CN103745264A - Intelligent hotel guest room reservation management system - Google Patents
Intelligent hotel guest room reservation management system Download PDFInfo
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- CN103745264A CN103745264A CN201310746674.1A CN201310746674A CN103745264A CN 103745264 A CN103745264 A CN 103745264A CN 201310746674 A CN201310746674 A CN 201310746674A CN 103745264 A CN103745264 A CN 103745264A
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Abstract
The invention provides an intelligent hotel guest room reservation management system, and belongs to a hotel guest room management center capable of realizing convenient, fast and automatic reservation, check-in and settlement. The intelligent hotel guest room reservation management system comprises two parts including a hotel automatic registration data management center and a client, wherein a user is accessed into the hotel automatic registration data management center, in addition, guest room information obtained from the hotel automatic registration data management center is shown, the hotel automatic registration data management center creates and stores the room selecting information of the user, and in addition, the unified management is carried out on guest room terminal equipment information. The intelligent hotel guest room reservation management system has the advantages that the guest room check-in and check-out efficiency of customers can be improved, the customers can directly check in the reserved guest rooms without queuing at a reception desk for waiting for registration, the labor cost is reduced, and the cost for hotel business promotion and guest room management personnel can be reduced.
Description
Technical field
The present invention relates to Hospitality management system, specifically, relating to a kind of user can carry out booking guest room management by automatic register system in hotel.
Background technology
Along with rising steadily of human cost, how to reduce librarian use amount, reach again the requirement of energy-conserving and environment-protective, the tireless pursuit in Shi Gejia hotel.And the development of modern communications technology, the people by fixed terminal or mobile terminal Internet access is more and more, by network, carries out booking guest room, moves in and becomes people's high-quality pursuit of living.
Summary of the invention
The object of the invention is to overcome the shortcoming of prior art, a kind of intelligence, convenient, the hotel guest room managing system being automatically scheduled to, moving in, settling accounts are provided, and hotel automatic registration data administrative center, make the expert who becomes hotel guest room management hotel automatic registration data administrative center scheme.
For reaching above-mentioned purpose, a kind of intelligent hotel booking guest room management system of the present invention, adopts following technical scheme:
A kind of intelligent hotel booking guest room management system, system comprises hotel's online reservation system, two parts of the automatic registration data management system of hotel guest room, terminal user's end is linked into hotel's online reservation system, and automatic butt is to the automatic registration data management system of hotel guest room, and represent the guest room information obtaining from the automatic registration data management system of hotel guest room, the automatic registration data of hotel guest room administrative center create and storage user select room information, and guest room terminal guest room information is carried out to unified management;
The automatic registration data management system of hotel guest room is comprised of server (voice, data converter, PC opertaing device), wireless router (or cable network), interchanger, some wireless terminal routes, some radio intelligent ciphers lock;
Intelligent hotel booking guest room management system, comprising: the administration module of booking rooms, move in administration module, server, server interconnection network channel;
The administration module of booking rooms comprises: guest room information module, predetermined administration module, payment processes module, confirmation feedback module;
Moving in administration module comprises: automatically Registration Module, authentication module, energy supply control module, move back/continue room administration module;
User side comprises fixed terminal and mobile terminal, the information that intelligent hotel booking guest room management system is provided, and it shows on display device separately;
Network connecting channel between described intelligent hotel booking guest room management system and user side, intelligent hotel booking guest room management system can send data and information to described user side; User side can send data and information to intelligent hotel booking guest room management system.
In certain embodiments, the fixed terminal of described user side is PC, TV integrated machine, Set Top Box, and mobile terminal is PDA, smart mobile phone, MID.
In certain embodiments, the automatic registration data Tomcat-AdminPortal of hotel guest room of described intelligent hotel booking guest room management system is by wireless router (or cable network) connection exchanger, interchanger connects some wireless terminal routes, wireless terminal route connects WIFI identification module, WIFI identification module connects radio intelligent cipher lock module, WIFI identification module comprises energy supply control module, moves back/continues real estate management and manage mould connection server.
In certain embodiments, the server of the automatic registration data management system of described hotel guest room connects PC control end, through speech data converter, connect wireless routing, wireless routing connects switch, switch connects some wireless terminal routes, and wireless terminal route connects WIFI identification end, radio intelligent cipher lock.
