WO2023060897A1 - Processing method, smart device and storage medium - Google Patents

Processing method, smart device and storage medium Download PDF

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Publication number
WO2023060897A1
WO2023060897A1 PCT/CN2022/094273 CN2022094273W WO2023060897A1 WO 2023060897 A1 WO2023060897 A1 WO 2023060897A1 CN 2022094273 W CN2022094273 W CN 2022094273W WO 2023060897 A1 WO2023060897 A1 WO 2023060897A1
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WIPO (PCT)
Prior art keywords
information
interface
preset
instruction
recommended
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PCT/CN2022/094273
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French (fr)
Chinese (zh)
Inventor
朱荣昌
邵刚
梁文斌
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深圳传音控股股份有限公司
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Priority claimed from CN202111194891.5A external-priority patent/CN113641110B/en
Priority claimed from CN202111280217.9A external-priority patent/CN113704631B/en
Priority claimed from CN202111308433.XA external-priority patent/CN113742027B/en
Application filed by 深圳传音控股股份有限公司 filed Critical 深圳传音控股股份有限公司
Publication of WO2023060897A1 publication Critical patent/WO2023060897A1/en

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces

Definitions

  • the present application relates to the technical field of terminal processing, and in particular to a processing method, an intelligent device, and a storage medium.
  • the main purpose of the present application is to provide a processing method, an intelligent device and a storage medium, aiming at solving the problem of poor human-computer interaction efficiency.
  • the present application provides a processing method, which includes the following steps: Step S1: responding to the first preset operation, and/or, responding to satisfying the first preset condition; Step S2: based on The first preset strategy processes at least one recommended interaction instruction, wherein the at least one interaction instruction is obtained according to key information; and/or in response to satisfying the second preset condition, corresponding processing is performed according to the second preset strategy; and /or, in response to the first preset operation not satisfying the second preset condition and satisfying a third preset condition, perform corresponding processing according to a third preset strategy.
  • the step S1 includes: step S1A1: obtaining key information in response to the smart device meeting the first preset condition; step S1A2: obtaining at least one recommended interaction instruction according to the key information; the step S2 includes: : Step S2A: Outputting the at least one recommended interaction instruction according to the first preset strategy; wherein, the first preset condition includes at least one of the following: wrong interaction instructions are input for more than a preset number of times, and are not received within a preset time period The correct interaction instruction is received, the preset function trigger information is obtained, the preset identity information is obtained, the associated device is connected, the preset information is received, and the network preset connection is received; the key information includes at least one of the following: error Interaction instructions, instruction keywords in wrong interaction instructions, functions currently used by smart devices, functions to be triggered by smart devices, user identities, application scenarios, interaction result keywords, associated device information, and preset information keywords.
  • the first preset condition includes at least one of the following: wrong interaction instructions are input for more than a preset
  • step S1A2 includes: after performing the operation according to the voice interaction instruction, when performing the return operation and inputting the voice interaction instruction again, confirming that the voice interaction instruction is a wrong interaction instruction; and/or the same user input the previous When the time interval between the voice interaction instruction and the subsequent voice interaction instruction is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction.
  • the key information includes the erroneous interaction instruction and/or the instruction keyword in the erroneous interaction instruction
  • the step S1A1 includes: combining the erroneous interaction instruction and/or the instruction keyword Matching with the interaction instructions in the database; confirming the interaction instructions whose matching value exceeds the threshold as recommended interaction instructions.
  • matching the wrong interaction instruction and/or the instruction keyword with the interaction instruction in the database includes: confirming the user intention according to the wrong interaction instruction and/or the instruction keyword; acquiring The interaction instruction in the database and the matching value of the user intention.
  • step S2A includes: displaying the erroneous interaction instruction and the recommended interaction instruction related to the erroneous interaction instruction in association on the display interface.
  • the obtaining key information includes: obtaining the function currently used by the smart device according to the display interface of the smart device; the step S1A2 includes: obtaining information associated with the function currently used by the smart device At least one recommended interaction command.
  • the acquiring at least one recommended interaction instruction associated with the function currently used by the smart device includes at least one of the following: acquiring at least one recommended interaction instruction associated with an operable control in the display interface of the smart device Recommending an interaction instruction; obtaining at least one recommended interaction instruction associated with the display content in the display interface of the smart device; obtaining at least one recommendation associated with the previous or next display interface in the current display interface of the smart device Interactive commands.
  • the method further includes: when it is detected that an interface jump occurs, acquiring a new recommended interaction instruction according to the information of the interface after the jump.
  • step S1A2 includes: obtaining the associated device information, the associated device information including: function and location; obtaining at least one recommended interaction instruction according to the associated device information.
  • the method further includes: in response to the first operation and/or the first voice instruction, determining a target recommended interaction instruction from the at least one recommended interaction instruction; and responding according to the target recommended interaction instruction.
  • step S2A includes: monitoring feedback information of the smart device for the interaction instruction; and outputting the at least one recommended interaction instruction when the smart device receives the interaction instruction but does not output feedback information.
  • outputting the at least one recommended interaction instruction includes: when the smart device receives an interaction instruction but does not output feedback information, confirming the The interaction instruction is the wrong interaction instruction; the at least one recommended interaction instruction is output according to the wrong interaction instruction; wherein, the at least one recommended interaction instruction includes: a recommended interaction instruction related to the key information and a system general recommended interaction instruction.
  • step S1A2 includes: acquiring a commonly used recommended interaction instruction of the first application as the at least one recommended interaction instruction according to the historical frequently used functions and/or historical interaction instruction usage records of the currently used first application.
  • the method further includes: outputting frequently-used recommended interaction instructions of the first application according to the first preset strategy, and setting the deleted recommended interaction instructions as non-used in response to the deletion of the frequently-used recommended interaction instructions.
  • Recommend interactive commands
  • step S2A includes: acquiring user information, and if the current user is a new user, outputting a recommendation interaction instruction associated with the key information; and/or, if the current user is an old user, recommending Use records of interactive instructions, determine the commonly used recommended interactive instructions of the current user, output the commonly recommended interactive instructions of the current user; and/or if the current user is an old user, output commonly used recommended interactive instructions, and request display A control for other partial recommended interactive instructions, wherein the control for requesting to display other partial recommended interactive instructions is used to obtain all recommended interactive instructions associated with the key information; and/or obtain the identity information of the current user, the current
  • the user's identity information includes age and/or face image information, if the current user is an old man and/or a child, then voice output the at least one recommended interaction instruction; and/or, if the current user is not an old man and /or the child, the interface outputs the at least one recommended interactive instruction; and/or acquires the software version information of the first application currently in use, and acquires the newly
  • the at least one recommendation interaction instruction includes: a recommendation interaction instruction related to the key information and a general system recommendation interaction instruction; step S2A includes: preferentially displaying and/or highlighting recommendations related to the key information Interactive commands.
  • step S1A2 further includes: when obtaining the recommended interaction instruction from the server fails, obtaining the recommended interaction instruction associated with the key information from the local database.
  • step S1 includes: step S1AA: obtaining at least one recommended interaction instruction according to key information in response to the first preset operation;
  • the first preset operation includes at least one of the following: an operation of triggering a voice input control; an operation of triggering a voice instruction prompt; an operation of triggering interface switching; inputting wrong interaction instructions exceeding a preset number of times; and /or the key information includes at least one of the following: the instruction keyword in the wrong interaction instruction; the function currently used by the smart device; the function to be triggered by the smart device; the identity of the user; Information of the first application in the device; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
  • step S2 includes: outputting prompt information, in response to the selection operation, outputting a corresponding recommended interaction instruction according to the selection result; and/or outputting prompt information, responding to no response to the prompt information, according to the first
  • the preset policy outputs the at least one recommended interaction instruction; and/or acquires the attribute information of the at least one recommended interaction instruction, and outputs the at least one recommended interaction instruction in different regions according to the attribute information; and/or Responding to the fact that the smart device does not meet the preset condition, acquiring an associated device associated with the smart device, and sending the at least one recommended interaction instruction to the associated device, so that the associated device outputs the at least one Recommending an interaction instruction; and/or obtaining the quantity of the at least one recommended interaction instruction, and outputting the at least one recommended interaction instruction according to the first sub-preset strategy when the quantity of the at least one recommended interaction instruction exceeds a threshold; And/or, when the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the
  • the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device Does not have the display authority for recommended interaction instructions; the recommended interaction instructions are related to associated devices.
  • the method further includes: if a non-voice operation is detected before step S1AA, determining a corresponding target interaction instruction from the at least one recommended interaction instruction according to the non-voice operation; outputting the At least one recommended interaction instruction is provided, and the target interaction instruction is marked.
  • the step S1 includes: step S1B: outputting the first interface in response to the first preset operation, and/or outputting the second interface in response to satisfying the first preset condition;
  • the step S2 includes: Step S2B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying a second preset condition.
  • the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the first information within a preset time period to the first information; and/or the first interface includes at least one of the following: an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation with a function different from that of the update control Interaction instructions; the wake-up interface of the preset application or service; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; associated with the preset application or service The recommended interaction instruction; the control intention corresponding to the first information; the recommended interaction instruction associated with the first information; the interface after responding according to the first information; the recommended interaction instruction associated with the current scene.
  • outputting the first interface includes: in response to the running operation of the preset application or service, when the running operation is different from the function of the preset application or service When matching, the first interface is output, and the first interface includes at least one of the following: operation failure information; recommended instructions corresponding to the operation of the preset application or service; corresponding to the application or service associated with the operation operation the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction corresponding to the functional configuration of the preset application or service; the update control used to update the first interface; A recommendation instruction associated with the control; a recommendation instruction different from the function of the update control; a recommendation instruction and/or an update control associated with the function of updating the preset application or service; and/or, in response to the preset application or the running operation of the service, when the running operation matches the function of the preset application or service, the first interface is output, and the first interface includes at least one of the following: the default application or service a running interface
  • the first interface including the recommended interactive instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene; and/or, in response to obtaining the first information, outputting a first interface corresponding to the matching result according to the matching result of the first information and preset information; and/or, in response to obtaining the first information, determining according to the first information or generate a control intent, and output a first interface corresponding to the control intent; and/or, in response to obtaining the first information, and the first information cannot determine or generate a control intent, output a first interface corresponding to the first interface
  • the first interface corresponding to the recommended interactive instruction associated with the information; and/or, in response to the acquisition of the first information, and the first information can determine or generate multiple control intentions
  • outputting a first interface corresponding to the matching result includes: outputting a first interface for executing the first information in response to the matching of the first information with preset information; and/or, in response to The first information does not match the preset information, and there is preset information whose semantic similarity with the first information is greater than a preset value, outputting a first interface including selection prompt information, the selection prompt information including selection Whether to execute the prompt information of the first information, and/or select whether to store the prompt information of the first information.
  • outputting a first interface corresponding to the matching result according to a matching result between the first information and preset information includes: responding to the first information
  • the first language information does not match the preset language information, and a first interface including recommended instructions is output, and the language information of the recommended instructions matches the preset language information and/or the first language information.
  • outputting the first interface corresponding to the control intention includes: responding to the control intention satisfying a preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention.
  • responding directly according to the control intention includes: responding to the control intention meeting the preset control intention Intention conditions, wake up, start or run at least one preset application or service, and output a first interface including a recommended interaction instruction, and/or the running interface of the preset application or service, wherein the recommended interaction instruction is related to the preset Assume that the application or service is associated, and/or associated with the first information.
  • outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • the step of determining at least one target control intention from the plurality of control intentions includes: responding to a confirmation operation, and/or responding to the target control intention meeting a preset control intention condition, and/or responding Outputting a first interface in response to the target control intention based on the target control intention; and/or, in response to no confirmation operation being received, and/or the target control intention not satisfying the preset control intention condition, Then output the first interface including the target control intention, and/or the control-associated device outputs the first interface including the target control intention; and/or, in response to not receiving the confirmation operation, and/or the at least one If the target control intention does not satisfy the preset control intention condition, a first interface including recommended interaction instructions is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention condition.
  • meeting the first preset condition includes at least one of the following: the current scene information meets the preset scene condition; the current application or service belongs to the preset list; the running result of the current application or service meets the preset result condition; The operation result of the application or service does not meet the preset result condition; the received first information meets the preset information condition; the first interface meets the preset interface condition, wherein the preset interface condition includes at least one of the following: there is a blank area; The font size meets the preset size value; the screen brightness meets the preset brightness value; the input second information is received; the received second information meets the preset information condition, wherein the preset information condition includes at least one of the following: control object For the objects in the first interface; the control intent is the control intent corresponding to the function of the smart device; the control intent is the control intent corresponding to the function of the preset application or service.
  • a second interface in response to satisfying the first preset condition, is output, including at least one of the following: in response to the first interface satisfying the preset interface condition and receiving the second information, A recommended interaction instruction associated with the second information is displayed on the first interface to output the second interface; in response to the first interface not satisfying the preset interface condition and receiving the second information, the After the first interface is processed, the recommended interactive instruction associated with the second information is displayed on the processed first interface to output the second interface; in response to the received first information meeting the preset information condition, Outputting a second interface corresponding to the first information; outputting the second interface corresponding to the second information in response to the received second information satisfying a preset information condition.
  • performing corresponding processing on the first interface and/or the second interface in the step S2B includes at least one of the following: hiding or closing the first interface and/or the second interface; Merge or merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; output a third interface; output the first interface and/or the The second interface is sent to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
  • the smart device includes at least one first display area and at least one second display area, and both the first display area and the second display area display the first interface; the step S2B: responding When the second preset condition is satisfied, performing corresponding processing on the first interface and/or the second interface includes: responding to the first interface satisfying the second preset condition, performing the first display area and the first interface in one of the second display area, or simultaneously process the first interface displayed in the first display area and the second display area.
  • the step S2B in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a movement operation in a non-single-handed mode, moving the The information in the first interface is displayed alternately through the first display area and the second display area; and/or, in response to the movement operation in the single-handed mode, adjust the information in the first interface in the display in the first display area.
  • the step S1 includes: step S1C: acquiring the input first information; the step S2 includes: step S2C, in response to the first information satisfying the second preset condition, performing a corresponding response according to the second preset strategy processing; and/or, in response to the first information not meeting the second preset condition and meeting the third preset condition, performing corresponding processing according to a third preset strategy; the first information meets the second preset condition, Including at least one of the following: the first information includes at least one control intention; at least one control intention can be generated or determined according to the first information; the meeting the third preset condition includes at least one of the following: The second information of the device determines the control intention; the control intention can be determined according to user selection.
  • control intentions include at least one of the following: historical control intentions; associated control intentions; privacy control intentions; non-privacy control intentions; high-level control intentions; non-high-level control intentions.
  • the performing corresponding processing according to the second preset strategy includes at least one of the following: if there is only one control intention, perform corresponding processing according to the control intention; if there are at least two control intentions, perform corresponding processing according to The preset selection strategy determines the target control intent, and performs corresponding processing according to the target control intent.
  • the second information of the smart device includes at least one of the following: scene information of the smart device; time information of the smart device; location information of the smart device; status information of the smart device ; application or service information of the smart device; trigger object information of the smart device; relationship information between multiple applications or services of the smart device; associated device information of the smart device; user operating habits;
  • the determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to preset rules according to the first information and the second information, and determining according to the intermediate information control intent.
  • the preset rules include at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the The partial information determines or generates the intermediate information; if the first information includes the first partial information that cannot be recognized or responded, then determine or generate the second partial information according to the second information, so that the first information can be combined with The second part of information determines or generates the intermediate information.
  • the corresponding processing according to the third preset strategy includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention of the smart device; outputting confirmation information, in response to receiving the confirmation Operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the processing corresponding to the control intent on the smart device and/or the associated device deal with.
  • the processing method further includes the following step: in response to the first information not satisfying the second preset condition and not satisfying the third preset condition, performing corresponding processing according to a fourth preset policy.
  • the step S1C before the step of acquiring the input first information, further includes: performing preset processing on the smart device.
  • the present application also provides a processing method applied to smart devices, wherein the processing method includes: Step S10: Responding to the first preset operation and/or the information of the associated device, determine the control intention and/or obtain at least one recommendation Interacting instructions and/or outputting the first interface; Step S20: Execute corresponding processing on the smart device based on a preset strategy, and/or control associated devices to output.
  • the step S10 includes: step S10A: in response to the first preset operation, obtaining at least one recommended interaction instruction according to the first preset operation and key information; the step S20 includes: step S20A: in response to In the second preset operation, and/or the smart device does not meet the preset condition, at least one recommended interaction instruction is sent to the associated device for output.
  • the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; Information of the first application in the device; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
  • the failure of the smart device to meet the preset condition includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not Possess display authority for recommended interaction instructions; the recommended interaction instructions are related to associated devices.
  • step S10A includes: determining a user operation intention according to the first preset operation and the key information, obtaining the at least one first recommended interaction instruction according to the user operation intention; and/or obtaining an input The keyword information of the interactive instruction, and obtain the recommended interactive instruction according to the keyword information and key information.
  • step S20A includes: preferentially displaying and/or highlighting recommended interaction instructions related to the associated device on the display screen of the associated device; and/or when the number of the at least one recommended interaction instruction exceeds When the threshold is reached, the at least one recommended interaction instruction is output according to the first preset strategy; and/or, when the number of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second preset strategy. and/or, obtain the software version information of the first application according to the information of the first application of the smart device in the key information, and obtain the software version information of the first application according to the software version information.
  • the step S10 includes: step S10B: outputting the first interface in response to the first information satisfying the first preset condition, and/or outputting the second interface in response to the second information satisfying the second preset condition ; Step S20B: in response to satisfying a third preset condition, perform corresponding processing on the first interface and/or the second interface.
  • outputting the first interface includes at least one of the following: in response to a matching result between the first information and the preset information, outputting the A first interface corresponding to the matching result; in response to the first information including the control intention, output the first interface corresponding to the control intention; in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the first information
  • the outputting the first interface corresponding to the control intention includes at least one of the following: responding to the control intention satisfying a preset control intention condition, responding directly according to the control intention, and outputting the response The first interface after the control intention; in response to the control intention not satisfying the preset control intention condition, output the first interface including the control intention, and/or output the associated equipment associated with the control intention information, and/or send the first interface including the control intention to the associated device for output; in response to the control intention not satisfying the preset control intention condition, output the interface including the recommended interaction instruction The first interface, wherein the recommended interaction instruction is associated with the control intention and/or satisfies the preset control intention condition.
  • the outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • At least one of the following is included: in response to a confirmation operation, and/or in response to the target control intention meeting a preset control intention condition, And/or in response to the target control intention, outputting a first interface in response to the target control intention; in response to not receiving a confirmation operation, in response to the target control intention not meeting the preset control intention condition, then Outputting the first interface including the target control intention, and/or the control-associated device outputting the first interface including the target control intention; in response to not receiving the confirmation operation, and/or in response to the at least one target control intention If the preset control intention condition is not satisfied, a first interface including a recommended interaction instruction is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention condition.
  • step S10B in response to the first information meeting the first preset condition, outputting the first interface, and/or, responding to the second information meeting the second preset condition, outputting the second interface, including: responding to the The second information is associated with the control intention of the first information, and/or the second user corresponding to the second information is associated with the first user corresponding to the first information, and the first interface and the second interface; and/or, in response to the second information being associated with the first interface, outputting the second interface after closing the first interface.
  • performing corresponding processing on the first interface and/or the second interface in step S20B including at least one of the following: hiding or closing the first interface and/or the second interface; merging or Merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; output a third interface; output the first interface and/or the second interface interface to an associated device; after processing the first interface and/or the second interface, output to an associated device for output.
  • step S10 includes: step S10BB: displaying the first interface and/or the second interface in response to the first preset operation; step S20 includes: step S20BB: displaying the first interface and/or the second interface After the interface is processed, the associated device is controlled to output the processed first interface and/or the second interface.
  • the step S10BB includes: in response to the running operation of a preset application or service, when the running operation does not match the function of the preset application or service, displaying the first interface and/or the The second interface, the first interface and/or the second interface includes at least one of the following: information about failure to run; recommended instructions corresponding to running the preset application or service; applications or services associated with the running operation A corresponding recommendation instruction; a recommendation instruction corresponding to an associated device associated with the running operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; Update the recommended instruction associated with the control; the recommended instruction different from the function of the updated control; and/or, in response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service , displaying the first interface and/or the second interface, the first interface and/or the second interface including at least one of the following: the running interface of the preset application or service; the recommended instruction corresponding to the running operation ;
  • the recommended instruction associated with the update control includes at least one of the following: an instruction parallel to the update control, an instruction at a lower level of the update control, an instruction at a higher level of the update control, and an instruction including functions of multiple update controls.
  • the displaying the first interface and/or the second interface corresponding to the control intention includes at least one of the following: in response to the control intention meeting a preset control intention condition, responding directly according to the control intention, And display the first interface and/or the second interface after responding to the control intention; in response to the control intention not satisfying the preset control intention condition, display the first interface and/or the second interface including the control intention Two interfaces, and/or the first interface and/or the second interface displaying the information of the associated device associated with the control intention; in response to the control intention not satisfying the preset control intention condition, displaying a recommended interaction The first interface and/or the second interface of the instruction, wherein the recommended interactive instruction is associated with the control intention and/or satisfies the preset control intention condition.
  • step S20BB After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: One: hiding or closing the first interface and/or the second interface; merging or merging the first interface and/or the second interface; enlarging or reducing the first interface and/or the second interface Two interfaces; controlling the first associated device to output the processed first interface and/or the processed second interface; controlling the second associated device to output the processed first interface and/or processed all The second interface is described; the first associated device is controlled to output the processed first interface, and the second associated device is controlled to output the processed second interface.
  • the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
  • the controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following: responding to the current user of the first associated device and the smart device Matching with the current user, control the first associated device to output the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, and the first interface and/or the second interface The installed or running application or service is matched, and the first associated device is controlled to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, the first associated device is controlled to output The processed first interface and/or the processed second interface; in response to the priority level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or The processed second interface.
  • step S10 includes: step S10C: acquiring the input first information and second information of the smart device, and determining the control intention according to the first information and the second information;
  • step S20 includes: step S20C: according to The control intention and the preset strategy execute corresponding processing on the smart device;
  • the second information of the smart device includes at least one of the following: scene information of the smart device; time information of the smart device; Location information of the smart device; status information of the smart device; application or service information of the smart device; trigger object information of the smart device; relationship information between multiple applications or services of the smart device; Related device information of the smart device; user operating habits; historical interaction records stored by the smart device; historical interaction records obtained by downloading from network devices; historical interaction records obtained from associated devices.
  • the determining the control intention according to the first information and the second information includes: determining or generating intermediate information according to preset rules according to the first information and the second information, and according to the The intermediate information determines the control intent.
  • the preset rules include at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the The partial information determines or generates the intermediate information; if the first information includes the first partial information that cannot be recognized or responded, then determine or generate the second partial information according to the second information, so that the first information can be combined with The second part of information determines or generates the intermediate information.
  • control intentions include at least one of the following: historical control intentions; associated control intentions; privacy control intentions; non-privacy control intentions; high-level control intentions; non-high-level control intentions.
  • the determining the control intention according to the first information and the second information includes at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention ; when there are at least two control intentions included in the first information, determine the target control intention according to a preset selection strategy.
  • the preset selection strategy includes at least one of the following: determining the target control intention according to the second information; determining the target control intention according to user selection.
  • the performing corresponding processing on the smart device includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention on the smart device; outputting confirmation information, in response to receiving Confirm the operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the corresponding control intent on the smart device and/or associated device processing.
  • the step S10C further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset policy.
  • the step of acquiring the input first information may further include: performing preset processing on the smart device.
  • step S10 includes: step S10CC: in response to the input of the first information does not meet the first preset condition, obtain the second information of the associated device, and determine the control intention according to the first information and the second information ;
  • step S20 includes: Step S20CC: Execute corresponding processing on the smart device according to the control intention and preset strategy.
  • the first preset condition includes at least one of the following: the first information includes at least one control intention; at least one control intention can be determined or generated according to the first information.
  • the second information includes at least one of the following: user operating habits; historical interaction records; scene information; time information; location information; user status information; application or service information of the associated device; The trigger object information; the relationship information between multiple applications or services of the associated device; the historical interaction record obtained by downloading from the network device.
  • the step S10CC includes at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the partial information information to determine the control intention; if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information based on the second information, so that the first information can be combined with the first part of information Two pieces of information determine the control intent.
  • control intentions include at least one of the following: historical control intentions; association control intentions; non-privacy control intentions; non-high-level control intentions.
  • the determining the control intention according to the first information and the second information includes at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention ; when there are at least two control intentions included in the first information, determine the target control intention according to a preset selection strategy.
  • the preset selection strategy includes at least one of the following: determining the target control intention according to the second information; determining the target control intention according to user selection.
  • the performing corresponding processing on the smart device includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention on the smart device; outputting confirmation information, in response to receiving Confirm the operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the corresponding control intent on the smart device and/or associated device processing.
  • the step S10CC further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset strategy.
  • the method further includes: performing preset processing on the smart device.
  • the method further includes: performing preset processing on the smart device.
  • the present application also provides an intelligent device, which includes: a memory, a processor, and a processing program stored in the memory and operable on the processor, when the processing program is executed by the processor.
  • an intelligent device which includes: a memory, a processor, and a processing program stored in the memory and operable on the processor, when the processing program is executed by the processor.
  • the present application also provides a storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the above-mentioned processing method are realized.
  • the processing method of the present application includes: responding to a first preset operation, and/or, responding to satisfying a first preset condition; processing at least one recommended interaction instruction based on a first preset strategy, wherein the at least one interaction The instruction is obtained according to the key information; and/or in response to satisfying the second preset condition, corresponding processing is performed according to the second preset strategy; and/or, in response to the first preset operation not satisfying the second preset condition And the third preset condition is met, and corresponding processing is performed according to the third preset policy.
  • the processing method includes: in response to the first preset operation and/or the information of the associated device, determining the control intention and/or acquiring at least one recommended interaction instruction and/or outputting the first interface; executing the smart device based on the preset policy Corresponding processing, and/or controlling associated equipment for output.
  • the smart device can respond quickly during the human-computer interaction process, thereby improving the efficiency of the human-computer interaction.
  • FIG. 1 is a schematic diagram of a hardware structure of a smart device implementing various embodiments of the present application
  • FIG. 2 is a system architecture diagram of a communication network provided by an embodiment of the present application.
  • FIG. 3 is a schematic diagram of a hardware structure of a controller 140 shown according to an embodiment
  • FIG. 4 is a schematic diagram of a hardware structure of a network node 150 according to an embodiment
  • FIG. 5 is a schematic diagram of a hardware structure of a network node 160 according to an embodiment
  • FIG. 6 is a schematic diagram of a hardware structure of a controller 170 shown according to an embodiment
  • FIG. 7 is a schematic diagram of a hardware structure of a network node 180 according to an embodiment
  • Fig. 8 is a schematic flowchart of a processing method shown according to the first embodiment
  • Fig. 9 is a schematic flowchart of a processing method according to a second embodiment
  • Fig. 10 is a schematic diagram of an interface for recommending interactive instructions based on wrong interactive instructions according to the second embodiment
  • Fig. 11 is a schematic diagram of a recommended interaction instruction according to the second embodiment.
  • Fig. 12 is a schematic flowchart of a processing method according to a third embodiment
  • Fig. 13 is a schematic diagram of a recommended interaction instruction according to a third embodiment
  • Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment
  • 15a to 15c are schematic diagrams of application scenarios of the processing method according to the fourth embodiment of the present application.
  • Fig. 16 is a schematic flowchart of a processing method according to a fifth embodiment
  • Fig. 17 is a schematic diagram of the control intent of determining and executing the voice control instruction by the children's watch according to the fifth embodiment of the present application;
  • FIG. 18 is a schematic flowchart of a processing method shown in the sixth embodiment of the present application.
  • FIG. 19 is a schematic flowchart of a processing method shown in the seventh embodiment of the present application.
  • Fig. 20 is a schematic diagram of a recommended interaction instruction according to the seventh embodiment.
  • Fig. 21 is a schematic flowchart of a processing method according to an eighth embodiment.
  • Fig. 22 is a schematic flowchart of a processing method according to a ninth embodiment
  • Fig. 23 is a schematic flowchart of a processing method according to the tenth embodiment.
  • Fig. 24 is a schematic flowchart of a processing method according to the eleventh embodiment.
  • first, second, third, etc. may be used herein to describe various information, the information should not be limited to these terms. These terms are only used to distinguish information of the same type from one another. For example, without departing from the scope of this document, first information may also be called second information, and similarly, second information may also be called first information.
  • first information may also be called second information, and similarly, second information may also be called first information.
  • second information may also be called first information.
  • the word “if” as used herein may be interpreted as “at” or “when” or “in response to a determination”.
  • the singular forms "a”, “an” and “the” are intended to include the plural forms as well, unless the context indicates otherwise.
  • A, B, C means “any of the following: A; B; C; A and B; A and C; B and C; A and B and C
  • A, B or C or "A, B and/or C” means "any of the following: A; B; C; A and B; A and C; B and C; A and B and C”. Exceptions to this definition will only arise when combinations of elements, functions, steps or operations are inherently mutually exclusive in some way.
  • the words “if”, “if” as used herein may be interpreted as “at” or “when” or “in response to determining” or “in response to detecting”.
  • the phrases “if determined” or “if detected (the stated condition or event)” could be interpreted as “when determined” or “in response to the determination” or “when detected (the stated condition or event) )” or “in response to detection of (a stated condition or event)”.
  • step codes such as S1, S2, S10, and S20 are used for the purpose of expressing the corresponding content more clearly and concisely, and do not constitute a substantive limitation on the order.
  • S2 may be executed first and then S1, or S20 may be executed first and then S10, etc., but these should be within the scope of protection of this application.
  • Smart devices can be implemented in various forms.
  • the smart devices described in this application may include mobile phones, tablet computers, notebook computers, palmtop computers, personal digital assistants (Personal Digital Assistant, PDA), portable media players (Portable Media Player, PMP), navigation devices, Smart devices such as wearable devices, smart bracelets, and pedometers, as well as fixed terminals such as digital TVs and desktop computers.
  • PDA Personal Digital Assistant
  • PMP portable media players
  • navigation devices Smart devices such as wearable devices, smart bracelets, and pedometers
  • Smart devices such as wearable devices, smart bracelets, and pedometers
  • fixed terminals such as digital TVs and desktop computers.
  • a mobile terminal will be taken as an example, and those skilled in the art will understand that, in addition to being specially used for mobile purpose elements, the configurations according to the embodiments of the present application can also be applied to fixed type terminals.
  • FIG. 1 is a schematic diagram of the hardware structure of a mobile terminal implementing various embodiments of the present application.
  • the mobile terminal 100 may include: an RF (Radio Frequency, radio frequency) unit 101, a WiFi module 102, an audio output unit 103, an A /V (audio/video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit 108, memory 109, processor 110, and power supply 111 and other components.
  • RF Radio Frequency, radio frequency
  • the radio frequency unit 101 can be used for sending and receiving information or receiving and sending signals during a call. Specifically, after receiving the downlink information of the base station, it is processed by the processor 110; in addition, the uplink data is sent to the base station.
  • the radio frequency unit 101 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like.
  • the radio frequency unit 101 can also communicate with the network and other devices through wireless communication.
  • the above wireless communication can use any communication standard or protocol, including but not limited to GSM (Global System of Mobile communication, Global System for Mobile Communications), GPRS (General Packet Radio Service, General Packet Radio Service), CDMA2000 (Code Division Multiple Access 2000 , Code Division Multiple Access 2000), WCDMA (Wideband Code Division Multiple Access, Wideband Code Division Multiple Access), TD-SCDMA (Time Division-Synchronous Code Division Multiple Access, Time Division Synchronous Code Division Multiple Access), FDD-LTE (Frequency Division Duplexing-Long Term Evolution, frequency division duplex long-term evolution), TDD-LTE (Time Division Duplexing-Long Term Evolution, time-division duplex long-term evolution) and 5G, etc.
  • GSM Global System of Mobile communication, Global System for Mobile Communications
  • GPRS General Packet Radio Service
  • CDMA2000 Code Division Multiple Access 2000
  • WCDMA Wideband Code Division Multiple Access
  • TD-SCDMA Time Division-Synchronous Code Division Multiple Access, Time Division Synchro
  • WiFi is a short-distance wireless transmission technology.
  • the mobile terminal can help users send and receive emails, browse web pages, and access streaming media through the WiFi module 102, which provides users with wireless broadband Internet access.
  • FIG. 1 shows a WiFi module 102, it can be understood that it is not an essential component of the mobile terminal, and can be completely omitted as required without changing the essence of the invention.
  • the audio output unit 103 can store the audio received by the radio frequency unit 101 or the WiFi module 102 or in the memory 109 when the mobile terminal 100 is in a call signal receiving mode, a call mode, a recording mode, a voice recognition mode, a broadcast receiving mode, or the like.
  • the audio data is converted into an audio signal and output as sound.
  • the audio output unit 103 can also provide audio output related to a specific function performed by the mobile terminal 100 (eg, call signal reception sound, message reception sound, etc.).
  • the audio output unit 103 may include a speaker, a buzzer, and the like.
  • the A/V input unit 104 is used to receive audio or video signals.
  • the A/V input unit 104 may include a graphics processing unit (Graphics Processing Unit, GPU) 1041 and a microphone 1042, and the graphics processing unit 1041 is used for still pictures or The image data of the video is processed.
  • the processed image frames may be displayed on the display unit 106 .
  • the image frames processed by the graphics processor 1041 may be stored in the memory 109 (or other storage media) or sent via the radio frequency unit 101 or the WiFi module 102 .
  • the microphone 1042 can receive sound (audio data) via the microphone 1042 in a phone call mode, a recording mode, a voice recognition mode, and the like operating modes, and can process such sound as audio data.
  • the processed audio (voice) data can be converted into a format transmittable to a mobile communication base station via the radio frequency unit 101 for output in case of a phone call mode.
  • the microphone 1042 may implement various types of noise cancellation (or suppression) algorithms to cancel (or suppress) noise or interference generated in the process of receiving and transmitting audio signals.
  • the mobile terminal 100 also includes at least one sensor 105, such as a light sensor, a motion sensor, and other sensors.
  • the light sensor includes an ambient light sensor and a proximity sensor.
  • the ambient light sensor can adjust the brightness of the display panel 1061 according to the brightness of the ambient light, and the proximity sensor can turn off the display when the mobile terminal 100 moves to the ear. panel 1061 and/or backlight.
  • the accelerometer sensor can detect the magnitude of acceleration in various directions (generally three axes), and can detect the magnitude and direction of gravity when it is stationary, and can be used to identify the application of mobile phone posture (such as horizontal and vertical screen switching, related Games, magnetometer attitude calibration), vibration recognition related functions (such as pedometer, tap), etc.; as for mobile phones, fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, Other sensors such as thermometers and infrared sensors will not be described in detail here.
  • the display unit 106 is used to display information input by the user or information provided to the user.
  • the display unit 106 may include a display panel 1061, and the display panel 1061 may be configured in the form of a liquid crystal display (Liquid Crystal Display, LCD), an organic light-emitting diode (Organic Light-Emitting Diode, OLED), or the like.
  • LCD Liquid Crystal Display
  • OLED Organic Light-Emitting Diode
  • the user input unit 107 can be used to receive input numbers or character information, and generate key signal input related to user settings and function control of the mobile terminal.
  • the user input unit 107 may include a touch panel 1071 and other input devices 1072 .
  • the touch panel 1071 also referred to as a touch screen, can collect touch operations of the user on or near it (for example, the user uses any suitable object or accessory such as a finger or a stylus on the touch panel 1071 or near the touch panel 1071). operation), and drive the corresponding connection device according to the preset program.
  • the touch panel 1071 may include two parts, a touch detection device and a touch controller.
  • the touch detection device detects the user's touch orientation, detects the signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives touch information from the touch detection device and converts it into contact coordinates , and then sent to the processor 110, and can receive the command sent by the processor 110 and execute it.
  • the touch panel 1071 can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic wave.
  • the user input unit 107 may also include other input devices 1072 .
  • other input devices 1072 may include, but are not limited to, one or more of physical keyboards, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, joysticks, etc., which are not specifically described here. limited.
  • the touch panel 1071 may cover the display panel 1061.
  • the touch panel 1071 detects a touch operation on or near it, it transmits to the processor 110 to determine the type of the touch event, and then the processor 110 determines the touch event according to the touch event.
  • the corresponding visual output is provided on the display panel 1061 .
  • the touch panel 1071 and the display panel 1061 are used as two independent components to realize the input and output functions of the mobile terminal, in some embodiments, the touch panel 1071 and the display panel 1061 can be integrated.
  • the implementation of the input and output functions of the mobile terminal is not specifically limited here.
  • the interface unit 108 serves as an interface through which at least one external device can be connected with the mobile terminal 100 .
  • an external device may include a wired or wireless headset port, an external power (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device with an identification module, audio input/output (I/O) ports, video I/O ports, headphone ports, and more.
  • the interface unit 108 can be used to receive input from an external device (for example, data information, power, etc.) transfer data between devices.
  • the memory 109 can be used to store software programs as well as various data.
  • the memory 109 can mainly include a storage program area and a storage data area.
  • the storage program area can store an operating system, at least one function required application program (such as a sound playback function, an image playback function, etc.) etc.
  • the storage data area can be Store data (such as audio data, phone book, etc.) created according to the use of the mobile phone.
  • the memory 109 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage devices.
  • the processor 110 is the control center of the mobile terminal, and uses various interfaces and lines to connect various parts of the entire mobile terminal, by running or executing software programs and/or modules stored in the memory 109, and calling data stored in the memory 109 , execute various functions of the mobile terminal and process data, so as to monitor the mobile terminal as a whole.
  • the processor 110 may include one or more processing units; preferably, the processor 110 may integrate an application processor and a modem processor.
  • the application processor mainly processes operating systems, user interfaces, and application programs, etc.
  • the demodulation processor mainly handles wireless communication. It can be understood that the foregoing modem processor may not be integrated into the processor 110 .
  • the mobile terminal 100 can also include a power supply 111 (such as a battery) for supplying power to various components.
  • a power supply 111 (such as a battery) for supplying power to various components.
  • the power supply 111 can be logically connected to the processor 110 through a power management system, so as to manage charging, discharging, and power consumption through the power management system. and other functions.
  • the mobile terminal 100 may also include a Bluetooth module, etc., which will not be repeated here.
  • the following describes the communication network system on which the mobile terminal of the present application is based.
  • Fig. 2 is a kind of communication network system architecture diagram that the embodiment of the present application provides, and this communication network system is the LTE system of general mobile communication technology, and this LTE system includes the UE (User Equipment, user equipment) that communication connects sequentially ) 201, E-UTRAN (Evolved UMTS Terrestrial Radio Access Network, Evolved UMTS Terrestrial Radio Access Network) 202, EPC (Evolved Packet Core, Evolved Packet Core Network) 203 and the operator's IP service 204.
  • UE User Equipment, user equipment
  • E-UTRAN Evolved UMTS Terrestrial Radio Access Network
  • EPC Evolved Packet Core, Evolved Packet Core Network
  • the UE 201 may be the above-mentioned terminal 100, which will not be repeated here.
  • E-UTRAN 202 includes eNodeB 2021 and other eNodeB 2022 and so on.
  • the eNodeB 2021 can be connected to other eNodeB 2022 through a backhaul (for example, X2 interface), the eNodeB 2021 is connected to the EPC 203 , and the eNodeB 2021 can provide access from the UE 201 to the EPC 203 .
  • a backhaul for example, X2 interface
  • EPC203 may include MME (Mobility Management Entity, Mobility Management Entity) 2031, HSS (Home Subscriber Server, Home Subscriber Server) 2032, other MME2033, SGW (Serving Gate Way, Serving Gateway) 2034, PGW (PDN Gate Way, packet data Network Gateway) 2035 and PCRF (Policy and Charging Rules Function, Policy and Charging Functional Entity) 2036, etc.
  • MME2031 is a control node that processes signaling between UE201 and EPC203, and provides bearer and connection management.
  • HSS2032 is used to provide some registers to manage functions such as home location register (not shown in the figure), and save some user-specific information about service features and data rates.
  • PCRF2036 is the policy and charging control policy decision point of service data flow and IP bearer resources, it is the policy and charging execution function A unit (not shown) selects and provides available policy and charging control decisions.
  • IP service 204 can include Internet, Intranet, IMS (IP Multimedia Subsystem, IP Multimedia Subsystem) or other IP services etc.
  • IMS IP Multimedia Subsystem, IP Multimedia Subsystem
  • LTE system is used as an example above, those skilled in the art should know that this application is not only applicable to the LTE system, but also applicable to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA and future new wireless communication systems.
  • the network system (such as 5G), etc., is not limited here.
  • FIG. 3 is a schematic diagram of a hardware structure of a controller 140 provided in the present application.
  • the controller 140 includes: a memory 1401 and a processor 1402, the memory 1401 is used to store program instructions, and the processor 1402 is used to call the program instructions in the memory 1401 to execute the steps performed by the controller in the first method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
  • the foregoing controller further includes a communication interface 1403 , and the communication interface 1403 may be connected to the processor 1402 through a bus 1404 .
  • the processor 1402 can control the communication interface 1403 to implement the receiving and sending functions of the controller 140 .
  • FIG. 4 is a schematic diagram of a hardware structure of a network node 150 provided in the present application.
  • the network node 150 includes: a memory 1501 and a processor 1502, the memory 1501 is used to store program instructions, and the processor 1502 is used to call the program instructions in the memory 1501 to execute the steps performed by the first node in the first method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
  • the foregoing controller further includes a communication interface 1503 , and the communication interface 1503 may be connected to the processor 1502 through a bus 1504 .
  • the processor 1502 can control the communication interface 1503 to realize the functions of receiving and sending of the network node 150 .
  • FIG. 5 is a schematic diagram of a hardware structure of a network node 160 provided in the present application.
  • the network node 160 includes: a memory 1601 and a processor 1602, the memory 1601 is used to store program instructions, and the processor 1602 is used to call the program instructions in the memory 1601 to execute the steps performed by the intermediate node and the tail node in the first method embodiment above, The implementation principles and beneficial effects are similar, and will not be repeated here.
  • the foregoing controller further includes a communication interface 1603 , and the communication interface 1603 may be connected to the processor 1602 through a bus 1604 .
  • the processor 1602 can control the communication interface 1603 to realize the functions of receiving and sending of the network node 160 .
  • FIG. 6 is a schematic diagram of a hardware structure of a controller 170 provided in the present application.
  • the controller 170 includes: a memory 1701 and a processor 1702, the memory 1701 is used to store program instructions, and the processor 1702 is used to call the program instructions in the memory 1701 to execute the steps performed by the controller in the second method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
  • FIG. 7 is a schematic diagram of a hardware structure of a network node 180 provided in the present application.
  • the network node 180 includes: a memory 1801 and a processor 1802, the memory 1801 is used to store program instructions, and the processor 1802 is used to call the program instructions in the memory 1801 to execute the steps performed by the head node in the second method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
  • the above-mentioned integrated modules implemented in the form of software function modules can be stored in a computer-readable storage medium.
  • the above-mentioned software function modules are stored in a storage medium, and include several instructions to enable a computer device (which may be a personal computer, server, or network device, etc.) or a processor (English: processor) to execute the methods of the various embodiments of the present application. partial steps.
  • a computer program product includes one or more computer instructions.
  • Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium, e.g. Coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (such as infrared, wireless, microwave, etc.) to another website site, computer, server or data center.
  • DSL digital subscriber line
  • the computer-readable storage medium may be any available medium that can be accessed by a computer, or a data storage device such as a server, a data center, etc. integrated with one or more available media.
  • Available media may be magnetic media (eg, floppy disk, hard disk, magnetic tape), optical media (eg, DVD), or semiconductor media (eg, solid state disk, SSD).
  • this embodiment provides a processing method applied to a smart device, wherein the processing method includes:
  • Step S1 responding to the first preset operation, and/or, responding to satisfying the first preset condition
  • Step S2 Process at least one recommended interaction instruction based on a first preset strategy, wherein at least one interaction instruction is obtained according to key information; and/or in response to satisfying a second preset condition, perform corresponding processing according to a second preset strategy and/or, in response to the first preset operation not satisfying the second preset condition and satisfying the third preset condition, performing corresponding processing according to a third preset strategy.
  • Smart devices can include various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home devices (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), this embodiment does not limit the specific types of smart devices.
  • interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here.
  • the first preset operation in step S1 may include, but is not limited to, at least one of the following: an operation that triggers a voice input control; an operation that triggers a voice command prompt; an operation that triggers interface switching; an error input exceeding a preset number of times Interaction instructions; wake up, start, run or close at least one preset application or service; obtain the first information; send the first information; fail to obtain the first information within a preset time period.
  • the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
  • the first preset condition in step S1 may include, but is not limited to, at least one of the following: wrong interaction instruction input exceeds a preset number of times, no correct interaction instruction is received within a preset duration, and a preset function trigger is obtained.
  • the running result of the application meets the preset result condition, the running result of the current application or service does not meet the preset result condition, the received first information meets the preset information condition, the first interface meets the preset interface condition, and the input second information is received .
  • the received second information satisfies a preset information condition.
  • the second information may include at least one of the following: instructions for the first interface, for example, operation instructions, voice control instructions, text control instructions, and gesture control instructions; information associated with functions of the smart device; information associated with information.
  • the key information may include, but is not limited to, at least one of the following: wrong interaction instructions, instruction keywords in the wrong interaction instructions, functions currently used by the smart device, information about the first application in the smart device, information about the first application on the smart device, Current browsing content information, functions to be triggered by smart devices, user identity, application scenarios, interaction result keywords, associated device information, preset information keywords, historical common functions, and common instructions.
  • obtaining at least one recommended instruction according to the key information includes at least one of the following: matching wrong interactive instructions and/or instruction keywords with interactive instructions in the database, and confirming interactive instructions whose matching value exceeds a threshold as recommendations
  • Interaction instructions obtain associated device information, and obtain at least one recommended interaction instruction according to the associated device information.
  • the associated device information includes: function and location.
  • the voice interaction instruction received by the smart device when the voice interaction instruction received by the smart device is not recognized or responded, it is confirmed that the received voice interaction instruction is a wrong interaction instruction, or after a certain operation is performed according to the voice interaction instruction, the user immediately When returning to input the voice interaction command again, it is confirmed that the voice interaction command input before is an incorrect interaction command. And/or when the time interval between the previous voice interaction instruction and the subsequent voice interaction instruction input by the same user is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction.
  • the smart device receives wrong voice interaction instructions multiple times, it executes matching the wrong interaction instructions, and/or the instruction keywords in the wrong interaction instructions with the interaction instructions in the database; Order confirmation is the step for recommending interactive orders.
  • the input wrong interaction command is converted into voice text information, and the converted voice text information is matched with the voice interaction command model pre-stored in the database , confirm the interaction instruction whose matching value exceeds the threshold as the recommended interaction instruction and output it.
  • step S1 includes: outputting a first interface in response to a first preset operation, and/or outputting a second interface in response to satisfying a first preset condition.
  • step S1 in response to the first preset operation, outputting the first interface includes at least one of the following:
  • a first interface is output, and the first interface includes at least one of the following: running failure information; Run the corresponding recommended instruction; the recommended instruction corresponding to the application or service associated with the running operation and/or the associated device; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; The recommended instruction associated with the control; the recommended instruction that is different from the function of updating the control; the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction and/or updating the control associated with the function of updating the preset application or service;
  • a first interface is output, and the first interface includes at least one of the following: the running interface of the preset application or service; A recommendation instruction corresponding to the operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control;
  • the first interface is output, wherein the first interface includes at least one of the following: an interface of the application or service associated with the preset application or service; an application associated with the preset application or service Recommended instructions and/or update controls for other applications or services; recommended instructions and/or update controls for other applications or services that correspond to new functions of preset applications or services;
  • the first interface includes at least one of the following items: a recommendation instruction corresponding to the difference between other applications or services and the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; an interface of an application or service associated with other applications or services; an associated device associated with other applications or services Corresponding recommended instructions;
  • a first interface including a recommended interaction instruction In response to waking up, starting, or running at least one preset application or service, if the first information is not obtained within a preset time period, or the wrong interaction instruction is input for more than a preset number of times, output a first interface including a recommended interaction instruction, wherein, The recommended interaction instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene;
  • the first information In response to acquiring the first information, and the first information can determine or generate multiple control intentions, output a first interface corresponding to the multiple control intentions.
  • a first interface corresponding to the matching result is output, including: the first language information and the preset information in response to the first information If the language information does not match, the first interface including the recommended instruction is output, and the language information of the recommended instruction matches the preset language information and/or the first language information.
  • outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, then output the first interface including the recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or meets the preset control intention condition .
  • responding directly according to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including a recommended interaction instruction and/or a running interface of the preset application or service, wherein the recommended interaction instruction is associated with the preset application or service, and/or is associated with the first information associated.
  • outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
  • the step of determining at least one target control intention from the plurality of control intentions includes: responding to the confirmation operation, and/or responding to the target control intention meeting the preset control intention condition, and/or responding to the target control intention , output the first interface after responding to the target control intention; and/or in response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, then output the first interface including the target control intention, and/or Or the control associated device outputs the first interface including the target control intention; and/or in response to no confirmation operation is received, and/or at least one target control intention does not meet the preset control intention condition, then output the first interface including the recommended interaction instruction An interface, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies a preset control intention condition.
  • the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
  • outputting a second interface in response to meeting the first preset condition in step S1 includes at least one of the following: in response to the first interface meeting the preset interface condition and receiving the second information, on the first interface display the recommended interaction instruction associated with the second information in order to output the second interface; in response to the first interface not meeting the preset interface conditions and receiving the second information, after processing the first interface, the processed second interface A recommended interactive instruction associated with the second information is displayed in an interface to output the second interface; in response to the received first information meeting the preset information condition, a second interface corresponding to the first information is output; in response to the received second The information satisfies the preset information condition, and a second interface corresponding to the second information is output.
  • the preset interface condition may include at least one of the following: there is a blank area; font size meets a preset size value; screen brightness meets a preset brightness value.
  • the preset information condition may include at least one of the following: the control object corresponds to the object in the first interface; the control intention is a control intention corresponding to the function of the smart device; the control intention is corresponding to the function of a preset application or service control intent.
  • processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes: acquiring user information; if the current user is a new user, outputting a recommended interaction instruction associated with key information; and/or, If the current user is an old user, according to the usage records of the historical recommended interaction instructions, the frequently used recommended interactive instructions of the current user are determined, and the frequently used recommended interactive instructions of the current user are output.
  • the recommended interaction instructions associated with the key information are displayed; when the user is an old user, the recommended interaction instructions commonly used by the user among the recommended interaction instructions associated with the key information are displayed.
  • the user's frequently recommended interaction instructions are also displayed.
  • processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes: acquiring current user identity information, which includes age and/or facial image information; if the current user is an elderly person and/or or a child, output at least one recommended interaction instruction by voice; and/or, if the current user is not an elderly person and/or a child, the interface outputs at least one recommended interaction instruction.
  • processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes:
  • the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
  • the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
  • the at least one recommended interaction instruction includes: a recommended interaction instruction related to key information and a system-wide recommended interaction instruction; in step S2, the at least one recommended interaction instruction is processed based on the first preset strategy, including: priority display and/or Or highlight recommended interaction instructions related to key information; and/or, obtain attribute information of at least one recommended interaction instruction, and output at least one recommended interaction instruction in different areas according to the attribute information; and/or respond to the smart device not Satisfying preset conditions, obtaining associated devices associated with the smart device, sending at least one recommended interaction instruction to the associated device, so that the associated device outputs at least one recommended interaction instruction; and/or obtaining the number of at least one recommended interaction instruction, When the number of at least one recommended interaction instruction exceeds the threshold, output at least one recommended interaction instruction according to the first preset strategy; and/or, when the number of at least one recommended interaction instruction does not exceed the threshold, output at least one recommended interaction instruction The output is performed according to the second and first preset strategies.
  • the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements for the recommended interaction instruction; the smart device does not have the display authority for the recommended interaction instruction ;
  • the recommended interaction command is related to the associated device.
  • satisfying the second preset condition in step S2 includes at least one of the following: the smart switch is turned on; conforms to user habits; receives a preset operation instruction; connects with an associated device; the first information includes at least one control intention; At least one control intention can be generated or determined according to the first information.
  • step S2 includes: performing corresponding processing on the first interface and/or the second interface in response to satisfying the second preset condition.
  • corresponding processing is performed on the first interface and/or the second interface in step S2, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
  • the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface;
  • Step S2 In response to satisfying the second preset condition, the first interface and/or Or the second interface performs corresponding processing, including: in response to the first interface meeting the second preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first display area and the first interface displayed in the second display area for processing.
  • step S2 in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: passing information in the first interface through The first display area and the second display area are displayed in turn; and/or in response to the movement operation in the single-handed mode, the position of the information in the first interface in the first display area is adjusted.
  • step S2 includes: in response to the first information meeting the second preset condition, performing corresponding processing according to the second preset strategy; and/or, in response to the first information not meeting the second preset condition and meeting the third The preset conditions are correspondingly processed according to the third preset strategy.
  • performing corresponding processing according to the second preset strategy may include at least one of the following: if there is only one control intent, perform corresponding processing according to the control intent; if there are at least two control intents, then determine according to the preset selection strategy Target control intent, and perform corresponding processing according to the target control intent.
  • satisfying the third preset condition may include at least one of the following: the target control intention can be determined according to the second information of the smart device; the target control intention can be determined according to the user selection.
  • the second information of the smart device may include at least one of the following: scene information of the smart device; time information of the smart device; location information of the smart device; status information of the smart device; application or service information of the smart device; Device trigger object information; relationship information between multiple applications or services of smart devices; associated device information of smart devices; user operating habits; historical interaction records stored by smart devices; historical interaction records downloaded from network devices; Historical interaction records obtained from associated devices.
  • determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
  • the preset rule may include at least one of the following items: if the first information lacks partial information, then determine or generate partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information; If the first information includes the first part of information that cannot be recognized or responded to, the second part of information is determined or generated according to the second information of the smart device, so that the first information is combined with the second part of information to determine or generate intermediate information.
  • performing corresponding processing according to the third preset strategy may include at least one of the following: immediately or delay or stop or switch the processing corresponding to the execution of the control intention on the smart device; output confirmation information, and respond to receiving the confirmation operation.
  • the smart device executes the processing corresponding to the control intent; copies or transfers the processing corresponding to the control intent to the associated device for execution; executes the processing corresponding to the control intent on the smart device and/or the associated device.
  • the method further includes the following step: in response to the first information not satisfying the second preset condition and not satisfying the third preset condition, performing corresponding processing according to a fourth preset strategy.
  • FIG. 9 is a schematic flowchart of a processing method according to a second embodiment of the present application. As shown in Figure 9, an embodiment of the present application provides a processing method applied to smart devices, including:
  • Step S1A1 Acquiring key information in response to the smart device meeting the first preset condition
  • Step S1A2 Obtain at least one recommended interaction instruction according to the key information
  • Step S2A Outputting at least one recommended interaction instruction according to the first preset strategy.
  • the smart device when the smart device satisfies the first preset condition, determine or generate at least one recommended interaction instruction according to the acquired key information, and follow the first A preset strategy outputs at least one recommended interaction instruction, so that the user of the smart device can perform human-computer interaction with the smart device according to the recommended interaction instruction without remembering a large number of interaction instructions, and can improve the efficiency of human-computer interaction and user experience.
  • step S1A1 may also be: acquiring key information.
  • the smart device may directly obtain key information without obtaining the key information when the first preset condition is met.
  • the smart device when the voice assistant function is turned on, the smart device directly obtains key information and obtains at least one recommended interaction instruction according to the key information, and then outputs at least one recommended interaction instruction according to the first preset strategy, so that when the smart device starts human-computer interaction
  • the recommended interaction instructions can be prompted to the user, further improving the efficiency of human-computer interaction and user experience.
  • the first preset condition includes at least one of the following: wrong interaction instruction input exceeds a preset number of times, no correct interaction instruction is received within a preset time period, preset function trigger information is obtained, and Receive the preset identity information, be connected with the associated device, receive the preset information, and connect with the network preset.
  • the correct interaction command is not received within the preset time period: when the smart device starts the voice control function or other interactive control functions, the timing starts, and the interaction command is not received within the preset time period, or the ok Execute the correct interactive command for the operation; obtain preset function trigger information: it can be obtained function trigger information such as voice control and gesture control, or a certain function needs to use voice command or other interactive commands for cooperative control; obtain preset identity Information: The preset identity information can be users who are not familiar with interactive commands, users who are not good at operating smart devices, or users who have preset the use of voice control, such as users who use smart devices for the first time, the elderly and children, etc.; and The associated device is in the connected state: the smart device can be connected wirelessly and wiredly with the associated device; receiving preset information: receiving interactive instruction recommendation request information, request information to start a certain function; preset connection with the network: the smart device is in the network Connection Status.
  • the key information includes at least one of the following: wrong interaction instruction, instruction keyword in the wrong interaction instruction, function currently used by the smart device, function to be triggered by the smart device, user identity, application scenario, Interaction result keywords, associated device information, preset information keywords.
  • the smart device considers whether the smart device satisfies the first preset condition when processing the user request, and then quickly determines the user's intention and outputs a recommended interaction instruction according to the judgment result, so as to make the user experience better.
  • the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here.
  • voice interaction instructions are used as examples. Specifically, when using voice interaction instructions in the process of human-computer interaction, this application is used for smart devices that can be controlled by voice. When using other forms of human-computer interaction In the process, it may also be a smart device performing gesture control, which is not limited here.
  • the display interface of the smart device is provided with a recommended interactive instruction display area, and the recommended interactive instruction display area is used to display the above-mentioned recommended interactive instruction.
  • the recommended interaction instruction display area may display the above-mentioned recommended interaction instructions in at least one of the following ways: respectively display one or more recommended interaction instructions in the form of a floating window; respectively display one or more recommended interaction instructions in the form of a pop-up window one or more recommended interaction instructions; one or more recommended interaction instructions are displayed in the form of controls; one or more recommended interaction instructions are displayed in the blank area of the human-computer interaction interface.
  • the smart device uses the voice assistant function, it is detected whether the smart device meets the first preset condition; when the smart device does not meet the first preset condition, no operation is performed, or the human-computer interaction process is normally performed, or Obtain key information; when the smart device meets the first preset condition, obtain the key information; then recommend corresponding interactive instructions to the user according to the key information, so that the user can control the smart device according to the recommended interactive instruction and improve user experience.
  • the key information includes the wrong interaction instruction and/or the instruction keyword in the wrong interaction instruction.
  • Step S1A2 includes: matching the wrong interaction instruction and/or the instruction keyword with the interaction instruction in the database; The interactive instructions exceeding the threshold are confirmed as recommended interactive instructions.
  • the voice interaction instruction received by the smart device when the voice interaction instruction received by the smart device is not recognized or responded, it is confirmed that the received voice interaction instruction is a wrong interaction instruction, or after a certain operation is performed according to the voice interaction instruction, the user immediately When returning to input the voice interaction command again, it is confirmed that the voice interaction command input before is an incorrect interaction command. And/or when the time interval between the previous voice interaction instruction and the subsequent voice interaction instruction input by the same user is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction.
  • the smart device receives wrong voice interaction instructions multiple times, it executes matching the wrong interaction instructions, and/or the instruction keywords in the wrong interaction instructions with the interaction instructions in the database; Order confirmation is the step for recommending interactive orders.
  • the input wrong interaction command is converted into voice text information, and the converted voice text information is matched with the voice interaction command model pre-stored in the database , confirm the interaction instruction whose matching value exceeds the threshold as the recommended interaction instruction and output it.
  • the count is incremented by one, and the erroneous voice interaction instructions are recorded, and the count starts from zero when the human-computer interaction application is started.
  • the threshold eg, 5 times, etc.
  • the words, words, etc., or words or words with similar meanings that exist in all previous error voice interaction instructions are extracted, and these will be obtained Words or phrases are used as keywords, matched with the voice interaction instruction models pre-stored in the database, and then the interactive instructions whose matching values with all keywords exceed the threshold (for example, 90%) are confirmed as recommended interactive instructions for output, or An interactive instruction whose matching value with a single instruction keyword exceeds a threshold is confirmed as a recommended interactive instruction to be output.
  • the smart device executes an operation instruction according to the voice interaction instruction, and the user chooses to exit (for example, within 5 seconds, within 10 seconds) the voice interaction application or service
  • the smart device After the smart device executes an operation instruction according to the voice interaction instruction, and the user chooses to exit (for example, within 5 seconds, within 10 seconds) the voice interaction application or service, the smart device generates a prompt message asking the user whether to perform voice interaction.
  • the recommendation of interactive instructions when the user selects Yes, perform the step of matching wrong interactive instructions and/or instruction keywords with interactive instructions in the database; confirming interactive instructions whose matching value exceeds a threshold as recommended interactive instructions.
  • the user selects No directly exit the voice interaction application or service without performing other operations.
  • step S2A includes: displaying, on the display interface, the wrong interaction instruction and the recommended interaction instruction related to the wrong interaction instruction with associated annotations.
  • the interaction instructions displayed on the display interface include not only the recommended interaction instructions corresponding to the wrong interaction instructions, but also other interaction instructions, such as common interaction instructions and system interaction instructions.
  • the recommended interactive instructions related to the wrong interactive instructions are very likely to be the interactive instructions that the user wants to use, and these recommended interactive instructions are associated and displayed to display the wrong interactive instructions and recommended interactive instructions at the same time, allowing users to quickly view to improve the user experience.
  • FIG. 10 is an application scenario in which the smart device receives an incorrect interaction instruction in the second embodiment.
  • FIG. 10 is a schematic diagram of a smart device receiving an incorrect interaction instruction.
  • the smart device will recognize the interaction instruction, and if there is an operation instruction corresponding to the interaction instruction, confirm that the input interaction instruction is correct; when there is no operation instruction corresponding to the interaction instruction , to confirm that the input interactive command is wrong.
  • the smart device searches the database for correct interaction instructions with similar semantics, similar control intentions or matching values exceeding the threshold based on the wrong interaction instructions.
  • FIG. 10 is a schematic diagram of a display interface for a recommended interactive instruction.
  • obtaining key information includes: obtaining the function currently used by the smart device according to the display interface of the smart device;
  • step S1A2 includes: obtaining at least one recommended interaction instruction associated with the function currently used by the smart device.
  • the number of acquired recommended interaction instructions is not limited, and may be specifically set according to actual business requirements.
  • these recommended interaction instructions are mainly operation instruction words that the user may need to use next, so that when the user needs to operate an application, he can directly input the interaction instruction without entering the application interface and performing corresponding operations .
  • the user operation can be reduced.
  • all interactive instructions related to the music APP are obtained, and then all interactive instructions are output to a display screen for display.
  • acquiring at least one recommended interaction instruction associated with the function currently used by the smart device includes at least one of the following: acquiring at least one recommended interaction instruction associated with an operable control in the display interface of the smart device; At least one recommended interaction instruction associated with the display content in the display interface of the smart device; acquiring at least one recommended interaction instruction associated with the previous or next display interface in the current display interface of the smart device.
  • the interface includes the controls of the previous song and the next song, and directly outputs the recommendation instruction "Try to tell me, the previous song and the next song”;
  • the content in the chat interface includes "the meeting will be held tomorrow morning “, directly output “Try to tell me, create a schedule of "meeting tomorrow morning””; it can also be such as: currently playing TV series A, output the recommendation command of "recommended for you, play TV series B".
  • multiple application programs are displayed on the display interface, for example, WeChat, Alipay, video, music and so on.
  • Obtain interactive instructions related to multiple applications for example, enter WeChat, play XX songs, and so on.
  • the method further includes: when it is detected that an interface jump occurs, acquiring a new recommended interaction instruction according to the information of the interface after the jump.
  • the display interface is switched from the A application to the B application, the displayed recommended interaction instruction is changed from the original A application interaction instruction to the B application interaction instruction.
  • the displayed recommended interactive instructions are changed from original interactive instructions related to pictures to interactive instructions related to music.
  • step S1A2 includes: obtaining associated device information, where the associated device information includes: function and location; obtaining at least one recommended interaction instruction according to the associated device information.
  • the user may control the associated device through the smart device according to the above-mentioned recommended interaction instruction.
  • the smart device processes the corresponding associated device according to the above instruction.
  • the method further includes: determining a target recommended interaction instruction from at least one recommended interaction instruction in response to the first operation and/or the first voice instruction; and responding according to the target recommended interaction instruction.
  • the user can click on the recommended interactive instruction in the screen display interface, or select the recommended interactive instruction in the screen display interface through voice commands, so that the smart device executes the selected target recommended interactive instruction.
  • the user can select and confirm the target recommended interaction instruction by clicking on any instruction of the three recommended interaction instructions A, B, and C; Input such as "select the first recommended interaction instruction" to confirm the target recommended interaction instruction.
  • step S2A includes: monitoring feedback information of the smart device for the interaction instruction; and outputting at least one recommended interaction instruction when the smart device receives the interaction instruction but does not output feedback information.
  • the smart device it is judged according to the feedback information of the smart device on the input voice command whether the user input the voice command correctly.
  • the smart device gives feedback to the input voice command, confirm that the input voice command is correct;
  • the smart device does not give feedback to the input voice command, confirm that the input voice command is wrong, and output recommended interactive commands at this time, so that users can quickly Finding the correct voice command will not affect the user's operation of the smart device, but can also quickly pop up recommended interactive commands, allowing the user to find the correct voice command and improving user experience.
  • step S1A2 includes: acquiring a commonly used recommended interaction instruction of the first application as at least one recommended interaction instruction according to the historical commonly used functions and/or historical interaction instruction usage records of the first application currently used.
  • an interaction instruction related to a historical frequently used function of the first application is used as a recommended interaction instruction.
  • the historical frequently used interactive instructions are confirmed, and the historical frequently used interactive instructions are used as the recommended interactive instructions.
  • common interaction instructions of other users about the first application may also be obtained, and the common interaction instructions from other users may be used as recommended interaction instructions.
  • the method further includes: outputting common recommended interaction instructions of the first application according to a first preset policy, and setting the deleted recommended interaction instructions as unused recommended interaction instructions in response to deletion of commonly used recommended interaction instructions.
  • the user can delete the frequently used recommended interactive instructions.
  • Recommend interactive commands For example, after the commonly used recommended interactive instructions are displayed on the screen, the user can delete the frequently used recommended interactive instructions. Recommend interactive commands.
  • step S2A includes: acquiring user information; if the current user is a new user, outputting recommended interaction instructions associated with key information; and/or, if the current user is an old user, recommending the use of interactive instructions based on history Record, determine the frequently recommended interaction instructions of the current user, and output the frequently recommended interaction instructions of the current user.
  • the recommended interaction instructions associated with the key information are displayed; when the user is an old user, the recommended interaction instructions commonly used by the user among the recommended interaction instructions associated with the key information are displayed.
  • the user's frequently recommended interaction instructions are also displayed.
  • the recommended interactive instruction display interface also includes a control for requesting to display other recommended interactive instructions. Recommend interactive commands.
  • step S2A includes: acquiring current user identity information, which includes age and/or facial image information; if the current user is an elderly person and/or child, outputting at least one recommended interaction instruction by voice; and/or , if the current user is not an elderly person and/or a child, the interface outputs at least one recommended interaction instruction.
  • the user identity information it is confirmed whether the user is a child and/or an elderly person.
  • the recommended interaction instruction is displayed on the screen , and at the same time output recommended interactive instructions through voice broadcast.
  • step S2A includes: obtaining software version information of the first application currently in use; obtaining newly added recommended interaction instructions of the latest version of the first application according to the software version information; outputting at least one recommended interaction instruction, and Add recommended interactive instructions for labeling.
  • the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
  • the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
  • the at least one recommended interaction instruction includes: a recommended interaction instruction related to key information and a general system recommended interaction instruction;
  • Step S2A includes: preferentially displaying and/or highlighting recommended interaction instructions related to key information.
  • preferentially displaying and/or highlighting recommended interaction instructions related to key information ensures that users can quickly find interaction instructions related to key information.
  • the user is currently using a music APP, and when the recommended interactive instruction includes "open the new song chart” related to the music APP and the system's general interactive command "turn on Bluetooth", the interactive command "open the new song chart” will be displayed first and/or highlight.
  • step S1A2 further includes: when obtaining the recommended interaction instruction from the server fails, obtaining the recommended interaction instruction associated with the key information from the local database.
  • the recommended interaction instruction cannot be obtained from the server, and at this time, it is obtained from the local database of the smart device.
  • FIG. 11 is a schematic diagram of a recommendation interaction instruction according to a second embodiment of the present application.
  • the scene shown in the illustration takes the use on a mobile phone as an example.
  • Figure 11(a) shows the first preset condition detection interface of the smart device
  • Figure 11(b) shows the application currently being used by the smart device
  • (c) in FIG. 11 is an interface diagram of the smart device generating recommended interactive instructions according to the currently used application.
  • the smart device detects that no interactive instruction has been input for a preset period of time, it acquires that the music application is currently being used, and then acquires an interactive instruction related to the music application, and outputs it to the screen for display.
  • the user forgets the interactive command, the user does not need to exit the application currently in use and enter the voice command library to search for the interactive command, but directly obtains the recommended interactive command based on the information of the currently used application, and outputs it for the user to quickly obtain the desired command.
  • the interaction command to use when the user forgets the interactive command, the user does not need to exit the application currently in use and enter the voice command library to search for the interactive command, but directly obtains the recommended interactive command based on the information of the currently used application, and outputs it for the user to quickly obtain the desired command.
  • the interaction command to use.
  • key information is acquired in response to the smart device meeting the first preset condition; at least one recommended interaction instruction is acquired according to the key information; at least one recommended interaction instruction is output according to the first preset strategy.
  • the recommended interaction instruction can be output according to the key information, and the recommended interaction instruction can be output when using the voice interaction function, which is convenient for the user to quickly obtain the interaction instruction, and can generate the recommended interaction instruction according to the user's intention , so that users can conduct human-computer interaction more intelligently and conveniently in the process of voice interaction with smart devices, improving voice control efficiency and user experience.
  • Fig. 12 is a schematic flowchart of a processing method according to a third embodiment of the present application. As shown in Figure 12, a processing method provided by this application is applied to smart devices, including:
  • Step S1AA Obtain at least one recommended interaction instruction according to the key information in response to the first preset operation
  • Step S2AA Process at least one recommended interaction instruction based on a first preset strategy.
  • the smart device when the smart device obtains the first preset operation during the human-computer interaction process, the smart device determines or generates the corresponding recommended interaction instruction according to the key information, so that the user of the smart device does not need to
  • a large number of interaction instructions can also perform human-computer interaction with smart devices according to recommended interaction instructions, and can improve the efficiency and user experience of human-computer interaction.
  • the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here.
  • voice interaction instructions are used as examples. Specifically, when using voice interaction instructions in the process of human-computer interaction, this application is used for smart devices that can be controlled by voice. When using other forms of human-computer interaction In the process, it may also be a smart device performing gesture control, which is not limited here.
  • the first preset operation includes at least one of the following: triggering the operation of the voice input control; triggering the operation of the voice command prompt; triggering the operation of interface switching; inputting more than a preset number of wrong interaction commands .
  • the voice input control when triggering the operation of the voice input control and triggering the operation of the voice instruction prompt, it is necessary to recommend voice interaction instructions; after the interface is switched, the display content of the interface changes, and the associated interaction instructions also change; the input exceeds A preset number of wrong interaction instructions indicates that the user does not know the correct interaction instruction and needs to be reminded.
  • the first preset operation is triggered by the user, and may be an operation of the voice input control triggered by the user.
  • the interface of the smart device or the application program may have a voice input control, and the user may trigger the voice input control to generate a first preset operation, for example, the user may click the voice input control to generate the first preset operation.
  • the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
  • the key information also includes: historical common functions, common instructions, and the like.
  • the instruction keyword in the wrong interaction instruction can be: a certain function, startup, shutdown, etc.;
  • the function currently used by the smart device can be: the function of the smart device system, the function of installing an application on the smart device;
  • the triggered function can be: predict the next function to be used;
  • the user identity can be: old man, child, new user and old user, etc.;
  • the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.;
  • the information of the first application in the smart device can be: the application currently being used by the smart device, the running application;
  • the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background;
  • associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
  • the first preset operation includes at least one of the following: an operation of triggering a voice input control; an operation of triggering a voice command prompt; an operation of triggering interface switching; inputting wrong interaction commands exceeding a preset number of times.
  • step S2AA includes: outputting prompt information; in response to the selection operation, outputting a corresponding recommended interaction instruction according to the selection result; and/or, in response to unresponsive prompt information, outputting at least one recommended interaction instruction according to a first preset strategy instruction.
  • prompt information is output, for example, display, hide, close, etc. immediately.
  • a recommended interaction instruction is output according to the selection result. If the user's selection operation on the prompt information is not obtained beyond the preset time period, the recommended interaction instruction is directly output to the display screen for display.
  • the prompt information is output, so that the user can select the type of the recommended interactive instruction to be output, for example, output the recommended interactive instruction of start, close, selection, etc. types.
  • step S2AA includes: acquiring attribute information of at least one recommended interaction instruction; and outputting at least one recommended interaction instruction in different areas according to the attribute information.
  • the recommended interactive instruction display interface is divided into multiple regions, and then displayed in different regions according to the attribute information of each recommended interactive instruction.
  • the area on the display interface where the recommended interaction instructions are displayed includes a plurality of sub-areas, and different sub-areas are used to display virtual voice instruction word sets of different applications.
  • the recommended interaction instructions may include, but not limited to, one or more of music application interaction instructions, radio application interaction instructions, navigation application interaction instructions, social application interaction instructions, and system general interaction instructions.
  • the interactive instructions corresponding to each application may be displayed in different areas.
  • the recommended interactive instructions include: “start application A”, “start application B” and “next page”, put “start application A” and “start application B” in the same area for display, and " Next page” is placed in another area for display.
  • step S2AA includes: in response to the fact that the smart device does not meet the preset condition, acquiring associated devices associated with the smart device; sending at least one recommended interaction instruction to the associated device, so that the associated device outputs at least one recommended interaction instruction.
  • the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements for the recommended interaction instruction; the smart device does not have the display authority for the recommended interaction instruction ;
  • the recommended interaction command is related to the associated device.
  • terminal A has no display screen
  • terminal B is associated with terminal A and has a display screen
  • terminal A obtains the recommended interaction instruction
  • terminal B sends it to terminal B
  • terminal B outputs the recommended interaction instruction, so that the user can always visualize human-computer interaction.
  • step S2AA includes: acquiring the quantity of at least one recommended interaction instruction; when the quantity of at least one recommended interaction instruction exceeds a threshold, outputting at least one recommended interaction instruction according to a first preset strategy; and/or, at When the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second first preset strategy.
  • the recommended interaction instruction display area may display the above-mentioned recommended interaction instructions in at least one of the following ways: respectively display one or more recommended interaction instructions in the form of a floating window; respectively display one or more recommended interaction instructions in the form of a pop-up window one or more recommended interaction instructions; one or more recommended interaction instructions are displayed in the form of controls; one or more recommended interaction instructions are displayed in the blank area of the human-computer interaction interface.
  • the method further includes: if a non-voice operation is detected before step S1AA, determining a corresponding target interaction instruction from at least one recommended interaction instruction according to the non-voice operation; outputting at least one recommended interaction instruction, and Target interaction instructions are annotated.
  • the user's control intention is obtained according to the non-voice operation, and then the target recommendation interaction instruction that meets the user's intention is marked or highlighted, so that the user can quickly obtain the target interaction instruction and improve user experience.
  • FIG. 13 is a schematic diagram of a recommendation interaction instruction according to a third embodiment of the present application.
  • the scene shown in the figure is the scene of the operation that triggers the voice command prompt, and the use on the mobile phone is used as an example for illustration.
