CN102077225A - Reservation acceptance system - Google Patents

Reservation acceptance system Download PDF

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Publication number
CN102077225A
CN102077225A CN2009801244509A CN200980124450A CN102077225A CN 102077225 A CN102077225 A CN 102077225A CN 2009801244509 A CN2009801244509 A CN 2009801244509A CN 200980124450 A CN200980124450 A CN 200980124450A CN 102077225 A CN102077225 A CN 102077225A
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China
Prior art keywords
reservation
data
hotel
computing machine
information
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CN2009801244509A
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Chinese (zh)
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CN102077225B (en
Inventor
西田宪正
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Innit Technology Co Ltd
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Innit Technology Co Ltd
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events

Abstract

A conventional lodging reservation service on the internet or the like has a problem in which, since each hotel has a limited number of rooms to be assigned to each lodging reservation site, if users concentrate in a specific site, reservations cannot be made via this site although there are vacant rooms available on other sites. Provided is a reservation acceptance system capable of solving the above problem, wherein the range of vacant rooms to be searched for is expanded from the assigned rooms to rooms on a site managed by each hotel, thereby preventing a situation in which reservations cannot be made although there are actually vacant rooms left. Thus, reservations can be made in accordance with the actual number of vacant rooms left in each hotel.

Description

The reservation reception system
Technical field
The present invention relates to employed reservation reception system in the reservation reception service of the lodging facilities that carries out via communication network etc.
Background technology
Carry out in the reservation websites of staying such as travel agent shop of lodging reservation in hotel etc. in use the Internet in the past, distribute certain room number from the hotel that can preengage in advance, the information registering in those rooms in the system of our company, and is handled the reservation of staying in this scope.
For this reason, the procurator has been proposed according to the request of user terminal only the stay registration of reservation, (for example, the referring to Patent Document 1) such as technology of lodging reservation system, reservation registering device and preregistration handling procedure of upgrading the vacant room situation of the database that lodging facilities possessed.
Patent documentation 1: TOHKEMY 2008-26987 communique
Summary of the invention
Be restricted owing to distribute to the room number (number is administered in reservation) in each hotel of each reservation website of staying, thus if the user focuses on certain specific website, although then exist other websites to have a vacant room, also can't be from the such problem of this website reservation.
For each hotel, exist in and produced under such situation of terminating an agreement, can't promptly be reflected to the such problem of reservation website of staying.
In addition, described problem is not to produce in all hotels, and, wish in each hotel, to be easy to select appointment mode, but in the technology of described patent documentation 1, do not specifically illustrate these methods, fail to deal with problems.
The present invention finishes in view of described situation, its purpose is to provide a kind of reservation reception system, in the reservation website of facilities such as hotel, even the user focuses on the chance that specific reservation website also can not be lost the reservation application of this facility, and can suitably manage the residue room number that all preengage websites.
The invention provides a kind of reservation reception system, carry out handling, have from the reservation reception of user's facility: first computing machine, carry out the reservation reception of a plurality of facilities and handle; And second computing machine, be connected via network with this first computing machine and the reservation idle data of specific facility is managed, it is characterized in that, first computing machine possesses: input Data Receiving unit, the input picture that in the user's who connects via network terminal, shows the reservation reception that is used for each facility, under the situation of in this input picture, having imported the facility beyond the specific facility, receive and comprise the facility imported via this input picture and the input data of time on date; Reservation data is preserved the unit, according to the input data that receive by this input Data Receiving unit, generates and preserve the data of the reservation reception of facility; And input data transmission unit, in the input picture that is being shown in by input Data Receiving unit in user's the terminal, carried out under the situation of input of specific facility, to comprise that facility and the input data of time on date imported via this input picture send to second computing machine that connects via network, second computing machine possesses: reservation idle data updating block, according to the input data of sending, update reservation idle data by the input data transmission unit of first computing machine; And data display unit is finished in reservation, data are finished in more new record generation reservation according to this reservation idle data, be presented in this user's the terminal, and data are finished in this reservation sent to first computing machine, the reservation data of first computing machine is preserved the unit and is finished the data that data generated and preserved reservation reception according to this reservation.
Herein, " carrying out first computing machine that the reservation reception of a plurality of facilities is handled " be meant, for example, and the server of the WEB website in the travel agent shop of the reservation application of carrying out a plurality of lodging facilities on the Internet etc. etc.In addition, generally in the WEB website in travel agent shop etc.,,, carry out as limit with this number from the room number of lodging facilities distribution provisions for guest room as the lodging facilities of the object of reservation application.
" second computing machine that the reservation idle data of specific facility is managed " is meant, computing machine that the reservation situation of the vacant room information that comprises hotel etc. is managed etc., also be included in the hotel chain store with a plurality of hotels computing machine that the situation in each hotel is managed in the lump etc.
According to the present invention, result according to the chosen content of the user in the reservation formality of lodging facilities, judgement that computing machine carries out, the computing machine that switching is connected with user's terminal is carried out and is accepted processing, can carry out common operation on one side so play the user, Yi Bian enlarge that facility selects to effect like this.In addition, need not individually to inquire that a plurality of WEB websites just can preengage the purpose facility, so can alleviate user's required homework burden in the reservation of lodging facilities.
In addition, in reservation reception of the present invention system, it is characterized in that, in first computing machine, input Data Receiving unit shows in user's terminal and comprises the region of the facility of being preengage and the input picture of the condition of time on date, and reception is input to the data of the condition of the facility of being preengage in this input picture, in addition, in the 1st computing machine, have the data of reservation conditional information retrieval unit according to the condition of the facility of this reservation, the data of attribute information of the region that comprises a plurality of facilities that this computing machine possesses, the historical data that the reservation reception of facility is handled, and the reservation idle data of this specific facility of having of second computing machine that connects via network, retrieval and the suitable facility of the condition of the facility of this reservation, according to the result for retrieval that obtains by this reservation conditional information retrieval unit, generate the input picture of the reservation application in a plurality of facilities that in user's terminal, show by input Data Receiving unit.
According to the present invention, for example can access the such effect of correct result for retrieval so play with the vacant room information that in conditional information retrieval, is made as searching object as real-time information based on user's lodging facilities.
In addition, in reservation reception of the present invention system, it is characterized in that second computing machine is connected with a plurality of first computing machines, each first computing machine possesses: database, and preserve the reservation of each facility and administer number (allotment) and remain the room number; Transmitting element is counted in the residue room, at reservation reception stipulated time forward direction second computing machine transmission residue room number of the finish time; And administer the room number and change the unit, administer several increase and decrease data according to the reservation of sending from second computing machine, administering number and remaining the room number when changing this increase and decrease Data Receiving, second computing machine possesses the residue room and counts adjustment unit, adjustment unit is counted according to the residue room number from first computing machine sends in this residue room, change the reservation of first computing machine at each facility respectively and administer number, and administer several increase and decrease data to each first computing machine transmission reservation.
In the present invention, be connected with a plurality of first computing machines that carry out reservation reception and obtain under the situation of reservation, automatically adjust the balance of the residue room number of first computing machine, realize reservation management efficiently at second computing machine of managing reserved idle data.
Be preferably, under the situation before the stipulated time that has become the reservation reception finish time, the room of execution residue is in confidence counted the adjustment processing and is got final product.Thus, can tackle accurately the unexpected reservation application that soon arrives the finish time, terminate an agreement.
In addition, in reservation reception of the present invention system, it is characterized in that first computing machine possesses: database, the destination of obtaining of preserving the reservation idle data at each facility; And change unit, reference purpose ground, the destination of obtaining of changing the reservation idle data according to the residue room number of each facility.
