WO2023035442A1

WO2023035442A1 - Self-service store interaction method, and self-service store and storage medium

Info

Publication number: WO2023035442A1
Application number: PCT/CN2021/136491
Authority: WO
Inventors: 李祥; 丁明内; 杨伟樑; 高志强
Original assignee: 广景视睿科技（深圳）有限公司
Priority date: 2021-09-09
Filing date: 2021-12-08
Publication date: 2023-03-16
Also published as: CN113902466A

Abstract

A self-service store interaction method, and a self-service store and a storage medium. The method comprises: a projection apparatus projecting first information, wherein the first information comprises first commodity information and key information, and the key information is used to indicate a functional key on a functional keyboard device; and the projection apparatus projecting second information in response to a pressing operation of a user to the functional key, wherein the second information comprises descriptive information of the first information. The embodiments of the present application provide a method for interaction between a user and a self-service store, providing the user with an approach of further understanding a commodity. Moreover, the user may further understand commodity information by pressing a key on the functional keyboard device, such that the shopping experience of the user can be improved.

Description

An unmanned store interaction method, unmanned store and storage medium

Cross References to Related Applications

This application claims the priority of the Chinese patent application submitted to the China Patent Office on September 9, 2021, the application number is 202111055963.8, and the invention title is "An unmanned store interaction method, unmanned store and storage medium", the entire content of which Incorporated in this application by reference.

technical field

The present application relates to the technical field of unmanned stores, in particular to an unmanned store interaction method, an unmanned store and a storage medium.

Background technique

The business processes in the existing unmanned stores are intelligently and automatically processed through technical means, and there is no or very little manual intervention, which provides a certain degree of convenience for people to shop. However, the current unmanned stores only rely on simple intelligent processing equipment and programs to provide users with simple shopping instructions. When users want to learn more about a product in the store, almost no Without corresponding consultation and help, it brings unpleasant shopping experience to users.

Contents of the invention

The present application provides an unmanned store interaction method, an unmanned store and a storage medium. Users can learn product information by pressing buttons on a functional keyboard, which can improve the user's shopping experience.

In the first aspect, the embodiment of the present application provides an unmanned store interaction method, which is applied to an unmanned store. The unmanned store is equipped with a projection device and a functional keyboard. The method includes:

Projecting first information, the first information includes first product information and key information, the key information is used to indicate the function keys on the function keyboard;

projecting second information in response to the user pressing the function key;

Wherein, the second information includes description information of the first information.

In some embodiments, the method also includes:

In response to the user's pressing operation on the function button, third information is projected, and the third information includes the second commodity information;

The second commodity information and the first commodity information belong to different commodities.

In some embodiments, the description information includes an animation presentation of the product content.

In some embodiments, the animation demonstration includes at least one of installation demonstration, disassembly demonstration, commodity demonstration, commodity transformation demonstration, and commodity parts demonstration.

In some embodiments, the unmanned store also includes a voice device, and the method also includes:

When the projected second information includes an animation demonstration, an explanatory voice is played through the voice device.

In some embodiments, the method also includes:

Project a virtual shopping guide;

Cooperating with the actions of the virtual shopping guide, a voice introduction of the commodity of interest is issued.

In some embodiments, the functional keyboard further includes a start button, and the projected first information includes:

The first information is projected in response to the user's operation of pressing the start button.

In the second aspect, the embodiment of the present application provides an unmanned store, including:

a projection device, the projection device is used for projecting a virtual image;

A functional keyboard, the functional keyboard includes at least one function key;

Control System;

The control system includes:

At least one processor, the at least one processor is respectively connected with the projection device and the functional keyboard; and

memory, the memory is connected in communication with the at least one processor, the memory stores instructions executable by the at least one processor, the instructions are executed by the at least one processor, so that the at least one The processor is capable of performing the methods described above.

In some embodiments, the unmanned store also includes:

A speech device, the speech device is connected with the processor, and is used for speech recognition and output speech.

In a third aspect, an embodiment of the present application provides a readable storage medium, where a program or an instruction is stored on the readable storage medium, and the above method is implemented when the program or instruction is executed by a processor.

In a fourth aspect, an embodiment of the present application provides a computer program product, the computer program product includes a computer program stored on a non-volatile computer-readable storage medium, the computer program includes program instructions, and when the program When executed by the processor, the instructions cause the processor to execute the above method.

