CN104750997A - Diagnosis and treatment business realizing method based on mobile internet - Google Patents
Diagnosis and treatment business realizing method based on mobile internet Download PDFInfo
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Abstract
The invention discloses a diagnosis and treatment business realizing method based on a mobile internet. The method comprises a medical service system and a diagnosis and treatment follow-up visit business system of the mobile internet, wherein the medical service system is used for carrying out the right control of user data systematic management and decentralization domain on patients and doctors; carrying out recording, storage, management and right control on characters, pictures, documents and audio and video information data of personal information, history of genetic diseases, health data and physical examination data of the patients; synchronously increasing, deleting, editing and managing data in real time by the doctors and the patients by virtue of intelligent terminal equipment or personal computer equipment in a medical follow-up visit process.
Description
Technical field
The present invention relates to a kind of based on mobile internet technical field, particularly service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange.
Background technology
Following up a case by regular visits to is doctor to outpatient service and the patient that went to a doctor with communication or other mode, regularly understands conditions of patients change and instructs a kind of observational technique of Rehabilitation.By follow up a case by regular visits to can improve hospital doctor before and doctor after service level, facilitate doctor to carry out tracing observation to patient simultaneously, grasp the firsthand information to carry out statistical study, to accumulate experience, also be conducive to the raising with medical personnel's professional skill of carrying out of Medical Research Work simultaneously, thus be patient service better.Following up a case by regular visits to is the needs of hospital according to medical treatment, scientific research, teaching, keep in touch with the patient after diagnosis and treatment or require patient regularly hospital check, the work that tracing study is done is proceeded to the curative effect of disease of patient, state of development.Along with the generally application of the universal of mobile Internet and intelligent terminal, doctor's follow-up method is also changed.
In doctor follows up a case by regular visits to, doctor can dial Following-up Service hot line, and automatically connected by this medical service system or specify and connect after corresponding patient, patient can carry out real-time Communication for Power with doctor; Simultaneously, the smartphone of doctor, access medical service system by mobile Internet, energy real-time reception system PUSH message, show this essential information of following up a case by regular visits to middle patient, out-patient clinic and hospitalization, drug administration, hereditary medical history, health account, inspection data etc., thus timely, accurate Following-up Service is provided.Medical service system in following up a case by regular visits to and after following up a case by regular visits to, and can the PD of record patient and pharmaceutical progress situation, carry out statistical study so that follow-up.Along with the development of the communication technology, various mobile intelligent terminal is popularized gradually, and it is day by day frequent that user uses mobile intelligent terminal to carry out information consulting service, simultaneously, the development of development of Mobile Internet technology, makes the also more convenient and safety such as the communication of user, network and information material storage.
Summary of the invention
Goal of the invention: technical matters to be solved by this invention is for the deficiencies in the prior art, provides a kind of diagnosis and treatment based on mobile interchange to follow up a case by regular visits to service implementation method.
In order to solve the problems of the technologies described above, the invention discloses a kind of diagnosis and treatment based on mobile interchange and follow up a case by regular visits to service implementation method, comprise medical service system, medical service system is used for carrying out the Classification Management of user data, the control of authority of Authority and Domain Based Management to patient, doctor; Typing, storage, management and control of authority can be carried out to the word of the personal information of patient, hereditary medical history, health data, physical examination data, picture, document, audio/video information data; In the process of medical follow up service, doctor and patient can by intelligent terminal or the synchronously real-time increase of personal computer equipment, deletion, editor, management data.
In the present invention, medical service system comprises diagnosis and treatment and follows up a case by regular visits to operation system, and diagnosis and treatment are followed up a case by regular visits to operation system and according to the data of patient, in conjunction with following up a case by regular visits to doctor's resource, automatically can be produced and following up a case by regular visits to calendar; Follow up a case by regular visits to that calendar comprises the plan of following up a case by regular visits to, personnel placement, follows up a case by regular visits to content, the requirement of pharmaceutical information record; After having followed up a case by regular visits to of mobile interchange, preserve Follow-up record and data, classification stores also regularly carries out analysis management;
The data of patient comprises: the classification state of an illness, consulting hours, operating time, the sex of leave hospital time and patient, age, address.
In the present invention, the diagnosis and treatment of mobile interchange follow up a case by regular visits to operation system preserve audio frequency and video that the diagnosis and treatment process of following up a case by regular visits to produces, photo information, the medical record of the treatment of patient's outpatient clinic and rehabilitation course and health data in real time can real-time storage, and carry out Classifying Sum and analysis.
