WO2024105803A1 - Contribution value determination system, method, and program - Google Patents

Contribution value determination system, method, and program Download PDF

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WO2024105803A1
WO2024105803A1 PCT/JP2022/042531 JP2022042531W WO2024105803A1 WO 2024105803 A1 WO2024105803 A1 WO 2024105803A1 JP 2022042531 W JP2022042531 W JP 2022042531W WO 2024105803 A1 WO2024105803 A1 WO 2024105803A1
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contribution value
contribution
autonomy
organization
value determination
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PCT/JP2022/042531
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French (fr)
Japanese (ja)
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郁子 高木
一 中島
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日本電信電話株式会社
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Publication of WO2024105803A1 publication Critical patent/WO2024105803A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations

Definitions

  • Embodiments of the present invention relate to a contribution value determination system, method, and program.
  • Social Network Analysis A method for analyzing structural relationships in which collaborative relationships between organizational members are expressed as a network structure (see, for example, non-patent document 1).
  • the internal qualities of people, such as autonomy are not expressed in the structural characteristics of the network, so the relationship between both the autonomy and collaboration of organizational members cannot be handled in the same model.
  • the above-mentioned related technology (2) is intended to diagnose the organizational members themselves, so it cannot be applied as an evaluation measure for the relationships between each organizational member within the organization. In other words, related technologies (1) and (2) cannot quantitatively analyze organizations with respect to both the autonomy and collaboration of multiple organizational members.
  • a positive collaborative relationship indicates, for example, that one's support for another is helpful (useful), while a negative collaborative relationship indicates, for example, that one's support for another is a burden (stress) for that other person.
  • a negative collaborative relationship indicates, for example, that one's support for another is a burden (stress) for that other person.
  • that relationship may be positive or negative.
  • This invention was made in light of the above circumstances, and its purpose is to provide a system, method, and program for determining a contribution value that can appropriately determine a contribution value, which is the degree of contribution to actions performed by personnel belonging to an organization.
  • the contribution value determination system includes a contribution value determination unit that determines, based on information related to an action performed by each of a plurality of personnel belonging to an organization, a contribution value for the autonomy of a single personnel involved in the performance of the action, and a contribution value for the collaboration between a plurality of personnel involved in the performance of the action.
  • the contribution value determination method is a method performed by a contribution value determination system, which determines, based on information related to an action performed by each of multiple personnel belonging to an organization, a contribution value for the autonomy of a single personnel involved in the performance of the action, and a contribution value for the collaboration between multiple personnel involved in the performance of the action.
  • a contribution value which is the degree of contribution to actions performed by personnel belonging to an organization.
  • FIG. 1 is a diagram showing an application example of a contribution value determination system according to an embodiment of the present invention.
  • FIG. 2 is a diagram illustrating an example of types of contribution values.
  • FIG. 3 is a diagram showing an example of values that the variable of the contribution value can take.
  • FIG. 4 is a diagram illustrating, in a table format, an example of the types of contribution values determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
  • Figure 5 is a flow chart showing an example of a procedure for determining contribution values by the autonomy contribution value determination unit and the collaboration contribution value determination unit.
  • FIG. 6 is a diagram illustrating a first example of contribution values related to a plurality of tasks.
  • FIG. 1 is a diagram showing an application example of a contribution value determination system according to an embodiment of the present invention.
  • FIG. 2 is a diagram illustrating an example of types of contribution values.
  • FIG. 3 is a diagram showing an example of values that the variable of the contribution value can take.
  • FIG. 4 is
  • FIG. 7 is a diagram showing an example of possible values of the variables of the contribution values related to a plurality of tasks.
  • FIG. 8 is a diagram illustrating, in a table format, an example of contribution values related to a plurality of tasks, which are determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
  • Figure 9 is a block diagram showing an example of the hardware configuration of a contribution value determination system for one embodiment of the present invention.
  • a contribution value for the autonomy of an organization member and a contribution value for a directional relationship regarding collaboration between organization members are determined for acquired data regarding autonomy and collaboration between organization members. This makes it possible to appropriately determine a contribution value, which is a degree of contribution to an action performed by personnel belonging to an organization.
  • Contribution value is the degree of support given between organizational members. Autonomy is defined as self-contained support from an organizational member to himself/herself. Collaboration is defined as a directed relationship of support from an organizational member to other members, or support from other members to the organizational member himself/herself.
  • One embodiment of the present invention allows the data acquired regarding the autonomy and collaboration between organizational members to be treated as centralized quantitative information, including the autonomy or non-autonomy of the organizational members themselves and information regarding positive and negative collaboration relationships in terms of directional relationships between organizational members.
  • FIG. 1 is a diagram showing an application example of a contribution value determination system according to an embodiment of the present invention.
  • a contribution value determination system 100 according to an embodiment of the present invention has an autonomy contribution value determiner 10, a cooperability contribution value determiner 20, and a combination unit 30.
  • This system may be a system having a contribution value determination device having the autonomy contribution value determiner 10, the cooperability contribution value determiner 20, and the combination unit 30.
  • the contribution value determination system 100 may be a contribution value determination device having each of the autonomy contribution value determiner 10, the cooperability contribution value determiner 20, and the combination unit 30, for example.
  • the autonomy contribution value determining unit 10 inputs acquired data relating to the autonomy of organization members, and determines and outputs a contribution value relating to the autonomy of the organization members.
  • the cooperation contribution value determiner 20 receives acquired data on cooperation between organizational members, and determines and outputs cooperation contribution values related to positive and negative cooperation relationships between organizational members on both the active and passive sides.
  • the combiner 30 combines the autonomy contribution value output from the autonomy contribution value determiner 10 and the cooperation contribution value output from the cooperation contribution value determiner 20, and outputs the combined value to the outside as a contribution value in, for example, a vector format.
  • FIG. 2 is a diagram illustrating an example of types of contribution values.
  • FIG. 2 an example of the types of contribution values for two members i and j in an organization is shown.
  • the types of contribution values include contribution values x ij , x ji , x ii , and x jj for organization members i and j.
  • the contribution values xij and xji are contribution values indicating cooperation between organization members. Specifically, the contribution value xij indicates the degree of contribution when organization member i supports organization member j, and the contribution value xji indicates the degree of contribution when organization member j supports organization member i.
  • the contribution values xii and xjj are contribution values that indicate the autonomy of individual organization members. Specifically, the contribution value xii indicates the degree of contribution when organization member i supports himself (i.e., organization member i), and the contribution value xjj indicates the degree of contribution when organization member j supports himself (i.e., organization member j).
  • FIG. 3 is a diagram showing an example of values that the variable of the contribution value can take.
  • FIG. 3 shows an example of possible contribution values for an organization having N members, expressed in the form of a matrix with N rows and N columns (N is an integer equal to or greater than 2).
  • the degree of contribution (contribution value) when the i-th organization member supports the j-th organization member is assigned to an element x ij corresponding to the i-th row and j-th column of the matrix (1 ⁇ i, j ⁇ N).
  • the rows and columns of the matrix shown in Fig. 3 correspond to supporters (those who provide support) and supportees (those who are supported), respectively. That is, when variables i and j are different from each other (i ⁇ j), an element xij corresponds to a contribution value indicating cooperation between organizational members.
  • the element x ij corresponds to a contribution value indicating the autonomy of an individual organizational member.
  • the contribution value indicating cooperation and the contribution value indicating autonomy are expressed as numerical values within the real number range of, for example, ⁇ 1 to 1.
  • the contribution value indicating cooperation e.g., element x12
  • element x12 a positive value
  • the contribution value indicating cooperation for example, element x21
  • the contribution value indicating cooperation is a negative value
  • the support from organization member “2" to organization member “1” is support that places a burden on organization member "1,” and the closer this negative value is to -1, the lower the degree of contribution of the support.
  • the contribution value indicating cooperation eg, element x 13
  • the contribution value indicating autonomy (for example, element x 11 ) is a positive value, it means that organization member “1” is autonomous, and the closer this positive value is to 1, the higher the autonomy is.
  • the contribution value indicating autonomy (e.g., element x22 ) is a negative value, it means that organization member "2" is not autonomous, and the closer this negative value is to -1, the lower the autonomy is.
  • FIG. 4 is a diagram illustrating, in a table format, an example of the types of contribution values determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
  • the contribution value determination system 100 determines a contribution value of one of the five patterns shown in Figure 4 based on data regarding support between organizational members using the autonomy contribution value determination unit 10 or the collaborative contribution value determination unit 20.
  • the autonomy contribution value determination unit 10 receives information about autonomy, i.e., data about support from the organizational member to himself/herself, it determines whether the organizational member is in an autonomous or non-autonomous state based on an evaluation index or evaluation standard for autonomy, and determines a contribution value according to this state.
  • the cooperation contribution value determination unit 20 receives information about cooperation, i.e., data about support from the organizational member himself to other organizational members, or support from other organizational members to the organizational member himself, it determines whether or not there is a cooperation relationship in which the organizational member himself and the other organizational members support each other, i.e., the presence or absence of a relationship, based on an evaluation index or evaluation criterion for the presence or absence of a cooperation relationship. When there is no such relationship, i.e., when there is no cooperation between the organizational members, the cooperation contribution value determination unit 20 determines a contribution value according to this state.
  • the cooperation contribution value determination unit 20 determines whether the relationship is a positive cooperation relationship or a negative cooperation relationship based on the respective evaluation indexes or evaluation criteria of the supporting and supported parties, and determines the contribution value according to this state.
  • a state in which the organization member i is providing support to himself/herself is determined, and the contribution value x ii indicating autonomy can be determined to be a positive value, for example, "1.” Also, a state in which the organization member j is not providing support to himself/herself is determined, and the contribution value x jj indicating autonomy can be determined to be a negative value, for example, "-1.”
  • a state in which no support is provided from organization member i to organization member j is determined, and the contribution value x ij indicating cooperation can be determined to be "0". Furthermore, when it is determined that support is being provided from organization member j to organization member j and that this support is useful, that is, a positive cooperative relationship exists, the contribution value x ij indicating the cooperativeness can be determined to be a positive value, for example, “1”.
  • the contribution value x ij indicating the cooperativeness may be determined to be a negative value, for example, “ ⁇ 1.”
