WO2023085486A1

WO2023085486A1 - Electronic device for assigning delivery service and method thereof

Info

Publication number: WO2023085486A1
Application number: PCT/KR2021/017290
Authority: WO
Inventors: 이지원; 신승섭; 김경오; 김귀득
Original assignee: 쿠팡 주식회사
Priority date: 2021-11-15
Filing date: 2021-11-23
Publication date: 2023-05-19
Also published as: KR20230071047A; TW202331610A; KR102422151B1

Abstract

According to the present disclosure, disclosed is a method for processing delivery information in an electronic device, the method comprising the steps of: obtaining delivery service assignment request information including desired delivery area information and desired processing quantity information of one or more local delivery persons; obtaining delivery service information including item information and delivery address information corresponding to each of a plurality of delivery services; and determining a delivery service to be assigned to one or more local delivery persons from among a plurality of delivery services associated with delivery service information, on the basis of the delivery service assignment request information and the delivery service information.

Description

Electronic device and method for allocating delivery tasks

The present disclosure relates to an electronic device and method for processing delivery information and assigning delivery tasks. More specifically, the present disclosure obtains delivery task assignment request information associated with one or more local delivery sources, obtains delivery task information associated with a plurality of delivery tasks, and relates to the delivery task assignment request information and the delivery task information. A method for determining a delivery task to be assigned to one or more local delivery workers based on the present invention and an electronic device using the same.

With the development of electronic technology, e-commerce has become a part of shopping. A customer can purchase an item online without going directly to a shopping mall or market, and the item purchased online is delivered to a shipping address requested by the customer.

In addition to the significant growth of the e-commerce market, as ensuring that customers receive their ordered items within a certain period of time acts as an important competitive factor in the e-commerce market, it is important to process all customer delivery requests on time. .

On the other hand, with the development of the e-commerce market, B2C (Business to Customer) and C2C (Customer to Customer) delivery has become very common, and small-scale delivery in units of parcels or less is common. Items are also very diverse. In addition, the number of cases in which an item moves from one destination to n destinations increases, the demand for real-time tracking of item release and delivery status increases, and the possibility of occurrence of various exceptional situations increases. For this reason, the complexity and difficulty of delivery work is increasing compared to large-scale B2B logistics delivery in the past.

Therefore, it is necessary to secure enough delivery manpower to fully reflect customer requests, while also focusing on improving the efficiency of delivery work. In other words, a situation where there is a shortage of delivery manpower or a situation where delivery work is omitted should not occur, but it is also necessary to avoid securing too many delivery manpower or handling delivery work inefficiently. However, since the number of delivery services corresponding to customers' delivery requests is not constant and fluctuates, and the number of delivery services can greatly increase or decrease depending on various circumstances, especially around holidays, it is difficult to determine how many delivery personnel to secure. It's not easy.

In addition, in order to increase the efficiency of the delivery work, it is necessary to optimize the method of allocating the delivery work to the delivery man or the moving route of the delivery man.

In this regard, reference may be made to prior literature such as KR20160145815A or KR102278723B1.

The problem to be solved by this embodiment is to obtain delivery task allocation request information including desired delivery area information and desired processing quantity information of one or more local delivery agents, and item information and delivery address corresponding to a plurality of delivery tasks. An electronic device that obtains delivery task information including information, and determines a delivery task to be assigned to one or more local delivery personnel from among a plurality of delivery tasks associated with the delivery task information, based on the delivery task assignment request information and the delivery task information; and It's about providing that way.

The technical problem to be achieved by the present embodiment is not limited to the technical problems described above, and other technical problems may be inferred from the following embodiments.

A method of processing delivery information in an electronic device according to an embodiment includes obtaining delivery task allocation request information including desired delivery area information and desired processing quantity information of one or more local delivery agents; obtaining delivery service information including item information and delivery address information corresponding to a plurality of delivery services; and determining a delivery task to be assigned to the at least one local delivery person among a plurality of delivery tasks associated with the delivery task information, based on the delivery task assignment request information and the delivery task information.

According to one embodiment, the step of determining a delivery task to be assigned to the one or more local delivery personnel includes the step of determining to request at least some of the one or more local delivery personnel to process a delivery service according to a process via a base; , The process via the base may include a process in which the local delivery man receives the item primarily transported to the base by the main delivery man and secondarily delivers the item to the delivery destination.

According to one embodiment, the step of determining the delivery tasks to be assigned to the one or more local delivery people includes determining quantity information of delivery tasks that can be handled by the one or more hired delivery people; and determining a delivery task to be assigned to the one or more hired drivers and a delivery task to be assigned to the one or more local drivers based on information on the quantity of delivery jobs that can be handled by the one or more hired drivers. And, the quantity information of the delivery work that can be handled by the one or more hired deliverymen is a first quantity that the one or more hired deliverymen can deliver to the delivery destination and a second quantity that the one or more hired deliverymen can deliver to the base. Including at least one, the one or more hired deliverymen may be hired in relation to an item delivery service provided by the electronic device.

According to one embodiment, the step of determining the delivery tasks to be assigned to the one or more hired drivers and the delivery tasks to be assigned to the one or more local drivers may include determining the quantity of delivery tasks that can be handled by the one or more hired drivers. allocating at least some of the plurality of delivery tasks to the one or more hired delivery workers; and determining whether or not to assign a delivery task not assigned to the one or more hired delivery personnel among the plurality of delivery tasks to the one or more local delivery personnel.

According to an embodiment, whether to assign to the one or more hired deliverymen with respect to the delivery work determined not to be assigned to the one or more local deliverymen without assigning to the one or more hired deliverymen among the plurality of delivery services. can be re-evaluated.

