WO2024023543A1 - Traffic system for dispatch vehicle, shared terminal control device, and shared terminal control method - Google Patents

Traffic system for dispatch vehicle, shared terminal control device, and shared terminal control method Download PDF

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Publication number
WO2024023543A1
WO2024023543A1 PCT/IB2022/000430 IB2022000430W WO2024023543A1 WO 2024023543 A1 WO2024023543 A1 WO 2024023543A1 IB 2022000430 W IB2022000430 W IB 2022000430W WO 2024023543 A1 WO2024023543 A1 WO 2024023543A1
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WIPO (PCT)
Prior art keywords
user
shared terminal
transportation system
vehicle
information
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PCT/IB2022/000430
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French (fr)
Japanese (ja)
Inventor
誠秀 中村
龍馬 三角
千尋 玉越
Original Assignee
日産自動車株式会社
ルノー エス. ア. エス.
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Application filed by 日産自動車株式会社, ルノー エス. ア. エス. filed Critical 日産自動車株式会社
Priority to PCT/IB2022/000430 priority Critical patent/WO2024023543A1/en
Publication of WO2024023543A1 publication Critical patent/WO2024023543A1/en

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  • the present invention relates to a transportation system for dispatched vehicles, a shared terminal control device, and a method for controlling a shared terminal.
  • Patent Document 1 Conventionally, a vehicle sharing support system has been known that shortens the waiting time for transferring to a shared vehicle (for example, Patent Document 1).
  • the vehicle sharing support system described in Patent Document 1 acquires user movement information related to the public transportation service used by the user, the departure and arrival point at which the user is scheduled to get off, and the user's destination, and provides information on the user's movement to the departure and arrival point at which the user is scheduled to get off.
  • User group information indicating a user group for each destination is generated for users who are estimated to arrive at the departure/arrival point at which they are scheduled to get off within a predetermined time period including the arrival time.
  • the vehicle sharing support system allocates an available shared vehicle to the user group indicated by the user group information, and transmits the user group information to the provider of the shared vehicle.
  • the user movement information input screen displayed on the user's mobile terminal displays a list of routes to be used, a list of scheduled departure/arrival points, a list of flights to be used, and a destination input box. touches the list and box on the screen to input user movement information, and the mobile terminal transmits the input information to the vehicle sharing support system.
  • the problem to be solved by the present invention is to provide a transportation system for dispatched vehicles, a shared terminal control device, and a method for controlling a shared terminal, which can prevent the user's information input operations from becoming complicated.
  • the present invention extracts candidate locations for at least one of the alighting point where the user gets off from the dispatched vehicle and the destination to which the user heads using the dispatched vehicle, based on the user's usage history of the transportation system.
  • the above problem is solved by acquiring information on the candidate location and displaying the information on the candidate location on the display device of the shared terminal when a user's approach state is detected.
  • FIG. 1 is a conceptual diagram for explaining a transportation system for dispatched vehicles in this embodiment.
  • FIG. 2 is a block diagram showing an example of the configuration of a transportation system for dispatched vehicles.
  • FIG. 3 is a flowchart showing the flow of user actions, shared terminals, and server control processing.
  • FIG. 4 is a diagram showing an example of a display screen of a display device of a shared terminal.
  • FIG. 5 is a flowchart of subflows included in the control process of step S7 in FIG.
  • FIG. 6 is a classification table for sorting usage history of subsidiary transportation systems.
  • FIG. 1 is a conceptual diagram for explaining a transportation system for dispatched vehicles according to the present embodiment
  • FIG. 2 is a block diagram showing an example of the configuration of the transportation system for dispatched vehicles.
  • the transportation system for dispatched vehicles according to the present embodiment is a system for allocating a vehicle for transferring from a user's boarding point to a destination.
  • the transportation system includes dispatched vehicles (hereinafter also referred to as patrol vehicles) that travel in a patrol area 100 and dispatched vehicles that travel in a non-patrolled area 200.
  • the patrol vehicle is a vehicle that travels around a designated travel route within the patrol area 100.
  • the patrol area 100 includes a patrol route and pick-up and drop-off stations installed at predetermined intervals on the patrol route.
  • the patrol vehicle travels on a patrol route and stops at boarding and alighting points on the patrol route.
  • a user using the transportation system gets on and off the patrol vehicle from a boarding/disembarkation point on the patrol route.
  • the boarding and alighting points on the patrol route can be specified as the user's starting point and/or destination, and can also be set as the user's transit point.
  • the dispatched vehicle traveling in the non-patrolling area 200 travels on a travel route that connects a pick-up or drop-off place designated by the user and a transfer point on the patrol travel route.
  • the transportation system determines a travel plan for moving from boarding point A to boarding point C.
  • the travel plan includes information regarding the travel of the dispatched vehicle, such as the dispatched vehicle in which the user should ride, the route of the dispatched vehicle, and the arrival and departure times of the dispatched vehicle at the pick-up and drop-off points.
  • the travel plan is to travel with patrol vehicle X from boarding point A to transfer point B on the patrol travel route, transfer from patrol vehicle
  • the plan is to travel to destination C within patrol area 200 by dispatched vehicle Y.
  • the user's starting point and/or destination do not necessarily have to be within the patrolling area 100, but may also be the non-circulating area 200, and both the user's starting point and destination may be within the patrolling area 100 or the non-circulating area. It may be within 200.
  • the means of transportation from the departure point to the transit point or from the transit point to the destination need not be a dispatched vehicle, but may be public transportation such as a bus, train, airplane, or taxi, or multiple transportation methods. A combination of methods may be used.
  • the dispatch vehicle does not necessarily need to patrol, and the driving area of the dispatch vehicle does not need to be the patrol travel area.
  • vehicle The shortest route from the destination C to the destination C may be set as the second travel route.
  • Area 100 becomes the driving area of vehicle X.
  • the travel area 100 of the dispatch vehicle will be described as a patrol travel area of the dispatch vehicle, but the travel area 100 does not have to be a patrol area.
  • the area 200 may be a patrol area.
  • a user When using a ride dispatch service provided by a transportation system, a user uses a ride dispatch vehicle or another means of transportation other than a dispatch vehicle to move to a boarding point where a shared terminal is installed.
  • the shared terminal detects the user and sends information about the detected user to the server.
  • the server identifies the user based on the user's information, and extracts a candidate location for the drop-off location of the dispatch vehicle and/or the user's destination based on the usage history of the identified user.
  • the shared terminal acquires information about the candidate location from the server and displays the candidate location on the display screen of the shared terminal. The user selects a desired candidate location on the display screen of the shared terminal.
  • a dispatch vehicle headed for the candidate location is assigned to the user, and the user is ready to board the dispatch vehicle.
  • the user checks the screen of the display device of the shared terminal that displays candidate locations such as destinations, and performs a selection operation to select a candidate location. You will be able to use the dispatch vehicle only by doing so.
  • the user may reserve a dispatch vehicle in order to use the dispatch service provided by the transportation system.
  • a user accesses the server using a user terminal or a shared terminal and inputs information necessary for reserving a dispatched vehicle. Based on the input information, the server assigns the user a desired dispatched vehicle and completes the reservation. This allows the user to use the reserved dispatch vehicle.
  • the shared terminal 10 is a device (for example, a digital signage, a roadside terminal) that communicates with a server, displays images and characters on a flat display or a projector, and outputs guidance information regarding the transportation system.
  • the shared terminal 10 does not necessarily need to be installed on the roadside.
  • the shared terminal 10 may be installed in a parking space, or may be a terminal used at a facility such as a store.
  • the shared terminal 10 is not necessarily limited to being used outdoors, and may be a terminal that is used indoors.
  • the shared terminal 10 may be a terminal that is movable by the user.
  • the shared terminal 10 will be explained as a roadside terminal.
  • the shared terminal 10 is installed at each boarding and alighting point on the patrol route.
  • the guidance information of the transportation system is not limited to general guidance information of the system (information for an unspecified number of users), but is guidance information for detected users.
  • user P rides in patrol vehicle X from boarding point A and arrives at transfer point B.
  • the shared terminal 10 detects the user P and causes the display device of the shared terminal 10 to display information about the candidate destination of the user P.
  • user P rode in dispatch vehicle X, traveled from boarding point A to transfer point B, transferred to dispatch vehicle Y at transfer point B, and moved to destination C.
  • Such behavior history of user P is stored in the server as a usage history, and the server selects the destination as a candidate destination from transit point B for the current usage based on the usage history of user P. Extract C.
  • candidate locations including destination C are displayed on the display device of the shared terminal 10. That is, information on candidate locations including destination C becomes guidance information for user P.
  • the server allocates the dispatch vehicle Y traveling from the transit point B toward the destination C to the user P's reservation.
  • the transportation system includes a shared terminal 10, a server 20, a dispatch vehicle 30, and a user terminal 40.
  • the shared terminal 10 is a terminal set at a boarding point and/or alighting point of a dispatched vehicle, and is a device for displaying guidance information, advertising information, etc. of the transportation system.
  • the server 20 manages dispatched vehicles.
  • the dispatch vehicle 30 is a vehicle dispatched to a user, and may be an electric vehicle, a hybrid vehicle, a vehicle using only an engine as a driving source, or the like. Further, the dispatch vehicle is a vehicle that is driven by a driver, a vehicle that has an autonomous driving function, or the like.
  • a vehicle having an autonomous driving function may be a vehicle capable of autonomous driving without driver intervention, such as an unmanned taxi, or a manned taxi.
  • the user terminal 40 is a terminal owned by a user.
  • the shared terminal 10, the server 20, the dispatch vehicle 30, and the user terminal 40 are connected to each other so that they can send and receive information via a telecommunications network NW such as the Internet.
  • the shared terminal 10 includes a shared terminal control device 11, a display device 18, and a communication device 19.
  • the shared terminal control device 11 is a device that controls the shared terminals 10 installed on the patrol route of the dispatch vehicle 30, and executes each function by storing a program in a ROM (Read Only Memory) and executing the program.
  • the computer is equipped with a CPU (Central Processing Unit) and a RAM (Random Access Memory).
  • the shared terminal control device 11 has a function of detecting the approach of the user to the terminal device, a function of acquiring information regarding the drop-off point of the dispatch vehicle or a candidate destination of the user, and a function of displaying guidance information on the display device 18.
  • the shared terminal control device 11 includes a detection section 12, an information acquisition section 13, a display control section 14, an operation input section 15, a reservation reception section 16, and a link establishment section 17 as functional blocks for executing various functions. There is. Note that the shared terminal control device 11 is not limited to the function of the detection unit 12, and may have other functions such as a function of managing reservations for dispatched vehicles, and may have some of the functions included in the server 20. You may do so.
  • the detection unit 12 detects a user approach state, which is a state in which the user approaches the shared terminal 10.
  • the user proximity state is a state in which the user is located within a predetermined range (for example, within several meters) from the installation position of the shared terminal 10.
  • the detection unit 12 detects the user, for example, by face authentication or line-of-sight detection using a camera installed in the shared terminal 10.
  • the detection unit 12 may detect the user based on the user's gesture. Alternatively, the detection unit 12 may detect the user's approach state using position information of the user terminal.
  • the detection unit 12 detects the user using the following flow, for example.
  • the detection unit 12 detects the user's face from the captured image of the activated camera, and determines whether the detected state has been maintained for a predetermined period of time. For example, if a user passes in front of the camera, the face cannot be detected for a predetermined period of time, so detection is disabled. If the user can be detected, the detection unit 12 acquires the user's biometric information.
  • the user's biometric information is information used to identify the user, such as the user's facial expression, irises, and gait (how to walk).
  • the user registers a facial image during initial registration to use the transportation system, and the server 20 stores the user's registration information in a database. Registration of a user's biometric information (personal information), such as a facial image, is required in order to use the transportation system. Note that the user's biometric information only needs to be managed by the shared terminal 10 and/or the server 20.
  • the detection unit 12 compares the biometric information acquired from the facial image with the biometric information managed by the server 20, and if the comparison is successful, determines that the registered user has been identified (authentication is complete). If the user has been identified, the detection unit 12 transmits a flag to the server 20 indicating that the user has been identified. Note that if the detection unit 12 is unable to identify a registered user from the biometric information, the shared terminal control device 11 displays a guidance screen to prompt the user to perform initial registration to use the transportation system. It may also be displayed on the device 18. Note that the detection unit 12 detects a state in which the user approaches the shared terminal 10 and is able to identify that the approaching user is a registered user using the transportation system (a state in which the individual user can be identified). may be detected as a user approach state.
  • the process for identifying the individual user by the detection unit 12 may be executed by the server 20.
  • the detection unit 12 transmits information on the detected user (for example, a captured image) to the server 20 .
  • the server 20 stores the user's biometric information in a database 25, and identifies the individual by referring to the stored user biometric information.
  • the information acquisition unit 13 acquires information on candidate locations extracted based on the usage history of the transportation system by the user.
  • the extracted candidate locations are at least one of the alighting location where the user gets off from the dispatch vehicle and the destination to which the user is heading using the dispatch vehicle.
  • the alighting place where the user gets off from the dispatched vehicle and the destination to which the user heads using the dispatched vehicle are also collectively referred to as "destination candidates.”
  • a user P gets off the patrol vehicle X at a transit point B and approaches a shared terminal 10 installed at the transit point B.
  • the detection unit 12 detects the state of proximity of the user to the user P, and transmits a flag to the server 20 indicating that the user has been identified.
  • the information acquisition unit 13 acquires information regarding the destination candidate of the user P from the server 20 as a response signal to the flag.
  • the information regarding user P's destination candidates includes at least information about destination C.
  • the information acquisition unit 13 may acquire reservation information for the dispatched vehicle 30 as guidance information for the user.
  • the reservation information of the dispatched vehicle 30 is information regarding the travel plan of the dispatched vehicle reserved by the user using the transportation system, and includes time information such as the departure time of the dispatched vehicle 30, position information such as the departure time, and information about the dispatched vehicle 30. Information on driving routes, etc.
  • the travel plan of the dispatched vehicle 30 may include information on the transfer location, the transit vehicle 30, etc. when the dispatched vehicle 30 transfers.
  • the display control unit 14 controls the display device 18 of the shared terminal 10.
  • the detection unit 12 detects the user's approach state, it causes the display device 18 to display information regarding the destination candidate.
  • the display control unit 14 displays the information on the destination candidate acquired by the information acquisition unit 13 on the display device 18. A control command is generated and output to the display device 18.
  • the operation input unit 15 accepts input operations by the user.
  • the operation input unit 15 controls the display device 18 and receives input operations by touch operations on the display device 18 .
  • the operation input unit 15 accepts the destination selection operation. Note that if the destination candidates displayed on the display device 18 do not include the destination desired by the user, the user may specify any destination on the screen of the display device 18. . Further, the user does not necessarily have to operate the touch panel of the display device 18, but may operate the user terminal 40, and the shared terminal 10 may receive input operations via the user terminal 40.
  • the reservation reception unit 16 accepts the reservation operation and displays a reservation information screen for reserving a dispatch vehicle. It is displayed on the display device 18.
  • the reservation reception unit 16 cooperates with the reservation management unit 21 of the server 20 to proceed with control processing for reservation of a dispatched vehicle. Specifically, the reservation reception unit 16 acquires information necessary for the reservation from the server 20 via the information acquisition unit 13, executes the reservation application, and displays a guidance screen for accepting the reservation operation on the display device 18. indicate.
  • the reservation accepting unit 16 accepts a reservation for using the dispatched vehicle 30 and transmits the accepted information to the server 20 .
  • the reservation reception unit 16 cooperates with the reservation management unit 21 of the server 20 to perform reservation processing for the dispatched vehicle 30 so as to satisfy the user's wishes.
  • the link establishment unit 17 establishes a link between the shared terminal 10 and the user terminal 40 and outputs information to the user terminal 40 via the communication device 19.
  • the link is a communication network that connects the shared terminal 10 and the user terminal 40, and is, for example, a short-range communication network such as Bluetooth (registered trademark).
  • the link establishment unit 17 sends an e-mail to the user terminal 40, and the user terminal
  • the link establishment unit 17 establishes a link with the user terminal 40 .
  • the detection unit 12 may use the establishment of a link by the link establishment unit 17 to detect the user approach state. That is, when the link establishment section 17 is able to establish a link with the user terminal 40, the detection section 12 may detect that the user is approaching.
  • the link establishment unit 17 may output the guidance information acquired by the information acquisition unit 13 to the user terminal. Further, when the link establishment unit 17 acquires a control command for displaying the guidance information acquired by the information acquisition unit 13 on the display device of the user terminal 40 from the display control unit 14, the link establishment unit 17 transmits the control command to the user. It may also be sent to the terminal.
  • the display device 18 displays information on destination candidates, guidance information on the transportation system, and reservation information.
  • the display device 18 is, for example, a flat display, a projector, or the like.
  • the communication device 19 connects to the telecommunications network NW and sends and receives signals to and from the server 20, dispatch vehicle 30, and user terminal 40.
  • the communication device 19 can also connect to the user terminal 40 through a dedicated line if the link establishing unit 17 has established a link between the shared terminal 10 and the user terminal 40 .
  • the server 20 includes a reservation management section 21, a vehicle management section 22, a usage history storage section 23, a candidate location extraction section 24, a database 25, and a communication device 26.
  • the server 20 controls the shared terminal 10 and the dispatch vehicle 30, and performs transportation system usage registration, user information management, reservation management of the dispatch vehicle, and the like.
  • the server 20 has a program to be executed in order to manage the dispatch service using the transportation system, and executes various functions by executing the program.
  • the server 20 includes a ROM that stores programs, a CPU for executing the programs, and the like.
  • the server 20 has a reservation management section 21, a vehicle management section 22, a usage history storage section 23, and a candidate location extraction section 24 as functional blocks.
  • the reservation management unit 21, vehicle management unit 22, usage history storage unit 23, and candidate location extraction unit 24 are functional blocks for executing some of the functions of the server 20, and the server 20 is configured as shown in FIG. It is also possible to execute functions other than those of the functional blocks shown in .
  • the reservation management unit 21 manages reservation information including user information of users who have registered to use the transportation system, dispatched vehicles reserved by the users, and travel plans for the reserved dispatched vehicles.
  • the user operates the shared terminal 10 or the user terminal 40 to perform initial registration.
  • the user may input personal information such as the user's name and home address, and may further input attribute information indicating the user's attributes such as the user's gender and preferences.
  • the reservation management unit 21 manages user information by storing information at the time of initial registration input via the shared terminal 10 or the user terminal 40 in the database 25.
  • the user When reserving a ride-hailing vehicle, the user operates the application software on the user terminal 40 that he or she owns, and enters information necessary for reserving the ride-hailing vehicle, such as the user's desired departure point, departure time, number of passengers, destination, and arrival time. Enter the information.
  • the information necessary for the reservation is not limited to the operation of the user terminal 40, and may be input by the operation of the shared terminal 10.
  • the input reservation information is transmitted to the server 20, and the reservation management unit 21 of the server 20 extracts a dispatched vehicle 30 that can meet the user's request from among the dispatched vehicles 30 and determines a travel plan. In the example of FIG. 1, the reservation management unit 21 determines a travel plan for traveling from a boarding point A to a destination C.