  • the medium or communication method is not particularly limited.
  • information regarding autonomy is obtained from each organization member in a questionnaire about motivation or self-efficacy for the job.
  • the type of motivation of the organizational member himself/herself for the task in question, which is entered in the questionnaire information, and the numerical information of the self-efficacy for that motivation are averaged to calculate an evaluation index of autonomy, and when this value exceeds a certain numerical value that is an evaluation criterion for autonomy, the autonomy contribution value determiner 10 judges that the organizational member i is autonomous and determines the contribution value x ii indicating the autonomy to be a positive value, for example, "1.” When the above sum is equal to or less than the certain numerical value, the autonomy contribution value determiner 10 judges that the organizational member i is non-autonomous and determines the contribution value x ii indicating the autonomy to be a negative value, for example, "-1.”
  • information on collaboration can be information on interactions between organizational members using communication tools that allow reactions using icons displayed on communication terminals.
  • information on interactions between organizational members using communication tools it is possible to obtain information on interactions between organizational members using communication tools over a specific period of time, and from these interactions, obtain the number of interactions between organizational members and information on reactions to the interactions.
  • the autonomy contribution value determination unit 10 considers that organizational member i and organizational member j are "collaborating," i.e., have a cooperative relationship.
  • the autonomy contribution value determiner 10 determines that the organizational members i and j are “not collaborating,” i.e., are in a collaborative relationship, and determines the contribution value x ij indicating the collaboration to be “0.”
  • the cooperation contribution value determination unit 20 determines that there is a positive cooperation relationship between organization member i and organization member j, and determines the contribution value x ij indicating cooperation to be a positive value, for example, "1".
  • the collaboration contribution value determination unit 20 determines that there is a negative collaborative relationship between organization member i and organization member j, and determines the contribution value x ij indicating the collaboration to be a negative value, for example, "-1."
  • the type of data handled and the form of acquisition are not limited to the above examples.
  • FIG. 5 is a flowchart showing an example of a procedure for determining the contribution values by the autonomy contribution value determiner and the cooperation contribution value determiner.
  • the autonomy contribution value determiner 10 inputs information about the autonomy of the organization member i for which the autonomy contribution value is to be determined, and calculates an evaluation index of the autonomy of the organization member i based on this information (S11).
  • the autonomy contribution value determiner 10 determines the autonomy contribution value x ii of the organization member i to be a positive value, for example, "1" (S13).
  • the autonomy contribution value determiner 10 determines the autonomy contribution value x ii of the organization member i to be a negative value, for example, "-1" (S15).
  • the collaboration contribution value determination unit 20 inputs information regarding collaboration between organizational member i and organizational member j, i.e., between the supporting party and the supported party, for which the collaboration contribution value is to be determined, and calculates an evaluation index for the presence or absence of a collaborative relationship between organizational member i and organizational member j based on this information (S21).
  • the cooperation contribution value determination unit 20 calculates a positive or negative cooperation evaluation index relating to the support from organization member i to organization member j (S25).
  • this evaluation index satisfies the evaluation criteria for positive and negative cooperation regarding support from organization member i to organization member j (S26)
  • the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a positive cooperation relationship, and determines the cooperation contribution value x ij regarding support from organization member i to organization member j to be a positive value, for example, “1” (S27).
  • the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a negative cooperation relationship, and determines the cooperation contribution value x ij regarding the support from organization member i to organization member j to be a negative value, for example, “ ⁇ 1” (S29).
  • the cooperation contribution value determination unit 20 can also calculate a positive and negative evaluation index of cooperation related to the support from organizational member j to organizational member i (S31).
  • the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a positive cooperation relationship, and determines the cooperation contribution value x ji related to the support from organization member j to organization member i to be a positive value, for example, “1” (S33).
  • the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a negative cooperation relationship, and determines the cooperation contribution value x ij regarding the support from organization member j to organization member i to be a negative value, for example, “ ⁇ 1” (S35).
  • the combination unit 30 outputs a value obtained by combining the contribution value related to autonomy determined in S13 or 15 with the contribution value related to autonomy determined in S23, 27, 29, 33 or 35, for example, a value obtained by multiplying both contribution values, or the absolute value of the combined value (S41).
  • FIG. 6 is a diagram illustrating a first example of contribution values related to a plurality of tasks.
  • a task is work generated according to an organization's objectives.
  • Organizational members are responsible for carrying out the tasks, and the accomplishment of the tasks by organizational members produces results.
  • autonomy examples include "the nature of direct activities that organizational members perform to accomplish tasks,” “completing tasks,” “taking on unassigned tasks in the organization,” and “performing tasks that other employees have not yet completed or have not actually completed.”
  • collaboration examples include “the nature of support activities that organizational members indirectly perform to help other organizational members accomplish their tasks,” “giving advice to other organizational members,” and “providing information or tools to other organizational members.”
  • FIG. 7 is a diagram showing an example of possible values of the variables of the contribution values related to a plurality of tasks.
  • FIG. 7 shows an example of possible contribution values for an organization having N members, expressed in the form of a matrix with N rows and N columns for each task (N is an integer equal to or greater than 2).
  • the contribution value indicating the above-mentioned cooperation and the contribution value indicating the autonomy are expressed as a numerical value within the real number range of, for example, -1 to 1.
  • contribution values that indicate autonomy e.g., elements
  • contribution values that indicate autonomy such as
  • FIG. 8 is a diagram illustrating, in a table format, an example of contribution values related to a plurality of tasks, which are determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
  • the possible values of the contribution value indicating autonomy and the possible values of the contribution value indicating cooperation can also be expressed as shown in FIG. For example, if an organizational member is not responsible for a certain task, the autonomy contribution value for that task will be "0", and if the member is responsible for the task, the autonomy contribution value for that task can take a value in the range of "1" to "-1" (excluding 0) in accordance with the evaluation criteria for autonomy contribution values as described above.
  • FIG. 9 is a block diagram showing an example of a hardware configuration of a contribution value determination system 100 according to an embodiment of the present invention.
  • the contribution value determination system 100 according to the above embodiment is configured, for example, by a server computer or a personal computer, and has a hardware processor 111A such as a CPU.
  • a program memory 111B, a data memory 112, an input/output interface 113, and a communication interface 114 are connected to this hardware processor 111A via a bus 115.
  • the communication interface 114 includes, for example, one or more wireless communication interface units, and enables transmission and reception of information to and from a communication network NW.
  • the wireless interface for example, an interface that adopts a low-power wireless data communication standard such as a wireless LAN (Local Area Network) is used.
  • An input device 300 and an output device 400 that are attached to the contribution value determination system 100 and are used by a user or the like are connected to the input/output interface 113 .
  • the input/output interface 113 takes in operation data input by a user or the like through an input device 300 such as a keyboard, a touch panel, a touchpad, a mouse, or the like, and outputs the output data to an output device 400 including a display device using a liquid crystal or an organic EL (Electro Luminescence) display, or the like, for display.
  • the input device 300 and the output device 400 may be devices built into the contribution value determination system 100, or may be input devices and output devices of other information terminals that can communicate with the contribution value determination system 100 via the network NW.
  • the program memory 111B is a non-transient tangible storage medium that combines a non-volatile memory such as a HDD (Hard Disk Drive) or SSD (Solid State Drive) that can be written to and read from at any time, with a non-volatile memory such as a ROM (Read Only Memory), and stores the programs necessary to execute various control processes, etc. according to one embodiment.
  • a non-volatile memory such as a HDD (Hard Disk Drive) or SSD (Solid State Drive) that can be written to and read from at any time
  • a non-volatile memory such as a ROM (Read Only Memory)
  • ROM Read Only Memory
  • the data memory 112 is a tangible storage medium that combines, for example, the above-mentioned non-volatile memory with a volatile memory such as RAM (Random Access Memory), and is used to store various data acquired and created during various processing steps.
  • RAM Random Access Memory
  • the contribution value determination system 100 can be configured as a data processing system having a processing function unit implemented by software.
  • the storage system used as a work memory or the like by the contribution value determination system 100 can be configured by using the data memory 112 shown in Fig. 9.
  • these configured storage areas are not essential components within the contribution value determination system 100, and may be areas provided in a storage system such as an external storage medium such as a USB (Universal Serial Bus) memory, or a database server located in the cloud.
  • the above processing function unit can be realized by having the above hardware processor 111A read and execute a program stored in the program memory 111B. Note that this processing function unit may also be realized in a variety of other forms, including integrated circuits such as an application specific integrated circuit (ASIC (Application Specific Integrated Circuit)) or an FPGA (Field-Programmable Gate Array).
  • ASIC Application Specific Integrated Circuit
  • FPGA Field-Programmable Gate Array
  • the methods described in the embodiments can be stored as a program (software means) that can be executed by a computer on a recording medium such as a magnetic disk (floppy disk, hard disk, etc.), optical disk (CD-ROM, DVD, MO, etc.), semiconductor memory (ROM, RAM, Flash memory, etc.), and can be distributed by transmitting it via a communication medium.
  • the programs stored on the medium also include a setting program that configures the software means (including not only execution programs but also tables and data structures) that the computer executes.
  • the computer that realizes this system reads the program recorded on the recording medium, and in some cases configures the software means using the setting program, and executes the above-mentioned processing by having the operation controlled by this software means.
  • the recording medium referred to in this specification is not limited to a medium for distribution, but also includes storage media such as a magnetic disk or semiconductor memory installed inside the computer or in a device connected via a network.
  • the present invention is not limited to the above-described embodiments, and can be modified in various ways in the implementation stage without departing from the gist of the invention.
  • the embodiments may also be implemented in appropriate combination, in which case the combined effects can be obtained.
  • the above-described embodiments include various inventions, and various inventions can be extracted by combinations selected from the multiple constituent elements disclosed. For example, if the problem can be solved and an effect can be obtained even if some constituent elements are deleted from all the constituent elements shown in the embodiments, the configuration from which these constituent elements are deleted can be extracted as an invention.

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Abstract

A contribution value determination system according to one embodiment of the present invention has a contribution value determination unit that determines, on the basis of information regarding an action taken by each of a plurality of members belonging to an organization, a contribution value with respect to autonomy of one of the members regarding execution of the action, and a contribution value with respect to cooperativity between the plurality of members in relation to execution of the action.

