CN104126291A - Transferring of communication event - Google Patents

Transferring of communication event Download PDF

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Publication number
CN104126291A
CN104126291A CN201380010146.8A CN201380010146A CN104126291A CN 104126291 A CN104126291 A CN 104126291A CN 201380010146 A CN201380010146 A CN 201380010146A CN 104126291 A CN104126291 A CN 104126291A
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CN
China
Prior art keywords
user
equipment
input
communication event
body gesture
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Pending
Application number
CN201380010146.8A
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Chinese (zh)
Inventor
J.罗森伯格
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Microsoft Technology Licensing LLC
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Microsoft Corp
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Publication of CN104126291A publication Critical patent/CN104126291A/en
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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42229Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/017Gesture based interaction, e.g. based on a set of recognized hand gestures
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/0304Detection arrangements using opto-electronic means
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/023Services making use of location information using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A method and system for transferring a communication event between a remote user device and a first user device from the first user device to a second, alternate user device is described. The method comprises capturing with a visual motion recognition component a first input from a user of the first user device conducting the communication event, the first input being a physical gesture made by a user to indicate a desire to transfer the communication event. A set of user devices in physical proximity to the user is detected, and a second physical gesture made by the user is captured to select one of the set of devices. The communication event is then transferred to the selected device.

Description

The transfer of communication event
Technical field
The present invention relates to for shift the communication system of voice and/or video calling and corresponding method between subscriber equipment or terminal.
Background technology
Have communication system, it allows to carry out live voice and/or video calling between the packet-based agreement of use such as Internet protocol (IP) two or more end user's terminals on the packet-based network such as the Internet.Such communication is known as " voice on IP " (VoIP) or " video on IP " sometimes.
In order to use communication system, first each end user is installed to client application on the memory of his/her user terminal, client application is arranged on the processor of this terminal and carries out.In order to set up call, a user (calling party) indicates at least one other user's (callee) user name to client application.In the time that client application is performed, it just can be controlled its corresponding terminal and go access that user name is mapped to the database of IP address, and searches thus callee's IP address by indicated user name.Database can use server or equity (P2P) distributed data base, or the combination of the two realizes.Once calling party's client has retrieved callee's IP address, it just can use this IP Address requests to set up via live voice and/or video flowings the Internet or other so packet-based networks, between calling party and callee's terminal, sets up thus call.
But, along with can either stay at home again can be in mobile portable set the increased popularity of the electronic equipment of executive communication software, may occur that subsequently identical end user can have the Multi-instance of the same client application being arranged on different terminals.
When user is just in the time that user's equipment is conversed, he expects call transfer sometimes to the subscriber equipment of replacing.For instance, in the time that he is using its personal computer (PC) to carry out IP-based voice (VoIP) call via the Internet, thereby he may wish call transfer to allow him to leave the position that its PC installs to mobile device.Alternatively, in the time carrying out video calling, he may want call to transfer to and have the more subscriber equipment of large-screen from having the subscriber equipment of the small screen.At present, it is possible between equipment, shifting call, but this needs the menu on user and equipment to carry out alternately to select replacement equipment and to shift subsequently call.Such menu may be perplexing, and making between equipment, to shift call is now a complicated process, and it makes the puzzled call drop that also often causes of user conventionally.In addition, the quantity of the equipment that has along with user (mobile phone, TV, soft phone application, etc.) constantly increases and day by day complicated call scene (video, video and share, etc.), and it is all the more complicated that this problem becomes.At present, the trial of having carried out only a few is to solve the complexity occurring in these situations.
Summary of the invention
According to an aspect of the present invention, provide a kind of for the communication event between remote user equipment and first user equipment is transferred to the method for the second subscriber equipment from described first user equipment, having comprised:
Utilize visual movement recognizer component to catch from user's first input of described first user equipment of carrying out described communication event, described the first input is the body gesture made by described user will shift described communication event hope with instruction;
Detect the one group of subscriber equipment that approaches physically user;
Catch the second input from described user to be chosen as the second equipment by one in this group equipment, described the second input is the second body gesture of being made by described user; And
Described communication event is transferred to described the second equipment.