According to one embodiment, the step of determining the delivery task to be assigned to the one or more hired delivery workers and the delivery service to be assigned to the one or more local delivery workers is performed in consideration of the characteristics of each of the plurality of delivery tasks, and the plurality of The characteristics of each delivery service may include at least one of a characteristic related to the item information and a characteristic related to the delivery address information.

According to an embodiment, the characteristic related to the item information may include at least one of information related to whether the item requires fast delivery and information related to a unit cost of delivery of the item.

According to an embodiment, the characteristics related to the delivery location information may include at least one of information related to whether a vehicle can enter the delivery location and information related to a type of vehicle that can enter the delivery location.

According to one embodiment, when the number of delivery tasks determined to be assigned to the one or more local delivery members exceeds the quantity of delivery tasks that can be handled by the one or more local delivery members, the method for processing the delivery information is in charge of the delivery service. Generating one or more pieces of information requesting; and transmitting the one or more pieces of information to one or more local dispatcher devices.

According to one embodiment, the step of generating the one or more pieces of information includes determining the quantity and type of delivery tasks to be requested for each local delivery person and determining compensation to be paid according to the charge of the delivery task for each local delivery person. can do.

According to an embodiment, the delivery task allocation request information may further include delivery means information of the one or more local delivery agents, and the delivery means information may include vehicle characteristics when the delivery means is a vehicle.

According to one embodiment, the step of determining a delivery task to be assigned to the one or more local delivery people includes allocating at least some of the delivery tasks that can be performed on one or more preset delivery routes to the one or more local delivery people. can include

An electronic device for processing delivery information according to an embodiment includes a transceiver, a memory for storing instructions, and a processor, wherein the processor is connected to the transceiver and the memory, and information on desired delivery areas of one or more local delivery agents and Obtains delivery task assignment request information including desired processing quantity information, obtains delivery task information including item information and delivery address information corresponding to each of a plurality of delivery tasks, and obtains the delivery task allocation request information and the delivery task information Based on this, a delivery task to be assigned to the at least one local delivery person is determined from among a plurality of delivery tasks associated with the delivery task information.

Details of other embodiments are included in the detailed description and drawings.

According to the present disclosure, an electronic device and method for processing delivery information determine a delivery task to be assigned to a local delivery person among a plurality of delivery tasks, and determine whether to additionally recruit a local delivery person, thereby ensuring that all customer requests are met. It is possible to secure enough delivery manpower to reflect this, while preventing cost loss due to excessive delivery manpower. In addition, it is possible to secure a more efficient movement line compared to the case of assigning all delivery tasks to delivery workers hired in relation to the item delivery service, and it is possible to avoid the accumulation of work fatigue due to the concentration of delivery work.

Effects of the invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the description of the claims.

1 is a schematic configuration diagram illustrating a system for processing delivery information according to an embodiment.

2 is an operation flowchart of a delivery information processing method of an electronic device according to an embodiment.

3 is a diagram for illustratively describing a process via a base according to an embodiment.

4 is a diagram for illustratively explaining the quantity of delivery tasks that can be handled by a delivery person hired in relation to an item delivery service according to an embodiment.

5 is a diagram for illustratively explaining compensation to be paid to a local delivery person according to an embodiment.

6 is a diagram for illustratively explaining an operation of allocating a delivery task in consideration of characteristics of a plurality of delivery tasks according to an embodiment.

7 is an exemplary diagram of a configuration of an electronic device for processing delivery information according to an embodiment.

The terms used in the embodiments have been selected as general terms that are currently widely used as much as possible while considering the functions in the present disclosure, but they may vary depending on the intention or precedent of a person skilled in the art, the emergence of new technologies, and the like. In addition, in a specific case, there are also terms arbitrarily selected by the applicant, and in this case, the meaning will be described in detail in the corresponding description. Therefore, terms used in the present disclosure should be defined based on the meaning of the term and the general content of the present disclosure, not simply the name of the term.

In the entire specification, when a part is said to "include" a certain component, it means that it may further include other components, not excluding other components unless otherwise stated. In addition, terms such as "...unit" and "...module" described in the specification mean a unit that processes at least one function or operation, which is implemented as hardware or software, or a combination of hardware and software. It can be.

The expression of “at least one of a, b, and c” described throughout the specification means 'a alone', 'b alone', 'c alone', 'a and b', 'a and c', 'b and c' ', or 'all of a, b, and c'.

A “terminal” referred to below may be implemented as a computer or portable terminal capable of accessing a server or other terminals through a network. Here, the computer includes, for example, a laptop, desktop, laptop, etc. equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , IMT (International Mobile Telecommunication), CDMA (Code Division Multiple Access), W-CDMA (W-Code Division Multiple Access), LTE (Long Term Evolution), etc. It may include a handheld-based wireless communication device.

Hereinafter, with reference to the accompanying drawings, embodiments of the present disclosure will be described in detail so that those skilled in the art can easily carry out the present disclosure. However, the present disclosure may be implemented in many different forms and is not limited to the embodiments described herein.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

In describing the embodiments, descriptions of technical contents that are well known in the technical field to which the present invention pertains and are not directly related to the present invention will be omitted. This is to more clearly convey the gist of the present invention without obscuring it by omitting unnecessary description.

For the same reason, in the accompanying drawings, some components are exaggerated, omitted, or schematically illustrated. Also, the size of each component does not entirely reflect the actual size. In each figure, the same reference number is assigned to the same or corresponding component.