Description

寄与値決定システム、方法およびプログラムContribution value determination system, method and program
　本発明の実施形態は、寄与値決定システム、方法およびプログラムに関する。 Embodiments of the present invention relate to a contribution value determination system, method, and program.
　企業では、先行きが不透明で将来の予測が困難な時代（VUCA（Volatility, Uncertainty, Complexity, Ambiguity）とも表記する）時代に柔軟に適用し、生産性を向上し続けるために、組織に属する組織メンバ（member）の自律性の向上が期待されている。
　自律性は、組織メンバの仕事の満足度とパフォーマンス（performance）の間に有意な関係があると言われている（例えばSpector「Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work (1986)」参照）。 In order for companies to adapt flexibly to these times when the future is uncertain and difficult to predict (also known as VUCA (Volatility, Uncertainty, Complexity, Ambiguity)) and continue to improve productivity, there are expectations for greater autonomy among members of the organization.
Autonomy is said to have a significant relationship with organizational members' job satisfaction and performance (see, for example, Spector, "Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work" (1986)).
　また、自律性は、他者からの強制または報酬等の外部動機付けではなく、内部動機付けすると言われており（自己決定論）、内部動機付けが仕事のパフォーマンス向上に影響することも示唆されている。 Autonomy is also said to be an internal motivator rather than an external motivator such as coercion from others or rewards (self-determination theory), and it has also been suggested that internal motivation influences improved work performance.
　一方で、企業のような集団的な活動においては、高い自律性を意図して作られたチーム（team）または組織が、相互の期待によって結果的に自律性を強く制限する状態に陥る現象である「自律性のパラドックス（paradox）」が生じ得ることが指摘されている（例えばMazmanianら「The Autonomy Paradox ：The implications of mobile email devices for knowledge professionals (2013)」参照）。組織として、自律的な組織に変革するためには、組織メンバ個人の自律化だけでなく、心理的安全性の確保、及び主体的な行動を受容する文化づくりなど、所属する組織の協働的な環境づくりも重要である。 On the other hand, it has been pointed out that in collective activities such as those in a company, a "paradox of autonomy" can occur, in which a team or organization created with the intention of high autonomy ends up in a state where autonomy is severely restricted due to mutual expectations (see, for example, Mazmanian et al., "The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals (2013)"). In order for an organization to transform itself into an autonomous organization, it is important not only to give autonomy to individual members of the organization, but also to create a collaborative environment within the organization, such as ensuring psychological safety and creating a culture that accepts independent action.
　組織メンバの自律性および協働性を、それぞれ「自分で自分を高めていく（サポート（support）する）」、「自分と他人がサポートしあう」と定義すると、これらの情報取得および分析方法について、下記の関連技術（１）および（２）がある。 If we define the autonomy and collaboration of organizational members as "supporting oneself to improve oneself" and "oneself and others supporting each other," respectively, the following related technologies (1) and (2) exist for methods of acquiring and analyzing this information.
　関連技術（１）：社会ネットワーク分析（Social Network Analysis）：組織における組織メンバ間の協働関係などがネットワーク構造として表現され、構造関係について分析する方法である（例えば非特許文献１参照）。 Related technology (1): Social Network Analysis: A method for analyzing structural relationships in which collaborative relationships between organizational members are expressed as a network structure (see, for example, non-patent document 1).
　関連技術（２）：主に心理学研究において、個人の自律性や協働性を評価する尺度として、職務特性理論や組織市民行動の理論に基づく評価尺度がある（例えば非特許文献２および３参照）。 Related technology (2): Primarily in psychology research, there are evaluation scales based on job characteristics theory and organizational citizenship behavior theory as measures of individual autonomy and collaboration (see, for example, non-patent literature 2 and 3).
　しかし、上記の関連技術（１）では、自律性のような人の内面の性質については、ネットワークの構造的特徴に表現されないため、組織メンバの自律性と協働性の双方の関係性を同一のモデルで扱うことができない。また、上記の関連技術（２）は、組織メンバ本人の診断を目的としているため，組織内の各組織メンバ間の関係性における評価尺度としては適用することができない。すなわち、関連技術（１）および（２）では、複数の組織メンバの自律性と協働性の双方に関して定量的に組織分析できない。 However, in the above-mentioned related technology (1), the internal qualities of people, such as autonomy, are not expressed in the structural characteristics of the network, so the relationship between both the autonomy and collaboration of organizational members cannot be handled in the same model. Furthermore, the above-mentioned related technology (2) is intended to diagnose the organizational members themselves, so it cannot be applied as an evaluation measure for the relationships between each organizational member within the organization. In other words, related technologies (1) and (2) cannot quantitatively analyze organizations with respect to both the autonomy and collaboration of multiple organizational members.
　また、協働性に関しては、組織間のメンバ間のサポートの有向関係の他、協働関係の正および負も重要になり得る。
　正の協働関係は、例えば自分から他人へのサポートが役立っている（有用な）ことを示し、負の協働関係は、例えば自分から他人へのサポートが、当該他人にとって負担（負荷）になっていることを示す。
　すなわち、自分と他人の間に例え協働関係があったとしても、その関係がポジティブ（positive）に働いている場合もあれば、ネガティブ（negative）に働いている場合もある。 Furthermore, with regard to collaboration, the directional relationship of support between organizational members as well as positive and negative collaboration relationships may be important.
A positive collaborative relationship indicates, for example, that one's support for another is helpful (useful), while a negative collaborative relationship indicates, for example, that one's support for another is a burden (stress) for that other person.
In other words, even if there is a collaborative relationship between oneself and another person, that relationship may be positive or negative.
　協働関係を活用するには、ポジティブな関係が助長され、ネガティブな関係が見直されるという継続的活動を考慮する必要がある。
　しかし、上記の関連技術（１）は、ネットワーク構造に着眼しており、ネットワーク上の関係性における協働関係の正または負を取り扱うことができない。 Leveraging collaborative relationships requires consideration of ongoing activities where positive relationships are fostered and negative relationships are reviewed.
However, the above-mentioned related technique (1) focuses on the network structure and cannot handle the positive or negative aspects of cooperative relationships in the relationships on the network.
　この発明は、上記事情に着目してなされたもので、その目的とするところは、組織に属する人員により実行される行動への貢献度合いである寄与値を適切に求めることができるようにした寄与値決定システム、方法およびプログラムを提供することにある。 This invention was made in light of the above circumstances, and its purpose is to provide a system, method, and program for determining a contribution value that can appropriately determine a contribution value, which is the degree of contribution to actions performed by personnel belonging to an organization.
　本発明の一態様に係る寄与値決定システムは、組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る単一の前記人員の自律性に対する寄与値、および前記行動の実行に係る複数の前記人員の間の協働性に対する寄与値を決定する寄与値決定部を備える。 The contribution value determination system according to one embodiment of the present invention includes a contribution value determination unit that determines, based on information related to an action performed by each of a plurality of personnel belonging to an organization, a contribution value for the autonomy of a single personnel involved in the performance of the action, and a contribution value for the collaboration between a plurality of personnel involved in the performance of the action.
　本発明の一態様に係る寄与値決定方法は、寄与値決定システムにより行なわれる方法であって、組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る単一の前記人員の自律性に対する寄与値、および前記行動の実行に係る複数の前記人員の間の協働性に対する寄与値を決定する。 The contribution value determination method according to one embodiment of the present invention is a method performed by a contribution value determination system, which determines, based on information related to an action performed by each of multiple personnel belonging to an organization, a contribution value for the autonomy of a single personnel involved in the performance of the action, and a contribution value for the collaboration between multiple personnel involved in the performance of the action.
　本発明によれば、組織に属する人員により実行される行動への貢献度合いである寄与値を適切に求めることができる。 According to the present invention, it is possible to appropriately calculate a contribution value, which is the degree of contribution to actions performed by personnel belonging to an organization.
図１は、本発明の一実施形態に係る寄与値決定システム（system）の適用例を示す図である。FIG. 1 is a diagram showing an application example of a contribution value determination system according to an embodiment of the present invention. 図２は、寄与値の種別の一例を示す図である。FIG. 2 is a diagram illustrating an example of types of contribution values. 図３は、寄与値の変数がとり得る値の一例を示す図である。FIG. 3 is a diagram showing an example of values that the variable of the contribution value can take. 図４は、自律性寄与値決定部または協働性寄与値決定部により決定される寄与値の種別の一例を表形式で示す図である。FIG. 4 is a diagram illustrating, in a table format, an example of the types of contribution values determined by the autonomy contribution value determiner or the cooperation contribution value determiner. 図５は、自律性寄与値決定部および協働性寄与値決定部による寄与値の決定の手順の一例を示すフローチャート（flow chart）である。Figure 5 is a flow chart showing an example of a procedure for determining contribution values by the autonomy contribution value determination unit and the collaboration contribution value determination unit. 図６は、複数のタスク（task）に係る寄与値の第１の例について説明する図である。FIG. 6 is a diagram illustrating a first example of contribution values related to a plurality of tasks. 図７は、複数のタスクに係る寄与値の変数がとり得る値の一例を示す図である。FIG. 7 is a diagram showing an example of possible values of the variables of the contribution values related to a plurality of tasks. 図８は、自律性寄与値決定部または協働性寄与値決定部により決定される、複数のタスクに係る寄与値の一例を表形式で示す図である。FIG. 8 is a diagram illustrating, in a table format, an example of contribution values related to a plurality of tasks, which are determined by the autonomy contribution value determiner or the cooperation contribution value determiner. 図９は、本発明の一実施形態に係る寄与値決定システムのハードウエア（hardware）構成の一例を示すブロック図（block diagram）である。Figure 9 is a block diagram showing an example of the hardware configuration of a contribution value determination system for one embodiment of the present invention.
　以下、図面を参照しながら、この発明に係わる一実施形態を説明する。
　本発明の一実施形態は、組織メンバ間の自律性および協働性に関する取得データ（data）に対して、組織メンバの自律性に対する寄与値、および組織メンバ間の協働性に関する有向関係についての寄与値、すなわち協働性の有無および正負の協働関係を決定する。これにより、組織に属する人員により実行される行動への貢献度合いである寄与値を適切に求めることができる。 Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
In one embodiment of the present invention, a contribution value for the autonomy of an organization member and a contribution value for a directional relationship regarding collaboration between organization members, i.e., the presence or absence of collaboration and a positive or negative collaboration relationship, are determined for acquired data regarding autonomy and collaboration between organization members. This makes it possible to appropriately determine a contribution value, which is a degree of contribution to an action performed by personnel belonging to an organization.
