CN102663511A - Online booking system of hospital outpatient services - Google Patents
Online booking system of hospital outpatient services Download PDFInfo
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- CN102663511A CN102663511A CN2012101118088A CN201210111808A CN102663511A CN 102663511 A CN102663511 A CN 102663511A CN 2012101118088 A CN2012101118088 A CN 2012101118088A CN 201210111808 A CN201210111808 A CN 201210111808A CN 102663511 A CN102663511 A CN 102663511A
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Abstract
An online booking system of hospital outpatient services belongs to the field of medical services. The online booking system is characterized in that an existing outpatient service process is analyzed and modified while available resources are used to the utmost extent, reduction of intermediate links of the outpatient service process are taken as a breakthrough so as to reasonably arrange the treatment process of patients, simplify the outpatient service process, enhance the active service awareness and shorten the process time. The online booking system of the hospital outpatient services makes up for the defect of 'three long one short' (which refers to long queue of waiting for registration, long queue of waiting for treatment, long queue of waiting for payment and short time of accepting treatment) of conventional outpatient registration, brings convenience for vast patients to seek treatment, relieves medical environment and has great practical value.
Description
Technical field
A kind of hospital outpatient online booking system belongs to the medical services field.
Background technology
Along with the progressively propelling of hospital information, traditional outpatient service operation flow can't satisfy around " with patient is the center, the raising medical service quality " hospital information system construction object.Traditional professional outpatient service flow process is not from patient's angular arrangement treatment process; But let patient oneself deacclimatize each link of outpatient service flow process; Thereby bring the patient many inconvenience, also make some work of hospital be in no projected state, cause " three long one is short " phenomenon.Analyze the crowded reason of outpatient service, except the outpatient service amount was big, the patient was a basic reason in length ineffective time that outpatient service stops.The patient is depended on by the psychological feelings and the subjective assessment of service object the evaluation of medical services to a great extent simultaneously.Flow process is optimized in outpatient service then has very important meaning in this process.
Summary of the invention
A kind of hospital outpatient online booking system belongs to the medical services field.It is characterized in that: making full use of under the condition of existing resource, existing outpatient service operation flow is analyzed, transformed, is the breach with the intermediate link that reduces the outpatient service flow process; Rationally arrange patient's prescription on individual diagnosis flow process; Simplify the outpatient service flow process, strengthen the consciousness of taking the initiative in offering a hand, shorten the flow process time.
Further, a kind of hospital outpatient online booking system belongs to the medical services field.Wherein, Described optimization system is supported online booking; Doctor section office duty arrangement in the user can be through on the net (help medical website, national intensive service network, like that the health net carries out online booking) certain time period that inquiry hospital externally announces and in each time period vacant number number, let the user can rationally arrange the own time and select own required number other.
Further, a kind of hospital outpatient online booking system belongs to the medical services field.Wherein, Described online booking is to combine the online booking website; Click the reservation interface of registering, the doctor section office that from data interchange platform is registered in reservation, obtain hospital through webservice arrange an order according to class and grade information, limit number, effective time section, the number of reservation number and residue number are realized.The reservation patient clicks the website reserve button, selects required doctor section office and effective time period after the registration diagnosis and treatment number, preengages.
Further, a kind of hospital outpatient online booking system belongs to the medical services field.Wherein, described online booking support is preengage at times, and all data all the very first time upgrades in time.
Further, a kind of hospital outpatient online booking system belongs to the medical services field.Wherein, after described online booking was accomplished, the patient can directly go to a doctor and need not wait in line again after hospital in the time period of appointment.Patient has preengage the instant subscription information confirmed submitted in back on the net to the reservation switching plane of registering, and is recorded the infosystem of hospital again by platform, guarantees the consistance of data, avoids the concurrent situation of data to produce.
Embodiment
A kind of hospital outpatient online booking system belongs to the medical services field.It is characterized in that: making full use of under the condition of existing resource, existing outpatient service operation flow is analyzed, transformed, is the breach with the intermediate link that reduces the outpatient service flow process; Rationally arrange patient's prescription on individual diagnosis flow process; Simplify the outpatient service flow process, strengthen the consciousness of taking the initiative in offering a hand, shorten the flow process time.
Doctor section office duty arrangement in the user can be through on the net (help medical website, national intensive service network, like that the health net carries out online booking) certain time period that inquiry hospital externally announces and in each time period vacant number number, let the user can rationally arrange the own time and select own required number other.