In the present invention, can be at the obtain destination of each facility according to its residue room number change reservation idle data.For example, when residue room number has become zero in certain first computing machine,, can reduce the forfeiture of the chance of applying at the user's who has visited this first computing machine facility reservation by being altered to second computing machine of reservation idle data.
According to the present invention,, and can suitably manage the residue room number that all preengage websites even the user focuses on the chance that specific reservation website also can not be lost the reservation application of this facility.Thus, in the reservation website of staying, be not subject to the room number that distributes from each hotel, and can increase the contract number of packages according to business effort situation.
In addition, in stay reservation website and each hotel, need not to determine closely in advance the business of the distribution of room number, so can alleviate both sides' undertaker's business.
Description of drawings
Fig. 1 is the hardware structure diagram of the reservation reception system 1 of the 1st embodiment of the present invention.
Fig. 2 is the functional block diagram of the reservation reception system 1 of the 1st embodiment of the present invention.
Fig. 3 is the structure example of the subscription information DB331 of Fig. 2.
Fig. 4 is the structure example of the vacant room information D B332 of Fig. 2.
Fig. 5 is the structure example of the hotel information DB333 of Fig. 2.
Fig. 6 is the structure example of the user DB334 of Fig. 2.
Fig. 7 is the structure example of the subscription information DB131 of Fig. 2.
Fig. 8 is the structure example of the vacant room information D B132 of Fig. 2.
Fig. 9 is the structure example of the subscription information DB231 of Fig. 2.
Figure 10 is the structure example of the vacant room information D B232 of Fig. 2.
Figure 11 is illustrated in the reservation reception system 1 of the 1st embodiment the key diagram of the summary situation when accepting the reservation in hotel.
Figure 12 is the demonstration example of " lodging facilities selection picture " of user's terminal 4 of the 1st embodiment.
Figure 13 is the demonstration example of " subscription information input picture " of user's terminal 4 of the 1st embodiment.
Figure 14 is the demonstration example of " reservation finish confirm picture " of user's terminal 4 of the 1st embodiment.
Figure 15 is in the reservation reception system 1 of the 1st embodiment, has selected to join the sequential chart under the situation of joining hotel A that hotel reservation management system 10 managed.
Figure 16 is illustrated in the reservation reception system 1 of the 1st embodiment, the figure of the structure example of the conditional information retrieval schedule work that uses when the retrieval of the lodging facilities that is undertaken by reservation conditional information retrieval unit 326.
Figure 17 is the joining in the hotel A server 2 of the reservation reception system 1 of the 1st embodiment, the key diagram of the state of the data change that the registration by subscription information realizes.
Figure 18 is the key diagram of the state of joining the data change that the registration of passing through subscription information in the guesthouse management server 10 realizes of the 1st embodiment.
Figure 19 is the key diagram of cancellation treatment step of the lodging reservation of the 1st embodiment.
Figure 20 is the sequential chart under the lodging reservation of the 1st embodiment situation about being cancelled.
Figure 21 is the demonstration example of " personal information affirmation picture " of user's terminal 4 of the 1st embodiment.
Figure 22 is the demonstration example of " reservation cancellation picture " of user's terminal 4 of the 1st embodiment.
Figure 23 is the demonstration example of " reservation cancellation display frame as a result " of user's terminal 4 of the 1st embodiment.
Figure 24 is illustrated in the reservation reception system 1 of the 1st embodiment, joins the key diagram of state of the change of the data that the cancellation of passing through subscription information in the hotel A server 2 realizes.
Figure 25 is illustrated in the reservation reception system 1 of the 1st embodiment, joins the key diagram of state of the change of the data that the cancellation of passing through subscription information in the guesthouse management server 10 realizes.
Figure 26 is the key diagram of processing that illustrates the renewal of the hotel information of carrying out the 1st embodiment.
Figure 27 is in the reservation reception system 1 of the 1st embodiment, carries out the sequential chart under the more news of hotel information.
Figure 28 is the structure example that constitutes the vacant room information D B332 that the storage part 33 of lodging reservation server in station 3 of the reservation reception system 1 of the 2nd embodiment of the present invention possessed.
Figure 29 is the structure example that constitutes the hotel information DB333 that the storage part 33 of lodging reservation server in station 3 of the reservation reception system 1 of the 2nd embodiment possessed.
Figure 30 is the structure example that the conditional information retrieval schedule work of server in station 3 is preengage in the lodging of the reservation reception system 1 of formation the 2nd embodiment.
Figure 31 is illustrated in the reservation reception system 1 of the 2nd embodiment the key diagram of the summary situation when accepting the reservation in hotel.
Figure 32 is the demonstration example of " lodging facilities selection picture " of user's terminal 4 of the 2nd embodiment.
Figure 33 is in the reservation reception system 1 of the 2nd embodiment, has selected to join the sequential chart under the situation of joining hotel A that hotel reservation management system 10 managed.
Figure 34 is the joining in the hotel A server 2 of reservation reception system 1 that is illustrated in the 2nd embodiment, the key diagram of the state of the change of the data that the registration by subscription information realizes.
Figure 35 illustrates in the reservation reception system 1 of the 2nd embodiment, the key diagram that the cancellation of the reservation of staying is handled.
Figure 36 is in the reservation reception system 1 of the 2nd embodiment, the sequential chart under the situation that the reservation of staying has been cancelled.
Figure 37 is the demonstration example of " reservation cancellation picture " of user's terminal 4 of the 2nd embodiment.
Figure 38 is illustrated in the reservation reception system 1 of the 2nd embodiment, joins the key diagram of state of the change of the data that the cancellation of passing through subscription information in the hotel A server 2 realizes.
Figure 39 is the functional block diagram of the reservation reception system 1 of the 3rd embodiment of the present invention.
Figure 40 is the data structure diagram of the residue room admin table 134 of Figure 39.
Figure 41 is the process flow diagram that the treatment step of adjustment unit 127 is counted in residue room that Figure 39 is shown.
Figure 42 is the process flow diagram of treatment step that the reference purpose ground change unit 330 of Figure 39 is shown.
Embodiment
[the 1st embodiment]
Below, the reservation reception system of the 1st embodiment of the present invention is described.
In Fig. 1, in the reservation reception system 1 of present embodiment, the relation of each hardware that connects via network 5 is shown roughly.In general Internet traffic and portable phone order wire road network, use and Email, the communication protocol that browser is corresponding are carried out Network Based 5 communication herein.
Information terminals such as the personal computer that carries out user's terminal 4 that the user possessed to the lodging in hotel reservation and be to be connected to network 5, portable phone, usually, be connected to the reservation server in station (first computing machine) 3 of staying via communicator (transmission acceptance division) 41, carry out and the relevant processing of reservation of staying.
The reservation server in station 3 of staying is servers that the WEB website that the lodging of the reception and registration in a plurality of lodging facilities is preengage is managed, and for example sells operations such as operator by the communication of travel agent shop, use the Internet.In described WEB website, the generally distribution by the room number accepting to stipulate with the undertaker's in each hotel negotiation is accepted lodging reservation from the user with this room number as limit.
Join guesthouse management server (second computing machine) the 10th, in the hotel group that the hotel constituted that has the hotel chain store of a plurality of branch stores, joins based on the cause purpose of stipulating, respectively join the server of management such as lodging reservation in the hotel (branch store), via communicator (transmission acceptance division) 11 with join hotel (branch store) and promptly join the server 2 of hotel A and be connected and the management such as reservation grade of staying.
In addition, the information that is input to the preregistration of joining in the hotel A server 2, cancellation by the undertaker who joins hotel A also is reflected to and joins in the data that guesthouse management server 10 possessed.