　寄与値とは、組織メンバ間のサポートしている貢献度合いである。自律性は、組織メンバ本人から本人の自己完結型のサポートとして定義する。また、協働性は、組織メンバから他のメンバへのサポート、または他のメンバから組織メンバ本人へのサポートの有向関係として定義する。 Contribution value is the degree of support given between organizational members. Autonomy is defined as self-contained support from an organizational member to himself/herself. Collaboration is defined as a directed relationship of support from an organizational member to other members, or support from other members to the organizational member himself/herself.
　本発明の一実施形態により、組織メンバ間の自律性および協働性に関して取得したデータに対して、組織メンバ本人の自律性または非自律性と、組織メンバ間の有向関係に対する正負の協働関係の情報を一元的な定量情報として取り扱うことができる。 One embodiment of the present invention allows the data acquired regarding the autonomy and collaboration between organizational members to be treated as centralized quantitative information, including the autonomy or non-autonomy of the organizational members themselves and information regarding positive and negative collaboration relationships in terms of directional relationships between organizational members.
　図１は、本発明の一実施形態に係る寄与値決定システムの適用例を示す図である。
　図１に示されるように、本発明の一実施形態に係る寄与値決定システム１００は、自律性寄与値決定部１０、協働性寄与値決定部２０、および結合部３０を有する。このシステムは、自律性寄与値決定部１０、協働性寄与値決定部２０、および結合部３０を有する寄与値決定装置を有するシステムであってよい。また、寄与値決定システム１００は、例えば自律性寄与値決定部１０、協働性寄与値決定部２０、および結合部３０の各々を有する寄与値決定装置であってもよい。 FIG. 1 is a diagram showing an application example of a contribution value determination system according to an embodiment of the present invention.
1, a contribution value determination system 100 according to an embodiment of the present invention has an autonomy contribution value determiner 10, a cooperability contribution value determiner 20, and a combination unit 30. This system may be a system having a contribution value determination device having the autonomy contribution value determiner 10, the cooperability contribution value determiner 20, and the combination unit 30. Furthermore, the contribution value determination system 100 may be a contribution value determination device having each of the autonomy contribution value determiner 10, the cooperability contribution value determiner 20, and the combination unit 30, for example.
　自律性寄与値決定部１０は、組織メンバの自律性に関する取得データを入力し、組織メンバの自律性に関する寄与値を決定して出力する。
　また、協働性寄与値決定部２０は、組織メンバ間の協働性に関する取得データを入力し、組織メンバ間の能動側および受動側両面での正負の協働関係に関する協働性寄与値を決定して出力する。結合部３０は、自律性寄与値決定部１０から出力された自律性寄与値と、協働性寄与値決定部２０から出力された協働性寄与値とを結合して、例えばベクトル（vector）形式の寄与値として外部に出力する。 The autonomy contribution value determining unit 10 inputs acquired data relating to the autonomy of organization members, and determines and outputs a contribution value relating to the autonomy of the organization members.
The cooperation contribution value determiner 20 receives acquired data on cooperation between organizational members, and determines and outputs cooperation contribution values related to positive and negative cooperation relationships between organizational members on both the active and passive sides. The combiner 30 combines the autonomy contribution value output from the autonomy contribution value determiner 10 and the cooperation contribution value output from the cooperation contribution value determiner 20, and outputs the combined value to the outside as a contribution value in, for example, a vector format.
　次に寄与値の変数を下記の通り定義する。この変数は、自律性に関する情報、すなわち、組織メンバi本人から組織メンバ本人iへのサポートに関する情報、および協働性に関する情報、すなわち、組織メンバiから組織メンバjへのサポートに関する情報を表現している。 Next, we define the contribution value variables as follows. These variables represent information about autonomy, i.e., information about support from organizational member i to organizational member i, and information about collaboration, i.e., information about support from organizational member i to organizational member j.
　寄与値の変数Ｘ（＝ｘｉｊ（ｘｉｊ≠ｘｊｉ））は、以下の式（１）のように表される。 A variable X (= xij ( xij ≠ xji )) of a contribution value is expressed as in the following formula (1).
Figure JPOXMLDOC01-appb-M000001
Figure JPOXMLDOC01-appb-M000001
　図２は、寄与値の種別の一例を示す図である。
　図２では、組織内の２人のメンバｉ及びｊに関する寄与値の種別の一例が示される。
　図２に示されるように、寄与値の種別は、組織メンバｉ及びｊに関して、寄与値ｘｉｊ、ｘｊｉ、ｘｉｉ、及びｘｊｊを含む。 FIG. 2 is a diagram illustrating an example of types of contribution values.
In FIG. 2, an example of the types of contribution values for two members i and j in an organization is shown.
As shown in FIG. 2, the types of contribution values include contribution values x ij , x ji , x ii , and x jj for organization members i and j.
　寄与値ｘｉｊ及びｘｊｉは、組織メンバ間の協働性を示す寄与値である。具体的には、寄与値ｘｉｊは、組織メンバｉが組織メンバｊを支援（サポート）しているときの貢献度を示し、寄与値ｘｊｉは、組織メンバｊが組織メンバｉを支援しているときの貢献度を示す。 The contribution values xij and xji are contribution values indicating cooperation between organization members. Specifically, the contribution value xij indicates the degree of contribution when organization member i supports organization member j, and the contribution value xji indicates the degree of contribution when organization member j supports organization member i.
　一方、寄与値ｘｉｉ及びｘｊｊは、組織メンバ個人の自律性を示す寄与値である。具体的には、寄与値ｘｉｉは、組織メンバｉが自分自身（すなわち、組織メンバｉ）を支援しているときの貢献度を示し、寄与値ｘｊｊは、組織メンバｊが自分自身（すなわち、組織メンバｊ）を支援しているときの貢献度を示す。 On the other hand, the contribution values xii and xjj are contribution values that indicate the autonomy of individual organization members. Specifically, the contribution value xii indicates the degree of contribution when organization member i supports himself (i.e., organization member i), and the contribution value xjj indicates the degree of contribution when organization member j supports himself (i.e., organization member j).
　図３は、寄与値の変数がとり得る値の一例を示す図である。
　図３では、Ｎ人のメンバを有する組織に関する寄与値がとり得る値の一例がＮ行Ｎ列の行列の形式で表現された例が示される（Ｎは２以上の整数）。 FIG. 3 is a diagram showing an example of values that the variable of the contribution value can take.
FIG. 3 shows an example of possible contribution values for an organization having N members, expressed in the form of a matrix with N rows and N columns (N is an integer equal to or greater than 2).
　そして、行列のｉ行ｊ列に対応する要素ｘｉｊに、ｉ番目の組織メンバがｊ番目の組織メンバを支援しているときの貢献度（寄与値）が割り当てられる（１≦ｉ，ｊ≦Ｎ）。 Then, the degree of contribution (contribution value) when the i-th organization member supports the j-th organization member is assigned to an element x ij corresponding to the i-th row and j-th column of the matrix (1≦i, j≦N).
　図３に示される行列の行及び列はそれぞれ、支援者（サポートする側）及び被支援者（サポートされる側）に対応する。すなわち、変数ｉ及びｊが互いに異なるとき（ｉ≠ｊ）、要素ｘｉｊは、組織メンバ間の協働性を示す寄与値に対応する。 The rows and columns of the matrix shown in Fig. 3 correspond to supporters (those who provide support) and supportees (those who are supported), respectively. That is, when variables i and j are different from each other (i ≠ j), an element xij corresponds to a contribution value indicating cooperation between organizational members.
　一方、変数ｉ及びｊが互いに等しいとき（ｉ＝ｊ）、要素ｘｉｊ（＝ｘｉｉ）は、組織メンバ個人の自律性を示す寄与値に対応する。 On the other hand, when the variables i and j are equal to each other (i=j), the element x ij (=x ii ) corresponds to a contribution value indicating the autonomy of an individual organizational member.
　上記の協働性を示す寄与値および自律性を示す寄与値は、例えば、－１以上１以下の実数の範囲内で数値化される。
　協働性を示す寄与値（例えば、要素ｘ１２）が正値であるときは、組織メンバ「１」から組織メンバ「２」へのサポートが当該組織メンバ「２」に対して有用なサポートであることを意味し、この正値が１に近いほど、サポートによる貢献度合いが高いことを意味する。 The contribution value indicating cooperation and the contribution value indicating autonomy are expressed as numerical values within the real number range of, for example, −1 to 1.
When the contribution value indicating cooperation (e.g., element x12 ) is a positive value, it means that the support from organization member "1" to organization member "2" is useful support to organization member "2," and the closer this positive value is to 1, the greater the contribution of the support.
　また、協働性を示す寄与値（例えば、要素ｘ２１）が負値であるときは、組織メンバ「２」から組織メンバ「１」へのサポートが当該組織メンバ「１」に対して負荷となるサポートなっていることを意味し、この負値が－１に近いほど、サポートによる貢献度合いが低いことを意味する。
　協働性を示す寄与値（例えば、要素ｘ１３）が０であるとき、組織メンバ「１」から組織メンバ「３」へのサポートがなく、無関係であることを意味する。 Furthermore, when the contribution value indicating cooperation (for example, element x21 ) is a negative value, it means that the support from organization member "2" to organization member "1" is support that places a burden on organization member "1," and the closer this negative value is to -1, the lower the degree of contribution of the support.
When the contribution value indicating cooperation (eg, element x 13 ) is 0, it means that there is no support from organization member “1” to organization member “3”, and there is no involvement.
　また、自律性を示す寄与値（例えば、要素ｘ１１）が正値であるとき、組織メンバ「１」が自律していることを意味し、この正値が１に近いほど、自律性が高いことを意味する。 Furthermore, when the contribution value indicating autonomy (for example, element x 11 ) is a positive value, it means that organization member “1” is autonomous, and the closer this positive value is to 1, the higher the autonomy is.