  • (a) in FIG. 13 shows the first preset operation trigger interface
  • (b) in FIG. 13 shows the display interface for recommended interactive instructions.
  • the smart device receives the interactive instruction prompting to trigger the operation, it obtains the application information currently in use, the music application, and then searches the interactive instruction related to the music application from the database, generates the recommended interactive instruction, and outputs it to the screen for display . In this way, when the user receives the user request, the interactive instruction that the user wants to use is output directly according to the currently used application information.
  • At least one recommended interaction instruction is acquired according to key information; and the at least one recommended interaction instruction is processed based on the first preset strategy.
  • Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment.
  • the present application first provides a processing method. As shown in Figure 14, the processing method of this embodiment is applied to a smart device, and the processing method includes:
  • Step S1B outputting the first interface in response to the first preset operation, and/or outputting the second interface in response to satisfying the first preset condition;
  • Step S2B Execute corresponding processing on the first interface and/or the second interface in response to satisfying the second preset condition.
  • the smart device outputs the first interface in response to the first preset operation, and/or outputs the second interface in response to satisfying the first preset condition, and can output the first interface in response to satisfying the second preset condition.
  • the interface and/or the second interface perform corresponding processing, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
  • the output includes recommendations associated with the first message
  • the first interface of the interactive command for example, outputs the first interface including "create a Tencent conference room” and "create a DingTalk conference room”.
  • the first interface is updated, wherein the updated first interface may include the running interface of the Tencent meeting.
  • the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
  • the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
  • the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command.
  • the smart device can acquire the user's voice control instruction to start the Tencent meeting.
  • the smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video.
  • the smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
  • the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; a recommended interaction instruction with a function different from that of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended interaction instruction associated with the preset application or service; the control intention corresponding to the first information; The recommended interaction instruction; the interface after responding according to the first information; the recommended interaction instruction associated with the current scene.
  • the recommended interaction instruction associated with the preset application or service includes at least one of the following: a recommended instruction associated with the function of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service
  • the running state of the service is associated with the corresponding terminal of the preset application or service.
  • the recommended instructions associated with the functions of the preset application or service may include “you can say to enable screen sharing”, “you can say to enable mute”, “ You can say to start sharing files”, “You can say to start DingTalk meeting” and so on.
  • the control intent corresponding to the first message can be "establish a meeting room", " Send meeting notice”, etc.
  • the recommended interaction instruction associated with the first information includes at least one of the following: a recommended interaction instruction associated with the control intention of the first information, a recommended interaction instruction associated with the content of the first information, and an interaction instruction corresponding to the first information.
  • a recommended interaction instruction associated with the first user, and a recommended interaction instruction associated with the first terminal corresponding to the first information includes at least one of the following: a recommended interaction instruction associated with the control intention of the first information, a recommended interaction instruction associated with the content of the first information, and an interaction instruction corresponding to the first information.
  • the recommended interaction instruction associated with the control intention of the first message may be, for example, "You It can be said to open Tencent Meeting”; the recommended interactive instruction associated with the content of the first information, for example, can be “You can say to set a reminder for the meeting itinerary at nine o'clock”; the recommended interactive instruction associated with the first user corresponding to the first information, For example, it can be “you can say to send a meeting notice to each department manager”; the recommended interactive instruction associated with the first terminal corresponding to the first information can be, for example: “You can say to send a scheduled start-up instruction at 8:30 tomorrow to the meeting room computer” etc.
  • the recommended interaction instructions associated with the current scene include at least one of the following: a recommended interaction instruction associated with the current time, a recommended interaction instruction associated with the current location, a recommended interaction instruction associated with the identity of the current user, a recommended interaction instruction associated with the current Recommended interaction instructions associated with events (eg, applications or services that are currently awakened, started, running, or closed), recommended interaction instructions associated with historical instructions, recommended interaction instructions associated with smart devices, and recommended interaction instructions associated with associated devices.
  • a recommended interaction instruction associated with the current time e.g, a recommended interaction instruction associated with the current location
  • a recommended interaction instruction associated with the identity of the current user e.g., a recommended interaction instruction associated with the current Recommended interaction instructions associated with events (eg, applications or services that are currently awakened, started, running, or closed)
  • recommended interaction instructions associated with historical instructions eg, applications or services that are currently awakened, started, running, or closed
  • recommended interaction instructions associated with historical instructions eg, applications or services that are currently awakened,
  • the recommended interaction instruction associated with the current time may be, for example, "You can say to set up a nine-ten meeting room”; the recommended interaction instruction associated with the current location, for example, can be “You can say that you can hold an emergency meeting online in a meeting room in Shenzhen”; the recommended interaction instruction associated with the current user's identity, for example, can be "You can Said to send a meeting room occupancy request to the administrative department", the recommended interaction instruction associated with the current event (for example, the application or service that is currently awakened, opened, running or closed), for example, can be "You can say that in ten minutes, open WeChat multi-person Voice call”; the recommended interactive command associated with historical commands, for example, can be “You can say to send the historical commands of Tencent Meeting”; the recommended interactive command associated with smart devices, for example, can be “You can say to show the installed conference application or a list of services”;
  • step S1B in response to the first preset operation, outputting the first interface includes at least one of the following:
  • a first interface is output, and the first interface includes at least one of the following: running failure information; Run the corresponding recommended instruction; the recommended instruction corresponding to the application or service associated with the running operation and/or the associated device; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; The recommended instruction associated with the control; the recommended instruction that is different from the function of updating the control; the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction and/or updating the control associated with the function of updating the preset application or service;
  • a first interface is output, and the first interface includes at least one of the following: the running interface of the preset application or service; A recommendation instruction corresponding to the operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control;
  • the first interface is output, wherein the first interface includes at least one of the following: an interface of the application or service associated with the preset application or service; an application associated with the preset application or service Recommended instructions and/or update controls for other applications or services; recommended instructions and/or update controls for other applications or services that correspond to new functions of preset applications or services;
  • the first interface includes at least one of the following items: a recommendation instruction corresponding to the difference between other applications or services and the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; an interface of an application or service associated with other applications or services; an associated device associated with other applications or services Corresponding recommended instructions;
  • a first interface including a recommended interaction instruction In response to waking up, starting, or running at least one preset application or service, if the first information is not obtained within a preset time period, or the wrong interaction instruction is input for more than a preset number of times, output a first interface including a recommended interaction instruction, wherein, The recommended interaction instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene;
  • the first information In response to acquiring the first information, and the first information can determine or generate multiple control intentions, output a first interface corresponding to the multiple control intentions.
  • the recommended instruction associated with the update control includes at least one of the following: an instruction parallel to the update control, an instruction at a lower level of the update control, an instruction at a higher level of the update control, and an instruction including functions of multiple update controls.
  • the update control is "next song”
  • the recommended instruction can be "previous song”
  • the update control is "enlarge the picture”
  • the recommended instruction can be "enlarge the picture to 2 times the current size”, “zoom the picture”, etc. wait.
  • a first interface is output, and the first interface includes a recommendation corresponding to the application or service associated with the running operation instruction.
  • the user performs the operation of pre-scheduling a webinar meeting on DingTalk, and when there is no webinar meeting function on DingTalk, a first interface is output, and the first interface includes the Tencent meeting with the pre-scheduling webinar meeting function Recommend instructions, and/or the operation interface of the Tencent meeting reservation webinar meeting.
  • outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
  • the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to.
  • the first information is "establish a meeting room”
  • the first interface for executing "establishing a Tencent meeting room” is output, For example, the wake-up interface of Tencent Conference.
  • the first information is "pull department members to hold a meeting"
  • the preset information in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "establish a meeting room with department members”
  • output It includes prompt information whether to execute the first information, and/or prompt information for selecting whether to store the first information.
  • the first information in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
  • a first interface corresponding to the matching result is output, including: the first language information and the preset information in response to the first information If the language information does not match, the first interface including the recommended instruction is output, and the language information of the recommended instruction matches the preset language information and/or the first language information.
  • the first language information of the first information does not match the language information preset by the system, for example, the first language information of the first information is Japanese, and the language information preset by the system is Chinese, then output the first language information including the recommended instruction.
  • outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, then output the first interface including the recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or meets the preset control intention condition .
  • responding directly according to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including a recommended interaction instruction and/or a running interface of the preset application or service, wherein the recommended interaction instruction is associated with the preset application or service, and/or is associated with the first information associated.
  • the obtained first information is "establish a meeting room", and multiple control intentions can be determined or generated according to the first information, such as “start a meeting application or service”, “establish a Tencent meeting", “open If the function of scheduled meeting in Tencent Meeting is scheduled", etc., the first interface including “starting the meeting application or service”, “establishing Tencent meeting”, “opening the scheduled meeting function in DingTalk Meeting”, etc. can be output, and/or the output includes The first interface of the interface after enabling the scheduled meeting function in Tencent Meeting, etc.
  • outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
  • the obtained first information is "establish a meeting room", and multiple control intentions can be determined or generated according to the first information, such as “start a meeting application or service”, “establish a Tencent meeting", “open According to the current scene information, such as the commonly used conference application or service corresponding to the current user is Tencent Meeting, and/or Tencent Meeting is in the wake-up state, etc., the output includes The first interface such as "establishing a Tencent meeting", “activating the scheduled meeting function in the Tencent meeting”, and/or outputting the first interface including the interface after enabling the scheduled meeting function in the Tencent meeting, etc.
  • step of determining at least one target control intention from the plurality of control intentions it includes:
  • a first interface including a recommended interaction instruction is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention.
  • the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
  • confirming at least one target control intention includes "establishing a Tencent meeting", “opening the scheduled conference function in the Tencent meeting", after receiving the confirmation operation, and/or the target control intention is a non-high-level control intention and/or Or when the non-privacy control intention and/or the smart device can respond, output the first interface including the interface after enabling the scheduled meeting function in the Tencent meeting.
  • the confirmed at least one target control intention includes "send a photo”, “send Zhang San's photo”, and if the confirmation operation is not received, and/or the target control intention does not meet the preset control intention conditions, for example, it is not
  • the privacy control intent is to control the associated device (for example, the device corresponding to Zhang San himself) to output the first interface including "you can say to send Zhang San's photo”.
  • the first preset condition in step S1B includes at least one of the following: the current scene information meets the preset scene condition; the current application or service belongs to the preset list; the running result of the current application or service meets the preset result condition; The running result of the current application or service does not meet the preset result condition; the received first information meets the preset information condition; the first interface meets the preset interface condition; the input second information is received; the received second information meets the preset condition Set information conditions.
  • the second information in step S1B may include at least one of the following: instructions for the first interface, for example, operation instructions, voice control instructions, text control instructions, and gesture control instructions; information associated with functions of the smart device ; Information associated with the first information.
  • a second interface in response to meeting the first preset condition, is output, including at least one of the following: in response to the first interface meeting the preset interface condition and receiving the second information, in the first interface Displaying recommended interactive instructions associated with the second information to output the second interface; in response to the first interface not meeting the preset interface conditions and receiving the second information, after processing the first interface, the processed first The recommended interactive instruction associated with the second information is displayed in the interface to output the second interface; in response to the received first information meeting the preset information condition, output the second interface corresponding to the first information; in response to the received second information The preset information condition is met, and a second interface corresponding to the second information is output.
  • the preset interface condition may include at least one of the following: there is a blank area; font size meets a preset size value; screen brightness meets a preset brightness value.
  • the preset information condition may include at least one of the following: the control object corresponds to the object in the first interface; the control intention is a control intention corresponding to the function of the smart device; the control intention is corresponding to the function of a preset application or service control intent.
  • the first interface corresponding to the first information can be output and the second interface, for example, the first interface including the DingTalk meeting icon, the second interface including the Tencent meeting icon, and so on.
  • the received second information is an operation instruction for the first interface, such as a click operation on the icon of the DingTalk meeting, then output the second interface that responds to the click operation, such as the wake-up interface and the running interface of the DingTalk meeting wait.
  • satisfying the second preset condition in step S2B includes at least one of the following: the smart switch is turned on; user habits are met; a preset operation instruction is received; and an associated device is connected.
  • corresponding processing is performed on the first interface and/or the second interface in step S2B, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
  • the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface;
  • Step S2B In response to satisfying the second preset condition, perform corresponding processing on the first interface and/or the second interface, including: responding to the first interface satisfying the second preset condition, performing corresponding processing on the first display area and the second display area one of the first interfaces, or simultaneously process the first interfaces displayed in the first display area and the second display area.
  • step S2B in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, passing information in the first interface through The first display area and the second display area are displayed in turn; and/or in response to the movement operation in the single-handed mode, the position of the information in the first interface in the first display area is adjusted.
  • the smart device when the smart device is a folding screen mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated , such as adjusting the position and size of the pop-up window suspended on the first interface, and/or closing the second interface, etc., to avoid unnecessary waste of power.
  • the second preset condition for example, conforming to the user's habit, conforming to the current scene
  • the smart device receives the first message, such as "hold an emergency meeting for all staff at nine o'clock", through a preset application or service, such as WeChat, and outputs the first message including the recommended interactive instruction associated with the first message.
  • the first message such as "hold an emergency meeting for all staff at nine o'clock”
  • a preset application or service such as WeChat
  • the interface for example, includes the first interface of "establishing a Tencent meeting room” and "establishing a Dingding meeting room” (please refer to Figure 15a), in response to meeting the first preset condition, for example, receiving a request for "establishing a Tencent meeting room"
  • a second interface is output (please refer to FIG. 15b ).
  • the second interface may include an interface of a Tencent conference, for example, an interface of a Tencent conference after entering a scheduled conference function.
  • the first interface is updated according to the second interface (please refer to FIG. 15c).
  • the processing method of this embodiment can output the first interface in response to the first preset operation, and/or output the second interface in response to satisfying the first preset condition, and can respond to satisfying the second preset condition Corresponding processing is performed on the first interface and/or the second interface, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
  • Fig. 16 is a schematic flowchart of a processing method according to the fifth embodiment.
  • the present application first provides a processing method. As shown in Figure 16, the processing method of this embodiment is applied to a smart device, and the processing method includes:
  • Step S1C Obtain the input first information
  • Step S2C In response to the first information meeting the second preset condition, perform corresponding processing according to the second preset strategy; and/or, in response to the first information not meeting the second preset condition and meeting the third preset condition, according to The third preset strategy performs corresponding processing.
  • the smart device when processing a request, the smart device considers whether the request satisfies the second preset condition, and then performs corresponding processing according to the corresponding preset policy according to the judgment result, so as to quickly determine the user's control intention and make the user experience better.
  • the smart device After acquiring the voice information of the user, the smart device performs semantic analysis, and judges whether the voice information contains a definite control intention according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If it does not contain a definite control intention, or cannot generate or determine a definite control intention, call other information for further comprehensive judgment.
  • the first information may include voice control instructions.
  • the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital.
  • the first information may include text control commands.
  • the smart computer device can obtain the user's text command to execute the control instruction of playing audio and video.
  • the first information may include an operation instruction.
  • the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
  • the first information meeting the second preset condition may include: the first information includes at least one control intention.
  • the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
  • the first information meeting the second preset condition may include: at least one control intention can be generated or determined according to the first information.
  • the smart speaker can determine that the user's voice control command needs to play the music "Stars and Seas” by analyzing the user's voice control command "It is time to play "Stars and Seas”.
  • control intents may include historical control intents.
  • the user says “I'm hungry, order a takeaway” voice control instruction
  • the smart device obtains the user's last voice interaction of "order a takeaway” based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart device will order a hamburger takeaway as the control intention of the user's voice control command.
  • control intent may include an associated control intent.
  • control intention associated with the control intention directly obtained from the first information often has a linkage operation. For example, if the user needs to pay for an order, then the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software. For another example, in the control of a smart home, the user issues a voice control command of "it's dawn, let's open the window". The user's control intention includes not only opening the window, but also the associated control intention of turning off the lights. At this time, the smart device not only executes the control intent of opening the window, but also executes the associated control intent of turning off the light.
  • control intent may include a privacy control intent and/or a non-privacy control intent.
  • the user needs to send chat records, but the smart device detects that the chat records contain private information. At this point, the smart device needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intent of sending the chat record.
  • control intentions may include high-level control intentions and/or non-high-level control intentions.
  • operations of some application programs involve user privacy, property security, or safe operation of smart devices.
  • the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent.
  • a control intent involving a payment action could be classified as a high-level control intent.
  • performing corresponding processing according to the second preset strategy may include: if there is only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart device can directly execute the user's control intention.
  • performing corresponding processing according to the second preset strategy may include: if there are at least two control intentions, determining a target control intention according to a preset selection strategy, and performing corresponding processing according to the target control intention.
  • the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, the user sends out the voice control instruction "charge in the unit's garage", and the smart device can parse out "charge in the unit's first garage” and “charge in the unit's garage”. Second Garage Charging" two control intents. At this time, it is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
  • meeting the third preset condition may include: being able to determine the target control intention according to the second information of the smart device.
  • the smart device may obtain at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, and analyze it together with the first information to determine the target control intention.
  • the second information of the smart device may include scene information of the smart device.
  • the user sends a voice control instruction of "connect the call" to the mobile phone.
  • a voice control instruction of "connect the call” to the mobile phone.
  • the second information of the smart device may include time information of the smart device. For example, when the user needs the vehicle-mounted smart device to perform a navigation task, if the time of the smart device is between 6:00 am and 6:00 pm at this time, use the first brightness or the first background to display the navigation map screen; if at this time When the time of the smart device is between 6:00 p.m. and 6:00 a.m., the second brightness or the second background is used to display the navigation map screen.
  • the second information of the smart device may include location information of the smart device. For example, when the user needs the smart device to play a video, if the smart device is in the company at this time, use half-screen playback or floating window playback; if the smart device is at home at this time, use full-screen playback.
  • the second information of the smart device may include status information of the smart device. For example, when the user needs the smart device to connect to the video call, if the smart device is in a power-saving state at this time, it will be displayed at the first brightness; otherwise, if the smart device is at the normal state at this time, it will be displayed at the second brightness. Similarly, the smart device may be in a state of exercising, driving, etc., and when executing the user's control intention, the corresponding target control intention can be selected correspondingly.
  • the second information of the smart device may include application or service information of the smart device.
  • the smart device searches the application software whitelist or blacklist, uses the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
  • the second information of the smart device may include trigger object information of the smart device.
  • the smart device detects trigger object information. If it is a child user, it will be displayed in animation, and if it is an elderly user, it will be broadcast in voice mode.
  • the second information of the smart device may include relationship information between multiple applications or services of the smart device.
  • the relationship information between multiple applications or services may be priority relationship, inter-correlation relationship, relationship between running contents, relationship between running results, location relationship of service interfaces, and the like.
  • the system places the display window of the short message service in the form of a floating window in the corner of the screen that is farthest from the game character.
  • the second information of the smart device may include associated device information of the smart device.
  • the smart device retrieves the current vehicle's location information, speed information, power information, braking information, fuel and electricity information, etc. through the associated on-board equipment.
  • the second information of the smart device may include user operation habits.
  • the home smart device calls the user's habitual temperature setting, humidity setting, air volume setting, swing setting, and timing duration according to the user's historical operating habits.
  • Action information when the user requests to turn on the air conditioner through the home smart device, the home smart device calls the user's habitual temperature setting, humidity setting, air volume setting, swing setting, and timing duration according to the user's historical operating habits. Action information.
  • the second information of the smart device may include historical interaction records stored by the smart device.
  • the in-vehicle smart device records the user's unit address in the historical interaction.
  • the on-board smart device calls the recorded unit address and wakes up the navigation service as the navigation destination.
  • the second information of the smart device may include historical interaction records obtained by downloading from the network device.
  • the user purchases a flight ticket from Shanghai to Shenzhen departing at 11:00 am on National Day by using the authenticated identity information through the first smart device.
  • the second smart device uses the user's identity information to obtain the user's historical ticket purchase records from the first smart device or the ticketing website through the network device, and lists them in the user's schedule in chronological order displayed in .
  • the second information of the smart device may include historical interaction records obtained from associated devices.
  • the on-board smart device extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
  • meeting the third preset condition may include: being able to determine the target control intention according to user selection.
  • the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents.
  • the smart device can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart device to determine the target control intention.
  • the way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
  • determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
  • new information can be formed to analyze and obtain the target control intention.
  • the user sends a voice control command "It's too hot here" to the smart home terminal, if the current outdoor temperature is winter or 5 degrees Celsius, and the indoor temperature is 33 degrees Celsius, then the target control intention at this time is to set The heating is lowered on the existing basis. If the current outdoor temperature is summer or 35 degrees centigrade, and the indoor temperature is 33 degrees centigrade, then the target control intention at this time is to increase the air conditioner on the existing basis.
  • the preset rule may include: if the first information lacks partial information, then determine or generate the partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information.
  • the user sends a voice control instruction of "navigate home" to the vehicle-mounted smart device, but the address of the home is not included in the voice control instruction at this time.
  • the on-board smart device can record the address of Zhongjia through the shopping order, so as to form new intermediate information "navigate to ⁇ community" in combination with the voice control command, and then determine the target control intention.
  • the preset rule may include: if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information of the smart device, so that the first information can be combined with the second part Information determines or generates intermediate information.
  • the user sends a voice control command to the smart device, "If the price of the air ticket from Shanghai to Shenzhen on the National Day is less than 500 yuan, book one for me". Smart devices cannot recognize which platform should be used to book tickets from voice control instructions. At this time, the smart device screens out the most frequently used travel software platform according to the installed travel software platforms, combined with the voice control command, a new intermediate message is formed: "Open the 'Ctrip' application, book a National Day Shanghai-Shenzhen flight The air ticket price is less than 500 yuan", and then the target control intention is determined.
  • performing the corresponding processing according to the third preset policy may include: immediately or delaying or stopping or switching the processing corresponding to the control intention performed on the smart device.
  • the smart device may determine a definite control intention, and at this time, the processing corresponding to the determined control intention may be immediately performed on the smart device.
  • the smart device may not be able to determine the user's control intention or may determine a wrong control intention, and if it continues to execute, it may cause errors or major accidents and losses. Therefore, it is possible to choose to delay the execution of the processing corresponding to the control intention on the smart device, or to choose to stop the execution of the processing corresponding to the control intention on the smart device.
  • the smart device may also choose to switch to execute the processing corresponding to the control intention on the smart device.
  • the mobile phone may switch to an appropriate or corresponding vehicle-mounted smart device for processing, or switch to another appropriate or corresponding application service for processing.
  • the mobile phone receives the user's voice control instruction of "switching the sports driving mode"
  • the mobile phone since the mobile phone does not support the switching of the driving mode, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device will The driving mode switches to Sport driving mode.
  • performing corresponding processing according to a third preset strategy may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation.
  • the analysis of the first information by the smart device may correspond to multiple control intentions, or one control intention may correspond to multiple execution modes.
  • the corresponding processing is performed on the smart device.
  • the way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
  • performing corresponding processing according to the third preset strategy may include: copying or transferring the processing corresponding to the control intention to an associated device for execution.
  • the mobile phone receives the user's "switching sports driving mode" control instruction
  • the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device Switch the driving mode to Sport driving mode.
  • the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car”
  • the mobile phone remotely calls the image information of the rear camera in the vehicle camera.
  • the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted smart device for local execution, which can save processing resources and improve processing efficiency.
  • performing corresponding processing according to the third preset policy may include: executing processing corresponding to the control intention on the smart device and/or associated device.
  • executing processing corresponding to the control intention on the smart device and/or associated device may include: executing processing corresponding to the control intention on the smart device and/or associated device.
  • the synchronization authorization service of the associated parent's mobile phone is required to jointly complete the payment; or, the payment service is directly processed accordingly.
  • the execution process of the associated device it may be executed synchronously or switched. In terms of the execution order of the smart device and the associated device, it may be performed sequentially or synchronously, which is not limited in this application.
  • the method further includes the following step: in response to the fact that the first information does not satisfy the second preset condition and does not satisfy the third preset condition, perform corresponding processing according to a fourth preset policy.
  • the fourth preset policy is set for processing by the smart device, which can properly respond to the user's instruction and improve user experience.
  • the smart device cannot determine the control intention through the first information, and the smart device still cannot determine the control intention through the second information of the smart device.
  • the smart device may request the user to issue an instruction again, or provide third information to determine the control intention.
  • the smart device may also output prompt information to allow the user to select a corresponding operation.
  • the smart device may also end this response to release response resources.
  • the method before the step of acquiring the input first information, the method further includes: performing preset processing on the smart device.
  • operations such as starting, running, sleeping, waking up, and exiting the application or service may be performed on the smart device to ensure the accuracy of the response.
  • Fig. 17 is a schematic diagram of a children's watch determining and executing a control intention of a voice control instruction according to an embodiment of the present application.
  • the children's watch is in a sleep state.
  • the child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma".
  • the human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
  • Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games.
  • the children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held.
  • the children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
  • the children's watch has determined through historical chat information that the "grandmother's house” is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs.
  • the children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
  • the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure.”
  • the mobile phone retrieves the application software whitelist or blacklist, calls the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
  • the smart phone After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
  • the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
  • the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
  • this embodiment provides a processing method, including the following steps:
  • Step S10 In response to the first preset operation and/or the information of the associated device, determine the control intention and/or obtain at least one recommended interaction instruction and/or output the first interface;
  • Step S20 Execute corresponding processing on the smart device based on the preset strategy, and/or control the associated device to output.
  • step S10 includes: in response to the first preset operation, acquiring at least one recommended interaction instruction according to the first preset operation and key information.
  • the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
  • the instruction keyword in the error interaction instruction may be: a certain function, startup, shutdown, etc.;
  • the function currently used by the smart device may be: the function of the smart device system, the function of installing an application program on the smart device;
  • the triggered function can be: predict the next function to be used;
  • the user identity can be: old man, child, new user and old user, etc.;
  • the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.;
  • the information of the first application in the smart device can be: the application currently being used by the smart device, the running application;
  • the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background;
  • associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
  • obtaining at least one recommended interactive instruction according to the first preset operation and key information includes: obtaining keyword information of the input interactive instruction, Information acquisition recommended interactive instructions.
  • step S10 includes: outputting the first interface in response to the first information satisfying the first preset condition, and/or outputting the second interface in response to the second information satisfying the second preset condition;
  • the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service
  • the running state of the service is associated with the corresponding terminal of the preset application or service.
  • the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
  • the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • recommended instruction information associated with the current time for example, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • step S10 in response to the first information satisfying the first preset condition, outputting the first interface includes: in response to the matching result of the first information and the preset information, outputting the first interface corresponding to the matching result; And/or in response to the first information including the control intention, output the first interface corresponding to the control intention; and/or in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the recommended instruction information associated with the first information An interface; and/or a plurality of control intentions can be determined or generated in response to the first information, and a first interface corresponding to the plurality of control intentions is output.
  • outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
  • the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to. For example, if the first information is "Start Navigation”, in response to the first information matching the preset information, for example matching "Start AutoNavi”, output the first interface for executing "Start AutoNavi", for example , including the wake-up interface of AutoNavi. If the first information is "depart for work”, in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "navigate to the company", then output including whether to execute the first information prompt information, and/or select whether to store the prompt information of the first information. In addition, in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
  • outputting a first interface corresponding to the matching result includes: in response to a mismatch between the first language information of the first information and the preset language information, outputting a recommendation including In the first interface of the instruction, the language information of the recommended instruction matches the preset language information and/or the first language information.
  • outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, output the first interface including recommended instruction information, wherein the recommended instruction information is associated with the control intention and/or meets the preset control intention condition .
  • responding directly according to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including recommended instruction information and/or a running interface of the preset application or service, wherein the recommended instruction information is associated with the preset application or service, and/or is associated with the first information associated.
  • outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
  • the step of determining at least one target control intention from the plurality of control intentions includes: responding to the confirmation operation, and/or responding to the target control intention meeting the preset control intention condition, and/or responding to the target control intention , output the first interface after responding to the target control intention; and/or in response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, then output the first interface including the target control intention, and/or Or the control associated device outputs the first interface including the target control intention; and/or in response to no confirmation operation is received, and/or at least one target control intention does not meet the preset control intention condition, then output the first interface including the recommended instruction information An interface, wherein the recommended instruction information is associated with the target control intention and/or satisfies a preset control intention condition.
  • the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
  • step S10 in response to the second information satisfying the second preset condition, outputting the second interface includes: responding to the association of the second information with the control intention of the first information, and/or the second information corresponding to the second information.
  • the user is associated with the first user corresponding to the first information, and the first interface and the second interface are output; in response to the second information being associated with the first interface, the second interface is output after closing the first interface.
  • step S10 includes: displaying the first interface and/or the second interface in response to the first preset operation.
  • the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
  • the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
  • the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command.
  • the smart device can acquire the user's voice control instruction to start the Tencent meeting.
  • the smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video.
  • the smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
  • the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the second interface may include at least one of the following: an update control for updating the second interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service
  • the running state of the service is associated with the corresponding terminal of the preset application or service.
  • the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
  • the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • recommended instruction information associated with the current time for example, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • step S10 in response to the first preset operation, the first interface and/or the second interface are displayed, including at least one of the following:
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following Item: operation failure information; recommended instructions corresponding to the operation of the preset application or service; recommended instructions corresponding to the application or service associated with the running operation and/or associated equipment; recommended instructions corresponding to the functional configuration of the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; a recommended instruction corresponding to an associated device associated with the running operation;
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following : the running interface of the preset application or service; the recommended instruction corresponding to the running operation; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; the recommendation instruction associated with the update control; Recommended instructions that are different from the functionality of the update control; recommended instructions and/or update controls associated with the functionality of updating preset applications or services;
  • first interface and/or the second interface In response to the closing instruction of the preset application or service, display the first interface and/or the second interface, wherein the first interface and/or the second interface include at least one of the following: an application or service associated with the preset application or service interface; recommended instructions for applications or services associated with preset applications or services;
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following: other applications or services and Recommended instructions and/or update controls corresponding to differences in preset applications or services; recommended instructions and/or update controls corresponding to new functions of other applications or services relative to preset applications or services; update controls for updating the first interface ; recommended instructions associated with update controls; recommended instructions with functions different from update controls; interfaces of applications or services associated with other applications or services; recommended instructions corresponding to associated devices associated with other applications or services;
  • the first information In response to receiving input first information, and the first information can determine or generate multiple control intentions, display the first interface and/or the second interface corresponding to the multiple control intentions.
  • displaying the first interface and/or the second interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and displaying the first interface after responding to the control intention and/or the second interface; and/or in response to the control intention not satisfying the preset control intention condition, displaying the first interface and/or the second interface including the control intention, and/or displaying the information of the associated device associated with the control intention
  • the first interface and/or the second interface of the information and/or in response to the control intention not meeting the preset control intention condition, displaying the first interface and/or the second interface including the recommended instruction information, wherein the recommended instruction information and The control intention is associated with and/or meets preset control intention conditions.
  • displaying the first interface and/or the second interface corresponding to multiple control intentions includes at least one of the following: displaying the first interface corresponding to the first control intention; displaying the second interface corresponding to the second control intention ; Simultaneously display the first interface corresponding to the first control intention, and the second interface corresponding to the second control intention; display the first interface corresponding to the first control intention, and display the second interface corresponding to the second control intention and the third control intention the second interface; displaying the first interface, and displaying the second interface in response to a user operation instruction.
  • step S10 includes: acquiring the input first information and the second information of the smart device, and determining the control intention according to the first information and the second information.
  • the smart device when processing a request, can determine the control intention according to the input first information and the second information of the smart device, and then perform corresponding processing according to the determined control intention and the preset strategy, and can quickly determine the user's control intention , making the user experience better.
  • the smart device After the smart device acquires the voice information of the user, it performs semantic analysis together with the second information of the smart device acquired by the smart device, and judges a certain control intention included in the voice information according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If a certain control intention cannot be generated or determined, according to the second information of the smart device, the control intention is determined and then executed.
  • the first information may include voice control commands, text control commands, and operation commands.
  • the first information satisfies the first preset condition, and may include at least one of the following: the first information includes at least one control intention, and at least one control intention can be generated or determined according to the first information.
  • determining the control intention according to the first information and the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
  • the preset rule may include at least one of the following items: if the first information lacks partial information, then determine or generate partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information; If the first information includes the first part of information that cannot be recognized or responded to, the second part of information is determined or generated according to the second information of the smart device, so that the first information is combined with the second part of information to determine or generate intermediate information.
  • control intention may include at least one of the following historical control intentions, associated control intentions, privacy control intentions and/or non-privacy control intentions, high-level control intentions, and non-high-level control intentions.
  • determining the control intention may include at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention; the first information includes When there are at least two control intentions, the target control intention is determined according to a preset selection strategy.
  • the preset selection strategy may include: determining the target control intention according to the second information of the smart device.
  • the smart device may acquire at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, so as to determine the target control intention.
  • the preset selection strategy may include: determining the target control intention according to user selection.
  • the second information of the smart device may include at least one of the following: scene information of the smart device, time information of the smart device, location information of the smart device, status information of the smart device, application or service information of the smart device, Trigger object information of smart devices, relationship information between multiple applications or services of smart devices, associated device information of smart devices, user operating habits, historical interaction records stored by smart devices, historical interaction records downloaded from network devices , Historical interaction records obtained from associated devices.
  • the step of determining the control intention according to the first information and the second information of the smart device further includes: when the control intention cannot be determined according to the first information and the second information of the smart device, perform corresponding processing according to a third preset strategy .
  • step S20 includes: in response to the second preset operation, and/or the smart device does not satisfy the preset condition, sending at least one recommended interaction instruction to the associated device for output.
  • the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not have the display authority of the recommended interaction instruction; The recommended interaction instruction is related to the associated device.
  • At least one recommended interaction instruction is sent to the associated device for output, including: prioritizing on the display screen of the associated device Display and/or highlight suggested interactive instructions related to the associated device.
  • sending at least one recommended interaction instruction to the associated device for output includes: obtaining the quantity of at least one recommended interaction instruction ; When the number of at least one recommended interaction instruction exceeds the threshold, output at least one recommended interaction instruction according to the first preset strategy; and/or, when the number of at least one recommended interaction instruction does not exceed the threshold, output at least one recommended interaction instruction The instruction is output according to the second preset strategy.
  • the key information includes: information of the first application in the smart device; in response to the second preset operation in step S20, and/or the smart device does not meet the preset condition, at least one recommended interaction instruction is sent to the associated
  • the output of the device includes: acquiring software version information of the first application; acquiring new recommended interaction instructions of the latest version of the first application according to the software version information; and outputting the newly added recommended interaction instructions.
  • step S20 includes: performing corresponding processing on the first interface and/or the second interface in response to satisfying a third preset condition.
  • corresponding processing is performed on the first interface and/or the second interface in step S20, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
  • the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface; in step S20: in response to satisfying the third preset condition, the first interface and /or the second interface performs corresponding processing, including: in response to the first interface meeting the third preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first interface The first interface displayed in the display area and the second display area is processed.
  • step S20 in response to satisfying the third preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, converting information in the first interface to The first display area and the second display area are displayed in turn; and/or the position of the information in the first interface in the first display area is adjusted in response to the movement operation in the one-handed mode.
  • the smart device when the smart device is a folding mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated, For example, adjust the position and size of the pop-up window suspended on the first interface, and/or close the second interface, etc., to avoid unnecessary waste.
  • the second preset condition for example, conforming to the user's habit, conforming to the current scene
  • step S20 includes: after processing the first interface and/or the second interface, controlling the associated device to output the processed first interface and/or the second interface.
  • step S20 after processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: hiding or closing the first interface interface and/or the second interface; merging or merging the first interface and/or the second interface; enlarging or reducing the first interface and/or the second interface; controlling the first associated device to output the processed first interface and/or processing control the second associated device to output the processed first interface and/or the processed second interface; control the first associated device to output the processed first interface, and control the second associated device to output the processed the second interface.
  • controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following items: in response to matching the current user of the first associated device with the current user of the smart device, controlling The first associated device outputs the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, the application or application installed or running on the first interface and/or the second interface Service matching, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or the processed second interface.
  • the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
  • step S20 includes: performing corresponding processing on the smart device according to the control intention and the preset policy.
  • performing corresponding processing on the smart device may include: immediately or delaying or stopping or switching to perform processing corresponding to the control intention on the smart device.
  • performing corresponding processing on the smart device may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation.
  • performing corresponding processing on the smart device may include: copying or transferring the processing corresponding to the control intention to the associated device for execution.
  • performing corresponding processing on the smart device may include: performing processing corresponding to the control intention on the smart device and/or associated device.
  • Fig. 19 is a schematic flowchart of a processing method according to a seventh embodiment of the present application. As shown in Figure 19, this application provides a processing method applied to smart devices, including:
  • Step S10A In response to the first preset operation, at least one recommended interaction instruction is acquired according to the first preset operation and key information;
  • Step S20A In response to the second preset operation, and/or the smart device does not satisfy the preset condition, send at least one recommended interaction instruction to the associated device for output.
  • Smart devices can include various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home devices (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), this embodiment does not limit the specific types of smart devices.
  • the smart device can determine the user's operation intention according to the first preset operation and key information, and then obtain the corresponding recommended interaction instruction according to the user's operation intention, and send the recommended interaction instruction to the associated device for output , making the user experience better.
  • the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here.
  • voice interaction instructions are used as examples.
  • this application is used for smart devices that can be controlled by voice, but is not limited to smart devices that can be controlled by voice. In other ways, It may also be a smart device for gesture control, which is not limited here.
  • the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
  • the instruction keyword in the error interaction instruction may be: a certain function, startup, shutdown, etc.;
  • the function currently used by the smart device may be: the function of the smart device system, the function of installing an application program on the smart device;
  • the triggered function can be: predict the next function to be used;
  • the user identity can be: old man, child, new user and old user, etc.;
  • the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.;
  • the information of the first application in the smart device can be: the application currently being used by the smart device, the running application;
  • the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background;
  • associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
  • the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not have the display authority of the recommended interaction instruction; The recommended interaction instruction is related to the associated device.
  • step S10A includes: obtaining keyword information of the input interactive instruction, and obtaining recommended interactive instructions according to the keyword information and key information.
  • the scope of recommended interaction instructions can be further narrowed by keyword information, for example, when the input keywords are startup and shutdown, start-up recommended interaction instructions and shutdown-related recommended interaction instructions related to key information are obtained.
  • the recommended interactive instruction matching the keyword is obtained from the interactive instructions obtained according to the key information, which facilitates the user to quickly and accurately obtain the desired interactive instruction, saves time and improves accuracy.
  • step S20A includes: preferentially displaying and/or highlighting recommended interaction instructions related to the associated device on the display screen of the associated device.
  • the corresponding interaction instruction is marked, so as to preferentially display and/or highlight the corresponding interaction instruction.
  • step S20A includes: acquiring the quantity of at least one recommended interaction instruction; when the quantity of at least one recommended interaction instruction exceeds a threshold, outputting at least one recommended interaction instruction according to a first preset strategy; and/or, When the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second preset strategy.
  • the key information includes: information about the first application in the smart device; step S20A, further includes: acquiring software version information of the first application; and acquiring new recommended interactions of the latest version of the first application according to the software version information Instructions; label and output the newly added recommended interactive instructions.
  • the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
  • the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
  • FIG. 20 is a schematic diagram of a recommendation interaction instruction according to a seventh embodiment of the present application.
  • Figure 20 (a) shows the recommended interactive instruction type confirmation interface
  • Figure 20 (b) shows the recommended interactive instruction search interface
  • Figure 20 (c) shows the recommended interactive instruction interface displayed by the associated device .
  • the relevant interaction instruction is obtained from the database according to the information of the associated device, such as the application information currently in use, and then sent to each associated device for display on the display screen of the associated device. In this way, the recommended interaction instructions obtained by the user through the smart device can be displayed on the associated device.
  • At least one recommended interactive instruction is acquired according to the first preset operation and key information; in response to the second preset operation, and/or the smart device does not meet the preset condition, the At least one recommended interaction instruction is sent to the associated device for output.
  • the acquired recommended interaction instructions can be sent to the associated device, so that the user can obtain the recommended interaction instruction through the associated device, which is convenient for the user and enables the user to interact with the smart device during the voice interaction process.
  • Human-computer interaction can be carried out more intelligently and conveniently, and the efficiency of voice control and user experience can be improved.
  • FIG. 21 is a schematic flowchart of the processing method according to the eighth embodiment.
  • the processing method is applied to the smart device, and the processing method includes:
  • S10B In response to the first information meeting the first preset condition, output the first interface, and/or, in response to the second information meeting the second preset condition, output the second interface;
  • S20B Execute corresponding processing on the first interface and/or the second interface in response to satisfying the third preset condition.
  • the first interface may be output in response to the first information meeting the first preset condition
  • the second interface may be output in response to the second information meeting the second preset condition
  • the third preset condition Assuming conditions, performing corresponding processing on the first interface and/or the second interface can quickly realize human-computer interaction according to the first information and/or the second information, so as to improve user experience.
  • the smart device receives the first information input by the user, such as the voice command "navigate to Haidilao", and outputs the first interface including recommended instructions, such as "you can say navigate to Haidilao in Luohu", and responds Based on the second information input on the first interface, such as "Luohu's", the second interface is output, wherein, the second interface may display a confirmation prompt message of "Navigate to Haidilao in Luohu", and/or respond to "Navigation After receiving the confirmation instruction from the user, enlarge the response result in the second interface and/or delete the confirmation prompt information.
  • the first information may include at least one of the following: voice control instructions, text control instructions, gesture control instructions, and operation instructions.
  • the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital.
  • the vehicle-mounted terminal can also obtain text control instructions that need to navigate to a nearby hospital.
  • the vehicle-mounted terminal can obtain a manual operation instruction for starting a navigation application or service.
  • the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service
  • the running state of the service is associated with the corresponding terminal of the preset application or service.
  • the recommended instructions associated with the functions of the preset application or service may include "you can say to avoid congestion”, “you can say high speed priority”, “you can say Said passing the gas station” and so on.
  • the control intent corresponding to the first information may be "start Gaode application or service” and so on.
  • the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
  • the recommended instruction information associated with the control intention of the first information can be, for example, "You can say to navigate to the seabed Fishing"; the recommended instruction information associated with the content of the first information, for example, can be “you can say that you passed the flower shop”; the recommended instruction information associated with the first user corresponding to the first information, for example, can be “you can say that you can help Pay the parking fee", "Help turn on the air conditioner”; the recommended instruction information associated with the first terminal corresponding to the first information, for example, can be: “You can say to send the real-time location to Xiaofang” and so on.
  • the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • recommended instruction information associated with the current time for example, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • the recommended instruction information associated with the current time may be, for example, "You can say to check the real-time traffic conditions to Xiaomeisha”; Recommended instruction information associated with events (for example, currently waking up, opening, running or closing applications or services, and establishing a connection with the vehicle terminal), such as “you can say to wake up the vehicle", “you can say to send navigation information to the vehicle machine”; the recommended instruction information associated with historical instructions, for example, can be “you can say to turn up the volume”; the recommended instruction information associated with smart devices, for example, can be “you can say to enter sleep mode”; The recommended instruction information may be, for example, "you can say to wake up the car”.
  • step S10B outputting the first interface in response to the first information meeting the first preset condition, including: outputting the first interface corresponding to the matching result in response to the matching result of the first information and the preset information; and /or in response to the first information including the control intention, output the first interface corresponding to the control intention; and/or in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the recommended instruction information associated with the first information an interface; and/or a plurality of control intentions can be determined or generated in response to the first information, and a first interface corresponding to the plurality of control intentions is output.
  • outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
  • the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to. For example, if the first information is "Start Navigation”, in response to the first information matching the preset information, for example matching "Start AutoNavi”, output the first interface for executing "Start AutoNavi", for example , including the wake-up interface of AutoNavi. If the first information is "depart for work”, in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "navigate to the company", then output including whether to execute the first information prompt information, and/or select whether to store the prompt information of the first information. In addition, in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
  • outputting a first interface corresponding to the matching result includes: in response to a mismatch between the first language information of the first information and the preset language information, outputting a recommendation including In the first interface of the instruction, the language information of the recommended instruction matches the preset language information and/or the first language information.
  • the first language information of the first information does not match the language information preset by the system, for example, the first language information of the first information is Japanese, and the language information preset by the system is Chinese, then output the first language information including the recommended instruction.
  • outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, output the first interface including recommended instruction information, wherein the recommended instruction information is associated with the control intention and/or meets the preset control intention condition .
  • responding directly according to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including recommended instruction information and/or a running interface of the preset application or service, wherein the recommended instruction information is associated with the preset application or service, and/or is associated with the first information associated.
  • outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
  • the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
  • the obtained first information is "start navigation", and multiple control intentions can be determined or generated according to the first information, such as "start Gaode application or service", “start Baidu application or service”, Etc., according to the current scene information, such as the Amap application or service is in the wake-up state, the current user frequently uses the Amap application or service, etc., it can output the first interface including "You can say to open the Amap navigation", and/or output Including the first interface of the interface of Gaode navigation and so on.
  • the first information such as “start Gaode application or service”, “start Baidu application or service”, Etc.
  • step of determining at least one target control intention from the plurality of control intentions it includes:
  • the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
  • confirming at least one target control intent includes "starting Gaode navigation", after receiving the confirmation operation, and/or the target control intent is a non-high-level control intent and/or a non-privacy control intent and/or a smart device When it is possible to respond, output the first interface including the interface after the AutoNavi navigation is enabled.
  • step S10B in response to the second information meeting the second preset condition, the second interface is output, including: responding to the association of the second information with the control intention of the first information, and/or the second information corresponding to the second information.
  • the user is associated with the first user corresponding to the first information, and the first interface and the second interface are output; in response to the second information being associated with the first interface, the second interface is output after closing the first interface.
  • corresponding processing is performed on the first interface and/or the second interface in step S20B, including at least one of the following: hiding or closing the first interface and/or the second interface; merging or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
  • the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface;
  • Step S20B In response to satisfying the third preset condition, the first interface and/or Or the second interface performs corresponding processing, including: in response to the first interface meeting the third preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first display area and the first interface displayed in the second display area for processing.
  • step S20B in response to satisfying the third preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, converting information in the first interface to The first display area and the second display area are displayed in turn; and/or the position of the information in the first interface in the first display area is adjusted in response to the movement operation in the one-handed mode.
  • the smart device when the smart device is a folding mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated, For example, adjust the position and size of the pop-up window suspended on the first interface, and/or close the second interface, etc., to avoid unnecessary waste.
  • the second preset condition for example, conforming to the user's habit, conforming to the current scene
  • the first interface is output in response to the first information satisfying the first preset condition
  • the second interface is output in response to the second information satisfying the second preset condition, so that the The first information and/or the second information input by the user is output to the first interface and/or the second interface, so that the recommended instruction information can be accurately output according to the user's control intention/current scene, etc., so the efficiency of human-computer interaction can be effectively improved , so that users can enjoy the service intuitively and quickly, improving the user experience.
  • FIG. 22 is a schematic flowchart of an interaction method according to the ninth embodiment.
  • the processing method applied to the smart device includes:
  • S10BB display the first interface and/or the second interface in response to the first preset operation
  • S20BB After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface.
  • the smart device displays the first interface and/or the second interface in response to the first preset operation, and after processing the first interface and/or the second interface, controls the associated device to output the processed first interface and /or the second interface can cooperate with associated devices to improve the efficiency of human-computer interaction, so that users can enjoy services intuitively and quickly, and improve user experience.
  • the smart device receives an input purchase operation instruction, such as a voice instruction of "buy Ultraman toys", displays the first interface after responding to the purchase operation instruction, and displays key information in the first interface, such as pictures, etc. After zooming in and displaying, shrinking or hiding text, control associated devices, such as children's tablet devices, and output the processed first interface.
  • an input purchase operation instruction such as a voice instruction of "buy Ultraman toys”
  • displays the first interface after responding to the purchase operation instruction, and displays key information in the first interface, such as pictures, etc.
  • key information in the first interface such as pictures, etc.
  • control associated devices such as children's tablet devices, and output the processed first interface.
  • the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
  • the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
  • the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command.
  • the smart device can acquire the user's voice control instruction to start the Tencent meeting.
  • the smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video.
  • the smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
  • the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the second interface may include at least one of the following: an update control for updating the second interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
  • the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service
  • the running state of the service is associated with the corresponding terminal of the preset application or service.
  • the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
  • the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • recommended instruction information associated with the current time for example, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
  • step S10BB includes at least one of the following:
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following Item: operation failure information; recommended instructions corresponding to the operation of the preset application or service; recommended instructions corresponding to the application or service associated with the running operation and/or associated equipment; recommended instructions corresponding to the functional configuration of the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; a recommended instruction corresponding to an associated device associated with the running operation;
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following : the running interface of the preset application or service; the recommended instruction corresponding to the running operation; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; the recommendation instruction associated with the update control; Recommended instructions that are different from the functionality of the update control; recommended instructions and/or update controls associated with the functionality of updating preset applications or services;
  • first interface and/or the second interface In response to the closing instruction of the preset application or service, display the first interface and/or the second interface, wherein the first interface and/or the second interface include at least one of the following: an application or service associated with the preset application or service interface; recommended instructions for applications or services associated with preset applications or services;
  • the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following: other applications or services and Recommended instructions and/or update controls corresponding to differences in preset applications or services; recommended instructions and/or update controls corresponding to new functions of other applications or services relative to preset applications or services; update controls for updating the first interface ; recommended instructions associated with update controls; recommended instructions with functions different from update controls; interfaces of applications or services associated with other applications or services; recommended instructions corresponding to associated devices associated with other applications or services;
  • the first information In response to receiving input first information, and the first information can determine or generate multiple control intentions, display the first interface and/or the second interface corresponding to the multiple control intentions.
  • displaying the first interface and/or the second interface corresponding to the control intention includes:
  • displaying the first interface and/or the second interface corresponding to multiple control intentions includes at least one of the following: displaying the first interface corresponding to the first control intention; displaying the second interface corresponding to the second control intention ; Simultaneously display the first interface corresponding to the first control intention, and the second interface corresponding to the second control intention; display the first interface corresponding to the first control intention, and display the second interface corresponding to the second control intention and the third control intention the second interface; displaying the first interface, and displaying the second interface in response to a user operation instruction.
  • step S20BB After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: hiding or closing the first interface and/or the second interface; merge or merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; control the first associated device to output the processed first interface and/or processed the second interface; control the second associated device to output the processed first interface and/or the processed second interface; control the first associated device to output the processed first interface, and control the second associated device to output the processed Second interface.
  • controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following items: in response to matching the current user of the first associated device with the current user of the smart device, controlling The first associated device outputs the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, the application or application installed or running on the first interface and/or the second interface Service matching, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or the processed second interface.
  • the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
  • the smart device receives an input purchase operation instruction, such as a voice instruction of "buy Ultraman toys and Barbie dolls", and displays the first interface after responding to "buy Ultraman toys” in the purchase operation instruction , and the second interface after responding to the "Barbie doll” in the purchase operation instruction, and after processing the first interface and the second interface respectively, such as zooming in and displaying pictures, shrinking or hiding text, corresponding output to the first associated device and the second associated device, for example, the son's tablet device and the daughter's tablet device for display.
  • an input purchase operation instruction such as a voice instruction of "buy Ultraman toys and Barbie dolls”
  • the second interface after responding to the "Barbie doll” in the purchase operation instruction
  • processing the first interface and the second interface respectively such as zooming in and displaying pictures, shrinking or hiding text, corresponding output to the first associated device and the second associated device, for example, the son's tablet device and the daughter's tablet device for display.
  • the first interface and the second interface may be different interfaces of the same application, for example, the first interface is the response interface after searching for "Ultraman" on Taobao, and the second interface is the response interface after searching "Barbie” on Taobao ;
  • the first interface and the second interface may also be different interfaces of different applications, for example, the first interface is the running interface of Taobao, and the second interface is the running interface of JD.com.
  • the processing method of this embodiment displays the first interface and/or the second interface in response to the first preset operation; after processing the first interface and/or the second interface, the associated device is controlled to output the processed first interface and /or the second interface, so that the interface interconnection between the smart device and the associated device can be realized, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
  • FIG. 23 is a schematic flowchart of the processing method according to the tenth embodiment.
  • the processing method is applied to the smart device, and the processing method includes:
  • Step S10C Obtain the input first information and the second information of the smart device, and determine the control intention according to the first information and the second information;
  • Step S20C Execute corresponding processing on the smart device according to the control intention and the preset policy.
  • the smart device when processing a request, can determine the control intention according to the input first information and the second information of the smart device, and then perform corresponding processing according to the determined control intention and the preset strategy, and can quickly determine the user's control intention , making the user experience better.
  • the smart device After the smart device acquires the voice information of the user, it performs semantic analysis together with the second information of the smart device acquired by the smart device, and judges a certain control intention contained in the voice information according to the semantics of the voice information. If a definite control intent is included, or if a definite control intent can be generated or determined, then the control intent is followed. If a certain control intention cannot be generated or determined, according to the second information of the smart device, the control intention is determined and then executed.
  • the first information may include voice control instructions.
  • the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital.
  • the first information may include text control commands.
  • the smart computer device can obtain the user's text command to execute the control instruction of playing audio and video.
  • the first information may include an operation instruction.
  • the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
  • the first information when the first information satisfies the first preset condition, corresponding processing is performed according to the first preset policy.
  • the first information does not satisfy the first preset condition, it is judged that the first information satisfies the second preset condition, so as to perform corresponding processing according to the second preset policy.
  • the first information meeting the first preset condition may include: the first information includes at least one control intention.
  • the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
  • the first information meeting the first preset condition may include: at least one control intention can be generated or determined according to the first information.
  • the smart speaker can determine that the user's voice control command needs to play the music "Stars and Seas” by analyzing the user's voice control command "It is time to play "Stars and Seas”.
  • determining the control intention according to the first information and the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
  • new information can be formed to analyze and obtain the target control intention.
  • the user sends a voice control command "It's too hot here" to the smart home terminal, if the current outdoor temperature is winter or 5 degrees Celsius, and the indoor temperature is 33 degrees Celsius, then the target control intention at this time is to set The heating is lowered on the existing basis. If the current outdoor temperature is summer or 35 degrees centigrade, and the indoor temperature is 33 degrees centigrade, then the target control intention at this time is to increase the air conditioner on the existing basis.
  • the preset rule may include: if the first information lacks partial information, then determine or generate the partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information.
  • the user sends a voice control instruction of "navigate home" to the vehicle-mounted smart device, but the address of the home is not included in the voice control instruction at this time.
  • the vehicle-mounted smart device can use the address of the home in the historical interaction record in the shopping order record to form new intermediate information "navigate to ⁇ community" in combination with the voice control command, and then further determine the target control intention.
  • the preset rule may include: if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information of the smart device, so that the first information can be combined with the second part Information determines or generates intermediate information.
  • the user sends a voice control command to the smart device, "If the price of the air ticket from Shanghai to Shenzhen on the National Day is less than 500 yuan, book one for me". Smart devices cannot recognize which platform should be used to book tickets from voice control instructions. At this time, the smart device screens out the most frequently used travel software platform according to the installed travel software platforms, combined with the voice control command, a new intermediate message is formed: "Open the 'Ctrip' application, book a National Day Shanghai-Shenzhen flight The air ticket price is less than 500 yuan", and then the target control intention is determined.
  • control intents may include historical control intents.
  • the user says “I'm hungry, order a takeaway” voice control instruction
  • the smart device obtains the user's last voice interaction of "order a takeaway” based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart device will order a hamburger takeaway as the control intention of the user's voice control command.
  • control intent may include an associated control intent.
  • control intention associated with the control intention directly obtained from the first information often has a linkage operation. For example, if the user needs to pay for an order, then the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software. For another example, in the control of a smart home, the user issues a voice control command of "It's dawn, let's open the window". The user's control intention includes not only opening the window, but also the associated control intention of turning off the lights. At this time, the smart device not only executes the control intent of opening the window, but also executes the associated control intent of turning off the light.
  • control intent may include a privacy control intent and/or a non-privacy control intent.
  • the user needs to send chat records, but the smart device detects that the chat records contain private information. At this point, the smart device needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intent of sending the chat record.
  • control intentions may include high-level control intentions and/or non-high-level control intentions.
  • operations of some application programs involve user privacy, property security, or safe operation of smart devices.
  • the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent.
  • control intentions involving payment actions can be classified as high-level control intentions. For example, if the control intention of "clearing the shopping cart" is analyzed according to the first information, and the currently opened shopping software is "official procurement", at this time, "clearing the shopping cart of the public network procurement software" can be classified as high Hierarchical control intent.
  • smart devices can output prompt information first, and then respond according to user confirmation instructions.
  • determining the control intention according to the first information and the second information of the smart device may include: if the first information includes only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart device can directly execute the user's control intention.
  • determining the control intention according to the first information and the second information of the smart device may include: when at least two control intentions are included in the first information, determining the target control intention according to a preset selection strategy. If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it at will, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, the user sends out the voice control command "charge in the unit's garage", and the smart device can parse out "charge in the unit's first garage” and “charge in the unit's garage”. Second Garage Charging" two control intents. It is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
  • the preset selection strategy may include: determining the target control intention according to the second information of the smart device.
  • the smart device may acquire at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, so as to determine the target control intention.
  • the preset selection strategy may include: determining the target control intention according to user selection. If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents. At this time, the smart device can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart device to determine the target control intention.
  • the second information of the smart device may include scene information of the smart device.
  • the user sends a voice control instruction of "connect the phone" to the smart device.
  • a voice control instruction of "connect the phone” to the smart device.
  • the second information of the smart device may include time information of the smart device. For example, when the user needs the vehicle-mounted smart device to perform a navigation task, if the time of the smart device is between 6:00 am and 6:00 pm at this time, use the first brightness or the first background to display the navigation map screen; if at this time When the time of the smart device is between 6:00 p.m. and 6:00 a.m., the second brightness or the second background is used to display the navigation map screen.
  • the second information of the smart device may include location information of the smart device. For example, when the user needs the smart device to play a video, if the smart device is in the company at this time, use half-screen playback or floating window playback; if the smart device is at home at this time, use full-screen playback.
  • the second information of the smart device may include status information of the smart device. For example, when the user needs the smart device to connect to the video call, if the smart device is in a power-saving state at this time, it will be displayed at the first brightness; otherwise, if the smart device is at the normal state at this time, it will be displayed at the second brightness. Similarly, the smart device may be in a state of exercising, driving, etc., and when executing the user's control intention, the corresponding target control intention can be selected correspondingly.
  • the second information of the smart device may include application or service information of the smart device.
  • the smart device searches the application software whitelist or blacklist, uses the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
  • the second information of the smart device may include trigger object information of the smart device.
  • the smart device detects trigger object information. If it is a child user, it will be displayed in animation, and if it is an elderly user, it will be broadcast in voice mode.
  • the second information of the smart device may include relationship information between multiple applications or services of the smart device.
  • the relationship information between multiple applications or services may be priority relationship, inter-correlation relationship, relationship between running contents, relationship between running results, location relationship of service interfaces, and the like.
  • the system places the display window of the short message service in the form of a floating window in the corner of the screen that is farthest from the game character.
  • the second information of the smart device may include associated device information of the smart device.
  • the smart device retrieves the current vehicle's location information, speed information, power information, braking information, fuel and electricity information, etc. through the associated in-vehicle device.
  • the second information of the smart device may include user operation habits.
  • the smart home terminal retrieves the user's habitual temperature setting, humidity setting, air volume setting, swing setting, timing duration, etc. according to the user's historical operating habits. Action information.
  • the second information of the smart device may include historical interaction records stored by the smart device.
  • the in-vehicle smart device records the user's unit address in the historical interaction.
  • the on-board smart device calls the recorded unit address and wakes up the navigation service as the navigation destination.
  • the second information of the smart device may include historical interaction records obtained by downloading from network devices.
  • the user purchases a flight ticket from Shanghai to Shenzhen departing at 11:00 am on National Day by using the authenticated identity information through the first smart device.
  • the second smart device uses the user's identity information to obtain the user's historical ticket purchase records from the first smart device or the ticketing website through the network device, and lists them in the user's schedule in chronological order displayed in .
  • the second information of the smart device may include historical interaction records obtained from associated devices.
  • the on-board smart device extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
  • performing corresponding processing on the smart device may include: immediately or delaying or stopping or switching to perform processing corresponding to the control intention on the smart device.
  • the smart device may determine a definite control intention, and at this time, the processing corresponding to the determined control intention may be immediately performed on the smart device.
  • the smart device may not be able to determine the user's control intention or may determine a wrong control intention, and if it continues to execute, it may cause errors or major accidents and losses. Therefore, it is possible to choose to delay the execution of the processing corresponding to the control intention on the smart device, or to choose to stop the execution of the processing corresponding to the control intention on the smart device.
  • the smart device may also choose to switch to execute the processing corresponding to the control intention on the smart device.
  • the mobile phone may switch to an appropriate or corresponding vehicle-mounted smart device for processing, or switch to another appropriate or corresponding application service for processing.
  • the mobile phone receives the user's voice control instruction of "switching the sports driving mode"
  • the mobile phone since the mobile phone does not support the switching of the driving mode, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device will The driving mode switches to Sport driving mode.
  • performing corresponding processing on the smart device may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation.
  • the analysis of the first information by the smart device may correspond to multiple control intentions, or one control intention may correspond to multiple execution modes.
  • the corresponding processing is performed on the smart device.
  • the way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
  • performing corresponding processing on the smart device may include: copying or transferring the processing corresponding to the control intention to the associated device for execution.
  • the mobile phone receives the user's "switching sports driving mode" control instruction
  • the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device Switch the driving mode to Sport driving mode.
  • the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car”
  • the mobile phone remotely calls the image information of the rear camera in the vehicle camera.
  • the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted smart device for local execution, which can save processing resources and improve processing efficiency.
  • performing corresponding processing on the smart device may include: performing processing corresponding to the control intention on the smart device and/or associated device.
  • the synchronization authorization service of the associated parent's mobile phone is required to jointly complete the payment; or, the payment service is directly processed accordingly.
  • the execution process of the associated device it may be executed synchronously or switched. In terms of the execution order of the smart device and the associated device, it can be performed sequentially or synchronously, which is not limited in this application.
  • the step of determining the control intention according to the first information and the second information of the smart device further includes: when the control intention cannot be determined according to the first information and the second information of the smart device, perform corresponding processing according to a third preset strategy .
  • the control intention cannot be clearly determined according to the first information and the second information of the smart device.
  • the third preset policy is set for processing by the smart device, which can properly respond to the user's instruction and improve user experience.
  • the smart device cannot determine the control intention through the first information, and the smart device still cannot determine the control intention through the second information of the smart device.
  • the smart device may request the user to issue an instruction again, or provide third information to determine the control intention.
  • the smart device may also output prompt information to allow the user to select a corresponding operation.
  • the smart device may also end this response to release response resources.
  • the method before the step of acquiring the input first information, the method further includes: performing preset processing on the smart device. Before the smart device responds to the first information, operations such as starting, running, sleeping, waking up, and exiting the application or service may be performed on the smart device to ensure the accuracy of the response.
  • the children's watch is in a sleep state.
  • the child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma".
  • the human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
  • Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games.
  • the children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held.
  • the children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
  • the children's watch has determined through historical chat information that the "grandmother's house” is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs.
  • the children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
  • the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure.”
  • the mobile phone retrieves the application software whitelist or blacklist, calls the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
  • the smart phone After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
  • the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
  • the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
  • Fig. 24 is a schematic flowchart of the processing method according to the eleventh embodiment.
  • the processing method applied to the smart terminal includes:
  • Step S10CC In response to the input of the first information does not meet the first preset condition, obtain the second information of the associated device, and determine the control intention according to the first information and the second information;
  • Step S20CC Execute corresponding processing on the smart terminal according to the control intention and the preset policy.
  • Smart terminals can be various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home terminals (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), through the above method, when the smart terminal processes the input first information, when the first information does not meet the first preset condition, it performs a comprehensive analysis based on the second information of the associated device to determine Control the intention and deal with it according to the corresponding preset strategy, which can quickly determine the user's control intention and make the user experience better.
  • the smart terminal processes the input first information
  • the first information does not meet the first preset condition
  • it performs a comprehensive analysis based on the second information of the associated device to determine Control the intention and deal with it according to the corresponding preset strategy, which can quickly determine the user's control intention and make the user experience better.
  • the smart terminal After acquiring the voice information of the user, the smart terminal performs semantic analysis, and judges whether the voice information contains a definite control intention according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If there is no definite control intention, or if a definite control intention cannot be generated or determined, the second information of the associated device is retrieved, further combined with the first information to make a comprehensive judgment, so as to determine the control intention and execute the processing.
  • the first information may include voice control instructions.
  • the vehicle-mounted intelligent terminal can obtain the user's voice control instruction for navigating to a nearby hospital.
  • the first information may include text control commands.
  • the intelligent computer terminal can obtain the user's text command to execute the control instruction of playing audio and video.
  • the first information may include an operation instruction.
  • the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
  • the first information when the first information satisfies the first preset condition, corresponding processing is performed according to the first preset strategy.
  • the first information does not satisfy the first preset condition, it is judged that the first information satisfies the second preset condition, so as to perform corresponding processing according to the second preset strategy.
  • the first preset condition may include: the first information includes at least one control intention.
  • the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
  • the first preset condition may include: at least one control intention can be determined or generated according to the first information.
  • the smart speaker can determine that the user's voice control command needs to play the music “Stars and Seas” by analyzing the user's voice control command "It is time to play "Stars and Seas”.
  • the second information may include user operating habits.
  • the smart home terminal calls the user's habitual temperature setting, humidity setting, air volume setting, and swing setting according to the user's historical operating habits on the associated air conditioner. , Timing duration and other habitual operation information.
  • the second information may include historical interaction records.
  • the mobile phone may record the user's company address in the historical interaction.
  • the vehicle-mounted intelligent terminal calls the unit address recorded in the associated mobile phone, and wakes up the navigation service as the navigation destination.
  • the vehicle-mounted intelligent terminal extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
  • the second information may include scene information.
  • the user issues a voice control instruction of "connecting the phone" to the mobile phone.
  • the mobile phone can call the scene information detected by the smart monitoring device bound to the mobile phone. If no one else is found in the space, use a foreign voice to answer the call; if there are at least two people in the space, use a headset to answer the call.
  • the second information may include time information.
  • the first computer device when the user needs to preset the first computer device to send a work email at 9:00 am on October 1st where the associated second computer device is located, the first computer device first retrieves the time information of the second computer device, and Calculate the time difference to send work emails on time at 9:00 am on October 1st where the second computer facility is located.
  • the second information may include location information.
  • the user sets through the smart home terminal to start making coffee when the family arrives downstairs.
  • the smart home terminal retrieves the positioning location of the associated vehicle or the associated family's mobile phone, so that when the user's family arrives downstairs, the process of making coffee is performed.
  • the second information may include user status information.
  • the user sets through the smart terminal in the garage to start charging the vehicle after the vehicle is parked in the garage and turned off.
  • the smart terminal in the garage retrieves the running information of the associated vehicle, so that after confirming that the associated vehicle is parked in the garage and turned off, the charging process starts.
  • the second information may include application or service information of the associated device.
  • the computer can request the associated camera to start the photographing service to perform face recognition on the user; or request the associated fingerprint collection device to start the fingerprint collection service to perform fingerprint recognition on the user .
  • the second information may include trigger object information of the associated device.
  • the smart terminal requests trigger object information of the associated display device. If the trigger object of the associated device is a child user, it will be displayed in animation, and if the trigger object of the associated device is an elderly user, it will be broadcast in a voice mode.
  • the second information may include relationship information between multiple applications or services of the associated device.
  • the relationship information between multiple applications or services of the associated device may be a priority relationship, an inter-correlation relationship, a relationship between running contents, a relationship between running results, and a location relationship of service interfaces.
  • the remote host system will place the display window of the short message service in the form of a floating window in the middle of the screen at the furthest distance from the game character. The far corner to display on the user's computer.
  • a purchase instruction is sent through the vehicle-mounted intelligent terminal.
  • the vehicle-mounted intelligent terminal pays through the associated mobile phone, it requests the mobile phone to retrieve the application software white list or black list, so as to use the first payment application in the white list to pay, and refuse to use the second payment application in the black list to pay.
  • the second information may include historical interaction records obtained by downloading from the network device.
  • the user purchases an air ticket from Shanghai to Shenzhen departing at 11:00 am on National Day through the first smart terminal using authenticated identity information.
  • the second smart terminal uses the user's identity information to obtain the user's historical ticket purchase records from the associated first smart terminal or the associated ticketing website through the network device, and lists them in chronological order. displayed in the user's calendar.
  • step S10CC may include: if part of the information is missing from the first information, determining or generating part of the information according to the second information, so that the first information can be combined with the part of the information to determine the control intention.
  • the user sends a voice control instruction of "navigate home" to the vehicle-mounted intelligent terminal, but the address of the home is not included in the voice control instruction at this time.
  • the vehicle-mounted intelligent terminal can use the address of the home in the historical interaction record in the shopping order record, and combine the voice control command to form new intermediate information "navigate to ⁇ community", and then determine the target control intention.
  • step S10CC may include: if the first information includes the first part of information that cannot be recognized or responded to, determining or generating the second part of information according to the second information, so that the first information can be combined with the second part of information to determine the control intention .
  • the user sends a voice control command to the smart terminal "If the price of the air ticket from Shanghai to Shenzhen on the National Day is 500 yuan, please book one for me".
  • the smart terminal cannot recognize which platform should be used to book tickets from the voice control instructions.
  • the smart terminal screens out the most frequently used travel software platform according to the installed travel software platform, and combines the voice control command to form a new intermediate message "Open the 'Ctrip' application and book a trip from Shanghai to Shenzhen on the National Day.”
  • the air ticket price is less than 500 yuan", and then the target control intention is determined.
  • control intention may include at least one preset control intention.
  • control intentions may include historical control intentions. For example, the user says “I'm hungry, order a takeaway” voice control instruction, and the smart terminal obtains the user's last voice interaction of "order a takeaway” based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart terminal will order a hamburger takeaway as the control intention of the user's voice control command.
  • control intent may include an associated control intent.
  • control intentions associated with the control intentions directly obtained from the first information often have linkage operations.
  • the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software.
  • the user issues a voice control command of "it's dawn, let's open the window".
  • the user's control intention includes not only opening the window, but also the associated control intention of turning off the lights.
  • the smart terminal not only executes the control intention of opening the window, but also executes the associated control intention of turning off the light.
  • control intent may include a privacy control intent and/or a non-privacy control intent.
  • the user needs to send chat records, but the smart terminal detects that the chat records contain private information. At this time, the smart terminal needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intention of sending the chat record.
  • control intentions may include high-level control intentions and/or non-high-level control intentions.
  • operations of some application programs involve user privacy, property security, or safe operation of smart terminals.
  • the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent.
  • control intentions involving payment actions can be classified as high-level control intentions. For example, if the control intention of "clearing the shopping cart" is analyzed according to the first information, and the currently opened shopping software is "official procurement", at this time, "clearing the shopping cart of the public network procurement software" can be classified as high Hierarchical control intent.
  • the smart terminal can output prompt information first, and then respond according to the user's confirmation instruction.
  • determining the control intention according to the first information and the second information may include: if the first information includes only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart terminal can directly execute the user's control intention.
  • determining the control intention according to the first information and the second information may include: when at least two control intentions are included in the first information, determining the target control intention according to a preset selection strategy. If the control intention analyzed according to the first information may have multiple interpretations, the smart terminal cannot directly execute it arbitrarily, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, and the user issues a voice control instruction of "charging in the unit's garage", the smart terminal can parse out "charging in the unit's first garage” and “charging in the unit's garage”. Second Garage Charging" two control intents. At this time, it is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
  • the preset selection strategy may include: determining the target control intention according to the second information.
  • the smart terminal may obtain at least one of current scene information, interface information, current operation information, application information and other information of the associated device as the second information, so as to determine the target control intention.
  • the preset selection strategy may include: determining the target control intention according to user selection.
  • the smart terminal cannot directly execute it arbitrarily, so as to avoid errors or even accidents.
  • the smart terminal can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart terminal to determine the target control intention.
  • performing corresponding processing on the smart terminal may include: immediately or delaying or stopping or switching the processing corresponding to the control intention performed on the smart terminal; when the first information does not meet the preset condition, the smart terminal may be able to determine a A clear control intention, at this time, the processing corresponding to the determined control intention can be immediately executed on the smart terminal.
  • the smart terminal may also choose to switch to perform the processing corresponding to the control intention on the smart terminal.
  • the mobile phone may be switched to an appropriate or corresponding vehicle-mounted intelligent terminal for processing, or switched to another appropriate or corresponding application service for processing.
  • the mobile phone receives the user's voice control instruction of "switching the sports driving mode"
  • the mobile phone can switch to the associated vehicle-mounted intelligent terminal for corresponding processing, and the vehicle-mounted intelligent terminal will The driving mode switches to Sport driving mode.
  • performing corresponding processing on the smart terminal may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart terminal in response to receiving the confirmation operation.
  • the corresponding processing is performed on the smart terminal.
  • the way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
  • performing corresponding processing on the smart terminal may include: copying or transferring the processing corresponding to the control intention to the associated device for execution.
  • the mobile phone receives the user's control instruction of "switching the sports driving mode"
  • the mobile phone can be switched to the associated vehicle-mounted intelligent terminal for corresponding processing, and the vehicle-mounted intelligent terminal Switch the driving mode to Sport driving mode.
  • the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car”
  • the mobile phone remotely calls the image information of the rear camera in the vehicle camera.
  • the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted intelligent terminal for local execution, which can save processing resources and improve processing efficiency.
  • executing corresponding processing on the smart terminal may include: executing processing corresponding to the control intention on the smart terminal and/or associated devices.
  • executing processing corresponding to the control intention on the smart terminal and/or associated devices Exemplarily, when a mobile phone or a child's phone watch with the children's mode turned on needs to perform a large-amount payment function, corresponding synchronization authorization of the associated parent's mobile phone is required to complete the payment together; or, the payment service is directly processed accordingly.
  • the execution process of the associated device it may be executed synchronously or switched.
  • the execution sequence of the smart terminal and associated devices may be sequential or synchronous, which is not limited in this application.
  • the step of determining the control intention according to the first information and the second information further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset strategy.
  • the smart terminal cannot determine the control intention through the first information, and the smart terminal still cannot determine the control intention through the second information.
  • the smart terminal may request the user to issue an instruction again, or provide third information to determine the control intention.
  • the smart terminal may also output prompt information to allow the user to select a corresponding operation.
  • the smart terminal may also end this response to release response resources.
  • the method may further include: performing preset processing on the smart terminal. Before the smart terminal responds to the first information, operations such as starting, running, sleeping, waking up, and exiting the application or service can be performed on the smart terminal to ensure the accuracy of the response.
  • the children's watch is in a sleep state.
  • the child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma".
  • the human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
  • Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games.
  • the children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held.
  • the children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
  • the children's watch has determined through historical chat information that the "grandmother's house” is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs.
  • the children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
  • the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure.”
  • the smart phone retrieves the application software whitelist or blacklist, invokes the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
  • the smart phone After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
  • the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
  • the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
  • An embodiment of the present application further provides a smart device, the smart device includes a memory and a processor, and a processing program is stored in the memory, and when the processing program is executed by the processor, the steps of the processing method in any of the foregoing embodiments are implemented.
  • An embodiment of the present application further provides a computer-readable storage medium, on which a processing program is stored, and when the processing program is executed by a processor, the steps of the processing method in any of the foregoing embodiments are implemented.
  • An embodiment of the present application further provides a computer program product, the computer program product includes computer program code, and when the computer program code is run on the computer, the computer is made to execute the methods in the above various possible implementation manners.
  • the embodiment of the present application also provides a chip, including a memory and a processor.
  • the memory is used to store a computer program
  • the processor is used to call and run the computer program from the memory, so that the device installed with the chip executes the above various possible implementation modes. Methods.