In the present invention, medical service system has following functions:
One, direct dialing is followed up a case by regular visits to, and by intelligent terminal or other telephone call diagnosis and treatment Following-up Service hot line, diagnosis and treatment are followed up a case by regular visits to operation system automatic searching user's registration number and continued, thus connects the phone of associated patient;
Two, click is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, clicking is correlated with follows up a case by regular visits to patient and follows up a case by regular visits to record, realizes click and follows up a case by regular visits to and voice communication;
Three, video is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, clicking is correlated with follows up a case by regular visits to patient and follows up a case by regular visits to record, realizes click and follows up a case by regular visits to and select video follow-up method;
Four, clawback is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, information is followed up a case by regular visits in registration, and diagnosis and treatment follow up a case by regular visits to operation system the time automatic call patient arranged and doctor, realize automatic clawback and follow up a case by regular visits to;
Five, picture and text are followed up a case by regular visits to, by intelligent terminal, downloading-running Android or Ios mobile applications, click picture and text and follow up a case by regular visits to, propose relevant query and enclose required text description, pictorial information, audio/video information, diagnosis and treatment are followed up a case by regular visits to operation system and are automatically retrieved and notify that patient carries out following up a case by regular visits to answer;
Seven, meeting is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, click on conference follows up a case by regular visits to function, and function is followed up a case by regular visits in the meeting access realizing associated patient and doctor;
Eight, browse by intelligent terminal, operation Wap, open remote diagnosis peer link, realize the corresponding function of above-mentioned intelligent terminal application;
Nine, by PC, run web browsing, realize the corresponding function of above-mentioned intelligent terminal application.
In the present invention, medical service system comprises:
Information management system, for database Classification Management, the user profile of store patient and doctor, registration rights management data, patient supplement billing statistics data, the hereditary medical history of patient, health data, the word of physical examination data, picture, document, audio, video data with money;
Service customization system, for realizing call service station function, Voice Navigation, playback control, media resource control, call signaling and the process of meeting signaling, realize the voice communication of user, video communication, conference communication, callback service, appointment business, service customization system passes through the control of business process engine practical function flow process and input and output;
Follow up a case by regular visits to operation system, the calendar for the business of following up a case by regular visits to generates, edits and dynamic management, realizes following up a case by regular visits to interface interchange and the flow operations of business and service customization system and business process engine, realization follow up a case by regular visits to the generation of health account, the bookkeeping of increase;
Operation & Maintenance System, for registration, the management of user profile, Data Enter is safeguarded, fee administration, the alarm of system, prompting, tracking, statistics;
Business process engine, for service condition, flow process, the functional realiey of medical service system, and realize storing, management of media resource and playing alert tones, broadcasting navigation information, business process engine realizes to the data in the smart mobile phone of user or computer display and pushed information management system by network insertion, mobile access, communication access;
Telecommunications access systems, for the docking of local side of medical service system and common carrier, realizes and the smart mobile phone of user or docking of phone, the operation flow that the smart mobile phone of process user or phone incoming call, exhalation, number show;
Mobile Access System, connects access and service for providing network for smart mobile phone;
Network service system, for realizing and the connection of smart mobile phone or computer network and service, comprises connection management and the Function implementation of Web service and Wap access;
Storage system, the distributed security for system data stores, capacity management and control, backup.
In the present invention, medical service system is followed up a case by regular visits in process in diagnosis and treatment, the picture and text of the essential information of the patient that can need to the intelligent terminal of doctor and patient or the synchronously real-time propelling movement cottage hospital of PC, hereditary medical history, health account, inspection data and audio frequency and video data; The diagnosis and treatment process of following up a case by regular visits to comprises: direct dialing follow up a case by regular visits to, click follow up a case by regular visits to, video is followed up a case by regular visits to, clawback is followed up a case by regular visits to, picture and text are followed up a case by regular visits to, business is followed up a case by regular visits in meeting.
The present invention has founded a set of medical service system, can based on mobile interchange, be supplied to doctor and patient and follow up a case by regular visits to business experience and service more easily.Doctor by intelligent terminal and mobile interchange technology, it is more convenient that more efficient and more systematized for examining, rear patient carries out following up a case by regular visits to, records, information acquisition.
First, this system provides to doctor and patient that function is followed up a case by regular visits in voice communication, video follows up a case by regular visits to function, function is followed up a case by regular visits in meeting, picture and text based on intelligent terminal follow up a case by regular visits to function, function is followed up a case by regular visits in click, fixed point clawback follows up a case by regular visits to function etc., are convenient to following up a case by regular visits to and quick communication exchange of doctor and patient;
Second, this system possesses the storage, management, push function etc. of user health information, in the process of following up a case by regular visits to, this system can be real-time to doctor and patient synchronized push and show health diagnosis and treatment information, comprise the photo informations such as the medical history brief introduction of patient, out-patient clinic and hospitalization time, electronic health record, health check-up information, thus substantially increase the service quality and efficiency of service of following up a case by regular visits to.System real-time record store and upgrade the information of following up a case by regular visits in process, give storage administration as user health information.
3rd, this system possesses Supervise and writing function, comprises following up a case by regular visits to calendar, following up a case by regular visits to the artificial arrangement of plan and automatically arrange, and follows up a case by regular visits to audio/video information record, the graphic record of process, and the record such as the plan of following up a case by regular visits to, enforcement, adjustment, cancellation.
4th, this system and possess data statistics, gather, analytic function, to dissimilar patient, take different medicine, treat and examine after health indicator information, carry out Classifying Sum and statistical study, first hand real time data be provided.
Medical service system provided by the invention, had both possessed communication access function, comprised the mobile and mobile terminal of field of telecommunications and the access service etc. of landline telephone; Possess data, services function, comprise the storage administration etc. of user health medical information; Possesses the service function of mobile Internet and intelligent terminal simultaneously, can identify and provide the special service based on mobile interchange and intelligent terminal to doctor and patient, comprise the mobile phone application service based on Android and IOS system, and the browser application service etc. of sing on web and Wap.
