WO2023148932A1

WO2023148932A1 - Guidance system, guidance method, and guidance program

Info

Publication number: WO2023148932A1
Application number: PCT/JP2022/004484
Authority: WO
Inventors: 亮子武田; 淳一木村; 士人新井; 行俊稲葉; 元典菅谷
Original assignee: 三菱電機株式会社
Priority date: 2022-02-04
Filing date: 2022-02-04
Publication date: 2023-08-10
Also published as: JP7396538B1; JPWO2023148932A1

Abstract

The objective of the present invention is to achieve people flow guidance to disperse the times at which station users return to a station after being guided.　A guidance system according to the present disclosure comprises: a target headcount distribution calculation unit that calculates a target headcount distribution defining a station arrival headcount per unit time so that a number of people resident in the station does not exceed a prescribed threshold value; a station user list acquisition unit that acquires a station user list, that is, a list of station users to whom to distribute guidance information to a guidance destination; a total time required calculation unit that calculates a total time required, namely the sum of a predicted movement time and a predicted residence time, for candidate destinations that are candidates for the guidance destination; a guidance destination selection unit that selects a guidance destination of station users from among the candidate destinations so that the number of station users who will arrive at the station at a station arrival time inferred on the basis of the total time required does not exceed the station arrival headcount indicated by the target headcount distribution; and a guidance information distribution unit that distributes guidance information indicating the guidance destination to the station users indicated by the station user list.

Description

Guidance system, guidance method, and guidance program

The present disclosure relates to guidance systems, guidance methods, and guidance programs.

If the train station premises are congested due to service disruptions, etc., it is conceivable to alleviate the congestion on the trains and platforms by directing them to nearby stores. For example, in Patent Document 1, the number of people who cannot board at each station is calculated as the required amount of stay from the operation status of the route, and a plurality of areas that can be used from each station are stored as stay areas in association with each capacity. Disclosed is a method of selecting guide destination stay areas in consideration of travel time and capacity, and distributing information to guide people to each stay area until the total capacity reaches or exceeds the required amount of stay.

JP 2015-108913 A

With conventional technology, facilities are selected and guided in consideration of the travel time and capacity to the facility to be guided, but behavior after guidance, such as staying time and time to return to the station, is not considered. Therefore, in the case of train suspension, station users return to the station all at once as soon as service resumes. There was a possibility that congestion would reoccur despite guidance to alleviate congestion.

This disclosure has been made to solve the above problems, and aims to realize people flow guidance that distributes the time for station users to return to the station after being guided.

The guidance system according to the present disclosure includes a target population distribution calculation unit that calculates a target population distribution that determines the number of people arriving at the station per unit time so that the number of people staying at the station does not exceed a predetermined threshold, and guidance information to the guidance destination. A station user list acquisition unit that acquires the station user list, which is a list of station users who distribute Guidance destination candidates are determined so that the number of station users arriving at the station at the station arrival time estimated based on the total required time calculation unit and the total required time does not exceed the number of people arriving at the station indicated by the target number distribution A guidance destination selection unit for selecting a guidance destination for station users from among them, and a guidance information distribution unit for distributing guidance information indicating the guidance destination to station users indicated by the station user list.

In the guidance system according to the present disclosure, the number of station users arriving at the station at the station arrival time estimated based on the total required time does not exceed the number of people arriving at the station indicated by the target number of people distribution. Since it is equipped with a guidance destination selection unit that selects the guidance destination of station users from among them, by guiding station users so that the number of station users arriving at the station does not exceed the number of people arriving at the station indicated by the target number of people distribution, station users can reach the station after guidance It is possible to realize people flow guidance that disperses the return time.

1 is a configuration diagram showing the configuration of a guidance system 100 according to Embodiment 1; FIG. 4 is a conceptual diagram showing an example of target population distribution calculated by a target population distribution calculation unit 122 according to Embodiment 1. FIG. FIG. 2 is a conceptual diagram showing an example of guidance information distributed by the guidance system 100 according to Embodiment 1; FIG. 4 is a conceptual diagram showing an example of a guidance condition DB 132 stored by the guidance system 100 according to Embodiment 1. FIG. 2 is a hardware configuration diagram showing the hardware configuration of guidance system 100 according to Embodiment 1. FIG. 4 is a flow chart showing the operation of the guidance system 100 according to Embodiment 1; 4 is a flow chart showing the operation of a modification of the guidance system 100 according to Embodiment 1. FIG. FIG. 11 is a configuration diagram showing the configuration of a guidance system 2100 according to Embodiment 2; FIG. 9 is a flowchart showing the operation of guidance system 2100 according to Embodiment 2. FIG. FIG. 11 is a configuration diagram showing the configuration of a guidance system 3100 according to Embodiment 3; 11 is a flow chart showing the operation of guidance system 3100 according to Embodiment 3. FIG. FIG. 11 is a configuration diagram showing the configuration of a guidance system 4100 according to Embodiment 4; 14 is a flow chart showing the operation of guidance system 4100 according to Embodiment 4. FIG. FIG. 13 is a flow chart showing the operation of a modified example of guidance system 4100 according to Embodiment 4. FIG.