It is a kind of for communicating the subscriber equipment of event with remote user equipment that other aspect of the present invention provides, and described subscriber equipment comprises:
Visual movement recognizer component, it is configured to catch the first and second inputs from the user of described subscriber equipment, and described the first input is the first body gesture of being made by described user will shift described communication event hope with instruction; And
The second input is the second body gesture;
For detection of the member of one group of subscriber equipment that approaches physically described user; Wherein be chosen as the second equipment from described the second input of described user by one in this group equipment; And
For described communication event being transferred to the member of described the second equipment.
In order to understand better the present invention and to illustrate how it can implement, now using the accompanying drawing below example is carried out reference.
Brief description of the drawings
Fig. 1 is the schematic diagram of communication system;
Fig. 2 is the schematic diagram of a communication system in specific environment;
Fig. 3 illustrates the call being just transferred; And
Fig. 4 is the block diagram of subscriber equipment.
Embodiment
Fig. 1 is the schematic diagram of the communication system that realizes on the packet-based network such as the Internet 101.This communication system comprises the corresponding end-user device 102a for each of multiple users ... 102g.Equipment is connected to the Internet 101 or can communicates by letter with the Internet 101 via the suitable transceiver such as wired or wireless modulator-demodulator.Each terminal 102 is provided with the example (shown in Fig. 4) of client application 4, its for access communication system and thus with operating in another the client of another user in such terminal 102 set up packet-based live voice or video calling.
In the embodiment of illustrated Fig. 1, user can be associated with multiple equipment (ambulatory handheld type terminal 102a, laptop computer 102b, the desktop computer 102c such as mobile phone and have television set or the TV 102d of Set Top Box).The terminal 102 that the other types of communication customer end can be installed comprises photo frame, panel computer, automobile audio system, printer, home control system, camera or other such household electrical appliance or end-user device, etc.Each in multiple terminal 102a-102d of same subscriber is provided with the respective instance of communication customer end application, this same subscriber can be logined simultaneously and enter respective instance, and therefore same subscriber can be logined the Multi-instance of the same client application entering on two or more different terminals 102a-102d simultaneously.This will below discuss in more detail.
Can be provided to for each in different end user's terminal 102a-102d of same subscriber the independent connection of the Internet 101 and packet-based communication system, and/or some or all in those different terminals 102a-102d can connect and also form thus the local network such as home network via shared router one 05.No matter which kind of mode, it is contemplated that, in some preferred embodiment, some or all in the different terminals 102a-102d of same subscriber can be positioned at the different location in house, for example TV 102d is placed in living room, desktop equipment 102c is placed on study chamber, and laptop devices 102b opens in kitchen, and handheld device 102a is placed on any other position (for example garden or lavatory) that user can find them by chance.
Also being illustrated what be connected to the Internet 101 is data storage 104, and its form is server, distributed peer database, or the combination of the two.Data storage 104 forms a part for call business 8, and this call business 8 is provided for supporting the infrastructure of communication event.Peer database is distributed among multiple end user's terminals of multiple different users, and the plurality of different user generally includes not one or more users of the actual participation person of call.But this is not unique selection, and central server can be used as to alternative or also uses in addition central server.Call business 8 can be any business that can communicate by communication customer end event.Such business is Skype, and it is reciprocity business, and wherein authentication certificate is signed and issued to validated user by call business, and wherein carrys out the communication event between authentication of users based on authentication certificate.Conventionally also require to carry out proof procedure, it can relate to user provides voucher to be concentrated checking by server via client, and/or can relate to according to the authentication mechanism of P2P type exchange and verification certificate between two or more users' client application.No matter which kind of mode, data storage 104 is connected to make each in the example of the client application moved in each in the terminal 102 of each user's communicator 103 or client application to visit data storage 104 via the Internet 101.Data storage 104 be arranged to provide user name to IP address (or other such network addresss) thus mapping allow the client application of different user in order to set up voice or video calling, or the object of the even communication of the other types such as instant message (IM) or voice mail and at the Internet 101(or other packet-based networks) the upper communication channel of setting up each other.
Communication customer end 4 has login/registration body, and it carries out associated by the mobile device 102 that loads this client with specific user.User can have the example that operates in the same communication client on other equipment that are associated with identical login/registration details.
The Multi-instance that can simultaneously sign in to the same client application on different terminals 102a-102d in same subscriber, in each embodiment, data storage 104 can be arranged to identical user name (user ID) to be mapped to those all Multi-instances, but also independent sub-identifier (sub-ID) is mapped to each specific single instance.Therefore, communication system can be distinguished the consistent identity that the different example whiles is still kept for user in communication system.
