WO2023187875A1

WO2023187875A1 - Information-providing device, information provision method, and program

Info

Publication number: WO2023187875A1
Application number: PCT/JP2022/014897
Authority: WO
Inventors: 真広元吉; 雅仁井上; 睦片山; 貴行下山田
Original assignee: 本田技研工業株式会社
Priority date: 2022-03-28
Filing date: 2022-03-28
Publication date: 2023-10-05

Abstract

This device provides information relating to a battery exchange station installed in affiliation with a facility, the battery exchange station being capable of exchanging batteries shared by a plurality of users, the information-providing device comprising: a user identification unit for identifying a first user who used the battery exchange station on the basis of the use history of the battery exchange station, and identifying a second user who used the facility on the basis of the usage history of the facility within a prescribed period that is identical or similar to the use history of the battery exchange station; and a user analysis unit for analyzing a tendency relating to matching between the first user and the second user on the basis of the attribute information of the first user and the attribute information of the second user.

Description

Information provision device, information provision method, and program

The present invention relates to an information providing device, an information providing method, and a program.

BACKGROUND ART Conventionally, battery stations have been known that exchange (rent and return) mobile batteries used in electric motorcycles and the like (for example, see Patent Document 1).

JP 2021-78175 Publication

Incidentally, a battery station is sometimes installed on the premises of a facility such as a store in a city. Conventionally, in such cases, it has been expected that the economic effect will increase due to the synergistic effect of the use of the battery station and the use of the facility.

The present invention has been made in consideration of such circumstances, and aims to provide an information providing device, an information providing method, and a program that can further enhance the synergistic effect between the use of battery stations and the use of facilities. be one of the.

An information providing device, an information providing method, and a program according to the present invention employ the following configuration.

(1): An information providing device according to one aspect of the present invention is an information providing device regarding a battery exchange station that is installed along with a facility and is capable of exchanging batteries shared among a plurality of users, Identifying a first user who used the battery exchange station based on the usage history of the battery exchange station, and based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. , a user identification unit that identifies a second user who used the facility; and a user identification unit that identifies the first user and the second user based on the attribute information of the first user and the attribute information of the second user. and a user analysis unit that analyzes trends regarding user consistency.

(2): In the aspect of (1) above, the facility is a store that sells products, and the user identification unit is configured to identify the user based on the history of electronic payments made at the facility using a terminal device. 2 It identifies the user.

(3): In the aspect of (1) or (2) above, the user analysis unit is configured to analyze the first user based on the difference between the first user's attribute information and the second user's attribute information. This is to identify a third user among the users who did not use the facility.

(4): In any of the aspects (1) to (3) above, the user identification unit may transfer the battery lent from the first battery exchange station installed at the first facility to the first facility. A fourth user who returned the battery to a second battery exchange station installed at a geographically different second facility is identified, and the user analysis unit uses information including location information of the first facility and the second facility. After the fourth user stops at the first battery exchange station or the second battery exchange station, by classifying the behavior pattern of the fourth user based on the behavior history information of the fourth user. This is to estimate the behavioral patterns of people.

(5): In the aspect of (4) above, the user analysis unit determines the frequency of appearance of a specific behavior pattern in a predetermined period among the behavior patterns estimated for the fourth user, and The apparatus further includes an order control unit that changes an order amount of products related to the specific behavior pattern sold by a seller of the second facility based on the appearance frequency.

(6): In the aspect of (4) or (5) above, the usage history of the battery exchange station includes information regarding the time period in which the user used the battery exchange station, and the user analysis unit The behavioral patterns of the fourth user are classified into behavioral patterns according to the time period based on the time period in which the fourth user used the first battery exchange station or the second battery exchange station.

(7): In any of the aspects (1) to (6) above, the user analysis unit outputs support information for the facility based on the analysis result of the tendency regarding the consistency, and The facility further includes a consideration determination unit that determines consideration to be received from the manager of the facility according to the result of the output of the support information by the department.

(8): In the aspect of (7) above, the facility is a store that sells products, and the consideration determining unit is configured to adjust the amount of sales due to sales of the products at the facility after outputting the support information. The above consideration will be increased or decreased accordingly.

(9): An information provision method according to one aspect of the present invention is a method for providing information regarding a battery exchange station where batteries shared by a plurality of users can be exchanged, the battery exchange station being attached to a facility. and an information providing device that identifies a first user who used the battery exchange station based on the usage history of the battery exchange station, and for a predetermined period that is the same as or close to the usage history of the battery exchange station. A second user who used the facility is identified based on the usage history of the facility in , to analyze trends regarding consistency between the first user and the second user.

(10): A program according to one aspect of the present invention relates to a battery exchange station installed in association with a facility and capable of exchanging batteries shared among a plurality of users, and instructs a computer to use the battery exchange station. Identifying a first user who used the battery exchange station based on the history, and using the facility based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. identifying a second user who has accessed the site, and determining a tendency regarding the consistency between the first user and the second user based on the attribute information of the first user and the attribute information of the second user. Analyze and execute.

According to the aspects of (1), (2), (9), and (10), the first user who used the battery exchange station is identified based on the usage history of the battery exchange station, and the usage history of the facility is , a second user who used the facility is identified, and the first user and the second user are identified based on the attribute information of the first user and the attribute information of the second user. By analyzing trends regarding consistency, it is possible to further enhance the synergistic effect between battery station usage and facility usage.

According to the aspect (3), based on the difference between the attribute information of the first user and the attribute information of the second user, the third user who did not use the facility among the first users By identifying the users, it is possible to recognize users who did not use the facility among the users who used the battery exchange station.