　一方で、自律性を示す寄与値（例えば、要素ｘ２２）が負値であるとき、組織メンバ「２」が自律していないことを意味し、この負値が－１に近いほど、自律性が低いことを意味する。 On the other hand, when the contribution value indicating autonomy (e.g., element x22 ) is a negative value, it means that organization member "2" is not autonomous, and the closer this negative value is to -1, the lower the autonomy is.
　図４は、自律性寄与値決定部または協働性寄与値決定部により決定される寄与値の種別の一例を表形式で示す図である。
　寄与値決定システム１００は、自律性寄与値決定部１０または協働性寄与値決定部２０により、組織メンバ間のサポートに関するデータに基づいて、図４に示される５つのパターン（pattern）のいずれかの寄与値を決定する。 FIG. 4 is a diagram illustrating, in a table format, an example of the types of contribution values determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
The contribution value determination system 100 determines a contribution value of one of the five patterns shown in Figure 4 based on data regarding support between organizational members using the autonomy contribution value determination unit 10 or the collaborative contribution value determination unit 20.
　自律性寄与値決定部１０は、自律性に関する情報、すなわち組織メンバ本人から本人へのサポートに関するデータを入力したとき、自律性の評価指標または評価基準に基づき、組織メンバが自律性の状態であるか非自律性の状態にあるかを判定し、この状態に応じた寄与値を決定する。 When the autonomy contribution value determination unit 10 receives information about autonomy, i.e., data about support from the organizational member to himself/herself, it determines whether the organizational member is in an autonomous or non-autonomous state based on an evaluation index or evaluation standard for autonomy, and determines a contribution value according to this state.
　協働性寄与値決定部２０は、協働性に関する情報、すなわち組織メンバ本人から組織メンバ他人へのサポート、または組織メンバ他人から組織メンバ本人へのサポートに関するデータを入力したとき、協働性の関係性の有無の評価指標または評価基準に基づいて、組織メンバ本人および組織メンバ他人の一方から他方へのサポートがなされている協働関係にあるか否か、すなわち関係性の有無を判定する。当該関係性がない、すなわち組織メンバ間の協働関係がない状態であるときは、協働性寄与値決定部２０は、この状態に応じた寄与値を決定する。 When the cooperation contribution value determination unit 20 receives information about cooperation, i.e., data about support from the organizational member himself to other organizational members, or support from other organizational members to the organizational member himself, it determines whether or not there is a cooperation relationship in which the organizational member himself and the other organizational members support each other, i.e., the presence or absence of a relationship, based on an evaluation index or evaluation criterion for the presence or absence of a cooperation relationship. When there is no such relationship, i.e., when there is no cooperation between the organizational members, the cooperation contribution value determination unit 20 determines a contribution value according to this state.
　更に、この関係性が有る場合は、協働性寄与値決定部２０は、サポートする側、サポートされる側のそれぞれの評価指標または評価基準に基づき、正の協働関係および負の協働関係のいずれの状態にあるかを判定し、この状態に応じた寄与値を決定する。 Furthermore, if this relationship exists, the cooperation contribution value determination unit 20 determines whether the relationship is a positive cooperation relationship or a negative cooperation relationship based on the respective evaluation indexes or evaluation criteria of the supporting and supported parties, and determines the contribution value according to this state.
　図４に示された例では、組織メンバｉ本人から本人へのサポートがなされている状態が判定され、自律性を示す寄与値ｘｉｉは正値、例えば「１」と決定され得る。また、組織メンバｊ本人から本人へのサポートがなされていない状態が判定され、自律性を示す寄与値ｘｊｊは負値、例えば「－１」と決定され得る。 4, a state in which the organization member i is providing support to himself/herself is determined, and the contribution value x ii indicating autonomy can be determined to be a positive value, for example, "1." Also, a state in which the organization member j is not providing support to himself/herself is determined, and the contribution value x jj indicating autonomy can be determined to be a negative value, for example, "-1."
　また、図４に示された例では、組織メンバｉから組織メンバｊへのサポートがなされていない状態が判定され、協働性を示す寄与値ｘｉｊは「０」と決定され得る。
　また、組織メンバｊから組織メンバｊへのサポートがなされている状態で、かつこのサポートが有用である状態、すなわち正の協働関係が成り立っている状態が判定されたときは、協働性を示す寄与値ｘｉｊは正値、例えば「１」と決定され得る。 Also, in the example shown in FIG. 4, a state in which no support is provided from organization member i to organization member j is determined, and the contribution value x ij indicating cooperation can be determined to be "0".
Furthermore, when it is determined that support is being provided from organization member j to organization member j and that this support is useful, that is, a positive cooperative relationship exists, the contribution value x ij indicating the cooperativeness can be determined to be a positive value, for example, “1”.
　さらに、上記のように組織メンバｊから組織メンバｊへのサポートがなされている状態で、かつこのサポートが負荷になっている状態、すなわち負の協働関係が成り立っている状態が判定されたときは、協働性を示す寄与値ｘｉｊは負値、例えば「－１」と決定され得る。 Furthermore, when it is determined that support is being provided from organization member j to organization member j as described above and that this support is a burden, that is, a negative cooperative relationship exists, the contribution value x ij indicating the cooperativeness may be determined to be a negative value, for example, “−1.”
　本実施形態は、媒体または通信方式は特に限定されない。
　例えば、自律性に関する情報としては、各組織メンバから当該業務に対するモチベーション（motivation）または自己効力感のアンケート（questionnaire）情報を取得して用いる。
　例えば、アンケート情報に記載される、当該業務に対する組織メンバ本人のモチベーションの種類と、そのモチベーションに対する自己効力感の数値情報を平均値化した情報を自律性の評価指標として計算し、この値が自律性の評価基準である一定の数値を上回るときは、自律性寄与値決定部１０は、組織メンバｉは自律的であると判定して、自律性を示す寄与値ｘｉｉを正値、例えば「１」と決定する。また、上記の総和が上記一定の数値以下であるときは、自律性寄与値決定部１０は、組織メンバｉは非自律的であると判定して、自律性を示す寄与値ｘｉｉを負値、例えば「－１」と決定する。 In this embodiment, the medium or communication method is not particularly limited.
For example, information regarding autonomy is obtained from each organization member in a questionnaire about motivation or self-efficacy for the job.
For example, the type of motivation of the organizational member himself/herself for the task in question, which is entered in the questionnaire information, and the numerical information of the self-efficacy for that motivation are averaged to calculate an evaluation index of autonomy, and when this value exceeds a certain numerical value that is an evaluation criterion for autonomy, the autonomy contribution value determiner 10 judges that the organizational member i is autonomous and determines the contribution value x ii indicating the autonomy to be a positive value, for example, "1." When the above sum is equal to or less than the certain numerical value, the autonomy contribution value determiner 10 judges that the organizational member i is non-autonomous and determines the contribution value x ii indicating the autonomy to be a negative value, for example, "-1."
　例えば、協働性に関する情報としては、通信端末に表示されるアイコン（icon）等でリアクション（reaction）が可能なコミュニケーションツール（communication tool）による組織メンバ同士のやり取りの情報を用いることができるとする。このとき、ある特定期間におけるコミュニケーションツールの組織内メンバのやり取りを取得し、このやり取りから組織メンバ同士のやり取りの回数と、やり取りに対するリアクションの情報が取得され得るものとする。 For example, information on collaboration can be information on interactions between organizational members using communication tools that allow reactions using icons displayed on communication terminals. In this case, it is possible to obtain information on interactions between organizational members using communication tools over a specific period of time, and from these interactions, obtain the number of interactions between organizational members and information on reactions to the interactions.
　このとき、組織メンバｉが組織メンバｊを相手として指定してメッセージ（message）を送っているときに組織メンバｉから組織メンバｊへのサポートが生じたとみなしたときに、このメッセージが送られた回数を協働性の評価指標として数え、この回数が、協働性の評価基準である特定の回数以上であれば、自律性寄与値決定部１０は、組織メンバｉと組織メンバｊは「協働している」、すなわち協働関係にあるとみなす。 In this case, when organizational member i sends a message specifying organizational member j as the recipient and it is deemed that support from organizational member i to organizational member j has occurred, the number of times this message was sent is counted as an evaluation index of cooperation, and if this number is equal to or exceeds a specific number that is the evaluation criterion for cooperation, the autonomy contribution value determination unit 10 considers that organizational member i and organizational member j are "collaborating," i.e., have a cooperative relationship.
　上記送られた回数が上記特定回数未満であれば、自律性寄与値決定部１０は、組織メンバｉと組織メンバｊは「協働していない」、すなわち協働関係にあるとみなし、協働性を示す寄与値ｘｉｊを「０」と決定する。 If the number of times the information is sent is less than the specified number of times, the autonomy contribution value determiner 10 determines that the organizational members i and j are “not collaborating,” i.e., are in a collaborative relationship, and determines the contribution value x ij indicating the collaboration to be “0.”
　上記のように協働しているとみなしたときに、組織メンバｉから組織メンバｊへ送られたメッセージの一定割合以上に対して、組織メンバｊから組織メンバｉへの何らかのポジティブな意味のリアクションがなされている場合、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊとの間には、正の協働関係があるとみなし、協働性を示す寄与値ｘｉｊを正値、例えば「１」と決定する。 When it is determined that the two organizations are cooperating as described above, if a certain percentage or more of the messages sent from organization member i to organization member j result in some kind of positive reaction from organization member j to organization member i, the cooperation contribution value determination unit 20 determines that there is a positive cooperation relationship between organization member i and organization member j, and determines the contribution value x ij indicating cooperation to be a positive value, for example, "1".
　一方で、上記のように協働しているとみなしたときに、組織メンバｉから組織メンバｊへ送られたメッセージの一定割合以上に対して、組織メンバｊから組織メンバｉへの何らかのネガティブな意味のリアクションがなされている場合、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊとの間には、負の協働関係があるとみなし、協働性を示す寄与値ｘｉｊを負値、例えば「－１」と決定する。
　取り扱うデータの種類および取得形態に上記の例に限られない。 On the other hand, when it is determined that they are collaborating as described above, if a certain percentage or more of the messages sent from organization member i to organization member j result in some kind of negative reaction from organization member j to organization member i, the collaboration contribution value determination unit 20 determines that there is a negative collaborative relationship between organization member i and organization member j, and determines the contribution value x ij indicating the collaboration to be a negative value, for example, "-1."