  • the reservation management unit 21 may determine the travel plan while confirming the user's wishes, such as the dispatch vehicle 30, boarding and alighting points, boarding and alighting times, and transit points. For example, when the user inputs a tourist spot, a commercial facility, etc. as a desired destination, the reservation management unit 21 extracts points where the dispatch vehicle 30 can arrive as destination candidates in order of proximity to the desired destination. , information on destination candidates is transmitted to the shared terminal 10 or the user terminal 40. Then, the user operates the shared terminal 10 or the user terminal 40 to determine a destination from among the destination candidates.
  • the reservation management unit 21 may determine the travel plan while confirming the user's wishes, such as the dispatch vehicle 30, boarding and alighting points, boarding and alighting times, and transit points. For example, when the user inputs a tourist spot, a commercial facility, etc. as a desired destination, the reservation management unit 21 extracts points where the dispatch vehicle 30 can arrive as destination candidates in order of proximity to the desired destination. , information on destination candidates is
  • the reservation management unit 21 records the determined travel plan in the database 25 as reservation information for the dispatched vehicle 30 after linking it with the personal information of the user who made the reservation. Further, the reservation management unit 21 transmits the reservation information stored in the database 25 to the shared terminal 10 or the user terminal 40 in response to a request from the shared terminal 10 or the user terminal 40.
  • the vehicle management unit 22 manages the operation of the dispatch vehicle 30 using the travel plan of the dispatch vehicle 30, the current position of the dispatch vehicle 30, and the current traffic situation.
  • the travel plan of the dispatch vehicle 30 may be determined according to a predetermined operation schedule as long as it is within the patrol area 100.
  • the vehicle allocation plan for the non-visited area 200, which is outside the patrol area 100, corresponds to a travel plan determined by the reservation management unit 21 according to the user's wishes.
  • the vehicle management unit 22 also updates the travel plan according to traffic conditions and the like.
  • the vehicle management unit 22 also calculates a travel route included in the travel plan.
  • the vehicle management unit 22 calculates the travel route of the dispatched vehicle traveling toward the selected destination. For example, in the example of FIG. 1, it is a travel route from transfer point B to destination C, and is a travel route of dispatch vehicle Y. Note that the vehicle management section 32 in this embodiment corresponds to the "calculation section" of the present invention.
  • the usage history storage unit 23 stores the usage history by acquiring the usage history of the transportation system by the user and storing the acquired usage history in the database 25.
  • the usage history of the transportation system is the usage history of the dispatch vehicle 30 used by the user. Further, the usage history of the transportation system may include the user's behavior history.
  • the usage history includes at least one of the following: the location where the user got on and/or got off the dispatch vehicle 30, the time when the user got on and/or got off the dispatch vehicle 30, the travel route of the dispatch vehicle 30, the vehicle type of the dispatch vehicle 30, etc. Contains one piece of information.
  • the action history includes facilities or places where the user stopped by using the dispatch vehicle 30, facilities where the user stopped before getting on the dispatch vehicle 30, facilities where the user went after getting off the dispatch vehicle 30, facilities where the user went to dispatch the dispatch vehicle 30, etc. It includes at least one of information such as the usage history of means of transportation used other than the vehicle 30, and places where the user frequently stays, such as his or her home. Further, the usage history and action history may include information on other users with whom the user acted together.
  • a user P whose home is point C, heads to a transfer point B in a private car driven by a family member, transfers to a dispatch vehicle X at the transfer point B, gets on the dispatch vehicle Head to A and get off the dispatched vehicle X at point A.
  • the user P eats at a restaurant S on the way from the point C to the transit point B, gets off the dispatch vehicle X at the point A, and then arrives at the hospital T as the user P's destination.
  • the usage history of user P includes information on transfer point B (boarding point) and point A (dropoff point), information on boarding and alighting time of dispatched vehicle X, and the like.
  • the action history of the user P includes information regarding the restaurant S and the hospital T, usage information of the private car, information of fellow passengers, and the like.
  • the usage history storage unit 23 acquires the user's usage history of the transportation system and the user's behavior history from the user terminal 40, the reservation information of the dispatched vehicle 30, the travel plan of the dispatched vehicle 30, and input information from the user.
  • the usage history storage unit 23 may acquire the reservation information as the usage history. Further, the usage history storage unit 23 may acquire the travel plan after the dispatched vehicle 30 travels as the usage history.
  • the usage history storage unit 23 connects to the dispatch vehicle 30 and extracts the usage history from the travel history data of the dispatch vehicle 30. Further, the usage history storage unit 23 may extract data regarding the user's behavior history from the user terminal 40 when the server 20 and the user terminal 40 are connected.
  • the user terminal 40 has applications such as the terminal's GPS function, ticket arrangement for accommodation facilities and transportation facilities, and user schedule management. Data related to the history is specified and transmitted to the server 20. Thereby, the user terminal 40 can acquire the user's action history.
  • the candidate location extraction unit 24 extracts candidate destination locations based on the user's usage history of the transportation system detected by the detection unit 12.
  • the candidate location extracting unit may extract at least one of the alighting location where the user gets off from the dispatch vehicle 30 and the destination to which the user is heading using the dispatch vehicle 30 as the candidate destination location.
  • the candidate location extraction unit 24 identifies the user's action history up to the time the user arrives at the shared terminal 10.
  • the user's usage history of the dispatch vehicle 30 corresponds to the action history.
  • the candidate location extraction unit 24 refers to the database 25 and identifies the detected user's past usage history of the transportation system.
  • the candidate location extraction unit 24 compares the most recent action history with the usage history of the transportation system stored in the database 25, and calculates the correlation. Then, the candidate location extraction unit 24 identifies the usage history that has a high correlation with the most recent action history from among the usage history of the transportation system stored in the database 25, and identifies the alighting point and the usage history indicated by the highly correlated usage history. /Or extract the destination as a destination candidate. Note that, as an example of the condition for extracting destination candidates by the candidate location extraction unit 24, the user approaches the shared terminal 10 and is detected by the detection unit 12.
  • the shared terminal 10 does not necessarily have to The location is not limited to a transfer point for connecting transportation means, but may be a departure point of a dispatched vehicle within the patrol area 100 (corresponding to the boarding point A in FIG. 1). Furthermore, the behavior history and usage history that are compared to calculate the correlation are not limited to the most recent history, but may be behavior history and usage history within a predetermined period in the past.
  • the candidate location extracting unit 24 may extract not only candidate destinations but also candidate locations of transit locations for connecting multiple means of transportation.
  • a user approaches a shared terminal 10 installed at a boarding and alighting point on a patrol route near a starting point.
  • the candidate location extraction unit 24 refers to the database 25 to obtain the usage history of the detected user, and determines the boarding location of the detected user's dispatch vehicle. Extract the usage history as a starting point.
  • the candidate location extraction unit 24 extracts transit locations that have been used many times as candidate locations from the extracted usage history. At this time, the candidate location extraction unit 24 may extract destinations and/or drop-off locations that have been used frequently from the extracted usage history as candidate destination locations.
  • the database 25 stores personal information of registered users, reservation information of dispatched vehicles, usage history of the transportation system by users, behavior history of users, etc.
  • the communication device 26 is connected to the telecommunications network NW and sends and receives signals to and from the shared terminal 10, the dispatch vehicle 30, and the user terminal 40.
  • the dispatch vehicle 30 is a vehicle used for transporting users under the management of the server 20.
  • the dispatch vehicle 30 includes at least a communication device 31 that can communicate with the server 20.
  • the dispatch vehicle 30 transmits current vehicle position information to the server 20 via the communication device 31.
  • the communication device 31 connects to the telecommunications network NW and sends and receives signals to and from the server 20 .
  • the communication device 31 may communicate with the shared terminal 10 and the user terminal 40.
  • the user terminal 40 is a terminal owned by the user, and is a portable terminal device such as a smartphone or a tablet terminal.
  • the user terminal 40 has a display and displays the transportation system guidance information transmitted from the shared terminal 10 or the server 20 on the screen of the display.
  • FIG. 3 is a flowchart showing the user's behavior and the flow of control processing of the shared terminal 10 and the server 20.
  • step S1 the user moves to a boarding/disembarking point on the patrol route using the dispatch vehicle 30, a means of transportation other than the dispatch vehicle 30, walking, a private car, or other means of transportation.
  • step S2 the detection unit 12 of the shared terminal 10 installed at the boarding/disembarkation area detects the user's approach state.
  • step S3 the server 20 performs authentication processing for user identification.
  • FIG. 4 is a diagram for explaining the display screen of the display device 18 of the shared terminal 10.
  • FIG. 4(a) shows a state in which multiple users are detected
  • FIG. 4(b) shows a state in which one user is detected. Indicates the detected state.
  • a detection area that can detect the user's face, iris, gait, etc. is set within the display screen of the display device 18, and when the user's face, etc. is displayed within the area, the display device 18 performs image processing. Detect the user. As shown in FIG. 4A, when the detection unit 12 detects a plurality of users on the screen of the display device 18, the detection unit 12 displays a "Start Authentication" button on the screen. If multiple users are displayed on the screen, it may not be possible to select the target for identifying the individual, so when the start of authentication is displayed and the user touches the start authentication button, authentication for identifying the user starts. do. Further, the detection unit 12 displays the detected users on the screen by displaying a circle around the face of the detected user. By checking this circle display, the user can determine whether the user to be authenticated has been successfully detected.
  • the detection unit 12 starts a timer in accordance with the display of the "Start Authentication" button.
  • the detection unit 12 starts authentication when there is a touch operation on the "Start Authentication” button within a predetermined time, or when a predetermined time elapses without a touch operation on the "Start Authentication” button.
  • the detection unit 12 transmits an image of the selected person to the server 20 together with an authentication start flag in order to start authentication. The selection may be performed by the user's touch operation, or a person surrounded by a circle may be automatically selected.
  • the detection unit 12 when the detection unit 12 detects one user on the screen of the display device 18, the detection unit 12 displays the "Cancel Authentication" button on the screen and uses a timer. Start. Also, as in the case of multiple users, the detection unit 12 displays a circle mark on the face of the detected user. If there is only one user detected, the certainty of user detection is higher than when multiple users are detected, so there is no button displaying something like "Start authentication", and the user will be identified after a predetermined period of time has passed. Authentication begins.
  • the detection unit 12 transmits the image of the detected person together with an authentication start flag to the server 20 in order to start authentication. Note that the person's image corresponds to the user's personal information.
  • the server 20 When the server 20 receives the authentication start flag from the detection unit 12 of the shared terminal 10, it accesses the database 25 that stores the user's biometric information based on the personal information that is the user's image.
  • the database 25 may include, for example, a plurality of databases separated by elements of biological information. Elements of biometric information include, for example, a face image, iris information, and a gait model.
  • the server 20 compares the image of the person obtained from the detection unit 12 with the biometric information stored in the database 25. If multiple users are detected, each user is identified. For example, if multiple users are detected and some of the users can be identified from the facial image, but the remaining users cannot be identified, the detection unit 12 uses other elements of biometric information for authentication. I do. Then, the server 20 outputs the authentication result to the shared terminal 10 or the user terminal 40. Note that authentication may be performed by combining a plurality of databases separated for each element of biometric information.
  • step S4 the candidate location extraction unit 24 of the server 20 acquires the position information of the shared terminal 10 that detected the user.
  • the candidate location extraction unit 24 acquires the detected user's action history.
  • the candidate location extraction unit 24 acquires the action history from the travel plan (travel history) of the dispatch vehicle 30 in which the user was riding.
  • the candidate location extracting unit 24 connects to the user terminal 40 and acquires the behavior history from data related to the user's behavior history. Further, the candidate location extraction unit 24 accesses the database and acquires the usage history of the detected user.
  • step S6 the candidate location extraction unit 24 acquires time information when the user operated the shared terminal 10. For example, the timing at which the authentication start flag is received from the detection unit 12 is assumed to be the time when the shared terminal 10 is operated.
  • the candidate location extraction unit 24 extracts destination candidates.
  • the candidate location extraction unit 24 extracts destination candidates in the following manner.
  • the usage history stored in the database 25 includes the departure point/transfer point/destination of the dispatch vehicle 30, the user's boarding/dropping point/drop-in facility, the time of use, the travel route of the dispatch vehicle 30, and the user's travel route. It includes various elements of The usage history stored in the database 25 may be divided into elements and then stored in a plurality of databases 25 in association with user information and destination candidates.
  • the candidate location extraction unit 24 acquires the most recent action history. For example, in the example of FIG.
  • the candidate location extraction unit 24 identifies usage history that is correlated with the recent action history from the database 25 based on the location information of the shared terminal 10 and the time information when the user operated the shared terminal 10.
  • the candidate location extracting unit 24 selects an action history in which the current user position is the transit location from among the usage history stored in the database 25 (hereinafter also referred to as "stored usage history"), and which is the action history of the shared terminal 10. Extract the action history that includes the operation time in the time period of the usage history. For example, in the case of "Movement example A from home", the candidate location extraction unit 24 determines that transit point B is the transit point, that the usage time of the transportation system includes 2:00 p.m. Extract usage history that meets two conditions.
  • the candidate location extraction unit 24 may extract only the stored usage history close to the current time, for example.
  • the stored usage history close to the current time is, for example, history for several weeks or several months from the current date and time.
  • the candidate location extraction unit 24 extracts the action history according to the user's travel route from the departure location to the transit location.
  • the control flow of the candidate location extraction unit 24 will be described below with reference to FIG. FIG. 5 is a flowchart of subflows included in the control process of step S7.
  • the candidate location extraction unit 24 identifies the detected user's recent behavior history up to the transit point.
  • the candidate location extraction unit 24 determines whether the user has moved from outside the patrol area to the transit location. In the above-mentioned "movement example A from home", since the departure point is outside the travel area 100, the candidate location extraction unit 24 determines that the user has moved from a registered location outside the travel area to the transit location. If the user moves from outside the patrol area to a transit point, in step S23, the candidate location extracting unit 24 selects, from among the stored usage history, the location where the user moved from a registered location outside the patrol area and arrived at the transit location. Extract usage history.
  • step S24 the candidate place extracting unit 24 selects a location from which the user moves from the registered place in the patrol area and transfers from the stored usage history. Extract the usage history at the transit point. That is, in the control processing of steps S22 to S24, a registered place such as a home is used as a departure point, and the correlation is compared depending on whether the departure point is within the patrol area or outside the patrol area. Separate usage history. Note that the place of departure does not necessarily have to be the place of registration.
  • the candidate location extraction unit 24 compares the detected recent action history of the user with the extracted storage usage history, and extracts three candidate locations in descending order of correlation.
  • the candidate location extraction unit 24 compares the spots included in the recent action history and the stored usage history to calculate the correlation.
  • the spots indicate locations included in the action history and usage history, such as the departure point/transfer point/destination of the dispatch vehicle 30, the user's boarding/dropping point/drop-in facility, and the like.
  • the candidate location extraction unit 24 compares the spots included in the recent action history and the stored usage history to calculate the correlation.
  • the spots indicate locations included in the action history and usage history, such as the departure point/transfer point/destination of the dispatch vehicle 30, the user's boarding/dropping point/drop-in facility, and the like.
  • the candidate location extraction unit 24 compares the spots in the recent action history and the spots in the stored usage history, and the usage history with many common spots becomes the usage history with high correlation. Furthermore, the candidate location extraction unit 24 extracts destinations of the storage usage history as candidate destinations in order of high correlation. For example, the storage usage history for the number of times of use (20 times) is extracted by the control process in step S23, and among the spots in the storage usage history, the spots from point C to transit point B are "workplace", " Determine if they match "supermarket” and "hospital”. The higher the degree of matching, the higher the correlation. For example, the storage usage history for the number of usages (20 times) is extracted, and among the extracted usage history, 15 storage usage history is common to three spots, and storage usage history for 4 usage is common to two spots.
  • the candidate location extraction unit 24 extracts the destinations of the 15 storage usage histories with the highest correlation as the most correlated candidate locations, and extracts the destinations of the 1 storage usage history with the lowest correlation as Extract as the candidate location with the lowest correlation. Note that if the destinations of the 15 stored and used histories with the highest correlation are different for each history, the destination most frequently used may be used as the candidate location. Note that the correlation does not need to be calculated from the degree of coincidence of spots, and may be calculated from, for example, the driving route or the mode of transportation used. Then, the candidate location extraction unit 24 ends the control process in step S7.
  • the user's behavior history from the place where the user frequently stays, such as the user's home, to the transit point on the patrol route has a high correlation with the past usage history of the transportation system.
  • the candidate location extracting unit 24 extracts "home" as a highly correlated candidate destination location for the user.
  • the traffic information to be referred to for extracting candidate locations is determined.
  • the system usage history is differentiated. That is, the usage history stored in the database 25 includes a first behavior history indicating the behavior history when the user moves from within the patrol area 100 of the dispatch vehicle 30 to outside the patrol area 100 via a transit point, and a user history. includes a second action history indicating an action history when the user moves from outside the patrol area 100 into the patrol area via a transit point.
  • the candidate location extracting unit 24 extracts candidate locations based on the first action history, When arriving at a transit point from outside using a means of transportation, candidate locations are extracted based on the second action history. Thereby, the prediction accuracy of candidate locations can be improved.
  • the patrol area 100 corresponds to the "predetermined travel area" of the present invention.
  • the database 25 shows the behavior history when the user moves from within the predetermined travel area to outside the predetermined travel area via a transit point.
  • a first action history and a second action history indicating the action history when the user moves from outside the predetermined travel area to the predetermined travel area via a transit point are stored.
  • the predetermined driving area is an area in which a specific dispatched vehicle 30 can travel, and is the driving area 100 in the example of FIG.
  • the candidate place extraction unit 24 extracts a candidate place based on the first action history, and extracts a candidate place based on the first action history.
  • candidate locations may be extracted based on the second action history.
  • step S8 the information acquisition unit 13 acquires from the server 20 information on candidate locations extracted based on the usage history of the transportation system.
  • the display control unit 14 causes the display device 18 of the shared terminal 10 to display information about the candidate location.
  • step S9 the user checks the candidate locations for the destination on the display screen of the display device 18, and selects the candidate location by a touch operation. Note that the destination is displayed in a simple manner on the display screen of the display device 18. For example, a display format that displays only characters such as "restaurant Further, it is better for the number of candidate locations to be displayed to be as small as, for example, three. This simplifies the user's touch operation and provides a highly convenient system for the user.
  • step S10 the shared terminal 10 transmits the selection result to the server 20.
  • step S11 the reservation management unit 21 of the server 20 sets the selected candidate location as the destination.
  • step S12 the vehicle management unit 22 calculates a travel route for the dispatch vehicle 30 traveling toward the selected destination.
  • step S13 the reservation management unit 21 allocates a dispatched vehicle 30 that can travel on the travel route, and confirms the reservation of the dispatched vehicle 30.
  • the reservation management section 21 transmits the confirmed reservation information to the shared terminal 10.
  • step S14 the display control unit 13 of the shared terminal 10 displays the confirmed reservation information on the display device 18 in order to show the user that the reservation has been completed.