In the reservation reception system 1 of present embodiment, for joining the hotel that guesthouse management server 10 is managed, be not that certain room number is distributed to the reservation server in station 3 of staying, and in the lodging reservation of user's terminal 4, to carry out main body that reservation reception handles via network 5 as required and switch to from the reservation server in station 3 of staying and join guesthouse management server 10, handle thereby carry out reservation reception.
Fig. 2 is the functional block diagram of the reservation reception system 1 of present embodiment.
The reservation reception system 1 of present embodiment comprises via networks such as the Internet 5 interconnective lodging reservation server in station 3, user's terminal 4, joins guesthouse management server 10 and join hotel A server 2 etc.
The lodging of present embodiment reservation server in station 3 comprises the transmission acceptance division 31, the central arithmetic processing section 32 of carrying out the calculation process relevant with reservation reception that connect with network 5, keep efferents 35 such as the display device such as storage part 33, the input parts such as keyboard 34 of importing data and the monitor of output data of information required in the reservation reception or printer.
In central arithmetic processing section 32, possess as lower unit etc.: and the transmission that sends the exchange of carrying out data between the acceptance division 31 receive processing unit 321; The input and output processing unit 322 that carries out the exchange of data with input part 34 or efferent 35; To transmission picture video datas such as user's terminals 4, and receive the input Data Receiving unit 323 be input to the data in the shown picture; In shown picture, imported under the specific data conditions, the data of being imported have been sent to the input data transmission unit 324 of the address of regulation; Preservation is preserved unit 325 from the reservation data of the data of the reservation reception of input such as user's terminal 4 grades; And, retrieve corresponding hotel and be presented at reservation conditional information retrieval unit 326 in user's terminal 4 grades according to the retrieval request in the hotel of user's terminal 4 etc.
In recording portion 33, possesses following information etc.: subscriber's etc. the subscription information DB331 of data of reservation situation that keeps carrying out the reservation reception in hotel; Keep carrying out the vacant room information D B332 of data of residue room number in each hotel of reservation reception; Keep carrying out the hotel information DB333 of data such as the place in each hotel of reservation reception, complete room type, lodging expense; And the user DB334 that keeps user's data such as identifying information.
Fig. 3 illustrates in the present embodiment the structure example of the subscription information DB331 that the reservation server in station 3 of staying possessed.
In subscription information DB331,, and remain on the data such as hotel name, room type, lodging day and subscriber of having accepted reservation in the reservation server in station 3 of staying at each case additional " accepting numbering " of having accepted reservation.Though not shown, also keep required various data in the reservation receptions such as reservation reception day, lodging number, lodging person and lodging expense.In addition, also write down situation (status) information of the state behind the expression reservation reception.
Fig. 4 illustrates in the present embodiment the structure example of the vacant room information D B332 that the reservation server in station 3 of staying possessed.
In vacant room information D B332, carry out each hotel of reservation reception at the reservation server in station 3 of staying, the room number of keep its room type, accommodation reservation day, the reservation server in station 3 of staying being contracted from each hotel is promptly administered the room number and the room number that does not enter reservation administered the room number promptly remains data such as room number.
Fig. 5 illustrates in the present embodiment the structure example of the hotel information DB333 that the reservation server in station 3 of staying possessed.
In hotel information DB333, carry out each hotel of reservation reception at the reservation server in station 3 of staying, the data relevant such as the place at maintenance place, complete room type and lodging expense with the attribute in hotel, when user's terminal 4 grades are carried out the conditional information retrieval in hotel, by unit 326 references of reservation conditional information retrieval.
In addition, also keep the data on " accommodation reservation day reference purpose ground ", in the conditional information retrieval that reservation conditional information retrieval unit 326 carries out, regulation is incited somebody to action " accommodation reservation day " as the reference purpose ground under the situation of search condition.In the present example, about joining " joining hotel A " that guesthouse management server 10 is managed, input is to the link information of outside, and reservation conditional information retrieval unit 326 is obtained link information and carried out the retrieval of " accommodation reservation day ".
Fig. 6 illustrates in the present embodiment the structure example of user's information D B334 that the reservation server in station 3 of staying possessed.
In user DB334, keep identifying oneself with the information such as user ID, name, address and password of the user in the service that reservation server in station 3 provides of staying, when staying reservation, be used for user's identification, it describes omission in detail.
In the central arithmetic processing section 12 of joining guesthouse management server 10 of present embodiment, possess as lower unit etc.: send and receive processing unit 123; Input and output processing unit 124; In joining the residue room number of joining the hotel that guesthouse management server 10 managed, produced under the situation of change, upgraded the reservation idle data updating block 123 of the data of residue room number; Explicit reservation is finished the reservation of data and is finished data display unit 124, and wherein reservation is finished data to finishing that the user's who has carried out reservation reception via staying reservation server in station 3 terminal notice is preengage; And the retrieval requirement in the hotel of carrying out according to the reservation server in station 3 of staying, retrieve corresponding hotel and to the reservation server in station 3 foldback results' that stay reservation conditional information retrieval unit 125.
In storage part 13, similarly possess subscription information DB131 (Fig. 7), vacant room information D B132 (Fig. 8) and hotel information DB133 etc. with the reservation server in station 3 of staying, but the DB that is possessed with the reservation server in station 3 of staying is different on this point that only keeps joining the data of joining the hotel that guesthouse management server 10 managed.
Next, the structure of joining hotel A server 2 to present embodiment describes.In addition, also different points is only narrated in omissions such as common hardware configuration explanation at this.
In the central arithmetic processing section 22 of joining hotel A server 2, possesses the reservation idle data updating block 223 of the data of upgrading residue room number under the situation that sends reception processing unit 221, input and output processing unit 222 and in joining the residue room number of hotel A, produced change etc.
In storage part 23, with the reservation server in station 3 of staying, join guesthouse management server 10 and similarly possess subscription information DB231 (Fig. 9), vacant room information D B232 (Figure 10) etc., but all only keep with this point of joining the data that hotel A is correlated with on different.
Next user's terminal 4 is described.User's terminal 4 is the personal computer that possesses WEB browser etc., the information terminals such as portable phone that can utilize various information services, comprises sending acceptance division 41, central arithmetic processing section 42, storage part 43, input part 44, efferent 45 etc.
(processing of preregistration)
Figure 11 is illustrated in to accept the reservation in hotel in the reservation reception system 1 of present embodiment and skeleton diagram when carrying out preregistration.
User's the terminal 4 of the reservation in expectation hotel is connected to network 5, shows the reservation picture of the reservation website 3 of staying and the retrieval of staying.Particularly, in the reservation picture (1) such as the various conditions in the hotel of input expectation reservation and accommodation reservation days.(numeral in the bracket is corresponding to the numeral in zero among the figure.Below identical)
The input Data Receiving unit 323 of reservation server in station 3 receives the input data from the user if stay, and then carries out vacant room retrieval service (reservation conditional information retrieval unit 326), extracts the corresponding hotel of importing with retrieval hotel information DB333 of condition.And then, extract the hotel (2) of having a vacant room at the hotel retrieval vacant room information D B332 that is extracted.
Vacant room retrieval service (reservation conditional information retrieval unit 326) comprises in initial that extract and the corresponding hotel of condition under the situation of joining the hotel that guesthouse management server 10 managed, and joins guesthouse management server 10 and to vacant room retrieval service (reservation conditional information retrieval unit 125) request retrieval (3) via network 5 visits.Vacant room retrieval service (reservation conditional information retrieval unit 125) is retrieved vacant room information D B131 as requested and is extracted the hotel (4) of having a vacant room.
Vacant room retrieval service (reservation conditional information retrieval unit 326) is the information (5) of joining hotel that guesthouse management server 10 managed and the hotel of having a vacant room if obtained, then merge and carry out the generation of " lodging facilities selection picture " data, and be presented in the monitor (display part 41) of user's terminal 4 (6) with the information in the hotel of in described (2), extracting.