Accompanying drawing explanation
To do the present invention below in conjunction with the drawings and specific embodiments and further illustrate, above-mentioned and/or otherwise advantage of the present invention will become apparent.
Fig. 1 is the schematic diagram uploading management that user of the present invention registers login management and information material data.
Fig. 2 is that operation flow schematic diagram is followed up a case by regular visits in direct dialing of the present invention.
Fig. 3 is that operation flow schematic diagram is followed up a case by regular visits in click of the present invention.
Fig. 4 is that picture and text of the present invention follow up a case by regular visits to operation flow schematic diagram.
Fig. 5 is that operation flow schematic diagram is followed up a case by regular visits in reservation of the present invention.
Fig. 6 is that operation flow schematic diagram is followed up a case by regular visits in meeting of the present invention.
Embodiment
Embodiment 1
The invention provides a kind of diagnosis and treatment based on mobile interchange and follow up a case by regular visits to service implementation method, can provide more quick and easy to doctor and patient and follow up a case by regular visits to business model efficiently, comprise: direct dialing is followed up a case by regular visits to, clicked trafficwises such as following up a case by regular visits to, video is followed up a case by regular visits to, clawback is followed up a case by regular visits to, picture and text are followed up a case by regular visits to, meeting is followed up a case by regular visits to;
In above-mentioned follow-up method, picture and text and the audio frequency and video data such as essential information, out-patient clinic and hospitalization, hereditary medical history, health account, inspection data of the patient that medical service system can both need to the intelligent terminal of doctor and patient or the synchronously real-time propelling movement cottage hospital of PC, thus realize high-quality, high-level efficiency, medical follow up service promptly and accurately.
As shown in Figure 1, comprise medical service system, medical service system is used for carrying out the Classification Management of user data, the control of authority of Authority and Domain Based Management to patient, doctor; Typing, storage, management and control of authority can be carried out to the word of the personal information of patient, hereditary medical history, health data, physical examination data, picture, document, audio/video information data; In the process of medical follow up service, doctor and patient can by intelligent terminal or the synchronously real-time increase of personal computer equipment, deletion, editor, management data.Medical service system comprises diagnosis and treatment and follows up a case by regular visits to operation system, and the data of operation system according to patient is followed up a case by regular visits in diagnosis and treatment, in conjunction with following up a case by regular visits to doctor's resource, automatically producing and following up a case by regular visits to calendar; Follow up a case by regular visits to that calendar comprises the plan of following up a case by regular visits to, personnel placement, follows up a case by regular visits to content, the requirement of pharmaceutical information record; After having followed up a case by regular visits to of mobile interchange, preserve Follow-up record and data, classification stores also regularly carries out analysis management;
The data of patient comprises: the classification state of an illness, consulting hours, operating time, the sex of leave hospital time and patient, age, address.
Medical service system comprises:
Information management system, for database Classification Management, the user profile of store patient and doctor, registration rights management data, patient supplement billing statistics data, the hereditary medical history of patient, health data, the word of physical examination data, picture, document, audio, video data with money;
Service customization system, for realizing call service station function, Voice Navigation, playback control, media resource control, call signaling and the process of meeting signaling, realize the voice communication of user, video communication, conference communication, callback service, appointment business, service customization system passes through the control of business process engine practical function flow process and input and output;
Follow up a case by regular visits to operation system, the calendar for the business of following up a case by regular visits to generates, edits and dynamic management, realizes following up a case by regular visits to interface interchange and the flow operations of business and service customization system and business process engine, realization follow up a case by regular visits to the generation of health account, the bookkeeping of increase;
Operation & Maintenance System, for registration, the management of user profile, Data Enter is safeguarded, fee administration, the alarm of system, prompting, tracking, statistics;
Business process engine, for service condition, flow process, the functional realiey of medical service system, and realize storing, management of media resource and playing alert tones, broadcasting navigation information, business process engine realizes to the data in the smart mobile phone of user or computer display and pushed information management system by network insertion, mobile access, communication access;
Telecommunications access systems, for the docking of local side of medical service system and common carrier, realizes and the smart mobile phone of user or docking of phone, the operation flow that the smart mobile phone of process user or phone incoming call, exhalation, number show;
Mobile Access System, connects access and service for providing network for smart mobile phone;
Network service system, for realizing and the connection of smart mobile phone or computer network and service, comprises connection management and the Function implementation of Web service and Wap access;
Storage system, the distributed security for system data stores, capacity management and control, backup.
Medical service system of the present invention, can carry out the Classification Management of user data, the control of authority of Authority and Domain Based Management to patient, doctor and assistant; Typing, storage, management and control of authority can be carried out to word, picture, document, audio/video informations etc. such as the personal information of patient, hereditary medical history, health data, physical examination data, thus in the process of medical follow up service, doctor and patient can by intelligent terminal or the synchronously real-time increase of personal computer equipment, deletion, editor, manage its relevant information material.