  • step S15 the user confirms the reservation details of the dispatched vehicle 30 from the transit point to the destination from the display screen of the display device 18. Thereafter, the user gets on the reserved dispatch vehicle 30 and travels to the destination.
  • FIG. 6 is a classification table for sorting usage history. Note that the classification shown in FIG. 6 is only an example, and other classifications may be used.
  • the usage history storage unit 23 classifies the acquired usage history of the transportation system by the user based on the classification table of FIG. 6, and then stores the usage history in the database 25.
  • the classification items are "travel route,” “traveling distance,” “date and time,” and "long-distance element.”
  • the classification item "travel route” is classified based on whether the travel route is a route starting from a registered place such as a home or a route having a registered place such as a home as a destination.
  • the classification item ⁇ distance traveled'' is classified based on whether the distance traveled is long or short. This is classified as a classification item because the destinations that can be used as spots differ depending on whether the travel distance is short or long.
  • the classification item "date and time” is classified by "time period such as morning, afternoon, etc.”, "day of the week", “week”, and “month”. Since human behavior is determined in advance by time cycles, "date and time” is used as a classification item in order to match the behavior cycle. For example, assume that a user travels from outside the patrol area, arrives at a transit point, transfers to a dispatched vehicle at the transit point, and heads to a supermarket within the patrol area in order to purchase ingredients for dinner. Since such user actions occur on a daily basis, the time slot for departure from a starting point such as a home and the time slot for arrival at a transit point are often the same for each action. Furthermore, in daily behavior history, for example, if the departure time is before evening (e.g.
  • the usage history may include the user's destination information for each user's usage time of the transportation system. Create a database of usage history.
  • the classification item ⁇ long-distance element'' is classified by ⁇ accommodation facilities'' and ⁇ tourist destinations.'' For example, in the case of a business trip that involves overnight stays, people's behavior differs greatly from their daily behavior.
  • the usage history storage unit 23 stores the user's usage history in the database 25 based on such classification.
  • the database 25 may include a plurality of databases separated for each classification item.
  • the transportation system detects the user approach state, which is a state in which the user approaches the shared terminal 10, controls the display device 18 of the shared terminal 10, and controls the transportation system of the detected user.
  • a candidate destination is extracted based on the usage history, and when a state of approach by a user is detected, information on the candidate location is displayed on the display device 18 of the shared terminal 10.
  • destination candidates are displayed on the display device 18 of the shared terminal 10 in time with the timing when the user approaches the shared terminal 10, allowing the user to select a drop-off point or destination with a simple operation. .
  • the user's convenience of the system can be improved.
  • a travel route of the dispatch vehicle 30 traveling toward a point selected by the user from among the candidate locations is calculated, and information on the travel route is displayed on the display device 18 of the shared terminal 10. This allows the user to easily confirm the driving route to the selected candidate location.
  • the shared terminal control device 11 and the method for controlling the shared terminal detect the user's approach state, acquire information on destination candidates extracted based on the user's usage history of the transportation system, and acquire the user's approach state.
  • information on the candidate destination is displayed on the display device 18 of the shared terminal 10.
  • destination candidates are displayed on the display device 18 of the shared terminal 10 in time with the timing when the user approaches the shared terminal 10, allowing the user to select a drop-off point or destination with a simple operation. .
  • the user's convenience of the system can be improved.
  • the detection unit 12 of the shared terminal 10 may detect the user's attributes, and the candidate location extraction unit 24 of the server 20 may extract candidate locations based on the user's attributes. For example, if the amount of data in the storage usage history of the user is small and the number of extracted destination candidates is small, or if the number of destination candidates is small, the candidate location extracting unit 24 extracts the same attributes as the detected user's attributes. Identify other users with attributes. The candidate location extraction unit 24 then extracts destination candidates based on the usage history of other users. Thereby, destination candidates can be extracted even if the number of data in the user's storage usage history is small.
  • the display control unit 14 of the shared terminal 10 may cause the display device 18 of the shared terminal 10 to display information on the candidate locations for the transit point extracted by the candidate location extraction unit 24. good.
  • transit point candidates are displayed on the display device 18 of the shared terminal 10 at the same time as the user approaches the shared terminal 10, allowing the user to select a transit point with a simple operation. .
  • the user's convenience of the system can be improved.
  • the candidate location extraction unit 24 may extract various candidate locations depending on the traffic situation when extracting target value candidates and transit location candidates. For example, if the candidate location extraction unit 24 has extracted the destination of the storage usage history with the highest correlation, but it can be determined from the current traffic situation that the roads around the destination are congested, change to another highly correlated destination.
  • the candidate location extraction unit 24 may extract various candidate locations depending on the user's appearance.
  • the usage history enabling unit 23 stores information about the user's appearance in the database 25 including the behavior history. Information regarding the user's appearance includes the user's clothes and the like.
  • the database 25 includes "appearance" as a classification item.
  • the candidate location extracting unit 24 refers to the database 25 to obtain the usage history of the detected user, and extracts the usage history of using the transportation system with the same or similar appearance to the detected user's appearance.
  • the candidate location extraction unit 24 extracts frequently used transit locations and/or destinations as candidate locations from the extracted usage history.
  • the candidate location extraction unit 24 refers to the database 25 and extracts the user's usage history when using the transportation system in a casual appearance during the same time period from the user's usage history, and extracts candidate locations such as destinations. . If a plurality of candidate locations are extracted, the priority is given to the candidate location that has been used more often or the candidate location that has a higher degree of clothing matching.
  • the display control unit 14 may preferentially display candidate locations with a high priority.
  • the candidate location extraction unit 24 extracts candidates for the dispatch vehicle 30, and the display control unit 14 of the shared terminal 10 displays information on the candidates for the dispatch vehicle 30 on the display device 18 of the common terminal 10. You may let them. For example, if there are multiple dispatch vehicles that can travel to the destination extracted by the candidate location extraction unit 24, the vehicle type information of the candidate dispatch vehicle 30 and the congestion information inside the vehicle are displayed on the display device 18 of the shared terminal 10. to be displayed. This makes it possible to provide the user with 30 options for dispatched vehicles.

Abstract

A traffic system according to the present embodiment comprises a shared terminal 10 installed on a travel route of a dispatch vehicle and a controller that manages the dispatch vehicle, wherein the shared terminal 10 includes a detection unit 12 that detects a user proximity state in which a user has approached the shared terminal 10 and a display control unit 14 that controls a display device of the shared terminal 10, the controller comprises a candidate location extraction unit 24 that extracts, on the basis of a history of usage of the traffic system by a user detected by the detection unit 12, a candidate location for at least one of a drop-off location where the user is to get off the dispatch vehicle or a destination location to which the user is headed using the dispatch vehicle, and the display control unit 14 causes the display device of the shared terminal 10 to display information on the candidate location when the detection unit 12 has detected the user proximity state.

Description

配車車両の交通システム、共用端末制御装置、及び共用端末制御方法Transportation system for dispatched vehicles, shared terminal control device, and shared terminal control method
 本発明は、配車車両の交通システム、共用端末制御装置、及び共用端末の制御方法に関するものである。 The present invention relates to a transportation system for dispatched vehicles, a shared terminal control device, and a method for controlling a shared terminal.
 従来より、乗合車両への乗り継ぎ待ち合わせ時間を短縮する車両乗合支援システムが知られている(例えば、特許文献1)。特許文献1記載の車両乗合支援システムは、ユーザが利用する公共交通機関の運行便および降車予定の発着所、並びに当該ユーザの目的地に係るユーザ移動情報を取得し、降車予定の発着所への到達時刻を含む所定の時間期間内に降車予定の発着所に到着すると推定されるユーザを対象として、上記目的地ごとのユーザグループを示すユーザグループ情報を生成する。そして、上記車両乗合支援システムは、ユーザグループ情報が示すユーザグループに対し利用可能な乗合車両を割り当て、ユーザグループ情報を乗合車両の提供者に送信する。このような車両乗合支援システムにおいて、ユーザの携帯端末に表示されるユーザ移動情報の入力画面には、利用路線リスト、降車予定発着所リスト、利用運行便リスト、目的地入力ボックスが表示され、ユーザは、画面上のリスト及びボックスにタッチして、ユーザ移動情報を入力し、携帯端末は入力された情報を車両乗合支援システムに送信する。 Conventionally, a vehicle sharing support system has been known that shortens the waiting time for transferring to a shared vehicle (for example, Patent Document 1). The vehicle sharing support system described in Patent Document 1 acquires user movement information related to the public transportation service used by the user, the departure and arrival point at which the user is scheduled to get off, and the user's destination, and provides information on the user's movement to the departure and arrival point at which the user is scheduled to get off. User group information indicating a user group for each destination is generated for users who are estimated to arrive at the departure/arrival point at which they are scheduled to get off within a predetermined time period including the arrival time. Then, the vehicle sharing support system allocates an available shared vehicle to the user group indicated by the user group information, and transmits the user group information to the provider of the shared vehicle. In such a vehicle sharing support system, the user movement information input screen displayed on the user's mobile terminal displays a list of routes to be used, a list of scheduled departure/arrival points, a list of flights to be used, and a destination input box. touches the list and box on the screen to input user movement information, and the mobile terminal transmits the input information to the vehicle sharing support system.
特開2020−135642号公報JP2020-135642A
 しかしながら、上記車両乗合支援システムでは、ユーザは、乗合車両を利用するために、自身の携帯端末の入力画面を見て複数の情報を入力するために多くの入力操作が必要になり、操作が煩雑であるという問題がある。 However, in the above-mentioned vehicle sharing support system, in order to use the shared vehicle, the user needs to input multiple pieces of information by looking at the input screen of his or her mobile terminal, making the operation complicated. There is a problem that.
 本発明が解決しようとする課題は、ユーザによる情報の入力操作が煩雑になることを防止できる、配車車両の交通システム、共用端末制御装置、及び共用端末の制御方法を提供することである。 The problem to be solved by the present invention is to provide a transportation system for dispatched vehicles, a shared terminal control device, and a method for controlling a shared terminal, which can prevent the user's information input operations from becoming complicated.
 本発明は、ユーザによる交通システムの利用履歴に基づき、ユーザが配車車両から降車する降車地、及び、ユーザが配車車両を利用して向かう目的地の少なくともいずれか一方の場所の候補地を抽出し、又は、当該候補地の情報を取得し、ユーザ接近状態を検知した場合に、候補地の情報を共用端末の表示装置に表示させることによって上記課題を解決する。 The present invention extracts candidate locations for at least one of the alighting point where the user gets off from the dispatched vehicle and the destination to which the user heads using the dispatched vehicle, based on the user's usage history of the transportation system. Alternatively, the above problem is solved by acquiring information on the candidate location and displaying the information on the candidate location on the display device of the shared terminal when a user's approach state is detected.
 本発明によれば、ユーザの利便性を高めることができる。 According to the present invention, user convenience can be improved.
図1は、本実施形態における配車車両の交通システムを説明するための概念図である。FIG. 1 is a conceptual diagram for explaining a transportation system for dispatched vehicles in this embodiment. 図2は、配車車両の交通システムの構成の一例を示すブロック図である。FIG. 2 is a block diagram showing an example of the configuration of a transportation system for dispatched vehicles. 図3は、ユーザの行動、共用端末及びサーバの制御処理の流れを示すフローチャートである。FIG. 3 is a flowchart showing the flow of user actions, shared terminals, and server control processing. 図4は、共用端末の表示装置の表示画面の一例を示す図である。FIG. 4 is a diagram showing an example of a display screen of a display device of a shared terminal. 図5は、図3のステップS7の制御処理に含まれるサブフローのフローチャートである。FIG. 5 is a flowchart of subflows included in the control process of step S7 in FIG. 図6は、子交通システムの利用履歴を振り分ける際の分類表である。FIG. 6 is a classification table for sorting usage history of subsidiary transportation systems.
 本発明に係る配車車両の交通システムの一実施形態を図面に基づいて説明する。図1は、本実施形態に係る配車車両の交通システムを説明するための概念図であり、図2は、配車車両の交通システムの構成の一例を示すブロック図である。図1を参照し、本実施形態に係る配車車両の交通システムは、ユーザの乗車地から車両を乗り継いで目的地まで移動するための車両を割り当てるためのシステムである。交通システムは、巡回エリア100を走行する配車車両(以下、巡回車両とも称する)と、非巡回エリア200を走行する配車車両を有している。巡回車両は、巡回エリア100内の指定の走行経路を周回する車両である。巡回エリア100は、巡回走行ルートと、巡回走行ルート上に所定間隔で設置される乗降地を含む。巡回車両は、巡回走行ルートを走行し、巡回走行ルート上の乗降地に停車する。交通システムを利用するユーザは、巡回走行ルート上の乗降地から巡回車両に乗降する。巡回走行ルート上の乗降地は、ユーザの出発地及び/又は目的地として指定可能であり、またユーザの乗り継ぎとして設定可能な場所である。非巡回エリア200を走行する配車車両は、ユーザにより指定された乗車地又は降車地と、巡回走行ルート上の乗継地とを結んだ走行ルートを走行する。 An embodiment of a transportation system for dispatched vehicles according to the present invention will be described based on the drawings. FIG. 1 is a conceptual diagram for explaining a transportation system for dispatched vehicles according to the present embodiment, and FIG. 2 is a block diagram showing an example of the configuration of the transportation system for dispatched vehicles. Referring to FIG. 1, the transportation system for dispatched vehicles according to the present embodiment is a system for allocating a vehicle for transferring from a user's boarding point to a destination. The transportation system includes dispatched vehicles (hereinafter also referred to as patrol vehicles) that travel in a patrol area 100 and dispatched vehicles that travel in a non-patrolled area 200. The patrol vehicle is a vehicle that travels around a designated travel route within the patrol area 100. The patrol area 100 includes a patrol route and pick-up and drop-off stations installed at predetermined intervals on the patrol route. The patrol vehicle travels on a patrol route and stops at boarding and alighting points on the patrol route. A user using the transportation system gets on and off the patrol vehicle from a boarding/disembarkation point on the patrol route. The boarding and alighting points on the patrol route can be specified as the user's starting point and/or destination, and can also be set as the user's transit point. The dispatched vehicle traveling in the non-patrolling area 200 travels on a travel route that connects a pick-up or drop-off place designated by the user and a transfer point on the patrol travel route.
 例えば、図1に示すようにユーザが、巡回エリア100内の乗降地Aを出発地に指定し、エリア200内の乗降地C(例えば自宅)を目的地に指定した場合には、交通システムは、乗降地Aから乗降地Cまで移動するための走行計画を決定する。走行計画は、ユーザが乗車すべき配車車両、配車車両の走行経路、乗降地における配車車両の到着時間及び出発時間等、配車車両の走行に関する情報を含んでいる。図1の例では、走行計画は、巡回走行ルート上の乗車地Aから乗継地Bまでの巡回車両Xで移動し、乗降地Bで巡回車両Xから配車車両Yに車両を乗り継いて、非巡回エリア200内の目的地Cまで配車車両Yで移動するような計画となる。なお、ユーザの出発地及び/又は目的地は、必ずしも巡回エリア100内である必要は無く、非巡回エリア200でもよく、ユーザの出発地と目的地の両方が、巡回エリア100内又は非巡回エリア200内でもよい。また、出発地から乗継地への移動手段又は乗継地から目的地への移動手段は、配車車両である必要は無く、バス、電車、飛行機、タクシーなどの公共機関でよく、複数の交通手段を組み合わせてもよい。 For example, as shown in FIG. 1, if the user specifies a pick-up/drop-off point A in the patrol area 100 as the departure point and a pick-up/drop-off point C (for example, home) in the area 200 as the destination, the transportation system , determines a travel plan for moving from boarding point A to boarding point C. The travel plan includes information regarding the travel of the dispatched vehicle, such as the dispatched vehicle in which the user should ride, the route of the dispatched vehicle, and the arrival and departure times of the dispatched vehicle at the pick-up and drop-off points. In the example shown in Figure 1, the travel plan is to travel with patrol vehicle X from boarding point A to transfer point B on the patrol travel route, transfer from patrol vehicle The plan is to travel to destination C within patrol area 200 by dispatched vehicle Y. Note that the user's starting point and/or destination do not necessarily have to be within the patrolling area 100, but may also be the non-circulating area 200, and both the user's starting point and destination may be within the patrolling area 100 or the non-circulating area. It may be within 200. In addition, the means of transportation from the departure point to the transit point or from the transit point to the destination need not be a dispatched vehicle, but may be public transportation such as a bus, train, airplane, or taxi, or multiple transportation methods. A combination of methods may be used.
 配車車両は必ずしも巡回する必要はなく、配車車両の走行エリアは巡回走行エリアである必要はない。例えば、図1の例では、車両Xは、地図上の経路で、乗車地点Aから乗継地点Bへ最短経路を第1走行ルートとし、車両Yは、地図上の経路で、乗継地点Bから目的地Cへ最短経路を第2走行ルートとしてもよい。エリア100が車両Xの走行エリアとなる。そして、図1の例では、目的地(ユーザの降車地)がエリア100外に指定されているため、ユーザは乗継地で配車車両をXからYに乗り継いで、第1走行ルートから第1走行ルートに移動する。なお、以下の説明では、配車車両の走行エリア100を、配車車両の巡回走行エリアとして説明するが、走行エリア100は巡回エリアでなくてもよい。またエリア200を巡回走行エリアとしてもよい。 The dispatch vehicle does not necessarily need to patrol, and the driving area of the dispatch vehicle does not need to be the patrol travel area. For example, in the example of FIG. 1, vehicle The shortest route from the destination C to the destination C may be set as the second travel route. Area 100 becomes the driving area of vehicle X. In the example of FIG. 1, since the destination (the user's drop-off point) is specified outside area 100, the user transfers the dispatched vehicle from X to Y at the transfer point, and from the first traveling route to the first Move to the driving route. Note that in the following description, the travel area 100 of the dispatch vehicle will be described as a patrol travel area of the dispatch vehicle, but the travel area 100 does not have to be a patrol area. Alternatively, the area 200 may be a patrol area.
 ユーザは、交通システムにて提供される配車サービスを利用する際には、配車車両、又は、配車車両ではない他の交通手段を利用して、共用端末が設置された乗降地に移動する。ユーザが共用端末に近づくと、共用端末がユーザを検知し、検知されたユーザの情報をサーバに送信する。サーバは、ユーザの情報に基づきユーザを特定し、特定されたユーザの利用履歴に基づき、配車車両の降車地及び/又はユーザの目的地の候補地を抽出する。共用端末は、サーバから候補地の情報を取得し、共用端末の表示画面に候補地を表示させる。ユーザは、共用端末の表示画面上で、希望する候補地を選択する。そして、候補地が選択されると、候補地に向かう配車車両がユーザに割り当てられ、ユーザは配車車両に乗車できる状態となる。このように、本実施形態に係る交通システムにおいて、ユーザは、目的地等の候補地を表示した、共用端末の表示装置の画面を確認して、候補地を選択するための選択操作を実行するだけで、配車車両の利用が可能となる。 When using a ride dispatch service provided by a transportation system, a user uses a ride dispatch vehicle or another means of transportation other than a dispatch vehicle to move to a boarding point where a shared terminal is installed. When a user approaches the shared terminal, the shared terminal detects the user and sends information about the detected user to the server. The server identifies the user based on the user's information, and extracts a candidate location for the drop-off location of the dispatch vehicle and/or the user's destination based on the usage history of the identified user. The shared terminal acquires information about the candidate location from the server and displays the candidate location on the display screen of the shared terminal. The user selects a desired candidate location on the display screen of the shared terminal. Then, when the candidate location is selected, a dispatch vehicle headed for the candidate location is assigned to the user, and the user is ready to board the dispatch vehicle. As described above, in the transportation system according to the present embodiment, the user checks the screen of the display device of the shared terminal that displays candidate locations such as destinations, and performs a selection operation to select a candidate location. You will be able to use the dispatch vehicle only by doing so.