According to the aspect (4), the fourth user who returned the battery lent from the first battery exchange station installed at the first facility to the second battery exchange station installed at the second facility is identified. , by classifying the behavior pattern of the fourth user based on the attribute information of the fourth user, the behavior of the fourth user after stopping at the first battery exchange station or the second battery exchange station is determined. Be able to recognize patterns.

(5) According to the aspect of (6), the frequency of occurrence of a specific behavior pattern in a predetermined period among the behavior patterns estimated for the fourth user is determined, and the seller of the first facility or the second facility By changing the order amount of products related to the specific behavior pattern to be sold based on the frequency of appearance, the products can be efficiently sold at the facility.

(7) According to the aspect of (8), support information based on the analysis result of the tendency regarding the consistency is output for the facility, and is received from the administrator of the facility according to the result of outputting the support information. By determining the consideration, the provider of support information can provide the manager of the facility with information useful for product sales and receive appropriate compensation for providing the information from the manager of the facility. I can do it.

FIG. 1 is a diagram showing an example of a battery sharing service system according to an embodiment. 1 is a diagram showing an example of the configuration of an electric vehicle according to an embodiment. FIG. 1 is a diagram showing an example of the configuration of a removable battery according to an embodiment. FIG. 1 is a block diagram showing an example of a system configuration of a battery exchange station according to an embodiment. FIG. 1 is a block diagram showing an example of a system configuration of a management server device according to an embodiment. 1 is a block diagram illustrating an example of a system configuration of an information providing apparatus according to an embodiment. It is a flowchart which shows an example of the flow of processing which the information provision device of an embodiment performs concerning an information provision service. FIG. 2 is a first diagram illustrating a method of analyzing trends regarding consistency between a first user and a second user. FIG. 2 is a second diagram illustrating a method for analyzing trends regarding consistency between a first user and a second user. FIG. 7 is a third diagram illustrating a method of analyzing trends regarding consistency between the first user and the second user.

Hereinafter, embodiments of an information providing device, an information providing method, and a program of the present invention will be described with reference to the drawings.

In the following description, the information providing device of the embodiment is a battery sharing service system (battery share A case in which the method is applied to a ring service system) will be explained below. The information providing device of the embodiment may be applied to a management server device that manages a battery exchange station that receives a removable battery and provides (provides) a replacement removable battery in the battery sharing service system. good. Further, a part or all of the information providing device according to the embodiment may be provided as part of a battery exchange station instead of the management server device.

In the following explanation, electric vehicles include saddle-type electric vehicles (hereinafter referred to as "electric motorcycles"), four-wheel electric vehicles (hereinafter referred to as "electric vehicles"), etc. that use electric power from a removable battery. This may include a variety of vehicles that travel as follows. For example, not only two-wheeled or four-wheeled vehicles, but also three-wheeled vehicles (including vehicles with two front wheels and one rear wheel, as well as vehicles with one front wheel and two rear wheels), and even assisted bicycles, etc. can be supplied from removable batteries. This includes all vehicle-type moving bodies that are driven by electric motors driven by electric power. However, instead of these vehicle-type moving objects, the moving objects to which the information providing device of the embodiments can be applied include mobile robots, autonomous mobile devices, autonomous vehicles, other electric vehicles, drone flying objects, or other electric powered vehicles. The vehicle may be a mobile body such as a type mobile device (electric mobility).

[1. overall structure]
FIG. 1 is a diagram showing an example of a battery sharing service system 1 according to an embodiment. The battery sharing service system 1 includes one or more (for example, a plurality of) battery exchange stations 200 (four battery exchange stations 200-1 to 200-4 are shown in FIG. 1), a management server device 300, and an information providing device. 400. The battery exchange station 200, the management server device 300, and the information providing device 400 can communicate with each other via the network NW.

The battery exchange station 200 includes, for example, a station control device 210 and one or more battery exchange devices 220 (two battery exchange devices 220-a and 220-b are shown in FIG. 1). Station control device 210 and battery exchange device 220 can communicate by wire or wirelessly. The station control device 210 and the battery exchange device 220 may be integrally configured as one device instead of being separate devices.

The station control device 210 manages the charging and discharging of the removable battery 100 in the battery exchange device 220, and the receipt and provision of the removable battery 100 (hereinafter referred to as "replacement of the removable battery 100"). Station control device 210 provides information for replacing removable battery 100 to the user of electric vehicle 10 when the user uses battery replacement station 200 . For example, the station control device 210 may provide information indicating the battery slot 221 that receives the removable battery 100 that has been used in the electric vehicle 10 and has a low remaining capacity, or may provide information indicating the battery slot 221 that receives the removable battery 100 that has been used in the electric vehicle 10 and has a low remaining capacity, or the information that indicates the battery slot 221 that receives the removable battery 100 that has been used in the electric vehicle 10 and has a low remaining capacity. The user is provided with information indicating the battery slot 221 in which the battery 100 is accommodated. Further, for example, the station control device 210 provides the battery exchange device 220 with information regarding authentication of a user who intends to use the battery exchange station 200. For example, a user can use the battery exchange device 220 if the user is authenticated by the battery exchange station 200 as an authorized user. Note that the battery exchange device 200 may be configured to acquire information regarding user authentication from the station control device 210 each time the user is authenticated, or may be configured to store the acquired information and use it at subsequent authentications. may be configured for use.