Embodiment 1.
FIG. 1 is a configuration diagram showing the configuration of a guidance system 100 according to Embodiment 1. As shown in FIG.

The guidance system 100 guides the flow of people by transmitting guidance information to passengers using the station, and is connected wirelessly or by wire to the operation management system 200 and terminals 300 of passengers using the station, which are external systems.

The operation management system 200 is a system that manages the operation status of transportation facilities, and transmits operation status information indicating the operation status of the transportation facilities to the guidance system 100 . The operation management system 200 is owned by a transportation company, but the owner of the guidance system 100 is not limited to the transportation company, and may be a service company that provides information such as coupons.

The terminal 300 is a device such as a smartphone or tablet owned by a station user, and includes a communication unit 310, a display control unit 320, and a display unit 330. The communication unit 310 communicates with an external device such as the guidance system 100. The display control unit 320 causes the display unit 330 to display the signal received by the communication unit 310. The display unit 330 receives The signal is displayed so that station users can visually recognize it.

The guidance system 100 includes a communication unit 110, a processing unit 120, and a storage unit 130.

The communication unit 110 communicates with the operation management system 200, which is an external system, and the terminals 300 of station users.

The processing unit 120 reads an information processing program and performs data processing, and includes an operation status information acquisition unit 121, a target number distribution calculation unit 122, a station user list acquisition unit 123, a total required time calculation unit 124, and a guide destination. A selection unit 125 and a guidance information distribution unit 126 are provided.

The operation status information acquisition unit 121 acquires operation status information indicating the operation status of transportation facilities. The operation status information includes, for example, information indicating whether or not the operation status is normal, information indicating the estimated time to resume operation if the operation status is not normal, and information indicating the section where the failure has occurred. . Here, the normal operating status refers to a state in which transportation facilities are operating without suspension or delay due to a failure. Conversely, the term "abnormal operating conditions" refers to a state in which transportation facilities are stopped due to failures, that is, operations are interrupted, resulting in suspensions or delays.

In Embodiment 1, the operation status information acquisition unit 121 identifies the station to which guidance is to be provided based on the operation status information. More specifically, the operation status information acquiring unit 121 identifies stations included in the section where the failure indicated by the operation status information is occurring as stations to which guidance is to be provided. In addition, the operation status information acquisition unit 121 identifies the expected operation restart time at which the operation is resumed based on the operation status information.

The target population distribution calculation unit 122 calculates a target population distribution that determines the number of people arriving at the station per unit time so that the number of people staying at the station does not exceed a predetermined threshold. In Embodiment 1, the target number distribution calculation unit 122 calculates the target number distribution such that the number of people staying at the station reaches a predetermined threshold value at the estimated time of service resumption. In the following description, the predetermined threshold will be referred to as a congestion level target. The starting point of time is the current time, that is, the time when the target population distribution calculation unit 122 performs processing.

FIG. 2 shows an example of target population distribution.
Assuming that the train is suspended, the congestion level target of the station is set to 100 people, and the expected time to resume operation is 20 minutes. is assumed to depart from At this time, the target number of people distribution calculation unit 122 determines that the total number of people returning to the station by the estimated time of service resumption does not exceed 100, so that 50 people will return in 10 to 15 minutes, and 50 people in 15 to 20 minutes. Assuming that people will return, the target number of people distribution is created so that 80 people, which is the number of passengers on the train, will return every five minutes after the operation is resumed.

Here, the "station" when returning to the station may be any range such as "within the ticket gate of the station", "the platform of the station", or "the range including shops around the station". In the case of "inside the station ticket gate", a target number distribution is created for the number of people who are guided outside the ticket gate and return to the station ticket gate. In the case of a "station platform", the guide destination is outside the platform, and it is possible to consider including the Ekinaka shop in the station concourse as the guide destination.

When calculating the target population distribution, the target population distribution may be corrected based on the ratio of station users who can be grasped by the guidance system 100 to the actual station users. For example, if it is known that the number of passengers using the station ascertained by the guidance system 100 is 50% of the actual number of passengers using the station, the target number of people distribution may be set at 50% of the congestion level target. In addition, assuming that non-users of the system will not be guided, they will stay at the station. A correction such as reducing the target number of people distribution and increasing the target number of people distribution after the estimated time of service resumption may be added.

