CN102324074A - Informatization application cluster platform of small and medium enterprises - Google Patents

Abstract

The invention discloses an informatization application cluster platform of small and medium enterprises. The informatization application cluster platform comprises a portal management system, an enterprise logistics supply chain resource planning management system, an enterprise resource planning management system, an enterprise distribution resource planning and supply chain management system, an enterprise customer relation management system, an enterprise collaborative working platform management system, an enterprise product data management and product life cycle management system, an enterprise human resource management system, an enterprise operating management talent assessment system, an enterprise educational training network platform integrated system and a decision supporting analysis system. The informatization application cluster platform of the small and medium enterprises has the advantages that: by real-time on-line application and management for a plurality of small and medium enterprises, the safety of the operation data of on-line enterprises can be guaranteed; the investment of economic and technical talents for the informatization application of the small and medium enterprises of China is greatly reduced; an enterprise management bottleneck is optimized; the information technology (IT) application cost of the enterprises is greatly saved; and the implementation of the informatization of the small and medium enterprises is simplified.

Description

The IT application in small and medium-sized enterprises cluster platform

Technical field

The invention belongs to management system, relate to a kind of The IT application in small and medium-sized enterprises cluster platform

Background technology

Growing along with computing machine, network, the communication technology; Make a general survey of present Small and Medium Enterprises in China Application of Information System present situation; Because application system is in the use of triangular web function mostly at present, each Application of Information System all is confined to some professional use of the interior enterprise of independent platform separately.Infosystem is because the product of the different software provider that adopts simultaneously; Its Database Systems, development language, system interface and interface all are that different producer's platform softwares is developed; The data heterogeneous platform that multiple complicacy occurred; Can not carry out uniform service management in the enterprise, information can not be shared with integrated fully, greatly reduces enterprise information management system application level and efficient.

Summary of the invention

The present invention provides a kind of basketball stands simple in structure, esy to use, safe and reliable or football door in order to remedy the deficiency of prior art.

The present invention realizes through following technical scheme:

Of the present inventionThe IT application in small and medium-sized enterprises cluster platform; It is characterized in that: comprise door management system, materials circulation supply chain resource planning management system, Enterprise Resources Plan management system, enterprise's distribution resource planning and supply-chain management system, corporate client relation management system, enterprise collaborative workbench management system, enterprise product date management and product life cycle management system, enterprise human resource management system, enterprise operation and management talent assessment system, business education training network platform integrated system and decision-assisting analysis system, realize to the single-sign-on of each system under the platform with carry out unified management.

Of the present inventionThe IT application in small and medium-sized enterprises cluster platform, each system is made up of Application Middleware, basic software and member; Application Middleware comprises flow process integrate module, data integration module and application integration module; Member mainly comprises organization of unity administration module, authority management module, authentication module.

DescribedThe door management system comprises with lower module:

A. gate system homepage: enterprise's news, corporate image, information column, platform brief introduction, platform service, user's registration, user's login, knowledge base, utility, friendly link, platform inlet;

B. platform service: points for attention, system help, FAQs;

C. news information: enterprise's news, information-based prefecture, roundup news;

D. knowledge base: products scheme, system's case, knowwhy;

E. software is showed: ability evaluation system, educational training system, decision-assisting analysis system are competent in ERP system, DRP system, materials circulation supply chain resource planning management system, PDM/PLM system, crm system, WORK system, HR system, enterprise operation and management talent overall qualities and post; Exchanges data between each application system is provided, shares, and the information system data interface of regional enterprises is provided;

F. other services: utility, friendly link;

G. system management: user management, Content Management, advertising management.

DescribedThe basic software of materials circulation supply chain resource planning management system comprises following subsystem: data maintenance, customer account management, contract management, order management, general headquarters' plan, branch's plan, transportation management, warehousing management, financial management, statistical study, basic data, system's setting, gps system.

DescribedThe basic software of Enterprise Resources Plan management system comprises following subsystem: synergetic office work system, ledger system, goods entry, stock and sales system, receipt and payment funds on account system, product design data management and Design PDM system, BOM system, production system, human resources system, enterprise operation and management talent assessment system, basic data system, system maintenance system.

DescribedThe basic software of enterprise's distribution resource planning and supply-chain management system comprises following subsystem: maintenance of information system, basic information system, procurement management system, sale management system, inventory management system, sale management system, receipt and payment funds on account management system, financial management system, production management system, CRM system, branch office and center for distribution's information management and stock's monitoring management system that enterprise headquarters uses; Basic information system, procurement management system, sale management system, inventory management system, sale management system, higher level's distribution management system, receipt and payment funds on account management system, financial management system, production management system, CRM system, branch office and center for distribution's data management system that branch of enterprise uses.

DescribedThe basic software of corporate client relation management system comprises with module: system's setting, information management, competition management, credit management, plan are examined, analysis decision, financial management, return management, service feedback, maintenance management, order contract, sales management, market management, customer account management, the management of product, desktop management and personal homepage.

The basic software of enterprise collaborative workbench management system comprises with module: system management, information center, occurrences in human life mechanism, attendance management, work program, operation circulation, conference management, office work are examined registration, vehicle management, office appliance management, data management, document management, the management of spending money, reimbursement management, asset management and personal homepage.

The basic software of enterprise human resource management system comprises with module: employee's platform, organization management, recruitment management, personnel management, Training Management, attendance management, wages welfare, corporate culture, system management.

DescribedThe basic software of enterprise product date management and product life cycle management system comprises following subsystem:

(1) enterprises service platform: basic operation platform such as connects, visits, shares, browses at the applied server platform of various operations for the standard client provides data;

(2) content and product data management: part management, management of blueprint, document management, product structure management, part family management, technological process data management;

(3) collaborative project management: project management, design objective management, visual collaborative;

(4) workflow and process management: Workflow Management, Engineering Change Management;

(5) quick order design tool: the design management of deriving, parametric Product Configuration;

(6) CAD system is integrated: MCAD is integrated, ECAD is integrated;

(7) enterprise application is integrated: ERP integrated interface, multi-site service;

(8) integrating and developing platform: the construction platform of product life cycle data and process management system comprises object modeling device, workflow modeling device and relevant management tool.

DescribedThe basic software of enterprise operation and management talent assessment system comprises following subsystem:

First's test and appraisal application integrating system comprises: overall qualities evaluation system, enterprise operation and management knowledge evaluation system, the competent ability evaluation system in post; The competent ability evaluation system in post also comprises the test and appraisal module in each post;

Second portion test and appraisal statistical analysis system; Comprise: test and appraisal reliability on-line analysis design system, test and appraisal validity on-line analysis design system, test and appraisal discrimination on-line analysis design system, test and appraisal data norm management system and the on-line analysis of test and appraisal comment generate output system, colony's test and appraisal curve intelligence statistical analysis system, the self-defined statistical analysis system of enterprise, test and appraisal data difficulty level matching system, test and appraisal information fuzzy inquiry system and expert intelligence model bank;

Third part system background management system comprises: modules such as system information maintenance, system data maintenance, system evaluation process management, system evaluation results management and system help.

DescribedThe basic software of business education training network platform integrated system comprises following subsystem: platform management system, religion training management system, teaching management system of enterprise, enterprise staff learning system, online testing system of enterprise, system of resource center and Scholars Platform system.

The invention has the beneficial effects as follows, each medium-sized and small enterprises that this platform can be realized whole flat to the single sign-on of the independent accounts of each system with carry out unified management.This platform is set up the overall technology system based on the enterprise value chain; IT application process to medium-sized and small enterprises has impetus; Practiced thrift enterprise's IT application cost greatly, simplified the enforcement of sme informatization, for business leader provides a good decision support environment.The IT application in small and medium-sized enterprises cluster platform can be used and management towards the real-time online of vast medium-sized and small enterprises; The safety of management data of enterprise can guarantee to reach the standard grade; Greatly reduce information-based economy of using of Small and Medium Enterprises in China and technician's input; Optimized the business administration bottleneck, the value chain level of the enterprise of further improving has been strengthened Enterprises'Competitiveness.

Description of drawings

Fig. 1 is a platform and integrally framed structure synoptic diagram; Fig. 2 is a logistics supply chain resource planning management system framed structure synoptic diagram; Fig. 3 is logistics supply chain resource planning management system functional framework figure, and Fig. 4 is an Enterprise Resources Plan management system ERP system functional diagram, and Fig. 5 distributes supply chain management network integrated system master plan; Fig. 6 is distribution supply chain management network integrated system frame construction drawing; Fig. 7 is distribution supply chain system functional block diagram, and Fig. 8 is CRM system figure, and Fig. 9 is an enterprise operation and management talent assessment system three dimensionality framework; Figure 10 is enterprise operation and management talent assessment system global structure figure; Figure 11 is enterprise operation and management talent assessment systematic functional structrue figure, and Figure 12 is a business education training integrated system master plan, and Figure 13 is a business education training platform network integrated system functional framework structural drawing.