Operation system is followed up a case by regular visits in diagnosis and treatment, and can according to the data of patient, comprise: the sex, age, address etc. of the classification state of an illness, consulting hours, operating time, leave hospital time and patient, in conjunction with following up a case by regular visits to doctor and assistant's resource, calendar is followed up a case by regular visits in automatic generation, comprises the plan of following up a case by regular visits to, personnel placement, follows up a case by regular visits to content, pharmaceutical information record requirement etc., and based on after having followed up a case by regular visits to of mobile interchange, preserve Follow-up record and data, classification stores and regularly carries out analysis management.
Process is followed up a case by regular visits in diagnosis and treatment based on mobile interchange, the audio frequency and video produced, photo information, the treatment of patient's outpatient clinic and the medical record of rehabilitation course and health data can real-time storage, and carry out Classifying Sum and analysis, provide first hand data supporting for medical diagnosis and medicine instruct.
User can be applied by this intelligent terminal or web, wap application, initiates and operating remote medical diagnosis and information consulting service, carries out direct dialing and follow up a case by regular visits to, click Following-up Services such as following up a case by regular visits to, video is followed up a case by regular visits to, clawback is followed up a case by regular visits to, picture and text are followed up a case by regular visits to, meeting is followed up a case by regular visits to.
Described method one, the registration login management of patient, doctor and Doctor's Assistant etc. (being referred to as user below) and information material data upload management method, and system generates and follows up a case by regular visits to calendar; Its step is as follows:
Doctor and Doctor's Assistant's log-on message, obtain registration code by modes such as phone numbers, upload the data such as medical license and pass through through system manager's examination & verification, obtain the unique doctor of system and the assistant No. ID of medical service system distribution, complete registration process;
Patient registration's information, obtains registration code by modes such as phone numbers, obtains the system unique patient No. ID that medical service system distributes, and this No. ID, using simultaneously as the extension number of patient in system, completes registration process;
Doctor and Doctor's Assistant, out-patient can be helped to complete registration process, registration code is obtained by modes such as phone numbers, obtain the system unique patient No. ID that medical service system distributes, this No. ID using simultaneously as extension number in system of doctor and assistant, complete registration process, and the corresponding authority of doctor patient is set simultaneously;
User is after completing registration login process, what can enter that medical service system carries out associated rights arranges management, supplement improve user essential information as name, sex, address, date of birth, and classification the state of an illness, consulting hours, operating time, leave hospital the time, the words such as hereditary medical history, health data, physical examination data, picture, document, audio/video information etc.;
Medical service system realizes Authority and Domain Based Management management, and the user namely only having user to select to approve or user's group have permission consults relevant information;
User is after completing log-on message typing and examination & verification, can upload picture, word, document and the audio frequency and video such as personal information, hereditary medical history, health account, inspection data at any time to store, medical service system takes the modes such as cloud storage to realize security control and the management of user profile;
Doctor and assistant can for the patient in oneself authority and patient group complete case history increase, edit, upload and manage.
User inquires about account simultaneously and is account charging.
Medical service system also will according to associated patient and hospital department and information about doctor, generation medical follow up calendar; Doctor and keeper also can carry out renewal adjustment according to actual conditions to following up a case by regular visits to calendar.
Direct dialing follows up a case by regular visits to the process description of business see Fig. 2.
Described method two, patient follows up a case by regular visits to, realizes the method for the voice communication that doctors and patients follow up a case by regular visits to by direct dialing, and its step is as follows:
Doctor uses mobile terminal or landline telephone, and that dials medical service system follows up a case by regular visits to hotline; Follow up a case by regular visits to the uniform service phone that hotline is medical service system, as 400xxxxxxxx phone, user can realize phone direct dialing;
After medical service system collects the digits, according to information such as the calling numbers of doctor, searching user's information storehouse, calendar is followed up a case by regular visits in contrast, synchronously plays Voice Navigation information;
Reply as doctor typing follows up a case by regular visits to calendar and carries out medical treatment by prompt tone operation, then medical service system inquires about information and the terminal such as mobile phone, fixed line thereof of patient corresponding to calendar; As doctor do not include in follow up a case by regular visits to calendar or by prompt tone operation follow up a case by regular visits to, then system plays prompt tone, other business of transferring or terminate this call.
Medical service system judge simultaneously the intelligent terminal of doctor or PC whether online, as online, then system is to the information material such as essential information, outpatient service data, hereditary medical history, health account, inspection data of this smart machine or PC application real time propelling movement patient;
After the called phone of patient is connected, and follow up a case by regular visits to doctor and enter call;
Doctor is dialing directly during the diagnosis and treatment of following up a case by regular visits to follow up a case by regular visits to, can the relevant information such as essential information, outpatient service data, hereditary medical history, health account, inspection data of synchronous browsing patient, completes and follows up a case by regular visits to communication in time, accurately.
After the direct dialing business of following up a case by regular visits to completes, the information such as medical service system ticketed call, carry out following up a case by regular visits to record sort and store, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Click the process description of business of following up a case by regular visits to see Fig. 3.