The station user list acquisition unit 123 acquires a station user list, which is a list of station users to whom guidance information is distributed.

For example, the station user list acquisition unit 123 refers to the station user information DB 131 stored in the storage unit 130, and selects station users to whom guidance information is to be distributed at each station from among the registered station users. Acquire a station user list, which is a list of passengers. As for how to select the distribution target, for example, based on commuter passes and past movement information, etc., station users who are expected to pass through the service disruption section in the future and who are currently at or near the station are selected. can be considered. Also, even if there is no past information, station users who are currently staying on the platform or in the station premises may be added to the station user list assuming that they will use the train from now on. For example, past movement information can be collected by communicating with an application installed in the mobile terminal of a passenger using the station. It is realized by acquiring the current position obtained from a mobile terminal located within the range of a specific station.
In addition, the number of people currently staying at the station is compared with the target number of people in the current time period in the target number of people distribution, and the number of people exceeding the target number is defined as the "number of people to be guided". They may be selected by a method such as random extraction and registered in the station user list.

The total required time calculation unit 124 calculates the total required time, which is the sum of the predicted movement time and the predicted stay time, for the guidance destination candidate. Here, the predicted travel time is a predicted value of the time required for a round trip to the guided destination, and the predicted stay time is a predicted value of the time that the station user will stay at the guided destination.

The total required time calculation unit 124 refers to the guidance condition DB 132 stored in the storage unit 130, performs a route search from the current position of the station user to the guidance destination facility for each guidance destination, and predicts the travel time required for the round trip. Calculated as hours. In addition, the predicted length of stay is calculated from the average length of stay at each guidance destination facility similarly stored in the guidance condition DB 132, and the total is taken as the total required time.

Here, the predicted travel time and predicted stay time may be obtained by obtaining the current congestion situation with a camera or sensor and reflecting the congestion situation. For example, depending on the congestion situation, a predetermined amount of time may be added to the total required time, or a coefficient may be applied to the predicted movement time or the predicted stay time.

The guidance destination selection unit 125 selects among the guidance destination candidates so that the number of station users arriving at the station at the station arrival time estimated based on the total required time does not exceed the number of arrivals at the station indicated by the target number distribution. It is to select the guidance destination of the station user from. Here, if the starting point of time is the current time, the station arrival time estimated based on the total required time is the time after the total required time has elapsed from the current time.

For example, the guide destination selection unit 125 refers to the target population distribution and selects the following guide destinations.
Regarding the time zone after the total required time has elapsed from the current time,
Number of people guided so far + 1 ≤ Target number of people (1)
For the selected destination,
Number of passengers guided to the station + 1 ≤ capacity of the destination facility (2)

If there are multiple destinations that satisfy both conditions (1) and (2), select the one with the shortest total required time. After selecting the guide destination, add 1 to "the number of people guided so far in the time zone to which the total required time to the guide destination belongs" and "the number of station users guided so far to the guided destination" and save.

In addition, this process
Regarding the time zone after the total required time has elapsed from the current time,
1 ≤ target number of people (3)
For the selected destination,
1 ≤ the capacity of the destination facility (4)
Then, the "target number of people in the time period to which the total required time to the destination belongs" and the "capacity of the guided destination" may be set to -1. Here, the capacity of the guidance destination facility is acquired from the guidance condition DB 132, but the current remaining capacity calculated from the information of the camera or sensor installed at the guidance destination facility may be used.

The guidance information distribution unit 126 distributes guidance information indicating guidance destinations to station users indicated by the station user list. Further, the guide information includes benefits obtained by going to the guide destination, that is, contents of rewards.

For example, based on the information selected for each station user, the guidance information distribution unit 126 generates "guidance destination name", "guidance destination position", "time required for outbound route to guidance destination", "stay time” and “required time for the return trip”, and distributes the guidance information to the mobile terminals of passengers using the station. The guidance information may further include "estimated time of resumption of operation", "advertisement of the guidance destination", "coupons and benefits that can be used at the guidance destination", "congestion information of the guidance destination", and the like. In FIG. 3, the “guide destination name” is “Cafe XX shop”, the “guide destination position” is the position indicated by the star mark on the map, the “time required for the outward route to the guide destination”, the “stay time”, "Time required for return trip" is "10 minutes", "15 minutes", "10 minutes", "Benefit" is "10% off", and "Expected restart time" is "40 minutes" later. .

