CN102238217A - Life guide data processing method for vehicle-mounted system, service center and system - Google Patents
Life guide data processing method for vehicle-mounted system, service center and system Download PDFInfo
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- CN102238217A CN102238217A CN2010101689314A CN201010168931A CN102238217A CN 102238217 A CN102238217 A CN 102238217A CN 2010101689314 A CN2010101689314 A CN 2010101689314A CN 201010168931 A CN201010168931 A CN 201010168931A CN 102238217 A CN102238217 A CN 102238217A
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Abstract
The invention discloses a life guide data processing method for a vehicle-mounted system, a service center and a system. The method comprises the following steps: a calling center receives a life guide data request comprising a user identifier of vehicle-mounted equipment and being sent by a calling client and forwards the life guide data request; and a service center receives the life guide data request, acquires preset behavioral habit data corresponding to the user identifier of the vehicle-mounted equipment, acquires target life guide data with a preset rule according to the behavioral habit data and the life guide data request and transmits the target life guide data, and the target life guide data is received and output by the vehicle-mounted equipment. In the life guide data processing method applied to the vehicle-mounted system, disclosed by the embodiment of the invention, the calling center is contacted with the service center, and a method for acquiring the life guide data according to the life guide data request sent by a user and preset behavioral habit data corresponding to the user identifier of the vehicle-mounted equipment is adopted, so that the aim of providing different types of life guide data information by the vehicle-mounted equipment according to the requirements of different users is fulfilled.
Description
Technical field
The present invention relates to the vehicular applications technical field, relate in particular to the life guidance data processing method, service centre and the system that are used for onboard system.
Background technology
In recent years, automobile consumption becomes a big consumption hot spot, the recoverable amount of China's automobile is soaring year by year, the fast development of car industry itself has driven the development supporting, service industry of being correlated with, automobile develops to multifunctional direction as the simple function of pure walking-replacing tool, satisfies people to the automobile multiple demands.
Along with increasing of private car owning amount, increasing people selects oneself to drive to go out tourism.This mode of tourism is random strong, the route freedom, and the time freedom, place, the route that can determine self-driving travel according to individual's plan and ability to shoulder economically are not subjected to the fixedly constraint at sight spot fully, and the selection of basis oneself at any time be rescheduled.
But increased many inconvenience after the freedom, for example self-driving travel not only needs oneself identification route, but also will understand life relevant informations such as the playing of route periphery, food and drink, board and lodging.Though mobile unit of the prior art can pass through GPRS (General Packet Radio Service, GPRS) system obtains route information at any time, but but can't provide route life guide information on the way, say nothing of according to requirements of different users the life guide information that adapts to different crowd is provided respectively.
Summary of the invention
In view of this, the invention provides a kind of life guidance data processing method, service centre and system that is used for onboard system, can't provide the problem of the life guidance data information that is adapted to the different crowd needs to solve mobile unit of the prior art.
This scheme is specially:
A kind of life guidance data processing method that is used for onboard system comprises:
The call center receives the life guidance data request that includes mobile unit user sign that is sent by the calling customer end and transmits;
Service centre receives described life guidance data request, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules, described target life guidance data is received and output by mobile unit.
Preferably, described calling customer end is phone or is arranged at a key calling device on the mobile unit.
Preferably, described mobile unit user is designated the product ID of mobile unit, the VIN of mobile unit place vehicle or the Motor Number of mobile unit place vehicle.
Preferably, described behavioural habits data comprise level of consumption data and/or hobby data.
Preferably, the process of the described target of described transmission life guidance data comprises:
Send the described life guidance data that obtains and in service centre, identify the corresponding preset memory space with the mobile unit user.
Preferably, described target life guidance data is comprised by the process of mobile unit reception and output:
Obtain target life guidance data in the memory space that mobile unit is preset from service centre;
Export the described target life guidance data that obtains by the mode of literal or voice.
Preferably, described behavioural habits data of described foundation and the request of life guidance data, the process of obtaining target life guidance data and transmission according to preset rules comprises:
According to the relevant life guidance data of the life guidance data acquisition request of described reception;
Utilize described and mobile unit user to identify corresponding preset behavioural habits data, screen the described life guidance data that obtains, to obtain target life guidance data.
A kind of life guidance data treatment system comprises:
The call center is used to receive the life guidance data request that includes mobile unit user sign that is sent by the calling customer end and transmit;
Service centre, be used to receive described life guidance data request, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules.
