WO2023017795A1

WO2023017795A1 - Information processing device, information processing method and information processing program

Info

Publication number: WO2023017795A1
Application number: PCT/JP2022/030169
Authority: WO
Inventors: 亜希子大津; 和弘進藤
Original assignee: ユニ・チャーム株式会社
Priority date: 2021-08-12
Filing date: 2022-08-05
Publication date: 2023-02-16
Also published as: JP2023026081A

Abstract

An information processing device (100) according to the present application is characterized in comprising: an acceptance unit (131) accepting date information related to a date for a user to attend a seminar during pregnancy; and a determination unit (133) determining a shipping date for shipping a sample of a predetermined absorbent article to be used in the seminar to the user, a predetermined period prior to the date indicated by the date information.

Description

Information processing device, information processing method and information processing program

The present invention relates to an information processing device, an information processing method, and an information processing program.

Conventionally, a technique of providing free samples of absorbent articles such as diapers is known.

JP 2013-257779 A

However, the above conventional technology merely provides a free sample, and does not necessarily allow the user to properly understand the characteristics of the free sample.

This application has been made in view of the above, and aims to allow users to appropriately understand the features of the sample.

The information processing device according to the present application includes a reception unit that receives date information about a date on which a user attends a seminar during pregnancy, and a predetermined period before the date indicated by the date information, a predetermined and a determination unit that determines a delivery date for delivering the free sample of the absorbent article to the user.

According to one aspect of the embodiment, it is possible to allow the user to appropriately understand the characteristics of the sample.

FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus according to an embodiment; FIG. 2 is a diagram showing an example of content according to the embodiment. FIG. 3 is a diagram illustrating an example of content according to the embodiment; FIG. 4 is a diagram showing an example of content according to the embodiment. FIG. 5 is a diagram illustrating an example of the configuration of an information processing system according to the embodiment; 6 is a diagram illustrating an example of a user information storage unit according to the embodiment; FIG. 7 is a diagram illustrating an example of a free sample information storage unit according to the embodiment; FIG. FIG. 8 is a flowchart illustrating an example of the flow of information processing executed by the information processing apparatus according to the embodiment; FIG. 9 is a diagram illustrating an example of a hardware configuration;

At least the following matters become clear from the description of this specification and the attached drawings.

A reception unit that receives date information on the date on which the user attends a seminar to be attended during pregnancy, and a sample of a predetermined absorbent article to be used in the seminar before a predetermined period of time from the date indicated by the date information. An information processing apparatus, comprising: a determination unit that determines a delivery date for delivery to the user.

According to such an information processing apparatus, for example, a user who is pregnant (a user who is currently pregnant, who will give birth to a child in a few months, and who will become a mother in a few months) may be referred to as a pre-mother. ), and the date information on the date on which the spouse of the user (a user who will become a father in a few months may be referred to as a pre-papa hereinafter) attends a seminar. Then, the information processing device determines a delivery date for delivering free samples of absorbent articles such as diapers to be used in the seminar to the user a predetermined period (for example, one week) before the date. .

In this way, the information processing device not only delivers the free samples, but also determines the delivery date for the free samples used by the user at the seminar. Conventionally, midwives and doctors of obstetrics and gynecology departments hold seminars at predetermined hospitals to teach pre-mothers and pre-papas what to do when a child is born before the child is born. For example, at such seminars, pre-mothers and pre-papas learn basic child-rearing methods such as how to hold a child, how to bathe, how to breastfeed, and how to change diapers. In this case, pre-mothers and pre-papas attend seminars while using items that are actually used for childcare, such as diapers, baby dolls, baby straps, and bathing tubs, etc., owned by designated hospitals. be able to.

However, due to a large-scale epidemic of infectious diseases, severe emesis, etc., it may not be possible to participate in the seminar. In this case, online seminars may replace seminars, but pre-mothers and pre-papas may have limited understanding of child-rearing methods because they attend seminars without using the items they actually use for child-rearing. There is In addition, there are cases where pre-mothers and pre-papas cannot eliminate their anxiety about childcare.

For this reason, the information processing device not only delivers the free samples, but also determines the delivery date for delivering the free samples used by the pre-mothers and pre-papas at the seminar, thereby delivering the free samples to the pre-mothers and pre-papas. enable As a result, pre-mothers and pre-papas can attend seminars while using free samples. In this way, pre-mothers and pre-papas can attend seminars while using items that are actually used for childcare. Therefore, the information processing device enables pre-mothers and pre-papas to eliminate their anxieties about childcare.

Also, the information processing device executes delivery processing for delivering the free sample based on the determined delivery date.

According to such an information processing device, the delivery process for delivering the free sample is executed based on the delivery date, so that the user can appropriately understand the features of the free sample.

The information processing device also executes a delivery process for delivering a greeting card suitable for the user together with the free sample.

According to such an information processing device, since a delivery process for delivering a greeting card suitable for the user is executed together with the free sample, it is possible to improve the user's satisfaction with the use of the free sample.