The storage unit 130 stores various types of information, particularly the station user information DB 131 and the guidance condition DB 132 described above. The station user information DB 131 constantly updates and holds information on station users at stations and trains, and holds commuter pass information, past action history, information on owned mobile terminals, etc. of station users. It is something to do. The guidance condition DB 132 holds information on guidance destinations, and is, for example, a table showing the guidance destination name, location, average stay time, capacity, and the like of the guidance destination.

FIG. 4 shows an example of the guidance condition DB 132. As shown in FIG.
In FIG. 4, "store A", "store B", and "store C" are registered as "guide destination facilities". "5-3-1", "average stay time" is "10 minutes", "capacity" is "100 people", "target audience" is "all ages", and "privilege" is "10% off" ing. Similarly, for "store B", the "genre" is "side dish", the "location" is "43-5", the "average stay time" is "5 minutes", and the "capacity" is "20 people", ""Target" is "female", "privilege" is "10% increase", and for "store C", "genre" is "cafe", "location" is "4-5-2", ""Average length of stay" is "25 minutes", "Capacity" is "20 people", "Target audience" is "Men in their 30s and over", and "Benefit" is "next time coffee coupon".

Next, the hardware configuration of the guidance system 100 will be described.
FIG. 5 is a hardware configuration diagram showing the hardware configuration of the guidance system 100. As shown in FIG.
The operation status information acquisition unit 121, the target number distribution calculation unit 122, the station user list acquisition unit 123, the total required time calculation unit 124, the guidance destination selection unit 125, and the guidance information distribution unit 126 included in the guidance system 100 are storage devices. 3 is executed by the processing device 2 .

The processing device 2 is a processor such as a CPU (Central Processing Unit), an arithmetic unit, a microprocessor, a microcomputer, or a DSP (Digital Signal Processor). Also, each function of the guidance system 100 may be realized by a plurality of processors. Also, each function of the guidance system 100 may be realized by FPGA (Field Programmable Gate Array), ASIC, or the like.

The storage unit 130 is realized by the storage device 3, and the storage device 3 includes, for example, RAM (Random Access Memory), ROM (Read Only Memory), flash memory, EPROM (Erasable Programmable ROM), EEPROM (Electrically EPROM), etc. It may be a nonvolatile or volatile semiconductor memory, a magnetic disk such as a hard disk or a flexible disk, or an optical disk such as a mini disk, a CD (Compact Disc), or a DVD (Digital Versatile Disc). .

The communication unit 110 is realized by the communication device 1. The communication method may be wired or wireless.

The guidance system 100 is configured as described above.
Next, operation of guidance system 100 is explained.
FIG. 6 is a flow chart showing the operation of the guidance system 100. As shown in FIG.
Here, the operation of the guidance system 100 corresponds to the guidance method, and the program that causes the computer to execute the operation of the guidance system 100 corresponds to the guidance program. Also, "part" may be read as "process" as appropriate.

First, in step S1, the operation status information acquisition unit 121 acquires operation status information.
Then, in a loop from step S2 to step S9, processing is performed for each station where the service failure has occurred.

In step S3, the target population distribution calculation unit 122 calculates the target population distribution.

Next, in step S4, the station user list acquisition unit 123 acquires a station user list for the station to be processed.

Then, a loop from step S5 to step S8 is performed for each station user.

At step S6, the total required time calculation unit 124 calculates the total required time for each guide destination.

Next, in step S7, the guidance destination selection unit 125 selects a guidance destination for station users.

In step S8, if there are station users who have not yet been guided to destinations, the process returns to step S5, and if all station users have been processed, the process proceeds to step S9.

In step S9, if there is a station that has not been processed yet, the process returns to step S2, and if the process has been completed for all stations, the process proceeds to step S10.

In step S10, the guidance information distribution unit 126 distributes the guidance information to station users.
Thus, the operation of the guidance system 100 ends.

As described above, the guidance system 100 guides passengers to alleviate congestion when an operation disturbance occurs by guiding the station users so that the number of passengers arriving at the station does not exceed the number of people arriving at the station indicated by the target number of people distribution. It is possible to realize people flow guidance that disperses the time for station users to return to the station after guidance. can.

In addition, according to this configuration, by including benefits in the guide information, it is possible to motivate station users to use the facilities to which they are guided, so that the facilities to which they are guided can attract users and provide services. Users can receive the service usage fee from the destination facility, and transportation operators can alleviate congestion. It can be performed.

In addition, since the operation status information acquisition unit 121 specifies the station to which guidance is performed based on the operation status information, the guidance information can be distributed without the administrator of the guidance system 100 selecting the station to which guidance is performed. can reduce the workload of administrators.