The battery exchange device 220 is a device that charges/discharges and replaces the removable battery 100. The battery exchange device 220 has one or more (for example, a plurality of) battery slots 221. The battery slot 221 is a housing section that can house the removable battery 100 and charge and discharge it. In the example shown in FIG. 1, one battery exchange device 220 has eight battery slots 221 and can accommodate eight removable batteries 100 at the same time. The battery exchange device 220 can simultaneously charge a plurality of removable batteries 100 (in the example shown in FIG. 1, a maximum of eight removable batteries 100) housed in a plurality of battery slots 221. In this specification, "simultaneous charging" or "simultaneous charging" is not limited to the case where charging of a plurality of removable batteries 100 is started at the same time. This also includes a case where a part of the charging time of the battery 100 is charged at the same time.

Power is supplied to the battery exchange device 220 from an external power supply PS. The external power supply PS is, for example, an AC 100V commercial power supply. The battery exchange device 220 charges the removable battery 100 received from the user of the electric vehicle 10 under the control of the station control device 210 . When charging of the removable battery 100 is completed, the battery exchange device 220 transmits a notification indicating that charging is completed to the station control device 210. Thereby, the station control device 210 recognizes the removable battery 100 that can be provided to the user of the electric vehicle 10. The battery replacement device 220 may discharge the power remaining in the removable battery 100. Details of the battery exchange station 200 will be described later.

The management server device 300 is connected to the network NW. The network NW includes, for example, one or more of the Internet, a cellular network, a Wi-Fi network, a WAN (Wide Area Network), a LAN (Local Area Network), and the like. In this embodiment, the management server device 300 communicates with the plurality of battery exchange stations 200 via the network NW and manages the plurality of battery exchange stations 200. For example, the management server device 300 receives information indicating the status of the battery exchange station 200 (hereinafter referred to as "status information") from each battery exchange station 200, and determines the status of each battery exchange station 200 based on the status information. .

The management server device 300 communicates directly or via the network NW with a terminal device (not shown) used by an administrator who manages the battery sharing service system 1, and sends a predetermined notification regarding the status of the battery exchange station 200. Output to a terminal device. The terminal device is a stationary or notebook personal computer.

The management server device 300 communicates via the network NW with a terminal device (not shown) used by security personnel in charge of maintaining the battery exchange station, and sends a predetermined notification regarding the status of the battery exchange station 200 to the terminal device. Output. The terminal device is, for example, a portable terminal device, such as a smartphone or a tablet terminal. Details of the management server device 300 will be described later.

The information providing device 400 is a device that provides support information providing services to members of the battery sharing service. In this embodiment, it is assumed that a member of the battery sharing service is a business operator that provides the installation location of the battery exchange station 200 to a service vendor of the battery sharing service. For example, the service vendor of the battery sharing service may be a manufacturer that manufactures the removable battery 100, a supplier that sells the removable battery 100 purchased from the manufacturer, or a service vendor provided by the manufacturer or supplier. It may also be a business that provides services using the removable battery 100. The member may be a business operator that not only provides a location for installing the battery exchange station 200 but also provides a battery sharing service to users using the installed battery exchange station 200. The battery exchange station 200 is installed outside a facility such as a store operated by a member, that is, outside a building of the facility or indoors separate from the building, and within a predetermined distance from the building.

Further, the support information in this embodiment is information for supporting the business of the member. More specifically, the support information in this embodiment is information based on the tendency of the user of the battery exchange station 200 (hereinafter referred to as "first user") and the second user. It is. Here, the second user is a store of the affiliate that provides the installation location of the battery exchange station 200, and is located within a predetermined range (for example, within the premises of the store) from the battery exchange station 200 to be installed. This is a user who used the installed store SH. That is, in this case, the consistency between the first user and the second user determines whether or not the user who used the battery exchange station 200 will use the installed store SH on the premises after using the battery exchange station 200. show. Such consistency and various types of information that can be recognized from the consistency can serve as useful support information for affiliates in operating stores where they are installed.

[2. Electric vehicle configuration]
FIG. 2 is a diagram showing an example of the configuration of the electric vehicle 10 according to the embodiment. The electric vehicle 10 is driven by the driving force of an electric motor (electric motor) driven by electric power supplied from a removable battery 100. However, the electric vehicle 10 may be a hybrid electric vehicle that runs using a driving force that is a combination of a removable battery 100 and an internal combustion engine such as a diesel engine or a gasoline engine. The electric vehicle 10 includes, for example, a battery connection unit 12, a vehicle control unit 14, a driving force output device 16, a vehicle sensor 18, an HMI (Human Machine Interface) 20, and a GNSS (Global Navigation Satellite System) receiver. 22.

The battery connection part 12 is electrically connected to the removable battery 100 when the removable battery 100 is mounted on the electric vehicle 10. The battery connection section 12 includes a power line connection terminal that receives power supply from the removable battery 100, a communication line connection terminal that performs data communication between the removable battery 100 and the vehicle control section 14, and the like.

Vehicle control unit 14 acquires measurement results from vehicle sensor 18, acquires a value (State Of Charge: SOC) representing the state of charge of power storage unit 120 from BMU (Battery Management Unit) 110 included in removable battery 100, The position of electric vehicle 10 is acquired from GNSS receiver 22. The vehicle control unit 14 controls the driving force output device 16 based on the acquired data. The vehicle control unit 14 may transmit the position information of the electric vehicle 10 acquired from the GNSS receiver 22 to the removable battery 100 via the battery connection unit 12.

The traveling driving force output device 16 includes, for example, an electric motor, an inverter, and an ECU (Electronic Control Unit) that controls the inverter. The ECU controls the electric power supplied to the electric motor from the removable battery 100, for example, by controlling an inverter. Vehicle sensor 18 includes a speed sensor, an acceleration sensor, a rotational speed sensor, an odometer, and other various sensors mounted on electric vehicle 10. Vehicle sensor 18 outputs the measurement result to vehicle control section 14 .