Close the online booking website, click the reservation interface of registering, the doctor section office that from data interchange platform is registered in reservation, obtain hospital through webservice arrange an order according to class and grade information, limit number, effective time section, the number of reservation number and residue number.The reservation patient clicks the website reserve button, selects required doctor section office and effective time period after the registration diagnosis and treatment number, preengages.The patient can directly go to a doctor and need not wait in line again after hospital in the time period of appointment.Patient has preengage the instant subscription information confirmed submitted in back on the net to the reservation switching plane of registering, and is recorded the infosystem of hospital again by platform, guarantees the consistance of data, avoids the concurrent situation of data to produce.
The user can through inquire about on the net in certain time period that hospital externally announces the duty arrangement of doctor section office and in each time period vacant number number, let the user can rationally arrange the own time and select own required number other; The voice reservation center of hospital of perhaps making a telephone call to is reserved by phone; Hospital sets up artificial telephone voice service system; Operator access in the platform doctor section office duty arrangement of externally announcing in certain time period and in each time period vacant number number situation, notify consultation time that the user selects oneself and oneself required training to preengage number; Can also arrive the hospital hall preengages through self-service equipment; The patient is after outpatient service is gone to a doctor; Clinician according to circumstances can directly be carried out next further consultation reservation at the clinician station to the patient; When the patient handled Discharge, the doctor in charge directly carried out the diagnosis and treatment result at the resident doctor station to the patient according to state of an illness needs and checks reservation.After the patient preengages success, can hold subscription information at the appointment subscription time and directly go to see a doctor.
The user gets into reservation system, and the situation according to oneself in the subscription client window is selected the section office that register, booking time; System can be according to user's setting explicit reservation information; As the doctor that registers, queuing situation, the doctor of section office watch bill, the doctor of section office stop examining information such as table, and be for reference.
The user is after having selected section office and time, and then corresponding number by system lock, treat that the user confirms after, this number is assert that promptly the user registers successfully.Need change selected information like the user, then start cancel key, be released for selected before number.
User's these operations in preposition mechanism will be sent to application platform through individual application interface; Business Logic in the application platform carries out confluence analysis to various information and calculates; Information sharing after will integrating simultaneously is to central platform; User's group energy of the preposition mechanism that is is in time understood the reservation situation on each reservation system, judges thereby make accurately.
Data message after the Business Logic analyzing and processing can share to the reservation data pond simultaneously, has stored the information of whole application platform in the data pool, mainly contains two big types of essential information and subscription informations.Essential information mainly comprises the information of arranging an order according to class and grade and the expert info that hospital is intrinsic, and subscription information mainly comprises related data and subscription time, the section office etc. of subscriber.With the information centralized integration of multiple channel, make things convenient for hospital to make adjustment accurately and timely, the maximized patient of convenience seeks medical advice.
The present invention has carried out integrating the subscription information of various approach integrated on the basis that the tradition reservation is registered; Thereby make subscription information more accurate, avoided the heterogeneity under the multiple channel, made things convenient for patient's reservation; Improve the work of hospital, had very big practicality and competitiveness.
Claims (5)
1. a hospital outpatient online booking system belongs to the medical services field, it is characterized in that: make full use of under the condition of existing resource; Existing outpatient service operation flow is analyzed, transformed; Intermediate link to reduce the outpatient service flow process is the breach, rationally arranges patient's prescription on individual diagnosis flow process, simplifies the outpatient service flow process; Strengthen the consciousness of taking the initiative in offering a hand, shorten the flow process time.
2. a kind of hospital outpatient online booking according to claim 1 system; Belong to the medical services field; It is characterized in that: described optimization system is supported online booking; The user can be through on the net, the doctor section office duty arrangement in certain time period that inquiry hospital externally announces and in each time period vacant number number, let the user can rationally arrange the own time and select own required number other.
3. a kind of hospital outpatient online booking according to claim 2 system; Belong to the medical services field; It is characterized in that: described online booking is to combine the online booking website; Click the reservation interface of registering, the doctor section office that from data interchange platform is registered in reservation, obtain hospital through webservice arrange an order according to class and grade information, limit number, effective time section, the number of reservation number and residue number are realized, preengage the patient and click the website reserve button; Select required doctor section office and effective time period after the registration diagnosis and treatment number, preengage.