In addition, the operation status information acquisition unit 121 specifies the expected operation restart time at which operation is resumed based on the operation information, and the target number of people distribution calculation unit 122 determines that the number of people staying at the station at the expected operation restart time reaches a predetermined threshold value. Since the target number of people distribution is calculated, the number of people staying at the station reaches the upper limit at the time when the operation is expected to resume, and guidance can be performed efficiently.

A modification of the guidance system 100 according to Embodiment 1 will be described. In the first embodiment, the target population distribution calculation unit 122 calculates the target population distribution with the current time as the starting point. may be In this case, the total required time calculation unit 124 and the guide destination selection unit 125 also need to use the delivery time of the guidance information as the starting point of time. That is, the total required time calculation unit 124 calculates the total required time from the guidance information delivery time, and the guide destination selection unit 125 selects the guide destination based on the time after the total required time has elapsed from the guidance information delivery time. Select.

In the above description, the guide destinations were selected on the assumption that there were enough guide destinations. The processing may be branched depending on the situation. In step S108, the guide destination selection unit 125 determines whether or not a guide destination that satisfies the conditions is found. If the guide destination is found, the process proceeds to step S109, and if the guide destination that satisfies the conditions cannot be found because the capacity of all the guide destinations is full, the process proceeds to step S110 to move to the processing of the next station. Operations other than the above are the same as when it is assumed that there are enough guidance destinations.

Embodiment 2.
Next, guidance system 2100 according to Embodiment 2 will be described.
The difference from the first embodiment is that the selection of the destination to be guided takes into consideration the tastes of the passengers using the station.

FIG. 8 is a configuration diagram showing the configuration of guidance system 2100 according to Embodiment 2. As shown in FIG.
Guidance system 2100 includes a preference determination unit 2127 in addition to the configuration of guidance system 100 .

The preference determination unit 2127 determines the preferences of station users using at least one of the past behavior history of station users, questionnaire results, age, and gender. Then, the guide destination selection unit 2125 according to Embodiment 2 selects the guide destination of the station user based on the preference determined by the preference determination unit 2127 .

Examples of preferences include "boarding timing (desiring boarding early, boarding after congestion is alleviated)", "travel time", and "store genre". As an example, when judging the preference for "boarding timing (hoping to board early, wishing to board after alleviating congestion)", operation is resumed from the action history at the time of past service failure stored in the station user information DB 131. Detects how many minutes later the train will be boarding, judges the station user who boarded before the specified time as an attribute of "desire to board early", and determines the station user who boarded after the specified time. Determined as the attribute of "desire to ride after alleviating congestion". In addition, individual preferences such as "prefer to board early" and "prefer to board after alleviating congestion" may be acquired in advance by questionnaire to station users, stored in the station user information DB 131, and used as attributes. Further, it is also possible to associate feature values such as age and moving speed with actions during past service disruptions and learn them, and to determine preference based on the feature values.

The guide destination selection unit 2125 selects a guide destination based on the preference determined by the preference determination unit 2127 . For example, if you wish to board early, the time after the total required time has elapsed from the current time < the time after the predetermined time has elapsed since the expected time for operation to resume (5)
Select the guidance destination that will be On the other hand, if you wish to ride after alleviating congestion, the time after the total required time from the current time to the guided destination > the time after the predetermined time has passed from the expected time of service resumption (6)
Select the guidance destination that will be In the above, time A<time B means that time A is earlier than time B, and time A>time B means that time A is later than time B.

In the above, an example of "boarding timing" was explained, but in addition, based on "genre of store", it is guided to the store of the favorite genre, based on "travel time", people who do not want to travel much It is conceivable that the customer will be guided to a nearby store, and those who do not have trouble moving to a distant store.

The guidance system 2100 according to Embodiment 2 is configured as described above. The hardware configuration of the guidance system 2100 is the same as that of the guidance system according to Embodiment 1, and the preference determination unit 2127 is implemented by the processing device 2 executing a program stored in the storage device 3 .

Next, the operation of guidance system 2100 according to Embodiment 2 will be described.
FIG. 9 is a flow chart showing the operation of guidance system 2100 according to the second embodiment.

The processing from step S201 to step S206 is the same as the processing from step S1 to step S6 in the first embodiment.

At step S207, the preference determination unit 2127 determines the preference of the station user.

In step S208, the guide destination selection unit 2125 selects a guide destination based on the preference determined in step S207.

The processing from step S209 to step S211 is the same as the processing from step S8 to step S10 in the first embodiment.

As described above, when guiding station users, the number of people who act according to the guidance will increase by guiding them according to their individual preferences. For example, if you want to get on the train as soon as possible after the service resumes, you can give priority to the guidance that takes the shortest total time to deliver. Congestion alleviation effect can be enhanced by dispersing required time.

