WO2023243792A1

WO2023243792A1 - Method and apparatus for providing picking guide information for processing bulk orders

Info

Publication number: WO2023243792A1
Application number: PCT/KR2022/021019
Authority: WO
Inventors: 김영준
Original assignee: 주식회사 지어소프트
Priority date: 2022-06-14
Filing date: 2022-12-22
Publication date: 2023-12-21
Also published as: KR102463118B1

Abstract

Disclosed are a method and apparatus for managing the picking, packaging, and delivery of products in response to a large number of orders. A method for providing picking guide information for processing bulk orders according to one embodiment of the present invention comprises the steps of: grouping a plurality of orders corresponding to a single item into a bulk order; assigning the bulk order to picking carts for the work of a plurality of pickers; generating guide information for guiding the plurality of pickers when picking the items, the guide information being generated on the basis of item information about the items included in the bulk order and worker information about the plurality of pickers assigned to the picking carts; and providing the guide information to picker terminals of the respective pickers assigned to the picking carts.

Description

Method and device for providing picking guide information for bulk order processing

The present invention relates to a method and device for providing picking guide information for processing large orders.

The content described below simply provides background information related to an embodiment of the present invention and does not constitute prior art.

Recently, in the information age, delivery services based on remote orders through the Internet are becoming more active. These services generally consist of a series of procedures that include picking products according to orders, packing the picked products, and delivering the packed products to the orderer.

However, as the type or number of products that can be ordered increases, spaces such as warehouses are loaded with numerous types of products, making it difficult to find and pick products efficiently. In addition, the number of cases where packing methods are different depending on the type of product is increasing, and the number of things to be careful about is also increasing, making packing difficult. In addition, the methods of delivering packed products are becoming more diverse, and non-face-to-face delivery is especially popular, but there are problems that can lead to loss and other incidents. In other words, in these services, various problems are currently occurring in picking, packing, and delivery.

The purpose of the present invention is to provide a method for managing the collection, packaging, and delivery of products according to multiple orders.

In addition, the purpose of the present invention is to assign the goods to a picking cart when a large order for goods is received and have multiple picking workers pick the goods into the cart through guide information. In addition, the purpose of the present invention is to accurately and quickly collect a large number of items into a cart by providing guide information such as worker information, product information, cart information, and shelf information to multiple picking workers.

In order to achieve the above object, a method for managing the collection, packaging and delivery of products according to multiple orders according to an embodiment of the present invention includes grouping a plurality of orders corresponding to one product into a bulk order, the bulk order Assigning a picking cart for multiple picking worker tasks, the plurality of picking workers based on product information for items included in the bulk order and operator information for the plurality of picking workers assigned to the picking cart. A picking guide for processing bulk orders, comprising generating guide information to guide the picking operation of the items and providing the guide information to the worker terminals of each picking worker assigned to the picking cart. Provides a method of providing information.

The grouping step may include grouping orders for purchasing one product into the bulk order when the number of orders for purchasing the one product exceeds a preset bulk order standard number. .

The step of allocating the bulk order includes allocating each of the items corresponding to the bulk product order to a plurality of baskets included in a cart, assigning a plurality of picking workers to the cart through worker selection, and assigning the plurality of picking workers to the cart. It may include steps for creating each task.

The step of creating tasks for each of the plurality of picking workers for the mass ordered products is a step of the plurality of picking workers being assigned a picking cart through a reservation function, and the plurality of picking workers additionally reserving items to be picked within the assigned cart. Reservation is made through the function, and a multiple picking worker assignment step can be included in which multiple picking workers perform the reservation function depending on the products and product display areas displayed on the product list, and the product list is displayed differently on the picking worker terminal depending on the assigned items. there is.

The step of generating the guide information includes providing guide information to a worker terminal of each of a plurality of picking workers, wherein the guide information includes picking worker assignment information, basket information, picking target information, and shelf information, and the picking target It may include differentiated visualization information according to route information, picking progress, and picking quantity.

The step of generating guide information that updates the status information of the article according to the signal received from the picking worker terminal includes receiving a signal corresponding to a picking completion process, stocking process, or skip process from the picking worker terminal, and responding to the signal. It may include updating the status information of the picked items accordingly and generating guide information including the updated information.