Figure 12 illustrates the demonstration example of " lodging facilities selection picture " in user's terminal 4.The user is according to the complete list in the hotel that meets with the condition of importing in the page of the lodging of (1) retrieval, and the hotel that decision is preengage according to information such as lodging expenses.In the demonstration herein, can also add an example of map, service, the information such as photo in hotel.In addition, in this demonstration example, except the reservation server in station 3 of staying has been contracted the hotel of the room number of stipulating, also comprise and join " joining hotel A " that guesthouse management server 10 is managed.
If user's expectation is to the reservation of " joining hotel A ", and carried out preengaging the selection input of " joining hotel A " in " lodging facilities selection picture " on being shown in terminal 4, then for example, input data transmission unit 324 is by being embedded in link in " lodging facilities selection picture " etc., and the connection of user's terminal 4 is switched to the subscription services (reservation idle data updating block 123) (7) of joining guesthouse management server 10.
In user's terminal 4, show " subscription information input picture " by subscription services (reservation idle data updating block 123), the user sends the subscription information of being imported (8).
Figure 13 illustrates the demonstration example of " subscription information input picture " in user's terminal.In the present example, be projects such as subscriber's name, lodging person's name, telephone number and hotel name.
Receive subscription services (reservation idle data updating block 123) received subscription information (9) of registration in the subscription information DB231 that joins hotel A server 2 of the subscription information of " joining hotel A ".And then, the received subscription information (10) of registration in joining the subscription information DB131 that guesthouse management server 10 possessed.
If reservation is finished, then reservation is finished data display unit 124 and is sent reservation result (11) to user's terminal 4.If demonstrate the reservation result in user's terminal 4, then reservation is finished data display unit 124 and will be switched to the reservation server in station 3 (12) of staying with being connected from joining guesthouse management server 10 of user's terminal 4.
Join guesthouse management server 10 after the subscription information of having confirmed subscription information DB131 by poll (13), reservation server in station 3 sends subscription information (14) to staying.
Figure 14 illustrates the demonstration example of " reservation is finished and confirmed picture " in user's terminal.In the present example, information such as explicit reservation numbering, content of appointment.
The preregistration that the reservation server in station 3 of staying is possessed is handled (reservation data is preserved unit 325) and is carried out the reservation result is registered to processing (15) among the subscription information DB331.
In addition, as the processing of in joining hotel A server 2, carrying out, upgrade by reservation idle data updating block 223, with the vacant room (16) among the minimizing vacant room information D B232, and the data (17) of the vacant room information D B132 of guesthouse management server 10 are joined in renewal.
In addition, be not join that guesthouse management server 10 manages join hotel A etc., and under the situation in the hotel of the room number of the regulation that the reservation server in station 3 of having selected to stay is contracted, input Data Receiving unit 323 detects the selection input in the hotel of the room number of having contracted regulation in " lodging facilities selection picture ", (reservation data is preserved unit 325) handled in the starting preregistration, to record from the lodging information that user's terminal 4 is imported the subscription information DB331 of the reservation server in station 3 of staying, from the corresponding data of vacant room information D B332, deduct this room number, thereby upgrade the data of residue room number.
Figure 15 is illustrated in the reservation reception system 1 of present embodiment, has selected to join the sequential chart under the situation of joining hotel A that hotel reservation management system 10 managed.
Initial user shows the reservation picture (S201) of the reservation website 3 of staying in the monitor (efferent 45) of terminal 4 by requiring, place/the information (S202) such as lodging day of lodging are expected in inputs such as keyboard (input part 44) to terminal 4, and send to the reservation server in station 3 (S203) of staying.
The input Data Receiving unit 323 reception data of staying and preengaging server in station 3, by reservation conditional information retrieval unit 326, data according to received lodging condition, retrieval corresponding hotel (S204) from hotel information DB333 (Fig. 5), and to joining the reservation conditional information retrieval unit 125 transmission lodging conditions (S205) that guesthouse management server 10 is possessed.
Join the reservation conditional information retrieval unit 125 visit vacant room information 133 that guesthouse management server 10 possesses and confirm vacant room information (S206), and send these results (S207) to the reservation server in station 3 of staying as the hotel of object.
Reservation server in station 3 bases of staying are joined the vacant room information in the hotel in the guesthouse management server 10 and the vacant room information in the hotel in the lodging reservation server in station 3, and generation result for retrieval (S208) sends to user's terminal 4 (S209).
The structure example of the conditional information retrieval schedule work that Figure 16 uses when being illustrated in reservation conditional information retrieval unit 326 retrieval lodging facilities.Reservation conditional information retrieval unit 326 is according to the lodging condition that the user asked, and extracts the hotel that hotel attribute such as place meets from hotel information DB333, is kept at provisionally in the conditional information retrieval schedule work.
About not being to join the hotel that guesthouse management server 10 is managed in the hotel of being extracted,, come with reference to accommodation reservation day has or not vacant room saving result according to vacant room information D B332 by reservation conditional information retrieval unit 326.
On the other hand, about joining the hotel that guesthouse management server 10 is managed, to the data of joining guesthouse management server 10 transmission reference contents, will join guesthouse management server 10 sends back to reservation server in station 3 with reference to the result of vacant room information D B132 reservation conditional information retrieval unit 326.
In addition, can also be set at the reservation conditional information retrieval unit 326 of reservation server in station 3 herein directly with reference to the vacant room information D B132 that joins guesthouse management server 10.Thus, can simplify retrieval process.
Reservation conditional information retrieval unit 326 is presented in the monitor (efferent 45) of user's terminal 4 according to being listed in the data that the data that have or not in advance the hotel that is about " having " in the conditional information retrieval schedule work generate result for retrieval.
In Figure 15, in the monitor (efferent 45) of user's terminal 4, show result for retrieval (S210), the user selects to join hotel A as preengaging the hotel (S211) of application in the present example.Particularly, carry out the selection input corresponding with joining hotel A, consequently, the input data transmission unit 124 of preengaging server in station 3 by staying sends to joins guesthouse management server 10 (S212).
Join the reservation idle data updating block 123 of guesthouse management server 10 and accept reservation (S213), send the information (S214) of finishing of preengaging to joining hotel A server 2.In joining hotel A server 2, according to received subscription information, the data (S215) of update reservation information D B231.
Figure 17 illustrates the state of the change of the data of joining the registration realization of passing through subscription information in the hotel A server 2.
In subscription information DB231, compare with " before the A. preregistration ", " after the B. preregistration " appended 1 room type " list ", the data of stay day " 2008/6/10 ".Together in this, in vacant room information D B232, the residue room number of room type " list ", the day " 2008/6/10 " of staying is changed to " 24 " of " after the B. preregistration " from " 25 " of " before the A. preregistration ".
After the registration of the subscription information in joining hotel A server 2, subscription information is sent to joins guesthouse management server 10 (S216), upgrades the data (S217) join the subscription information DB131 that guesthouse management server 10 possessed.
Figure 18 illustrates the state of the change of the data of joining the registration realization of passing through subscription information in the guesthouse management server 10.
In subscription information DB131, compare with " before the A. preregistration ", " after the B. preregistration " appended 1 room type " list ", the data of stay day " 2008/6/10 ".Together in this, in vacant room information D B132, the residue room number of room type " list ", the day " 2008/6/10 " of staying is updated to " 24 " of " after the B. preregistration " from " 25 " of " before the A. preregistration ".
In Figure 15, the reservation of joining guesthouse management server 10 is finished data display unit 124 and is generated reservation and finish information and send to user's terminal 4 (S218).In the monitor (efferent 45) of user's terminal 4, explicit reservation is finished picture (S219).
