WO2023243899A1 - Procédé et dispositif de génération et de fourniture d'itinéraire de livraison à l'aide d'informations d'ordre - Google Patents

Procédé et dispositif de génération et de fourniture d'itinéraire de livraison à l'aide d'informations d'ordre Download PDF

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Publication number
WO2023243899A1
WO2023243899A1 PCT/KR2023/007128 KR2023007128W WO2023243899A1 WO 2023243899 A1 WO2023243899 A1 WO 2023243899A1 KR 2023007128 W KR2023007128 W KR 2023007128W WO 2023243899 A1 WO2023243899 A1 WO 2023243899A1
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Prior art keywords
delivery
picking
worker
route
creating
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PCT/KR2023/007128
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English (en)
Korean (ko)
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김영준
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주식회사 지어소프트
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/02—Reservations, e.g. for tickets, services or events
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management

Definitions

  • the purpose of the present invention is to create and provide a delivery route using order information.
  • the purpose of the present invention is to provide a method of loading products using visualization information.
  • the order information includes the customer's address information and delivery request
  • the delivery request includes a delivery request time desired by the customer
  • the step of creating the delivery route is based on the address information and the delivery request. Thus, it may include the step of creating an optimal delivery route.
  • the step of generating the optimal delivery route includes grouping by delivery tasks with the same delivery request time based on the delivery request, and in the first group with the earliest delivery request time, starting from the delivery origin and Creating a first delivery route that passes through delivery locations included in the first group within the shortest time, each group departing from the last delivery location of the previous group based on the delivery request time order of the remaining groups excluding the first group. This may include creating a second delivery route that passes through the delivery destinations included in each group within the shortest time, and combining the first delivery route and the second delivery route to create an entire delivery route.
  • the step of generating the delivery list may include generating the delivery list according to the delivery order on the entire delivery route, based on the entire delivery route.
  • the order information includes a first mark that can be identified by a delivery worker for the first product when, among the products included in the order information, a first product that requires attention during loading and delivery in the delivery vehicle is included,
  • the step of generating the delivery list may include displaying a delivery address including the first product among delivery addresses included in the delivery list and a second mark that can be identified by the delivery worker for the first product.
  • generating the delivery list based on the delivery order and the second mark, generating product loading order and location guide information in the delivery vehicle, and providing the delivery route and the delivery list. may be provided including the product loading order and location guide information.
  • receiving delivery worker information from the delivery worker terminal wherein the delivery worker information includes reward information accumulated according to delivery work performed by the delivery worker, and the delivery
  • calculating a reward that can be accumulated to the delivery worker who performed the delivery task, and providing the delivery route and the delivery list include the step of calculating It may include providing a reward that can be earned, and accumulating the reward that can be accumulated in the reward information after processing the delivery completion for the first delivery task.
  • providing a delivery task list to the delivery worker terminal including at least one task selected by the delivery worker among a plurality of tasks included in the delivery task list from the delivery worker terminal. It may include receiving a delivery worker reservation list and designating a person in charge of tasks included in the delivery worker reservation list as the delivery worker.
  • step of providing a delivery task list to the delivery worker terminal if there is a first task previously reserved by another delivery worker, an indicator indicating that the reservation has been completed is displayed on the first task, and the first task is the delivery It can be processed so that the worker cannot select it.
  • the device for generating and providing a delivery route using order information includes a memory in which at least one program is recorded and a processor for executing the program, and the program executes a plurality of delivery tasks from a delivery worker terminal.
  • receiving order information for an order to be performed creating a delivery route based on the order information, generating a delivery list based on the delivery route, and transmitting the delivery route to the delivery worker terminal.
  • it may include instructions for performing the steps of providing the delivery list, receiving a notification indicating that the first delivery task has been completed from the delivery worker terminal, and processing delivery completion for the first delivery task. there is.
  • a delivery route using order information can be created and provided.
  • an optimal delivery route can be created using delivery requests.
  • a product loading method can be provided using visualization information.