In certain embodiments, described automatic Registration Module comprises: WIFI moves in the automatic Registration Module of password or authentication module, and authentication module comprises: power supply authentication module, password intercommunication lock module, radio intelligent cipher lock; Authentication module also comprises: swipe the card read module, identity data of energy supply control module, intelligent wireless identity collects recovery module, I.D. data deciphering module, identity information Registration Module, identity information authentication module.
In certain embodiments, described automatic Registration Module comprises: radio intelligent cipher lock, GSM identification, energy supply control module, move in automatic registration data administrative center, GSM data converter, adopt GSM mobile handset communication channel to add 315MHZ/433MHZ radio intelligent cipher lock side case and control;
Or Registration Module comprises automatically: lock all adopts WIFI communication channel to add 315MHZ/433MHZ(radio intelligent cipher lock) control program ingredient.
A management method for intelligent hotel booking guest room management system, described method comprises the steps:
1., user side connects hotel reservation room management system by network channel, terminal device downloads and installs from hotel reservation room management system (or other associating websites) book rooms APP or link network address by network channel;
2., user side startup booking system connects hotel automatic registration data administrative center by network channel;
2.-1, at user side, pass through in the operating process of terminal device, if use for the first time this booking system, need user profile to be sent to the server of hotel reservation room automatic registration data administrative center, at server, create user profile, carry out I.D. registration, and bundling with phone number, and registration material; Server returns to user profile and creates successful information to user side, and user profile is stored in server;
2.-2 if not game server for the first time, and user side extracts and is stored in the user profile in server, and it is entered to the administration module of booking rooms of hotel reservation room automatic registration data administrative center by feedback channel;
2.-3, the administration module of booking rooms of the automatic registration data in hotel reservation room administrative center provides guest room information, and user generates predetermined information after screening guest room information;
2.-4, user pays, and payment information imports the administration module of booking rooms into, completes payment, and the administration module of booking rooms is confirmed feedback, to user, replys order number and opens at random room password;
2.-5, user comes hotel and finds reservation, at radio intelligent cipher, lock input password or brush I.D. (card), radio intelligent cipher lock Card Reader data connect wireless terminal route through WIFI identification end, wireless terminal route connects into wireless router terminal through switch, wireless router terminal access data modular converter, data conversion module access PC Data Control end and identity deciphering module, identity decryption information is given to housing management module, housing management module confirms that identity information is correct, and data feedback is returned to WIFI identification module save data, and feed back to radio intelligent cipher lock module, radio intelligent cipher lock module is controlled room door-lock opening, can move in,
2.-6, I.D. is inserted to room power supply draw-in groove, I.D. cognitron, through contrasting with the preservation information of swiping the card last time, carries out authentication, and power-on after confirming, can carry out power supply control;
3., user continues real estate management reason moving back/continue room administration module, returns to step 2.-3 during continuous room;
3.-1, user, moving back/continue the management of checking out of room administration module, checks out and settles accounts.
A management method for intelligent hotel booking guest room management system, described method is as follows:
Client reserves a room by network shopping mall, and administrative center registers customer information automatically;
Administrative center is by customer data to PC, and PC sends data to data converter by serial ports again;
Data converter, according to room number, sends to customer information the identification end in corresponding room by WIFI;
Identification end is preserved client's identity information and is moved in temporal information, and holds by the wireless lock of issuing moving in the time;
Lock end is preserved client and is moved in the time;
Client brushes ID card verification and moves in, and I.D. is inserted to identification draw-in groove, room automatic water electricity etc.;
When client checks out, extract I.D., the disconnections such as room water power, lock end and identification end are changed to the next customer information of moving in, if without next client, are changed to general information.
Hotel of the present invention automatic registration data administrative center can support multiple different terminal devices access, and information is provided, such as passing through TV integrated machine/Set Top Box/mobile phone/PDA/ smart mobile phone/PC/MID etc.
The automatic registration data of terminal hotel administrative center can obtain the data of current business.This hotel automatic registration data administrative center is by the intelligent network following characteristics that combined with intelligent hotel housekeeping hotel automatic registration data administrative center of marketing:
1, accelerate client and move in guest room, countermand guest room efficiency, directly can arrive the guest room of reserving in advance and move in, need not wait in line on foreground registration.
2, be added to dweller people's privacy, from predetermined guest room to moving in, do not need to intervene through other personnel.
3, save human cost, can save hotel business popularization, housekeeping personnel cost.