A kind of life guide service centre comprises: life guidance data request receiving element, correspondence relation storage, life guidance data acquiring unit and life guidance data transmitting element, wherein:
Described life guidance data request receiving element is used for, and receives the life guidance data request that includes mobile unit user sign that is sent by the call center;
Described correspondence relation storage is used for, and stores vehicle-mounted equipment user's sign and the corresponding relation of presetting the behavioural habits data;
Described life guidance data acquiring unit is used for, and according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
Described life guidance data transmitting element is used for, and sends described target life guidance data.
A kind of life guidance data treatment system comprises: calling customer end, call center, life guide service centre and mobile unit, wherein:
Described calling customer end is used for, and calls out described call center, sends the life guidance data request that includes mobile unit user sign;
Described call center is used for, and receives the life guidance data request that described calling customer end sends, and transmits;
Described life guide service centre is used for, receive the life guidance data request that described call center transmits, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules;
Described mobile unit is used for, and receives described target life guidance data and output.
From above-mentioned technical scheme as can be seen, the disclosed life guidance data processing method that is used for onboard system of the embodiment of the invention interrelates by call center and service centre, the life guidance data request that employing sends according to the user and preestablish with the mobile unit user and identify the method that corresponding behavioural habits data are obtained life guidance data has realized that mobile unit can provide the purpose of different life guidance data information according to requirements of different users.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art, to do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art below, apparently, accompanying drawing in describing below only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the embodiment of the invention 1 disclosed flow chart that is used for the life guidance data processing method of onboard system;
Fig. 2 is the embodiment of the invention 2 disclosed flow charts that are used for the life guidance data processing method of onboard system;
Fig. 3 is the embodiment of the invention 3 disclosed flow charts that are used for the life guidance data processing method of onboard system;
Fig. 4 is the embodiment of the invention 4 disclosed flow charts that are used for the life guidance data processing method of onboard system;
Fig. 5 is the embodiment of the invention 5 disclosed flow charts that are used for the life guidance data processing method of onboard system;
Fig. 6 is the structural representation of a kind of life guidance data treatment system disclosed by the invention;
Fig. 7 is the structural representation of a kind of life guide disclosed by the invention service centre;
Fig. 8 is the structural representation of another life guidance data treatment system disclosed by the invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that is obtained under the creative work prerequisite.
A kind of life guidance data processing method that is applied to onboard system disclosed by the invention, having solved mobile unit in the prior art can't provide the problem of corresponding life guidance data at different crowd, described life guidance data be meant include with people's daily life closely bound up, the data that contain food and drink, work and amusement and recreation, these data can play the effect of guidance to daily life, help people better work and life.Its main processing procedure comprises:
The call center receives the life guidance data request that includes mobile unit user sign that is sent by the calling customer end and transmits;
Service centre receives described life guidance data request, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules, described target life guidance data is received and output by mobile unit.
Life guidance data processing method disclosed by the invention interrelates by call center and service centre, and service centre obtains the life guidance data that is applicable to different user demands according to request of life guidance data and behavioural habits data.Its embodiment is as described in the following embodiment:
Embodiment one
The embodiment of the invention 1 is disclosed be applied to onboard system life guidance data processing method flow process as shown in Figure 1, comprising:
Step S11, call center receive the life guidance data request that includes mobile unit user sign that is sent by the calling customer end;
The Motor Number etc. of VIN, mobile unit user identify label or mobile unit place vehicle that mobile unit user described in the present embodiment is designated product ID, the mobile unit place vehicle of mobile unit can clearly identify the sign with uniqueness of mobile unit.
Step S12, the call center is transmitted to service centre with the life guidance data request of described reception;
Step S13, service centre obtains with the mobile unit user and identifies corresponding preset behavioural habits data with reference to the corresponding relation of preset user sign with the behavioural habits data;
Behavioural habits data in the present embodiment comprise level of consumption, hobby of user etc.Wherein the level of consumption can be divided according to different scenes, for example, and the food and drink level of consumption, the lodging level of consumption, the amusement and recreation level of consumption etc.Hobby also can be divided into different classifications, as motion, music or books etc.
