendar includes that follow-up plan, personnel placement, follow-up content, pharmaceutical information record are required；
After the completion of the follow-up of mobile interchange, Follow-up record and data are preserved, classification storage is simultaneously periodically analyzed management；
The data of patient includes：The classification state of an illness, the consulting hours, operating time, the sex of discharge time and patient, the age,
Location.
3. a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange according to claim 1, it is characterised in that move
The diagnosis and treatment follow-up operation system of dynamic interconnection preserves audio frequency and video, photo information, the patient's outpatient service produced by diagnosis and treatment follow-up process in real time
The medical record and health data of clinical treatment and rehabilitation course can real-time storage, and carry out Classifying Sum with analysis.
4. a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange according to claim 1, it is characterised in that doctor
Service system is treated during diagnosis and treatment follow-up, can be examined to synchronous the push in real time of the intelligent terminal of doctor and patient or PC
Treat essential information, heredity medication history, health account, the picture and text of inspection data and the audio frequency and video data of required patient；Diagnosis and treatment follow-up
Process includes：Direct dialing follow-up, click follow-up, video follow-up, clawback follow-up, picture and text follow-up, meeting follow-up business.
5. a kind of diagnosis and treatment follow-up service implementation method based on mobile interchange according to claim 1, it is characterised in that doctor
Treating service system includes：
Information management system, for database Classification Management, the user profile of storage patient and doctor, registration rights management number
Billing statistics data, the heredity medication history of patient, health data, the word of physical examination data, picture, document, sound are supplemented with money according to, patient
Video data；
Service customization system, for realize call service station function, Voice Navigation, playback control, media resource control, call signaling and
The treatment of meeting signaling, realizes voice communication, video communication, conference communication, callback service, the appointment business of user, business customizing
System realizes the control of functional sequence and input and output by business process engine；
Follow-up operation system, calendar generation, editor and dynamic management for follow-up business, realizes follow-up business and business customizing
The interface interchange and flow operations of system and business process engine, realize generation, the increased management behaviour of the health account of follow-up
Make；
Operation ＆ Maintenance System, registration for user profile, management, Data Enter safeguards, fee administration, the alarm of system, carries
Show, track, count；
Business process engine, service condition, flow for medical service system, functional realiey, and realize storage, management matchmaker
Body resource and playing alert tones, broadcasting navigation information, business process engine is by network insertion, mobile access, communication access reality
Now to the data in the smart mobile phone or computer display and pushed information management system of user；
Telecommunications access systems, for docking for medical service system and the local side of common carrier, realize the intelligent hand with user
The operation flow that the docking of machine or phone, the smart mobile phone for the treatment of user or phone incoming call, exhalation, number show；It is mobile to access
System, for being accessed and service for smart mobile phone provides network connection；
Network service system, for realizing connection and service with smart mobile phone or computer network, including Web service and Wap connect
The connection management and function for entering are implemented；
Storage system, distributed security storage, capacity management and control, backup for system data.
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