Advantages and features of the present invention, and methods for achieving them, will become clear with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments make the disclosure of the present invention complete, and common knowledge in the art to which the present invention belongs It is provided to fully inform the holder of the scope of the invention, and the present invention is only defined by the scope of the claims. Like reference numbers designate like elements throughout the specification.

At this time, it will be understood that each block of the process flow chart diagrams and combinations of the flow chart diagrams can be performed by computer program instructions. These computer program instructions may be embodied in a processor of a general purpose computer, special purpose computer, or other programmable data processing equipment, so that the instructions executed by the processor of the computer or other programmable data processing equipment are described in the flowchart block(s). It creates means to perform functions. These computer program instructions may also be stored in a computer usable or computer readable memory that can be directed to a computer or other programmable data processing equipment to implement functionality in a particular way, such that the computer usable or computer readable memory The instructions stored in are also capable of producing an article of manufacture containing instruction means that perform the functions described in the flowchart block(s). The computer program instructions can also be loaded on a computer or other programmable data processing equipment, so that a series of operational steps are performed on the computer or other programmable data processing equipment to create a computer-executed process to generate computer or other programmable data processing equipment. Instructions for performing processing equipment may also provide steps for performing the functions described in the flowchart block(s).

Additionally, each block may represent a module, segment, or portion of code that includes one or more executable instructions for executing specified logical function(s). It should also be noted that in some alternative implementations it is possible for the functions mentioned in the blocks to occur out of order. For example, two blocks shown in succession may in fact be executed substantially concurrently, or the blocks may sometimes be executed in reverse order depending on their function.

According to various embodiments, the system 100 for processing shipping information includes an electronic device 110 . Depending on the embodiment, the system 100 for processing delivery information may further include at least one of a hired deliveryman device 120 , a local deliveryman device 130 , and a customer device 140 . According to an embodiment, the system 100 for processing shipping information transmits and receives information between at least some of the electronic device 110, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140. Supported networks may be further included.

Each of electronic device 110 , hired carrier device 120 , local carrier device 130 and customer device 140 may include a transceiver, memory and processor. In addition, each of the electronic device 110, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140 means a unit that processes at least one function or operation, which is hardware or software. , or may be implemented as a combination of hardware and software. Meanwhile, throughout the embodiment, each of the electronic device 110, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140 is referred to as a separate device or server, but this may be a logically divided structure. and at least some of them may be implemented by separate functions in one device or server.

According to one embodiment, electronic device 110, hired carrier device 120, local carrier device 130, and customer device 140 may include a number of computer systems or computer software implemented as network servers. can For example, at least some of the electronic device 110, the hired courier device 120, the local courier device 130, and the customer device 140 communicate with other network servers through a computer network such as an intranet or the Internet. It may refer to a computer system and computer software that is connected to a sub-device capable of receiving a task execution request, performs a task in response to the request, and provides an execution result. In addition, at least some of the electronic device 110, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140 are connected to a series of applications that can operate on a network server and are internally or connected. It can be understood as a broad concept including various databases built in other nodes. For example, at least some of the electronic device 110, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140 are DOS, Windows, Linux, Unix (UNIX), or may be implemented using a network server program provided in various ways according to operating systems such as MacOS.

The electronic device 110 is a device that configures and provides various types of information. The electronic device 110 may allow a series of delivery tasks to proceed by processing information related to delivery. Specifically, the electronic device 110 transmits and receives delivery-related information, determines how to allocate delivery tasks, provides delivery-related information as a web page or application screen, or provides a web page or application screen in a receiving terminal. It can be provided as information that can be displayed, etc.

The electronic device 110 obtains delivery task allocation request information including desired delivery area information and desired processing quantity information of one or more local delivery agents. In addition, the electronic device 110 obtains delivery service information including item information and delivery address information corresponding to a plurality of delivery services. The electronic device 110 determines a delivery task to be assigned to at least one local delivery person among a plurality of delivery tasks associated with the delivery task information, based on the obtained delivery task assignment request information and the delivery task information.

The electronic device 110 may obtain delivery task assignment request information from the local delivery source device 130 and may obtain delivery task information from the customer device 140 or other external devices, but is not limited thereto. In addition, the electronic device 110 may provide the result of determining the delivery task to be assigned to the local delivery man to at least one of the local delivery man device 130 and the hired delivery man device 120, but is not limited thereto. .

More details related to the operation of the electronic device 110 will be described later with reference to FIG. 2 and the like.

The hired delivery man may include a delivery man hired in relation to the delivery service provided by the electronic device 110 . The hired delivery person is not limited to a regular hired person in relation to the delivery service. However, even if hired in the form of a contract worker, the hired deliveryman may have a contract cycle long enough to be recognized as a socially accepted service in relation to delivery service, and the contract cycle may be at least longer than the contract cycle of a local deliveryman. there is. For example, while a delivery man hired in the form of a contract worker renews or renews an employment contract every six months, a freelance local delivery man may perform a contract in which work is assigned on a daily basis.

The local delivery person includes various entities that perform delivery tasks, and includes, but is not limited to, entities assigned to delivery tasks in the form of freelancers. The local delivery person may be assigned at least one of a delivery job of transporting an item from a delivery starting point to a final destination, a delivery job of transporting an item from a delivery starting point to a base, and a delivery job of carrying an item from a delivery base to a delivery location. According to an embodiment, the electronic device 110 may reflect the customer's request without omission by requesting the processing of the delivery task to a freelance local delivery person (eg, requesting the processing of the delivery task on a daily basis). It is possible to secure sufficient delivery manpower while preventing cost loss due to excessive delivery manpower.