Join guesthouse management server 10 and send the information (S220) of finishing of preengaging to the reservation server in station 3 of staying, in receiving the lodging reservation server in station 3 of preengaging the information of finishing, update reservation information (S221).
Next, in Figure 15, the processing that has produced under the situation of terminating an agreement in joining hotel A is also described.
At first, if by to the phone of joining hotel A etc., accepted terminate an agreement (S301) of the reservation of staying, the data of then joining the subscription information DB231 that hotel A server 2 possessed are updated, and the data in this vacant room information D B232 also are updated (S302) together.
The lastest imformation of joining the subscription information DB231 of hotel A server 2 is sent to joins guesthouse management server 10 (S303), upgrades the subscription information DB131 that joins guesthouse management server 10 and possessed, the data (S304) of vacant room information D B132.
Afterwards, if carried out the retrieval of lodging facilities to lodging subscription server 3, then count return results according to the residue room after upgrading from user's terminal 4.
(processing of reservation cancellation)
Figure 19 illustrates the flow process that the cancellation in the described present embodiment is handled.In when cancellation reservation, move to the reservation picture of joining guesthouse management server 10 provisionally and handle.
According to sequential chart shown in Figure 20, the reservation cancellation in the reservation reception system 1 of detailed description present embodiment is handled.
Initial user's terminal 4 is according to the input from the user who preengages cancellation, and visit is stayed and preengage server in station 3, explicit reservation content retrieval picture (S501).When preengaging the visit of server in station 3 to staying, the personal information in being shown in user's terminal 4 is confirmed input user ID, password in the picture (Figure 21), inquires about with the data that user DB334 (Fig. 6) is possessed, and carries out the personal authentication.
In the content of appointment searching picture of user in the monitor that is shown in terminal 4 (efferent 45), required information (S502) in the retrieval of input content of appointment sends to the reservation server in station 3 (S503) of staying.
In the reservation server in station 3 of staying, according to user's identifying information and the content of appointment retrieving information of being imported, retrieval subscription information DB331 (Fig. 3) (S504).Next, generate the data that picture is cancelled in reservation, send to user's terminal 4 (S505) according to result for retrieval.At this moment, at joining the subscription information of joining hotel A etc. that guesthouse management server 10 is managed, link joining guesthouse management server 10.
In the monitor (efferent 45) of user's terminal 4, as result for retrieval explicit reservation cancellation picture (S506).Figure 22 illustrates the demonstration example of reservation cancellation picture.In the present example, explicit reservation the reservation date of staying, stay day and information such as hotel name.
If the user determines to cancel the reservation of joining hotel A of joining guesthouse management server 10 management and is input in the reservation cancellation picture (S507), then preengage cancellation information and be sent to and join guesthouse management server 10 (S508).In joining guesthouse management server 10, accept reservation cancellation information (S509), send reservation cancellation information (S510) to joining hotel A server 2.
In joining hotel A server 2, update reservation information D B231 (S511) sends to the information after upgrading and joins guesthouse management server 10 (S512).
In joining guesthouse management server 10, update reservation information D B131 (S513) according to upgrading the data that the result generates explicit reservation cancellation result's reservation cancellation display frame as a result, sends to user's terminal 4 (S514).
In the monitor (efferent 45) of user's terminal 4, explicit reservation cancellation display frame as a result (S515).Figure 23 illustrates the demonstration example of reservation cancellation display frame as a result.In the present example, show the hotel name, accept information such as numbering.
Joining guesthouse management server 10 will preengage cancellation information and send to the reservation server in station 3 (S516) of staying.The reservation server in station 3 of staying is cancelled the information (S517) of information updating subscription information DB331 according to received reservation.
Figure 24 illustrates the state of the change of the data of joining the cancellation realization of passing through subscription information in the hotel A server 2.
In subscription information DB231, compare with " before the A. preregistration ", " after the B. preregistration " in the data of room type " list ", stay day " 2008/6/10 ", " situation " changes to " reservation cancellation " from " reservation ".In this, in vacant room information D B232, the residue room number of room type " list ", stay day " 2008/6/10 " is updated to " 25 " of " after the B. preregistration " from " 24 " of " before the A. preregistration " together.
Figure 25 illustrates the state of the change of the data of joining the cancellation realization of passing through subscription information in the guesthouse management server 10.
In subscription information DB131, compare with " before the A. preregistration ", " after the B. preregistration " in the data of room type " list ", stay day " 2008/6/10 ", " situation " changes to " reservation cancellation " from " reservation ".In this, in vacant room information D B132, the residue room number of room type " list ", stay day " 2008/6/10 " is updated to " 25 " of " after the B. preregistration " from " 24 " of " before the A. preregistration " together.
(renewal of hotel information is handled)
Next, illustrate under the situation that change has taken place in the attribute of joining the hotel that guesthouse management server 10 managed, be used to upgrade the processing of hotel information DB333 of reservation server in station 3 of staying.
Figure 26 is the figure that illustrates the renewal processing of hotel information.
Append/change etc. if in the record of the hotel information DB133 that joins hotel A server 2, produced, then export the data (1) of SQL.If obtained the data of appending/changing etc. of hotel information, the hotel information inquiry service of then joining hotel A server 2 sends to the reservation server in station 3 (2) of staying at any time or termly.In addition, be processed as the data of XML herein and send.In the reservation server in station 3 of staying, make the data of received XML revert to the data of SQL, upgrade the data (3) of hotel information DB333 etc.
In addition,,, keep owing to join guesthouse management server 10, so do not comprise described information for the vacant room information in hotel herein.
Figure 27 is the sequential chart that the renewal of hotel information is handled.
At first, if in joining hotel A, in the attribute in hotels such as room type, lodging expense, produced change, then in the hotel information DB133 that joins hotel A server 2, import modification information.Join guesthouse management server 10 and obtain modification information (S601) from joining hotel A server 2, in joining guesthouse management server 10, obtained modification information is processed (S602), the data (S603) after reservation server in station 3 transmissions of staying are processed.In the reservation server in station 3 of staying,, upgrade the content of hotel information DB333 (Fig. 5) according to received data.
In addition, can also be set at by adjusting to stay and preengage server in station 3 and interface, and directly upgrade the hotel information DB333 of the reservation server in station 3 of staying.
(effect of present embodiment)
As mentioned above, reservation reception system 1 according to present embodiment, can with have a large amount of users lodging reservation website (server 3) advantage and can be rapidly and provide the advantage of joining guesthouse management server 10 of service to merge reliably and offer the user, so not only can be, join guesthouse management server 10 and enjoy advantage with the reservation website (server 3) of staying, and concerning the user, do not need to make an inspection tour a plurality of WEB websites etc., and can provide one-stop service such effect.
In addition,,, can select appointment mode, so can realize the operation of the lodging reservation website that degree of freedom is high by the selection in each hotel according to reservation reception of the present invention system 1 though the situation of also not carrying out the reservation reception electronization is also arranged according to the hotel.
In addition, in the present embodiment, be made as and joining guesthouse management server 10 and joining in hotel A server 2 grades, the mode that possesses database respectively, even manage one-dimensionally but for example be set in the database of joining guesthouse management server 10, only change under the such situation of the data in this hotel from joining hotel A server 2 grades, also can use reservation reception of the present invention system 1.Under described situation, handle owing in joining guesthouse management server 10, carry out all each, so can be made as simpler structure.
[the 2nd embodiment]
Next, the reservation reception system to the 2nd embodiment of the present invention describes.