The HMI 20 outputs various information to the user of the electric vehicle 10, and also receives input operations from the user. The HMI 20 includes, for example, various display devices such as a HUD (Head Up Display) and a meter display (which may be a touch panel), speakers, and the like. The GNSS receiver 22 measures the position of the electric vehicle 10 based on, for example, radio waves arriving from a GNSS satellite such as a GPS satellite.

[3. Removable battery]
FIG. 3 is a diagram showing an example of the configuration of the removable battery 100 according to the embodiment. The removable battery 100 includes, for example, a power storage unit 120, a BMU 110, and a connection unit 150. BMU 110 includes, for example, a measurement sensor 130 and a storage unit 140.

The power storage unit 120 is, for example, a battery pack in which a plurality of single cells are connected in series. The single cell that constitutes the power storage unit 120 is a secondary battery that can be repeatedly charged and discharged, such as a lithium-ion battery (LIB), a nickel-metal hydride battery, or an all-solid-state battery. As the secondary battery that constitutes the power storage unit 120, for example, in addition to a lead acid battery, a sodium ion battery, etc., a capacitor such as an electric double layer capacitor, or a composite battery that combines a secondary battery and a capacitor can be considered. There are no particular limitations on the configuration of the secondary battery that constitutes power storage unit 120.

BMU 110 controls charging and discharging of power storage unit 120, cell balancing, abnormality detection of power storage unit 120, derivation of cell temperature of power storage unit 120, derivation of charging/discharging current of power storage unit 120, estimation of SOC of power storage unit 120, etc. I do. BMU 110 causes storage unit 140 to store abnormalities, failures, and the like of power storage unit 120 ascertained based on the measurement results of measurement sensor 130 as battery status information. Measurement sensor 130 is a voltage sensor, current sensor, temperature sensor, etc. for measuring the state of charge of power storage unit 120. The measurement sensor 130 outputs measurement results such as measured voltage, current, and temperature to the BMU 110.

The storage unit 140 includes, for example, a nonvolatile storage device such as a flash memory. The storage unit 140 stores the above-mentioned battery status information. The storage unit 140 may store identification information (battery ID) assigned to the removable battery 100. The connecting portion 150 is electrically connected to the battery connecting portion 12 of the electric vehicle 10 when the removable battery 100 is attached to the electric vehicle 10. In this state, removable battery 100 supplies the electric power stored in power storage unit 120 to the electric motor provided in electric vehicle 10.

[4. Battery exchange station]
FIG. 4 is a block diagram showing an example of the system configuration of the battery exchange station 200 according to the embodiment. In this embodiment, the station control device 210 includes, for example, a battery management section 211, a charge/discharge control section 212, an information output section 214, and a storage section 216.

The battery management unit 211, charge/discharge control unit 212, and information output unit 214 are each realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a program (software). Some or all of these components are hardware (circuit parts) such as LSI (Large Scale Integration), ASIC (Application Specific Integrated Circuit), FPGA (Field-Programmable Gate Array), and GPU (Graphics Processing Unit). (including circuitry), or may be realized by collaboration between software and hardware. Some or all of the functions of these components may be realized by a dedicated LSI. The program may be stored in advance in a storage device (a storage device including a non-transitory storage medium) such as an HDD (Hard Disk Drive) or a flash memory included in the station control device 210, or may be stored in a DVD or CD-ROM. The information is stored in a removable storage medium (non-transitory storage medium) such as the following, and when the storage medium is attached to the drive device provided in the station control device 210, it is stored in the HDD or flash memory provided in the station control device 210. May be installed. The storage unit 216 is realized by one or a combination of storage devices such as an HDD, flash memory, and RAM (Random Access Memory).

The battery management unit 211 manages the plurality of removable batteries 100 housed in the plurality of battery slots 221. For example, the battery management unit 211 receives (including returns) the removable battery 100 from the user of the electric vehicle 10, determines whether charging or discharging of the removable battery 100 is necessary, and determines whether or not the removable battery 100 is fully charged when the removable battery 100 is returned to the electric vehicle. Manages provision (including lending) to 10 users.

The charging/discharging control unit 212 controls charging/discharging of the removable battery 100 that has been determined by the battery management unit 211 to require charging. For example, the charge/discharge control unit 212 controls the AC/DC converter 260 and the DC/DC converter 271 included in the battery exchange device 220 to charge/discharge the removable battery 100. The charging/discharging control unit 212 causes the storage unit 216 to store a history of control regarding charging/discharging of the removable battery 100 as control history information I12. The control history regarding charging and discharging of the removable battery 100 is an example of information on the operating state of the removable battery 100. The control history information I12 includes, for example, the charging start time and charging end time of each removable battery 100, information in which the number of removable batteries 100 that are being simultaneously charged is associated with date and time information, and the like. Further, the control history information I12 may include a discharge start time and a discharge end time of the removable battery 100.

The information output unit 214 transmits the status information of the battery exchange station 200, including the control history information I12 and the battery status information I13 stored in the storage unit 216, to the management server device 300 at a predetermined cycle. The predetermined period is, for example, every 10 minutes, but is not limited to the above example. The status information is linked to the station IDI 11 stored in the storage unit 216 and transmitted to the management server device 300. Station IDI 11 is identification information that allows battery exchange station 200 to be identified.

Furthermore, in this embodiment, the battery exchange device 220 includes, in addition to the AC/DC converter 260, a plurality of DC/DC converters 271, a plurality of interface boards (I/F boards) 272, and a control board 273.