Embodiment

Accompanying drawing is a kind of specific embodiment of the present invention.

One, the structure of platform and application

IT application in small and medium-sized enterprises cluster platform (being called for short the ASP platform) is summed up the characteristics of sme informatization, forms the industry general character, makes platform can satisfy the needs of most of medium and small sized enterprises.The operation of this platform comprises medium-sized and small enterprises business intelligence and products propaganda, the safe operation of enterprise operation information data, enterprise each application system management and control, can also provide that system is online to use and teach method of application to browse module etc.This platform content comprises: the door management system; Materials circulation supply chain resource planning management system (CT-SRP); Enterprise Resources Plan management system (CT-ERP); Enterprise's distribution resource planning and supply-chain management system (CT-DRP); Corporate client relation management system (CT-CRM); Enterprise collaborative workbench management system (CO-WORK); Enterprise product date management and product life cycle management system (PDM-PLM); Enterprise human resource management system (CT-HR); Enterprise operation and management talent assessment system (CT-QYCP); Business education training network platform integrated system (CT-EDU) and decision-assisting analysis system realize the unified management of whole flat etc. in the comprehensive cluster platform of one.

1, aspect enterprise production and management

ERP system is responsible for the business such as buying, producing and selling, stock, finance, receipt and payment funds on account of enterprise in this cluster platform.The product of producing is realized trans-regional multistage distribution through distribution supply chain DRP system, and understands the production marketing and the inventories of each zone and subordinate's distribution point in real time, for the production schedule arrangement of ERP provides important analysis data.Customer resources in the crm system, customer analysis, customer care etc. have played key effect for DRP retail traders at different levels keep client, development client, raising sales volume etc. simultaneously, and the decision-assisting analysis function is provided simultaneously.

For better raising enterprise material procurement, product are joined promptness, the accuracy of goods; Goods is joined in centralized purchasing during third party's materials circulation supply chain resource planning management system helps to manage, unification, unified transportation is achieved; Set up the distribution system of maximization, networking for enterprise; Help bringing into play better it source of goods and transportation route are concentrated the advantage of allotment, bring the high-level efficiency of buying, dispensing, make ERP system, DRP system give full play to benefit.

2, aspect enterprise product date management and Production Lifecycle Management

PDM/PLM system through in the cluster platform can make full use of resource, fast, intactly exports data such as BOM, drawing, technology and quality document, for ERP system provides necessary production data.Enterprise is developed in time, accurately and efficiently satisfy the market new product, in time put in the DRP distribution, occupy the Primary Market, generate profit maximization.The PDM/PLM system provides accurately with effectively and has responded after sale simultaneously, and customer resources is kept in the after services of product of better service in crm system.

System has at first realized having summarized computer subsidiary product design (CAD) system based on internet operation architecture mode at home; Computer-aided manufacturing (CAM) system; CAPP System (CAPP) system and computer-aided engineering (CAE) system.

3, aspect corporate strategy development decision-making and human resources and personnel training

This platform is business intelligence and the auxiliary support function of development strategy decision-making that Small and Medium Enterprises in China provides science; The marketing, Business Capital Operation, finicial administration of enterprise, materials circulation supply chain management in enterprise provide the data digging system module; Be that enterprise is when using the system of this platform; Can onlinely at random carry out intellectual analysis and judgement, realize online statistical study and processing capacity.

Can realize enterprise personnel archives, change of personnel, performance appraisal, Training Management etc. through the HRMS in this cluster platform; Through online use enterprise operation and management talent assessment system, can be that outstanding the enterprise operation and management talent, the professional technique talent, the operative skill talent are selected in the sustainable development of enterprise.Through this evaluation system, enterprise can recruit through the employee, the employee is employed and the employee competes three evaluation systems of official rank all types of talents of enterprise are carried out the online test and appraisal of pointed network.Talent assessment system of enterprise can provide the employee competent ability of thought quality, overall qualities and the performance of the achievement in working at ordinary times post through test and appraisal are drawn, and formed the self-study of this employee on the enterprise post, the information management of job development is a pattern.

The participation test and appraisal personnel's that the business education training platform system of this platform can provide according to talent assessment system of enterprise test and appraisal data (comprising personal values, enterprise operation and management knowledge, enterprise technology management); Enterprise human resource management department can be through setting up employee's educational training administer archive, arranging enterprise staff to carry out pointed telecommunication network teaching and training in the educational training system of this platform simultaneously; Realized that enterprise carries out the unified individual career management and the target of the training that develops education to all employees; Improve constantly employee's integration capability and overall qualities; Better, give full play to people's benefit for enterprises service.

Two, the comprehensive integrated design of platform application system

The IT application in small and medium-sized enterprises cluster platform can be integrated and each system that solves enterprise application and the seamless connection of whole flat; Through unified ASP platform application software interface standard; Realize the integrated and application mode of " hot swap type "; Platform user realizes unified registration, single sign-on, and unified management.

1, platform application component management controlling Design

(1) unified identity authentication

The enterprise identity authentication mechanism design of IT application in small and medium-sized enterprises cluster platform is each basis of using of platform.Unified identity authentication can realize redirect level and smooth between system and linking.On the personal management basis of concentrating, can realize multi-level unified identity authentication system, in this scheme, set up unified ca authentication system.

(2) unify rights management

IT application in small and medium-sized enterprises cluster platform Rights Management System is made up of user, user's group (role), authority, operation, resource and differentiated control.

1) Role Management.The role defines for the ease of the system manager distributes authority.The role is the set of operation, and the role is can biconditional operation the same as right assignment time-division provisioned user, when a user has a certain role, and the authority of all operations among he role that just has then.The system manager can give same role with the operated allocated that belongs to identical function; Give the some people have this function with role assignments then, like this, when the system manager need revise when belonging to this functional authority; Only need to revise the operation that the role had, and need not to revise everyone authority.

2) control of authority.The IT application in small and medium-sized enterprises cluster platform is safeguarded system's rights of using according to different users and role's needs.Platform provides authority definition mode flexibly, can increase system actor as required, can carry out the distribution of authority at any time to system actor.This rights management mode flexibly can adapt to the caused authority situation of change of staff's conversion of function preferably.If the authority system manager that user's group contains does not have, this system manager just can not carry out any operation to this user's group, be included as group and compose authority, and for group is added the user, deletion update group etc.

3) resource management.The authority of IT application in small and medium-sized enterprises cluster platform resource has transitivity, and when increasing a resource newly, every user who has its higher level's resource authority copies to this resource with this authority automatically.

4) differentiated control.Platform management system is identical with user management and division management; For adapting to the management mode of IT application in small and medium-sized enterprises cluster platform; System provides the rights management function of classification equally; The system manager of different stage can manage role in the extent of competence and right assignment, and here Permission Levels can be identical with organizational structure, also can be different.

(3) organization of unity management

The basis of IT application in small and medium-sized enterprises cluster platform uniform identity authentication is unified personal management, and the organization and administration category that system provides is wider, not only comprises concrete user management, also comprises the management of user department and institutional framework.Organization and administration can provide uniform way to define the institutional framework relation in the operation system.Through the realization of organization and administration, make things convenient for the definition of work flow and control between the personnel in the operation system, and form unified organizational structure and user management storehouse.

1) user management.The user management of IT application in small and medium-sized enterprises cluster platform is managed concentratedly the user in each service sub-system.The function of each service sub-system is not quite similar, but the user profile of operation system must be consistent, and so just can offer the unified inlet of an access service system of user, has also avoided the problem in the maintenance that user profile disperses to be brought.

2) organization and administration.On the basis of user management, division management can be divided into groups the user according to professional post, administrative relation etc., composition of personnel, the role of personnel in tissue in each tissue of definition, and the relation between department and the department.The rank of medium-sized and small enterprises mechanism is multi-level, and often there is the higher level in a medium-sized and small enterprises mechanism, and subordinate is also arranged.A lot of interim, short-term tissues are arranged in the organization.If describe medium-sized and small enterprises, all be not enough to describe with similar tree-shaped and reticulate texture clear, if tissue is a solid and netted, maybe be more suitable.In addition, also to consider simultaneously how the unified management problem of subordinate mechanisms at different levels.

3) differentiated control.The IT application in small and medium-sized enterprises cluster platform is on the basis of user management and division management; For adapting to IT application in enterprises application system management mode; System provides the function of classification, multiple management, and the system manager of different stage can manage the inner personnel of own extent of competence and concern with institutional framework.

2, platform application middleware management controlling Design

Application Middleware is one of key of IT application in small and medium-sized enterprises cluster platform construction.This platform is the core maincenter that interconnects between each infosystem; Utilization application integration technology can insert integration platform to the existing application system, relies on the integration between the Platform Implementation system; Comprise between the business application systems at different levels, and and other enterprise application system information systems between.Through Application Middleware, the IT application in small and medium-sized enterprises system can realize carrying out application integration with the platform gate system flexibly.