In the 1st embodiment, under the situation of preengaging in the hotel of having a vacant room from user's terminal 4 retrievals, for the hotel of having allocated vacant room in advance, the data that the vacant room information D B332 that preengages server in station 3 according to staying possesses are judged vacant room, join hotel A etc. for what join guesthouse management server 10 management, judge vacant room according to the data that the vacant room information D B132 that joins guesthouse management server 10 possesses, but in the present embodiment, for joining the vacant room of joining hotel A etc. that guesthouse management server 10 is managed, also the data that possess according to the vacant room information D B332 of the reservation server in station 3 of staying are judged, and are different with the 1st embodiment in this.
Particularly, in the 2nd embodiment, also be to join guesthouse management server 10 and join hotel A server 2 etc. at all rooms, join the management of the preregistration of joining hotel A etc. that guesthouse management server 10 manages, and the information of managing this vacant room by the vacant room information D B132 that joins guesthouse management server 10.
On the other hand, the vacant room information D B332 of the reservation server in station 3 of staying had also join that guesthouse management server 10 manages joins the vacant room information of hotel A etc., but carrying out its management by joining the reservation idle data updating block 123 that guesthouse management server 10 possessed.Promptly, by the data synchronization that obtains data that the vacant room information D B132 that joins guesthouse management server 10 possessed, possessed with the vacant room information D B332 of the reservation server in station 3 of staying, with the state identical with the hotel of having allocated vacant room in advance, record residue room number in vacant room information D B332.
In addition, in the 1st embodiment, carrying out under the situation of reservation application to the hotel such as hotel A of joining of joining that guesthouse management server 10 manages from user's terminal 4, in joining guesthouse management server 10, generate various data and be presented in user's terminal 4, but in the present embodiment, in the reservation server in station 3 of staying,, generate various data and be presented in user's terminal 4 by the form after the standardization, different with the 1st embodiment in this.
Figure 28 illustrates the structure example of the vacant room information D B332 of the lodging reservation server in station 3 in the present embodiment.In the hurdle of joining " administering the room number " that " joining hotel A " that guesthouse management server 10 manages " join hotel B " etc., do not have data.In addition, for the hotel of having allocated vacant room in advance promptly " * * * * * hotel ", if newly accepted reservation, then from " residue room number ", deduct the quantity of having carried out reservation, thereby the information of up-to-date residue room number managed.
On the other hand, join hotels such as hotel A for what join that guesthouse management server 10 manages, the data of " residue room number " are that the data that possess with the vacant room information D B132 that joins guesthouse management server 10 have obtained synchronous numerical value, all residue room numbers in the hotel of inscribing when meaning this.Therefore, do not manage the increase and decrease of the residue room number of joining hotel A etc. in the reservation server in station 3 of staying, input has obtained synchronous numerical value by the reservation idle data updating block 123 of joining guesthouse management server 10 and being possessed.
Next, Figure 29 illustrates the structure example of the hotel information DB333 of the lodging reservation server in station 3 in the present embodiment.Among the hotel information DB333 in the 1st embodiment (Fig. 5), in the hurdle on " the accommodation reservation day reference purpose ground " of joining hotel A etc., maintain the data of outside link destination, but be set in the present embodiment with reference to vacant room information D B332.Therefore, in conditional information retrieval schedule work (Figure 30), only the stay vacant room information D B332 (Figure 28) of reservation server in station 3 of retrieval judges and has or not vacant room.
(processing of preregistration)
Figure 31 is illustrated in the reservation reception system 1 of present embodiment, accepts the reservation in hotel and the figure of summary situation when carrying out preregistration.The different point of Figure 11 that shows the situation content when carrying out preregistration in the 1st embodiment is described.
Input (2) at the retrieval of staying from the request of user's terminal 4, vacant room retrieval service (reservation conditional information retrieval unit 326) retrieval from the vacant room information D B332 of the reservation server in station 3 of staying is presented at its result in user's (efferents 45) such as monitors of terminal 4 (3) as the lodging facilities (2) of object.Herein, in the present embodiment, in the result for retrieval of lodging facilities, comprise and joining under the situation of joining hotel A etc. that guesthouse management server 10 manages, also do not carry out data query at the vacant room information D B132 that joins guesthouse management server 10.
In the user's who receives result for retrieval terminal 4, after the selection input in the hotel of having carried out the expectation lodging, explicit reservation information input picture (4).Herein, in the 1st embodiment, if the result of the selection in hotel input has carried out joining that guesthouse management server 10 manages joins the selection input of hotel A etc., then stay the input data transmission unit 124 of reservation server in station 3 by being embedded into link in the subscription information input picture etc., switch to the connection of joining guesthouse management server 10, but in the 2nd embodiment, even guesthouse management server 10 manages joins under the situation of hotel A etc. having selected to join, also show the subscription information input picture (Figure 32) that the reservation server in station 3 of staying is generated.Thus, owing to be the subscription information input picture identical with the hotel of having allocated vacant room in advance, the display format that becomes with standard shows, so at the user that a plurality of hotels are preengage, can provide unified understandable interface.
Next, if receive the input (5) of selection being imported picture, the lodging reservation data that (reservation data is preserved unit 325) execution of the subscription services of the reservation server in station 3 of then staying and judgement are failed.In the present example, the result of judgement has selected to join that guesthouse management server 10 managed joins hotel A, so send lodging reservation data (6) to joining guesthouse management server 10.
Receiving the joining in the guesthouse management server 10 of lodging reservation data, carry out subscription services (reservation idle data updating block 123), according to received lodging reservation data, similarly upgrade the vacant room information D B232 (7) that joins hotel A server 2 with Figure 11, and after having upgraded the vacant room information D B132 that joins guesthouse management server 10 (8), to subscription services (reservation data the is preserved unit 325) return results (9) of the reservation server in station 3 of staying.
Stay the subscription services (reservation data is preserved unit 325) of reservation server in station 3 according to the subscription information update reservation information D B331 (10) that sends from the subscription services (reservation idle data updating block 123) of joining guesthouse management server 10, afterwards, generate reservation and finish information (11), be presented in user's (efferents 45) such as monitors of terminal 4 (12).
In addition, the change that detection is carried out in joining the vacant room information D B232 of hotel A server 2, carry out vacant room information updating (reservation idle data updating block 223) (13), confirm to join the vacant room information D B132 (14) of guesthouse management server 10, carry out vacant room update service (reservation idle data updating block 123) (15).Vacant room update service (reservation idle data updating block 123) join data that the vacant room information D B132 of guesthouse management server 10 possessed, with the data synchronization (16) that the vacant room information D B332 of the reservation server in station 3 of staying is possessed, finish processing.In addition, can carry out various settings as synchronous timing, even but be preferably to be set at and do not producing also per mode of upgrading processing in 3 minutes under the such situation of reservation processing, thereby realize being always up-to-date vacant room information.
Figure 33 illustrates by the preregistration in the reservation reception system 1 of the 2nd embodiment and has selected to join sequential chart under the situation of joining hotel A that hotel reservation management system 10 managed.Describe around the point different with Figure 15 of sequential under the situation of in the 1st embodiment, having selected to join hotel A.
In the present embodiment, if carried out the retrieval (S501～S503) of lodging facilities from user's terminal 4, retrieval data (S504) that the vacant room information D B332 of reservation server in station 3 possesses of staying then, and in user's terminal 4 display result (S505～S507).Herein, not with reference to the data such as vacant room information 132 of joining guesthouse management server 10.
In addition, determined processing (S508～519) to finishing to reservation after the reservation of joining hotel A for terminal 4 from the user, as broad as long with the sequential (Figure 15) in the 1st embodiment.
Figure 34 illustrates the state of change of the data of the registration realization of pass through subscription information in the reservation server in station 3 of staying.
