WO2023166607A1 - Virtual space medical facility evaluation system, virtual space medical facility evaluation method, and program thereof - Google Patents

Virtual space medical facility evaluation system, virtual space medical facility evaluation method, and program thereof Download PDF

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Publication number
WO2023166607A1
WO2023166607A1 PCT/JP2022/008861 JP2022008861W WO2023166607A1 WO 2023166607 A1 WO2023166607 A1 WO 2023166607A1 JP 2022008861 W JP2022008861 W JP 2022008861W WO 2023166607 A1 WO2023166607 A1 WO 2023166607A1
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Prior art keywords
virtual
virtual space
medical facility
medical
patient
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PCT/JP2022/008861
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French (fr)
Japanese (ja)
Inventor
孝博 岡本
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株式会社スクリエ
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Priority to JP2023501894A priority Critical patent/JP7272727B1/en
Priority to PCT/JP2022/008861 priority patent/WO2023166607A1/en
Publication of WO2023166607A1 publication Critical patent/WO2023166607A1/en

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    • G—PHYSICS
    • G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H80/00—ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring

Definitions

  • the present invention relates to technology for evaluating a virtual medical facility when arranging the virtual medical facility in a virtual space and performing online medical care.
  • Patent Document 1 medical facilities and other facilities are arranged in a three-dimensional virtual space, downloaded to a user-side terminal, and the user moves a character along a virtual road formed in this island.
  • a desired facility it is possible to use the facility, and if desired, the user selects and replaces other facilities prepared in advance on the database to create a lifestyle that suits his or her taste.
  • Patent Document 2 a virtual medical facility space is constructed, and the user selects a destination from a guide board, moves three-dimensionally in the facility using corridors, elevators, etc., and receives medical treatment at the destination.
  • Techniques are provided to configure the system in which each diagnostic executable is opened.
  • a virtual medical facility is placed in the virtual space to provide online medical care. Since online consultations in virtual space differ from consultations in real space, the evaluation of medical facilities in real space does not match the evaluation of virtual medical facilities in virtual space. There is a problem that virtual medical facilities that are conducting online consultations cannot be selected. Therefore, we created a virtual community in the virtual space where patients who received online medical care can communicate with each other, and the results of the evaluation of the virtual medical facility by the patients who participated in the virtual community are linked to the virtual medical facility. There is a demand for a technique for displaying in a virtual space.
  • Patent Literature 1 and Patent Literature 2 a virtual community is created in the virtual space in which patients who have undergone online medical treatment in the virtual space can communicate with each other, and the patients who participate in the virtual community are connected to the virtual medical facility. cannot be displayed in the virtual space in association with the virtual medical facility.
  • the present invention creates a virtual community in the virtual space in which patients who receive online medical care can communicate with each other, and evaluates the virtual medical facility by the patients participating in the virtual community.
  • the purpose is to display it in the virtual space by linking it to
  • the present invention provides the following solutions.
  • the invention according to the first feature is A virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space, generating means for generating a virtual space; installation means for installing a plurality of virtual medical facilities in the virtual space; reception means for receiving consultation contents from the patient who entered the virtual space; providing means for providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities; Online medical treatment means for allowing the patient to undergo online medical treatment at the one or more virtual medical facilities that provided the consultation content; creating means for creating a virtual community in which patients can communicate with each other in the virtual space; Evaluation means for allowing a patient who has participated in the created virtual community to evaluate the virtual medical facility; evaluation result display means for displaying the evaluation result in the virtual space in association with the virtual medical facility that is the evaluation target; To provide a virtual spatial medical facility evaluation system comprising:
  • a generation means for generating a virtual space, and a plurality of virtual medical facilities in the virtual space.
  • installation means for installation; reception means for receiving consultation content from a patient who has entered the virtual space; providing means for providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities; Online medical treatment means for causing the patient to undergo online medical treatment at the one or more virtual medical facilities that provided the consultation content, creating means for creating a virtual community in which patients can communicate with each other in the virtual space, and the created virtual community and an evaluation result display means for displaying the evaluation result in the virtual space in association with the virtual medical facility to be evaluated.
  • the invention according to the first feature belongs to the category of the virtual space medical facility evaluation system, but the virtual space medical facility evaluation method and program have the same action and effect.
  • An invention according to a second characteristic is a virtual space medical facility evaluation system according to the invention according to the first characteristic,
  • the installation means further provides a virtual space medical facility evaluation system that installs a virtual store of a company that sells oral care goods in the virtual space.
  • the installation means further includes a virtual store of a company that sells oral care goods in the virtual space. Install.
  • An invention according to a third feature is a virtual spatial medical facility evaluation system according to the invention according to the first or second feature,
  • the installation means further provides a virtual space medical facility evaluation system that installs a virtual store of a medical device seller in the virtual space.
  • the installation means further includes a virtual space of a company that sells medical equipment in the virtual space. Establish a store.
  • An invention according to a fourth feature is a virtual space medical facility evaluation system according to any one of the first to third features, A virtual spatial medical facility evaluation system is provided in which an image corresponding to the content of the consultation is included in the content of the consultation.
  • the consultation content includes an image corresponding to the consultation content.
  • An invention according to a fifth feature is a virtual spatial medical facility evaluation system according to any one of the first to fourth features, guidance video display means for displaying a guidance video of the virtual medical facility when the patient approaches within a predetermined distance from the virtual medical facility in the virtual space;
  • guidance video display means for displaying a guidance video of the virtual medical facility when the patient approaches within a predetermined distance from the virtual medical facility in the virtual space;
  • the patient receives a predetermined a guide video display means for displaying a guide video of the virtual medical facility when the virtual medical facility approaches within a distance of .
  • An invention according to a sixth feature is a virtual space medical facility evaluation system according to any one of the first to fifth features, an account creation function that allows the patient to create an account to be used in the virtual space; an electronic medical record storage function that stores online medical records of the patient's virtual medical facility in the virtual space in an electronic medical record linked to the account; an electronic medical record providing function for providing an electronic medical record to a virtual medical facility when online medical treatment is provided to the virtual medical facility in the virtual space;
  • a virtual spatial medical facility evaluation system comprising:
  • the patient is made to create an account to be used in the virtual space.
  • An account creation function an electronic medical record storage function that stores an online medical record of the patient's virtual medical facility in the virtual space in an electronic medical record linked to the account, and an online medical facility in the virtual space.
  • an electronic medical chart providing function for providing an electronic medical chart to the virtual medical facility when medical treatment is provided.
  • An invention according to a seventh feature is a virtual space medical facility evaluation system according to any one of the first to sixth features, identifying means for identifying an optimum virtual medical facility from the plurality of virtual medical facilities based on the content of the consultation received from the patient; with The providing means provides the consultation content to the virtual medical facility specified by the specifying means, The online medical treatment means provides the specified virtual medical facility with a virtual space medical facility evaluation system for online medical treatment of the patient.
  • the plurality of a specifying means for specifying an optimum virtual medical facility from the virtual medical facilities wherein the providing means provides the consultation content to the virtual medical facility specified by the specifying means, and the online medical treatment means specifies the specified virtual medical facility.
  • a virtual medical facility allows the patient to be seen online.
  • An invention according to an eighth characteristic is a virtual space medical facility evaluation system according to the invention according to the seventh characteristic,
  • the generating means generates a plurality of virtual spaces
  • the installation means further installs a virtual space general information center in the virtual space
  • the reception means receives consultation contents from the patient who entered the virtual space at the installed virtual space general information center
  • the identification means identifies which virtual space is appropriate from the plurality of virtual spaces based on the content of the consultation received from the patient; a notification function for notifying the patient of the specified URL of the virtual space;
  • the generating means generates a plurality of virtual spaces
  • the setting means further includes the virtual A virtual space general information center is installed in the space
  • the receiving means receives consultation contents at the installed virtual space general information center from the patient who entered the virtual space
  • the identifying means receives the consultation contents received from the patient.
  • a notification function for identifying which virtual space is appropriate from the plurality of virtual spaces based on and notifying the patient of the URL of the identified virtual space.
  • the invention according to the ninth feature is In a virtual space medical facility evaluation method executed by a virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space, generating a virtual space; installing a plurality of virtual medical facilities in the virtual space; a step of receiving consultation content from a patient who has entered the virtual space; providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities; causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content; creating a virtual community in which patients can communicate with each other in the virtual space; a step of having a patient who has participated in the created virtual community evaluate a virtual medical facility; a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated;
  • a virtual spatial medical facility evaluation method comprising:
  • the invention according to the tenth feature is A computer that cooperates with a virtual space medical facility evaluation system that evaluates virtual medical facilities installed in virtual space, generating a virtual space; installing a plurality of virtual medical facilities in the virtual space; a step of receiving consultation content from the patient who has entered the virtual space; providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities; causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content; creating a virtual community in which patients can communicate with each other in the virtual space; A step of having a patient who has participated in the created virtual community evaluate a virtual medical facility; a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated; provides a computer readable program for executing
  • a virtual space medical facility evaluation system for evaluating a virtual medical facility when arranging a virtual medical facility in a virtual space and performing online medical care. It becomes possible.
  • a virtual community is created in the virtual space where patients who receive online medical care can communicate with each other, and the results of having the patients who participate in the virtual community evaluate the virtual medical facility are linked to the virtual medical facility.
  • By displaying in the virtual space it becomes possible for the patient to select a virtual medical facility that is highly rated and provides online medical care in the virtual space.
  • FIG. 1 is a diagram showing a functional configuration of a virtual spatial medical facility evaluation system 1
  • FIG. 2 is a flow chart diagram showing virtual space medical facility evaluation processing executed by the virtual space medical facility evaluation system 1.
  • FIG. 2 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs guidance video display processing
  • FIG. 2 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs electronic medical chart provision processing
  • FIG. FIG. 2 is a flow chart diagram showing electronic medical chart provision processing executed by the virtual space medical facility evaluation system 1.
  • FIG. 1 is a diagram showing a functional configuration of a virtual spatial medical facility evaluation system 1
  • FIG. 2 is a flow chart diagram showing virtual space medical facility evaluation processing executed by the virtual space medical facility evaluation system 1.
  • FIG. 2 is a diagram showing a functional configuration when the virtual spatial medical facility evaluation system 1 performs specific processing
  • FIG. 3 is a flow chart diagram showing a specific process executed by the virtual space medical facility evaluation system 1.
  • FIG. 2 is a diagram showing a functional configuration when the virtual spatial medical facility evaluation system 1 performs notification processing
  • FIG. 2 is a flow chart diagram showing notification processing executed by the virtual space medical facility evaluation system 1.
  • FIG. 4 is a diagram showing an example of a screen of virtual space 4.
  • FIG. It shows an example of the image corresponding to the content of consultation.
  • FIG. 10 is a diagram showing an example of a screen when displaying a guidance moving image in the virtual space 4;
  • FIG. FIG. 10 is a diagram showing an example of a screen for notifying the appropriate URL of the virtual space 4 at the virtual space general information center 7.
  • FIG. 1 is a diagram for explaining an outline of a virtual space medical facility evaluation system 1.
  • a virtual space medical facility evaluation system 1 is a virtual space medical facility evaluation system that evaluates a virtual medical facility 5 installed in a virtual space 4 .
  • a computer 100 that generates a virtual space 4, a patient terminal 200 possessed by a patient 2 who receives online medical treatment at a virtual medical facility 5 in the virtual space 4, and a virtual medical facility operator terminal possessed by the operator of the virtual medical facility 5. 300 and at least.
  • the computer 100, the patient terminal 200, and the virtual medical facility operator terminal 300 are assumed to be able to communicate via the network 8.
  • FIG. 1 is a diagram for explaining an outline of a virtual space medical facility evaluation system 1.
  • a virtual space medical facility evaluation system 1 is a virtual space medical facility evaluation system that evaluates a virtual medical facility 5 installed in a virtual space 4 .
  • a computer 100 that generates a virtual space 4, a patient terminal 200 possessed by a patient 2 who receives online medical treatment at a virtual medical facility 5
  • the patient terminal 200 and the virtual medical facility operator terminal 300 can participate in the virtual space 4 on each terminal.
  • a patient 2 is assumed to be a user among the users of the virtual space 4 who wishes to receive online medical treatment at the virtual medical facility 5 of the virtual space 4 .
  • the patient terminal 200 is assumed to have an output unit capable of displaying the virtual space 4 and an input unit for inputting consultation content for online medical care.
  • the virtual medical facility operator 3 is a medical institution, a doctor, a pharmacist, and a distributor of oral care goods (general drugs, quasi-drugs, cosmetics, and miscellaneous goods related to oral care) that operate the virtual medical facility 5 in the virtual space 4. or a distributor of medical equipment.
  • the virtual medical facility operator terminal 300 possessed by the virtual medical facility operator 3 of the virtual medical facility 5 includes an output unit capable of outputting the content of the consultation of the patient 2 and an input unit for inputting medical treatment results of the online medical treatment. It shall be prepared.
  • the virtual space 4 may be displayed on the virtual medical facility operator terminal 300 .
  • the patient terminal 200 and the virtual medical facility operator terminal 300 are illustrated as desktop personal computers in FIG. may be
  • the generation unit 101 of the computer 100 generates the virtual space 4 (step S01).
  • existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1.
  • FIG. 1 an example of the virtual space 4 is illustrated at the bottom of the drawing.
  • FIG. 1 shows an example in which three virtual medical facilities, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C, are installed in a virtual space 4.
  • FIG. 5 the information of the virtual medical facility operator 3 shall be acquired in advance via the virtual medical facility operator terminal 300.
  • the information includes the type of clinical department installed in the virtual medical facility 5, consultation hours, and information about the virtual medical facility operator.
  • the information may also include the design of the virtual medical facility 5, the design of the avatar of the virtual medical facility operator 3 displayed in the virtual medical facility 5, and the like.
  • the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S03).
  • the content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 .
  • text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 .
  • the image data may be still images or moving images.
  • the patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult.
  • the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4.
  • the providing unit 104 of the computer 100 provides the content of the consultation received from the patient 2 to one or more virtual medical facilities 5 among the plurality of virtual medical facilities 5 in the virtual space 4 (step S04).
  • three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 .
  • the provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation.
  • the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S05).
  • the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do.
  • the online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
  • the creation unit 106 of the computer 100 creates a virtual community 6 in which the patients 2 can communicate with each other within the virtual space 4 (step S06).
  • the virtual community 6 here is assumed to be, for example, a chat room, bulletin board, SNS, etc. created in the virtual space 4 .
  • the evaluation unit 107 of the computer 100 makes the patient 2 who has participated in the virtual community 6 evaluate the virtual medical facility 5 (step S07). Specifically, the patients 2 can evaluate the virtual medical facility 5 by chatting in the chat room of the virtual community 6, posting articles on bulletin boards, exchanging on SNS, and the like. Based on the evaluations of a plurality of patients 2, the evaluation of the virtual medical facility 5 may be calculated using the number of stars, points, or the like.
  • the evaluation result display unit 108 of the computer 100 displays the result of evaluation in step S07 in the virtual space 4 in association with the virtual medical facility 5 that is the evaluation target (step S08).
  • FIG. 1 shows an example in which the evaluation of the virtual medical facility 5A is 3 stars, the evaluation of the virtual medical facility 5B is 5 stars, and the evaluation of the virtual medical facility 5C is 4 stars.
  • stars are displayed together with the name of the virtual medical facility 5 , but stars may be displayed on the roof, walls, or the like of the virtual medical facility 5 in the virtual space 4 .
  • the points may be displayed.
  • the total number of patients 2 evaluated may also be displayed.
  • the virtual space medical facility evaluation system when the virtual medical facility 5 is placed in the virtual space 4 and online medical care is performed, the virtual space medical facility can be evaluated by the patients 2.
  • a facility rating system can be provided.
  • the virtual space medical facility evaluation system 1 includes a computer 100 , a patient terminal 200 communicably connected to the computer 100 via a network 8 , and a virtual medical facility operator terminal 300 .
  • the computer 100 is not limited to an existing device, and may be a virtual device.
  • the computer 100 is a computer, a personal computer, or the like having a server function managed by an administrator who provides the virtual medical facility evaluation system 1. It is connected so as to be capable of data communication via a network 8 such as a circuit network, and executes necessary data transmission/reception and various processes.
  • a network 8 such as a circuit network
  • the computer 100 may be realized by, for example, one computer, or may be realized by a plurality of computers such as a cloud computer.
  • a cloud computer in this specification is a computer that uses any computer in a scalable manner to perform a specific function, or includes multiple functional configurations to realize a certain system, and uses the functions in a free combination. It can be anything.
  • the computer 100 includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc. as a control unit (not shown), and a communication unit (not shown). , a device for enabling communication with other terminals, devices, etc., for example, a Wi-Fi (Wireless-Fidelity) compatible device conforming to IEEE802.11.
  • the computer 100 also includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown).
  • the computer 100 includes various devices for executing various processes as a processing unit (not shown).