(1) platform application middleware design

IT application in small and medium-sized enterprises system applies middleware is the Application Middleware in IT application in enterprises application system field; The design of platform and realization have taken into full account characteristics of demand, present condition for application and the developing goal of IT application in small and medium-sized enterprises cluster platform; Follow many national IT application in enterprises application system standards and norms, as: data format specifications, business Process Design guide, IT application in enterprises application system thesaurus etc.IT application in enterprises application system Application Middleware can be divided into information integrated, application integration by functional module and flow process is integrated.

Information integrated is the basis of integration platform, and the visit that provides many integrated adapters to support different resource, different application adopts messaging bus to carry out transmission distributed, isomeric data.The service function of the enterprise application system that inserts integration platform is packed in application integration, and the management such as packing, management, operation and monitoring of service are provided.Flow process is integrated through flow process modeling, operational management and flow monitoring, and the operation flow of striding application is integrated in the management of the flowsheet synthesis of implementation platform level, and the standard flow process is integrated standard.

Information integrated, application integration and flow process are integrated the core component as integration platform, cooperate with each other, complement each other.Information integrated is that application integration and flow process integration provide the unified data access services; The service of application integration packing participates in flow process as the service execution minimum unit and goes in the user-defined operation flow running in integrating.

(2) platform information Integration Design

It is to describe through the data source of the various application systems of medium-sized and small enterprises is unified that platform information is integrated, and comprises the description of information such as classification to data source, distribution, form.On this basis, data collection agent is provided, can obtains data according to the requirement of Application Middleware.The data that information integrated ability will obtain everywhere generate the virtual data view, satisfy the demand to resource such as top service, flow process, application.

Concrete function designs as follows: 1. integrated different departments different information systems resource, carry out Data Format Transform.2. the API interface is provided, accomplishes functions such as particular customer data pick-up, conversion, loadings.3. deposit according to relevant theme, set up unified data of description source contents, distribution, form and semantic model and language.4. solve and in different application systems, extract the information that the user is concerned about, and these information are integrated and stored according to rule; Thereby reduce the redundancy between the different system data, inconsistent, the formation unified data source between the different information of elimination.5. the mode with the virtual data view externally provides the resource that comes from a plurality of different information systems.

3, platform application system integration design

The function sharing that the application integration module of IT application in small and medium-sized enterprises cluster platform Application Middleware will be isolated each other, the enterprise application infosystem of independent operating can provide is come out; Other system can be called, make the real service sharing of realization between the different system.Therefore, must be with these systems, especially the Legacy System in usefulness can provide existing service to pack, and carries out unified management, calls for other system.

The platform application integrated system under IT application in enterprises application system overall framework, with the existing system of medium-sized and small enterprises functional department or the enterprise application system service of planning to build upright system and providing pack integrated function.The purpose of packing is can the information service of medium-sized and small enterprises all departments to be met the requirement of IT application in enterprises application system overall framework, so that carry out the enterprise application system cooperation.It can: support the establishment of service, the inquiry of service, the registration of service, the execution of service; Utilize technology such as SOAP, WebService, J2EE to come the integrated existing component of a system; Support service distribution, edit, search, browse and locate.The main functional modules of application integrating system comprises:

(1) Web service encapsulation.Application integration provides and has converted the packing of the service in the Legacy System into Web Service, then Web Service is deployed to the function in the operation platform, and can be published to privately owned registration center.In addition, application integration platform also provides some aids.As: for providing, static binding acts on behalf of generator, service describing editing machine etc.Through the Web service packaging platform, the form that Web service was extracted and was packaged in the service in the Legacy System supplies other isomery application system to use.

(2) Web service operation.After the IT application in small and medium-sized enterprises cluster platform employing Web Services technology service sharing that Legacy System is existing is gone out; Must guarantee under the situation that is not influencing the normal operation of Legacy System, the time of running client to the services request of different Legacy Systems can correct route with return execution result.Application integration platform can respond SOAP request, treatment S OAP message and be routed to Web Service supplier.Because Legacy System is varied, provides corresponding interface to go to realize to be connected with the time of running of Legacy System respectively for this reason, like interface to EJB, Java Class, DCOM, CORBA etc.

(3) Web service management.Application integration platform has been set up a privately owned UDDI registration center, the web service distribution can be provided, search, nullify function, generates calling logic and carries out the positioning service function so that fit is called, and positioning service is carried out in the fit request.

4, platform application system flow Integration Design

The flow process integrate module of IT application in small and medium-sized enterprises cluster platform Application Middleware is to integrate to the unified flow process that the information integrated and application integration in the Application Middleware is set up; For the inner miscellaneous service flow process of each functional department integrate and each functional department between the enterprise application system cooperation unified implementation platform is provided, accomplish flow process modeling, scheduling, tracking and monitoring to application system cooperative cooperating on the platform.

Flow process is integrated the exception error rollback that has comprised operation flow and is handled, operation flow definition, business operation task route, report form statistics, multinomial function such as log record.It is the integrated neccessary composition of realization flow that flow process is integrated, and can support the mutual of daily information such as various operation circulations, business cooperation between the enterprise application system infosystem, for the informatization of IT application in enterprises application system provides strong support.The main sub-function module that flow process is integrated comprises:

(1) visual modeling of operation flow.The flow process modeling tool to the user provide visual, based on the method for normalizing of the description operation flow of XML, its is with reference to the BPEL4WS that proposes of companies such as the XPDL that proposes of WfMC, IBM, and the BPML language that proposes of BPMI.The flow definition functional support from function, information etc. not ipsilateral operation flow is described, and business process model is stored with the form of XML document.

(2) procedural model is disposed.The procedural model that defines is loaded in the database so that the function that flow engine uses.

(3) the execution engine of procedural model.The execution engine of procedural model is according to procedural model and user's request establishment and management process instance, and responsible situation renewal process operation state according to process operation and monitoring, guarantees the consistance of flow state according to predefined rule.

(4) work item management.The work item management function provides Work List according to the state of process flow operation to the user; And support that the user executes the task in the flow process integration platform; Predefined application program is called in support; The execution information of logger task drives the execution of flow process.

(5) operation flow executing state monitoring.The flow monitoring module provides the ability of observing the process operation situation to the user, makes the supvr can find and follow the tracks of potential risks, and the running of control flow, like the time-out of certain flow process etc.It supports the running situation with the visual way flow for displaying.

(6) dynamic call of Web service.Some step in the flow process possibly need the support of application integration, and flow process is integrated the function that the Web service that calling application integrated platform dynamically provides is provided.

5, platform application system data Integration Design

The IT application in small and medium-sized enterprises system carries out integration of interface, data integration, the service assembly of system from the application integration technology.Because these integration are based on the application integration of flow process.In IT application in small and medium-sized enterprises system process of construction; Unified service portal system realizes the integration to existing application system of IT application in enterprises application system and the contact bed of building application system, and data integration is based on flow process and based on the application integration of the integration of service.Two-part implementation details before below putting up with.

(1) data integration.The characteristics of the data integration of IT application in small and medium-sized enterprises cluster platform are directly not call outer application system; And mainly rely on service data transmission; Require the initiatively next business datum of poll propelling movement of outer application system; And, carry out corresponding operating according to the business control information that is comprised in the data, realize the business interaction that enterprise application system is used with this.

In this programme, data integration will mainly realize that based on information integrated middleware software its key step is following: 1. set up the data exchange channel between medium-sized and small enterprises and each department thereof; 2. use information integrated platform definition one end to send management data memory location and data layout; 3. use information integrated platform definition one termination to receive management data memory location and data layout; 4. use two kinds of mapping relations of managing between the form of information integrated platform, set up data exchange channel; 5. data exchange channel is registered in the IT application in small and medium-sized enterprises cluster platform.

(2) platform resource data center design.From the angle of information management, enterprise application system information resources center comprises metadata and data two large divisions, in business library, is divided into base library and specific business library again.In this system, particular bin comprises information application system particular bin and system of operation and management particular bin.

According to the actual conditions of enterprise application system, data resource centre management integrated system mainly shows as enterprise operation data resource and management data resource, and enterprise has the user of authority can browse and practical these and data resource.

Three, platform technology framework

(1), platform operation architecture design

The IT application in small and medium-sized enterprises cluster platform is based upon on the business cooperation architecture platform with ASP platform theory based on tool, system integration and concertedness.It can help enterprise to make up, use the application system that is fit to its management mode, for enterprises implement business integration, flow process control, real time business cooperation, integrated service management, decision analysis, business intelligence, business reorganization, data integration provide comprehensive support.Thereby advance the professional work compound of enterprise's each item efficiently, in real time, promote enterprise operation and management level and production efficiency comprehensively.

(2), platform technology architecture design

Ability, the system that the technology of IT application in small and medium-sized enterprises cluster platform and framework target provide fixation product as required continues perfect requirement, continues business reorganization needs, guarantees that with the system flexibility and the expandability of stalwartness enterprise has that a business leads, integrated, application system cheaply.