Accompanying drawing explanation
Figure 1 shows that embodiment of the present invention intelligence determines the process flow diagram that room management system is moved in (checking out);
Figure 2 shows that the large module map of framework two of the embodiment of the present invention;
Figure 3 shows that the framework schematic diagram of the embodiment of the present invention;
The mobile phone A PP(PC that Figure 4 shows that the embodiment of the present invention determines official website, room) predetermined (continuous room) data management system that places an order frame diagram;
Figure 5 shows that the logical flow chart of the embodiment of the present invention;
The lock that Figure 6 shows that the embodiment of the present invention all adopts the automatic registration management control block diagram in GSM mobile handset channel approach guest room;
The lock that Figure 7 shows that the embodiment of the present invention all adopts WIFI control program guest room automatic registration management ingredient control block diagram;
Figure 8 shows that the invention process adopts GSM mobile handset channel data flow process schematic diagram;
Figure 9 shows that the data flowchart of the WIFI control program of the present invention automatic registration management embodiment in guest room;
Figure 10 shows that embodiment of the present invention WIFI moves in the framework schematic diagram of the automatic Registration Module of password (WIFI identification);
Figure 11 shows that the framework schematic diagram of embodiment of the present invention radio intelligent cipher latching segment;
Figure 12 shows that the framework schematic diagram of embodiment of the present invention WIFI speech convertor (lock all adopts WIFI control program).
Embodiment
For further understanding feature of the present invention, technological means and the specific purposes that reach, function, resolve the advantages and spirit of the present invention, by below in conjunction with accompanying drawing and embodiment, detailed description of the present invention being further understood.
User is by user side (fixed terminal, mobile terminal) mobile intelligent terminal or PC enter the official website in each hotel, make clear and control oneself behind Xiang Zhu hotel, by each hotel, automatically push APP, user has downloaded mobile phone and has ordered hotel's mobile terminal software, first user carries out I.D. registration, and bundle with mobile phone, user is in this terminal input Xiang Zhu hotel that controls oneself, this APP will link the hotel automatic registration data administrative center in each hotel automatically, this hotel automatic registration data administrative center is registration automatically, and the housing standard of automatically selecting by user, to user, return to room number, and point out user mobile payment, after user's mobile payment completes, mobile phone can be received room number and hold at random room password, user comes hotel and finds corresponding room number, locking input password, I.D. is inserted to draw-in groove, can move in, while checking out, taking down I.D. leaves, the money that hotel automatic registration data administrative center meeting Automatic-settlement moves back this is directly return on user's account.Referring to Fig. 1, intelligence is determined real estate management and is managed the process flow diagram that hotel automatic registration data administrative center moves in (checking out).
The present invention includes hotel's online reservation system, two parts of the automatic registration data management in hotel, user is linked into hotel reservation house system, automatically select registration guest room information, and represent the guest room information that automatic registration data administrative center obtains from hotel, hotel automatic registration data administrative center create and storage user select room information, and guest room terminal guest room information is carried out to unified management; Hotel automatic registration data administrative center is comprised of server, wireless router or cable network, interchanger, some wireless terminal routes, some radio intelligent ciphers lock; Automatic predetermined room, hotel registration data administrative center, comprising: the administration module of booking rooms, move in administration module, server, server interconnection network channel; The administration module of booking rooms comprises: guest room information module, predetermined administration module, payment processes module, confirmation feedback module; Move back/continue room administration module; Moving in administration module comprises: automatic Registration Module, authentication module, energy supply control module; User side comprises fixed terminal and mobile terminal, the information that hotel automatic registration data administrative center is provided, and it shows on display device separately; Network connecting channel between hotel automatic registration data administrative center and user side, hotel automatic registration data administrative center can send data and information to user side; User side Ke Xiang hotel automatic registration data administrative center sends data and information.
In the time of will moving in A hotel, Guangzhou as Mr. Zhang, Mr. Zhang can directly find the place and suitable hotel and the guest room of corresponding price wanted with predetermined room APP smart mobile phone (or specifying official website with PC login) is housed, by mobile-phone payment, confirm, at this moment mobile phone is received and is determined the successful room number in room and unlocking cipher.To predetermined renting the time, Mr. Zhang has arrived A hotel, Guangzhou, find predetermined room, at room door, lock input unlocking cipher or brush I.D. and can enter room, after entering room, identity document is inserted to room identity document checking box, hotel automatic registration data administrative center collects identity information automatically, confirm just can open all illuminations in room after qualified identity, can formally move in, when checking out by predetermined time, do not occur that object damages the automatic return of down-payment fund of the automatic registration data in hotel administrative center meeting of phenomenon, as will continuing rule, guest can determine with mobile phone is continuous.Framework schematic diagram referring to Fig. 3.