In addition, the information processing device executes delivery processing for delivering a greeting card with a predetermined code attached as the greeting card.

According to such an information processing apparatus, since a delivery process is executed for delivering a greeting card with a predetermined code as a greeting card, it is possible to improve the user's satisfaction with the use of the free sample. can.

Further, the information processing device further receives information regarding the participation status of the user in a seminar that the user attends during pregnancy, and executes delivery processing for delivering the greeting card according to the participation status. do.

According to such an information processing device, information regarding the participation status of a user in a seminar that the user attends during pregnancy is further received, and delivery processing for delivering a greeting card is executed according to the participation status. Therefore, the user can appropriately understand the characteristics of the sample.

In addition, the information processing device executes a delivery process for delivering the free sample along with an instruction manual including an explanation of how to use the free sample or the features of the free sample.

According to such an information processing apparatus, since a delivery process is executed to deliver a free sample along with an instruction manual including an explanation of how to use the free sample or the characteristics of the free sample, the user is provided with the characteristics of the free sample. can be properly understood.

In addition, the information processing device executes a delivery process for delivering information about a retail store that sells a predetermined absorbent article corresponding to the free sample together with the free sample.

According to such an information processing device, in order to execute a delivery process for delivering information about a retail store that sells a predetermined absorbent article corresponding to the free sample together with the free sample, the use of the free sample by the user is minimized. can improve satisfaction with

The information processing device also executes a delivery process for delivering a kit that allows the user to create a predetermined absorbent article together with the free sample.

According to such an information processing device, since a delivery process is executed for delivering a kit that allows a user to create a predetermined absorbent article together with a free sample, the user can properly understand the features of the free sample. can be made

In addition, the information processing device provides content according to the responses of the users attending the seminar.

According to such an information processing device, since content is provided according to the response of the user who attends the seminar, appropriate content can be provided to the user.

In addition, the information processing device provides the user with content including a predetermined questionnaire, and based on the user's response to the predetermined questionnaire, provides the user with content including a predetermined coupon.

According to such an information processing device, content including a predetermined questionnaire is provided to the user, and content including a predetermined coupon is provided to the user based on the user's response to the predetermined questionnaire. Appropriate content can be provided to users.

In addition, the information processing device provides the user with content including a predetermined questionnaire, and provides content that can provide points to the user based on the user's response to the predetermined questionnaire.

According to such an information processing device, content including a predetermined questionnaire is provided to the user, and content that can provide points to the user based on the user's response to the predetermined questionnaire is provided. , it is possible to provide appropriate content to users.

In addition, the information processing device provides content including information on a demonstration using a predetermined absorbent article sample in response to a predetermined operation on the terminal device used by the user.

According to such an information processing device, in response to a predetermined operation on a terminal device used by a user, in order to provide content including information about a demonstration using a predetermined absorbent article sample, the user can We can provide appropriate content for

Further, the information processing device provides content including a predetermined questionnaire to the user, and when the user's answer to the predetermined questionnaire satisfies a predetermined condition, childcare-related content according to the user's answer. I will provide a.

According to such an information processing device, content including a predetermined questionnaire is provided to the user, and when the user's response to the predetermined questionnaire satisfies predetermined conditions, childcare-related content corresponding to the user's response is provided. Therefore, appropriate content can be provided to users.

In addition, the information processing device notifies the external server that provides the seminar of information on the content of the seminar based on the results of responses to a predetermined questionnaire for the user.

According to such an information processing device, based on the results of responses to a predetermined questionnaire for the user, information on the content of the seminar is notified to the external server that provides the seminar, so that the user can participate in the seminar with appropriate content. You can encourage them to take the course.

An example of a form (hereinafter referred to as "embodiment") for implementing an information processing device, an information processing method, and an information processing program will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program are not limited by this embodiment. Also, in the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[Embodiment]
[1. Example of information processing indicated by information processing device]
An example of information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of information processing executed by an information processing apparatus 100 according to an embodiment. In the example of FIG. 1, a user U1 who is a pre-mama attends a seminar for pregnant women to understand how to use diapers and the characteristics of diapers using diaper samples. An example of actually using a free sample will be described. Here, the seminar is a live seminar held online. For convenience, the steps shown in FIG. 1 include steps performed by a natural person such as the user U1.

First, as shown in FIG. 1, the information processing device 100 receives a request for attending a seminar from the terminal device 10 used by the user U1 (step S1). Subsequently, the information processing device 100 provides the content to the terminal device 10 (step S2). For example, the information processing device 100 provides the terminal device 10 with content related to seminar attendance.

Here, using FIG. 2, the acceptance process for accepting a request for attending a seminar will be described. FIG. 2 is a diagram showing an example of content according to the embodiment. The contents described with reference to FIG. 2 correspond to the process of step S2 in FIG.