The beneficial effect of the embodiment of the present application is: different from the situation of the prior art, the embodiment of the present application can project the first information including the first product information and key information in the unmanned store, and the key information indicates the function on the keyboard. function keys, when the user presses the function keys of the function keyboard, the unmanned store projects the second information including the explanatory information of the first information. Through the second information, the user can further understand the situation of the commodity. The embodiment of the present application provides a means of interaction between the user and the unmanned store, which provides a way for the user to further understand the product. The user can further understand the product information by pressing the button on the functional keyboard, which can improve the user's shopping experience.

Description of drawings

One or more embodiments are exemplified by the pictures in the corresponding drawings, and these exemplifications do not constitute a limitation to the embodiments. Elements with the same reference numerals in the drawings represent similar elements. Unless otherwise stated, the drawings in the drawings are not limited to scale.

Fig. 1 is a schematic structural diagram of an unmanned store applied in the embodiment of the present application;

Fig. 2 is a schematic structural diagram of the electrical part of the unmanned store applied in the embodiment of the present application;

Fig. 3 is a schematic structural diagram of a functional keyboard in an unmanned store applied in the embodiment of the present application;

Fig. 4 is a schematic diagram of the hardware structure of the control system in the unmanned store applied in the embodiment of the present application;

Fig. 5 is a flow chart of the unmanned store interaction method of the embodiment of the present application;

Fig. 6 is a schematic diagram of the first information in an embodiment of the unmanned store interaction method of the present application;

Fig. 7 is a schematic diagram of the first information in another embodiment of the unmanned store interaction method of the present application;

Fig. 8 is a schematic diagram of the third information in an embodiment of the unmanned store interaction method of the present application;

Fig. 9 is a flow chart of an unmanned store interaction method according to an embodiment of the present application.

Detailed ways

In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, not to limit the present application.

Unless otherwise defined, all technical and scientific terms used in this specification have the same meaning as commonly understood by one of ordinary skill in the technical field of this application. The terminology used in the description of the present application is only for the purpose of describing a specific embodiment, and is not used to limit the present application.

In the description of the present application, it should be understood that the terms "first" and "second" are used for description purposes only, and cannot be interpreted as indicating or implying relative importance or implicitly specifying the quantity of indicated technical features. In addition, the orientation or positional relationship indicated by "horizontal" and "vertical" is based on the orientation and positional relationship shown in the drawings, and is only for describing the present application or for convenience of description, rather than indicating or implying that the referred device or element must Having a particular orientation, being constructed and operating in a particular orientation, and therefore not to be construed as limiting the application.

The unmanned store interaction method provided by the embodiment of the present application can be applied to unmanned stores. Figure 1 shows an architectural structure of an unmanned store 100. Unmanned stores usually form internal spaces and external spaces in architectural forms such as houses. The inner space is used to store goods, and the inner space has an entrance and an exit, and users can enter from the entrance for independent shopping.

FIG. 2 shows a schematic structural view of the electrical part of the unmanned store. As shown in FIG. 2 , the unmanned store 100 includes a projection device 10 , a functional keyboard 20 and a control system 30 . The projection device 10 and the function keyboard 20 are respectively connected to the control system 30 in communication.

Wherein, the projection device 10 is used for projecting a projection image onto a projection bearing surface for display, and the projection bearing surface may be any suitable flat or curved surface, such as a wall. The projection device 10 may be any suitable projection device with a projection function, such as a projector, and may use any suitable projection technology, such as CRT, LCD, DLP or DLV technology. A projection device generally includes a light source, a lens, and the like.

The projection device 10 can project various suitable virtual images in the unmanned store, such as product information, product recommendation information, further description information of product information, virtual animals, virtual shopping guides, and the like.

The function keyboard 20 includes a plurality of function keys. When the function keys are pressed, the function keyboard will generate a key signal. After receiving the key signal, the control system 30 will recognize the function key corresponding to the key signal, and can control the projection device 10. Project the product information corresponding to the function button.

The function keyboard 20 can also include a start button. When the start button is pressed, the function keyboard will generate another button signal. After receiving the button signal, the control system 30 will recognize the start button corresponding to the button signal and start to control the projection. The device 10 projects and displays product information.

The functional keyboard 20 may also include a translation button, which is arranged on the functional keyboard and used for language switching, so that the projected text is in a language that the user can understand.