In addition, according to an embodiment, the electronic device 110 may allocate a delivery task to perform delivery according to a process via a base. More specifically, when the first delivery person carries the item from the delivery starting point to the delivery location by having the first delivery member perform delivery from the delivery starting point to the base and the second delivery member performing delivery from the base to the delivery point. It is possible to secure a more efficient traffic line compared to this, which increases delivery efficiency, and can also reduce the work fatigue of the first delivery person who has to continue driving for a long time.

Regarding the process via the base, the first delivery man may include a hired delivery man and a local delivery man, and the second delivery man may also include a hired delivery man and a local delivery man. That is, the employment type of the delivery person does not limit which part of the work the delivery person performs in relation to base delivery. However, in the following, for convenience of description, examples in which the process via the base corresponds to a process in which a local delivery man receives an item primarily transported to the base by a main delivery man and secondarily delivers the item to the delivery destination (main delivery man) will be described. Sources may include hired couriers and local couriers).

An example related to the base transit process will be described later with reference to FIG. 3 .

The hired deliveryman device 120 and the local deliveryman device 130 may receive information from the electronic device 110 or receive an input from the deliveryman and perform a corresponding operation. For example, the hired deliveryman device 120 may receive information related to delivery task assignment from the electronic device 110 and provide the information to the hired deliveryman. In addition, the local deliveryman device 130 obtains a request for assignment of delivery work from the local deliveryman and provides it to the electronic device 110, or receives information related to delivery work assignment from the electronic device 110 and delivers it locally. can be provided to the

A customer may correspond to a subject who has requested delivery of an item. The customer includes, but is not limited to, the subject who ordered the item. The customer device 140 may receive a user input from the customer or receive information from the electronic device 110 or the like, and perform a corresponding operation. For example, the customer device 140 may transmit item order information to the electronic device 110 in response to a customer's user input, or may receive real-time delivery information about an item order from the electronic device 110 and provide the same to the customer. .

At least one of the hired deliveryman device 120 and the local deliveryman device 130 of the embodiment may be implemented in the form of installing an application on a smartphone or in the form of installing an application on a POS device. . Furthermore, at least one of the hired deliveryman device 120 and the local deliveryman device 130 includes a function for identifying a barcode, and the main deliveryman and the local deliveryman read the item information by scanning the barcode of the item. In addition, the electronic device 110 may be requested to assign a delivery task, or a change in a delivery status may be notified to the electronic device 110 .

The electronic device 110 , the hired deliveryman device 120 , the local deliveryman device 130 and the customer device 140 may include a computer device, a mobile communication terminal, a server, and the like. The hired carrier device 120, the local carrier device 130, and the customer device 140 may include or be connected to an input device such as a touchpad, mouse, or keyboard for receiving user input. In addition, the hired deliveryman device 120, the local deliveryman device 130, and the customer device 140 may include or be connected to an output device such as a screen, speaker, interface device, etc. for providing information to a user. can Furthermore, the input and output devices of the hired driver device 120, the local driver device 130 and the customer device 140 may be integrally configured or interrelated, for example, the hired driver device 120 , An interface for receiving a user input may be displayed on at least one of the local dispatcher device 130 and the customer device 140 .

Operations related to a series of information processing methods according to various embodiments may be implemented by a single physical device or may be implemented by organically combining a plurality of physical devices. For example, some of the components included in the delivery information processing system 100 may be implemented by one physical device, and the remaining components may be implemented by another physical device. For example, one physical device may be implemented as a part of the electronic device 110, and another physical device may be implemented as a part of the local dispatcher device 130 or other external devices. In some cases, each of the components included in the system 100 for processing delivery information is distributed and arranged in different physical devices, and the distributed components are organically combined, so that the system for processing delivery information ( 100) may be implemented to perform the functions and operations. For example, the electronic device 110 of this specification includes at least one sub-device, and some operations described as being performed by the electronic device 110 are performed by a first sub-device, and some other operations are performed by a second sub-device. It may also be performed by the device.

Referring to FIG. 2 , the electronic device 110 according to an embodiment obtains delivery task assignment request information (210). The delivery task allocation request information includes information on desired delivery areas and desired processing quantity information of one or more local delivery personnel. In relation to this, desired delivery area information may be determined based on the location of the final destination. For example, when the desired delivery area of a local delivery person is Seoul, the electronic device 110 may assign delivery tasks that have Seoul as the delivery destination to the corresponding delivery person.

Depending on the embodiment, information on the desired delivery area may be determined based on a location of a delivery starting point or based on various criteria, such as comprehensively considering a delivery route. For example, when the desired delivery area of a local delivery person is Pyeongtaek, the electronic device 110 may assign delivery tasks in which items are shipped and delivered from Pyeongtaek.

According to one embodiment, the delivery task allocation request information may further include delivery method information of one or more local delivery personnel. The delivery method information may include various types of delivery means such as walking, vehicle, and bicycle. Furthermore, the delivery means information according to an example includes vehicle characteristics when the delivery means is a vehicle, and the characteristics of the vehicle may include, for example, information for determining whether the vehicle is available for commercial use. Furthermore, the characteristics of the vehicle according to an example may determine whether the vehicle can enter a specific delivery destination or whether the vehicle can move on a specific delivery route by including overall size information of the vehicle.

The electronic device 110 may receive delivery task assignment request information from one or more local delivery source devices 130, but is not limited thereto.

The electronic device 110 obtains delivery service information including item information and delivery address information corresponding to a plurality of delivery services (220). The delivery service information includes item information to be delivered and delivery address information that is the final destination of delivery. The electronic device 110 may receive information on delivery tasks from the customer device 140, but is not limited thereto.