  • control unit reads a predetermined program, and cooperates with the communication unit, the storage unit, and the processing unit to generate a generation unit 101, an installation unit 102, a reception unit 103, a provision unit 104, an online diagnosis unit 105, A creation unit 106, an evaluation unit 107, and an evaluation result display unit 108 are realized.
  • the patient terminal 200 By communicating with the computer 100, the patient terminal 200 enables participation in the virtual space 4 on each terminal.
  • a patient 2 is assumed to be a user among the users of the virtual space 4 who wishes to receive online medical treatment at the virtual medical facility 5 of the virtual space 4 .
  • the patient terminal 200 is assumed to have an output unit capable of displaying the virtual space 4 and an input unit for inputting consultation content for online medical care.
  • the patient terminal 200 is an electronic device such as a desktop personal computer, laptop personal computer, smart phone, tablet terminal, or wearable terminal.
  • the patient terminal 200 includes a CPU, GPU, RAM, ROM, etc., as a patient terminal control unit (not shown), like the control unit in the computer 100 described above.
  • the patient terminal 200 includes a device for enabling communication with the computer 100 as a communication unit (not shown).
  • the patient terminal 200 includes, as an input/output unit (not shown), input/output devices for inputting/outputting data, images, sounds, and the like.
  • the patient terminal 200 includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown).
  • the patient terminal 200 includes various devices for executing various processes as a processing unit (not shown).
  • the virtual medical facility operator terminal 300 enables participation in the virtual space 4 on each terminal by communicating with the computer 100 .
  • the virtual medical facility operator 3 operates the virtual medical facility 5 in the virtual space 4, including medical institutions, doctors, pharmacists, oral care goods (general drugs, quasi-drugs, cosmetics, and miscellaneous goods related to oral care) and medical Applicants shall be distributors, etc. of equipment.
  • the virtual medical facility operator terminal 300 possessed by the virtual medical facility operator 3 of the virtual medical facility 5 includes an output unit capable of outputting the content of the consultation of the patient 2 and an input unit for inputting medical treatment results of the online medical treatment. It shall be prepared.
  • the virtual space 4 may be displayed on the virtual medical facility operator terminal 300 .
  • the virtual medical facility operator terminal 300 is an electronic device such as a desktop personal computer, laptop personal computer, smart phone, tablet terminal, or wearable terminal.
  • the virtual medical facility operator terminal 300 includes a CPU, GPU, RAM, ROM, etc., as a virtual medical facility operator terminal control unit (not shown), similar to the control unit in the computer 100 described above.
  • the virtual medical facility operator terminal 300 includes a device for enabling communication with the computer 100 as a communication unit (not shown).
  • the virtual medical facility operator terminal 300 also includes an input/output device for inputting/outputting data, images, sounds, etc., as an input/output unit (not shown).
  • the virtual medical facility operator terminal 300 also includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown).
  • the virtual medical facility operator terminal 300 includes various devices for executing various processes as a processing unit (not shown).
  • FIG. 3 is a flow chart showing virtual space medical facility evaluation processing executed by the virtual space medical facility evaluation system 1. As shown in FIG. Processing executed by each unit described above will be described together with this processing.
  • the generation unit 101 of the computer 100 generates the virtual space 4 (step S301).
  • existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1. .
  • FIG. 11 is a diagram showing an example of the screen of the virtual space 4.
  • FIG. FIG. 11 shows an example in which three virtual medical facilities 5 and a virtual community 6 are installed in the virtual space 4 . Details will be described later.
  • FIG. 11 illustrates an example in which three virtual medical facilities, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C, are installed in the virtual space 4.
  • the information of the virtual medical facility operator 3 shall be acquired in advance via the virtual medical facility operator terminal 300.
  • the information includes the type of clinical department installed in the virtual medical facility 5, consultation hours, and information about the virtual medical facility operator.
  • the information may also include the design of the virtual medical facility 5, the design of the avatar of the virtual medical facility operator 3 displayed in the virtual medical facility 5, and the like.
  • the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S303).
  • the content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 .
  • text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 .
  • the image data may be still images or moving images.
  • the patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult.
  • the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4.
  • image data corresponding to the contents of consultation may be input together.
  • the patient terminal 200 may take an image of the affected area and add a comment to it.
  • FIG. 12 is a diagram showing an example of an image corresponding to consultation content.
  • An image 1201 is an image of the affected area acquired by the patient terminal 200 .
  • the image of the affected area may be directly captured using the camera function of the patient terminal 200 or the like, or may be taken into the patient terminal 200 from another device such as a digital camera.
  • FIG. 11 shows an example in which a broken line 1202 designates an affected area and a comment 1203 adds a comment.
  • the information of the dashed line 1202 and the comment 1203 may be handled as image data, or may be handled separately from the image data as position information and character information on the image.
  • the providing unit 104 of the computer 100 provides the content of consultation received from the patient 2 to one or more virtual medical facilities 5 out of the plurality of virtual medical facilities 5 in the virtual space 4 (step S304). ).
  • three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 .
  • the provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation.
  • the patient 2 may be allowed to select the virtual medical facility 5 to be provided from a plurality of virtual medical facilities 5 .
  • the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S305).
  • the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do.
  • the online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
  • the creating unit 106 of the computer 100 creates a virtual community 6 in which the patients 2 can communicate with each other within the virtual space 4 (step S306).
  • the virtual community 6 here is assumed to be, for example, a chat room, bulletin board, SNS, etc. created in the virtual space 4 .
  • the flow of FIG. 3 shows an example in which the virtual community 6 is created after the patient 2 is treated, the virtual community 6 may be created at any timing after the virtual space 4 is created. Also, the number of virtual communities 6 does not have to be one, and a plurality of virtual communities 6 may be created within the virtual space 4 .
  • the evaluation unit 107 of the computer 100 makes the patient 2 who has participated in the virtual community 6 evaluate the virtual medical facility 5 (step S307).
  • the patients 2 can evaluate the virtual medical facility 5 by chatting in the chat room of the virtual community 6, posting articles on bulletin boards, exchanging on SNS, and the like.
  • the evaluation of the virtual medical facility 5 may be calculated using the number of stars, points, or the like. A restriction may be made so that the calculation of the evaluation is performed after a certain number of evaluations of the patient 2 or more have been collected.
  • the evaluation result display unit 108 of the computer 100 displays the result of evaluation in step S307 in the virtual space 4 in association with the virtual medical facility 5 that is the evaluation target (step S308).
  • FIG. 11 shows an example in which the evaluation of the virtual medical facility 5A is 3 stars, the evaluation of the virtual medical facility 5B is 5 stars, and the evaluation of the virtual medical facility 5C is 4 stars.
  • stars are displayed on the roof of the virtual medical facility 5 in the virtual space 4, but they may be displayed on walls or other places.
  • the points may be displayed.
  • the total number of patients 2 evaluated may also be displayed.
  • a virtual store (not shown) of a merchant selling cosmetics and miscellaneous goods) or a merchant selling medical equipment may be established.
  • information on oral care goods vendors and medical device vendors is acquired in advance via the virtual medical facility operator terminal 300 .
  • it includes information such as the types, prices, delivery dates of oral care goods and medical equipment sold at virtual stores, and information on oral care goods and medical equipment dealers.
  • the information may also include the design of the virtual store, the design of the avatar of the virtual medical facility operator 3 to be displayed in the virtual store, and the like.
  • the oral care goods and medical equipment sold in the virtual space are sent to the patient 2 in the real world by the oral care goods distributor and the medical equipment distributor.
  • the patient 2 registers necessary information such as an address in the virtual space medical facility evaluation system 1 in advance so that delivery to the patient 2 is possible in the real world.
  • the virtual space medical facility evaluation system when the virtual medical facility 5 is placed in the virtual space 4 and online medical care is performed, the virtual space medical facility can be evaluated by the patients 2.
  • a facility rating system can be provided.
  • FIG. 4 is a diagram showing the functional configuration when the virtual space medical facility evaluation system 1 performs guidance video display processing.
  • the computer 100 realizes the guidance moving image display section 109 in cooperation with the communication section, the storage section, and the processing section by reading a predetermined program from the control section.
  • FIG. 13A and 13B are diagrams showing an example of a screen when a guidance video is displayed in the virtual space 4.
  • the guidance moving image display process is executed in the virtual space 4 at the timing when the patient 2 approaches within a predetermined distance from the virtual medical facility 5 in the virtual space 4 .
  • the computer 100 determines that the avatar of the patient 2 is located within a predetermined distance from the virtual medical facility 5 in the virtual space 4
  • the guidance video display unit 109 displays the patient terminal 200 of the patient 2.
  • processing to display the guide video is performed.
  • the guidance animation is not displayed on the patient terminal 200 of the patient 2 whose avatar position is farther than a predetermined distance from the virtual medical facility 5 .
  • FIG. 13 shows an example in which a guide animation 1301 of the virtual medical facility 5C is displayed because the avatar of the patient 2 has approached within a predetermined distance from the virtual medical facility 5C.
  • FIG. 13 shows an example in which the guidance animation is displayed only in part of the virtual space 4, the guidance animation may be displayed on the entire screen of the patient terminal 200.
  • FIG. Further, according to the preferences of the patient 2, it may be possible to set so that the guidance animation is not displayed even if the patient approaches within a predetermined distance from the virtual medical facility 5.
  • FIG. 13 shows an example in which a guide animation 1301 of the virtual medical facility 5C is displayed because the avatar of the patient 2 has approached within a predetermined distance from the virtual medical facility 5C.
  • a virtual space medical facility evaluation system in which a patient 2 can select a virtual medical facility 5 suitable for him/herself by displaying a guide animation. can be done.
  • FIG. 5 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs electronic medical chart provision processing.
  • the computer 100 cooperates with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit to create an account creation unit 110, an electronic medical record storage unit 111, an electronic medical record storage unit 111, and an electronic medical record storage unit.
  • the providing unit 112 is implemented.
  • the guide video display unit 109 is not illustrated, but the guide video display unit 109 may be provided.
  • FIG. 6 is a flow chart showing the electronic medical record providing process executed by the virtual space medical facility evaluation system 1.
  • FIG. Steps S601 to S603 in the flowchart of FIG. 6 correspond to steps S301 to S302 in the flowchart of FIG. 3, and therefore description thereof is omitted here.
  • the account creation unit 110 of the computer 100 causes the patient 2 to create an account to be used in the virtual space 4 (step S603).
  • account information For example, as account information, the nickname, password, email address, date of birth, sex, height, weight, etc. of the patient 2 are stored in the storage unit of the virtual spatial medical facility evaluation system 1 .
  • the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S604).
  • the content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 .
  • text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 .
  • the image data may be still images or moving images.
  • the patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult.
  • the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4.
  • image data corresponding to the contents of consultation may be input together.
  • the patient terminal 200 may take an image of the affected area and add a comment to it.
  • the electronic medical record providing unit 112 of the computer 100 confirms whether or not there is an electronic medical record of the patient 2 for whom the content of the consultation has been received (step S605). The contents of the electronic medical record will be described later. If there is an electronic medical chart, the process proceeds to step S606, and if there is no electronic medical chart, the process proceeds to step S607.
  • the provision unit 104 of the computer 100 provides consultation content received from the patient 2, and the electronic medical record provision unit 112 provides the electronic medical record to one or more virtual medical facilities 5 in the virtual space 4. It is provided to facility 5 (step S606).
  • three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 .
  • the provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation. Even if there is an electronic medical chart, if the patient 2 sets not to provide the electronic medical chart to the virtual medical facility 5, the electronic medical chart may not be provided.
  • the providing unit 104 of the computer 100 provides the content of the consultation received from the patient 2 to one or more virtual medical facilities 5 among the plurality of virtual medical facilities 5 in the virtual space 4 (step S607).
  • three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4.
  • all three virtual medical facilities 5 are set up. It may be provided to the medical facility 5 , two virtual medical facilities 5 among them, or only one virtual medical facility 5 .
  • the provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation.
  • the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S608).
  • the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do.
  • the online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
  • the electronic medical record storage unit 111 of the computer 100 stores the online medical record of the virtual medical facility 5 in the virtual space 4 of the patient 2 in the electronic medical record linked to the account of the patient 2 (step S609).
  • the contents of the electronic medical record include at least the date and time, the contents of the consultation of the patient 2, and the medical results of the virtual medical facility 5.
  • Steps S610 to S612 of the flowchart of FIG. 5 correspond to steps S306 to S308 of the flowchart of FIG. 3, and thus description thereof will be omitted here.
  • the virtual medical facility evaluation system 1 by providing the virtual medical facility 5 with an electronic medical record, the virtual medical facility 5 can check the past medical history of the patient 2, and the medical history can be confirmed with higher accuracy. It is possible to provide a virtual space medical facility evaluation system that allows online medical treatment.
  • FIG. 7 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs specific processing.
  • the computer 100 realizes the specifying unit 113 in cooperation with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit.
  • the guidance video display unit 109, the account creation unit 110, the electronic medical record storage unit 111, and the electronic medical record provision unit 112 are not shown in FIG.
  • An electronic chart providing unit 112 may be provided.
  • FIG. 8 is a flow chart showing the identification process executed by the virtual space medical facility evaluation system 1.
  • FIG. Steps S801 to S803 in the flowchart in FIG. 8 correspond to steps S301 to S303 in the flowchart in FIG. 3, and thus description thereof is omitted here.
  • the identifying unit 113 of the computer 100 identifies the most suitable virtual medical facility 5 from multiple virtual medical facilities 5 based on the content of the consultation received from the patient 2 (step S804). For example, as in the example shown in FIG. 12 above, in the case of the consultation content that the eyes are bloodshot, the virtual medical facility 5 including an ophthalmology department is specified. If there are multiple virtual medical facilities 5 including an ophthalmology clinic, multiple virtual medical facilities 5 may be identified. Also, if there is no ophthalmology clinic in the virtual space 4, the patient 2 may be notified that there is no suitable virtual medical facility 5.
  • keywords may be extracted based on the text data, voice data, and image data of the input consultation content to determine an appropriate clinical department.
  • the patient 2 may be allowed to designate a clinical department at the time of inputting the contents of consultation, and the clinical department may be determined based on this.
  • the virtual medical facility 5 can be specified based on the determined clinical department. Also, if there are a plurality of virtual medical facilities 5 that include the determined clinical department, the evaluation results of each virtual medical facility 5 may be compared to identify the virtual medical facility 5 with the better evaluation result.
  • the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the virtual medical facility 5 specified in step S804 (step S805). If a plurality of virtual medical facilities 5 are specified, the consultation contents are provided to the plurality of virtual medical facilities 5 .
  • the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 specified in step S804 to perform online medical treatment for the patient 2 (step S806).
  • the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do.
  • the online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
  • Steps S807 to S809 in the flowchart in FIG. 8 correspond to steps S306 to S308 in the flowchart in FIG. 3, and thus description thereof will be omitted here.
  • a virtual space medical facility evaluation system by specifying the optimum virtual medical facility 5 based on the consultation content of the patient 2, the virtual space medical facility where more accurate online medical treatment can be received.
  • a rating system can be provided.
  • FIG. 9 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs notification processing.
  • the computer 100 realizes the notification unit 114 in cooperation with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit.
  • the guidance video display unit 109, the account creation unit 110, the electronic medical record storage unit 111, and the electronic medical record provision unit 112 are not shown in FIG.
  • An electronic chart providing unit 112 may be provided.
  • FIG. 10 is a flow chart showing notification processing executed by the virtual space medical facility evaluation system 1.
  • FIG. 10 is a flow chart showing notification processing executed by the virtual space medical facility evaluation system 1.
  • the generation unit 101 of the computer 100 generates a plurality of virtual spaces 4 (step S1001).
  • existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1.
  • To generate a plurality of virtual spaces for example, in oVice, 1st floor, 2nd floor, . . . Since there is a function to create hierarchies such as the Nth floor, it is possible to use it.
  • the installation unit 102 of the computer 100 installs a plurality of virtual medical facilities 5 and a virtual space general information center 7 in the virtual space 4 (step S1002).
  • the virtual space general information center 7 may be installed in each of the plurality of virtual spaces 4 .
  • the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 at the virtual space general information center 7 (step S1003).
  • the content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 .
  • text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 .
  • the image data may be still images or moving images.
  • the patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult.
  • the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4.
  • image data corresponding to the contents of consultation may be input together.
  • the patient terminal 200 may take an image of the affected area and add a comment to it.
  • the identification unit 113 of the computer 100 identifies the optimum virtual space 4 from among the plurality of virtual spaces 4 based on the content of the consultation received from the patient 2 (step S1004). For example, as in the example shown in FIG. 12 above, in the case of the consultation content that the eyes are bloodshot, there are many virtual medical facilities 5 including ophthalmology, or there are virtual medical facilities 5 including ophthalmology with high evaluation. Identify the virtual space 4 in which 5 exists.
  • the notification unit 114 of the computer 100 notifies the specified URL of the virtual space 4 to the patient 2 (step S1004).
  • FIG. 14 is a diagram showing an example of a screen that notifies the appropriate URL of the virtual space 4 at the virtual space general information center 7.