In this enforcement, service centre stores the corresponding relation of mobile unit user sign and behavioural habits data in advance, this corresponding relation can submit to log-on message to set by network to service centre by the mobile unit user in advance, this information can be made amendment, and drives the situation of same automobile to adapt to different user.
Step S14 according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
For example, the mobile unit user has sent the request of an amusement and recreation life guidance data, service centre receives the user ID that this request therefrom analyzes this mobile unit afterwards, corresponding relation by predefined mobile unit user sign and behavioural habits data finds the corresponding behavioural habits data of this mobile unit sign then, therefrom obtain this user's the amusement and recreation level of consumption and hobby thereof, suppose that its level of consumption is 500 yuan, its hobby is swimming, and then service centre will get access to the level of consumption that meets this user and the amusement and recreation life guidance data of hobby according to default rule according to request of data and the behavioural habits that obtain data.
Step S15 sends described target life guidance data, and described target life guidance data is received and output by mobile unit.
The life guidance data that service centre will obtain directly sends to mobile unit, also can send in the service centre and identify in the corresponding memory space with the mobile unit user, mobile unit can obtain the target life guidance data that it needs at any time in memory space.
Mobile unit receives life guidance data, and by the mode of literal or voice it is exported, and the user is known.The user can select most suitable life guidance data according to the hobby of oneself from multinomial result, it can be deleted for other data, also can be used as standby.
Embodiment two
The embodiment of the invention 2 is disclosed be used for onboard system life guidance data processing method flow process as shown in Figure 2, comprising:
Step S21, call center receive the life guidance data request that includes mobile unit user sign that sends behind the making call fixed service number;
Calling terminal in the present embodiment is a phone, is connected with the call center by the mode of dialing the fixed service number, and after the connection, the user gives an oral account its mobile unit user identification number to the operator attendance of call center, and the life guidance data that need search is described.
This step equally also can for, the call center stores the corresponding relation between calling terminal telephone number and its corresponding mobile unit user sign in advance, after it receives phone, just can determine the mobile unit user sign of user's correspondence of dialing numbers by number, receive the life guidance data that the needs of user's oral account are searched then.
Step S22, the life guidance data request that the call center will receive is transmitted to service centre;
The user ID that includes mobile unit in this request.
Step S23, service centre obtains with the mobile unit user and identifies corresponding preset behavioural habits data with reference to the corresponding relation of preset user sign with the behavioural habits data;
Step S24 according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
Step S25 sends described target life guidance data, and described target life guidance data is received and output by mobile unit.
Embodiment three
The life guidance data process flow that the embodiment of the invention 3 is disclosed to be applied to onboard system comprises as shown in Figure 3:
Step S31, call center receive a key and call out the life guidance data request that includes mobile unit user sign that sends;
Key calling device in this step is realized by the button that is arranged on the mobile unit, when the user starts a key calling device, mobile unit is according to default call program call center, the mobile unit user who sends self simultaneously identifies to the call center, after the call center is replied, user's oral account or the request of transmission life guidance data.
Step S32, the life guidance data request that the call center will receive is transmitted to service centre;
Step S33, service centre obtains with the mobile unit user and identifies corresponding preset behavioural habits data with reference to the corresponding relation of preset user sign with the behavioural habits data;
Step S34 according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
Step S35 sends described target life guidance data, and described target life guidance data is received and output by mobile unit.
Call out the call center by a key calling device that is arranged on the mobile unit in the present embodiment, avoided not having a portable phone or not carrying in advance under the call center is provided with the situation of mobile unit sign corresponding relation and can't occur with the problem that the call center gets in touch as the user, more convenient in the use, have higher reliability.
Embodiment four
The embodiment of the invention 4 is disclosed be used for onboard system life guidance data processing method flow process as shown in Figure 4, comprising:
Step S41, call center receive the life guidance data request that includes mobile unit user sign that sends behind the making call fixed service number;
Step S42, the call center is transmitted to service centre with the life guidance data request of described reception;
Step S43, service centre obtain with the mobile unit user and identify corresponding preset behavioural habits data;
Step S44 according to described life guidance data request, obtains target life guidance data according to preset rules;
At first relevant information is searched in the life guidance data request that sends according to the user, and for example, what the user sent is the request of food and drink life guidance data, then food and drink is searched for as keyword.