In the example of FIG. 2, it is assumed that the content C10 is displayed on the terminal device 10. In this case, the content C10 is content related to attending a seminar provided by the information processing apparatus 100 .

In the example of FIG. 2, the content C10 includes a product name such as "XYZ", an appeal message such as "pre-mothers and pre-papas gather, new moms are also welcome", and a seminar name such as "XYZ Official KLM Live ABC Class". including. The content C10 also includes information about the date of the seminar, such as "the next seminar is scheduled to be held in mid-June". "KLM Live" is the name of the SNS service provided by the external server 30.

In this way, the information processing device 100 provides the terminal device 10 with content related to seminar attendance. This enables the user to apply for attending the seminar.

Return to the description of Figure 1. Information processing apparatus 100 receives input information (step S3). For example, the information processing apparatus 100 accepts the user's gender, age, address, date of seminar attendance, participation status, etc. as input information input by the user U1. The information processing apparatus 100 also receives information about the user's answers to questionnaires included in the provided content.

Here, the acceptance process for accepting input information entered by the user will be described using FIG. FIG. 3 is a diagram illustrating an example of content according to the embodiment; Note that the content described with reference to FIG. 3 corresponds to the processing of step S3 in FIG.

In the example of FIG. 3, it is assumed that content C20 transitioned from content C10 shown in FIG. 2 is displayed on the terminal device 10. In this case, the content C20 is content for accepting information about the user provided by the information processing apparatus 100 .

In the example of FIG. 3, the content C20 includes a title such as "Limited Design Natural XYZ Free Sample Gift Application", information related to registration for the point providing service for users such as "XYZ Point Program Membership Registration", and "Limited Design Natural XYZ and a region RC21 containing information on whether or not to apply for the Free Sample Gift. In addition, the point here is a point which can be used instead of cash.

The example in FIG. 3 shows a state in which the checkboxes included in the area RC21 are checked. In this way, the information processing apparatus 100 accepts the user's gender, age, address, seminar attendance date, participation status, etc. as input information input by the user. For example, the mode in which the user inputs the input information is the mode in which the user selects options included in the content for inputting various types of input information.

Furthermore, the content C20 may include a predetermined questionnaire. For example, the questionnaire is a questionnaire about questions about products such as diapers, questions about the contents of seminars, and the like. In this manner, the information processing apparatus 100 receives information regarding the user's answers to the questionnaire.

Return to the description of Figure 1. The information processing apparatus 100 determines the delivery date for delivering the free sample based on the input information (step S4). The delivery date referred to here may be the date of shipment or the date the package is delivered to the user.

For example, the information processing apparatus 100, based on the information about the date of seminar attendance included in the input information, selects a sample to be used in the seminar a predetermined period (for example, one week) before the seminar attendance date. The delivery date for delivery to user U1 is determined.

Then, the information processing device 100 executes delivery processing for delivering the free sample based on the determined delivery date (step S5). For example, the information processing device 100 transmits to the delivery company server 20 a delivery request for delivering a free sample to be used in the seminar to the user based on the determined delivery date. Then, the delivery company server 20 arranges delivery based on the delivery request.

Subsequently, the business operator LO1 who manages the delivery company server 20 delivers the sample to the user U1 (step S6). For example, the business operator LO1 managing the delivery company server 20 delivers the free sample to be delivered to the delivery destination corresponding to the received delivery request. In this case, it is assumed that the company LO1 that manages the delivery company server 20 delivers the free sample to the user U1.

Then, the terminal device 10 accesses the external server 30 to attend the seminar (step S7). Here, the external server 30 provides an SNS (social networking service) service, and provides a seminar in a live format via the SNS service.

For example, assume that the user has registered an account for the service provided by the external server 30 in advance. In this case, the terminal device 10 accesses the external server 30 to attend the seminar. Then, when receiving an access request from the terminal device 10, the external server 30 authenticates the user with the account. Then, the external server 30 provides the terminal device 10 with the seminar in a live format. Note that the seminar is offered multiple times (for example, three times a day) on the same day. Seminars may also be offered multiple times on different days.

In this case, user U1 uses the sample while attending the seminar (step S8). For example, user U1 listens to an explanation on how to use diapers from a seminar lecturer. Further, user U1 uses the sample according to the instructions of the seminar lecturer. In this case, the user U1 likens a doll or the like owned by the user U1 to an infant and uses a free sample for the doll. In addition, the user U1 understands the quality of the sample by listening to the seminar lecturer's explanation about the characteristics of the sample.

Here, an example of attending a seminar will be explained using FIG. FIG. 4 is a diagram showing an example of content according to the embodiment. Note that the contents described with reference to FIG. 4 correspond to the processing of steps S7 to S8 in FIG.

In the example of FIG. 4, the external server 30 provides the terminal device 10 with a live seminar, and the terminal device 10 displays content C30 including the live seminar.