  • Units in the device in the embodiment of the present application may be combined, divided and deleted according to actual needs.
  • the methods of the above embodiments can be implemented by means of software plus a necessary general-purpose hardware platform, and of course also by hardware, but in many cases the former is better implementation.
  • the technical solution of the present application can be embodied in the form of a software product in essence or in other words, the part that contributes to the prior art, and the computer software product is stored in one of the above storage media (such as ROM/RAM, magnetic CD, CD), including several instructions to make a terminal device (which may be a mobile phone, computer, server, controlled terminal, or network device, etc.) execute the method of each embodiment of the present application.
  • all or part of them may be implemented by software, hardware, firmware or any combination thereof.
  • software When implemented using software, it may be implemented in whole or in part in the form of a computer program product.
  • a computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on the computer, the processes or functions according to the embodiments of the present application will be generated in whole or in part.
  • the computer can be a general purpose computer, special purpose computer, a computer network, or other programmable apparatus.
  • Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium, e.g. Coaxial cable, optical fiber, digital subscriber line) or wireless (such as infrared, wireless, microwave, etc.) to another website site, computer, server or data center.
  • the computer-readable storage medium may be any available medium that can be accessed by a computer, or a data storage device such as a server, a data center, etc. integrated with one or more available media.
  • Usable media may be magnetic media, (eg, floppy disk, memory disk, magnetic tape), optical media (eg, DVD), or semiconductor media (eg, Solid State Disk (SSD)), among others.

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Abstract

The present application discloses a processing method, a terminal and a storage medium. The method comprises: responding to a first preset operation, and/or responding to meeting a first preset condition; processing at least one recommendation interaction instruction on the basis of a first preset policy, the at least one interaction instruction being acquired according to key information; and/or in response to meeting a second preset condition, performing corresponding processing according to a second preset policy; and/or, in response to the first preset operation not meeting the second preset condition and meeting a third preset condition, performing corresponding processing according to a third preset policy. This can improve response efficiency of an smart device during man-machine interaction.

Description

处理方法、智能设备及存储介质Processing method, smart device and storage medium
相关申请related application
本申请要求于2021年11月01日提交中国专利局、申请号为202111280217.9、发明名称为“处理方法、智能设备及可读存储介质”的中国专利申请的优先权,并要求于2021年11月05日提交中国专利局、申请号为202111308433.X、发明名称为“交互方法、智能终端及可读存储介质”,以及要求于2021年10月14日提交中国专利局、申请号为202111194891.5、发明名称为“处理方法、处理设备及可读存储介质”的中国专利申请的优先权,其全部内容通过引用结合在申请中。This application claims the priority of the Chinese patent application with the application number 202111280217.9 and the title of the invention "processing method, intelligent device and readable storage medium" submitted to the China Patent Office on November 01, 2021, and claims to be filed in November 2021 Submitted to the China Patent Office on the 5th, the application number is 202111308433.X, the title of the invention is "interaction method, intelligent terminal and readable storage medium", and it is required to be submitted to the China Patent Office on October 14, 2021, the application number is 202111194891.5, the invention The priority of the Chinese patent application entitled "Processing Method, Processing Device and Readable Storage Medium", the entire content of which is incorporated by reference in the application.
技术领域technical field
本申请涉及终端处理技术领域,尤其涉及一种处理方法、智能设备及存储介质。The present application relates to the technical field of terminal processing, and in particular to a processing method, an intelligent device, and a storage medium.
背景技术Background technique
在信息处理的智能化技术方面,有越来越多的场景需要创新性地应对。例如在人机互动方面,智能设备如何对信息进行智能化的交互就是一个亟需完善课题。In terms of intelligent technology for information processing, there are more and more scenarios that require innovative solutions. For example, in terms of human-computer interaction, how to intelligently interact with information on smart devices is a topic that needs to be improved urgently.
在构思及实现本申请过程中,发明人发现至少存在如下问题:在进行人机交互时智能设备不能快速准确地响应,严重影响人机交互的效率,造成较差的用户体验。During the process of conceiving and implementing this application, the inventors found at least the following problems: smart devices cannot respond quickly and accurately during human-computer interaction, which seriously affects the efficiency of human-computer interaction and results in poor user experience.
前面的叙述在于提供一般的背景信息,并不一定构成现有技术。The foregoing description is provided to provide general background information and does not necessarily constitute prior art.
技术解决方案technical solution
本申请的主要目的在于提供一种处理方法、智能设备及存储介质,旨在解决人机交互效率差的问题。The main purpose of the present application is to provide a processing method, an intelligent device and a storage medium, aiming at solving the problem of poor human-computer interaction efficiency.
为实现上述目的,本申请提供的一种处理方法,所述处理方法包括以下步骤:步骤S1:响应于第一预设操作,和/或,响应于满足第一预设条件;步骤S2:基于第一预设策略对至少一条推荐交互指令进行处理,其中,所述至少一条交互指令根据关键信息获取;和/或响应于满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于所述第一预设操作不满足所述第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。In order to achieve the above purpose, the present application provides a processing method, which includes the following steps: Step S1: responding to the first preset operation, and/or, responding to satisfying the first preset condition; Step S2: based on The first preset strategy processes at least one recommended interaction instruction, wherein the at least one interaction instruction is obtained according to key information; and/or in response to satisfying the second preset condition, corresponding processing is performed according to the second preset strategy; and /or, in response to the first preset operation not satisfying the second preset condition and satisfying a third preset condition, perform corresponding processing according to a third preset strategy.
可选地,所述步骤S1包括:步骤S1A1:响应于所述智能设备满足第一预设条件,获取关键信息;步骤S1A2:根据所述关键信息获取至少一条推荐交互指令;所述步骤S2包括:步骤S2A:按照第一预设策略输出所述至少一条推荐交互指令;其中,所述第一预设条件包括以下至少一项:错误交互指令输入超过预设次数、在预设时长内未接收到正确交互指令、获取到预设功能触发信息、获取到预设身份信息、与关联设备处于连接状态、接收到预设信息、与网络预设连接;所述关键信息包括以下至少一项:错误交互指令、错误交互指令中的指令关键词、智能设备当前使用的功能、智能设备待触发的功能、用户身份、应用场景、交互结果关键词、关联设备信息、预设信息关键词。Optionally, the step S1 includes: step S1A1: obtaining key information in response to the smart device meeting the first preset condition; step S1A2: obtaining at least one recommended interaction instruction according to the key information; the step S2 includes: : Step S2A: Outputting the at least one recommended interaction instruction according to the first preset strategy; wherein, the first preset condition includes at least one of the following: wrong interaction instructions are input for more than a preset number of times, and are not received within a preset time period The correct interaction instruction is received, the preset function trigger information is obtained, the preset identity information is obtained, the associated device is connected, the preset information is received, and the network preset connection is received; the key information includes at least one of the following: error Interaction instructions, instruction keywords in wrong interaction instructions, functions currently used by smart devices, functions to be triggered by smart devices, user identities, application scenarios, interaction result keywords, associated device information, and preset information keywords.
可选地,步骤S1A2,包括:根据语音交互指令进行操作后,执行返回操作并重新进行语音交互指令的输入时,确认所述语音交互指令为错误交互指令;和/或同一用户输入的前一语音交互指令与后语音交互指令的时间间隔大于第一预设时间间隔且小于第二预设时间间隔时,确认所述前一语音交互指令为错误交互指令。Optionally, step S1A2 includes: after performing the operation according to the voice interaction instruction, when performing the return operation and inputting the voice interaction instruction again, confirming that the voice interaction instruction is a wrong interaction instruction; and/or the same user input the previous When the time interval between the voice interaction instruction and the subsequent voice interaction instruction is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction.
可选地,所述关键信息包括所述错误交互指令和/或所述错误交互指令中的指令关键词,所述步骤S1A1,包括:将所述错误交互指令,和/或所述指令关键词与数据库中的交互指令进行匹配;将匹配值超过阈值的交互指令确认为推荐交互指令。Optionally, the key information includes the erroneous interaction instruction and/or the instruction keyword in the erroneous interaction instruction, and the step S1A1 includes: combining the erroneous interaction instruction and/or the instruction keyword Matching with the interaction instructions in the database; confirming the interaction instructions whose matching value exceeds the threshold as recommended interaction instructions.
可选地,将所述错误交互指令,和/或所述指令关键词与数据库中的交互指令进行匹配,包括:根据所述错误交互指令,和/或所述指令关键词确认用户意图;获取所述数据库中的交互指令与所述用户意图的匹配值。Optionally, matching the wrong interaction instruction and/or the instruction keyword with the interaction instruction in the database includes: confirming the user intention according to the wrong interaction instruction and/or the instruction keyword; acquiring The interaction instruction in the database and the matching value of the user intention.
可选地,步骤S2A,包括:在显示界面将所述错误交互指令,以及与所述错误交互指令相关的推荐交互指令进行关联标注显示。Optionally, step S2A includes: displaying the erroneous interaction instruction and the recommended interaction instruction related to the erroneous interaction instruction in association on the display interface.
可选地,所述获取关键信息,包括:根据所述智能设备的显示界面获取所述智能设备当前使用的功能;所述步骤S1A2,包括:获取与所述智能设备当前使用的功能相关联的至少一条推荐交互指令。Optionally, the obtaining key information includes: obtaining the function currently used by the smart device according to the display interface of the smart device; the step S1A2 includes: obtaining information associated with the function currently used by the smart device At least one recommended interaction command.
可选地,所述获取与所述智能设备当前使用的功能相关联的至少一条推荐交互指令,包括以下至少一种:获取与所述智能设备的显示界面中的可操作控件相关联的至少一条推荐交互指令;获取与所述智能设备的显示界面中的显示内容相关联的至少一条推荐交互指令;获取与所述智能设备当前显示界面中的前一个或下一个显示界面相关联的至少一条推荐交互指令。Optionally, the acquiring at least one recommended interaction instruction associated with the function currently used by the smart device includes at least one of the following: acquiring at least one recommended interaction instruction associated with an operable control in the display interface of the smart device Recommending an interaction instruction; obtaining at least one recommended interaction instruction associated with the display content in the display interface of the smart device; obtaining at least one recommendation associated with the previous or next display interface in the current display interface of the smart device Interactive commands.
可选地,还包括:在检测到界面发生跳转时,根据跳转后的界面信息获取新的推荐交互指令。Optionally, the method further includes: when it is detected that an interface jump occurs, acquiring a new recommended interaction instruction according to the information of the interface after the jump.
可选地,其中,步骤S1A2,包括:获取所述关联设备信息,所述关联设备信息包括:功能、位置;根据所述关联设备信息获取至少一条推荐交互指令。Optionally, step S1A2 includes: obtaining the associated device information, the associated device information including: function and location; obtaining at least one recommended interaction instruction according to the associated device information.
可选地,步骤S2A之后,还包括:响应于第一操作和/或第一语音指令,从所述至少一条推荐交互指令中确定目标推荐交互指令;根据所述目标推荐交互指令进行响应。Optionally, after step S2A, the method further includes: in response to the first operation and/or the first voice instruction, determining a target recommended interaction instruction from the at least one recommended interaction instruction; and responding according to the target recommended interaction instruction.
可选地,步骤S2A,包括:监测智能设备对交互指令的反馈信息;在所述智能设备接收到交互指令,未输出反馈信息时,输出所述至少一条推荐交互指令。Optionally, step S2A includes: monitoring feedback information of the smart device for the interaction instruction; and outputting the at least one recommended interaction instruction when the smart device receives the interaction instruction but does not output feedback information.
可选地,在所述智能设备接收到交互指令,未输出反馈信息时,输出所述至少一条推荐交互指令,包括:在所述智能设备接收到交互指令,未输出反馈信息时,确认所述交互指令为所述错误交互指令;根据所述错误交互指令输出所述至少一条推荐交互指令;其中,所述至少一条推荐交互指令包括:与所述关键信息相关的推荐交互指令和系统通用推荐交互指令。Optionally, when the smart device receives an interaction instruction but does not output feedback information, outputting the at least one recommended interaction instruction includes: when the smart device receives an interaction instruction but does not output feedback information, confirming the The interaction instruction is the wrong interaction instruction; the at least one recommended interaction instruction is output according to the wrong interaction instruction; wherein, the at least one recommended interaction instruction includes: a recommended interaction instruction related to the key information and a system general recommended interaction instruction.
可选地,步骤S1A2,包括:根据当前使用的第一应用的历史常用功能和/或历史交互指令使用记录,获取所述第一应用的常用推荐交互指令作为所述至少一条推荐交互指令。Optionally, step S1A2 includes: acquiring a commonly used recommended interaction instruction of the first application as the at least one recommended interaction instruction according to the historical frequently used functions and/or historical interaction instruction usage records of the currently used first application.
可选地,还包括:按照所述第一预设策略输出所述第一应用的常用推荐交互指令,响应于对所述常用推荐交互指令的指令删除,将删除的推荐交互指令设置为非常用推荐交互指令。Optionally, the method further includes: outputting frequently-used recommended interaction instructions of the first application according to the first preset strategy, and setting the deleted recommended interaction instructions as non-used in response to the deletion of the frequently-used recommended interaction instructions. Recommend interactive commands.
可选地,步骤S2A,包括:获取用户信息,若当前用户为新用户,则输出与所述关键信息关联的推荐交互指令;和/或,若所述当前用户为老用户,则根据历史推荐交互指令的使用记录,确定所述当前用户的常用推荐交互指令,输出所述当前用户的常用推荐交互指令;和/或若所述当前用户为老用户,则输出常用推荐交互指令、以及请求显示其他部分推荐交互指令的控件,其中,所述请求显示其他部分推荐交互指令的控件用于获取全部的与所述关键信息关联的推荐交互指令;和/或获取当前用户的身份信息,所述当前用户的身份信息包括年龄和/或人脸图像信息,若所述当前用户为老人和/或小孩,则语音输出所述至少一条推荐交互指令;和/或,若所述当前用户不为老人和/或小孩,则界面输出所述至少一条推荐交互指令;和/或获取当前使用的第一应用的软件版本信息,根据所述软件版本信息,获取所述第一应用的最新版本的新增推荐交互指令后,输出所述至少一条推荐交互指令,并对所述新增推荐交互指令进行标注。Optionally, step S2A includes: acquiring user information, and if the current user is a new user, outputting a recommendation interaction instruction associated with the key information; and/or, if the current user is an old user, recommending Use records of interactive instructions, determine the commonly used recommended interactive instructions of the current user, output the commonly recommended interactive instructions of the current user; and/or if the current user is an old user, output commonly used recommended interactive instructions, and request display A control for other partial recommended interactive instructions, wherein the control for requesting to display other partial recommended interactive instructions is used to obtain all recommended interactive instructions associated with the key information; and/or obtain the identity information of the current user, the current The user's identity information includes age and/or face image information, if the current user is an old man and/or a child, then voice output the at least one recommended interaction instruction; and/or, if the current user is not an old man and /or the child, the interface outputs the at least one recommended interactive instruction; and/or acquires the software version information of the first application currently in use, and acquires the newly added recommendation of the latest version of the first application according to the software version information After the interaction instruction, the at least one recommended interaction instruction is output, and the newly added recommended interaction instruction is marked.
可选地,所述至少一条推荐交互指令包括:与所述关键信息相关的推荐交互指令和系统通用推荐交互指令;步骤S2A,包括:优先显示和/或突出显示与所述关键信息相关的推荐交互指令。Optionally, the at least one recommendation interaction instruction includes: a recommendation interaction instruction related to the key information and a general system recommendation interaction instruction; step S2A includes: preferentially displaying and/or highlighting recommendations related to the key information Interactive commands.
可选地,步骤S1A2,还包括:在从服务器中获取推荐交互指令失败时,从本地数据库中获取与所述关键信息关联的推荐交互指令。Optionally, step S1A2 further includes: when obtaining the recommended interaction instruction from the server fails, obtaining the recommended interaction instruction associated with the key information from the local database.
可选地,所述步骤S1包括:步骤S1AA:响应于第一预设操作,根据关键信息获取至少一条推荐交互指令;Optionally, the step S1 includes: step S1AA: obtaining at least one recommended interaction instruction according to key information in response to the first preset operation;
可选地,所述第一预设操作包括以下中的至少一项:触发语音输入控件的操作;触发语音 指令提示的操作;触发界面切换的操作;输入超过预设次数的错误交互指令;和/或所述关键信息包括以下中的至少一项:错误交互指令中的指令关键词;智能设备当前使用的功能;智能设备待触发的功能;用户身份;当前所处的应用场景;所述智能设备中的第一应用的信息;所述智能设备上的当前浏览内容信息;交互结果关键词;关联设备信息;预设信息关键词。Optionally, the first preset operation includes at least one of the following: an operation of triggering a voice input control; an operation of triggering a voice instruction prompt; an operation of triggering interface switching; inputting wrong interaction instructions exceeding a preset number of times; and /or the key information includes at least one of the following: the instruction keyword in the wrong interaction instruction; the function currently used by the smart device; the function to be triggered by the smart device; the identity of the user; Information of the first application in the device; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
可选地,步骤S2,包括:输出提示信息,响应于选择操作,根据选择结果输出相应的推荐交互指令;和/或,输出提示信息,响应于未响应所述提示信息,根据所述第一预设策略输出所述至少一条推荐交互指令;和/或获取所述至少一条推荐交互指令的属性信息,根据所述属性信息,将所述至少一条推荐交互指令在不同区域进行输出;和/或响应于智能设备不满足预设的条件,获取与所述智能设备相关联的关联设备,并将所述至少一条推荐交互指令发送至所述关联设备,以使所述关联设备输出所述至少一条推荐交互指令;和/或获取所述至少一条推荐交互指令的数量,在所述至少一条推荐交互指令的数量超过阈值时,将所述至少一条推荐交互指令按照第一子预设策略进行输出;和/或,在所述至少一条推荐交互指令的数量未超过阈值时,将所述至少一条推荐交互指令按照第二子预设策略进行输出。Optionally, step S2 includes: outputting prompt information, in response to the selection operation, outputting a corresponding recommended interaction instruction according to the selection result; and/or outputting prompt information, responding to no response to the prompt information, according to the first The preset policy outputs the at least one recommended interaction instruction; and/or acquires the attribute information of the at least one recommended interaction instruction, and outputs the at least one recommended interaction instruction in different regions according to the attribute information; and/or Responding to the fact that the smart device does not meet the preset condition, acquiring an associated device associated with the smart device, and sending the at least one recommended interaction instruction to the associated device, so that the associated device outputs the at least one Recommending an interaction instruction; and/or obtaining the quantity of the at least one recommended interaction instruction, and outputting the at least one recommended interaction instruction according to the first sub-preset strategy when the quantity of the at least one recommended interaction instruction exceeds a threshold; And/or, when the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second sub-preset strategy.
可选地,所述智能设备不满足预设的条件包括以下中的至少一项:所述智能设备不存在显示装置;所述智能设备显示装置不满足推荐交互指令的显示需求;所述智能设备不具备推荐交互指令的显示权限;所述推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device Does not have the display authority for recommended interaction instructions; the recommended interaction instructions are related to associated devices.
可选地,所述方法,还包括:若在步骤S1AA之前,检测到非语音操作,则根据所述非语音操作,从所述至少一条推荐交互指令中确定对应的目标交互指令;输出所述至少一条推荐交互指令,并对所述目标交互指令进行标注。Optionally, the method further includes: if a non-voice operation is detected before step S1AA, determining a corresponding target interaction instruction from the at least one recommended interaction instruction according to the non-voice operation; outputting the At least one recommended interaction instruction is provided, and the target interaction instruction is marked.
可选地,所述步骤S1包括:步骤S1B:响应于第一预设操作,输出第一界面,和/或,响应于满足第一预设条件,输出第二界面;所述步骤S2包括:步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理。Optionally, the step S1 includes: step S1B: outputting the first interface in response to the first preset operation, and/or outputting the second interface in response to satisfying the first preset condition; the step S2 includes: Step S2B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying a second preset condition.
可选地,所述第一预设操作包括以下至少一种:唤醒、启动、运行或关闭至少一预设应用或服务;获取到第一信息;发送第一信息;在预设时长内未获取到第一信息;和/或所述第一界面包括以下至少一种:用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件功能不同的推荐交互指令;所述预设应用或服务的唤醒界面;所述预设应用或服务的运行界面;与所述预设应用或服务关联的应用或服务的界面;与所述预设应用或服务关联的推荐交互指令;与所述第一信息对应的控制意图;与所述第一信息关联的推荐交互指令;根据所述第一信息进行响应后的界面;与当前场景关联的推荐交互指令。Optionally, the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the first information within a preset time period to the first information; and/or the first interface includes at least one of the following: an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation with a function different from that of the update control Interaction instructions; the wake-up interface of the preset application or service; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; associated with the preset application or service The recommended interaction instruction; the control intention corresponding to the first information; the recommended interaction instruction associated with the first information; the interface after responding according to the first information; the recommended interaction instruction associated with the current scene.
可选地,所述步骤S1B中响应于第一预设操作,输出第一界面包括:响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能不匹配时,输出所述第一界面,所述第一界面包括如下至少一项:运行失败信息;与所述预设应用或服务运行对应的推荐指令;与所述运行操作关联的应用或服务对应的推荐指令;与所述运行操作关联的关联设备对应的推荐指令;与所述预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与更新所述预设应用或服务的功能关联的推荐指令和/或更新控件;和/或,响应于所述预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能匹配时,输出所述第一界面,所述第一界面包括如下至少一项:所述预设应用或服务的运行界面;与所述运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;和/或,响应于所述预设应用或服务的关闭指令,输出所述第一界面,其中,所述第一界面包括如下至少一项:与所述预设应用或服务关联的应用或服务的界面; 与所述预设应用或服务关联的应用或服务的推荐指令;和/或,响应于所述预设应用或服务的关闭指令以及其他应用或服务的启动指令,输出所述第一界面,所述第一界面包括如下至少一项:所述其他应用或服务与所述预设应用或服务的差异对应的推荐指令和/或更新控件;所述其他应用或服务相对所述预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与所述其他应用或服务关联的应用或服务的界面;与所述其他应用或服务关联的关联设备对应的推荐指令;和/或,响应于唤醒、启动或运行至少一预设应用或服务,若在预设时长内未获取到第一信息,或错误交互指令输入超过预设次数,输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述预设应用或服务的历史指令信息关联、和/或与所述预设应用或服务的功能关联、和/或与当前场景关联;和/或,响应于获取到所述第一信息,根据所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面;和/或,响应于获取到所述第一信息,根据所述第一信息确定或生成控制意图,输出与所述控制意图对应的第一界面;和/或,响应于获取到所述第一信息,且所述第一信息不能确定或生成控制意图,输出与所述第一信息关联的推荐交互指令对应的第一界面;和/或,响应于获取到所述第一信息,且所述第一信息能确定或生成多个控制意图,输出与所述多个控制意图对应的第一界面。Optionally, in the step S1B, in response to the first preset operation, outputting the first interface includes: in response to the running operation of the preset application or service, when the running operation is different from the function of the preset application or service When matching, the first interface is output, and the first interface includes at least one of the following: operation failure information; recommended instructions corresponding to the operation of the preset application or service; corresponding to the application or service associated with the operation operation the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction corresponding to the functional configuration of the preset application or service; the update control used to update the first interface; A recommendation instruction associated with the control; a recommendation instruction different from the function of the update control; a recommendation instruction and/or an update control associated with the function of updating the preset application or service; and/or, in response to the preset application or the running operation of the service, when the running operation matches the function of the preset application or service, the first interface is output, and the first interface includes at least one of the following: the default application or service a running interface; a recommended instruction corresponding to the running operation; a recommended instruction corresponding to the function configuration of a preset application or service; an update control for updating the first interface; a recommended instruction associated with the update control; A recommendation instruction with a different function of the update control; and/or, in response to the shutdown instruction of the preset application or service, output the first interface, wherein the first interface includes at least one of the following: the interface of the application or service associated with the preset application or service; the recommendation instruction of the application or service associated with the preset application or service; and/or, responding to the closing instruction of the preset application or service and other applications or a service startup instruction, outputting the first interface, where the first interface includes at least one of the following: a recommendation instruction and/or an update control corresponding to a difference between the other application or service and the preset application or service; The recommended instruction and/or update control corresponding to the newly added function of the other application or service relative to the preset application or service; the update control used to update the first interface; the recommendation instruction associated with the update control; A recommendation instruction that is different from the function of the update control; an interface of an application or service associated with the other application or service; a recommendation instruction corresponding to an associated device associated with the other application or service; and/or, responding to the wake-up 1. Start or run at least one preset application or service, if the first information is not obtained within the preset time period, or the wrong interactive instruction is input more than the preset number of times, output the first interface including the recommended interactive instruction, wherein the recommended The interactive instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene; and/or, in response to obtaining the first information, outputting a first interface corresponding to the matching result according to the matching result of the first information and preset information; and/or, in response to obtaining the first information, determining according to the first information or generate a control intent, and output a first interface corresponding to the control intent; and/or, in response to obtaining the first information, and the first information cannot determine or generate a control intent, output a first interface corresponding to the first interface The first interface corresponding to the recommended interactive instruction associated with the information; and/or, in response to the acquisition of the first information, and the first information can determine or generate multiple control intentions, and output an interface corresponding to the multiple control intentions the first interface of .
可选地,输出与所述匹配结果对应的第一界面,包括:响应于所述第一信息与预设信息相匹配,输出执行所述第一信息的第一界面;和/或,响应于所述第一信息与所述预设信息不匹配,以及存在与第一信息的语义相似度大于预设值的预设信息,输出包括选择提示信息的第一界面,所述选择提示信息包括选择是否执行所述第一信息的提示信息,和/或选择是否存储所述第一信息的提示信息。Optionally, outputting a first interface corresponding to the matching result includes: outputting a first interface for executing the first information in response to the matching of the first information with preset information; and/or, in response to The first information does not match the preset information, and there is preset information whose semantic similarity with the first information is greater than a preset value, outputting a first interface including selection prompt information, the selection prompt information including selection Whether to execute the prompt information of the first information, and/or select whether to store the prompt information of the first information.
可选地,响应于获取到所述第一信息,根据所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面,包括:响应于所述第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,所述推荐指令的语言信息与所述预设语言信息和/或所述第一语言信息匹配。Optionally, in response to obtaining the first information, outputting a first interface corresponding to the matching result according to a matching result between the first information and preset information includes: responding to the first information The first language information does not match the preset language information, and a first interface including recommended instructions is output, and the language information of the recommended instructions matches the preset language information and/or the first language information.
可选地,输出与所述控制意图对应的第一界面,包括:响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面;和/或,响应于所述控制意图不满足所述预设控制意图条件,则输出包括所述控制意图的第一界面,和/或输出与所述控制意图关联的关联设备的信息的第一界面,和/或将包括所述控制意图的第一界面发送至关联设备进行输出;和/或,响应于所述控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。Optionally, outputting the first interface corresponding to the control intention includes: responding to the control intention satisfying a preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention. An interface; and/or, in response to the control intention not satisfying the preset control intention condition, outputting a first interface including the control intention, and/or outputting information about associated devices associated with the control intention and/or send the first interface including the control intention to the associated device for output; and/or, in response to the control intention not satisfying the preset control intention condition, the output includes a recommended interaction A first interface for instructions, wherein the recommended interaction instruction is associated with the control intention and/or satisfies the preset control intention condition.
可选地,响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面包括:响应于所述控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐交互指令的第一界面,和/或所述预设应用或服务的运行界面,其中,推荐交互指令与所述预设应用或服务关联,和/或与所述第一信息关联。Optionally, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes: responding to the control intention meeting the preset control intention Intention conditions, wake up, start or run at least one preset application or service, and output a first interface including a recommended interaction instruction, and/or the running interface of the preset application or service, wherein the recommended interaction instruction is related to the preset Assume that the application or service is associated, and/or associated with the first information.
可选地,输出与所述多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从所述多个控制意图中确定至少一个目标控制意图。Optionally, outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,从所述多个控制意图中确定至少一个目标控制意图的步骤之后,包括:响应于确认操作,和/或响应于所述目标控制意图满足预设控制意图条件,和/或响应于所述目标控制意图,输出响应所述目标控制意图后的第一界面;和/或,响应于未接收到确认操作,和/或所述目标控制意图不满足所述预设控制意图条件,则输出包括所述目标控制意图的第一界面,和/或控制关联设备输出包括所述目标控制意图的第一界面;和/或,响应于未接收到确认操作,和/或所述至少一个目标控制意图不满足所述预设控制意图条件,则输 出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述目标控制意图关联和/或满足所述预设控制意图条件。Optionally, after the step of determining at least one target control intention from the plurality of control intentions, it includes: responding to a confirmation operation, and/or responding to the target control intention meeting a preset control intention condition, and/or responding Outputting a first interface in response to the target control intention based on the target control intention; and/or, in response to no confirmation operation being received, and/or the target control intention not satisfying the preset control intention condition, Then output the first interface including the target control intention, and/or the control-associated device outputs the first interface including the target control intention; and/or, in response to not receiving the confirmation operation, and/or the at least one If the target control intention does not satisfy the preset control intention condition, a first interface including recommended interaction instructions is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention condition.
可选地,所述满足第一预设条件包括以下至少一种:当前场景信息满足预设场景条件;当前应用或服务属于预设名单;当前应用或服务的运行结果满足预设结果条件;当前应用或服务的运行结果不满足预设结果条件;接收的第一信息满足预设信息条件;所述第一界面满足预设界面条件,其中预设界面条件包括如下至少一项:存在空白区域;字体大小满足预设大小值;屏幕亮度满足预设亮度值;接收到输入的第二信息;接收到的第二信息满足预设信息条件,其中,预设信息条件包括如下至少一项:控制对象对第一界面中的对象;控制意图为与智能设备的功能对应的控制意图;控制意图为与预设应用或服务的功能对应的控制意图。Optionally, meeting the first preset condition includes at least one of the following: the current scene information meets the preset scene condition; the current application or service belongs to the preset list; the running result of the current application or service meets the preset result condition; The operation result of the application or service does not meet the preset result condition; the received first information meets the preset information condition; the first interface meets the preset interface condition, wherein the preset interface condition includes at least one of the following: there is a blank area; The font size meets the preset size value; the screen brightness meets the preset brightness value; the input second information is received; the received second information meets the preset information condition, wherein the preset information condition includes at least one of the following: control object For the objects in the first interface; the control intent is the control intent corresponding to the function of the smart device; the control intent is the control intent corresponding to the function of the preset application or service.
可选地,所述步骤S1B中响应于满足第一预设条件,输出第二界面,包括以下至少一种:响应于所述第一界面满足预设界面条件,且接收到第二信息,在所述第一界面中显示与所述第二信息关联的推荐交互指令,以输出所述第二界面;响应于所述第一界面不满足预设界面条件,且接收到第二信息,对所述第一界面进行处理后,在处理后的第一界面中显示与所述第二信息关联的推荐交互指令,以输出所述第二界面;响应于接收的第一信息满足预设信息条件,输出与所述第一信息对应的第二界面;响应于接收的第二信息满足预设信息条件,输出与所述第二信息对应的第二界面。Optionally, in the step S1B, in response to satisfying the first preset condition, a second interface is output, including at least one of the following: in response to the first interface satisfying the preset interface condition and receiving the second information, A recommended interaction instruction associated with the second information is displayed on the first interface to output the second interface; in response to the first interface not satisfying the preset interface condition and receiving the second information, the After the first interface is processed, the recommended interactive instruction associated with the second information is displayed on the processed first interface to output the second interface; in response to the received first information meeting the preset information condition, Outputting a second interface corresponding to the first information; outputting the second interface corresponding to the second information in response to the received second information satisfying a preset information condition.
可选地,所述步骤S2B中对所述第一界面和/或所述第二界面执行相应处理,包括以下至少一种:隐藏或关闭所述第一界面和/或所述第二界面;融合或合并所述第一界面和/或所述第二界面;放大或缩小所述第一界面和/或所述第二界面;输出第三界面;输出所述第一界面和/或所述第二界面至关联设备;对所述第一界面和/或所述第二界面进行处理后,输出至关联设备进行输出。Optionally, performing corresponding processing on the first interface and/or the second interface in the step S2B includes at least one of the following: hiding or closing the first interface and/or the second interface; Merge or merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; output a third interface; output the first interface and/or the The second interface is sent to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
可选地,所述智能设备包括至少一第一显示区域和至少一第二显示区域,所述第一显示区域和所述第二显示区域均显示所述第一界面;所述步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理,包括:响应于所述第一界面满足所述第二预设条件,对所述第一显示区域和所述第二显示区域中的其中之一的所述第一界面进行处理,或同时对所述第一显示区域和第二显示区域显示的第一界面进行处理。Optionally, the smart device includes at least one first display area and at least one second display area, and both the first display area and the second display area display the first interface; the step S2B: responding When the second preset condition is satisfied, performing corresponding processing on the first interface and/or the second interface includes: responding to the first interface satisfying the second preset condition, performing the first display area and the first interface in one of the second display area, or simultaneously process the first interface displayed in the first display area and the second display area.
可选地,所述步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理包括:响应于非单手模式下的移动操作,将所述第一界面中的信息通过所述第一显示区域与所述第二显示区域轮流进行显示;和/或,响应于单手模式下的移动操作,调整所述第一界面中的信息在所述第一显示区域进行显示。Optionally, the step S2B: in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a movement operation in a non-single-handed mode, moving the The information in the first interface is displayed alternately through the first display area and the second display area; and/or, in response to the movement operation in the single-handed mode, adjust the information in the first interface in the display in the first display area.
可选地,所述步骤S1包括:步骤S1C:获取输入的第一信息;所述步骤S2包括:步骤S2C响应于所述第一信息满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于所述第一信息不满足第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理;所述第一信息满足第二预设条件,包括以下至少一种:所述第一信息包括至少一控制意图;根据所述第一信息能生成或确定至少一控制意图;所述满足第三预设条件,包括以下至少一种:能够根据智能设备的第二信息确定所述控制意图;能够根据用户选择确定所述控制意图。Optionally, the step S1 includes: step S1C: acquiring the input first information; the step S2 includes: step S2C, in response to the first information satisfying the second preset condition, performing a corresponding response according to the second preset strategy processing; and/or, in response to the first information not meeting the second preset condition and meeting the third preset condition, performing corresponding processing according to a third preset strategy; the first information meets the second preset condition, Including at least one of the following: the first information includes at least one control intention; at least one control intention can be generated or determined according to the first information; the meeting the third preset condition includes at least one of the following: The second information of the device determines the control intention; the control intention can be determined according to user selection.
可选地,所述控制意图包括以下至少一种:历史控制意图;关联控制意图;隐私控制意图;非隐私控制意图;高等级控制意图;非高等级控制意图。Optionally, the control intentions include at least one of the following: historical control intentions; associated control intentions; privacy control intentions; non-privacy control intentions; high-level control intentions; non-high-level control intentions.
可选地,所述按照第二预设策略进行相应处理,包括以下至少一种:若控制意图只有一个,则根据所述控制意图执行相应处理;若所述控制意图有至少两个,则根据预设选择策略确定目标控制意图,并根据所述目标控制意图执行相应处理。Optionally, the performing corresponding processing according to the second preset strategy includes at least one of the following: if there is only one control intention, perform corresponding processing according to the control intention; if there are at least two control intentions, perform corresponding processing according to The preset selection strategy determines the target control intent, and performs corresponding processing according to the target control intent.
可选地,所述智能设备的第二信息,包括以下至少一种:所述智能设备的场景信息;所述智能设备的时间信息;所述智能设备的位置信息;所述智能设备的状态信息;所述智能设 备的应用或服务信息;所述智能设备的触发对象信息;所述智能设备的多个应用或服务之间的关系信息;所述智能设备的关联设备信息;用户操作习惯;所述智能设备存储的历史交互记录;通过从网络设备下载获取到的历史交互记录;通过从关联设备获取到的历史交互记录。Optionally, the second information of the smart device includes at least one of the following: scene information of the smart device; time information of the smart device; location information of the smart device; status information of the smart device ; application or service information of the smart device; trigger object information of the smart device; relationship information between multiple applications or services of the smart device; associated device information of the smart device; user operating habits; The historical interaction records stored by the smart devices; the historical interaction records obtained by downloading from network devices; and the historical interaction records obtained from associated devices.
可选地,所述根据智能设备的第二信息确定所述目标控制意图,包括:根据所述第一信息和所述第二信息按照预设规则确定或生成中间信息,根据所述中间信息确定控制意图。可选地,所述预设规则包括以下至少一种:若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定或生成所述中间信息;若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定或生成所述中间信息。Optionally, the determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to preset rules according to the first information and the second information, and determining according to the intermediate information control intent. Optionally, the preset rules include at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the The partial information determines or generates the intermediate information; if the first information includes the first partial information that cannot be recognized or responded, then determine or generate the second partial information according to the second information, so that the first information can be combined with The second part of information determines or generates the intermediate information.
可选地,所述按照第三预设策略进行相应处理,包括以下至少一种:立即或延迟或停止或切换对所述智能设备执行控制意图对应的处理;输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;将所述控制意图对应的处理复制或转移至关联设备执行;在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Optionally, the corresponding processing according to the third preset strategy includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention of the smart device; outputting confirmation information, in response to receiving the confirmation Operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the processing corresponding to the control intent on the smart device and/or the associated device deal with.
可选地,所述处理方法还包括如下步骤:响应于所述第一信息不满足第二预设条件且不满足第三预设条件,按照第四预设策略进行相应处理。Optionally, the processing method further includes the following step: in response to the first information not satisfying the second preset condition and not satisfying the third preset condition, performing corresponding processing according to a fourth preset policy.
可选地,所述步骤S1C:获取输入的第一信息的步骤之前,还包括:对所述智能设备进行预设处理。Optionally, the step S1C: before the step of acquiring the input first information, further includes: performing preset processing on the smart device.
本申请还提供一种处理方法,应用于智能设备,其中,所述处理方法包括:步骤S10:响应于第一预设操作和/或关联设备的信息,确定控制意图和/或获取至少一条推荐交互指令和/或输出第一界面;步骤S20:基于预设策略对所述智能设备执行相应处理,和/或控制关联设备进行输出。The present application also provides a processing method applied to smart devices, wherein the processing method includes: Step S10: Responding to the first preset operation and/or the information of the associated device, determine the control intention and/or obtain at least one recommendation Interacting instructions and/or outputting the first interface; Step S20: Execute corresponding processing on the smart device based on a preset strategy, and/or control associated devices to output.
可选地,所述步骤S10包括:步骤S10A:响应于第一预设操作,根据所述第一预设操作和关键信息获取至少一条推荐交互指令;所述步骤S20包括:步骤S20A:响应于第二预设操作,和/或所述智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出。Optionally, the step S10 includes: step S10A: in response to the first preset operation, obtaining at least one recommended interaction instruction according to the first preset operation and key information; the step S20 includes: step S20A: in response to In the second preset operation, and/or the smart device does not meet the preset condition, at least one recommended interaction instruction is sent to the associated device for output.
可选地,关键信息包括以下中的至少一项:错误交互指令中的指令关键词;智能设备当前使用的功能;智能设备待触发的功能;用户身份;当前所处的应用场景;所述智能设备中的第一应用的信息;所述智能设备上的当前浏览内容信息;交互结果关键词;关联设备信息;预设信息关键词。Optionally, the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; Information of the first application in the device; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
可选地,所述智能设备不满足预设条件包括以下中的至少一项:所述智能设备不存在显示装置;所述智能设备显示装置不满足推荐交互指令的显示需求;所述智能设备不具备推荐交互指令的显示权限;所述推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset condition includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not Possess display authority for recommended interaction instructions; the recommended interaction instructions are related to associated devices.
可选地,步骤S10A,包括:根据所述第一预设操作和所述关键信息确定用户操作意图,根据所述用户操作意图,获取所述至少一条第一推荐交互指令;和/或获取输入的交互指令的关键词信息,根据所述关键词信息和关键信息获取推荐交互指令。Optionally, step S10A includes: determining a user operation intention according to the first preset operation and the key information, obtaining the at least one first recommended interaction instruction according to the user operation intention; and/or obtaining an input The keyword information of the interactive instruction, and obtain the recommended interactive instruction according to the keyword information and key information.
可选地,步骤S20A,包括:在所述关联设备的显示屏幕上优先显示和/或突出显示与所述关联设备相关的推荐交互指令;和/或在所述至少一条推荐交互指令的数量超过阈值时,将所述至少一条推荐交互指令按照第一预设策略进行输出;和/或,在所述至少一条推荐交互指令的数量未超过阈值时,将所述至少一条推荐交互指令按照第二预设策略进行输出;和/或,根据所述关键信息中所述智能设备的第一应用的信息,获取所述第一应用的软件版本信息,并根据所述软件版本信息,获取所述第一应用的最新版本的新增推荐交互指令后,对所述新增推荐交互指令进行突出显示;和/或响应于交互指令的关键词信息,从所述至少一条推荐交互指令中获取符合所述关键词信息的推荐交互指令,响应于第二预 设操作,和所述智能设备不满足预设条件,将所述至少一条推荐交互指令中符合所述关键词信息的推荐交互指令发送到关联设备进行输出。Optionally, step S20A includes: preferentially displaying and/or highlighting recommended interaction instructions related to the associated device on the display screen of the associated device; and/or when the number of the at least one recommended interaction instruction exceeds When the threshold is reached, the at least one recommended interaction instruction is output according to the first preset strategy; and/or, when the number of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second preset strategy. and/or, obtain the software version information of the first application according to the information of the first application of the smart device in the key information, and obtain the software version information of the first application according to the software version information. After the newly added recommended interactive instruction of the latest version of an application, highlight the newly added recommended interactive instruction; and/or respond to the keyword information of the interactive instruction, obtain from the at least one recommended interactive instruction conforming to the The recommended interaction instruction of the keyword information, in response to the second preset operation, and the smart device does not meet the preset condition, sending the recommended interaction instruction in the at least one recommended interaction instruction that conforms to the keyword information to the associated device to output.
可选地,所述步骤S10包括:步骤S10B:响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面;步骤S20B:响应于满足第三预设条件,对所述第一界面和/或所述第二界面执行相应处理。Optionally, the step S10 includes: step S10B: outputting the first interface in response to the first information satisfying the first preset condition, and/or outputting the second interface in response to the second information satisfying the second preset condition ; Step S20B: in response to satisfying a third preset condition, perform corresponding processing on the first interface and/or the second interface.
可选地,所述步骤S10B中响应于第一信息满足第一预设条件,输出第一界面包括以下至少一种:响应于所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面;响应于所述第一信息包括控制意图,输出与所述控制意图对应的第一界面;响应于所述第一信息不能确定或生成控制意图,输出与第一信息关联的推荐交互指令对应的第一界面;响应于所述第一信息能确定或生成多个控制意图,输出与所述多个控制意图对应的第一界面。Optionally, in the step S10B, in response to the first information meeting the first preset condition, outputting the first interface includes at least one of the following: in response to a matching result between the first information and the preset information, outputting the A first interface corresponding to the matching result; in response to the first information including the control intention, output the first interface corresponding to the control intention; in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the first information The first interface corresponding to the associated recommended interaction instruction; multiple control intentions can be determined or generated in response to the first information, and the first interface corresponding to the multiple control intentions is output.
可选地,所述输出与所述控制意图对应的第一界面,包括以下至少一种:响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面;响应于所述控制意图不满足所述预设控制意图条件,则输出包括所述控制意图的第一界面,和/或输出与所述控制意图关联的关联设备的信息的第一界面,和/或将包括所述控制意图的第一界面发送至关联设备进行输出;响应于所述控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。Optionally, the outputting the first interface corresponding to the control intention includes at least one of the following: responding to the control intention satisfying a preset control intention condition, responding directly according to the control intention, and outputting the response The first interface after the control intention; in response to the control intention not satisfying the preset control intention condition, output the first interface including the control intention, and/or output the associated equipment associated with the control intention information, and/or send the first interface including the control intention to the associated device for output; in response to the control intention not satisfying the preset control intention condition, output the interface including the recommended interaction instruction The first interface, wherein the recommended interaction instruction is associated with the control intention and/or satisfies the preset control intention condition.
可选地,所述输出与所述多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从所述多个控制意图中确定至少一个目标控制意图。Optionally, the outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,所述从所述多个控制意图中确定至少一个目标控制意图之后,包括以下至少一种:响应于确认操作,和/或响应于所述目标控制意图满足预设控制意图条件,和/或响应于所述目标控制意图,输出响应所述目标控制意图后的第一界面;响应于未接收到确认操作,响应于所述目标控制意图不满足所述预设控制意图条件,则输出包括所述目标控制意图的第一界面,和/或控制关联设备输出包括所述目标控制意图的第一界面;响应于未接收到确认操作,和/或响应于所述至少一个目标控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述目标控制意图关联和/或满足所述预设控制意图条件。Optionally, after determining at least one target control intention from the plurality of control intentions, at least one of the following is included: in response to a confirmation operation, and/or in response to the target control intention meeting a preset control intention condition, And/or in response to the target control intention, outputting a first interface in response to the target control intention; in response to not receiving a confirmation operation, in response to the target control intention not meeting the preset control intention condition, then Outputting the first interface including the target control intention, and/or the control-associated device outputting the first interface including the target control intention; in response to not receiving the confirmation operation, and/or in response to the at least one target control intention If the preset control intention condition is not satisfied, a first interface including a recommended interaction instruction is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention condition.
可选地,步骤S10B中响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面,包括:响应于所述第二信息与所述第一信息的控制意图关联,和/或所述第二信息对应的第二用户与第一信息对应的第一用户关联,输出所述第一界面和所述第二界面;和/或,响应于所述第二信息与所述第一界面关联,关闭所述第一界面后输出第二界面。Optionally, in step S10B, in response to the first information meeting the first preset condition, outputting the first interface, and/or, responding to the second information meeting the second preset condition, outputting the second interface, including: responding to the The second information is associated with the control intention of the first information, and/or the second user corresponding to the second information is associated with the first user corresponding to the first information, and the first interface and the second interface; and/or, in response to the second information being associated with the first interface, outputting the second interface after closing the first interface.
可选地,步骤S20B中对所述第一界面和/或所述第二界面执行相应处理,包括以下至少一种:隐藏或关闭所述第一界面和/或所述第二界面;融合或合并所述第一界面和/或所述第二界面;放大或缩小所述第一界面和/或所述第二界面;输出第三界面;输出所述第一界面和/或所述第二界面至关联设备;对所述第一界面和/或所述第二界面进行处理后,输出至关联设备进行输出。Optionally, performing corresponding processing on the first interface and/or the second interface in step S20B, including at least one of the following: hiding or closing the first interface and/or the second interface; merging or Merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; output a third interface; output the first interface and/or the second interface interface to an associated device; after processing the first interface and/or the second interface, output to an associated device for output.
可选地,步骤S10包括:步骤S10BB:响应于第一预设操作,显示第一界面和/或第二界面;步骤S20包括:步骤S20BB:对所述第一界面和/或所述第二界面进行处理后,控制关联设备输出处理后的所述第一界面和/或所述第二界面。Optionally, step S10 includes: step S10BB: displaying the first interface and/or the second interface in response to the first preset operation; step S20 includes: step S20BB: displaying the first interface and/or the second interface After the interface is processed, the associated device is controlled to output the processed first interface and/or the second interface.
可选地,所述步骤S10BB包括:响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能不匹配时,显示所述第一界面和/或所述第二界面,所述第一界面和/或第二界面包括如下至少一项:运行失败信息;与所述预设应用或服务运行对应的推荐指令;与所述运行操作关联的应用或服务对应的推荐指令;与所述运行操作关联的关 联设备对应的推荐指令;与所述预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;和/或,响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能匹配时,显示第一界面和/或第二界面,所述第一界面和/或第二界面包括如下至少一项:所述预设应用或服务的运行界面;与所述运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与更新所述预设应用或服务的功能关联的推荐指令和/或更新控件;和/或,响应于预设应用或服务的关闭指令,显示第一界面和/或第二界面,其中,所述第一界面和/或第二界面包括如下至少一项:与所述预设应用或服务关联的应用或服务的界面;与所述预设应用或服务关联的应用或服务的推荐指令;和/或,响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,显示第一界面和/或第二界面,所述第一界面和/或第二界面包括如下至少一项:其他应用或服务与所述预设应用或服务的差异对应的推荐指令和/或更新控件;所述其他应用或服务相对所述预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与所述其他应用或服务关联的应用或服务的界面;与所述其他应用或服务关联的关联设备对应的推荐指令;和/或,响应于接收到输入的第一信息,获取所述第一信息中包括的控制意图,显示与所述控制意图对应的第一界面和/或第二界面;和/或,响应于接收到输入的第一信息,且所述第一信息不能确定或生成控制意图,显示与第一信息关联的推荐交互指令对应的第一界面和/或第二界面;和/或,响应于接收到输入的第一信息,且所述第一信息能确定或生成多个控制意图,显示与所述多个控制意图对应的第一界面和/或第二界面。Optionally, the step S10BB includes: in response to the running operation of a preset application or service, when the running operation does not match the function of the preset application or service, displaying the first interface and/or the The second interface, the first interface and/or the second interface includes at least one of the following: information about failure to run; recommended instructions corresponding to running the preset application or service; applications or services associated with the running operation A corresponding recommendation instruction; a recommendation instruction corresponding to an associated device associated with the running operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; Update the recommended instruction associated with the control; the recommended instruction different from the function of the updated control; and/or, in response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service , displaying the first interface and/or the second interface, the first interface and/or the second interface including at least one of the following: the running interface of the preset application or service; the recommended instruction corresponding to the running operation ; a recommended instruction corresponding to the functional configuration of a preset application or service; an update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; Updating the recommended instruction and/or updating controls associated with the function of the preset application or service; and/or, in response to the closing instruction of the preset application or service, displaying the first interface and/or the second interface, wherein the The first interface and/or the second interface includes at least one of the following: an interface of an application or service associated with the preset application or service; a recommendation instruction for an application or service associated with the preset application or service; and/or Or, in response to the shutdown instruction of the preset application or service and the startup instruction of other applications or services, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following: other Recommended instructions and/or update controls corresponding to differences between the application or service and the preset application or service; recommended instructions and/or update controls corresponding to the new functions of the other application or service relative to the preset application or service An update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control; an interface of an application or service associated with the other application or service; A recommendation instruction corresponding to an associated device associated with the other application or service; and/or, in response to receiving the input first information, acquiring a control intention included in the first information, and displaying an instruction corresponding to the control intention The first interface and/or the second interface; and/or, in response to receiving the input first information, and the first information cannot determine or generate a control intention, displaying the first information corresponding to the recommended interaction instruction associated with the first information An interface and/or a second interface; and/or, in response to receiving input first information, and the first information can determine or generate a plurality of control intentions, displaying the first corresponding to the plurality of control intentions interface and/or a second interface.
可选地,与更新控件关联的推荐指令包括如下至少一项:与更新控件并列的指令、更新控件下一级的指令、更新控件上一级的指令、包括多个更新控件的功能的指令。Optionally, the recommended instruction associated with the update control includes at least one of the following: an instruction parallel to the update control, an instruction at a lower level of the update control, an instruction at a higher level of the update control, and an instruction including functions of multiple update controls.
可选地,所述显示与控制意图对应的第一界面和/或第二界面,包括以下至少一种:响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并显示响应所述控制意图后的第一界面和/或第二界面;响应于所述控制意图不满足所述预设控制意图条件,则显示包括所述控制意图的第一界面和/或第二界面,和/或显示与所述控制意图关联的关联设备的信息的第一界面和/或第二界面;响应于所述控制意图不满足所述预设控制意图条件,则显示包括推荐交互指令的第一界面和/或第二界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。Optionally, the displaying the first interface and/or the second interface corresponding to the control intention includes at least one of the following: in response to the control intention meeting a preset control intention condition, responding directly according to the control intention, And display the first interface and/or the second interface after responding to the control intention; in response to the control intention not satisfying the preset control intention condition, display the first interface and/or the second interface including the control intention Two interfaces, and/or the first interface and/or the second interface displaying the information of the associated device associated with the control intention; in response to the control intention not satisfying the preset control intention condition, displaying a recommended interaction The first interface and/or the second interface of the instruction, wherein the recommended interactive instruction is associated with the control intention and/or satisfies the preset control intention condition.
可选地,步骤S20BB:对所述第一界面和/或所述第二界面进行处理后,控制关联设备输出处理后的所述第一界面和/或所述第二界面,包括以下至少一种:隐藏或关闭所述第一界面和/或所述第二界面;融合或合并所述第一界面和/或所述第二界面;放大或缩小所述第一界面和/或所述第二界面;控制第一关联设备输出处理后的所述第一界面和/或处理后的所述第二界面;控制第二关联设备输出处理后的所述第一界面和/或处理后的所述第二界面;控制第一关联设备输出处理后的第一界面,并控制第二关联设备输出处理后的第二界面。Optionally, step S20BB: After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: One: hiding or closing the first interface and/or the second interface; merging or merging the first interface and/or the second interface; enlarging or reducing the first interface and/or the second interface Two interfaces; controlling the first associated device to output the processed first interface and/or the processed second interface; controlling the second associated device to output the processed first interface and/or processed all The second interface is described; the first associated device is controlled to output the processed first interface, and the second associated device is controlled to output the processed second interface.
可选地,处理后的第一界面和处理后的第二界面为同一应用界面的不同部分,或者同一应用的不同界面。Optionally, the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
可选地,所述控制第一关联设备输出处理后的所述第一界面和/或处理后的所述第二界面,包括以下至少一项:响应于第一关联设备的当前用户与智能设备的当前用户匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备当前运行的应用或服务,与第一界面和/或第二界面安装或运行的应用或服务匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备的等级满足 预设等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备的优先等级高于第二关联设备的优先等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面。Optionally, the controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following: responding to the current user of the first associated device and the smart device Matching with the current user, control the first associated device to output the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, and the first interface and/or the second interface The installed or running application or service is matched, and the first associated device is controlled to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, the first associated device is controlled to output The processed first interface and/or the processed second interface; in response to the priority level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or The processed second interface.
可选地,步骤S10包括:步骤S10C:获取输入的第一信息和智能设备的第二信息,根据所述第一信息和所述第二信息,确定控制意图;步骤S20包括:步骤S20C:根据所述控制意图和预设策略,对所述智能设备执行相应处理;所述智能设备的第二信息,包括以下至少一种:所述智能设备的场景信息;所述智能设备的时间信息;所述智能设备的位置信息;所述智能设备的状态信息;所述智能设备的应用或服务信息;所述智能设备的触发对象信息;所述智能设备的多个应用或服务之间的关系信息;所述智能设备的关联设备信息;用户操作习惯;所述智能设备存储的历史交互记录;通过从网络设备下载获取到的历史交互记录;通过从关联设备获取到的历史交互记录。Optionally, step S10 includes: step S10C: acquiring the input first information and second information of the smart device, and determining the control intention according to the first information and the second information; step S20 includes: step S20C: according to The control intention and the preset strategy execute corresponding processing on the smart device; the second information of the smart device includes at least one of the following: scene information of the smart device; time information of the smart device; Location information of the smart device; status information of the smart device; application or service information of the smart device; trigger object information of the smart device; relationship information between multiple applications or services of the smart device; Related device information of the smart device; user operating habits; historical interaction records stored by the smart device; historical interaction records obtained by downloading from network devices; historical interaction records obtained from associated devices.
可选地,所述根据所述第一信息和所述第二信息,确定控制意图,包括:根据所述第一信息和所述第二信息按照预设规则确定或生成中间信息,根据所述中间信息确定控制意图。可选地,所述预设规则包括以下至少一种:若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定或生成所述中间信息;若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定或生成所述中间信息。Optionally, the determining the control intention according to the first information and the second information includes: determining or generating intermediate information according to preset rules according to the first information and the second information, and according to the The intermediate information determines the control intent. Optionally, the preset rules include at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the The partial information determines or generates the intermediate information; if the first information includes the first partial information that cannot be recognized or responded, then determine or generate the second partial information according to the second information, so that the first information can be combined with The second part of information determines or generates the intermediate information.
可选地,所述控制意图包括以下至少一种:历史控制意图;关联控制意图;隐私控制意图;非隐私控制意图;高等级控制意图;非高等级控制意图。Optionally, the control intentions include at least one of the following: historical control intentions; associated control intentions; privacy control intentions; non-privacy control intentions; high-level control intentions; non-high-level control intentions.
可选地,所述根据所述第一信息和所述第二信息,确定控制意图包括以下至少一种:若所述第一信息包括的控制意图只有一个,则根据所述控制意图执行相应处理;所述第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。Optionally, the determining the control intention according to the first information and the second information includes at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention ; when there are at least two control intentions included in the first information, determine the target control intention according to a preset selection strategy.
可选地,所述预设选择策略,包括以下至少一种:根据所述第二信息确定所述目标控制意图;根据用户选择确定所述目标控制意图。Optionally, the preset selection strategy includes at least one of the following: determining the target control intention according to the second information; determining the target control intention according to user selection.
可选地,所述对所述智能设备执行相应处理,包括以下至少一种:立即或延迟或停止或切换对所述智能设备执行所述控制意图对应的处理;输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;将所述控制意图对应的处理复制或转移至关联设备执行;在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Optionally, the performing corresponding processing on the smart device includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention on the smart device; outputting confirmation information, in response to receiving Confirm the operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the corresponding control intent on the smart device and/or associated device processing.
可选地,其中,所述步骤S10C,还包括:根据所述第一信息和所述第二信息不能确定控制意图时,按照第三预设策略进行相应处理。Optionally, the step S10C further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset policy.
可选地,所述获取输入的第一信息的步骤之前,还包括:对智能设备进行预设处理。Optionally, before the step of acquiring the input first information, it may further include: performing preset processing on the smart device.
可选地,步骤S10包括:步骤S10CC:响应于输入的第一信息不满足第一预设条件,获取关联设备的第二信息,根据所述第一信息和所述第二信息,确定控制意图;步骤S20包括:步骤S20CC:根据所述控制意图和预设策略,对所述智能设备执行相应处理。Optionally, step S10 includes: step S10CC: in response to the input of the first information does not meet the first preset condition, obtain the second information of the associated device, and determine the control intention according to the first information and the second information ; Step S20 includes: Step S20CC: Execute corresponding processing on the smart device according to the control intention and preset strategy.
可选地,所述第一预设条件,包括以下至少一种:所述第一信息包括至少一控制意图;根据所述第一信息能确定或生成至少一控制意图。Optionally, the first preset condition includes at least one of the following: the first information includes at least one control intention; at least one control intention can be determined or generated according to the first information.
可选地,所述第二信息包括以下至少一种:用户操作习惯;历史交互记录;场景信息;时间信息;位置信息;用户状态信息;所述关联设备的应用或服务信息;所述关联设备的触发对象信息;所述关联设备的多个应用或服务之间的关系信息;通过从网络设备下载获取到的历史交互记录。Optionally, the second information includes at least one of the following: user operating habits; historical interaction records; scene information; time information; location information; user status information; application or service information of the associated device; The trigger object information; the relationship information between multiple applications or services of the associated device; the historical interaction record obtained by downloading from the network device.
可选地,所述步骤S10CC包括以下至少一种:若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定所述控制意图;若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定所述控制意图。Optionally, the step S10CC includes at least one of the following: if the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the partial information information to determine the control intention; if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information based on the second information, so that the first information can be combined with the first part of information Two pieces of information determine the control intent.
可选地,所述控制意图包括以下至少一种:历史控制意图;关联控制意图;非隐私控制意图;非高等级控制意图。Optionally, the control intentions include at least one of the following: historical control intentions; association control intentions; non-privacy control intentions; non-high-level control intentions.
可选地,所述根据所述第一信息和所述第二信息,确定控制意图包括以下至少一种:若所述第一信息包括的控制意图只有一个,则根据所述控制意图执行相应处理;所述第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。Optionally, the determining the control intention according to the first information and the second information includes at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention ; when there are at least two control intentions included in the first information, determine the target control intention according to a preset selection strategy.
可选地,所述预设选择策略,包括以下至少一种:根据所述第二信息确定所述目标控制意图;根据用户选择确定所述目标控制意图。Optionally, the preset selection strategy includes at least one of the following: determining the target control intention according to the second information; determining the target control intention according to user selection.
可选地,所述对所述智能设备执行相应处理,包括以下至少一种:立即或延迟或停止或切换对所述智能设备执行所述控制意图对应的处理;输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;将所述控制意图对应的处理复制或转移至关联设备执行;在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Optionally, the performing corresponding processing on the smart device includes at least one of the following: immediately or delaying or stopping or switching the processing corresponding to the control intention on the smart device; outputting confirmation information, in response to receiving Confirm the operation, execute the processing corresponding to the control intent on the smart device; copy or transfer the processing corresponding to the control intent to the associated device for execution; execute the corresponding control intent on the smart device and/or associated device processing.
可选地,所述步骤S10CC,还包括:根据所述第一信息和所述第二信息不能确定控制意图时,按照第三预设策略进行相应处理。Optionally, the step S10CC further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset strategy.
可选地,所述步骤S10CC之前,还包括:对所述智能设备进行预设处理。可选地,。。。;Optionally, before the step S10CC, the method further includes: performing preset processing on the smart device. Optionally, . . . ;
本申请还提供一种智能设备,所述智能设备包括:存储器、处理器及存储在所述存储器上并可在所述处理器上运行的处理程序,所述处理程序被所述处理器执行时实现如上述的处理方法的步骤。The present application also provides an intelligent device, which includes: a memory, a processor, and a processing program stored in the memory and operable on the processor, when the processing program is executed by the processor The steps of the processing method as described above are realized.
本申请还提供一种存储介质,所述存储介质上存储有计算机程序,所述计算机程序被处理器执行时实现如上述的处理方法的步骤。The present application also provides a storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the steps of the above-mentioned processing method are realized.
本申请的处理方法包括:响应于第一预设操作,和/或,响应于满足第一预设条件;基于第一预设策略对至少一条推荐交互指令进行处理,其中,所述至少一条交互指令根据关键信息获取;和/或响应于满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于所述第一预设操作不满足所述第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。或者处理方法包括:响应于第一预设操作和/或关联设备的信息,确定控制意图和/或获取至少一条推荐交互指令和/或输出第一界面;基于预设策略对所述智能设备执行相应处理,和/或控制关联设备进行输出。通过上述方法,使智能设备在人机交互过程中可以快速地响应,从而提高人机交互效率。The processing method of the present application includes: responding to a first preset operation, and/or, responding to satisfying a first preset condition; processing at least one recommended interaction instruction based on a first preset strategy, wherein the at least one interaction The instruction is obtained according to the key information; and/or in response to satisfying the second preset condition, corresponding processing is performed according to the second preset strategy; and/or, in response to the first preset operation not satisfying the second preset condition And the third preset condition is met, and corresponding processing is performed according to the third preset policy. Alternatively, the processing method includes: in response to the first preset operation and/or the information of the associated device, determining the control intention and/or acquiring at least one recommended interaction instruction and/or outputting the first interface; executing the smart device based on the preset policy Corresponding processing, and/or controlling associated equipment for output. Through the above method, the smart device can respond quickly during the human-computer interaction process, thereby improving the efficiency of the human-computer interaction.
附图说明Description of drawings
此处的附图被并入说明书中并构成本说明书的一部分,示出了符合本申请的实施例,并与说明书一起用于解释本申请的原理。为了更清楚地说明本申请实施例的技术方案,下面将对实施例描述中所需要使用的附图作简单地介绍,显而易见地,对于本领域普通技术人员而言,在不付出创造性劳动性的前提下,还可以根据这些附图获得其他的附图。The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description serve to explain the principles of the application. In order to more clearly illustrate the technical solutions of the embodiments of the present application, the accompanying drawings that need to be used in the description of the embodiments will be briefly introduced below. Obviously, for those of ordinary skill in the art, the Under the premise, other drawings can also be obtained based on these drawings.
图1为实现本申请各个实施例的一种智能设备的硬件结构示意图;FIG. 1 is a schematic diagram of a hardware structure of a smart device implementing various embodiments of the present application;
图2为本申请实施例提供的一种通信网络系统架构图;FIG. 2 is a system architecture diagram of a communication network provided by an embodiment of the present application;
图3是根据一实施例示出的控制器140的硬件结构示意图;FIG. 3 is a schematic diagram of a hardware structure of a controller 140 shown according to an embodiment;
图4是根据一实施例示出的网络节点150的硬件结构示意图;FIG. 4 is a schematic diagram of a hardware structure of a network node 150 according to an embodiment;
图5是根据一实施例示出的网络节点160的硬件结构示意图;FIG. 5 is a schematic diagram of a hardware structure of a network node 160 according to an embodiment;
图6是根据一实施例示出的控制器170的硬件结构示意图;FIG. 6 is a schematic diagram of a hardware structure of a controller 170 shown according to an embodiment;
图7是根据一实施例示出的网络节点180的硬件结构示意图;FIG. 7 is a schematic diagram of a hardware structure of a network node 180 according to an embodiment;
图8是根据第一实施例示出的处理方法的流程示意图;Fig. 8 is a schematic flowchart of a processing method shown according to the first embodiment;
图9是根据第二实施例示出的处理方法的流程示意图;Fig. 9 is a schematic flowchart of a processing method according to a second embodiment;
图10是根据第二实施例示出的依据错误交互指令进行交互指令推荐的界面示意图;Fig. 10 is a schematic diagram of an interface for recommending interactive instructions based on wrong interactive instructions according to the second embodiment;
图11是根据第二实施例示出的推荐交互指令的示意图;Fig. 11 is a schematic diagram of a recommended interaction instruction according to the second embodiment;
图12是根据第三实施例示出的处理方法的流程示意图;Fig. 12 is a schematic flowchart of a processing method according to a third embodiment;
图13是根据第三实施例示出的推荐交互指令的示意图;Fig. 13 is a schematic diagram of a recommended interaction instruction according to a third embodiment;
图14是根据第四实施例示出的处理方法的流程示意图;Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment;
图15a至图15c是本申请第四实施例的处理方法的应用场景示意图;15a to 15c are schematic diagrams of application scenarios of the processing method according to the fourth embodiment of the present application;
图16是根据第五实施例示出的处理方法的流程示意图;Fig. 16 is a schematic flowchart of a processing method according to a fifth embodiment;
图17是本申请第五实施例儿童手表确定并执行语音控制指令的控制意图的示意图;Fig. 17 is a schematic diagram of the control intent of determining and executing the voice control instruction by the children's watch according to the fifth embodiment of the present application;
图18是本申请第六实施例示出的处理方法的流程示意图;FIG. 18 is a schematic flowchart of a processing method shown in the sixth embodiment of the present application;
图19是本申请第七实施例示出的处理方法的流程示意图;FIG. 19 is a schematic flowchart of a processing method shown in the seventh embodiment of the present application;
图20是根据第七实施例示出的推荐交互指令的示意图;Fig. 20 is a schematic diagram of a recommended interaction instruction according to the seventh embodiment;
图21是根据第八实施例示出的处理方法的流程示意图;Fig. 21 is a schematic flowchart of a processing method according to an eighth embodiment;
图22是根据第九实施例示出的处理方法的流程示意图;Fig. 22 is a schematic flowchart of a processing method according to a ninth embodiment;
图23是根据第十实施例示出的处理方法的流程示意图;Fig. 23 is a schematic flowchart of a processing method according to the tenth embodiment;
图24是根据第十一实施例示出的处理方法的流程示意图。Fig. 24 is a schematic flowchart of a processing method according to the eleventh embodiment.
本申请目的实现、功能特点及优点将结合实施例,参照附图做进一步说明。通过上述附图,已示出本申请明确的实施例,后文中将有更详细的描述。这些附图和文字描述并不是为了通过任何方式限制本申请构思的范围,而是通过参考特定实施例为本领域技术人员说明本申请的概念。The realization of the purpose, functions and advantages of the present application will be further described in conjunction with the embodiments and with reference to the accompanying drawings. By means of the above drawings, specific embodiments of the present application have been shown, which will be described in more detail hereinafter. These drawings and text descriptions are not intended to limit the scope of the concept of the application in any way, but to illustrate the concept of the application for those skilled in the art by referring to specific embodiments.
本申请的实施方式Embodiment of this application
这里将详细地对示例性实施例进行说明,其示例表示在附图中。下面的描述涉及附图时,除非另有表示,不同附图中的相同数字表示相同或相似的要素。以下示例性实施例中所描述的实施方式并不代表与本申请相一致的所有实施方式。相反,它们仅是与如所附权利要求书中所详述的、本申请的一些方面相一致的装置和方法的例子。Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, the same numerals in different drawings refer to the same or similar elements unless otherwise indicated. The implementations described in the following exemplary embodiments do not represent all implementations consistent with this application. Rather, they are merely examples of apparatuses and methods consistent with aspects of the present application as recited in the appended claims.
需要说明的是,在本文中,术语“包括”、“包含”或者其任何其他变体意在涵盖非排他性的包含,从而使得包括一系列要素的过程、方法、物品或者装置不仅包括那些要素,而且还包括没有明确列出的其他要素,或者是还包括为这种过程、方法、物品或者装置所固有的要素。在没有更多限制的情况下,由语句“包括一个……”限定的要素,并不排除在包括该要素的过程、方法、物品或者装置中还存在另外的相同要素,此外,本申请不同实施例中具有同样命名的部件、特征、要素可能具有相同含义,也可能具有不同含义,其具体含义需以其在该具体实施例中的解释或者进一步结合该具体实施例中上下文进行确定。It should be noted that, in this document, the term "comprising", "comprising" or any other variation thereof is intended to cover a non-exclusive inclusion such that a process, method, article or apparatus comprising a set of elements includes not only those elements, It also includes other elements not expressly listed, or elements inherent in the process, method, article, or device. Without further limitations, an element defined by the phrase "comprising a..." does not exclude the existence of other identical elements in the process, method, article, or device that includes the element. In addition, different implementations of the present application Components, features, and elements with the same name in the example may have the same meaning, or may have different meanings, and the specific meaning shall be determined based on the explanation in the specific embodiment or further combined with the context in the specific embodiment.
应当理解,尽管在本文可能采用术语第一、第二、第三等来描述各种信息,但这些信息不应限于这些术语。这些术语仅用来将同一类型的信息彼此区分开。例如,在不脱离本文范围的情况下,第一信息也可以被称为第二信息,类似地,第二信息也可以被称为第一信息。取决于语境,如在此所使用的词语"如果"可以被解释成为"在……时"或"当……时"或"响应于确定"。再者,如同在本文中所使用的,单数形式“一”、“一个”和“该”旨在也包括复数形式,除非上下文中有相反的指示。应当进一步理解,术语“包含”、“包括”表明存在所述的特征、步骤、操作、元件、组件、项目、种类、和/或组,但不排除一个或多个其他特征、步骤、操作、元件、组件、项目、种类、和/或组的存在、出现或添加。本申请使用的术语“或”、“和/或”、“包括以下至少一个”等可被解释为包括性的,或意味着任一个或任何组合。例如,“包括以下至少一个:A、B、C”意味着“以下任一个:A;B;C;A和B;A和C;B和C;A和B和C”,再如,“A、B或C”或者“A、B和/或C”意味着“以下任一个:A;B;C;A和B;A和C;B和C;A和B和C”。仅当元件、功能、步骤或操作的组合在某些方式下内在地互相排斥时,才会出现该定义的例外。It should be understood that although the terms first, second, third, etc. may be used herein to describe various information, the information should not be limited to these terms. These terms are only used to distinguish information of the same type from one another. For example, without departing from the scope of this document, first information may also be called second information, and similarly, second information may also be called first information. Depending on the context, the word "if" as used herein may be interpreted as "at" or "when" or "in response to a determination". Furthermore, as used herein, the singular forms "a", "an" and "the" are intended to include the plural forms as well, unless the context indicates otherwise. It should be further understood that the terms "comprising", "comprising" indicate the presence of stated features, steps, operations, elements, components, items, species, and/or groups, but do not exclude one or more other features, steps, operations, The existence, occurrence or addition of an element, component, item, species, and/or group. The terms "or", "and/or", "comprising at least one of" and the like used in this application may be interpreted as inclusive, or mean any one or any combination. For example, "including at least one of the following: A, B, C" means "any of the following: A; B; C; A and B; A and C; B and C; A and B and C", another example, " A, B or C" or "A, B and/or C" means "any of the following: A; B; C; A and B; A and C; B and C; A and B and C". Exceptions to this definition will only arise when combinations of elements, functions, steps or operations are inherently mutually exclusive in some way.
应该理解的是,虽然本申请实施例中的流程图中的各个步骤按照箭头的指示依次显示,但是这些步骤并不是必然按照箭头指示的顺序依次执行。除非本文中有明确的说明,这些步骤的执行并没有严格的顺序限制,其可以以其他的顺序执行。而且,图中的至少一部分步骤可以包括多个子步骤或者多个阶段,这些子步骤或者阶段并不必然是在同一时刻执行完成,而是可以在不同的时刻执行,其执行顺序也不必然是依次进行,而是可以与其他步骤或者其他步骤的子步骤或者阶段的至少一部分轮流或者交替地执行。It should be understood that although the various steps in the flow chart in the embodiment of the present application are displayed sequentially as indicated by the arrows, these steps are not necessarily executed sequentially in the order indicated by the arrows. Unless otherwise specified herein, there is no strict order restriction on the execution of these steps, and they can be executed in other orders. Moreover, at least some of the steps in the figure may include multiple sub-steps or multiple stages, these sub-steps or stages are not necessarily executed at the same time, but may be executed at different times, and the execution order is not necessarily sequential Instead, it may be performed alternately or alternately with at least a part of other steps or sub-steps or stages of other steps.
取决于语境,如在此所使用的词语“如果”、“若”可以被解释成为“在……时”或“当……时”或“响应于确定”或“响应于检测”。类似地,取决于语境,短语“如果确定”或“如果检测(陈述的条件或事件)”可以被解释成为“当确定时”或“响应于确定”或“当检测(陈述的条件或事件)时”或“响应于检测(陈述的条件或事件)”。Depending on the context, the words "if", "if" as used herein may be interpreted as "at" or "when" or "in response to determining" or "in response to detecting". Similarly, depending on the context, the phrases "if determined" or "if detected (the stated condition or event)" could be interpreted as "when determined" or "in response to the determination" or "when detected (the stated condition or event) )" or "in response to detection of (a stated condition or event)".
需要说明的是,在本文中,采用了诸如S1、S2、S10、S20等步骤代号,其目的是为了更清楚简要地表述相应内容,不构成顺序上的实质性限制,本领域技术人员在具体实施时,可能会先执行S2再执行S1,也可能会先执行S20后执行S10等,但这些均应在本申请的保护范围之内。It should be noted that in this article, step codes such as S1, S2, S10, and S20 are used for the purpose of expressing the corresponding content more clearly and concisely, and do not constitute a substantive limitation on the order. During implementation, S2 may be executed first and then S1, or S20 may be executed first and then S10, etc., but these should be within the scope of protection of this application.
应当理解,此处所描述的具体实施例仅仅用以解释本申请,并不用于限定本申请。It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.
在后续的描述中,使用用于表示元件的诸如“模块”、“部件”或者“单元”的后缀仅为了有利于本申请的说明,其本身没有特定的意义。因此,“模块”、“部件”或者“单元”可以混合地使用。In the following description, the use of suffixes such as 'module', 'part' or 'unit' for denoting elements is only for facilitating the description of the present application and has no specific meaning by itself. Therefore, 'module', 'part' or 'unit' may be mixedly used.
智能设备可以以各种形式来实施。例如,本申请中描述的智能设备可以包括诸如手机、平板电脑、笔记本电脑、掌上电脑、个人数字助理(Personal Digital Assistant,PDA)、便捷式媒体播放器(Portable Media Player,PMP)、导航装置、可穿戴设备、智能手环、计步器等智能设备,以及诸如数字TV、台式计算机等固定终端。Smart devices can be implemented in various forms. For example, the smart devices described in this application may include mobile phones, tablet computers, notebook computers, palmtop computers, personal digital assistants (Personal Digital Assistant, PDA), portable media players (Portable Media Player, PMP), navigation devices, Smart devices such as wearable devices, smart bracelets, and pedometers, as well as fixed terminals such as digital TVs and desktop computers.