  • the guidance AI of the virtual space general information center 7 and the patient 2 exchange messages.
  • patient 2 inputs a message 1402 "I have bloodshot eyes, so please tell me a good virtual space medical facility.” shall be This corresponds to step S1003.
  • the identification unit 113 regards the message 1402 as the content of the consultation received from the patient 2 and identifies the optimum virtual space 4 from the plurality of virtual spaces 4 . This corresponds to step S1004.
  • the notification unit 114 says, "Then, please go to the virtual space 4X. Please access from here. http://*****.**.**/**/**/ ” is displayed to notify the patient 2 of the specified URL of the virtual space 4 . This corresponds to step S1004.
  • the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the virtual medical facility 5 in the virtual space 4 specified in step S1004. (step S1005). If there are a plurality of virtual medical facilities 5 in the specified virtual space 4, the consultation contents are provided to the plurality of virtual medical facilities 5.
  • FIG. Although an example in which only the virtual space 4 is specified is shown here, it is assumed that the virtual medical facility 5 may be further specified in the specified virtual space 4 .
  • the virtual medical facility 5 may be specified by determining the department as described above. Also, if there are a plurality of virtual medical facilities 5 that include the specified clinical department, the evaluation results of the virtual medical facilities 5 may be compared to specify the virtual medical facility 5 with the better evaluation result.
  • the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the specified virtual medical facility 5 in the virtual space 4 (step S1006). If there are a plurality of virtual medical facilities 5 in the specified virtual space 4, the consultation content is provided to the plurality of virtual medical facilities 5.
  • FIG. 1 A block diagram illustrating an exemplary computing environment in accordance with the present disclosure.
  • the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S1007).
  • the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do.
  • the online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
  • Steps S1008 to S1010 of the flowchart of FIG. 10 correspond to steps S807 to S809 of the flowchart of FIG. 8, and thus description thereof will be omitted here.
  • the optimum virtual space 4 is specified based on the consultation content of the patient 2, and the virtual space 4 specified for the patient 2 is used.
  • the URL By notifying the URL, it is possible to easily log in to the appropriate virtual space 4, and provide a virtual space medical facility evaluation system that enables highly accurate online medical treatment.
  • the means and functions described above are realized by a computer (including CPU, information processing device, and various terminals) reading and executing a predetermined program.
  • the program may be provided, for example, from a computer via a network (SaaS: software as a service) or provided as a cloud service.
  • the program is provided in a form recorded on a computer-readable recording medium.
  • the computer reads the program from the recording medium, transfers it to an internal recording device or an external recording device, records it, and executes it.
  • the program may be recorded in advance in a recording device (recording medium) such as a magnetic disk, optical disk, magneto-optical disk, etc., and provided from the recording device to the computer via a communication line.

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Abstract

[Problem] To provide a virtual space medical facility evaluation system for evaluating a virtual medical facility when disposing the virtual medical facility in a virtual space and performing an online diagnosis. [Solution] Provided is a virtual space medical facility evaluation system for evaluating a virtual medical facility 5 installed in a virtual space 4, the system comprising: a generation unit 101 for generating the virtual space 4; an installation unit 102 for installing a plurality of the virtual medical facilities 5 in the virtual space 4; a receiving unit 103 for receiving consultation content from patients 2 that have entered the virtual space 4; a provision unit 104 for providing the consultation content to one or more of the virtual medical facilities 5; an online diagnosis unit 105 for causing the virtual medical facility 5 to perform an online-diagnosis of the patients 2; a creation unit 106 for creating a virtual community 6 in the virtual space 4 where patients 2 can communicate with each other; an evaluation unit 107 for causing the patients 2 that participate in the virtual community 6 to evaluate the virtual medical facility 5; and an evaluation results display unit 108 for associating the evaluation results with the virtual medical facility 5 and displaying same in the virtual space 4.

Description

仮想空間医療施設評価システム、仮想空間医療施設評価方法及びそのプログラムVirtual Spatial Medical Facility Evaluation System, Virtual Spatial Medical Facility Evaluation Method and Its Program
　本発明は、仮想空間に仮想医療施設を配置してオンライン診療を行う際に、仮想医療施設を評価する技術に関する。 The present invention relates to technology for evaluating a virtual medical facility when arranging the virtual medical facility in a virtual space and performing online medical care.
　近年、仮想空間上に医療施設を設置する技術が注目されている。 In recent years, technology for setting up medical facilities in virtual space has attracted attention.
　例えば、特許文献１では、医療施設やその他施設を三次元仮想空間に配置して、ユーザー側端末機へダウンロードさせ、ユーザー側においてこの島の中の形成された仮想道路に沿ってキャラクターを移動させながら、所望の施設に入場することによりその施設の利用を可能にすると共に、所望によりユーザー側において予めデータベース上に用意されている他の施設を選択、交換して自分の好みに合った生活形態を有する島又は町を有するホームページを作成する技術が提供されている。 For example, in Patent Document 1, medical facilities and other facilities are arranged in a three-dimensional virtual space, downloaded to a user-side terminal, and the user moves a character along a virtual road formed in this island. However, by entering a desired facility, it is possible to use the facility, and if desired, the user selects and replaces other facilities prepared in advance on the database to create a lifestyle that suits his or her taste. There is provided a technique for creating a homepage having an island or a town with .
　また、特許文献２では、仮想医療施設空間を構築し、ユーザーは案内板にて行く先を選択し、廊下、エレベーター等にて同施設内を３次元性に移動して、着いた先にて医療診断各実行ファイルが開かれるシステムを為す技術が提供されている。 In addition, in Patent Document 2, a virtual medical facility space is constructed, and the user selects a destination from a guide board, moves three-dimensionally in the facility using corridors, elevators, etc., and receives medical treatment at the destination. Techniques are provided to configure the system in which each diagnostic executable is opened.
特開２００２－１５７２０９号公報JP-A-2002-157209 特開平１１－００４８１０号公報JP-A-11-004810
　仮想空間に、仮想医療施設を配置してオンライン診療を行っている。仮想空間でのオンライン診療は、現実空間での診療とは異なるため、現実空間の医療施設の評価が、仮想空間の仮想医療施設の評価と一致しない、そのため、仮想空間内で患者が評価の高いオンライン診療を行っている仮想医療施設を選択できないという問題がある。そこで、仮想空間でオンライン診療を受けた患者同士がコミュニケーションできる仮想コミュニティを、仮想空間内に作成して、仮想コミュニティに参加した患者が仮想医療施設を評価した結果を、仮想医療施設に紐づけて仮想空間内に表示する技術が求められている。 A virtual medical facility is placed in the virtual space to provide online medical care. Since online consultations in virtual space differ from consultations in real space, the evaluation of medical facilities in real space does not match the evaluation of virtual medical facilities in virtual space. There is a problem that virtual medical facilities that are conducting online consultations cannot be selected. Therefore, we created a virtual community in the virtual space where patients who received online medical care can communicate with each other, and the results of the evaluation of the virtual medical facility by the patients who participated in the virtual community are linked to the virtual medical facility. There is a demand for a technique for displaying in a virtual space.
　しかしながら、特許文献１および特許文献２に記載の技術では、仮想空間でオンライン診療を受けた患者同士がコミュニケーションできる仮想コミュニティを、仮想空間内に作成して、仮想コミュニティに参加した患者が仮想医療施設を評価した結果を、仮想医療施設に紐づけて仮想空間内に表示することはできない。 However, in the techniques described in Patent Literature 1 and Patent Literature 2, a virtual community is created in the virtual space in which patients who have undergone online medical treatment in the virtual space can communicate with each other, and the patients who participate in the virtual community are connected to the virtual medical facility. cannot be displayed in the virtual space in association with the virtual medical facility.
　従って、本発明は、仮想空間でオンライン診療を受けた患者同士がコミュニケーションできる仮想コミュニティを、仮想空間内に作成して、仮想コミュニティに参加した患者が仮想医療施設を評価した結果を、仮想医療施設に紐づけて仮想空間内に表示することを目的とする。 Therefore, the present invention creates a virtual community in the virtual space in which patients who receive online medical care can communicate with each other, and evaluates the virtual medical facility by the patients participating in the virtual community. The purpose is to display it in the virtual space by linking it to
　本発明では、以下のような解決手段を提供する。 The present invention provides the following solutions.
　第１の特徴に係る発明は、
　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムであって、
　仮想空間を生成する生成手段と、
　前記仮想空間に、複数の仮想医療施設を設置する設置手段と、
　前記仮想空間に入った患者から、相談内容を受け付ける受付手段と、
　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供する提供手段と、
　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるオンライン診療手段と、
　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成する作成手段と、
　作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させる評価手段と、
　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示する評価結果表示手段と、
　を備える仮想空間医療施設評価システムを提供する。 The invention according to the first feature is
A virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space,
generating means for generating a virtual space;
installation means for installing a plurality of virtual medical facilities in the virtual space;
reception means for receiving consultation contents from the patient who entered the virtual space;
providing means for providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
Online medical treatment means for allowing the patient to undergo online medical treatment at the one or more virtual medical facilities that provided the consultation content;
creating means for creating a virtual community in which patients can communicate with each other in the virtual space;
Evaluation means for allowing a patient who has participated in the created virtual community to evaluate the virtual medical facility;
evaluation result display means for displaying the evaluation result in the virtual space in association with the virtual medical facility that is the evaluation target;
To provide a virtual spatial medical facility evaluation system comprising:
　第１の特徴に係る発明によれば、仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムにおいて、仮想空間を生成する生成手段と、前記仮想空間に、複数の仮想医療施設を設置する設置手段と、前記仮想空間に入った患者から、相談内容を受け付ける受付手段と、前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供する提供手段と、前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるオンライン診療手段と、前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成する作成手段と、作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させる評価手段と、前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示する評価結果表示手段と、を備える。 According to the first aspect of the invention, in a virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space, a generation means for generating a virtual space, and a plurality of virtual medical facilities in the virtual space. installation means for installation; reception means for receiving consultation content from a patient who has entered the virtual space; providing means for providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities; Online medical treatment means for causing the patient to undergo online medical treatment at the one or more virtual medical facilities that provided the consultation content, creating means for creating a virtual community in which patients can communicate with each other in the virtual space, and the created virtual community and an evaluation result display means for displaying the evaluation result in the virtual space in association with the virtual medical facility to be evaluated. .
　第１の特徴に係る発明は、仮想空間医療施設評価システムのカテゴリであるが、仮想空間医療施設評価方法、及びプログラムであっても同様の作用、効果を奏する。 The invention according to the first feature belongs to the category of the virtual space medical facility evaluation system, but the virtual space medical facility evaluation method and program have the same action and effect.
　第２の特徴に係る発明は、第１の特徴に係る発明である仮想空間医療施設評価システムであって、
　前記設置手段は、更に、前記仮想空間に口腔ケアグッズを販売する業者の仮想販売店を設置する仮想空間医療施設評価システムを提供する。 An invention according to a second characteristic is a virtual space medical facility evaluation system according to the invention according to the first characteristic,
The installation means further provides a virtual space medical facility evaluation system that installs a virtual store of a company that sells oral care goods in the virtual space.
　第２の特徴に係る発明によれば、第１の特徴に係る発明である仮想空間医療施設評価システムにおいて、前記設置手段は、更に、前記仮想空間に口腔ケアグッズを販売する業者の仮想販売店を設置する。 According to the second feature of the invention, in the virtual space medical facility evaluation system of the first feature of the invention, the installation means further includes a virtual store of a company that sells oral care goods in the virtual space. Install.
　第３の特徴に係る発明は、第１又は第２の特徴に係る発明である仮想空間医療施設評価システムであって、
　前記設置手段は、更に、前記仮想空間に医療機器を販売する業者の仮想販売店を設置する仮想空間医療施設評価システムを提供する。 An invention according to a third feature is a virtual spatial medical facility evaluation system according to the invention according to the first or second feature,
The installation means further provides a virtual space medical facility evaluation system that installs a virtual store of a medical device seller in the virtual space.
　第３の特徴に係る発明によれば、第１又は第２の特徴に係る発明である仮想空間医療施設評価システムにおいて、前記設置手段は、更に、前記仮想空間に医療機器を販売する業者の仮想販売店を設置する。 According to the third aspect of the invention, in the virtual space medical facility evaluation system according to the first or second aspect of the invention, the installation means further includes a virtual space of a company that sells medical equipment in the virtual space. Establish a store.
　第４の特徴に係る発明は、第１の特徴から第３の特徴のいずれかに係る発明である仮想空間医療施設評価システムであって、
　前記相談内容に、相談内容に対応する画像を含む仮想空間医療施設評価システムを提供する。 An invention according to a fourth feature is a virtual space medical facility evaluation system according to any one of the first to third features,
A virtual spatial medical facility evaluation system is provided in which an image corresponding to the content of the consultation is included in the content of the consultation.
　第４の特徴に係る発明によれば、第１の特徴から第３の特徴のいずれかに係る発明である仮想空間医療施設評価システムにおいて、前記相談内容に、相談内容に対応する画像を含む。 According to the invention according to the fourth feature, in the virtual space medical facility evaluation system according to any one of the first to third features, the consultation content includes an image corresponding to the consultation content.
　第５の特徴に係る発明は、第１の特徴から第４の特徴のいずれかに係る発明である仮想空間医療施設評価システムであって、
　前記患者が、前記仮想空間内で仮想医療施設から所定の距離以内に近づくと、当該仮想医療施設の案内動画を表示する案内動画表示手段と、
　を備える仮想空間医療施設評価システムを提供する。 An invention according to a fifth feature is a virtual spatial medical facility evaluation system according to any one of the first to fourth features,
guidance video display means for displaying a guidance video of the virtual medical facility when the patient approaches within a predetermined distance from the virtual medical facility in the virtual space;
To provide a virtual spatial medical facility evaluation system comprising:
　第５の特徴に係る発明によれば、第１の特徴から第４の特徴のいずれかに係る発明である仮想空間医療施設評価システムにおいて、前記患者が、前記仮想空間内で仮想医療施設から所定の距離以内に近づくと、当該仮想医療施設の案内動画を表示する案内動画表示手段と、を備える。 According to the fifth aspect of the invention, in the virtual space medical facility evaluation system according to any one of the first to fourth aspects, the patient receives a predetermined a guide video display means for displaying a guide video of the virtual medical facility when the virtual medical facility approaches within a distance of .
　第６の特徴に係る発明は、第１の特徴から第５の特徴のいずれかに係る発明である仮想空間医療施設評価システムであって、
　前記患者に、仮想空間内で利用するアカウントを作成させるアカウント作成機能と、
　前記患者の前記仮想空間内での仮想医療施設のオンライン診療記録を、当該アカウントに紐づけた電子カルテに記憶する電子カルテ記憶機能と、
　前記仮想空間内で仮想医療施設にオンライン診療させる際に、当該仮想医療施設に電子カルテを提供する電子カルテ提供機能と、
　を備える仮想空間医療施設評価システムを提供する。 An invention according to a sixth feature is a virtual space medical facility evaluation system according to any one of the first to fifth features,
an account creation function that allows the patient to create an account to be used in the virtual space;
an electronic medical record storage function that stores online medical records of the patient's virtual medical facility in the virtual space in an electronic medical record linked to the account;
an electronic medical record providing function for providing an electronic medical record to a virtual medical facility when online medical treatment is provided to the virtual medical facility in the virtual space;
To provide a virtual spatial medical facility evaluation system comprising:
　第６の特徴に係る発明によれば、第１の特徴から第５の特徴のいずれかに係る発明である仮想空間医療施設評価システムにおいて、前記患者に、仮想空間内で利用するアカウントを作成させるアカウント作成機能と、前記患者の前記仮想空間内での仮想医療施設のオンライン診療記録を、当該アカウントに紐づけた電子カルテに記憶する電子カルテ記憶機能と、前記仮想空間内で仮想医療施設にオンライン診療させる際に、当該仮想医療施設に電子カルテを提供する電子カルテ提供機能と、を備える。 According to the sixth aspect of the invention, in the virtual space medical facility evaluation system according to any one of the first to fifth aspects, the patient is made to create an account to be used in the virtual space. An account creation function, an electronic medical record storage function that stores an online medical record of the patient's virtual medical facility in the virtual space in an electronic medical record linked to the account, and an online medical facility in the virtual space. and an electronic medical chart providing function for providing an electronic medical chart to the virtual medical facility when medical treatment is provided.
　第７の特徴に係る発明は、第１の特徴から第６の特徴のいずれかに係る発明である仮想空間医療施設評価システムであって、
　前記患者から受け付けた相談内容に基づいて、前記複数の仮想医療施設から最適な仮想医療施設を特定する特定手段と、
　を備え、
　前記提供手段は、前記相談内容を前記特定手段で特定した仮想医療施設に提供し、
　前記オンライン診療手段は、前記特定した仮想医療施設に、前記患者をオンライン診療させる仮想空間医療施設評価システムを提供する。 An invention according to a seventh feature is a virtual space medical facility evaluation system according to any one of the first to sixth features,
identifying means for identifying an optimum virtual medical facility from the plurality of virtual medical facilities based on the content of the consultation received from the patient;
with
The providing means provides the consultation content to the virtual medical facility specified by the specifying means,
The online medical treatment means provides the specified virtual medical facility with a virtual space medical facility evaluation system for online medical treatment of the patient.