For different hotels type, we have two kinds of function schemes:
The first: by a large amount of loose vacant rooms, travel in China district, the quick hotel of the low price scheme of composition.
This scheme lock all adopts GSM mobile handset scheme to control.
The second: the hotel, base of standard.
This scheme lock all adopts WIFI mobile phone scheme to control.
Whole hotel automatic registration data administrative center is comprised of two large divisions, referring to the structure module figure of Fig. 2.
Referring to Fig. 4, for mobile phone A PP(PC determines official website, room) predetermined (continuous room) data management hotel automatic registration data administrative center frame diagram places an order.
Move in automatic registration, authentication, management hotel automatic registration data administrative center.
Lock all adopts GSM mobile handset scheme control block diagram: referring to Fig. 6, lock all adopts GSM mobile handset scheme control block diagram.Hotel automatic registration data administrative center connects Internet, hotel automatic registration data administrative center connects GSM data converter by serial ports, GSM data converter wireless connections GSM identification and energy supply control module, then lock by 315MHz wireless frequency connection radio intelligent cipher.
Lock all adopts WIFI control program ingredient, and referring to Fig. 7, lock all adopts WIFI control program ingredient control block diagram.Hotel automatic registration data administrative center is connected and is determined room cyber mall server system by Internet, and outer net service is provided; Hotel automatic registration data administrative center carries out identity deciphering by PC control end, Intranet service is now provided, through data converter, by wireless routing, connecting switch, switch connects some wireless terminal routes, by this wireless terminal route, connect WIFI identification end, WIFI identification end connects radio intelligent cipher lock.
Loose vacant room, the quick hotel of the low price scheme forming, this scheme lock all adopts GSM mobile handset scheme to control, customer experience is as follows: client (cellphone subscriber or pc user) determines room, enters and determines room cyber mall server system, by Internet, connects hotel automatic registration data administrative center, adopt GSM network to move in automatic registration, carry out the identification of GSM smart identity, management control lock system, referring to Fig. 8, customer experience schematic diagram.
The hotel, base of standard, this scheme lock all adopts WIFI mobile phone scheme to control.
In an embodiment, the management method of hotel room reservation is as follows therein:
Client reserves a room by network shopping mall, and administrative center registers customer information automatically;
Administrative center is by customer data to PC, and PC sends data to data converter by serial ports again;
Data converter, according to room number, sends to customer information the identification end in corresponding room by WIFI;
Identification end is preserved client's identity information and is moved in temporal information, and holds by the wireless lock of issuing moving in the time;
Room password is opened in the preservation of lock end and client moves in the time;
Client, according to password or brush I.D. or snap in, inserts identification draw-in groove by I.D., room automatic water electricity etc.;
When client checks out, extract I.D., the disconnections such as room water power, lock end and identification end are changed to the next customer information of moving in, if without next client, are changed to general information.
The above embodiment has only expressed part embodiment of the present invention, and it describes comparatively concrete and detailed, but can not therefore be interpreted as limitation of the scope of the invention.It should be pointed out that for the person of ordinary skill of the art, without departing from the inventive concept of the premise, can also make some distortion and improvement, these all belong to protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with claims.
Claims (8)
1. an intelligent hotel booking guest room management system, it is characterized in that, system comprises hotel's online reservation system, two parts of the automatic registration data management in hotel, user is linked into hotel reservation house system, automatically selects registration guest room information, and represents the guest room information that automatic registration data administrative center obtains from hotel, hotel automatic registration data administrative center create and storage user select room information, and guest room terminal guest room information is carried out to unified management;
Hotel automatic registration data administrative center is comprised of server, wireless router or cable network, interchanger, some wireless terminal routes, some radio intelligent ciphers lock;
Automatic predetermined room, hotel registration data administrative center, comprising: the administration module of booking rooms, move in administration module, server, server interconnection network channel;
The administration module of booking rooms comprises: guest room information module, predetermined administration module, payment processes module, confirmation feedback module; Move back/continue room administration module;
Moving in administration module comprises: automatic Registration Module, authentication module, energy supply control module;
User side comprises fixed terminal and mobile terminal, the information that hotel automatic registration data administrative center is provided, and it shows on display device separately;
Network connecting channel between hotel automatic registration data administrative center and user side, hotel automatic registration data administrative center can send data and information to user side; User side Ke Xiang hotel automatic registration data administrative center sends data and information.