AC power is supplied to the AC/DC converter 260 from an external power supply PS. AC/DC converter 260 converts AC power supplied from external power supply PS into DC power, and supplies the converted DC power to multiple DC/DC converters 271.

The plurality of DC/DC converters 271 are provided in a one-to-one relationship with respect to the plurality of battery slots 221. The plurality of DC/DC converters 271 are electrically connected in parallel to the AC/DC converter 260. The DC/DC converter 271 is connected to the removable battery 100 housed in the battery slot 221. The DC/DC converter 271 converts the DC power supplied from the AC/DC converter 260 into DC power having a voltage suitable for charging the removable battery 100, and supplies the converted DC power to the removable battery 100. supply

The plurality of IF boards 272 are provided in a one-to-one relationship with respect to the plurality of battery slots 221. The IF board 272 is connected to the removable battery 100 housed in the battery slot 221. The IF board 272 communicates with the removable battery 100 and acquires information (for example, battery status information and battery ID) stored in the storage unit 140 of the removable battery 100 from the removable battery 100. The IF board 272 outputs information acquired from the removable battery 100 to the control board 273.

A control board (control unit) 273 controls an AC/DC converter 260, multiple DC/DC converters 271, and multiple IF boards 272.

[5. Management server device]
FIG. 5 is a block diagram showing an example of the system configuration of the management server device 300 according to the embodiment. The management server device 300 includes, for example, an information acquisition section 310, a station management section 320, an information provision section 330, and a storage section 370.

The information acquisition section 310, station management section 320, and information provision section 330 are each realized by, for example, a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including circuitry) such as LSI, ASIC, FPGA, or GPU, or may be realized by collaboration between software and hardware. Good too. Some or all of the functions of these components may be realized by a dedicated LSI. The program may be stored in advance in a storage device such as an HDD or a flash memory (a storage device including a non-transitory storage medium) included in the management server device 300, or may be stored in a removable device such as a DVD or CD-ROM. It is stored in a storage medium (non-transitory storage medium), and may be installed in the HDD or flash memory provided in the management server device 300 by attaching the storage medium to a drive device provided in the management server device 300. . The storage unit 370 is realized by one or a combination of storage devices such as an HDD, flash memory, and RAM.

The information acquisition unit 310 acquires the status information transmitted from each battery exchange station 200. For example, the information acquisition unit 310 acquires control history information I12 and battery status information I13 transmitted from each battery exchange station 200. In this specification, "obtain" refers to information that is generated internally (for example, generated by performing a predetermined calculation on information received from the outside), in addition to information that is obtained by receiving from the outside. Including cases. The information acquisition unit 310 stores the status information acquired from each battery exchange station 200 in the storage unit 370 as status history information I21.

The station management unit 320 manages each battery exchange station 200 based on the status information acquired from each battery exchange station 200. For example, the station management unit 320 manages the operating status of each battery exchange station 200, the number of removable batteries 100 received by each battery exchange station 200, the number of removable batteries 100 provided from each battery exchange station 200, etc. do.

The information providing unit 330 provides the status history information I21 to the information providing device 400 in response to a request from the information providing device 400. Further, in response to a request from the information providing device 400, the information providing unit 330 generates usage history information I31 based on the status history information I21, and provides the generated usage history information I31 to the information providing device 400. Good too.

The storage unit 370 stores state history information I21 and station management information I23. The station management information I23 is management information including the station ID and installation location of each battery exchange station 200.

[6. Information provision device]
FIG. 6 is a block diagram showing an example of the system configuration of the information providing apparatus 400 according to the embodiment. The information providing device 400 includes, for example, an information acquisition section 410, a user identification section 420, a user analysis section 430, an order control section 440, a price determination section 450, and a storage section 470.

The information acquisition unit 410, user identification unit 420, user analysis unit 430, order control unit 440, and price determination unit 450 are each realized by, for example, a hardware processor such as a CPU executing a program (software). be done. Some or all of these components may be realized by hardware (including circuitry) such as LSI, ASIC, FPGA, or GPU, or may be realized by collaboration between software and hardware. Good too. Some or all of the functions of these components may be realized by a dedicated LSI. The program may be stored in advance in a storage device such as an HDD or a flash memory (a storage device equipped with a non-transitory storage medium) included in the information providing device 400, or may be stored in a removable device such as a DVD or CD-ROM. It is stored in a storage medium (non-transitory storage medium), and may be installed in the HDD or flash memory provided in the information providing device 400 by attaching the storage medium to a drive device provided in the information providing device 400. . The storage unit 470 is realized by one or a combination of storage devices such as an HDD, flash memory, and RAM.

The information acquisition unit 410 acquires usage history information I31 and store usage information I32 and stores them in the storage unit 470. The usage history information I31 is information indicating the usage history of the battery exchange station 200 by each user. For example, the information acquisition unit 410 determines the battery exchange station 200 for each user based on various information held in the storage unit 216 by the station control device 210 and various information held in the storage unit 370 by the management server device 300. The usage history information I31 for each is generated and stored in the storage unit 470.

The store usage information I32 is information indicating the history of usage of the installed store SH by each user. For example, the information acquisition unit 410 acquires store usage information I32 from a POS (Point of Sales) terminal of the installed store SH and stores it in the storage unit 470. Further, for example, the information acquisition unit 410 may acquire the store usage information I32 via the store management terminal TM of the installed store SH. For example, the store usage information I32 includes information regarding the product purchased by the user, attribute information of the user who purchased the product (e.g., gender, age, etc.), and information regarding the time and store where the user purchased the product. etc. may be included.