　第７の特徴に係る発明によれば、第１の特徴から第６の特徴のいずれかに係る発明である仮想空間医療施設評価システムにおいて、前記患者から受け付けた相談内容に基づいて、前記複数の仮想医療施設から最適な仮想医療施設を特定する特定手段と、を備え、前記提供手段は、前記相談内容を前記特定手段で特定した仮想医療施設に提供し、前記オンライン診療手段は、前記特定した仮想医療施設に、前記患者をオンライン診療させる。 According to the invention according to the seventh feature, in the virtual space medical facility evaluation system according to any one of the first to sixth features, based on the content of the consultation received from the patient, the plurality of a specifying means for specifying an optimum virtual medical facility from the virtual medical facilities, wherein the providing means provides the consultation content to the virtual medical facility specified by the specifying means, and the online medical treatment means specifies the specified virtual medical facility. A virtual medical facility allows the patient to be seen online.
　第８の特徴に係る発明は、第７の特徴に係る発明である仮想空間医療施設評価システムであって、
　前記生成手段は、複数の仮想空間を生成し、
　前記設置手段は、更に、前記仮想空間に仮想空間総合案内所を設置し、
　前記受付手段は、前記仮想空間に入った患者から、設置した仮想空間総合案内所で相談内容を受け付け、
　前記特定手段は、前記患者から受け付けた相談内容に基づいて、前記複数の仮想空間からどの仮想空間が適切かを特定し、
　前記特定した仮想空間のＵＲＬを前記患者に通知する通知機能と、
　を備える仮想空間医療施設評価システムを提供する。 An invention according to an eighth characteristic is a virtual space medical facility evaluation system according to the invention according to the seventh characteristic,
The generating means generates a plurality of virtual spaces,
The installation means further installs a virtual space general information center in the virtual space,
The reception means receives consultation contents from the patient who entered the virtual space at the installed virtual space general information center,
The identification means identifies which virtual space is appropriate from the plurality of virtual spaces based on the content of the consultation received from the patient;
a notification function for notifying the patient of the specified URL of the virtual space;
To provide a virtual spatial medical facility evaluation system comprising:
　第８の特徴に係る発明によれば、第７の特徴に係る発明である仮想空間医療施設評価システムにおいて、前記生成手段は、複数の仮想空間を生成し、前記設置手段は、更に、前記仮想空間に仮想空間総合案内所を設置し、前記受付手段は、前記仮想空間に入った患者から、設置した仮想空間総合案内所で相談内容を受け付け、前記特定手段は、前記患者から受け付けた相談内容に基づいて、前記複数の仮想空間からどの仮想空間が適切かを特定し、前記特定した仮想空間のＵＲＬを前記患者に通知する通知機能と、を備える。 According to the eighth feature of the invention, in the virtual space medical facility evaluation system of the seventh feature of the invention, the generating means generates a plurality of virtual spaces, and the setting means further includes the virtual A virtual space general information center is installed in the space, the receiving means receives consultation contents at the installed virtual space general information center from the patient who entered the virtual space, and the identifying means receives the consultation contents received from the patient. and a notification function for identifying which virtual space is appropriate from the plurality of virtual spaces based on and notifying the patient of the URL of the identified virtual space.
　第９の特徴に係る発明は、
　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムが実行する仮想空間医療施設評価方法において、
　仮想空間を生成するステップと、
　前記仮想空間に、複数の仮想医療施設を設置するステップと、
　前記仮想空間に入った患者から、相談内容を受け付けるステップと、
　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供するステップと、
　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるステップと、
　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成するステップと、
　作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させるステップと、
　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示するステップと、
　を備える仮想空間医療施設評価方法を提供する。 The invention according to the ninth feature is
In a virtual space medical facility evaluation method executed by a virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space,
generating a virtual space;
installing a plurality of virtual medical facilities in the virtual space;
a step of receiving consultation content from a patient who has entered the virtual space;
providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content;
creating a virtual community in which patients can communicate with each other in the virtual space;
a step of having a patient who has participated in the created virtual community evaluate a virtual medical facility;
a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated;
To provide a virtual spatial medical facility evaluation method comprising:
　第１０の特徴に係る発明は、
　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムと連携するコンピュータに、
　仮想空間を生成するステップ、
　前記仮想空間に、複数の仮想医療施設を設置するステップ、
　前記仮想空間に入った患者から、相談内容を受け付けるステップ、
　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供するステップ、
　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるステップ、
　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成するステップ、
　作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させるステップ、
　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示するステップ、
を実行させるためのコンピュータ読み取り可能なプログラムを提供する。 The invention according to the tenth feature is
A computer that cooperates with a virtual space medical facility evaluation system that evaluates virtual medical facilities installed in virtual space,
generating a virtual space;
installing a plurality of virtual medical facilities in the virtual space;
a step of receiving consultation content from the patient who has entered the virtual space;
providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content;
creating a virtual community in which patients can communicate with each other in the virtual space;
A step of having a patient who has participated in the created virtual community evaluate a virtual medical facility;
a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated;
provides a computer readable program for executing
　本発明によれば、仮想空間に仮想医療施設を配置してオンライン診療を行う際に、仮想医療施設を評価する仮想空間医療施設評価システム、仮想空間医療施設評価方法及びそのプログラムを提供することが可能となる。仮想空間でオンライン診療を受けた患者同士がコミュニケーションできる仮想コミュニティを、仮想空間内に作成して、仮想コミュニティに参加した患者に、仮想医療施設を評価させた結果を、仮想医療施設に紐づけて仮想空間内に表示することにより、仮想空間内で患者が評価の高いオンライン診療を行っている仮想医療施設を選択することが可能となる。このように、本発明によれば仮想空間内で患者が評価の高いオンライン診療を行っている仮想医療施設を選択できるようになり、患者が評価の高いオンライン診療を行っている仮想医療施設を選択できるという利点により、当該仮想空間に参加するユーザーを増やすことが出来るという効果を得られる。 According to the present invention, it is possible to provide a virtual space medical facility evaluation system, a virtual space medical facility evaluation method, and a program thereof for evaluating a virtual medical facility when arranging a virtual medical facility in a virtual space and performing online medical care. It becomes possible. A virtual community is created in the virtual space where patients who receive online medical care can communicate with each other, and the results of having the patients who participate in the virtual community evaluate the virtual medical facility are linked to the virtual medical facility. By displaying in the virtual space, it becomes possible for the patient to select a virtual medical facility that is highly rated and provides online medical care in the virtual space. In this way, according to the present invention, it becomes possible for a patient to select a virtual medical facility that conducts highly rated online medical care in the virtual space, and the patient selects a virtual medical facility that conducts highly rated online medical care. With the advantage of being able to do so, the effect of being able to increase the number of users participating in the virtual space can be obtained.
仮想空間医療施設評価システム１の概要を説明する図である。BRIEF DESCRIPTION OF THE DRAWINGS It is a figure explaining the outline|summary of the virtual spatial medical facility evaluation system 1. FIG. 仮想空間医療施設評価システム１の機能構成を示す図である。1 is a diagram showing a functional configuration of a virtual spatial medical facility evaluation system 1; FIG. 仮想空間医療施設評価システム１が実行する仮想空間医療施設評価処理を示すフローチャート図である。2 is a flow chart diagram showing virtual space medical facility evaluation processing executed by the virtual space medical facility evaluation system 1. FIG. 仮想空間医療施設評価システム１が案内動画表示処理を行う場合の機能構成を示す図である。2 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs guidance video display processing; FIG. 仮想空間医療施設評価システム１が電子カルテ提供処理を行う場合の機能構成を示す図である。2 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs electronic medical chart provision processing; FIG. 仮想空間医療施設評価システム１が実行する電子カルテ提供処理を示すフローチャート図である。FIG. 2 is a flow chart diagram showing electronic medical chart provision processing executed by the virtual space medical facility evaluation system 1. FIG. 仮想空間医療施設評価システム１が特定処理を行う場合の機能構成を示す図である。2 is a diagram showing a functional configuration when the virtual spatial medical facility evaluation system 1 performs specific processing; FIG. 仮想空間医療施設評価システム１が実行する特定処理を示すフローチャート図である。FIG. 3 is a flow chart diagram showing a specific process executed by the virtual space medical facility evaluation system 1. FIG. 仮想空間医療施設評価システム１が通知処理を行う場合の機能構成を示す図である。2 is a diagram showing a functional configuration when the virtual spatial medical facility evaluation system 1 performs notification processing; FIG. 仮想空間医療施設評価システム１が実行する通知処理を示すフローチャート図である。2 is a flow chart diagram showing notification processing executed by the virtual space medical facility evaluation system 1. FIG. 仮想空間４の画面の一例を示す図である。4 is a diagram showing an example of a screen of virtual space 4. FIG. 相談内容に対応する画像の一例を示す図である。It is a figure which shows an example of the image corresponding to the content of consultation. 仮想空間４で案内動画を表示する場合の画面の一例を示す図である。FIG. 10 is a diagram showing an example of a screen when displaying a guidance moving image in the virtual space 4; FIG. 仮想空間総合案内所７で適切な仮想空間４のＵＲＬを通知する画面の一例を示す図である。FIG. 10 is a diagram showing an example of a screen for notifying the appropriate URL of the virtual space 4 at the virtual space general information center 7. FIG.
　以下、添付図面を参照して、本発明を実施するための形態（以下、実施形態）について詳細に説明する。以降の図においては、実施形態の説明の全体を通して同じ要素には同じ番号又は符号を付している。 Hereinafter, with reference to the attached drawings, the modes for carrying out the present invention (hereinafter referred to as embodiments) will be described in detail. In subsequent figures, the same numbers or symbols are attached to the same elements throughout the description of the embodiments.
［基本概念／基本構成］
　図１は、仮想空間医療施設評価システム１の概要を説明するための図である。仮想空間医療施設評価システム１は、仮想空間４に設置した仮想医療施設５を評価する仮想空間医療施設評価システムである。仮想空間４を生成するコンピュータ１００と、仮想空間４で仮想医療施設５でのオンライン診療を受ける患者２の所持する患者端末２００と、仮想医療施設５の運営者が所持する仮想医療施設運営者端末３００と、を少なくとも含むシステムである。図１には図示していないが、コンピュータ１００と患者端末２００と仮想医療施設運営者端末３００とは、ネットワーク８を介して通信可能であるものとする。 [Basic Concept/Basic Configuration]
FIG. 1 is a diagram for explaining an outline of a virtual space medical facility evaluation system 1. As shown in FIG. A virtual space medical facility evaluation system 1 is a virtual space medical facility evaluation system that evaluates a virtual medical facility 5 installed in a virtual space 4 . A computer 100 that generates a virtual space 4, a patient terminal 200 possessed by a patient 2 who receives online medical treatment at a virtual medical facility 5 in the virtual space 4, and a virtual medical facility operator terminal possessed by the operator of the virtual medical facility 5. 300 and at least. Although not shown in FIG. 1, the computer 100, the patient terminal 200, and the virtual medical facility operator terminal 300 are assumed to be able to communicate via the network 8. FIG.
　患者端末２００と仮想医療施設運営者端末３００は、コンピュータ１００と通信を行うことにより、それぞれの端末上で仮想空間４に参加することを可能とする。患者２は、仮想空間４のユーザーの中で、仮想空間４の仮想医療施設５でオンライン診療を受けたいという希望のあるユーザーであるとする。患者端末２００は、仮想空間４を表示可能な出力部と、オンライン診療の相談内容を入力するための入力部とを備えるものとする。また、仮想医療施設運営者３は、仮想空間４の仮想医療施設５を運営する医療機関や医師や薬剤師や口腔ケアグッズ（口腔ケアに関する一般医薬品、医薬部外品、化粧品、および雑品）の販売業者や医療機器の販売業者等であるものとする。仮想医療施設５の仮想医療施設運営者３が所持する仮想医療施設運営者端末３００は、患者２の相談内容を出力可能な出力部と、オンライン診療の診療結果を入力するための入力部とをそなえるものとする。仮想医療施設運営者端末３００で、仮想空間４を表示可能としてもよい。患者端末２００と仮想医療施設運営者端末３００は、図１ではデスクトップ型のパソコンとして図示しているが、ラップトップ型のパソコンであってもよいし、スマートフォンやタブレット端末やウェアラブル端末等の電子デバイスであってもよい。 By communicating with the computer 100, the patient terminal 200 and the virtual medical facility operator terminal 300 can participate in the virtual space 4 on each terminal. A patient 2 is assumed to be a user among the users of the virtual space 4 who wishes to receive online medical treatment at the virtual medical facility 5 of the virtual space 4 . The patient terminal 200 is assumed to have an output unit capable of displaying the virtual space 4 and an input unit for inputting consultation content for online medical care. In addition, the virtual medical facility operator 3 is a medical institution, a doctor, a pharmacist, and a distributor of oral care goods (general drugs, quasi-drugs, cosmetics, and miscellaneous goods related to oral care) that operate the virtual medical facility 5 in the virtual space 4. or a distributor of medical equipment. The virtual medical facility operator terminal 300 possessed by the virtual medical facility operator 3 of the virtual medical facility 5 includes an output unit capable of outputting the content of the consultation of the patient 2 and an input unit for inputting medical treatment results of the online medical treatment. It shall be prepared. The virtual space 4 may be displayed on the virtual medical facility operator terminal 300 . The patient terminal 200 and the virtual medical facility operator terminal 300 are illustrated as desktop personal computers in FIG. may be
　まず、コンピュータ１００の生成部１０１は、仮想空間４を生成する（ステップＳ０１）。仮想空間４を生成する方法としては、例えば、ｏＶｉｃｅやＦＡＭｏｆｆｉｃｅ等の既存のサービスを利用して、カスタマイズすることで生成してもよいし、仮想空間医療施設評価システム１専用として作成してもよい。図１では、図面下部に仮想空間４の一例を図示している。 First, the generation unit 101 of the computer 100 generates the virtual space 4 (step S01). As a method of generating the virtual space 4, for example, existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1. . In FIG. 1, an example of the virtual space 4 is illustrated at the bottom of the drawing.
　次に、コンピュータ１００の設置部１０２は、仮想空間４に、複数の仮想医療施設５を設置する（ステップＳ０２）。図１では、仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設を設置した例を図示している。仮想医療施設５を設置するためには、事前に、仮想医療施設運営者端末３００を介して、仮想医療施設運営者３の情報を取得しておくものとする。例えば、仮想医療施設５に設置する診療科の種類、診療時間、仮想医療施設運営者の情報等である。また、仮想医療施設５のデザインや、仮想医療施設５内で表示させる仮想医療施設運営者３のアバターのデザイン等も情報として含めてもよい。 Next, the installation unit 102 of the computer 100 installs a plurality of virtual medical facilities 5 in the virtual space 4 (step S02). FIG. 1 shows an example in which three virtual medical facilities, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C, are installed in a virtual space 4. FIG. In order to install the virtual medical facility 5, the information of the virtual medical facility operator 3 shall be acquired in advance via the virtual medical facility operator terminal 300. FIG. For example, the information includes the type of clinical department installed in the virtual medical facility 5, consultation hours, and information about the virtual medical facility operator. The information may also include the design of the virtual medical facility 5, the design of the avatar of the virtual medical facility operator 3 displayed in the virtual medical facility 5, and the like.
　次に、コンピュータ１００の受付部１０３は、仮想空間４に入った患者２から、相談内容を受け付ける（ステップＳ０３）。ここでの相談内容とは、仮想空間４内の仮想医療施設５でオンライン診療を受けたい内容であるものとする。具体的な相談内容の受付方法としては、患者端末２００の入力部を介して入力されたテキストデータや音声データや画像データを、コンピュータ１００の受付部１０３で受信するものとする。画像データは静止画であっても動画であってもよい。患者２は相談を行うために、予め仮想空間４に入る（ログインする）必要がある。患者２は、仮想空間４内で、例えばチャットボットへ相談内容を入力したり、仮想空間４内の該当施設にあるＷＥＢ会議機能を利用したりすることで、相談内容を入力するものとする。 Next, the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S03). The content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 . As a specific method of receiving consultation content, text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 . The image data may be still images or moving images. The patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult. In the virtual space 4, the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4.
　次に、コンピュータ１００の提供部１０４は、患者２から受け付けた相談内容を仮想空間４の複数の仮想医療施設５の内、１以上の仮想医療施設５に提供する（ステップＳ０４）。例えば、図１では仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設５が設置されているが、相談内容を３つすべての仮想医療施設５に提供してもよいし、このうち２つの仮想医療施設５に提供してもよいし、１つの仮想医療施設５にのみ提供してもよい。提供先の仮想医療施設５は、提供部１０４が、相談内容に基づいて選択してよいものとする。 Next, the providing unit 104 of the computer 100 provides the content of the consultation received from the patient 2 to one or more virtual medical facilities 5 among the plurality of virtual medical facilities 5 in the virtual space 4 (step S04). For example, in FIG. 1, three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 . The provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation.