In the example of FIG. 4, the content C30 includes a live video of the seminar lecturer, product names such as "XYZ", and seminar names such as "ABC class". In the example of FIG. 4, the content C30 is an example of content during question-and-answer sessions at a seminar. In this case, the user can ask questions to the seminar lecturer through chat or the like.

For example, the user understands the mechanism and reason why urine is absorbed by the sample diaper, the mechanism and reason why urine leakage does not occur, the mechanism and reason why the diaper can be worn so as not to break when worn, etc. . This allows the user to properly understand the features of the sample.

In addition, since the seminar is held in a live format, users can ask questions to the seminar instructor in real time. Moreover, since it is an SNS service, the user can view questions and comments of other users who are different from the user. Thereby, the user U1 can recognize that there are other users who have the same worries as him/herself or who have opinions or the like different from his/her own.

The prior art simply provided samples. For this reason, the user did not necessarily open the free sample and could not understand the goodness of the free sample before childcare started. In addition, there are cases where the user uses the free sample for another purpose. In addition, the users themselves have no choice but to check the quality of diapers, which are sample diapers, and there are cases where the users do not have a sufficient understanding of diapers.

Therefore, the information processing apparatus 100 according to the embodiment receives date information regarding the date on which the user attends a seminar during pregnancy. Furthermore, the information processing apparatus 100 determines a delivery date for delivering the free sample used in the seminar to the user a predetermined period before the date. Accordingly, the information processing apparatus 100 can provide the user with an opportunity to actually use the free sample. The information processing apparatus 100 allows the user to appropriately understand the features of the free sample by actually using the free sample.

In addition, users use diapers while attending live seminars. As a result, the user can think about how diapers work, how to wear diapers on children, etc., together with other users attending the seminar, seminar instructors, and the like. Therefore, the information processing apparatus 100 can reduce the user's sense of loneliness when learning how to raise a child and the user's anxiety about raising a child.

In addition, since the user actually uses the sample, it is possible to compare the sample diaper with the diaper that the user plans to use. Thus, the information processing apparatus 100 enables the user to understand the features of the sample, the difference from other diapers, and the advantages of the sample compared to other diapers. In this way, the information processing apparatus 100 can enhance the appealing effect of the sample diaper.

In addition, users can feel like a parent by delivering free samples and touching them. This allows the user to have an opportunity to think about various things for the child before the child is born. For example, a user can develop affinity by touching a sample diaper. In addition, it is expected that the user's contact with the sample diaper will have a positive effect on prenatal training.

[2. Configuration of information processing system]
Next, the configuration of the information processing system 1 according to the embodiment will be described using FIG. FIG. 5 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 5 , the information processing system 1 includes a terminal device 10 , a delivery company server 20 , an external server 30 and an information processing device 100 . The terminal device 10, the delivery company server 20, the external server 30, and the information processing device 100 are connected via a network N so as to be communicable by wire or wirelessly. The information processing system 1 shown in FIG. 5 may include multiple terminal devices 10, multiple delivery company servers 20, multiple external servers 30, and multiple information processing devices 100. good.

The terminal device 10 according to the embodiment is an information processing device used by a user who accesses content such as web content displayed on a browser and content for applications. In addition, the terminal device 10 has a camera function, and can shoot an object using an in-camera or an out-camera. For example, the terminal device 10 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

The delivery company server 20 according to the embodiment is an information processing device that executes information processing related to delivery in response to various delivery requests, and is realized by, for example, a server device or a cloud system. For example, the delivery company server 20 receives various delivery requests and makes delivery arrangements based on the received delivery requests. Then, the company managing the delivery company server 20 delivers the product, such as the free sample, to the delivery destination corresponding to the received delivery request.

The external server 30 according to the embodiment is an information processing device that provides various seminars, and is realized by, for example, a server device or a cloud system. For example, the external server 30 provides a service of providing live seminars to users. To give a more specific example, it is assumed that the user has registered an account for the service in advance. In this case, when receiving an access request from the terminal device 10, the external server 30 authenticates the user using the account. Then, the external server 30 provides the terminal device 10 with the seminar in a live format. The services provided by the external server 30 include SNS services, message application services for exchanging messages on chat, and the like.

The information processing device 100 according to the embodiment is an information processing device that can communicate with various devices via a network N such as the Internet, and is realized by, for example, a server device or a cloud system. For example, the information processing device 100 is communicably connected to various other devices via a network N. FIG.

[3. Configuration of Information Processing Device]
Next, the configuration of the information processing apparatus 100 according to the embodiment will be described using FIG. As shown in FIG. 5, the information processing apparatus 100 has a communication section 110, a storage section 120, and a control section .

(Regarding communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network N by wire or wirelessly, and transmits and receives information to and from other various devices.

(Regarding storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 120 has a user information storage unit 121 and a free sample information storage unit 122 .

(Regarding the user information storage unit 121)
The user information storage unit 121 according to the embodiment stores various information about users. Here, FIG. 6 shows an example of the user information storage unit 121 according to the embodiment. In the example shown in FIG. 6, the user information storage unit 121 has items such as "user ID (Identifier)" and "user information". For example, "user information" has items such as "sex", "age", "address", "seminar attendance date", "participation status", and "questionnaire result".