 なお、ユーザは、交通システムにて提供される配車サービスを利用するために、配車車両を予約してもよい。ユーザは、ユーザ端末又は共用端末を用いてサーバにアクセスして、配車車両の予約に必要な情報を入力する。サーバは、入力された情報に基づきユーザに希望に沿う配車車両を割り当てて、予約を完了する。これにより、ユーザは、予約した配車車両の利用が可能となる。 Note that the user may reserve a dispatch vehicle in order to use the dispatch service provided by the transportation system. A user accesses the server using a user terminal or a shared terminal and inputs information necessary for reserving a dispatched vehicle. Based on the input information, the server assigns the user a desired dispatched vehicle and completes the reservation. This allows the user to use the reserved dispatch vehicle.
 巡回走行ルートの乗降地には共用端末10が設置されている。共用端末10は、サーバと通信し、平面ディスプレイやプロジェクタ等により、映像や文字を表示して、交通システムに関する案内情報を出力する装置(例えば、デジタルサイネージ、路側端末)である。共用端末10は必ずしも路側に設置される必要はない。例えば、共用端末10は駐車スペースに設置されてもよく、店舗などの施設で利用される端末でもよい。また共用端末10は必ずしも屋外に限らず、屋内で利用されるような端末でもよい。さらに、共用端末10は、ユーザにより移動可能な端末でもよい。なお、以下の説明では、共用端末10を路側端末として説明する。共用端末10は、巡回走行ルート上の各乗降地にそれぞれ設置されている。交通システムの案内情報は、システムの一般的な案内情報(不特定多数のユーザ向けの情報)に限らず、検知されたユーザ向けの案内情報である。 Common terminals 10 are installed at boarding and alighting points along the patrol route. The shared terminal 10 is a device (for example, a digital signage, a roadside terminal) that communicates with a server, displays images and characters on a flat display or a projector, and outputs guidance information regarding the transportation system. The shared terminal 10 does not necessarily need to be installed on the roadside. For example, the shared terminal 10 may be installed in a parking space, or may be a terminal used at a facility such as a store. Furthermore, the shared terminal 10 is not necessarily limited to being used outdoors, and may be a terminal that is used indoors. Furthermore, the shared terminal 10 may be a terminal that is movable by the user. Note that in the following explanation, the shared terminal 10 will be explained as a roadside terminal. The shared terminal 10 is installed at each boarding and alighting point on the patrol route. The guidance information of the transportation system is not limited to general guidance information of the system (information for an unspecified number of users), but is guidance information for detected users.
 例えば、図1の例では、ユーザPが、乗車地Aから巡回車両Xに乗車して、乗継地Bに到着する。ユーザPが乗継地に設置された共用端末10に近づくと、共用端末10は、ユーザPを検知し、ユーザPの目的地の候補地の情報を共用端末10の表示装置に表示させる。ユーザPが、過去に、配車車両Xに乗車して乗車地Aから乗継地Bに移動し、乗継地Bで配車車両Yに乗り継ぎ、目的地Cに移動したとする。このようなユーザPの行動履歴は利用履歴としてサーバに記憶されており、サーバは、ユーザPの利用履歴から、今回の利用の際に、乗継地Bからの目的地の候補地として目的地Cを抽出する。そして、共用端末10の表示装置には、目的地Cを含む候補地が表示される。すなわち、目的地Cを含む候補地の情報が、ユーザPに対する案内情報となる。そして、ユーザPが目的地Cを選択すると、サーバは、乗継地Bから目的地Cに向かって走行する配車車両Yを、ユーザPの予約に割り当てる。 For example, in the example of FIG. 1, user P rides in patrol vehicle X from boarding point A and arrives at transfer point B. When the user P approaches the shared terminal 10 installed at a transit point, the shared terminal 10 detects the user P and causes the display device of the shared terminal 10 to display information about the candidate destination of the user P. Assume that in the past, user P rode in dispatch vehicle X, traveled from boarding point A to transfer point B, transferred to dispatch vehicle Y at transfer point B, and moved to destination C. Such behavior history of user P is stored in the server as a usage history, and the server selects the destination as a candidate destination from transit point B for the current usage based on the usage history of user P. Extract C. Then, candidate locations including destination C are displayed on the display device of the shared terminal 10. That is, information on candidate locations including destination C becomes guidance information for user P. Then, when the user P selects the destination C, the server allocates the dispatch vehicle Y traveling from the transit point B toward the destination C to the user P's reservation.
 図2に示すように、本実施形態に係る交通システムは、共用端末10、サーバ20、配車車両30、及びユーザ端末40を備えている。共用端末10は、配車車両の乗車地及び/又は降車地に設定された端末であり、交通システムの案内情報、広告情報等を表示するための装置である。サーバ20は配車車両を管理する。配車車両30は、ユーザに配車される車両であり、電気自動車、ハイブリッド車両、エンジンのみを駆動源とする車両などである。また配車車両は、ドライバの運転で走行する車両、自律運転機能を有した車両等である。自律運転機能を有する車両は、無人タクシーのようなドライバの介入なしで自律運転を可能とする車両や、有人タクシーでもよい。ユーザ端末40は、ユーザが所持する端末である。共用端末10、サーバ20、配車車両30、及びユーザ端末40は、インターネットなどの電気通信回線網NWを介して相互に情報の送受信が可能な状態で接続されている。 As shown in FIG. 2, the transportation system according to this embodiment includes a shared terminal 10, a server 20, a dispatch vehicle 30, and a user terminal 40. The shared terminal 10 is a terminal set at a boarding point and/or alighting point of a dispatched vehicle, and is a device for displaying guidance information, advertising information, etc. of the transportation system. The server 20 manages dispatched vehicles. The dispatch vehicle 30 is a vehicle dispatched to a user, and may be an electric vehicle, a hybrid vehicle, a vehicle using only an engine as a driving source, or the like. Further, the dispatch vehicle is a vehicle that is driven by a driver, a vehicle that has an autonomous driving function, or the like. A vehicle having an autonomous driving function may be a vehicle capable of autonomous driving without driver intervention, such as an unmanned taxi, or a manned taxi. The user terminal 40 is a terminal owned by a user. The shared terminal 10, the server 20, the dispatch vehicle 30, and the user terminal 40 are connected to each other so that they can send and receive information via a telecommunications network NW such as the Internet.
 共用端末10は、共用端末制御装置11、表示装置18、及び通信装置19を備えている。共用端末制御装置11は、配車車両30の巡回走行ルートに設置された共用端末10を制御する装置であり、プログラムが格納ROM(Read Only Memory)と、プログラムを実行することで、各機能を実行させるCPU(Central Processing Unit)と、RAM(Random Access Memory)と、を備えるコンピュータである。共用端末制御装置11は、ユーザの端末装置への接近を検知する機能、配車車両の降車地又はユーザの目的地の候補地に関する情報を取得する機能、表示装置18に案内情報を表示させる機能と、ユーザによる入力操作を受け付ける機能、予約の入力を受け付ける機能、共用端末とユーザ端末との間でリンクを確立するリンク確立機能等を有している。共用端末制御装置11は、各種機能を実行させるための機能ブロックとして、検知部12、情報取得部13、表示制御部14、操作入力部15、予約受付部16、及びリンク確立部17を備えている。なお、共用端末制御装置11は、検知部12の機能に限らず、例えば配車車両の予約を管理する機能など他の機能を有していてもよく、サーバ20に含まれる機能の一部を有していてもよい。 The shared terminal 10 includes a shared terminal control device 11, a display device 18, and a communication device 19. The shared terminal control device 11 is a device that controls the shared terminals 10 installed on the patrol route of the dispatch vehicle 30, and executes each function by storing a program in a ROM (Read Only Memory) and executing the program. The computer is equipped with a CPU (Central Processing Unit) and a RAM (Random Access Memory). The shared terminal control device 11 has a function of detecting the approach of the user to the terminal device, a function of acquiring information regarding the drop-off point of the dispatch vehicle or a candidate destination of the user, and a function of displaying guidance information on the display device 18. , a function of accepting input operations by users, a function of accepting input of reservations, a link establishment function of establishing a link between the shared terminal and the user terminal, etc. The shared terminal control device 11 includes a detection section 12, an information acquisition section 13, a display control section 14, an operation input section 15, a reservation reception section 16, and a link establishment section 17 as functional blocks for executing various functions. There is. Note that the shared terminal control device 11 is not limited to the function of the detection unit 12, and may have other functions such as a function of managing reservations for dispatched vehicles, and may have some of the functions included in the server 20. You may do so.
 検知部12は、ユーザが共用端末10に近づいた状態であるユーザ接近状態を検知する。ユーザ接近状態は、共用端末10の設置位置から所定の範囲内(例えば数m以内)にユーザが位置する状態である。検知部12は、例えば共用端末10に設置されたカメラを用いた顔認証や視線検出により、ユーザを検知する。検知部12は、ユーザのジェスチャーから、ユーザを検知してもよい。あるいは、検知部12は、ユーザ端末の位置情報を用いて、ユーザ接近状態を検知してもよい。 The detection unit 12 detects a user approach state, which is a state in which the user approaches the shared terminal 10. The user proximity state is a state in which the user is located within a predetermined range (for example, within several meters) from the installation position of the shared terminal 10. The detection unit 12 detects the user, for example, by face authentication or line-of-sight detection using a camera installed in the shared terminal 10. The detection unit 12 may detect the user based on the user's gesture. Alternatively, the detection unit 12 may detect the user's approach state using position information of the user terminal.
 検知部12は、例えば以下のフローで、ユーザを検知する。検知部12は、起動中のカメラの撮像画像からユーザの顔を検出し、検出された状態で所定時間維持されたか否かを判定する。例えば、ユーザがカメラの正面を通り過ぎた場合には、顔を検出できた状態で所定時間、維持できないため、検出不可とする。ユーザが検出できた場合には、検知部12はユーザの生体情報を取得する。ユーザの生体情報は、ユーザの表情、虹彩、歩容(歩き方)など、ユーザ個人を特定するために使用される情報である。ユーザは交通システムを利用する、初期登録の際に顔画像を登録し、サーバ20は、ユーザの登録情報をデータベースに格納する。顔画像など、ユーザの生体情報(個人情報)の登録が、交通システムの利用のために要求される。なお、ユーザの生体情報は、共用端末10及び/又はサーバ20で管理されていればよい。 The detection unit 12 detects the user using the following flow, for example. The detection unit 12 detects the user's face from the captured image of the activated camera, and determines whether the detected state has been maintained for a predetermined period of time. For example, if a user passes in front of the camera, the face cannot be detected for a predetermined period of time, so detection is disabled. If the user can be detected, the detection unit 12 acquires the user's biometric information. The user's biometric information is information used to identify the user, such as the user's facial expression, irises, and gait (how to walk). The user registers a facial image during initial registration to use the transportation system, and the server 20 stores the user's registration information in a database. Registration of a user's biometric information (personal information), such as a facial image, is required in order to use the transportation system. Note that the user's biometric information only needs to be managed by the shared terminal 10 and/or the server 20.
 検知部12は、顔画像から取得した生体情報と、サーバ20で管理されている生体情報を照合し、照合できた場合には、登録済みのユーザを特定できた(認証完了)と判定する。ユーザが特定できた場合には、検知部12は、ユーザを特定できた旨のフラグをサーバ20に送信する。なお、検知部12が生体情報から登録済みのユーザを特定できない場合には、共用端末制御装置11は、ユーザに対して、交通システムを利用するための初期登録を促すために、案内画面を表示装置18に表示させてもよい。なお、検知部12は、ユーザが共用端末10に近づいた状態で、かつ、近づいているユーザが交通システムを利用するの登録ユーザであることを特定できた状態(ユーザ個人を特定できた状態)を、ユーザ接近状態として検知してもよい。 The detection unit 12 compares the biometric information acquired from the facial image with the biometric information managed by the server 20, and if the comparison is successful, determines that the registered user has been identified (authentication is complete). If the user has been identified, the detection unit 12 transmits a flag to the server 20 indicating that the user has been identified. Note that if the detection unit 12 is unable to identify a registered user from the biometric information, the shared terminal control device 11 displays a guidance screen to prompt the user to perform initial registration to use the transportation system. It may also be displayed on the device 18. Note that the detection unit 12 detects a state in which the user approaches the shared terminal 10 and is able to identify that the approaching user is a registered user using the transportation system (a state in which the individual user can be identified). may be detected as a user approach state.
 なお、検知部12によるユーザ個人の特定するための処理は、サーバ20で実行してもよい。サーバ側でユーザの個人特定(個人認証)を行う場合には、検知部12は、検知されたユーザの情報(例えば撮像画像など)をサーバ20に送信する。サーバ20は、ユーザの生体情報をデータベース25に記憶しており、記憶されたユーザ生体情報を参照して、個人を特定する。 Note that the process for identifying the individual user by the detection unit 12 may be executed by the server 20. When identifying a user (personal authentication) on the server side, the detection unit 12 transmits information on the detected user (for example, a captured image) to the server 20 . The server 20 stores the user's biometric information in a database 25, and identifies the individual by referring to the stored user biometric information.
 情報取得部13は、ユーザによる交通システムの利用履歴に基づき抽出された候補地の情報を取得する。抽出される候補地は、ユーザが配車車両から降車する降車地、及び、ユーザが配車車両を利用して向かう目的地の少なくともいずれか一方の場所である。なお、以下の説明において、ユーザが配車車両から降車する降車地、及び、ユーザが配車車両を利用して向かう目的地を総称して、「目的地候補」とも称する。図1の例では、ユーザPが乗継地Bにて巡回車両Xから降りて、乗継地Bに設置された共用端末10に近づく。検知部12は、ユーザPに対するユーザ接近状態を検知し、ユーザを特定できた旨のフラグをサーバ20に送信する。情報取得部13は、フラグに対する応答信号として、ユーザPの目的地候補に関する情報をサーバ20から取得する。図1の例では、ユーザPの目的地候補に関する情報は、少なくとも目的地Cの情報を含んでいる。 The information acquisition unit 13 acquires information on candidate locations extracted based on the usage history of the transportation system by the user. The extracted candidate locations are at least one of the alighting location where the user gets off from the dispatch vehicle and the destination to which the user is heading using the dispatch vehicle. Note that, in the following description, the alighting place where the user gets off from the dispatched vehicle and the destination to which the user heads using the dispatched vehicle are also collectively referred to as "destination candidates." In the example of FIG. 1, a user P gets off the patrol vehicle X at a transit point B and approaches a shared terminal 10 installed at the transit point B. The detection unit 12 detects the state of proximity of the user to the user P, and transmits a flag to the server 20 indicating that the user has been identified. The information acquisition unit 13 acquires information regarding the destination candidate of the user P from the server 20 as a response signal to the flag. In the example of FIG. 1, the information regarding user P's destination candidates includes at least information about destination C.
 また、情報取得部13は、配車車両30の予約情報を、ユーザに対する案内情報として取得してもよい。配車車両30の予約情報は、ユーザが交通システムを利用して予約した配車車両の走行計画に関する情報であって、配車車両30の出発時間などの時間情報、出発時点等の位置情報、配車車両30の走行ルートの情報等である。配車車両30の走行計画は、配車車両30の乗り継ぎをする場合には、乗継地や乗継車両30の情報等を含んでもよい。 Additionally, the information acquisition unit 13 may acquire reservation information for the dispatched vehicle 30 as guidance information for the user. The reservation information of the dispatched vehicle 30 is information regarding the travel plan of the dispatched vehicle reserved by the user using the transportation system, and includes time information such as the departure time of the dispatched vehicle 30, position information such as the departure time, and information about the dispatched vehicle 30. Information on driving routes, etc. The travel plan of the dispatched vehicle 30 may include information on the transfer location, the transit vehicle 30, etc. when the dispatched vehicle 30 transfers.
 表示制御部14は、共用端末10の表示装置18を制御する。検知部12がユーザ接近状態を検知した場合には、目的地候補に関する情報を表示装置18に表示させる。検知部12がユーザ接近状態を検知し、情報取得部13が目的地候補の情報を取得すると、表示制御部14は、情報取得部13で取得された目的地候補の情報を表示装置18に表示させるための制御指令を生成し、表示装置18に出力する。 The display control unit 14 controls the display device 18 of the shared terminal 10. When the detection unit 12 detects the user's approach state, it causes the display device 18 to display information regarding the destination candidate. When the detection unit 12 detects the user approach state and the information acquisition unit 13 acquires information on the destination candidate, the display control unit 14 displays the information on the destination candidate acquired by the information acquisition unit 13 on the display device 18. A control command is generated and output to the display device 18.
 操作入力部15は、ユーザによる入力操作を受け付ける。例えば、表示装置18がタッチパネル式のディスプレイである場合には、操作入力部15は、表示装置18を制御し、表示装置18のタッチ操作による入力操作を受け付ける。例えば、目的地候補の情報が表示装置18の表示画面に表示されている状態で、ユーザがタッチ操作で目的地を選択した場合に、操作入力部15は、目的地の選択操作を受け入れる。なお、表示装置18に表示された目的地候補の中に、ユーザが希望する目的地が含まれていない場合には、ユーザは表示装置18の画面上で任意の目的地を指定してもよい。また、ユーザは、必ずしも表示装置18のタッチパネルを操作する必要はなく、ユーザ端末40を操作して、ユーザ端末40を介して共用端末10が入力操作を受け付けてもよい。 The operation input unit 15 accepts input operations by the user. For example, when the display device 18 is a touch panel display, the operation input unit 15 controls the display device 18 and receives input operations by touch operations on the display device 18 . For example, when the user selects a destination using a touch operation while information on destination candidates is displayed on the display screen of the display device 18, the operation input unit 15 accepts the destination selection operation. Note that if the destination candidates displayed on the display device 18 do not include the destination desired by the user, the user may specify any destination on the screen of the display device 18. . Further, the user does not necessarily have to operate the touch panel of the display device 18, but may operate the user terminal 40, and the shared terminal 10 may receive input operations via the user terminal 40.