FIG. 3 shows the structure of a functional keyboard. In the embodiment shown in FIG. 3 , the functional keyboard 20 includes a start button, a translation button and 10 function buttons. In other embodiments, the functional keyboard may also include more keys, or omit some of the keys.

The functional keyboard can use a device similar to a keyboard, such as a mechanical keyboard, which can include a touch switch and a key circuit. When the touch switch is pressed, the contacts of the touch switch are turned on, and the key circuit is turned on. The key circuit generates a key signal.

The control system 30 is the control center of the unmanned store 100 and is used to coordinate various components of the unmanned store 100 to realize the functions of the unmanned store 100 . The control system 30 may be one controller, or may include multiple controllers. If multiple controllers are included, the control system 30 may be a combination of controllers provided in various components (eg, functional keyboard, projection device).

FIG. 3 exemplarily shows the hardware structure of the control system 30 . As shown in FIG. 3 , the controller includes a memory 31 and a processor 32 .

Wherein, the memory 31 is a non-volatile computer-readable storage medium, and can be used to store non-volatile software programs and non-volatile computer-executable program instructions. For example, the program instructions corresponding to the unmanned store interaction method in the embodiment of the present application.

The memory 31 may include a program storage area and a data storage area, wherein the program storage area may store an operating system and at least one application required by a function; the data storage area may store data created according to the use of the unmanned store.

In addition, the memory 31 may include a high-speed random access memory, and may also include a non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other non-volatile solid-state storage devices. In some embodiments, the storage 31 may optionally include storages that are set remotely relative to the processor 32, and these remote storages may be connected to the unmanned store through a network.

Examples of the aforementioned networks include, but are not limited to, the Internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The processor 32 utilizes various interfaces and lines to connect various parts of the entire unmanned store 100, and executes various functions of the unmanned store 100 by running or executing software programs stored in the memory 31 and calling data stored in the memory 31. Functions and processing data, such as implementing the interaction method or shopping guidance method described in some embodiments of this application.

There may be one or more processors 32 , one processor 32 is taken as an example in FIG. 4 . The processor 32 and the memory 31 may be connected through a bus or in other ways. In FIG. 4 , connection through a bus is taken as an example.

Processor 32 may include a central processing unit (CPU), a digital signal processor (DSP), an application specific integrated circuit (ASIC), a field programmable gate array (FPGA) device, and the like. Processor 32 may also be implemented as a combination of computing devices, eg, a combination of a DSP and a microprocessor, multiple microprocessors, one or more microprocessors in conjunction with a DSP core, or any other such configuration.

In some other embodiments, the unmanned store 100 can also include a camera device, which is used to acquire images and transmit the images to the control system 30, so that the control system 30 can perform image recognition based on the images, such as identity confirmation ( Including face recognition), product recognition, location recognition, etc. The camera device may be any suitable device with an image acquisition function, such as a camera, a monitor, and the like.

The unmanned store 100 may also include a voice device, which is communicatively connected with the control system 30 for making or recognizing voice, and may include, for example, a microphone, a loudspeaker, and a voice recognition chip.

The unmanned store may also include a rotating device, which is fixedly connected to the projection device 10 and communicated with the control system 30 . The rotating device is used to drive the projection device 10 to rotate, so that the virtual image projected by the projection device 10 moves in the real space. The rotating device can be any suitable device with a rotating function, such as a cloud platform and the like. The rotating device can adjust the angle of the projection device, such as adjusting the horizontal angle and pitch angle.

The rotating device usually includes a body and a drive mechanism, a transmission mechanism, and a motor arranged on the body. When the rotating device is used to adjust the horizontal angle and pitch angle of the projection device, the motor may include a horizontal motor and a pitch motor.

The driving mechanism can communicate with the control system 30, receive the control signal of the control system 30, and generate a driving signal based on the control signal, the motor can rotate under the drive of the driving mechanism, thereby driving the transmission mechanism to move, and the transmission mechanism can drive the projection device to move, For example, the adjustment of the horizontal and pitch angles of the projection device is realized.

Those skilled in the art can understand that the above is only an example of the hardware structure of the unmanned store 100. In practical applications, more components can be set for the unmanned store 100 according to actual functional needs. If necessary, omit one or more components.

The above-mentioned unmanned store can execute the method provided by the embodiment of the present application, and has corresponding functional modules and beneficial effects for executing the method. For technical details not described in detail in this embodiment, refer to the method provided in the embodiment of this application.