"User ID" is an identifier that identifies a user. "Gender" is information about the gender of the user associated with the "user ID". "Age" is information about the age of the user associated with the "user ID".

"Address" is information related to the user's address or whereabouts associated with the "user ID". The address may include information on contact information such as the user's phone number as well as information on the user's address or whereabouts.

"Seminar attendance date" is information related to the seminar attendance date of the user associated with the "user ID". The seminar attendance date may be a date and time selected by the user from the dates and times specified in advance. Also, the seminar attendance date may be a desired date and time input by the user.

"Participation status" is information about the participation status of the user associated with the "user ID". For example, if the user is a pre-mama, the participation status indicates information that the pre-mama participates. Also, the participation status indicates information such as participation by pre-mothers and pre-papas when the user is a pre-mama. "Questionnaire result" is information about the result of the questionnaire answered by the user associated with the "user ID".

For example, in FIG. 6, "U1" identified by the user ID has gender "SE1", age "OL1", address "AD1", and seminar attendance date "TA1". be. "U1" has a participation status of "PA1" and a questionnaire result of "QU1".

In the example shown in FIG. 6, the gender and the like are represented by abstract codes such as "SE1", but the gender and the like are numerical values, character strings, and file formats that include various types of information related to gender. may In addition, the user information storage unit 121 may further store information about the user's name and information about the account provided by the external server 30 as the user information.

(Regarding free sample information storage unit 122)
The free sample information storage unit 122 according to the embodiment stores various types of information about free samples. Here, FIG. 7 shows an example of the free sample information storage unit 122 according to the embodiment. In the example shown in FIG. 7, the free sample information storage unit 122 has items such as "free sample ID" and "free sample information". For example, "sample information" has items such as "type", "product", and "size".

"Free sample ID" is an identifier that identifies the product to be delivered as a free sample. "Type" is information on the type of product to be delivered as a free sample associated with the "free sample ID". For example, the types include tape type, pants type, training use, and nighttime use. The “product” is information about the product to be delivered as a free sample associated with the “free sample ID”. "Size" is information about the size of the product to be delivered as a free sample associated with the "free sample ID". For example, the sample size is S, M, L, or the like.

For example, in FIG. 7, "M1" identified by the sample ID has a type of "MT1", a product of "MA1", and a size of "MS1". In the example shown in FIG. 7, the types and the like are represented by abstract codes such as "MT1", but the types and the like are represented by numerical values, information on character strings, and various information on the types and the like in a file format. etc.

(Regarding the control unit 130)
The control unit 130 is a controller, and for example, various programs (information processing programs) stored in a storage device inside the information processing apparatus 100 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. example) is implemented by executing the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 5, the control unit 130 includes a reception unit 131, a provision unit 132, a determination unit 133, a delivery processing unit 134, and a notification unit 135. Realize or perform an action. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 5, and may be another configuration as long as it performs information processing described later. Further, the connection relationship between the processing units of the control unit 130 is not limited to the connection relationship shown in FIG. 5, and may be another connection relationship.

(Regarding the reception unit 131)
The reception unit 131 receives various information and various requests. Specifically, the reception unit 131 receives date information regarding the date on which the user attends a seminar during pregnancy. For example, the reception unit 131 receives input information input by the user U1 as user information, and receives the user's sex, age, address, date of seminar attendance, participation status, and the like. The reception unit 131 then stores this user information in the user information storage unit 121 .

In addition, the reception unit 131 receives information on the user's answers to questionnaires included in the provided content. For example, the receiving unit 131 receives information about the user's answers to questionnaires regarding questions about products such as diapers included in the provided content and questions about the contents of seminars. Then, the reception unit 131 stores the information on the received questionnaire results in the user information storage unit 121 .

(Regarding the providing unit 132)
The providing unit 132 provides various information. Specifically, the providing unit 132 provides content. For example, the providing unit 132 provides the user with content related to attending a seminar. In addition, the providing unit 132 provides the user with content related to a predetermined questionnaire. Further, the providing unit 132 provides content in response to the content provided to the user who attends the seminar.

(About decision unit 133)
The determination unit 133 determines a delivery date for delivering a sample of a predetermined absorbent article to be used in the seminar to the user a predetermined period before the date indicated by the date information. For example, the determining unit 133 sends the user a free sample to be used in the seminar on a date a predetermined period before the seminar attendance date based on the information about the seminar attendance date stored in the user information storage unit 121. Determine the delivery date for delivery.

(Regarding the delivery processing unit 134)
The delivery processing unit 134 executes delivery processing for delivering the free sample based on the delivery date determined by the determination unit 133 . Specifically, the delivery processing unit 134 selects information about a predetermined product from products corresponding to the free sample ID stored in the free sample information storage unit 122 . Then, the delivery processing unit 134 executes delivery processing for delivering the product as a free sample.