　次に、コンピュータ１００のオンライン診療部１０５は、相談内容を提供した仮想医療施設５に、患者２をオンライン診療させる（ステップＳ０５）。オンライン診療の方法としては、前記相談内容に基づいて、仮想医療施設運営者３が仮想医療施設運営者端末３００を介して入力した診断内容を、患者端末２００を介して患者２に提供するものとする。オンライン診療は、相談内容に基づいた仮想医療施設運営者３による診断内容を後から患者２が確認できるような形式としてもよいし、患者２と仮想医療施設運営者３の間で、双方向に音声や画像等のデータのやり取りを可能として実際の診療のようにリアルタイムで行う形式としてもよい。 Next, the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S05). As a method of online medical treatment, based on the content of the consultation, the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do. The online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
　次に、コンピュータ１００の作成部１０６は、仮想空間４内で患者２同士がコミュニケーションできる仮想コミュニティ６を作成する（ステップＳ０６）。ここでの仮想コミュニティ６とは、例えば、仮想空間４内に作成したチャットルーム、掲示板、ＳＮＳ等であるものとする。 Next, the creation unit 106 of the computer 100 creates a virtual community 6 in which the patients 2 can communicate with each other within the virtual space 4 (step S06). The virtual community 6 here is assumed to be, for example, a chat room, bulletin board, SNS, etc. created in the virtual space 4 .
　次に、コンピュータ１００の評価部１０７は、仮想コミュニティ６に参加した患者２に、仮想医療施設５を評価させる（ステップＳ０７）。具体的には、仮想コミュニティ６のチャットルームでのチャット、掲示板への記事投稿、ＳＮＳでのやり取り等により、患者２同士で仮想医療施設５についての評価を行うことができるものとする。複数の患者２の評価を基に、星の数や点数などで、仮想医療施設５の評価を算出してもよい。 Next, the evaluation unit 107 of the computer 100 makes the patient 2 who has participated in the virtual community 6 evaluate the virtual medical facility 5 (step S07). Specifically, the patients 2 can evaluate the virtual medical facility 5 by chatting in the chat room of the virtual community 6, posting articles on bulletin boards, exchanging on SNS, and the like. Based on the evaluations of a plurality of patients 2, the evaluation of the virtual medical facility 5 may be calculated using the number of stars, points, or the like.
　最後に、コンピュータ１００の評価結果表示部１０８は、ステップＳ０７で評価した結果を、評価の対象となっている仮想医療施設５に紐づけて仮想空間４内に表示する（ステップＳ０８）。図１では、仮想医療施設５Ａの評価が星３つ、仮想医療施設５Ｂの評価が星５つ、仮想医療施設５Ｃの評価が星４つである例を示している。図１の例では、仮想医療施設５の名称とともに星を表示しているが、仮想空間４内の仮想医療施設５の屋根や壁等に星を表示してもよい。また、星ではなくて点数で評価を行った場合には、点数を表示してもよい。あわせて、評価を行った患者２の総数等も表示してもよい。 Finally, the evaluation result display unit 108 of the computer 100 displays the result of evaluation in step S07 in the virtual space 4 in association with the virtual medical facility 5 that is the evaluation target (step S08). FIG. 1 shows an example in which the evaluation of the virtual medical facility 5A is 3 stars, the evaluation of the virtual medical facility 5B is 5 stars, and the evaluation of the virtual medical facility 5C is 4 stars. In the example of FIG. 1 , stars are displayed together with the name of the virtual medical facility 5 , but stars may be displayed on the roof, walls, or the like of the virtual medical facility 5 in the virtual space 4 . In addition, when evaluation is performed by points instead of stars, the points may be displayed. In addition, the total number of patients 2 evaluated may also be displayed.
　このような仮想空間医療施設評価システム１によれば、仮想空間４に仮想医療施設５を配置してオンライン診療を行う際に、患者２同士で仮想医療施設を評価することが可能な仮想空間医療施設評価システムを提供することができる。 According to the virtual space medical facility evaluation system 1, when the virtual medical facility 5 is placed in the virtual space 4 and online medical care is performed, the virtual space medical facility can be evaluated by the patients 2. A facility rating system can be provided.
　［機能構成］
　図２に基づいて、仮想空間医療施設評価システム１の機能構成について説明する。仮想空間医療施設評価システム１は、コンピュータ１００と、このコンピュータ１００とネットワーク８を介して通信可能に接続された患者端末２００と、仮想医療施設運営者端末３００と、を備える。コンピュータ１００は、実在する装置に限らず、仮想的な装置であってもよい。 [Function configuration]
Based on FIG. 2, the functional configuration of the virtual space medical facility evaluation system 1 will be described. The virtual space medical facility evaluation system 1 includes a computer 100 , a patient terminal 200 communicably connected to the computer 100 via a network 8 , and a virtual medical facility operator terminal 300 . The computer 100 is not limited to an existing device, and may be a virtual device.
　コンピュータ１００は、仮想空間医療施設評価システム１を提供する管理者により管理されるサーバ機能を有するコンピュータやパーソナルコンピュータ等であり、上述した複数の患者端末２００、仮想医療施設運営者端末３００と、公衆回線網等のネットワーク８を介してデータ通信可能に接続されており、必要なデータの送受信や各種処理を実行する。 The computer 100 is a computer, a personal computer, or the like having a server function managed by an administrator who provides the virtual medical facility evaluation system 1. It is connected so as to be capable of data communication via a network 8 such as a circuit network, and executes necessary data transmission/reception and various processes.
　コンピュータ１００は、例えば、１台のコンピュータで実現されてもよいし、クラウドコンピュータのように、複数のコンピュータで実現されてもよい。本明細書におけるクラウドコンピュータとは、ある特定の機能を果たす際に、任意のコンピュータをスケーラブルに用いるものや、あるシステムを実現するために複数の機能構成を含み、その機能を自由に組み合わせて用いるものの何れであってもよい。 The computer 100 may be realized by, for example, one computer, or may be realized by a plurality of computers such as a cloud computer. A cloud computer in this specification is a computer that uses any computer in a scalable manner to perform a specific function, or includes multiple functional configurations to realize a certain system, and uses the functions in a free combination. It can be anything.
　コンピュータ１００は、制御部（非図示）として、ＣＰＵ（Ｃｅｎｔｒａｌ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ）、ＧＰＵ（Ｇｒａｐｈｉｃｓ　Ｐｒｏｃｅｓｓｉｎｇ　Ｕｎｉｔ）、ＲＡＭ（Ｒａｎｄｏｍ　Ａｃｃｅｓｓ　Ｍｅｍｏｒｙ）、ＲＯＭ（Ｒｅａｄ　Ｏｎｌｙ　Ｍｅｍｏｒｙ）等を備え、通信部（非図示）として、他の端末や装置等と通信可能にするためのデバイス、例えば、ＩＥＥＥ８０２．１１に準拠したＷｉ―Ｆｉ（Ｗｉｒｅｌｅｓｓ―Ｆｉｄｅｌｉｔｙ）対応デバイス等を備える。また、コンピュータ１００は、記憶部（非図示）として、ハードディスクや半導体メモリ、記憶媒体、メモリカード等によるデータのストレージ部を備える。また、コンピュータ１００は、処理部（非図示）として、各種処理を実行する各種デバイス等を備える。 The computer 100 includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc. as a control unit (not shown), and a communication unit (not shown). , a device for enabling communication with other terminals, devices, etc., for example, a Wi-Fi (Wireless-Fidelity) compatible device conforming to IEEE802.11. The computer 100 also includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown). In addition, the computer 100 includes various devices for executing various processes as a processing unit (not shown).
　コンピュータ１００において、制御部が所定のプログラムを読み込むことにより、通信部、記憶部、処理部と協働して、生成部１０１、設置部１０２、受付部１０３、提供部１０４、オンライン診療部１０５、作成部１０６、評価部１０７、評価結果表示部１０８を実現する。 In the computer 100, the control unit reads a predetermined program, and cooperates with the communication unit, the storage unit, and the processing unit to generate a generation unit 101, an installation unit 102, a reception unit 103, a provision unit 104, an online diagnosis unit 105, A creation unit 106, an evaluation unit 107, and an evaluation result display unit 108 are realized.
　患者端末２００は、コンピュータ１００と通信を行うことにより、それぞれの端末上で仮想空間４に参加することを可能とする。患者２は、仮想空間４のユーザーの中で、仮想空間４の仮想医療施設５でオンライン診療を受けたいという希望のあるユーザーであるとする。患者端末２００は、仮想空間４を表示可能な出力部と、オンライン診療の相談内容を入力するための入力部とを備えるものとする。患者端末２００は、デスクトップ型パソコン、ラップトップ型パソコン、スマートフォン、タブレット端末、ウェアラブル端末等の電子デバイスである。 By communicating with the computer 100, the patient terminal 200 enables participation in the virtual space 4 on each terminal. A patient 2 is assumed to be a user among the users of the virtual space 4 who wishes to receive online medical treatment at the virtual medical facility 5 of the virtual space 4 . The patient terminal 200 is assumed to have an output unit capable of displaying the virtual space 4 and an input unit for inputting consultation content for online medical care. The patient terminal 200 is an electronic device such as a desktop personal computer, laptop personal computer, smart phone, tablet terminal, or wearable terminal.
　患者端末２００は、患者端末制御部（非図示）として、上述したコンピュータ１００における制御部と同様に、ＣＰＵ、ＧＰＵ、ＲＡＭ、ＲＯＭ等を備える。患者端末２００は、通信部（非図示）として、コンピュータ１００と通信可能にするためのデバイスを備える。また、患者端末２００は、入出力部（非図示）として、データや画像や音声等を入出力する入出力デバイス等を備える。また、患者端末２００は、記憶部（非図示）として、ハードディスクや半導体メモリ、記憶媒体、メモリカード等によるデータのストレージ部を備える。また、患者端末２００は、処理部（非図示）として、各種処理を実行する各種デバイス等を備える。 The patient terminal 200 includes a CPU, GPU, RAM, ROM, etc., as a patient terminal control unit (not shown), like the control unit in the computer 100 described above. The patient terminal 200 includes a device for enabling communication with the computer 100 as a communication unit (not shown). In addition, the patient terminal 200 includes, as an input/output unit (not shown), input/output devices for inputting/outputting data, images, sounds, and the like. In addition, the patient terminal 200 includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown). In addition, the patient terminal 200 includes various devices for executing various processes as a processing unit (not shown).
　仮想医療施設運営者端末３００は、コンピュータ１００と通信を行うことにより、それぞれの端末上で仮想空間４に参加することを可能とする。仮想医療施設運営者３は、仮想空間４の仮想医療施設５を運営する医療機関や医師や薬剤師や口腔ケアグッズ（口腔ケアに関する一般医薬品、医薬部外品、化粧品、および雑品）の販売業者や医療機器の販売業者等であるものとする。仮想医療施設５の仮想医療施設運営者３が所持する仮想医療施設運営者端末３００は、患者２の相談内容を出力可能な出力部と、オンライン診療の診療結果を入力するための入力部とをそなえるものとする。仮想医療施設運営者端末３００で、仮想空間４を表示可能としてもよい。仮想医療施設運営者端末３００は、デスクトップ型パソコン、ラップトップ型パソコン、スマートフォン、タブレット端末、ウェアラブル端末等の電子デバイスである。 The virtual medical facility operator terminal 300 enables participation in the virtual space 4 on each terminal by communicating with the computer 100 . The virtual medical facility operator 3 operates the virtual medical facility 5 in the virtual space 4, including medical institutions, doctors, pharmacists, oral care goods (general drugs, quasi-drugs, cosmetics, and miscellaneous goods related to oral care) and medical Applicants shall be distributors, etc. of equipment. The virtual medical facility operator terminal 300 possessed by the virtual medical facility operator 3 of the virtual medical facility 5 includes an output unit capable of outputting the content of the consultation of the patient 2 and an input unit for inputting medical treatment results of the online medical treatment. It shall be prepared. The virtual space 4 may be displayed on the virtual medical facility operator terminal 300 . The virtual medical facility operator terminal 300 is an electronic device such as a desktop personal computer, laptop personal computer, smart phone, tablet terminal, or wearable terminal.
　仮想医療施設運営者端末３００は、仮想医療施設運営者端末制御部（非図示）として、上述したコンピュータ１００における制御部と同様に、ＣＰＵ、ＧＰＵ、ＲＡＭ、ＲＯＭ等を備える。仮想医療施設運営者端末３００は、通信部（非図示）として、コンピュータ１００と通信可能にするためのデバイスを備える。また、仮想医療施設運営者端末３００は、入出力部（非図示）として、データや画像や音声等を入出力する入出力デバイス等を備える。また、仮想医療施設運営者端末３００は、記憶部（非図示）として、ハードディスクや半導体メモリ、記憶媒体、メモリカード等によるデータのストレージ部を備える。また、仮想医療施設運営者端末３００は、処理部（非図示）として、各種処理を実行する各種デバイス等を備える。 The virtual medical facility operator terminal 300 includes a CPU, GPU, RAM, ROM, etc., as a virtual medical facility operator terminal control unit (not shown), similar to the control unit in the computer 100 described above. The virtual medical facility operator terminal 300 includes a device for enabling communication with the computer 100 as a communication unit (not shown). The virtual medical facility operator terminal 300 also includes an input/output device for inputting/outputting data, images, sounds, etc., as an input/output unit (not shown). The virtual medical facility operator terminal 300 also includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit (not shown). In addition, the virtual medical facility operator terminal 300 includes various devices for executing various processes as a processing unit (not shown).
　［仮想空間医療施設評価処理］
　図３に基づいて、コンピュータ１００が実行する仮想空間医療施設評価処理について説明する。図３は、仮想空間医療施設評価システム１が実行する仮想空間医療施設評価処理を示すフローチャート図である。上述した各部が実行する処理について、本処理にあわせて説明する。 [Virtual Space Medical Facility Evaluation Processing]
Based on FIG. 3, the virtual space medical facility evaluation process executed by the computer 100 will be described. FIG. 3 is a flow chart showing virtual space medical facility evaluation processing executed by the virtual space medical facility evaluation system 1. As shown in FIG. Processing executed by each unit described above will be described together with this processing.
　初めに、コンピュータ１００の生成部１０１は、仮想空間４を生成する（ステップＳ３０１）。仮想空間４を生成する方法としては、例えば、ｏＶｉｃｅやＦＡＭｏｆｆｉｃｅ等の既存のサービスを利用して、カスタマイズすることで生成してもよいし、仮想空間医療施設評価システム１専用として作成してもよい。 First, the generation unit 101 of the computer 100 generates the virtual space 4 (step S301). As a method of generating the virtual space 4, for example, existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1. .
　図１１は、仮想空間４の画面の一例を示す図である。図１１では、仮想空間４に、３つの仮想医療施設５と仮想コミュニティ６が設置されている例を示している。詳細は後述する。 FIG. 11 is a diagram showing an example of the screen of the virtual space 4. FIG. FIG. 11 shows an example in which three virtual medical facilities 5 and a virtual community 6 are installed in the virtual space 4 . Details will be described later.
　図３に戻り、次に、コンピュータ１００の設置部１０２は、仮想空間４に、複数の仮想医療施設５を設置する（ステップＳ３０２）。図１１では、仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設を設置した例を図示している。仮想医療施設５を設置するためには、事前に、仮想医療施設運営者端末３００を介して、仮想医療施設運営者３の情報を取得しておくものとする。例えば、仮想医療施設５に設置する診療科の種類、診療時間、仮想医療施設運営者の情報等である。また、仮想医療施設５のデザインや、仮想医療施設５内で表示させる仮想医療施設運営者３のアバターのデザイン等も情報として含めてもよい。 Returning to FIG. 3, next, the installation unit 102 of the computer 100 installs a plurality of virtual medical facilities 5 in the virtual space 4 (step S302). FIG. 11 illustrates an example in which three virtual medical facilities, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C, are installed in the virtual space 4. As shown in FIG. In order to install the virtual medical facility 5, the information of the virtual medical facility operator 3 shall be acquired in advance via the virtual medical facility operator terminal 300. FIG. For example, the information includes the type of clinical department installed in the virtual medical facility 5, consultation hours, and information about the virtual medical facility operator. The information may also include the design of the virtual medical facility 5, the design of the avatar of the virtual medical facility operator 3 displayed in the virtual medical facility 5, and the like.