Based on the delivery task assignment request information and the delivery task information, the electronic device 110 determines a delivery task to be assigned to one or more local delivery personnel among a plurality of delivery tasks associated with the delivery task information (230). In this regard, the electronic device 110 may determine to request at least some of one or more local delivery workers to process delivery work according to a process via the base. As described above, the process via the base may include a process in which the local delivery man receives the item primarily transported to the base by the main delivery man and secondarily delivers the item to the delivery destination.

According to an embodiment, the electronic device 110 may allocate at least some of the delivery tasks that can be performed on one or more preset delivery routes to one or more local delivery personnel. For example, the electronic device 110 determines which of one or more preset delivery routes to assign a specific delivery task to, and to which local delivery person to assign the delivery route to, thereby assigning the specific delivery task to a local delivery person. can decide whether to assign

More specifically in connection with the operation of determining the delivery task to be assigned to the local delivery man, the electronic device 110 provides one or more hired delivery men (hired in connection with the item delivery service provided by the electronic device 110). In order to determine the delivery tasks to be assigned and the delivery tasks to be assigned to the one or more local delivery people, information on the quantity of delivery tasks that can be handled by one or more hired delivery members may be determined. In this regard, the quantity of delivery tasks that can be handled by one or more hired deliverymen may be determined based on information received from the one or more hired deliveryman devices 120 . For example, the electronic device 110 may receive a request for assignment of a delivery man from one or more hired delivery man devices 120 and determine the number of delivery tasks that can be processed by summing up the requested assignment quantities. Alternatively, the electronic device 110 checks whether or not the deliveryman is at work from one or more hired deliveryman devices 120, and based on the past delivery history of the deliveryman who went to work, the quantity expected to be processed for each deliveryman who went to work is calculated. It is possible to determine the number of delivery tasks that can be processed by summing them. Alternatively, the electronic device 110 may determine the number of delivery tasks that can be processed by checking whether or not the deliveryman is at work from one or more hired deliveryman devices 120 and summing up the minimum allocated quantity set for each deliveryman who has been at work. there is. In addition, the electronic device 110 may determine the number of delivery tasks that can be processed by one or more hired deliverymen according to various embodiments.

The information on the quantity of delivery tasks that can be handled by one or more hired couriers may include at least one of a first quantity that can be transported by one or more hired couriers to a delivery destination and a second quantity that can be transported to a base by one or more hired couriers. can In addition, according to the embodiment, the quantity information of the delivery work that can be handled by one or more hired delivery workers is obtained by multiplying the first quantity that can be transported to the delivery destination by a preset first weight, and the second delivery service that can be transported to the base by one or more hired delivery workers. It may include a result obtained by multiplying the quantity by a predetermined second weight and summing it up. In addition, information on the quantity of delivery tasks that can be handled by one or more hired delivery workers may be determined by further considering other factors such as a third quantity that can be returned by one or more hired delivery workers.

In addition, information on the quantity of delivery work that can be handled by one or more hired deliverymen may be determined by considering whether or not the deliveryman can actually be put into work, and whether the deliveryman can actually be put into work is determined by the deliveryman's In addition to whether or not you go to work, various factors such as whether the delivery person's work place is the same as the delivery departure point, whether the delivery person's work place is within a short distance from the delivery departure point, and whether it is easy to move to the delivery location considering the delivery route of the delivery person It can be determined by considering at least some of them.

An example of the number of delivery tasks that can be handled by one or more hired delivery workers is shown in FIG. 4 ( 400 ). The quantity of delivery tasks that can be handled by the hired delivery person may be determined according to various criteria including business time zone (W1/W2) and delivery area (EAST/WEST/SOUTH).

As described above, the electronic device 110 determines that it can actually be put in for processing a plurality of delivery requests obtained from one or more users among the "quantity of delivery tasks that can be handled by the hired delivery person" determined according to various criteria. By summing up the quantity, the quantity of delivery work that can be handled by the hired delivery person can be finally calculated. For example, if it is to be determined whether there is a problem with the delivery service in the EAST region, the electronic device 110 sums up the quantity of delivery service that can be handled by the delivery person employed in the EAST region, thereby determining the number of delivery services that can be handled by the delivery person. Quantity can be finally calculated

The electronic device 110 may determine the delivery tasks to be assigned to the one or more hired drivers and the delivery tasks to be assigned to the one or more local drivers based on information on the quantity of delivery tasks that can be handled by the one or more hired drivers. there is. According to one embodiment, the electronic device 110 allocates at least some of the plurality of delivery tasks to one or more hired delivery workers within a range that does not exceed the number of delivery services that can be handled by the one or more hired delivery workers, It is possible to determine whether to assign a delivery task determined not to be assigned to at least one hired delivery person among a plurality of delivery tasks to a local delivery person. In this case, the electronic device 110 determines whether to allocate to one or more hired delivery workers with respect to the delivery tasks determined not to be assigned to one or more hired delivery workers among a plurality of delivery tasks and not to be assigned to one or more local delivery workers. can also judge.

For example, if the number of delivery tasks that can be handled by one or more hired delivery people is 6000 and the number of delivery tasks is 10000, the electronic device 110 preferentially assigns 4000 delivery tasks to one or more hired delivery people. Then, it is determined whether to assign the remaining 6000 delivery tasks to local delivery workers, and if it is determined that 5500 delivery tasks can be assigned to local delivery workers, but it is difficult to allocate the remaining 500 delivery tasks to local delivery workers, 500 delivery tasks can be assigned. You may reconsider whether to assign the task to a hired delivery person.