In practical application, the projection device and camera device can be placed on the top or wall of the interior space of the unmanned store, and the functional keyboard can be placed on the table for placing goods.

At present, unmanned stores only rely on simple intelligent processing equipment and programs to provide users with simple shopping instructions. When users want to learn more about a product in the store, they cannot get corresponding help.

In the embodiment of the present application, a projection device and a functional keyboard are installed in an unmanned store, and the projection device projects first information including first product information and key information, and the key information indicates the function keys on the functional keyboard. When the user presses the function keys of the function keyboard, the unmanned store projects the second information including the explanatory information of the first commodity information. Through the second information, the user can further understand the situation of the product.

The embodiment of this application provides an unmanned store interaction method, which can be applied to unmanned stores, such as the unmanned store 100 in Figure 1, as shown in Figure 5, the method includes:

101: Project first information, where the first information includes first product information and key information, where the key information is used to indicate a function key on the function keyboard.

In some of these embodiments, the image in front of the commodity shelf can be captured by the camera device in real time, and the image can be transmitted to the control system. The first information for this item.

In some other embodiments, the start button can also be set on the function keyboard. When the user presses the start button, the function keyboard generates a key signal corresponding to the start button. After the control system receives the key signal, it responds to the user's pressing operation , controlling the projection device to project the first information of the product.

Wherein, the first commodity information includes the place of origin, manufacturer, shelf life, material content, nutritional content, number of parts, and deformation mode of the commodity, for example. The first product information is used for the user to get a general idea of the product. The key information is used to indicate the function keys on the function keyboard, for example, to indicate the function corresponding to the function keys, and to indicate to the user which function key to press to obtain the information when they want to know more about a certain aspect of the product.

102: Project second information in response to the user pressing the function button, where the second information includes description information of the first information.

The second information includes further explanatory information of the first information, and the first information usually only enables the user to get a general understanding of the product, and often cannot satisfy the user's need for a comprehensive understanding of the product. By displaying the button information in the first information, the user can understand the function corresponding to each function button, so that a button signal can be generated by pressing the corresponding button, and the control system can switch the projection screen of the projection device after receiving the button signal, so that the projection The device projects the second information, and the user can further understand the situation of the product through the second information.

The second information usually includes explanatory information of the first information, for example, information that further explains a certain product information in the first information. Further description of the deformation methods, such as the specific projection screens of the two deformation methods.

Wherein, in some embodiments, the explanatory information included in the second information may be an animation demonstration of commodity content, such as commodity demonstration, commodity component demonstration, commodity deformation demonstration, installation demonstration and disassembly demonstration, and the like. When a user wants to buy a product, the place of origin, brand and other information can only provide the user with auxiliary reference. Users are often more concerned about product content, and through animation demonstration of product content, product information can be provided to users for reference in a very intuitive way.

Among them, the product demonstration refers to the demonstration of the product in the packaging box. The product often has an outer package. At present, the user can only understand the product through the product picture on the outer package. In the embodiment of the present application, the virtual image of the product is shown to the user through a projection device. It can make users understand the products intuitively.

Commodity parts demonstration refers to the projection of each component of the product through a projection device. For example, when the product is a building block, the shape of each building block can be projected.

Commodity deformation demonstration refers to various deformation modes of commodities projected by projection devices.

Installation demonstration and disassembly demonstration refer to the installation and disassembly methods of products projected by projection devices.

It should be noted that, in addition to the way of animation demonstration, the above-mentioned product content can also be presented in the form of static demonstration.

Fig. 6 shows a form of the first information by taking toy A (such as building blocks) as an example. In the embodiment shown in Fig. 6, the first commodity information (including place of origin, manufacturer, shelf life, Production date, parts and deformation mode), and project button information (including "parts display --- button 3", "deformation display --- button 2"), the button information is used to instruct the user, if you want to know For the detailed information of the parts, you can press the button 3 to get the parts display. If you want to know the details of the deformation, you can press the button 2 to get the deformation display.

After the projection device projects the first information shown in Fig. 6, if the user wants to know more about the information of the product, such as wanting to know the deformation of the product, he can press the button 2 on the function keyboard, and the control system 30 receives the information. After the button signal corresponding to button 2, switch the projection content of the projection device, so that the projection device projects two deformation modes of toy A, and the two modes can be displayed at intervals, such as 10 seconds. Through the virtual image display of the deformation mode, the user can intuitively understand various deformation states of the product. In this embodiment, the second information is the projected images of various deformation modes of the toy A.