Embodiment 3.
Next, a guidance system 3100 according to Embodiment 3 will be described.
Even if guidance information is distributed once and passengers using the station are guided, it is conceivable that people who were not at the station at that time will arrive at the station later and the station will be congested. Therefore, it is desirable to distribute guidance information repeatedly until the operation of transportation facilities resumes.

The difference from Embodiments 1 and 2 is that the guidance information is repeatedly distributed until the service resumes, and the description of the same configuration and operation as in Embodiments 1 and 2 will be omitted. Further, Embodiment Mode 3 can be used in combination with Embodiment Mode 1 or 2 as appropriate.

FIG. 10 is a configuration diagram showing the configuration of guidance system 3100 according to Embodiment 3. As shown in FIG.
In Embodiment 3, the operation status information acquisition unit 3121 determines whether the operation of the transportation system has resumed based on the operation status information.

When the operation status information acquisition unit 3121 determines that the operation of the transportation system has not resumed, the station user list acquisition unit 3123 acquires an additional station user list, which is a list of station users to whom guidance information is additionally distributed. , the guidance destination selection unit 3125 selects the guidance destination of the station user indicated by the additional station user list, and the guidance information distribution unit 3126 indicates the guidance destination of the station user indicated by the additional station user list The guidance information is distributed to the station users indicated by the additional station user list.

Here, the station users shown in the additional station user list are station users who have not yet been guided, such as station users who have newly arrived at or around the station. In addition, the guidance destination selection unit 3125 determines the guidance destination from the number of people who have been guided so far, including the previously guided station users. Other configurations are the same as those of the first embodiment.

In addition, as station users shown in the additional station user list, it is possible to grasp whether the person who sent the guidance actually moved, and add the person who did not move to the list again. Any means for grasping the movement of a person can be used, but examples include GPS, surveillance cameras, and the like. At that time, the number of passengers who have been guided to the relevant destination so far is decremented by 1 for the time period after the total required time has elapsed from the current time included in the guidance information sent to the relevant person earlier, and the number of passengers who have been guided to the relevant guidance destination is reduced by 1 and guided again. Add to target.

Guidance system 3100 according to the third embodiment is configured as described above, and the hardware configuration of guidance system 3100 is the same as that of guidance system 100 according to the first embodiment.
Next, the operation of guidance system 3100 according to Embodiment 3 will be described.
FIG. 11 is a flow chart showing the operation of guidance system 3100 according to the third embodiment.

The processing from step S301 to step S310 is the same as the processing from step S1 to step S10 in the first embodiment.

At step S311, the operation status information acquisition unit 3121 acquires the operation information of the current time again.

At step S312, the operation status information acquisition unit 3121 determines whether or not the operation of the transportation has resumed based on the operation information acquired at step S311. When the operation status information acquisition unit 3121 determines that the operation has not resumed, the process returns to step S302, and when it determines that the operation has resumed, the guidance system 3100 ends the operation.

In the present disclosure, the station user list acquired in step S304 after determining that the operation has not resumed in step S312 and returning to step S302 is called an additional station user list. Also, when returning to step S302, the process may be returned after a predetermined period of time has passed instead of immediately after the determination.

By the operation as described above, the guidance system 3100 according to the third embodiment repeatedly distributes the guidance information until the operation is resumed. Therefore, even if it takes a long time to restart the operation, the station can be prevented from being congested. can be done.

Embodiment 4.
Guidance system 4100 according to Embodiment 4 will be described.
Embodiment 4 shows an embodiment in which additional guidance is performed to prevent people who have acted according to the guidance information from staying at the station and congestion due to a delay in the expected time until operation resumes. .

The difference from Embodiments 1 to 3 is that if the resumption of operation is delayed, the guidance information is distributed again, and explanations of the same configurations and operations as in Embodiments 1 to 3 will be omitted. Further, the fourth embodiment can be used in combination with the first to third embodiments.

It is the same as the third embodiment in that the guidance information is repeatedly distributed. Embodiment 4 is different in that re-guidance information is distributed to station users who have already been guided when the resumption of service is delayed. As described above, the third embodiment and the fourth embodiment may be combined, and when the resumption of operation is delayed, the guidance information is distributed to additional station users while the re-guidance information is distributed. can be

FIG. 12 is a configuration diagram showing the configuration of guidance system 4100 according to Embodiment 4. As shown in FIG.
Guidance system 4100 according to Embodiment 4 includes, in addition to the components provided in guidance system 100 according to Embodiment 1, guidance-in-progress station user list acquisition section 4127 and re-guidance information generation section 4128 .