For example, the delivery processing unit 134 transmits to the delivery company server 20 a delivery request for delivering the sample used in the seminar to the user based on the delivery date. Then, the delivery company server 20 arranges delivery based on the delivery request.

(Regarding the notification unit 135)
The notification unit 135 notifies various information. For example, the notification unit 135 sends the seminar to the external server 30 that provides the seminar based on the questionnaire result stored in the user information storage unit 121, which is the answer to a predetermined questionnaire for the user. to inform you about the content of Thereby, the external server 30 may change the content of the seminar to be distributed based on the results of the questionnaire.

To give a more specific example, it is assumed that the user's response to the questionnaire is that they want to know more about the absorbency of diapers. In this case, the notification unit 135 notifies the external server 30 that provides the seminar that the contents of the seminar will be changed to explain the absorbency of diapers in detail. Based on this notification, the external server 30 may change the content of the seminar to be delivered to a seminar that explains in detail the absorbency of diapers.

[4. Processing procedure]
Next, the procedure of information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 8 is a flowchart showing an example of the flow of information processing executed by the information processing apparatus 100 according to the embodiment.

As shown in FIG. 8, the reception unit 131 receives a request for attending a seminar (step S101). Specifically, when the reception unit 131 has not received a request for attending a seminar (step S101; No), it waits until it receives a request for attending a seminar.

On the other hand, if the reception unit 131 has received a request for attending a seminar (step S101; Yes), the determination unit 133 determines whether the user will be able to attend a seminar during pregnancy before the date indicated by the date information. A delivery date for delivering the goods is determined (step S102). Then, the delivery processing unit 134 executes delivery processing for delivering the free sample based on the delivery date determined by the determination unit 133 (step S103).

[5. Modification]
The information processing apparatus 100 described above may be embodied in various forms other than the above embodiment. Therefore, other embodiments of the information processing apparatus 100 will be described below.

[5-1. user〕
In the above embodiment, an example in which the user is a pre-mama has been described, but the present invention is not limited to this. For example, the user may be a pre-papa, the mother or father of the user or the user's spouse, relatives, or the like.

[5-2. sample〕
In the above embodiment, an example in which the sample is a diaper has been described, but the present invention is not limited to this. For example, samples may be baby wipes, seasonal diapers, masks for children, urine pads, and the like. Also, the free sample may be a combination of free samples. For example, the sample may be a diaper and wipes combination.

[5-3. User information]
In the above embodiment, an example in which the reception unit 131 receives user information has been described, but the present invention is not limited to this. For example, the receiving unit 131 may further receive information regarding the user's name. In addition, the reception unit 131 may further receive information regarding accounts provided by the external server 30 . In this case, the reception unit 131 associates the information about the account with the user ID and stores them in the user information storage unit 121 .

[5-4. Greeting card]
In the above embodiment, an example will be given in which the delivery processing unit 134 executes delivery processing for delivering free samples to be used in seminars to users based on the delivery date determined by the determination unit 133. However, it is not limited to this. For example, the delivery processing unit 134 may execute delivery processing for delivering a greeting card suitable for the user together with the free sample. To give a more specific example, the delivery processing unit 134 may execute delivery processing for delivering a greeting card in which the user's name, words of thanks and encouragement, and the like are described.

In addition, the delivery processing unit 134 performs delivery processing for delivering a greeting card to which a predetermined code such as a one-dimensional code such as a barcode or a two-dimensional code such as a QR (Quick Response) code is attached. may be executed. In this case, the terminal device 10 may display a predetermined moving image or a predetermined message moving image when the user uses the terminal device 10 to read a predetermined code via a predetermined application. In addition, the terminal device 10 may display the purchase content of the product corresponding to the free sample when the user uses the terminal device 10 to read a predetermined code via a predetermined application.

In this way, the delivery processing unit 134 executes delivery processing for delivering a greeting card suitable for the user together with the free sample, so that the user's satisfaction with the use of the free sample can be improved.

[5-5. Participation status]
In the above embodiment, an example will be given in which the delivery processing unit 134 executes delivery processing for delivering free samples to be used in seminars to users based on the delivery date determined by the determination unit 133. However, it is not limited to this. For example, the delivery processing unit 134 may execute delivery processing for delivering a greeting card according to the participation status.

To give a more specific example, the reception unit 131 receives information indicating that the user and the user's spouse will participate in the seminar. Then, the delivery processing unit 134 sends a greeting card to the user and the user's spouse in response to the participation information, including the name of the user and the user's spouse, words of gratitude and encouragement, etc. A delivery process may be executed to deliver the described greeting card.

In this way, the delivery processing unit 134 executes the delivery process for delivering the greeting card according to the participation status, so it is possible to improve the user's satisfaction with the use of the free sample.