The step of generating guide information that updates the status information of the article according to the signal received from the picking worker terminal includes setting a first indicator to apply different visualizations to each basket depending on the picking progress state, and determining the stocking status. Accordingly, it may include setting a second indicator to apply different visualizations to each basket, and generating guide information to transmit the first and second indicators to the picking worker terminal.

The step of generating guide information with updated product information based on the work details may include generating guide information with updated product information based on progress information of the picking operation input through the picking worker terminal. You can.

The step of generating guide information that changes the status to that the picking operation of the bulk goods order is completed includes the picking operation of the bulk goods order from the picking worker terminal when it is determined that the picking operation of the bulk goods order has been completed by a plurality of picking workers. It may include receiving completion data, generating guide information that changes the status to indicate that the picking operation of the bulk product order has been completed, and sending the generated guide information to a picking worker terminal.

In addition, an apparatus for picking, packaging and delivering products according to multiple orders according to an embodiment of the present invention includes a memory in which at least one program is recorded and a processor for executing the program, wherein the program is configured to collect multiple orders in bulk. Assigning to a picking cart for operator work, the items of the plurality of picking workers based on item information for items included in the bulk order and operator information for the plurality of picking workers assigned to the picking cart. Providing picking guide information for processing large orders, including generating guide information to guide the picking operation for the picking cart and providing the guide information to each picking worker terminal of the picking workers assigned to the picking cart. It may include commands to perform the method.

According to the present invention, it is possible to provide a method for managing the picking, packaging, and delivery of products according to multiple orders.

Additionally, according to the present invention, when a large order for an item is received, a method can be provided in which the item is assigned to a picking cart and multiple picking workers provide guide information. In addition, the present invention provides guide information such as worker information, product information, cart information, and shelf information to multiple picking workers, so that large quantities of items can be accurately and quickly picked into the cart, preventing duplicate work or missing items. there is.

Figure 1 is a diagram showing the overall flow chart of a method for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Figure 2 is a block diagram showing entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Figure 3 is an operational flowchart showing a method of picking products according to multiple orders according to an embodiment of the present invention.

Figure 4 is a diagram showing a picking method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Figure 5 is a diagram showing a picking method for large orders among methods for picking, packaging, and shipping management of products according to multiple orders according to an embodiment of the present invention.

Figure 6 is a diagram showing a product packaging method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Figure 7 is a diagram showing a delivery method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Figure 8 is a diagram showing a computer system according to an embodiment of the present invention.

The present invention will be described in detail with reference to the attached drawings as follows. Here, repeated descriptions, known functions that may unnecessarily obscure the gist of the present invention, and detailed descriptions of configurations are omitted. Embodiments of the present invention are provided to more completely explain the present invention to those skilled in the art. Accordingly, the shapes and sizes of elements in the drawings may be exaggerated for clearer explanation.

Throughout the specification, when a part “includes” a certain element, this means that it may further include other elements rather than excluding other elements, unless specifically stated to the contrary.

Hereinafter, preferred embodiments according to the present invention will be described in detail with reference to the attached drawings.

Referring to FIG. 1, according to a method for managing the collection, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention, the server 10 receives an order from the customer 11, and stores the order based on the customer's order. Order information can be created. The server 10 may provide order information to a picking worker performing a picking task in the picking warehouse 12 and update the picking status by receiving a notification about the progress of the picking from the picking worker.

According to one embodiment, the server 10 assigns a packaging worker to the packaging operation 13 corresponding to an order whose collection status is complete, and updates the packaging status by receiving notification of the progress of packaging from the packaging worker. You can.

According to one embodiment, the server 10 assigns a delivery worker to the delivery task 14 corresponding to an order whose packaging status is complete, and updates the delivery status by receiving notification of the delivery progress from the delivery worker. You can.

Referring to FIG. 2, the entities for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention include a picking, packaging, and delivery management device 110, a picking worker terminal 120, and a packaging worker. It includes a terminal 130 and a delivery worker terminal 140.

The picking, packaging and delivery management device 110 may refer to a device that assigns a picking worker who uses the picking worker terminal 120 to perform a picking operation to pick products according to a customer's order.

The picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of picking from the picking worker terminal 120 and updates the picking status of the picking operation.

The picking, packaging and delivery management device 110 may refer to a device that assigns a packaging worker using the packaging worker terminal 130 to packaging an order whose picking status is complete.

The picking, packaging and delivery management device 110 may be a device that receives a signal indicating the progress of packaging from the packaging worker terminal 130 and updates the packaging status of the packaging operation.