In the embodiment of the present application, the first information including the first commodity information and key information can be projected in the unmanned store, and the key information indicates the function keys on the function keyboard. When the user presses the function keys of the function keyboard , the unmanned store projects the second information including the explanatory information of the first information. Through the second information, the user can further understand the situation of the commodity. The embodiment of the present application provides a means of interaction between the user and the unmanned store, which provides a way for the user to further understand the product. The user can further understand the product information by pressing the button on the functional keyboard, which can improve the user's shopping experience.

In some other embodiments, in order to provide more references for the user and enable the user to better understand the product, when displaying the content of the product, the control system can also play an explanatory voice for the product through the voice device. So that users can understand the product from two aspects of image and sound at the same time.

In some other embodiments, the control system can also control the projection device to project a virtual shopping guide, and cooperate with the actions of the virtual shopping guide to make the voice device issue a voice introduction.

Specifically, the control system can project a display screen of product content through a projection device, such as an animation demonstration of the installation method, and project a virtual shopping guide through another projection device. The control system controls the projection of the two projection devices on the one hand, and controls the voice device to emit corresponding voices on the other hand.

For example, on the one hand, the control system controls the virtual shopping guide projected by the projection device to point to the display screen with fingers; The actions of the shopping guide are matched with the voice introduction.

Wherein, the virtual shopping guide can be a human image or an animal image.

Various commodities are placed on the commodity shelf, and a functional keyboard can be used for each commodity, and the information of the commodity can be obtained through the functional keyboard. It is also possible for multiple commodities to share one functional keyboard, and obtain information of multiple commodities through one functional keyboard. In some embodiments of the present application, for cost considerations, a plurality of commodities share a functional keyboard, then the interaction method further includes:

In response to the user's pressing operation on the function button, third information is projected, and the third information includes the second product information;

In this embodiment, the button information of the first information includes button information indicating other commodities, for example, information that other commodities can be switched by pressing a certain button. Fig. 7 shows another form of the first information. In the embodiment shown in Fig. 7, it also includes key information "switch to toy B --- key 0".

The third information includes the second product information. When the user presses the corresponding function key, the control system controls the projection device to project the third information after receiving the key signal corresponding to the function key. Still taking FIG. 7 as an example, when the user presses button 0, the projection device projects information about toy B. Fig. 8 shows a form of the third information.

It is possible to establish a correspondence between each functional keyboard and a product, for example, functional keyboard 1 corresponds to toy A-toy E. For each product, the corresponding relationship between the information to be displayed and the function keys can be established in advance. When the projection device projects the product information, the corresponding relationship can be displayed through the first information, and the user can understand the information through the first information. The function of the function button, so that the desired information can be obtained by pressing the corresponding button.

It should be noted that the "first" and "third" in the first information and the third information are only for the purpose of illustrating that the first information and the third information belong to different commodities, and are not intended to be limited. For example, for toy B, the third information is the first information of toy B, and for toy A, it is the third information of toy B.

The embodiment of the present application also provides a shopping guide method for unmanned stores, which can be applied to unmanned stores, such as the unmanned store 100 in Figure 1, as shown in Figure 9, the method includes:

901: Obtain an interest commodity and interested users corresponding to the interest commodity.

The interested commodity refers to a commodity that a user is interested in, and the interested user refers to a person who is interested in the interested commodity.

In some of these embodiments, the interested commodity and the interested user corresponding to the interested commodity may be determined through a user's selection operation on the commodity.

For example, at least one product information can be displayed outside the unmanned store, such as projecting or displaying hot products, special products or other product information in the store outside the store, and the user can select one or more of the products, then The user is an interested user, and the product selected by the user is an interested product.

A variety of selection methods can be provided. For example, product information is projected outside the store, and the user performs a selection operation on the projected screen (for example, pointing to a certain product with a finger), then the camera device captures the user's action of selecting the product, and the control system passes through the image. Recognition: Identify the user's selection action on the product, and recognize the user's facial features and product features, and record the user. And store the record in the memory of the control system, the record at least includes facial features and commodity features, the facial features correspond to interested users, and commodity features correspond to interested commodities.

902: Use the first projection device to project a first virtual animal, and control the first virtual animal to move in the direction of the commodity of interest, where the first virtual animal is used to indicate the commodity of interest to the interested user. Location.