[5-6. Instructions〕
In the above embodiment, an example will be given in which the delivery processing unit 134 executes delivery processing for delivering free samples to be used in seminars to users based on the delivery date determined by the determination unit 133. However, it is not limited to this. For example, the delivery processing unit 134 may execute a delivery process for delivering a free sample along with a manual containing a description of how to use the free sample or the features of the free sample. Here, the explanation about the characteristics of the sample includes an explanation about appropriate uses and functions for each type of diaper, a comparison explanation about the functions of diapers of different types, and a comparison about functions of diapers of different grades. explanation, etc. Note that the instructions are not limited to the above example, and may include, for example, a method of selecting appropriate diapers according to age.

In this manner, the delivery processing unit 134 executes the delivery process for delivering the free sample along with instructions including instructions on how to use the free sample or on the features of the free sample. can be properly understood.

[5-7. Retail store information]
In the above embodiment, an example will be given in which the delivery processing unit 134 executes delivery processing for delivering free samples to be used in seminars to users based on the delivery date determined by the determination unit 133. However, it is not limited to this. For example, the delivery processing unit 134 may perform a delivery process for delivering information about a retail store that sells a predetermined absorbent article corresponding to the free sample along with the free sample.

To give a more specific example, the delivery processing unit 134, based on the information on the address received by the receiving unit 131 as the user information, selects the retail store closest to the address and the free sample. A delivery process may be executed to deliver information about a retail store that sells products corresponding to the . Here, the information about the retail store is the address of the retail store, a leaflet with a guide map to the retail store, and the like.

In this way, the delivery processing unit 134 executes the delivery process for delivering the information about the retail store that sells the predetermined absorbent article corresponding to the free sample together with the free sample, so that the user's usage of the free sample is minimized. can improve satisfaction with

Note that the above example does not have to be limited, and after a predetermined period of time after the delivery processing unit 134 executes delivery processing for delivering the free sample, the providing unit 132 sends The terminal device 10 may be provided with content including information on the guide map.

[5-8. kit〕
In the above embodiment, an example will be given in which the delivery processing unit 134 executes delivery processing for delivering free samples to be used in seminars to users based on the delivery date determined by the determination unit 133. However, it is not limited to this. For example, the delivery processing unit 134 may perform a delivery process for delivering a kit that allows the user to create a predetermined absorbent article together with the free sample.

For example, a kit is a kit that allows you to create a diaper by assembling diaper parts such as super absorbent resin. Also, the kit is a kit for making a diaper that can be used by a user by appropriately cutting a portion around the navel of a child. In addition, the kit may include a tool for customizing the diaper. For example, the kit may include a message-writing part that can be attached to a diaper, a patterned non-woven fabric, or the like that can be attached to a diaper.

In this way, the delivery processing unit 134 executes delivery processing for delivering a kit that allows the user to create a predetermined absorbent article together with the free sample, so that the user can properly understand the features of the free sample. can be made In addition, the delivery processing unit 134 can provide the user with an opportunity to allow the child to wear a handmade diaper.

[5-9. coupon〕
Although the example in which the providing unit 132 provides content has been described in the above embodiment, the present invention is not limited to this. For example, the provision unit 132 may provide content including a predetermined questionnaire to the user, and provide content including a predetermined coupon to the user based on the user's response to the predetermined questionnaire. For example, a predetermined coupon is a coupon that can be used when purchasing a product at a predesignated business company at the time of initial purchase, and that is a coupon that reduces the price of the product by a predetermined percentage.

To give a more specific example, the providing unit 132 provides the user with content including a predetermined questionnaire. It is assumed that the user has given a predetermined number of responses to a predetermined questionnaire. In this case, the providing unit 132 may provide content including a predetermined coupon to the user when the number of responses is equal to or greater than a predetermined threshold.

In this way, the delivery processing unit 134 provides the user with content including a predetermined questionnaire, and based on the user's response to the predetermined questionnaire, provides the user with content including a predetermined coupon. , it is possible to provide appropriate content to users.

[5-10. point〕
Although the example in which the providing unit 132 provides content has been described in the above embodiment, the present invention is not limited to this. For example, the providing unit 132 may provide content including a predetermined questionnaire to the user, and provide content that can provide points to the user based on the user's response to the predetermined questionnaire.

To give a more specific example, the providing unit 132 provides the user with content including information on a point-giving program that gives points to the user. Then, it is assumed that the user has answered that he/she will register for the point-giving program. In this case, the providing unit 132 may provide the user with content for which points can be provided.

It should be noted that the point-giving program may be provided by a predetermined application. For example, the providing unit 132 may provide content for downloading a predetermined application. Thereby, the user can install a predetermined application that provides a point-giving program in the terminal device 10 .

In this way, the delivery processing unit 134 provides the user with content including a predetermined questionnaire, and provides content that can provide points to the user based on the user's response to the predetermined questionnaire. , it is possible to provide appropriate content to users.