The type of data handled and the form of acquisition are not limited to the above examples.
　図５は、自律性寄与値決定部および協働性寄与値決定部による寄与値の決定の手順の一例を示すフローチャートである。
　自律性寄与値決定部１０は、自律性寄与値の決定に係る組織メンバｉの、自律性に関する情報を入力し、この情報に基づいて、組織メンバｉの自律性の評価指標を計算する（Ｓ１１）。 FIG. 5 is a flowchart showing an example of a procedure for determining the contribution values by the autonomy contribution value determiner and the cooperation contribution value determiner.
The autonomy contribution value determiner 10 inputs information about the autonomy of the organization member i for which the autonomy contribution value is to be determined, and calculates an evaluation index of the autonomy of the organization member i based on this information (S11).
　この評価指標が、自律性の評価基準を満たすとき（Ｓ１２）は、自律性寄与値決定部１０は、組織メンバｉの自律性寄与値ｘｉｉを正値、例えば「１」と決定する（Ｓ１３）。一方で、上記の評価指標が、自律性の評価基準を満たさないとき（Ｓ１４）は、自律性寄与値決定部１０は、組織メンバｉの自律性寄与値ｘｉｉを負値、例えば「－１」と決定する（Ｓ１５）。 When this evaluation index satisfies the evaluation criterion for autonomy (S12), the autonomy contribution value determiner 10 determines the autonomy contribution value x ii of the organization member i to be a positive value, for example, "1" (S13). On the other hand, when the evaluation index does not satisfy the evaluation criterion for autonomy (S14), the autonomy contribution value determiner 10 determines the autonomy contribution value x ii of the organization member i to be a negative value, for example, "-1" (S15).
　協働性寄与値決定部２０は、協働性寄与値の決定に係る組織メンバｉと組織メンバｊとの間、すなわちサポートする側とサポートされる側の間の、協働性に関する情報を入力し、この情報に基づいて、組織メンバｉと組織メンバｊとの間の協働の関係性の有無の評価指標を計算する（Ｓ２１）。 The collaboration contribution value determination unit 20 inputs information regarding collaboration between organizational member i and organizational member j, i.e., between the supporting party and the supported party, for which the collaboration contribution value is to be determined, and calculates an evaluation index for the presence or absence of a collaborative relationship between organizational member i and organizational member j based on this information (S21).
　この評価指標が、協働性の評価基準を満たさないとき（Ｓ２２）は、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊとの間の協働性寄与値ｘｉｊ（＝ｘｊｉ）を「０」と決定する（Ｓ２３）。 If this evaluation index does not satisfy the evaluation criterion for cooperation (S22), the cooperation contribution value determination unit 20 determines the cooperation contribution value x ij (=x ji ) between organization member i and organization member j to be “0” (S23).
　また、この評価指標が、協働性の評価基準を満たすとき（Ｓ２４）は、協働性寄与値決定部２０は、組織メンバｉから組織メンバｊへのサポートに係る正負の協働性の評価指標を計算する（Ｓ２５）。
　この評価指標が、組織メンバｉから組織メンバｊへのサポートに係る正負の協働性の評価基準を満たすとき（Ｓ２６）は、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊが正の協働関係にあると判定し、組織メンバｉから組織メンバｊへのサポートに係る協働性寄与値ｘｉｊを正値、例えば「１」と決定する（Ｓ２７）。 Furthermore, when this evaluation index satisfies the evaluation criterion for cooperation (S24), the cooperation contribution value determination unit 20 calculates a positive or negative cooperation evaluation index relating to the support from organization member i to organization member j (S25).
When this evaluation index satisfies the evaluation criteria for positive and negative cooperation regarding support from organization member i to organization member j (S26), the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a positive cooperation relationship, and determines the cooperation contribution value x ij regarding support from organization member i to organization member j to be a positive value, for example, “1” (S27).
　Ｓ２５で計算した評価指標が、組織メンバｉから組織メンバｊへのサポートに係る正負の協働性の評価基準を満たさないとき（Ｓ２８）は、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊが負の協働関係にあると判定し、組織メンバｉから組織メンバｊへのサポートに係る協働性寄与値ｘｉｊを負値、例えば「－１」と決定する（Ｓ２９）。 When the evaluation index calculated in S25 does not satisfy the evaluation criteria for positive or negative cooperation regarding the support from organization member i to organization member j (S28), the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a negative cooperation relationship, and determines the cooperation contribution value x ij regarding the support from organization member i to organization member j to be a negative value, for example, “−1” (S29).
　上記のように、組織メンバｉと組織メンバｊとの間の協働性の評価指標が協働性の評価基準を満たすとき（Ｓ２４）は、協働性寄与値決定部２０は、組織メンバｊから組織メンバｉへのサポートに係る正負の協働性の評価指標を計算することもできる（Ｓ３１）。 As described above, when the evaluation index of cooperation between organizational member i and organizational member j satisfies the evaluation criterion for cooperation (S24), the cooperation contribution value determination unit 20 can also calculate a positive and negative evaluation index of cooperation related to the support from organizational member j to organizational member i (S31).
　この評価指標が、組織メンバｊから組織メンバｉへのサポートに係る正負の協働性の評価基準を満たすとき（Ｓ３２）は、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊが正の協働関係にあると判定し、組織メンバｊから組織メンバｉへのサポートに係る協働性寄与値ｘｊｉを正値、例えば「１」と決定する（Ｓ３３）。 When this evaluation index satisfies the evaluation criterion for positive or negative cooperation related to the support from organization member j to organization member i (S32), the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a positive cooperation relationship, and determines the cooperation contribution value x ji related to the support from organization member j to organization member i to be a positive value, for example, “1” (S33).
　Ｓ３１で計算した評価指標が、組織メンバｊから組織メンバｉへのサポートに係る正負の協働性の評価基準を満たさないとき（Ｓ３４）は、協働性寄与値決定部２０は、組織メンバｉと組織メンバｊが負の協働関係にあると判定し、組織メンバｊから組織メンバｉへのサポートに係る協働性寄与値ｘｉｊを負値、例えば「－１」と決定する（Ｓ３５）。 When the evaluation index calculated in S31 does not satisfy the evaluation criteria for positive or negative cooperation regarding the support from organization member j to organization member i (S34), the cooperation contribution value determination unit 20 judges that organization member i and organization member j are in a negative cooperation relationship, and determines the cooperation contribution value x ij regarding the support from organization member j to organization member i to be a negative value, for example, “−1” (S35).
　そして、結合部３０は、Ｓ１３または１５で決定された自律性に係る寄与値と、Ｓ２３，２７，２９，３３または３５で決定された自律性に係る寄与値とを結合した値、例えば両者の寄与値を掛け合わせた値、またはその絶対値を出力する（Ｓ４１）。 Then, the combination unit 30 outputs a value obtained by combining the contribution value related to autonomy determined in S13 or 15 with the contribution value related to autonomy determined in S23, 27, 29, 33 or 35, for example, a value obtained by multiplying both contribution values, or the absolute value of the combined value (S41).
　図６は、複数のタスクに係る寄与値の第１の例について説明する図である。
　ここでは、複数のタスク、すなわち人員により実行される行動で成るタスク群Ｔのそれぞれを組織メンバｉまたはｊが遂行するときの自律性寄与値および協働性寄与値の決定について説明する。
　タスクは、組織の目的に応じて生成された作業である。組織メンバはタスクを遂行する役割を担い、この組織メンバによるタスクの遂行により成果を創出する。
　自律性を向上させるためには、組織メンバが自己コントロール（self control）可能な範囲でタスクを設定することが望ましい。複数人が担当するような作業については、１つのタスクの担当者が一人になるように、作業を細かいタスクに分割して取り扱う。 FIG. 6 is a diagram illustrating a first example of contribution values related to a plurality of tasks.
Here, the determination of the autonomy contribution value and the cooperation contribution value when an organizational member i or j performs each of a task group T consisting of a plurality of tasks, that is, actions performed by personnel, will be described.
A task is work generated according to an organization's objectives. Organizational members are responsible for carrying out the tasks, and the accomplishment of the tasks by organizational members produces results.
In order to improve autonomy, it is desirable to set tasks within the scope of self-control for organizational members. For work that is handled by multiple people, the work is divided into smaller tasks so that each task is handled by only one person.
　ここでは、自律性の例は、「組織メンバがタスク遂行のために実施する直接的活動に関する性質」、「タスクを完遂する」、「組織で未割当のタスクを担う」、および「他の社員が遂行できていない、実質未実施のタスクを代わりに遂行する」等が挙げられる。 Here, examples of autonomy include "the nature of direct activities that organizational members perform to accomplish tasks," "completing tasks," "taking on unassigned tasks in the organization," and "performing tasks that other employees have not yet completed or have not actually completed."
　ここでは、協働性の例は、「組織メンバが他の組織メンバのタスク遂行のために、間接的に実施するサポート活動に関する性質」、「他の組織メンバにアドバイス（advice）をする」、および「他の組織メンバに情報または道具を提供する」等が挙げられる。 Here, examples of collaboration include "the nature of support activities that organizational members indirectly perform to help other organizational members accomplish their tasks," "giving advice to other organizational members," and "providing information or tools to other organizational members."
　図６に示される各種の寄与値の意味を以下に示す。 The meanings of the various contribution values shown in Figure 6 are as follows:
Figure JPOXMLDOC01-appb-M000002
Figure JPOXMLDOC01-appb-M000002
　図７は、複数のタスクに係る寄与値の変数がとり得る値の一例を示す図である。
　図７では、Ｎ人のメンバを有する組織に関する寄与値がとり得る値の一例が各タスクについてＮ行Ｎ列の行列の形式で表現された例が示される（Ｎは２以上の整数）。 FIG. 7 is a diagram showing an example of possible values of the variables of the contribution values related to a plurality of tasks.
FIG. 7 shows an example of possible contribution values for an organization having N members, expressed in the form of a matrix with N rows and N columns for each task (N is an integer equal to or greater than 2).
　そして、タスクｋの遂行に係る行列のｉ行ｊ列に対応する要素 Then, the element corresponding to row i, column j of the matrix related to the execution of task k.