The business cooperation architecture platform is the basis of IT application in enterprises comprehensive solution, is platform property software architecture and the system that realizes in the infosystem that business model and running are supported, and is the service basic platform of enterprise-oriented system.Specifically; Infosystem based on the ASP platform technology is guiding with the business; Adopt the basic back-up environment of service operation platform as infosystem; With the basic development and maintenance instrument of business model instrument,, make cluster carry out resource transfer, system's operation in identical platform in a plurality of application systems of one with the basic development approach stipulations of business cooperation architecture platform stipulations as infosystem as infosystem.

(3), platform application overall system Frame Design

The thinking of IT application in small and medium-sized enterprises cluster platform overall design is to make enterprise in very short time, make up various enterprise application management systems fast, contains the various application software of medium-sized and small enterprises demands such as human resource management, store management, sales management, production management, customer information management, customer relation management, marketing management, financial management.This i.e. building mode of generation that promptly needs can satisfy the actual needs that medium-sized and small enterprises are managed greatly, can adopt multiple operation way flexibly, reduces time, difficulty and the cost of system implementation.The architecture of this informatization platform framework mainly can be divided into four layers of databases, platform, application, system layer.

Smb message system applies cluster platform overall framework integrates each infosystem, integrates ERM, realizes that business datum is shared, avoids the generation of information island, helps the unified management of ERM.Smb message system applies cluster platform application support platform is in the center, is made up of middleware, basic software and member.Flow process integration, data integration and application integration are the Application Middlewares of core; Basic software is meant the group system product, will help to improve smb message system applies cluster platform and use the degree of ripeness of building, and reduces the duplication of labour; Member mainly comprises organization of unity management, rights management, authentication etc.Application support platform is the core that whole smb message system applies cluster platform is built.

The information resources center is by basic database, and application data base mainly comprises ERM database, operation system database, service information repository, decision-assisting analysis database, configuration database etc. and metadatabase composition.See Fig. 1 smb message system applies cluster platform frame construction drawing.

Four, platform construction content

(1), IT application in enterprises application cluster platform information gate system

Smb message system applies cluster platform is to integrate each business application system of enterprise; Information resources are shared, comprehension management is main; Realize the management of the human, financial, and material resources unified platform, simultaneously for business leader provides the decision analysis back-up system, overall understanding enterprise operation overview.Gate system provides the portal website's pattern based on the ASP platform model for the user; The completion Enterprise Information Resources is integrated; Production management+logistics management+distributing management+customer service+synergetic office work+human resources+talent assessment, cultivation etc. have been comprised; Omnibearing business event management helps medium-sized and small enterprises to realize information-based operation control.

This system also possesses the issue enterprise information, systemic-function introduction, method of application etc. is provided.Function such as possess exchanges data between each application system simultaneously, share, and the information system data interface of regional enterprises is provided, can realize that trans-regional company information merges.System is by constituting with lower module:

A. gate system homepage.Enterprise's news, corporate image, information column, platform brief introduction, platform service, user's registration, user's login, knowledge base, utility, friendly link, platform inlet.

B. platform service.Points for attention, system help, FAQs.

C. news information.Enterprise's news, information-based prefecture, roundup news.

D. knowledge base.Products scheme, system's case, knowwhy.

E. software is showed.Ability evaluation system, educational training system, decision-assisting analysis system are competent in ERP system, DRP system, materials circulation supply chain resource planning management system, PDM/PLM system, crm system, OA system, HR system, enterprise operation and management talent overall qualities and post.

F. other services.Utility, friendly link.

G. system management.User management, Content Management, advertising management.

(2), materials circulation supply chain resource planning management system (SRP)

1, system architecture design

For the materials circulation service management, need each functional department closely be linked together, carry out horizontal integration, from the data integration on basis, carry out the transition to logistics management professional and Vehicular real time monitoring business integration and application integration.Through data integration, can in time understand the latest tendency of each logistics contract of whole loglstics enterprise, order, transportation, storage, vehicle, and can progressively form integrated data base, for enterprise management decision-making provides strong support.

Materials circulation supply chain resource planning management system can be real the integration of many logistics business system, all types of logistics business can carry out that contract management, order management, general headquarters' plan, branch's plan, transportation management, warehousing management, financial management, statistical study, vehicle GPS are monitored in real time etc. to materials circulation general headquarters and each mechanism of each enterprise headquarters are online through system.

Logistics transportation management system application support platform is in the center, and this platform is made up of middleware, basic software and member.Flow process integration, data integration and application integration are the Application Middlewares of core; Basic software is meant materials circulation supply chain resource planning management system and gps system product, will help to improve the logistics transportation management system and use the degree of ripeness of building, and reduces the duplication of labour; Member mainly comprises organization of unity management, rights management, authentication etc.Materials circulation supply chain resource planning management system platform frame construction drawing such as Fig. 2.

Application support platform is the core that whole materials circulation supply chain resource planning management system is built.The information resources center is by basic database; Application data base comprises carrier's information bank, warehouse information storehouse, information of vehicles storehouse, driver information storehouse, protocol information storehouse, service price information bank, contract information storehouse, sequence information storehouse, movement plan information bank, configuration database, operation system database and metadatabase composition.

2, system module design

The logistics management integrated system mainly comprises 13 subsystems such as data maintenance, customer account management, contract management, order management, general headquarters' plan, branch's plan, transportation management, warehousing management, financial management, statistical study, basic data, system's setting, GPS integrated functionality; The various aspects that comprised the logistics business management are the network information management that company, branch and department provide convenient, logistics business is efficiently handled.Materials circulation supply chain resource planning management system functional framework figure sees Fig. 3.

(3), Enterprise Resources Plan management system (ERP)

1, system design philosophies

The Enterprise Resources Plan management system is based on the B/S structure; Be that a cover has incorporated advanced management thought and theory, the office of collection enterprise collaborative, enterprise procurement, enterprise's storage, product sales management, enterprise production management (MRPII), finicial administration of enterprise, receivables and payables management, customer relation management and managing bill are the management system of one.According to enterprise's needs, each module of system can use separately or flexible combination is used, and is applicable to the medium-sized and small enterprises that China is vast.

Production management module in the ERP system (B/S structure) has embodied a concentrated reflection of that enterprise reduces cost and the production aim of loss, for real-time oversight manufacturing schedule and product quality provide reliable guarantee.Standard BOM combines with procedure technology BOM's, with docking of PDM system, has avoided the loaded down with trivial details and tediously long of traditional B OM, the management of the streamline of standard, reflection promptly and accurately the production status and the details of each streamline of workshop; Comprehensively MRP provides foundation for enterprise reduces stock and reduces purchase cost; The layout of MPS can be grasped the production operation flow process of manufacturing schedule and standard enterprise especially in real time.

ERP system (B/S structure) has been catered to up-to-date market economy unusual fluctuation; That carries throughout adheres to management philosophy customer-centric; Contain the ease for use of face, the management and control of employee's operating right, software work flow, intelligentized prompting, operation and the aspects such as friendliness property at interface all make every effort to keep on improving in framework, the function of total system, thereby send to stable more, more perfect product in client's the hand.

2, system architecture design

The ERP system platform architecture mainly is divided into four layers of data Layers, platform, application, door layer, is integrated in the ASP unified platform.Door layer through platform gets into system's website, each business module of executive system application layer, and it comprises application modules such as production, buying, sale, stock, funds on account.Data definition, storage, exchange for application layer; The planning of operation flow; The definition of system's form etc. then waits through service supporting platform, workflow platform, form definition platform, exchanges data, storage platform carries out realization; The integrated mutual and data call exchange of systems such as realization simultaneously and PDM/PLM, DRP, logistics realizes the ERM data sharing.

3, ERP system functional module (see figure 4)

The functional module of ERP system: synergetic office work system, ledger system, goods entry, stock and sales system, receipt and payment funds on account system, product design data management and Design PDM system, BOM system, production system, human resources system, enterprise operation and management talent assessment system, basic data system, system maintenance system.

1) basic data management system: client/supplier management, inventory information management, pricing policy etc.;

2) system maintenance management system: system's setting, system job, approval process, list management etc.;

3) synergetic office work system: comprise modules such as inner liaison, enterprise's bulletin, knowledge base and documentation center, personal work, mail management, operation control, vehicle management, Incident Management, employee's address list;

4) ledger system: accounting information management, Account Disposal, account-book management, accounting voucher, working trial balance, voucher batch printing, and accounting statement;

5) goods entry, stock and sales system: comprise modules such as purchasing management, sales management, storehouse management, managing bill, purchase order form, the form of stocking up, sales order form, Sales Reports, status reporting;

6) receipt and payment funds on account system: modules such as the funds on account basis is set, the management of initial funds on account, gathering management, payment management, bill management, expenses management, funds on account form;

7) production management system: comprise production master data, MPS, demand and planning management, BOM management, technological process management, shop floor control, modules such as outsourcing management, quality restriction, production report;

8) capital assets system: comprise modules such as Back ground Information setting, change in fixed assets, capital assets form

9) BOM management system: modules such as BOM management, process management, BOM change management;

10) equipment management system: modules such as Equipment Foundations information, equipment change, statement of equipment;

11) form centring system: modules such as buying form, Sales Reports, production report, status reporting, financial statement.