In addition to the foregoing embodiment, the electronic device 110 first assigns at least some of the plurality of delivery tasks to local delivery workers within a range that does not exceed the number of delivery tasks that can be handled by one or more hired delivery workers, and assigns the rest to local delivery workers. Assignment of delivery tasks, such as assigning to one or more hired delivery workers, may be performed according to various methods without being limited to a specific embodiment.

An operation of determining a delivery task to be assigned to one or more hired delivery workers and a delivery task to be assigned to one or more local delivery workers may be performed in consideration of characteristics of a plurality of delivery tasks. In this regard, the plurality of delivery task-specific characteristics may include at least one of item information-related characteristics and delivery destination information-related characteristics.

Determining delivery tasks to be assigned to one or more hired delivery workers and delivery tasks to be assigned to one or more local delivery workers in consideration of characteristics of a plurality of delivery services will be described later with reference to FIG. 6 .

When the number of delivery tasks determined to be allocated to one or more local delivery personnel exceeds the quantity of delivery tasks that can be handled by one or more local delivery personnel, the electronic device 110 generates one or more pieces of information for requesting responsibility for delivery work. And, the generated one or more pieces of information may be transmitted to one or more local delivery source devices 130 . In this case, the local delivery person device 130, which is the transmission target of the information requesting the person in charge of the delivery task, is a local delivery person having a pre-assigned delivery task (in this case, the pre-assigned delivery task corresponds to reference numeral 230). It may include, but is not limited to, a device of a delivery task that is determined to be assigned to one or more local delivery workers in the operation, and includes a device of a local delivery worker for which the assigned delivery task does not yet exist. You may. In relation to this, the electronic device 110 determines the quantity and type of delivery tasks to be requested for each local delivery person, determines compensation to be paid according to the charge of the delivery task for each local delivery person, and requests one or more delivery tasks. information can be generated.

An example related to determining the compensation to be paid according to the person in charge of the delivery task for each local delivery person will be described later with reference to FIG. 5 .

Referring to FIG. 3 , reference numeral 310 shows a general delivery process that does not pass through a base according to an embodiment. In this case, since the delivery person departing from the delivery starting point 301, such as a delivery camp, must visit a plurality of delivery locations that are not very far from each other, delivery takes a long time, and even in that method, a vehicle for delivery is transported to a specific location. Since the item must be transported by repeatedly going back and forth between the vehicle and the delivery location after parking in the parking lot, not only timely delivery becomes difficult, but also the fatigue of the delivery person quickly accumulates.

Meanwhile, an example of a base transit process is shown at reference numeral 320 . The base-passing process includes a process in which a local delivery man receives an item primarily transported to the base by a main delivery man and secondarily delivers the item to a delivery destination. In the case of following the process via the base, since the delivery man only needs to transport a plurality of items to the base, timely delivery is possible and there is a great advantage in terms of fatigue of the delivery man. In addition, even in the case of a local delivery person, by setting a base that is more convenient for delivery work, the local delivery person can carry items from the base to the delivery destination without having to repeatedly go back and forth between the vehicle and the delivery location. There is an advantage to being Furthermore, since the local delivery man only needs to receive the item transported to the base by the main delivery man without having to directly take over the item transported to the base from the main delivery man, there is also an advantage that time constraints are reduced.

According to one embodiment, at least some of the plurality of items processed according to the process via the base may be loaded onto a vehicle by loading them on one rolltainer. In this case, the main delivery man arriving at the base can quickly drop off the plurality of items processed according to the process via the base by unloading the rolltainer from the vehicle.

However, the role of the local delivery person is not limited to receiving the items transported to the base and secondarily delivering them to the destination, and the local delivery person carries out a series of processes from the delivery point (e.g., the delivery point) to the delivery point. Tasks can also be assigned.

Referring to FIG. 5 , an example of a result of determining compensation to be paid according to a person in charge of delivery work according to an embodiment is shown (500). Compensation to be paid according to the responsibility of the delivery task may include a case where no incentive is provided (PP not applied), a case where incentives are provided (PP applied) and a case where a higher incentive is provided (Red recruitment). Red recruitment may correspond, for example, when it is necessary to urgently recruit local deliverymen or when it is determined that additional recruitment of local deliverymen is difficult even if an incentive is provided.

In addition, depending on the embodiment, the compensation to be paid according to the person in charge of the delivery task may vary depending on the type of delivery task. Compensation (VCPU) may be different, and compensation may also be different depending on the delivery area (EAST/WEST/SOUTH, etc.).

According to one embodiment, the electronic device 110 may include a local delivery person's acceptance rate for a request in charge of a delivery task, a total number of delivery tasks to be assigned, a type of delivery item corresponding to a delivery task to be assigned, and one or more Compensation to be paid for each local deliveryman may be determined based on at least one of the number of local deliverymen to whom information may be transmitted and the type of local deliverymen to whom one or more pieces of information may be transmitted. In relation to this, the acceptance rate of the local delivery person may include an acceptance rate determined based on the quantity and type of delivery tasks requested to be in charge and compensation to be paid according to the charge of the delivery task. In addition, the type of local delivery person is a local delivery person for which a pre-assigned delivery task exists (in this case, the pre-assigned delivery task is a delivery task determined to be assigned to one or more local delivery personnel in an operation corresponding to reference numeral 230). It may include, but is not limited to) a first type corresponding to and a second type corresponding to a local delivery person to whom the assigned delivery service does not yet exist.