The operation status information acquisition unit 4121 according to Embodiment 4 determines whether the resumption of operation of the transportation system is delayed based on the operation status information. For example, the operation status information acquisition unit 4121 compares the expected operation restart time indicated by the latest operation status information with the operation restart time indicated by the operation status information acquired in the past, and the operation restart expected time indicated by the latest operation status information. When the time is later than the estimated time of resumption of operation indicated by the operation status information acquired in the past, it is determined that the resumption of operation is delayed.

The guiding station user list acquisition unit 4127 acquires a guiding station user list, which is a list of station users who are being guided. Since the station user being guided is a station user whose guidance information has been distributed once, the station user list acquired by the station user list acquisition unit 123 is used without accessing the station user information DB 131 again. may be

The reguidance information generation unit 4128 generates reguidance information to be distributed to station users who are being guided. The redirection information includes the delay time of the operation restart time, the information of the redirection destination (for example, the name of the redirection destination, the redirection destination position, the time required for the outward route to the redirection destination, the staying time at the redirection destination, time required for the return trip to the station, etc.).

The guidance system 4100 according to Embodiment 4 is configured as described above. The hardware configuration of the guidance system 4100 is the same as that of the guidance system 100 according to Embodiment 1, and the guidance station passenger list acquisition unit 4127 and the re-guidance information generation unit 4128 execute programs stored in the storage device 3. It is realized by execution by the processing device 2 .

Next, the operation of guidance system 4100 according to Embodiment 4 will be described.
FIG. 13 is a flow chart showing the operation of guidance system 4100 according to the fourth embodiment. As described below, when the operation status information acquisition unit 4121 determines that the resumption of operation of the transportation system is delayed, the guidance station user list acquisition unit 4127 acquires the guidance station user list. , a reguidance information generation unit 4128 generates reguidance information, and a guidance information distribution unit distributes the reguidance information to station users indicated by the station user list under guidance.

The processing from step S401 to step S410 is the same as the processing from step S1 to step S10 in the first embodiment.

At step S411, the operation status information acquisition unit 4121 acquires operation status information at the current time.

At step S412, the operation status information acquisition unit 4121 determines whether or not the expected time to resume operation has been extended. When the operation status information acquisition unit 4121 determines that the extension has occurred, the process proceeds to step S413, and when it determines that the extension has not occurred, the guidance system 4100 ends the operation.

In step S413, the guided station passenger list acquisition unit 4127 acquires a guided station passenger list indicating the station passengers being guided.

In step S414, the reguidance information generation unit 4128 generates reguidance information for the time when the estimated time to resume operation is delayed. Specifically, the current location of the station user acquired in step S413 is confirmed, and for the station user currently staying at the guidance destination, re-guidance information is created to extend the stay time at the guidance destination, and the current location is already guided. Re-guidance information is created by selecting a new guidance destination that can be visited by the expected time of resuming operation for station users who have left the destination and are heading to the station. The guidance destination is selected by the same method as in steps S6 and S7 of the first embodiment. Further, as in the case of the third embodiment, the guidance destination may be selected based on the number of station users who have already been guided. After the guidance information is generated, the process returns to step S410 to distribute the guidance information.

As described above, in the guidance system 4100 according to Embodiment 4, by distributing the re-guidance information before people gather at the station even when the resumption of service is delayed, it is possible for people to arrive at the station before the resumption of service. Avoid concentrating.

The operation when the guidance system 4100 according to the fourth embodiment and the guidance system 3100 according to the third embodiment are combined will be described as a modification of the guidance system 4100 according to the fourth embodiment. FIG. 14 is a flow chart showing the operation of the modification of guidance system 4100 according to the fourth embodiment.

The processing from step S501 to step S514 is the same as the processing from step S401 to step S414.

If it is determined in step S512 that no extension has occurred, the process proceeds to step S515 in this modification. In step S515, the operation status information acquisition unit 4121 determines whether operation has resumed. The processing of step S515 is the same as the processing of step S312 in the third embodiment. If it is determined in step S515 that the operation has not resumed, the process returns to step S502, and if it is determined that the operation has resumed, the guidance system 4100 ends the operation.

In this modification, by sending guidance information before people gather at the station when the expected time to resume operation is delayed, it is possible to avoid the concentration of people at the station before the restart of operation and to resume operation. By continuing to guide the train until the time of service disruption, it is possible to prevent people who were not guided at the time of service failure from arriving at the station later and becoming congested. can be prevented more reliably.

The guidance system according to the present disclosure is suitable for use in guiding the flow of people at stations when there is a disruption in the operation of transportation facilities.