(4), PDM product data management system/PLM product life cycle management system

The PDM/PLM system provides best PDM/PLM solution quick enforcement, flexible, that be prone to customization and high performance-price ratio for random scale enterprise; Dock with the integrated of systems such as ERP, CRM; Improve the correlated activation of product development, manufacturing, thereby improve Enterprises'Competitiveness.Enterprise uses PDM/PLM to improve the quality of products and promotes innovation, and reduces cost simultaneously, shortens product and appears on the market the time, helps supporting industry standard and standard simultaneously.Safe, timely, remarkable, controlled product life cycle process information management is provided, assists enterprise to quicken investment repayment, drive innovation, reduce cost, improve the quality and guarantee effective control.

In conjunction with PDM/PLM system framework and functional localization, the integral module function designs as follows, and it can satisfy the various demands of product development:

(1) enterprises service platform.The applied server platform of various operations such as basic operation platform connects, visits, shares, browses for the standard client provides data.

(2) content and product data management.

1. part management: essential information, classification, engineering information and state thereof, version and the historical record of management material (product, parts, starting material etc.).

2. management of blueprint: manage various Cax, and the e-file and the index information of product design drawing of Graphics Design file, scanning drawing file, state, version and historical record.

3. document management: the e-file and the index information of all kinds of documents such as the explanation of management all size, design, technology, quality, standard, state, version and historical record.

4. product structure management: the electronic BOM (BOM) of coordinated management product life cycle.

5. part family management: the material of management product, parts is mainly classified and characteristic.

6. technological process data management: process route, operation, man-hour, the norm of material consumption of management product parts processing, and process resource data such as equipment, frock.

(3) collaborative project management.1. project management: through the trans-departmental and team collaboration region, the management development project comprises information such as flow process, tissue, plan, resource, task, progress, product data.2. design objective management: manage single product and design and develop the flow process of work, plan, progress, problem etc.3. visual collaborative: as to present, browse the file of various forms, realize consulting, analyze, annotate and comment on and collaborative exchanging etc. of file.

(4) workflow and process management.1. Workflow Management: the electronic workflow management of management data evaluation sign-off and issue.2. Engineering Change Management: (ECR) asked in the management engineering change, and engineering change notice (ECN) and change implementation status etc. form the change history management.

(5) quick order design tool.1. the design management of deriving: the instrument based on the raw product Fast Design is provided, generates BOM, drawing, technology and the relevant product definition data of new product fast.2. parametric Product Configuration: set up the full structural model and the rule of product configuration, realize that product parametersization matches automatically.

(6) CAD system is integrated.1. MCAD is integrated: the integrated interface for various mechanical CADs is provided: like AutoCAD, and Inventor, Mechanical Desktop, Pro/ENGINEER, SolidEdge, SolidWorks, Unigraphics etc.2. ECAD is integrated: the integrated interface for various Electronic CAD is provided: like Protel, and PowerPCB, ORCAD etc.

(7) enterprise application is integrated.1. ERP integrated interface: integration middleware is provided, realization and ERP and other ERP system closely integrated.2. multi-site service:, let the enterprise customer in different ground domain browsings identical data, collaborative work, shared resource and data through the data sync of robotization.

(8) integrating and developing platform.The construction platform of product life cycle data and process management system comprises object modeling device, workflow modeling device and relevant management tool.

(5), enterprise product distribution supply chain resource planning management system (DRP)

1, system design philosophies

Enterprise product distribution supply chain resource planning management system is from management system wholesale, that be distributed to the retail all processes to enterprise product.System is based on the B/S framework; Support nearly 10 grades distribution chain; Adopt internet transmission information; All the operation data Real-Time Sharing helps enterprise's cross-region, real-time and dynamic to control the sale and the inventories of each distribution chain, for general headquarters' enterprise product circulation, marketing plan, production provides decision references according to quantity.Enterprise's distribution supply chain resource planning management system (DRP) business operation all passes through the flow process human oriented design; Simple to operate, quick; In outstanding industrial nature and powerful goods entry, stock and sales processing power; Support Large Volume Data, and adopt identifying code login and MD5 password encryption technology, show remarkable stability and data security.

Enterprise product distribution supply chain management network integrated system is the whole business procedures to the enterprise product distribution.1. system pays attention to goods and purchases, sells, stores in a warehouse, joins process management, disbursement and sattlement and cost control, the formation of goods and more comprehensively distribute the logistics information management system.2. system can realize: complete interconnected networking, realize the associated treatment of purchasing department, sales department, warehouse logistics portion and Finance Department, inquiry in real time; 3. system can realize into, sell, deposit, fortune and the integrated processing of financial settlement; 4. system supports the management of trans-regional many storehouses data centralization, can with materials circulation supply chain resource planning management system interface, realize the goods delivery state from motion tracking; 5. system can with the ERP system interface, realize to sell, inventories understand in real time, for the ERP production schedule provides decision references; 6. system can with the crm system interface, better for customer service, it is dynamic in time to understand the client, improves sales profits of enterprise.

2, enterprise product distribution resource planning network planning design

Enterprise product distribution resource network is meant from raw-material supplier, goods producer, center for distribution (home-delivery center), retailer, the network structure of product (service) stream that forms up to End-Customer, information flow, cash flow.The planning of distribution supply chain network is meant carries out systematicness, strategic adjustment and coordination to enterprise self and inner traditional business function and the strategy of distribution supply chain network; Thereby improve the whole long-range achievement of distribution supply chain network, guarantee that the network relevant enterprise can for a long time firm mutual beneficial co-operation.

3, product distribution supply-chain Structure design

Enterprise product distribution supply-chain management system need consideration and systems such as purchase, sales and inventory management system, customer relation management, ERP between interconnection and interflow, and interconnect with centers for distribution at different levels, should consider each system interconnection intercommunication of aspect.The important goal that distribution supply chain management network integrated system is built: through the foundation of distribution supply chain management network integrated system; Realize the Global Informationization of enterprise's distribution service management; Through progressively implementing; Can unify distributing management, be generalized to each level center for distribution to system gradually, the data such as advancing, sell, deposit of inquiring about each level center for distribution accurately in real time.Relation between distribution supply chain management network integrated system and the other system is seen Fig. 5.

Distribution supply chain management network integrated system is in a hinge status of forming a connecting link, and except the various functions of accomplishing the enterprise product purchase, sales and stock management, also need consider vertical, horizontal relation.

Distribution supply chain management network integrated system is taken all factors into consideration relevance, the integration with other other systems when setting up; On the other hand, distribution supply chain management network integrated system can connect each center for distribution, can in time collect data and information such as it advances, sells, deposits, and provides support for the leader makes a strategic decision.For the distributing management flow process of enterprise, need each functional department closely be linked together, carry out horizontal integration, from the data integration on basis, slowly carry out the transition to business integration and application integration.Through horizontal integration, can progressively form integrated data base, for managerial decision provides strong support.

4, system framework design (see figure 6)

Distribution supply chain management network integrated system application support platform is in the center, and this platform is made up of middleware, basic software and member.Flow process integration, data integration and application integration are the Application Middlewares of core; Basic software is meant distribution supply chain system product, will help to improve distribution supply chain management network integrated system and use the degree of ripeness of building, and reduces the duplication of labour; Member mainly comprises organization of unity management, rights management, authentication etc.Application support platform is the core that whole distribution supply chain management network integrated system is built.

The system data center is by basic database, and application data base comprises enterprise product information database, User Information Database, configuration database, center for distribution's information bank, operation system database etc. and metadatabase composition.

Through distribution supply chain management network integrated system mainly to branch office, agency, branch, remote warehouse, the dealer in strange land, join the merchant and carry out integrated management; Therefore the design of the network architecture of system is based on passing through Internet; Can convey enterprise relevant branch office, agency, branch, remote warehouse, dealer, branch office participates in into widely; Help the omnidistance record of computer, transmission, the analysis and decision support of operation information in the huge scope of enterprises implement, help loglstics enterprise to promote efficiency of operation and profitability comprehensively.

5, system function module design (see figure 7)

According to the functional localization of enterprise product distribution resource planning supply chain system,, the functional module of distribution supply chain management network integrated system has been carried out detailed design in conjunction with the information-based present situation and the operation flow of current Small and Medium Enterprises in China product distribution resource management.Lump company of system, center for distribution are in unified system platform; Collect goods entry, stock and sales, distribute, join goods, financial management is in integrated, can realize: 1. distribution chain attendes buying, sale, stock, distribution (following grating goods), receipt and payment funds on account, finance, branch office and the management such as center for distribution's information management and stock's monitoring of main office; 2. realize the management such as last grating goods, buying, sale, distribution (it is grating goods down), stock, receipt and payment funds on account, finance of each branch office and center for distribution on the distribution chain, the business datum of branch office and center for distribution can be kept separate accounts and manage; 3. realize the business contact of distribution chain the superior and the subordinate, handle in real time that logistics and cash flow are interactive, change in real time.