Regarding the consideration of the type of local delivery person, more specifically, the electronic device 110 may determine compensation to be paid for each local delivery person in consideration of the type of local delivery person, and determine the number of delivery tasks to be assigned and type can be determined. For example, the electronic device 110 has a higher probability that, in the case of a local deliveryman who has not yet sent a delivery task assignment request, the effort to prepare for the delivery task is greater than that of a local deliveryman who has already sent a delivery task assignment request. Request a local carrier who has not sent a delivery assignment request to be in charge of a smaller delivery quantity, considering that the intention to perform the delivery assignment on the date is smaller than the local carrier who has already sent a delivery assignment request; may offer a higher reward in return for the allocation of

According to an embodiment, the electronic device 110 may request a local delivery person to be in charge of the delivery service in consideration of at least one of real-time weather information near the delivery route and weather forecast information near the delivery route. For example, when the electronic device 110 includes real-time weather information and weather forecast information near a delivery route including weather conditions in which activities are restricted or discomfort index increases, such as rainy weather, cold waves, or heat waves, recruitment of local delivery workers is more difficult than usual. You can offer higher rewards by predicting that it will be difficult.

Referring to FIG. 6 , the electronic device 110 according to an embodiment determines delivery tasks to be assigned to one or more hired delivery workers and delivery tasks to be assigned to one or more local delivery workers in consideration of characteristics of a plurality of delivery services. The plurality of delivery task-specific characteristics may include at least one of a characteristic related to item information and a characteristic related to delivery address information.

The characteristic related to item information according to an embodiment may include at least one of information related to whether the item requires rapid delivery and information related to a unit cost of delivery of the item. For example, the electronic device 110 considers that a delivery person hired in relation to the item delivery service is more likely to have a higher level of proficiency in the delivery task than a local delivery person performing the delivery task as a freelancer. Therefore, the hired delivery person is given priority to a delivery job with a relatively high unit price or a delivery job that requires fast delivery, while a delivery job with a relatively low unit price or a general delivery job (not requiring fast delivery) is given to the local delivery person. You can request to be in charge of unsolicited delivery services).

In addition, the characteristics related to the item information may include at least one of whether an item needs to be damaged, whether an item needs to be delivered to maintain freshness, and whether an item whose weight exceeds a preset standard. Alternatively, the unit shipping cost of an item may be flexibly determined by reflecting various characteristics related to item information.

In relation to this, the unit price of the delivery service may be determined in consideration of the type of delivery service (or may have been previously determined in consideration of the type of delivery service). In addition to the criteria described at reference numeral 500, the type of delivery task is, for example, whether an item needs to be damaged, whether it is an item that needs to be delivered while maintaining freshness, whether it is an item that needs fast delivery, and an item whose weight exceeds a preset standard. It can be determined by considering whether it is a delivery service for .

According to an embodiment, the characteristics related to the delivery location information may include at least one of information related to whether a vehicle can enter the delivery location and information related to a type of vehicle that can enter the delivery location. For example, when it is impossible to enter a vehicle at a delivery location (eg, an apartment complex without a car on the ground), the electronic device 110 preferentially assigns the delivery task of transporting items to the corresponding delivery location to a local delivery person, or according to a process via a base. You can assign a delivery task from the base to the delivery destination to a local delivery person while having the item delivered. Alternatively, even when vehicles are allowed to enter the delivery area, but vehicles for delivery work are prohibited from entering, the electronic device 110 preferentially assigns the delivery task of transporting items to the corresponding destination to a local delivery person, or passes through the base. You can assign delivery tasks from bases to destinations to local delivery agents while having them ship items according to a process.

Alternatively, if it is possible to enter the delivery area by vehicle, but it is difficult to enter the large vehicle for logistics delivery, a local delivery person performing delivery using a small vehicle may be able to enter the vehicle to the delivery location (600). In this case, the electronic device 110 preferentially assigns the delivery task of transporting the item to the corresponding delivery destination to a local delivery person who can perform small-scale delivery using a small vehicle, or delivers the item according to a process via the base. A local delivery person can be assigned a delivery task from the base to the delivery destination.

Referring to FIG. 7 , the electronic device 110 includes a transceiver 710, a processor 720, and a memory 730. The electronic device 110 may be connected to the local delivery agent device 130 and other external devices through the transceiver 710 and exchange data.

The processor 720 may include at least one device described above with reference to FIGS. 1 to 6 or may perform at least one method described above with reference to FIGS. 1 to 6 . The memory 730 may store information for performing at least one method described above through FIGS. 1 to 6 . Memory 730 may be volatile memory or non-volatile memory.

The processor 720 may execute a program and control the electronic device 110 to provide information. Program codes executed by the processor 720 may be stored in the memory 730 .

Also, the electronic device 110 according to an embodiment may further include an interface capable of providing information to a user.

On the other hand, preferred embodiments of the present invention have been disclosed in the present specification and drawings, and although specific terms have been used, they are only used in a general sense to easily explain the technical content of the present invention and help understanding of the present invention. It is not intended to limit the scope of the invention. It is obvious to those skilled in the art that other modified examples based on the technical idea of the present invention can be implemented in addition to the embodiments disclosed herein.

An electronic device or terminal according to the above-described embodiments includes a processor, a memory for storing and executing program data, a permanent storage unit such as a disk drive, a communication port for communicating with an external device, a touch panel, and a key ), user interface devices such as buttons, and the like. Methods implemented as software modules or algorithms may be stored on a computer-readable recording medium as computer-readable codes or program instructions executable on the processor. Here, the computer-readable recording medium includes magnetic storage media (e.g., read-only memory (ROM), random-access memory (RAM), floppy disk, hard disk, etc.) and optical reading media (e.g., CD-ROM) ), and DVD (Digital Versatile Disc). A computer-readable recording medium may be distributed among computer systems connected through a network, and computer-readable codes may be stored and executed in a distributed manner. The medium may be readable by a computer, stored in a memory, and executed by a processor.