The picking, packaging, and delivery management device 110 may refer to a device that assigns a delivery worker using the delivery worker terminal 140 to deliver an order whose packaging is complete.

The picking, packaging, and delivery management device 110 may be a device that receives a signal indicating delivery progress from the delivery worker terminal 140 and updates the delivery status of the delivery operation.

Picking, packaging and delivery management device 110 and picking worker terminal 120, picking, packaging and delivery management device 110 and packaging worker terminal 130, picking, packaging and delivery management device 110 and delivery worker terminal (140) may be interconnected through a communication network.

A communication network refers to an access path for data to be transmitted and received between the above entities. For example, communication networks include wired networks such as LANs (Local Area Networks), WANs (Wide Area Networks), MANs (Metropolitan Area Networks), and ISDNs (Integrated Service Digital Networks), or wireless networks such as wireless LANs, CDMA, Bluetooth, and satellite communications. It may encompass networks, but the scope of communication networks applicable to the present invention is not limited thereto.

Figure 3 is an operational flowchart showing a method of providing picking guide information for processing large orders according to an embodiment of the present invention.

Referring to Figure 3, in one embodiment of the present invention, a plurality of orders corresponding to one product can be grouped in bulk (S510). When ordering more than a certain number of single items, the item is set as a bulk order, and such items are grouped and picked in batches. In the case of large orders for grouped items, they are assigned to a multi-task picking cart. In the case of a multi-task picking cart, the multi-task picking cart is structured to load bulk items and make it easier for multiple picking workers to do the picking work. It includes a visualization device that shows one quantity.

In the case of ordering bulk goods, a picking cart for bulk goods capable of loading bulk goods is assigned, and the assigned cart is assigned a plurality of baskets included in the cart corresponding to the bulk goods. In addition, the cart assigned in this way schedules work through a favorite function that allows multiple picking workers to reserve work, and assigns multiple picking workers according to the characteristics of the assigned items and the workload of the picking worker. The multiple picking workers assigned to the task in this way have a step of creating each task, and proceed with the step of assigning carts for bulk product orders and assigning multiple picking workers (S520).

In the step of creating tasks for each of the multiple picking workers for bulk order products, the multiple picking workers are assigned a picking cart through the reservation function, and the multiple picking workers add items to be picked within the assigned cart and have a reservation function. Reservations are made through a multiple picking worker assignment step in which a plurality of picking workers perform the reservation function according to the products and product display areas displayed on the product list, and the product list is displayed differently on the picking worker terminal 120 according to the assigned items. proceed

In particular, guide information is created and provided based on the assigned picking cart and information on multiple picking workers (S530). The guide information includes cart information assigned according to bulk ordered items, information about the items in the basket included in the cart, information about the picking worker assigned to the task, and information on the shelf where the items are loaded. In addition, when carrying out bulk product ordering work, it provides differentiated visualization information according to the path information of the picking target, the current picking progress of the items, and the picking quantity, so that the picking worker can efficiently pick up the bulk ordering work and collect the goods. Make sure it progresses without missing anything. In addition, the guide information improves the accuracy of ordering bulk items by including information for receiving and processing items when there are no items on the shelf when picking up bulk items, or skipping items that are not available.

In the case of ordering bulk items, it shows the interface of the picking worker app and shows each basket of the assigned cart and the items and quantity of each basket. When multiple picking workers pick the items assigned to them into the basket of the cart, the number of the picked items is displayed on the picking worker app. In the case of goods, the goods are divided depending on the assigned person in charge, and the information on the goods shown on the app is different, so the picking worker picks the goods without duplication. In the case of items ordered in large quantities, they are expressed as numbers on the screen and displayed for each cart basket. For baskets containing only one quantity, the numbers are displayed in black, and for items containing more than two items, the numbers are displayed in red, allowing the picking worker to quickly and easily use the visualized display. The task of picking large quantities of items is carried out accurately.

It indicates the current status of bulk ordered goods, and the current status is provided by updating the status information of the goods according to the signal received from the picking worker terminal 120. From the worker terminal 120, a signal corresponding to a completed picking process for items assigned to a bulk item order, a stocking request for items not on the shelf, and a skipped item is received.