Embodiments of the invention may be wanted the scene that call transfer can be seen to him, approach physically his replacement equipment for user.This call transfer method is used the technology that is referred to herein as " capture and abandon ".According to this technology, user indicates its hope that will shift call by the posture capturing in midair, and places call by the posture of abandoning subsequently.For this technology can be worked, exist the equipment of call must there is the camera of connection and move after posture acquisition algorithm 42(and describe).In Fig. 2, illustrate an exemplary scene.User 30 is sitting in the TV 102d front that camera 34 is installed.TV 102d has screen 36, its current for example video calling that just presenting.User also has the laptop devices 102b that camera 40 is installed, and it also approaches user in this situation in room.Although show laptop devices, should be appreciated that any suitable equipment can exist, for example panel computer or mobile phone 102a.Be similar to the scene of Fig. 1, all operational communications clients of all devices 4.Also identical with the scene of Fig. 1, the example of communication customer end 4 and call business 8 contact and have a login/login mechanism for same subscriber.In addition, equipment operation posture acquisition algorithm 42, this algorithm uses the data that receive from corresponding camera 34,40 to find on one's own initiative user's crawl posture in the time that user converses.In the time that any camera detects this posture, call is considered to crawled.User makes subsequently and abandons posture.As described in more detail below, the service discovery protocol 18 on call business 8 or equipment is identified for one group of available targets of call transfer.If determine to only have an available targets, once camera detects the posture of abandoning of any kind so, call is just moved to that target device.If there are multiple targets in user's environs, which equipment extracts the directivity of abandoning be with what determine as far as possible user view to camera so.Use multiple cameras, in each equipment one, wherein each provides the different angles about user, thereby can help to improve this precision.Once determine directivity, just can use from the positional information of device report and determine the relative positioning of target device with respect to original equipment (call is from the equipment of its transfer).GPS module report position information that can be from each equipment.In the time that GPS is unavailable (for example, on TV), TV 102d can use setting up procedure between active period, and user uses its mobile phone thus, it is taken near TV, and then press the button with the tolerance as the position of TV by the GPS position from phone.Similarly process can and not have the place of GPS for PC.Positional information is reported to call business 8 and stores 104 places to be stored in data.
The equipment of the call being transferred for " acceptance " can be associated with user by user's login, but they do not need so.Consider hotel room, wherein user only has an equipment (their phone) and TV; Abandon always using the TV in this hotel room as target.This hotel room TV can also be known its position in advance, once and user login enter its equipment, this TV just by that position message to server.As described later, in the time that " acceptance " converses, can login by order TV.
Explain and how to realize in the description of previous methods, " crawl " posture of user is called as the first input gestures, and by " abandoning " posture, the selection of replacement equipment is called as to the second input below.
Referring now to illustrated environment in Fig. 3, user converses with third party 102e by call business 8 in connection 25.In the time that user makes the first input gestures at TV 102d place, TV by its GPS position message to call business 8.For this reason, TV 102d has GPS locating module 19(referring to Fig. 4).Call business 8 is inquired laptop devices 102b and is also obtained its position.Alternatively, laptop devices 102b and mobile phone 102a can report its with the shared Wifi network of TV 102d on existence.Suppose that user selects laptop devices 102b by second input " abandoning " posture.This is detected by camera 40, and is reported to call business 8.Call business is set up new connection 29 and call is transferred to laptop devices 102b from TV 102d.
The example that there is no running client 4 at laptop devices 102b, if there is the videoconference client of for example replacing, by using the token (token) that is offered it by equipment 102d, still can order it to be connected to call business 8 so.
By reference to the system that by data storage 104, user ID and sub-ID is mapped to IP address or other such network addresss, can realize communicating by letter between client instance and call business 8.Therefore, allow different client instances identified for each user's sub-ID list, and this mapping allow client instance, server or other network elements to determine the address of moving each terminal of one or more other different instances on it.Like this, when a subscriber equipment and selected subscriber equipment are during by identical call business management, for call is transferred to the object of selected subscriber equipment from a subscriber equipment, likely set up a client and between another or client and server or other network elements between communication.
Alternatively, by keeping the list of the client identity that only has terminal identity instead of correspondence, can realize communications setting, for the object of address search, this list is maintained on addressable network element.For instance, the list of all different terminals 102a-102d can remain on the element 105,102a-102d of local home network, in this case, only have public network address and terminal identity need to be maintained in this list, so and will not necessarily need the system of ID and independent sub-ID.This this locality list can be stored in each terminal 102a-102d place or on the home server (not shown) of home network, and each client instance will be arranged to determine by the list on accessing local network necessary identity and the address of the terminal of other examples.