100, 2100, 3100, 4100 Guidance system, 200, 2200, 3200, 4200 Operation management system, 300, 2300, 3300, 4300 Terminal, 110, 2110, 3110, 4110 Communication unit, 120, 2120, 3120, 4120 Processing unit, 130, 2130, 3130, 4130 storage unit, 121, 2121, 3121, 4121 operation status information acquisition unit, 122.2122.3122.4122 target number distribution calculation unit, 123, 2123, 3123, 4123 station passenger list acquisition unit, 124, 2124, 3124, 4124 Total required time calculation section, 125, 2125, 3125, 4125 Guidance destination selection section, 126, 2126, 3126, 4126 Guidance information distribution section, 2127 Preference determination section, 4127 Station user list during guidance Acquisition unit, 4128 Redirection information generation unit, 131, 2131, 3131, 4131 132, 2132, 3132, 4132, 310, 2310, 3310, 4310 Communication unit, 320, 2320, 3320, 4320 Display control unit, 330, 2330, 3330, 4330 display unit, 1 communication device, 2 processing device, 3 storage device.

Claims

A target population distribution calculation unit that calculates a target population distribution that determines the number of people arriving at the station per unit time so that the number of people staying at the station does not exceed a predetermined threshold;
a station user list acquisition unit for acquiring a station user list, which is a list of station users to whom guidance information to be distributed;
a total required time calculation unit for calculating a total required time, which is the sum of the predicted movement time and the predicted stay time, for the guidance destination candidate, which is the candidate for the guidance destination;
The number of passengers arriving at the station at the station arrival time estimated based on the total required time does not exceed the number of passengers arriving at the station indicated by the target number of people distribution. a guidance destination selection unit that selects the guidance destination of station users;
a guidance information distribution unit that distributes the guidance information indicating the guidance destination to station users indicated by the station user list;
Guidance system with.
A preference determination unit that determines the preference of the station user using at least one of the past action history of the station user, the result of a questionnaire, the age, and the gender,
The guidance system according to claim 1, wherein the guide destination selection unit selects the guide destination based on the preference.
further comprising an operation status information acquisition unit for acquiring operation status information indicating the operation status of the transportation system,
The guidance system according to claim 1 or 2, wherein the operation status information acquisition unit specifies a station to which guidance is provided based on the operation status information.
The operation status information acquisition unit determines whether operation of the transportation has resumed based on the operation status information,
When the operation status information acquisition unit determines that the operation of the transportation has not resumed,
The station user list acquisition unit acquires an additional station user list, which is a list of station users to whom the guidance information is additionally distributed, and the guidance destination selection unit selects a station user indicated by the additional station user list. Selecting a passenger guidance destination, and the guidance information distribution unit distributing the guidance information indicating the guidance destination of the station user indicated by the additional station user list to the station user indicated by the additional station user list. 4. Guidance system according to claim 3, characterized in that:
a guiding station passenger list acquiring unit for acquiring a guiding station passenger list, which is a list of station passengers being guided;
A reguidance information generating unit that generates reguidance information to be distributed to the station user being guided,
The operation status information acquisition unit determines whether the resumption of operation of the transportation system is delayed based on the operation status information,
When the operation status information acquisition unit determines that the resumption of operation of the transportation system is delayed,
The station user list acquisition unit during guidance acquires the station user list during guidance,
The redirect information generating unit generates the redirect information,
The guidance system according to claim 3 or 4, wherein the guidance information distribution unit distributes the re-guidance information to the station users indicated by the station user list being guided.
The operation status information acquisition unit identifies an expected operation restart time at which operation is resumed based on the operation status information,
6. The target number distribution calculation unit calculates the target number distribution such that the number of people staying at the station reaches the predetermined threshold value at the expected time to resume operation. The guidance system described in .
A target population distribution calculation step of calculating a target population distribution in which the number of people arriving at the station per unit time is determined such that the number of people staying at the station does not exceed a predetermined threshold;
a station user list acquiring step of acquiring a station user list, which is a list of station users to whom guidance information to be delivered to a guide destination;
a total required time calculation step of calculating a total required time, which is the sum of the predicted movement time and the predicted stay time, for the guide destination candidate, which is the candidate for the guide destination;
The number of passengers arriving at the station at the station arrival time estimated based on the total required time does not exceed the number of passengers arriving at the station indicated by the target number of people distribution. a guidance destination selection step of selecting the guidance destination of station users;
a guidance information distributing step of distributing the guidance information indicating the guidance destination to station users indicated by the station user list;
Induction methods, including
A guidance program that causes a computer to execute all the steps described in claim 7.