　次に、コンピュータ１００の受付部１０３は、仮想空間４に入った患者２から、相談内容を受け付ける（ステップＳ３０３）。ここでの相談内容とは、仮想空間４内の仮想医療施設５でオンライン診療を受けたい内容であるものとする。具体的な相談内容の受付方法としては、患者端末２００の入力部を介して入力されたテキストデータや音声データや画像データを、コンピュータ１００の受付部１０３で受信するものとする。画像データは静止画であっても動画であってもよい。患者２は相談を行うために、予め仮想空間４に入る（ログインする）必要がある。患者２は、仮想空間４内で、例えばチャットボットへ相談内容を入力したり、仮想空間４内の該当施設にあるＷＥＢ会議機能を利用したりすることで、相談内容を入力するものとする。ここで、相談内容に対応する画像データをあわせて入力してもよい。例えば、患者端末２００で患部の画像を撮影し、それにコメントを付加してもよい。 Next, the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S303). The content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 . As a specific method of receiving consultation content, text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 . The image data may be still images or moving images. The patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult. In the virtual space 4, the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4. Here, image data corresponding to the contents of consultation may be input together. For example, the patient terminal 200 may take an image of the affected area and add a comment to it.
　図１２は、相談内容に対応する画像の一例を示す図である。画像１２０１が、患者端末２００で取得した患部の画像である。患部の画像は、患者端末２００のカメラ機能等を利用して直接撮影してもよいし、デジタルカメラ等の他のデバイスから患者端末２００にとりこんでもよい。図１１では、破線１２０２で患部を指定し、コメント１２０３でコメントをつけた例を図示している。破線１２０２とコメント１２０３の情報は、画像データとして取り扱ってもよいし、画像上の位置情報と文字情報として画像データとは別に取り扱ってもよい。 FIG. 12 is a diagram showing an example of an image corresponding to consultation content. An image 1201 is an image of the affected area acquired by the patient terminal 200 . The image of the affected area may be directly captured using the camera function of the patient terminal 200 or the like, or may be taken into the patient terminal 200 from another device such as a digital camera. FIG. 11 shows an example in which a broken line 1202 designates an affected area and a comment 1203 adds a comment. The information of the dashed line 1202 and the comment 1203 may be handled as image data, or may be handled separately from the image data as position information and character information on the image.
　図３に戻り、次に、コンピュータ１００の提供部１０４は、患者２から受け付けた相談内容を仮想空間４の複数の仮想医療施設５の内、１以上の仮想医療施設５に提供する（ステップＳ３０４）。例えば、図１１では仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設５が設置されているが、相談内容を３つすべての仮想医療施設５に提供してもよいし、このうち２つの仮想医療施設５に提供してもよいし、１つの仮想医療施設５にのみ提供してもよい。提供先の仮想医療施設５は、提供部１０４が、相談内容に基づいて選択してよいものとする。また、患者２に複数の仮想医療施設５から、提供先の仮想医療施設５を選択させてもよいものとする。 Returning to FIG. 3, next, the providing unit 104 of the computer 100 provides the content of consultation received from the patient 2 to one or more virtual medical facilities 5 out of the plurality of virtual medical facilities 5 in the virtual space 4 (step S304). ). For example, in FIG. 11, three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 . The provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation. In addition, the patient 2 may be allowed to select the virtual medical facility 5 to be provided from a plurality of virtual medical facilities 5 .
　次に、コンピュータ１００のオンライン診療部１０５は、相談内容を提供した仮想医療施設５に、患者２をオンライン診療させる（ステップＳ３０５）。オンライン診療の方法としては、前記相談内容に基づいて、仮想医療施設運営者３が仮想医療施設運営者端末３００を介して入力した診断内容を、患者端末２００を介して患者２に提供するものとする。オンライン診療は、相談内容に基づいた仮想医療施設運営者３による診断内容を後から患者２が確認できるような形式としてもよいし、患者２と仮想医療施設運営者３の間で、双方向に音声や画像等のデータのやり取りを可能として実際の診療のようにリアルタイムで行う形式としてもよい。 Next, the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S305). As a method of online medical treatment, based on the content of the consultation, the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do. The online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
　次に、コンピュータ１００の作成部１０６は、仮想空間４内で患者２同士がコミュニケーションできる仮想コミュニティ６を作成する（ステップＳ３０６）。ここでの仮想コミュニティ６とは、例えば、仮想空間４内に作成したチャットルーム、掲示板、ＳＮＳ等であるものとする。図３のフローでは、患者２の診療後のタイミングで仮想コミュニティ６を作成する例を示しているが、仮想空間４の生成後であれば、どのタイミングで仮想コミュニティ６を作成してもよい。また、仮想コミュニティ６が１つである必要はなく、仮想空間４内に複数の仮想コミュニティ６を作成してもよい。 Next, the creating unit 106 of the computer 100 creates a virtual community 6 in which the patients 2 can communicate with each other within the virtual space 4 (step S306). The virtual community 6 here is assumed to be, for example, a chat room, bulletin board, SNS, etc. created in the virtual space 4 . Although the flow of FIG. 3 shows an example in which the virtual community 6 is created after the patient 2 is treated, the virtual community 6 may be created at any timing after the virtual space 4 is created. Also, the number of virtual communities 6 does not have to be one, and a plurality of virtual communities 6 may be created within the virtual space 4 .
　次に、コンピュータ１００の評価部１０７は、仮想コミュニティ６に参加した患者２に、仮想医療施設５を評価させる（ステップＳ３０７）。具体的には、仮想コミュニティ６のチャットルームでのチャット、掲示板への記事投稿、ＳＮＳでのやり取り等により、患者２同士で仮想医療施設５についての評価を行うことができるものとする。複数の患者２の評価を基に、星の数や点数などで、仮想医療施設５の評価を算出してもよい。ある一定数以上の患者２の評価が集まってから、評価の算出を行うように制限を行ってもよい。 Next, the evaluation unit 107 of the computer 100 makes the patient 2 who has participated in the virtual community 6 evaluate the virtual medical facility 5 (step S307). Specifically, the patients 2 can evaluate the virtual medical facility 5 by chatting in the chat room of the virtual community 6, posting articles on bulletin boards, exchanging on SNS, and the like. Based on the evaluations of a plurality of patients 2, the evaluation of the virtual medical facility 5 may be calculated using the number of stars, points, or the like. A restriction may be made so that the calculation of the evaluation is performed after a certain number of evaluations of the patient 2 or more have been collected.
　最後に、コンピュータ１００の評価結果表示部１０８は、ステップＳ３０７で評価した結果を、評価の対象となっている仮想医療施設５に紐づけて仮想空間４内に表示する（ステップＳ３０８）。図１１では、仮想医療施設５Ａの評価が星３つ、仮想医療施設５Ｂの評価が星５つ、仮想医療施設５Ｃの評価が星４つである例を示している。図１１の例では、仮想空間４内の仮想医療施設５の屋根に星を表示しているが、壁やその他の場所に表示してもよい。また、星ではなくて点数で評価を行った場合には、点数を表示してもよい。あわせて、評価を行った患者２の総数等も表示してもよい。 Finally, the evaluation result display unit 108 of the computer 100 displays the result of evaluation in step S307 in the virtual space 4 in association with the virtual medical facility 5 that is the evaluation target (step S308). FIG. 11 shows an example in which the evaluation of the virtual medical facility 5A is 3 stars, the evaluation of the virtual medical facility 5B is 5 stars, and the evaluation of the virtual medical facility 5C is 4 stars. In the example of FIG. 11, stars are displayed on the roof of the virtual medical facility 5 in the virtual space 4, but they may be displayed on walls or other places. In addition, when evaluation is performed by points instead of stars, the points may be displayed. In addition, the total number of patients 2 evaluated may also be displayed.
　ここでは、設置部１０２がステップＳ３０２で仮想医療施設５のみを設置する例をしめしたが、設置部１０２は、ステップＳ３０２で、あわせて、口腔ケアグッズ（口腔ケアに関する一般医薬品、医薬部外品、化粧品、および雑品）を販売する業者や医療機器を販売する業者の仮想販売店（非図示）を設置してもよい。仮想販売店を設置するためには、事前に、仮想医療施設運営者端末３００を介して、口腔ケアグッズ販売業者や医療機器販売業者の情報を取得しておくものとする。例えば、仮想販売店で販売する口腔ケアグッズや医療機器の種類、値段、納期、口腔ケアグッズ販売業者や医療機器販売業者の情報等である。また、仮想販売店のデザインや、仮想販売店内で表示させる仮想医療施設運営者３のアバターのデザイン等も情報として含めてもよい。仮想空間内で販売した口腔ケアグッズや医療機器は、口腔ケアグッズ販売業者や医療機器販売業者が実世界で患者２に送付するものとする。仮想販売店での購入を行う場合、実世界で患者２への送付が可能となるように、患者２は予め、住所等の必要な情報を仮想空間医療施設評価システム１に登録しておくものとする。 Here, an example is shown in which the installation unit 102 installs only the virtual medical facility 5 in step S302. A virtual store (not shown) of a merchant selling cosmetics and miscellaneous goods) or a merchant selling medical equipment may be established. In order to set up a virtual store, it is assumed that information on oral care goods vendors and medical device vendors is acquired in advance via the virtual medical facility operator terminal 300 . For example, it includes information such as the types, prices, delivery dates of oral care goods and medical equipment sold at virtual stores, and information on oral care goods and medical equipment dealers. The information may also include the design of the virtual store, the design of the avatar of the virtual medical facility operator 3 to be displayed in the virtual store, and the like. It is assumed that the oral care goods and medical equipment sold in the virtual space are sent to the patient 2 in the real world by the oral care goods distributor and the medical equipment distributor. When purchasing at a virtual store, the patient 2 registers necessary information such as an address in the virtual space medical facility evaluation system 1 in advance so that delivery to the patient 2 is possible in the real world. and
　以上が、仮想空間医療施設評価処理である。 The above is the virtual space medical facility evaluation process.
　このような仮想空間医療施設評価システム１によれば、仮想空間４に仮想医療施設５を配置してオンライン診療を行う際に、患者２同士で仮想医療施設を評価することが可能な仮想空間医療施設評価システムを提供することができる。 According to the virtual space medical facility evaluation system 1, when the virtual medical facility 5 is placed in the virtual space 4 and online medical care is performed, the virtual space medical facility can be evaluated by the patients 2. A facility rating system can be provided.
　［案内動画表示処理］
　図４は、仮想空間医療施設評価システム１が案内動画表示処理を行う場合の機能構成を示す図である。コンピュータ１００は、図２の構成に加えて、制御部が所定のプログラムを読み込むことにより、通信部、記憶部、処理部と協働して、案内動画表示部１０９を実現する。 [Guidance video display processing]
FIG. 4 is a diagram showing the functional configuration when the virtual space medical facility evaluation system 1 performs guidance video display processing. In addition to the configuration of FIG. 2 , the computer 100 realizes the guidance moving image display section 109 in cooperation with the communication section, the storage section, and the processing section by reading a predetermined program from the control section.
　図１３は、仮想空間４で案内動画を表示する場合の画面の一例を示す図である。案内動画表示処理は、仮想空間４で、患者２が、仮想空間４内で仮想医療施設５から所定の距離以内に近づいたタイミングで実行するものとする。具体的には、患者２のアバターが、仮想空間４の仮想医療施設５から、予め定めた距離以内に位置するとコンピュータ１００が判断した場合に、案内動画表示部１０９は、患者２の患者端末２００上に、案内動画を表示する処理を行う。同じ仮想空間４にログインしていても、アバターの位置が仮想医療施設５から所定の距離より離れている患者２の患者端末２００には、案内動画は表示しないものとする。図１３では、患者２のアバターが、仮想医療施設５Ｃから所定の距離以内に近づいたため、仮想医療施設５Ｃの案内動画１３０１を表示する例を示している。図１３では、仮想空間４の一部分のみに案内動画を表示する例を示しているが、患者端末２００画面全体に案内動画を表示してもよい。また、患者２の好みに応じて、仮想医療施設５から所定の距離以内に近づいても、案内動画を表示しないような設定を可能としてもよい。 13A and 13B are diagrams showing an example of a screen when a guidance video is displayed in the virtual space 4. FIG. The guidance moving image display process is executed in the virtual space 4 at the timing when the patient 2 approaches within a predetermined distance from the virtual medical facility 5 in the virtual space 4 . Specifically, when the computer 100 determines that the avatar of the patient 2 is located within a predetermined distance from the virtual medical facility 5 in the virtual space 4, the guidance video display unit 109 displays the patient terminal 200 of the patient 2. Above, processing to display the guide video is performed. Even if the same virtual space 4 is logged in, the guidance animation is not displayed on the patient terminal 200 of the patient 2 whose avatar position is farther than a predetermined distance from the virtual medical facility 5 . FIG. 13 shows an example in which a guide animation 1301 of the virtual medical facility 5C is displayed because the avatar of the patient 2 has approached within a predetermined distance from the virtual medical facility 5C. Although FIG. 13 shows an example in which the guidance animation is displayed only in part of the virtual space 4, the guidance animation may be displayed on the entire screen of the patient terminal 200. FIG. Further, according to the preferences of the patient 2, it may be possible to set so that the guidance animation is not displayed even if the patient approaches within a predetermined distance from the virtual medical facility 5. FIG.
　以上が、案内動画表示処理である。 The above is the guidance video display process.
　このような仮想空間医療施設評価システム１によれば、案内動画を表示することで、患者２が自分に向いた仮想医療施設５を選択することが可能な仮想空間医療施設評価システムを提供することができる。 According to such a virtual space medical facility evaluation system 1, a virtual space medical facility evaluation system is provided in which a patient 2 can select a virtual medical facility 5 suitable for him/herself by displaying a guide animation. can be done.
　［電子カルテ提供処理］
　図５は、仮想空間医療施設評価システム１が電子カルテ提供処理を行う場合の機能構成を示す図である。コンピュータ１００は、図２の構成に加えて、制御部が所定のプログラムを読み込むことにより、通信部、記憶部、処理部と協働して、アカウント作成部１１０、電子カルテ記憶部１１１、電子カルテ提供部１１２を実現する。図５では、案内動画表示部１０９を図示していないが、案内動画表示部１０９を備えてもよい。
  [Electronic medical record provision process]
FIG. 5 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs electronic medical chart provision processing. In addition to the configuration shown in FIG. 2, the computer 100 cooperates with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit to create an account creation unit 110, an electronic medical record storage unit 111, an electronic medical record storage unit 111, and an electronic medical record storage unit. The providing unit 112 is implemented. In FIG. 5, the guide video display unit 109 is not illustrated, but the guide video display unit 109 may be provided.
　図６は、仮想空間医療施設評価システム１が実行する電子カルテ提供処理を示すフローチャート図である。図６のフローチャートのステップＳ６０１からステップＳ６０３は、図３のフローチャートのステップＳ３０１からステップＳ３０２に相当するため、ここでの説明は省略する。 FIG. 6 is a flow chart showing the electronic medical record providing process executed by the virtual space medical facility evaluation system 1. FIG. Steps S601 to S603 in the flowchart of FIG. 6 correspond to steps S301 to S302 in the flowchart of FIG. 3, and therefore description thereof is omitted here.
　コンピュータ１００のアカウント作成部１１０は、患者２に、仮想空間４内で利用するアカウントを作成させる（ステップＳ６０３）。例えば、アカウントの情報として、例えば、患者２のニックネーム、パスワード、メールアドレス、生年月日、性別、身長、体重等を仮想空間医療施設評価システム１の記憶部に記憶する。 The account creation unit 110 of the computer 100 causes the patient 2 to create an account to be used in the virtual space 4 (step S603). For example, as account information, the nickname, password, email address, date of birth, sex, height, weight, etc. of the patient 2 are stored in the storage unit of the virtual spatial medical facility evaluation system 1 .
　次に、コンピュータ１００の受付部１０３は、仮想空間４に入った患者２から、相談内容を受け付ける（ステップＳ６０４）。ここでの相談内容とは、仮想空間４内の仮想医療施設５でオンライン診療を受けたい内容であるものとする。具体的な相談内容の受付方法としては、患者端末２００の入力部を介して入力されたテキストデータや音声データや画像データを、コンピュータ１００の受付部１０３で受信するものとする。画像データは静止画であっても動画であってもよい。患者２は相談を行うために、予め仮想空間４に入る（ログインする）必要がある。患者２は、仮想空間４内で、例えばチャットボットへ相談内容を入力したり、仮想空間４内の該当施設にあるＷＥＢ会議機能を利用したりすることで、相談内容を入力するものとする。ここで、相談内容に対応する画像データをあわせて入力してもよい。例えば、患者端末２００で患部の画像を撮影し、それにコメントを付加してもよい。 Next, the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 (step S604). The content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 . As a specific method of receiving consultation content, text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 . The image data may be still images or moving images. The patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult. In the virtual space 4, the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4. Here, image data corresponding to the contents of consultation may be input together. For example, the patient terminal 200 may take an image of the affected area and add a comment to it.
　次に、コンピュータ１００の電子カルテ提供部１１２は、相談内容を受け付けた患者２の電子カルテがあるかどうかを確認する（ステップＳ６０５）。電子カルテの内容については、後述する。電子カルテがある場合には、ステップＳ６０６に進み、電子カルテがない場合には、ステップＳ６０７に進む。 Next, the electronic medical record providing unit 112 of the computer 100 confirms whether or not there is an electronic medical record of the patient 2 for whom the content of the consultation has been received (step S605). The contents of the electronic medical record will be described later. If there is an electronic medical chart, the process proceeds to step S606, and if there is no electronic medical chart, the process proceeds to step S607.