Figure JPOXMLDOC01-appb-M000003
Figure JPOXMLDOC01-appb-M000003
に、タスクｋの遂行にｉ番目の組織メンバがｊ番目の組織メンバを支援しているときの貢献度（寄与値）が割り当てられる（１≦ｉ，ｊ≦Ｎ）。 is assigned the contribution (contribution value) when the i-th organizational member supports the j-th organizational member in completing task k (1≦i, j≦N).
　図７に示される行列の行及び列はそれぞれ、支援者（サポートする側）及び被支援者（サポートされる側）に対応する。すなわち、変数ｉ及びｊが互いに異なるとき（ｉ≠ｊ）、要素 The rows and columns of the matrix shown in Figure 7 correspond to the supporter (the one providing support) and the supported person (the one being supported), respectively. In other words, when variables i and j are different from each other (i ≠ j), the element
Figure JPOXMLDOC01-appb-M000004
Figure JPOXMLDOC01-appb-M000004
は、タスクｋの遂行に係る組織メンバ間の協働性を示す寄与値に対応する。 corresponds to a contribution value indicating the degree of collaboration among organizational members in the performance of task k.
　一方、変数ｉ及びｊが互いに等しいとき（ｉ＝ｊ）、要素 On the other hand, when variables i and j are equal (i=j), the element
Figure JPOXMLDOC01-appb-M000005
Figure JPOXMLDOC01-appb-M000005
は、タスクｋの遂行に係る組織メンバ個人の自律性を示す寄与値に対応する。 corresponds to the contribution value indicating the autonomy of individual organizational members in the performance of task k.
　上記の協働性を示す寄与値および自律性を示す寄与値は、例えば、－１以上１以下の実数の範囲内で数値化される。 The contribution value indicating the above-mentioned cooperation and the contribution value indicating the autonomy are expressed as a numerical value within the real number range of, for example, -1 to 1.
　協働性を示す寄与値、例えば要素 Contribution values that indicate collaboration, e.g., elements
Figure JPOXMLDOC01-appb-M000006
Figure JPOXMLDOC01-appb-M000006
が正値であるときは、タスクｋの遂行に係る組織メンバ「１」から組織メンバ「２」へのサポートが当該組織メンバ「２」にとって有用であることを意味し、この正値が１に近いほど、サポートによる貢献度合いが高いことを意味する。 When is a positive value, it means that the support from organization member "1" to organization member "2" regarding the execution of task k is useful to organization member "2," and the closer this positive value is to 1, the greater the contribution of the support.
　また、協働性を示す寄与値、例えば要素 Also, contribution values that indicate collaboration, such as elements
Figure JPOXMLDOC01-appb-M000007
Figure JPOXMLDOC01-appb-M000007
が負値であるときは、タスクｋの遂行に係る組織メンバ「２」から組織メンバ「１」へのサポートが当該組織メンバ「１」に対して負荷となるサポートになっていることを意味し、この負値が－１に近いほど、サポートによる貢献度合いが低いことを意味する。 When is a negative value, it means that the support from organization member "2" to organization member "1" regarding the execution of task k is a burden on organization member "1," and the closer this negative value is to -1, the lower the degree of contribution of the support.
　協働性を示す寄与値、例えば、要素 Contribution values that indicate collaboration, e.g., elements
Figure JPOXMLDOC01-appb-M000008
Figure JPOXMLDOC01-appb-M000008
が０であるとき、組織メンバ「１」はタスクｋの遂行に係るサポートの面で組織メンバ「３」と無関係であることを意味する。 When is 0, it means that organizational member "1" is unrelated to organizational member "3" in terms of support for the execution of task k.
　上記のタスクｋの遂行に係る寄与値は、以下の式（２）のように表すこともできる。 The contribution value for the execution of the above task k can also be expressed as the following equation (2).
Figure JPOXMLDOC01-appb-M000009
Figure JPOXMLDOC01-appb-M000009
　また、自律性を示す寄与値、例えば、要素 Also, contribution values that indicate autonomy, e.g., elements
Figure JPOXMLDOC01-appb-M000010
Figure JPOXMLDOC01-appb-M000010
が正値であるとき、組織メンバ「１」がタスクｋの遂行において自律していることを意味し、この正値が１に近いほど、自律性が高いことを意味する。 When is a positive value, it means that organizational member "1" is autonomous in carrying out task k, and the closer this positive value is to 1, the higher the autonomy is.
　一方で、自律性を示す寄与値、例えば、 On the other hand, contribution values that indicate autonomy, such as
Figure JPOXMLDOC01-appb-M000011
Figure JPOXMLDOC01-appb-M000011
が負値であるとき、組織メンバ「２」がタスクｋの遂行において自律していないことを意味し、この負値が－１に近いほど、自律性が低いことを意味する。 When is a negative value, it means that organizational member "2" is not autonomous in the performance of task k, and the closer this negative value is to -1, the lower the autonomy is.
　図８は、自律性寄与値決定部または協働性寄与値決定部により決定される、複数のタスクに係る寄与値の一例を表形式で示す図である。
　上記の自律性を示す寄与値がとり得る値、および協働性を示す寄与値がとり得る値は、図８のように表すこともできる。
　例えば、ある組織メンバが、あるタスクを担当していない場合には、このタスクに係る自律性寄与値は「０」となり、該当のタスクを担当している場合には、このタスクに係る自律性寄与値は、上記のように自律性寄与値の評価基準に沿って、自律性寄与値は「１」から「－１」の範囲（０を除く）の値をとり得る。 FIG. 8 is a diagram illustrating, in a table format, an example of contribution values related to a plurality of tasks, which are determined by the autonomy contribution value determiner or the cooperation contribution value determiner.
The possible values of the contribution value indicating autonomy and the possible values of the contribution value indicating cooperation can also be expressed as shown in FIG.
For example, if an organizational member is not responsible for a certain task, the autonomy contribution value for that task will be "0", and if the member is responsible for the task, the autonomy contribution value for that task can take a value in the range of "1" to "-1" (excluding 0) in accordance with the evaluation criteria for autonomy contribution values as described above.
　図９は、本発明の一実施形態に係る寄与値決定システム１００のハードウエア構成の一例を示すブロック図である。
　図９に示された例では、上記の実施形態に係る寄与値決定システム１００は、例えばサーバコンピュータ（server computer）またはパーソナルコンピュータ（personal computer）により構成され、ＣＰＵ等のハードウエアプロセッサ（hardware processor）１１１Ａを有する。そして、このハードウエアプロセッサ１１１Ａに対し、プログラムメモリ（program memory）１１１Ｂ、データメモリ（data memory）１１２、入出力インタフェース１１３及び通信インタフェース１１４が、バス（bus）１１５を介して接続される。以下では、
　通信インタフェース１１４は、例えば１つ以上の無線の通信インタフェースユニット（interface unit）を含んでおり、通信ネットワーク（network）ＮＷとの間で情報の送受信を可能にする。無線インタフェースとしては、例えば無線ＬＡＮ（Local Area Network）などの小電力無線データ通信規格が採用されたインタフェースが使用される。 FIG. 9 is a block diagram showing an example of a hardware configuration of a contribution value determination system 100 according to an embodiment of the present invention.
In the example shown in Fig. 9, the contribution value determination system 100 according to the above embodiment is configured, for example, by a server computer or a personal computer, and has a hardware processor 111A such as a CPU. A program memory 111B, a data memory 112, an input/output interface 113, and a communication interface 114 are connected to this hardware processor 111A via a bus 115. In the following,
The communication interface 114 includes, for example, one or more wireless communication interface units, and enables transmission and reception of information to and from a communication network NW. As the wireless interface, for example, an interface that adopts a low-power wireless data communication standard such as a wireless LAN (Local Area Network) is used.
　入出力インタフェース１１３には、寄与値決定システム１００に付設される、利用者などにより用いられる入力デバイス（device）３００および出力デバイス４００が接続される。
　入出力インタフェース１１３は、キーボード（keyboard）、タッチパネル（touch panel）、タッチパッド（touchpad）、マウス（mouse）等の入力デバイス３００を通じて利用者などにより入力された操作データを取り込むとともに、出力データを液晶または有機ＥＬ（Electro Luminescence）等が用いられた表示デバイスを含む出力デバイス４００へ出力して表示させる処理を行なう。なお、入力デバイス３００および出力デバイス４００には、寄与値決定システム１００に内蔵されたデバイスが使用されてもよく、また、ネットワークＮＷを介して寄与値決定システム１００と通信可能である他の情報端末の入力デバイスおよび出力デバイスが使用されてもよい。 An input device 300 and an output device 400 that are attached to the contribution value determination system 100 and are used by a user or the like are connected to the input/output interface 113 .
The input/output interface 113 takes in operation data input by a user or the like through an input device 300 such as a keyboard, a touch panel, a touchpad, a mouse, or the like, and outputs the output data to an output device 400 including a display device using a liquid crystal or an organic EL (Electro Luminescence) display, or the like, for display. Note that the input device 300 and the output device 400 may be devices built into the contribution value determination system 100, or may be input devices and output devices of other information terminals that can communicate with the contribution value determination system 100 via the network NW.
　プログラムメモリ１１１Ｂは、非一時的な有形の記憶媒体として、例えば、ＨＤＤ（Hard Disk Drive）またはＳＳＤ（Solid State Drive）等の随時書込みおよび読出しが可能な不揮発性メモリ（non-volatile memory）と、ＲＯＭ（Read Only Memory）等の不揮発性メモリとが組み合わせて使用されたもので、一実施形態に係る各種制御処理等を実行する為に必要なプログラムが格納されている。 The program memory 111B is a non-transient tangible storage medium that combines a non-volatile memory such as a HDD (Hard Disk Drive) or SSD (Solid State Drive) that can be written to and read from at any time, with a non-volatile memory such as a ROM (Read Only Memory), and stores the programs necessary to execute various control processes, etc. according to one embodiment.
　データメモリ１１２は、有形の記憶媒体として、例えば、上記の不揮発性メモリと、ＲＡＭ（Random Access Memory）等の揮発性メモリ（volatile memory）とが組み合わせて使用されたもので、各種処理が行なわれる過程で取得および作成された各種データが記憶される為に用いられる。 The data memory 112 is a tangible storage medium that combines, for example, the above-mentioned non-volatile memory with a volatile memory such as RAM (Random Access Memory), and is used to store various data acquired and created during various processing steps.