Described method three, doctor follows up a case by regular visits to by clicking, realizes the method for medical follow up, and its step is as follows:
Doctor uses the mobile client application of intelligent terminal, download and installation medical service system, and Mobile solution can based on android system and Ios system;
Run mobile applications, enter medical service system by mobile network, registration login;
Doctor open mobile applications be correlated with I task interface or follow up a case by regular visits to interface, click and follow up a case by regular visits to the image of calendar or patient information areas etc. and click district, start click and follow up a case by regular visits to business
Medical service system receives click and follows up a case by regular visits to request, and after judging associated rights and person's account situation, according to the phone of the patient information in calendar, the called patient that transfers, called phone can be the terminal such as mobile phone, fixed line of patient;
Medical service system judge simultaneously the intelligent terminal of doctor and PC whether online, as online, then system is to the information material such as essential information, outpatient service data, hereditary medical history, health account, inspection data of this intelligent terminal or PC application real time propelling movement patient;
After patient's closing of the circuit, doctor enters call with caller;
Doctor is clicking in the diagnosis and treatment consulting of following up a case by regular visits to, can the information of synchronous browsing associated patient, and can real time modifying and edit relevant Follow-up Data.
Doctor is clicking in the diagnosis and treatment consulting of following up a case by regular visits to, can the relevant information such as essential information, outpatient service data, hereditary medical history, health account, inspection data of synchronous browsing patient, completes and links up reply in time, accurately.
After the click business of following up a case by regular visits to completes, the information such as medical service system ticketed call, carry out following up a case by regular visits to record sort and store, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Described method four, patient is followed up a case by regular visits to by video, realize the method for doctor patient communication and consulting diagnosis and treatment, and its step is as follows:
Doctor uses the mobile client application of intelligent terminal, download and installation medical service system, and Mobile solution can based on android system and Ios system;
Doctor runs mobile applications, enters medical service system by mobile network, registration login;
Doctor open mobile applications be correlated with I task interface or follow up a case by regular visits to interface, click and follow up a case by regular visits to the image of calendar or patient information areas etc. and click district, and select video communication mode, start video and follow up a case by regular visits to business
Medical service system receives video and follows up a case by regular visits to request, after judging associated rights and person's account situation, according to the phone of the patient information in calendar, the called patient that transfers;
Medical service system monitors the phone of called patient, if intelligent terminal is online, then starts two-party video and follows up a case by regular visits to; Meanwhile, system is Xiang the information material such as essential information, outpatient service data, hereditary medical history, health account, inspection data of doctor's intelligent terminal or PC application real time propelling movement patient;
Video is followed up a case by regular visits in process, and as sent the video quality problems caused because of network problems such as radio signal attenuation, medical service system judges QoS quality, will be converted to voice communication in time, and user can also continue to switch back video and follow up a case by regular visits in audio process.
As online in unintelligent terminal but the common mobile terminal of the medical service system phone of monitoring called patient or fixed line online, then start both sides' voice communication, and notify caller doctor;
After patient's closing of the circuit, doctor enters call with caller;
In the diagnosis and treatment consulting that doctor follows up a case by regular visits at video, can the information of synchronous browsing associated patient, and can real time modifying and edit relevant Follow-up Data.
In the diagnosis and treatment consulting that doctor follows up a case by regular visits at video, can the relevant information such as essential information, outpatient service data, hereditary medical history, health account, inspection data of synchronous browsing patient, complete and link up reply in time, accurately.
After the video business of following up a case by regular visits to completes, the audio/video informations such as medical service system ticketed call, carry out following up a case by regular visits to record sort and store, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Picture and text follow up a case by regular visits to the process description of business see Fig. 4.
Described method five, patient is followed up a case by regular visits to by picture and text, realize that diagnosis and treatment are followed up a case by regular visits to, the method for doctor patient communication, and its step is as follows:
Doctor uses the mobile client application of intelligent terminal, download and installation medical service system, and Mobile solution can based on android system and Ios system;
Doctor runs mobile applications, enters medical service system by mobile network, registration login;
Doctor opens mobile applications related doctor interface, clicks to follow up a case by regular visits to patient image, name etc. in calendar and click district, and starting to click picture and text follows up a case by regular visits to business, can word, picture, file or audio/video information etc.;
Medical service system receives picture and text and follows up a case by regular visits to request, after judging associated rights and patient information, notifies associated patient, comprises the mode such as note, mobile terminal prompting;
Doctor also by relevant informations such as the case history medical histories of intelligent terminal or PC, synchronous browsing patient, can complete and follow up a case by regular visits to interrogation accurately;
After patient reaches the standard grade, the greeting of reading doctor is enjoined and answers the enquirement of doctor, can be the reply contents such as word, picture, file or audio/video information; After patient completes answer, system real-time informing doctor, comprise the mode such as note, mobile terminal prompting;
Doctor and patient all by the picture and text consulting of intelligent terminal or PC, reception the other side and can reply content.
After doctor patient communication and the business of following up a case by regular visits to complete, terminate these picture and text and follow up a case by regular visits to business.
In the diagnosis and treatment consulting that doctor and patient follow up a case by regular visits at picture and text, can the information of synchronous browsing patient, and can real time modifying and editor's related data.
In the diagnosis and treatment consulting that doctor follows up a case by regular visits at picture and text, can the relevant information such as essential information, outpatient service data, hereditary medical history, health account, inspection data of synchronous browsing patient, complete and link up reply in time, accurately.