 予約受付部16は、操作入力部15に入力された入力操作が、配車車両を予約するための予約操作である場合には、予約操作を受け付けて、配車車両を予約するための予約案内画面を表示装置18に表示させる。予約受付部16はサーバ20の予約管理部21と連携して、配車車両の予約のための制御処理を進める。具体的には、予約受付部16は、情報取得部13を介して、サーバ20から予約に必要な情報を取得し、予約アプリケーションを実行し、表示装置18に予約操作を受け付けるための案内画面を表示する。表示装置18のタッチ操作がされると、予約受付部16は、配車車両30の利用予約を受け付けて、受け付けた情報をサーバ20に送信する。そして、予約受付部16は、サーバ20の予約管理部21と連携して、ユーザの希望を満たすよう、配車車両30の予約処理を行う。 If the input operation input to the operation input unit 15 is a reservation operation for reserving a dispatch vehicle, the reservation reception unit 16 accepts the reservation operation and displays a reservation information screen for reserving a dispatch vehicle. It is displayed on the display device 18. The reservation reception unit 16 cooperates with the reservation management unit 21 of the server 20 to proceed with control processing for reservation of a dispatched vehicle. Specifically, the reservation reception unit 16 acquires information necessary for the reservation from the server 20 via the information acquisition unit 13, executes the reservation application, and displays a guidance screen for accepting the reservation operation on the display device 18. indicate. When a touch operation is performed on the display device 18 , the reservation accepting unit 16 accepts a reservation for using the dispatched vehicle 30 and transmits the accepted information to the server 20 . The reservation reception unit 16 cooperates with the reservation management unit 21 of the server 20 to perform reservation processing for the dispatched vehicle 30 so as to satisfy the user's wishes.
 リンク確立部17は、共用端末10とユーザ端末40との間でリンクを確立し、通信装置19を介して、ユーザ端末40に情報を出力する。リンクは、共用端末10とユーザ端末40との間を接続する通信網であり、例えばブルートゥース(登録商標)のような近距離通信網である。例えば、ユーザ端末40が、リンク確立可能な範囲内(近距離通信可能な範囲内)に入った場合には、リンク確立部17は、ユーザ端末40に対してメールを送信し、ユーザがユーザ端末40を操作して、メールを受信し、リンク確立を許可した場合には、リンク確立部17は、ユーザ端末40との間でリンクを確立する。なお、検知部12は、リンク確立部17によるリンクの確立を、ユーザ接近状態の検知に用いてもよい。すなわち、リンク確立部17がユーザ端末40との間でリンクを確立できた場合には、検知部12はユーザ接近状態であると検知してもよい。 The link establishment unit 17 establishes a link between the shared terminal 10 and the user terminal 40 and outputs information to the user terminal 40 via the communication device 19. The link is a communication network that connects the shared terminal 10 and the user terminal 40, and is, for example, a short-range communication network such as Bluetooth (registered trademark). For example, when the user terminal 40 enters within a range where a link can be established (within a range where short-distance communication is possible), the link establishment unit 17 sends an e-mail to the user terminal 40, and the user terminal When the user terminal 40 receives the email and permits link establishment, the link establishment unit 17 establishes a link with the user terminal 40 . Note that the detection unit 12 may use the establishment of a link by the link establishment unit 17 to detect the user approach state. That is, when the link establishment section 17 is able to establish a link with the user terminal 40, the detection section 12 may detect that the user is approaching.
 またリンク確立部17は、共用端末10とユーザ端末40との間でリンクを確立できた場合には、情報取得部13で取得された案内情報をユーザ端末に出力してもよい。また、リンク確立部17は、情報取得部13で取得された案内情報をユーザ端末40の表示装置に表示させるための制御指令を、表示制御部14から取得した場合には、当該制御指令をユーザ端末に送信してもよい。 Further, if the link establishment unit 17 is able to establish a link between the shared terminal 10 and the user terminal 40, the link establishment unit 17 may output the guidance information acquired by the information acquisition unit 13 to the user terminal. Further, when the link establishment unit 17 acquires a control command for displaying the guidance information acquired by the information acquisition unit 13 on the display device of the user terminal 40 from the display control unit 14, the link establishment unit 17 transmits the control command to the user. It may also be sent to the terminal.
 表示装置18は、目的地候補の情報、交通システムの案内情報や予約情報を表示する。表示装置18は例えば平面ディスプレイやプロジェクタ等である。通信装置19は、電気通信回線網NWに接続して、サーバ20、配車車両30、及びユーザ端末40と信号の送受信を行う。通信装置19は、リンク確立部17により、共用端末10とユーザ端末40との間でリンクを確立できている場合には、ユーザ端末40と専用回線で接続もできる。 The display device 18 displays information on destination candidates, guidance information on the transportation system, and reservation information. The display device 18 is, for example, a flat display, a projector, or the like. The communication device 19 connects to the telecommunications network NW and sends and receives signals to and from the server 20, dispatch vehicle 30, and user terminal 40. The communication device 19 can also connect to the user terminal 40 through a dedicated line if the link establishing unit 17 has established a link between the shared terminal 10 and the user terminal 40 .
 サーバ20は、予約管理部21、車両管理部22、利用履歴格納部23、候補地抽出部24、データベース25、及び通信装置26を備えている。サーバ20は、共用端末10及び配車車両30を制御して、交通システムの利用登録、ユーザ情報の情報管理、配車車両の予約管理等を行う。サーバ20は、交通システムを用いた配車サービスを管理するために、実行するプログラムを有しており、当該プログラムを実行することで、各種機能を実行する。サーバ20は、プログラムを格納したROM、プログラムを実行するためのCPU等を有している。 The server 20 includes a reservation management section 21, a vehicle management section 22, a usage history storage section 23, a candidate location extraction section 24, a database 25, and a communication device 26. The server 20 controls the shared terminal 10 and the dispatch vehicle 30, and performs transportation system usage registration, user information management, reservation management of the dispatch vehicle, and the like. The server 20 has a program to be executed in order to manage the dispatch service using the transportation system, and executes various functions by executing the program. The server 20 includes a ROM that stores programs, a CPU for executing the programs, and the like.
 サーバ20は、機能ブロックとして、予約管理部21、車両管理部22、利用履歴格納部23、及び候補地抽出部24を有している。なお、予約管理部21、車両管理部22、利用履歴格納部23、及び候補地抽出部24は、サーバ20の有する機能の一部を実行するための機能ブロックであり、サーバ20は、図2に示す機能ブロックの機能以外の機能を実行することも可能である。 The server 20 has a reservation management section 21, a vehicle management section 22, a usage history storage section 23, and a candidate location extraction section 24 as functional blocks. Note that the reservation management unit 21, vehicle management unit 22, usage history storage unit 23, and candidate location extraction unit 24 are functional blocks for executing some of the functions of the server 20, and the server 20 is configured as shown in FIG. It is also possible to execute functions other than those of the functional blocks shown in .
 予約管理部21は、交通システムの利用登録をしているユーザのユーザ情報、ユーザにより予約された配車車両、及び、予約された配車車両の走行計画を含む予約情報を管理する。ユーザは、交通システムを利用するために、共用端末10又はユーザ端末40を操作して初期登録を行う。ユーザは、初期登録として、ユーザの氏名、自宅住所などの個人情報を入力し、さらに、ユーザの性別、好みなど、ユーザの属性を示す属性情報を入力してもよい。予約管理部21は、共用端末10又はユーザ端末40を介して入力された初期登録時の情報を、データベース25に保存することで、ユーザ情報を管理する。 The reservation management unit 21 manages reservation information including user information of users who have registered to use the transportation system, dispatched vehicles reserved by the users, and travel plans for the reserved dispatched vehicles. In order to use the transportation system, the user operates the shared terminal 10 or the user terminal 40 to perform initial registration. As initial registration, the user may input personal information such as the user's name and home address, and may further input attribute information indicating the user's attributes such as the user's gender and preferences. The reservation management unit 21 manages user information by storing information at the time of initial registration input via the shared terminal 10 or the user terminal 40 in the database 25.
 配車車両を予約する際には、ユーザは、所持するユーザ端末40のアプリケーションソフトウェアを操作し、ユーザが希望する出発地、出発時間、乗車人数、目的地、到着時間など、配車車両の予約に必要な情報を入力する。予約に必要な情報は、ユーザ端末40の操作に限らず、共用端末10の操作で入力されてもよい。入力された予約情報は、サーバ20に送信され、サーバ20の予約管理部21は、配車車両30の中からユーザの希望に対応可能な配車車両30を抽出するとともに走行計画を決定する。図1の例では、予約管理部21が、乗降地Aから目的地Cまで移動するための走行計画を決定する。また予約管理部21は、配車車両30、乗降地、乗降車時間、乗継地など、ユーザの希望を確認しつつ走行計画を決定してもよい。例えば、ユーザが観光地や商業施設等を希望目的地として入力した場合には、予約管理部21は、希望目的地に近い順で、配車車両30が到着できる地点を目的地の候補として抽出し、目的地の候補の情報を、共用端末10又はユーザ端末40に送信する。そして、ユーザは共用端末10又はユーザ端末40を操作して、目的地の候補の中から目的地を決定する。 When reserving a ride-hailing vehicle, the user operates the application software on the user terminal 40 that he or she owns, and enters information necessary for reserving the ride-hailing vehicle, such as the user's desired departure point, departure time, number of passengers, destination, and arrival time. Enter the information. The information necessary for the reservation is not limited to the operation of the user terminal 40, and may be input by the operation of the shared terminal 10. The input reservation information is transmitted to the server 20, and the reservation management unit 21 of the server 20 extracts a dispatched vehicle 30 that can meet the user's request from among the dispatched vehicles 30 and determines a travel plan. In the example of FIG. 1, the reservation management unit 21 determines a travel plan for traveling from a boarding point A to a destination C. Further, the reservation management unit 21 may determine the travel plan while confirming the user's wishes, such as the dispatch vehicle 30, boarding and alighting points, boarding and alighting times, and transit points. For example, when the user inputs a tourist spot, a commercial facility, etc. as a desired destination, the reservation management unit 21 extracts points where the dispatch vehicle 30 can arrive as destination candidates in order of proximity to the desired destination. , information on destination candidates is transmitted to the shared terminal 10 or the user terminal 40. Then, the user operates the shared terminal 10 or the user terminal 40 to determine a destination from among the destination candidates.
 予約管理部21は、決定した走行計画を配車車両30の予約情報として、予約したユーザの個人情報と紐づけた上で、データベース25に記録する。また予約管理部21は、共用端末10又はユーザ端末40からの要求に応じて、データベース25に記憶した予約情報を共用端末10又はユーザ端末40に送信する。 The reservation management unit 21 records the determined travel plan in the database 25 as reservation information for the dispatched vehicle 30 after linking it with the personal information of the user who made the reservation. Further, the reservation management unit 21 transmits the reservation information stored in the database 25 to the shared terminal 10 or the user terminal 40 in response to a request from the shared terminal 10 or the user terminal 40.
 車両管理部22は、配車車両30の走行計画、配車車両30の現在位置、現在の交通状況を用いて、配車車両30の運行を管理している。配車車両30の走行計画は、巡回エリア100内であれば、既定の運行スケジュールに応じて決まってもよい。巡回エリア100外である、非巡回エリア200の配車計画は、予約管理部21により、ユーザの希望に応じて決められた走行計画に相当する。また車両管理部22は、交通状況等に応じて、走行計画を更新する。また車両管理部22は、走行計画に含まれる走行経路を算出する。目的地候補の情報が表示装置18の表示画面に表示されている状態で、ユーザが表示装置18のタッチ操作により、目的地候補の名から目的地を選択された場合には、車両管理部22は、選択された目的地に向かって走行する配車車両の走行経路を算出する。例えば、図1の例では、乗継地Bから目的地Cまでの走行経路であり、配車車両Yの走行経路である。なお、本実施形態における車両管理部32が本発明の「算出部」に相当する。 The vehicle management unit 22 manages the operation of the dispatch vehicle 30 using the travel plan of the dispatch vehicle 30, the current position of the dispatch vehicle 30, and the current traffic situation. The travel plan of the dispatch vehicle 30 may be determined according to a predetermined operation schedule as long as it is within the patrol area 100. The vehicle allocation plan for the non-visited area 200, which is outside the patrol area 100, corresponds to a travel plan determined by the reservation management unit 21 according to the user's wishes. The vehicle management unit 22 also updates the travel plan according to traffic conditions and the like. The vehicle management unit 22 also calculates a travel route included in the travel plan. When the user selects a destination from the name of the destination candidate by touch operation on the display device 18 while the information of the destination candidate is displayed on the display screen of the display device 18, the vehicle management unit 22 calculates the travel route of the dispatched vehicle traveling toward the selected destination. For example, in the example of FIG. 1, it is a travel route from transfer point B to destination C, and is a travel route of dispatch vehicle Y. Note that the vehicle management section 32 in this embodiment corresponds to the "calculation section" of the present invention.
 利用履歴格納部23は、ユーザによる交通システムの利用履歴を取得して、取得した利用履歴をデータベース25に記憶することで、利用履歴を格納する。交通システムの利用履歴は、ユーザが利用した配車車両30の利用履歴である。また交通システムの利用履歴は、ユーザの行動履歴を含んでいてもよい。利用履歴は、ユーザが配車車両30を乗車及び/又は降車した位置、配車車両30の乗車及び/又は降車した時間、配車車両30の走行ルート、配車車両30の車種等のうち、少なくともいずれか1つの情報を含んでいる。また行動履歴は、ユーザが配車車両30を利用して立ち寄った施設又は場所、ユーザが配車車両30に乗車する前に立ち寄った施設、ユーザが配車車両30を降車した後に向かった施設、ユーザが配車車両30以外で利用した交通手段の利用履歴、自宅等のユーザが頻繁に滞在する場所等のうち、少なくともいずれか1つの情報を含んでいる。また利用履歴及び行動履歴は、一緒に行動した他のユーザの情報を含んでもよい。 The usage history storage unit 23 stores the usage history by acquiring the usage history of the transportation system by the user and storing the acquired usage history in the database 25. The usage history of the transportation system is the usage history of the dispatch vehicle 30 used by the user. Further, the usage history of the transportation system may include the user's behavior history. The usage history includes at least one of the following: the location where the user got on and/or got off the dispatch vehicle 30, the time when the user got on and/or got off the dispatch vehicle 30, the travel route of the dispatch vehicle 30, the vehicle type of the dispatch vehicle 30, etc. Contains one piece of information. In addition, the action history includes facilities or places where the user stopped by using the dispatch vehicle 30, facilities where the user stopped before getting on the dispatch vehicle 30, facilities where the user went after getting off the dispatch vehicle 30, facilities where the user went to dispatch the dispatch vehicle 30, etc. It includes at least one of information such as the usage history of means of transportation used other than the vehicle 30, and places where the user frequently stays, such as his or her home. Further, the usage history and action history may include information on other users with whom the user acted together.
 例えば、図1において、地点Cを自宅として、ユーザPが、家族の運転する自家用車で乗継地点Bに向かい、乗継地Bで配車車両Xに乗り換えて、配車車両Xに乗車して地点Aに向かい、地点Aで配車車両Xを降車する。また、ユーザPは、地点Cから乗継地Bに向かう途中に、レストランSで食事をし、地点Aで配車車両Xから降車した後、ユーザPの目的地として病院Tに到着したとする。このようなユーザ行動において、ユーザPの利用履歴は、乗継地B(乗車地)及び地点A(降車地)の情報、配車車両Xの乗降時間の情報等を含んでいる。ユーザPの行動履歴は、レストランS及び病院Tに関する情報、自家用車の利用情報、同乗者の情報等を含んでいる。 For example, in FIG. 1, a user P, whose home is point C, heads to a transfer point B in a private car driven by a family member, transfers to a dispatch vehicle X at the transfer point B, gets on the dispatch vehicle Head to A and get off the dispatched vehicle X at point A. Further, it is assumed that the user P eats at a restaurant S on the way from the point C to the transit point B, gets off the dispatch vehicle X at the point A, and then arrives at the hospital T as the user P's destination. In such user behavior, the usage history of user P includes information on transfer point B (boarding point) and point A (dropoff point), information on boarding and alighting time of dispatched vehicle X, and the like. The action history of the user P includes information regarding the restaurant S and the hospital T, usage information of the private car, information of fellow passengers, and the like.
 利用履歴格納部23は、ユーザ端末40、配車車両30の予約情報、配車車両30の走行計画、ユーザからの入力情報から、ユーザによる交通システムの利用履歴及びユーザの行動履歴を取得する。ユーザが配車車両30の予約情報に沿って、配車車両30を利用した場合には、利用履歴格納部23は、予約情報を利用履歴として取得すればよい。また、利用履歴格納部23は、配車車両30の走行後の走行計画を利用履歴として取得してもよい。 The usage history storage unit 23 acquires the user's usage history of the transportation system and the user's behavior history from the user terminal 40, the reservation information of the dispatched vehicle 30, the travel plan of the dispatched vehicle 30, and input information from the user. When the user uses the dispatched vehicle 30 according to the reservation information of the dispatched vehicle 30, the usage history storage unit 23 may acquire the reservation information as the usage history. Further, the usage history storage unit 23 may acquire the travel plan after the dispatched vehicle 30 travels as the usage history.
 利用履歴格納部23は、ユーザによる配車車両30の利用完了後に、配車車両30に接続して、配車車両30の走行履歴のデータから利用履歴を抽出する。また利用履歴格納部23は、サーバ20とユーザ端末40が接続された時に、ユーザ端末40から、ユーザの行動履歴に関するデータを抽出してもよい。ユーザ端末40は、端末のGPS機能、宿泊施設や交通機関などのチケット手配、ユーザのスケジュール管理等のアプリケーションを有しており、ユーザ端末40は、各種アプリケーションで使用するデータのうち、ユーザの行動履歴に関するデータを特定してサーバ20に送信する。これにより、ユーザ端末40はユーザの行動履歴を取得できる。 After the user completes use of the dispatch vehicle 30, the usage history storage unit 23 connects to the dispatch vehicle 30 and extracts the usage history from the travel history data of the dispatch vehicle 30. Further, the usage history storage unit 23 may extract data regarding the user's behavior history from the user terminal 40 when the server 20 and the user terminal 40 are connected. The user terminal 40 has applications such as the terminal's GPS function, ticket arrangement for accommodation facilities and transportation facilities, and user schedule management. Data related to the history is specified and transmitted to the server 20. Thereby, the user terminal 40 can acquire the user's action history.