In subscription information DB331, compare " after the B. preregistration " with " before the A. preregistration " and appended 1 room type " list ", the data of lodging day " 2008/6/10 ".In this, in vacant room information D B332, the residue room number of room type " list ", stay day " 2008/6/10 " is updated to " 24 " of " after the B. preregistration " from " 25 " of " before the A. preregistration " together.
Figure 33 also shows the processing that has produced under the situation of terminating an agreement in joining hotel A.In the present embodiment, if accepted terminate an agreement (S801) by phone etc., then upgraded join hotel A server 2, join the vacant room information of guesthouse management server 10 after (S802～S803), vacant room information to the reservation server in station 3 of staying is also upgraded (S804), and is different with the 1st embodiment in this.
(processing of reservation cancellation)
Figure 35 illustrates the flow process of the reservation cancellation in the 2nd embodiment.The difference that centers on Figure 19 of the flow process of cancelling with the reservation that illustrates in the 1st embodiment describes.
In the present embodiment, the input that the reservation that reception is carried out from user's terminal 4 is cancelled, carry out the reservation cancellation service (5) of the reservation server in station 3 of staying, and then, the reservation cancellation service (6) that guesthouse management server 10 is possessed is joined in starting, renewal join hotel A server 2 (7) such as vacant room information D B232, and upgrade the vacant room information 132 join guesthouse management server 10 etc. after (8), the result is returned the reservation cancellation service (9) of the reservation server in station 3 of staying.In reservation cancellation service, upgrade the vacant room information D B331 (10) of the reservation server in station 3 of staying, 4 with the display format of the standard terminal transmits data (11) to the user, and display suppression is finished picture (12).
Figure 36 illustrates the sequential chart of the reservation cancellation in the 2nd embodiment.Herein, around with the 1st embodiment in the difference of sequential (Figure 20) describe.
In the present embodiment, be not directly to accept input, but in the reservation server in station 3 of staying, accept (S909) from the reservation cancellation of user's terminal 4 by joining guesthouse management server 10.Figure 37 illustrates the demonstration example of the reservation cancellation picture that the reservation server in station 3 of staying carries out.In addition, after the renewal of information, also be presented in user's the terminal 4 via staying reservation server in station 3.
Figure 38 illustrates the state of change of the data of the cancellation realization of pass through subscription information in the reservation server in station 3 of staying.
In subscription information DB331, compare with " before the A. preregistration ", in " after the B. preregistration ", in the data of room type " list ", stay day " 2008/6/10 ", " situation " changes to " reservation cancellation " from " reservation ".In this, in vacant room information D B332, the residue room number of room type " list ", stay day " 2008/6/10 " is updated to " 25 " of " after the B. preregistration " from " 24 " of " before the A. preregistration " together.
(effect of present embodiment)
According to present embodiment, even under the situation of having selected to join the hotel that guesthouse management server 10 managed, owing to the picture data in (efferents 45) such as monitors that generate the terminal 4 that is shown in the user by the reservation server in station 3 of staying, so can provide unified understandable interface at the user that a plurality of hotels are preengage.
In addition, in the reservation server in station 3 of staying, carry out intermediary, so from inquiring that reservation finishes the flow process that affirmation can both be grasped the reservation of staying to receiving to the transmission of the data of joining guesthouse management server 10 from user's terminal 4.
In reservation reception of the present invention system 1, the system of the lodging reservation of accepting the hotel has been described, but, can be made as the reservation reception system in the various facilities such as sports equipment, cultural facility by the various settings of change.
[the 3rd embodiment]
Next, the reservation reception system to the 3rd embodiment of the present invention describes.
Figure 39 is the functional block diagram of the reservation reception system 1 of present embodiment.
In the present embodiment, the structure of relative Fig. 2, joining in the guesthouse management server 10 of being connected with a plurality of lodging reservation server in station 3, appended: the master data transmitting element 126 that sends allotment other master datas in addition of each reservation website of staying of joining the hotel to each lodging reservation server in station 3; Automatically carry out the residue room of the respectively adjustment of the residue room number of lodging reservation server in station 3 at reservation reception before the stipulated time of the finish time and count adjustment unit 127, in each stays reservation server in station 3, appended: receive from joining the master data receiving element 327 of the master data that guesthouse management server 10 sends; Counted transmitting element 328 to the residue room of joining guesthouse management server 10 transmission residue room numbers at reservation reception before the stipulated time of the finish time; According to change from the Notification of Changes of joining the allotment that guesthouse management server 10 sends administer the room number administer number change unit 329, room; And the change unit 330, reference purpose ground that the accommodation reservation day reference purpose ground information of hotel information DB333 is carried out change management.
Next, the action to the reservation reception system of present embodiment with described structure describes.
(master data is set and is handled)
In shop allied guesthouse management server 10, as the master data that is used to manage the residue room, by allotment and the benchmark residue room number of operator from the room of each reservation website of staying in input part 14 inputs respectively joining hotel.The data of being imported are kept in the residue room admin table 134 of storage part 13 by input and output processing unit 122.Figure 40 is the data structure example of residue room admin table 134.Join the hotel at each and make residue room admin table 134,, except the allotment in room, benchmark residue room number, can also preserve projects shown in Figure 40 at each reservation website of staying.In addition, though in Figure 40, especially at length do not illustrate, be made as information, and distinguished the allotment in room at each room type, expense or the necessity such as day of staying.In addition, in storage part 13, remain the common information that the real estate management manages, the benchmark boundary time constantly of preserving the reservation reception finish time and managing, similarly import from input part 14 with described master data as the residue real estate management as being used to.
Then, if receiving transmission from the operator requires or becomes the moment that is predetermined, then the allotment in the room of joining the hotel of website is preengage in master data transmitting element 126 each lodging of extraction from residue room admin table 14, sends to respectively to stay with the reservation reception finish time and boundary time and preengages server in station 3.
In each stays reservation server in station 3, if receive from joining this master data that guesthouse management server 10 sends by master data receiving element 327, the allotment that then will receive the room in the data is joined hotel name (joining the hotel identifying information) at each and is preserved as the administering the room number of vacant room information D B332.In addition, join the common information in hotel as each and be kept in the storage part 33 accepting the finish time and boundary time.
(the residue room is counted adjustment and is handled)
If it is preceding to have arrived the boundary time (for example 1 hour) of the reservation reception finish time, then transmitting element 328 startings are counted in the residue room of lodging reservation server in station 3, extract the residue room number in each hotel of preserving among the vacant room information D B332, the guesthouse management server 10 of joining to this hotel of management sends this hotel ID and residue room number.
Next, the treatment step that uses Figure 41 that adjustment unit 127 is counted in the residue room of joining guesthouse management server 10 describes.If receive from the residue room of the reservation server in station 3 of staying and count the information ("Yes" among S701) that transmitting element 328 sends, then remain the room and count adjustment unit 127 and be saved in from the residue room number that receives each hotel of extracting data with the corresponding residue room of reservation Site ID of staying, the transmission source of the residue room admin table 134 of this hotel ID and count (S702) the hurdle.In addition, the reservation Site ID also can be included in and send in the data though the identifying information of the reservation server in station of staying is promptly stayed, and also can determine according to transmission source address.Then, computing residue room number and benchmark remain the room number poor (comprising sign symbol) (S703).Operation result is written in the residue room admin table 134 (S704).
Afterwards, judge whether receive residue room number (S705) from all reservation server in station 3 of staying, under the situation of "No", turn back to step S701, under the situation of "Yes", residue room number and benchmark according to each lodging reservation Site ID of preserving in the residue room admin table 134 remain the poor of room number, carry out the change of allotment and handle (S706).Handle as change, for example, the sum of reservation Site ID is made as n, will stay will preengage the corresponding residue room number of Site ID and be made as ak, benchmark is remained the room number be made as bk, the allotment variable value is made as ck with k if will stay, and then can obtain allotment variable value ck by following formula.