后续描述中将以移动终端为例进行说明,本领域技术人员将理解的是,除了特别用于移动目的元件之外,根据本申请的实施方式的构造也能够应用于固定类型的终端。In the following description, a mobile terminal will be taken as an example, and those skilled in the art will understand that, in addition to being specially used for mobile purpose elements, the configurations according to the embodiments of the present application can also be applied to fixed type terminals.
请参阅图1,其为实现本申请各个实施例的一种移动终端的硬件结构示意图,该移动终端100可以包括:RF(Radio Frequency,射频)单元101、WiFi模块102、音频输出单元103、A/V(音频/视频)输入单元104、传感器105、显示单元106、用户输入单元107、接口单元108、存储器109、处理器110、以及电源111等部件。本领域技术人员可以理解,图1中示出的移动终端结构并不构成对移动终端的限定,移动终端可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件布置。Please refer to FIG. 1 , which is a schematic diagram of the hardware structure of a mobile terminal implementing various embodiments of the present application. The mobile terminal 100 may include: an RF (Radio Frequency, radio frequency) unit 101, a WiFi module 102, an audio output unit 103, an A /V (audio/video) input unit 104, sensor 105, display unit 106, user input unit 107, interface unit 108, memory 109, processor 110, and power supply 111 and other components. Those skilled in the art can understand that the structure of the mobile terminal shown in Figure 1 does not constitute a limitation on the mobile terminal, and the mobile terminal may include more or less components than those shown in the figure, or combine some components, or different components layout.
下面结合图1对移动终端的各个部件进行具体的介绍:Each component of the mobile terminal is specifically introduced below in combination with FIG. 1:
射频单元101可用于收发信息或通话过程中,信号的接收和发送,具体的,将基站的下行信息接收后,给处理器110处理;另外,将上行的数据发送给基站。通常,射频单元101包括但不限于天线、至少一个放大器、收发信机、耦合器、低噪声放大器、双工器等。此外,射频单元101还可以通过无线通信与网络和其他设备通信。上述无线通信可以使用任一通信标准或协议,包括但不限于GSM(Global System of Mobile communication,全球移动通讯系统)、GPRS(General Packet Radio Service,通用分组无线服务)、CDMA2000(Code Division Multiple Access 2000,码分多址2000)、WCDMA(Wideband Code Division Multiple Access,宽带码分多址)、TD-SCDMA(Time Division-Synchronous Code Division Multiple Access,时分同步码分多址)、FDD-LTE(Frequency Division Duplexing-Long Term Evolution,频分双工长期演进)、TDD-LTE(Time Division Duplexing-Long Term Evolution,分时双工长期演进)和5G等。The radio frequency unit 101 can be used for sending and receiving information or receiving and sending signals during a call. Specifically, after receiving the downlink information of the base station, it is processed by the processor 110; in addition, the uplink data is sent to the base station. Generally, the radio frequency unit 101 includes, but is not limited to, an antenna, at least one amplifier, a transceiver, a coupler, a low noise amplifier, a duplexer, and the like. In addition, the radio frequency unit 101 can also communicate with the network and other devices through wireless communication. The above wireless communication can use any communication standard or protocol, including but not limited to GSM (Global System of Mobile communication, Global System for Mobile Communications), GPRS (General Packet Radio Service, General Packet Radio Service), CDMA2000 (Code Division Multiple Access 2000 , Code Division Multiple Access 2000), WCDMA (Wideband Code Division Multiple Access, Wideband Code Division Multiple Access), TD-SCDMA (Time Division-Synchronous Code Division Multiple Access, Time Division Synchronous Code Division Multiple Access), FDD-LTE (Frequency Division Duplexing-Long Term Evolution, frequency division duplex long-term evolution), TDD-LTE (Time Division Duplexing-Long Term Evolution, time-division duplex long-term evolution) and 5G, etc.
WiFi属于短距离无线传输技术,移动终端通过WiFi模块102可以帮助用户收发电子邮件、浏览网页和访问流式媒体等,它为用户提供了无线的宽带互联网访问。虽然图1示 出了WiFi模块102,但是可以理解的是,其并不属于移动终端的必须构成,完全可以根据需要在不改变发明的本质的范围内而省略。WiFi is a short-distance wireless transmission technology. The mobile terminal can help users send and receive emails, browse web pages, and access streaming media through the WiFi module 102, which provides users with wireless broadband Internet access. Although FIG. 1 shows a WiFi module 102, it can be understood that it is not an essential component of the mobile terminal, and can be completely omitted as required without changing the essence of the invention.
音频输出单元103可以在移动终端100处于呼叫信号接收模式、通话模式、记录模式、语音识别模式、广播接收模式等等模式下时,将射频单元101或WiFi模块102接收的或者在存储器109中存储的音频数据转换成音频信号并且输出为声音。而且,音频输出单元103还可以提供与移动终端100执行的特定功能相关的音频输出(例如,呼叫信号接收声音、消息接收声音等等)。音频输出单元103可以包括扬声器、蜂鸣器等等。The audio output unit 103 can store the audio received by the radio frequency unit 101 or the WiFi module 102 or in the memory 109 when the mobile terminal 100 is in a call signal receiving mode, a call mode, a recording mode, a voice recognition mode, a broadcast receiving mode, or the like. The audio data is converted into an audio signal and output as sound. Also, the audio output unit 103 can also provide audio output related to a specific function performed by the mobile terminal 100 (eg, call signal reception sound, message reception sound, etc.). The audio output unit 103 may include a speaker, a buzzer, and the like.
A/V输入单元104用于接收音频或视频信号。A/V输入单元104可以包括图形处理器(Graphics Processing Unit,GPU)1041和麦克风1042,图形处理器1041对在视频捕获模式或图像捕获模式中由图像捕获装置(如摄像头)获得的静态图片或视频的图像数据进行处理。处理后的图像帧可以显示在显示单元106上。经图形处理器1041处理后的图像帧可以存储在存储器109(或其它存储介质)中或者经由射频单元101或WiFi模块102进行发送。麦克风1042可以在电话通话模式、记录模式、语音识别模式等等运行模式中经由麦克风1042接收声音(音频数据),并且能够将这样的声音处理为音频数据。处理后的音频(语音)数据可以在电话通话模式的情况下转换为可经由射频单元101发送到移动通信基站的格式输出。麦克风1042可以实施各种类型的噪声消除(或抑制)算法以消除(或抑制)在接收和发送音频信号的过程中产生的噪声或者干扰。The A/V input unit 104 is used to receive audio or video signals. The A/V input unit 104 may include a graphics processing unit (Graphics Processing Unit, GPU) 1041 and a microphone 1042, and the graphics processing unit 1041 is used for still pictures or The image data of the video is processed. The processed image frames may be displayed on the display unit 106 . The image frames processed by the graphics processor 1041 may be stored in the memory 109 (or other storage media) or sent via the radio frequency unit 101 or the WiFi module 102 . The microphone 1042 can receive sound (audio data) via the microphone 1042 in a phone call mode, a recording mode, a voice recognition mode, and the like operating modes, and can process such sound as audio data. The processed audio (voice) data can be converted into a format transmittable to a mobile communication base station via the radio frequency unit 101 for output in case of a phone call mode. The microphone 1042 may implement various types of noise cancellation (or suppression) algorithms to cancel (or suppress) noise or interference generated in the process of receiving and transmitting audio signals.
移动终端100还包括至少一种传感器105,比如光传感器、运动传感器以及其他传感器。可选地,光传感器包括环境光传感器及接近传感器,可选地,环境光传感器可根据环境光线的明暗来调节显示面板1061的亮度,接近传感器可在移动终端100移动到耳边时,关闭显示面板1061和/或背光。作为运动传感器的一种,加速计传感器可检测各个方向上(一般为三轴)加速度的大小,静止时可检测出重力的大小及方向,可用于识别手机姿态的应用(比如横竖屏切换、相关游戏、磁力计姿态校准)、振动识别相关功能(比如计步器、敲击)等;至于手机还可配置的指纹传感器、压力传感器、虹膜传感器、分子传感器、陀螺仪、气压计、湿度计、温度计、红外线传感器等其他传感器,在此不再赘述。The mobile terminal 100 also includes at least one sensor 105, such as a light sensor, a motion sensor, and other sensors. Optionally, the light sensor includes an ambient light sensor and a proximity sensor. Optionally, the ambient light sensor can adjust the brightness of the display panel 1061 according to the brightness of the ambient light, and the proximity sensor can turn off the display when the mobile terminal 100 moves to the ear. panel 1061 and/or backlight. As a kind of motion sensor, the accelerometer sensor can detect the magnitude of acceleration in various directions (generally three axes), and can detect the magnitude and direction of gravity when it is stationary, and can be used to identify the application of mobile phone posture (such as horizontal and vertical screen switching, related Games, magnetometer attitude calibration), vibration recognition related functions (such as pedometer, tap), etc.; as for mobile phones, fingerprint sensors, pressure sensors, iris sensors, molecular sensors, gyroscopes, barometers, hygrometers, Other sensors such as thermometers and infrared sensors will not be described in detail here.
显示单元106用于显示由用户输入的信息或提供给用户的信息。显示单元106可包括显示面板1061,可以采用液晶显示器(Liquid Crystal Display,LCD)、有机发光二极管(Organic Light-Emitting Diode,OLED)等形式来配置显示面板1061。The display unit 106 is used to display information input by the user or information provided to the user. The display unit 106 may include a display panel 1061, and the display panel 1061 may be configured in the form of a liquid crystal display (Liquid Crystal Display, LCD), an organic light-emitting diode (Organic Light-Emitting Diode, OLED), or the like.
用户输入单元107可用于接收输入的数字或字符信息,以及产生与移动终端的用户设置以及功能控制有关的键信号输入。可选地,用户输入单元107可包括触控面板1071以及其他输入设备1072。触控面板1071,也称为触摸屏,可收集用户在其上或附近的触摸操作(比如用户使用手指、触笔等任何适合的物体或附件在触控面板1071上或在触控面板1071附近的操作),并根据预先设定的程式驱动相应的连接装置。触控面板1071可包括触摸检测装置和触摸控制器两个部分。可选地,触摸检测装置检测用户的触摸方位,并检测触摸操作带来的信号,将信号传送给触摸控制器;触摸控制器从触摸检测装置上接收触摸信息,并将它转换成触点坐标,再送给处理器110,并能接收处理器110发来的命令并加以执行。此外,可以采用电阻式、电容式、红外线以及表面声波等多种类型实现触控面板1071。除了触控面板1071,用户输入单元107还可以包括其他输入设备1072。可选地,其他输入设备1072可以包括但不限于物理键盘、功能键(比如音量控制按键、开关按键等)、轨迹球、鼠标、操作杆等中的一种或多种,具体此处不做限定。The user input unit 107 can be used to receive input numbers or character information, and generate key signal input related to user settings and function control of the mobile terminal. Optionally, the user input unit 107 may include a touch panel 1071 and other input devices 1072 . The touch panel 1071, also referred to as a touch screen, can collect touch operations of the user on or near it (for example, the user uses any suitable object or accessory such as a finger or a stylus on the touch panel 1071 or near the touch panel 1071). operation), and drive the corresponding connection device according to the preset program. The touch panel 1071 may include two parts, a touch detection device and a touch controller. Optionally, the touch detection device detects the user's touch orientation, detects the signal brought by the touch operation, and transmits the signal to the touch controller; the touch controller receives touch information from the touch detection device and converts it into contact coordinates , and then sent to the processor 110, and can receive the command sent by the processor 110 and execute it. In addition, the touch panel 1071 can be implemented in various types such as resistive, capacitive, infrared, and surface acoustic wave. In addition to the touch panel 1071 , the user input unit 107 may also include other input devices 1072 . Optionally, other input devices 1072 may include, but are not limited to, one or more of physical keyboards, function keys (such as volume control buttons, switch buttons, etc.), trackballs, mice, joysticks, etc., which are not specifically described here. limited.
可选地,触控面板1071可覆盖显示面板1061,当触控面板1071检测到在其上或附近的触摸操作后,传送给处理器110以确定触摸事件的类型,随后处理器110根据触摸事件的类型在显示面板1061上提供相应的视觉输出。虽然在图1中,触控面板1071与显示面板1061是作为两个独立的部件来实现移动终端的输入和输出功能,但是在某些实施例中,可以将触控面板1071与显示面板1061集成而实现移动终端的输入和输出功能,具体 此处不做限定。Optionally, the touch panel 1071 may cover the display panel 1061. When the touch panel 1071 detects a touch operation on or near it, it transmits to the processor 110 to determine the type of the touch event, and then the processor 110 determines the touch event according to the touch event. The corresponding visual output is provided on the display panel 1061 . Although in FIG. 1, the touch panel 1071 and the display panel 1061 are used as two independent components to realize the input and output functions of the mobile terminal, in some embodiments, the touch panel 1071 and the display panel 1061 can be integrated. The implementation of the input and output functions of the mobile terminal is not specifically limited here.
接口单元108用作至少一个外部装置与移动终端100连接可以通过的接口。例如,外部装置可以包括有线或无线头戴式耳机端口、外部电源(或电池充电器)端口、有线或无线数据端口、存储卡端口、用于连接具有识别模块的装置的端口、音频输入/输出(I/O)端口、视频I/O端口、耳机端口等等。接口单元108可以用于接收来自外部装置的输入(例如,数据信息、电力等等)并且将接收到的输入传输到移动终端100内的一个或多个元件或者可以用于在移动终端100和外部装置之间传输数据。The interface unit 108 serves as an interface through which at least one external device can be connected with the mobile terminal 100 . For example, an external device may include a wired or wireless headset port, an external power (or battery charger) port, a wired or wireless data port, a memory card port, a port for connecting a device with an identification module, audio input/output (I/O) ports, video I/O ports, headphone ports, and more. The interface unit 108 can be used to receive input from an external device (for example, data information, power, etc.) transfer data between devices.
存储器109可用于存储软件程序以及各种数据。存储器109可主要包括存储程序区和存储数据区,可选地,存储程序区可存储操作系统、至少一个功能所需的应用程序(比如声音播放功能、图像播放功能等)等;存储数据区可存储根据手机的使用所创建的数据(比如音频数据、电话本等)等。此外,存储器109可以包括高速随机存取存储器,还可以包括非易失性存储器,例如至少一个磁盘存储器件、闪存器件、或其他易失性固态存储器件。The memory 109 can be used to store software programs as well as various data. The memory 109 can mainly include a storage program area and a storage data area. Optionally, the storage program area can store an operating system, at least one function required application program (such as a sound playback function, an image playback function, etc.) etc.; the storage data area can be Store data (such as audio data, phone book, etc.) created according to the use of the mobile phone. In addition, the memory 109 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid-state storage devices.
处理器110是移动终端的控制中心,利用各种接口和线路连接整个移动终端的各个部分,通过运行或执行存储在存储器109内的软件程序和/或模块,以及调用存储在存储器109内的数据,执行移动终端的各种功能和处理数据,从而对移动终端进行整体监控。处理器110可包括一个或多个处理单元;优选的,处理器110可集成应用处理器和调制解调处理器,可选地,应用处理器主要处理操作系统、用户界面和应用程序等,调制解调处理器主要处理无线通信。可以理解的是,上述调制解调处理器也可以不集成到处理器110中。The processor 110 is the control center of the mobile terminal, and uses various interfaces and lines to connect various parts of the entire mobile terminal, by running or executing software programs and/or modules stored in the memory 109, and calling data stored in the memory 109 , execute various functions of the mobile terminal and process data, so as to monitor the mobile terminal as a whole. The processor 110 may include one or more processing units; preferably, the processor 110 may integrate an application processor and a modem processor. Optionally, the application processor mainly processes operating systems, user interfaces, and application programs, etc. The demodulation processor mainly handles wireless communication. It can be understood that the foregoing modem processor may not be integrated into the processor 110 .
移动终端100还可以包括给各个部件供电的电源111(比如电池),优选的,电源111可以通过电源管理系统与处理器110逻辑相连,从而通过电源管理系统实现管理充电、放电、以及功耗管理等功能。The mobile terminal 100 can also include a power supply 111 (such as a battery) for supplying power to various components. Preferably, the power supply 111 can be logically connected to the processor 110 through a power management system, so as to manage charging, discharging, and power consumption through the power management system. and other functions.
尽管图1未示出,移动终端100还可以包括蓝牙模块等,在此不再赘述。Although not shown in FIG. 1 , the mobile terminal 100 may also include a Bluetooth module, etc., which will not be repeated here.
为了便于理解本申请实施例,下面对本申请的移动终端所基于的通信网络系统进行描述。In order to facilitate understanding of the embodiments of the present application, the following describes the communication network system on which the mobile terminal of the present application is based.
请参阅图2,图2为本申请实施例提供的一种通信网络系统架构图,该通信网络系统为通用移动通信技术的LTE系统,该LTE系统包括依次通讯连接的UE(User Equipment,用户设备)201,E-UTRAN(Evolved UMTS Terrestrial Radio Access Network,演进式UMTS陆地无线接入网)202,EPC(Evolved Packet Core,演进式分组核心网)203和运营商的IP业务204。Please refer to Fig. 2, Fig. 2 is a kind of communication network system architecture diagram that the embodiment of the present application provides, and this communication network system is the LTE system of general mobile communication technology, and this LTE system includes the UE (User Equipment, user equipment) that communication connects sequentially ) 201, E-UTRAN (Evolved UMTS Terrestrial Radio Access Network, Evolved UMTS Terrestrial Radio Access Network) 202, EPC (Evolved Packet Core, Evolved Packet Core Network) 203 and the operator's IP service 204.
可选地,UE201可以是上述终端100,此处不再赘述。Optionally, the UE 201 may be the above-mentioned terminal 100, which will not be repeated here.
E-UTRAN202包括eNodeB2021和其它eNodeB2022等。可选地,eNodeB2021可以通过回程(backhaul)(例如X2接口)与其它eNodeB2022连接,eNodeB2021连接到EPC203,eNodeB2021可以提供UE201到EPC203的接入。 E-UTRAN 202 includes eNodeB 2021 and other eNodeB 2022 and so on. Optionally, the eNodeB 2021 can be connected to other eNodeB 2022 through a backhaul (for example, X2 interface), the eNodeB 2021 is connected to the EPC 203 , and the eNodeB 2021 can provide access from the UE 201 to the EPC 203 .
EPC203可以包括MME(Mobility Management Entity,移动性管理实体)2031,HSS(Home Subscriber Server,归属用户服务器)2032,其它MME2033,SGW(Serving Gate Way,服务网关)2034,PGW(PDN Gate Way,分组数据网络网关)2035和PCRF(Policy and Charging Rules Function,政策和资费功能实体)2036等。可选地,MME2031是处理UE201和EPC203之间信令的控制节点,提供承载和连接管理。HSS2032用于提供一些寄存器来管理诸如归属位置寄存器(图中未示)之类的功能,并且保存有一些有关服务特征、数据速率等用户专用的信息。所有用户数据都可以通过SGW2034进行发送,PGW2035可以提供UE 201的IP地址分配以及其它功能,PCRF2036是业务数据流和IP承载资源的策略与计费控制策略决策点,它为策略与计费执行功能单元(图中未示)选择及提供可用的策略和计费控制决策。EPC203 may include MME (Mobility Management Entity, Mobility Management Entity) 2031, HSS (Home Subscriber Server, Home Subscriber Server) 2032, other MME2033, SGW (Serving Gate Way, Serving Gateway) 2034, PGW (PDN Gate Way, packet data Network Gateway) 2035 and PCRF (Policy and Charging Rules Function, Policy and Charging Functional Entity) 2036, etc. Optionally, MME2031 is a control node that processes signaling between UE201 and EPC203, and provides bearer and connection management. HSS2032 is used to provide some registers to manage functions such as home location register (not shown in the figure), and save some user-specific information about service features and data rates. All user data can be sent through SGW2034, PGW2035 can provide UE 201 IP address allocation and other functions, PCRF2036 is the policy and charging control policy decision point of service data flow and IP bearer resources, it is the policy and charging execution function A unit (not shown) selects and provides available policy and charging control decisions.
IP业务204可以包括因特网、内联网、IMS(IP Multimedia Subsystem,IP多媒体 子系统)或其它IP业务等。 IP service 204 can include Internet, Intranet, IMS (IP Multimedia Subsystem, IP Multimedia Subsystem) or other IP services etc.
虽然上述以LTE系统为例进行了介绍,但本领域技术人员应当知晓,本申请不仅仅适用于LTE系统,也可以适用于其他无线通信系统,例如GSM、CDMA2000、WCDMA、TD-SCDMA以及未来新的网络系统(如5G)等,此处不做限定。Although the LTE system is used as an example above, those skilled in the art should know that this application is not only applicable to the LTE system, but also applicable to other wireless communication systems, such as GSM, CDMA2000, WCDMA, TD-SCDMA and future new wireless communication systems. The network system (such as 5G), etc., is not limited here.
图3为本申请提供的一种控制器140的硬件结构示意图。该控制器140包括:存储器1401和处理器1402,存储器1401用于存储程序指令,处理器1402用于调用存储器1401中的程序指令执行上述方法实施例一中控制器所执行的步骤,其实现原理以及有益效果类似,此处不再进行赘述。FIG. 3 is a schematic diagram of a hardware structure of a controller 140 provided in the present application. The controller 140 includes: a memory 1401 and a processor 1402, the memory 1401 is used to store program instructions, and the processor 1402 is used to call the program instructions in the memory 1401 to execute the steps performed by the controller in the first method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
可选地,上述控制器还包括通信接口1403,该通信接口1403可以通过总线1404与处理器1402连接。处理器1402可以控制通信接口1403来实现控制器140的接收和发送的功能。Optionally, the foregoing controller further includes a communication interface 1403 , and the communication interface 1403 may be connected to the processor 1402 through a bus 1404 . The processor 1402 can control the communication interface 1403 to implement the receiving and sending functions of the controller 140 .
图4为本申请提供的一种网络节点150的硬件结构示意图。该网络节点150包括:存储器1501和处理器1502,存储器1501用于存储程序指令,处理器1502用于调用存储器1501中的程序指令执行上述方法实施例一中首节点所执行的步骤,其实现原理以及有益效果类似,此处不再进行赘述。FIG. 4 is a schematic diagram of a hardware structure of a network node 150 provided in the present application. The network node 150 includes: a memory 1501 and a processor 1502, the memory 1501 is used to store program instructions, and the processor 1502 is used to call the program instructions in the memory 1501 to execute the steps performed by the first node in the first method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
可选地,上述控制器还包括通信接口1503,该通信接口1503可以通过总线1504与处理器1502连接。处理器1502可以控制通信接口1503来实现网络节点150的接收和发送的功能。Optionally, the foregoing controller further includes a communication interface 1503 , and the communication interface 1503 may be connected to the processor 1502 through a bus 1504 . The processor 1502 can control the communication interface 1503 to realize the functions of receiving and sending of the network node 150 .
图5为本申请提供的一种网络节点160的硬件结构示意图。该网络节点160包括:存储器1601和处理器1602,存储器1601用于存储程序指令,处理器1602用于调用存储器1601中的程序指令执行上述方法实施例一中中间节点和尾节点所执行的步骤,其实现原理以及有益效果类似,此处不再进行赘述。FIG. 5 is a schematic diagram of a hardware structure of a network node 160 provided in the present application. The network node 160 includes: a memory 1601 and a processor 1602, the memory 1601 is used to store program instructions, and the processor 1602 is used to call the program instructions in the memory 1601 to execute the steps performed by the intermediate node and the tail node in the first method embodiment above, The implementation principles and beneficial effects are similar, and will not be repeated here.
可选地,上述控制器还包括通信接口1603,该通信接口1603可以通过总线1604与处理器1602连接。处理器1602可以控制通信接口1603来实现网络节点160的接收和发送的功能。Optionally, the foregoing controller further includes a communication interface 1603 , and the communication interface 1603 may be connected to the processor 1602 through a bus 1604 . The processor 1602 can control the communication interface 1603 to realize the functions of receiving and sending of the network node 160 .
图6为本申请提供的一种控制器170的硬件结构示意图。该控制器170包括:存储器1701和处理器1702,存储器1701用于存储程序指令,处理器1702用于调用存储器1701中的程序指令执行上述方法实施例二中控制器所执行的步骤,其实现原理以及有益效果类似,此处不再进行赘述。FIG. 6 is a schematic diagram of a hardware structure of a controller 170 provided in the present application. The controller 170 includes: a memory 1701 and a processor 1702, the memory 1701 is used to store program instructions, and the processor 1702 is used to call the program instructions in the memory 1701 to execute the steps performed by the controller in the second method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
图7为本申请提供的一种网络节点180的硬件结构示意图。该网络节点180包括:存储器1801和处理器1802,存储器1801用于存储程序指令,处理器1802用于调用存储器1801中的程序指令执行上述方法实施例二中首节点所执行的步骤,其实现原理以及有益效果类似,此处不再进行赘述。FIG. 7 is a schematic diagram of a hardware structure of a network node 180 provided in the present application. The network node 180 includes: a memory 1801 and a processor 1802, the memory 1801 is used to store program instructions, and the processor 1802 is used to call the program instructions in the memory 1801 to execute the steps performed by the head node in the second method embodiment above, and its implementation principle and beneficial effects are similar, and will not be repeated here.
上述以软件功能模块的形式实现的集成的模块,可以存储在一个计算机可读取存储介质中。上述软件功能模块存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)或处理器(英文:processor)执行本申请各个实施例方法的部分步骤。The above-mentioned integrated modules implemented in the form of software function modules can be stored in a computer-readable storage medium. The above-mentioned software function modules are stored in a storage medium, and include several instructions to enable a computer device (which may be a personal computer, server, or network device, etc.) or a processor (English: processor) to execute the methods of the various embodiments of the present application. partial steps.
在上述实施例中,可以全部或部分地通过软件、硬件、固件或者其任意组合来实现。当使用软件实现时,可以全部或部分地以计算机程序产品的形式实现。计算机程序产品包括一个或多个计算机指令。在计算机上加载和执行计算机程序指令时,全部或部分地产生按照本申请实施例的流程或功能。计算机可以是通用计算机、专用计算机、计算机网络、或者其他可编程装置。计算机指令可以存储在计算机可读存储介质中,或者从一个计算机可读存储介质向另一个计算机可读存储介质传输,例如,计算机指令可以从一个网站站点、计算机、服务器或数据中心通过有线(例如同轴电缆、光纤、数字用户线(DSL))或无线(例如红外、无线、微波等)方式向另一个网站站点、计算机、服务器或数据中心进行传输。计算机可读存储介质可以是计算机能够存取的任何可用介质或者是包含一个或多个可用介质集成的服务器、数据中心等数据存储设备。可用介质可以是磁性介质,(例如,软盘、 硬盘、磁带)、光介质(例如,DVD)、或者半导体介质(例如固态硬盘solid state disk,SSD)等。In the above embodiments, all or part of them may be implemented by software, hardware, firmware or any combination thereof. When implemented using software, it may be implemented in whole or in part in the form of a computer program product. A computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on the computer, the processes or functions according to the embodiments of the present application will be generated in whole or in part. A computer can be a general purpose computer, special purpose computer, computer network, or other programmable device. Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium, e.g. Coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (such as infrared, wireless, microwave, etc.) to another website site, computer, server or data center. The computer-readable storage medium may be any available medium that can be accessed by a computer, or a data storage device such as a server, a data center, etc. integrated with one or more available media. Available media may be magnetic media (eg, floppy disk, hard disk, magnetic tape), optical media (eg, DVD), or semiconductor media (eg, solid state disk, SSD).
基于上述移动终端硬件结构以及通信网络系统,提出本申请各个实施例。Based on the above mobile terminal hardware structure and communication network system, various embodiments of the present application are proposed.
第一实施例first embodiment
如图8所示,本实施例提供一种处理方法,应用于智能设备,其中,处理方法包括:As shown in FIG. 8, this embodiment provides a processing method applied to a smart device, wherein the processing method includes:
步骤S1:响应于第一预设操作,和/或,响应于满足第一预设条件;Step S1: responding to the first preset operation, and/or, responding to satisfying the first preset condition;
步骤S2:基于第一预设策略对至少一条推荐交互指令进行处理,其中,至少一条交互指令根据关键信息获取;和/或响应于满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于第一预设操作不满足第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。Step S2: Process at least one recommended interaction instruction based on a first preset strategy, wherein at least one interaction instruction is obtained according to key information; and/or in response to satisfying a second preset condition, perform corresponding processing according to a second preset strategy and/or, in response to the first preset operation not satisfying the second preset condition and satisfying the third preset condition, performing corresponding processing according to a third preset strategy.
智能设备可以包括各种终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),本实施例对智能设备的具体类型不进行限制。Smart devices can include various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home devices (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), this embodiment does not limit the specific types of smart devices.
可以理解的是,交互指令可以不限于语音交互指令,还可以是手势交互指令、动作交互指令等等,在此不进行限定。It can be understood that the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here.
可选地,步骤S1中的第一预设操作可以但不限于包括如下至少一项:触发语音输入控件的操作;触发语音指令提示的操作;触发界面切换的操作;输入超过预设次数的错误交互指令;唤醒、启动、运行或关闭至少一预设应用或服务;获取到第一信息;发送第一信息;在预设时长内未获取到第一信息。Optionally, the first preset operation in step S1 may include, but is not limited to, at least one of the following: an operation that triggers a voice input control; an operation that triggers a voice command prompt; an operation that triggers interface switching; an error input exceeding a preset number of times Interaction instructions; wake up, start, run or close at least one preset application or service; obtain the first information; send the first information; fail to obtain the first information within a preset time period.
可选地,预设应用或服务可以包括如下至少一项:能通过语音控制的应用或服务、位于白名单中的应用或服务、没有当前用户的历史操作记录的应用或服务、有当前用户的历史操作记录的应用或服务。Optionally, the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
可选地,步骤S1中的第一预设条件可以但不限于包括如下至少一项:错误交互指令输入超过预设次数、在预设时长内未接收到正确交互指令、获取到预设功能触发信息、获取到预设身份信息、与关联设备处于连接状态、接收到预设信息、与网络预设连接、当前场景信息满足预设场景条件、当前应用或服务属于预设名单、当前应用或服务的运行结果满足预设结果条件、当前应用或服务的运行结果不满足预设结果条件、接收的第一信息满足预设信息条件、第一界面满足预设界面条件、接收到输入的第二信息、接收到的第二信息满足预设信息条件。Optionally, the first preset condition in step S1 may include, but is not limited to, at least one of the following: wrong interaction instruction input exceeds a preset number of times, no correct interaction instruction is received within a preset duration, and a preset function trigger is obtained. Information, obtained preset identity information, connected with associated devices, received preset information, preset connection with network, current scene information meets preset scene conditions, current application or service belongs to preset list, current application or service The running result of the application meets the preset result condition, the running result of the current application or service does not meet the preset result condition, the received first information meets the preset information condition, the first interface meets the preset interface condition, and the input second information is received . The received second information satisfies a preset information condition.
可选地,第二信息可以包括如下至少一种:针对第一界面的指令,例如,操作指令、语音控制指令、文字控制命令、手势控制指令;与智能设备的功能关联的信息;与第一信息关联的信息。Optionally, the second information may include at least one of the following: instructions for the first interface, for example, operation instructions, voice control instructions, text control instructions, and gesture control instructions; information associated with functions of the smart device; information associated with information.
可选地,关键信息可以但不限于包括如下至少一项:错误交互指令、错误交互指令中的指令关键词、智能设备当前使用的功能、智能设备中的第一应用的信息、智能设备上的当前浏览内容信息、智能设备待触发的功能、用户身份、应用场景、交互结果关键词、关联设备信息、预设信息关键词、历史常用功能、常用指令。Optionally, the key information may include, but is not limited to, at least one of the following: wrong interaction instructions, instruction keywords in the wrong interaction instructions, functions currently used by the smart device, information about the first application in the smart device, information about the first application on the smart device, Current browsing content information, functions to be triggered by smart devices, user identity, application scenarios, interaction result keywords, associated device information, preset information keywords, historical common functions, and common instructions.
可选地,根据关键信息获取至少一条推荐指令包括如下至少一项:将错误交互指令,和/或指令关键词与数据库中的交互指令进行匹配,并将匹配值超过阈值的交互指令确认为推荐交互指令;获取关联设备信息,根据关联设备信息获取至少一条推荐交互指令。Optionally, obtaining at least one recommended instruction according to the key information includes at least one of the following: matching wrong interactive instructions and/or instruction keywords with interactive instructions in the database, and confirming interactive instructions whose matching value exceeds a threshold as recommendations Interaction instructions: obtain associated device information, and obtain at least one recommended interaction instruction according to the associated device information.
可选地,关联设备信息包括:功能、位置。Optionally, the associated device information includes: function and location.
一种场景下,智能设备接收到的语音交互指令,但未能被识别或者未能响应时,确认接收到的语音交互指令为错误交互指令,或者根据语音交互指令进行某一操作后,用户立马返回重新进行语音交互指令的输入时,确认之前输入的语音交互指令为错误交互指令。和/或同一用户输入的前一语音交互指令与后语音交互指令的时间间隔大于第一预设时间间隔且小于第二预设时间间隔时,确认前一语音交互指令为错误交互指令。可选地,智能 设备在多次接收到错误语音交互指令时,执行将错误交互指令,和/或错误交互指令中的指令关键词与数据库中的交互指令进行匹配;将匹配值超过阈值的交互指令确认为推荐交互指令的步骤。In one scenario, when the voice interaction instruction received by the smart device is not recognized or responded, it is confirmed that the received voice interaction instruction is a wrong interaction instruction, or after a certain operation is performed according to the voice interaction instruction, the user immediately When returning to input the voice interaction command again, it is confirmed that the voice interaction command input before is an incorrect interaction command. And/or when the time interval between the previous voice interaction instruction and the subsequent voice interaction instruction input by the same user is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction. Optionally, when the smart device receives wrong voice interaction instructions multiple times, it executes matching the wrong interaction instructions, and/or the instruction keywords in the wrong interaction instructions with the interaction instructions in the database; Order confirmation is the step for recommending interactive orders.
示例性地,在检测到输入的语音交互指令为错误交互指令后,将输入的错误交互指令转化为语音文本信息,并将该转化后的语音文本信息与数据库中预存的语音交互指令模型进行匹配,将匹配值超过阈值的交互指令确认为推荐交互指令进行输出。Exemplarily, after detecting that the input voice interaction command is a wrong interaction command, the input wrong interaction command is converted into voice text information, and the converted voice text information is matched with the voice interaction command model pre-stored in the database , confirm the interaction instruction whose matching value exceeds the threshold as the recommended interaction instruction and output it.
可选地,步骤S1包括:响应于第一预设操作,输出第一界面,和/或,响应于满足第一预设条件,输出第二界面。Optionally, step S1 includes: outputting a first interface in response to a first preset operation, and/or outputting a second interface in response to satisfying a first preset condition.
可选地,步骤S1中响应于第一预设操作,输出第一界面包括如下至少一项:Optionally, in step S1, in response to the first preset operation, outputting the first interface includes at least one of the following:
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能不匹配时,输出第一界面,第一界面包括如下至少一项:运行失败信息;与预设应用或服务运行对应的推荐指令;与运行操作关联的应用或服务和/或关联设备对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与运行操作关联的关联设备对应的推荐指令;与更新预设应用或服务的功能关联的推荐指令和/或更新控件;In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, a first interface is output, and the first interface includes at least one of the following: running failure information; Run the corresponding recommended instruction; the recommended instruction corresponding to the application or service associated with the running operation and/or the associated device; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; The recommended instruction associated with the control; the recommended instruction that is different from the function of updating the control; the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction and/or updating the control associated with the function of updating the preset application or service;
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能匹配时,输出第一界面,第一界面包括如下至少一项:预设应用或服务的运行界面;与运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, a first interface is output, and the first interface includes at least one of the following: the running interface of the preset application or service; A recommendation instruction corresponding to the operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control;
响应于预设应用或服务的关闭指令,输出第一界面,其中,第一界面包括如下至少一项:与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的应用或服务的推荐指令和/或更新控件;其他应用或服务相对预设应用或服务新增的功能对应的推荐指令和/或更新控件;In response to the closing instruction of the preset application or service, the first interface is output, wherein the first interface includes at least one of the following: an interface of the application or service associated with the preset application or service; an application associated with the preset application or service Recommended instructions and/or update controls for other applications or services; recommended instructions and/or update controls for other applications or services that correspond to new functions of preset applications or services;
响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,输出第一界面,第一界面包括如下至少一项:其他应用或服务与预设应用或服务的差异对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与其他应用或服务关联的应用或服务的界面;与其他应用或服务关联的关联设备对应的推荐指令;Outputting a first interface in response to the closing instruction of the preset application or service and the starting instruction of other applications or services, the first interface includes at least one of the following items: a recommendation instruction corresponding to the difference between other applications or services and the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; an interface of an application or service associated with other applications or services; an associated device associated with other applications or services Corresponding recommended instructions;
响应于唤醒、启动或运行至少一预设应用或服务,若在预设时长内未获取到第一信息,或错误交互指令输入超过预设次数,输出包括推荐交互指令的第一界面,其中,推荐交互指令与预设应用或服务的历史指令信息关联、和/或与预设应用或服务的功能关联、和/或与当前场景关联;In response to waking up, starting, or running at least one preset application or service, if the first information is not obtained within a preset time period, or the wrong interaction instruction is input for more than a preset number of times, output a first interface including a recommended interaction instruction, wherein, The recommended interaction instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene;
响应于获取到的第一信息,根据第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面;In response to the acquired first information, output a first interface corresponding to the matching result according to the matching result of the first information and the preset information;
响应于获取到第一信息,根据第一信息确定或生成控制意图,输出与控制意图对应的第一界面;In response to acquiring the first information, determine or generate a control intention according to the first information, and output a first interface corresponding to the control intention;
响应于获取到第一信息,且第一信息不能确定或生成控制意图,输出与第一信息关联的推荐交互指令对应的第一界面;In response to acquiring the first information, and the first information cannot determine or generate a control intention, output a first interface corresponding to a recommended interaction instruction associated with the first information;
响应于获取到第一信息,且第一信息能确定或生成多个控制意图,输出与多个控制意图对应的第一界面。In response to acquiring the first information, and the first information can determine or generate multiple control intentions, output a first interface corresponding to the multiple control intentions.
可选地,响应于获取到的第一信息,根据第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面,包括:响应于第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,推荐指令的语言信息与预设语言信息和/或第一语言信息匹配。Optionally, in response to the obtained first information, according to the matching result of the first information and the preset information, a first interface corresponding to the matching result is output, including: the first language information and the preset information in response to the first information If the language information does not match, the first interface including the recommended instruction is output, and the language information of the recommended instruction matches the preset language information and/or the first language information.
可选地,输出与控制意图对应的第一界面,包括:响应于控制意图满足预设控制意图 条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面;和/或响应于控制意图不满足预设控制意图条件,则输出包括控制意图的第一界面,和/或输出与控制意图关联的关联设备的信息的第一界面,和/或将包括控制意图的第一界面发送至关联设备进行输出;和/或响应于控制意图不满足预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,推荐交互指令与控制意图关联和/或满足预设控制意图条件。Optionally, outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, then output the first interface including the recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or meets the preset control intention condition .
可选地,响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面包括:响应于控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐交互指令的第一界面和/或预设应用或服务的运行界面,其中,推荐交互指令与预设应用或服务关联,和/或与第一信息关联。Optionally, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including a recommended interaction instruction and/or a running interface of the preset application or service, wherein the recommended interaction instruction is associated with the preset application or service, and/or is associated with the first information associated.
可选地,输出与多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从多个控制意图中确定至少一个目标控制意图。Optionally, outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,当前场景信息包括如下至少一项:智能设备信息、界面信息、当前安装、唤醒或运行的应用或服务信息、运行信息、网络信息、关联设备信息。Optionally, the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
可选地,从多个控制意图中确定至少一个目标控制意图的步骤之后,包括:响应于确认操作,和/或响应于目标控制意图满足预设控制意图条件,和/或响应于目标控制意图,输出响应目标控制意图后的第一界面;和/或响应于未接收到确认操作,和/或目标控制意图不满足预设控制意图条件,则输出包括目标控制意图的第一界面,和/或控制关联设备输出包括目标控制意图的第一界面;和/或响应于未接收到确认操作,和/或至少一个目标控制意图不满足预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,推荐交互指令与目标控制意图关联和/或满足预设控制意图条件。Optionally, after the step of determining at least one target control intention from the plurality of control intentions, it includes: responding to the confirmation operation, and/or responding to the target control intention meeting the preset control intention condition, and/or responding to the target control intention , output the first interface after responding to the target control intention; and/or in response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, then output the first interface including the target control intention, and/or Or the control associated device outputs the first interface including the target control intention; and/or in response to no confirmation operation is received, and/or at least one target control intention does not meet the preset control intention condition, then output the first interface including the recommended interaction instruction An interface, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies a preset control intention condition.
可选地,预设控制意图条件可以包括如下至少一项:非高等级控制意图、非隐私控制意图、智能设备能进行响应的控制意图、非预设功能对应的控制意图。Optionally, the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
可选地,步骤S1中的响应于满足第一预设条件,输出第二界面,包括以下至少一种:响应于第一界面满足预设界面条件,且接收到第二信息,在第一界面中显示与第二信息关联的推荐交互指令,以输出第二界面;响应于第一界面不满足预设界面条件,且接收到第二信息,对第一界面进行处理后,在处理后的第一界面中显示与第二信息关联的推荐交互指令,以输出第二界面;响应于接收的第一信息满足预设信息条件,输出与第一信息对应的第二界面;响应于接收的第二信息满足预设信息条件,输出与第二信息对应的第二界面。Optionally, outputting a second interface in response to meeting the first preset condition in step S1 includes at least one of the following: in response to the first interface meeting the preset interface condition and receiving the second information, on the first interface display the recommended interaction instruction associated with the second information in order to output the second interface; in response to the first interface not meeting the preset interface conditions and receiving the second information, after processing the first interface, the processed second interface A recommended interactive instruction associated with the second information is displayed in an interface to output the second interface; in response to the received first information meeting the preset information condition, a second interface corresponding to the first information is output; in response to the received second The information satisfies the preset information condition, and a second interface corresponding to the second information is output.
可选地,预设界面条件可以包括如下至少一项:存在空白区域;字体大小满足预设大小值;屏幕亮度满足预设亮度值。Optionally, the preset interface condition may include at least one of the following: there is a blank area; font size meets a preset size value; screen brightness meets a preset brightness value.
可选地,预设信息条件可以包括如下至少一项:控制对象对第一界面中的对象;控制意图为与智能设备的功能对应的控制意图;控制意图为与预设应用或服务的功能对应的控制意图。Optionally, the preset information condition may include at least one of the following: the control object corresponds to the object in the first interface; the control intention is a control intention corresponding to the function of the smart device; the control intention is corresponding to the function of a preset application or service control intent.
可选地,步骤S2中基于第一预设策略对至少一条推荐交互指令进行处理,包括:获取用户信息;若当前用户为新用户,则输出与关键信息关联的推荐交互指令;和/或,若当前用户为老用户,则根据历史推荐交互指令的使用记录,确定当前用户的常用推荐交互指令,输出当前用户的常用推荐交互指令。Optionally, processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes: acquiring user information; if the current user is a new user, outputting a recommended interaction instruction associated with key information; and/or, If the current user is an old user, according to the usage records of the historical recommended interaction instructions, the frequently used recommended interactive instructions of the current user are determined, and the frequently used recommended interactive instructions of the current user are output.
示例性地,用户为新用户时,显示与关键信息关联的推荐交互指令;用户为老用户时,显示与关键信息关联的推荐交互指令中用户常用的推荐交互指令。可选地,用户为老用户时,除了显示与关键信息关联的交互指令外,还显示用户的常用推荐交互指令。Exemplarily, when the user is a new user, the recommended interaction instructions associated with the key information are displayed; when the user is an old user, the recommended interaction instructions commonly used by the user among the recommended interaction instructions associated with the key information are displayed. Optionally, when the user is an old user, in addition to displaying the interaction instructions associated with the key information, the user's frequently recommended interaction instructions are also displayed.
可选地,步骤S2中基于第一预设策略对至少一条推荐交互指令进行处理,包括:获取当前用户身份信息,用户身份信息包括年龄和/或人脸图像信息;若当前用户为老人和/或小孩,则语音输出至少一条推荐交互指令;和/或,若当前用户不为老人和/或小孩,则界面输出至少一条推荐交互指令。Optionally, processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes: acquiring current user identity information, which includes age and/or facial image information; if the current user is an elderly person and/or or a child, output at least one recommended interaction instruction by voice; and/or, if the current user is not an elderly person and/or a child, the interface outputs at least one recommended interaction instruction.
可选地,步骤S2中基于第一预设策略对至少一条推荐交互指令进行处理,包括:Optionally, processing at least one recommended interaction instruction based on the first preset strategy in step S2 includes:
获取当前使用的第一应用的软件版本信息;Obtaining software version information of the first application currently in use;
根据软件版本信息,获取第一应用的最新版本的新增推荐交互指令;According to the software version information, a new recommended interactive instruction of the latest version of the first application is acquired;
输出至少一条推荐交互指令,并对新增推荐交互指令进行标注。Output at least one recommended interaction instruction, and mark the newly added recommended interaction instruction.
可选地,在第一应用更新版本时,相对于之前版本功能会发生变化,在第一应用新增功能时,也随之新增有对应的交互指令。Optionally, when the first application is updated, the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
示例性地,在第一应用的最新版本相对于之前版本新增有功能时,在推荐交互指令的显示界面中突出显示新增功能所对应的交互指令,如,加粗、使用新字进行标记,加下划线等。Exemplarily, when the latest version of the first application has new functions compared with the previous version, the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
可选地,至少一条推荐交互指令包括:与关键信息相关的推荐交互指令和系统通用推荐交互指令;步骤S2中基于第一预设策略对至少一条推荐交互指令进行处理,包括:优先显示和/或突出显示与关键信息相关的推荐交互指令;和/或,获取至少一条推荐交互指令的属性信息,根据属性信息,将至少一条推荐交互指令在不同区域进行输出;和/或响应于智能设备不满足预设的条件,获取与智能设备相关联的关联设备,将至少一条推荐交互指令发送至关联设备,以使关联设备输出至少一条推荐交互指令;和/或获取至少一条推荐交互指令的数量,在至少一条推荐交互指令的数量超过阈值时,将至少一条推荐交互指令按照第一预设策略进行输出;和/或,在至少一条推荐交互指令的数量未超过阈值时,将至少一条推荐交互指令按照第二第一预设策略进行输出。Optionally, the at least one recommended interaction instruction includes: a recommended interaction instruction related to key information and a system-wide recommended interaction instruction; in step S2, the at least one recommended interaction instruction is processed based on the first preset strategy, including: priority display and/or Or highlight recommended interaction instructions related to key information; and/or, obtain attribute information of at least one recommended interaction instruction, and output at least one recommended interaction instruction in different areas according to the attribute information; and/or respond to the smart device not Satisfying preset conditions, obtaining associated devices associated with the smart device, sending at least one recommended interaction instruction to the associated device, so that the associated device outputs at least one recommended interaction instruction; and/or obtaining the number of at least one recommended interaction instruction, When the number of at least one recommended interaction instruction exceeds the threshold, output at least one recommended interaction instruction according to the first preset strategy; and/or, when the number of at least one recommended interaction instruction does not exceed the threshold, output at least one recommended interaction instruction The output is performed according to the second and first preset strategies.
可选地,智能设备不满足预设的条件包括以下中的至少一项:智能设备不存在显示装置;智能设备显示装置不满足推荐交互指令的显示需求;智能设备不具备推荐交互指令的显示权限;推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements for the recommended interaction instruction; the smart device does not have the display authority for the recommended interaction instruction ; The recommended interaction command is related to the associated device.
可选地,步骤S2中的满足第二预设条件包括以下至少一种:智能开关开启;符合用户习惯;接收到预设的操作指令;与关联设备连接;第一信息包括至少一控制意图;根据第一信息能生成或确定至少一控制意图。Optionally, satisfying the second preset condition in step S2 includes at least one of the following: the smart switch is turned on; conforms to user habits; receives a preset operation instruction; connects with an associated device; the first information includes at least one control intention; At least one control intention can be generated or determined according to the first information.
可选地,步骤S2包括:响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理。Optionally, step S2 includes: performing corresponding processing on the first interface and/or the second interface in response to satisfying the second preset condition.
可选地,步骤S2中对第一界面和/或第二界面执行相应处理,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;输出第三界面;输出第一界面和/或第二界面至关联设备;对第一界面和/或第二界面进行处理后,输出至关联设备进行输出。Optionally, corresponding processing is performed on the first interface and/or the second interface in step S2, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
可选地,智能设备包括第一显示区域和第二显示区域,第一显示区域和第二显示区域均显示第一界面;步骤S2:响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理,包括:响应于第一界面满足第二预设条件,对第一显示区域和第二显示区域中的其中之一的第一界面进行处理,或同时对第一显示区域和第二显示区域显示的第一界面进行处理。Optionally, the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface; Step S2: In response to satisfying the second preset condition, the first interface and/or Or the second interface performs corresponding processing, including: in response to the first interface meeting the second preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first display area and the first interface displayed in the second display area for processing.
可选地,步骤S2中响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理包括:响应于非单手模式下的移动操作,将第一界面中的信息通过第一显示区域与第二显示区域轮流进行显示;和/或响应于单手模式下的移动操作,调整第一界面中的信息在第一显示区域的位置。Optionally, in step S2, in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: passing information in the first interface through The first display area and the second display area are displayed in turn; and/or in response to the movement operation in the single-handed mode, the position of the information in the first interface in the first display area is adjusted.
可选地,步骤S2包括:响应于第一信息满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于第一信息不满足第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。Optionally, step S2 includes: in response to the first information meeting the second preset condition, performing corresponding processing according to the second preset strategy; and/or, in response to the first information not meeting the second preset condition and meeting the third The preset conditions are correspondingly processed according to the third preset strategy.
可选地,按照第二预设策略进行相应处理,可以包括如下至少一项:若控制意图只有一个,则根据控制意图执行相应处理;若控制意图有至少两个,则根据预设选择策略确定目标控制意图,并根据目标控制意图执行相应处理。Optionally, performing corresponding processing according to the second preset strategy may include at least one of the following: if there is only one control intent, perform corresponding processing according to the control intent; if there are at least two control intents, then determine according to the preset selection strategy Target control intent, and perform corresponding processing according to the target control intent.
可选地,满足第三预设条件,可以包括如下至少一项:能够根据智能设备的第二信息 确定目标控制意图;能够根据用户选择确定目标控制意图。Optionally, satisfying the third preset condition may include at least one of the following: the target control intention can be determined according to the second information of the smart device; the target control intention can be determined according to the user selection.
可选地,智能设备的第二信息可以包括如下至少一项:智能设备的场景信息;智能设备的时间信息;智能设备的位置信息;智能设备的状态信息;智能设备的应用或服务信息;智能设备的触发对象信息;智能设备的多个应用或服务之间的关系信息;智能设备的关联设备信息;用户操作习惯;智能设备存储的历史交互记录;从网络设备下载获取到的历史交互记录;从关联设备获取到的历史交互记录。Optionally, the second information of the smart device may include at least one of the following: scene information of the smart device; time information of the smart device; location information of the smart device; status information of the smart device; application or service information of the smart device; Device trigger object information; relationship information between multiple applications or services of smart devices; associated device information of smart devices; user operating habits; historical interaction records stored by smart devices; historical interaction records downloaded from network devices; Historical interaction records obtained from associated devices.
可选地,根据智能设备的第二信息确定目标控制意图,包括:根据第一信息和智能设备的第二信息按照预设规则确定或生成中间信息,根据中间信息确定控制意图。Optionally, determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
可选地,预设规则可以包括如下至少一项:若第一信息缺失部分信息,则根据智能设备的第二信息确定或生成部分信息,以使第一信息结合部分信息确定或生成中间信息;若第一信息包括不能被识别或响应的第一部分信息,则根据智能设备的第二信息确定或生成第二部分信息,以使第一信息结合第二部分信息确定或生成中间信息。Optionally, the preset rule may include at least one of the following items: if the first information lacks partial information, then determine or generate partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information; If the first information includes the first part of information that cannot be recognized or responded to, the second part of information is determined or generated according to the second information of the smart device, so that the first information is combined with the second part of information to determine or generate intermediate information.
可选地,按照第三预设策略进行相应处理,可以包括如下至少一项:立即或延迟或停止或切换对智能设备执行控制意图对应的处理;输出确认信息,响应于接收到确认操作,对智能设备执行控制意图对应的处理;将控制意图对应的处理复制或转移至关联设备执行;在智能设备和/或关联设备上执行控制意图对应的处理。Optionally, performing corresponding processing according to the third preset strategy may include at least one of the following: immediately or delay or stop or switch the processing corresponding to the execution of the control intention on the smart device; output confirmation information, and respond to receiving the confirmation operation. The smart device executes the processing corresponding to the control intent; copies or transfers the processing corresponding to the control intent to the associated device for execution; executes the processing corresponding to the control intent on the smart device and/or the associated device.
可选地,方法还包括如下步骤:响应于第一信息不满足第二预设条件且不满足第三预设条件,按照第四预设策略进行相应处理。Optionally, the method further includes the following step: in response to the first information not satisfying the second preset condition and not satisfying the third preset condition, performing corresponding processing according to a fourth preset strategy.
第二实施例second embodiment
图9是根据本申请第二实施例示出的处理方法的流程示意图。如图9所示,本申请的一实施方式提供了一种处理方法,应用于智能设备,包括:Fig. 9 is a schematic flowchart of a processing method according to a second embodiment of the present application. As shown in Figure 9, an embodiment of the present application provides a processing method applied to smart devices, including:
步骤S1A1:响应于智能设备满足第一预设条件,获取关键信息;Step S1A1: Acquiring key information in response to the smart device meeting the first preset condition;
步骤S1A2:根据关键信息获取至少一条推荐交互指令;Step S1A2: Obtain at least one recommended interaction instruction according to the key information;
步骤S2A:按照第一预设策略输出至少一条推荐交互指令。Step S2A: Outputting at least one recommended interaction instruction according to the first preset strategy.
示例性地,通过上述方式,在智能设备在进行人机交互的过程中,当智能设备满足第一预设条件时,根据获取到的关键信息来确定或生成至少一条推荐交互指令,并按照第一预设策略输出至少一条推荐交互指令,使得智能设备的用户无需记住大量的交互指令也能根据推荐的交互指令与智能设备进行人机交互,并且可以提高人机交互的效率和用户体验。Exemplarily, through the above method, during the human-computer interaction process of the smart device, when the smart device satisfies the first preset condition, determine or generate at least one recommended interaction instruction according to the acquired key information, and follow the first A preset strategy outputs at least one recommended interaction instruction, so that the user of the smart device can perform human-computer interaction with the smart device according to the recommended interaction instruction without remembering a large number of interaction instructions, and can improve the efficiency of human-computer interaction and user experience.
可选地,步骤S1A1也可以为:获取关键信息。Optionally, step S1A1 may also be: acquiring key information.
示例性地,智能设备可以直接获取关键信息,而不需要当满足第一预设条件时再获取关键信息。例如,智能设备在打开语音助手功能时,直接获取关键信息并根据关键信息获取至少一条推荐交互指令,然后按照第一预设策略输出至少一条推荐交互指令,使得智能设备在开始进行人机交互时就能将推荐的交互指令提示给用户,进一步提高人机交互的效率和用户体验。Exemplarily, the smart device may directly obtain key information without obtaining the key information when the first preset condition is met. For example, when the voice assistant function is turned on, the smart device directly obtains key information and obtains at least one recommended interaction instruction according to the key information, and then outputs at least one recommended interaction instruction according to the first preset strategy, so that when the smart device starts human-computer interaction The recommended interaction instructions can be prompted to the user, further improving the efficiency of human-computer interaction and user experience.
可选地,在步骤S1A1中,第一预设条件包括以下至少一项:错误交互指令输入超过预设次数、在预设时长内未接收到正确交互指令、获取到预设功能触发信息、获取到预设身份信息、与关联设备处于连接状态、接收到预设信息、与网络预设连接。Optionally, in step S1A1, the first preset condition includes at least one of the following: wrong interaction instruction input exceeds a preset number of times, no correct interaction instruction is received within a preset time period, preset function trigger information is obtained, and Receive the preset identity information, be connected with the associated device, receive the preset information, and connect with the network preset.
可以理解的是,在预设时长内未接收到正确交互指令:在智能设备启动语音控制功能或其他交互控制功能时,开始进行计时,预设时长内未接收到交互指令,或未接收到可以执行操作的正确交互指令;获取到预设功能触发信息:可以是获取到语音控制、手势控制等功能触发信息,或某一功能需要使用语音指令或其他交互指令进行配合控制;获取到预设身份信息:预设身份信息可以是不熟悉交互指令的用户、不擅长操作智能设备的用户或预先设置了使用语音控制的用户,如,第一次使用智能设备的用户、老人和小孩等等;与 关联设备处于连接状态:智能设备可以与关联设备进行无线连接和有线连接;接收到预设信息:接收交互指令推荐请求信息、启动某一功能的请求信息;与网络预设连接:智能设备处于网络连接状态。It is understandable that the correct interaction command is not received within the preset time period: when the smart device starts the voice control function or other interactive control functions, the timing starts, and the interaction command is not received within the preset time period, or the ok Execute the correct interactive command for the operation; obtain preset function trigger information: it can be obtained function trigger information such as voice control and gesture control, or a certain function needs to use voice command or other interactive commands for cooperative control; obtain preset identity Information: The preset identity information can be users who are not familiar with interactive commands, users who are not good at operating smart devices, or users who have preset the use of voice control, such as users who use smart devices for the first time, the elderly and children, etc.; and The associated device is in the connected state: the smart device can be connected wirelessly and wiredly with the associated device; receiving preset information: receiving interactive instruction recommendation request information, request information to start a certain function; preset connection with the network: the smart device is in the network Connection Status.
可选地,在步骤S1A1中,关键信息包括以下至少一项:错误交互指令、错误交互指令中的指令关键词、智能设备当前使用的功能、智能设备待触发的功能、用户身份、应用场景、交互结果关键词、关联设备信息、预设信息关键词。Optionally, in step S1A1, the key information includes at least one of the following: wrong interaction instruction, instruction keyword in the wrong interaction instruction, function currently used by the smart device, function to be triggered by the smart device, user identity, application scenario, Interaction result keywords, associated device information, preset information keywords.
通过上述方式,智能设备在处理用户请求时,考虑智能设备是否满足第一预设条件,然后根据判断结果,快速确定用户意图并输出推荐交互指令,使用户体验更佳。Through the above method, the smart device considers whether the smart device satisfies the first preset condition when processing the user request, and then quickly determines the user's intention and outputs a recommended interaction instruction according to the judgment result, so as to make the user experience better.
可以理解的是,交互指令可以不限于语音交互指令,还可以是手势交互指令、动作交互指令等等,在此不进行限定。本申请下述内容中以语音交互指令进行举例说明,具体而言,在人机交互过程中使用语音交互指令时,本申请用于可以进行语音控制的智能设备,在使用其他方式的人机交互过程中,还可以是,进行手势控制的智能设备等,在此不进行限定。It can be understood that the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here. In the following content of this application, voice interaction instructions are used as examples. Specifically, when using voice interaction instructions in the process of human-computer interaction, this application is used for smart devices that can be controlled by voice. When using other forms of human-computer interaction In the process, it may also be a smart device performing gesture control, which is not limited here.
可选地,智能设备的显示界面上设有一推荐交互指令显示区域,而该推荐交互指令显示区域用于显示上述的推荐交互指令。可选地,该推荐交互指令显示区域可以按照以下方式中的至少一种显示上述推荐交互指令:以悬浮窗的方式分别显示一条或多条推荐交互指令;以弹窗的方式分别显示一条或多条推荐交互指令;以控件的方式分别显示一条或多条推荐交互指令;在人机交互界面的空白区域显示一条或多条推荐交互指令。Optionally, the display interface of the smart device is provided with a recommended interactive instruction display area, and the recommended interactive instruction display area is used to display the above-mentioned recommended interactive instruction. Optionally, the recommended interaction instruction display area may display the above-mentioned recommended interaction instructions in at least one of the following ways: respectively display one or more recommended interaction instructions in the form of a floating window; respectively display one or more recommended interaction instructions in the form of a pop-up window one or more recommended interaction instructions; one or more recommended interaction instructions are displayed in the form of controls; one or more recommended interaction instructions are displayed in the blank area of the human-computer interaction interface.
示例性地,在智能设备使用语音助手功能时,检测智能设备是否满足第一预设条件;在智能设备不满足第一预设条件时,不进行操作,或正常进行人机交互流程,或不获取关键信息;在智能设备满足第一预设条件时,获取关键信息;然后根据关键信息向用户推荐相应的交互指令,方便用户根据推荐的交互指令对智能设备进行控制,提升用户体验。For example, when the smart device uses the voice assistant function, it is detected whether the smart device meets the first preset condition; when the smart device does not meet the first preset condition, no operation is performed, or the human-computer interaction process is normally performed, or Obtain key information; when the smart device meets the first preset condition, obtain the key information; then recommend corresponding interactive instructions to the user according to the key information, so that the user can control the smart device according to the recommended interactive instruction and improve user experience.
可选地,关键信息包括错误交互指令和/或错误交互指令中的指令关键词,步骤S1A2,包括:将错误交互指令,和/或指令关键词与数据库中的交互指令进行匹配;将匹配值超过阈值的交互指令确认为推荐交互指令。Optionally, the key information includes the wrong interaction instruction and/or the instruction keyword in the wrong interaction instruction. Step S1A2 includes: matching the wrong interaction instruction and/or the instruction keyword with the interaction instruction in the database; The interactive instructions exceeding the threshold are confirmed as recommended interactive instructions.
一种场景下,智能设备接收到的语音交互指令,但未能被识别或者未能响应时,确认接收到的语音交互指令为错误交互指令,或者根据语音交互指令进行某一操作后,用户立马返回重新进行语音交互指令的输入时,确认之前输入的语音交互指令为错误交互指令。和/或同一用户输入的前一语音交互指令与后语音交互指令的时间间隔大于第一预设时间间隔且小于第二预设时间间隔时,确认前一语音交互指令为错误交互指令。可选地,智能设备在多次接收到错误语音交互指令时,执行将错误交互指令,和/或错误交互指令中的指令关键词与数据库中的交互指令进行匹配;将匹配值超过阈值的交互指令确认为推荐交互指令的步骤。In one scenario, when the voice interaction instruction received by the smart device is not recognized or responded, it is confirmed that the received voice interaction instruction is a wrong interaction instruction, or after a certain operation is performed according to the voice interaction instruction, the user immediately When returning to input the voice interaction command again, it is confirmed that the voice interaction command input before is an incorrect interaction command. And/or when the time interval between the previous voice interaction instruction and the subsequent voice interaction instruction input by the same user is greater than the first preset time interval and less than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction. Optionally, when the smart device receives wrong voice interaction instructions multiple times, it executes matching the wrong interaction instructions, and/or the instruction keywords in the wrong interaction instructions with the interaction instructions in the database; Order confirmation is the step for recommending interactive orders.
示例性地,在检测到输入的语音交互指令为错误交互指令后,将输入的错误交互指令转化为语音文本信息,并将该转化后的语音文本信息与数据库中预存的语音交互指令模型进行匹配,将匹配值超过阈值的交互指令确认为推荐交互指令进行输出。Exemplarily, after detecting that the input voice interaction command is a wrong interaction command, the input wrong interaction command is converted into voice text information, and the converted voice text information is matched with the voice interaction command model pre-stored in the database , confirm the interaction instruction whose matching value exceeds the threshold as the recommended interaction instruction and output it.
可选地,在连续检测到输入的语音交互指令错误时,计数加一,并记录该错误语音交互指令,计数从开启人机交互应用时由零开始累加。在检测到输入的语音交互指令错误次数超过阈值(如,5次等)时,提取之前所有的错误语音交互指令中都存在的词、词语等,或意思相近的词或词语,将得到的这些词或词语作为关键词,与数据库中预存的语音交互指令模型进行匹配,然后将与所有关键词的匹配值都超过阈值(如,90%)的交互指令确认为推荐交互指令进行输出,或将与单个指令关键词的匹配值超过阈值的交互指令确认为推荐交互指令进行输出。Optionally, when errors in input voice interaction instructions are continuously detected, the count is incremented by one, and the erroneous voice interaction instructions are recorded, and the count starts from zero when the human-computer interaction application is started. When it is detected that the number of errors in the input voice interaction instruction exceeds the threshold (eg, 5 times, etc.), the words, words, etc., or words or words with similar meanings that exist in all previous error voice interaction instructions are extracted, and these will be obtained Words or phrases are used as keywords, matched with the voice interaction instruction models pre-stored in the database, and then the interactive instructions whose matching values with all keywords exceed the threshold (for example, 90%) are confirmed as recommended interactive instructions for output, or An interactive instruction whose matching value with a single instruction keyword exceeds a threshold is confirmed as a recommended interactive instruction to be output.
可选地,在智能设备根据语音交互指令执行某一操作指令后,用户选择退出(如,5秒,10秒内)语音交互应用或服务时,智能设备生成提示信息,询问用户是否需要进行语 音交互指令的推荐,在用户选择是时,执行将错误交互指令,和/或指令关键词与数据库中的交互指令进行匹配;将匹配值超过阈值的交互指令确认为推荐交互指令的步骤。用户选择否时,直接退出语音交互应用或服务不进行其他操作。Optionally, after the smart device executes an operation instruction according to the voice interaction instruction, and the user chooses to exit (for example, within 5 seconds, within 10 seconds) the voice interaction application or service, the smart device generates a prompt message asking the user whether to perform voice interaction. For the recommendation of interactive instructions, when the user selects Yes, perform the step of matching wrong interactive instructions and/or instruction keywords with interactive instructions in the database; confirming interactive instructions whose matching value exceeds a threshold as recommended interactive instructions. When the user selects No, directly exit the voice interaction application or service without performing other operations.
可选地,步骤S2A,包括:在显示界面将错误交互指令,以及与错误交互指令相关的推荐交互指令进行关联标注显示。Optionally, step S2A includes: displaying, on the display interface, the wrong interaction instruction and the recommended interaction instruction related to the wrong interaction instruction with associated annotations.
示例性地,一种场景下,显示界面上显示的交互指令不仅包括与错误交互指令所对应的推荐交互指令,还有其他交互指令,如:常用交互指令、系统交互指令等。而与错误交互指令相关的推荐交互指令有极大的可能是用户想要使用的交互指令,将这些推荐交互指令进行关联标注显示,以同时显示错误交互指令和推荐交互指令,可以使得用户快速查看到,提高了用户体验。Exemplarily, in one scenario, the interaction instructions displayed on the display interface include not only the recommended interaction instructions corresponding to the wrong interaction instructions, but also other interaction instructions, such as common interaction instructions and system interaction instructions. The recommended interactive instructions related to the wrong interactive instructions are very likely to be the interactive instructions that the user wants to use, and these recommended interactive instructions are associated and displayed to display the wrong interactive instructions and recommended interactive instructions at the same time, allowing users to quickly view to improve the user experience.
请参阅图10,图10为第二实施例中智能设备接收到错误交互指令的应用场景。图10中(a)所示的是智能设备接收到错误交互指令的示意图。可选地,智能设备在接收到用户输入的交互指令后,会对交互指令进行识别,在存在交互指令对应的操作指令时,确认输入的交互指令正确;在不存在交互指令对应的操作指令时,确认输入的交互指令错误。图10中(b)所示的是智能设备根据错误的交互指令从数据库中查找语义相近、控制意图相近或匹配值超过阈值的正确交互指令。图10中(c)所示的是推荐交互指令显示界面示意图。示例性地,显示界面上同时显示有常用交互指令、系统交互指令和推荐交互指令时,将错误交互指令显示在左边,其显示匹配的推荐交互指令,并将错误交互指令和匹配的推荐交互指令进行加粗、标记突出显示。可以理解,通过标注显示可以方便用户在界面上能第一眼就看到对应的推荐交互指令等。Please refer to FIG. 10 . FIG. 10 is an application scenario in which the smart device receives an incorrect interaction instruction in the second embodiment. (a) in FIG. 10 is a schematic diagram of a smart device receiving an incorrect interaction instruction. Optionally, after receiving the interaction instruction input by the user, the smart device will recognize the interaction instruction, and if there is an operation instruction corresponding to the interaction instruction, confirm that the input interaction instruction is correct; when there is no operation instruction corresponding to the interaction instruction , to confirm that the input interactive command is wrong. (b) in Figure 10 shows that the smart device searches the database for correct interaction instructions with similar semantics, similar control intentions or matching values exceeding the threshold based on the wrong interaction instructions. (c) in FIG. 10 is a schematic diagram of a display interface for a recommended interactive instruction. Exemplarily, when common interaction instructions, system interaction instructions and recommended interaction instructions are displayed on the display interface at the same time, the wrong interaction instructions are displayed on the left, which displays the matching recommended interaction instructions, and the wrong interaction instructions and the matching recommended interaction instructions Make bold, mark highlight. It can be understood that by displaying the annotation, it is convenient for the user to see the corresponding recommended interaction instruction at the first glance on the interface.
可选地,步骤S1A1中,获取关键信息,包括:根据智能设备的显示界面获取智能设备当前使用的功能;步骤S1A2,包括:获取与智能设备当前使用的功能相关联的至少一条推荐交互指令。Optionally, in step S1A1, obtaining key information includes: obtaining the function currently used by the smart device according to the display interface of the smart device; step S1A2 includes: obtaining at least one recommended interaction instruction associated with the function currently used by the smart device.
可选地,获取的推荐交互指令的数量并不作限定,具体可根据实际业务需求来设定。Optionally, the number of acquired recommended interaction instructions is not limited, and may be specifically set according to actual business requirements.
可以理解的是,这些推荐交互指令主要为用户接下来可能需要用到的操作指令词,这样当用户需要对一应用进行操作时,可以直接输入交互指令,而不需要进入应用界面并进行相应操作。相对于现有的用户需要反复进入应用界面并在相应的位置找到对应的按键进行点击,可减少用户操作。It is understandable that these recommended interaction instructions are mainly operation instruction words that the user may need to use next, so that when the user needs to operate an application, he can directly input the interaction instruction without entering the application interface and performing corresponding operations . Compared with the existing users who need to repeatedly enter the application interface and find the corresponding button at the corresponding position to click, the user operation can be reduced.
一种场景下,在使用智能设备的音乐APP时,获取与音乐APP相关的所有交互指令,再将所有的交互指令输出至显示屏幕进行显示。In one scenario, when using a music APP of a smart device, all interactive instructions related to the music APP are obtained, and then all interactive instructions are output to a display screen for display.
示例性地,当前终端正在使用音乐播放器时,在屏幕上显示与音乐播放器相关的所有交互指令,如,切换歌曲、搜索XX歌曲、进入热搜榜等等。Exemplarily, when the current terminal is using the music player, all interactive instructions related to the music player are displayed on the screen, such as switching songs, searching for XX songs, entering hot search lists, and so on.
可选地,获取与智能设备当前使用的功能相关联的至少一条推荐交互指令,包括以下至少一种:获取与智能设备的显示界面中的可操作控件相关联的至少一条推荐交互指令;获取与智能设备的显示界面中的显示内容相关联的至少一条推荐交互指令;获取与智能设备当前显示界面中的前一个或下一个显示界面相关联的至少一条推荐交互指令。Optionally, acquiring at least one recommended interaction instruction associated with the function currently used by the smart device includes at least one of the following: acquiring at least one recommended interaction instruction associated with an operable control in the display interface of the smart device; At least one recommended interaction instruction associated with the display content in the display interface of the smart device; acquiring at least one recommended interaction instruction associated with the previous or next display interface in the current display interface of the smart device.
示例性地,如:界面中包括上一首、下一首的控件,直接输出“试试对我说,上一首、下一首”的推荐指令;聊天界面中的内容包括“明天上午开会”,直接输出“试试对我说,创建“明天上午开会”的日程”;还可以如:当前播放电视剧A,输出“为你推荐,播放电视剧B”的推荐指令。Exemplarily, for example: the interface includes the controls of the previous song and the next song, and directly outputs the recommendation instruction "Try to tell me, the previous song and the next song"; the content in the chat interface includes "the meeting will be held tomorrow morning ", directly output "Try to tell me, create a schedule of "meeting tomorrow morning""; it can also be such as: currently playing TV series A, output the recommendation command of "recommended for you, play TV series B".
示例性地,在显示界面显示有多个应用程序,例如,微信、支付宝、视频和音乐等。获取与多个应用程序相关的交互指令,例如,进入微信、播放XX歌曲等等。Exemplarily, multiple application programs are displayed on the display interface, for example, WeChat, Alipay, video, music and so on. Obtain interactive instructions related to multiple applications, for example, enter WeChat, play XX songs, and so on.
可选地,还包括:在检测到界面发生跳转时,根据跳转后的界面信息获取新的推荐交互指令。一种场景下,显示界面由A应用切换到B应用时,显示的推荐交互指令由原来的A应用交互指令变更为B应用交互指令。Optionally, the method further includes: when it is detected that an interface jump occurs, acquiring a new recommended interaction instruction according to the information of the interface after the jump. In one scenario, when the display interface is switched from the A application to the B application, the displayed recommended interaction instruction is changed from the original A application interaction instruction to the B application interaction instruction.
示例性地,智能设备的显示界面由美图APP切换为音乐APP时,显示的推荐交互指令由原本的与图片相关的交互指令变更为与音乐相关的交互指令。For example, when the display interface of the smart device is switched from the Meitu APP to the music APP, the displayed recommended interactive instructions are changed from original interactive instructions related to pictures to interactive instructions related to music.
可选地,步骤S1A2,包括:获取关联设备信息,关联设备信息包括:功能、位置;根据关联设备信息获取至少一条推荐交互指令。Optionally, step S1A2 includes: obtaining associated device information, where the associated device information includes: function and location; obtaining at least one recommended interaction instruction according to the associated device information.
一种场景下,用户期望通过智能设备对关联设备进行控制时,获取关联设备信息。In one scenario, when a user expects to control an associated device through a smart device, obtain associated device information.
示例性地,用户可以根据上述推荐交互指令通过智能设备对关联设备进行控制。例如,用户输入“打开XX设备的X功能”时,智能设备根据上述指令对响应的关联设备进行处理。Exemplarily, the user may control the associated device through the smart device according to the above-mentioned recommended interaction instruction. For example, when the user inputs "turn on the X function of XX device", the smart device processes the corresponding associated device according to the above instruction.
可选地,步骤S2A之后,还包括:响应于第一操作和/或第一语音指令,从至少一条推荐交互指令中确定目标推荐交互指令;根据目标推荐交互指令进行响应。Optionally, after step S2A, the method further includes: determining a target recommended interaction instruction from at least one recommended interaction instruction in response to the first operation and/or the first voice instruction; and responding according to the target recommended interaction instruction.
一种场景下,用户可以通过点击屏幕显示界面中的推荐交互指令,或通过语音指令对屏幕显示界面中的推荐交互指令进行选择,使智能设备执行选择的目标推荐交互指令。In one scenario, the user can click on the recommended interactive instruction in the screen display interface, or select the recommended interactive instruction in the screen display interface through voice commands, so that the smart device executes the selected target recommended interactive instruction.
示例性地,在屏幕上依次显示有A、B、C三条推荐交互指令时,用户可以通过点击A、B、C三条推荐交互指令中的任一指令来选择确认目标推荐交互指令;还可以语音输入如“选择第一条推荐交互指令”等,来确认目标推荐交互指令。For example, when three recommended interaction instructions A, B, and C are sequentially displayed on the screen, the user can select and confirm the target recommended interaction instruction by clicking on any instruction of the three recommended interaction instructions A, B, and C; Input such as "select the first recommended interaction instruction" to confirm the target recommended interaction instruction.