 候補地抽出部24は、検知部12により検知されたユーザの交通システムの利用履歴に基づき、目的候補地を抽出する。候補地抽出部は、目的候補地として、ユーザが配車車両30から降車する降車地、及び、ユーザが配車車両30を利用して向かう目的地の少なくともいずれか一方の場所を抽出すればよい。具体的には、ユーザが共用端末10に近づき、検知部12で検知された場合に、候補地抽出部24は、ユーザが共用端末10に到着するまでの行動履歴を特定する。ユーザが配車車両30を利用して共用端末10まで移動した場合には、ユーザの配車車両30の利用履歴が行動履歴に相当する。候補地抽出部24は、データベース25を参照して、検知されたユーザの、これまでの交通システムの利用履歴を特定する。候補地抽出部24は、直近の行動履歴と、データベース25に格納された交通システムの利用履歴とを比較し、相関性を算出する。そして、候補地抽出部24は、データベース25に格納された交通システムの利用履歴のうち、直近の行動履歴と相関性の高い利用履歴を特定し、相関性の高い利用履歴で示される降車地及び/又は目的地を、目的地候補として抽出する。なお、候補地抽出部24により目的地候補を抽出する条件例として、ユーザが共用端末10に近づき、検知部12で検知されたことを挙げたが、この条件における共用端末10は、必ずしも、複数の交通手段を乗り継ぐ乗継地に限らず、巡回エリア100内における配車車両の出発地(図1の乗降地Aに相当)でもよい。また、相関性を算出するために比較される行動履歴及び利用履歴は、直近に限らず、過去の所定期間内の行動履歴及び利用履歴でもよい。 The candidate location extraction unit 24 extracts candidate destination locations based on the user's usage history of the transportation system detected by the detection unit 12. The candidate location extracting unit may extract at least one of the alighting location where the user gets off from the dispatch vehicle 30 and the destination to which the user is heading using the dispatch vehicle 30 as the candidate destination location. Specifically, when the user approaches the shared terminal 10 and is detected by the detection unit 12, the candidate location extraction unit 24 identifies the user's action history up to the time the user arrives at the shared terminal 10. When the user uses the dispatch vehicle 30 to move to the shared terminal 10, the user's usage history of the dispatch vehicle 30 corresponds to the action history. The candidate location extraction unit 24 refers to the database 25 and identifies the detected user's past usage history of the transportation system. The candidate location extraction unit 24 compares the most recent action history with the usage history of the transportation system stored in the database 25, and calculates the correlation. Then, the candidate location extraction unit 24 identifies the usage history that has a high correlation with the most recent action history from among the usage history of the transportation system stored in the database 25, and identifies the alighting point and the usage history indicated by the highly correlated usage history. /Or extract the destination as a destination candidate. Note that, as an example of the condition for extracting destination candidates by the candidate location extraction unit 24, the user approaches the shared terminal 10 and is detected by the detection unit 12. However, under this condition, the shared terminal 10 does not necessarily have to The location is not limited to a transfer point for connecting transportation means, but may be a departure point of a dispatched vehicle within the patrol area 100 (corresponding to the boarding point A in FIG. 1). Furthermore, the behavior history and usage history that are compared to calculate the correlation are not limited to the most recent history, but may be behavior history and usage history within a predetermined period in the past.
 候補地抽出部24は、目的地候補に限らず、複数の交通手段を乗り継ぐ乗継地の候補地を抽出してもよい。ユーザは、出発地近くの、巡回走行ルートの乗降地に設置された共用端末10に近づく。共用端末10の検知部がユーザ接近状態を検知すると、候補地抽出部24は、データベース25を参照して、検知されたユーザの利用履歴を取得し、検知されたユーザの配車車両の乗車地を起点とした利用履歴を抽出する。候補地抽出部24は、抽出された利用履歴の中から、利用回数の多い乗継地を候補地として抽出する。このとき、候補地抽出部24は、抽出された利用履歴の中から、利用回数の多い目的地及び/又は降車地を目的候補地として抽出してもよい。 The candidate location extracting unit 24 may extract not only candidate destinations but also candidate locations of transit locations for connecting multiple means of transportation. A user approaches a shared terminal 10 installed at a boarding and alighting point on a patrol route near a starting point. When the detection unit of the shared terminal 10 detects a user approaching state, the candidate location extraction unit 24 refers to the database 25 to obtain the usage history of the detected user, and determines the boarding location of the detected user's dispatch vehicle. Extract the usage history as a starting point. The candidate location extraction unit 24 extracts transit locations that have been used many times as candidate locations from the extracted usage history. At this time, the candidate location extraction unit 24 may extract destinations and/or drop-off locations that have been used frequently from the extracted usage history as candidate destination locations.
 データベース25は、登録したユーザの個人情報、配車車両の予約情報、ユーザによる交通システムの利用履歴、ユーザの行動履歴等を記憶する。通信装置26は、電気通信回線網NWに接続して、共用端末10、配車車両30、及びユーザ端末40と信号の送受信を行う。 The database 25 stores personal information of registered users, reservation information of dispatched vehicles, usage history of the transportation system by users, behavior history of users, etc. The communication device 26 is connected to the telecommunications network NW and sends and receives signals to and from the shared terminal 10, the dispatch vehicle 30, and the user terminal 40.
 配車車両30は、サーバ20の管理の下、ユーザの移動に利用される車両である。配車車両30は、少なくともサーバ20と通信可能な通信装置31を有している。配車車両30は、通信装置31を介して、現在の車両の位置情報をサーバ20に送信する。通信装置31は、電気通信回線網NWに接続してサーバ20と信号の送受信を行う。通信装置31は、共用端末10及びユーザ端末40と通信してもよい。 The dispatch vehicle 30 is a vehicle used for transporting users under the management of the server 20. The dispatch vehicle 30 includes at least a communication device 31 that can communicate with the server 20. The dispatch vehicle 30 transmits current vehicle position information to the server 20 via the communication device 31. The communication device 31 connects to the telecommunications network NW and sends and receives signals to and from the server 20 . The communication device 31 may communicate with the shared terminal 10 and the user terminal 40.
 ユーザ端末40は、ユーザ所有の端末であり、スマートフォン、タブレット型端末等、可搬型の端末装置である。ユーザ端末40は、ディスプレイを有しており、共用端末10又はサーバ20から送信される、交通システムの案内情報をディスプレイの画面に表示する。 The user terminal 40 is a terminal owned by the user, and is a portable terminal device such as a smartphone or a tablet terminal. The user terminal 40 has a display and displays the transportation system guidance information transmitted from the shared terminal 10 or the server 20 on the screen of the display.
 次に、図3を参照し、ユーザが乗車地に移動し、乗継地で配車車両30を乗り継ぎ、目的地に到着するまでの、ユーザの行動、共用端末10及びサーバ20の制御処理について説明する。図3は、ユーザの行動、共用端末10及びサーバ20の制御処理の流れを示すフローチャートである。 Next, with reference to FIG. 3, the user's actions and the control processing of the shared terminal 10 and the server 20 will be explained as the user moves to the boarding point, transfers to the dispatch vehicle 30 at the transfer point, and arrives at the destination. do. FIG. 3 is a flowchart showing the user's behavior and the flow of control processing of the shared terminal 10 and the server 20.
 ステップS1にて、ユーザは、配車車両30、配車車両30以外の交通機関、徒歩、自家用車などの移動手段を使って、巡回走行ルート上の乗降地に移動する。ステップS2にて、乗降地に設置された共用端末10の検知部12は、ユーザ接近状態を検知する。ステップS3にて、サーバ20は、ユーザ特定のための認証処理を行う。 In step S1, the user moves to a boarding/disembarking point on the patrol route using the dispatch vehicle 30, a means of transportation other than the dispatch vehicle 30, walking, a private car, or other means of transportation. In step S2, the detection unit 12 of the shared terminal 10 installed at the boarding/disembarkation area detects the user's approach state. In step S3, the server 20 performs authentication processing for user identification.
 ここで、ステップS2及びステップS3の制御処理について説明する。図4は、共用端末10の表示装置18の表示画面を説明するための図であり、図4(a)は複数のユーザを検知した状態を示し、図4(b)は1人のユーザを検知した状態を示す。 Here, the control processing in step S2 and step S3 will be explained. FIG. 4 is a diagram for explaining the display screen of the display device 18 of the shared terminal 10. FIG. 4(a) shows a state in which multiple users are detected, and FIG. 4(b) shows a state in which one user is detected. Indicates the detected state.
 表示装置18の表示画面内には、ユーザの顔、虹彩、又は歩容等を検知可能な検知エリアが設定されており、表示装置18は、ユーザの顔等がエリア内に映ると、画像処理でユーザを検知する。図4(a)に示すように、検知部12は、表示装置18の画面において複数のユーザを検知した場合には、検知部12は「認証開始」ボタンを画面上に表示させる。複数のユーザが画面に映る場合には、個人を特定するための対象が選択できないことがあるため、認証開始を表示して、ユーザが認証開始ボタンをタッチすると、ユーザ特定のための認証が開始する。また、検知部12は、検知できたユーザの顔部分に丸表示をして、検知できているユーザを画面上に表示する。この丸表示を確認することで、認証対象とすべきユーザが正常に検知されているが、ユーザは判断できる。 A detection area that can detect the user's face, iris, gait, etc. is set within the display screen of the display device 18, and when the user's face, etc. is displayed within the area, the display device 18 performs image processing. Detect the user. As shown in FIG. 4A, when the detection unit 12 detects a plurality of users on the screen of the display device 18, the detection unit 12 displays a "Start Authentication" button on the screen. If multiple users are displayed on the screen, it may not be possible to select the target for identifying the individual, so when the start of authentication is displayed and the user touches the start authentication button, authentication for identifying the user starts. do. Further, the detection unit 12 displays the detected users on the screen by displaying a circle around the face of the detected user. By checking this circle display, the user can determine whether the user to be authenticated has been successfully detected.
 また、検知部12は「認証開始」ボタンの表示に合わせて、タイマーをスタートする。検知部12は、所定時間内に、「認証開始」ボタンのタッチ操作があった場合、又は、「認証開始」ボタンのタッチ操作が無い状態で所定時間を経過した場合に、認証を開始する。検知部12は、認証を開始するために、選択された人の画像を認証開始フラグと共にサーバ20に送信する。選択は、ユーザのタッチ操作で行ってもよく、あるいは、丸表示で囲われた人を自動的に選択してもよい。 Additionally, the detection unit 12 starts a timer in accordance with the display of the "Start Authentication" button. The detection unit 12 starts authentication when there is a touch operation on the "Start Authentication" button within a predetermined time, or when a predetermined time elapses without a touch operation on the "Start Authentication" button. The detection unit 12 transmits an image of the selected person to the server 20 together with an authentication start flag in order to start authentication. The selection may be performed by the user's touch operation, or a person surrounded by a circle may be automatically selected.
 図4(b)に示すように、検知部12は、表示装置18の画面において1人のユーザを検知した場合には、検知部12は「認証中止」ボタンを画面上に表示させつつ、タイマーをスタートする。また複数ユーザの場合と同様に、検知部12は検知できたユーザの顔部分に丸印を表示させる。検知されたユーザが一人の場合には、複数ユーザを検知した場合と比較して、ユーザ検知の確実性が高いため、「認証開始」のようなボタン表示は無く、所定時間経過後に、ユーザ特定のための認証が開始する。一方で、認証させたい他のユーザが画面内に写したいケースもあり得るため、「認証中止」ボタンを設け、他のユーザを画面に映したい場合には、ユーザが「認証中止」ボタンにタッチして、ユーザ検知を再度行ってもよい。そして、検知部12は、認証を開始するために、検知された人の画像を認証開始フラグと共にサーバ20に送信する。なお、人の画像は、ユーザの個人情報に相当する。 As shown in FIG. 4(b), when the detection unit 12 detects one user on the screen of the display device 18, the detection unit 12 displays the "Cancel Authentication" button on the screen and uses a timer. Start. Also, as in the case of multiple users, the detection unit 12 displays a circle mark on the face of the detected user. If there is only one user detected, the certainty of user detection is higher than when multiple users are detected, so there is no button displaying something like "Start authentication", and the user will be identified after a predetermined period of time has passed. Authentication begins. On the other hand, there may be cases where the other user who wants to be authenticated wants to be shown on the screen, so a "Cancel Authentication" button is provided, and if the user wants to show the other user on the screen, the user can touch the "Cancel Authentication" button. Then, user detection may be performed again. Then, the detection unit 12 transmits the image of the detected person together with an authentication start flag to the server 20 in order to start authentication. Note that the person's image corresponds to the user's personal information.
 サーバ20は、共用端末10の検知部12から認証開始フラグを受信すると、ユーザの画像である個人情報に基づき、ユーザの生体情報を格納したデータベース25にアクセスする。データベース25は、例えば、生体情報の要素ごとに分かれた複数のデータベースを含んでいてもよい。生体情報の要素は、例えば顔画像、虹彩情報、歩容モデル等である。サーバ20は、検知部12から取得した人の画像と、データベース25に格納された生体情報を比較する。検知されたユーザが複数いる場合には、個々のユーザ毎に特定する。例えば、複数のユーザが検知された状態で、一部のユーザは顔画像から特定できたが、残りのユーザが特定できない場合には、検知部12は、生体情報の他の要素を使って認証を行う。そして、サーバ20は認証結果を共用端末10又はユーザ端末40に出力する。なお、認証は、生体情報の要素ごとに分かれた複数のデータベースを組み合わせて行ってもよい。 When the server 20 receives the authentication start flag from the detection unit 12 of the shared terminal 10, it accesses the database 25 that stores the user's biometric information based on the personal information that is the user's image. The database 25 may include, for example, a plurality of databases separated by elements of biological information. Elements of biometric information include, for example, a face image, iris information, and a gait model. The server 20 compares the image of the person obtained from the detection unit 12 with the biometric information stored in the database 25. If multiple users are detected, each user is identified. For example, if multiple users are detected and some of the users can be identified from the facial image, but the remaining users cannot be identified, the detection unit 12 uses other elements of biometric information for authentication. I do. Then, the server 20 outputs the authentication result to the shared terminal 10 or the user terminal 40. Note that authentication may be performed by combining a plurality of databases separated for each element of biometric information.
 ステップS3の制御処理によりユーザが特定されると、ステップS4にて、サーバ20の候補地抽出部24は、ユーザを検知した共用端末10の位置情報を取得する。ステップS5にて、候補地抽出部24は、検知されたユーザの行動履歴を取得する。ユーザが共用端末10まで配車車両30を利用して移動した場合には、候補地抽出部24は、ユーザが乗車していた配車車両30の走行計画(走行履歴)から、行動履歴を取得する。ユーザが共用端末10まで配車車両30以外の手段で移動した場合には、候補地抽出部24は、ユーザ端末40に接続して、ユーザの行動履歴に関するデータから、行動履歴を取得する。また、候補地抽出部24は、データベースにアクセスし、検知されたユーザの利用履歴を取得する。 When the user is specified by the control process in step S3, in step S4, the candidate location extraction unit 24 of the server 20 acquires the position information of the shared terminal 10 that detected the user. In step S5, the candidate location extraction unit 24 acquires the detected user's action history. When the user travels to the shared terminal 10 using the dispatch vehicle 30, the candidate location extraction unit 24 acquires the action history from the travel plan (travel history) of the dispatch vehicle 30 in which the user was riding. When the user moves to the shared terminal 10 by means other than the dispatch vehicle 30, the candidate location extracting unit 24 connects to the user terminal 40 and acquires the behavior history from data related to the user's behavior history. Further, the candidate location extraction unit 24 accesses the database and acquires the usage history of the detected user.
 ステップS6にて、候補地抽出部24は、ユーザが共用端末10を操作した時の時間情報を取得する。例えば、検知部12から認証開始フラグを受信したタイミングを、共用端末10を操作した時とする。 In step S6, the candidate location extraction unit 24 acquires time information when the user operated the shared terminal 10. For example, the timing at which the authentication start flag is received from the detection unit 12 is assumed to be the time when the shared terminal 10 is operated.
 ステップS7にて、候補地抽出部24は目的地候補を抽出する。候補地抽出部24は以下の要領で目的地候補を抽出する。なお、データベース25に格納されている利用履歴は、配車車両30の出発地/乗継地/目的地、ユーザの乗降地/立ち寄り施設、利用時間帯、配車車両30の走行経路、ユーザの移動経路の各種要素を含んでいる。データベース25に格納された利用履歴を要素ごとに分けた上で、ユーザ情報及び目的地候補と対応づけて複数のデータベース25に格納されてもよい。まず、候補地抽出部24は、直近の行動履歴を取得する。例えば、図1の例で、ユーザが自宅付近の地点Cを出発して電車及び徒歩で乗継地Bまで移動し、乗継地Bに午後2時に到着したとする。そして、乗継地Bに設置された共用端末10の検知部12がユーザを検知した場合(以下、「自宅からの移動例A」とも称す)には、自宅から乗継地Bまでの行動履歴が、直近の行動履歴(以下、直近行動履歴とも称する)となる。なお、ユーザが自宅から乗継地Bに移動するまでに、病院等に立ち寄った場合には立ち寄り地点も直近行動履歴に含まれる。 In step S7, the candidate location extraction unit 24 extracts destination candidates. The candidate location extraction unit 24 extracts destination candidates in the following manner. The usage history stored in the database 25 includes the departure point/transfer point/destination of the dispatch vehicle 30, the user's boarding/dropping point/drop-in facility, the time of use, the travel route of the dispatch vehicle 30, and the user's travel route. It includes various elements of The usage history stored in the database 25 may be divided into elements and then stored in a plurality of databases 25 in association with user information and destination candidates. First, the candidate location extraction unit 24 acquires the most recent action history. For example, in the example of FIG. 1, assume that the user departs from point C near his home, travels by train and on foot to transit point B, and arrives at transit point B at 2:00 p.m. When the detection unit 12 of the shared terminal 10 installed at transit point B detects the user (hereinafter also referred to as "movement example A from home"), the behavior history from home to transit point B is determined. is the most recent action history (hereinafter also referred to as the most recent action history). Note that if the user stops at a hospital or the like before moving from home to transit point B, the stopover point is also included in the recent action history.
 候補地抽出部24は、共用端末10の位置情報とユーザが共用端末10を操作した時の時間情報に基づき、データベース25の中から直近行動履歴と相関性のある利用履歴を特定する。候補地抽出部24は、データベース25に格納された利用履歴(以下、「格納利用履歴」とも称する)のうち、現在のユーザ位置を乗継地とする行動履歴であり、かつ、共用端末10の操作時間を、利用履歴の時間帯に含む行動履歴を抽出する。例えば、「自宅からの移動例A」であれば、候補地抽出部24は、乗継地Bを乗り継ぎ地点としたこと、交通システムの利用時間帯が午後2時を含んでいること、この2つの条件を満たす利用履歴を抽出する。 The candidate location extraction unit 24 identifies usage history that is correlated with the recent action history from the database 25 based on the location information of the shared terminal 10 and the time information when the user operated the shared terminal 10. The candidate location extracting unit 24 selects an action history in which the current user position is the transit location from among the usage history stored in the database 25 (hereinafter also referred to as "stored usage history"), and which is the action history of the shared terminal 10. Extract the action history that includes the operation time in the time period of the usage history. For example, in the case of "Movement example A from home", the candidate location extraction unit 24 determines that transit point B is the transit point, that the usage time of the transportation system includes 2:00 p.m. Extract usage history that meets two conditions.
 候補地抽出部24は、条件を満たす利用履歴が多い場合には、例えば現在時刻に近い格納利用履歴のみを抽出してもよい。現在時刻に近い格納利用履歴とは、例えば現在の日時から過去に数週間分の履歴、あるいは数カ月分の履歴である。 If there are many usage histories that satisfy the conditions, the candidate location extraction unit 24 may extract only the stored usage history close to the current time, for example. The stored usage history close to the current time is, for example, history for several weeks or several months from the current date and time.
 さらに、候補地抽出部24は、ユーザの出発地から乗継地までの移動経路に応じて、行動履歴を抽出する。以下、図5を参照しつつ、候補地抽出部24の制御フローを説明する。図5は、ステップS7の制御処理に含まれるサブフローのフローチャートである。 Further, the candidate location extraction unit 24 extracts the action history according to the user's travel route from the departure location to the transit location. The control flow of the candidate location extraction unit 24 will be described below with reference to FIG. FIG. 5 is a flowchart of subflows included in the control process of step S7.