The signal received from the picking worker terminal 120 is a step of updating the status information of the goods. A first indicator is set to apply different visualizations to each basket depending on the picking progress status, and a first indicator is set to apply different visualizations to each basket depending on the receiving status. A second indicator is set to enable visualization to be applied. The first and second indicators set in this way are transmitted to the picking worker terminal 120, and the picking worker terminal 120 is updated with the picking status information of bulk ordered items. The picking worker inputs the picking status information through the picking worker terminal 120 according to his/her work status based on the picking status information of the ordered items, updates the guide information based on the input information, and updates the updated information to a plurality of It is provided to the worker terminal 120 (S540).

This process is repeated, and when it is determined that the picking of the bulk items has been completed by multiple workers, the status is changed to indicate that the picking of the bulk items has been completed.

집품 프로세스picking process

Referring to FIG. 4, the picking, packaging, and delivery management device can assign a picking task to a picking worker using the task reservation function of the picking worker.

Specifically, the picking, packaging and delivery management device may provide a picking task list 81 to the picking worker terminal. The picking worker can select the desired picking task (82) from the picking task list and check the product list (83) within the selected picking task. If the picking worker wants to perform the picking task after checking the product list 83, he or she can select the reservation button 84. In the same way, you can select the reservation button for the picking tasks that the picking worker wants to perform and create a reservation list. The packaging and delivery management device may receive a reservation list from a picking worker terminal and designate a person in charge of picking tasks included in the reservation list as the picking worker.

The picking worker performs the picking work designated as the person in charge, and can update the completed status for products that have been picked. If the status of all products included in the picking operation is changed to the completed state, the packaging and delivery management device may update the picking operation status to the completed status.

As an optional embodiment, the picking, packaging and delivery management device may match the task difficulty level to each of the tasks included in the picking task list before providing the picking task list to the picking worker terminal.

Specifically, the picking, packaging and delivery management device can calculate the estimated time required for each of the tasks included in the picking task list based on the first artificial intelligence learning data.

Here, the first artificial intelligence learning data will include data that has learned the degree of influence on the time required for each product through data on the time required for the picking task for the product list included in the picking tasks completed by all picking workers. You can.

Next, the difficulty level of the first task can be calculated based on the estimated time required.

Next, if there is a task that includes a product that exceeds a preset standard, the first weight for the excess can be calculated.

Here, the preset standard may include any one or more of the weight, size, and quantity of the product.

Next, the second task difficulty can be calculated by assigning the first weight to the first task difficulty.

Next, based on the second artificial intelligence learning data, a second weight determined differently for each picking worker can be calculated.

Here, the second artificial intelligence learning data may include data learned about the physical information included in the picking worker information and the preference information for each product of the picking worker obtained through analysis of the picking task list completed by the picking worker.

Next, by assigning a second weight to the difficulty of the second task, different difficulty levels of the third task can be calculated for each picking worker.

Next, the third task difficulty level can be matched to each task.

As an optional embodiment, the picking, packaging, and delivery management device may calculate a reward to be accumulated to the picking worker when the picking worker completes the picking task.

Specifically, the picking, packaging, and delivery management device may calculate the first reward based on the difficulty of the second task.

Next, if the difficulty of the third task is higher than the difficulty of the second task, a preset third weight can be calculated for the difference between the difficulty of the two tasks.

Next, the second reward can be calculated by assigning a third weight to the first reward.

In an optional embodiment, the picking, packaging and delivery management device may include a reward when providing the picking task list to the picking worker.

At this time, if the difficulty of the third task is higher than the difficulty of the second task, the second reward can be included in the first reward for the task and provided to the picking worker.

As an optional embodiment, when the picking, packaging and delivery management device receives a notification from the picking worker terminal indicating that the picking work has been completed, the picking work is completed for the picking work and a reward is credited to the picking worker. You can.

As an optional embodiment, the picking, packaging, and delivery management device may set the picking task list as an avoidable task if there is a task that is not scheduled by the picking worker until a certain time has elapsed after creating the picking task list.

Specifically, the picking, packaging, and delivery management device creates a picking task list, and if there is a task that has not been scheduled by the picking worker until a certain period of time has elapsed, the picking task is set as an avoided task and then the task is not scheduled. The difficulty of the third task can be increased by a preset value according to the avoidance task setting.

Next, the reward accumulated upon completion of the task can be increased in response to the increased level of difficulty of the third task.

Through this, the picking worker can be encouraged to reserve the avoidance task.