可选地,步骤S2A,包括:监测智能设备对交互指令的反馈信息;在智能设备接收到交互指令,未输出反馈信息时,输出至少一条推荐交互指令。Optionally, step S2A includes: monitoring feedback information of the smart device for the interaction instruction; and outputting at least one recommended interaction instruction when the smart device receives the interaction instruction but does not output feedback information.
一种场景下,根据关键信息获取相关的推荐指令后,不立即在屏幕上进行显示,而是监测智能设备对语音指令的反馈信息。In one scenario, after obtaining relevant recommended instructions based on key information, they are not displayed on the screen immediately, but the feedback information of the smart device to the voice instructions is monitored.
示例性地,根据智能设备对输入的语音指令的反馈信息来判断,用户是否正确输入语音指令。在智能设备对输入的语音指令进行反馈时,确认输入的语音指令正确;在智能设备没有对输入的语音指令进行反馈时,确认输入的语音指令错误,此时输出推荐交互指令,以使用户快速找到正确的语音指令,既不影响用户对智能设备的操作,也能够快速弹出推荐交互指令,使用户找到正确的语音指令,提升用户体验。Exemplarily, it is judged according to the feedback information of the smart device on the input voice command whether the user input the voice command correctly. When the smart device gives feedback to the input voice command, confirm that the input voice command is correct; when the smart device does not give feedback to the input voice command, confirm that the input voice command is wrong, and output recommended interactive commands at this time, so that users can quickly Finding the correct voice command will not affect the user's operation of the smart device, but can also quickly pop up recommended interactive commands, allowing the user to find the correct voice command and improving user experience.
可选地,步骤S1A2,包括:根据当前使用的第一应用的历史常用功能和/或历史交互指令使用记录,获取第一应用的常用推荐交互指令作为至少一条推荐交互指令。Optionally, step S1A2 includes: acquiring a commonly used recommended interaction instruction of the first application as at least one recommended interaction instruction according to the historical commonly used functions and/or historical interaction instruction usage records of the first application currently used.
一种场景下,将第一应用的历史常用功能相关的交互指令作为推荐交互指令。一种场景下,根据用户关于第一应用的历史交互指令使用记录,确认历史常用交互指令,将历史常用交互指令作为推荐交互指令。In one scenario, an interaction instruction related to a historical frequently used function of the first application is used as a recommended interaction instruction. In one scenario, according to the use record of the user's historical interaction instructions on the first application, the historical frequently used interactive instructions are confirmed, and the historical frequently used interactive instructions are used as the recommended interactive instructions.
示例性地,根据用户(可以是所有用户)对第一应用的使用情况,获取第一应用的常用功能,然后从交互指令数据库中获取与第一应用的常用功能相关的交互指令作为推荐交互指令。Exemplarily, according to the usage of the first application by users (may be all users), common functions of the first application are obtained, and then interactive instructions related to the common functions of the first application are obtained from the interactive instruction database as recommended interactive instructions .
可选地,还可以获取其他用户关于第一应用的常用交互指令,将从其他用户的常用交互指令作为推荐交互指令。Optionally, common interaction instructions of other users about the first application may also be obtained, and the common interaction instructions from other users may be used as recommended interaction instructions.
可选地,还包括:按照第一预设策略输出第一应用的常用推荐交互指令,响应于对常用推荐交互指令的指令删除,将删除的推荐交互指令设置为非常用推荐交互指令。Optionally, the method further includes: outputting common recommended interaction instructions of the first application according to a first preset policy, and setting the deleted recommended interaction instructions as unused recommended interaction instructions in response to deletion of commonly used recommended interaction instructions.
示例性地,在屏幕上显示常用推荐交互指令后,用户可以对常用推荐交互指令进行删除操作,在用户删除常用推荐交互指令后,下次进行交互指令的推荐时,不显示已经删除了的常用推荐交互指令。For example, after the commonly used recommended interactive instructions are displayed on the screen, the user can delete the frequently used recommended interactive instructions. Recommend interactive commands.
可选地,步骤S2A,包括:获取用户信息;若当前用户为新用户,则输出与关键信息关联的推荐交互指令;和/或,若当前用户为老用户,则根据历史推荐交互指令的使用记录,确定当前用户的常用推荐交互指令,输出当前用户的常用推荐交互指令。Optionally, step S2A includes: acquiring user information; if the current user is a new user, outputting recommended interaction instructions associated with key information; and/or, if the current user is an old user, recommending the use of interactive instructions based on history Record, determine the frequently recommended interaction instructions of the current user, and output the frequently recommended interaction instructions of the current user.
示例性地,用户为新用户时,显示与关键信息关联的推荐交互指令;用户为老用户时,显示与关键信息关联的推荐交互指令中用户常用的推荐交互指令。可选地,用户为老用户时,除了显示与关键信息关联的交互指令外,还显示用户的常用推荐交互指令。Exemplarily, when the user is a new user, the recommended interaction instructions associated with the key information are displayed; when the user is an old user, the recommended interaction instructions commonly used by the user among the recommended interaction instructions associated with the key information are displayed. Optionally, when the user is an old user, in addition to displaying the interaction instructions associated with the key information, the user's frequently recommended interaction instructions are also displayed.
可选地,在用户为老用户时,推荐交互指令显示界面中除了用户的常用推荐交互指令外,还包括请求显示其他部分推荐交互指令的控件,用户可通过控件获取全部的与关键信息关联的推荐交互指令。Optionally, when the user is an old user, in addition to the user's commonly used recommended interactive instructions, the recommended interactive instruction display interface also includes a control for requesting to display other recommended interactive instructions. Recommend interactive commands.
可选地,步骤S2A,包括:获取当前用户身份信息,用户身份信息包括年龄和/或人脸图像信息;若当前用户为老人和/或小孩,则语音输出至少一条推荐交互指令;和/或,若当前用户不为老人和/或小孩,则界面输出至少一条推荐交互指令。Optionally, step S2A includes: acquiring current user identity information, which includes age and/or facial image information; if the current user is an elderly person and/or child, outputting at least one recommended interaction instruction by voice; and/or , if the current user is not an elderly person and/or a child, the interface outputs at least one recommended interaction instruction.
示例性地,根据用户身份信息确认用户是否为小孩和/或老人,在用户为老人和/或小孩时,为了确保小孩和/或老人能够准确的得知推荐交互指令,在屏幕显示推荐交互指令,同时通过语音播报的方式输出推荐交互指令。Exemplarily, according to the user identity information, it is confirmed whether the user is a child and/or an elderly person. When the user is an elderly person and/or a child, in order to ensure that the child and/or the elderly can accurately learn the recommended interaction instruction, the recommended interaction instruction is displayed on the screen , and at the same time output recommended interactive instructions through voice broadcast.
可选地,步骤S2A,包括:获取当前使用的第一应用的软件版本信息;根据软件版本信息,获取第一应用的最新版本的新增推荐交互指令;输出至少一条推荐交互指令,并对新增推荐交互指令进行标注。Optionally, step S2A includes: obtaining software version information of the first application currently in use; obtaining newly added recommended interaction instructions of the latest version of the first application according to the software version information; outputting at least one recommended interaction instruction, and Add recommended interactive instructions for labeling.
可选地,在第一应用更新版本时,相对于之前版本功能会发生变化,在第一应用新增功能时,也随之新增有对应的交互指令。Optionally, when the first application is updated, the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
示例性地,在第一应用的最新版本相对于之前版本新增有功能时,在推荐交互指令的显示界面中突出显示新增功能所对应的交互指令,如,加粗、使用新字进行标记,加下划线等。Exemplarily, when the latest version of the first application has new functions compared with the previous version, the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
可选地,至少一条推荐交互指令包括:与关键信息相关的推荐交互指令和系统通用推荐交互指令;Optionally, the at least one recommended interaction instruction includes: a recommended interaction instruction related to key information and a general system recommended interaction instruction;
步骤S2A,包括:优先显示和/或突出显示与关键信息相关的推荐交互指令。Step S2A includes: preferentially displaying and/or highlighting recommended interaction instructions related to key information.
可选地,优先显示和/或突出显示与关键信息相关的推荐交互指令保证了用户可以快速查找到与关键信息相关的交互指令。Optionally, preferentially displaying and/or highlighting recommended interaction instructions related to key information ensures that users can quickly find interaction instructions related to key information.
示例性地,用户当前正在使用音乐APP,推荐交互指令中包括与音乐APP相关的“打开新歌排行榜”和系统通用交互指令“打开蓝牙”时,将交互指令“打开新歌排行榜”进行优先显示和/或突出显示。Exemplarily, the user is currently using a music APP, and when the recommended interactive instruction includes "open the new song chart" related to the music APP and the system's general interactive command "turn on Bluetooth", the interactive command "open the new song chart" will be displayed first and/or highlight.
可选地,步骤S1A2,还包括:在从服务器中获取推荐交互指令失败时,从本地数据库中获取与关键信息关联的推荐交互指令。Optionally, step S1A2 further includes: when obtaining the recommended interaction instruction from the server fails, obtaining the recommended interaction instruction associated with the key information from the local database.
示例性地,在智能设备没连接网络时,无法从服务器获取推荐交互指令,此时从智能设备的本地数据库中进行获取。Exemplarily, when the smart device is not connected to the network, the recommended interaction instruction cannot be obtained from the server, and at this time, it is obtained from the local database of the smart device.
以下对基于本申请的处理方法的应用场景进行说明。请参阅图11,图11是根据本申请第二实施例示出的推荐交互指令的示意图。图示场景以手机上的使用为例进行说明,图11中(a)所示的是智能设备第一预设条件检测界面,图11中(b)所示的是智能设备当前正在使用的应用界面,图11中(c)所示的是智能设备根据当前使用的应用生成推荐交互指令的界面图。示例性地,在智能设备检测到预设时长未输入交互指令后,获取到当前正在使用音乐应用,然后获取与音乐应用相关的交互指令,并输出至屏幕进行显示。如此,在用户忘记交互指令时,无需用户退出当前正在使用的应用,进入语音指令库中查找交互指令,而是直接根据当前使用的应用信息,获取推荐交互指令,并输出,供用户快速获取想要使用的交互指令。The application scenarios of the processing method based on the present application will be described below. Please refer to FIG. 11 . FIG. 11 is a schematic diagram of a recommendation interaction instruction according to a second embodiment of the present application. The scene shown in the illustration takes the use on a mobile phone as an example. Figure 11(a) shows the first preset condition detection interface of the smart device, and Figure 11(b) shows the application currently being used by the smart device As for the interface, (c) in FIG. 11 is an interface diagram of the smart device generating recommended interactive instructions according to the currently used application. Exemplarily, after the smart device detects that no interactive instruction has been input for a preset period of time, it acquires that the music application is currently being used, and then acquires an interactive instruction related to the music application, and outputs it to the screen for display. In this way, when the user forgets the interactive command, the user does not need to exit the application currently in use and enter the voice command library to search for the interactive command, but directly obtains the recommended interactive command based on the information of the currently used application, and outputs it for the user to quickly obtain the desired command. The interaction command to use.
本申请的处理方法,响应于智能设备满足第一预设条件,获取关键信息;根据关键信息获取至少一条推荐交互指令;按照第一预设策略输出至少一条推荐交互指令。如此,在智能设备满足第一预设条件时,根据关键信息输出推荐交互指令,可以在使用语音交互功能时,输出推荐交互指令,方便用户快速获取交互指令,并且能够根据用户意图生成推荐交互指令,使用户在与智能设备进行语音交互过程中可以更为智能、便捷地进行人机交互,提高语音控制效率和用户体验。In the processing method of the present application, key information is acquired in response to the smart device meeting the first preset condition; at least one recommended interaction instruction is acquired according to the key information; at least one recommended interaction instruction is output according to the first preset strategy. In this way, when the smart device satisfies the first preset condition, the recommended interaction instruction can be output according to the key information, and the recommended interaction instruction can be output when using the voice interaction function, which is convenient for the user to quickly obtain the interaction instruction, and can generate the recommended interaction instruction according to the user's intention , so that users can conduct human-computer interaction more intelligently and conveniently in the process of voice interaction with smart devices, improving voice control efficiency and user experience.
第三实施例third embodiment
图12是根据本申请第三实施例示出的处理方法的流程示意图。如图12所示,本申请提供的一种处理方法,应用于智能设备,包括:Fig. 12 is a schematic flowchart of a processing method according to a third embodiment of the present application. As shown in Figure 12, a processing method provided by this application is applied to smart devices, including:
步骤S1AA:响应于第一预设操作,根据关键信息获取至少一条推荐交互指令;Step S1AA: Obtain at least one recommended interaction instruction according to the key information in response to the first preset operation;
步骤S2AA:基于第一预设策略对至少一条推荐交互指令进行处理。Step S2AA: Process at least one recommended interaction instruction based on a first preset strategy.
示例性地,通过上述方式,在智能设备在进行人机交互的过程中,智能设备获取到第一预设操作时,根据关键信息来确定或生成对应的推荐交互指令,使得智能设备的用户无需记住大量的交互指令也能根据推荐的交互指令与智能设备进行人机交互,并且可以提高人机交互的效率和用户体验。Exemplarily, through the above method, when the smart device obtains the first preset operation during the human-computer interaction process, the smart device determines or generates the corresponding recommended interaction instruction according to the key information, so that the user of the smart device does not need to Remember that a large number of interaction instructions can also perform human-computer interaction with smart devices according to recommended interaction instructions, and can improve the efficiency and user experience of human-computer interaction.
可以理解的是,交互指令可以不限于语音交互指令,还可以是手势交互指令、动作交互指令等等,在此不进行限定。本申请下述内容中以语音交互指令进行举例说明,具体而言,在人机交互过程中使用语音交互指令时,本申请用于可以进行语音控制的智能设备,在使用其他方式的人机交互过程中,还可以是,进行手势控制的智能设备等,在此不进行限定。It can be understood that the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here. In the following content of this application, voice interaction instructions are used as examples. Specifically, when using voice interaction instructions in the process of human-computer interaction, this application is used for smart devices that can be controlled by voice. When using other forms of human-computer interaction In the process, it may also be a smart device performing gesture control, which is not limited here.
可选地,步骤S1AA中,第一预设操作包括以下中的至少一项:触发语音输入控件的操作;触发语音指令提示的操作;触发界面切换的操作;输入超过预设次数的错误交互指令。Optionally, in step S1AA, the first preset operation includes at least one of the following: triggering the operation of the voice input control; triggering the operation of the voice command prompt; triggering the operation of interface switching; inputting more than a preset number of wrong interaction commands .
可选地,在触发语音输入控件的操作和触发语音指令提示的操作时,需要进行语音交互指令的推荐;在界面切换后界面显示内容发生变化,相关联的交互指令也随之变化;输入超过预设次数的错误交互指令表明用户不知道正确的交互指令,需要进行提醒。Optionally, when triggering the operation of the voice input control and triggering the operation of the voice instruction prompt, it is necessary to recommend voice interaction instructions; after the interface is switched, the display content of the interface changes, and the associated interaction instructions also change; the input exceeds A preset number of wrong interaction instructions indicates that the user does not know the correct interaction instruction and needs to be reminded.
示例性地,第一预设操作为用户触发的,可以为用户触发语音输入控件的操作。智能设备或应用程序的界面可以具有语音输入控件,用户可以通过触发语音输入控件,生成第一预设操作,比如用户可以单击语音输入控件,生成第一预设操作。Exemplarily, the first preset operation is triggered by the user, and may be an operation of the voice input control triggered by the user. The interface of the smart device or the application program may have a voice input control, and the user may trigger the voice input control to generate a first preset operation, for example, the user may click the voice input control to generate the first preset operation.
可选地,关键信息包括以下中的至少一项:错误交互指令中的指令关键词;智能设备当前使用的功能;智能设备待触发的功能;用户身份;当前所处的应用场景;智能设备中的第一应用的信息;智能设备上的当前浏览内容信息;交互结果关键词;关联设备信息;预设信息关键词。Optionally, the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
可选地,关键信息还包括:历史常用功能、常用指令等。Optionally, the key information also includes: historical common functions, common instructions, and the like.
示例性地,错误交互指令中的指令关键词可以是:某一功能、启动、关闭等;智能设备当前使用的功能可以是:智能设备系统功能、智能设备上安装应用程序的功能;智能设备待触发的功能可以是:预测将要使用的下一功能;用户身份可以是:老人、小孩、新用户和老用户等;当前所处的应用场景可以是:处于特定的时间段、特定地点、儿童模式、连接状态等;智能设备中的第一应用的信息可以是:智能设备当前正在使用的应用、正在运行的应用;智能设备上的当前浏览内容信息可以是:智能设备当前显示界面浏览内容信息、后台浏览内容信息;关联设备信息可以是:与智能设备有线连接、无线连接的设备。Exemplarily, the instruction keyword in the wrong interaction instruction can be: a certain function, startup, shutdown, etc.; the function currently used by the smart device can be: the function of the smart device system, the function of installing an application on the smart device; The triggered function can be: predict the next function to be used; the user identity can be: old man, child, new user and old user, etc.; the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.; the information of the first application in the smart device can be: the application currently being used by the smart device, the running application; the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background; associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
可选地,第一预设操作包括以下中的至少一项:触发语音输入控件的操作;触发语音指令提示的操作;触发界面切换的操作;输入超过预设次数的错误交互指令。Optionally, the first preset operation includes at least one of the following: an operation of triggering a voice input control; an operation of triggering a voice command prompt; an operation of triggering interface switching; inputting wrong interaction commands exceeding a preset number of times.
可选地,步骤S2AA,包括:输出提示信息;响应于选择操作,根据选择结果输出相应的推荐交互指令;和/或,响应于未响应提示信息,根据第一预设策略输出至少一条推荐交互指令。Optionally, step S2AA includes: outputting prompt information; in response to the selection operation, outputting a corresponding recommended interaction instruction according to the selection result; and/or, in response to unresponsive prompt information, outputting at least one recommended interaction instruction according to a first preset strategy instruction.
示例性地,在获取到与关键信息相关的推荐交互指令后,输出提示信息,例如,立刻显示、隐藏、关闭等。在用户进行选择后,根据选择结果输出推荐交互指令。若超过预设时长,没有获取到用户对于提示信息的选择操作,则将推荐交互指令直接输出至显示屏幕进行展示。Exemplarily, after the recommended interaction instruction related to key information is acquired, prompt information is output, for example, display, hide, close, etc. immediately. After the user makes a selection, a recommended interaction instruction is output according to the selection result. If the user's selection operation on the prompt information is not obtained beyond the preset time period, the recommended interaction instruction is directly output to the display screen for display.
示例性地,输出提示信息,使用户可以选择输出的推荐交互指令的类型,例如输出启 动、关闭、选择等类型的推荐交互指令。Exemplarily, the prompt information is output, so that the user can select the type of the recommended interactive instruction to be output, for example, output the recommended interactive instruction of start, close, selection, etc. types.
可选地,步骤S2AA,包括:获取至少一条推荐交互指令的属性信息;根据属性信息,将至少一条推荐交互指令在不同区域进行输出。Optionally, step S2AA includes: acquiring attribute information of at least one recommended interaction instruction; and outputting at least one recommended interaction instruction in different areas according to the attribute information.
一种场景下,将推荐交互指令显示界面分成多个区域,然后根据各推荐交互指令的属性信息,在不同的区域显示。In one scenario, the recommended interactive instruction display interface is divided into multiple regions, and then displayed in different regions according to the attribute information of each recommended interactive instruction.
可选地,显示界面上显示推荐交互指令的区域包括多个子区域,不同的子区域分别用于显示不同的应用的虚拟语音指令词集。示例性地,推荐交互指令可包括但不限于如音乐应用交互指令、电台应用交互指令、导航应用交互指令、社交应用交互指令、系统通用交互指令等中的一种或多种。当推荐交互指令中存在多种属性的交互指令时,可以各个应用对应的交互指令显示在不同的区域。Optionally, the area on the display interface where the recommended interaction instructions are displayed includes a plurality of sub-areas, and different sub-areas are used to display virtual voice instruction word sets of different applications. Exemplarily, the recommended interaction instructions may include, but not limited to, one or more of music application interaction instructions, radio application interaction instructions, navigation application interaction instructions, social application interaction instructions, and system general interaction instructions. When there are interactive instructions with multiple attributes among the recommended interactive instructions, the interactive instructions corresponding to each application may be displayed in different areas.
示例性地,推荐交互指令包括:“启动A应用”、“启动B应用”和“下一页”三条时,将“启动A应用”、“启动B应用”放在同一区域进行显示,而“下一页”放在另一区域进行显示。Exemplarily, when the recommended interactive instructions include: "start application A", "start application B" and "next page", put "start application A" and "start application B" in the same area for display, and " Next page" is placed in another area for display.
可选地,骤S2AA,包括:响应于智能设备不满足预设的条件,获取与智能设备相关联的关联设备;将至少一条推荐交互指令发送至关联设备,以使关联设备输出至少一条推荐交互指令。Optionally, step S2AA includes: in response to the fact that the smart device does not meet the preset condition, acquiring associated devices associated with the smart device; sending at least one recommended interaction instruction to the associated device, so that the associated device outputs at least one recommended interaction instruction.
可选地,智能设备不满足预设的条件包括以下中的至少一项:智能设备不存在显示装置;智能设备显示装置不满足推荐交互指令的显示需求;智能设备不具备推荐交互指令的显示权限;推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements for the recommended interaction instruction; the smart device does not have the display authority for the recommended interaction instruction ; The recommended interaction command is related to the associated device.
示例性地,A终端没有显示屏幕,B终端与A终端关联且有显示屏幕,A终端获取到推荐交互指令后,发送给B终端,由B终端输出推荐交互指令,从而使得用户始终能够进行可视化的人机交互。For example, terminal A has no display screen, terminal B is associated with terminal A and has a display screen, after terminal A obtains the recommended interaction instruction, it sends it to terminal B, and terminal B outputs the recommended interaction instruction, so that the user can always visualize human-computer interaction.
可选地,步骤S2AA,包括:获取至少一条推荐交互指令的数量;在至少一条推荐交互指令的数量超过阈值时,将至少一条推荐交互指令按照第一预设策略进行输出;和/或,在至少一条推荐交互指令的数量未超过阈值时,将至少一条推荐交互指令按照第二第一预设策略进行输出。Optionally, step S2AA includes: acquiring the quantity of at least one recommended interaction instruction; when the quantity of at least one recommended interaction instruction exceeds a threshold, outputting at least one recommended interaction instruction according to a first preset strategy; and/or, at When the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second first preset strategy.
示例性地,智能设备的显示界面能够全部显示推荐交互指令时,直接将所有推荐交互指令在同一界面进行显示,不进行排序;在智能设备的显示界面不能够全部显示推荐交互指令时,优先显示推荐交互指令中的常用交互指令。For example, when the display interface of the smart device can display all recommended interactive instructions, all recommended interactive instructions are directly displayed on the same interface without sorting; when the display interface of the smart device cannot display all recommended interactive instructions, priority is given to displaying Commonly used interactive instructions in recommended interactive instructions.
可选地,该推荐交互指令显示区域可以按照以下方式中的至少一种显示上述推荐交互指令:以悬浮窗的方式分别显示一条或多条推荐交互指令;以弹窗的方式分别显示一条或多条推荐交互指令;以控件的方式分别显示一条或多条推荐交互指令;在人机交互界面的空白区域显示一条或多条推荐交互指令。Optionally, the recommended interaction instruction display area may display the above-mentioned recommended interaction instructions in at least one of the following ways: respectively display one or more recommended interaction instructions in the form of a floating window; respectively display one or more recommended interaction instructions in the form of a pop-up window one or more recommended interaction instructions; one or more recommended interaction instructions are displayed in the form of controls; one or more recommended interaction instructions are displayed in the blank area of the human-computer interaction interface.
可选地,方法,还包括:若在步骤S1AA之前,检测到非语音操作,则根据非语音操作,从至少一条推荐交互指令中确定对应的目标交互指令;输出至少一条推荐交互指令,并对目标交互指令进行标注。Optionally, the method further includes: if a non-voice operation is detected before step S1AA, determining a corresponding target interaction instruction from at least one recommended interaction instruction according to the non-voice operation; outputting at least one recommended interaction instruction, and Target interaction instructions are annotated.
可选地,根据非语音操作获取用户控制意图,然后对符合用户意图的目标推荐交互指令进行标注,或者突出显示,使用户能够快速获取目标交互指令,提升用户体验。Optionally, the user's control intention is obtained according to the non-voice operation, and then the target recommendation interaction instruction that meets the user's intention is marked or highlighted, so that the user can quickly obtain the target interaction instruction and improve user experience.
以下对基于本申请的处理方法的应用场景进行说明。请参阅图13,图13是根据本申请第三实施例示出的推荐交互指令的示意图。图示场景为触发语音指令提示的操作的场景,并以手机上的使用为例进行说明。图13中(a)所示的是第一预设操作触发界面,图13中(b)所示的是推荐交互指令显示界面。示例性地,智能设备接收到交互指令提示触发操作后,获取到当前正在使用应用信息,音乐应用,然后从数据库中查找与音乐应用相关的交互指令,生成推荐交互指令,并输出至屏幕进行显示。如此,在用户接收到用户请求时,直接根据当前使用的应用信息,输出用户想要使用的交互指令。The application scenarios of the processing method based on the present application will be described below. Please refer to FIG. 13 . FIG. 13 is a schematic diagram of a recommendation interaction instruction according to a third embodiment of the present application. The scene shown in the figure is the scene of the operation that triggers the voice command prompt, and the use on the mobile phone is used as an example for illustration. (a) in FIG. 13 shows the first preset operation trigger interface, and (b) in FIG. 13 shows the display interface for recommended interactive instructions. Exemplarily, after the smart device receives the interactive instruction prompting to trigger the operation, it obtains the application information currently in use, the music application, and then searches the interactive instruction related to the music application from the database, generates the recommended interactive instruction, and outputs it to the screen for display . In this way, when the user receives the user request, the interactive instruction that the user wants to use is output directly according to the currently used application information.
本申请的处理方法,响应于第一预设操作,根据关键信息获取至少一条推荐交互指令;基于第一预设策略对至少一条推荐交互指令进行处理。如此,在处罚第一预设操作时,能够根据关键信息输出推荐交互指令,方便用户快速获取交互指令,使用户在与智能设备进行语音交互过程中可以更为智能、便捷地进行人机交互,提高语音控制效率和用户体验。In the processing method of the present application, in response to the first preset operation, at least one recommended interaction instruction is acquired according to key information; and the at least one recommended interaction instruction is processed based on the first preset strategy. In this way, when punishing the first preset operation, it is possible to output recommended interactive instructions based on key information, which is convenient for users to quickly obtain interactive instructions, so that users can conduct human-computer interaction more intelligently and conveniently in the process of voice interaction with smart devices. Improve voice control efficiency and user experience.
第四实施例Fourth embodiment
图14是根据第四实施例示出的处理方法的流程示意图。Fig. 14 is a schematic flowchart of a processing method according to a fourth embodiment.
在一方面,本申请首先提供一种处理方法。如图14所示,本实施例的处理方法应用于智能设备,处理方法包括:In one aspect, the present application first provides a processing method. As shown in Figure 14, the processing method of this embodiment is applied to a smart device, and the processing method includes:
步骤S1B:响应于第一预设操作,输出第一界面,和/或,响应于满足第一预设条件,输出第二界面;Step S1B: outputting the first interface in response to the first preset operation, and/or outputting the second interface in response to satisfying the first preset condition;
步骤S2B:响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理。Step S2B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying the second preset condition.
通过上述方式,智能设备响应于第一预设操作,输出第一界面,和/或响应于满足第一预设条件,输出第二界面,并能响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理,因此能有效提升人机交互的效率,使用户可以直观快捷地享受服务,提高了用户体验。In the above manner, the smart device outputs the first interface in response to the first preset operation, and/or outputs the second interface in response to satisfying the first preset condition, and can output the first interface in response to satisfying the second preset condition. The interface and/or the second interface perform corresponding processing, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
示例性地,智能设备在通过预设应用或服务,例如微信,接收到第一信息,例如“请帮忙在明天九点钟,召集各部门经理进行会议”,输出包括与第一信息关联的推荐交互指令的第一界面,例如输出包括“建立腾讯会议室”、“建立钉钉会议室”的第一界面,响应于满足第一预设条件,例如,接收到针对“建立腾讯会议室”的确认指令时,更新第一界面,其中,更新后的第一界面可以包括腾讯会议的运行界面。Exemplarily, when the smart device receives the first message through a preset application or service, such as WeChat, for example, "please help call the managers of various departments for a meeting at nine o'clock tomorrow", the output includes recommendations associated with the first message The first interface of the interactive command, for example, outputs the first interface including "create a Tencent conference room" and "create a DingTalk conference room". When the instruction is confirmed, the first interface is updated, wherein the updated first interface may include the running interface of the Tencent meeting.
可选地,第一预设操作包括以下至少一种:唤醒、启动、运行或关闭至少一预设应用或服务;获取到第一信息;发送第一信息;在预设时长内未获取到第一信息。Optionally, the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
可选地,预设应用或服务可以包括如下至少一项:能通过语音控制的应用或服务、位于白名单中的应用或服务、没有当前用户的历史操作记录的应用或服务、有当前用户的历史操作记录的应用或服务。Optionally, the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
可选地,第一信息可以包括如下至少一项:语音控制指令、文字控制命令、手势控制指令、操作指令。示例性地,智能设备可以获取用户的需要开启腾讯会议的语音控制指令。智能电视终端可以获取用户的文字命令来执行关闭音视频的控制指令。智能家居终端可以获取用户开启空调的手动操作指令。Optionally, the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command. Exemplarily, the smart device can acquire the user's voice control instruction to start the Tencent meeting. The smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video. The smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
可选地,第一界面可以包括以下至少一种:用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐交互指令;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐交互指令;与第一信息对应的控制意图;与第一信息关联的推荐交互指令;根据第一信息进行响应后的界面;与当前场景关联的推荐交互指令。Optionally, the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; a recommended interaction instruction with a function different from that of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended interaction instruction associated with the preset application or service; the control intention corresponding to the first information; The recommended interaction instruction; the interface after responding according to the first information; the recommended interaction instruction associated with the current scene.
可选地,与预设应用或服务关联的推荐交互指令包括如下至少一项:与预设应用或服务的功能关联的推荐指令、预设应用或服务的常用历史指令信息、与预设应用或服务的运行状态关联、与预设应用或服务的对应的终端关联。Optionally, the recommended interaction instruction associated with the preset application or service includes at least one of the following: a recommended instruction associated with the function of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service The running state of the service is associated with the corresponding terminal of the preset application or service.
示例性地,若预设应用或服务为腾讯会议应用或服务,则与预设应用或服务的功能关联的推荐指令可以包括“您可以说开启共享屏幕”、“您可以说开启静音”、“您可以说开启共享文件”、“您可以说开启钉钉会议”等等。For example, if the preset application or service is a Tencent meeting application or service, the recommended instructions associated with the functions of the preset application or service may include "you can say to enable screen sharing", "you can say to enable mute", " You can say to start sharing files", "You can say to start DingTalk meeting" and so on.
示例性地,若第一信息为通过微信接收到的“请帮忙在明天九点钟,召集各部门经理进行会议”,则与第一信息对应的控制意图,可以为“建立会议室”、“发送会议通知”等。For example, if the first message is "Please help to call the managers of various departments for a meeting at nine o'clock tomorrow" received through WeChat, then the control intent corresponding to the first message can be "establish a meeting room", " Send meeting notice", etc.
可选地,与第一信息关联的推荐交互指令包括如下至少一项:与第一信息的控制意图 关联的推荐交互指令、与第一信息的内容关联的推荐交互指令、与第一信息对应的第一用户关联的推荐交互指令、与第一信息对应的第一终端关联的推荐交互指令。Optionally, the recommended interaction instruction associated with the first information includes at least one of the following: a recommended interaction instruction associated with the control intention of the first information, a recommended interaction instruction associated with the content of the first information, and an interaction instruction corresponding to the first information. A recommended interaction instruction associated with the first user, and a recommended interaction instruction associated with the first terminal corresponding to the first information.
示例性地,若第一信息为通过微信接收到的“请帮忙在明天九点钟,召集各部门经理进行会议”,则与第一信息的控制意图关联的推荐交互指令,例如可以为“您可以说打开腾讯会议”;与第一信息的内容关联的推荐交互指令,例如可以为“您可以说设置九点的会议行程提醒”;与第一信息对应的第一用户关联的推荐交互指令,例如可以为“您可以说发送会议通知至各部门经理”;与第一信息对应的第一终端关联的推荐交互指令,例如可以为:“您可以说发送明天八点半定时开机指令至会议室电脑”等。For example, if the first message is "Please help call the managers of various departments for a meeting at nine o'clock tomorrow" received through WeChat, the recommended interaction instruction associated with the control intention of the first message may be, for example, "You It can be said to open Tencent Meeting"; the recommended interactive instruction associated with the content of the first information, for example, can be "You can say to set a reminder for the meeting itinerary at nine o'clock"; the recommended interactive instruction associated with the first user corresponding to the first information, For example, it can be "you can say to send a meeting notice to each department manager"; the recommended interactive instruction associated with the first terminal corresponding to the first information can be, for example: "You can say to send a scheduled start-up instruction at 8:30 tomorrow to the meeting room computer" etc.
可选地,与当前场景关联的推荐交互指令包括如下至少一项:与当前时间关联的推荐交互指令、与当前地点关联的推荐交互指令、与当前的用户的身份关联的推荐交互指令、与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐交互指令、与历史指令关联的推荐交互指令、与智能设备关联的推荐交互指令、与关联设备关联的推荐交互指令。Optionally, the recommended interaction instructions associated with the current scene include at least one of the following: a recommended interaction instruction associated with the current time, a recommended interaction instruction associated with the current location, a recommended interaction instruction associated with the identity of the current user, a recommended interaction instruction associated with the current Recommended interaction instructions associated with events (eg, applications or services that are currently awakened, started, running, or closed), recommended interaction instructions associated with historical instructions, recommended interaction instructions associated with smart devices, and recommended interaction instructions associated with associated devices.
示例性地,若第一信息为通过微信接收到的“请十分钟后召集各部门经理进行紧急会议”,则与当前时间关联的推荐交互指令,例如可以是“您可以说建立九点十分的会议室”;与当前地点关联的推荐交互指令,例如可以是“您可以说在深圳会议室连线召开紧急会议”;与当前的用户的身份关联的推荐交互指令,例如可以是“您可以说发送会议室占用请求至行政部门”,与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐交互指令,例如可以是“您可以说十分钟后开启微信多人语音通话”;与历史指令关联的推荐交互指令,例如可以是“您可以说发送腾讯会议的历史指令”;与智能设备关联的推荐交互指令,例如可以是“您可以说展示已安装的会议应用或服务的列表”;与关联设备关联的推荐交互指令,例如可以是“您可以说发送唤醒指令至会议室电脑”。For example, if the first message is "Please call all department managers for an emergency meeting in ten minutes" received through WeChat, then the recommended interaction instruction associated with the current time may be, for example, "You can say to set up a nine-ten meeting room"; the recommended interaction instruction associated with the current location, for example, can be "You can say that you can hold an emergency meeting online in a meeting room in Shenzhen"; the recommended interaction instruction associated with the current user's identity, for example, can be "You can Said to send a meeting room occupancy request to the administrative department", the recommended interaction instruction associated with the current event (for example, the application or service that is currently awakened, opened, running or closed), for example, can be "You can say that in ten minutes, open WeChat multi-person Voice call"; the recommended interactive command associated with historical commands, for example, can be "You can say to send the historical commands of Tencent Meeting"; the recommended interactive command associated with smart devices, for example, can be "You can say to show the installed conference application or a list of services"; the recommended interactive command associated with the associated device, for example, may be "you can say to send a wake-up command to the computer in the conference room".
可选地,步骤S1B中响应于第一预设操作,输出第一界面包括如下至少一项:Optionally, in step S1B, in response to the first preset operation, outputting the first interface includes at least one of the following:
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能不匹配时,输出第一界面,第一界面包括如下至少一项:运行失败信息;与预设应用或服务运行对应的推荐指令;与运行操作关联的应用或服务和/或关联设备对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与运行操作关联的关联设备对应的推荐指令;与更新预设应用或服务的功能关联的推荐指令和/或更新控件;In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, a first interface is output, and the first interface includes at least one of the following: running failure information; Run the corresponding recommended instruction; the recommended instruction corresponding to the application or service associated with the running operation and/or the associated device; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; The recommended instruction associated with the control; the recommended instruction that is different from the function of updating the control; the recommended instruction corresponding to the associated device associated with the running operation; the recommended instruction and/or updating the control associated with the function of updating the preset application or service;
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能匹配时,输出第一界面,第一界面包括如下至少一项:预设应用或服务的运行界面;与运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, a first interface is output, and the first interface includes at least one of the following: the running interface of the preset application or service; A recommendation instruction corresponding to the operation; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control;
响应于预设应用或服务的关闭指令,输出第一界面,其中,第一界面包括如下至少一项:与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的应用或服务的推荐指令和/或更新控件;其他应用或服务相对预设应用或服务新增的功能对应的推荐指令和/或更新控件;In response to the closing instruction of the preset application or service, the first interface is output, wherein the first interface includes at least one of the following: an interface of the application or service associated with the preset application or service; an application associated with the preset application or service Recommended instructions and/or update controls for other applications or services; recommended instructions and/or update controls for other applications or services that correspond to new functions of preset applications or services;
响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,输出第一界面,第一界面包括如下至少一项:其他应用或服务与预设应用或服务的差异对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与其他应用或服务关联的应用或服务的界面;与其他应用或服务关联的关联设备对应的推荐指令;Outputting a first interface in response to the closing instruction of the preset application or service and the starting instruction of other applications or services, the first interface includes at least one of the following items: a recommendation instruction corresponding to the difference between other applications or services and the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; an interface of an application or service associated with other applications or services; an associated device associated with other applications or services Corresponding recommended instructions;
响应于唤醒、启动或运行至少一预设应用或服务,若在预设时长内未获取到第一信息,或错误交互指令输入超过预设次数,输出包括推荐交互指令的第一界面,其中,推荐交互指令与预设应用或服务的历史指令信息关联、和/或与预设应用或服务的功能关联、和/或 与当前场景关联;In response to waking up, starting, or running at least one preset application or service, if the first information is not obtained within a preset time period, or the wrong interaction instruction is input for more than a preset number of times, output a first interface including a recommended interaction instruction, wherein, The recommended interaction instruction is associated with the historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene;
响应于获取到的第一信息,根据第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面;In response to the acquired first information, output a first interface corresponding to the matching result according to the matching result of the first information and the preset information;
响应于获取到第一信息,根据第一信息确定或生成控制意图,输出与控制意图对应的第一界面;In response to acquiring the first information, determine or generate a control intention according to the first information, and output a first interface corresponding to the control intention;
响应于获取到第一信息,且第一信息不能确定或生成控制意图,输出与第一信息关联的推荐交互指令对应的第一界面;In response to acquiring the first information, and the first information cannot determine or generate a control intention, output a first interface corresponding to a recommended interaction instruction associated with the first information;
响应于获取到第一信息,且第一信息能确定或生成多个控制意图,输出与多个控制意图对应的第一界面。In response to acquiring the first information, and the first information can determine or generate multiple control intentions, output a first interface corresponding to the multiple control intentions.
可选地,与更新控件关联的推荐指令包括如下至少一项:与更新控件并列的指令、更新控件下一级的指令,更新控件上一级的指令、包括多个更新控件的功能的指令。例如,更新控件为“下一首歌曲”、推荐指令可以为“上一首歌曲”,更新控件为“放大图片”、推荐指令可以为“放大图片到现在的2倍”、“缩放图片”等等。Optionally, the recommended instruction associated with the update control includes at least one of the following: an instruction parallel to the update control, an instruction at a lower level of the update control, an instruction at a higher level of the update control, and an instruction including functions of multiple update controls. For example, the update control is "next song", the recommended instruction can be "previous song", the update control is "enlarge the picture", the recommended instruction can be "enlarge the picture to 2 times the current size", "zoom the picture", etc. wait.
可选地,响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能不匹配时,输出第一界面,第一界面包括与运行操作关联的应用或服务对应的推荐指令。示例性地,例如,用户在钉钉上执行预定网络研讨会议的操作,在钉钉上没有网络研讨会议的功能时,输出第一界面,第一界面包括有预定网络研讨会议功能的腾讯会议的推荐指令,和/或腾讯会议预定网络研讨会议的运行界面。Optionally, in response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, a first interface is output, and the first interface includes a recommendation corresponding to the application or service associated with the running operation instruction. Exemplarily, for example, the user performs the operation of pre-scheduling a webinar meeting on DingTalk, and when there is no webinar meeting function on DingTalk, a first interface is output, and the first interface includes the Tencent meeting with the pre-scheduling webinar meeting function Recommend instructions, and/or the operation interface of the Tencent meeting reservation webinar meeting.
可选地,输出与匹配结果对应的第一界面,包括:响应于第一信息与预设信息相匹配,输出执行第一信息的第一界面;和/或响应于第一信息与预设信息不匹配,以及存在与第一信息的语义相似度大于预设值的预设信息,输出包括选择提示信息的第一界面,选择提示信息包括选择是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。Optionally, outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
可选地,预设信息可以但不限于包括预先存储的符合用户习惯的指令信息、和/或系统能进行响应的指令信息。示例性地,若第一信息为“建立会议室”,响应于第一信息与预设信息匹配,例如与“建立腾讯会议室”匹配,则输出执行“建立腾讯会议室”的第一界面,例如,腾讯会议的唤醒界面。若第一信息为“拉部门成员开个会”,响应于存在与第一信息的语义相似度大于预设值的预设信息,例如预设信息为“和部门成员建立会议室”,则输出包括是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。此外,响应于提示信息的确认操作,将第一信息进行存储,以便后续接收到第一信息时能快速进行响应。Optionally, the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to. Exemplarily, if the first information is "establish a meeting room", in response to the first information matching the preset information, for example matching "establishing a Tencent meeting room", the first interface for executing "establishing a Tencent meeting room" is output, For example, the wake-up interface of Tencent Conference. If the first information is "pull department members to hold a meeting", in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "establish a meeting room with department members", then output It includes prompt information whether to execute the first information, and/or prompt information for selecting whether to store the first information. In addition, in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
可选地,响应于获取到的第一信息,根据第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面,包括:响应于第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,推荐指令的语言信息与预设语言信息和/或第一语言信息匹配。Optionally, in response to the obtained first information, according to the matching result of the first information and the preset information, a first interface corresponding to the matching result is output, including: the first language information and the preset information in response to the first information If the language information does not match, the first interface including the recommended instruction is output, and the language information of the recommended instruction matches the preset language information and/or the first language information.
示例性地,第一信息的第一语言信息与系统预设的语言信息不匹配,例如第一信息的第一语言信息为日文,系统预设的语言信息为中文,则输出包括推荐指令的第一界面,其中推荐指令包括语言信息与日文匹配的第一推荐指令,这样智能设备能与有多种语言的用户群进行交互,用户体验更好。Exemplarily, the first language information of the first information does not match the language information preset by the system, for example, the first language information of the first information is Japanese, and the language information preset by the system is Chinese, then output the first language information including the recommended instruction. An interface, wherein the recommended instruction includes the first recommended instruction whose language information matches Japanese, so that the smart device can interact with user groups with multiple languages, and the user experience is better.
可选地,输出与控制意图对应的第一界面,包括:响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面;和/或响应于控制意图不满足预设控制意图条件,则输出包括控制意图的第一界面,和/或输出与控制意图关联的关联设备的信息的第一界面,和/或将包括控制意图的第一界面发送至关联设备进行输出;和/或响应于控制意图不满足预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,推荐交互指令与控制意图关联和/或满足预设控制意图条件。Optionally, outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, then output the first interface including the recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or meets the preset control intention condition .
可选地,响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输 出响应控制意图后的第一界面包括:响应于控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐交互指令的第一界面和/或预设应用或服务的运行界面,其中,推荐交互指令与预设应用或服务关联,和/或与第一信息关联。Optionally, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including a recommended interaction instruction and/or a running interface of the preset application or service, wherein the recommended interaction instruction is associated with the preset application or service, and/or is associated with the first information associated.
示例性地,例如,获取到的第一信息为“建立会议室”,且根据第一信息能确定或生成多个控制意图,例如“启动会议应用或服务”、“建立腾讯会议”、“开启腾讯会议中的预定会议功能”等,则可以输出包括“启动会议应用或服务”、“建立腾讯会议”、“开启钉钉会议中的预定会议功能”等的第一界面,和/或输出包括开启腾讯会议中的预定会议功能后的界面的第一界面等等。Exemplarily, for example, the obtained first information is "establish a meeting room", and multiple control intentions can be determined or generated according to the first information, such as "start a meeting application or service", "establish a Tencent meeting", "open If the function of scheduled meeting in Tencent Meeting is scheduled", etc., the first interface including "starting the meeting application or service", "establishing Tencent meeting", "opening the scheduled meeting function in DingTalk Meeting", etc. can be output, and/or the output includes The first interface of the interface after enabling the scheduled meeting function in Tencent Meeting, etc.
可选地,输出与多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从多个控制意图中确定至少一个目标控制意图。Optionally, outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,当前场景信息包括如下至少一项:智能设备信息、界面信息、当前安装、唤醒或运行的应用或服务信息、运行信息、网络信息、关联设备信息。Optionally, the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
示例性地,例如,获取到的第一信息为“建立会议室”,且根据第一信息能确定或生成多个控制意图,例如“启动会议应用或服务”、“建立腾讯会议”、“开启腾讯会议中的预定会议功能”、“开启钉钉会议”等,根据当前场景信息,例如当前用户对应的常用会议应用或服务为腾讯会议、和/或腾讯会议为唤醒状态等,则可以输出包括“建立腾讯会议”、“开启腾讯会议中的预定会议功能”等的第一界面,和/或输出包括开启腾讯会议中的预定会议功能后的界面的第一界面等等。Exemplarily, for example, the obtained first information is "establish a meeting room", and multiple control intentions can be determined or generated according to the first information, such as "start a meeting application or service", "establish a Tencent meeting", "open According to the current scene information, such as the commonly used conference application or service corresponding to the current user is Tencent Meeting, and/or Tencent Meeting is in the wake-up state, etc., the output includes The first interface such as "establishing a Tencent meeting", "activating the scheduled meeting function in the Tencent meeting", and/or outputting the first interface including the interface after enabling the scheduled meeting function in the Tencent meeting, etc.
可选地,从多个控制意图中确定至少一个目标控制意图的步骤之后,包括:Optionally, after the step of determining at least one target control intention from the plurality of control intentions, it includes:
响应于确认操作,和/或响应于目标控制意图满足预设控制意图条件,和/或响应于目标控制意图,输出响应目标控制意图后的第一界面;和/或In response to the confirmation operation, and/or in response to the target control intention meeting the preset control intention condition, and/or in response to the target control intention, outputting the first interface after responding to the target control intention; and/or
响应于未接收到确认操作,和/或目标控制意图不满足预设控制意图条件,则输出包括目标控制意图的第一界面,和/或控制关联设备输出包括目标控制意图的第一界面;和/或In response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, outputting the first interface including the target control intention, and/or the control associated device outputting the first interface including the target control intention; and /or
响应于未接收到确认操作,和/或至少一个目标控制意图不满足预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,推荐交互指令与目标控制意图关联和/或满足预设控制意图条件。In response to no confirmation operation being received, and/or at least one target control intention not satisfying a preset control intention condition, a first interface including a recommended interaction instruction is output, wherein the recommended interaction instruction is associated with the target control intention and/or satisfies the preset control intention. Set control intent conditions.
可选地,预设控制意图条件可以包括如下至少一项:非高等级控制意图、非隐私控制意图、智能设备能进行响应的控制意图、非预设功能对应的控制意图。Optionally, the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
示例性地,例如,确认至少一个目标控制意图包括“建立腾讯会议”、“开启腾讯会议中的预定会议功能”,在接收到确认操作,和/或目标控制意图为非高等级控制意图和/或非隐私控制意图和/或智能设备能进行响应时,输出包括开启腾讯会议中的预定会议功能后的界面的第一界面。又例如,确认的至少一个目标控制意图包括“发送照片”、“发送张三的照片”,在未接收到确认操作,和/或目标控制意图为不满足预设控制意图条件,例如不为非隐私控制意图,控制关联设备(例如,为张三本人对应的设备)输出包括“您可以说发送张三的照片”的第一界面。Exemplarily, for example, confirming at least one target control intention includes "establishing a Tencent meeting", "opening the scheduled conference function in the Tencent meeting", after receiving the confirmation operation, and/or the target control intention is a non-high-level control intention and/or Or when the non-privacy control intention and/or the smart device can respond, output the first interface including the interface after enabling the scheduled meeting function in the Tencent meeting. For another example, the confirmed at least one target control intention includes "send a photo", "send Zhang San's photo", and if the confirmation operation is not received, and/or the target control intention does not meet the preset control intention conditions, for example, it is not The privacy control intent is to control the associated device (for example, the device corresponding to Zhang San himself) to output the first interface including "you can say to send Zhang San's photo".
可选地,步骤S1B中的第一预设条件包括如下至少一项:当前场景信息满足预设场景条件;当前应用或服务属于预设名单;当前应用或服务的运行结果满足预设结果条件;当前应用或服务的运行结果不满足预设结果条件;接收的第一信息满足预设信息条件;第一界面满足预设界面条件;接收到输入的第二信息;接收到的第二信息满足预设信息条件。Optionally, the first preset condition in step S1B includes at least one of the following: the current scene information meets the preset scene condition; the current application or service belongs to the preset list; the running result of the current application or service meets the preset result condition; The running result of the current application or service does not meet the preset result condition; the received first information meets the preset information condition; the first interface meets the preset interface condition; the input second information is received; the received second information meets the preset condition Set information conditions.
可选地,步骤S1B中的第二信息可以包括如下至少一种:针对第一界面的指令,例如,操作指令、语音控制指令、文字控制命令、手势控制指令;与智能设备的功能关联的信息;与第一信息关联的信息。Optionally, the second information in step S1B may include at least one of the following: instructions for the first interface, for example, operation instructions, voice control instructions, text control instructions, and gesture control instructions; information associated with functions of the smart device ; Information associated with the first information.
可选地,步骤S1B中响应于满足第一预设条件,输出第二界面,包括以下至少一种:响应于第一界面满足预设界面条件,且接收到第二信息,在第一界面中显示与第二信息关 联的推荐交互指令,以输出第二界面;响应于第一界面不满足预设界面条件,且接收到第二信息,对第一界面进行处理后,在处理后的第一界面中显示与第二信息关联的推荐交互指令,以输出第二界面;响应于接收的第一信息满足预设信息条件,输出与第一信息对应的第二界面;响应于接收的第二信息满足预设信息条件,输出与第二信息对应的第二界面。Optionally, in step S1B, in response to meeting the first preset condition, a second interface is output, including at least one of the following: in response to the first interface meeting the preset interface condition and receiving the second information, in the first interface Displaying recommended interactive instructions associated with the second information to output the second interface; in response to the first interface not meeting the preset interface conditions and receiving the second information, after processing the first interface, the processed first The recommended interactive instruction associated with the second information is displayed in the interface to output the second interface; in response to the received first information meeting the preset information condition, output the second interface corresponding to the first information; in response to the received second information The preset information condition is met, and a second interface corresponding to the second information is output.
可选地,预设界面条件可以包括如下至少一项:存在空白区域;字体大小满足预设大小值;屏幕亮度满足预设亮度值。Optionally, the preset interface condition may include at least one of the following: there is a blank area; font size meets a preset size value; screen brightness meets a preset brightness value.
可选地,预设信息条件可以包括如下至少一项:控制对象对第一界面中的对象;控制意图为与智能设备的功能对应的控制意图;控制意图为与预设应用或服务的功能对应的控制意图。Optionally, the preset information condition may include at least one of the following: the control object corresponds to the object in the first interface; the control intention is a control intention corresponding to the function of the smart device; the control intention is corresponding to the function of a preset application or service control intent.
示例性地,例如,获取到的第一信息为“建立会议室”,且第一信息对应多个应用或服务,例如钉钉会议、腾讯会议,则可以输出与第一信息对应的第一界面和第二界面,例如包括钉钉会议图标的第一界面,包括腾讯会议图标的第二界面等等。又例如,接收到的第二信息为针对第一界面的操作指令,例如针对钉钉会议图标的点击操作,则输出根据点击操作响应后的第二界面,例如钉钉会议的唤醒界面、运行界面等。Exemplarily, for example, if the obtained first information is "establish a meeting room" and the first information corresponds to multiple applications or services, such as DingTalk Meeting and Tencent Meeting, then the first interface corresponding to the first information can be output and the second interface, for example, the first interface including the DingTalk meeting icon, the second interface including the Tencent meeting icon, and so on. For another example, the received second information is an operation instruction for the first interface, such as a click operation on the icon of the DingTalk meeting, then output the second interface that responds to the click operation, such as the wake-up interface and the running interface of the DingTalk meeting wait.
可选地,步骤S2B中的满足第二预设条件包括以下至少一种:智能开关开启;符合用户习惯;接收到预设的操作指令;与关联设备连接。Optionally, satisfying the second preset condition in step S2B includes at least one of the following: the smart switch is turned on; user habits are met; a preset operation instruction is received; and an associated device is connected.
可选地,步骤S2B中对第一界面和/或第二界面执行相应处理,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;输出第三界面;输出第一界面和/或第二界面至关联设备;对第一界面和/或第二界面进行处理后,输出至关联设备进行输出。Optionally, corresponding processing is performed on the first interface and/or the second interface in step S2B, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
可选地,智能设备包括第一显示区域和第二显示区域,第一显示区域和第二显示区域均显示第一界面;Optionally, the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface;
步骤S2B:响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理,包括:响应于第一界面满足第二预设条件,对第一显示区域和第二显示区域中的其中之一的第一界面进行处理,或同时对第一显示区域和第二显示区域显示的第一界面进行处理。Step S2B: In response to satisfying the second preset condition, perform corresponding processing on the first interface and/or the second interface, including: responding to the first interface satisfying the second preset condition, performing corresponding processing on the first display area and the second display area one of the first interfaces, or simultaneously process the first interfaces displayed in the first display area and the second display area.
可选地,步骤S2B:响应于满足第二预设条件,对第一界面和/或第二界面执行相应处理包括:响应于非单手模式下的移动操作,将第一界面中的信息通过第一显示区域与第二显示区域轮流进行显示;和/或响应于单手模式下的移动操作,调整第一界面中的信息在第一显示区域的位置。Optionally, step S2B: in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, passing information in the first interface through The first display area and the second display area are displayed in turn; and/or in response to the movement operation in the single-handed mode, the position of the information in the first interface in the first display area is adjusted.
示例性地,在智能设备为折叠屏手机时,响应于第一界面满足第二预设条件(例如,符合用户习惯,符合当前场景),且手机切换为折叠模式,则对第一界面进行更新,例如调整悬浮在第一界面上的弹出窗口的位置、大小等,和/或关闭第二界面等,以避免不必要的电量浪费。Exemplarily, when the smart device is a folding screen mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated , such as adjusting the position and size of the pop-up window suspended on the first interface, and/or closing the second interface, etc., to avoid unnecessary waste of power.
图15a至图15c是本申请一实施例的处理方法的应用场景示意图。如图15a所示,智能设备在通过预设应用或服务,例如微信,接收到第一信息,例如“九点召开全员紧急会议”,输出包括与第一信息关联的推荐交互指令的第一界面,例如包括“建立腾讯会议室”、“建立钉钉会议室”的第一界面(请参考图15a),响应于满足第一预设条件,例如,接收到针对“建立腾讯会议室”的确认指令,和/或检测到腾讯会议为常用会议应用程序或服务时,输出第二界面(请参考图15b)。其中,第二界面可以包括腾讯会议的界面,例如包括进入预定会议功能后的腾讯会议的界面。在接收到针对第二界面的确认指令后,根据第二界面更新第一界面(请参考图15c)。15a to 15c are schematic diagrams of application scenarios of a processing method according to an embodiment of the present application. As shown in Figure 15a, the smart device receives the first message, such as "hold an emergency meeting for all staff at nine o'clock", through a preset application or service, such as WeChat, and outputs the first message including the recommended interactive instruction associated with the first message. The interface, for example, includes the first interface of "establishing a Tencent meeting room" and "establishing a Dingding meeting room" (please refer to Figure 15a), in response to meeting the first preset condition, for example, receiving a request for "establishing a Tencent meeting room" When the instruction is confirmed, and/or when it is detected that Tencent Conference is a commonly used conference application or service, a second interface is output (please refer to FIG. 15b ). Wherein, the second interface may include an interface of a Tencent conference, for example, an interface of a Tencent conference after entering a scheduled conference function. After receiving the confirmation instruction for the second interface, the first interface is updated according to the second interface (please refer to FIG. 15c).
如上,本实施例的处理方法,可以响应于第一预设操作,输出第一界面,和/或,响应于满足第一预设条件,输出第二界面,且能响应满足第二预设条件对第一界面和/或第二界面进行相应处理,因此能有效提升人机交互的效率,使用户可以直观快捷地享受服务,提高了用户体验。As above, the processing method of this embodiment can output the first interface in response to the first preset operation, and/or output the second interface in response to satisfying the first preset condition, and can respond to satisfying the second preset condition Corresponding processing is performed on the first interface and/or the second interface, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
第五实施例fifth embodiment
图16是根据第五实施例示出的处理方法的流程示意图。Fig. 16 is a schematic flowchart of a processing method according to the fifth embodiment.
在一方面,本申请首先提供一种处理方法。如图16所示,本实施例的处理方法应用于智能设备,处理方法包括:In one aspect, the present application first provides a processing method. As shown in Figure 16, the processing method of this embodiment is applied to a smart device, and the processing method includes:
步骤S1C:获取输入的第一信息;Step S1C: Obtain the input first information;
步骤S2C:响应于第一信息满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于第一信息不满足第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。Step S2C: In response to the first information meeting the second preset condition, perform corresponding processing according to the second preset strategy; and/or, in response to the first information not meeting the second preset condition and meeting the third preset condition, according to The third preset strategy performs corresponding processing.
通过上述方式,智能设备在处理请求时,考虑请求是否满足第二预设条件,然后根据判断结果按照对应的预设策略进行相应处理,可以快速确定用户的控制意图,使用户体验更佳。Through the above method, when processing a request, the smart device considers whether the request satisfies the second preset condition, and then performs corresponding processing according to the corresponding preset policy according to the judgment result, so as to quickly determine the user's control intention and make the user experience better.
示例性地,智能设备在获取用户语音信息后,进行语义解析,根据语音信息的语义判断语音信息是否包含一个确定的控制意图。如果包含一个确定的控制意图,或者能够生成或确定一个确定的控制意图,则按照控制意图进行执行。如果不包含确定的控制意图,或者不能生成或确定一个确定的控制意图,则调取其他信息进一步综合判断。Exemplarily, after acquiring the voice information of the user, the smart device performs semantic analysis, and judges whether the voice information contains a definite control intention according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If it does not contain a definite control intention, or cannot generate or determine a definite control intention, call other information for further comprehensive judgment.
可选地,第一信息可以包括语音控制指令。示例性地,车载智能设备可以获取用户的需要导航到附近医院的语音控制指令。Optionally, the first information may include voice control instructions. Exemplarily, the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital.
可选地,第一信息可以包括文字控制命令。示例性地,计算机智能设备可以获取用户的文字命令来执行播放音视频的控制指令。Optionally, the first information may include text control commands. Exemplarily, the smart computer device can obtain the user's text command to execute the control instruction of playing audio and video.
可选地,第一信息可以包括操作指令。示例性地,智能家居终端可以获取用户需要开启空调的手动操作指令。Optionally, the first information may include an operation instruction. Exemplarily, the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
可选地,第一信息满足第二预设条件,可以包括:第一信息包括至少一控制意图。示例性地,车载导航通过对文字控制命令“导航到市政府大楼”的解析,能够明确用户的文字命令包含用户需要导航到市政府大楼的控制意图。Optionally, the first information meeting the second preset condition may include: the first information includes at least one control intention. Exemplarily, by analyzing the text control command "navigate to the city hall", the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
可选地,第一信息满足第二预设条件,可以包括:根据第一信息能生成或确定至少一控制意图。示例性地,智能音箱通过接受到用户语音控制命令“此时应该来一曲《星辰大海》”的解析,能够确定用户的语音控制命令是需要播放音乐《星辰大海》。Optionally, the first information meeting the second preset condition may include: at least one control intention can be generated or determined according to the first information. Exemplarily, the smart speaker can determine that the user's voice control command needs to play the music "Stars and Seas" by analyzing the user's voice control command "It is time to play "Stars and Seas".
可选地,控制意图可以包括历史控制意图。示例性地,用户说“我饿了,来份外卖吧”的语音控制指令,智能设备基于历史人机交互记录,获取到该用户上一次进行“来份外卖”的语音交互最终选择的是需要点一份汉堡外卖。因此,智能设备将点一份汉堡外卖作为本次用户语音控制指令的控制意图。Optionally, the control intents may include historical control intents. For example, the user says "I'm hungry, order a takeaway" voice control instruction, and the smart device obtains the user's last voice interaction of "order a takeaway" based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart device will order a hamburger takeaway as the control intention of the user's voice control command.
可选地,控制意图可以包括关联控制意图。示例性地,与第一信息直接获取的控制意图的关联控制意图往往存在联动运行的情况。例如用户需要支付订单,那么用户的控制意图除了运行支付程序,还包括打开相应的购物软件的关联控制意图。再例如,在智能家居的控制中,用户发出“天亮了,开窗吧”的语音控制指令,用户的控制意图除了开窗,还包括关联的关闭照明灯控制意图。此时,智能设备不仅执行将窗户打开的控制意图,还应该执行将照明灯关闭的关联控制意图。Optionally, the control intent may include an associated control intent. Exemplarily, the control intention associated with the control intention directly obtained from the first information often has a linkage operation. For example, if the user needs to pay for an order, then the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software. For another example, in the control of a smart home, the user issues a voice control command of "it's dawn, let's open the window". The user's control intention includes not only opening the window, but also the associated control intention of turning off the lights. At this time, the smart device not only executes the control intent of opening the window, but also executes the associated control intent of turning off the light.
可选地,控制意图可以包括隐私控制意图和/或非隐私控制意图。示例性地,用户需要发送聊天记录,但智能设备检测到聊天记录内包含隐私信息。此时,智能设备需要生成提示信息,获取用户的确认之后,再执行发送聊天记录的控制意图。Optionally, the control intent may include a privacy control intent and/or a non-privacy control intent. Exemplarily, the user needs to send chat records, but the smart device detects that the chat records contain private information. At this point, the smart device needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intent of sending the chat record.
可选地,控制意图可以包括高等级控制意图和/或非高等级控制意图。在智能设备的应用程序的分类中,一部分应用程序的操作涉及用户的隐私、财产安全或者智能设备的安全运行等。如果控制意图涉及这一类应用程序的操作意图,则可以归类为高等级控制意图,相应地,其他应用程序的操作意图可以归类为非高等级控制意图。例如,涉及支付动作的 控制意图可以归类为高等级控制意图。示例性地,如果根据第一信息解析到“清空购物车”的控制意图,当前打开的购物软件为“公务采购”,此时,可以将“清空公网采购软件的购物车”归类为高等级控制意图。对于高等级控制意图,智能设备可以先输出提示信息,根据用户确认指令再进行响应。Optionally, the control intentions may include high-level control intentions and/or non-high-level control intentions. In the classification of application programs for smart devices, operations of some application programs involve user privacy, property security, or safe operation of smart devices. If the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent. For example, a control intent involving a payment action could be classified as a high-level control intent. For example, if the control intention of "clearing the shopping cart" is analyzed according to the first information, and the currently opened shopping software is "official procurement", at this time, "clearing the shopping cart of the public network procurement software" can be classified as high Hierarchical control intent. For high-level control intentions, smart devices can output prompt information first, and then respond according to user confirmation instructions.
可选地,按照第二预设策略进行相应处理,可以包括:若控制意图只有一个,则根据控制意图执行相应处理。如果根据第一信息可以解析到唯一的控制意图时,智能设备可以直接执行用户的控制意图。Optionally, performing corresponding processing according to the second preset strategy may include: if there is only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart device can directly execute the user's control intention.
可选地,按照第二预设策略进行相应处理,可以包括:若控制意图有至少两个,则根据预设选择策略确定目标控制意图,并根据目标控制意图执行相应处理。Optionally, performing corresponding processing according to the second preset strategy may include: if there are at least two control intentions, determining a target control intention according to a preset selection strategy, and performing corresponding processing according to the target control intention.
如果根据第一信息解析到的控制意图可能有多种解释时,智能设备不能直接随意执行,以免出现错误甚至发生事故。示例性地,在单位有第一车库和第二车库两个车库时,用户发出“到单位车库充电”的语音控制指令,则智能设备可以解析出“到单位第一车库充电”和“到单位第二车库充电”两个控制意图。此时,需要根据其他信息确定用户需要停车至单位的哪个车库才能获取用户的目标控制意图。If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, the user sends out the voice control instruction "charge in the unit's garage", and the smart device can parse out "charge in the unit's first garage" and "charge in the unit's garage". Second Garage Charging" two control intents. At this time, it is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
可选地,满足第三预设条件,可以包括:能够根据智能设备的第二信息确定目标控制意图。示例性地,智能设备可以获取当前的场景信息、界面信息、当前运行信息、应用信息等信息中的至少一种作为智能设备的第二信息,配合第一信息一起解析以确定目标控制意图。Optionally, meeting the third preset condition may include: being able to determine the target control intention according to the second information of the smart device. Exemplarily, the smart device may obtain at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, and analyze it together with the first information to determine the target control intention.
可选地,智能设备的第二信息可以包括智能设备的场景信息。示例性地,用户向手机发出“接通电话”的语音控制指令。此时如果空间内未发现其他人,则使用外音接通电话;如果空间内有至少两人,则使用耳机接通电话。Optionally, the second information of the smart device may include scene information of the smart device. Exemplarily, the user sends a voice control instruction of "connect the call" to the mobile phone. At this time, if no other person is found in the space, use the external voice to connect the call; if there are at least two people in the space, use the headset to connect the call.
可选地,智能设备的第二信息可以包括智能设备的时间信息。示例性地,在用户需要车载智能设备执行导航任务时,如果此时智能设备的时间为早上6点至晚上6点之间,则使用第一亮度或第一背景显示导航地图画面;如果此时智能设备的时间为晚上6点至早6点之间,则使用第二亮度或第二背景显示导航地图画面。Optionally, the second information of the smart device may include time information of the smart device. For example, when the user needs the vehicle-mounted smart device to perform a navigation task, if the time of the smart device is between 6:00 am and 6:00 pm at this time, use the first brightness or the first background to display the navigation map screen; if at this time When the time of the smart device is between 6:00 p.m. and 6:00 a.m., the second brightness or the second background is used to display the navigation map screen.
可选地,智能设备的第二信息可以包括智能设备的位置信息。示例性地,在用户需要智能设备播放视频时,如果智能设备此时的位置是在公司,则使用半屏播放或悬浮窗口播放;如果智能设备此时的位置是在家,则使用全屏播放。Optionally, the second information of the smart device may include location information of the smart device. For example, when the user needs the smart device to play a video, if the smart device is in the company at this time, use half-screen playback or floating window playback; if the smart device is at home at this time, use full-screen playback.
可选地,智能设备的第二信息可以包括智能设备的状态信息。示例性地,在用户需要智能设备接通视频电话时,如果智能设备此时处于省电状态,则以第一亮度显示;否则如果智能设备此时处于正常状态则以第二亮度显示。类似地,智能设备可能处于运动状态、开车状态等,在执行用户的控制意图时,可以对应选择相应的目标控制意图。Optionally, the second information of the smart device may include status information of the smart device. For example, when the user needs the smart device to connect to the video call, if the smart device is in a power-saving state at this time, it will be displayed at the first brightness; otherwise, if the smart device is at the normal state at this time, it will be displayed at the second brightness. Similarly, the smart device may be in a state of exercising, driving, etc., and when executing the user's control intention, the corresponding target control intention can be selected correspondingly.
可选地,智能设备的第二信息,可以包括智能设备的应用或服务信息。示例性地,在用户需要支付款项时,智能设备检索应用软件白名单或者黑名单,使用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。Optionally, the second information of the smart device may include application or service information of the smart device. Exemplarily, when the user needs to pay, the smart device searches the application software whitelist or blacklist, uses the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
可选地,智能设备的第二信息可以包括智能设备的触发对象信息。示例性地,在用户需要天气预报信息时,智能设备检测触发对象信息。如果是儿童用户则以动画显示,如果是老人用户则以语音方式播报。Optionally, the second information of the smart device may include trigger object information of the smart device. Exemplarily, when the user needs weather forecast information, the smart device detects trigger object information. If it is a child user, it will be displayed in animation, and if it is an elderly user, it will be broadcast in voice mode.
可选地,智能设备的第二信息可以包括智能设备的多个应用或服务之间的关系信息。Optionally, the second information of the smart device may include relationship information between multiple applications or services of the smart device.
多个应用或服务之间的关系信息可以是优先级关系、相互关联关系、运行内容之间的关系、运行结果之间的关系及服务界面的位置关系等。示例性地,用户需要实战游戏运行过程中需要查看短消息时,系统将短信息服务的展示窗口以悬浮窗口的形式置放在屏幕中距离游戏角色最远的一角。The relationship information between multiple applications or services may be priority relationship, inter-correlation relationship, relationship between running contents, relationship between running results, location relationship of service interfaces, and the like. For example, when the user needs to view short messages during the running of the actual combat game, the system places the display window of the short message service in the form of a floating window in the corner of the screen that is farthest from the game character.
可选地,智能设备的第二信息可以包括智能设备的关联设备信息。示例性地,用户需要智能设备提供家人驾驶的车辆状况评估服务时,智能设备通过关联的车载设备调取当前 车辆的位置信息、车速信息、动力信息、制动信息及油电信息等。Optionally, the second information of the smart device may include associated device information of the smart device. For example, when a user needs a smart device to provide a vehicle condition assessment service for family members, the smart device retrieves the current vehicle's location information, speed information, power information, braking information, fuel and electricity information, etc. through the associated on-board equipment.
可选地,智能设备的第二信息可以包括用户操作习惯。示例性地,用户通过家居智能设备要求开启空调时,家居智能设备根据用户历史操作习惯,调取用户习惯的温度设定、湿度设定、风量设定、摆风设定、定时时长等习惯性操作信息。Optionally, the second information of the smart device may include user operation habits. For example, when the user requests to turn on the air conditioner through the home smart device, the home smart device calls the user's habitual temperature setting, humidity setting, air volume setting, swing setting, and timing duration according to the user's historical operating habits. Action information.
可选地,智能设备的第二信息可以包括智能设备存储的历史交互记录。示例性地,车载智能设备在历史交互中记录了用户的单位地址。当用户发出“导航去公司”的语音操作指令时,车载智能设备调取记录的单位地址,作为导航的目的地唤醒导航服务。Optionally, the second information of the smart device may include historical interaction records stored by the smart device. Exemplarily, the in-vehicle smart device records the user's unit address in the historical interaction. When the user sends out the voice operation instruction of "navigate to the company", the on-board smart device calls the recorded unit address and wakes up the navigation service as the navigation destination.
可选地,智能设备的第二信息可以包括通过从网络设备下载获取到的历史交互记录。示例性地,用户通过第一智能设备使用认证过的身份信息,购买了国庆节上午十一点起飞的上海至深圳的机票。用户通过第二智能设备查看日程表时,第二智能设备使用用户的身份信息通过网络设备从第一智能设备或购票网站获取用户的历史购票记录,并按照时间顺序列在用户的日程表中展示。Optionally, the second information of the smart device may include historical interaction records obtained by downloading from the network device. Exemplarily, the user purchases a flight ticket from Shanghai to Shenzhen departing at 11:00 am on National Day by using the authenticated identity information through the first smart device. When the user checks the schedule through the second smart device, the second smart device uses the user's identity information to obtain the user's historical ticket purchase records from the first smart device or the ticketing website through the network device, and lists them in the user's schedule in chronological order displayed in .
可选地,智能设备的第二信息可以包括通过从关联设备获取到的历史交互记录。示例性地,用户需要车载智能设备导航至货运站取货时,车载智能设备通过关联的用户手机,从最近的订单信息或聊天信息中提取货运站的地址信息,从而确定导航目的地。Optionally, the second information of the smart device may include historical interaction records obtained from associated devices. For example, when the user needs the on-board smart device to navigate to the freight station to pick up goods, the on-board smart device extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
可选地,满足第三预设条件,可以包括:能够根据用户选择确定目标控制意图。Optionally, meeting the third preset condition may include: being able to determine the target control intention according to user selection.
如果根据第一信息解析到的控制意图可能有多种解释时,智能设备不能直接随意执行,以免出现错误甚至发生事故。此时,智能设备可以输出提示信息,由用户根据自己的真实意思选择对应的选项,以协助智能设备确定目标控制意图。输出提示信息的方式可以为语音提示、界面提示,用户可以基于语音指令、触控操作指令、手势操作指令等方式进行选择确认控制意图。If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents. At this time, the smart device can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart device to determine the target control intention. The way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
可选地,根据智能设备的第二信息确定目标控制意图,包括:根据第一信息和智能设备的第二信息按照预设规则确定或生成中间信息,根据中间信息确定控制意图。Optionally, determining the target control intention according to the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
智能设备根据获取的智能设备的第二信息,融合进第一信息后即可形成新的信息来解析得到目标控制意图。示例性地,用户向智能家居终端发出“这里现在太热了啊”的语音控制指令,如果当前的室外温度为冬季或5摄氏度,室内温度为33摄氏度,则此时的目标控制意图是需要将暖气在现有基础上降低一些。如果当前的室外温度为夏季或35摄氏度,室内温度为33摄氏度,则此时的目标控制意图是需要将空调冷气在现有基础上开大一点。After the smart device merges the acquired second information of the smart device into the first information, new information can be formed to analyze and obtain the target control intention. Exemplarily, the user sends a voice control command "It's too hot here" to the smart home terminal, if the current outdoor temperature is winter or 5 degrees Celsius, and the indoor temperature is 33 degrees Celsius, then the target control intention at this time is to set The heating is lowered on the existing basis. If the current outdoor temperature is summer or 35 degrees centigrade, and the indoor temperature is 33 degrees centigrade, then the target control intention at this time is to increase the air conditioner on the existing basis.
可选地,预设规则可以包括:若第一信息缺失部分信息,则根据智能设备的第二信息确定或生成部分信息,以使第一信息结合部分信息确定或生成中间信息。Optionally, the preset rule may include: if the first information lacks partial information, then determine or generate the partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information.
示例性地,用户向车载智能设备发出“导航回家”的语音控制指令,此时语音控制指令中并未包括家的地址。车载智能设备可以通过购物订单记录中家的地址,从而结合语音控制指令形成新的中间信息“导航前往×××小区”,进而确定目标控制意图。Exemplarily, the user sends a voice control instruction of "navigate home" to the vehicle-mounted smart device, but the address of the home is not included in the voice control instruction at this time. The on-board smart device can record the address of Zhongjia through the shopping order, so as to form new intermediate information "navigate to ××× community" in combination with the voice control command, and then determine the target control intention.
可选地,预设规则可以包括:若第一信息包括不能被识别或响应的第一部分信息,则根据智能设备的第二信息确定或生成第二部分信息,以使第一信息结合第二部分信息确定或生成中间信息。Optionally, the preset rule may include: if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information of the smart device, so that the first information can be combined with the second part Information determines or generates intermediate information.