 ステップS21にて、候補地抽出部24は、検知されたユーザの直近行動履歴であって、乗継地までの行動履歴を特定する。ステップS22にて、候補地抽出部24は、ユーザが巡回エリア外から乗継地に移動したか否か判定する。上記「自宅からの移動例A」では、出発地が巡回エリア100外であるため、候補地抽出部24は、ユーザが巡回エリア外の登録地から乗継地に移動した、と判定する。ユーザが巡回エリア外から乗継地に移動した場合には、ステップS23にて、候補地抽出部24は、格納利用履歴のうち、巡回エリア外の登録地から移動して乗継地に到着した利用履歴を抽出する。一方、ユーザが巡回エリア内の登録地から乗継地に移動した場合には、ステップS24にて、候補地抽出部24は、格納利用履歴のうち、巡回エリア内の登録地から移動して乗継地に到着した利用履歴を抽出する。つまり、ステップS22~S24の制御処理では、自宅等の登録地を出発地として、出発地が巡回エリア内であるか巡回エリア外であるかに応じて、相関性の算出の際に比較される利用履歴を分けている。なお、出発地は必ずしも登録地でなくてもよい。 In step S21, the candidate location extraction unit 24 identifies the detected user's recent behavior history up to the transit point. In step S22, the candidate location extraction unit 24 determines whether the user has moved from outside the patrol area to the transit location. In the above-mentioned "movement example A from home", since the departure point is outside the travel area 100, the candidate location extraction unit 24 determines that the user has moved from a registered location outside the travel area to the transit location. If the user moves from outside the patrol area to a transit point, in step S23, the candidate location extracting unit 24 selects, from among the stored usage history, the location where the user moved from a registered location outside the patrol area and arrived at the transit location. Extract usage history. On the other hand, if the user moves from a registered place in the patrol area to a transit place, in step S24, the candidate place extracting unit 24 selects a location from which the user moves from the registered place in the patrol area and transfers from the stored usage history. Extract the usage history at the transit point. That is, in the control processing of steps S22 to S24, a registered place such as a home is used as a departure point, and the correlation is compared depending on whether the departure point is within the patrol area or outside the patrol area. Separate usage history. Note that the place of departure does not necessarily have to be the place of registration.
 ステップS25にて、候補地抽出部24は、検知されたユーザの直近行動履歴と、抽出された格納利用履歴とを比較し、相関性の高い順に3つの候補地を抽出する。候補地抽出部24は、直近行動履歴と格納利用履歴に含まれるスポット同士を比較して、相関性を算出する。スポットは、行動履歴及び利用履歴に含まれる場所を示しており、配車車両30の出発地/乗継地/目的地、ユーザの乗降地/立ち寄り施設等である。例えば、上記「自宅からの移動例A」において、ユーザが地点Cから乗継地Bに移動する間に、「職場」、「スーパー」及び「病院」に立ち寄ったと仮定する。このような場合には、ユーザが地点Cから乗継地Bに移動したときの格納利用履歴のうち、「職場」、「スーパー」及び「病院」のうち少なくとも1つのスポットに立ち寄った格納利用履歴を特定する。 In step S25, the candidate location extraction unit 24 compares the detected recent action history of the user with the extracted storage usage history, and extracts three candidate locations in descending order of correlation. The candidate location extraction unit 24 compares the spots included in the recent action history and the stored usage history to calculate the correlation. The spots indicate locations included in the action history and usage history, such as the departure point/transfer point/destination of the dispatch vehicle 30, the user's boarding/dropping point/drop-in facility, and the like. For example, in the above-mentioned "Example A of movement from home," assume that the user stops at a "workplace," a "supermarket," and a "hospital" while moving from point C to transit point B. In such a case, among the storage usage history when the user moved from point C to transit point B, the storage usage history where the user stopped at at least one spot among "workplace", "supermarket", and "hospital" Identify.
 候補地抽出部24は、直近行動履歴のスポットと格納利用履歴のスポットを比較して、共通するスポットの多い利用履歴が、相関性の高い利用履歴となる。さらに、候補地抽出部24は、相関性の高い順に、格納利用履歴の目的地を、候補目的地として抽出する。例えば、利用回数(20回)分の格納利用履歴が、ステップS23の制御処理により抽出され、それらの格納利用履歴のスポットのうち地点Cから乗継地Bまでのスポットが、「職場」、「スーパー」及び「病院」と一致するか判定する。一致度が高い程、相関性が高くなる。例えば、利用回数(20回)分の格納利用履歴が抽出され、抽出された利用履歴のうち、15回分の格納利用履歴が3つのスポットで共通し、4回分の格納履歴履歴が2つのスポットで共通し、1回分の格納利用履歴が1つのスポットで共通したとする。候補地抽出部24は、相関性の最も高い15回分の格納利用履歴の目的地を、最も相関性の高い候補地として抽出し、相関性の最も低い1回分の格納利用履歴の目的地を、最も相関性の低い候補地として抽出する。なお、相関性の最も高い15回分の格納利用履歴の目的地が、各履歴で異なる場合には、最も回数の多い目的地を候補地としてもよい。なお、相関性はスポットの一致度から算出される必要はなく、例えば走行経路や使用される交通機関などでよい。そして、候補地抽出部24は、ステップS7の制御処理を終了する。 The candidate location extraction unit 24 compares the spots in the recent action history and the spots in the stored usage history, and the usage history with many common spots becomes the usage history with high correlation. Furthermore, the candidate location extraction unit 24 extracts destinations of the storage usage history as candidate destinations in order of high correlation. For example, the storage usage history for the number of times of use (20 times) is extracted by the control process in step S23, and among the spots in the storage usage history, the spots from point C to transit point B are "workplace", " Determine if they match "supermarket" and "hospital". The higher the degree of matching, the higher the correlation. For example, the storage usage history for the number of usages (20 times) is extracted, and among the extracted usage history, 15 storage usage history is common to three spots, and storage usage history for 4 usage is common to two spots. It is assumed that one spot has a common storage usage history. The candidate location extraction unit 24 extracts the destinations of the 15 storage usage histories with the highest correlation as the most correlated candidate locations, and extracts the destinations of the 1 storage usage history with the lowest correlation as Extract as the candidate location with the lowest correlation. Note that if the destinations of the 15 stored and used histories with the highest correlation are different for each history, the destination most frequently used may be used as the candidate location. Note that the correlation does not need to be calculated from the degree of coincidence of spots, and may be calculated from, for example, the driving route or the mode of transportation used. Then, the candidate location extraction unit 24 ends the control process in step S7.
 ユーザの特性として、自宅等のユーザが頻繁に滞在する場所から巡回走行ルート上の乗継地までの行動履歴が、過去の交通システムの利用履歴との間で高い相関性をもつ場合には、乗継地で交通機関を乗り継いだ後、過去の利用履歴と同じ目的地や降車地に向かう傾向がある。例えば、巡回ルート内に職場があり、巡回ルート外に自宅がある場合に、ユーザが、職場近くの乗車地から巡回車両に乗車して乗継地で降車したとする。さらに、ユーザは、乗車地で降車する前に、スーパーで買い物をしたとする。このような行動履歴では、乗継地の後、高い確率で自宅に帰ることが予想でき、候補地抽出部24は、ユーザに対して「自宅」を相関性の高い目的候補地として抽出する。 As a characteristic of the user, if the user's behavior history from the place where the user frequently stays, such as the user's home, to the transit point on the patrol route has a high correlation with the past usage history of the transportation system, After changing transportation at a transit point, there is a tendency for people to head to the same destination or drop-off point as their past usage history. For example, suppose that a user has a workplace within the patrol route and a home outside the patrol route, and the user gets on a patrol vehicle from a boarding point near the workplace and gets off at a transfer point. Furthermore, it is assumed that the user shops at a supermarket before getting off the vehicle at the boarding location. With such an action history, it can be predicted that the user will return home with a high probability after the transit point, and the candidate location extracting unit 24 extracts "home" as a highly correlated candidate destination location for the user.
 さらに、本実施形態では、ステップS21の制御フローにおいて、ユーザが乗継地までの移動する際の経路が巡回エリア100内であるか否かに応じて、候補地の抽出のために参照する交通システムの利用履歴を区別している。すなわち、データベース25に格納された利用履歴は、ユーザが配車車両30の巡回エリア100内から乗継地を経由して巡回エリア100外に移動した場合の行動履歴を示す第1行動履歴と、ユーザが巡回エリア100外から乗継地を経由して巡回エリア内に移動した場合の行動履歴を示す第2行動履歴とを含んでいる。そして、候補地抽出部24は、ユーザが巡回走行ルートを走行する配車車両30を利用して乗継地に到着する場合には、第1行動履歴に基づき候補地を抽出し、ユーザが巡回エリア外から交通手段を利用して乗継地に到着する場合には、第2行動履歴に基づき候補地を抽出する。これにより、候補地の予測精度を高めることができる。なお、巡回エリア100が本発明の「所定の走行エリア」に相当する。 Furthermore, in the present embodiment, in the control flow of step S21, depending on whether the route taken by the user to the transit point is within the patrol area 100, the traffic information to be referred to for extracting candidate locations is determined. The system usage history is differentiated. That is, the usage history stored in the database 25 includes a first behavior history indicating the behavior history when the user moves from within the patrol area 100 of the dispatch vehicle 30 to outside the patrol area 100 via a transit point, and a user history. includes a second action history indicating an action history when the user moves from outside the patrol area 100 into the patrol area via a transit point. Then, when the user arrives at a transit point using the dispatched vehicle 30 traveling on the patrol route, the candidate location extracting unit 24 extracts candidate locations based on the first action history, When arriving at a transit point from outside using a means of transportation, candidate locations are extracted based on the second action history. Thereby, the prediction accuracy of candidate locations can be improved. Note that the patrol area 100 corresponds to the "predetermined travel area" of the present invention.
 なお、配車車両30が所定の走行ルートを巡回しない場合には、データベース25は、ユーザが所定の走行エリア内から乗継地を経由して所定の走行エリア外に移動した場合の行動履歴を示す第1行動履歴と、ユーザが所定の走行エリア外から乗継地を経由して所定の走行エリア内に移動した場合の行動履歴を示す第2行動履歴を格納する。所定の走行エリアは、特定の配車車両30の走行可能なエリアであり、図1の例では走行エリア100である。そして、候補地抽出部24は、ユーザが所定の走行エリアを走行する配車車両30を利用して乗継地に到着する場合には、第1行動履歴に基づき候補地を抽出し、ユーザが所定の走行エリア外から交通手段を利用して乗継地に到着する場合には、第2行動履歴に基づき候補地を抽出すればよい。 Note that when the dispatched vehicle 30 does not patrol the predetermined travel route, the database 25 shows the behavior history when the user moves from within the predetermined travel area to outside the predetermined travel area via a transit point. A first action history and a second action history indicating the action history when the user moves from outside the predetermined travel area to the predetermined travel area via a transit point are stored. The predetermined driving area is an area in which a specific dispatched vehicle 30 can travel, and is the driving area 100 in the example of FIG. Then, when the user arrives at a transit point using the dispatch vehicle 30 traveling in a predetermined driving area, the candidate place extraction unit 24 extracts a candidate place based on the first action history, and extracts a candidate place based on the first action history. When arriving at a transit point by means of transportation from outside the travel area, candidate locations may be extracted based on the second action history.
 図3を参照し、ステップS8にて、情報取得部13は、交通システムの利用履歴に基づき抽出された候補地の情報をサーバ20から取得する。表示制御部14は、候補地の情報を共用端末10の表示装置18に表示させる。ステップS9にて、ユーザは、表示装置18の表示画面から目的地の候補地を確認し、タッチ操作により候補地を選択する。なお、表示装置18の表示画面における目的地の表示は、シンプルな表示になっている。例えば、「食事処X」、「A駅」及び「自宅」のような文字のみを表示する表示形態や、候補地の場所と現在地から候補地までの走行ルートを表示する表示形態でもよい。また、表示される候補地の数は、例えば3つ等、少ない方がよい。これにより、ユーザのタッチ操作が簡素化され、ユーザに対して利便性の高いシステムを提供できる。 Referring to FIG. 3, in step S8, the information acquisition unit 13 acquires from the server 20 information on candidate locations extracted based on the usage history of the transportation system. The display control unit 14 causes the display device 18 of the shared terminal 10 to display information about the candidate location. In step S9, the user checks the candidate locations for the destination on the display screen of the display device 18, and selects the candidate location by a touch operation. Note that the destination is displayed in a simple manner on the display screen of the display device 18. For example, a display format that displays only characters such as "restaurant Further, it is better for the number of candidate locations to be displayed to be as small as, for example, three. This simplifies the user's touch operation and provides a highly convenient system for the user.
 ステップS10にて、共用端末10は選択結果をサーバ20に送信する。ステップS11にて、サーバ20の予約管理部21は、選択された候補地を目的地に設定する。ステップS12にて、車両管理部22は、選択された目的地に向かって走行する配車車両30の走行経路を算出する。ステップS13にて、予約管理部21は、走行経路を走行可能な配車車両30を割り当て、配車車両30の予約を確定する。予約管理部21は、確定した予約情報を共用端末10に送信する。 In step S10, the shared terminal 10 transmits the selection result to the server 20. In step S11, the reservation management unit 21 of the server 20 sets the selected candidate location as the destination. In step S12, the vehicle management unit 22 calculates a travel route for the dispatch vehicle 30 traveling toward the selected destination. In step S13, the reservation management unit 21 allocates a dispatched vehicle 30 that can travel on the travel route, and confirms the reservation of the dispatched vehicle 30. The reservation management section 21 transmits the confirmed reservation information to the shared terminal 10.
 ステップS14にて、共用端末10の表示制御部13は、予約が完了したことをユーザに提示するために、確定した予約情報を表示装置18に表示させる。ステップS15にて、ユーザは、表示装置18の表示画面から、乗継地から目的地までの配車車両30の予約内容を確認する。その後、ユーザは、予約された配車車両30に乗車して目的地に移動する。 In step S14, the display control unit 13 of the shared terminal 10 displays the confirmed reservation information on the display device 18 in order to show the user that the reservation has been completed. In step S15, the user confirms the reservation details of the dispatched vehicle 30 from the transit point to the destination from the display screen of the display device 18. Thereafter, the user gets on the reserved dispatch vehicle 30 and travels to the destination.
 次に、図6を参照し、利用履歴をデータベース25に格納する方法について説明する。図6は、利用履歴を振り分ける際の分類表である。なお、図6に示す分類は一例にすぎず他の分類でもよい。利用履歴格納部23は、取得したユーザによる交通システムの利用履歴に対して、図6の分類表に基づき分類した上で、利用履歴をデータベース25に格納する。分類項目は、「移動ルート」、「移動距離」、「日時」、「長距離要素」である。分類項目「移動ルート」は、移動経路が自宅等の登録地を出発地とする経路であるか、自宅等の登録地を目的地とする経路であるかで分類する。分類項目「移動距離」は、移動距離が長距離か短距離かで分類する。移動距離が短い場合と長い場合で、スポットとなり得る立ち寄り先が異なるため、分類項目としている。 Next, a method for storing usage history in the database 25 will be described with reference to FIG. FIG. 6 is a classification table for sorting usage history. Note that the classification shown in FIG. 6 is only an example, and other classifications may be used. The usage history storage unit 23 classifies the acquired usage history of the transportation system by the user based on the classification table of FIG. 6, and then stores the usage history in the database 25. The classification items are "travel route," "traveling distance," "date and time," and "long-distance element." The classification item "travel route" is classified based on whether the travel route is a route starting from a registered place such as a home or a route having a registered place such as a home as a destination. The classification item ``distance traveled'' is classified based on whether the distance traveled is long or short. This is classified as a classification item because the destinations that can be used as spots differ depending on whether the travel distance is short or long.
 分類項目「日時」は「午前、午後等の時間帯」、「曜日」、「週」、「月」で分類する。人の行動は、時間周期で予め決まるため、行動周期に合わせるために、「日時」を分類項目とする。例えば、ユーザが夕食の食材を購入するために、巡回走行エリア外から移動して乗継地に到着して、乗継地で配車車両を乗り継ぎ、巡回走行エリア内のスーパーに向かうとする。このようなユーザの行動は日常的に行われるため、自宅等の出発地を出発する時間帯や、乗継地への到着時間帯は、各回の行動で同じ時間帯となる場合が多い。さらに、日常的な行動履歴で、例えば出発時間帯が夕方前の時間帯(例えば15時~16時)であれば、目的地をスーパーとするような行動履歴が多く、出発時間帯が早朝の時間帯(例えば7時~8時)であれば、目的地を勤務先とする行動履歴が多い。すなわち、ユーザによる交通システムの利用時間帯と目的地との間は相関性をもつことがあるため、利用履歴が、ユーザによる交通システムの利用時間帯ごとのユーザの目的地情報を含むように、利用履歴のデータベース化する。また分類項目「長距離要素」は「宿泊施設」や「観光地」で分類する。例えば、宿泊を伴う出張の場合には、人の行動は、日常の行動とは大きく異なる。そのため、宿泊との伴う業務や、観光など、特別な行動を伴う場合には、利用履歴を別に分けた上でデータベース25に格納する。利用履歴格納部23は、このような分類に基づき、ユーザの利用履歴をデータベース25に格納する。なお、データベース25は、分類項目ごとに分かれた複数のデータベースを含んでいてもよい。候補地抽出部24は、ユーザの直近行動履歴と格納利用履歴とを比較して相関性を算出する際に、直近行動履歴と格納利用履歴とを分類項目ごとに比較して、一致する項目が多いほど相関性が高くなるように、相関性を算出してもよい。 The classification item "date and time" is classified by "time period such as morning, afternoon, etc.", "day of the week", "week", and "month". Since human behavior is determined in advance by time cycles, "date and time" is used as a classification item in order to match the behavior cycle. For example, assume that a user travels from outside the patrol area, arrives at a transit point, transfers to a dispatched vehicle at the transit point, and heads to a supermarket within the patrol area in order to purchase ingredients for dinner. Since such user actions occur on a daily basis, the time slot for departure from a starting point such as a home and the time slot for arrival at a transit point are often the same for each action. Furthermore, in daily behavior history, for example, if the departure time is before evening (e.g. 3:00 p.m. to 4:00 p.m.), there are many behavior histories where the destination is a supermarket, and if the departure time is early in the morning. If it is a time period (for example, 7:00 to 8:00), there are many behavior histories where the destination is the workplace. That is, since there may be a correlation between the user's usage time of the transportation system and the destination, the usage history may include the user's destination information for each user's usage time of the transportation system. Create a database of usage history. In addition, the classification item ``long-distance element'' is classified by ``accommodation facilities'' and ``tourist destinations.'' For example, in the case of a business trip that involves overnight stays, people's behavior differs greatly from their daily behavior. Therefore, if a special activity is involved, such as work associated with accommodation or sightseeing, the usage history is separated and stored in the database 25. The usage history storage unit 23 stores the user's usage history in the database 25 based on such classification. Note that the database 25 may include a plurality of databases separated for each classification item. When calculating the correlation by comparing the user's most recent action history and storage usage history, the candidate location extraction unit 24 compares the most recent action history and storage usage history for each classification item, and selects matching items. The correlation may be calculated such that the larger the number, the higher the correlation.