After the picture and text business of following up a case by regular visits to completes, picture and text and the audio/video informations such as medical service system ticketed call, carry out following up a case by regular visits to record sort and store, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Reservation follows up a case by regular visits to the process description of business see Fig. 5.
Described method six, patient is followed up a case by regular visits to by reservation, realize the method that doctor patient communication and diagnosis and treatment follow up a case by regular visits to, and its step is as follows:
Doctor uses the mobile client application of intelligent terminal, download and installation medical service system, and Mobile solution can based on android system and Ios system;
Doctor runs mobile applications, enters medical service system by mobile network, registration login;
Doctor opens mobile applications related doctor interface, clicks reservation and follows up a case by regular visits to business, arranges to preengage the request content of following up a case by regular visits to and to illustrate and the reservation period illustrates;
Medical service system receives reservation and follows up a case by regular visits to request, after judging associated rights, notifies associated patient, comprises the mode such as note, mobile terminal prompting, the period planning of preengaging and following up a case by regular visits to is described;
Preengage time of following up a case by regular visits to expire time, medical service system makes a call automatically, comprise to follow up a case by regular visits to doctor calling and to the calling of following up a case by regular visits to patient;
Following up a case by regular visits to doctor and following up a case by regular visits to patient all after answerphone, the speech channel of doctor patient is connected by medical service system, and doctor and patient get final product real-time Communication for Power, carry out linking up and following up a case by regular visits to;
Medical service system judge simultaneously the intelligent terminal of doctor and PC whether online, as online, then system is to the information material such as essential information, outpatient service data, hereditary medical history, health account, inspection data of this intelligent terminal or PC application real time propelling movement patient;
Patient is preengaging in the diagnosis and treatment consulting of following up a case by regular visits to, can all relevant informations of synchronous browsing oneself, and can real time modifying and editor's related data.
After the business of following up a case by regular visits to completes, medical service system log call information, carries out following up a case by regular visits to record sort and stores, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Meeting follows up a case by regular visits to the process description of business see Fig. 6.
Described method eight, patient is followed up a case by regular visits to by meeting, realize doctor patient communication and follow up a case by regular visits to the method for diagnosis and treatment, and its step is as follows:
Doctor uses the mobile client application of intelligent terminal, download and installation medical service system, and Mobile solution can based on android system and Ios system;
Doctor runs mobile applications, enters medical service system by mobile network, registration login;
Doctor opens mobile applications related doctor interface, can click multiple doctor simultaneously, starts click on conference and follows up a case by regular visits to business;
Medical service system receives meeting and follows up a case by regular visits to request, after judging associated rights, the phone of the called patient that transfers;
Patient with the process of the voice-frequency telephony of doctor, video calling or conference call, can increase doctor, enter meeting and follow up a case by regular visits to and seek advice from interrogation;
In the process of voice-frequency telephony, video calling or conference call, doctor also can select and increase other doctors, enter meeting follows up a case by regular visits to and follows up a case by regular visits to consulting;
Medical service system is simultaneously to the information material such as essential information, outpatient service data, hereditary medical history, health account, inspection data of all online doctor's intelligent terminals or PC application real time propelling movement patient;
Follow up a case by regular visits in process there being the meeting of video, as sent the video quality problems caused because of network problems such as radio signal attenuation, medical service system judges QoS quality, will be converted to voice communication in time, and user can also continue to switch back video and follow up a case by regular visits in audio process.
As online in unintelligent terminal but the common mobile terminal of the Service Phone of medical service system monitoring doctor or fixed line online, then start both sides' voice communication, and notify caller patient;
In the diagnosis and treatment consulting that patient follows up a case by regular visits in meeting, can all relevant informations of synchronous browsing oneself, and can real time modifying and editor's related data.
In the diagnosis and treatment consulting that doctor follows up a case by regular visits in meeting, can the relevant information such as essential information, outpatient service data, hereditary medical history, health account, inspection data of synchronous browsing patient, complete and link up reply in time, accurately.
After the meeting business of following up a case by regular visits to completes, medical service system log call information, carries out following up a case by regular visits to record sort and stores, ticket information is archived to doctor's database simultaneously, completes the renewal bookkeeping of following up a case by regular visits to calendar.
Embodiment 2
Medical follow up comprises following content:
One, propaganda work is printed and distributed and is followed up a case by regular visits to notice and carry out propaganda work: before patient discharge, notice will be followed up a case by regular visits to as one of Discharge Guide material, issue patient, content can comprise advise patient to check on time, write in reply in time, follow up a case by regular visits to room telephone number and address have variation notify in time we etc. promotional content.Doctors and nurses advises patient to check on time, relevant issues such as letter in reply in time.
Two, follow up a case by regular visits to working mechanism to divide at science and education Information Center and follow up a case by regular visits to group, be responsible for the work of following up a case by regular visits to, its concrete personnel depaly is as follows: (1) follows up a case by regular visits to card foundation person: be responsible for inpatient's screening operation, determine the scope of following up a case by regular visits to; (2) the sole duty person of following up a case by regular visits to: be responsible for concrete contact and follow up a case by regular visits to patient, and Follow-up results is recorded in follows up a case by regular visits to card and follow up a case by regular visits on record; (3) computing machine typing personnel, by Follow-up results input computer.Equipments Setting: special purpose computer and related software should be equipped with for ease of management and operation.