This embodiment can be presented as functional block structures and various processing steps. These functional blocks may be implemented with any number of hardware or/and software components that perform specific functions. For example, embodiments may include integrated circuit configurations such as memory, processing, logic, look-up tables, etc., that may execute various functions by means of the control of one or more microprocessors or other control devices. can employ them. Similar to components that can be implemented as software programming or software elements, the present embodiments include data structures, processes, routines, or various algorithms implemented as combinations of other programming constructs, such as C, C++, Java ( It can be implemented in a programming or scripting language such as Java), assembler, Python, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. In addition, this embodiment may employ conventional techniques for electronic environment setting, signal processing, and/or data processing. Terms such as “mechanism”, “element”, “means” and “composition” may be used broadly and are not limited to mechanical and physical components. The term may include a meaning of a series of software routines in connection with a processor or the like.

The foregoing embodiments are merely examples and other embodiments may be implemented within the scope of the claims described below.

Claims

In the method of processing shipping information in an electronic device,

obtaining delivery task allocation request information including desired delivery area information and desired processing quantity information of at least one local delivery person;

obtaining delivery service information including item information and delivery address information corresponding to a plurality of delivery services; and

Determining a delivery task to be assigned to the at least one local delivery person among a plurality of delivery tasks associated with the delivery task information, based on the delivery task assignment request information and the delivery task information.
According to claim 1,

The step of determining a delivery task to be assigned to the one or more local delivery people

Determining to request at least some of the one or more local delivery agents to process delivery work according to a process via a base,

The process via the base includes a process in which a local delivery man receives the item primarily transported by the main delivery man to the base and secondarily delivers the item to the delivery destination.
According to claim 1,

The step of determining a delivery task to be assigned to the one or more local delivery people

Determining quantity information of delivery tasks that can be handled by one or more hired deliverymen; and

Determining a delivery task to be assigned to the one or more hired couriers and a delivery task to be assigned to the one or more local couriers based on information on the quantity of delivery tasks that can be handled by the one or more hired couriers; and ,

The information on the quantity of delivery tasks that can be handled by the one or more hired deliverymen is at least one of a first quantity that the one or more hired deliverymen can deliver to the delivery destination and a second quantity that the one or more hired deliverymen can deliver to the base. including,

The method of processing delivery information, characterized in that the one or more hired deliverymen are hired in relation to an item delivery service provided by the electronic device.
According to claim 3,

Determining a delivery task to be assigned to the one or more hired delivery people and a delivery task to be assigned to the one or more local delivery people

allocating at least some of the plurality of delivery tasks to the one or more hired delivery workers within a range that does not exceed the number of delivery services that can be handled by the one or more hired delivery workers; and

And a step of determining whether to assign a delivery task not assigned to the one or more hired delivery personnel among the plurality of delivery tasks to the one or more local delivery personnel.
According to claim 4,

Re-determining whether to allocate to the one or more hired delivery workers for the delivery work determined not to be assigned to the one or more hired delivery workers and not to be assigned to the one or more local delivery workers among the plurality of delivery services Shipping information processing method further comprising.
According to claim 3,

The step of determining the delivery tasks to be assigned to the one or more hired deliverymen and the delivery tasks to be assigned to the one or more local deliverymen is performed in consideration of the characteristics of each of the plurality of delivery tasks,

The plurality of delivery service-specific characteristics include at least one of a characteristic related to the item information and a characteristic related to the delivery address information.
According to claim 6,

The characteristic related to the item information includes at least one of information related to whether the item requires fast delivery and information related to a unit cost of delivery of the item.
According to claim 6,

The delivery information processing method characterized in that the characteristic associated with the delivery location information includes at least one of information related to whether a vehicle can enter the delivery location and information related to a type of vehicle that can enter the delivery location.
According to claim 3,

If the number of delivery tasks determined to be allocated to the one or more local delivery members exceeds the number of delivery tasks that can be handled by the one or more local delivery members,

generating one or more pieces of information requesting responsibility for delivery; and

Shipping information processing method characterized in that it further comprises the step of transmitting the one or more information to one or more local deliveryman devices.
According to claim 9,

Generating the one or more pieces of information

A delivery information processing method comprising the step of determining the quantity and type of delivery tasks to be requested for each local delivery person and determining compensation to be paid according to the charge of delivery work for each local delivery person.
According to claim 1,

The delivery task assignment request information further includes delivery method information of the one or more local delivery personnel,

Wherein the delivery means information includes vehicle characteristics when the delivery means is a vehicle.
According to claim 1,

The step of determining a delivery task to be assigned to the one or more local delivery people

and allocating at least some of the delivery tasks that can be performed on one or more predetermined delivery routes to the one or more local delivery personnel.
A computer-readable non-transitory recording medium on which a program for executing the method of claim 1 is recorded on a computer.
In an electronic device for processing delivery information,

a transceiver, memory for storing instructions and a processor;

The processor is connected to the transceiver and the memory,

Obtaining delivery task assignment request information including desired delivery area information and desired processing quantity information of one or more local carriers;

Obtaining delivery service information including item information and delivery address information corresponding to a plurality of delivery services;

Based on the delivery task assignment request information and the delivery task information, determining a delivery task to be assigned to the at least one local delivery person among a plurality of delivery tasks associated with the delivery task information.