Six, CRM system (CRM)

1, system architecture design

CRM system CRM (Customer Relationship Management) adopts Browser/Server pattern, WEB technology, is integrated in the ASP platform.Be used for the market sale and the service of enterprise; Particularly customer profile, client's sale, production marketing, stock control; The foundation of information such as financial situation and after sale service; Standard client, sale, product, finance, resources bank, and realization after sale excavate the dynamic tracking management and the customer value of customer resources, production marketing again, really bring into play aspects such as the effect performance enormous function of client, sale resource.Simultaneously for systems such as ERP, DRP promptly and accurately provide that customer resources inquiry, customer analysis, client excavate, client's dynamic dispatching function.

2, system function design

It mainly comprises the function of following main aspect CRM system:

1. customer profiling analysis (Profiling) comprises level, risk, hobby, custom of client etc.;

2. customer loyalty analysis (Persistency) refers to that the client is to the loyal degree of certain logistics service product or commercial undertaking, persistence, change conditions etc.;

3. profits of customers analysis (Profitability) refers to edge profit, gross profit volume, net profit of the product that different client consumes etc.;

4. client's performance evaluation (Performance) refers to the sales volume that product that different client consumes is divided by indexs such as kind, channel, selling spots;

5. client's futures analysis (Prospecting) comprise situation such as client's quantity, classification future development trend, strive for client's means etc.;

6. client's product analysis (Product) comprises the design of logistics business service product, relevance, supply chain etc.;

7. the management that (Promotion) comprises advertising campaigns such as advertisement, propaganda is analyzed in client's sales promotion.

3, system function module design

CRM system mainly by system's setting, information management, competition management, credit management, plan examine, analysis decision, financial management, return management, service feedback, maintenance management, order contract, sales management, market management, customer account management, the management of product, desktop management, 17 modules of personal homepage form; Cooperatively interacting between the functions of modules improved the automaticity of operation flow; Realize the information sharing in the enterprise-wide, improve the ability to work of enterprise staff.Enlarge Business Scope of Enterprise through new business model (phone, network), in time hold the new market opportunity, capture more market share.Satisfaction is improved, and can help enterprise to keep more frequent customer, and better attracts new client.Its product function structural framing figure sees Fig. 8.

(7), collaboration platform system (CO-WORK)

Collaboration platform system in the cluster platform is with the principle of collaborative work and resource sharing, is the basis with the modern management theory, combines advanced IT technology, take into account current actual office situation and develop one overlap the synergetic office work management software.The target of native system is strengthened the promotion and application of office automation; Improve the efficient of office; The pattern of standard office; Make everybody under collaborative condition, accomplish each item work, let each item work in the tissue all be under effective management and the monitoring, thus the office automation, work that realize enterprise with no paper at all, resource informationization, knowledge sharingization; And various knowledge informations are accumulated, put in order, for leaders' at different levels decision-making provides effective support, promote woprk standardization, the collaborative of enterprise.

1, system function design

Native system mainly utilizes Microsoft SQL Server 2000 and ripe Web technology, B/S system to realize e-collaboration and information management between the user, and in conjunction with modern flourishing network system, routine office work is carried out in the optional position, improves office efficiency.

(1) todo list that focuses on

The complete customer-centric of system is considered for the user with all strength.In general, the daily thing of handling of most of user is all disperseed, and the user not only will handle matters diligently, also will go to seek the source and the department of matters.The work of the different flow processs of native system; As long as handle this user; System just sends to this information in user's the todo list automatically, and the user just can see the business that need handle behind login system, and needn't go to search to each module needs the work oneself handled at once.

(2) solution is handled in complete operation

System manages the sending and receiving literary composition and has done meticulous processing, supports functions such as electronic signature, person's handwriting reservation, full-text comment, and all work can good on computers completion.

(3) the self-defined system of visual workflow

The Workflow system that system provides has adopted the thought of modularization design and universal workflow, and the user can freely define each link and circulation route of workflow according to the organizational structure and actual operational mode of our unit.In addition, complete patterned workflow makes the foundation of flow process simpler, makes the management of flow process more directly perceived.Simultaneously, workflow and todo list are used, and make the user can in time learn the work that will do.

(4) perfect flow process is followed the tracks of and control

System follows the tracks of the whole flow process of information flow; The current state of detail record information, the process of handling and envision, make comments and instructions suggestion and handle the result; And the real-time in visual form workflow that demonstrates; The personnel of being convenient to each node understand the trend and the current situation and the stop node handled of information, make the user can observe the work progress situation intuitively, for the work of oneself is got ready.

2, system module structure

The collaboration platform system mainly by system management, information center, occurrences in human life mechanism, attendance management, work program, operation circulation, conference management, office work examine registration, vehicle management, office appliance management, data management, document management, the management of spending money, reimbursement management, asset management, 16 modules of personal homepage are formed.Basically realized government bodies manage make a draft, read and make comments, drafting, the issue of filing, file borrowing and various notice, bulletin and information, work schedule arrangement, the online enquiries function of various common informations.

(8), HRMS

1, system function design

HRMS is the human resource management software of specialty, adopts leading B/S (browser/server) mode of operation, makes network office not limited by the region.Integrated organization management, recruitment management, personal file, Training Management, attendance management, performance appraisal, wages welfare, corporate culture, system management, a plurality of valuable functional modules such as employee's platform of comprising.The erecting tools, configuration tool and the database management tools that adopt exclusive technological development more are provided in installation and maintenance, and need not the professional can safeguard voluntarily.Data access adopts distributed centralized control, has avoided the possibility of data leak.Perfect password authentification and login authentication mechanism have more been strengthened security of system, and all pages all carry out authentication and Authority Verification.Based on the service management of workflow, make business form, process step to customize by user flexibility.

Unify application support platform through the ASP platform the competent ability evaluation system of human resource management and enterprise operation and management talent overall qualities and post, educational training system etc. have been carried out effective integration, made things convenient for unified management.With related systems such as the competent ability evaluation system of enterprise operation and management talent overall qualities and post, educational training system, employee's learning system, examination systems good interface is arranged, intercourse data, sharing data resources.

  

2, system module design

(1) employee's platform: employee's console module provides self-defined workbench module, comprises in employee's platform interface that inside story, unit address list, company information introduction are browsed, enterprise's bulletin issue is browsed, labor laws and regulations and policy is browsed, employee information, license data, contract information, employee are transferred information, information, rewards and punishments information, wage inquiry, the inquiry of going on business, the inquiry of having a holiday are resumed one's post in labor turnover, reach the statistical study form of corresponding module.Make things convenient for employee's system operation and information inquiry work.

(2) organization management: the organization management module provides enterprise to set up organizational structure's information and post informational function, and organizational structure can present the superior and the subordinate's management, shows as tree.Organization management provides organization foundation for modules such as recruitment management, personnel management, performance appraisal simultaneously.

(3) recruitment management: the recruitment administration module provides demand for talent collection management, recruitment plan management, recruitment primary election management, personnel recruitment and interview management, the talent to employ management, talents reserve management, workflow and management, custom field, basic data maintenance etc. 9 has been set manages functional modules greatly; According to planning, accomplish from plan, issue, arrange to interview the Whole Process Control of employing.

(4) personnel management: the personnel management module comprises 7 big management functional modules such as personnel file management, certificate administration, contract management, transfer of personnel management, employee's rewards and punishments management, custom field, basic data maintenance; Preservation employee's personnel information and historical summary etc. are archives in detail; Handle flexibly incidents such as the evaluation of professional titles, employee are transferred, leave office, resumed one's post, rewards and punishments, strong big occurrences in human life statistical study, license statistical study, transfer of personnel statistical study, employee's rewards and punishments statistical study etc. are provided.Provide the signing of contract, change simultaneously, remove, renew and the general management of contract statistical study, the user can set the automatic prompt facility of expiration of contract as required.

(5) Training Management: the Training Management module comprises 9 big management functional modules such as training program management, training attendance management, training organization's management, training instructor's management, the management of training courseware, learnership management, training performance management, custom field, basic data maintenance, and assisting users is accomplished the work such as formulation of training program, training course; Can monitor the training process, accomplish assessment result of training.

(6) attendance management: the attendance management module comprises 7 big management functional modules such as attendance record collection, attendance record, the management of going on business, Leave Management, overtime work management, work attendance statistics analysis, custom field.Become the effective ways that the business administration employee turns out for work; Work attendance project, the class that system's basis is provided with in advance other, work calendar, work attendance rule etc.; To the turning out for work of employee, have a holiday, situation such as overtime work handles; Generate clearly employee's report of turning out for work, add up flexibly, analysis and query function.