  • Figure 2 is a block diagram showing entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • Figure 3 is an operational flowchart showing a method of creating and providing a delivery route using order information according to an embodiment of the present invention.
  • Figure 4 is a diagram showing a picking method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • Figure 5 is a diagram showing a picking method for large orders among methods for picking, packaging, and shipping management of products according to multiple orders according to an embodiment of the present invention.
  • Figure 6 is a diagram showing a product packaging method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • Figure 7 is a diagram showing a delivery method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • Figure 8 is a diagram showing a computer system according to an embodiment of the present invention.
  • Figure 1 is a diagram showing the overall flow chart of a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • the server 10 receives an order from the customer 11, and stores the order based on the customer's order. Order information can be created.
  • the server 10 may provide order information to a picking worker performing a picking task in the picking warehouse 12, and update the picking status by receiving a notification about the progress of the picking from the picking worker. there is.
  • the server 10 assigns a packaging worker to the packaging operation 13 corresponding to an order whose collection status is complete, and updates the packaging status by receiving notification of the progress of packaging from the packaging worker. You can.
  • the server 10 assigns a delivery worker to the delivery task 14 corresponding to an order whose packaging status is complete, and updates the delivery status by receiving notification of the delivery progress from the delivery worker. You can.
  • Figure 2 is a block diagram showing entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • the entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention include a picking, packaging, and delivery management device 110, a picking worker terminal 120, and a packaging worker. It includes a terminal 130 and a delivery worker terminal 140.
  • the picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of picking from the picking worker terminal 120 and updates the picking status of the picking operation.
  • the picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of packaging from the packaging worker terminal 130 and updates the packaging status of the packaging operation.
  • the picking, packaging, and delivery management device 110 may refer to a device that assigns a delivery worker using the delivery worker terminal 140 to deliver an order whose packaging is complete.
  • the picking, packaging, and delivery management device 110 may be a device that receives a signal indicating delivery progress from the delivery worker terminal 140 and updates the delivery status of the delivery job.
  • Picking, packaging and delivery management device 110 and picking worker terminal 120, picking, packaging and delivery management device 110 and packaging worker terminal 130, picking, packaging and delivery management device 110 and delivery worker terminal (140) may be interconnected through a communication network.
  • Figure 3 is an operational flowchart showing a method of creating and providing a delivery route using order information according to an embodiment of the present invention.
  • the method of creating and providing a delivery route using order information may first receive order information for orders to perform a plurality of delivery tasks from a delivery worker terminal (S710) ).
  • the order information includes the customer's address information and delivery request
  • the delivery request may include a delivery request time desired by the customer.
  • an optimal delivery route can be created based on the address information and the delivery request.
  • a delivery list can be created (S730).
  • the delivery route and the delivery list may be provided to the delivery worker terminal (S740).
  • a notification indicating that the first delivery task has been completed may be received from the delivery worker terminal (S750).
  • delivery completion processing can be performed for the first delivery task (S760).
  • a first delivery route that starts from the delivery origin and passes through the delivery locations included in the first group within the shortest time can be created.
  • a second delivery route is created for each group, starting from the last delivery location of the previous group and passing through the delivery location included in each group within the shortest time. can do.
  • the entire delivery route can be created by combining the first delivery route and the second delivery route.
  • the delivery worker can confirm the first product. 1 may contain a mark.
  • the first mark and the second mark can be displayed on products that need to be placed on top when loading products, products that cannot be loaded with other heavy products on top of the product, and products that require caution due to the risk of damage. .
  • product loading order and location guide information in the delivery vehicle may be generated based on the delivery order and the second mark.
  • the step of providing the delivery route and the delivery list may include the product loading order and location guide information.
  • the delivery worker information may include reward information accumulated according to the delivery work performed by the delivery worker.
  • the step of providing the delivery route and the delivery list includes the accruable reward, and after the step of processing delivery completion for the first delivery task, the accruable reward is accumulated in the reward information. You can.