Three, follow up a case by regular visits to working routine first to screen inpatient, determine that the scope of following up a case by regular visits to is set up the patient in the scope of following up a case by regular visits to and follow up a case by regular visits to card; Second step, the person of following up a case by regular visits to has access to case history according to following up a case by regular visits to card, consults the contact method with patient; 3rd step, the person of following up a case by regular visits to is followed up a case by regular visits to by the mode such as phone, mail, will follow up a case by regular visits to record outcome record and follow up a case by regular visits to card and following up a case by regular visits on record; Finally, input computing machine by keyboarder, carry out Follow-up Data preservation.The newly-built patient following up a case by regular visits to card follows up a case by regular visits to from Second Year.
One, the content of work is followed up a case by regular visits to
(1) routine is followed up a case by regular visits to: 1, follow-up: patient carrys out institute's check and treats as and follow up a case by regular visits to one time 2, Effect of follow-up visit by telephone: understand the state of an illness with patient link on time.3, transmit and follow up a case by regular visits to: follow up a case by regular visits to letter and follow up a case by regular visits to option for having designed, allow patient's easy understand, respective selection is beaten hook, and leave blank position patient also can be allowed to write in detail, the reply envelope printed in enclosed and stamp.After cannot contacting with patient and family members through phone, transmit etc., take the tissues such as client, local police station, neighbourhood committee on behalf of following up a case by regular visits to.4, other modes: along with the development of science and technology, the methods such as SMS platform, Email, network resources locating also will apply in the work of following up a case by regular visits to.
(2) special topic is followed up a case by regular visits to: select to carry out according to the needs of clinical treatment observation, summing up experience or scientific research mission, follow up a case by regular visits to once, complete within the specified time in the time of specifying to selected a collection of case, but must through relevant leader examination & approval, by following up a case by regular visits to group execution.
(3) visit the parents: case is badly in need of in summing up experience, scientific research, cannot follow up a case by regular visits to through various channels, through leader examine and give funds, the support such as to send a car, organize execution by following up a case by regular visits to, this method, owing to limiting by human and material resources, seldom uses.。
Two, flow process
(1) patient's physical data is collected: complete during patient's Admission registration, inside have the information such as work unit, home address, phone of name, sex, date of birth, marital status, identification card number, native place, occupation, work unit, registered permanent residence address, existing home address, phone and two relatives, incomplete place is supplemented when writing case history by section office doctor or nurse.
(2) card is built: during patient discharge, by the content typing health record management system of medical record typing personnel according to first page of illness case, computer generates automatically (comprising the data such as record of leaving hospital, main diagnosis ICD-10 coding), send after arrangement and follow up a case by regular visits to group, build disease according to the information on case front cover and plant accumulative card, existence card, and check with the Abstract of Inpatient Records information, supplemented.
(3) per year, sick plant the volume number of following up a case by regular visits to: build card for the ease of checking pre-leakproof, at medical record upper cover, chapter " is followed up a case by regular visits to " to built card, and the record number of following up a case by regular visits to.
(4) follow up a case by regular visits on time: the time limit that routine is followed up a case by regular visits to will meet one, three, the needs of five year survival rate statistics, last deducts the treatment date should be greater than one, three, five year with examining the date.In order to obtain, such result will with examining, the date is fixed for two, four, six years beginning.
(5) process, record Follow-up results:
1, outcome record is in " existence card " and medical record on " following up a case by regular visits to record ", will follow up a case by regular visits to letter in reply and be pasted in medical record, and death indicates " death " with red pen on medical record front cover, on card.
2, will move back after letter ascertains the reason and drop again, and at record on card of surviving, the alternate manner that changes that cannot drop is followed up a case by regular visits to.3, write a letter in reply: to the medical care problem proposed in patient's letter and his the institute's report etc. mailed, hand over relevant doctor to discuss research, conscientiously reply doctor's handling suggestion, and the data of finishing using is returned patient.
4, the record of seeing and treating patients provided according to clinician of patient's further consultation, registers, treats as and follow up a case by regular visits to once.
5, gather with examining result on time.
The invention provides a kind of diagnosis and treatment based on mobile interchange and follow up a case by regular visits to service implementation method; the method and access of this technical scheme of specific implementation is a lot; the above is only the preferred embodiment of the present invention; should be understood that; for those skilled in the art; under the premise without departing from the principles of the invention, can also make some improvements and modifications, these improvements and modifications also should be considered as protection scope of the present invention.The all available prior art of each ingredient not clear and definite in the present embodiment is realized.
Claims (6)
1. a service implementation method is followed up a case by regular visits in the diagnosis and treatment based on mobile interchange, it is characterized in that, comprises medical service system, and medical service system is used for carrying out the Classification Management of user data, the control of authority of Authority and Domain Based Management to patient, doctor; Typing, storage, management and control of authority can be carried out to the word of the personal information of patient, hereditary medical history, health data, physical examination data, picture, document, audio/video information data; In the process of medical follow up service, doctor and patient can by intelligent terminal or the synchronously real-time increase of personal computer equipment, deletion, editor, management data.