2. a kind of intelligent hotel booking guest room management system according to claim 1, is characterized in that: the fixed terminal of described user side is PC, TV integrated machine, Set Top Box, and mobile terminal is PDA, smart mobile phone, MID.
3. a kind of intelligent hotel booking guest room management system according to claim 1, it is characterized in that: the server of described hotel automatic registration data administrative center is by wireless router or cable network connection exchanger, interchanger connects some wireless terminal routes, wireless terminal route connects radio intelligent cipher lock module, WIFI moves in the automatic registration recognition module of identity, energy supply control module, moves back/continue room administration module connection server.
4. a kind of intelligent hotel booking guest room management system according to claim 1, it is characterized in that: the server of described hotel automatic registration data administrative center connects PC control end, through speech data converter, connect wireless routing, wireless routing connects switch, switch connects some wireless terminal routes, and wireless terminal route connects WIFI identification end, radio intelligent cipher lock.
5. a kind of intelligent hotel booking guest room management system according to claim 1, is characterized in that: described automatic Registration Module comprises: WIFI moves in the automatic registration recognition module of identity or authentication module; Authentication module comprises: swipe the card read module, identity data of energy supply control module, intelligent wireless identity collects recovery module, I.D. data deciphering module, identity information Registration Module, identity information authentication module.
6. a kind of intelligent hotel booking guest room management system according to claim 1, is characterized in that: described automatic Registration Module comprises: move in automatic registration, lock all adopts GSM mobile handset scheme to control;
Or Registration Module comprises automatically: lock all adopts WIFI control program ingredient.
7. a management method for intelligent hotel booking guest room management system, is characterized in that, described method comprises the steps:
1., user side connects hotel reservation room management system by network channel, terminal device downloads and installs from hotel reservation room management system (or other associating websites) book rooms APP or link network address by network channel;
2., user side startup booking system connects hotel automatic registration data administrative center by network channel;
2.-1, at user side, pass through in the operating process of terminal device, if use for the first time this booking system, need user profile to be sent to the server of hotel reservation room automatic registration data administrative center, at server, create user profile, carry out I.D. registration, and bundling with phone number, and registration material; Server returns to user profile and creates successful information to user side, and user profile is stored in server;
2.-2 if not game server for the first time, and user side extracts and is stored in the user profile in server, and it is entered to the administration module of booking rooms of hotel reservation room automatic registration data administrative center by feedback channel;
2.-3, the administration module of booking rooms of the automatic registration data in hotel reservation room administrative center provides guest room information, and user generates predetermined information after screening guest room information;
2.-4, user pays, and payment information imports the administration module of booking rooms into, completes payment, and the administration module of booking rooms is confirmed feedback, to user, replys order number;
2.-5, user comes hotel and finds reservation, at radio intelligent cipher, lock input password or brush I.D. (card), radio intelligent cipher lock Card Reader data connect wireless terminal route through WIFI identification end, wireless terminal route connects into wireless router terminal through switch, wireless router terminal access data modular converter, data conversion module access PC Data Control end and identity deciphering module, identity decryption information is given to housing management module, housing management module confirms that identity information is correct, and data feedback is returned to WIFI identification module save data, and feed back to radio intelligent cipher lock module, radio intelligent cipher lock module is controlled room door-lock opening, can move in,
2.-6, I.D. is inserted to room power supply draw-in groove, I.D. cognitron, through contrasting with the preservation information of swiping the card last time, carries out authentication, and power-on after confirming, can carry out power supply control;
3., user continues real estate management reason moving back/continue room administration module, returns to step 2.-3 during continuous room;
3.-1, user, moving back/continue the management of checking out of room administration module, checks out and settles accounts.
8. a management method for intelligent hotel booking guest room management system, is characterized in that, described method is as follows:
Client reserves a room by network shopping mall, and administrative center registers customer information automatically;
Administrative center is by customer data to PC, and PC sends data to data converter by serial ports again;
Data converter, according to room number, sends to customer information the identification end in corresponding room by WIFI;
Identification end is preserved client's identity information and is moved in temporal information, and holds by the wireless lock of issuing moving in the time;
Lock end is preserved client and is moved in the time;
Client brushes ID card verification and moves in, and I.D. is inserted to identification draw-in groove, room automatic water electricity etc.;
When client checks out, extract I.D., the disconnections such as room water power, lock end and identification end are changed to the next customer information of moving in, if without next client, are changed to general information.
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| CN104182798A (en) * | 2014-09-02 | 2014-12-03 | 广州商景网络科技有限公司 | Self-service room reservation method and system based on mobile device |
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