The user identification unit 420 identifies the first user who used the battery exchange station 200 based on the usage history information I31 of the battery exchange station 200, and also specifies the store usage information I32 regarding the installed store SH (an example of a facility). Based on this, the second user who used the installed store SH is identified. More specifically, the user identifying unit 420 identifies the second user based on the usage history of the installed store SH within a predetermined period that is the same as or close to the usage history of the battery exchange station 200.

The user analysis unit 430 analyzes trends regarding the match between the first user and the second user based on the attribute information of the first user and the attribute information of the second user. The user analysis unit 430 generates support information based on the analysis result of the tendency regarding the consistency, and outputs the generated support information.

The order control unit 440 changes the order amount of products related to possible behavior patterns of the user based on the frequency of the behavior patterns actually performed by the user. The frequency of the behavior pattern is estimated by the user analysis unit 430 based on the analysis result of the tendency regarding the consistency.

The consideration determination unit 450 determines the consideration to be received from the manager of the installed store SH, according to the result of the support information output by the user analysis unit 430. In other words, an example of consideration here can be said to be a service usage fee that a member should pay to an information providing service provider for providing support information.

The storage unit 470 includes, for example, a nonvolatile storage device such as a flash memory. The storage unit 470 stores the above-mentioned usage history information I31 and store usage information I32.

FIG. 7 is a flowchart illustrating an example of the flow of processing executed by the information providing device 400 of the embodiment regarding the information providing service. First, in the information providing device 400, the information acquisition unit 410 acquires usage history information I31 and store usage information I32 (step S101). Subsequently, the user identification unit 420 identifies the first user based on the usage history information I31 acquired in step S101 (step S102). As described above, the first user is a user who used the battery exchange station 200, and the usage history information I31 is information indicating the usage history of the battery exchange station 200 by the first user.

Subsequently, the user identification unit 420 identifies the second user based on the store usage information I32 acquired in step S101 (step S103). As described above, the second user is a user who used the store SH where the battery exchange station 200 is installed, and the store usage information I32 is information indicating the usage history of the store SH where the battery exchange station 200 is installed.

Subsequently, the user analysis unit 430 analyzes trends regarding the consistency of the first user and the second user identified in steps S102 and S103 (step S104). FIGS. 8 and 9 are schematic diagrams illustrating a method of analyzing trends regarding consistency between the first user and the second user. First, FIG. 8 is a diagram showing the classification of users who use the battery exchange station 200 and the store SH where it is installed. FIG. 8 shows users U1 to U3 as users who use the battery exchange station 200 installed at the store SH or within the premises BD of the store SH.

In this case, the user U1 is classified as a first user because he exits the premises BD using only the battery exchange station 200 out of the battery exchange station 200 and the installed store SH. Further, since the user U2 exits the premises BD by using only the installed store SH out of the battery exchange station 200 and the installed store SH, the user U2 is classified as a second user. On the other hand, since the user U3 uses the battery exchange station 200, uses the installed store SH, and then leaves the premises BD, he is classified as both a first user and a second user. That is, in this case, the user analysis unit 430 can recognize that the first user and the second user match for the user U3. Here, the user analysis unit 430 further classifies a user whose first user and second user match as a third user.

FIG. 9 is a diagram showing the relationship between the first user, the second user, and the third user. In FIG. 9, area G10 represents a set of first users, and area G20 represents a set of second users. In this case, region G30, which belongs to both regions G10 and G20, becomes the third user set. Here, regarding the first user, the usage history can be identified on an individual level based on the usage history information I31 of the battery exchange station 200. Further, even when assuming history information of electronic payments such as electronic money and credit cards as the store usage information I32, the store usage history can be identified at an individual level. In such a case, the user analysis unit 430 can recognize the third user by comparing the usage history of the battery exchange station 200 and the usage history of the installed store SH.

However, if the store usage information I32 is such that the usage history cannot be identified at an individual level, such as in most POS data, it is not possible to accurately match the first user and the second user. In such a case, matching is basically performed on a time basis. For example, the user analysis unit 430 compares the time of use of the battery exchange station 200 by the first user with the time of use of the installed store SH by the second user, and determines the validity of the time difference between the two. , the identity of the first user and the second user may be determined.

However, in time-based matching, the second user is not recognized on an individual level, so it is not always possible to accurately analyze the identity of the first user and the second user. Therefore, the user analysis unit 430 may perform matching using a combination of location information as a method of improving the accuracy of time-based matching. In this case, the first user has a user terminal device such as a smartphone or a mobile phone that is equipped with a location information acquisition function, and the first user's location information is transmitted from the user terminal device at a timely manner. It is assumed that the information is provided to the information providing device 400.

FIG. 10 is a diagram showing a method for identifying a third user that combines location information in addition to usage history information I31 and store usage information I32. In FIG. 10, classification G10 indicates a first user who replaced the removable battery 100 using the battery replacement station 200, as in the case of FIG. On the other hand, classification G40 indicates a user who has entered the installed store SH as a second user who used the installed store SH. Furthermore, classification G50 indicates users who purchased products at the installed store SH. In this case, the user analysis unit 430 determines that among the users belonging to all of the classifications G10, G40, and G50, that is, the first users who used the battery exchange station 200, enter the installed store SH and purchase the product. The user can be identified as the third user.

More specifically, the user analysis unit 430 divides the first user recognized based on the usage history information I31 into a user who entered the installed store SH and a user inside the installed store SH based on the location information. It is classified into users who do not fit into the category. Next, the user analysis unit 430 compares the usage history information I31 of the users who entered the installed store SH with the POS data (store usage information I32), thereby determining the usage history information I31 of the users who entered the installed store SH. Among them, the user for whom corresponding POS data exists can be identified as the third user G60.