When the user enters the unmanned product, the camera device captures the image of the user and transmits the image to the control system, and the control system extracts the user's facial features and compares them with those of the interested user. If the pairing is successful, it means that the user is an interested user, and the characteristics of the interested product corresponding to the interested user are obtained, and the position of the interested product is determined.

The control system controls the first projection device to project the first virtual animal, and makes the first virtual animal show an animation effect and move toward the commodity of interest, so as to indicate the location of the commodity of interest to the interested user. Specifically, the rotating device can be controlled to rotate, so that the rotating device drives the projection device to move, thereby moving the first virtual animal. The first virtual animal can be any suitable animal image, such as giant panda, koala, lizard and so on.

In the embodiment of the present application, the first projection device is used to project the first virtual animal, and the first virtual animal is controlled to move in the direction of the commodity that the user is interested in, so as to indicate the location of the commodity to the user. It can effectively help users find products, and provide guidance in the form of virtual animals, which is fresh and interesting, and improves the user's shopping experience.

Since most unmanned stores are equipped with multiple shelves, the virtual image projected by the first projection device is often easily blocked by the shelves, so that the virtual image cannot cover every corner of the unmanned store. For example, when the first projection device is installed on a certain wall, if the interested user walks from a corner to another wall, the first virtual animal may be blocked by the shelf, so that it cannot be completely presented in front of the interested user.

Therefore, in some embodiments, the unmanned store shopping guide method also includes:

Obtain the location of the interested user, and when the location of the interested user is at the corner of the unmanned store, use the second projection device to project a second virtual animal, and control the second virtual animal to move toward the interested user. The direction of the commodity moves, and the second virtual animal is used to indicate the position of the interested commodity to the interested user.

That is to obtain the location of the interested user in real time. Specifically, the image of the interested user can be obtained in real time through the camera device, and the image is transmitted to the control system. The control system performs image recognition to determine whether the user's location is a corner in the unmanned store place.

When the position of the interested user is at the corner of the unmanned store, the control system controls the second projection device to project a second virtual animal, and controls the second virtual animal to move in the direction of the product of interest, so as to continue to indicate the position of the product of interest to the user .

It can be understood that if the interested user has not reached the position of the interested product when he walks to another corner, the control system can control the third projection device to project a third virtual pet, and control the third virtual pet to continue to guide the interested user, Until the interested user arrives at the location of the interested product.

Wherein, the image of the second virtual animal can be the same as that of the first virtual animal, or it can be different. The second virtual animal can be any suitable animal image, such as giant panda, koala, lizard and so on.

Interested users may be attracted by other products in the process of walking towards the products they are interested in, so they stop to watch. In some embodiments, in order to further improve the guiding effect, the method further includes:

When the interested user stops walking, control the first virtual animal or the second virtual animal to stop moving. and / or,

When the interested user starts walking again, control the first virtual animal or the second virtual animal to continue to move to the position of the interested commodity.

That is, when the interested user stops walking, the first virtual animal or the second virtual animal stops moving, and when the interested user starts walking, the first virtual animal or the second virtual animal also starts to move, presenting the first virtual animal or the second virtual animal. The effect of virtual animals accompanying and guiding interested users towards interesting products.

In practical applications, images of interested users can be obtained in real time and transmitted to the control system. When the control system determines that the interested user is in a stopped state through image recognition, it controls the rotating device to stop rotating. When the control system determines that the interested user is in the walking state again, the control rotating device starts to rotate so that the virtual pet (one of the first virtual pet, the second virtual pet or other virtual pets, hereinafter referred to as the virtual pet) starts to move.

In other embodiments, the shopping guide method also includes:

In response to the user's input operation, a third virtual animal is projected, and the third virtual animal is controlled to move toward the exit direction, and the third virtual animal is used to indicate the location of the exit for the user.

When the user finishes shopping and wants to leave the unmanned store, he can press a certain button (for example, the departure instruction button arranged on the function keyboard), and the button will generate a button signal. After the control system receives the button signal, The projection device is controlled to project the third virtual animal, and the third virtual animal is controlled to move toward the exit direction to indicate the exit direction for the user.

The third virtual animal can be any suitable animal image, such as giant panda, koala, lizard and so on.

In the embodiment of the present application, the virtual animal is projected by the projection device, and the three-dimensional and lifelike virtual animal can attract the user's attention, and give the user a clear sense of direction when guiding the user. The virtual animal can show different behavior states, such as crawling, raising legs, shaking head, nodding and so on.