示例性地,用户向智能设备发出“若国庆节上海至深圳的机票价格为五百元以内,则帮我订一张”的语音控制指令。智能设备从语音控制指令中无法识别出应该在哪个平台进行订票。此时,智能设备根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的中间信息“打开‘携程’应用,订一张国庆节上海至深圳的机票价格为五百元以内的机票”,进而确定目标控制意图。Exemplarily, the user sends a voice control command to the smart device, "If the price of the air ticket from Shanghai to Shenzhen on the National Day is less than 500 yuan, book one for me". Smart devices cannot recognize which platform should be used to book tickets from voice control instructions. At this time, the smart device screens out the most frequently used travel software platform according to the installed travel software platforms, combined with the voice control command, a new intermediate message is formed: "Open the 'Ctrip' application, book a National Day Shanghai-Shenzhen flight The air ticket price is less than 500 yuan", and then the target control intention is determined.
可选地,按照第三预设策略进行相应处理,可以包括:立即或延迟或停止或切换对智能设备执行控制意图对应的处理。在第一信息符合预设条件的情况下,智能设备可能确定一个明确的控制意图,此时可以立即对智能设备执行这个确定的控制意图对应的处理。在 另一情况下,在第一信息不符合预设条件时,智能设备也可能无法确定用户的控制意图或者可能确定错误的控制意图,如果继续执行有可能造成错误或重大事故及损失。因此,可以选择延迟对智能设备执行控制意图对应的处理,也可以选择停止对智能设备执行控制意图对应的处理。Optionally, performing the corresponding processing according to the third preset policy may include: immediately or delaying or stopping or switching the processing corresponding to the control intention performed on the smart device. When the first information meets the preset condition, the smart device may determine a definite control intention, and at this time, the processing corresponding to the determined control intention may be immediately performed on the smart device. In another case, when the first information does not meet the preset conditions, the smart device may not be able to determine the user's control intention or may determine a wrong control intention, and if it continues to execute, it may cause errors or major accidents and losses. Therefore, it is possible to choose to delay the execution of the processing corresponding to the control intention on the smart device, or to choose to stop the execution of the processing corresponding to the control intention on the smart device.
在另一情况下,在第一信息不符合预设条件时,智能设备也可以选择切换对智能设备执行控制意图对应的处理。示例性地,在控制意图的处理中,可以由手机切换到合适的或对应的车载智能设备进行处理,或者切换到合适的或对应的另一应用服务进行处理。例如,在手机接收到用户的“切换运动驾驶模式”的语音控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能设备进行对应处理,由车载智能设备将驾驶模式切换至运动驾驶模式。In another case, when the first information does not meet the preset condition, the smart device may also choose to switch to execute the processing corresponding to the control intention on the smart device. Exemplarily, in the processing of the control intention, the mobile phone may switch to an appropriate or corresponding vehicle-mounted smart device for processing, or switch to another appropriate or corresponding application service for processing. For example, when the mobile phone receives the user's voice control instruction of "switching the sports driving mode", since the mobile phone does not support the switching of the driving mode, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device will The driving mode switches to Sport driving mode.
可选地,按照第三预设策略进行相应处理,可以包括:输出确认信息,响应于接收到确认操作,对智能设备执行控制意图对应的处理。Optionally, performing corresponding processing according to a third preset strategy may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation.
在第一信息不符合预设条件时,智能设备对第一信息的解析可能对应多种控制意图,或者一个控制意图对应着多种执行方式。为了避免错误的执行有可能造成的错误或重大事故及损失,可以选择先向用户输出提示信息或确认信息,由用户按照自己的真实意图或执行偏好进行选择。在用户对控制意图或执行方式做出明确的选择后,再对智能设备执行相应的处理。输出提示信息的方式可以为语音提示、界面提示,用户可以基于语音指令、触控操作指令、手势操作指令等方式进行选择确认控制意图。When the first information does not meet the preset condition, the analysis of the first information by the smart device may correspond to multiple control intentions, or one control intention may correspond to multiple execution modes. In order to avoid errors or major accidents and losses that may be caused by wrong execution, you can choose to output prompt information or confirmation information to the user first, and the user can choose according to his true intention or execution preference. After the user makes a clear choice on the control intention or execution method, the corresponding processing is performed on the smart device. The way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
可选地,按照第三预设策略进行相应处理,可以包括:将控制意图对应的处理复制或转移至关联设备执行。示例性地,在手机接收到用户的“切换运动驾驶模式”的控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能设备进行对应处理,由车载智能设备将驾驶模式切换至运动驾驶模式。示例性地,在手机接收到用户的“显示汽车后置摄像头的图像”的控制指令时,手机通过远程调取车载摄像头中后置摄像头的图像信息。当手机检测到距离车载智能设备小于预设距离阈值时,将显示汽车后置摄像头的图像的处理任务切换至车载智能设备进行本地执行,可以节约处理资源,提高处理效率。Optionally, performing corresponding processing according to the third preset strategy may include: copying or transferring the processing corresponding to the control intention to an associated device for execution. For example, when the mobile phone receives the user's "switching sports driving mode" control instruction, since the mobile phone does not support the switching of driving modes, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device Switch the driving mode to Sport driving mode. For example, when the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car", the mobile phone remotely calls the image information of the rear camera in the vehicle camera. When the mobile phone detects that the distance from the vehicle-mounted smart device is less than the preset distance threshold, the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted smart device for local execution, which can save processing resources and improve processing efficiency.
可选地,按照第三预设策略进行相应处理,可以包括:在智能设备和/或关联设备上执行控制意图对应的处理。示例性地,当开启儿童模式的手机或者儿童电话手表需要执行大额支付功能时,需要关联的父母手机的同步授权服务以共同完成支付;或,直接将支付服务进行相应处理。在关联设备的执行过程中,可以是同步执行,也可以是切换执行。在智能设备与关联设备执行顺序上,可以是顺序执行或同步执行等方式,本申请对此不作限定。Optionally, performing corresponding processing according to the third preset policy may include: executing processing corresponding to the control intention on the smart device and/or associated device. Exemplarily, when a mobile phone or a child's phone watch with child mode enabled needs to perform a large-amount payment function, the synchronization authorization service of the associated parent's mobile phone is required to jointly complete the payment; or, the payment service is directly processed accordingly. During the execution process of the associated device, it may be executed synchronously or switched. In terms of the execution order of the smart device and the associated device, it may be performed sequentially or synchronously, which is not limited in this application.
可选地,除了方法还包括如下步骤:响应于第一信息不满足第二预设条件且不满足第三预设条件,按照第四预设策略进行相应处理。Optionally, in addition to the method, the method further includes the following step: in response to the fact that the first information does not satisfy the second preset condition and does not satisfy the third preset condition, perform corresponding processing according to a fourth preset policy.
在第一信息既不满足第二预设条件,又不满足第三预设条件时,无法按照第二预设策略进行处理,也无法按照第三预设策略进行处理。此时,设置第四预设策略以供智能设备进行处理,可以对用户的指令进行适当响应,提高用户体验。示例性地,智能设备通过第一信息无法确定控制意图,智能设备通过智能设备的第二信息也仍然无法确定控制意图。此时,智能设备可以请求用户重新下发指令,或者提供第三信息以确定控制意图。在另一实施例中,智能设备也可以输出提示信息,让用户选择对应的操作。在其他实施例中,智能设备也可以结束本次响应,以释放响应资源。When the first information neither satisfies the second preset condition nor the third preset condition, it cannot be processed according to the second preset strategy, nor can it be processed according to the third preset strategy. At this time, the fourth preset policy is set for processing by the smart device, which can properly respond to the user's instruction and improve user experience. Exemplarily, the smart device cannot determine the control intention through the first information, and the smart device still cannot determine the control intention through the second information of the smart device. At this point, the smart device may request the user to issue an instruction again, or provide third information to determine the control intention. In another embodiment, the smart device may also output prompt information to allow the user to select a corresponding operation. In other embodiments, the smart device may also end this response to release response resources.
可选地,获取输入的第一信息的步骤之前,还包括:对智能设备进行预设处理。Optionally, before the step of acquiring the input first information, the method further includes: performing preset processing on the smart device.
在智能设备对第一信息响应之前,可以先对智能设备进行启动、运行、休眠、唤醒、退出应用或服务等操作,以保障响应的准确性。Before the smart device responds to the first information, operations such as starting, running, sleeping, waking up, and exiting the application or service may be performed on the smart device to ensure the accuracy of the response.
图17是本申请一实施例儿童手表确定并执行语音控制指令的控制意图的示意图。Fig. 17 is a schematic diagram of a children's watch determining and executing a control intention of a voice control instruction according to an embodiment of the present application.
如图17所示,在一实施例中,儿童手表处于休眠状态。儿童用户唤醒儿童手表,发出语音控制指令:“如果奥运会学校放假,帮我买去外婆家的票,我想吃外婆做的午饭”。儿童手表的人机交互应用经过语音解析,发现儿童用户的语音控制指令需要订票,但无法直接确定定什么样的票。As shown in Figure 17, in one embodiment, the children's watch is in a sleep state. The child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma". The human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
儿童手表首先需要检索公共信息,看奥运会期间是否放假。儿童手表联网至路由器,通过路由器调取网络信息:确定北京市将于二零零八年八月八日举行奥运会开幕式当天放假一天。儿童手表确定当前定位为北京市,因此,需要执行用户的买票指令。Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games. The children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held. The children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
儿童手表通过历史聊天信息,确定“外婆家”在郑州市,有飞机和火车两种出行方式,暂时无法确定儿童用户需要哪种出行方式。儿童手表查询天气预报,确定八月八日是有雨,可能有会影响飞机停航的恶劣天气情况。因此,确定订火车票。The children's watch has determined through historical chat information that the "grandmother's house" is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs. The children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
儿童手表经过查询,八月八日中午之前能够到达郑州市的火车票有两个发车时间的选择。因此,向儿童用户弹出两个选项:1.早上六点发车的快速列车票。2.早上八点发车的高铁票。由于电量低于20%,儿童手表的状态处于低电量模式,因此以低亮度方式显示输出选项。Children's Watch After inquiry, there are two options for the departure time of the train ticket that can reach Zhengzhou City before noon on August 8. Therefore, two options pop up to the child user: 1. Express train ticket departing at six o'clock in the morning. 2. The high-speed rail ticket departing at 8:00 in the morning. Since the power is below 20%, the status of the children's watch is in low power mode, so the output option is displayed in a low brightness mode.
儿童用户选择“2.早上八点发车的高铁票”的选项后,进入订票阶段。由于智能手表不支持购物应用,因此,将订票服务转移至关联的儿童用户的智能手机执行。After the child user selects the option "2. High-speed rail ticket departing at 8:00 in the morning", it enters the ticket booking stage. Since the smart watch does not support shopping applications, the ticketing service is transferred to the associated child user's smartphone.
智能手机根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的信息“打开‘携程’应用,订一张八月八日北京至郑州早上八点发车的高铁票”。Based on the installed travel software platforms, the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure."
在用户需要支付订票款项时,手机检索应用软件白名单或者黑名单,调用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。When the user needs to pay for the ticket reservation, the mobile phone retrieves the application software whitelist or blacklist, calls the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
智能手机的第一支付应用在被唤醒后,根据预设规则,需要关联的父母手机的同步授权服务以共同完成支付。因此,远程连接关联的母亲手机,请求支付授权。After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
在支付过程中,智能手机调取关联设备银行电子签名加密优盘的密钥信息进行加密验证。During the payment process, the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
在购票成功后,由于儿童用户正在使用儿童手表玩游戏。因此,儿童手表将购票成功的展示窗口以悬浮窗口的形式,置放在屏幕中距离游戏角色最远的一角,并且以动画形式向儿童用户展示订票成功的画面。After the ticket is purchased successfully, because the child user is using the child watch to play the game. Therefore, the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
第六实施例Sixth embodiment
如图18所示,本实施例提供一种处理方法,包括如下步骤:As shown in Figure 18, this embodiment provides a processing method, including the following steps:
步骤S10:响应于第一预设操作和/或关联设备的信息,确定控制意图和/或获取至少一条推荐交互指令和/或输出第一界面;Step S10: In response to the first preset operation and/or the information of the associated device, determine the control intention and/or obtain at least one recommended interaction instruction and/or output the first interface;
步骤S20:基于预设策略对智能设备执行相应处理,和/或控制关联设备进行输出。Step S20: Execute corresponding processing on the smart device based on the preset strategy, and/or control the associated device to output.
可选地,步骤S10包括:响应于第一预设操作,根据第一预设操作和关键信息获取至少一条推荐交互指令。Optionally, step S10 includes: in response to the first preset operation, acquiring at least one recommended interaction instruction according to the first preset operation and key information.
可选地,关键信息包括以下中的至少一项:错误交互指令中的指令关键词;智能设备当前使用的功能;智能设备待触发的功能;用户身份;当前所处的应用场景;智能设备中的第一应用的信息;智能设备上的当前浏览内容信息;交互结果关键词;关联设备信息;预设信息关键词。Optionally, the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
可选地,错误交互指令中的指令关键词可以是:某一功能、启动、关闭等;智能设备当前使用的功能可以是:智能设备系统功能、智能设备上安装应用程序的功能;智能设备待触发的功能可以是:预测将要使用的下一功能;用户身份可以是:老人、小孩、新用户和老用户等;当前所处的应用场景可以是:处于特定的时间段、特定地点、儿童模式、连接状态等;智能设备中的第一应用的信息可以是:智能设备当前正在使用的应用、正在运 行的应用;智能设备上的当前浏览内容信息可以是:智能设备当前显示界面浏览内容信息、后台浏览内容信息;关联设备信息可以是:与智能设备有线连接、无线连接的设备。Optionally, the instruction keyword in the error interaction instruction may be: a certain function, startup, shutdown, etc.; the function currently used by the smart device may be: the function of the smart device system, the function of installing an application program on the smart device; The triggered function can be: predict the next function to be used; the user identity can be: old man, child, new user and old user, etc.; the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.; the information of the first application in the smart device can be: the application currently being used by the smart device, the running application; the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background; associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
可选地,步骤S10中的响应于第一预设操作,根据第一预设操作和关键信息获取至少一条推荐交互指令,包括:获取输入的交互指令的关键词信息,根据关键词信息和关键信息获取推荐交互指令。Optionally, in response to the first preset operation in step S10, obtaining at least one recommended interactive instruction according to the first preset operation and key information includes: obtaining keyword information of the input interactive instruction, Information acquisition recommended interactive instructions.
可选地,步骤S10包括:响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面;Optionally, step S10 includes: outputting the first interface in response to the first information satisfying the first preset condition, and/or outputting the second interface in response to the second information satisfying the second preset condition;
可选地,第一界面可以包括以下至少一种:用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,与预设应用或服务关联的推荐指令信息包括如下至少一项:与预设应用或服务的功能关联的推荐指令、预设应用或服务的常用历史指令信息、与预设应用或服务的运行状态关联、与预设应用或服务的对应的终端关联。Optionally, the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service The running state of the service is associated with the corresponding terminal of the preset application or service.
可选地,与第一信息关联的推荐指令信息包括如下至少一项:与第一信息的控制意图关联的推荐指令信息、与第一信息的内容关联的推荐指令信息、与第一信息对应的第一用户关联的推荐指令信息、与第一信息对应的第一终端关联的推荐指令信息。Optionally, the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
可选地,与当前场景关联的推荐指令信息包括如下至少一项:与当前时间关联的推荐指令信息、与当前地点关联的推荐指令信息、与当前的用户的身份关联的推荐指令信息、与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐指令信息、与历史指令关联的推荐指令信息、与智能设备关联的推荐指令信息、与关联设备关联的推荐指令信息。Optionally, the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
可选地,步骤S10中:响应于第一信息满足第一预设条件,输出第一界面,包括:响应于第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面;和/或响应于第一信息包括控制意图,输出与控制意图对应的第一界面;和/或响应于第一信息不能确定或生成控制意图,输出与第一信息关联的推荐指令信息对应的第一界面;和/或响应于第一信息能确定或生成多个控制意图,输出与多个控制意图对应的第一界面。Optionally, in step S10: in response to the first information satisfying the first preset condition, outputting the first interface includes: in response to the matching result of the first information and the preset information, outputting the first interface corresponding to the matching result; And/or in response to the first information including the control intention, output the first interface corresponding to the control intention; and/or in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the recommended instruction information associated with the first information An interface; and/or a plurality of control intentions can be determined or generated in response to the first information, and a first interface corresponding to the plurality of control intentions is output.
可选地,输出与匹配结果对应的第一界面,包括:响应于第一信息与预设信息相匹配,输出执行第一信息的第一界面;和/或响应于第一信息与预设信息不匹配,以及存在与第一信息的语义相似度大于预设值的预设信息,输出包括选择提示信息的第一界面,选择提示信息包括选择是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。Optionally, outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
可选地,预设信息可以但不限于包括预先存储的符合用户习惯的指令信息、和/或系统能进行响应的指令信息。示例性地,若第一信息为“开始导航”,响应于第一信息与预设信息匹配,例如与“开启高德导航”匹配,则输出执行“开启高德导航”的第一界面,例如,包括高德导航的唤醒界面。若第一信息为“上班出发”,响应于存在与第一信息的语义相似度大于预设值的预设信息,例如预设信息为“导航去公司”,则输出包括是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。此外,响应于提示信息的确认操作,将第一信息进行存储,以便后续接收到第一信息时能快速进行响应。Optionally, the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to. For example, if the first information is "Start Navigation", in response to the first information matching the preset information, for example matching "Start AutoNavi", output the first interface for executing "Start AutoNavi", for example , including the wake-up interface of AutoNavi. If the first information is "depart for work", in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "navigate to the company", then output including whether to execute the first information prompt information, and/or select whether to store the prompt information of the first information. In addition, in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
可选地,响应于第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面,包括:响应于第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,推荐指令的语言信息与预设语言信息和/或第一语言信息匹配。Optionally, in response to a matching result of the first information and preset information, outputting a first interface corresponding to the matching result includes: in response to a mismatch between the first language information of the first information and the preset language information, outputting a recommendation including In the first interface of the instruction, the language information of the recommended instruction matches the preset language information and/or the first language information.
可选地,输出与控制意图对应的第一界面,包括:响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面;和/或响应于控制意图不满足预设控制意图条件,则输出包括控制意图的第一界面,和/或输出与控制意 图关联的关联设备的信息的第一界面,和/或将包括控制意图的第一界面发送至关联设备进行输出;和/或响应于控制意图不满足预设控制意图条件,则输出包括推荐指令信息的第一界面,其中,推荐指令信息与控制意图关联和/或满足预设控制意图条件。Optionally, outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, output the first interface including recommended instruction information, wherein the recommended instruction information is associated with the control intention and/or meets the preset control intention condition .
可选地,响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面包括:响应于控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐指令信息的第一界面和/或预设应用或服务的运行界面,其中,推荐指令信息与预设应用或服务关联,和/或与第一信息关联。Optionally, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including recommended instruction information and/or a running interface of the preset application or service, wherein the recommended instruction information is associated with the preset application or service, and/or is associated with the first information associated.
可选地,输出与多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从多个控制意图中确定至少一个目标控制意图。Optionally, outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,当前场景信息包括如下至少一项:智能设备信息、界面信息、当前安装、唤醒或运行的应用或服务信息、运行信息、网络信息、关联设备信息。Optionally, the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
可选地,从多个控制意图中确定至少一个目标控制意图的步骤之后,包括:响应于确认操作,和/或响应于目标控制意图满足预设控制意图条件,和/或响应于目标控制意图,输出响应目标控制意图后的第一界面;和/或响应于未接收到确认操作,和/或目标控制意图不满足预设控制意图条件,则输出包括目标控制意图的第一界面,和/或控制关联设备输出包括目标控制意图的第一界面;和/或响应于未接收到确认操作,和/或至少一个目标控制意图不满足预设控制意图条件,则输出包括推荐指令信息的第一界面,其中,推荐指令信息与目标控制意图关联和/或满足预设控制意图条件。Optionally, after the step of determining at least one target control intention from the plurality of control intentions, it includes: responding to the confirmation operation, and/or responding to the target control intention meeting the preset control intention condition, and/or responding to the target control intention , output the first interface after responding to the target control intention; and/or in response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, then output the first interface including the target control intention, and/or Or the control associated device outputs the first interface including the target control intention; and/or in response to no confirmation operation is received, and/or at least one target control intention does not meet the preset control intention condition, then output the first interface including the recommended instruction information An interface, wherein the recommended instruction information is associated with the target control intention and/or satisfies a preset control intention condition.
可选地,预设控制意图条件可以包括如下至少一项:非高等级控制意图、非隐私控制意图、智能设备能进行响应的控制意图、非预设功能对应的控制意图。Optionally, the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
可选地,步骤S10中响应于第二信息满足第二预设条件,输出第二界面,包括:响应于第二信息与第一信息的控制意图关联,和/或第二信息对应的第二用户与第一信息对应的第一用户关联,输出第一界面和第二界面;响应于第二信息与第一界面关联,关闭第一界面后输出第二界面。Optionally, in step S10, in response to the second information satisfying the second preset condition, outputting the second interface includes: responding to the association of the second information with the control intention of the first information, and/or the second information corresponding to the second information. The user is associated with the first user corresponding to the first information, and the first interface and the second interface are output; in response to the second information being associated with the first interface, the second interface is output after closing the first interface.
可选地,步骤S10包括:响应于第一预设操作,显示第一界面和/或第二界面。Optionally, step S10 includes: displaying the first interface and/or the second interface in response to the first preset operation.
可选地,第一预设操作包括以下至少一种:唤醒、启动、运行或关闭至少一预设应用或服务;获取到第一信息;发送第一信息;在预设时长内未获取到第一信息。Optionally, the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
可选地,预设应用或服务可以包括如下至少一项:能通过语音控制的应用或服务、位于白名单中的应用或服务、没有当前用户的历史操作记录的应用或服务、有当前用户的历史操作记录的应用或服务。Optionally, the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
可选地,第一信息可以包括如下至少一项:语音控制指令、文字控制命令、手势控制指令、操作指令。示例性地,智能设备可以获取用户的需要开启腾讯会议的语音控制指令。智能电视终端可以获取用户的文字命令来执行关闭音视频的控制指令。智能家居终端可以获取用户开启空调的手动操作指令。Optionally, the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command. Exemplarily, the smart device can acquire the user's voice control instruction to start the Tencent meeting. The smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video. The smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
可选地,第一界面可以包括以下至少一种:用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,第二界面可以包括以下至少一种:用于更新第二界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the second interface may include at least one of the following: an update control for updating the second interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,与预设应用或服务关联的推荐指令信息包括如下至少一项:与预设应用或服 务的功能关联的推荐指令、预设应用或服务的常用历史指令信息、与预设应用或服务的运行状态关联、与预设应用或服务的对应的终端关联。Optionally, the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service The running state of the service is associated with the corresponding terminal of the preset application or service.
可选地,与第一信息关联的推荐指令信息包括如下至少一项:与第一信息的控制意图关联的推荐指令信息、与第一信息的内容关联的推荐指令信息、与第一信息对应的第一用户关联的推荐指令信息、与第一信息对应的第一终端关联的推荐指令信息。Optionally, the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
可选地,与当前场景关联的推荐指令信息包括如下至少一项:与当前时间关联的推荐指令信息、与当前地点关联的推荐指令信息、与当前的用户的身份关联的推荐指令信息、与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐指令信息、与历史指令关联的推荐指令信息、与智能设备关联的推荐指令信息、与关联设备关联的推荐指令信息。Optionally, the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
可选地,步骤S10中响应于第一预设操作,显示第一界面和/或第二界面,包括如下至少一项:Optionally, in step S10, in response to the first preset operation, the first interface and/or the second interface are displayed, including at least one of the following:
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能不匹配时,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:运行失败信息;与预设应用或服务运行对应的推荐指令;与运行操作关联的应用或服务和/或关联设备对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与运行操作关联的关联设备对应的推荐指令;In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following Item: operation failure information; recommended instructions corresponding to the operation of the preset application or service; recommended instructions corresponding to the application or service associated with the running operation and/or associated equipment; recommended instructions corresponding to the functional configuration of the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; a recommended instruction corresponding to an associated device associated with the running operation;
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能匹配时,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:预设应用或服务的运行界面;与运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与更新预设应用或服务的功能关联的推荐指令和/或更新控件;In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following : the running interface of the preset application or service; the recommended instruction corresponding to the running operation; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; the recommendation instruction associated with the update control; Recommended instructions that are different from the functionality of the update control; recommended instructions and/or update controls associated with the functionality of updating preset applications or services;
响应于预设应用或服务的关闭指令,显示第一界面和/或第二界面,其中,第一界面和/或第二界面包括如下至少一项:与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的应用或服务的推荐指令;In response to the closing instruction of the preset application or service, display the first interface and/or the second interface, wherein the first interface and/or the second interface include at least one of the following: an application or service associated with the preset application or service interface; recommended instructions for applications or services associated with preset applications or services;
响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:其他应用或服务与预设应用或服务的差异对应的推荐指令和/或更新控件;其他应用或服务相对预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与其他应用或服务关联的应用或服务的界面;与其他应用或服务关联的关联设备对应的推荐指令;In response to the closing instruction of the preset application or service and the starting instruction of other applications or services, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following: other applications or services and Recommended instructions and/or update controls corresponding to differences in preset applications or services; recommended instructions and/or update controls corresponding to new functions of other applications or services relative to preset applications or services; update controls for updating the first interface ; recommended instructions associated with update controls; recommended instructions with functions different from update controls; interfaces of applications or services associated with other applications or services; recommended instructions corresponding to associated devices associated with other applications or services;
响应于接收到输入的第一信息,获取第一信息中包括的控制意图,显示与控制意图对应的第一界面和/或第二界面;In response to receiving the input first information, acquire the control intention included in the first information, and display the first interface and/or the second interface corresponding to the control intention;
响应于接收到输入的第一信息,且第一信息不能确定或生成控制意图,显示与第一信息关联的推荐指令信息对应的第一界面和/或第二界面;In response to receiving the input first information, and the first information cannot determine or generate a control intention, display the first interface and/or the second interface corresponding to the recommended instruction information associated with the first information;
响应于接收到输入的第一信息,且第一信息能确定或生成多个控制意图,显示与多个控制意图对应的第一界面和/或第二界面。In response to receiving input first information, and the first information can determine or generate multiple control intentions, display the first interface and/or the second interface corresponding to the multiple control intentions.
可选地,显示与控制意图对应的第一界面和/或第二界面,包括:响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并显示响应控制意图后的第一界面和/或第二界面;和/或响应于控制意图不满足预设控制意图条件,则显示包括控制意图的第一界面和/或第二界面,和/或显示与控制意图关联的关联设备的信息的第一界面和/或第二界面;和/或响应于控制意图不满足预设控制意图条件,则显示包括推荐指令信息的第一界面和/或第二界面,其中,推荐指令信息与控制意图关联和/或满足预设控制意图条件。Optionally, displaying the first interface and/or the second interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and displaying the first interface after responding to the control intention and/or the second interface; and/or in response to the control intention not satisfying the preset control intention condition, displaying the first interface and/or the second interface including the control intention, and/or displaying the information of the associated device associated with the control intention The first interface and/or the second interface of the information; and/or in response to the control intention not meeting the preset control intention condition, displaying the first interface and/or the second interface including the recommended instruction information, wherein the recommended instruction information and The control intention is associated with and/or meets preset control intention conditions.
可选地,显示与多个控制意图对应的第一界面和/或第二界面包括如下至少一种;显示与第一控制意图对应的第一界面;显示与第二控制意图对应的第二界面;同时显示与第一控制意图对应的第一界面,以及与第二控制意图对应的第二界面;显示与第一控制意图对应的第一界面,显示与第二控制意图和第三控制意图对应的第二界面;显示第一界面,响应于用户操作指令显示第二界面。Optionally, displaying the first interface and/or the second interface corresponding to multiple control intentions includes at least one of the following: displaying the first interface corresponding to the first control intention; displaying the second interface corresponding to the second control intention ; Simultaneously display the first interface corresponding to the first control intention, and the second interface corresponding to the second control intention; display the first interface corresponding to the first control intention, and display the second interface corresponding to the second control intention and the third control intention the second interface; displaying the first interface, and displaying the second interface in response to a user operation instruction.
可选地,步骤S10包括:获取输入的第一信息和智能设备的第二信息,根据第一信息和第二信息,确定控制意图。Optionally, step S10 includes: acquiring the input first information and the second information of the smart device, and determining the control intention according to the first information and the second information.
通过上述方式,智能设备在处理请求时,可以根据输入的第一信息和智能设备的第二信息确定控制意图,然后根据确定的控制意图和预设策略进行相应处理,可以快速确定用户的控制意图,使用户体验更佳。Through the above method, when processing a request, the smart device can determine the control intention according to the input first information and the second information of the smart device, and then perform corresponding processing according to the determined control intention and the preset strategy, and can quickly determine the user's control intention , making the user experience better.
示例性地,智能设备在获取用户语音信息后,与智能设备获取的智能设备的第二信息一起进行语义解析,根据语音信息的语义判断语音信息包含的确定的控制意图。如果包含一个确定的控制意图,或者能够生成或确定一个确定的控制意图,则按照控制意图进行执行。如果不能生成或确定一个确定的控制意图,则根据智能设备的第二信息,确定控制意图后进行执行处理。Exemplarily, after the smart device acquires the voice information of the user, it performs semantic analysis together with the second information of the smart device acquired by the smart device, and judges a certain control intention included in the voice information according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If a certain control intention cannot be generated or determined, according to the second information of the smart device, the control intention is determined and then executed.
可选地,第一信息可以包括语音控制指令、文字控制命令、操作指令。Optionally, the first information may include voice control commands, text control commands, and operation commands.
可选地,第一信息满足第一预设条件,可以包括如下至少一项:第一信息包括至少一控制意图、根据第一信息能生成或确定至少一控制意图。Optionally, the first information satisfies the first preset condition, and may include at least one of the following: the first information includes at least one control intention, and at least one control intention can be generated or determined according to the first information.
可选地,根据第一信息和智能设备的第二信息,确定控制意图,包括:根据第一信息和智能设备的第二信息按照预设规则确定或生成中间信息,根据中间信息确定控制意图。Optionally, determining the control intention according to the first information and the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
可选地,预设规则可以包括如下至少一项:若第一信息缺失部分信息,则根据智能设备的第二信息确定或生成部分信息,以使第一信息结合部分信息确定或生成中间信息;若第一信息包括不能被识别或响应的第一部分信息,则根据智能设备的第二信息确定或生成第二部分信息,以使第一信息结合第二部分信息确定或生成中间信息。Optionally, the preset rule may include at least one of the following items: if the first information lacks partial information, then determine or generate partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information; If the first information includes the first part of information that cannot be recognized or responded to, the second part of information is determined or generated according to the second information of the smart device, so that the first information is combined with the second part of information to determine or generate intermediate information.
可选地,控制意图可以包括如下至少一项历史控制意图、关联控制意图、隐私控制意图和/或非隐私控制意图、高等级控制意图、非高等级控制意图。Optionally, the control intention may include at least one of the following historical control intentions, associated control intentions, privacy control intentions and/or non-privacy control intentions, high-level control intentions, and non-high-level control intentions.
可选地,根据第一信息和智能设备的第二信息,确定控制意图可以包括如下至少一项:若第一信息包括的控制意图只有一个,则根据控制意图执行相应处理;第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。Optionally, according to the first information and the second information of the smart device, determining the control intention may include at least one of the following: if the first information includes only one control intention, perform corresponding processing according to the control intention; the first information includes When there are at least two control intentions, the target control intention is determined according to a preset selection strategy.
可选地,预设选择策略,可以包括:根据智能设备的第二信息确定目标控制意图。Optionally, the preset selection strategy may include: determining the target control intention according to the second information of the smart device.
示例性地,智能设备可以获取当前的场景信息、界面信息、当前运行信息、应用信息等信息中的至少一种作为智能设备的第二信息,以确定目标控制意图。Exemplarily, the smart device may acquire at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, so as to determine the target control intention.
可选地,预设选择策略,可以包括:根据用户选择确定目标控制意图。Optionally, the preset selection strategy may include: determining the target control intention according to user selection.
可选地,智能设备的第二信息,可以包括如下至少一项:智能设备的场景信息、智能设备的时间信息、智能设备的位置信息、智能设备的状态信息、智能设备的应用或服务信息、智能设备的触发对象信息、智能设备的多个应用或服务之间的关系信息、智能设备的关联设备信息、用户操作习惯、智能设备存储的历史交互记录、从网络设备下载获取到的历史交互记录、从关联设备获取到的历史交互记录。Optionally, the second information of the smart device may include at least one of the following: scene information of the smart device, time information of the smart device, location information of the smart device, status information of the smart device, application or service information of the smart device, Trigger object information of smart devices, relationship information between multiple applications or services of smart devices, associated device information of smart devices, user operating habits, historical interaction records stored by smart devices, historical interaction records downloaded from network devices , Historical interaction records obtained from associated devices.
可选地,根据第一信息和智能设备的第二信息,确定控制意图的步骤还包括:根据第一信息和智能设备的第二信息不能确定控制意图时,按照第三预设策略进行相应处理。Optionally, the step of determining the control intention according to the first information and the second information of the smart device further includes: when the control intention cannot be determined according to the first information and the second information of the smart device, perform corresponding processing according to a third preset strategy .
可选地,步骤S20包括:响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出。Optionally, step S20 includes: in response to the second preset operation, and/or the smart device does not satisfy the preset condition, sending at least one recommended interaction instruction to the associated device for output.
可选地,智能设备不满足预设条件包括以下中的至少一项:智能设备不存在显示装置;智能设备显示装置不满足推荐交互指令的显示需求;智能设备不具备推荐交互指令的显示权限;推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not have the display authority of the recommended interaction instruction; The recommended interaction instruction is related to the associated device.
可选地,步骤S20中的响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出,包括:在关联设备的显示屏幕上优先显示和/或突出显示与关联设备相关的推荐交互指令。Optionally, in response to the second preset operation in step S20, and/or the smart device does not meet the preset condition, at least one recommended interaction instruction is sent to the associated device for output, including: prioritizing on the display screen of the associated device Display and/or highlight suggested interactive instructions related to the associated device.
可选地,步骤S20中的响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出,包括:获取至少一条推荐交互指令的数量;在至少一条推荐交互指令的数量超过阈值时,将至少一条推荐交互指令按照第一预设策略进行输出;和/或,在至少一条推荐交互指令的数量未超过阈值时,将至少一条推荐交互指令按照第二预设策略进行输出。Optionally, in response to the second preset operation in step S20, and/or the smart device does not meet the preset condition, sending at least one recommended interaction instruction to the associated device for output includes: obtaining the quantity of at least one recommended interaction instruction ; When the number of at least one recommended interaction instruction exceeds the threshold, output at least one recommended interaction instruction according to the first preset strategy; and/or, when the number of at least one recommended interaction instruction does not exceed the threshold, output at least one recommended interaction instruction The instruction is output according to the second preset strategy.
可选地,关键信息包括:智能设备中的第一应用的信息;步骤S20中的响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出,包括:获取第一应用的软件版本信息;根据软件版本信息,获取第一应用的最新版本的新增推荐交互指令;对新增推荐交互指令进行标注输出。Optionally, the key information includes: information of the first application in the smart device; in response to the second preset operation in step S20, and/or the smart device does not meet the preset condition, at least one recommended interaction instruction is sent to the associated The output of the device includes: acquiring software version information of the first application; acquiring new recommended interaction instructions of the latest version of the first application according to the software version information; and outputting the newly added recommended interaction instructions.
可选地,步骤S20包括:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理。Optionally, step S20 includes: performing corresponding processing on the first interface and/or the second interface in response to satisfying a third preset condition.
可选地,步骤S20中对第一界面和/或第二界面执行相应处理,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;输出第三界面;输出第一界面和/或第二界面至关联设备;对第一界面和/或第二界面进行处理后,输出至关联设备进行输出。Optionally, corresponding processing is performed on the first interface and/or the second interface in step S20, including at least one of the following: hiding or closing the first interface and/or the second interface; fusing or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
可选地,智能设备包括第一显示区域和第二显示区域,第一显示区域和第二显示区域均显示第一界面;步骤S20中:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理,包括:响应于第一界面满足第三预设条件,对第一显示区域和第二显示区域中的其中之一的第一界面进行处理,或同时对第一显示区域和第二显示区域显示的第一界面进行处理。Optionally, the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface; in step S20: in response to satisfying the third preset condition, the first interface and /or the second interface performs corresponding processing, including: in response to the first interface meeting the third preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first interface The first interface displayed in the display area and the second display area is processed.
可选地,步骤S20中:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理包括:响应于非单手模式下的移动操作,将第一界面中的信息通过第一显示区域与第二显示区域轮流进行显示;和/或响应于单手模式下的移动操作,调整第一界面中的信息在第一显示区域的位置。Optionally, in step S20: in response to satisfying the third preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, converting information in the first interface to The first display area and the second display area are displayed in turn; and/or the position of the information in the first interface in the first display area is adjusted in response to the movement operation in the one-handed mode.
示例性地,在智能设备为折叠手机时,响应于第一界面满足第二预设条件(例如,符合用户习惯,符合当前场景),且手机切换为折叠模式,则对第一界面进行更新,例如调整悬浮在第一界面上的弹出窗口的位置、大小等,和/或关闭第二界面等,以避免不必要的浪费。Exemplarily, when the smart device is a folding mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated, For example, adjust the position and size of the pop-up window suspended on the first interface, and/or close the second interface, etc., to avoid unnecessary waste.
可选地,步骤S20包括:对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面和/或第二界面。Optionally, step S20 includes: after processing the first interface and/or the second interface, controlling the associated device to output the processed first interface and/or the second interface.
可选地,步骤S20中:对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面和/或第二界面,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;控制第二关联设备输出处理后的第一界面和/或处理后的第二界面;控制第一关联设备输出处理后的第一界面,并控制第二关联设备输出处理后的第二界面。Optionally, in step S20: after processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: hiding or closing the first interface interface and/or the second interface; merging or merging the first interface and/or the second interface; enlarging or reducing the first interface and/or the second interface; controlling the first associated device to output the processed first interface and/or processing control the second associated device to output the processed first interface and/or the processed second interface; control the first associated device to output the processed first interface, and control the second associated device to output the processed the second interface.
可选地,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面,包括如下至少一项:响应于第一关联设备的当前用户与智能设备的当前用户匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备当前运行的应用或服务,与第一界面和/或第二界面安装或运行的应用或服务匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备的等级满足预设等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联 设备的等级高于第二关联设备的优先等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面。Optionally, controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following items: in response to matching the current user of the first associated device with the current user of the smart device, controlling The first associated device outputs the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, the application or application installed or running on the first interface and/or the second interface Service matching, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or the processed second interface.
可选地,处理后的第一界面和处理后的第二界面为同一应用界面的不同部分,或者同一应用的不同界面。Optionally, the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
可选地,步骤S20包括:根据控制意图和预设策略,对智能设备执行相应处理。Optionally, step S20 includes: performing corresponding processing on the smart device according to the control intention and the preset policy.
可选地,对智能设备执行相应处理,可以包括:立即或延迟或停止或切换对智能设备执行控制意图对应的处理。可选地,对智能设备执行相应处理,可以包括:输出确认信息,响应于接收到确认操作,对智能设备执行控制意图对应的处理。可选地,对智能设备执行相应处理,可以包括:将控制意图对应的处理复制或转移至关联设备执行。可选地,对智能设备执行相应处理,可以包括:在智能设备和/或关联设备上执行控制意图对应的处理。Optionally, performing corresponding processing on the smart device may include: immediately or delaying or stopping or switching to perform processing corresponding to the control intention on the smart device. Optionally, performing corresponding processing on the smart device may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation. Optionally, performing corresponding processing on the smart device may include: copying or transferring the processing corresponding to the control intention to the associated device for execution. Optionally, performing corresponding processing on the smart device may include: performing processing corresponding to the control intention on the smart device and/or associated device.
第七实施例Seventh embodiment
图19是根据本申请第七实施例示出的处理方法的流程示意图。如图19所示,本申请提供一种处理方法,应用于智能设备,包括:Fig. 19 is a schematic flowchart of a processing method according to a seventh embodiment of the present application. As shown in Figure 19, this application provides a processing method applied to smart devices, including:
步骤S10A:响应于第一预设操作,根据第一预设操作和关键信息获取至少一条推荐交互指令;Step S10A: In response to the first preset operation, at least one recommended interaction instruction is acquired according to the first preset operation and key information;
步骤S20A:响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出。Step S20A: In response to the second preset operation, and/or the smart device does not satisfy the preset condition, send at least one recommended interaction instruction to the associated device for output.
智能设备可以包括各种终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居设备(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),本实施例对智能设备的具体类型不进行限制。Smart devices can include various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home devices (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), this embodiment does not limit the specific types of smart devices.
示例性地,通过上述方式,智能设备可以根据第一预设操作和关键信息来确定用户操作意图,然后根据用户操作意图,获取对应的推荐交互指令,并将推荐交互指令发送到关联设备进行输出,使用户体验更佳。Exemplarily, through the above method, the smart device can determine the user's operation intention according to the first preset operation and key information, and then obtain the corresponding recommended interaction instruction according to the user's operation intention, and send the recommended interaction instruction to the associated device for output , making the user experience better.
可以理解的是,交互指令可以不限于语音交互指令,还可以是手势交互指令、动作交互指令等等,在此不进行限定。本申请下述内容中以语音交互指令进行举例说明,在使用语音交互指令时,本申请用于可以进行语音控制的智能设备,但并不只限于可以进行语音控制的智能设备,在其他方式中,还可以是,进行手势控制的智能设备等,在此不进行限定。It can be understood that the interaction instruction may not be limited to the voice interaction instruction, but may also be a gesture interaction instruction, a motion interaction instruction, etc., which are not limited here. In the following content of this application, voice interaction instructions are used as examples. When using voice interaction instructions, this application is used for smart devices that can be controlled by voice, but is not limited to smart devices that can be controlled by voice. In other ways, It may also be a smart device for gesture control, which is not limited here.
可选地,关键信息包括以下中的至少一项:错误交互指令中的指令关键词;智能设备当前使用的功能;智能设备待触发的功能;用户身份;当前所处的应用场景;智能设备中的第一应用的信息;智能设备上的当前浏览内容信息;交互结果关键词;关联设备信息;预设信息关键词。Optionally, the key information includes at least one of the following: instruction keywords in the wrong interaction instruction; functions currently used by the smart device; functions to be triggered by the smart device; user identity; information of the first application; current browsing content information on the smart device; interaction result keywords; associated device information; preset information keywords.
可选地,错误交互指令中的指令关键词可以是:某一功能、启动、关闭等;智能设备当前使用的功能可以是:智能设备系统功能、智能设备上安装应用程序的功能;智能设备待触发的功能可以是:预测将要使用的下一功能;用户身份可以是:老人、小孩、新用户和老用户等;当前所处的应用场景可以是:处于特定的时间段、特定地点、儿童模式、连接状态等;智能设备中的第一应用的信息可以是:智能设备当前正在使用的应用、正在运行的应用;智能设备上的当前浏览内容信息可以是:智能设备当前显示界面浏览内容信息、后台浏览内容信息;关联设备信息可以是:与智能设备有线连接、无线连接的设备。Optionally, the instruction keyword in the error interaction instruction may be: a certain function, startup, shutdown, etc.; the function currently used by the smart device may be: the function of the smart device system, the function of installing an application program on the smart device; The triggered function can be: predict the next function to be used; the user identity can be: old man, child, new user and old user, etc.; the current application scenario can be: in a specific time period, in a specific place, in children's mode , connection status, etc.; the information of the first application in the smart device can be: the application currently being used by the smart device, the running application; the current browsing content information on the smart device can be: the browsing content information on the current display interface of the smart device, Browsing content information in the background; associated device information can be: a device connected to a smart device with a wired connection or a wireless connection.
可选地,智能设备不满足预设条件包括以下中的至少一项:智能设备不存在显示装置;智能设备显示装置不满足推荐交互指令的显示需求;智能设备不具备推荐交互指令的显示权限;推荐交互指令与关联设备相关。Optionally, the failure of the smart device to meet the preset conditions includes at least one of the following: the smart device does not have a display device; the smart device display device does not meet the display requirements of the recommended interaction instruction; the smart device does not have the display authority of the recommended interaction instruction; The recommended interaction instruction is related to the associated device.
可选地,步骤S10A,包括:获取输入的交互指令的关键词信息,根据关键词信息和关 键信息获取推荐交互指令。示例性地,可以通过关键词信息进一步缩小推荐交互指令的范围,例如,输入的关键词为启动、关闭时,获取与关键信息相关的启动类推荐交互指令、关闭类推荐交互指令等。在用户输入了交互指令的关键词信息时,从根据关键信息获取的交互指令中获取符合关键词的推荐交互指令,便于用户实现快速精准的得到想要的交互指令,节约时间、提高准确率。Optionally, step S10A includes: obtaining keyword information of the input interactive instruction, and obtaining recommended interactive instructions according to the keyword information and key information. Exemplarily, the scope of recommended interaction instructions can be further narrowed by keyword information, for example, when the input keywords are startup and shutdown, start-up recommended interaction instructions and shutdown-related recommended interaction instructions related to key information are obtained. When the user enters the keyword information of the interactive instruction, the recommended interactive instruction matching the keyword is obtained from the interactive instructions obtained according to the key information, which facilitates the user to quickly and accurately obtain the desired interactive instruction, saves time and improves accuracy.
可选地,步骤S20A,包括:在关联设备的显示屏幕上优先显示和/或突出显示与关联设备相关的推荐交互指令。Optionally, step S20A includes: preferentially displaying and/or highlighting recommended interaction instructions related to the associated device on the display screen of the associated device.
在推荐交互指令中存在与关联设备相关的交互指令时,对相应交互指令进行标记,以优先显示和/或突出显示相应交互指令。When there is an interaction instruction related to the associated device in the recommended interaction instruction, the corresponding interaction instruction is marked, so as to preferentially display and/or highlight the corresponding interaction instruction.
可选地,步骤S20A,包括:获取至少一条推荐交互指令的数量;在至少一条推荐交互指令的数量超过阈值时,将至少一条推荐交互指令按照第一预设策略进行输出;和/或,在至少一条推荐交互指令的数量未超过阈值时,将至少一条推荐交互指令按照第二预设策略进行输出。Optionally, step S20A includes: acquiring the quantity of at least one recommended interaction instruction; when the quantity of at least one recommended interaction instruction exceeds a threshold, outputting at least one recommended interaction instruction according to a first preset strategy; and/or, When the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second preset strategy.
示例性地,智能设备的显示界面能够全部显示推荐交互指令时,直接将所有推荐交互指令在同一界面进行显示,不进行排序;在智能设备的显示界面不能够全部显示推荐交互指令时,优先显示推荐交互指令中的常用交互指令。For example, when the display interface of the smart device can display all recommended interactive instructions, all recommended interactive instructions are directly displayed on the same interface without sorting; when the display interface of the smart device cannot display all recommended interactive instructions, priority is given to displaying Commonly used interactive instructions in recommended interactive instructions.
可选地,关键信息包括:智能设备中的第一应用的信息;步骤S20A,还包括:获取第一应用的软件版本信息;根据软件版本信息,获取第一应用的最新版本的新增推荐交互指令;对新增推荐交互指令进行标注输出。Optionally, the key information includes: information about the first application in the smart device; step S20A, further includes: acquiring software version information of the first application; and acquiring new recommended interactions of the latest version of the first application according to the software version information Instructions; label and output the newly added recommended interactive instructions.
可选地,在第一应用更新版本时,相对于之前版本功能会发生变化,在第一应用新增功能时,也随之新增有对应的交互指令。Optionally, when the first application is updated, the functions of the previous version will change, and when the first application adds new functions, corresponding interactive instructions are also added accordingly.
示例性地,在第一应用的最新版本相对于之前版本新增有功能时,在推荐交互指令的显示界面中突出显示新增功能所对应的交互指令,如,加粗、使用新字进行标记,加下划线等。Exemplarily, when the latest version of the first application has new functions compared with the previous version, the interactive instructions corresponding to the newly added functions are highlighted in the display interface of recommended interactive instructions, such as bolding and marking with new words , underline, etc.
以下对基于本申请的处理方法的应用场景进行说明。请参阅图20,图20是根据本申请第七实施例示出的推荐交互指令的示意图。图20中(a)所示的是推荐交互指令类型确认界面,图20中(b)所示的是推荐交互指令查找界面,图20中(c)所示的是关联设备显示推荐交互指令界面。示例性地,在智能设备关联设备交互指令的获取请求后,根据关联设备信息,如当前正在使用应用信息从数据库中获取相关交互指令,然后发送各关联设备,通过关联设备的显示屏幕进行显示。如此,用户通过智能设备获取的推荐交互指令,能够在关联设备进行显示。The application scenarios of the processing method based on the present application will be described below. Please refer to FIG. 20 , which is a schematic diagram of a recommendation interaction instruction according to a seventh embodiment of the present application. Figure 20 (a) shows the recommended interactive instruction type confirmation interface, Figure 20 (b) shows the recommended interactive instruction search interface, and Figure 20 (c) shows the recommended interactive instruction interface displayed by the associated device . Exemplarily, after the acquisition request of the interaction instruction of the associated device of the smart device, the relevant interaction instruction is obtained from the database according to the information of the associated device, such as the application information currently in use, and then sent to each associated device for display on the display screen of the associated device. In this way, the recommended interaction instructions obtained by the user through the smart device can be displayed on the associated device.
本申请的处理方法,响应于第一预设操作,根据第一预设操作和关键信息获取至少一条推荐交互指令;响应于第二预设操作,和/或智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出。如此,在智能设备不满足预设条件时,能够将获取到的推荐交互指令发送给关联设备,使用户能够通过关联设备获取推荐交互指令,方便的用户,使用户在与智能设备进行语音交互过程中可以更为智能、便捷地进行人机交互,提高语音控制效率和用户体验。In the processing method of the present application, in response to the first preset operation, at least one recommended interactive instruction is acquired according to the first preset operation and key information; in response to the second preset operation, and/or the smart device does not meet the preset condition, the At least one recommended interaction instruction is sent to the associated device for output. In this way, when the smart device does not meet the preset conditions, the acquired recommended interaction instructions can be sent to the associated device, so that the user can obtain the recommended interaction instruction through the associated device, which is convenient for the user and enables the user to interact with the smart device during the voice interaction process. Human-computer interaction can be carried out more intelligently and conveniently, and the efficiency of voice control and user experience can be improved.
第八实施例Eighth embodiment
本申请还提供一种处理方法,图21是根据第八实施例示出的处理方法的流程示意图。The present application also provides a processing method, and FIG. 21 is a schematic flowchart of the processing method according to the eighth embodiment.
请参考图21,处理方法应用于智能设备,处理方法包括:Please refer to Figure 21, the processing method is applied to the smart device, and the processing method includes:
S10B:响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面;S10B: In response to the first information meeting the first preset condition, output the first interface, and/or, in response to the second information meeting the second preset condition, output the second interface;
S20B:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理。S20B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying the third preset condition.
通过上述方式,可以响应于第一信息满足第一预设条件,输出第一界面,和/或,响 应于第二信息满足第二预设条件,输出第二界面;和响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理,可以根据第一信息和/或第二信息快速实现人机交互,使用户体验更佳。In the manner described above, the first interface may be output in response to the first information meeting the first preset condition, and/or the second interface may be output in response to the second information meeting the second preset condition; and in response to meeting the third preset condition Assuming conditions, performing corresponding processing on the first interface and/or the second interface can quickly realize human-computer interaction according to the first information and/or the second information, so as to improve user experience.
示例性地,智能设备接收到用户输入的第一信息,例如“导航到海底捞”的语音指令,输出包括推荐指令,例如“您可以说导航到罗湖的海底捞”的第一界面后,响应于针对第一界面输入的第二信息,例如“罗湖的”,输出第二界面,其中,第二界面上可以显示有“导航到罗湖的海底捞”的确认提示信息,和/或响应“导航到罗湖的海底捞”后的响应结果,在接收到用户的确认指令时,放大第二界面中的响应结果和/或删除确认提示信息。Exemplarily, the smart device receives the first information input by the user, such as the voice command "navigate to Haidilao", and outputs the first interface including recommended instructions, such as "you can say navigate to Haidilao in Luohu", and responds Based on the second information input on the first interface, such as "Luohu's", the second interface is output, wherein, the second interface may display a confirmation prompt message of "Navigate to Haidilao in Luohu", and/or respond to "Navigation After receiving the confirmation instruction from the user, enlarge the response result in the second interface and/or delete the confirmation prompt information.
可选地,第一信息可以包括如下至少一项:语音控制指令、文字控制指令、手势控制指令、操作指令。Optionally, the first information may include at least one of the following: voice control instructions, text control instructions, gesture control instructions, and operation instructions.
示例性地,车载智能设备可以获取用户的需要导航到附近医院的语音控制指令。车载终端也可以获取需要导航到附近医院的文字控制指令。车载终端可以获取开启导航应用或服务的手动操作指令。Exemplarily, the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital. The vehicle-mounted terminal can also obtain text control instructions that need to navigate to a nearby hospital. The vehicle-mounted terminal can obtain a manual operation instruction for starting a navigation application or service.
可选地,第一界面可以包括以下至少一种:用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,与预设应用或服务关联的推荐指令信息包括如下至少一项:与预设应用或服务的功能关联的推荐指令、预设应用或服务的常用历史指令信息、与预设应用或服务的运行状态关联、与预设应用或服务的对应的终端关联。Optionally, the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service The running state of the service is associated with the corresponding terminal of the preset application or service.
示例性地,若预设应用或服务为导航应用或服务,则与预设应用或服务的功能关联的推荐指令可以包括“您可以说躲避拥堵”、“您可以说高速优先”、“您可以说经过加油站”等等。Exemplarily, if the preset application or service is a navigation application or service, the recommended instructions associated with the functions of the preset application or service may include "you can say to avoid congestion", "you can say high speed priority", "you can say Said passing the gas station" and so on.
示例性地,若第一信息为“小德、小德”,则与第一信息对应的控制意图,可以为“开启高德应用或服务”等。For example, if the first information is "Xiaode, Xiaode", the control intent corresponding to the first information may be "start Gaode application or service" and so on.
可选地,与第一信息关联的推荐指令信息包括如下至少一项:与第一信息的控制意图关联的推荐指令信息、与第一信息的内容关联的推荐指令信息、与第一信息对应的第一用户关联的推荐指令信息、与第一信息对应的第一终端关联的推荐指令信息。Optionally, the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
示例性地,若第一信息为“小德、小德,我们现在出去和小芳约会吧”,则与第一信息的控制意图关联的推荐指令信息,例如可以为“您可以说导航到海底捞”;与第一信息的内容关联的推荐指令信息,例如可以为“您可以说经过花店”;与第一信息对应的第一用户关联的推荐指令信息,例如可以为“您可以说帮忙交停车费”、“帮忙开启空调”;与第一信息对应的第一终端关联的推荐指令信息,例如可以为:“您可以说发送实时位置给小芳”等。For example, if the first information is "Xiaode, Xiaode, let's go out and date Xiaofang now", the recommended instruction information associated with the control intention of the first information can be, for example, "You can say to navigate to the seabed Fishing"; the recommended instruction information associated with the content of the first information, for example, can be "you can say that you passed the flower shop"; the recommended instruction information associated with the first user corresponding to the first information, for example, can be "you can say that you can help Pay the parking fee", "Help turn on the air conditioner"; the recommended instruction information associated with the first terminal corresponding to the first information, for example, can be: "You can say to send the real-time location to Xiaofang" and so on.
可选地,与当前场景关联的推荐指令信息包括如下至少一项:与当前时间关联的推荐指令信息、与当前地点关联的推荐指令信息、与当前的用户的身份关联的推荐指令信息、与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐指令信息、与历史指令关联的推荐指令信息、与智能设备关联的推荐指令信息、与关联设备关联的推荐指令信息。Optionally, the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
示例性地,若第一信息“小德、小德,我们现在出去约会吧”,则与当前时间关联的推荐指令信息,例如可以是“您可以说查看去小梅沙的实时路况”;与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务、与车载终端建立连接)关联的推荐指令信息,例如可以是“您可以说唤醒车机”、“您可以说发送导航信息至车机”;与历史指令关联的推荐指令信息,例如可以是“您可以说调大音量”;与智能设备关联的推荐指令信息, 例如可以是“您可以说进入睡眠模式”;与关联设备关联的推荐指令信息,例如可以是“您可以说唤醒车机”。For example, if the first information is "Xiaode, Xiaode, let's go out on a date now", the recommended instruction information associated with the current time may be, for example, "You can say to check the real-time traffic conditions to Xiaomeisha"; Recommended instruction information associated with events (for example, currently waking up, opening, running or closing applications or services, and establishing a connection with the vehicle terminal), such as "you can say to wake up the vehicle", "you can say to send navigation information to the vehicle machine"; the recommended instruction information associated with historical instructions, for example, can be "you can say to turn up the volume"; the recommended instruction information associated with smart devices, for example, can be "you can say to enter sleep mode"; The recommended instruction information may be, for example, "you can say to wake up the car".
可选地,步骤S10B:响应于第一信息满足第一预设条件,输出第一界面,包括:响应于第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面;和/或响应于第一信息包括控制意图,输出与控制意图对应的第一界面;和/或响应于第一信息不能确定或生成控制意图,输出与第一信息关联的推荐指令信息对应的第一界面;和/或响应于第一信息能确定或生成多个控制意图,输出与多个控制意图对应的第一界面。Optionally, step S10B: outputting the first interface in response to the first information meeting the first preset condition, including: outputting the first interface corresponding to the matching result in response to the matching result of the first information and the preset information; and /or in response to the first information including the control intention, output the first interface corresponding to the control intention; and/or in response to the first information being unable to determine or generate the control intention, output the first interface corresponding to the recommended instruction information associated with the first information an interface; and/or a plurality of control intentions can be determined or generated in response to the first information, and a first interface corresponding to the plurality of control intentions is output.
可选地,输出与匹配结果对应的第一界面,包括:响应于第一信息与预设信息相匹配,输出执行第一信息的第一界面;和/或响应于第一信息与预设信息不匹配,以及存在与第一信息的语义相似度大于预设值的预设信息,输出包括选择提示信息的第一界面,选择提示信息包括选择是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。Optionally, outputting the first interface corresponding to the matching result includes: outputting the first interface for executing the first information in response to the first information matching the preset information; and/or responding to the first information matching the preset information No match, and there is preset information whose semantic similarity with the first information is greater than the preset value, output the first interface including selection prompt information, the selection prompt information includes the prompt information for selecting whether to execute the first information, and/or select Whether to store the prompt information of the first message.
可选地,预设信息可以但不限于包括预先存储的符合用户习惯的指令信息、和/或系统能进行响应的指令信息。示例性地,若第一信息为“开始导航”,响应于第一信息与预设信息匹配,例如与“开启高德导航”匹配,则输出执行“开启高德导航”的第一界面,例如,包括高德导航的唤醒界面。若第一信息为“上班出发”,响应于存在与第一信息的语义相似度大于预设值的预设信息,例如预设信息为“导航去公司”,则输出包括是否执行第一信息的提示信息,和/或选择是否存储第一信息的提示信息。此外,响应于提示信息的确认操作,将第一信息进行存储,以便后续接收到第一信息时能快速进行响应。Optionally, the preset information may include, but is not limited to, pre-stored instruction information that conforms to user habits, and/or instruction information that the system can respond to. For example, if the first information is "Start Navigation", in response to the first information matching the preset information, for example matching "Start AutoNavi", output the first interface for executing "Start AutoNavi", for example , including the wake-up interface of AutoNavi. If the first information is "depart for work", in response to the presence of preset information whose semantic similarity with the first information is greater than the preset value, for example, the preset information is "navigate to the company", then output including whether to execute the first information prompt information, and/or select whether to store the prompt information of the first information. In addition, in response to the confirmation operation of the prompt information, the first information is stored, so that a quick response can be performed when the first information is subsequently received.
可选地,响应于第一信息与预设信息的匹配结果,输出与匹配结果对应的第一界面,包括:响应于第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,推荐指令的语言信息与预设语言信息和/或第一语言信息匹配。Optionally, in response to a matching result of the first information and preset information, outputting a first interface corresponding to the matching result includes: in response to a mismatch between the first language information of the first information and the preset language information, outputting a recommendation including In the first interface of the instruction, the language information of the recommended instruction matches the preset language information and/or the first language information.
示例性地,第一信息的第一语言信息与系统预设的语言信息不匹配,例如第一信息的第一语言信息为日文,系统预设的语言信息为中文,则输出包括推荐指令的第一界面,其中推荐指令包括语言信息与日文匹配的第一推荐指令,这样智能设备能与有多种语言的用户群进行交互,用户体验更好。Exemplarily, the first language information of the first information does not match the language information preset by the system, for example, the first language information of the first information is Japanese, and the language information preset by the system is Chinese, then output the first language information including the recommended instruction. An interface, wherein the recommended instruction includes the first recommended instruction whose language information matches Japanese, so that the smart device can interact with user groups with multiple languages, and the user experience is better.
可选地,输出与控制意图对应的第一界面,包括:响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面;和/或响应于控制意图不满足预设控制意图条件,则输出包括控制意图的第一界面,和/或输出与控制意图关联的关联设备的信息的第一界面,和/或将包括控制意图的第一界面发送至关联设备进行输出;和/或响应于控制意图不满足预设控制意图条件,则输出包括推荐指令信息的第一界面,其中,推荐指令信息与控制意图关联和/或满足预设控制意图条件。Optionally, outputting the first interface corresponding to the control intention includes: responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or responding to If the control intention does not meet the preset control intention conditions, output the first interface including the control intention, and/or output the first interface of the information of the associated equipment associated with the control intention, and/or send the first interface including the control intention to output to the associated device; and/or in response to the control intention not satisfying the preset control intention condition, output the first interface including recommended instruction information, wherein the recommended instruction information is associated with the control intention and/or meets the preset control intention condition .
可选地,响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并输出响应控制意图后的第一界面包括:响应于控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐指令信息的第一界面和/或预设应用或服务的运行界面,其中,推荐指令信息与预设应用或服务关联,和/或与第一信息关联。Optionally, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes: responding to the control intention meeting the preset control intention condition, waking up, starting or running At least one preset application or service, and output a first interface including recommended instruction information and/or a running interface of the preset application or service, wherein the recommended instruction information is associated with the preset application or service, and/or is associated with the first information associated.
可选地,输出与多个控制意图对应的第一界面,包括:根据当前场景信息,和/或选择指令,从多个控制意图中确定至少一个目标控制意图。Optionally, outputting the first interface corresponding to the multiple control intents includes: determining at least one target control intent from the multiple control intents according to current scene information and/or a selection instruction.
可选地,当前场景信息包括如下至少一项:智能设备信息、界面信息、当前安装、唤醒或运行的应用或服务信息、运行信息、网络信息、关联设备信息。Optionally, the current scene information includes at least one of the following: smart device information, interface information, currently installed, awakened or running application or service information, running information, network information, and associated device information.
示例性地,例如,获取到的第一信息为“开启导航”,且根据第一信息能确定或生成多个控制意图,例如“启动高德应用或服务”、“启动百度应用或服务”、等,根据当前场景信息,例如高德应用或服务为唤醒状态、当前用户常用高德应用或服务等,则可以输出包括“您可以说开启高德导航”等的第一界面,和/或输出包括高德导航的界面的第一界面等等。Exemplarily, for example, the obtained first information is "start navigation", and multiple control intentions can be determined or generated according to the first information, such as "start Gaode application or service", "start Baidu application or service", Etc., according to the current scene information, such as the Amap application or service is in the wake-up state, the current user frequently uses the Amap application or service, etc., it can output the first interface including "You can say to open the Amap navigation", and/or output Including the first interface of the interface of Gaode navigation and so on.
可选地,从多个控制意图中确定至少一个目标控制意图的步骤之后,包括:Optionally, after the step of determining at least one target control intention from the plurality of control intentions, it includes:
响应于确认操作,和/或响应于目标控制意图满足预设控制意图条件,和/或响应于目标控制意图,输出响应目标控制意图后的第一界面;和/或In response to the confirmation operation, and/or in response to the target control intention meeting the preset control intention condition, and/or in response to the target control intention, outputting the first interface after responding to the target control intention; and/or
响应于未接收到确认操作,和/或目标控制意图不满足预设控制意图条件,则输出包括目标控制意图的第一界面,和/或控制关联设备输出包括目标控制意图的第一界面;和/或In response to not receiving the confirmation operation, and/or the target control intention does not meet the preset control intention condition, outputting the first interface including the target control intention, and/or the control associated device outputting the first interface including the target control intention; and /or
响应于未接收到确认操作,和/或至少一个目标控制意图不满足预设控制意图条件,则输出包括推荐指令信息的第一界面,其中,推荐指令信息与目标控制意图关联和/或满足预设控制意图条件。In response to not receiving a confirmation operation, and/or at least one target control intention does not meet a preset control intention condition, output a first interface including recommended instruction information, wherein the recommended instruction information is associated with the target control intention and/or meets the preset control intention. Set control intent conditions.
可选地,预设控制意图条件可以包括如下至少一项:非高等级控制意图、非隐私控制意图、智能设备能进行响应的控制意图、非预设功能对应的控制意图。Optionally, the preset control intention condition may include at least one of the following: a non-high-level control intention, a non-privacy control intention, a control intention capable of responding to a smart device, and a control intention corresponding to a non-preset function.
示例性地,例如,确认至少一个目标控制意图包括“开启高德导航”,在接收到确认操作,和/或目标控制意图为非高等级控制意图和/或非隐私控制意图和/或智能设备能进行响应时,输出包括开启高德导航后的界面的第一界面。Exemplarily, for example, confirming at least one target control intent includes "starting Gaode navigation", after receiving the confirmation operation, and/or the target control intent is a non-high-level control intent and/or a non-privacy control intent and/or a smart device When it is possible to respond, output the first interface including the interface after the AutoNavi navigation is enabled.
可选地,步骤S10B中响应于第二信息满足第二预设条件,输出第二界面,包括:响应于第二信息与第一信息的控制意图关联,和/或第二信息对应的第二用户与第一信息对应的第一用户关联,输出第一界面和第二界面;响应于第二信息与第一界面关联,关闭第一界面后输出第二界面。Optionally, in step S10B, in response to the second information meeting the second preset condition, the second interface is output, including: responding to the association of the second information with the control intention of the first information, and/or the second information corresponding to the second information. The user is associated with the first user corresponding to the first information, and the first interface and the second interface are output; in response to the second information being associated with the first interface, the second interface is output after closing the first interface.
可选地,步骤S20B中对第一界面和/或第二界面执行相应处理,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;输出第三界面;输出第一界面和/或第二界面至关联设备;对第一界面和/或第二界面进行处理后,输出至关联设备进行输出。Optionally, corresponding processing is performed on the first interface and/or the second interface in step S20B, including at least one of the following: hiding or closing the first interface and/or the second interface; merging or merging the first interface and/or the second interface Two interfaces; enlarge or reduce the first interface and/or the second interface; output the third interface; output the first interface and/or the second interface to the associated device; after processing the first interface and/or the second interface, output to the associated device for output.
可选地,智能设备包括第一显示区域和第二显示区域,第一显示区域和第二显示区域均显示第一界面;步骤S20B:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理,包括:响应于第一界面满足第三预设条件,对第一显示区域和第二显示区域中的其中之一的第一界面进行处理,或同时对第一显示区域和第二显示区域显示的第一界面进行处理。Optionally, the smart device includes a first display area and a second display area, and both the first display area and the second display area display the first interface; Step S20B: In response to satisfying the third preset condition, the first interface and/or Or the second interface performs corresponding processing, including: in response to the first interface meeting the third preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first display area and the first interface displayed in the second display area for processing.
可选地,步骤S20B中:响应于满足第三预设条件,对第一界面和/或第二界面执行相应处理包括:响应于非单手模式下的移动操作,将第一界面中的信息通过第一显示区域与第二显示区域轮流进行显示;和/或响应于单手模式下的移动操作,调整第一界面中的信息在第一显示区域的位置。Optionally, in step S20B: in response to satisfying the third preset condition, performing corresponding processing on the first interface and/or the second interface includes: in response to a mobile operation in a non-single-handed mode, converting information in the first interface to The first display area and the second display area are displayed in turn; and/or the position of the information in the first interface in the first display area is adjusted in response to the movement operation in the one-handed mode.
示例性地,在智能设备为折叠手机时,响应于第一界面满足第二预设条件(例如,符合用户习惯,符合当前场景),且手机切换为折叠模式,则对第一界面进行更新,例如调整悬浮在第一界面上的弹出窗口的位置、大小等,和/或关闭第二界面等,以避免不必要的浪费。Exemplarily, when the smart device is a folding mobile phone, in response to the first interface meeting the second preset condition (for example, conforming to the user's habit, conforming to the current scene), and the mobile phone is switched to the folding mode, the first interface is updated, For example, adjust the position and size of the pop-up window suspended on the first interface, and/or close the second interface, etc., to avoid unnecessary waste.
如上,本实施例的处理方法,响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面,使得可以根据用户输入的第一信息和/或第二信息输出第一界面和/或第二界面,从而可以根据用户的控制意图/当前场景等准确地输出推荐指令信息,因此能有效提升人机交互的效率,使用户可以直观快捷地享受服务,提高了用户体验。As above, in the processing method of this embodiment, the first interface is output in response to the first information satisfying the first preset condition, and/or the second interface is output in response to the second information satisfying the second preset condition, so that the The first information and/or the second information input by the user is output to the first interface and/or the second interface, so that the recommended instruction information can be accurately output according to the user's control intention/current scene, etc., so the efficiency of human-computer interaction can be effectively improved , so that users can enjoy the service intuitively and quickly, improving the user experience.
第九实施例Ninth embodiment
在另一方面,本申请还提供一种处理方法,图22是根据第九实施例示出的交互方法的流程示意图。如图22所示,在一实施例中,应用于智能设备的处理方法包括:In another aspect, the present application further provides a processing method, and FIG. 22 is a schematic flowchart of an interaction method according to the ninth embodiment. As shown in Figure 22, in one embodiment, the processing method applied to the smart device includes:
S10BB:响应于第一预设操作,显示第一界面和/或第二界面;S10BB: display the first interface and/or the second interface in response to the first preset operation;
S20BB:对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面 和/或第二界面。S20BB: After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface.
通过上述方式,智能设备响应于第一预设操作,显示第一界面和/或第二界面,对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面和/或第二界面,可以与关联设备配合,以提升人机交互的效率,使用户可以直观快捷地享受服务,提高了用户体验。In the above manner, the smart device displays the first interface and/or the second interface in response to the first preset operation, and after processing the first interface and/or the second interface, controls the associated device to output the processed first interface and /or the second interface can cooperate with associated devices to improve the efficiency of human-computer interaction, so that users can enjoy services intuitively and quickly, and improve user experience.
示例性地,智能设备接收到输入的购买操作指令,例如“买奥特曼玩具”的语音指令,显示响应购买操作指令后的第一界面,并将第一界面中的关键信息,例如图片等进行放大显示、文字进行缩小或隐藏处理后,控制关联设备,例如儿童的平板设备,输出处理后的第一界面。Exemplarily, the smart device receives an input purchase operation instruction, such as a voice instruction of "buy Ultraman toys", displays the first interface after responding to the purchase operation instruction, and displays key information in the first interface, such as pictures, etc. After zooming in and displaying, shrinking or hiding text, control associated devices, such as children's tablet devices, and output the processed first interface.
可选地,第一预设操作包括以下至少一种:唤醒、启动、运行或关闭至少一预设应用或服务;获取到第一信息;发送第一信息;在预设时长内未获取到第一信息。Optionally, the first preset operation includes at least one of the following: waking up, starting, running or closing at least one preset application or service; obtaining the first information; sending the first information; failing to obtain the second a message.
可选地,预设应用或服务可以包括如下至少一项:能通过语音控制的应用或服务、位于白名单中的应用或服务、没有当前用户的历史操作记录的应用或服务、有当前用户的历史操作记录的应用或服务。Optionally, the preset applications or services may include at least one of the following: applications or services that can be controlled by voice, applications or services that are in the whitelist, applications or services that do not have historical operation records of the current user, applications or services that have the current user An application or service that records historical operations.
可选地,第一信息可以包括如下至少一项:语音控制指令、文字控制命令、手势控制指令、操作指令。示例性地,智能设备可以获取用户的需要开启腾讯会议的语音控制指令。智能电视终端可以获取用户的文字命令来执行关闭音视频的控制指令。智能家居终端可以获取用户开启空调的手动操作指令。Optionally, the first information may include at least one of the following: a voice control command, a text control command, a gesture control command, and an operation command. Exemplarily, the smart device can acquire the user's voice control instruction to start the Tencent meeting. The smart TV terminal can obtain the user's text command to execute the control command of turning off the audio and video. The smart home terminal can obtain the user's manual operation instruction to turn on the air conditioner.
可选地,第一界面可以包括以下至少一种:用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the first interface may include at least one of the following: an update control for updating the first interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,第二界面可以包括以下至少一种:用于更新第二界面的更新控件;与更新控件关联的推荐指令;与更新控件功能不同的推荐指令信息;预设应用或服务的唤醒界面;预设应用或服务的运行界面;与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的推荐指令信息;与第一信息对应的控制意图;与第一信息关联的推荐指令信息;根据第一信息进行响应后的界面;与当前场景关联的推荐指令信息。Optionally, the second interface may include at least one of the following: an update control for updating the second interface; a recommended instruction associated with the update control; recommended instruction information different from the function of the update control; a wake-up interface for preset applications or services ; the running interface of the preset application or service; the interface of the application or service associated with the preset application or service; the recommended instruction information associated with the preset application or service; the control intention corresponding to the first information; The recommended instruction information; the interface after responding according to the first information; the recommended instruction information associated with the current scene.
可选地,与预设应用或服务关联的推荐指令信息包括如下至少一项:与预设应用或服务的功能关联的推荐指令、预设应用或服务的常用历史指令信息、与预设应用或服务的运行状态关联、与预设应用或服务的对应的终端关联。Optionally, the recommended instruction information associated with the preset application or service includes at least one of the following: recommended instructions associated with functions of the preset application or service, common historical instruction information of the preset application or service, information related to the preset application or service The running state of the service is associated with the corresponding terminal of the preset application or service.
可选地,与第一信息关联的推荐指令信息包括如下至少一项:与第一信息的控制意图关联的推荐指令信息、与第一信息的内容关联的推荐指令信息、与第一信息对应的第一用户关联的推荐指令信息、与第一信息对应的第一终端关联的推荐指令信息。Optionally, the recommended instruction information associated with the first information includes at least one of the following: recommended instruction information associated with the control intention of the first information, recommended instruction information associated with the content of the first information, and The recommendation instruction information associated with the first user, and the recommendation instruction information associated with the first terminal corresponding to the first information.
可选地,与当前场景关联的推荐指令信息包括如下至少一项:与当前时间关联的推荐指令信息、与当前地点关联的推荐指令信息、与当前的用户的身份关联的推荐指令信息、与当前事件(例如,当前唤醒、开启、运行或关闭的应用或服务)关联的推荐指令信息、与历史指令关联的推荐指令信息、与智能设备关联的推荐指令信息、与关联设备关联的推荐指令信息。Optionally, the recommended instruction information associated with the current scene includes at least one of the following: recommended instruction information associated with the current time, recommended instruction information associated with the current location, recommended instruction information associated with the current user identity, and current Recommended instruction information associated with an event (for example, an application or service that is currently awakened, opened, running, or closed), recommended instruction information associated with historical instructions, recommended instruction information associated with a smart device, and recommended instruction information associated with an associated device.