As an optional embodiment, when the picking, packaging and delivery management device provides a picking task list to the picking worker terminal, if there is a task previously reserved by another picking worker, it displays an indicator indicating that the reservation has been completed for the task, It can be processed so that the picking worker cannot select it.

Although not shown in FIG. 4, the picking, packaging, and delivery management device allows the picking worker to perform the picking operation using a single picking cart in the case of insufficient inventory, and also performs the display operation of the product that is out of stock. It can be done so that it can be done.

To this end, the picking, packaging and delivery management device may first receive an inventory shortage signal from the picking operator.

Here, inventory shortage may mean that the number of products displayed on the shelves is less than the number of products to be picked. A stock shortage signal is generated from the picking worker terminal by selecting the 'stock shortage' button on the picking worker terminal when the first product currently being picked by the picking worker is insufficient among the plurality of picking target products included in the picking operation. A stock shortage signal for the first product may be received.

As an optional embodiment, the picking worker terminal may display whether the first product that is out of stock is 'requested to be displayed' or is currently 'on display' by another worker, and the picking worker may display the first product that is out of stock. When the status is 'requesting display' or 'on display', by selecting the 'scheduled to be in stock' button instead of the 'out of stock' button on the picking worker's terminal, the out of stock signal is not sent to the picking, packaging and delivery management device. You can skip picking for the first product.

As an optional embodiment, the picking progress status may be displayed for each basket included in the picking cart on the picking worker terminal, and the picking worker selects at least one of the baskets included in the picking cart using the picking worker terminal and proceeds with picking. You can change the status at once.

By selecting the 'Out of stock' button, the picker can select either the 'Shop' button to display items directly by the picker, or the 'Request' button to request display from another worker.

When the picking worker selects the 'Shop' button for the first product, a display task for the first product may be created and assigned to the picking worker.

When a display task is assigned to a picking worker, the status value of the first product may be changed to 'on display.'

As an optional embodiment, the 'Wish' button for the first product is selected only when there is a storage space corresponding to the display operation in the picking cart where the picking worker is performing the picking operation, or when the first product can be displayed without loading the cart. It can be conditionally marked as possible.

Here, the picking, packaging and delivery management device determines that a loading space corresponding to the display operation exists when it is possible to load the standard display quantity of the product to be displayed through the baskets that are still empty among the baskets included in the picking cart of the picking worker. It can be judged that

When the picking worker selects the 'complete' button for the display operation on the picking worker terminal, the display operation is completed and the status value of the first product may be changed to 'in stock'.

When the picking worker selects the 'Cancel' button for the display task on the picking worker terminal, the assignment of the display task is released, and the status value of the first product may be changed to 'requesting display'.

When the picker selects the 'Request' button for the first product, a display job for the first product is created and displayed to other pickers, and the status value of the first product is changed to 'Requesting display'. It can be.

In an optional embodiment, the pick, pack and ship management device may assign a display task to a pick cart along with a pick task.

For example, if there is no picking worker performing the picking task of a picking cart with a loading space corresponding to the display task, the picking, packaging and delivery management device may operate the picking cart corresponding to the picking task to which no picking worker is assigned. Display tasks can be assigned.

In this case, the picking worker performs the picking process with the first product loaded on the picking cart, and displays the first product when the picking cart reaches the display position of the first product, using one picking cart. Picking and display work can be performed together.

In an optional embodiment, the picking, packaging and delivery management device may be configured to assign a display task by rearranging products within picking tasks to which a picking worker has not been assigned, if there is no picking cart to which a display task corresponding to the display task can be assigned. You can secure space for . In this case, based on the basket position at which the first product is loaded on the picking cart and the first time when the basket is expected to be emptied through display of the first product, the basket can be picked after the first time. Display work and picking work can be overlapped and scheduled in one basket.

In an optional embodiment, the picking, packaging and delivery management device may be configured to include an order corresponding to one of the baskets included in an existing picking cart rather than a first shelf location for displaying the product to be displayed on the path of the existing picking cart. If the position of the second shelf for picking the product to be picked is ahead of the preset standard distance, the order containing the product to be picked is transferred to another picking operation and the basket corresponding to the order is secured as a space for allocation of display work. can do.

In an optional embodiment, the picking, packaging and shipping management device may first assign display operations to the picking cart and then allocate the picking operations to the remaining space.

Referring to FIG. 5, if the quantity of products included in the customer's order exceeds the first preset quantity, the picking, packaging and delivery management device may change the picking operation for the order to a bulk picking operation.