[mathematical expression 1]
It is the difference that is distributed into the residue room number that making each reservation website of staying and the benchmark residue room number method of equalization that becomes, but also has by current allotment being weighted the method for distributing etc.
The residue room is counted adjustment unit 127 and will change the result who handles and be kept at as distributing variable value in the residue room admin table 134, and sends to stay and preengage server in station 3 (S707).
The number change unit 329, room of administering of reservation server in station 3 receives this distributions variable value if each is stayed, and then administer the room number according to what this distributions variable value changed vacant room information D B332, and correction remains the room number.For example, the distribution variable value in certain hotel is+1 situation under, administer the room number and residue room number adds 1 to current.After this is handled, change unit 330, starting reference purpose ground.
(change of reference purpose ground is handled)
Next, use Figure 42 that the treatment step of the change unit 330, reference purpose ground of the reservation server in station 3 of staying is described.If change unit 330, reference purpose ground receives from the start request of administering number change unit 329, room or is started termly, then visit vacant room information D B332, judge at each hotel whether residue room number is zero (S801), be under zero the situation at residue room number, as the accommodation reservation day reference purpose ground information of hotel information DB333, set managing the link information of joining the guesthouse management server (S802) in this hotel.On the other hand, not under zero the situation at residue room number, the vacant room information D B332 of book server is set at reference purpose ground (S803).
(effect of present embodiment)
More than, according to present embodiment, count adjustment by the residue room and handle, join the guesthouse management server at each and keep the sum of accepting reservation by the reservation website of staying, and adjust the residue room number between a plurality of lodging reservation websites, so can carry out reservation management efficiently.In addition,, become at residue room number under zero the situation automatically to joining guesthouse management server change reference purpose ground by reference purpose ground change unit, thus can not miss reservation reception chance accept reservation.Particularly, if wrong ancestor is complicated in reservation, then lodging facilities retrieve preregistration during the such situation of other reservations of registration more, preengaging unsuccessful possibility in this case uprises, but by the processing of present embodiment, the residue room number of each reservation website of staying is by equalization, and is under zero the situation at residue room number, reference purpose ground is changed to joins the guesthouse management server, becomes the unsuccessful timing of reservation so can reduce.Particularly in order to make the residue room count equalization, send as the variable value of the allotment of reservation server in station that each is stayed, and in each stays reservation server in station, administer room number and residue room number during this variable value of corrected received, so can suppress since send the residue room count to the reception variable value during reservation processing produce and do not match.
The invention is not restricted to described embodiment, can in the scope that does not break away from its main idea, realize various distortion.For example, also can in Fig. 2 and Figure 39, promptly join the function of hotel A server at a plurality of integrated indivedual hotels of the function of joining the guesthouse management server servers of joining the hotel of management, and in terminal, realize joining hotel A server.In addition, also can be made as in the 3rd embodiment, not only carry out the residue room before the stipulated time of the finish time and count the adjustment processing, and can carry out repeatedly, and, shorten the performance period along with near the finish time at reservation reception.For the benchmark residue room number that dispensed is counted variable value that is used in this case, can obtain with the ratio of excess time till reservation reception finish time by multiply by the boundary time on the benchmark residue room number of in residue room admin table 134, setting.Thus, can also be rapidly and tackle neatly and soon arrive the urgent application of the finish time, terminating an agreement.
In addition, each unit independence or action that combines respectively.For example, the function of reference purpose ground change unit can irrespectively freely be moved with other functions.
(symbol description)
1: reservation acceptance system; 2: join hotel A server; 3: the reservation server in station of staying; 4: user's terminal; 5: network; 10: join guesthouse management server 10; 11,21,31,41: send and receive section; 12,22,32,42: the central operation handling part; 13,23,33,43: storage part; 14,24,34,44: input part; 15,25,35,45: efferent; 121,221,321: send and receive processing unit; 122,222,322: the input and output processing unit; 123,223: reservation idle data updating block; 124: data display unit is finished in reservation; 125,326: reservation conditional information retrieval unit; 126: the master data transmitting element; 127: adjustment unit is counted in the residue room; 131,231,331: subscription information DB; 132,232,332: vacant room information D B; 133,233: hotel information DB; 134: residue room admin table; 323: input data receiver unit; 324: the input data transmission unit; 325: the reservation data storage unit; 327: the master data receiving element; 328: transmitting element is counted in the residue room; 329: administer number change unit, room; 330: change unit, reference purpose ground; 334: user DB.

Claims (4)

1. a reservation reception system carries out the reservation reception processing from user's facility, has: first computing machine, carry out the reservation reception of a plurality of facilities and handle; And second computing machine, be connected via network with this first computing machine and the reservation idle data of specific facility is managed, it is characterized in that,
Described first computing machine possesses:
Input Data Receiving unit, in the user's who connects via network terminal, the input picture that shows the reservation reception that is used for each facility, in this input picture, carried out under the situation of input of the facility beyond the described specific facility, received and comprise the facility imported via this input picture and the input data of time on date;
Reservation data is preserved the unit, according to the input data that receive by this input Data Receiving unit, generates and preserve the data of the reservation reception of facility; And
The input data transmission unit, carried out in the input picture that in by the terminal of described input Data Receiving unit, shows under the situation of input of described specific facility the user, to comprise that facility and the input data of time on date imported via this input picture send to described second computing machine that connects via network
Described second computing machine possesses:
Reservation idle data updating block according to the described input data of sending by the described input data transmission unit of described first computing machine, upgrades described reservation idle data; And
Data display unit is finished in reservation, generates to preengage according to the more new record of this reservation idle data and finishes data, and be presented in this user's the terminal, and data are finished in this reservation sent to described first computing machine,
Wherein, the described reservation data of described first computing machine is preserved the unit and is finished the data that data generated and preserved reservation reception according to this reservation.
2. reservation reception according to claim 1 system is characterized in that,
In described first computing machine,
Described input Data Receiving unit shows in user's terminal and comprises the region of the facility of being preengage and the input picture of the condition of time on date, receives the data of the condition that is input to the facility of being preengage in this input picture,
In addition, described the 1st computing machine also possesses reservation conditional information retrieval unit, the reservation idle data of this specific facility that historical data of handling according to the reservation reception of the data of attribute information of the data of the condition of the facility of this reservation, the region that comprises described a plurality of facilities that this computing machine possessed, described facility and described second computing machine that connects via network have, the corresponding facility of condition of the facility of retrieval and this reservation
According to the result for retrieval that obtains by this reservation conditional information retrieval unit, generate the input picture of the reservation application in a plurality of facilities that in user's terminal, show by described input Data Receiving unit.
3. reservation reception according to claim 1 and 2 system is characterized in that,
Described second computing machine is connected with a plurality of described first computing machines,
Each described first computing machine possesses:
Database is preserved the reservation of each facility and is administered number and residue room number;
Transmitting element is counted in the residue room, will remain the room number before the stipulated time of the finish time at reservation reception and send to described second computing machine; And
Administer number change unit, room, administer several increase and decrease data according to the reservation of sending from described second computing machine, administering number and remaining the room number when changing this increase and decrease Data Receiving,
Described second computing machine possesses the residue room and counts adjustment unit, adjustment unit is counted according to the residue room number from described first computing machine sends in this residue room, change the reservation of first computing machine at each facility respectively and administer number, and several increase and decrease data are administered in reservation sent to each described first computing machine.
4. reservation reception according to claim 3 system is characterized in that,
Described first computing machine possesses:
Database, the destination of obtaining of preserving the reservation idle data at each facility; And
Change unit, reference purpose ground is according to the described destination of obtaining of number change, described residue room of each facility.
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