2. service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange according to claim 1, it is characterized in that, medical service system comprises diagnosis and treatment and follows up a case by regular visits to operation system, and the data of operation system according to patient is followed up a case by regular visits in diagnosis and treatment, in conjunction with following up a case by regular visits to doctor's resource, automatically producing and following up a case by regular visits to calendar; Follow up a case by regular visits to that calendar comprises the plan of following up a case by regular visits to, personnel placement, follows up a case by regular visits to content, the requirement of pharmaceutical information record; After having followed up a case by regular visits to of mobile interchange, preserve Follow-up record and data, classification stores also regularly carries out analysis management;
The data of patient comprises: the classification state of an illness, consulting hours, operating time, the sex of leave hospital time and patient, age, address.
3. service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange according to claim 1, it is characterized in that, the diagnosis and treatment of mobile interchange follow up a case by regular visits to operation system preserve audio frequency and video that the diagnosis and treatment process of following up a case by regular visits to produces, photo information, the medical record of the treatment of patient's outpatient clinic and rehabilitation course and health data in real time can real-time storage, and carry out Classifying Sum and analysis.
4. service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange according to claim 1, and it is characterized in that, medical service system has following functions:
One, direct dialing is followed up a case by regular visits to, and by intelligent terminal or other telephone call diagnosis and treatment Following-up Service hot line, diagnosis and treatment are followed up a case by regular visits to operation system automatic searching user's registration number and continued, thus connects the phone of associated patient;
Two, click is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, clicking is correlated with follows up a case by regular visits to patient and follows up a case by regular visits to record, realizes click and follows up a case by regular visits to and voice communication;
Three, video is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, clicking is correlated with follows up a case by regular visits to patient and follows up a case by regular visits to record, realizes click and follows up a case by regular visits to and select video follow-up method;
Four, clawback is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, information is followed up a case by regular visits in registration, and diagnosis and treatment follow up a case by regular visits to operation system the time automatic call patient arranged and doctor, realize automatic clawback and follow up a case by regular visits to;
Five, picture and text are followed up a case by regular visits to, by intelligent terminal, downloading-running Android or Ios mobile applications, click picture and text and follow up a case by regular visits to, propose relevant query and enclose required text description, pictorial information, audio/video information, diagnosis and treatment are followed up a case by regular visits to operation system and are automatically retrieved and notify that patient carries out following up a case by regular visits to answer;
Seven, meeting is followed up a case by regular visits to, by intelligent terminal, and downloading-running Android or Ios mobile applications, click on conference follows up a case by regular visits to function, and function is followed up a case by regular visits in the meeting access realizing associated patient and doctor;
Eight, browse by intelligent terminal, operation Wap, open remote diagnosis peer link, realize the corresponding function of above-mentioned intelligent terminal application;
Nine, by PC, run web browsing, realize the corresponding function of above-mentioned intelligent terminal application.
5. service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange according to claim 1, it is characterized in that, medical service system is followed up a case by regular visits in process in diagnosis and treatment, the picture and text of the essential information of the patient that can need to the intelligent terminal of doctor and patient or the synchronously real-time propelling movement cottage hospital of PC, hereditary medical history, health account, inspection data and audio frequency and video data; The diagnosis and treatment process of following up a case by regular visits to comprises: direct dialing follow up a case by regular visits to, click follow up a case by regular visits to, video is followed up a case by regular visits to, clawback is followed up a case by regular visits to, picture and text are followed up a case by regular visits to, business is followed up a case by regular visits in meeting.
6. service implementation method is followed up a case by regular visits in a kind of diagnosis and treatment based on mobile interchange according to claim 1, and it is characterized in that, medical service system comprises:
Information management system, for database Classification Management, the user profile of store patient and doctor, registration rights management data, patient supplement billing statistics data, the hereditary medical history of patient, health data, the word of physical examination data, picture, document, audio, video data with money;
Service customization system, for realizing call service station function, Voice Navigation, playback control, media resource control, call signaling and the process of meeting signaling, realize the voice communication of user, video communication, conference communication, callback service, appointment business, service customization system passes through the control of business process engine practical function flow process and input and output;
Follow up a case by regular visits to operation system, the calendar for the business of following up a case by regular visits to generates, edits and dynamic management, realizes following up a case by regular visits to interface interchange and the flow operations of business and service customization system and business process engine, realization follow up a case by regular visits to the generation of health account, the bookkeeping of increase;
Operation & Maintenance System, for registration, the management of user profile, Data Enter is safeguarded, fee administration, the alarm of system, prompting, tracking, statistics;
Business process engine, for service condition, flow process, the functional realiey of medical service system, and realize storing, management of media resource and playing alert tones, broadcasting navigation information, business process engine realizes to the data in the smart mobile phone of user or computer display and pushed information management system by network insertion, mobile access, communication access;
Telecommunications access systems, for the docking of local side of medical service system and common carrier, realizes and the smart mobile phone of user or docking of phone, the operation flow that the smart mobile phone of process user or phone incoming call, exhalation, number show;
Mobile Access System, connects access and service for providing network for smart mobile phone;
Network service system, for realizing and the connection of smart mobile phone or computer network and service, comprises connection management and the Function implementation of Web service and Wap access;
Storage system, the distributed security for system data stores, capacity management and control, backup.
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