(7) wages welfare: wages welfare module comprises 9 big management functional modules such as individual income tax, insurance management, piecework wage, time wage, deduction wage, payroll, the management of wage accounts, payroll statistics analysis, custom field; Setting to enterprise staff wages standard and payroll formula is provided; Automatic calculating social insurance etc. withholds the payment on behalf project; The funds meter is carried, statistical study etc., supports the calculating of time wage and piecework wage etc., adapts to the regulation of business wage with this.

(8) corporate culture: the corporate culture module comprises company information introduction, three big management functional modules such as enterprise bulletin issue, labor laws and regulations and policy.The company information introduction is provided with the relevant information of enterprise; Bulletin issue enterprise of enterprise bulletin, the employee can search for and check; Labor laws and regulations and policy are issued up-to-date labor laws and regulations and policy, and the employee can search for and check.

(9) system management: system management module comprises six big management functional modules such as user management, Role Management, type of attachment, system journal, restoring system backup, backup and reduction are provided with.Through system management module the user is carried out control of authority, operating process monitoring etc. guarantee system safety operation.

(9), the competent ability evaluation system in enterprise operation and management talent overall qualities and post

1, evaluation system design concept

The competent ability evaluation system in enterprise operation and management talent overall qualities and post is competent on the basis of capability model based on the talent's of enterprise overall qualities model, operation control structure of knowledge model, post, carries out systematized research and development.Combine the professor's of China's human resources colleges and universities and researcher theory for many years; In conjunction with occupational counseling, talent assessment expert, business administration expert application practice for many years; Passed through the effort of more than ten years; Set up the key element norms such as quality of each big industry and enterprise talent team of China, improved validity and the reliability of test and appraisal.

System has set up the enterprises recruitment test and appraisal, the on-the-job test and appraisal of enterprise are competed the test and appraisal module in duty three levels of test and appraisal and different posies with enterprise; Pin in the test and appraisal of the post of each developing period tenure key element, helps enterprise to solve the talent's recruitment and choice, succession planning, training and development, rewards and recognition and performance management to enterprise.

The competent ability evaluation system in enterprise operation and management talent overall qualities and post is respectively from the special test and appraisal of the talent of enterprise, individual event test and appraisal, component test and appraisal (basic quality test and appraisal, specialized capability test and appraisal, ABC test and appraisal, professional knowledge test and appraisal, competent basically ability test and appraisal and professional competence test and appraisal), dimension test and appraisal (overall qualities test and appraisal, the test and appraisal of operation control knowledge, competent ability test and appraisal) and four aspects of comprehensive matrix test and appraisal; Comprehensive, accurately, scientifically test and assess testee's the competent ability in post, overall qualities level, operation control knowledge water; Help testee and employing unit fully to understand testee's comprehensive adaptedness on work position and the developing direction that pursues an occupation, carry out the lifting and the occupational planning of the talent's of enterprise the competent ability in overall qualities, operation control knowledge and post effectively and more targetedly.

2, test and appraisal and evaluation personnel's scope defines

Fast-developing present situation according to the present enterprise of China; Enterprise operation and management talent institute work taken up has the trend of development in pluralism; The focus that the compound talent and high-end management managing talent are the present enterprise demands of China; According to the present enterprise operation and management talent's demand, the enterprise operation and management talent's test and appraisal key element scope is designed to overall qualities, the competent ability two big key element crowds in post.Build spirit according to the national enterprise operation and management talent team; The test and appraisal scope the enterprise operation talent, managerial talent and technician etc. as test and appraisal object; Three types of talents are divided into different classes and level again respectively; Holding in the mouth management with the professional level worker is foundation, enterprise post (position) appraisement system that the science of setting up is complete.

3, enterprise operation and management talent overall qualities matrix analysis

The enterprise operation and management talent's intrinsic characteristic and over behavior are dynamic total systems, and inherent quality shows through the outer behavior that shows, and the outer behavior that shows receives the restriction of inherent quality simultaneously.The talent of the enterprise overall qualities matrix model that this system creates comprises basic quality dimension, the competent ability dimension in specialized capability peacekeeping post, has formed overall qualities development matrix structure.

4, enterprise operation and management talent assessment Solution Architecture design (see figure 9)

China's Sustainable Development of Enterprises and science organization's management principle are followed in the research and development strictness of the competent ability evaluation system in the talent of enterprise overall qualities and post, make up enterprise operation and management, personal development, colony's development test and appraisal appraisement system.The test and appraisal conclusion that system forms combines with estimating with department's work at ginseng survey person place and individual's promotion development closely, encourages enterprise operation and management talent work incentive to greatest extent.

5, system global structure is seen (Figure 10, Figure 11)

The competent ability evaluation system framework in the talent of enterprise overall qualities and post is made up of three parts.1) the core system platform architecture is made up of the component of a system, Application Middleware and statistical study member; 2) application system is made up of evaluation systems such as overall qualities, operation control knowledge, the competent abilities in post; 3) data center's layer is counted model bank etc. by overall qualities database, common knowledge database, capability database, expert and is formed.

The component of a system in this framework mainly comprises organization of unity management, rights management, authentication etc.Application support platform is the core of building whole " the ability evaluation system is competent in enterprise operation and management talent overall qualities and post ".

Test and appraisal information resources data center is by the overall qualities database, and the operation control knowledge data base is competent at capability database, item database, comment database, expert model database and metadatabase and is formed.

6, overall system function design

" the ability evaluation system is competent in the talent of enterprise overall qualities and post " through system flow integrate, technical process such as information integrated and application integration; Make system become perfect test and appraisal platform, each function and measurement and management and control can be used test and appraisal with organizing in the internet in the LAN.The overall system function is divided into: test and appraisal application integrating system, test and appraisal statistical analysis system and measurement and management and maintenance system.According to the leader's of enterprise the indication and the application request of platform, the function design of system is divided into three parts.

The talent assessment of enterprise of first comprises: overall qualities evaluation system, enterprise operation and management knowledge evaluation system, the competent ability evaluation system in post, test and appraisal reliability on-line analysis design system, test and appraisal validity on-line analysis design system, test and appraisal discrimination on-line analysis design system, test and appraisal data norm management system and the on-line analysis of test and appraisal comment generate output system etc.;

Second portion group of enterprises test and appraisal statistical analysis system comprises: colony's test and appraisal curve intelligence statistical analysis system, the self-defined statistical analysis system of enterprise, test and appraisal data difficulty level matching system, test and appraisal information fuzzy inquiry system and expert intelligence model bank etc.

Third part system background management system has comprised: modules such as system information maintenance, system data maintenance, system evaluation process management, system evaluation results management and system help.

7, system evaluation dimension and key element crowd design

The test and appraisal key element of the competent ability evaluation system in enterprise operation and management talent overall qualities and post is divided into six key element crowds of three big dimensions.First dimension is overall qualities test and appraisal dimensions, has comprised basic quality and specialized capability; Second dimension is operation control knowledge test and appraisal dimensions, comprised ABC and professional knowledge, and wherein professional knowledge has comprised the professional knowledge of industries such as digging, chemical industry, machinery, building, software, metallurgy, electric power; The 3rd dimension is the competent ability test and appraisal in post dimensions, comprised basic capacity and professional ability.

(10), business education training platform network integrated system

1, system platform general plan (seeing Figure 12)

" business education training platform network integrated system " consider will with the intercommunication of enterprise human resource management other system platform interconnect, also to consider and all departments of enterprise interconnection, comprise the interconnection and interflow of information sharing and basic database etc.

Business education training platform network integrated system application support platform is in a hinge status of forming a connecting link; Except all kinds of business functions of accomplishing business education training platform network integrated system self, also need consider the relation of vertical, horizontal and linkage from top to bottom.

2, overall system functional localization design

Business education training platform network integrated system mainly comprises platform management system, religion training management system, teaching management system of enterprise, enterprise staff learning system, online testing system of enterprise, system of resource center, Scholars Platform seven big systems; The various aspects that comprised the enterprise network teaching, training are for company and department supply network information management convenient, the education of staffs training efficiently.

Business education training platform network integrated system customer-side is divided into three roles: administrator role, enterprise customer role's (being the enterprise administrator), enterprise staff role, different role has different authorities.

(1) the laggard training management system of professing of administrator role login system; To totally managing of business education training platform; Comprise system actor and user's setting, authority configuration, the audit after the interpolation of company information, audit and the enterprises registration, the setting and the content setting in training post; The classification of common course and content setting, the enterprise of common course distributes the interpolation and management or the like with the course training resource.Simultaneously platform management system, system of resource center, Scholars Platform system are carried out maintenance and management;

(2) enterprise customer is through after examining, and the enterprise customer has just had the authority of management enterprise internal staff training and maintenance.Get into teaching management system of enterprise behind the login system; Mainly carry out interpolation to enterprise staff; The employee of common course distributes, the interpolation of internal training course, distribution and management, management of the interpolation of internal training course resources and management, online testing system or the like;

(3) get into the enterprise staff learning system behind personal user's login system, distribute to oneself compulsory course according to enterprise and carry out the study of course, comprise check education resource, participation interacting activity, take a test, online testing and review or the like.