Note that in matching the usage history information I31 and store usage information I32 described above, information other than time and location information may be used as key information used as a key for matching. For example, various attribute information such as the user's gender and age group may be used as the key information. As the various attribute information, for example, information included in POS data, user registration information in a battery sharing service, etc. may be used. More specifically, the user analysis unit 430 may identify the third user based on common points between the first user's attribute information and the second user's attribute information. According to such an analysis result, the manager of the installed store SH can recognize the users who have used the battery exchange station 200 and have used the installed store SH.

In addition, from the opposite viewpoint, the user analysis unit 430 determines whether the first user uses the installed store SH based on the difference between the first user's attribute information and the second user's attribute information. A user who did not do so may be identified as a third user. According to such an analysis result, the manager of the installed store SH can recognize users who used the battery exchange station 200 but did not use the installed store SH. By analyzing the attributes and characteristics of users recognized in this manner, the manager of the installed store SH can efficiently conduct marketing regarding product sales at the installed store SH.

Returning to the explanation of FIG. 7. Subsequently, the information providing device 400 generates support information based on the analysis result of the tendency regarding consistency performed in step S104 (step S105), and transmits the generated support information to the installed store SH (or its manager). (Step S106). For example, the support information may be information indicating the analysis result itself by the user analysis unit 430, or may be information generated based on the analysis result.

For example, in the information providing device 400 of this embodiment, the user identification unit 420 transfers the removable battery 100 lent from the first battery exchange station 200 installed at the first installation store SH to the first installation store SH. The fourth user who returned the battery to the second battery exchange station 200 installed at the second installation store SH that is geographically different from the SH is identified, and the user analysis unit 430 identifies the fourth user based on the behavior history information of the fourth user. By classifying the behavior pattern of the fourth user, the behavior pattern after the fourth user stops at the first battery exchange station 200 or the second battery exchange station 200 is estimated. For example, the behavior history information may be information indicating the user's behavior history, and examples thereof include the usage history of the battery exchange station 200 and the user's location information. Further, the action history information includes location information of the first installed store SH and location information of the second installed store SH. The user analysis unit 430 can estimate the behavior pattern of the user who moves between the first installed store SH and the second installed store SH based on the behavior history information. Here, the first battery exchange station 200 is an example of a "first battery exchange station", and the second battery exchange station 200 is an example of a "second battery exchange station". Further, the first installed store SH is an example of a "first facility," and the second installed store SH is an example of a "second facility."

Examples of behavioral patterns include commuting to work, school, returning home, and excursions. For example, let us assume that there is a fourth user who is in his teens and who is indicated to use the removable battery 100 for cycling. This information can be recognized based on, for example, various attribute information that the user has registered with the battery sharing service. Based on the behavior history information, it is determined that the fourth user uses the first battery exchange station 200 from Monday to Friday at around 8:00 a.m. and uses the second battery exchange station 200 at around 16:00 in the evening. Suppose it is recognized. In this case, the user analysis unit 430 can estimate that the behavior pattern after stopping at the first battery exchange station 200 is commuting to school, and the behavior pattern after stopping at the second battery exchange station 200 can be estimated as returning home. Estimation of such behavior patterns may be performed based on a correspondence between predetermined behavior history information conditions and behavior patterns, or a machine learning model that inputs behavior history information and outputs behavior patterns. This may also be done using, for example.

In this way, the user analysis unit 430 analyzes the behavior pattern of the fourth user by time period based on the time period in which the fourth user uses the first battery exchange station 200 or the second battery exchange station 200. It may be configured to classify into behavioral patterns. In this case, it is assumed that the usage history information I31 of the battery exchange station 200 includes information regarding the time period in which the user used the battery exchange station 200.

Further, in this case, the information providing device 400 uses the user analysis unit 430 to further obtain the appearance frequency in a predetermined period for a specific behavior pattern among the behavior patterns estimated for the fourth user, and the order control unit 440 Change the order amount of products related to a specific behavior pattern (hereinafter referred to as "specific products") sold by the seller of the first installed store SH or the second installed store SH based on the frequency of appearance of the behavior pattern. It may be configured to do so. By performing such ordering control, the manager of the installed store SH can appropriately order a specific product according to the amount demanded by users. Note that the order control unit 440 may be configured to place an order for a specific product on behalf of the manager of the installed store SH, or may be configured to order the order amount necessary for the manager of the installed store SH to order a specific product. It may be configured to output information.

Subsequently, the consideration determination unit 450 determines the consideration to be received from the manager of the installed store SH according to the result of the support information output by the user analysis unit 430 (step S107). For example, the consideration determining unit 450 may increase or decrease the consideration depending on the increase or decrease in the sales amount of the specific product at the installed store SH after the support information is output.

According to the embodiment described above, regarding a battery exchange station capable of exchanging batteries shared among a plurality of users, the battery exchange station is installed attached to a facility, and the battery exchange station is installed based on the usage history of the battery exchange station. The first user who used the battery exchange station is identified, and the second user who used the facility is identified based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. By identifying a user and analyzing a tendency regarding the consistency between the first user and the second user based on the attribute information of the first user and the attribute information of the second user, It is possible to further enhance the synergistic effect between the use of the battery station and the use of the facility.