4. a kind of hospital outpatient online booking according to claim 3 system belongs to the medical services field, and it is characterized in that: described online booking support is preengage at times, and all data all the very first time upgrades in time.
5. a kind of hospital outpatient online booking according to claim 3 system; Belong to the medical services field, it is characterized in that: after described online booking was accomplished, the patient can directly go to a doctor and need not wait in line again after hospital in the time period of appointment; Patient has preengage the instant subscription information confirmed submitted in back on the net to the reservation switching plane of registering; Record the infosystem of hospital again by platform, guarantee the consistance of data, avoid the concurrent situation of data to produce.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012101118088A CN102663511A (en) | 2012-04-17 | 2012-04-17 | Online booking system of hospital outpatient services |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2012101118088A CN102663511A (en) | 2012-04-17 | 2012-04-17 | Online booking system of hospital outpatient services |
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| CN102663511A true CN102663511A (en) | 2012-09-12 |
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| CN2012101118088A Pending CN102663511A (en) | 2012-04-17 | 2012-04-17 | Online booking system of hospital outpatient services |
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Cited By (19)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104240168A (en) * | 2014-09-12 | 2014-12-24 | 上海市第十人民医院 | Complete-flow WeChat service number based on medical service seeking anxiety management |
| CN104766126A (en) * | 2014-01-02 | 2015-07-08 | 皇家飞利浦有限公司 | Medical treatment scheduling driven by clinic knowledge |
| CN105046330A (en) * | 2015-06-13 | 2015-11-11 | 深圳市前海安测信息技术有限公司 | Quick registration method based on network hospital platform and network hospital platform |
| WO2016187959A1 (en) * | 2015-05-28 | 2016-12-01 | 深圳市华科安测信息技术有限公司 | Registration information self-service changing method and system, user terminal, and hospital server |
| CN106228482A (en) * | 2016-07-21 | 2016-12-14 | 昆明医科大学第附属医院 | Multi-functional outpatient service self-supporting medical method, all-in-one, client, server and system |
| CN106504154A (en) * | 2015-09-08 | 2017-03-15 | 嘉兴统捷通讯科技有限公司 | A kind of intelligent health management system arranged |
| CN106650230A (en) * | 2016-11-10 | 2017-05-10 | 贵阳朗玛信息技术股份有限公司 | Diagnosis and treatment appointment method and device |
| CN106997575A (en) * | 2017-02-17 | 2017-08-01 | 挂号网（杭州）科技有限公司 | A kind of processing method of doctor-patient relationship management system |
| CN107633311A (en) * | 2017-09-15 | 2018-01-26 | 湖南新云网科技有限公司 | A kind of medical terminal reserving method and system based on lucidification disposal |
| CN108831545A (en) * | 2018-06-29 | 2018-11-16 | 上海市杨浦区大桥社区卫生服务中心 | Community's diagnosis and treatment reservation service system |
| CN109036530A (en) * | 2018-07-18 | 2018-12-18 | 侯璇璇 | A kind of intelligence outpatient service Dispatching Control System |
| CN109074416A (en) * | 2016-02-18 | 2018-12-21 | 秀赛弗公司 | Device and method for managing reserved registration |
| CN110580610A (en) * | 2018-06-08 | 2019-12-17 | 点线宇宙股份有限公司 | Interactive calendar management system |
| CN110627010A (en) * | 2019-09-18 | 2019-12-31 | 重庆爱车联信息技术有限公司 | User classification guiding system and method for gas station |
| CN111354455A (en) * | 2020-02-27 | 2020-06-30 | 深圳市人民医院 | Medical diagnosis and treatment service system |
| CN112215378A (en) * | 2019-07-11 | 2021-01-12 | 浙江远图互联科技股份有限公司 | Hospital appointment outpatient system optimization algorithm based on LINGO |
| CN113539458A (en) * | 2021-07-20 | 2021-10-22 | 苏州景昱医疗器械有限公司 | Program control information recording method and related device |
| CN115662599A (en) * | 2022-12-28 | 2023-01-31 | 温州医科大学附属第二医院（温州医科大学附属育英儿童医院） | Appointment method and appointment device for hospital diagnosis |