 上記のように本実施形態に係る交通システムは、ユーザが共用端末10に近づいた状態であるユーザ接近状態を検知し、共用端末10の表示装置18を制御し、検知されたユーザの交通システムの利用履歴に基づき、目的候補地を抽出し、ユーザ接近状態を検知した場合に、候補地の情報を共用端末10の表示装置18に表示させる。これにより、ユーザが共用端末10に近づいたタイミングに合わせて、目的地候補が共用端末10の表示装置18に表示されるため、ユーザはシンプルな操作で降車地又は目的地の選択が可能となる。その結果として、システムに対するユーザの利便性を高めることができる。 As described above, the transportation system according to the present embodiment detects the user approach state, which is a state in which the user approaches the shared terminal 10, controls the display device 18 of the shared terminal 10, and controls the transportation system of the detected user. A candidate destination is extracted based on the usage history, and when a state of approach by a user is detected, information on the candidate location is displayed on the display device 18 of the shared terminal 10. As a result, destination candidates are displayed on the display device 18 of the shared terminal 10 in time with the timing when the user approaches the shared terminal 10, allowing the user to select a drop-off point or destination with a simple operation. . As a result, the user's convenience of the system can be improved.
 また本実施形態では、候補地の中からユーザにより選択された地点に向かって走行する配車車両30の走行経路を算出し、走行経路の情報を共用端末10の表示装置18に表示させる。これにより、ユーザは、選択した候補地までの走行経路を容易に確認できる。 Furthermore, in the present embodiment, a travel route of the dispatch vehicle 30 traveling toward a point selected by the user from among the candidate locations is calculated, and information on the travel route is displayed on the display device 18 of the shared terminal 10. This allows the user to easily confirm the driving route to the selected candidate location.
 また本実施形態に係る共用端末制御装置11及び共用端末の制御方法は、ユーザ接近状態を検知し、ユーザによる交通システムの利用履歴に基づき抽出された目的地候補の情報を取得し、ユーザ接近状態を検知した場合に、目的候補地の情報を共用端末10の表示装置18に表示させる。これにより、ユーザが共用端末10に近づいたタイミングに合わせて、目的地候補が共用端末10の表示装置18に表示されるため、ユーザはシンプルな操作で降車地又は目的地の選択が可能となる。その結果として、システムに対するユーザの利便性を高めることができる。 Further, the shared terminal control device 11 and the method for controlling the shared terminal according to the present embodiment detect the user's approach state, acquire information on destination candidates extracted based on the user's usage history of the transportation system, and acquire the user's approach state. When detected, information on the candidate destination is displayed on the display device 18 of the shared terminal 10. As a result, destination candidates are displayed on the display device 18 of the shared terminal 10 in time with the timing when the user approaches the shared terminal 10, allowing the user to select a drop-off point or destination with a simple operation. . As a result, the user's convenience of the system can be improved.
 また本実施形態の変形例において、共用端末10の検知部12は、ユーザの属性を検知し、サーバ20の候補地抽出部24はユーザの属性に基づき候補地を抽出してもよい。例えば、ユーザの格納利用履歴のデータ数が少なく、抽出される目的地候補の数が少ない場合、又は、目的地候補が少ない場合は、候補地抽出部24は、検知されたユーザの属性と同じ属性をもつ他のユーザを特定する。そして、候補地抽出部24は、他のユーザの利用履歴に基づき、目的地候補を抽出する。これにより、ユーザの格納利用履歴のデータ数が少ない場合でも、目的地候補を抽出できる。 In a modification of the present embodiment, the detection unit 12 of the shared terminal 10 may detect the user's attributes, and the candidate location extraction unit 24 of the server 20 may extract candidate locations based on the user's attributes. For example, if the amount of data in the storage usage history of the user is small and the number of extracted destination candidates is small, or if the number of destination candidates is small, the candidate location extracting unit 24 extracts the same attributes as the detected user's attributes. Identify other users with attributes. The candidate location extraction unit 24 then extracts destination candidates based on the usage history of other users. Thereby, destination candidates can be extracted even if the number of data in the user's storage usage history is small.
 また本実施形態の変形例において、共用端末10の表示制御部14は、候補地抽出部24により抽出された乗継地の候補地の情報を、共用端末10の表示装置18に表示させてもよい。これにより、ユーザが共用端末10に近づいたタイミングに合わせて、乗継地の候補が共用端末10の表示装置18に表示されるため、ユーザはシンプルな操作で乗継地の選択が可能となる。その結果として、システムに対するユーザの利便性を高めることができる。 Further, in a modification of the present embodiment, the display control unit 14 of the shared terminal 10 may cause the display device 18 of the shared terminal 10 to display information on the candidate locations for the transit point extracted by the candidate location extraction unit 24. good. As a result, transit point candidates are displayed on the display device 18 of the shared terminal 10 at the same time as the user approaches the shared terminal 10, allowing the user to select a transit point with a simple operation. . As a result, the user's convenience of the system can be improved.
 なお本実施形態において、候補地抽出部24は、目標値候補及び乗継地の候補地を抽出する際に、交通状況に応じて各種候補地を抽出してもよい。例えば、候補地抽出部24は、相関性の最も高い格納利用履歴の目的地を抽出したが、現在の交通状況から、その目的地の周囲の道路が渋滞していることを特定できた場合には、相関性の高い別の目的地に変更する。 Note that in this embodiment, the candidate location extraction unit 24 may extract various candidate locations depending on the traffic situation when extracting target value candidates and transit location candidates. For example, if the candidate location extraction unit 24 has extracted the destination of the storage usage history with the highest correlation, but it can be determined from the current traffic situation that the roads around the destination are congested, change to another highly correlated destination.
 なお、実施形態において、候補地抽出部24は、目標値候補及び乗継地の候補地を抽出する際に、ユーザの外見に応じて各種候補地を抽出してもよい。例えば、利用履歴可能部23は、ユーザによる交通システムの利用履歴をデータベース25に記憶する際に、ユーザの外見に関する情報を行動履歴に含めてデータベース25に記憶する。ユーザの外見に関する情報は、ユーザの服装等である。データベース25は、分類項目として「外見」を含んでいる。候補地抽出部24は、データベース25を参照して、検知されたユーザの利用履歴を取得し、検知されたユーザの外見と同じ又は類似の外見で交通システムを利用した利用履歴を抽出する。候補地抽出部24は、抽出された利用履歴の中から、利用回数の多い乗継地及び/又は目的地を候補地として抽出する。 Note that in the embodiment, when extracting target value candidates and candidate locations for transit locations, the candidate location extraction unit 24 may extract various candidate locations depending on the user's appearance. For example, when storing the usage history of the transportation system by the user in the database 25, the usage history enabling unit 23 stores information about the user's appearance in the database 25 including the behavior history. Information regarding the user's appearance includes the user's clothes and the like. The database 25 includes "appearance" as a classification item. The candidate location extracting unit 24 refers to the database 25 to obtain the usage history of the detected user, and extracts the usage history of using the transportation system with the same or similar appearance to the detected user's appearance. The candidate location extraction unit 24 extracts frequently used transit locations and/or destinations as candidate locations from the extracted usage history.
 例えば、ユーザがスーツを着て職場に行く場合には、自宅等の出発地を出発する時間帯や、乗継地への到着時間帯は、各回の行動で同じ時間帯となる場合が多い。このような場合に、出発の時間帯が、職場への出勤時と同じ時間帯であっても、服装がカジュアルな時には、ユーザは職場とは異なる場所に行く可能性が高い。候補地抽出部24は、データベース25を参照して、ユーザの利用履歴から、同じ時間帯でカジュアルな外見で交通システムを利用した時の利用履歴を抽出し、目的地等の候補地を抽出する。候補地が複数抽出された場合には、利用回数の多い候補地、又は、服装の一致度の高い方の候補地の優先度を高くする。表示制御部14は、優先度の高い候補地を優先的に表示すればよい。 For example, when a user wears a suit and goes to work, the time slot for departure from a starting point such as a home and the time slot for arrival at a transit point are often the same for each activity. In such a case, even if the time of departure is the same as the time of arrival at the workplace, if the user wears casual clothes, there is a high possibility that the user will go to a place different from the workplace. The candidate location extraction unit 24 refers to the database 25 and extracts the user's usage history when using the transportation system in a casual appearance during the same time period from the user's usage history, and extracts candidate locations such as destinations. . If a plurality of candidate locations are extracted, the priority is given to the candidate location that has been used more often or the candidate location that has a higher degree of clothing matching. The display control unit 14 may preferentially display candidate locations with a high priority.
 また本実施形態において、候補地抽出部24は、配車車両30の候補を抽出し、共用端末10の表示制御部14は、配車車両30の候補の情報を、共用端末10の表示装置18に表示させてもよい。例えば、候補地抽出部24により抽出された目的地まで走行可能な配車車両が複数ある場合には、候補となる配車車両30の車種情報や、車内の混雑情報を、共用端末10の表示装置18に表示させる。これにより、ユーザに対して、配車車両の30の選択肢を提供できる。 Further, in the present embodiment, the candidate location extraction unit 24 extracts candidates for the dispatch vehicle 30, and the display control unit 14 of the shared terminal 10 displays information on the candidates for the dispatch vehicle 30 on the display device 18 of the common terminal 10. You may let them. For example, if there are multiple dispatch vehicles that can travel to the destination extracted by the candidate location extraction unit 24, the vehicle type information of the candidate dispatch vehicle 30 and the congestion information inside the vehicle are displayed on the display device 18 of the shared terminal 10. to be displayed. This makes it possible to provide the user with 30 options for dispatched vehicles.
 なお、以上に説明した実施形態は、本発明の理解を容易にするために記載されたものであって、本発明を限定するために記載されたものではない。したがって、上記の実施形態に開示された各要素は、本発明の技術的範囲に属する全ての設計変更や均等物をも含む趣旨である。 Note that the embodiments described above are described to facilitate understanding of the present invention, and are not described to limit the present invention. Therefore, each element disclosed in the above embodiments is intended to include all design changes and equivalents that fall within the technical scope of the present invention.
10 共用端末
11 共用端末制御装置
12 検知部
13 情報取得部
14 表示制御部
15 操作入力部
16 予約受付部
17 リンク確立部
18 表示装置
19 通信装置
20 サーバ
21 予約管理部
22 車両管理部
23 利用履歴格納部
24 候補地抽出部
25 データベース
26 通信装置
30 配車車両
40 ユーザ端末
10 Shared terminal 11 Shared terminal control device 12 Detection unit 13 Information acquisition unit 14 Display control unit 15 Operation input unit 16 Reservation reception unit 17 Link establishment unit 18 Display device 19 Communication device 20 Server 21 Reservation management unit 22 Vehicle management unit 23 Usage history Storage unit 24 Candidate location extraction unit 25 Database 26 Communication device 30 Dispatch vehicle 40 User terminal

Claims (9)

  1.  配車車両の交通システムにおいて、
     前記配車車両の走行ルートに設置された共用端末と、
     前記配車車両を管理するコントローラとを備え、
    前記共用端末は、
     ユーザが前記共用端末に近づいた状態であるユーザ接近状態を検知する検知部と、
     前記共用端末の表示装置を制御する表示制御部とを有し、
    前記コントローラは、
     前記検知部により検知された前記ユーザの前記交通システムの利用履歴に基づき、前記ユーザが前記配車車両から降車する降車地、及び、前記ユーザが前記配車車両を利用して向かう目的地の少なくともいずれか一方の場所の候補地を抽出する候補地抽出部を備え、
     前記表示制御部は、前記検知部が前記ユーザ接近状態を検知した場合に、前記候補地の情報を前記共用端末の表示装置に表示させる交通システム。
    In the transportation system of dispatch vehicles,
    a shared terminal installed on the travel route of the dispatch vehicle;
    and a controller that manages the dispatch vehicle,
    The shared terminal is
    a detection unit that detects a user approach state, which is a state in which a user approaches the shared terminal;
    a display control unit that controls a display device of the shared terminal;
    The controller includes:
    Based on the user's usage history of the transportation system detected by the detection unit, at least one of a drop-off place where the user gets off from the dispatch vehicle and a destination to which the user heads using the dispatch vehicle. Equipped with a candidate location extraction unit that extracts candidate locations for one location,
    The display control unit is a transportation system that causes information about the candidate location to be displayed on a display device of the shared terminal when the detection unit detects the user approach state.
  2.  請求項1記載の交通システムにおいて、
    前記コントローラは、
     前記候補地の中から前記ユーザにより選択された地点に向かって走行する前記配車車両の走行経路を算出する算出部を備え、
     前記表示制御部は、前記走行経路の情報を前記共用端末の表示装置に表示させる交通システム。
    The transportation system according to claim 1,
    The controller includes:
    comprising a calculation unit that calculates a travel route of the dispatch vehicle traveling toward a point selected by the user from among the candidate locations;
    The display control unit is a transportation system that displays information on the travel route on a display device of the shared terminal.
  3.  請求項1又は2記載の交通システムにおいて、
     前記検知部は、前記ユーザの属性を検知し、
     前記候補地抽出部は、前記ユーザの属性に基づき前記候補地を抽出する交通システム。
    The transportation system according to claim 1 or 2,
    The detection unit detects attributes of the user,
    The candidate location extraction unit is a transportation system that extracts the candidate location based on attributes of the user.
  4.  請求項1又は2記載の交通システムであって、
     前記共用端末は、前記配車車両を含む複数の交通手段を乗り継ぐ乗継地に設置され、
     前記候補地抽出部は、前記ユーザの前記交通システムの利用履歴に基づき、前記乗継地の候補地を抽出し、
     前記表示制御部は、前記乗継地の候補地の情報を前記共用端末の表示装置に表示させる交通システム。
    The transportation system according to claim 1 or 2,
    The shared terminal is installed at a transit point where multiple means of transportation including the dispatch vehicle transfer,
    The candidate location extraction unit extracts candidate locations for the transit location based on the user's usage history of the transportation system;
    The display control unit is a transportation system that displays information about the candidate transfer point on a display device of the shared terminal.
  5.  請求項1又は2記載の交通システムであって、
     前記共用端末は、前記配車車両を含む複数の交通手段を乗り継ぐ乗継地に設定され、
     前記利用履歴は、前記ユーザが前記配車車両の所定の走行エリア内から前記乗継地を経由して前記所定の走行エリア外に移動した場合の行動履歴を示す第1行動履歴と、前記ユーザが前記所定の走行エリア外から前記乗継地を経由して前記所定の走行エリア内に移動した場合の行動履歴を示す第2行動履歴と、を含み、
     前記候補地抽出部は、
     前記ユーザが前記所定の走行エリア内の走行ルートを走行する前記配車車両を利用して前記乗継地に到着する場合には、前記第1行動履歴に基づき前記候補地を抽出し、
     前記ユーザが前記所定の走行エリア外から前記交通手段を利用して前記乗継地に到着する場合には、前記第2行動履歴に基づき前記候補地を抽出する交通システム。
    The transportation system according to claim 1 or 2,
    The shared terminal is set at a transit point where multiple means of transportation including the dispatch vehicle transfer,
    The usage history includes a first behavior history indicating a behavior history when the user moves from within the predetermined travel area of the dispatch vehicle to outside the predetermined travel area via the transfer point; a second behavior history indicating a behavior history when moving from outside the predetermined travel area to the predetermined travel area via the transit point,
    The candidate location extraction unit includes:
    When the user arrives at the transfer location using the dispatch vehicle traveling on a travel route within the predetermined travel area, extracting the candidate location based on the first action history;
    The transportation system extracts the candidate location based on the second action history when the user uses the transportation means from outside the predetermined travel area to arrive at the transit location.
  6.  請求項1~5のいずれか一項に記載の交通システムであって、
     前記利用履歴は、前記ユーザによる前記交通システムの利用時間帯ごとの前記ユーザの目的地情報を含む交通システム。
    The transportation system according to any one of claims 1 to 5,
    The usage history is a transportation system that includes destination information of the user for each time period in which the transportation system is used by the user.
  7.  請求項1~6のいずれか一項に記載の交通システムであって、
     前記候補地抽出部は、前記ユーザの外見に応じて前記候補地を抽出する交通システム。
    The transportation system according to any one of claims 1 to 6,
    The candidate location extraction unit is a transportation system that extracts the candidate location according to the user's appearance.
  8.  配車車両の走行ルートに設置された共用端末を制御する共用端末制御装置であって、
     ユーザが前記共用端末に近づいた状態であるユーザ接近状態を検知する検知部と、
     前記ユーザが前記配車車両から降車する降車地、及び、前記ユーザが前記配車車両を利用して向かう目的地の少なくともいずれか一方の場所の候補地であり、前記ユーザによる交通システムの利用履歴に基づき抽出された前記候補地の情報を取得する情報取得部と、
     前記検知部が前記ユーザ接近状態を検知した場合に、前記候補地の情報を前記共用端末の表示装置に表示させる表示制御部とを備える共用端末制御装置。
    A shared terminal control device that controls a shared terminal installed on a travel route of a dispatch vehicle,
    a detection unit that detects a user approach state, which is a state in which a user approaches the shared terminal;
    A candidate location for at least one of a drop-off place where the user gets off from the dispatch vehicle and a destination to which the user heads using the dispatch vehicle, based on the usage history of the transportation system by the user. an information acquisition unit that acquires information on the extracted candidate location;
    A shared terminal control device comprising: a display control unit that displays information on the candidate location on a display device of the shared terminal when the detection unit detects the user approach state.
  9.  配車車両の走行ルートに設置された共用端末を制御する制御方法であり、プロセッサにより実行される、共用端末の制御方法であって、
     前記プロセッサは、
     ユーザが前記共用端末に近づいた状態であるユーザ接近状態を検知し、
     前記ユーザが前記配車車両から降車する降車地、及び、前記ユーザが前記配車車両を利用して向かう目的地の少なくともいずれか一方の場所の候補地であり、前記ユーザによる交通システムの利用履歴に基づき抽出された前記候補地の情報を取得し、
     前記ユーザ接近状態を検知した場合に、前記候補地の情報を前記共用端末の表示装置に表示させる共用端末の制御方法。
    A control method for controlling a shared terminal installed on a travel route of a dispatch vehicle, the method for controlling the shared terminal being executed by a processor, the method comprising:
    The processor includes:
    detecting a user approach state in which the user approaches the shared terminal;
    A candidate location for at least one of a drop-off place where the user gets off from the dispatch vehicle and a destination to which the user heads using the dispatch vehicle, based on the usage history of the transportation system by the user. Obtaining information on the extracted candidate location,
    A method for controlling a shared terminal, wherein information about the candidate location is displayed on a display device of the shared terminal when the user approaches the user.
PCT/IB2022/000430 2022-07-26 2022-07-26 Traffic system for dispatch vehicle, shared terminal control device, and shared terminal control method WO2024023543A1 (en)

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