可选地,步骤S10BB包括如下至少一项:Optionally, step S10BB includes at least one of the following:
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能不匹配时,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:运行失败信息;与预设应用或服务运行对应的推荐指令;与运行操作关联的应用或服务和/或关联设备对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与运行操作关联 的关联设备对应的推荐指令;In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following Item: operation failure information; recommended instructions corresponding to the operation of the preset application or service; recommended instructions corresponding to the application or service associated with the running operation and/or associated equipment; recommended instructions corresponding to the functional configuration of the preset application or service; An update control for updating the first interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; a recommended instruction corresponding to an associated device associated with the running operation;
响应于预设应用或服务的运行操作,在运行操作与预设应用或服务的功能匹配时,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:预设应用或服务的运行界面;与运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与更新预设应用或服务的功能关联的推荐指令和/或更新控件;In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following : the running interface of the preset application or service; the recommended instruction corresponding to the running operation; the recommended instruction corresponding to the function configuration of the preset application or service; the update control for updating the first interface; the recommendation instruction associated with the update control; Recommended instructions that are different from the functionality of the update control; recommended instructions and/or update controls associated with the functionality of updating preset applications or services;
响应于预设应用或服务的关闭指令,显示第一界面和/或第二界面,其中,第一界面和/或第二界面包括如下至少一项:与预设应用或服务关联的应用或服务的界面;与预设应用或服务关联的应用或服务的推荐指令;In response to the closing instruction of the preset application or service, display the first interface and/or the second interface, wherein the first interface and/or the second interface include at least one of the following: an application or service associated with the preset application or service interface; recommended instructions for applications or services associated with preset applications or services;
响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,显示第一界面和/或第二界面,第一界面和/或第二界面包括如下至少一项:其他应用或服务与预设应用或服务的差异对应的推荐指令和/或更新控件;其他应用或服务相对预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新第一界面的更新控件;与更新控件关联的推荐指令;与更新控件的功能不同的推荐指令;与其他应用或服务关联的应用或服务的界面;与其他应用或服务关联的关联设备对应的推荐指令;In response to the closing instruction of the preset application or service and the starting instruction of other applications or services, the first interface and/or the second interface are displayed, and the first interface and/or the second interface include at least one of the following: other applications or services and Recommended instructions and/or update controls corresponding to differences in preset applications or services; recommended instructions and/or update controls corresponding to new functions of other applications or services relative to preset applications or services; update controls for updating the first interface ; recommended instructions associated with update controls; recommended instructions with functions different from update controls; interfaces of applications or services associated with other applications or services; recommended instructions corresponding to associated devices associated with other applications or services;
响应于接收到输入的第一信息,获取第一信息中包括的控制意图,显示与控制意图对应的第一界面和/或第二界面;In response to receiving the input first information, acquire the control intention included in the first information, and display the first interface and/or the second interface corresponding to the control intention;
响应于接收到输入的第一信息,且第一信息不能确定或生成控制意图,显示与第一信息关联的推荐指令信息对应的第一界面和/或第二界面;In response to receiving the input first information, and the first information cannot determine or generate a control intention, display the first interface and/or the second interface corresponding to the recommended instruction information associated with the first information;
响应于接收到输入的第一信息,且第一信息能确定或生成多个控制意图,显示与多个控制意图对应的第一界面和/或第二界面。In response to receiving input first information, and the first information can determine or generate multiple control intentions, display the first interface and/or the second interface corresponding to the multiple control intentions.
可选地,显示与控制意图对应的第一界面和/或第二界面,包括:Optionally, displaying the first interface and/or the second interface corresponding to the control intention includes:
响应于控制意图满足预设控制意图条件,直接根据控制意图进行响应,并显示响应控制意图后的第一界面和/或第二界面;和/或In response to the control intention meeting the preset control intention condition, respond directly according to the control intention, and display the first interface and/or the second interface after responding to the control intention; and/or
响应于控制意图不满足预设控制意图条件,则显示包括控制意图的第一界面和/或第二界面,和/或显示与控制意图关联的关联设备的信息的第一界面和/或第二界面;和/或In response to the control intention not satisfying the preset control intention condition, displaying the first interface and/or the second interface including the control intention, and/or displaying the first interface and/or the second interface displaying the information of the associated device associated with the control intention interface; and/or
响应于控制意图不满足预设控制意图条件,则显示包括推荐指令信息的第一界面和/或第二界面,其中,推荐指令信息与控制意图关联和/或满足预设控制意图条件。In response to the control intention not satisfying the preset control intention condition, displaying the first interface and/or the second interface including recommended instruction information, wherein the recommended instruction information is associated with the control intention and/or meets the preset control intention condition.
可选地,显示与多个控制意图对应的第一界面和/或第二界面包括如下至少一种;显示与第一控制意图对应的第一界面;显示与第二控制意图对应的第二界面;同时显示与第一控制意图对应的第一界面,以及与第二控制意图对应的第二界面;显示与第一控制意图对应的第一界面,显示与第二控制意图和第三控制意图对应的第二界面;显示第一界面,响应于用户操作指令显示第二界面。Optionally, displaying the first interface and/or the second interface corresponding to multiple control intentions includes at least one of the following: displaying the first interface corresponding to the first control intention; displaying the second interface corresponding to the second control intention ; Simultaneously display the first interface corresponding to the first control intention, and the second interface corresponding to the second control intention; display the first interface corresponding to the first control intention, and display the second interface corresponding to the second control intention and the third control intention the second interface; displaying the first interface, and displaying the second interface in response to a user operation instruction.
可选地,步骤S20BB:对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面和/或第二界面,包括以下至少一种:隐藏或关闭第一界面和/或第二界面;融合或合并第一界面和/或第二界面;放大或缩小第一界面和/或第二界面;控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;控制第二关联设备输出处理后的第一界面和/或处理后的第二界面;控制第一关联设备输出处理后的第一界面,并控制第二关联设备输出处理后的第二界面。Optionally, step S20BB: After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface, including at least one of the following: hiding or closing the first interface and/or the second interface; merge or merge the first interface and/or the second interface; enlarge or reduce the first interface and/or the second interface; control the first associated device to output the processed first interface and/or processed the second interface; control the second associated device to output the processed first interface and/or the processed second interface; control the first associated device to output the processed first interface, and control the second associated device to output the processed Second interface.
可选地,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面,包括如下至少一项:响应于第一关联设备的当前用户与智能设备的当前用户匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备当前运行的应用或服务,与第一界面和/或第二界面安装或运行的应用或服务匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联设备的等级满足预设等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;响应于第一关联 设备的等级高于第二关联设备的优先等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面。Optionally, controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following items: in response to matching the current user of the first associated device with the current user of the smart device, controlling The first associated device outputs the processed first interface and/or the processed second interface; in response to the application or service currently running on the first associated device, the application or application installed or running on the first interface and/or the second interface Service matching, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device meeting the preset level, controlling the first associated device to output the processed first interface and/or the processed second interface; in response to the level of the first associated device being higher than the priority level of the second associated device, controlling the first associated device to output the processed first interface and/or the processed second interface.
可选地,处理后的第一界面和处理后的第二界面为同一应用界面的不同部分,或者同一应用的不同界面。Optionally, the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
示例性地,例如,智能设备接收到输入的购买操作指令,例如“买奥特曼玩具和芭比娃娃”的语音指令,显示响应购买操作指令中的“买奥特曼玩具”后的第一界面,和响应购买操作指令中的“芭比娃娃”后的第二界面,并将第一界面和第二界面分别进行处理后,例如图片等进行放大显示、文字进行缩小或隐藏处理后,分别对应输出至第一关联设备和第二关联设备,例如儿子的平板设备和女儿的平板设备进行显示。可选地,第一界面和第二界面可以为同一应用的不同界面,例如第一界面为淘宝搜索“奥特曼”后的响应界面,第二界面为淘宝搜索“芭比娃娃”后的响应界面;第一界面和第二界面也可以为不同应用的不同界面,例如第一界面为淘宝的运行界面,第二界面为京东的运行界面。Exemplarily, for example, the smart device receives an input purchase operation instruction, such as a voice instruction of "buy Ultraman toys and Barbie dolls", and displays the first interface after responding to "buy Ultraman toys" in the purchase operation instruction , and the second interface after responding to the "Barbie doll" in the purchase operation instruction, and after processing the first interface and the second interface respectively, such as zooming in and displaying pictures, shrinking or hiding text, corresponding output to the first associated device and the second associated device, for example, the son's tablet device and the daughter's tablet device for display. Optionally, the first interface and the second interface may be different interfaces of the same application, for example, the first interface is the response interface after searching for "Ultraman" on Taobao, and the second interface is the response interface after searching "Barbie" on Taobao ; The first interface and the second interface may also be different interfaces of different applications, for example, the first interface is the running interface of Taobao, and the second interface is the running interface of JD.com.
本实施例的处理方法响应于第一预设操作,显示第一界面和/或第二界面;对第一界面和/或第二界面进行处理后,控制关联设备输出处理后的第一界面和/或第二界面,从而可以实现智能设备与关联设备之间的界面互联,因此能有效提升人机交互的效率,使用户可以直观快捷地享受服务,提高了用户体验。The processing method of this embodiment displays the first interface and/or the second interface in response to the first preset operation; after processing the first interface and/or the second interface, the associated device is controlled to output the processed first interface and /or the second interface, so that the interface interconnection between the smart device and the associated device can be realized, so the efficiency of human-computer interaction can be effectively improved, the user can enjoy the service intuitively and quickly, and the user experience is improved.
第十实施例Tenth embodiment
另一方面,本申请还提供一种处理方法,图23是根据第十实施例示出的处理方法的流程示意图。On the other hand, the present application further provides a processing method, and FIG. 23 is a schematic flowchart of the processing method according to the tenth embodiment.
请参考图23,处理方法应用于智能设备,处理方法包括:Please refer to Figure 23, the processing method is applied to the smart device, and the processing method includes:
步骤S10C:获取输入的第一信息和智能设备的第二信息,根据第一信息和第二信息,确定控制意图;Step S10C: Obtain the input first information and the second information of the smart device, and determine the control intention according to the first information and the second information;
步骤S20C:根据控制意图和预设策略,对智能设备执行相应处理。Step S20C: Execute corresponding processing on the smart device according to the control intention and the preset policy.
通过上述方式,智能设备在处理请求时,可以根据输入的第一信息和智能设备的第二信息确定控制意图,然后根据确定的控制意图和预设策略进行相应处理,可以快速确定用户的控制意图,使用户体验更佳。Through the above method, when processing a request, the smart device can determine the control intention according to the input first information and the second information of the smart device, and then perform corresponding processing according to the determined control intention and the preset strategy, and can quickly determine the user's control intention , making the user experience better.
示例性地,智能设备在获取用户语音信息后,与智能设备获取的智能设备的第二信息一起进行语义解析,根据语音信息的语义判断语音信息包含的确定的控制意图。如果包含一个确定的控制意图,或者能够生成或确定一个确定的控制意图,则按照控制意图进行执行。如果不能生成或确定一个确定的控制意图,则根据智能设备的第二信息,确定控制意图后进行执行处理。Exemplarily, after the smart device acquires the voice information of the user, it performs semantic analysis together with the second information of the smart device acquired by the smart device, and judges a certain control intention contained in the voice information according to the semantics of the voice information. If a definite control intent is included, or if a definite control intent can be generated or determined, then the control intent is followed. If a certain control intention cannot be generated or determined, according to the second information of the smart device, the control intention is determined and then executed.
可选地,第一信息可以包括语音控制指令。示例性地,车载智能设备可以获取用户的需要导航到附近医院的语音控制指令。Optionally, the first information may include voice control instructions. Exemplarily, the in-vehicle smart device may obtain the user's voice control instruction to navigate to a nearby hospital.
可选地,第一信息可以包括文字控制命令。示例性地,计算机智能设备可以获取用户的文字命令来执行播放音视频的控制指令。Optionally, the first information may include text control commands. Exemplarily, the smart computer device can obtain the user's text command to execute the control instruction of playing audio and video.
可选地,第一信息可以包括操作指令。示例性地,智能家居终端可以获取用户需要开启空调的手动操作指令。Optionally, the first information may include an operation instruction. Exemplarily, the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
可选地,可以通过对第一信息解析,在第一信息满足第一预设条件时,按照第一预设策略进行相应处理。在第一信息不满足第一预设条件时,判断第一信息满足第二预设条件,从而按照第二预设策略进行相应处理。Optionally, by parsing the first information, when the first information satisfies the first preset condition, corresponding processing is performed according to the first preset policy. When the first information does not satisfy the first preset condition, it is judged that the first information satisfies the second preset condition, so as to perform corresponding processing according to the second preset policy.
可选地,第一信息满足第一预设条件,可以包括:第一信息包括至少一控制意图。示例性地,车载导航通过对文字控制命令“导航到市政府大楼”的解析,能够明确用户的文字命令包含用户需要导航到市政府大楼的控制意图。Optionally, the first information meeting the first preset condition may include: the first information includes at least one control intention. Exemplarily, by analyzing the text control command "navigate to the city hall", the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
可选地,第一信息满足第一预设条件,可以包括:根据第一信息能生成或确定至少一 控制意图。示例性地,智能音箱通过接受到用户语音控制命令“此时应该来一曲《星辰大海》”的解析,能够确定用户的语音控制命令是需要播放音乐《星辰大海》。Optionally, the first information meeting the first preset condition may include: at least one control intention can be generated or determined according to the first information. Exemplarily, the smart speaker can determine that the user's voice control command needs to play the music "Stars and Seas" by analyzing the user's voice control command "It is time to play "Stars and Seas".
可选地,根据第一信息和智能设备的第二信息,确定控制意图,包括:根据第一信息和智能设备的第二信息按照预设规则确定或生成中间信息,根据中间信息确定控制意图。Optionally, determining the control intention according to the first information and the second information of the smart device includes: determining or generating intermediate information according to a preset rule according to the first information and the second information of the smart device, and determining the control intention according to the intermediate information.
智能设备根据获取的智能设备的第二信息,融合进第一信息后即可形成新的信息来解析得到目标控制意图。示例性地,用户向智能家居终端发出“这里现在太热了啊”的语音控制指令,如果当前的室外温度为冬季或5摄氏度,室内温度为33摄氏度,则此时的目标控制意图是需要将暖气在现有基础上降低一些。如果当前的室外温度为夏季或35摄氏度,室内温度为33摄氏度,则此时的目标控制意图是需要将空调冷气在现有基础上开大一点。After the smart device merges the acquired second information of the smart device into the first information, new information can be formed to analyze and obtain the target control intention. Exemplarily, the user sends a voice control command "It's too hot here" to the smart home terminal, if the current outdoor temperature is winter or 5 degrees Celsius, and the indoor temperature is 33 degrees Celsius, then the target control intention at this time is to set The heating is lowered on the existing basis. If the current outdoor temperature is summer or 35 degrees centigrade, and the indoor temperature is 33 degrees centigrade, then the target control intention at this time is to increase the air conditioner on the existing basis.
可选地,预设规则可以包括:若第一信息缺失部分信息,则根据智能设备的第二信息确定或生成部分信息,以使第一信息结合部分信息确定或生成中间信息。Optionally, the preset rule may include: if the first information lacks partial information, then determine or generate the partial information according to the second information of the smart device, so that the first information can be combined with the partial information to determine or generate intermediate information.
示例性地,用户向车载智能设备发出“导航回家”的语音控制指令,此时语音控制指令中并未包括家的地址。车载智能设备可以通过购物订单记录中的历史交互记录中的家的地址,从而结合语音控制指令形成新的中间信息“导航前往×××小区”,进而再进一步确定目标控制意图。Exemplarily, the user sends a voice control instruction of "navigate home" to the vehicle-mounted smart device, but the address of the home is not included in the voice control instruction at this time. The vehicle-mounted smart device can use the address of the home in the historical interaction record in the shopping order record to form new intermediate information "navigate to ××× community" in combination with the voice control command, and then further determine the target control intention.
可选地,预设规则可以包括:若第一信息包括不能被识别或响应的第一部分信息,则根据智能设备的第二信息确定或生成第二部分信息,以使第一信息结合第二部分信息确定或生成中间信息。Optionally, the preset rule may include: if the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information of the smart device, so that the first information can be combined with the second part Information determines or generates intermediate information.
示例性地,用户向智能设备发出“若国庆节上海至深圳的机票价格为五百元以内,则帮我订一张”的语音控制指令。智能设备从语音控制指令中无法识别出应该在哪个平台进行订票。此时,智能设备根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的中间信息“打开‘携程’应用,订一张国庆节上海至深圳的机票价格为五百元以内的机票”,进而确定目标控制意图。Exemplarily, the user sends a voice control command to the smart device, "If the price of the air ticket from Shanghai to Shenzhen on the National Day is less than 500 yuan, book one for me". Smart devices cannot recognize which platform should be used to book tickets from voice control instructions. At this time, the smart device screens out the most frequently used travel software platform according to the installed travel software platforms, combined with the voice control command, a new intermediate message is formed: "Open the 'Ctrip' application, book a National Day Shanghai-Shenzhen flight The air ticket price is less than 500 yuan", and then the target control intention is determined.
可选地,控制意图可以包括历史控制意图。示例性地,用户说“我饿了,来份外卖吧”的语音控制指令,智能设备基于历史人机交互记录,获取到该用户上一次进行“来份外卖”的语音交互最终选择的是需要点一份汉堡外卖。因此,智能设备将点一份汉堡外卖作为本次用户语音控制指令的控制意图。Optionally, the control intents may include historical control intents. For example, the user says "I'm hungry, order a takeaway" voice control instruction, and the smart device obtains the user's last voice interaction of "order a takeaway" based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart device will order a hamburger takeaway as the control intention of the user's voice control command.
可选地,控制意图可以包括关联控制意图。示例性地,与第一信息直接获取的控制意图的关联控制意图往往存在联动运行的情况。例如用户需要支付订单,那么用户的控制意图除了运行支付程序,还包括打开相应的购物软件的关联控制意图。再例如,在智能家居的控制中,用户发出“天亮了,开窗吧”的语音控制指令,用户的控制意图除了开窗,还包括关联的关闭照明灯控制意图。此时,智能设备不仅执行将窗户打开的控制意图,还应该执行将照明灯关闭的关联控制意图。Optionally, the control intent may include an associated control intent. Exemplarily, the control intention associated with the control intention directly obtained from the first information often has a linkage operation. For example, if the user needs to pay for an order, then the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software. For another example, in the control of a smart home, the user issues a voice control command of "It's dawn, let's open the window". The user's control intention includes not only opening the window, but also the associated control intention of turning off the lights. At this time, the smart device not only executes the control intent of opening the window, but also executes the associated control intent of turning off the light.
可选地,控制意图可以包括隐私控制意图和/或非隐私控制意图。示例性地,用户需要发送聊天记录,但智能设备检测到聊天记录内包含隐私信息。此时,智能设备需要生成提示信息,获取用户的确认之后,再执行发送聊天记录的控制意图。Optionally, the control intent may include a privacy control intent and/or a non-privacy control intent. Exemplarily, the user needs to send chat records, but the smart device detects that the chat records contain private information. At this point, the smart device needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intent of sending the chat record.
可选地,控制意图可以包括高等级控制意图和/或非高等级控制意图。在智能设备的应用程序的分类中,一部分应用程序的操作涉及用户的隐私、财产安全或者智能设备的安全运行等。如果控制意图涉及这一类应用程序的操作意图,则可以归类为高等级控制意图,相应地,其他应用程序的操作意图可以归类为非高等级控制意图。例如,涉及支付动作的控制意图可以归类为高等级控制意图。示例性地,如果根据第一信息解析到“清空购物车”的控制意图,当前打开的购物软件为“公务采购”,此时,可以将“清空公网采购软件的购物车”归类为高等级控制意图。对于高等级控制意图,智能设备可以先输出提示信息,根据用户确认指令再进行响应。Optionally, the control intentions may include high-level control intentions and/or non-high-level control intentions. In the classification of application programs for smart devices, operations of some application programs involve user privacy, property security, or safe operation of smart devices. If the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent. For example, control intentions involving payment actions can be classified as high-level control intentions. For example, if the control intention of "clearing the shopping cart" is analyzed according to the first information, and the currently opened shopping software is "official procurement", at this time, "clearing the shopping cart of the public network procurement software" can be classified as high Hierarchical control intent. For high-level control intentions, smart devices can output prompt information first, and then respond according to user confirmation instructions.
可选地,根据第一信息和智能设备的第二信息,确定控制意图可以包括:若第一信息包括的控制意图只有一个,则根据控制意图执行相应处理。如果根据第一信息可以解析到唯一的控制意图时,智能设备可以直接执行用户的控制意图。Optionally, determining the control intention according to the first information and the second information of the smart device may include: if the first information includes only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart device can directly execute the user's control intention.
可选地,根据第一信息和智能设备的第二信息,确定控制意图可以包括:第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。如果根据第一信息解析到的控制意图可能有多种解释时,智能设备不能直接随意执行,以免出现错误甚至发生事故。示例性地,在单位有第一车库和第二车库两个车库时,用户发出“到单位车库充电”的语音控制指令,则智能设备可以解析出“到单位第一车库充电”和“到单位第二车库充电”两个控制意图。需要根据其他信息确定用户需要停车至单位的哪个车库才能获取用户的目标控制意图。Optionally, determining the control intention according to the first information and the second information of the smart device may include: when at least two control intentions are included in the first information, determining the target control intention according to a preset selection strategy. If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it at will, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, the user sends out the voice control command "charge in the unit's garage", and the smart device can parse out "charge in the unit's first garage" and "charge in the unit's garage". Second Garage Charging" two control intents. It is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
可选地,预设选择策略,可以包括:根据智能设备的第二信息确定目标控制意图。Optionally, the preset selection strategy may include: determining the target control intention according to the second information of the smart device.
示例性地,智能设备可以获取当前的场景信息、界面信息、当前运行信息、应用信息等信息中的至少一种作为智能设备的第二信息,以确定目标控制意图。Exemplarily, the smart device may acquire at least one of current scene information, interface information, current running information, application information and other information as the second information of the smart device, so as to determine the target control intention.
可选地,预设选择策略,可以包括:根据用户选择确定目标控制意图。如果根据第一信息解析到的控制意图可能有多种解释时,智能设备不能直接随意执行,以免出现错误甚至发生事故。此时,智能设备可以输出提示信息,由用户根据自己的真实意思选择对应的选项,以协助智能设备确定目标控制意图。Optionally, the preset selection strategy may include: determining the target control intention according to user selection. If the control intention analyzed according to the first information may have multiple interpretations, the smart device cannot directly execute it arbitrarily, so as to avoid errors or even accidents. At this time, the smart device can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart device to determine the target control intention.
可选地,智能设备的第二信息,可以包括智能设备的场景信息。示例性地,用户向智能设备发出“接通电话”的语音控制指令。此时如果空间内未发现其他人,则使用外音接通电话;如果空间内有至少两人,则使用耳机接通电话。Optionally, the second information of the smart device may include scene information of the smart device. Exemplarily, the user sends a voice control instruction of "connect the phone" to the smart device. At this time, if no other person is found in the space, use the external voice to connect the call; if there are at least two people in the space, use the headset to connect the call.
可选地,智能设备的第二信息,可以包括智能设备的时间信息。示例性地,在用户需要车载智能设备执行导航任务时,如果此时智能设备的时间为早上6点至晚上6点之间,则使用第一亮度或第一背景显示导航地图画面;如果此时智能设备的时间为晚上6点至早6点之间,则使用第二亮度或第二背景显示导航地图画面。Optionally, the second information of the smart device may include time information of the smart device. For example, when the user needs the vehicle-mounted smart device to perform a navigation task, if the time of the smart device is between 6:00 am and 6:00 pm at this time, use the first brightness or the first background to display the navigation map screen; if at this time When the time of the smart device is between 6:00 p.m. and 6:00 a.m., the second brightness or the second background is used to display the navigation map screen.
可选地,智能设备的第二信息,可以包括智能设备的位置信息。示例性地,在用户需要智能设备播放视频时,如果智能设备此时的位置是在公司,则使用半屏播放或悬浮窗口播放;如果智能设备此时的位置是在家,则使用全屏播放。Optionally, the second information of the smart device may include location information of the smart device. For example, when the user needs the smart device to play a video, if the smart device is in the company at this time, use half-screen playback or floating window playback; if the smart device is at home at this time, use full-screen playback.
可选地,智能设备的第二信息,可以包括智能设备的状态信息。示例性地,在用户需要智能设备接通视频电话时,如果智能设备此时处于省电状态,则以第一亮度显示;否则如果智能设备此时处于正常状态则以第二亮度显示。类似地,智能设备可能处于运动状态、开车状态等,在执行用户的控制意图时,可以对应选择相应的目标控制意图。Optionally, the second information of the smart device may include status information of the smart device. For example, when the user needs the smart device to connect to the video call, if the smart device is in a power-saving state at this time, it will be displayed at the first brightness; otherwise, if the smart device is at the normal state at this time, it will be displayed at the second brightness. Similarly, the smart device may be in a state of exercising, driving, etc., and when executing the user's control intention, the corresponding target control intention can be selected correspondingly.
可选地,智能设备的第二信息,可以包括智能设备的应用或服务信息。示例性地,在用户需要支付款项时,智能设备检索应用软件白名单或者黑名单,使用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。Optionally, the second information of the smart device may include application or service information of the smart device. Exemplarily, when the user needs to pay, the smart device searches the application software whitelist or blacklist, uses the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
可选地,智能设备的第二信息,可以包括智能设备的触发对象信息。示例性地,在用户需要天气预报信息时,智能设备检测触发对象信息。如果是儿童用户则以动画显示,如果是老人用户则以语音方式播报。Optionally, the second information of the smart device may include trigger object information of the smart device. Exemplarily, when the user needs weather forecast information, the smart device detects trigger object information. If it is a child user, it will be displayed in animation, and if it is an elderly user, it will be broadcast in voice mode.
可选地,智能设备的第二信息,可以包括智能设备的多个应用或服务之间的关系信息。多个应用或服务之间的关系信息可以是优先级关系、相互关联关系、运行内容之间的关系、运行结果之间的关系及服务界面的位置关系等。示例性地,用户需要实战游戏运行过程中需要查看短消息时,系统将短信息服务的展示窗口以悬浮窗口的形式置放在屏幕中距离游戏角色最远的一角。Optionally, the second information of the smart device may include relationship information between multiple applications or services of the smart device. The relationship information between multiple applications or services may be priority relationship, inter-correlation relationship, relationship between running contents, relationship between running results, location relationship of service interfaces, and the like. For example, when the user needs to view short messages during the running of the actual combat game, the system places the display window of the short message service in the form of a floating window in the corner of the screen that is farthest from the game character.
可选地,智能设备的第二信息,可以包括智能设备的关联设备信息。示例性地,用户需要智能设备提供家人驾驶的车辆状况评估服务时,智能设备通过关联的车载设备调取当前车辆的位置信息、车速信息、动力信息、制动信息及油电信息等。Optionally, the second information of the smart device may include associated device information of the smart device. For example, when a user needs a smart device to provide a vehicle condition assessment service for family members, the smart device retrieves the current vehicle's location information, speed information, power information, braking information, fuel and electricity information, etc. through the associated in-vehicle device.
可选地,智能设备的第二信息,可以包括用户操作习惯。示例性地,用户通过智能家居终端要求开启空调时,智能家居终端根据用户历史操作习惯,调取用户习惯的温度设定、湿度设定、风量设定、摆风设定、定时时长等习惯性操作信息。Optionally, the second information of the smart device may include user operation habits. For example, when the user requests to turn on the air conditioner through the smart home terminal, the smart home terminal retrieves the user's habitual temperature setting, humidity setting, air volume setting, swing setting, timing duration, etc. according to the user's historical operating habits. Action information.
可选地,智能设备的第二信息,可以包括智能设备存储的历史交互记录。示例性地,车载智能设备在历史交互中记录了用户的单位地址。当用户发出“导航去公司”的语音操作指令时,车载智能设备调取记录的单位地址,作为导航的目的地唤醒导航服务。Optionally, the second information of the smart device may include historical interaction records stored by the smart device. Exemplarily, the in-vehicle smart device records the user's unit address in the historical interaction. When the user sends out the voice operation instruction of "navigate to the company", the on-board smart device calls the recorded unit address and wakes up the navigation service as the navigation destination.
可选地,智能设备的第二信息,可以包括通过从网络设备下载获取到的历史交互记录。示例性地,用户通过第一智能设备使用认证过的身份信息,购买了国庆节上午十一点起飞的上海至深圳的机票。用户通过第二智能设备查看日程表时,第二智能设备使用用户的身份信息通过网络设备从第一智能设备或购票网站获取用户的历史购票记录,并按照时间顺序列在用户的日程表中展示。Optionally, the second information of the smart device may include historical interaction records obtained by downloading from network devices. Exemplarily, the user purchases a flight ticket from Shanghai to Shenzhen departing at 11:00 am on National Day by using the authenticated identity information through the first smart device. When the user checks the schedule through the second smart device, the second smart device uses the user's identity information to obtain the user's historical ticket purchase records from the first smart device or the ticketing website through the network device, and lists them in the user's schedule in chronological order displayed in .
可选地,智能设备的第二信息,可以包括通过从关联设备获取到的历史交互记录。示例性地,用户需要车载智能设备导航至货运站取货时,车载智能设备通过关联的用户手机,从最近的订单信息或聊天信息中提取货运站的地址信息,从而确定导航目的地。Optionally, the second information of the smart device may include historical interaction records obtained from associated devices. For example, when the user needs the on-board smart device to navigate to the freight station to pick up goods, the on-board smart device extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
可选地,对智能设备执行相应处理,可以包括:立即或延迟或停止或切换对智能设备执行控制意图对应的处理。在第一信息不符合预设条件的情况下,智能设备可能确定一个明确的控制意图,此时可以立即对智能设备执行这个确定的控制意图对应的处理。在另一情况下,在第一信息不符合预设条件时,智能设备也可能无法确定用户的控制意图或者可能确定错误的控制意图,如果继续执行有可能造成错误或重大事故及损失。因此,可以选择延迟对智能设备执行控制意图对应的处理,也可以选择停止对智能设备执行控制意图对应的处理。在另一情况下,在第一信息不符合预设条件时,智能设备也可以选择切换对智能设备执行控制意图对应的处理。示例性地,在控制意图的处理中,可以由手机切换到合适的或对应的车载智能设备进行处理,或者切换到合适的或对应的另一应用服务进行处理。例如,在手机接收到用户的“切换运动驾驶模式”的语音控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能设备进行对应处理,由车载智能设备将驾驶模式切换至运动驾驶模式。Optionally, performing corresponding processing on the smart device may include: immediately or delaying or stopping or switching to perform processing corresponding to the control intention on the smart device. In the case that the first information does not meet the preset condition, the smart device may determine a definite control intention, and at this time, the processing corresponding to the determined control intention may be immediately performed on the smart device. In another case, when the first information does not meet the preset conditions, the smart device may not be able to determine the user's control intention or may determine a wrong control intention, and if it continues to execute, it may cause errors or major accidents and losses. Therefore, it is possible to choose to delay the execution of the processing corresponding to the control intention on the smart device, or to choose to stop the execution of the processing corresponding to the control intention on the smart device. In another case, when the first information does not meet the preset condition, the smart device may also choose to switch to execute the processing corresponding to the control intention on the smart device. Exemplarily, in the processing of the control intention, the mobile phone may switch to an appropriate or corresponding vehicle-mounted smart device for processing, or switch to another appropriate or corresponding application service for processing. For example, when the mobile phone receives the user's voice control instruction of "switching the sports driving mode", since the mobile phone does not support the switching of the driving mode, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device will The driving mode switches to Sport driving mode.
可选地,对智能设备执行相应处理,可以包括:输出确认信息,响应于接收到确认操作,对智能设备执行控制意图对应的处理。在第一信息不符合预设条件时,智能设备对第一信息的解析可能对应多种控制意图,或者一个控制意图对应着多种执行方式。为了避免错误的执行有可能造成的错误或重大事故及损失,可以选择先向用户输出提示信息或确认信息,由用户按照自己的真实意图或执行偏好进行选择。在用户对控制意图或执行方式做出明确的选择后,再对智能设备执行相应的处理。输出提示信息的方式可以为语音提示、界面提示,用户可以基于语音指令、触控操作指令、手势操作指令等方式进行选择确认控制意图。Optionally, performing corresponding processing on the smart device may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation. When the first information does not meet the preset condition, the analysis of the first information by the smart device may correspond to multiple control intentions, or one control intention may correspond to multiple execution modes. In order to avoid errors or major accidents and losses that may be caused by wrong execution, you can choose to output prompt information or confirmation information to the user first, and the user can choose according to his true intention or execution preference. After the user makes a clear choice on the control intention or execution method, the corresponding processing is performed on the smart device. The way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
可选地,对智能设备执行相应处理,可以包括:将控制意图对应的处理复制或转移至关联设备执行。示例性地,在手机接收到用户的“切换运动驾驶模式”的控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能设备进行对应处理,由车载智能设备将驾驶模式切换至运动驾驶模式。示例性地,在手机接收到用户的“显示汽车后置摄像头的图像”的控制指令时,手机通过远程调取车载摄像头中后置摄像头的图像信息。当手机检测到距离车载智能设备小于预设距离阈值时,将显示汽车后置摄像头的图像的处理任务切换至车载智能设备进行本地执行,可以节约处理资源,提高处理效率。Optionally, performing corresponding processing on the smart device may include: copying or transferring the processing corresponding to the control intention to the associated device for execution. For example, when the mobile phone receives the user's "switching sports driving mode" control instruction, since the mobile phone does not support the switching of driving modes, the mobile phone can be switched to the associated vehicle-mounted smart device for corresponding processing, and the vehicle-mounted smart device Switch the driving mode to Sport driving mode. For example, when the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car", the mobile phone remotely calls the image information of the rear camera in the vehicle camera. When the mobile phone detects that the distance from the vehicle-mounted smart device is less than the preset distance threshold, the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted smart device for local execution, which can save processing resources and improve processing efficiency.
可选地,对智能设备执行相应处理,可以包括:在智能设备和/或关联设备上执行控制意图对应的处理。示例性地,当开启儿童模式的手机或者儿童电话手表需要执行大额支付功能时,需要关联的父母手机的同步授权服务以共同完成支付;或,直接将支付服务进行相应处理。在关联设备的执行过程中,可以是同步执行,也可以是切换执行。在智能设 备与关联设备执行顺序上,可以是顺序执行或同步执行等方式,本申请对此不作限定。Optionally, performing corresponding processing on the smart device may include: performing processing corresponding to the control intention on the smart device and/or associated device. Exemplarily, when a mobile phone or a child's phone watch with child mode enabled needs to perform a large-amount payment function, the synchronization authorization service of the associated parent's mobile phone is required to jointly complete the payment; or, the payment service is directly processed accordingly. During the execution process of the associated device, it may be executed synchronously or switched. In terms of the execution order of the smart device and the associated device, it can be performed sequentially or synchronously, which is not limited in this application.
可选地,根据第一信息和智能设备的第二信息,确定控制意图的步骤还包括:根据第一信息和智能设备的第二信息不能确定控制意图时,按照第三预设策略进行相应处理。Optionally, the step of determining the control intention according to the first information and the second information of the smart device further includes: when the control intention cannot be determined according to the first information and the second information of the smart device, perform corresponding processing according to a third preset strategy .
在第一信息既不满足第一预设条件,又不满足第二预设条件时,无法按照第一预设策略进行处理,也无法按照第二预设策略进行处理。也就是说,根据第一信息和智能设备的第二信息不能明确地确定控制意图。此时,设置第三预设策略以供智能设备进行处理,可以对用户的指令进行适当响应,提高用户体验。示例性地,智能设备通过第一信息无法确定控制意图,智能设备通过智能设备的第二信息也仍然无法确定控制意图。此时,智能设备可以请求用户重新下发指令,或者提供第三信息以确定控制意图。在另一实施例中,智能设备也可以输出提示信息,让用户选择对应的操作。在其他实施例中,智能设备也可以结束本次响应,以释放响应资源。When the first information neither satisfies the first preset condition nor the second preset condition, it cannot be processed according to the first preset strategy, nor can it be processed according to the second preset strategy. That is to say, the control intention cannot be clearly determined according to the first information and the second information of the smart device. At this time, the third preset policy is set for processing by the smart device, which can properly respond to the user's instruction and improve user experience. Exemplarily, the smart device cannot determine the control intention through the first information, and the smart device still cannot determine the control intention through the second information of the smart device. At this point, the smart device may request the user to issue an instruction again, or provide third information to determine the control intention. In another embodiment, the smart device may also output prompt information to allow the user to select a corresponding operation. In other embodiments, the smart device may also end this response to release response resources.
可选地,获取输入的第一信息的步骤之前,还包括:对智能设备进行预设处理。在智能设备对第一信息响应之前,可以先对智能设备进行启动、运行、休眠、唤醒、退出应用或服务等操作,以保障响应的准确性。Optionally, before the step of acquiring the input first information, the method further includes: performing preset processing on the smart device. Before the smart device responds to the first information, operations such as starting, running, sleeping, waking up, and exiting the application or service may be performed on the smart device to ensure the accuracy of the response.
请参考图17,在一实施例中,儿童手表处于休眠状态。儿童用户唤醒儿童手表,发出语音控制指令:“如果奥运会学校放假,帮我买去外婆家的票,我想吃外婆做的午饭”。儿童手表的人机交互应用经过语音解析,发现儿童用户的语音控制指令需要订票,但无法直接确定定什么样的票。Please refer to FIG. 17 , in one embodiment, the children's watch is in a sleep state. The child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma". The human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
儿童手表首先需要检索公共信息,看奥运会期间是否放假。儿童手表联网至路由器,通过路由器调取网络信息:确定北京市将于二零零八年八月八日举行奥运会开幕式当天放假一天。儿童手表确定当前定位为北京市,因此,需要执行用户的买票指令。Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games. The children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held. The children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
儿童手表通过历史聊天信息,确定“外婆家”在郑州市,有飞机和火车两种出行方式,暂时无法确定儿童用户需要哪种出行方式。儿童手表查询天气预报,确定八月八日是有雨,可能有会影响飞机停航的恶劣天气情况。因此,确定订火车票。The children's watch has determined through historical chat information that the "grandmother's house" is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs. The children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
儿童手表经过查询,八月八日中午之前能够到达郑州市的火车票有两个发车时间的选择。因此,向儿童用户弹出两个选项:1.早上六点发车的快速列车票。2.早上八点发车的高铁票。由于电量低于20%,儿童手表的状态处于低电量模式,因此以低亮度方式显示输出选项。Children's Watch After inquiry, there are two options for the departure time of the train ticket that can reach Zhengzhou City before noon on August 8. Therefore, two options pop up to the child user: 1. Express train ticket departing at six o'clock in the morning. 2. The high-speed rail ticket departing at 8:00 in the morning. Since the power is below 20%, the status of the children's watch is in low power mode, so the output option is displayed in a low brightness mode.
儿童用户选择“2.早上八点发车的高铁票”的选项后,进入订票阶段。由于智能手表不支持购物应用,因此,将订票服务转移至关联的儿童用户的智能手机执行。After the child user selects the option "2. High-speed rail ticket departing at 8:00 in the morning", it enters the ticket booking stage. Since the smart watch does not support shopping applications, the ticketing service is transferred to the associated child user's smartphone.
智能手机根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的信息“打开‘携程’应用,订一张八月八日北京至郑州早上八点发车的高铁票”。Based on the installed travel software platforms, the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure."
在用户需要支付订票款项时,手机检索应用软件白名单或者黑名单,调用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。When the user needs to pay for the ticket reservation, the mobile phone retrieves the application software whitelist or blacklist, calls the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
智能手机的第一支付应用在被唤醒后,根据预设规则,需要关联的父母手机的同步授权服务以共同完成支付。因此,远程连接关联的母亲手机,请求支付授权。After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
在支付过程中,智能手机调取关联设备银行电子签名加密优盘的密钥信息进行加密验证。During the payment process, the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
在购票成功后,由于儿童用户正在使用儿童手表玩游戏。因此,儿童手表将购票成功的展示窗口以悬浮窗口的形式,置放在屏幕中距离游戏角色最远的一角,并且以动画形式向儿童用户展示订票成功的画面。After the ticket is purchased successfully, because the child user is using the child watch to play the game. Therefore, the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
第十一实施例Eleventh embodiment
本申请还提供一种处理方法,图24是根据第十一实施例示出的处理方法的流程示意 图。如图24所示,在一实施例中,应用于智能终端的处理方法包括:The present application also provides a processing method, and Fig. 24 is a schematic flowchart of the processing method according to the eleventh embodiment. As shown in Figure 24, in an embodiment, the processing method applied to the smart terminal includes:
步骤S10CC:响应于输入的第一信息不满足第一预设条件,获取关联设备的第二信息,根据第一信息和第二信息,确定控制意图;Step S10CC: In response to the input of the first information does not meet the first preset condition, obtain the second information of the associated device, and determine the control intention according to the first information and the second information;
步骤S20CC:根据控制意图和预设策略,对智能终端执行相应处理。Step S20CC: Execute corresponding processing on the smart terminal according to the control intention and the preset policy.
智能终端可以为各种终端设备(如手机、平板电脑等)、可穿戴智能设备(如智能手表、智能手环、智能耳机等)、智能家居终端(如智能电视、智能音箱等)、车联网设备(如智能汽车、车载终端等),通过上述方式,智能终端在处理输入的第一信息时,在第一信息不满足第一预设条件时根据关联设备的第二信息进行综合解析,确定控制意图,并按照对应的预设策略进行相应处理,可以快速确定用户的控制意图,使用户体验更佳。Smart terminals can be various terminal devices (such as mobile phones, tablet computers, etc.), wearable smart devices (such as smart watches, smart bracelets, smart headphones, etc.), smart home terminals (such as smart TVs, smart speakers, etc.), Internet of Vehicles Devices (such as smart cars, vehicle-mounted terminals, etc.), through the above method, when the smart terminal processes the input first information, when the first information does not meet the first preset condition, it performs a comprehensive analysis based on the second information of the associated device to determine Control the intention and deal with it according to the corresponding preset strategy, which can quickly determine the user's control intention and make the user experience better.
示例性地,智能终端在获取用户语音信息后,进行语义解析,根据语音信息的语义判断语音信息是否包含一个确定的控制意图。如果包含一个确定的控制意图,或者能够生成或确定一个确定的控制意图,则按照控制意图进行执行。如果不包含确定的控制意图,或者不能生成或确定一个确定的控制意图,则调取关联设备的第二信息,进一步结合第一信息来综合判断,以确定控制意图后进行执行处理。Exemplarily, after acquiring the voice information of the user, the smart terminal performs semantic analysis, and judges whether the voice information contains a definite control intention according to the semantics of the voice information. If a definite control intent is contained, or a definite control intent can be generated or determined, then the control intent is followed. If there is no definite control intention, or if a definite control intention cannot be generated or determined, the second information of the associated device is retrieved, further combined with the first information to make a comprehensive judgment, so as to determine the control intention and execute the processing.
可选地,第一信息可以包括语音控制指令。示例性地,车载智能终端可以获取用户的需要导航到附近医院的语音控制指令。Optionally, the first information may include voice control instructions. Exemplarily, the vehicle-mounted intelligent terminal can obtain the user's voice control instruction for navigating to a nearby hospital.
可选地,第一信息可以包括文字控制命令。示例性地,计算机智能终端可以获取用户的文字命令来执行播放音视频的控制指令。Optionally, the first information may include text control commands. Exemplarily, the intelligent computer terminal can obtain the user's text command to execute the control instruction of playing audio and video.
可选地,第一信息可以包括操作指令。示例性地,智能家居终端可以获取用户需要开启空调的手动操作指令。Optionally, the first information may include an operation instruction. Exemplarily, the smart home terminal may acquire a manual operation instruction that the user needs to turn on the air conditioner.
可选地,可以通过对第一信息解析,在第一信息满足第一预设条件时,按照第一预设策略进行相应处理。在第一信息不满足第一预设条件时,判断第一信息满足第二预设条件,从而按照第二预设策略进行相应处理。Optionally, by parsing the first information, when the first information satisfies the first preset condition, corresponding processing is performed according to the first preset strategy. When the first information does not satisfy the first preset condition, it is judged that the first information satisfies the second preset condition, so as to perform corresponding processing according to the second preset strategy.
可选地,第一预设条件,可以包括:第一信息包括至少一控制意图。Optionally, the first preset condition may include: the first information includes at least one control intention.
示例性地,车载导航通过对文字控制命令“导航到市政府大楼”的解析,能够明确用户的文字命令包含用户需要导航到市政府大楼的控制意图。Exemplarily, by analyzing the text control command "navigate to the city hall", the vehicle navigation can make it clear that the user's text command contains the user's control intention to navigate to the city hall.
可选地,第一预设条件,可以包括:根据第一信息能确定或生成至少一控制意图。Optionally, the first preset condition may include: at least one control intention can be determined or generated according to the first information.
示例性地,智能音箱通过接受到用户语音控制命令“此时应该来一曲《星辰大海》”的解析,能够确定用户的语音控制命令是需要播放音乐《星辰大海》。Exemplarily, the smart speaker can determine that the user's voice control command needs to play the music "Stars and Seas" by analyzing the user's voice control command "It is time to play "Stars and Seas".
可选地,第二信息可以包括用户操作习惯。示例性地,用户通过智能家居终端要求开启空调时,智能家居终端根据用户在关联的空调上的历史操作习惯,调取用户习惯的温度设定、湿度设定、风量设定、摆风设定、定时时长等习惯性操作信息。Optionally, the second information may include user operating habits. Exemplarily, when the user requests to turn on the air conditioner through the smart home terminal, the smart home terminal calls the user's habitual temperature setting, humidity setting, air volume setting, and swing setting according to the user's historical operating habits on the associated air conditioner. , Timing duration and other habitual operation information.
可选地,第二信息可以包括历史交互记录。示例性地,手机可以在历史交互中记录了用户的公司地址。当用户发出“导航去公司”的语音操作指令时,车载智能终端调取关联的手机中记录的单位地址,作为导航的目的地唤醒导航服务。另一实施例中,用户需要车载智能终端导航至货运站取货时,车载智能终端通过关联的用户手机,从最近的订单信息或聊天信息中提取货运站的地址信息,从而确定导航目的地。Optionally, the second information may include historical interaction records. Exemplarily, the mobile phone may record the user's company address in the historical interaction. When the user sends out the voice operation instruction of "navigate to the company", the vehicle-mounted intelligent terminal calls the unit address recorded in the associated mobile phone, and wakes up the navigation service as the navigation destination. In another embodiment, when the user needs the vehicle-mounted intelligent terminal to navigate to the freight station to pick up goods, the vehicle-mounted intelligent terminal extracts the address information of the freight station from the latest order information or chat information through the associated mobile phone of the user, so as to determine the navigation destination.
可选地,第二信息可以包括场景信息。示例性地,用户向手机发出“通过接通电话”的语音控制指令。此时手机可以调取与手机绑定的智能监控设备检测到的场景信息。如果空间内未发现其他人,则使用外音接通电话;如果空间内有至少两人,则使用耳机接通电话。Optionally, the second information may include scene information. Exemplarily, the user issues a voice control instruction of "connecting the phone" to the mobile phone. At this time, the mobile phone can call the scene information detected by the smart monitoring device bound to the mobile phone. If no one else is found in the space, use a foreign voice to answer the call; if there are at least two people in the space, use a headset to answer the call.
可选地,第二信息可以包括时间信息。示例性地,在用户需要预设第一电脑设备在关联的第二电脑设备所在地的十月一日上午九点发送工作邮件时,第一电脑设备先调取第二电脑设备的时间信息,并计算时差,以在第二电脑设备所在地的十月一日上午九点准时发送工作邮件。Optionally, the second information may include time information. Exemplarily, when the user needs to preset the first computer device to send a work email at 9:00 am on October 1st where the associated second computer device is located, the first computer device first retrieves the time information of the second computer device, and Calculate the time difference to send work emails on time at 9:00 am on October 1st where the second computer facility is located.
可选地,第二信息可以包括位置信息。示例性地,用户通过智能家居终端设定,在家人到达楼下时,开始煮咖啡。智能家居终端通过调取关联的车辆或关联的家人手机的定位位置,以便在用户的家人到达楼下时,执行煮咖啡的处理。Optionally, the second information may include location information. Exemplarily, the user sets through the smart home terminal to start making coffee when the family arrives downstairs. The smart home terminal retrieves the positioning location of the associated vehicle or the associated family's mobile phone, so that when the user's family arrives downstairs, the process of making coffee is performed.
可选地,第二信息可以包括用户状态信息。示例性地,用户通过车库的智能终端设定,在车辆停至车库并熄火后,开始为车辆充电。车库的智能终端调取关联的车辆的运行信息,以便在确认关联的车辆停至车库并熄火后,开始执行充电的处理。Optionally, the second information may include user status information. Exemplarily, the user sets through the smart terminal in the garage to start charging the vehicle after the vehicle is parked in the garage and turned off. The smart terminal in the garage retrieves the running information of the associated vehicle, so that after confirming that the associated vehicle is parked in the garage and turned off, the charging process starts.
可选地,第二信息可以包括关联设备的应用或服务信息。示例性地,在用户通过电脑下达支付指令时,电脑可以请求关联的相机启动拍照服务,以对用户进行人脸识别;或,请求关联的指纹采集装置启动指纹采集服务,以对用户进行指纹识别。Optionally, the second information may include application or service information of the associated device. Exemplarily, when the user issues a payment instruction through the computer, the computer can request the associated camera to start the photographing service to perform face recognition on the user; or request the associated fingerprint collection device to start the fingerprint collection service to perform fingerprint recognition on the user .
可选地,第二信息可以包括关联设备的触发对象信息。示例性地,在用户通过智能终端向关联的显示装置推送天气预报信息时,智能终端请求关联的显示装置的触发对象信息。如果关联设备的触发对象是儿童用户则以动画显示,如果关联设备的触发对象是老人用户则以语音方式播报。Optionally, the second information may include trigger object information of the associated device. Exemplarily, when the user pushes weather forecast information to the associated display device through the smart terminal, the smart terminal requests trigger object information of the associated display device. If the trigger object of the associated device is a child user, it will be displayed in animation, and if the trigger object of the associated device is an elderly user, it will be broadcast in a voice mode.
可选地,第二信息可以包括关联设备的多个应用或服务之间的关系信息。关联设备的多个应用或服务之间的关系信息可以是优先级关系、相互关联关系、运行内容之间的关系、运行结果之间的关系及服务界面的位置关系等。示例性地,用户通过电脑远程控制主机进行游戏运行过程中需要查看主机收到的短消息时,远程主机系统将短信息服务的展示窗口以悬浮窗口的形式,置放在屏幕中距离游戏角色最远的一角以展示在用户的电脑上。在另一实施例中,在用户驾车过程中需要购买出行保险服务时,通过车载智能终端发出购买指令。车载智能终端通过关联的手机支付款项时,请求手机检索应用软件白名单或者黑名单,以使用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。Optionally, the second information may include relationship information between multiple applications or services of the associated device. The relationship information between multiple applications or services of the associated device may be a priority relationship, an inter-correlation relationship, a relationship between running contents, a relationship between running results, and a location relationship of service interfaces. Exemplarily, when the user needs to view the short message received by the host during the game running through remote control of the host through the computer, the remote host system will place the display window of the short message service in the form of a floating window in the middle of the screen at the furthest distance from the game character. The far corner to display on the user's computer. In another embodiment, when the user needs to purchase travel insurance services while driving, a purchase instruction is sent through the vehicle-mounted intelligent terminal. When the vehicle-mounted intelligent terminal pays through the associated mobile phone, it requests the mobile phone to retrieve the application software white list or black list, so as to use the first payment application in the white list to pay, and refuse to use the second payment application in the black list to pay.
可选地,第二信息可以包括通过从网络设备下载获取到的历史交互记录。Optionally, the second information may include historical interaction records obtained by downloading from the network device.
示例性地,用户通过第一智能终端使用认证过的身份信息,购买了国庆节上午十一点起飞的上海至深圳的机票。用户通过第二智能终端查看日程表时,第二智能终端使用用户的身份信息通过网络设备从关联的第一智能终端或关联的购票网站获取用户的历史购票记录,并按照时间顺序列在用户的日程表中展示。Exemplarily, the user purchases an air ticket from Shanghai to Shenzhen departing at 11:00 am on National Day through the first smart terminal using authenticated identity information. When the user checks the schedule through the second smart terminal, the second smart terminal uses the user's identity information to obtain the user's historical ticket purchase records from the associated first smart terminal or the associated ticketing website through the network device, and lists them in chronological order. displayed in the user's calendar.
可选地,步骤S10CC可以包括:若第一信息缺失部分信息,则根据第二信息确定或生成部分信息,以使第一信息结合部分信息确定控制意图。Optionally, step S10CC may include: if part of the information is missing from the first information, determining or generating part of the information according to the second information, so that the first information can be combined with the part of the information to determine the control intention.
示例性地,用户向车载智能终端发出“导航回家”的语音控制指令,此时语音控制指令中并未包括家的地址。车载智能终端可以通过购物订单记录中的历史交互记录中的家的地址,从而结合语音控制指令形成新的中间信息“导航前往×××小区”,进而确定目标控制意图。Exemplarily, the user sends a voice control instruction of "navigate home" to the vehicle-mounted intelligent terminal, but the address of the home is not included in the voice control instruction at this time. The vehicle-mounted intelligent terminal can use the address of the home in the historical interaction record in the shopping order record, and combine the voice control command to form new intermediate information "navigate to ××× community", and then determine the target control intention.
可选地,步骤S10CC可以包括:若第一信息包括不能被识别或响应的第一部分信息,则根据第二信息确定或生成第二部分信息,以使第一信息结合第二部分信息确定控制意图。Optionally, step S10CC may include: if the first information includes the first part of information that cannot be recognized or responded to, determining or generating the second part of information according to the second information, so that the first information can be combined with the second part of information to determine the control intention .
示例性地,用户向智能终端发出“若国庆节上海至深圳的机票价格为五百元,则帮我订一张”的语音控制指令。智能终端从语音控制指令中无法识别出应该在哪个平台进行订票。此时,智能终端根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的中间信息“打开‘携程’应用,订一张国庆节上海至深圳的机票价格为五百元以内的机票”,进而确定目标控制意图。Exemplarily, the user sends a voice control command to the smart terminal "If the price of the air ticket from Shanghai to Shenzhen on the National Day is 500 yuan, please book one for me". The smart terminal cannot recognize which platform should be used to book tickets from the voice control instructions. At this time, the smart terminal screens out the most frequently used travel software platform according to the installed travel software platform, and combines the voice control command to form a new intermediate message "Open the 'Ctrip' application and book a trip from Shanghai to Shenzhen on the National Day." The air ticket price is less than 500 yuan", and then the target control intention is determined.
可选地,控制意图可以包括至少一种预设控制意图。具体地,控制意图可以包括历史控制意图。示例性地,用户说“我饿了,来份外卖吧”的语音控制指令,智能终端基于历史人机交互记录,获取到该用户上一次进行“来份外卖”的语音交互最终选择的是需要点一份汉堡外卖。因此,智能终端将点一份汉堡外卖作为本次用户语音控制指令的控制意图。Optionally, the control intention may include at least one preset control intention. Specifically, the control intentions may include historical control intentions. For example, the user says "I'm hungry, order a takeaway" voice control instruction, and the smart terminal obtains the user's last voice interaction of "order a takeaway" based on the historical human-computer interaction records, and finally chooses the desired Order a burger for takeout. Therefore, the smart terminal will order a hamburger takeaway as the control intention of the user's voice control command.
可选地,控制意图可以包括关联控制意图。示例性地,与第一信息直接获取的控制意 图的关联控制意图往往存在联动运行的情况。例如用户需要支付订单,那么用户的控制意图除了运行支付程序,还包括打开相应的购物软件的关联控制意图。再例如,在智能家居的控制中,用户发出“天亮了,开窗吧”的语音控制指令,用户的控制意图除了开窗,还包括关联的关闭照明灯控制意图。此时,智能终端不仅执行将窗户打开的控制意图,还应该执行将照明灯关闭的关联控制意图。Optionally, the control intent may include an associated control intent. For example, the control intentions associated with the control intentions directly obtained from the first information often have linkage operations. For example, if the user needs to pay for an order, then the user's control intention includes not only running the payment program, but also an associated control intention of opening the corresponding shopping software. For another example, in the control of a smart home, the user issues a voice control command of "it's dawn, let's open the window". The user's control intention includes not only opening the window, but also the associated control intention of turning off the lights. At this time, the smart terminal not only executes the control intention of opening the window, but also executes the associated control intention of turning off the light.
可选地,控制意图可以包括隐私控制意图和/或非隐私控制意图。示例性地,用户需要发送聊天记录,但智能终端检测到聊天记录内包含隐私信息。此时,智能终端需要生成提示信息,获取用户的确认之后,再执行发送聊天记录的控制意图。Optionally, the control intent may include a privacy control intent and/or a non-privacy control intent. Exemplarily, the user needs to send chat records, but the smart terminal detects that the chat records contain private information. At this time, the smart terminal needs to generate a prompt message, and after obtaining the user's confirmation, execute the control intention of sending the chat record.
可选地,控制意图可以包括高等级控制意图和/或非高等级控制意图。在智能终端的应用程序的分类中,一部分应用程序的操作涉及用户的隐私、财产安全或者智能终端的安全运行等。如果控制意图涉及这一类应用程序的操作意图,则可以归类为高等级控制意图,相应地,其他应用程序的操作意图可以归类为非高等级控制意图。例如,涉及支付动作的控制意图可以归类为高等级控制意图。示例性地,如果根据第一信息解析到“清空购物车”的控制意图,当前打开的购物软件为“公务采购”,此时,可以将“清空公网采购软件的购物车”归类为高等级控制意图。对于高等级控制意图,智能终端可以先输出提示信息,根据用户确认指令再进行响应。Optionally, the control intentions may include high-level control intentions and/or non-high-level control intentions. In the classification of application programs on smart terminals, operations of some application programs involve user privacy, property security, or safe operation of smart terminals. If the control intent involves the operation intent of this type of application, it can be classified as a high-level control intent, and correspondingly, the operation intent of other applications can be classified as a non-high-level control intent. For example, control intentions involving payment actions can be classified as high-level control intentions. For example, if the control intention of "clearing the shopping cart" is analyzed according to the first information, and the currently opened shopping software is "official procurement", at this time, "clearing the shopping cart of the public network procurement software" can be classified as high Hierarchical control intent. For high-level control intentions, the smart terminal can output prompt information first, and then respond according to the user's confirmation instruction.
可选地,根据第一信息和第二信息,确定控制意图可以包括:若第一信息包括的控制意图只有一个,则根据控制意图执行相应处理。如果根据第一信息可以解析到唯一的控制意图时,智能终端可以直接执行用户的控制意图。Optionally, determining the control intention according to the first information and the second information may include: if the first information includes only one control intention, performing corresponding processing according to the control intention. If a unique control intention can be analyzed according to the first information, the smart terminal can directly execute the user's control intention.
可选地,根据第一信息和第二信息,确定控制意图可以包括:第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。如果根据第一信息解析到的控制意图可能有多种解释时,智能终端不能直接随意执行,以免出现错误甚至发生事故。示例性地,在单位有第一车库和第二车库两个车库时,用户发出“到单位车库充电”的语音控制指令,则智能终端可以解析出“到单位第一车库充电”和“到单位第二车库充电”两个控制意图。此时,需要根据其他信息确定用户需要停车至单位的哪个车库才能获取用户的目标控制意图。Optionally, determining the control intention according to the first information and the second information may include: when at least two control intentions are included in the first information, determining the target control intention according to a preset selection strategy. If the control intention analyzed according to the first information may have multiple interpretations, the smart terminal cannot directly execute it arbitrarily, so as to avoid errors or even accidents. For example, when the unit has two garages, the first garage and the second garage, and the user issues a voice control instruction of "charging in the unit's garage", the smart terminal can parse out "charging in the unit's first garage" and "charging in the unit's garage". Second Garage Charging" two control intents. At this time, it is necessary to determine which garage of the unit the user needs to park in according to other information in order to obtain the user's target control intention.
可选地,预设选择策略,可以包括:根据第二信息确定目标控制意图。示例性地,智能终端可以获取关联设备当前的场景信息、界面信息、当前运行信息、应用信息等信息中的至少一种作为第二信息,以确定目标控制意图。可选地,预设选择策略,可以包括:根据用户选择确定目标控制意图。Optionally, the preset selection strategy may include: determining the target control intention according to the second information. Exemplarily, the smart terminal may obtain at least one of current scene information, interface information, current operation information, application information and other information of the associated device as the second information, so as to determine the target control intention. Optionally, the preset selection strategy may include: determining the target control intention according to user selection.
如果根据第一信息解析到的控制意图可能有多种解释时,智能终端不能直接随意执行,以免出现错误甚至发生事故。此时,智能终端可以输出提示信息,由用户根据自己的真实意思选择对应的选项,以协助智能终端确定目标控制意图。If the control intention analyzed according to the first information may have multiple interpretations, the smart terminal cannot directly execute it arbitrarily, so as to avoid errors or even accidents. At this time, the smart terminal can output prompt information, and the user can select the corresponding option according to his real intention, so as to assist the smart terminal to determine the target control intention.
可选地,对智能终端执行相应处理,可以包括:立即或延迟或停止或切换对智能终端执行控制意图对应的处理;在第一信息不符合预设条件的情况下,智能终端可能能够确定一个明确的控制意图,此时可以立即对智能终端执行这个确定的控制意图对应的处理。在另一情况下,对于正在执行的处理,如果继续执行有可能造成错误或重大事故及损失。因此,可以选择延迟对智能终端执行控制意图对应的处理,也可以选择停止对智能终端执行控制意图对应的处理。在另一情况下,智能终端也可以选择切换对智能终端执行控制意图对应的处理。示例性地,在控制意图的处理中,可以由手机切换到合适的或对应的车载智能终端进行处理,或者切换到合适的或对应的另一应用服务进行处理。例如,在手机接收到用户的“切换运动驾驶模式”的语音控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能终端进行对应处理,由车载智能终端将驾驶模式切换至运动驾驶模式。Optionally, performing corresponding processing on the smart terminal may include: immediately or delaying or stopping or switching the processing corresponding to the control intention performed on the smart terminal; when the first information does not meet the preset condition, the smart terminal may be able to determine a A clear control intention, at this time, the processing corresponding to the determined control intention can be immediately executed on the smart terminal. In another case, there is a possibility of errors or serious accidents and losses if the processing is continued. Therefore, it is possible to choose to delay the execution of the processing corresponding to the control intention on the smart terminal, or to choose to stop the execution of the processing corresponding to the control intention on the smart terminal. In another case, the smart terminal may also choose to switch to perform the processing corresponding to the control intention on the smart terminal. Exemplarily, in the processing of the control intention, the mobile phone may be switched to an appropriate or corresponding vehicle-mounted intelligent terminal for processing, or switched to another appropriate or corresponding application service for processing. For example, when the mobile phone receives the user's voice control instruction of "switching the sports driving mode", since the mobile phone does not support the switching of the driving mode, the mobile phone can switch to the associated vehicle-mounted intelligent terminal for corresponding processing, and the vehicle-mounted intelligent terminal will The driving mode switches to Sport driving mode.
可选地,对智能终端执行相应处理,可以包括:输出确认信息,响应于接收到确认操 作,对智能终端执行控制意图对应的处理。为了避免错误的执行有可能造成的错误或重大事故及损失,可以选择先向用户输出提示信息或确认信息,由用户按照自己的真实意图或执行偏好进行选择。在用户对控制意图或执行方式做出明确的选择后,再对智能终端执行相应的处理。输出提示信息的方式可以为语音提示、界面提示,用户可以基于语音指令、触控操作指令、手势操作指令等方式进行选择确认控制意图。Optionally, performing corresponding processing on the smart terminal may include: outputting confirmation information, and performing processing corresponding to the control intention on the smart terminal in response to receiving the confirmation operation. In order to avoid errors or major accidents and losses that may be caused by wrong execution, you can choose to output prompt information or confirmation information to the user first, and the user can choose according to his true intention or execution preference. After the user makes a clear choice on the control intention or execution method, the corresponding processing is performed on the smart terminal. The way of outputting the prompt information can be a voice prompt or an interface prompt, and the user can select and confirm the control intention based on voice commands, touch operation commands, gesture operation commands, and the like.
可选地,对智能终端执行相应处理,可以包括:将控制意图对应的处理复制或转移至关联设备执行。示例性地,在手机接收到用户的“切换运动驾驶模式”的控制指令时,由于手机不支持驾驶模式的切换,此时可以由手机切换到关联的车载智能终端进行对应处理,由车载智能终端将驾驶模式切换至运动驾驶模式。示例性地,在手机接收到用户的“显示汽车后置摄像头的图像”的控制指令时,手机通过远程调取车载摄像头中后置摄像头的图像信息。当手机检测到距离车载智能终端小于预设距离阈值时,将显示汽车后置摄像头的图像的处理任务切换至车载智能终端进行本地执行,可以节约处理资源,提高处理效率。Optionally, performing corresponding processing on the smart terminal may include: copying or transferring the processing corresponding to the control intention to the associated device for execution. For example, when the mobile phone receives the user's control instruction of "switching the sports driving mode", since the mobile phone does not support the switching of the driving mode, the mobile phone can be switched to the associated vehicle-mounted intelligent terminal for corresponding processing, and the vehicle-mounted intelligent terminal Switch the driving mode to Sport driving mode. For example, when the mobile phone receives the user's control instruction of "displaying the image of the rear camera of the car", the mobile phone remotely calls the image information of the rear camera in the vehicle camera. When the mobile phone detects that the distance from the vehicle-mounted intelligent terminal is less than the preset distance threshold, the processing task of displaying the image of the car's rear camera is switched to the vehicle-mounted intelligent terminal for local execution, which can save processing resources and improve processing efficiency.
可选地,对智能终端执行相应处理,可以包括:在智能终端和/或关联设备上执行控制意图对应的处理。示例性地,当开启儿童模式的手机或者儿童电话手表需要执行大额支付功能时,需要关联的父母手机的相应的同步授权以共同完成支付;或,直接将支付服务进行相应处理。在关联设备的执行过程中,可以是同步执行,也可以是切换执行。在智能终端与关联设备执行顺序上,可以是顺序执行或同步执行等方式,本申请对此不作限定。Optionally, executing corresponding processing on the smart terminal may include: executing processing corresponding to the control intention on the smart terminal and/or associated devices. Exemplarily, when a mobile phone or a child's phone watch with the children's mode turned on needs to perform a large-amount payment function, corresponding synchronization authorization of the associated parent's mobile phone is required to complete the payment together; or, the payment service is directly processed accordingly. During the execution process of the associated device, it may be executed synchronously or switched. The execution sequence of the smart terminal and associated devices may be sequential or synchronous, which is not limited in this application.
可选地,根据第一信息和第二信息,确定控制意图的步骤还包括:根据第一信息和第二信息不能确定控制意图时,按照第三预设策略进行相应处理。Optionally, the step of determining the control intention according to the first information and the second information further includes: when the control intention cannot be determined according to the first information and the second information, performing corresponding processing according to a third preset strategy.
在第一信息既不满足第一预设条件,又不满足第二预设条件时,无法按照第一预设策略进行处理,也无法按照第二预设策略进行处理。也就是说,根据第一信息和第二信息不能明确地确定控制意图。此时,设置第三预设策略以供智能终端进行处理,可以对用户的指令进行适当响应,提高用户体验。示例性地,智能终端通过第一信息无法确定控制意图,智能终端通过第二信息也仍然无法确定控制意图。此时,智能终端可以请求用户重新下发指令,或者提供第三信息以确定控制意图。在另一实施例中,智能终端也可以输出提示信息,让用户选择对应的操作。在其他实施例中,智能终端也可以结束本次响应,以释放响应资源。When the first information neither satisfies the first preset condition nor the second preset condition, it cannot be processed according to the first preset strategy, nor can it be processed according to the second preset strategy. That is, the control intention cannot be clearly determined from the first information and the second information. At this time, setting the third preset policy for processing by the smart terminal can properly respond to the user's instruction and improve user experience. Exemplarily, the smart terminal cannot determine the control intention through the first information, and the smart terminal still cannot determine the control intention through the second information. At this point, the smart terminal may request the user to issue an instruction again, or provide third information to determine the control intention. In another embodiment, the smart terminal may also output prompt information to allow the user to select a corresponding operation. In other embodiments, the smart terminal may also end this response to release response resources.
可选地,步骤S10CC之前,还可以包括:对智能终端进行预设处理。在智能终端对第一信息响应之前,可以先对智能终端进行启动、运行、休眠、唤醒、退出应用或服务等操作,以保障响应的准确性。Optionally, before step S10CC, the method may further include: performing preset processing on the smart terminal. Before the smart terminal responds to the first information, operations such as starting, running, sleeping, waking up, and exiting the application or service can be performed on the smart terminal to ensure the accuracy of the response.
请参考图17,在一实施例中,儿童手表处于休眠状态。儿童用户唤醒儿童手表,发出语音控制指令:“如果奥运会学校放假,帮我买去外婆家的票,我想吃外婆做的午饭”。儿童手表的人机交互应用经过语音解析,发现儿童用户的语音控制指令需要订票,但无法直接确定定什么样的票。Please refer to FIG. 17 , in one embodiment, the children's watch is in a sleep state. The child user wakes up the children's watch and sends out a voice control command: "If the Olympic school is on holiday, help me buy a ticket to grandma's house, I want to eat lunch made by grandma". The human-computer interaction application of the children's watch has been analyzed through voice, and it is found that the voice control command of the child user needs to book a ticket, but it is impossible to directly determine what kind of ticket to book.
儿童手表首先需要检索公共信息,看奥运会期间是否放假。儿童手表联网至路由器,通过路由器调取网络信息:确定北京市将于二零零八年八月八日举行奥运会开幕式当天放假一天。儿童手表确定当前定位为北京市,因此,需要执行用户的买票指令。Children's watches first need to retrieve public information to see if there is a holiday during the Olympic Games. The children's watch is connected to the router, and the network information is retrieved through the router: It is confirmed that Beijing will have a one-day holiday on August 8, 2008, the day when the Olympic Games opening ceremony will be held. The children's watch determines that the current location is Beijing, so it needs to execute the user's ticket purchase instruction.
儿童手表通过历史聊天信息,确定“外婆家”在郑州市,有飞机和火车两种出行方式,暂时无法确定儿童用户需要哪种出行方式。儿童手表查询天气预报,确定八月八日是有雨,可能有会影响飞机停航的恶劣天气情况。因此,确定订火车票。The children's watch has determined through historical chat information that the "grandmother's house" is in Zhengzhou City, and there are two modes of travel by plane and train. It is temporarily impossible to determine which mode of travel the child user needs. The children's watch checked the weather forecast and determined that it will rain on August 8th, and there may be severe weather conditions that will affect the grounding of the aircraft. Therefore, make sure to book a train ticket.
儿童手表经过查询,八月八日中午之前能够到达郑州市的火车票有两个发车时间的选择。因此,向儿童用户弹出两个选项:1.早上六点发车的快速列车票。2.早上八点发车的高铁票。由于电量低于20%,儿童手表的状态处于低电量模式,因此以低亮度方式显示输出选项。Children's Watch After inquiry, there are two options for the departure time of the train ticket that can reach Zhengzhou City before noon on August 8. Therefore, two options pop up to the child user: 1. Express train ticket departing at six o'clock in the morning. 2. The high-speed rail ticket departing at 8:00 in the morning. Since the power is below 20%, the status of the children's watch is in low power mode, so the output option is displayed in a low brightness mode.
儿童用户选择“2.早上八点发车的高铁票”的选项后,进入订票阶段。由于智能手 表不支持购物应用,因此,将订票服务转移至关联的儿童用户的智能手机执行。After the child user selects the option "2. High-speed rail ticket departing at 8:00 in the morning", it enters the ticket booking stage. Since the smart watch does not support shopping applications, the ticketing service is transferred to the associated child user's smart phone.
智能手机根据已安装的出行软件平台,筛选出用户最近使用频率最高的出行软件平台,结合语音控制指令,形成新的信息“打开‘携程’应用,订一张八月八日北京至郑州早上八点发车的高铁票”。Based on the installed travel software platforms, the smart phone screens out the most frequently used travel software platforms recently, and combines voice control commands to form a new message "Open the 'Ctrip' app and book a ticket from Beijing to Zhengzhou on August 8th at 8:00 a.m. Click on the high-speed rail ticket for departure."
在用户需要支付订票款项时,智能手机检索应用软件白名单或者黑名单,调用白名单中的第一支付应用支付,拒绝使用黑名单中的第二支付应用支付。When the user needs to pay for the ticket reservation, the smart phone retrieves the application software whitelist or blacklist, invokes the first payment application in the whitelist for payment, and refuses to use the second payment application in the blacklist for payment.
智能手机的第一支付应用在被唤醒后,根据预设规则,需要关联的父母手机的同步授权服务以共同完成支付。因此,远程连接关联的母亲手机,请求支付授权。After the first payment application of the smart phone is woken up, according to preset rules, it needs the synchronous authorization service of the associated parent's mobile phone to jointly complete the payment. Therefore, the associated mother's mobile phone is remotely connected to request payment authorization.
在支付过程中,智能手机调取关联设备银行电子签名加密优盘的密钥信息进行加密验证。During the payment process, the smart phone retrieves the key information of the associated device bank's electronic signature encrypted USB flash drive for encrypted verification.
在购票成功后,由于儿童用户正在使用儿童手表玩游戏。因此,儿童手表将购票成功的展示窗口以悬浮窗口的形式,置放在屏幕中距离游戏角色最远的一角,并且以动画形式向儿童用户展示订票成功的画面。After the ticket is purchased successfully, because the child user is using the child watch to play the game. Therefore, the children's watch places the display window of successful ticket purchase in the form of a floating window in the corner of the screen farthest from the game character, and displays the picture of successful ticket reservation to the child user in the form of animation.
本申请实施例还提供一种智能设备,智能设备包括存储器、处理器,存储器上存储有处理程序,处理程序被处理器执行时实现上述任一实施例中的处理方法的步骤。An embodiment of the present application further provides a smart device, the smart device includes a memory and a processor, and a processing program is stored in the memory, and when the processing program is executed by the processor, the steps of the processing method in any of the foregoing embodiments are implemented.
本申请实施例还提供一种计算机可读存储介质,计算机可读存储介质上存储有处理程序,处理程序被处理器执行时实现上述任一实施例中的处理方法的步骤。An embodiment of the present application further provides a computer-readable storage medium, on which a processing program is stored, and when the processing program is executed by a processor, the steps of the processing method in any of the foregoing embodiments are implemented.
在本申请实施例提供的智能设备和计算机可读存储介质的实施例中,可以包含任一上述处理方法实施例的全部技术特征,说明书拓展和解释内容与上述方法的各实施例基本相同,在此不再做赘述。In the embodiment of the smart device and the computer-readable storage medium provided in the embodiment of the present application, all the technical features of any of the above-mentioned processing method embodiments may be included, and the expansion and explanation of the description are basically the same as those of the above-mentioned method embodiments. This will not be repeated here.
本申请实施例还提供一种计算机程序产品,计算机程序产品包括计算机程序代码,当计算机程序代码在计算机上运行时,使得计算机执行如上各种可能的实施方式中的方法。An embodiment of the present application further provides a computer program product, the computer program product includes computer program code, and when the computer program code is run on the computer, the computer is made to execute the methods in the above various possible implementation manners.
本申请实施例还提供一种芯片,包括存储器和处理器,存储器用于存储计算机程序,处理器用于从存储器中调用并运行计算机程序,使得安装有芯片的设备执行如上各种可能的实施方式中的方法。The embodiment of the present application also provides a chip, including a memory and a processor. The memory is used to store a computer program, and the processor is used to call and run the computer program from the memory, so that the device installed with the chip executes the above various possible implementation modes. Methods.