The embodiment described above can be expressed as follows.
a storage medium for storing computer-readable instructions;
a processor connected to the storage medium;
the processor executing the computer-readable instructions to:
Based on the usage history of a battery exchange station that is installed along with the facility and can exchange batteries that are shared among multiple users, the first user who used the battery exchange station is identified, and the battery Identifying a second user who used the facility based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the exchange station,
Analyzing trends regarding consistency between the first user and the second user based on attribute information of the first user and attribute information of the second user;
Information provision device.

<Modified example>
The information providing device 400 is configured to transmit recommended information about services that a facility manager wants to provide to users such as third users and products that they want to sell to user terminal devices such as smartphones used by users. may be done. Furthermore, when the battery exchange station 200 authenticates the user for exchanging the removable battery 100, the information providing device 400 determines the attributes of the user and notifies recommended information according to the attributes. It may be configured as follows. Further, the information providing device 400 may be configured to notify recommended information based on weather information in addition to/in place of the user's attributes. For example, if a user uses the battery exchange station 200 when the temperature is low, the information providing device 400 determines that the temperature is low based on weather information, and also determines that the temperature is low based on the user's attribute information. It can be determined that the user is a man in his 40s who prefers hot canned coffee at low temperatures (this is an example of determination based on attributes and is not limited thereto). In this case, the information providing device 400 may transmit a discount coupon for canned coffee sold at the installed store SH to the user as recommended information to the user's terminal device.

Although the mode for implementing the present invention has been described above using embodiments, the present invention is not limited to these embodiments in any way, and various modifications and substitutions can be made without departing from the gist of the present invention. can be added.

DESCRIPTION OF SYMBOLS 1...Battery sharing service system, 10...Electric vehicle, 12...Battery connection part, 14...Vehicle control part, 16...Travel driving force output device, 18...Vehicle sensor, 20...HMI, 22...GNSS receiver, 100... Removable battery, 110... BMU, 120... Power storage unit, 130... Measurement sensor, 140... Storage unit, 150... Connection unit, 200... Battery exchange station, 210... Station control device, 211... Battery management unit, 212... Charging/discharging Control unit, 214... Information output unit, 216... Storage unit, 220... Battery exchange device, 221... Battery slot, 260... AC/DC converter, 271... DC/DC converter, 272... Interface board, 273... Control board (Control unit), 300... Management server device, 310... Information acquisition unit, 320... Station management unit, 330... Information providing unit, 370... Storage unit, 400... Information providing device, 410... Information acquiring unit, 420... User Specification unit, 430...User analysis unit, 440...Order control unit, 450...Consideration determination unit, 470...Storage unit

Claims

An information providing device regarding a battery exchange station that is installed along with a facility and can exchange batteries that are shared among multiple users,
Identifying a first user who used the battery exchange station based on the usage history of the battery exchange station, and based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. a user identification unit that identifies a second user who used the facility;
a user analysis unit that analyzes a tendency regarding consistency between the first user and the second user based on attribute information of the first user and attribute information of the second user;
An information providing device comprising:
The facility is a store that sells products,
The user identification unit identifies the second user based on a history of electronic payments made at the facility using a terminal device.
The information providing device according to claim 1.
The user analysis unit identifies a third user who did not use the facility among the first users based on the difference between the attribute information of the first user and the attribute information of the second user. identify,
The information providing device according to claim 1 or 2.
The user identification unit returned the battery lent from a first battery exchange station installed at a first facility to a second battery exchange station installed at a second facility geographically different from the first facility. Identify the fourth user,
The user analysis unit classifies the behavior pattern of the fourth user based on behavior history information of the fourth user, which is information including location information of the first facility and the second facility. estimating a behavior pattern after the fourth user stops at the first battery exchange station or the second battery exchange station;
The information providing device according to any one of claims 1 to 3.
The user analysis unit calculates the frequency of appearance in a predetermined period of time for a specific behavior pattern among the behavior patterns estimated for the fourth user;
further comprising an order control unit that changes the order amount of products related to the specific behavior pattern sold by the seller of the first facility or the second facility based on the appearance frequency;
The information providing device according to claim 4.
The usage history of the battery exchange station includes information regarding the time period in which the user used the battery exchange station,
The user analysis unit determines the behavior pattern of the fourth user by time period based on the time period in which the fourth user used the first battery exchange station or the second battery exchange station. categorize into patterns,
The information providing device according to claim 4 or 5.
The user analysis unit outputs support information for the facility based on the analysis result of the tendency regarding the consistency,
Further comprising a consideration determination unit that determines consideration to be received from the facility manager according to the result of the support information outputted by the user analysis unit.
The information providing device according to any one of claims 1 to 6.
The facility is a store that sells products,
The consideration determination unit increases or decreases the consideration according to an increase or decrease in sales amount from sales of the product at the facility after outputting the support information.
The information providing device according to claim 7.
A method for providing information regarding a battery exchange station where batteries shared by multiple users can be exchanged, the method comprising:
installing the battery exchange station attached to the facility;
The information providing device identifies a first user who used the battery exchange station based on the usage history of the battery exchange station, and identifies the first user who used the battery exchange station, and identifies the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. identifying a second user who used the facility based on the usage history of the facility;
an information providing device that analyzes a tendency regarding consistency between the first user and the second user based on attribute information of the first user and attribute information of the second user;
Information provision method.
Regarding battery exchange stations that are installed along with facilities and can exchange batteries that are shared among multiple users,
Identifying a first user who used the battery exchange station based on the usage history of the battery exchange station, and based on the usage history of the facility within a predetermined period that is the same as or close to the usage history of the battery exchange station. and identifying a second user who used the facility;
Analyzing a tendency regarding consistency between the first user and the second user based on attribute information of the first user and attribute information of the second user;
A program to run.