Specifically, the picking, packaging, and delivery management device may provide a picking task list including mass picking tasks to the picking worker terminal.

Here, the bulk picking operation may refer to a method of grouping and picking orders in which the number of orders for purchasing a product exceeds a preset first quantity.

If the picking, packaging, and delivery management device wants a picking operator to perform a bulk picking operation, the picking, packaging, and delivery management device may designate the picking operator as the person in charge of the bulk picking operation. At this time, multiple picking workers can be designated as the person in charge for one mass picking operation.

When a picking worker performs a bulk picking task, the picking, packaging and delivery management device can visualize the picking cart 85 equipped with a plurality of picking baskets and provide the visualization to the picking worker terminal.

At this time, among the plurality of picking baskets, a preset first color may be displayed for baskets in which products requiring mass picking are to be picked, and the picking quantity may be displayed in the basket showing the first color.

If the quantity of products included in the customer's order exceeds the preset second quantity, the picking, packaging and delivery management device may change the picking operation for the order to an ultra-large picking operation.

Here, the ultra-large picking operation may refer to a method of grouping and picking orders in which the number of orders for purchasing a product exceeds a preset second quantity.

At this time, the second preset quantity may be a larger number than the first preset quantity.

When a picking worker performs a large-scale picking task, the picking, packaging, and delivery management device can visualize the picking cart 86 equipped with a plurality of picking baskets and provide it to the picking worker terminal.

At this time, among the plurality of picking baskets, a preset second color may be displayed for baskets that must pick products that require large-scale picking, and the picking quantity may be displayed in the basket marked with the second color.

Here, if the picked quantity is 1, the picked quantity may be displayed in the basket in a third color, and if the picked quantity is 2 or more, the picked basket may be displayed in a fourth color.

As an optional embodiment, the picking, packaging, and delivery management device may generate guide information to guide a picking operation for products requiring bulk picking and provide the guide information to the picking worker.

Specifically, the picking, packaging, and delivery management device can group a plurality of orders corresponding to one product into a bulk order.

At this time, orders in which the number of orders for one product exceeds the first preset quantity can be grouped into bulk orders.

Next, bulk orders can be assigned to pick carts for multiple picker operations.

At this time, products corresponding to large orders can be allocated to a plurality of baskets included in the picking cart for each order.

Next, guide information to guide the picking operation is generated based on product information for the products included in the bulk order and picking worker information for the plurality of picking workers assigned to the picking cart for the work of the multiple picking workers. You can.

Next, guide information can be provided to the terminals of each of the plurality of picking workers.

As an optional embodiment, the picking, packaging and delivery management device may receive a signal corresponding to the picking progress status for each basket from the picking worker terminal and provide visualization information according to the picking progress status of the corresponding basket.

Specifically, the picking, packaging, and delivery management device may display a different first indicator for each basket depending on the picking progress status.

For example, a basket that requires picking may display a preset color, and a basket that does not require picking or that has completed picking may not display a preset color.

Next, a different second indicator can be displayed depending on the remaining collection quantity for each basket.

Next, visualization information displaying the first indicator and the second indicator can be provided to the picking worker terminal.

포장 프로세스packaging process

Figure 6 is a diagram illustrating a product packaging method among methods for managing the picking, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention.

Referring to FIG. 6, a picking, packaging, and delivery management device can provide product packaging information using visualization information.

Specifically, the picking, packaging, and delivery management device may receive basket information from the packaging worker about the basket containing the product for which the packaging worker wishes to perform packaging work. At this time, the packaging worker can photograph the QR code 87 for the basket using the camera of the packaging worker terminal and transmit the basket information to the picking, packaging and delivery management device. The packaging and delivery management device can generate a list of products 88 contained in the basket based on basket information. At this time, if a product that requires caution is included during packaging work, the packaging and delivery management device may display a mark indicating that caution is required for the product. Here, the mark may include information on special packaging methods (89), information on products not picked due to lack of stock, information on products in large quantities, etc. The packaging and delivery management device can provide the generated product list to the packaging worker terminal.

Packaging workers can perform packaging work for the basket and update the completed status for products that have been packaged. If the status of all products included in the packaging operation is changed to the completed status, the packaging and delivery management device may update the packaging operation status to the completed status.

As an optional embodiment, the picking, packaging, and delivery management device may display a mark that can be identified by a packaging worker when generating a product list.