Division according to systemic-function and role; Business education training platform network integrated system is applicable to the educational training of comprehensive enterprise, and the enterprise administrator carries out management and the maintenance of foundation and maintenance, the institutional training course of subordinate enterprise, the operations such as enterprise's distribution of common course through religion training management system; The keeper of subordinate enterprise logins that the employee that this platform can carry out business enterprice sector and employee's management and maintenance, common course distributes, the management of the management of in-house training course and resource and maintenance, enterprise's online testing or the like; The training course that enterprise staff distributes through the enterprise administrator carries out on-line study and examination operation etc.Round Realization group unifies the management of educational training.System interface and the following Figure 13 of functional framework architecture.

3, system function design

The training platform of business education to the effect that of business education training platform network integrated system, business education training data resource center, Scholars Platform system.

(1) business education training platform

The business education training platform comprises platform management system, religion training management system, teaching management system of enterprise and enterprise staff learning system, online testing system of enterprise etc.

1. platform management system: comprise platform interface and platform management two parts content; The platform interface mainly is that the homepage of business education training platform network integrated system is showed; The content such as up-to-date information, training course, systemic-function, points for attention of having showed platform brief introduction, business education training; Let enterprise totally understand this platform, and the inlet of enterprises registration with login educational training platform is provided, make things convenient for enterprise to carry out the management and the maintenance of this business education training; Platform management is to the management of platform interface content and maintenance, as adding contents such as information, news.

2. teach the training management system: be totally managing to the business education training platform; Comprise system actor and user's setting, authority configuration; Audit after the interpolation of company information, audit and the enterprises registration; The setting and the content setting in training post, the classification of common course and content setting, the enterprise of common course distributes the interpolation and management or the like with the course training resource.The main use role of this system is the system manager.

3. enterprise's teaching management system: be the interpolation of carrying out enterprise staff, the employee of common course distributes, and the interpolation of internal training course, distributes and manages management of the interpolation of internal training course resources and management, online testing system or the like; The enterprise customer is through after examining, and the enterprise administrator has just had the authority of management enterprise internal staff training and maintenance.

4. enterprise's online testing system: after enterprise distributes to the employee with course, can investigate the level of learning of employee, make things convenient for enterprise to understand the effect of course training to course through the online testing system.

Enterprise can set up the course test item bank according to the course classification in examination system.When certain course examination; Can set examination plan and examination examination question ratio; Generate examination paper and start examination, the employee corrects an examination paper, inquires about examination result and examination result is carried out statistical study after having answered paper, and these statistic analysis result all show with the mode of form or figure.In the online testing system, the employee can carry out online answer in the time range of examination plan permission, can inquire about each examination result, examination record simultaneously, and the convenient results of learning of understanding course are in time looked into scarce mending-leakage, improved oneself.

5. enterprise staff learning system: be the training and learning that carries out compulsory course behind the enterprise staff User login platform, comprise check education resource, participate in interacting activity, take a test, online testing and review or the like.

(2) system of resource center.Resource center is divided into to course teaching resource, teaching memorandum resource, teaching courseware resource and video resource center, the conservation of resources and manages five parts; Course teaching resource, teaching memorandum resource, teaching courseware resource are mainly stored some document resources; Like ppt, word or the like, the video resource central store be the Flv video resource.These resources are set up placement according to certain bibliographic structure in resource center, can directly quote the path at teaching platform and open.

(3) Scholars Platform system.Scholars Platform mainly is that enterprise respectively trains video on-demand system and famous expert's lecture etc., integrates that no buffered play device, the perfect DZ of integration forum, multiserver antitheft, multiserver FTP download that antitheft (windows platform), control download thread, individual character station symbol function, each server are shunted automatically, many grades back-stage management, perfect integration system or the like.

Claims (10)

1. IT application in small and medium-sized enterprises cluster platform; It is characterized in that: comprise door management system, materials circulation supply chain resource planning management system, Enterprise Resources Plan management system, enterprise's distribution resource planning and supply-chain management system, corporate client relation management system, enterprise collaborative workbench management system, enterprise product date management and product life cycle management system, enterprise human resource management system, enterprise operation and management talent assessment system, business education training network platform integrated system and decision-assisting analysis system, realize to the single-sign-on of each system under the platform with carry out unified management.

2. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: each system is made up of Application Middleware, basic software and member; Application Middleware comprises flow process integrate module, data integration module and application integration module; Member mainly comprises organization of unity administration module, authority management module, authentication module.

3. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the door management system comprises with lower module:

A. gate system homepage: enterprise's news, corporate image, information column, platform brief introduction, platform service, user's registration, user's login, knowledge base, utility, friendly link, platform inlet;

B. platform service: points for attention, system help, FAQs;

C. news information: enterprise's news, information-based prefecture, roundup news;

D. knowledge base: products scheme, system's case, knowwhy;

E. software is showed: ability evaluation system, educational training system, decision-assisting analysis system are competent in ERP system, DRP system, materials circulation supply chain resource planning management system, PDM/PLM system, crm system, WORK system, HR system, enterprise operation and management talent overall qualities and post; Exchanges data between each application system is provided, shares, and the information system data interface of regional enterprises is provided;

F. other services: utility, friendly link;

G. system management: user management, Content Management, advertising management.

4. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of materials circulation supply chain resource planning management system comprises following subsystem: data maintenance, customer account management, contract management, order management, general headquarters' plan, branch's plan, transportation management, warehousing management, financial management, statistical study, basic data, system's setting, gps system.

5. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of Enterprise Resources Plan management system comprises following subsystem: synergetic office work system, ledger system, goods entry, stock and sales system, receipt and payment funds on account system, product design data management and Design PDM system, BOM system, production system, human resources system, enterprise operation and management talent assessment system, basic data system, system maintenance system.

6. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of enterprise's distribution resource planning and supply-chain management system comprises following subsystem: maintenance of information system, basic information system, procurement management system, sale management system, inventory management system, sale management system, receipt and payment funds on account management system, financial management system, production management system, CRM system, branch office and center for distribution's information management and stock's monitoring management system that enterprise headquarters uses; Basic information system, procurement management system, sale management system, inventory management system, sale management system, higher level's distribution management system, receipt and payment funds on account management system, financial management system, production management system, CRM system, branch office and center for distribution's data management system that branch of enterprise uses.

7. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of corporate client relation management system comprises with module: system's setting, information management, competition management, credit management, plan are examined, analysis decision, financial management, return management, service feedback, maintenance management, order contract, sales management, market management, customer account management, the management of product, desktop management and personal homepage;

The basic software of enterprise collaborative workbench management system comprises with module: system management, information center, occurrences in human life mechanism, attendance management, work program, operation circulation, conference management, office work are examined registration, vehicle management, office appliance management, data management, document management, the management of spending money, reimbursement management, asset management and personal homepage;

The basic software of enterprise human resource management system comprises with module: employee's platform, organization management, recruitment management, personnel management, Training Management, attendance management, wages welfare, corporate culture, system management.

8. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of enterprise product date management and product life cycle management system comprises following subsystem:

(1) enterprises service platform: basic operation platform such as connects, visits, shares, browses at the applied server platform of various operations for the standard client provides data;

(2) content and product data management: part management, management of blueprint, document management, product structure management, part family management, technological process data management;

(3) collaborative project management: project management, design objective management, visual collaborative;

(4) workflow and process management: Workflow Management, Engineering Change Management;

(5) quick order design tool: the design management of deriving, parametric Product Configuration;

(6) CAD system is integrated: MCAD is integrated, ECAD is integrated;

(7) enterprise application is integrated: ERP integrated interface, multi-site service;

(8) integrating and developing platform: the construction platform of product life cycle data and process management system comprises object modeling device, workflow modeling device and relevant management tool.

9. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of enterprise operation and management talent assessment system comprises following subsystem:

First's test and appraisal application integrating system comprises: overall qualities evaluation system, enterprise operation and management knowledge evaluation system, the competent ability evaluation system in post; The competent ability evaluation system in post also comprises the test and appraisal module in each post;

Second portion test and appraisal statistical analysis system; Comprise: test and appraisal reliability on-line analysis design system, test and appraisal validity on-line analysis design system, test and appraisal discrimination on-line analysis design system, test and appraisal data norm management system and the on-line analysis of test and appraisal comment generate output system, colony's test and appraisal curve intelligence statistical analysis system, the self-defined statistical analysis system of enterprise, test and appraisal data difficulty level matching system, test and appraisal information fuzzy inquiry system and expert intelligence model bank;

Third part system background management system comprises: modules such as system information maintenance, system data maintenance, system evaluation process management, system evaluation results management and system help.

10. IT application in small and medium-sized enterprises cluster platform according to claim 1 is characterized in that: the basic software of business education training network platform integrated system comprises following subsystem: platform management system, religion training management system, teaching management system of enterprise, enterprise staff learning system, online testing system of enterprise, system of resource center and Scholars Platform system.

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