Step S45 utilizes the described described life guidance data that obtains the screening with user ID corresponding preset behavioural habits data to obtain target life guidance data;
Suppose that the food and drink level of consumption is 500 yuan in the behavioural habits data of user ID correspondence, then, the information of obtaining is carried out quadratic search, obtain to satisfy the food and drink life guidance data of customer consumption level this standard as retrieval.
Step S46 sends described target life guidance data, and described target life guidance data is received and output by mobile unit.
Step S44 in the present embodiment and step S45 describe preset rules in detail for obtaining corresponding life guidance data according to life guidance data request type earlier, utilize user's behavioural habits data to carry out quadratic search again, thereby be met the life guidance data of customer requirements.Can certainly utilize user's behavioural habits data to obtain corresponding life guidance data earlier, the life guidance data request type according to customer requirements carries out postsearch screening then, obtains final data.
Present embodiment does not limit in the method that this preset rules only is adapted to the call call center, is adapted to the scene that a key calling device is called out the call center equally.
Embodiment five
The embodiment of the invention 5 is disclosed be applied to onboard system life guidance data processing method flow process as shown in Figure 5, comprising:
Step S51, call center receive the life guidance data request that includes mobile unit user sign that a key calling device sends;
Step S52, the life guidance data request that the call center will receive is transmitted to service centre;
Step S53, service centre's heart obtains with the mobile unit user and identifies corresponding preset behavioural habits data with reference to the corresponding relation of preset user sign with the behavioural habits data;
Step S54 according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules simultaneously;
In this step, with the type of the life guidance data request of described reception and user's behavioural habits data simultaneously as the relevant information of screening conditions removal search.Suppose that the request that the user sends is amusement and recreation, its level of consumption is 500 yuan in user's the behavioural habits data, and its hobby is swimming, then, service centre with these 3 whiles as screening conditions, send request of data to the third party.
Step S55 sends described target life guidance data, and described target life guidance data is received and output by mobile unit.
Step S54 in the present embodiment describes preset rules in detail for screening according to request of life guidance data and behavioural habits data simultaneously, this method only needs to preserve qualified life guidance data in the specific implementation, and will satisfying the data of life guidance data request earlier, store by the needs among the embodiment 4 temporarily, carry out quadratic search again, the qualified result who obtains is preserved.This shows that present embodiment is disclosed, and to be applied to the life guidance data processing method of onboard system simpler than embodiment 4 disclosed method steps, and reduced the occupancy of the memory space of service centre.
The invention also discloses a kind of life guidance data treatment system, its structure comprises as shown in Figure 6: call center 61 and service centre 62, wherein:
The present invention discloses a kind of life guide service centre, its structure as shown in Figure 7, comprise: life guidance data request receiving element 71, correspondence relation storage 72, life guidance data acquiring unit 73 and life guidance data transmitting element 74, wherein:
Described life guidance data request receiving element 71 is used for, and receives the life guidance data request that includes mobile unit user sign that is sent by the call center;
Described correspondence relation storage 72 is used for, and stores vehicle-mounted equipment user's sign and the corresponding relation of presetting the behavioural habits data;
Described life guidance data acquiring unit 73 is used for, and according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
Described life guidance data transmitting element 74 is used for, and sends the target life guidance data that described life guidance data acquiring unit 73 obtains.
The present invention further discloses a kind of life guidance data treatment system, its structure comprises as shown in Figure 8: calling customer end 81, call center 82, life guide service centre 83 and mobile unit 84, wherein:
Calling customer end 81 is used for, and calls out described call center 82, sends the life guidance data request that includes mobile unit user sign;
Life guide service centre 83 is used for, be used to receive the life guidance data request that described call center 82 transmits, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules;
Wherein calling customer end 81 can also can be for being arranged at the key calling device on the mobile unit for phone, can adopt the form of literal to be presented on the display of mobile unit behind the mobile unit 84 receiving target life guidance datas, also can adopt the audio frequency output of the form of voice by mobile unit, edge joint is received its needed life guidance data thereby drive in the user limit of being more convenient for.
Each embodiment adopts the mode of going forward one by one to describe in this specification, and what each embodiment stressed all is and the difference of other embodiment that identical similar part is mutually referring to getting final product between each embodiment.For the disclosed device of embodiment, because it is corresponding with the embodiment disclosed method, so description is fairly simple, relevant part partly illustrates referring to method and gets final product.