  • a delivery task list may be provided to the delivery worker terminal.
  • a delivery worker reservation list containing at least one task selected by the delivery worker among a plurality of tasks included in the delivery task list may be received from the delivery worker terminal.
  • the picking, packaging, and delivery management device can assign a picking task to a picking worker using the task reservation function of the picking worker.
  • the picking, packaging and delivery management device may provide a picking task list 81 to the picking worker terminal.
  • the picking worker can select the desired picking task (82) from the picking task list and check the product list (83) within the selected picking task. If the picking worker wants to perform the picking task after checking the product list 83, he or she can select the reservation button 84. In the same way, you can select the reservation button for the picking tasks that the picking worker wants to perform and create a reservation list.
  • the packaging and delivery management device may receive a reservation list from a picking worker terminal and designate a person in charge of picking tasks included in the reservation list as the picking worker.
  • the picking worker performs the picking work designated as the person in charge, and can update the completed status for products that have been picked. If the status of all products included in the picking operation is changed to the completed state, the packaging and delivery management device may update the picking operation status to the completed status.
  • the picking, packaging and delivery management device may match the task difficulty level to each of the tasks included in the picking task list before providing the picking task list to the picking worker terminal.
  • the picking, packaging and delivery management device can calculate the estimated time required for each of the tasks included in the picking task list based on the first artificial intelligence learning data.
  • the first artificial intelligence learning data will include data that has learned the degree of influence on the time required for each product through data on the time required for the picking task for the product list included in the picking tasks completed by all picking workers. You can.
  • the difficulty level of the first task can be calculated based on the estimated time required.
  • the first weight for the excess can be calculated.
  • the preset standard may include any one or more of the weight, size, and quantity of the product.
  • the second task difficulty can be calculated by assigning the first weight to the first task difficulty.
  • a second weight determined differently for each picking worker can be calculated.
  • the second artificial intelligence learning data may include data learned about the physical information included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the picking task list completed by the picking worker.
  • the third task difficulty level can be matched to each task.
  • the picking, packaging, and delivery management device may calculate a reward to be accumulated to the picking worker when the picking worker completes the picking task.
  • the picking, packaging, and delivery management device may calculate the first reward based on the difficulty of the second task.
  • a preset third weight can be calculated for the difference between the difficulty of the two tasks.
  • the second reward can be calculated by assigning a third weight to the first reward.
  • the picking, packaging and delivery management device may include a reward when providing the picking task list to the picking worker.
  • the second reward can be included in the first reward for the task and provided to the picking worker.
  • the picking, packaging and delivery management device when the picking, packaging and delivery management device receives a notification from the picking worker terminal indicating that the picking work has been completed, the picking work is completed for the picking work and a reward is credited to the picking worker. You can.
  • the picking, packaging, and delivery management device may set the picking task list as an avoidable task if there is a task that is not scheduled by the picking worker until a certain time has elapsed after creating the picking task list.
  • the picking, packaging, and delivery management device creates a picking task list and, if there is a task that has not been scheduled by the picking worker until a certain period of time has elapsed, sets the task as an avoided task and then requests the task for that task.
  • the difficulty of the third task can be increased by a preset value according to the avoidance task setting.
  • the reward accumulated upon completion of the task can be increased in response to the increased level of difficulty of the third task.
  • the picking, packaging and delivery management device when the picking, packaging and delivery management device provides a picking task list to the picking worker terminal, if there is a task previously reserved by another picking worker, it displays an indicator indicating that the reservation has been completed for the task, It can be processed so that the picking worker cannot select it.
  • the picking, packaging, and delivery management device allows the picking worker to perform the picking operation using a single picking cart in the case of insufficient inventory, and also performs the display operation of the product that is out of stock. It can be done so that it can be carried out.
  • the picking, packaging and delivery management device may first receive an inventory shortage signal from the picking operator.
  • inventory shortage may mean that the number of products displayed on the shelves is less than the number of products to be picked.