　本発明の一実施形態に係る寄与値決定システム１００は、ソフトウエア（software）による処理機能部を有するデータ処理システムとして構成され得る。
　寄与値決定システム１００によるワークメモリなどとして用いられる記憶システムは、図９に示されたデータメモリ１１２が用いられることで構成され得る。ただし、これらの構成される記憶領域は寄与値決定システム１００内に必須の構成ではなく、例えば、ＵＳＢ（Universal Serial Bus）メモリなどの外付け記憶媒体、又はクラウド（cloud）に配置されたデータベースサーバ（database server）等の記憶システムに設けられた領域であってもよい。 The contribution value determination system 100 according to an embodiment of the present invention can be configured as a data processing system having a processing function unit implemented by software.
The storage system used as a work memory or the like by the contribution value determination system 100 can be configured by using the data memory 112 shown in Fig. 9. However, these configured storage areas are not essential components within the contribution value determination system 100, and may be areas provided in a storage system such as an external storage medium such as a USB (Universal Serial Bus) memory, or a database server located in the cloud.
　上記の処理機能部は、プログラムメモリ１１１Ｂに格納されたプログラムを上記ハードウエアプロセッサ１１１Ａにより読み出させて実行させることにより実現され得る。なお、この処理機能部は、特定用途向け集積回路（ＡＳＩＣ（Application Specific Integrated Circuit））またはＦＰＧＡ（Field-Programmable Gate Array）などの集積回路を含む、他の多様な形式によって実現されてもよい。 The above processing function unit can be realized by having the above hardware processor 111A read and execute a program stored in the program memory 111B. Note that this processing function unit may also be realized in a variety of other forms, including integrated circuits such as an application specific integrated circuit (ASIC (Application Specific Integrated Circuit)) or an FPGA (Field-Programmable Gate Array).
　また、実施形態に記載された手法は、計算機（コンピュータ）に実行させることができるプログラム（ソフトウエア手段）として、例えば磁気ディスク（フロッピー（登録商標）ディスク（Floppy disk）、ハードディスク（hard disk）等）、光ディスク（optical disc）（ＣＤ－ＲＯＭ、ＤＶＤ、ＭＯ等）、半導体メモリ（ＲＯＭ、ＲＡＭ、フラッシュメモリ（Flash memory）等）等の記録媒体に格納し、また通信媒体により伝送して頒布され得る。なお、媒体側に格納されるプログラムには、計算機に実行させるソフトウエア手段（実行プログラムのみならずテーブル（table）、データ構造も含む）を計算機内に構成させる設定プログラムをも含む。本システムを実現する計算機は、記録媒体に記録されたプログラムを読み込み、また場合により設定プログラムによりソフトウエア手段を構築し、このソフトウエア手段によって動作が制御されることにより上述した処理を実行する。なお、本明細書でいう記録媒体は、頒布用に限らず、計算機内部あるいはネットワークを介して接続される機器に設けられた磁気ディスク、半導体メモリ等の記憶媒体を含むものである。 The methods described in the embodiments can be stored as a program (software means) that can be executed by a computer on a recording medium such as a magnetic disk (floppy disk, hard disk, etc.), optical disk (CD-ROM, DVD, MO, etc.), semiconductor memory (ROM, RAM, Flash memory, etc.), and can be distributed by transmitting it via a communication medium. The programs stored on the medium also include a setting program that configures the software means (including not only execution programs but also tables and data structures) that the computer executes. The computer that realizes this system reads the program recorded on the recording medium, and in some cases configures the software means using the setting program, and executes the above-mentioned processing by having the operation controlled by this software means. Note that the recording medium referred to in this specification is not limited to a medium for distribution, but also includes storage media such as a magnetic disk or semiconductor memory installed inside the computer or in a device connected via a network.
　なお、本発明は、上記実施形態に限定されるものではなく、実施段階ではその要旨を逸脱しない範囲で種々に変形することが可能である。また、各実施形態は適宜組み合わせて実施してもよく、その場合組み合わせた効果が得られる。更に、上記実施形態には種々の発明が含まれており、開示される複数の構成要件から選択された組み合わせにより種々の発明が抽出され得る。例えば、実施形態に示される全構成要件からいくつかの構成要件が削除されても、課題が解決でき、効果が得られる場合には、この構成要件が削除された構成が発明として抽出され得る。 The present invention is not limited to the above-described embodiments, and can be modified in various ways in the implementation stage without departing from the gist of the invention. The embodiments may also be implemented in appropriate combination, in which case the combined effects can be obtained. Furthermore, the above-described embodiments include various inventions, and various inventions can be extracted by combinations selected from the multiple constituent elements disclosed. For example, if the problem can be solved and an effect can be obtained even if some constituent elements are deleted from all the constituent elements shown in the embodiments, the configuration from which these constituent elements are deleted can be extracted as an invention.
　　１００…寄与値決定システム
　　１０…自律性寄与値決定部
　　２０…協働性寄与値決定部
　　３０…結合部 100... Contribution value determination system 10... Autonomy contribution value determination unit 20... Collaborative contribution value determination unit 30... Coupling unit

Claims (8)

  1. 　組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る単一の前記人員の自律性に対する寄与値、および前記行動の実行に係る複数の前記人員の間の協働性に対する寄与値を決定する寄与値決定部を備える、
    　寄与値決定システム。     a contribution value determination unit that determines, based on information on an action performed by each of a plurality of personnel belonging to an organization, a contribution value for the autonomy of a single personnel involved in the execution of the action and a contribution value for cooperation among a plurality of personnel involved in the execution of the action;
    Contribution value determination system.
  2. 　前記寄与値決定部は、
    　　組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る複数の前記人員の間の協働関係の有無を判定し、この判定の結果に対する寄与値を前記協働性に対する寄与値として決定する、
    　請求項１に記載の寄与値決定システム。     The contribution value determination unit
    determining whether or not there is a collaborative relationship between the plurality of personnel involved in the execution of the actions based on information related to the actions performed by each of the plurality of personnel belonging to the organization, and determining a contribution value to the result of this determination as a contribution value to the collaborative nature;
    The contribution value determination system according to claim 1 .
  3. 　前記寄与値決定部は、
    　　組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る複数の前記人員の間の有向関係に対する協働関係の有無を判定し、前記協働関係があるときに、複数の前記人員の間の有向関係に対する正の協働関係があるか、または前記有向関係に対する負の協働関係があるかを判定し、この判定の結果に対する寄与値を前記協働性に対する寄与値として決定する、
    　請求項１に記載の寄与値決定システム。     The contribution value determination unit
    determining whether or not there is a collaborative relationship between the directional relationships among the plurality of personnel involved in the execution of the behavior based on information regarding the behavior performed by each of the plurality of personnel belonging to the organization, and when there is a collaborative relationship, determining whether there is a positive collaborative relationship between the directional relationships among the plurality of personnel or a negative collaborative relationship between the directional relationship, and determining a contribution value for the result of this determination as a contribution value for the cooperativeness;
    The contribution value determination system according to claim 1 .
  4. 　前記寄与値決定部により決定した前記自律性に対する寄与値および前記協働性に対する寄与値を結合してベクトル形式の寄与値として出力する結合部をさらに備えた、
    　請求項１に記載の寄与値決定システム。     The method further includes a combination unit that combines the contribution value for the autonomy and the contribution value for the cooperation determined by the contribution value determination unit and outputs the combined contribution value as a vector-format contribution value.
    The contribution value determination system according to claim 1 .
  5. 　前記寄与値決定部は、
    　前記複数の人員のいずれかが実行した複数の行動に係る情報に基づいて、前記自律性に対する寄与値、および前記協働性に対する寄与値を前記複数の行動の各々について決定する、
    　請求項１に記載の寄与値決定システム。     The contribution value determination unit
    determining a contribution value to the autonomy and a contribution value to the collaboration for each of the plurality of actions based on information related to a plurality of actions performed by any of the plurality of personnel;
    The contribution value determination system according to claim 1 .
  6. 　寄与値決定システムにより行なわれる方法であって、
    　組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る単一の前記人員の自律性に対する寄与値、および前記行動の実行に係る複数の前記人員の間の協働性に対する寄与値を決定する、
    　寄与値決定方法。     1. A method performed by a contribution value determination system, comprising:
    determining a contribution value for autonomy of a single person involved in the execution of an action and a contribution value for collaboration among a plurality of people involved in the execution of the action based on information related to the action performed by each of the plurality of people belonging to the organization;
    Contribution value determination method.
  7. 　前記組織に属する複数の人員の各々が実行した行動に係る情報に基づいて、前記行動の実行に係る複数の前記人員の間の協働関係の有無を判定し、この判定の結果に対する寄与値を前記協働性に対する寄与値として決定する、
    　請求項６に記載の寄与値決定方法。     determining whether or not there is a collaborative relationship between the plurality of personnel involved in the execution of the actions based on information related to the actions performed by each of the plurality of personnel belonging to the organization, and determining a contribution value to the result of this determination as a contribution value to the collaborative nature;
    A method for determining contribution values according to claim 6.
  8. 　請求項１乃至５のいずれか１項に記載の寄与値決定システムの前記各部としてプロセッサを機能させる寄与値決定処理プログラム。 A contribution value determination processing program that causes a processor to function as each of the components of the contribution value determination system according to any one of claims 1 to 5.
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2013080429A (en) * 2011-10-05 2013-05-02 Hitachi Ltd Action evaluation apparatus and action evaluation method
JP2016051457A (en) * 2014-08-28 2016-04-11 亮 鬼久保 Part time personnel evaluation system and potential evaluation system using the personnel evaluation result
WO2021140634A1 (en) * 2020-01-10 2021-07-15 曜 小野 Labor information management system and labor information management method

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2013080429A (en) * 2011-10-05 2013-05-02 Hitachi Ltd Action evaluation apparatus and action evaluation method
JP2016051457A (en) * 2014-08-28 2016-04-11 亮 鬼久保 Part time personnel evaluation system and potential evaluation system using the personnel evaluation result
WO2021140634A1 (en) * 2020-01-10 2021-07-15 曜 小野 Labor information management system and labor information management method

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