In a realization at equipment by the call transfer of identical call business management, once select the equipment of expecting as the end points of conversing, so can be to be similar to known call retransmission technique (as for example at US application number 12/290232, described in publication number US2009-0136016) mode complete transfer, but call is to shift between the different terminals of same subscriber based on the sub-ID of difference, instead of shifts between different user based on different user ID.
In order to establish the object which approaches equipment and should be confirmed as replacing position (call can be transferred to this replacement position), can determine the degree of approach with many different modes.They can be based on GPS position, bluetooth or other near-field communications or other service discovering technology such as Bonjour or SLP.Once other equipment are identified, they are just used to the ability of manipulation call and filter.That is, they need to be the equipment that comprises the client of moving the software that is connected to same call traffic, or the equipment (it can be ordered via bluetooth or other communication) of representative of consumer login.
In one example, client instance can be " network aware " and can be provided with API, this API can not only make distinct device be easy to be found but also make the different media flows in dialogue be easy to easily shift/use next end points from an end points.
Fig. 4 is the schematic block diagram that can shift call or receive the element of the equipment of the call being transferred.Equipment comprises processor 50 and memory 52.Processor 50 can be downloaded code from memory 52, for according to equipment needed operation carry out.Specifically, processor 50 can executive communication client 4, service discovery protocol 18 and/or is realized the visual movement recognizer component 48 of posture acquisition algorithm (42).Visual movement recognizer component can be from be embedded in screen or on equipment other local camera 34(or 40) receive data.Camera 34(or 40) thus the image that is provided the posture for catching user offers processor to process according to posture acquisition algorithm by view data.
These embodiment before the present invention allow the list of available subscribers terminal 102 to present to user, and allow user to select at least one accessory terminal 102 with most suitable ability to manipulate the communication of particular type, and for example live video stream or file shift.According to embodiments of the invention, the terminal 102(of example of client application 4 is installed such as mobile phone 102a) be arranged to find other such user terminals 102.User can be by call transfer one or more in found terminal 102.
Be used for implementing by user the terminal 102 of selecting and will be called as the first equipment.Each selected terminal will be called as the second equipment.In the situation that spreading out of call, the first equipment is preferably the initiator of call, and in the situation that importing call into, the first equipment is preferably the terminal for answering call.
(client 4 on the second equipment (such as 102c) can have the user identical with client on the first equipment, utilize identical user ID login), can be maybe that another terminal 102e(borrowing from different user utilizes different user ID logins), or can be in diverse agreement.No matter which kind of mode, the first and second equipment 102a-102e form one end (" near-end ") of call together, its via the Internet 101 or other so packet-based networks with operate in other, third party device 102f(" far-end ") on client communicate.
Each equipment 102 preferably disposes the agreement 18 for resource discovering, to find the media capability that has and/or find potential accessory terminal of accessory terminal 102a, 102e that other are potential etc.The list of available resources can indicating terminal type (for example, TV, printer) thereby is presented suitable icon, makes user can select most suitable equipment to manipulate communication event.For instance, user can select TV to be used for video calling, selects stereophonic sound system for voice call, or selects network attached storage device (NAS) equipment to shift for file.
The available resources that can find with many replacement methods the other-end of the example that client 4 is installed, are exemplified below.The user terminal 102 that the suitable example of suitable client application 4 or this client application is installed can be called as " (enabled) terminal being activated " below.
Such method is the resource discovering that server is assisted.In one embodiment of the invention, server stores has the position of each terminal of the example of client 4.In the time that user logins, client is arranged to its position and terminal type/ability to offer server.Other suitable addresses that position can be defined as IP address, NAT or be inputted by user.In this embodiment of the present invention, server is configured to, in response to primary client, the request of " searching appropriate terminal " is sent to this server and this client of the list that approaches terminal being returned to the first equipment.This can be by completing or fulfil ahead of schedule in response to identification " crawl " posture.
As an alternative, can utilize distributed data base to replace server for keeping this list, or can use both combinations.Have same subscriber (utilizing same username to login the client of moving) at master terminal and accessory terminal, can user's name and the system of sub-identifier distinguish different examples to be similar to mode previously discussed.But this is not necessary, and as an alternative, can use other means of listing available terminal, for example, by only listing terminal identity instead of corresponding client identity.