  • a stock shortage signal is generated from the picking worker terminal by selecting the 'stock shortage' button on the picking worker terminal when the first product currently being picked by the picking worker is insufficient among the plurality of picking target products included in the picking operation.
  • a stock shortage signal for the first product may be received.
  • the picking worker terminal may display whether the first product that is out of stock is 'requested to be displayed' or is currently 'on display' by another worker, and the picking worker may display the first product that is out of stock.
  • the status is 'requesting display' or 'on display', by selecting the 'scheduled to be in stock' button instead of the 'out of stock' button on the picking worker's terminal, the out of stock signal is not sent to the picking, packaging and delivery management device. You can skip picking for the first product.
  • the picker can select either the 'Shop' button to display items directly by the picker, or the 'Request' button to request display from another worker.
  • a display task for the first product may be created and assigned to the picking worker.
  • the status value of the first product may be changed to 'on display.
  • the 'Wish' button for the first product is selected only when there is a storage space corresponding to the display operation in the picking cart where the picking worker is performing the picking operation, or when the first product can be displayed without loading the cart. It can be conditionally marked as possible.
  • the picking worker selects the 'complete' button for the display operation on the picking worker terminal, the display operation is completed and the status value of the first product may be changed to 'in stock'.
  • the picking worker selects the 'Cancel' button for the display task on the picking worker terminal, the assignment of the display task is released, and the status value of the first product may be changed to 'requesting display'.
  • a display job for the first product is created and displayed to other pickers, and the status value of the first product is changed to 'Requesting display'. It can be.
  • the pick, pack and ship management device may assign a display task to a pick cart along with a pick task.
  • the picking, packaging and shipping management device may first assign display operations to the picking cart and then allocate the picking operations to the remaining space.
  • the picking, packaging, and delivery management device may provide a picking task list including mass picking tasks to the picking worker terminal.
  • a preset second color may be displayed for baskets that must pick products that require large-scale picking, and the picking quantity may be displayed in the basket marked with the second color.
  • the picked quantity may be displayed in the basket in a third color
  • the picked quantity may be displayed in a fourth color.
  • the picking, packaging, and delivery management device can group a plurality of orders corresponding to one product into a bulk order.
  • products corresponding to large orders can be allocated to a plurality of baskets included in the picking cart for each order.
  • guide information can be provided to the terminals of each of the plurality of picking workers.
  • a basket that requires picking may display a preset color
  • a basket that does not require picking or that has completed picking may not display a preset color
  • the picking, packaging, and delivery management device may receive basket information from the packaging worker about the basket containing the product for which the packaging worker wishes to perform packaging work.
  • the packaging worker can photograph the QR code 87 for the basket using the camera of the packaging worker terminal and transmit the basket information to the picking, packaging and delivery management device.
  • the packaging and delivery management device can generate a list of products 88 contained in the basket based on basket information.
  • the packaging and delivery management device may display a mark indicating that caution is required for the product.
  • the mark may include information on special packaging methods (89), information on products not picked due to lack of stock, information on products in large quantities, etc.
  • the packaging and delivery management device can provide the generated product list to the packaging worker terminal.
  • the picking, packaging, and delivery management device may display the first mark on the product.
  • products requiring confirmation by a packaging worker may include products in large quantities or products requiring special packaging methods.
  • negligence may include the picking worker's omission of picked items, the packaging worker's use of incorrect packaging methods, etc.
  • a third mark can be displayed on the product.
  • the picking, packaging, and delivery management device may display the second mark using different marks depending on the level of care.
  • the caution level may be set in advance by setting a caution level based on the number of errors made by other workers, and weighting the more recent the time when other workers' errors occurred. At this time, if a preset period has elapsed from the time the negligence occurred, the user can be excluded from the target for setting the caution level.
  • the picking, packaging and delivery management device when the picking, packaging and delivery management device receives a notification from a packaging worker indicating that a product is missing during the picking process among the products included in the product list, the picking, packaging and delivery management device picks up the basket containing the product.