可以理解,上述场景仅是作为示例,并不构成对于本申请实施例提供的技术方案的应用场景的限定,本申请的技术方案还可应用于其他场景。例如,本领域普通技术人员可知,随着系统架构的演变和新业务场景的出现,本申请实施例提供的技术方案对于类似的技术问题,同样适用。It can be understood that the above scenario is only an example, and does not constitute a limitation on the application scenario of the technical solution provided by the embodiment of the present application, and the technical solution of the present application can also be applied to other scenarios. For example, those skilled in the art know that with the evolution of the system architecture and the emergence of new business scenarios, the technical solutions provided in the embodiments of the present application are also applicable to similar technical problems.
上述本申请实施例序号仅仅为了描述,不代表实施例的优劣。The serial numbers of the above embodiments of the present application are for description only, and do not represent the advantages and disadvantages of the embodiments.
本申请实施例方法中的步骤可以根据实际需要进行顺序调整、合并和删减。The steps in the methods of the embodiments of the present application can be adjusted, combined and deleted according to actual needs.
本申请实施例设备中的单元可以根据实际需要进行合并、划分和删减。Units in the device in the embodiment of the present application may be combined, divided and deleted according to actual needs.
在本申请中,对于相同或相似的术语概念、技术方案和/或应用场景描述,一般只在第一次出现时进行详细描述,后面再重复出现时,为了简洁,一般未再重复阐述,在理解本申请技术方案等内容时,对于在后未详细描述的相同或相似的术语概念、技术方案和/或应用场景描述等,可以参考其之前的相关详细描述。In this application, descriptions of the same or similar terms, concepts, technical solutions and/or application scenarios are generally only described in detail when they appear for the first time, and when they appear repeatedly later, for the sake of brevity, they are generally not repeated. When understanding the technical solutions and other contents of the present application, for the same or similar term concepts, technical solutions and/or application scenario descriptions that are not described in detail later, you can refer to the previous relevant detailed descriptions.
在本申请中,对各个实施例的描述都各有侧重,某个实施例中没有详述或记载的部分,可以参见其它实施例的相关描述。In this application, the description of each embodiment has its own emphasis. For the parts that are not detailed or recorded in a certain embodiment, please refer to the relevant descriptions of other embodiments.
本申请技术方案的各技术特征可以进行任意的组合,为使描述简洁,未对上述实施例中的各个技术特征所有可能的组合都进行描述,然而,只要这些技术特征的组合不存在矛盾,都应当认为是本申请记载的范围。The various technical features of the technical solution of the present application can be combined arbitrarily. For the sake of concise description, all possible combinations of the various technical features in the above-mentioned embodiments are not described. However, as long as there is no contradiction in the combination of these technical features, all It should be regarded as the scope described in this application.
通过以上的实施方式的描述,本领域的技术人员可以清楚地了解到上述实施例方法可借助软件加必需的通用硬件平台的方式来实现,当然也可以通过硬件,但很多情况下前者是更佳的实施方式。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分可以以软件产品的形式体现出来,该计算机软件产品存储在如上的一个存储介质 (如ROM/RAM、磁碟、光盘)中,包括若干指令用以使得一台终端设备(可以是手机,计算机,服务器,被控终端,或者网络设备等)执行本申请每个实施例的方法。Through the description of the above embodiments, those skilled in the art can clearly understand that the methods of the above embodiments can be implemented by means of software plus a necessary general-purpose hardware platform, and of course also by hardware, but in many cases the former is better implementation. Based on this understanding, the technical solution of the present application can be embodied in the form of a software product in essence or in other words, the part that contributes to the prior art, and the computer software product is stored in one of the above storage media (such as ROM/RAM, magnetic CD, CD), including several instructions to make a terminal device (which may be a mobile phone, computer, server, controlled terminal, or network device, etc.) execute the method of each embodiment of the present application.
在上述实施例中,可以全部或部分地通过软件、硬件、固件或者其任意组合来实现。当使用软件实现时,可以全部或部分地以计算机程序产品的形式实现。计算机程序产品包括一个或多个计算机指令。在计算机上加载和执行计算机程序指令时,全部或部分地产生按照本申请实施例的流程或功能。计算机可以是通用计算机、专用计算机、计算机网络,或者其他可编程装置。计算机指令可以存储在计算机可读存储介质中,或者从一个计算机可读存储介质向另一个计算机可读存储介质传输,例如,计算机指令可以从一个网站站点、计算机、服务器或数据中心通过有线(例如同轴电缆、光纤、数字用户线)或无线(例如红外、无线、微波等)方式向另一个网站站点、计算机、服务器或数据中心进行传输。计算机可读存储介质可以是计算机能够存取的任何可用介质或者是包含一个或多个可用介质集成的服务器、数据中心等数据存储设备。可用介质可以是磁性介质,(例如,软盘、存储盘、磁带)、光介质(例如,DVD),或者半导体介质(例如固态存储盘Solid State Disk(SSD))等。In the above embodiments, all or part of them may be implemented by software, hardware, firmware or any combination thereof. When implemented using software, it may be implemented in whole or in part in the form of a computer program product. A computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on the computer, the processes or functions according to the embodiments of the present application will be generated in whole or in part. The computer can be a general purpose computer, special purpose computer, a computer network, or other programmable apparatus. Computer instructions may be stored in or transmitted from one computer-readable storage medium to another computer-readable storage medium, e.g. Coaxial cable, optical fiber, digital subscriber line) or wireless (such as infrared, wireless, microwave, etc.) to another website site, computer, server or data center. The computer-readable storage medium may be any available medium that can be accessed by a computer, or a data storage device such as a server, a data center, etc. integrated with one or more available media. Usable media may be magnetic media, (eg, floppy disk, memory disk, magnetic tape), optical media (eg, DVD), or semiconductor media (eg, Solid State Disk (SSD)), among others.
以上仅为本申请的优选实施例,并非因此限制本申请的专利范围,凡是利用本申请说明书及附图内容所作的等效结构或等效流程变换,或直接或间接运用在其他相关的技术领域,均同理包括在本申请的专利保护范围内。The above are only preferred embodiments of the present application, and are not intended to limit the patent scope of the present application. All equivalent structures or equivalent process transformations made by using the description of the application and the accompanying drawings are directly or indirectly used in other related technical fields. , are all included in the patent protection scope of the present application in the same way.

Claims (87)

  1. 一种处理方法,应用于智能设备,其中,所述处理方法包括:A processing method applied to a smart device, wherein the processing method includes:
    步骤S1:响应于第一预设操作,和/或,响应于满足第一预设条件;Step S1: responding to the first preset operation, and/or, responding to satisfying the first preset condition;
    步骤S2:基于第一预设策略对至少一条推荐交互指令进行处理,其中,所述至少一条交互指令根据关键信息获取;和/或响应于满足第二预设条件,按照第二预设策略进行相应处理;和/或,响应于所述第一预设操作不满足所述第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理。Step S2: Process at least one recommended interaction instruction based on a first preset strategy, wherein the at least one interaction instruction is obtained according to key information; and/or in response to satisfying a second preset condition, proceed according to a second preset strategy Corresponding processing; and/or, in response to the first preset operation not satisfying the second preset condition and satisfying a third preset condition, performing corresponding processing according to a third preset strategy.
  2. 如权利要去1所述的方法,其中,The method as claimed in claim 1, wherein,
    所述步骤S1包括:Said step S1 comprises:
    步骤S1A1:响应于所述智能设备满足第一预设条件,获取关键信息;Step S1A1: Obtain key information in response to the smart device meeting a first preset condition;
    步骤S1A2:根据所述关键信息获取至少一条推荐交互指令;Step S1A2: Obtain at least one recommended interaction instruction according to the key information;
    所述步骤S2包括:Described step S2 comprises:
    步骤S2A:按照第一预设策略输出所述至少一条推荐交互指令;Step S2A: Outputting the at least one recommended interaction instruction according to the first preset strategy;
    其中,所述第一预设条件包括以下至少一项:错误交互指令输入超过预设次数、在预设时长内未接收到正确交互指令、获取到预设功能触发信息、获取到预设身份信息、与关联设备处于连接状态、接收到预设信息、与网络预设连接;Wherein, the first preset condition includes at least one of the following: incorrect interaction instruction input exceeds a preset number of times, no correct interaction instruction is received within a preset time period, preset function trigger information is obtained, and preset identity information is obtained , connected to the associated device, received preset information, and connected to the network preset;
    所述关键信息包括以下至少一项:错误交互指令、错误交互指令中的指令关键词、智能设备当前使用的功能、智能设备待触发的功能、用户身份、应用场景、交互结果关键词、关联设备信息、预设信息关键词。The key information includes at least one of the following: wrong interaction instruction, instruction keyword in the wrong interaction instruction, function currently used by the smart device, function to be triggered by the smart device, user identity, application scenario, interaction result keyword, associated device Information, preset information keywords.
  3. 如权利要求2所述的方法,其中,步骤S1A2,包括:The method according to claim 2, wherein step S1A2 comprises:
    根据语音交互指令进行操作后,执行返回操作并重新进行语音交互指令的输入时,确认所述语音交互指令为错误交互指令;和/或After performing the operation according to the voice interaction instruction, when the return operation is performed and the input of the voice interaction instruction is performed again, it is confirmed that the voice interaction instruction is a wrong interaction instruction; and/or
    同一用户输入的前一语音交互指令与后语音交互指令的时间间隔大于第一预设时间间隔且小于第二预设时间间隔时,确认所述前一语音交互指令为错误交互指令。When the time interval between the previous voice interaction instruction and the subsequent voice interaction instruction input by the same user is greater than the first preset time interval and shorter than the second preset time interval, it is confirmed that the previous voice interaction instruction is an incorrect interaction instruction.
  4. 如权利要求2所述的方法,其中,所述关键信息包括所述错误交互指令和/或所述错误交互指令中的指令关键词,所述步骤S1A1,包括:The method according to claim 2, wherein the key information includes the erroneous interaction instruction and/or instruction keywords in the erroneous interaction instruction, and the step S1A1 includes:
    将所述错误交互指令,和/或所述指令关键词与数据库中的交互指令进行匹配;Matching the wrong interaction instruction, and/or the instruction keyword with the interaction instruction in the database;
    将匹配值超过阈值的交互指令确认为推荐交互指令。The interaction instruction whose matching value exceeds the threshold is confirmed as the recommended interaction instruction.
  5. 如权利要求4所述的方法,其中,将所述错误交互指令,和/或所述指令关键词与数据库中的交互指令进行匹配,包括:The method according to claim 4, wherein matching the wrong interaction instruction and/or the instruction keyword with the interaction instruction in the database comprises:
    根据所述错误交互指令,和/或所述指令关键词确认用户意图;confirming the user's intention according to the wrong interaction instruction and/or the instruction keyword;
    获取所述数据库中的交互指令与所述用户意图的匹配值。A matching value between the interaction instruction in the database and the user intention is acquired.
  6. 如权利要求4所述的方法,其中,步骤S2A,包括:The method according to claim 4, wherein step S2A comprises:
    在显示界面将所述错误交互指令,以及与所述错误交互指令相关的推荐交互指令进行关联标注显示。The erroneous interaction instruction and the recommended interaction instruction related to the erroneous interaction instruction are associated and displayed on the display interface.
  7. 如权利要求2所述的方法,其中,The method of claim 2, wherein,
    所述获取关键信息,包括:根据所述智能设备的显示界面获取所述智能设备当前使用的功能;The acquiring key information includes: acquiring the functions currently used by the smart device according to the display interface of the smart device;
    所述步骤S1A2,包括:获取与所述智能设备当前使用的功能相关联的至少一条推荐交互指令。The step S1A2 includes: acquiring at least one recommended interaction instruction associated with the function currently used by the smart device.
  8. 如权利要求7所述的方法,其中,所述获取与所述智能设备当前使用的功能相关联的至少一条推荐交互指令,包括以下至少一种:The method according to claim 7, wherein said acquiring at least one recommended interaction instruction associated with the function currently used by said smart device comprises at least one of the following:
    获取与所述智能设备的显示界面中的可操作控件相关联的至少一条推荐交互指令;Obtaining at least one recommended interaction instruction associated with an operable control in the display interface of the smart device;
    获取与所述智能设备的显示界面中的显示内容相关联的至少一条推荐交互指令;Obtaining at least one recommended interaction instruction associated with the display content in the display interface of the smart device;
    获取与所述智能设备当前显示界面中的前一个或下一个显示界面相关联的至少一条 推荐交互指令。Acquiring at least one recommended interaction instruction associated with the previous or next display interface in the current display interface of the smart device.
  9. 如权利要求4所述的方法,其中,还包括:The method of claim 4, further comprising:
    在检测到界面发生跳转时,根据跳转后的界面信息获取新的推荐交互指令。When a jump occurs on the interface is detected, a new recommended interaction instruction is acquired according to the interface information after the jump.
  10. 如权利要求2所述的方法,其中,步骤S1A2,包括:The method according to claim 2, wherein step S1A2 comprises:
    获取所述关联设备信息,所述关联设备信息包括:功能、位置;Obtaining the associated device information, the associated device information including: function, location;
    根据所述关联设备信息获取至少一条推荐交互指令。Acquiring at least one recommended interaction instruction according to the associated device information.
  11. 如权利要求2所述的方法,其中,步骤S2A之后,还包括:The method according to claim 2, wherein, after step S2A, further comprising:
    响应于第一操作和/或第一语音指令,从所述至少一条推荐交互指令中确定目标推荐交互指令;determining a target recommended interaction instruction from the at least one recommended interaction instruction in response to the first operation and/or the first voice instruction;
    根据所述目标推荐交互指令进行响应。Respond according to the target recommendation interaction instruction.
  12. 如权利要求2所述的方法,其中,步骤S2A,包括:The method according to claim 2, wherein, step S2A comprises:
    监测智能设备对交互指令的反馈信息;Monitor the feedback information of smart devices to interactive commands;
    在所述智能设备接收到交互指令,未输出反馈信息时,输出所述至少一条推荐交互指令。When the smart device receives the interaction instruction but does not output feedback information, output the at least one recommended interaction instruction.
  13. 如权利要求12所述的方法,其中,在所述智能设备接收到交互指令,未输出反馈信息时,输出所述至少一条推荐交互指令,包括:The method according to claim 12, wherein when the smart device receives an interaction instruction and does not output feedback information, outputting the at least one recommended interaction instruction includes:
    在所述智能设备接收到交互指令,未输出反馈信息时,确认所述交互指令为所述错误交互指令;When the smart device receives the interaction instruction but does not output feedback information, confirm that the interaction instruction is the wrong interaction instruction;
    根据所述错误交互指令输出所述至少一条推荐交互指令;Outputting the at least one recommended interaction instruction according to the wrong interaction instruction;
    其中,所述至少一条推荐交互指令包括:与所述关键信息相关的推荐交互指令和系统通用推荐交互指令。Wherein, the at least one recommended interaction instruction includes: a recommended interaction instruction related to the key information and a general system recommended interaction instruction.
  14. 如权利要求2所述的方法,其中,步骤S1A2,包括:The method according to claim 2, wherein step S1A2 comprises:
    根据当前使用的第一应用的历史常用功能和/或历史交互指令使用记录,获取所述第一应用的常用推荐交互指令作为所述至少一条推荐交互指令。According to the historical commonly used functions and/or historical interactive instruction usage records of the first application currently used, the commonly used recommended interactive instruction of the first application is acquired as the at least one recommended interactive instruction.
  15. 如权利要求14所述的方法,其中,还包括:The method of claim 14, further comprising:
    按照所述第一预设策略输出所述第一应用的常用推荐交互指令,Outputting common recommended interaction instructions for the first application according to the first preset strategy,
    响应于对所述常用推荐交互指令的指令删除,将删除的推荐交互指令设置为非常用推荐交互指令。In response to the instruction deletion of the commonly used recommended interaction instruction, the deleted recommended interaction instruction is set as an infrequently used recommended interaction instruction.
  16. 如权利要求2所述的方法,其中,步骤S2A,包括:The method according to claim 2, wherein, step S2A comprises:
    获取用户信息,若当前用户为新用户,则输出与所述关键信息关联的推荐交互指令;和/或,Obtain user information, and if the current user is a new user, output a recommended interaction instruction associated with the key information; and/or,
    若所述当前用户为老用户,则根据历史推荐交互指令的使用记录,确定所述当前用户的常用推荐交互指令,输出所述当前用户的常用推荐交互指令;和/或若所述当前用户为老用户,则输出常用推荐交互指令、以及请求显示其他部分推荐交互指令的控件,其中,所述请求显示其他部分推荐交互指令的控件用于获取全部的与所述关键信息关联的推荐交互指令;和/或If the current user is an old user, then according to the usage record of historical recommended interaction instructions, determine the commonly used recommended interactive instructions of the current user, and output the commonly used recommended interactive instructions of the current user; and/or if the current user is For old users, output commonly used recommended interactive instructions and controls for requesting to display other recommended interactive instructions, wherein the control for requesting to display other recommended interactive instructions is used to obtain all recommended interactive instructions associated with the key information; and / or
    获取当前用户的身份信息,所述当前用户的身份信息包括年龄和/或人脸图像信息,若所述当前用户为老人和/或小孩,则语音输出所述至少一条推荐交互指令;和/或,Obtaining the identity information of the current user, the identity information of the current user includes age and/or facial image information, and if the current user is an elderly person and/or a child, outputting the at least one recommended interaction instruction by voice; and/or ,
    若所述当前用户不为老人和/或小孩,则界面输出所述至少一条推荐交互指令;和/或If the current user is not an elderly person and/or a child, the interface outputs the at least one recommended interaction instruction; and/or
    获取当前使用的第一应用的软件版本信息,根据所述软件版本信息,获取所述第一应用的最新版本的新增推荐交互指令后,输出所述至少一条推荐交互指令,并对所述新增推荐交互指令进行标注。Acquiring the software version information of the first application currently in use, according to the software version information, after obtaining the newly added recommended interaction instruction of the latest version of the first application, outputting the at least one recommended interaction instruction, and Add recommended interactive instructions for labeling.
  17. 如权利要求2所述的方法,其中,所述至少一条推荐交互指令包括:与所述关键信息相关的推荐交互指令和系统通用推荐交互指令;The method according to claim 2, wherein the at least one recommended interaction instruction comprises: a recommended interaction instruction related to the key information and a general system recommended interaction instruction;
    步骤S2A,包括:优先显示和/或突出显示与所述关键信息相关的推荐交互指令。Step S2A includes: preferentially displaying and/or highlighting recommended interaction instructions related to the key information.
  18. 如权利要求2所述的方法,其中,步骤S1A2,还包括:The method according to claim 2, wherein, step S1A2, further comprising:
    在从服务器中获取推荐交互指令失败时,从本地数据库中获取与所述关键信息关联的推荐交互指令。When acquiring the recommended interaction instruction from the server fails, acquire the recommended interaction instruction associated with the key information from the local database.
  19. 如权利要求1所述的处理方法,其中,The processing method as claimed in claim 1, wherein,
    所述步骤S1包括:Said step S1 comprises:
    步骤S1AA:响应于第一预设操作,根据关键信息获取至少一条推荐交互指令;Step S1AA: Obtain at least one recommended interaction instruction according to the key information in response to the first preset operation;
  20. 如权利要求19所述的方法,其中,所述第一预设操作包括以下中的至少一项:The method of claim 19, wherein the first predetermined operation comprises at least one of the following:
    触发语音输入控件的操作;Trigger the operation of the voice input control;
    触发语音指令提示的操作;Operations that trigger voice command prompts;
    触发界面切换的操作;The operation that triggers interface switching;
    输入超过预设次数的错误交互指令;Entering wrong interactive commands exceeding the preset number of times;
    和/或所述关键信息包括以下中的至少一项:And/or the key information includes at least one of the following:
    错误交互指令中的指令关键词;Instruction keywords in wrong interactive instructions;
    智能设备当前使用的功能;The functions currently used by the Smart Device;
    智能设备待触发的功能;The function to be triggered by the smart device;
    用户身份;User ID;
    当前所处的应用场景;The current application scenario;
    所述智能设备中的第一应用的信息;Information about the first application in the smart device;
    所述智能设备上的当前浏览内容信息;Current browsing content information on the smart device;
    交互结果关键词;Interactive result keywords;
    关联设备信息;Associated device information;
    预设信息关键词。Default information keywords.
  21. 如权利要求19所述的方法,其中,步骤S2,包括:The method according to claim 19, wherein step S2 includes:
    输出提示信息,响应于选择操作,根据选择结果输出相应的推荐交互指令;和/或,Outputting prompt information, in response to the selection operation, outputting a corresponding recommended interaction instruction according to the selection result; and/or,
    输出提示信息,响应于未响应所述提示信息,根据所述第一预设策略输出所述至少一条推荐交互指令;和/或Outputting prompt information, in response to not responding to the prompt information, outputting the at least one recommended interaction instruction according to the first preset strategy; and/or
    获取所述至少一条推荐交互指令的属性信息,根据所述属性信息,将所述至少一条推荐交互指令在不同区域进行输出;和/或Obtain attribute information of the at least one recommended interaction instruction, and output the at least one recommended interaction instruction in different areas according to the attribute information; and/or
    响应于智能设备不满足预设的条件,获取与所述智能设备相关联的关联设备,并将所述至少一条推荐交互指令发送至所述关联设备,以使所述关联设备输出所述至少一条推荐交互指令;和/或Responding to the fact that the smart device does not meet the preset condition, acquiring an associated device associated with the smart device, and sending the at least one recommended interaction instruction to the associated device, so that the associated device outputs the at least one Recommend interactive instructions; and/or
    获取所述至少一条推荐交互指令的数量,在所述至少一条推荐交互指令的数量超过阈值时,将所述至少一条推荐交互指令按照第一子预设策略进行输出;和/或,Obtaining the quantity of the at least one recommended interaction instruction, and outputting the at least one recommended interaction instruction according to the first sub-preset strategy when the quantity of the at least one recommended interaction instruction exceeds a threshold; and/or,
    在所述至少一条推荐交互指令的数量未超过阈值时,将所述至少一条推荐交互指令按照第二子预设策略进行输出。When the quantity of the at least one recommended interaction instruction does not exceed the threshold, the at least one recommended interaction instruction is output according to the second sub-preset strategy.
  22. 如权利要求21所述的方法,其中,所述智能设备不满足预设的条件包括以下中的至少一项:The method according to claim 21, wherein said smart device does not meet preset conditions comprising at least one of the following:
    所述智能设备不存在显示装置;The smart device does not have a display device;
    所述智能设备显示装置不满足推荐交互指令的显示需求;The smart device display device does not meet the display requirements of the recommended interaction instructions;
    所述智能设备不具备推荐交互指令的显示权限;The smart device does not have the display authority to recommend interactive instructions;
    所述推荐交互指令与关联设备相关。The recommended interaction instruction is related to associated devices.
  23. 如权利要求19所述的方法,其中,所述方法,还包括:The method according to claim 19, wherein said method further comprises:
    若在步骤S1AA之前,检测到非语音操作,则根据所述非语音操作,从所述至少一条推荐交互指令中确定对应的目标交互指令;If a non-voice operation is detected before step S1AA, then according to the non-voice operation, determine a corresponding target interaction instruction from the at least one recommended interaction instruction;
    输出所述至少一条推荐交互指令,并对所述目标交互指令进行标注。Outputting the at least one recommended interaction instruction, and marking the target interaction instruction.
  24. 如权利要求1所述的方法,其中,The method of claim 1, wherein,
    所述步骤S1包括:Said step S1 comprises:
    步骤S1B:响应于第一预设操作,输出第一界面,和/或,响应于满足第一预设条件,输出第二界面;Step S1B: outputting the first interface in response to the first preset operation, and/or outputting the second interface in response to satisfying the first preset condition;
    所述步骤S2包括:Described step S2 comprises:
    步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理。Step S2B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying a second preset condition.
  25. 如权利要求24所述的处理方法,其中,所述第一预设操作包括以下至少一种:The processing method according to claim 24, wherein the first preset operation comprises at least one of the following:
    唤醒、启动、运行或关闭至少一预设应用或服务;wake up, activate, run or close at least one default application or service;
    获取到第一信息;Obtain the first information;
    发送第一信息;send the first message;
    在预设时长内未获取到第一信息;和/或所述第一界面包括以下至少一种:The first information is not obtained within the preset duration; and/or the first interface includes at least one of the following:
    用于更新所述第一界面的更新控件;An update control for updating the first interface;
    与所述更新控件关联的推荐指令;a recommended command associated with said update control;
    与所述更新控件功能不同的推荐交互指令;A recommended interaction instruction different from the function of the update control;
    所述预设应用或服务的唤醒界面;A wake-up interface of the preset application or service;
    所述预设应用或服务的运行界面;The running interface of the preset application or service;
    与所述预设应用或服务关联的应用或服务的界面;an interface of an application or service associated with the preset application or service;
    与所述预设应用或服务关联的推荐交互指令;A recommended interaction instruction associated with the preset application or service;
    与所述第一信息对应的控制意图;a control intention corresponding to the first information;
    与所述第一信息关联的推荐交互指令;A recommended interaction instruction associated with the first information;
    根据所述第一信息进行响应后的界面;an interface after responding according to the first information;
    与当前场景关联的推荐交互指令。Recommended interaction instructions associated with the current scene.
  26. 如权利要求24所述的处理方法,其中,所述步骤S1B中响应于第一预设操作,输出第一界面包括:The processing method according to claim 24, wherein in the step S1B, in response to the first preset operation, outputting the first interface comprises:
    响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能不匹配时,输出所述第一界面,所述第一界面包括如下至少一项:运行失败信息;与所述预设应用或服务运行对应的推荐指令;与所述运行操作关联的应用或服务对应的推荐指令;与所述运行操作关联的关联设备对应的推荐指令;与所述预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与更新所述预设应用或服务的功能关联的推荐指令和/或更新控件;和/或,In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, the first interface is output, and the first interface includes at least one of the following: failure to run information; a recommended instruction corresponding to the running of the preset application or service; a recommended instruction corresponding to the application or service associated with the running operation; a recommended instruction corresponding to the associated device associated with the running operation; A recommendation instruction corresponding to the function configuration of the application or service; an update control used to update the first interface; a recommendation instruction associated with the update control; a recommendation instruction different from the function of the update control; recommended instructions and/or update controls associated with the functionality of the application or service; and/or,
    响应于所述预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能匹配时,输出所述第一界面,所述第一界面包括如下至少一项:所述预设应用或服务的运行界面;与所述运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;和/或,In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, the first interface is output, and the first interface includes at least one of the following: The running interface of the preset application or service; the recommended instruction corresponding to the running operation; the recommended instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a suggested instruction associated with the control; a suggested instruction that functions differently than said update widget; and/or,
    响应于所述预设应用或服务的关闭指令,输出所述第一界面,其中,所述第一界面包括如下至少一项:与所述预设应用或服务关联的应用或服务的界面;与所述预设应用或服务关联的应用或服务的推荐指令;和/或,Outputting the first interface in response to a closing instruction of the preset application or service, wherein the first interface includes at least one of the following: an interface of an application or service associated with the preset application or service; and A recommendation instruction for an application or service associated with the preset application or service; and/or,
    响应于所述预设应用或服务的关闭指令以及其他应用或服务的启动指令,输出所述第一界面,所述第一界面包括如下至少一项:所述其他应用或服务与所述预设应用或服务的差异对应的推荐指令和/或更新控件;所述其他应用或服务相对所述预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新所述第一界面的更新控件;与所述更新 控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与所述其他应用或服务关联的应用或服务的界面;与所述其他应用或服务关联的关联设备对应的推荐指令;和/或,Outputting the first interface in response to the shutdown instruction of the preset application or service and the startup instruction of other applications or services, the first interface includes at least one of the following: the other application or service and the preset The recommended instruction and/or update control corresponding to the difference of the application or service; the recommended instruction and/or update control corresponding to the new function of the other application or service relative to the preset application or service; used to update the first An update control of the interface; a recommended instruction associated with the update control; a recommended instruction with a function different from that of the update control; an interface of an application or service associated with the other application or service; associated with the other application or service recommended instructions for associated devices; and/or,
    响应于唤醒、启动或运行至少一预设应用或服务,若在预设时长内未获取到第一信息,或错误交互指令输入超过预设次数,输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述预设应用或服务的历史指令信息关联、和/或与所述预设应用或服务的功能关联、和/或与当前场景关联;和/或,In response to waking up, starting, or running at least one preset application or service, if the first information is not obtained within a preset time period, or the wrong interaction instruction is input for more than a preset number of times, output a first interface including a recommended interaction instruction, wherein, The recommended interaction instruction is associated with historical instruction information of the preset application or service, and/or associated with the function of the preset application or service, and/or associated with the current scene; and/or,
    响应于获取到所述第一信息,根据所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面;和/或,In response to acquiring the first information, output a first interface corresponding to the matching result according to the matching result of the first information and preset information; and/or,
    响应于获取到所述第一信息,根据所述第一信息确定或生成控制意图,输出与所述控制意图对应的第一界面;和/或,In response to acquiring the first information, determine or generate a control intention according to the first information, and output a first interface corresponding to the control intention; and/or,
    响应于获取到所述第一信息,且所述第一信息不能确定或生成控制意图,输出与所述第一信息关联的推荐交互指令对应的第一界面;和/或,In response to acquiring the first information, and the first information cannot determine or generate a control intention, output a first interface corresponding to a recommended interaction instruction associated with the first information; and/or,
    响应于获取到所述第一信息,且所述第一信息能确定或生成多个控制意图,输出与所述多个控制意图对应的第一界面。In response to acquiring the first information, and the first information can determine or generate multiple control intentions, output a first interface corresponding to the multiple control intentions.
  27. 如权利要求26所述的处理方法,其中,输出与所述匹配结果对应的第一界面,包括:The processing method according to claim 26, wherein outputting the first interface corresponding to the matching result comprises:
    响应于所述第一信息与预设信息相匹配,输出执行所述第一信息的第一界面;和/或,In response to the first information matching the preset information, outputting a first interface for executing the first information; and/or,
    响应于所述第一信息与所述预设信息不匹配,以及存在与第一信息的语义相似度大于预设值的预设信息,输出包括选择提示信息的第一界面,所述选择提示信息包括选择是否执行所述第一信息的提示信息,和/或选择是否存储所述第一信息的提示信息。In response to the fact that the first information does not match the preset information, and there is preset information whose semantic similarity with the first information is greater than a preset value, outputting a first interface including selection prompt information, the selection prompt information It includes prompt information for selecting whether to execute the first information, and/or prompt information for selecting whether to store the first information.
  28. 如权利要求26所述的处理方法,其中,响应于获取到所述第一信息,根据所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面,包括:The processing method according to claim 26, wherein, in response to obtaining the first information, according to the matching result of the first information and preset information, outputting a first interface corresponding to the matching result, comprising:
    响应于所述第一信息的第一语言信息与预设语言信息不匹配,输出包括推荐指令的第一界面,所述推荐指令的语言信息与所述预设语言信息和/或所述第一语言信息匹配。In response to the fact that the first language information of the first information does not match the preset language information, a first interface including a recommended instruction is output, the language information of the recommended instruction is consistent with the preset language information and/or the first language information. The language information matches.
  29. 如权利要求26所述的处理方法,其中,输出与所述控制意图对应的第一界面,包括:The processing method according to claim 26, wherein outputting the first interface corresponding to the control intention comprises:
    响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面;和/或,Responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention; and/or,
    响应于所述控制意图不满足所述预设控制意图条件,则输出包括所述控制意图的第一界面,和/或输出与所述控制意图关联的关联设备的信息的第一界面,和/或将包括所述控制意图的第一界面发送至关联设备进行输出;和/或,In response to the control intention not satisfying the preset control intention condition, outputting a first interface including the control intention, and/or outputting a first interface of information of an associated device associated with the control intention, and/or or sending the first interface including the control intention to an associated device for output; and/or,
    响应于所述控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。In response to the control intention not satisfying the preset control intention condition, outputting a first interface including a recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or satisfies the preset control intention condition.
  30. 如权利要求29所述的处理方法,其中,响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面包括:The processing method according to claim 29, wherein, in response to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting the first interface after responding to the control intention includes:
    响应于所述控制意图满足预设控制意图条件,唤醒、启动或运行至少一预设应用或服务,并输出包括推荐交互指令的第一界面,和/或所述预设应用或服务的运行界面,其中,推荐交互指令与所述预设应用或服务关联,和/或与所述第一信息关联。In response to the control intention meeting the preset control intention condition, wake up, start or run at least one preset application or service, and output the first interface including the recommended interaction instruction, and/or the running interface of the preset application or service , wherein the recommended interaction instruction is associated with the preset application or service, and/or associated with the first information.
  31. 如权利要求26所述的处理方法,其中,输出与所述多个控制意图对应的第一界面,包括:The processing method according to claim 26, wherein outputting the first interface corresponding to the plurality of control intentions comprises:
    根据当前场景信息,和/或选择指令,从所述多个控制意图中确定至少一个目标控制意图。Determine at least one target control intention from the plurality of control intentions according to the current scene information and/or the selection instruction.
  32. 如权利要求31所述的处理方法,其中,从所述多个控制意图中确定至少一个目标控制意图的步骤之后,包括:The processing method according to claim 31, wherein, after the step of determining at least one target control intention from the plurality of control intentions, comprising:
    响应于确认操作,和/或响应于所述目标控制意图满足预设控制意图条件,和/或响应于所述目标控制意图,输出响应所述目标控制意图后的第一界面;和/或,In response to the confirmation operation, and/or in response to the target control intention meeting a preset control intention condition, and/or in response to the target control intention, outputting a first interface in response to the target control intention; and/or,
    响应于未接收到确认操作,和/或所述目标控制意图不满足所述预设控制意图条件, 则输出包括所述目标控制意图的第一界面,和/或控制关联设备输出包括所述目标控制意图的第一界面;和/或,In response to no confirmation operation is received, and/or the target control intention does not meet the preset control intention condition, then output a first interface including the target control intention, and/or control the associated device to output a first interface including the target control the first interface of the intent; and/or,
    响应于未接收到确认操作,和/或所述至少一个目标控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述目标控制意图关联和/或满足所述预设控制意图条件。In response to no confirmation operation being received, and/or the at least one target control intention not satisfying the preset control intention condition, output a first interface including a recommended interaction instruction, wherein the recommended interaction instruction is related to the target The control intention is associated with and/or satisfies the preset control intention condition.
  33. 如权利要求24所述的处理方法,其中,所述满足第一预设条件包括以下至少一种:The processing method according to claim 24, wherein said satisfying the first preset condition comprises at least one of the following:
    当前场景信息满足预设场景条件;The current scene information meets the preset scene conditions;
    当前应用或服务属于预设名单;The current application or service belongs to the default list;
    当前应用或服务的运行结果满足预设结果条件;The operation result of the current application or service satisfies the preset result condition;
    当前应用或服务的运行结果不满足预设结果条件;The running result of the current application or service does not meet the preset result conditions;
    接收的第一信息满足预设信息条件;The received first information satisfies the preset information condition;
    所述第一界面满足预设界面条件,其中预设界面条件包括如下至少一项:存在空白区域;字体大小满足预设大小值;屏幕亮度满足预设亮度值;The first interface satisfies preset interface conditions, wherein the preset interface conditions include at least one of the following: there is a blank area; font size meets a preset size value; screen brightness meets a preset brightness value;
    接收到输入的第二信息;receiving the input second information;
    接收到的第二信息满足预设信息条件,其中,预设信息条件包括如下至少一项:控制对象对第一界面中的对象;控制意图为与智能设备的功能对应的控制意图;控制意图为与预设应用或服务的功能对应的控制意图。The received second information satisfies the preset information condition, wherein the preset information condition includes at least one of the following: the control object corresponds to the object in the first interface; the control intention is a control intention corresponding to the function of the smart device; the control intention is A control intent corresponding to a function of a preset application or service.
  34. 如权利要求24所述的处理方法,其中,所述步骤S1B中响应于满足第一预设条件,输出第二界面,包括以下至少一种:The processing method according to claim 24, wherein in the step S1B, in response to satisfying the first preset condition, outputting a second interface includes at least one of the following:
    响应于所述第一界面满足预设界面条件,且接收到第二信息,在所述第一界面中显示与所述第二信息关联的推荐交互指令,以输出所述第二界面;In response to the first interface meeting a preset interface condition and receiving second information, displaying a recommended interaction instruction associated with the second information on the first interface to output the second interface;
    响应于所述第一界面不满足预设界面条件,且接收到第二信息,对所述第一界面进行处理后,在处理后的第一界面中显示与所述第二信息关联的推荐交互指令,以输出所述第二界面;In response to the first interface not satisfying the preset interface condition and receiving second information, after processing the first interface, displaying the recommended interaction associated with the second information in the processed first interface an instruction to output the second interface;
    响应于接收的第一信息满足预设信息条件,输出与所述第一信息对应的第二界面;outputting a second interface corresponding to the first information in response to the received first information meeting a preset information condition;
    响应于接收的第二信息满足预设信息条件,输出与所述第二信息对应的第二界面。In response to the received second information meeting the preset information condition, outputting a second interface corresponding to the second information.
  35. 如权利要求24所述的处理方法,其中,所述步骤S2B中对所述第一界面和/或所述第二界面执行相应处理,包括以下至少一种:The processing method according to claim 24, wherein in the step S2B, performing corresponding processing on the first interface and/or the second interface includes at least one of the following:
    隐藏或关闭所述第一界面和/或所述第二界面;hiding or closing the first interface and/or the second interface;
    融合或合并所述第一界面和/或所述第二界面;fusing or merging said first interface and/or said second interface;
    放大或缩小所述第一界面和/或所述第二界面;Enlarging or reducing the first interface and/or the second interface;
    输出第三界面;Output the third interface;
    输出所述第一界面和/或所述第二界面至关联设备;outputting the first interface and/or the second interface to an associated device;
    对所述第一界面和/或所述第二界面进行处理后,输出至关联设备进行输出。After processing the first interface and/or the second interface, output to an associated device for output.
  36. 如权利要求24所述的处理方法,其中,所述智能设备包括至少一第一显示区域和至少一第二显示区域,所述第一显示区域和所述第二显示区域均显示所述第一界面;The processing method according to claim 24, wherein the smart device comprises at least one first display area and at least one second display area, and both the first display area and the second display area display the first interface;
    所述步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理,包括:The step S2B: in response to satisfying the second preset condition, perform corresponding processing on the first interface and/or the second interface, including:
    响应于所述第一界面满足所述第二预设条件,对所述第一显示区域和所述第二显示区域中的其中之一的所述第一界面进行处理,或同时对所述第一显示区域和第二显示区域显示的第一界面进行处理。In response to the first interface meeting the second preset condition, processing the first interface in one of the first display area and the second display area, or simultaneously processing the first interface The first interface displayed in the first display area and the second display area is processed.
  37. 如权利要求36所述的处理方法,其中,所述步骤S2B:响应于满足第二预设条件,对所述第一界面和/或所述第二界面执行相应处理包括:The processing method according to claim 36, wherein the step S2B: in response to satisfying the second preset condition, performing corresponding processing on the first interface and/or the second interface comprises:
    响应于非单手模式下的移动操作,将所述第一界面中的信息通过所述第一显示区域与所述第二显示区域轮流进行显示;和/或,In response to a mobile operation in a non-single-handed mode, the information in the first interface is displayed alternately through the first display area and the second display area; and/or,
    响应于单手模式下的移动操作,调整所述第一界面中的信息在所述第一显示区域进行显示。In response to the movement operation in the one-handed mode, the information in the first interface is adjusted to be displayed in the first display area.
  38. 如权利要求1所述的处理方法,其中,The processing method as claimed in claim 1, wherein,
    所述步骤S1包括:Said step S1 comprises:
    步骤S1C:获取输入的第一信息;Step S1C: Obtain the input first information;
    所述步骤S2包括:Described step S2 comprises:
    步骤S2C响应于所述第一信息满足第二预设条件,按照第二预设策略进行相应处理;和/或,In step S2C, in response to the first information meeting a second preset condition, perform corresponding processing according to a second preset policy; and/or,
    响应于所述第一信息不满足第二预设条件且满足第三预设条件,按照第三预设策略进行相应处理;In response to the first information not meeting the second preset condition and meeting the third preset condition, performing corresponding processing according to a third preset strategy;
    所述第一信息满足第二预设条件,包括以下至少一种:The first information satisfies a second preset condition, including at least one of the following:
    所述第一信息包括至少一控制意图;The first information includes at least one control intent;
    根据所述第一信息能生成或确定至少一控制意图;at least one control intention can be generated or determined according to the first information;
    所述满足第三预设条件,包括以下至少一种:Said meeting the third preset condition includes at least one of the following:
    能够根据智能设备的第二信息确定所述控制意图;The control intention can be determined according to the second information of the smart device;
    能够根据用户选择确定所述控制意图。The control intention can be determined according to user selection.
  39. 如权利要求38所述的处理方法,其中,所述控制意图包括以下至少一种:The processing method according to claim 38, wherein the control intention includes at least one of the following:
    历史控制意图;historical control intent;
    关联控制意图;associated control intent;
    隐私控制意图;privacy control intent;
    非隐私控制意图;non-privacy control intent;
    高等级控制意图;high-level control intent;
    非高等级控制意图。Non-high-level control intent.
  40. 如权利要求38所述的处理方法,其中,所述按照第二预设策略进行相应处理,包括以下至少一种:The processing method according to claim 38, wherein the corresponding processing according to the second preset strategy includes at least one of the following:
    若控制意图只有一个,则根据所述控制意图执行相应处理;If there is only one control intention, perform corresponding processing according to the control intention;
    若所述控制意图有至少两个,则根据预设选择策略确定目标控制意图,并根据所述目标控制意图执行相应处理。If there are at least two control intentions, the target control intention is determined according to a preset selection strategy, and corresponding processing is performed according to the target control intention.
  41. 如权利要求38所述的处理方法,其中,所述智能设备的第二信息,包括以下至少一种:The processing method according to claim 38, wherein the second information of the smart device includes at least one of the following:
    所述智能设备的场景信息;The scene information of the smart device;
    所述智能设备的时间信息;Time information of the smart device;
    所述智能设备的位置信息;location information of the smart device;
    所述智能设备的状态信息;Status information of the smart device;
    所述智能设备的应用或服务信息;Application or service information of the smart device;
    所述智能设备的触发对象信息;Trigger object information of the smart device;
    所述智能设备的多个应用或服务之间的关系信息;Relationship information between multiple applications or services of the smart device;
    所述智能设备的关联设备信息;Associated device information of the smart device;
    用户操作习惯;user operating habits;
    所述智能设备存储的历史交互记录;The historical interaction record stored by the smart device;
    通过从网络设备下载获取到的历史交互记录;Historical interaction records obtained by downloading from network devices;
    通过从关联设备获取到的历史交互记录。Through historical interaction records obtained from associated devices.
  42. 如权利要求40所述的处理方法,其中,所述根据智能设备的第二信息确定所述目标控制意图,包括:The processing method according to claim 40, wherein said determining the target control intention according to the second information of the smart device comprises:
    根据所述第一信息和所述第二信息按照预设规则确定或生成中间信息,根据所述中间信息确定控制意图。determining or generating intermediate information according to a preset rule according to the first information and the second information, and determining a control intention according to the intermediate information.
  43. 如权利要求42所述的处理方法,其中,所述预设规则包括以下至少一种:The processing method according to claim 42, wherein the preset rules include at least one of the following:
    若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定或生成所述中间信息;If the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the partial information to determine or generate the intermediate information;
    若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定或生成所述中间信息。If the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information, so that the first information can be combined with the second part of information to determine or generate the Describe the intermediate information.
  44. 如权利要求38所述的处理方法,其中,所述按照第三预设策略进行相应处理,包括以下至少一种:The processing method according to claim 38, wherein the corresponding processing according to the third preset strategy includes at least one of the following:
    立即或延迟或停止或切换对所述智能设备执行控制意图对应的处理;Immediately or delay or stop or switch the processing corresponding to the execution of the control intention on the smart device;
    输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;outputting confirmation information, and executing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation;
    将所述控制意图对应的处理复制或转移至关联设备执行;Copy or transfer the processing corresponding to the control intention to the associated device for execution;
    在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Execute processing corresponding to the control intention on the smart device and/or associated device.
  45. 如权利要求38所述的处理方法,其中,所述处理方法还包括如下步骤:The processing method according to claim 38, wherein said processing method further comprises the steps of:
    响应于所述第一信息不满足第二预设条件且不满足第三预设条件,按照第四预设策略进行相应处理。In response to the first information not meeting the second preset condition and not meeting the third preset condition, corresponding processing is performed according to a fourth preset strategy.
  46. 如权利要求38所述的处理方法,其中,所述步骤S1C:获取输入的第一信息的步骤之前,还包括:The processing method according to claim 38, wherein said step S1C: before the step of acquiring the input first information, further includes:
    对所述智能设备进行预设处理。Perform preset processing on the smart device.
  47. 一种处理方法,应用于智能设备,其中,所述处理方法包括:A processing method applied to a smart device, wherein the processing method includes:
    步骤S10:响应于第一预设操作和/或关联设备的信息,确定控制意图和/或获取至少一条推荐交互指令和/或输出第一界面;Step S10: In response to the first preset operation and/or the information of the associated device, determine the control intention and/or obtain at least one recommended interaction instruction and/or output the first interface;
    步骤S20:基于预设策略对所述智能设备执行相应处理,和/或控制关联设备进行输出。Step S20: Execute corresponding processing on the smart device based on a preset policy, and/or control associated devices to output.
  48. 如权利要求47所述的处理方法,其中,The processing method as claimed in claim 47, wherein,
    所述步骤S10包括:The step S10 includes:
    步骤S10A:响应于第一预设操作,根据所述第一预设操作和关键信息获取至少一条推荐交互指令;Step S10A: In response to the first preset operation, at least one recommended interaction instruction is obtained according to the first preset operation and key information;
    所述步骤S20包括:Described step S20 comprises:
    步骤S20A:响应于第二预设操作,和/或所述智能设备不满足预设条件,将至少一条推荐交互指令发送到关联设备进行输出。Step S20A: In response to the second preset operation, and/or the smart device does not satisfy the preset condition, send at least one recommended interaction instruction to the associated device for output.
  49. 如权利要求48所述的方法,其中,关键信息包括以下中的至少一项:The method of claim 48, wherein the key information includes at least one of the following:
    错误交互指令中的指令关键词;Instruction keywords in wrong interactive instructions;
    智能设备当前使用的功能;The functions currently used by the Smart Device;
    智能设备待触发的功能;The function to be triggered by the smart device;
    用户身份;User ID;
    当前所处的应用场景;The current application scenario;
    所述智能设备中的第一应用的信息;Information about the first application in the smart device;
    所述智能设备上的当前浏览内容信息;Current browsing content information on the smart device;
    交互结果关键词;Interactive result keywords;
    关联设备信息;Associated device information;
    预设信息关键词。Default information keywords.
  50. 如权利要求48所述的方法,其中,所述智能设备不满足预设条件包括以下中的至少一项:The method of claim 48, wherein the failure of the smart device to meet preset conditions comprises at least one of the following:
    所述智能设备不存在显示装置;The smart device does not have a display device;
    所述智能设备显示装置不满足推荐交互指令的显示需求;The smart device display device does not meet the display requirements of the recommended interaction instructions;
    所述智能设备不具备推荐交互指令的显示权限;The smart device does not have the display authority to recommend interactive instructions;
    所述推荐交互指令与关联设备相关。The recommended interaction instruction is related to associated devices.
  51. 如权利要求48所述的方法,其中,步骤S10A,包括:The method according to claim 48, wherein step S10A comprises:
    根据所述第一预设操作和所述关键信息确定用户操作意图,根据所述用户操作意图,获取所述至少一条第一推荐交互指令;和/或Determine the user's operation intention according to the first preset operation and the key information, and acquire the at least one first recommended interaction instruction according to the user's operation intention; and/or
    获取输入的交互指令的关键词信息,根据所述关键词信息和关键信息获取推荐交互指令。The keyword information of the input interactive instruction is obtained, and the recommended interactive instruction is obtained according to the keyword information and key information.
  52. 如权利要求48所述的方法,其中,步骤S20A,包括:The method according to claim 48, wherein step S20A comprises:
    在所述关联设备的显示屏幕上优先显示和/或突出显示与所述关联设备相关的推荐交互指令;Prioritizing and/or highlighting recommended interaction instructions related to the associated device on the display screen of the associated device;
    在所述至少一条推荐交互指令的数量超过阈值时,将所述至少一条推荐交互指令按照第一预设策略进行输出;和/或,When the quantity of the at least one recommended interaction instruction exceeds a threshold, output the at least one recommended interaction instruction according to a first preset strategy; and/or,
    在所述至少一条推荐交互指令的数量未超过阈值时,将所述至少一条推荐交互指令按照第二预设策略进行输出;When the quantity of the at least one recommended interaction instruction does not exceed a threshold, output the at least one recommended interaction instruction according to a second preset strategy;
    根据所述关键信息中所述智能设备的第一应用的信息,获取所述第一应用的软件版本信息,并根据所述软件版本信息,获取所述第一应用的最新版本的新增推荐交互指令后,对所述新增推荐交互指令进行突出显示;和/或According to the information of the first application of the smart device in the key information, obtain the software version information of the first application, and obtain the new recommended interaction of the latest version of the first application according to the software version information After the instruction, highlight the newly added recommended interaction instruction; and/or
    响应于交互指令的关键词信息,从所述至少一条推荐交互指令中获取符合所述关键词信息的推荐交互指令,响应于第二预设操作,和所述智能设备不满足预设条件,将所述至少一条推荐交互指令中符合所述关键词信息的推荐交互指令发送到关联设备进行输出。Responding to the keyword information of the interaction instruction, acquiring a recommended interaction instruction conforming to the keyword information from the at least one recommended interaction instruction, in response to a second preset operation, and the smart device does not meet the preset condition, Among the at least one recommended interaction instruction, the recommended interaction instruction conforming to the keyword information is sent to an associated device for output.
  53. 如权利要求47的处理方法,其中,The processing method of claim 47, wherein,
    所述步骤S10包括:The step S10 includes:
    步骤S10B:响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面;Step S10B: Outputting the first interface in response to the first information satisfying the first preset condition, and/or outputting the second interface in response to the second information satisfying the second preset condition;
    步骤S20B:响应于满足第三预设条件,对所述第一界面和/或所述第二界面执行相应处理。Step S20B: Execute corresponding processing on the first interface and/or the second interface in response to satisfying a third preset condition.
  54. 如权利要求53所述的处理方法,其中,所述步骤S10B中响应于第一信息满足第一预设条件,输出第一界面包括以下至少一种:The processing method according to claim 53, wherein, in the step S10B, in response to the first information satisfying the first preset condition, outputting the first interface includes at least one of the following:
    响应于所述第一信息与预设信息的匹配结果,输出与所述匹配结果对应的第一界面;In response to a matching result of the first information and preset information, output a first interface corresponding to the matching result;
    响应于所述第一信息包括控制意图,输出与所述控制意图对应的第一界面;outputting a first interface corresponding to the control intention in response to the first information including the control intention;
    响应于所述第一信息不能确定或生成控制意图,输出与第一信息关联的推荐交互指令对应的第一界面;In response to the first information being unable to determine or generate a control intention, output a first interface corresponding to a recommended interaction instruction associated with the first information;
    响应于所述第一信息能确定或生成多个控制意图,输出与所述多个控制意图对应的第一界面。A plurality of control intentions can be determined or generated in response to the first information, and a first interface corresponding to the plurality of control intentions is output.
  55. 如权利要求54所述的处理方法,其中,所述输出与所述控制意图对应的第一界面,包括以下至少一种:The processing method according to claim 54, wherein the outputting the first interface corresponding to the control intention includes at least one of the following:
    响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并输出响应所述控制意图后的第一界面;Responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and outputting a first interface after responding to the control intention;
    响应于所述控制意图不满足所述预设控制意图条件,则输出包括所述控制意图的第一界面,和/或输出与所述控制意图关联的关联设备的信息的第一界面,和/或将包括所述控制意图的第一界面发送至关联设备进行输出;In response to the control intention not satisfying the preset control intention condition, outputting a first interface including the control intention, and/or outputting a first interface of information of an associated device associated with the control intention, and/or or sending the first interface including the control intention to an associated device for output;
    响应于所述控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。In response to the control intention not satisfying the preset control intention condition, outputting a first interface including a recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or satisfies the preset control intention condition.
  56. 如权利要求54所述的处理方法,其中,所述输出与所述多个控制意图对应的第一界面,包括:The processing method according to claim 54, wherein said outputting the first interface corresponding to said plurality of control intentions comprises:
    根据当前场景信息,和/或选择指令,从所述多个控制意图中确定至少一个目标控制意图。Determine at least one target control intention from the plurality of control intentions according to the current scene information and/or the selection instruction.
  57. 如权利要求56所述的处理方法,其中,所述从所述多个控制意图中确定至少一个目标控制意图之后,包括以下至少一种:The processing method according to claim 56, wherein after determining at least one target control intention from the plurality of control intentions, at least one of the following is included:
    响应于确认操作,和/或响应于所述目标控制意图满足预设控制意图条件,和/或响应于所述目标控制意图,输出响应所述目标控制意图后的第一界面;In response to the confirmation operation, and/or in response to the target control intention meeting a preset control intention condition, and/or in response to the target control intention, outputting a first interface in response to the target control intention;
    响应于未接收到确认操作,响应于所述目标控制意图不满足所述预设控制意图条件,则输出包括所述目标控制意图的第一界面,和/或控制关联设备输出包括所述目标控制意图的第一界面;In response to not receiving the confirmation operation, in response to the target control intention not satisfying the preset control intention condition, outputting a first interface including the target control intention, and/or outputting a control-associated device including the target control Intent's first interface;
    响应于未接收到确认操作,和/或响应于所述至少一个目标控制意图不满足所述预设控制意图条件,则输出包括推荐交互指令的第一界面,其中,所述推荐交互指令与所述目标控制意图关联和/或满足所述预设控制意图条件。In response to no confirmation operation being received, and/or in response to the at least one target control intention not satisfying the preset control intention condition, output a first interface including a recommended interaction instruction, wherein the recommended interaction instruction is related to the The target control intention is associated with and/or the preset control intention condition is satisfied.
  58. 如权利要求53所述的处理方法,其中,步骤S10B中响应于第一信息满足第一预设条件,输出第一界面,和/或,响应于第二信息满足第二预设条件,输出第二界面,包括:The processing method according to claim 53, wherein in step S10B, in response to the first information satisfying the first preset condition, the first interface is output, and/or, in response to the second information satisfying the second preset condition, the second interface is output Two interfaces, including:
    响应于所述第二信息与所述第一信息的控制意图关联,和/或所述第二信息对应的第二用户与第一信息对应的第一用户关联,输出所述第一界面和所述第二界面;和/或,In response to the association of the second information with the control intention of the first information, and/or the association of the second user corresponding to the second information with the first user corresponding to the first information, outputting the first interface and the the second interface; and/or,
    响应于所述第二信息与所述第一界面关联,关闭所述第一界面后输出第二界面。In response to the second information being associated with the first interface, the second interface is output after the first interface is closed.
  59. 如权利要求53所述的处理方法,其中,步骤S20B中对所述第一界面和/或所述第二界面执行相应处理,包括以下至少一种:The processing method according to claim 53, wherein in step S20B, performing corresponding processing on the first interface and/or the second interface includes at least one of the following:
    隐藏或关闭所述第一界面和/或所述第二界面;hiding or closing the first interface and/or the second interface;
    融合或合并所述第一界面和/或所述第二界面;fusing or merging said first interface and/or said second interface;
    放大或缩小所述第一界面和/或所述第二界面;Enlarging or reducing the first interface and/or the second interface;
    输出第三界面;Output the third interface;
    输出所述第一界面和/或所述第二界面至关联设备;outputting the first interface and/or the second interface to an associated device;
    对所述第一界面和/或所述第二界面进行处理后,输出至关联设备进行输出。After processing the first interface and/or the second interface, output to an associated device for output.
  60. 如权利要求47所述的处理方法,其中,The processing method as claimed in claim 47, wherein,
    步骤S10包括:Step S10 includes:
    步骤S10BB:响应于第一预设操作,显示第一界面和/或第二界面;Step S10BB: displaying the first interface and/or the second interface in response to the first preset operation;
    步骤S20包括:Step S20 includes:
    步骤S20BB:对所述第一界面和/或所述第二界面进行处理后,控制关联设备输出处理后的所述第一界面和/或所述第二界面。Step S20BB: After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the second interface.
  61. 如权利要求60所述的处理方法,其中,所述步骤S10BB包括:The processing method according to claim 60, wherein said step S10BB comprises:
    响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能不匹配时,显示所述第一界面和/或所述第二界面,所述第一界面和/或第二界面包括如下至少一项:运行失败信息;与所述预设应用或服务运行对应的推荐指令;与所述运行操作关联的应用或服务对应的推荐指令;与所述运行操作关联的关联设备对应的推荐指令;与所述预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;和/或,In response to the running operation of the preset application or service, when the running operation does not match the function of the preset application or service, displaying the first interface and/or the second interface, the first interface And/or the second interface includes at least one of the following: operation failure information; recommended instructions corresponding to the operation of the preset application or service; recommended instructions corresponding to the application or service associated with the operation; A recommendation instruction corresponding to an associated associated device; a recommendation instruction corresponding to the function configuration of the preset application or service; an update control for updating the first interface; a recommendation instruction associated with the update control; Update widgets that function differently from recommended instructions; and/or,
    响应于预设应用或服务的运行操作,在所述运行操作与所述预设应用或服务的功能匹配时,显示第一界面和/或第二界面,所述第一界面和/或第二界面包括如下至少一项:所述预设应用或服务的运行界面;与所述运行操作对应的推荐指令;与预设应用或服务的功能配置对应的推荐指令;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与更新所述预设应用或服务的功能关联的推荐指令和/或更新控件;和/或,In response to the running operation of the preset application or service, when the running operation matches the function of the preset application or service, displaying the first interface and/or the second interface, the first interface and/or the second interface The interface includes at least one of the following: the running interface of the preset application or service; a recommended instruction corresponding to the running operation; a recommended instruction corresponding to the functional configuration of the preset application or service; used to update the first interface an update control; a recommendation instruction associated with the update control; a recommendation instruction having a function different from that of the update control; a recommendation instruction and/or an update control associated with updating a function of the preset application or service; and/or ,
    响应于预设应用或服务的关闭指令,显示第一界面和/或第二界面,其中,所述第一 界面和/或第二界面包括如下至少一项:与所述预设应用或服务关联的应用或服务的界面;与所述预设应用或服务关联的应用或服务的推荐指令;和/或,In response to the closing instruction of the preset application or service, display the first interface and/or the second interface, wherein the first interface and/or the second interface include at least one of the following: associated with the preset application or service The interface of the application or service; the recommended instruction of the application or service associated with the preset application or service; and/or,
    响应于预设应用或服务的关闭指令以及其他应用或服务的启动指令,显示第一界面和/或第二界面,所述第一界面和/或第二界面包括如下至少一项:其他应用或服务与所述预设应用或服务的差异对应的推荐指令和/或更新控件;所述其他应用或服务相对所述预设应用或服务新增的功能对应的推荐指令和/或更新控件;用于更新所述第一界面的更新控件;与所述更新控件关联的推荐指令;与所述更新控件的功能不同的推荐指令;与所述其他应用或服务关联的应用或服务的界面;与所述其他应用或服务关联的关联设备对应的推荐指令;和/或,In response to the closing instruction of the preset application or service and the starting instruction of other applications or services, displaying the first interface and/or the second interface, the first interface and/or the second interface include at least one of the following: other applications or The recommended instruction and/or update control corresponding to the difference between the service and the preset application or service; the recommended instruction and/or update control corresponding to the new function of the other application or service relative to the preset application or service; An update control for updating the first interface; a recommendation instruction associated with the update control; a recommendation instruction with a function different from that of the update control; an interface of an application or service associated with the other application or service; recommended instructions corresponding to associated devices associated with other applications or services; and/or,
    响应于接收到输入的第一信息,获取所述第一信息中包括的控制意图,显示与所述控制意图对应的第一界面和/或第二界面;和/或,In response to receiving the input first information, acquire the control intention included in the first information, and display the first interface and/or the second interface corresponding to the control intention; and/or,
    响应于接收到输入的第一信息,且所述第一信息不能确定或生成控制意图,显示与第一信息关联的推荐交互指令对应的第一界面和/或第二界面;和/或,In response to receiving the input first information, and the first information cannot determine or generate a control intention, display the first interface and/or the second interface corresponding to the recommended interaction instruction associated with the first information; and/or,
    响应于接收到输入的第一信息,且所述第一信息能确定或生成多个控制意图,显示与所述多个控制意图对应的第一界面和/或第二界面。In response to receiving input first information, and the first information can determine or generate a plurality of control intentions, display a first interface and/or a second interface corresponding to the plurality of control intentions.
  62. 如权利要求61所述的处理方法,其中,与更新控件关联的推荐指令包括如下至少一项:The processing method according to claim 61, wherein the recommended instruction associated with the update control includes at least one of the following:
    与更新控件并列的指令、更新控件下一级的指令、更新控件上一级的指令、包括多个更新控件的功能的指令。An instruction juxtaposed with the update control, an instruction for updating the lower level of the control, an instruction for updating the upper level of the control, and an instruction including multiple functions for updating the control.
  63. 如权利要求61所述的处理方法,其中,所述显示与控制意图对应的第一界面和/或第二界面,包括以下至少一种:The processing method according to claim 61, wherein the displaying the first interface and/or the second interface corresponding to the control intention includes at least one of the following:
    响应于所述控制意图满足预设控制意图条件,直接根据所述控制意图进行响应,并显示响应所述控制意图后的第一界面和/或第二界面;Responding to the control intention meeting the preset control intention condition, responding directly according to the control intention, and displaying the first interface and/or the second interface after responding to the control intention;
    响应于所述控制意图不满足所述预设控制意图条件,则显示包括所述控制意图的第一界面和/或第二界面,和/或显示与所述控制意图关联的关联设备的信息的第一界面和/或第二界面;In response to the control intention not meeting the preset control intention condition, displaying the first interface and/or the second interface including the control intention, and/or displaying the information of the associated device associated with the control intention the first interface and/or the second interface;
    响应于所述控制意图不满足所述预设控制意图条件,则显示包括推荐交互指令的第一界面和/或第二界面,其中,所述推荐交互指令与所述控制意图关联和/或满足所述预设控制意图条件。In response to the control intention not satisfying the preset control intention condition, displaying a first interface and/or a second interface including a recommended interaction instruction, wherein the recommended interaction instruction is associated with the control intention and/or satisfies The preset control intention condition.
  64. 如权利要求60所述的处理方法,其中,步骤S20BB:对所述第一界面和/或所述第二界面进行处理后,控制关联设备输出处理后的所述第一界面和/或所述第二界面,包括以下至少一种:The processing method according to claim 60, wherein, step S20BB: After processing the first interface and/or the second interface, control the associated device to output the processed first interface and/or the The second interface includes at least one of the following:
    隐藏或关闭所述第一界面和/或所述第二界面;hiding or closing the first interface and/or the second interface;
    融合或合并所述第一界面和/或所述第二界面;fusing or merging said first interface and/or said second interface;
    放大或缩小所述第一界面和/或所述第二界面;Enlarging or reducing the first interface and/or the second interface;
    控制第一关联设备输出处理后的所述第一界面和/或处理后的所述第二界面;controlling the first associated device to output the processed first interface and/or the processed second interface;
    控制第二关联设备输出处理后的所述第一界面和/或处理后的所述第二界面;controlling the second associated device to output the processed first interface and/or the processed second interface;
    控制第一关联设备输出处理后的第一界面,并控制第二关联设备输出处理后的第二界面。The first associated device is controlled to output the processed first interface, and the second associated device is controlled to output the processed second interface.
  65. 如权利要求64所述的处理方法,其中,处理后的第一界面和处理后的第二界面为同一应用界面的不同部分,或者同一应用的不同界面。The processing method according to claim 64, wherein the processed first interface and the processed second interface are different parts of the same application interface, or different interfaces of the same application.
  66. 如权利要求64所述的处理方法,其中,所述控制第一关联设备输出处理后的所述第一界面和/或处理后的所述第二界面,包括以下至少一项:The processing method according to claim 64, wherein said controlling the first associated device to output the processed first interface and/or the processed second interface includes at least one of the following:
    响应于第一关联设备的当前用户与智能设备的当前用户匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;In response to the match between the current user of the first associated device and the current user of the smart device, controlling the first associated device to output the processed first interface and/or the processed second interface;
    响应于第一关联设备当前运行的应用或服务,与第一界面和/或第二界面安装或运行 的应用或服务匹配,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;In response to the application or service currently running on the first associated device matching the application or service installed or running on the first interface and/or the second interface, controlling the first associated device to output the processed first interface and/or the processed second interface;
    响应于第一关联设备的等级满足预设等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面;In response to the level of the first associated device meeting the preset level, controlling the first associated device to output the processed first interface and/or the processed second interface;
    响应于第一关联设备的优先等级高于第二关联设备的优先等级,控制第一关联设备输出处理后的第一界面和/或处理后的第二界面。In response to the priority level of the first associated device being higher than the priority level of the second associated device, the first associated device is controlled to output the processed first interface and/or the processed second interface.
  67. 如权利要求47的处理方法,其中,The processing method of claim 47, wherein,
    步骤S10包括:Step S10 includes:
    步骤S10C:获取输入的第一信息和智能设备的第二信息,根据所述第一信息和所述第二信息,确定控制意图;Step S10C: Obtain the input first information and the second information of the smart device, and determine the control intention according to the first information and the second information;
    步骤S20包括:Step S20 includes:
    步骤S20C:根据所述控制意图和预设策略,对所述智能设备执行相应处理;Step S20C: Execute corresponding processing on the smart device according to the control intention and preset strategy;
    所述智能设备的第二信息,包括以下至少一种:The second information of the smart device includes at least one of the following:
    所述智能设备的场景信息;The scene information of the smart device;
    所述智能设备的时间信息;Time information of the smart device;
    所述智能设备的位置信息;location information of the smart device;
    所述智能设备的状态信息;Status information of the smart device;
    所述智能设备的应用或服务信息;Application or service information of the smart device;
    所述智能设备的触发对象信息;Trigger object information of the smart device;
    所述智能设备的多个应用或服务之间的关系信息;Relationship information between multiple applications or services of the smart device;
    所述智能设备的关联设备信息;Associated device information of the smart device;
    用户操作习惯;user operating habits;
    所述智能设备存储的历史交互记录;The historical interaction record stored by the smart device;
    通过从网络设备下载获取到的历史交互记录;Historical interaction records obtained by downloading from network devices;
    通过从关联设备获取到的历史交互记录。Through historical interaction records obtained from associated devices.
  68. 如权利要求67所述的处理方法,其中,所述根据所述第一信息和所述第二信息,确定控制意图,包括:The processing method according to claim 67, wherein said determining the control intention according to the first information and the second information comprises:
    根据所述第一信息和所述第二信息按照预设规则确定或生成中间信息,根据所述中间信息确定控制意图。determining or generating intermediate information according to a preset rule according to the first information and the second information, and determining a control intention according to the intermediate information.
  69. 如权利要求68所述的处理方法,其中,所述预设规则包括以下至少一种:The processing method according to claim 68, wherein the preset rules include at least one of the following:
    若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定或生成所述中间信息;If the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the partial information to determine or generate the intermediate information;
    若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定或生成所述中间信息。If the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information, so that the first information can be combined with the second part of information to determine or generate the Describe the intermediate information.
  70. 如权利要求67所述的处理方法,其中,所述控制意图包括以下至少一种:The processing method according to claim 67, wherein the control intention includes at least one of the following:
    历史控制意图;historical control intent;
    关联控制意图;associated control intent;
    隐私控制意图;privacy control intent;
    非隐私控制意图;non-privacy control intent;
    高等级控制意图;high-level control intent;
    非高等级控制意图。Non-high-level control intent.
  71. 如权利要求67所述的处理方法,其中,所述根据所述第一信息和所述第二信息,确定控制意图包括以下至少一种:The processing method according to claim 67, wherein said determining the control intention according to the first information and the second information includes at least one of the following:
    若所述第一信息包括的控制意图只有一个,则根据所述控制意图执行相应处理;If there is only one control intention included in the first information, perform corresponding processing according to the control intention;
    所述第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。When there are at least two control intentions included in the first information, the target control intention is determined according to a preset selection strategy.
  72. 如权利要求71所述的处理方法,其中,所述预设选择策略,包括以下至少一种:The processing method according to claim 71, wherein the preset selection strategy includes at least one of the following:
    根据所述第二信息确定所述目标控制意图;determining the target control intent based on the second information;
    根据用户选择确定所述目标控制意图。The target control intention is determined according to user selection.
  73. 如权利要求67所述的处理方法,其中,所述对所述智能设备执行相应处理,包括以下至少一种:The processing method according to claim 67, wherein said performing corresponding processing on said smart device comprises at least one of the following:
    立即或延迟或停止或切换对所述智能设备执行所述控制意图对应的处理;Immediately or delay or stop or switch the execution of the processing corresponding to the control intention on the smart device;
    输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;outputting confirmation information, and executing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation;
    将所述控制意图对应的处理复制或转移至关联设备执行;Copy or transfer the processing corresponding to the control intention to the associated device for execution;
    在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Execute processing corresponding to the control intention on the smart device and/or associated device.
  74. 如权利要求67所述的处理方法,其中,所述步骤S10C,还包括:The processing method according to claim 67, wherein, said step S10C, further comprising:
    根据所述第一信息和所述第二信息不能确定控制意图时,按照第三预设策略进行相应处理。When the control intention cannot be determined according to the first information and the second information, corresponding processing is performed according to a third preset strategy.
  75. 如权利要求67所述的处理方法,其中,所述获取输入的第一信息的步骤之前,还包括:对智能设备进行预设处理。The processing method according to claim 67, wherein, before the step of acquiring the input first information, further comprising: performing preset processing on the smart device.
  76. 如权利要求47所述的处理方法,其中,The processing method as claimed in claim 47, wherein,
    步骤S10包括:Step S10 includes:
    步骤S10CC:响应于输入的第一信息不满足第一预设条件,获取关联设备的第二信息,根据所述第一信息和所述第二信息,确定控制意图;Step S10CC: In response to the input of the first information does not meet the first preset condition, obtain the second information of the associated device, and determine the control intention according to the first information and the second information;
    步骤S20包括:Step S20 includes:
    步骤S20CC:根据所述控制意图和预设策略,对所述智能设备执行相应处理。Step S20CC: Execute corresponding processing on the smart device according to the control intention and the preset strategy.
  77. 如权利要求76所述的处理方法,其中,所述第一预设条件,包括以下至少一种:The processing method according to claim 76, wherein the first preset condition includes at least one of the following:
    所述第一信息包括至少一控制意图;The first information includes at least one control intent;
    根据所述第一信息能确定或生成至少一控制意图。At least one control intention can be determined or generated according to the first information.
  78. 如权利要求76所述的处理方法,其中,所述第二信息包括以下至少一种:The processing method according to claim 76, wherein the second information includes at least one of the following:
    用户操作习惯;user operating habits;
    历史交互记录;historical interaction records;
    场景信息;scene information;
    时间信息;time information;
    位置信息;location information;
    用户状态信息;user status information;
    所述关联设备的应用或服务信息;Application or service information of the associated device;
    所述关联设备的触发对象信息;Trigger object information of the associated device;
    所述关联设备的多个应用或服务之间的关系信息;Relationship information between multiple applications or services of the associated device;
    通过从网络设备下载获取到的历史交互记录。Historical interaction records obtained by downloading from network devices.
  79. 如权利要求76所述的处理方法,其中,所述步骤S10CC包括以下至少一种:The processing method according to claim 76, wherein said step S10CC comprises at least one of the following:
    若所述第一信息缺失部分信息,则根据所述第二信息确定或生成所述部分信息,以使所述第一信息结合所述部分信息确定所述控制意图;If the first information lacks partial information, then determine or generate the partial information according to the second information, so that the first information can be combined with the partial information to determine the control intention;
    若所述第一信息包括不能被识别或响应的第一部分信息,则根据所述第二信息确定或生成第二部分信息,以使所述第一信息结合所述第二部分信息确定所述控制意图。If the first information includes the first part of information that cannot be recognized or responded to, then determine or generate the second part of information according to the second information, so that the first information can be combined with the second part of information to determine the control intention.
  80. 如权利要求76所述的处理方法,其中,所述控制意图包括以下至少一种:The processing method according to claim 76, wherein the control intention includes at least one of the following:
    历史控制意图;historical control intent;
    关联控制意图;associated control intent;
    非隐私控制意图;non-privacy control intent;
    非高等级控制意图。Non-high-level control intent.
  81. 如权利要求76所述的处理方法,其中,所述根据所述第一信息和所述第二信息,确定 控制意图包括以下至少一种:The processing method according to claim 76, wherein said determining the control intention according to said first information and said second information comprises at least one of the following:
    若所述第一信息包括的控制意图只有一个,则根据所述控制意图执行相应处理;If there is only one control intention included in the first information, perform corresponding processing according to the control intention;
    所述第一信息包括的控制意图有至少两个时,根据预设选择策略确定目标控制意图。When there are at least two control intentions included in the first information, the target control intention is determined according to a preset selection strategy.
  82. 如权利要求81所述的处理方法,其中,所述预设选择策略,包括以下至少一种:The processing method according to claim 81, wherein the preset selection strategy includes at least one of the following:
    根据所述第二信息确定所述目标控制意图;determining the target control intent based on the second information;
    根据用户选择确定所述目标控制意图。The target control intention is determined according to user selection.
  83. 如权利要求76所述的处理方法,其中,所述对所述智能设备执行相应处理,包括以下至少一种:The processing method according to claim 76, wherein said performing corresponding processing on said smart device comprises at least one of the following:
    立即或延迟或停止或切换对所述智能设备执行所述控制意图对应的处理;Immediately or delay or stop or switch the execution of the processing corresponding to the control intention on the smart device;
    输出确认信息,响应于接收到确认操作,对所述智能设备执行所述控制意图对应的处理;outputting confirmation information, and executing processing corresponding to the control intention on the smart device in response to receiving the confirmation operation;
    将所述控制意图对应的处理复制或转移至关联设备执行;Copy or transfer the processing corresponding to the control intention to the associated device for execution;
    在所述智能设备和/或关联设备上执行所述控制意图对应的处理。Execute processing corresponding to the control intention on the smart device and/or associated device.
  84. 如权利要求76所述的处理方法,其中,所述步骤S10CC,还包括:The processing method according to claim 76, wherein said step S10CC further comprises:
    根据所述第一信息和所述第二信息不能确定控制意图时,按照第三预设策略进行相应处理。When the control intention cannot be determined according to the first information and the second information, corresponding processing is performed according to a third preset strategy.
  85. 如权利要求76所述的处理方法,其中,所述步骤S10CC之前,还包括:The processing method according to claim 76, wherein, before the step S10CC, further comprising:
    对所述智能设备进行预设处理。Perform preset processing on the smart device.
  86. 一种智能设备,其中,所述智能设备包括:存储器、处理器及存储在所述存储器上并可在所述处理器上运行的快捷搜索程序,所述快捷搜索程序被所述处理器执行时实现如权利要求1或47所述的处理方法的步骤。An intelligent device, wherein the intelligent device includes: a memory, a processor, and a quick search program stored on the memory and operable on the processor, when the quick search program is executed by the processor Implementing the steps of the processing method as claimed in claim 1 or 47.
  87. 一种存储介质,其中,所述存储介质上存储有计算机程序,所述计算机程序被处理器执行时实现如权利要求1或47所述的处理方法的步骤。A storage medium, wherein a computer program is stored on the storage medium, and when the computer program is executed by a processor, the steps of the processing method according to claim 1 or 47 are realized.
PCT/CN2022/094273 2021-10-14 2022-05-20 Processing method, smart device and storage medium WO2023060897A1 (en)

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CN202111280217.9A CN113704631B (en) 2021-11-01 2021-11-01 Interactive instruction prompting method, intelligent device and readable storage medium
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