　電子カルテがある場合、コンピュータ１００の提供部１０４は患者２から受け付けた相談内容を、電子カルテ提供部１１２は電子カルテを、仮想空間４の複数の仮想医療施設５の内、１以上の仮想医療施設５に提供する（ステップＳ６０６）。例えば、図１１では仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設５が設置されているが、相談内容を３つすべての仮想医療施設５に提供してもよいし、このうち２つの仮想医療施設５に提供してもよいし、１つの仮想医療施設５にのみ提供してもよい。提供先の仮想医療施設５は、提供部１０４が、相談内容に基づいて選択してよいものとする。電子カルテがある場合にも、患者２が電子カルテを仮想医療施設５に提供しないように設定した場合には、電子カルテの提供を行わないようにしてもよい。 If there is an electronic medical record, the provision unit 104 of the computer 100 provides consultation content received from the patient 2, and the electronic medical record provision unit 112 provides the electronic medical record to one or more virtual medical facilities 5 in the virtual space 4. It is provided to facility 5 (step S606). For example, in FIG. 11, three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C are installed in the virtual space 4. It may be provided, it may be provided to two virtual medical facilities 5 out of these, or it may be provided to only one virtual medical facility 5 . The provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation. Even if there is an electronic medical chart, if the patient 2 sets not to provide the electronic medical chart to the virtual medical facility 5, the electronic medical chart may not be provided.
　電子カルテがない場合、コンピュータ１００の提供部１０４は患者２から受け付けた相談内容を、仮想空間４の複数の仮想医療施設５の内、１以上の仮想医療施設５に提供する（ステップＳ６０７）。例えば図１１では仮想空間４に仮想医療施設５Ａ、仮想医療施設５Ｂ、仮想医療施設５Ｃと、３つの仮想医療施設５が設置されているが、ステップＳ６０６と同じく、相談内容を３つすべての仮想医療施設５に提供してもよいし、このうち２つの仮想医療施設５に提供してもよいし、１つの仮想医療施設５にのみ提供してもよい。提供先の仮想医療施設５は、提供部１０４が、相談内容に基づいて選択してよいものとする。 If there is no electronic medical record, the providing unit 104 of the computer 100 provides the content of the consultation received from the patient 2 to one or more virtual medical facilities 5 among the plurality of virtual medical facilities 5 in the virtual space 4 (step S607). For example, in FIG. 11, three virtual medical facilities 5, ie, a virtual medical facility 5A, a virtual medical facility 5B, and a virtual medical facility 5C, are installed in the virtual space 4. As in step S606, all three virtual medical facilities 5 are set up. It may be provided to the medical facility 5 , two virtual medical facilities 5 among them, or only one virtual medical facility 5 . The provision unit 104 may select the virtual medical facility 5 as the provision destination based on the content of the consultation.
　次に、コンピュータ１００のオンライン診療部１０５は、相談内容を提供した仮想医療施設５に、患者２をオンライン診療させる（ステップＳ６０８）。オンライン診療の方法としては、前記相談内容に基づいて、仮想医療施設運営者３が仮想医療施設運営者端末３００を介して入力した診断内容を、患者端末２００を介して患者２に提供するものとする。オンライン診療は、相談内容に基づいた仮想医療施設運営者３による診断内容を後から患者２が確認できるような形式としてもよいし、患者２と仮想医療施設運営者３の間で、双方向に音声や画像等のデータのやり取りを可能として実際の診療のようにリアルタイムで行う形式としてもよい。 Next, the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S608). As a method of online medical treatment, based on the content of the consultation, the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do. The online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
　次に、コンピュータ１００の電子カルテ記憶部１１１は、患者２の仮想空間４内での仮想医療施設５のオンライン診療記録を、当該患者２のアカウントに紐づけた電子カルテに記憶する（ステップＳ６０９）。電子カルテの内容には、少なくも、日時、患者２の相談内容、仮想医療施設５の診療結果、を含むものとする。 Next, the electronic medical record storage unit 111 of the computer 100 stores the online medical record of the virtual medical facility 5 in the virtual space 4 of the patient 2 in the electronic medical record linked to the account of the patient 2 (step S609). . The contents of the electronic medical record include at least the date and time, the contents of the consultation of the patient 2, and the medical results of the virtual medical facility 5. FIG.
　以降、図５のフローチャートのステップＳ６１０からステップＳ６１２は、図３のフローチャートのステップＳ３０６からステップＳ３０８に相当するため、ここでの説明は省略する。 Steps S610 to S612 of the flowchart of FIG. 5 correspond to steps S306 to S308 of the flowchart of FIG. 3, and thus description thereof will be omitted here.
　以上が、電子カルテ提供処理である。 The above is the electronic medical record provision process.
　このような仮想空間医療施設評価システム１によれば、仮想医療施設５に電子カルテを提供することで、仮想医療施設５が患者２の過去の診療履歴を確認することができ、より精度の高いオンライン診療を受けることが可能な仮想空間医療施設評価システムを提供することができる。 According to the virtual space medical facility evaluation system 1, by providing the virtual medical facility 5 with an electronic medical record, the virtual medical facility 5 can check the past medical history of the patient 2, and the medical history can be confirmed with higher accuracy. It is possible to provide a virtual space medical facility evaluation system that allows online medical treatment.
　［特定処理］
　図７は、仮想空間医療施設評価システム１が特定処理を行う場合の機能構成を示す図である。コンピュータ１００は、図２の構成に加えて、制御部が所定のプログラムを読み込むことにより、通信部、記憶部、処理部と協働して、特定部１１３を実現する。図７では、案内動画表示部１０９、アカウント作成部１１０、電子カルテ記憶部１１１、電子カルテ提供部１１２を図示していないが、案内動画表示部１０９、アカウント作成部１１０、電子カルテ記憶部１１１、電子カルテ提供部１１２を備えてもよい。 [Specific processing]
FIG. 7 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs specific processing. In addition to the configuration of FIG. 2, the computer 100 realizes the specifying unit 113 in cooperation with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit. Although the guidance video display unit 109, the account creation unit 110, the electronic medical record storage unit 111, and the electronic medical record provision unit 112 are not shown in FIG. An electronic chart providing unit 112 may be provided.
　図８は、仮想空間医療施設評価システム１が実行する特定処理を示すフローチャート図である。図８のフローチャートのステップＳ８０１からステップＳ８０３は、図３のフローチャートのステップＳ３０１からステップＳ３０３に相当するため、ここでの説明は省略する。 FIG. 8 is a flow chart showing the identification process executed by the virtual space medical facility evaluation system 1. FIG. Steps S801 to S803 in the flowchart in FIG. 8 correspond to steps S301 to S303 in the flowchart in FIG. 3, and thus description thereof is omitted here.
　コンピュータ１００の特定部１１３は、患者２から受け付けた相談内容に基づいて、複数の仮想医療施設５から最適な仮想医療施設５を特定する（ステップＳ８０４）。例えば、前述の図１２に示した例のように、目が充血しているという相談内容の場合には、眼科を含む仮想医療施設５を特定する。眼科を含む仮想医療施設５が複数ある場合には、複数の仮想医療施設５を特定することとしてよい。また、仮想空間４に眼科がない場合には、患者２に対して適切な仮想医療施設５がないことを通知してもよい。相談内容から仮想医療施設５を特定するための方法として、入力された相談内容のテキストデータや音声データや画像データを基に、キーワードを抽出して適切な診療科を判定してもよいし、相談内容の入力の際に患者２に診療科を指定させておき、それを基に診療科を判定してもよい。判定した診療科を基にして、仮想医療施設５を特定することが可能となる。また、判定した診療科を含む仮想医療施設５が複数ある場合には、それぞれの仮想医療施設５の評価結果を比較して、より評価結果の良い仮想医療施設５を特定することとしてもよい。 The identifying unit 113 of the computer 100 identifies the most suitable virtual medical facility 5 from multiple virtual medical facilities 5 based on the content of the consultation received from the patient 2 (step S804). For example, as in the example shown in FIG. 12 above, in the case of the consultation content that the eyes are bloodshot, the virtual medical facility 5 including an ophthalmology department is specified. If there are multiple virtual medical facilities 5 including an ophthalmology clinic, multiple virtual medical facilities 5 may be identified. Also, if there is no ophthalmology clinic in the virtual space 4, the patient 2 may be notified that there is no suitable virtual medical facility 5. As a method for identifying the virtual medical facility 5 from the content of the consultation, keywords may be extracted based on the text data, voice data, and image data of the input consultation content to determine an appropriate clinical department. The patient 2 may be allowed to designate a clinical department at the time of inputting the contents of consultation, and the clinical department may be determined based on this. The virtual medical facility 5 can be specified based on the determined clinical department. Also, if there are a plurality of virtual medical facilities 5 that include the determined clinical department, the evaluation results of each virtual medical facility 5 may be compared to identify the virtual medical facility 5 with the better evaluation result.
　次に、コンピュータ１００の提供部１０４は、患者２から受け付けた相談内容をステップＳ８０４で特定した仮想医療施設５に提供する（ステップＳ８０５）。特定した仮想医療施設５が複数である場合には、複数の仮想医療施設５に相談内容を提供する。 Next, the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the virtual medical facility 5 specified in step S804 (step S805). If a plurality of virtual medical facilities 5 are specified, the consultation contents are provided to the plurality of virtual medical facilities 5 .
　次に、コンピュータ１００のオンライン診療部１０５は、ステップＳ８０４で特定した仮想医療施設５に、患者２をオンライン診療させる（ステップＳ８０６）。オンライン診療の方法としては、前記相談内容に基づいて、仮想医療施設運営者３が仮想医療施設運営者端末３００を介して入力した診断内容を、患者端末２００を介して患者２に提供するものとする。オンライン診療は、相談内容に基づいた仮想医療施設運営者３による診断内容を後から患者２が確認できるような形式としてもよいし、患者２と仮想医療施設運営者３の間で、双方向に音声や画像等のデータのやり取りを可能として実際の診療のようにリアルタイムで行う形式としてもよい。 Next, the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 specified in step S804 to perform online medical treatment for the patient 2 (step S806). As a method of online medical treatment, based on the content of the consultation, the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do. The online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
　以降、図８のフローチャートのステップＳ８０７からステップＳ８０９は、図３のフローチャートのステップＳ３０６からステップＳ３０８に相当するため、ここでの説明は省略する。 Steps S807 to S809 in the flowchart in FIG. 8 correspond to steps S306 to S308 in the flowchart in FIG. 3, and thus description thereof will be omitted here.
　以上が、特定処理である。 This is the specific processing.
　このような仮想空間医療施設評価システム１によれば、患者２の相談内容に基づいて最適な仮想医療施設５を特定することで、より精度の高いオンライン診療を受けることが可能な仮想空間医療施設評価システムを提供することができる。 According to such a virtual space medical facility evaluation system 1, by specifying the optimum virtual medical facility 5 based on the consultation content of the patient 2, the virtual space medical facility where more accurate online medical treatment can be received. A rating system can be provided.
　［通知処理］
　図９は、仮想空間医療施設評価システム１が通知処理を行う場合の機能構成を示す図である。コンピュータ１００は、図７の構成に加えて、制御部が所定のプログラムを読み込むことにより、通信部、記憶部、処理部と協働して、通知部１１４を実現する。図９では、案内動画表示部１０９、アカウント作成部１１０、電子カルテ記憶部１１１、電子カルテ提供部１１２を図示していないが、案内動画表示部１０９、アカウント作成部１１０、電子カルテ記憶部１１１、電子カルテ提供部１１２を備えてもよい。 [Notification process]
FIG. 9 is a diagram showing a functional configuration when the virtual space medical facility evaluation system 1 performs notification processing. In addition to the configuration of FIG. 7, the computer 100 realizes the notification unit 114 in cooperation with the communication unit, the storage unit, and the processing unit by reading a predetermined program from the control unit. Although the guidance video display unit 109, the account creation unit 110, the electronic medical record storage unit 111, and the electronic medical record provision unit 112 are not shown in FIG. An electronic chart providing unit 112 may be provided.
　図１０は、仮想空間医療施設評価システム１が実行する通知処理を示すフローチャート図である。 FIG. 10 is a flow chart showing notification processing executed by the virtual space medical facility evaluation system 1. FIG.
　初めに、コンピュータ１００の生成部１０１は、複数の仮想空間４を生成する（ステップＳ１００１）。仮想空間４を生成する方法としては、例えば、ｏＶｉｃｅやＦＡＭｏｆｆｉｃｅ等の既存のサービスを利用して、カスタマイズすることで生成してもよいし、仮想空間医療施設評価システム１専用として作成してもよい。複数の仮想空間を生成するには、例えば、ｏＶｉｃｅでは、１階２階．．．Ｎ階などの階層を作る機能があるので、それを利用することが可能である。 First, the generation unit 101 of the computer 100 generates a plurality of virtual spaces 4 (step S1001). As a method of generating the virtual space 4, for example, existing services such as oVice and FAMoffice may be used and generated by customizing them, or they may be created exclusively for the virtual space medical facility evaluation system 1. . To generate a plurality of virtual spaces, for example, in oVice, 1st floor, 2nd floor, . . . Since there is a function to create hierarchies such as the Nth floor, it is possible to use it.
　次に、コンピュータ１００の設置部１０２は、仮想空間４に、複数の仮想医療施設５と仮想空間総合案内所７とを設置する（ステップＳ１００２）。仮想空間総合案内所７は、複数の仮想空間４それぞれに設置してよいものとする。 Next, the installation unit 102 of the computer 100 installs a plurality of virtual medical facilities 5 and a virtual space general information center 7 in the virtual space 4 (step S1002). The virtual space general information center 7 may be installed in each of the plurality of virtual spaces 4 .
　次に、コンピュータ１００の受付部１０３は、仮想空間４に入った患者２から、仮想空間総合案内所７で相談内容を受け付ける（ステップＳ１００３）。ここでの相談内容とは、仮想空間４内の仮想医療施設５でオンライン診療を受けたい内容であるものとする。具体的な相談内容の受付方法としては、患者端末２００の入力部を介して入力されたテキストデータや音声データや画像データを、コンピュータ１００の受付部１０３で受信するものとする。画像データは静止画であっても動画であってもよい。患者２は相談を行うために、予め仮想空間４に入る（ログインする）必要がある。患者２は、仮想空間４内で、例えばチャットボットへ相談内容を入力したり、仮想空間４内の該当施設にあるＷＥＢ会議機能を利用したりすることで、相談内容を入力するものとする。ここで、相談内容に対応する画像データをあわせて入力してもよい。例えば、患者端末２００で患部の画像を撮影し、それにコメントを付加してもよい。 Next, the reception unit 103 of the computer 100 receives consultation details from the patient 2 who has entered the virtual space 4 at the virtual space general information center 7 (step S1003). The content of the consultation here is assumed to be the content of the online medical treatment desired at the virtual medical facility 5 in the virtual space 4 . As a specific method of receiving consultation content, text data, voice data, and image data input via the input unit of the patient terminal 200 are received by the receiving unit 103 of the computer 100 . The image data may be still images or moving images. The patient 2 needs to enter (log in to) the virtual space 4 in advance in order to consult. In the virtual space 4, the patient 2 inputs the content of the consultation, for example, by inputting the content of the consultation into a chatbot or by using the WEB conference function of the corresponding facility in the virtual space 4. Here, image data corresponding to the contents of consultation may be input together. For example, the patient terminal 200 may take an image of the affected area and add a comment to it.
　次に、コンピュータ１００の特定部１１３は、患者２から受け付けた相談内容に基づいて、複数の仮想空間４から最適な仮想空間４を特定する（ステップＳ１００４）。例えば、前述の図１２に示した例のように、目が充血しているという相談内容の場合には、眼科を含む仮想医療施設５がたくさん存在する、または評価の高い眼科を含む仮想医療施設５が存在する仮想空間４を特定する。 Next, the identification unit 113 of the computer 100 identifies the optimum virtual space 4 from among the plurality of virtual spaces 4 based on the content of the consultation received from the patient 2 (step S1004). For example, as in the example shown in FIG. 12 above, in the case of the consultation content that the eyes are bloodshot, there are many virtual medical facilities 5 including ophthalmology, or there are virtual medical facilities 5 including ophthalmology with high evaluation. Identify the virtual space 4 in which 5 exists.
　次に、コンピュータ１００の通知部１１４は、特定した仮想空間４のＵＲＬを患者２に通知する（ステップＳ１００４）。 Next, the notification unit 114 of the computer 100 notifies the specified URL of the virtual space 4 to the patient 2 (step S1004).