| CN117711587A (en) * | 2023-12-12 | 2024-03-15 | 粤卫信息平台(广东)有限公司 | Comprehensive resource processing method and system |
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| CN2760867Y (en) * | 2004-12-24 | 2006-02-22 | 上海雷硕医疗器械有限公司 | Remote electronic registration device |
| CN101257503A (en) * | 2007-02-06 | 2008-09-03 | 北京邮电大学 | Wireless remote visiting hospital register method |
| CN101944243A (en) * | 2010-09-28 | 2011-01-12 | 苏州为尔为民信息科技有限公司 | System for multi-approach self-help appointment making and method thereof |
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| CN2760867Y (en) * | 2004-12-24 | 2006-02-22 | 上海雷硕医疗器械有限公司 | Remote electronic registration device |
| CN101257503A (en) * | 2007-02-06 | 2008-09-03 | 北京邮电大学 | Wireless remote visiting hospital register method |
| CN101944243A (en) * | 2010-09-28 | 2011-01-12 | 苏州为尔为民信息科技有限公司 | System for multi-approach self-help appointment making and method thereof |
Cited By (21)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104766126A (en) * | 2014-01-02 | 2015-07-08 | 皇家飞利浦有限公司 | Medical treatment scheduling driven by clinic knowledge |
| CN104240168A (en) * | 2014-09-12 | 2014-12-24 | 上海市第十人民医院 | Complete-flow WeChat service number based on medical service seeking anxiety management |
| WO2016187959A1 (en) * | 2015-05-28 | 2016-12-01 | 深圳市华科安测信息技术有限公司 | Registration information self-service changing method and system, user terminal, and hospital server |
| CN105046330A (en) * | 2015-06-13 | 2015-11-11 | 深圳市前海安测信息技术有限公司 | Quick registration method based on network hospital platform and network hospital platform |
| CN106504154A (en) * | 2015-09-08 | 2017-03-15 | 嘉兴统捷通讯科技有限公司 | A kind of intelligent health management system arranged |
| CN109074416A (en) * | 2016-02-18 | 2018-12-21 | 秀赛弗公司 | Device and method for managing reserved registration |
| CN106228482A (en) * | 2016-07-21 | 2016-12-14 | 昆明医科大学第附属医院 | Multi-functional outpatient service self-supporting medical method, all-in-one, client, server and system |
| CN106650230A (en) * | 2016-11-10 | 2017-05-10 | 贵阳朗玛信息技术股份有限公司 | Diagnosis and treatment appointment method and device |
| CN106997575A (en) * | 2017-02-17 | 2017-08-01 | 挂号网（杭州）科技有限公司 | A kind of processing method of doctor-patient relationship management system |
| CN107633311A (en) * | 2017-09-15 | 2018-01-26 | 湖南新云网科技有限公司 | A kind of medical terminal reserving method and system based on lucidification disposal |
| CN110580610A (en) * | 2018-06-08 | 2019-12-17 | 点线宇宙股份有限公司 | Interactive calendar management system |
| CN108831545A (en) * | 2018-06-29 | 2018-11-16 | 上海市杨浦区大桥社区卫生服务中心 | Community's diagnosis and treatment reservation service system |
| CN109036530A (en) * | 2018-07-18 | 2018-12-18 | 侯璇璇 | A kind of intelligence outpatient service Dispatching Control System |
| CN112215378A (en) * | 2019-07-11 | 2021-01-12 | 浙江远图互联科技股份有限公司 | Hospital appointment outpatient system optimization algorithm based on LINGO |
| CN112215378B (en) * | 2019-07-11 | 2022-09-30 | 浙江远图技术股份有限公司 | Hospital appointment outpatient system optimization algorithm based on LINGO |
| CN110627010A (en) * | 2019-09-18 | 2019-12-31 | 重庆爱车联信息技术有限公司 | User classification guiding system and method for gas station |
| CN111354455A (en) * | 2020-02-27 | 2020-06-30 | 深圳市人民医院 | Medical diagnosis and treatment service system |
| CN113539458A (en) * | 2021-07-20 | 2021-10-22 | 苏州景昱医疗器械有限公司 | Program control information recording method and related device |
| WO2023000789A1 (en) * | 2021-07-20 | 2023-01-26 | 苏州景昱医疗器械有限公司 | Programming information recording method and related apparatus |
| CN115662599A (en) * | 2022-12-28 | 2023-01-31 | 温州医科大学附属第二医院（温州医科大学附属育英儿童医院） | Appointment method and appointment device for hospital diagnosis |
| CN117711587A (en) * | 2023-12-12 | 2024-03-15 | 粤卫信息平台(广东)有限公司 | Comprehensive resource processing method and system |
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Application publication date: 20120912 |