Another possible method is to share local network device to find.In alternative embodiment, primary client is arranged in response to identification " crawl " posture to be shown to user by being illustrated in one group of terminal 102a, 102c finding on local network, enable client 4 and the icon of 102d.The terminal that registration enters any IP of enabling of given network receives IP address unique in that network.Along with the terminal being activated adds, it is existing information broadcast to all terminals that are activated in that network, thereby announces assigned username/ID and the list of the authorized user of the right with its ability of access.Thereby all terminals that are activated 102 that receive this message and have a shared authorized user verify and himself also set up safe communication channel replying, they will announce its IP address and available resources by this channel.
Should be appreciated that and described embodiment above as just example.Give the disclosure that fixes on this, other modification or realization can become apparent for those skilled in the art.For instance, the present invention is not subject to the restriction of any specific resource discovering or verification method, and can use any in previously described example, or even other.In addition, can realize individually or in combination any in first, second and/or the third aspect of the present invention.The place of mentioning server is not necessarily intended to be limited to the discrete server unit that is accommodated in single shell or is positioned at single place.In addition, the place of mentioning application be not necessarily intended to refer to software discrete, independently, independent executable unit, and can alternatively refer to any part of code, such as the plug-in unit for existing application or additional.The present invention is not limited by described embodiment, and is only subject to the restriction of claims.

Claims (10)

1. for the communication event between remote user equipment and first user equipment is transferred to a method for the second subscriber equipment from described first user equipment, comprising:
Utilize visual movement recognizer component to catch from user's first input of described first user equipment of carrying out described communication event, described the first input is the body gesture made by described user will shift described communication event hope with instruction;
Detect the one group of subscriber equipment that approaches physically described user;
Catch the second input from described user to be chosen as the second equipment by one in this group equipment, described the second input is the second body gesture of being made by described user; And
Described communication event is transferred to described the second equipment.
2. according to the process of claim 1 wherein that described visual movement recognizer component is configured to described the first body gesture to be identified as crawl posture.
3. according to the method for claim 2, wherein said the second body gesture is to abandon posture.
4. according to the method for claim 1, comprise that the direction of determining described the second body gesture is to locate the step of selected equipment.
5. according to the process of claim 1 wherein that the step of catching described the first input or described the second input comprises: at least described camera is caught described user's image and view data is provided to the posture acquisition algorithm of being carried out by described visual movement recognizer component.
6. according to the method for claim 4, wherein determine that the step of the direction of described second comprises: the view data of being caught described user by more than one camera.
7. according to the process of claim 1 wherein that the step that detects one group of subscriber equipment comprises:
Control the list of the subscriber equipment that is associated with described user and receive the report of the physical location of the described subscriber equipment in described list; Or
Carry out service discovery protocol to detect the equipment that approaches physically described user.
8. for communicating the subscriber equipment of event with remote user equipment, described subscriber equipment comprises:
Visual movement recognizer component, it is configured to catch the first and second inputs from the user of described subscriber equipment, and described the first input is the first body gesture of being made by described user will shift described communication event hope with instruction; And
The second input is the second body gesture;
For detection of the member of one group of subscriber equipment that approaches physically described user;
Wherein be chosen as the second equipment from described the second input of described user by one in this group equipment; And
For described communication event being transferred to the member of described the second equipment.
9. equipment according to Claim 8, comprises at least one in the following:
Be used for the member of the one group of equipment that identifies the direction of determining described the second body gesture;
Camera, it is for catching user's image and view data being provided to the posture acquisition algorithm of being carried out by user's recognizer component;
Processor, it is configured to executive communication client, and described communication customer end is responsible for carrying out described communication event and described communication event is transferred to described the second equipment; And
Positioning equipment, it is for providing the report in the geographical position with described equipment.
10. a computer program, comprises program code member, and described program code member is realized any the step in claim 1-7 in the time being executed by processor.
CN201380010146.8A 2012-02-20 2013-02-20 Transferring of communication event Pending CN104126291A (en)

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US13/400,418 US20130219278A1 (en) 2012-02-20 2012-02-20 Transferring of Communication Event
US13/400418 2012-02-20
PCT/US2013/026961 WO2013126464A1 (en) 2012-02-20 2013-02-20 Transferring of communication event

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