  • a notification can be sent to other packers who are packing other baskets in which the worker has picked, indicating that caution is required.
  • Figure 7 is a diagram showing a delivery method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.
  • the picking, packaging, and delivery management device may provide a delivery route based on order information.
  • the picking, packaging, and delivery management device may receive order information about an order for which a delivery operation is to be performed from a delivery worker.
  • the delivery worker can photograph the QR code 90 for the order using the camera of the delivery worker terminal and transmit the order information to the picking, packaging, and delivery management device.
  • the picking, packaging, and delivery management device can create a delivery location 91 and a delivery route using the customer's address information included in the order information.
  • the picking, packaging and delivery management device receives multiple order information from the delivery worker and uses the address information of customers included in the multiple order information.
  • An optimal delivery route can be created.
  • a delivery list can be created according to the order of delivery destinations on the delivery route.
  • the picking, packaging, and delivery management device can provide the generated delivery route and delivery list to the delivery worker terminal.
  • the delivery worker selects delivery completion for the corresponding task on the delivery worker terminal, and the packaging and delivery management device can update the delivery status of the corresponding task to completed.
  • the picking, packaging and delivery management device may reflect the customer's delivery requests to create an optimal delivery route.
  • the order information may include the customer's address information and the customer's delivery request
  • the delivery request may include the customer's desired delivery request time.
  • Pick, pack, and delivery management devices can be grouped by delivery tasks that have the same delivery request time.
  • a product picking device using a job reservation function of a picking worker may be implemented in a computer system 1000 such as a computer-readable recording medium.
  • the computer system 1000 includes one or more processors 1010, memory 1030, user interface input device 1040, user interface output device 1050, and storage that communicate with each other through a bus 1020. It may include (1060). Additionally, the computer system 1000 may further include a network interface 1070 connected to the network 1080.
  • the processor 1010 may be a central processing unit or a semiconductor device that executes processing instructions stored in the memory 1030 or storage 1060.
  • Memory 1030 and storage 1060 may be various types of volatile or non-volatile storage media. For example, memory may include ROM 1031 or RAM 1032.

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Abstract

La présente invention concerne un procédé et un dispositif de génération et de fourniture d'un itinéraire de livraison à l'aide d'informations d'ordre. Le procédé de génération et de fourniture d'un itinéraire de livraison à l'aide d'informations d'ordre selon un mode de réalisation de la présente invention peut comprendre les étapes consistant à : recevoir, d'un terminal de personnel de livraison, des éléments d'informations d'ordre concernant une pluralité d'ordres pour lesquels des livraisons doivent être faites; générer un itinéraire de livraison sur la base des éléments d'informations d'ordre; générer d'une liste de livraisons sur la base de l'itinéraire de livraison; la fourniture de l'itinéraire de livraison et de la liste de livraisons au terminal de personnel de livraison; recevoir, du terminal de personnel de livraison, une notification indiquant l'accomplissement d'une première livraison; et le traitement de la première livraison en tant que livraison accomplie.
PCT/KR2023/007128 2022-06-14 2023-05-25 Procédé et dispositif de génération et de fourniture d'itinéraire de livraison à l'aide d'informations d'ordre WO2023243899A1 (fr)

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KR20160115028A (ko) * 2015-03-25 2016-10-06 주식회사 포워드벤처스 배송 순서 결정 방법 및 배송 순서 결정 시스템
KR20170101555A (ko) * 2016-02-29 2017-09-06 성균관대학교산학협력단 3d 카메라와 빅데이터 플랫폼을 이용한 물류 적재 보조 시스템 및 그 적재 보조방법
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KR102347933B1 (ko) * 2021-06-08 2022-01-06 히얼위고(주) 배송 관리 플랫폼을 운영하는 방법 및 서버
KR102508630B1 (ko) * 2022-06-14 2023-03-10 주식회사 지어소프트 주문 정보를 이용한 배송 경로 생성 및 제공 방법 및 장치

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