Specifically, if a product that requires confirmation by a packaging worker is included among the products included in the product list, the picking, packaging, and delivery management device may display the first mark on the product.

Here, products requiring confirmation by a packaging worker may include products in large quantities or products requiring special packaging methods.

Next, if the products included in the product list include products that require attention due to negligence caused by another worker, a second mark can be displayed on the product.

Here, negligence may include the picking worker's omission of picked items, the packaging worker's use of incorrect packaging methods, etc.

Next, if the products included in the product list include products that were not picked due to lack of stock during the picking process, a third mark can be displayed on the product.

As an optional embodiment, when displaying a second mark on a product, the picking, packaging, and delivery management device may display the second mark using different marks depending on the level of care.

Here, the caution level may be set in advance by setting a caution level based on the number of errors made by other workers, and weighting the more recent the time when other workers' errors occurred. At this time, if a preset period has elapsed from the time the negligence occurred, the user can be excluded from the target for setting the caution level.

As an optional embodiment, when the picking, packaging and delivery management device receives a notification from a packaging worker indicating that a product is missing during the picking process among the products included in the product list, the picking, packaging and delivery management device picks up the basket containing the product. A notification can be sent to other packers who are packing other baskets in which the worker has picked, indicating that caution is required.

배송 프로세스shipping process

Referring to FIG. 7, the picking, packaging, and delivery management device may provide a delivery route based on order information.

Specifically, the picking, packaging, and delivery management device may receive order information about an order for which a delivery operation is to be performed from a delivery worker. At this time, the delivery worker can photograph the QR code 90 for the order using the camera of the delivery worker terminal and transmit the order information to the picking, packaging, and delivery management device. The picking, packaging, and delivery management device can create a delivery location 91 and a delivery route using the customer's address information included in the order information.

Here, when the delivery worker performs delivery work for multiple orders, the picking, packaging and delivery management device receives multiple order information from the delivery worker and uses the address information of customers included in the multiple order information. An optimal delivery route can be created. Additionally, a delivery list can be created according to the order of delivery destinations on the delivery route. The picking, packaging, and delivery management device can provide the generated delivery route and delivery list to the delivery worker terminal.

When delivery is completed, the delivery worker selects delivery completion for the corresponding task on the delivery worker terminal, and the packaging and delivery management device can update the delivery status of the corresponding task to completed.

In an optional embodiment, the picking, packaging and delivery management device may reflect the customer's delivery requests to create an optimal delivery route.

Specifically, the order information may include the customer's address information and the customer's delivery request, and the delivery request may include the customer's desired delivery request time.

Pick, pack, and delivery management devices can be grouped by delivery tasks that have the same delivery request time.

Next, for the first group with the earliest delivery request time, the first delivery route that departs from the delivery origin and passes through the delivery locations included in the first group within the shortest time can be created.

Next, according to the delivery request time order of the remaining groups excluding the first group, a second delivery route can be created for each group that starts from the last delivery location of the previous group and passes through the delivery location included in each group within the shortest time.

Next, you can combine the first and second delivery routes to create a full delivery route.

At this time, when creating a delivery list, the delivery list can be created according to the delivery order on the entire delivery route.

As an optional embodiment, the picking, packaging, and delivery management device may be configured to allow a delivery worker to determine the product and the delivery location containing the product when creating a delivery list when a product that requires attention is included when loading or delivering in a delivery vehicle. A mark that can be checked can be displayed.

In an optional embodiment, the picking, packaging and delivery management device may generate product loading order and guide information in the delivery vehicle based on the delivery order and markings.

At this time, when the delivery route and delivery list are provided to the delivery worker terminal, they may be provided including product loading order and guide information.

An apparatus for managing the collection, packaging, and delivery of products according to multiple orders according to an embodiment of the present invention may be implemented in a computer system 1000 such as a computer-readable recording medium.

Referring to FIG. 8, the computer system 1000 includes one or more processors 1010, memory 1030, user interface input device 1040, user interface output device 1050, and storage that communicate with each other through a bus 1020. It may include (1060). Additionally, the computer system 1000 may further include a network interface 1070 connected to the network 1080. The processor 1010 may be a central processing unit or a semiconductor device that executes processing instructions stored in the memory 1030 or storage 1060. Memory 1030 and storage 1060 may be various types of volatile or non-volatile storage media. For example, memory may include ROM 1031 or RAM 1032.