　図１４は、仮想空間総合案内所７で適切な仮想空間４のＵＲＬを通知する画面の一例を示す図である。ここでは、仮想空間総合案内所７の案内ＡＩと患者２がメッセージのやり取りを行う例を示している。案内ＡＩが「あなたの相談内容はなんですか？」というメッセージ１４０１を表示したのに応じ、患者２が「目が充血しているので良い仮想空間医療施設を教えてください。」とメッセージ１４０２を入力したものとする。これがステップＳ１００３に相当する。特定部１１３は、メッセージ１４０２を患者２から受け付けた相談内容とみなして、複数の仮想空間４から最適な仮想空間４を特定する。これがステップＳ１００４に相当する。仮想空間４特定結果に基づき、通知部１１４は、「それでは仮想空間４Ｘへどうぞ。こちらからアクセスしてください。http://*****.**.**/**/**/」と特定した仮想空間４のＵＲＬを患者２に通知するメッセージ１４０３を表示する。これが、ステップＳ１００４に相当する。 FIG. 14 is a diagram showing an example of a screen that notifies the appropriate URL of the virtual space 4 at the virtual space general information center 7. Here, an example is shown in which the guidance AI of the virtual space general information center 7 and the patient 2 exchange messages. In response to the guidance AI displaying a message 1401 "What is your consultation about?", patient 2 inputs a message 1402 "I have bloodshot eyes, so please tell me a good virtual space medical facility." shall be This corresponds to step S1003. The identification unit 113 regards the message 1402 as the content of the consultation received from the patient 2 and identifies the optimum virtual space 4 from the plurality of virtual spaces 4 . This corresponds to step S1004. Based on the virtual space 4 identification result, the notification unit 114 says, "Then, please go to the virtual space 4X. Please access from here. http://*****.**.**/**/**/ ” is displayed to notify the patient 2 of the specified URL of the virtual space 4 . This corresponds to step S1004.
　図１０に戻り、次に、コンピュータ１００の提供部１０４は、患者２が仮想空間４に入った後、患者２から受け付けた相談内容をステップＳ１００４で特定した仮想空間４の仮想医療施設５に提供する（ステップＳ１００５）。特定した仮想空間４に仮想医療施設５が複数である場合には、複数の仮想医療施設５に相談内容を提供する。ここでは、仮想空間４のみを特定する例について示したが、特定した仮想空間４のなかで、さらに仮想医療施設５まで特定してもよいものとする。仮想医療施設５が複数ある場合には、前述のように診療科を判定して、仮想医療施設５を特定してもよい。また、特定した診療科を含む仮想医療施設５が複数ある場合には、仮想医療施設５の評価結果を比較して、より評価結果の良い仮想医療施設５を特定することとしてもよい。 Returning to FIG. 10, next, after the patient 2 enters the virtual space 4, the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the virtual medical facility 5 in the virtual space 4 specified in step S1004. (step S1005). If there are a plurality of virtual medical facilities 5 in the specified virtual space 4, the consultation contents are provided to the plurality of virtual medical facilities 5. FIG. Although an example in which only the virtual space 4 is specified is shown here, it is assumed that the virtual medical facility 5 may be further specified in the specified virtual space 4 . When there are a plurality of virtual medical facilities 5, the virtual medical facility 5 may be specified by determining the department as described above. Also, if there are a plurality of virtual medical facilities 5 that include the specified clinical department, the evaluation results of the virtual medical facilities 5 may be compared to specify the virtual medical facility 5 with the better evaluation result.
　次に、コンピュータ１００の提供部１０４は、患者２から受け付けた相談内容を特定した仮想空間４の仮想医療施設５に提供する（ステップＳ１００６）。特定した仮想空間４の仮想医療施設５が複数である場合には、複数の仮想医療施設５に相談内容を提供する。 Next, the providing unit 104 of the computer 100 provides the consultation content received from the patient 2 to the specified virtual medical facility 5 in the virtual space 4 (step S1006). If there are a plurality of virtual medical facilities 5 in the specified virtual space 4, the consultation content is provided to the plurality of virtual medical facilities 5. FIG.
　次に、コンピュータ１００のオンライン診療部１０５は、相談内容を提供した仮想医療施設５に、患者２をオンライン診療させる（ステップＳ１００７）。オンライン診療の方法としては、前記相談内容に基づいて、仮想医療施設運営者３が仮想医療施設運営者端末３００を介して入力した診断内容を、患者端末２００を介して患者２に提供するものとする。オンライン診療は、相談内容に基づいた仮想医療施設運営者３による診断内容を後から患者２が確認できるような形式としてもよいし、患者２と仮想医療施設運営者３の間で、双方向に音声や画像等のデータのやり取りを可能として実際の診療のようにリアルタイムで行う形式としてもよい。 Next, the online medical treatment unit 105 of the computer 100 causes the virtual medical facility 5 that provided the consultation content to perform online medical treatment for the patient 2 (step S1007). As a method of online medical treatment, based on the content of the consultation, the virtual medical facility operator 3 inputs the diagnosis contents via the virtual medical facility operator terminal 300, and provides the patient 2 with the patient 2 via the patient terminal 200. do. The online medical treatment may be in a format in which the patient 2 can later confirm the contents of the diagnosis by the virtual medical facility operator 3 based on the consultation contents, or between the patient 2 and the virtual medical facility operator 3 It may be possible to exchange data such as voices and images in real time as in actual medical treatment.
　以降、図１０のフローチャートのステップＳ１００８からステップＳ１０１０は、図８のフローチャートのステップＳ８０７からステップＳ８０９に相当するため、ここでの説明は省略する。 Steps S1008 to S1010 of the flowchart of FIG. 10 correspond to steps S807 to S809 of the flowchart of FIG. 8, and thus description thereof will be omitted here.
　以上が、通知処理である。 This is the notification process.
　このような仮想空間医療施設評価システム１によれば、複数の仮想空間４がある場合でも、患者２の相談内容に基づいて最適な仮想空間４を特定し、患者２に特定した仮想空間４のＵＲＬを通知することで、簡単に適した仮想空間４にログインすることができ、精度の高いオンライン診療を受けることが可能な仮想空間医療施設評価システムを提供することができる。 According to such a virtual space medical facility evaluation system 1, even if there are a plurality of virtual spaces 4, the optimum virtual space 4 is specified based on the consultation content of the patient 2, and the virtual space 4 specified for the patient 2 is used. By notifying the URL, it is possible to easily log in to the appropriate virtual space 4, and provide a virtual space medical facility evaluation system that enables highly accurate online medical treatment.
　上述した手段、機能は、コンピュータ（ＣＰＵ、情報処理装置、各種端末を含む）が、所定のプログラムを読み込んで、実行することによって実現される。プログラムは、例えば、コンピュータからネットワーク経由で提供される（ＳａａＳ：ソフトウェア・アズ・ア・サービス）形態やクラウドサービスで提供されてよい。また、プログラムは、コンピュータ読取可能な記録媒体に記録された形態で提供される。この場合、コンピュータはその記録媒体からプログラムを読み取って内部記録装置又は外部記録装置に転送し記録して実行する。また、そのプログラムを、例えば、磁気ディスク、光ディスク、光磁気ディスク等の記録装置（記録媒体）に予め記録しておき、その記録装置から通信回線を介してコンピュータに提供するようにしてもよい。 The means and functions described above are realized by a computer (including CPU, information processing device, and various terminals) reading and executing a predetermined program. The program may be provided, for example, from a computer via a network (SaaS: software as a service) or provided as a cloud service. Also, the program is provided in a form recorded on a computer-readable recording medium. In this case, the computer reads the program from the recording medium, transfers it to an internal recording device or an external recording device, records it, and executes it. Alternatively, the program may be recorded in advance in a recording device (recording medium) such as a magnetic disk, optical disk, magneto-optical disk, etc., and provided from the recording device to the computer via a communication line.
　以上、本発明の実施形態について説明したが、本発明は上述したこれらの実施形態に限るものではない。また、本発明の実施形態に記載された効果は、本発明から生じる最も好適な効果を列挙したに過ぎず、本発明による効果は、本発明の実施形態に記載されたものに限定されるものではない。 Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments described above. Moreover, the effects described in the embodiments of the present invention are merely enumerations of the most suitable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. isn't it.
　１　　　仮想空間医療施設評価システム
　２　　　患者
　３　　　仮想医療施設運営者
　４　　　仮想空間
　５　　　仮想医療施設
　６　　　仮想コミュニティ
　７　　　仮想空間総合案内所
　８　　　ネットワーク
　１００　コンピュータ
　１０１　生成部
　１０２　設置部
　１０３　受付部
　１０４　提供部
　１０５　オンライン診療部
　１０６　作成部
　１０７　評価部
　１０８　評価結果表示部
　１０９　案内動画表示部
　１１０　アカウント作成部
　１１１　電子カルテ記憶部
　１１２　電子カルテ提供部
　１１３　特定部
　１１４　通知部
　２００　患者端末
　３００　仮想医療施設運営者端末

  1 virtual space medical facility evaluation system 2 patient 3 virtual medical facility operator 4 virtual space 5 virtual medical facility 6 virtual community 7 virtual space general information center 8 network 100 computer 101 generation unit 102 installation unit 103 reception unit 104 provision unit 105 online medical treatment Part 106 Creation part 107 Evaluation part 108 Evaluation result display part 109 Guidance video display part 110 Account creation part 111 Electronic medical record storage part 112 Electronic medical record provision part 113 Identification part 114 Notification part 200 Patient terminal 300 Virtual medical facility operator terminal

Claims (10)

  1. 　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムであって、
    　仮想空間を生成する生成手段と、
    　前記仮想空間に、複数の仮想医療施設を設置する設置手段と、
    　前記仮想空間に入った患者から、相談内容を受け付ける受付手段と、
    　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供する提供手段と、
    　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるオンライン診療手段と、
    　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成する作成手段と、
    　作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させる評価手段と、
    　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示する評価結果表示手段と、
    　を備える仮想空間医療施設評価システム。     A virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space,
    generating means for generating a virtual space;
    installation means for installing a plurality of virtual medical facilities in the virtual space;
    reception means for receiving consultation contents from the patient who entered the virtual space;
    providing means for providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
    Online medical treatment means for allowing the patient to undergo online medical treatment at the one or more virtual medical facilities that provided the consultation content;
    creating means for creating a virtual community in which patients can communicate with each other in the virtual space;
    Evaluation means for allowing a patient who has participated in the created virtual community to evaluate the virtual medical facility;
    evaluation result display means for displaying the evaluation result in the virtual space in association with the virtual medical facility that is the evaluation target;
    A virtual space medical facility evaluation system.
  2. 　前記設置手段は、更に、前記仮想空間に口腔ケアグッズを販売する業者の仮想販売店を設置する、
    　請求項１に記載の仮想空間医療施設評価システム。     The installation means further installs a virtual store of a company that sells oral care goods in the virtual space.
    The virtual space medical facility evaluation system according to claim 1.
  3. 　前記設置手段は、更に、前記仮想空間に医療機器を販売する業者の仮想販売店を設置する、
    　請求項１又は請求項２に記載の仮想空間医療施設評価システム。     The installation means further installs a virtual store of a medical device seller in the virtual space.
    The virtual space medical facility evaluation system according to claim 1 or 2.
  4. 　前記相談内容に、相談内容に対応する画像を含む請求項１から請求項３の何れか一項に記載の仮想空間医療施設評価システム。 The virtual space medical facility evaluation system according to any one of claims 1 to 3, wherein the consultation content includes an image corresponding to the consultation content.
  5. 　前記患者が、前記仮想空間内で仮想医療施設から所定の距離以内に近づくと、当該仮想医療施設の案内動画を表示する案内動画表示手段と、
    　を備える請求項１から請求項４の何れか一項に記載の仮想空間医療施設評価システム。     guidance video display means for displaying a guidance video of the virtual medical facility when the patient approaches within a predetermined distance from the virtual medical facility in the virtual space;
    The virtual space medical facility evaluation system according to any one of claims 1 to 4, comprising:
  6. 　前記患者に、仮想空間内で利用するアカウントを作成させるアカウント作成機能と、
    　前記患者の前記仮想空間内での仮想医療施設のオンライン診療記録を、当該アカウントに紐づけた電子カルテに記憶する電子カルテ記憶機能と、
    　前記仮想空間内で仮想医療施設にオンライン診療させる際に、当該仮想医療施設に電子カルテを提供する電子カルテ提供機能と、
    　を備える請求項１から請求項５の何れか一項に記載の仮想空間医療施設評価システム。     an account creation function that allows the patient to create an account to be used in the virtual space;
    an electronic medical record storage function that stores online medical records of the patient's virtual medical facility in the virtual space in an electronic medical record linked to the account;
    an electronic medical record providing function for providing an electronic medical record to a virtual medical facility when online medical treatment is provided to the virtual medical facility in the virtual space;
    The virtual space medical facility evaluation system according to any one of claims 1 to 5, comprising:
  7. 　前記患者から受け付けた相談内容に基づいて、前記複数の仮想医療施設から最適な仮想医療施設を特定する特定手段と、
    　を備え、
    　前記提供手段は、前記相談内容を前記特定手段で特定した仮想医療施設に提供し、
    　前記オンライン診療手段は、前記特定した仮想医療施設に、前記患者をオンライン診療させる、
    　請求項から請求項６の何れか一項に記載の仮想空間医療施設評価システム。     identifying means for identifying an optimum virtual medical facility from the plurality of virtual medical facilities based on the content of the consultation received from the patient;
    with
    The providing means provides the consultation content to the virtual medical facility specified by the specifying means,
    The online medical treatment means causes the specified virtual medical facility to provide online medical treatment for the patient.
    The virtual space medical facility evaluation system according to any one of claims 6 to 6.
  8. 　前記生成手段は、複数の仮想空間を生成し、
    　前記設置手段は、更に、前記仮想空間に仮想空間総合案内所を設置し、
    　前記受付手段は、前記仮想空間に入った患者から、設置した仮想空間総合案内所で相談内容を受け付け、
    　前記特定手段は、前記患者から受け付けた相談内容に基づいて、前記複数の仮想空間からどの仮想空間が適切かを特定し、
    　前記特定した仮想空間のＵＲＬを前記患者に通知する通知機能と、
    　を備える請求項７に記載の仮想空間医療施設評価システム。     The generating means generates a plurality of virtual spaces,
    The installation means further installs a virtual space general information center in the virtual space,
    The reception means receives consultation contents from the patient who entered the virtual space at the installed virtual space general information center,
    The identification means identifies which virtual space is appropriate from the plurality of virtual spaces based on the content of the consultation received from the patient;
    a notification function for notifying the patient of the specified URL of the virtual space;
    The virtual space medical facility evaluation system according to claim 7, comprising:
  9. 　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムが実行する仮想空間医療施設評価方法において、
    　仮想空間を生成するステップと、
    　前記仮想空間に、複数の仮想医療施設を設置するステップと、
    　前記仮想空間に入った患者から、相談内容を受け付けるステップと、
    　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供するステップと、
    　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるステップと、
    　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成するステップと、
    　作成した前記仮想コミュニティに参加した患者同士に、仮想医療施設を評価させるステップと、
    　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示するステップと、
    　を備える仮想空間医療施設評価方法。     In a virtual space medical facility evaluation method executed by a virtual space medical facility evaluation system for evaluating a virtual medical facility installed in a virtual space,
    generating a virtual space;
    installing a plurality of virtual medical facilities in the virtual space;
    a step of receiving consultation content from a patient who has entered the virtual space;
    providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
    causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content;
    creating a virtual community in which patients can communicate with each other in the virtual space;
    a step of allowing patients who have participated in the created virtual community to evaluate a virtual medical facility;
    a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated;
    A virtual space medical facility evaluation method comprising:
  10. 　仮想空間に設置した仮想医療施設を評価する仮想空間医療施設評価システムと連携するコンピュータに、
    　仮想空間を生成するステップ、
    　前記仮想空間に、複数の仮想医療施設を設置するステップ、
    　前記仮想空間に入った患者から、相談内容を受け付けるステップ、
    　前記相談内容を、前記複数の仮想医療施設の内、１以上の仮想医療施設に提供するステップ、
    　前記相談内容を提供した前記1以上の仮想医療施設に、前記患者をオンライン診療させるステップ、
    　前記仮想空間内で患者同士がコミュニケーションできる仮想コミュニティを作成するステップ、
    　作成した前記仮想コミュニティに参加した患者に、仮想医療施設を評価させるステップ、
    　前記評価した結果を、評価の対象となっている仮想医療施設に紐づけて仮想空間内に表示するステップ、
    を実行させるためのコンピュータ読み取り可能なプログラム。

          A computer that cooperates with a virtual space medical facility evaluation system that evaluates virtual medical facilities installed in virtual space,
    generating a virtual space;
    installing a plurality of virtual medical facilities in the virtual space;
    a step of receiving consultation content from the patient who has entered the virtual space;
    providing the consultation content to one or more virtual medical facilities among the plurality of virtual medical facilities;
    causing the patient to undergo online consultation at the one or more virtual medical facilities that provided the consultation content;
    creating a virtual community in which patients can communicate with each other in the virtual space;
    A step of having a patient who has participated in the created virtual community evaluate a virtual medical facility;
    a step of displaying the evaluation results in the virtual space in association with the virtual medical facility being evaluated;
    A computer readable program for executing
PCT/JP2022/008861 2022-03-02 2022-03-02 Virtual space medical facility evaluation system, virtual space medical facility evaluation method, and program thereof WO2023166607A1 (en)

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