The embodiment of the present application also provides a readable storage medium, on which programs or instructions are stored, and the above-mentioned programs or instructions are executed by one or more processors, such as a processor 31 in FIG. The above-mentioned one or more processors can execute the shopping guide method or the interactive method in any of the above method embodiments, for example, execute the method steps 101 to 102 in FIG. 5 and the method steps 901-902 in FIG. 9 described above.

The embodiment of the present application also provides a computer program product, the computer program product includes a computer program stored on a non-volatile computer-readable storage medium, the computer program includes program instructions, and when the program instructions are stored without When the human store executes, the unmanned store is made to execute the above-mentioned shopping guide method or interactive method, for example, execute the method steps 101 to 102 in FIG. 5 and the method steps 901-902 in FIG. 9 described above.

Through the above description of the embodiments, those skilled in the art can clearly understand that each embodiment can be implemented by means of software plus a general hardware platform, and of course also by hardware. Those of ordinary skill in the art can understand that all or part of the processes in the methods of the above-mentioned embodiments can be completed by instructing related hardware through computer programs. The above-mentioned programs can be stored in a computer-readable storage medium. , may include the flow of the embodiments of the above-mentioned methods. Wherein, the above-mentioned storage medium may be a magnetic disk, an optical disk, a read-only memory (Read-Only Memory, ROM) or a random access memory (Random Access Memory, RAM), etc.

Finally, it should be noted that: the above embodiments are only used to illustrate the technical solutions of the present application, but not to limit them; under the thinking of the present application, the above embodiments or technical features in different embodiments can also be combined, The steps can be performed in any order, and there are many other variations of the different aspects of the application as described above, which have not been presented in detail for the sake of brevity; although the application has been described in detail with reference to the preceding examples, those of ordinary skill in the art The skilled person should understand that: it is still possible to modify the technical solutions described in the foregoing embodiments, or perform equivalent replacements for some of the technical features; and these modifications or replacements do not make the essence of the corresponding technical solutions deviate from the implementation of the present application. The scope of technical solutions.

Claims

An unmanned store interaction method applied to unmanned stores, characterized in that the unmanned store is provided with a projection device and a functional keyboard, and the method includes:

Projecting first information, the first information includes first product information and key information, the key information is used to indicate the function keys on the function keyboard;

projecting second information in response to the user pressing the function key;

Wherein, the second information includes description information of the first information.
The method according to claim 1, further comprising:

In response to the user's pressing operation on the function button, third information is projected, and the third information includes the second commodity information;

The second commodity information and the first commodity information belong to different commodities.
The method according to claim 1 or 2, characterized in that the description information includes animation demonstration of commodity content.
The method according to claim 3, wherein the animation demonstration includes at least one of installation demonstration, disassembly demonstration, commodity demonstration, commodity deformation demonstration, and commodity component demonstration.
The method according to claim 3, wherein the unmanned store also includes a voice device, and the method also includes:

When the projected second information includes an animation demonstration, an explanatory voice is played through the voice device.
The method according to claim 1 or 2, characterized in that the method further comprises:

Project a virtual shopping guide;

Cooperating with the actions of the virtual shopping guide, a voice introduction of the commodity of interest is issued.
The method according to claim 1, wherein the functional keyboard further includes a start button, and the projected first information includes:

The first information is projected in response to the user's operation of pressing the start button.
An unmanned store is characterized in that it includes:

a projection device, the projection device is used for projecting a virtual image;

A functional keyboard, the functional keyboard includes at least one function key;

Control System;

The control system includes:

At least one processor, the at least one processor is respectively connected with the projection device and the functional keyboard; and

memory, the memory is connected in communication with the at least one processor, the memory stores instructions executable by the at least one processor, the instructions are executed by the at least one processor, so that the at least one The processor is capable of executing the method of any one of claims 1-7.
The unmanned store according to claim 8, wherein the unmanned store also includes:

A speech device, the speech device is connected with the processor, and is used for speech recognition and output speech.
A readable storage medium, wherein a program or an instruction is stored on the readable storage medium, and when the program or instruction is executed by a processor, the method according to any one of claims 1-7 is implemented.
A computer program product, characterized in that the computer program product includes a computer program stored on a non-volatile computer-readable storage medium, the computer program includes program instructions, and when the program instructions are executed by a processor , causing the processor to execute the method according to any one of claims 1-6.