The specific implementations described in the present invention are examples and do not limit the scope of the present invention in any way. For the sake of brevity of the specification, descriptions of conventional electronic components, control systems, software, and other functional aspects of the systems may be omitted. In addition, the connections or connection members of lines between components shown in the drawings exemplify functional connections and/or physical or circuit connections, and in actual devices, various functional connections or physical connections may be replaced or added. Can be represented as connections, or circuit connections. Additionally, if there is no specific mention such as “essential,” “important,” etc., it may not be a necessary component for the application of the present invention.

Therefore, the spirit of the present invention should not be limited to the above-described embodiments, and the scope of the patent claims described below as well as all scopes equivalent to or equivalently changed from the scope of the claims are within the scope of the spirit of the present invention. It will be said to belong to

Claims

Grouping a plurality of orders corresponding to one product into a bulk order;

assigning the bulk order to a picking cart for a multi-operator operation;

Based on product information for the products included in the bulk order and worker information for the multiple picking workers assigned to the picking cart, guide information is generated to guide the picking work of the multiple picking workers for the articles. steps; and

Providing the guide information to the worker terminal of each picking worker assigned to the picking cart

How to provide picking guide information for bulk order processing, including.
According to paragraph 1,

The grouping step is

If the number of orders for purchasing the one product exceeds the preset bulk order standard number, grouping the orders for purchasing the one product into the bulk order.

How to provide picking guide information for bulk order processing, including.
According to paragraph 2,

The step of allocating the bulk order is

Allocating each of the products corresponding to the bulk product order to a plurality of baskets included in the cart;

assigning a plurality of picking workers to the cart through worker selection and creating a task for each of the plurality of picking workers;

How to provide picking guide information for bulk order processing, including.
According to paragraph 3,

The step of creating tasks for each of the plurality of picking workers for the bulk ordered products is

A plurality of picking workers are assigned a picking cart through a reservation function; and

Multiple picking workers reserve the items to be picked within the assigned cart through an additional reservation function. Depending on the product displayed in the product list and the product display area, multiple picking workers perform the reservation function, and according to the assigned items, the picking worker terminal Multiple picking worker assignment steps where item lists are displayed differently

How to provide picking guide information for bulk order processing, including.
According to paragraph 4,

The step of generating the guide information is

Step of providing guide information to each worker terminal of multiple picking workers

Including,

The guide information includes picking operator assignment information, basket information, picking target information, shelf information, and picking guide information for processing large orders, including path information of the picking target, differential visualization information according to the picking progress and picking quantity. How to provide.
According to clause 5,

The step of generating guide information updating the status information of the article according to the signal received from the picking worker terminal is

Receiving a signal corresponding to a picking completion process, a stocking process, or a skip process from the picking worker terminal; and

Updating the status information of the picked items according to the signal and generating guide information including the updated information.

How to provide picking guide information for bulk order processing, including.
According to clause 6,

The step of generating guide information updating the status information of the article according to the signal received from the picking worker terminal is

Setting a first indicator to apply different visualizations to each basket according to the picking progress state;

Setting a second indicator to apply different visualizations to each basket depending on the stocking status; and

Step of generating guide information that transmits the first and second indicators to the picking worker terminal

How to provide picking guide information for bulk order processing, including.
In clause 7,

The step of generating guide information with updated product information based on the work contents is

Generating guide information updating the product information based on progress information of the picking operation input through the picking worker terminal.

How to provide picking guide information for bulk order processing, including.
According to clause 8,

The step of generating guide information to change the status of the bulk item order to that the picking operation has been completed is

receiving completion data of the picking operation of the bulk product order from a picking worker terminal when it is determined that the picking of the bulk product order has been completed by a plurality of picking workers;

Generating guide information that changes the status of the bulk product order to that the picking operation has been completed; and

Step of sending the generated guide information to the picking worker terminal

How to provide picking guide information for bulk order processing, including.
a memory in which at least one program is recorded; and

Processor that executes the program

Including,

The above program is

Grouping a plurality of orders corresponding to one product into a bulk order;

assigning the bulk order to picking carts for multiple picker operations;

Generating guide information for guiding the picking work of the plurality of workers for the items based on product information for the items included in the bulk order and worker information for the plurality of picking workers assigned to the picking cart. step; and

Providing the guide information to the terminals of each picking worker assigned to the picking cart.

A picking guide information providing device for mass order processing, including instructions for performing.