The professional can also further recognize, the unit and the algorithm steps of each example of describing in conjunction with embodiment disclosed herein, can realize with electronic hardware, computer software or the combination of the two, for the interchangeability of hardware and software clearly is described, the composition and the step of each example described prevailingly according to function in the above description.These functions still are that software mode is carried out with hardware actually, depend on the application-specific and the design constraint of technical scheme.The professional and technical personnel can use distinct methods to realize described function to each specific should being used for, but this realization should not thought and exceeds scope of the present invention.
The method of describing in conjunction with embodiment disclosed herein or the step of algorithm can directly use the software module of hardware, processor execution, and perhaps the combination of the two is implemented.Software module can place the storage medium of any other form known in random asccess memory (RAM), internal memory, read-only memory (ROM), electrically programmable ROM, electrically erasable ROM, register, hard disk, moveable magnetic disc, CD-ROM or the technical field.
To the above-mentioned explanation of the disclosed embodiments, make this area professional and technical personnel can realize or use the present invention.Multiple modification to these embodiment will be conspicuous concerning those skilled in the art, and defined herein General Principle can realize under the situation that does not break away from the spirit or scope of the present invention in other embodiments.Therefore, the present invention will can not be restricted to these embodiment shown in this article, but will meet and principle disclosed herein and features of novelty the wideest corresponding to scope.
Claims (10)
1. a life guidance data processing method that is used for onboard system is characterized in that, comprising:
The call center receives the life guidance data request that includes mobile unit user sign that is sent by the calling customer end and transmits;
Service centre receives described life guidance data request, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules, described target life guidance data is received and output by mobile unit.
2. method according to claim 1 is characterized in that, described calling customer end is phone or is arranged at a key calling device on the mobile unit.
3. method according to claim 2 is characterized in that, described mobile unit user is designated the product ID of mobile unit, the VIN of mobile unit place vehicle or the Motor Number of mobile unit place vehicle.
4. method according to claim 2 is characterized in that, described behavioural habits data comprise level of consumption data and/or hobby data.
5. method according to claim 2 is characterized in that, the process of the described target of described transmission life guidance data comprises:
Send the described life guidance data that obtains and in service centre, identify the corresponding preset memory space with the mobile unit user.
6. method according to claim 5 is characterized in that, described target life guidance data is received by mobile unit and the process of output comprises:
Obtain target life guidance data in the memory space that mobile unit is preset from service centre;
Export the described target life guidance data that obtains by the mode of literal or voice.
7. according to any described method among the claim 1-6, it is characterized in that, described behavioural habits data of described foundation and the request of life guidance data, the process of obtaining target life guidance data and transmission according to preset rules comprises:
According to the relevant life guidance data of the life guidance data acquisition request of described reception;
Utilize described and mobile unit user to identify corresponding preset behavioural habits data, screen the described life guidance data that obtains, to obtain target life guidance data.
8. a life guidance data treatment system is characterized in that, comprising:
The call center is used to receive the life guidance data request that includes mobile unit user sign that is sent by the calling customer end and transmit;
Service centre, be used to receive described life guidance data request, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules.
9. a life guide service centre is characterized in that, comprising: life guidance data request receiving element, correspondence relation storage, life guidance data acquiring unit and life guidance data transmitting element, wherein:
Described life guidance data request receiving element is used for, and receives the life guidance data request that includes mobile unit user sign that is sent by the call center;
Described correspondence relation storage is used for, and stores vehicle-mounted equipment user's sign and the corresponding relation of presetting the behavioural habits data;
Described life guidance data acquiring unit is used for, and according to described behavioural habits data and the request of life guidance data, obtains target life guidance data according to preset rules;
Described life guidance data transmitting element is used for, and sends described target life guidance data.
10. a life guidance data treatment system is characterized in that, comprising: calling customer end, call center, life guide service centre and mobile unit, wherein:
Described calling customer end is used for, and calls out described call center, sends the life guidance data request that includes mobile unit user sign;
Described call center is used for, and receives the life guidance data request that described calling customer end sends, and transmits;
Described life guide service centre is used for, receive the life guidance data request that described call center transmits, with reference to the corresponding relation of preset user sign with the behavioural habits data, obtain with described mobile unit user and identify corresponding preset behavioural habits data, according to described behavioural habits data and the request of life guidance data, obtain target life guidance data and transmission according to preset rules;
Described mobile unit is used for, and receives described target life guidance data and output.
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