Also, in the above embodiment, an example was given in which the reception unit 131 registers user information in order to provide a free sample, but the present invention is not limited to this. For example, the reception unit 131 may register user information for provision of free samples, thereby being registered with other services used during pregnancy and child-rearing. For example, it is possible to register with a service that gives points obtained by purchasing a product provided as a free sample, register with a service that receives records and information on pregnancy and childcare, etc. . As a result, the user can not only use the free sample, but also receive services during pregnancy and childcare after using the free sample.

[5-11. Demonstration]
Although the example in which the providing unit 132 provides content has been described in the above embodiment, the present invention is not limited to this. For example, the providing unit 132 may provide, in response to a predetermined operation on the terminal device 10, content including information about a demonstration using a predetermined absorbent article sample.

To give a more specific example, it is assumed that a predetermined application has been installed in the terminal device 10 in advance. Here, the predetermined application is an application that displays how to use diapers and the like by AR (Augmented Reality) by photographing a predetermined product with the terminal device 10 . In this case, it is assumed that the terminal device 10 takes an image of the delivered sample according to the user's operation. At this time, the terminal device 10 uses AR to display the process in which the diaper prevents urine leakage in a three-dimensional manner. Note that the predetermined application may be an application that provides a point giving program for giving points to the user.

In this way, the delivery processing unit 134 provides content including information about a demonstration using a predetermined absorbent article sample in response to a predetermined operation on the terminal device 10, so that the user can receive appropriate information. Content can be provided.

[5-12. Content related to childcare]
Although the example in which the providing unit 132 provides content has been described in the above embodiment, the present invention is not limited to this. For example, the provision unit 132 provides content including a predetermined questionnaire to the user, and provides childcare-related content according to the user's response when the user's response to the predetermined questionnaire satisfies predetermined conditions. may

To give a more specific example, the provision unit 132 estimates the degree of maturity of the user's or the user's spouse's mother's or father's parental maturity based on the answers to the questionnaire. Here, the degree of parental maturity indicates the degree of understanding of child care as a parent evaluated on a 5-point scale. Note that the degree of parental maturity need not be limited to five-level evaluation, and may be any number.

In this case, if the user's parental maturity level is 4, the providing unit 132 provides content corresponding to this maturity level, such as advice that the user and the user's spouse can jointly raise children. You may provide content that includes It should be noted that the timing of providing such content is after the delivery process for delivering the free sample is executed.

In addition, the provided content may be content that encourages the use of the delivered free sample or content that increases interest in the free sample. For example, if the sample is a diaper for infants, the content is information that encourages practicing wearing the diaper and information for understanding the structure of the diaper. By providing such content, it is possible to increase the number of times the user who browses the content comes into contact with the sample during pregnancy, thereby raising awareness of childbirth and childcare. In particular, not only pregnant users but also the spouses of pregnant users who have few physical and mental changes during pregnancy can view the content, which can improve their awareness of childbirth and childcare.

In this way, the delivery processing unit 134 provides the user with content including a predetermined questionnaire, and when the user's response to the predetermined questionnaire satisfies predetermined conditions, childcare-related content according to the user's response. Therefore, appropriate content can be provided to users.

[5-13. others〕
Of the above processes, all or part of the processes described as being performed automatically may be performed manually. Also, all or part of the processes described as being performed manually may be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual and does not necessarily have to be physically configured as illustrated. That is, the specific form of distribution/integration of each device is not limited to the illustrated one. Further, all or part of each component may be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions.

Also, each of the processes described above may be executed in combination as appropriate within a non-inconsistent range.

Also, the above "section, module, unit" can be read as "means" or "circuit". For example, the reception unit can be read as reception means or a reception circuit.

[6. Hardware configuration]
Also, the terminal device 10, the delivery company server 20, the external server 30, and the information processing device 100 according to the above-described embodiments are implemented by, for example, a computer 1000 configured as shown in FIG. FIG. 9 is a diagram illustrating an example of a hardware configuration; The computer 1000 is connected to an output device 1010 and an input device 1020 , and a bus 1090 connects an arithmetic device 1030 , a cache 1040 , a memory 1050 , an output IF (Interface) 1060 , an input IF 1070 and a network IF 1080 .

The arithmetic device 1030 operates based on programs stored in the cache 1040 and memory 1050, programs read from the input device 1020, and the like, and executes various processes. The cache 1040 is a cache such as a RAM that temporarily stores data used by the arithmetic device 1030 for various arithmetic operations. The memory 1050 is a storage device in which data used for various calculations by the arithmetic unit 1030 and various databases are registered, and is realized by ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, etc. memory.

The output IF 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various information such as a monitor and a printer. It may be realized by a standard connector such as HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, scanner, etc., and is realized by, for example, USB.

For example, the input device 1020 includes optical recording media such as CD (Compact Disc), DVD (Digital Versatile Disc), PD (Phase change rewritable disk), magneto-optical recording media such as MO (Magneto-Optical disk), tape media, It may be implemented by a device that reads information from a magnetic recording medium, a semiconductor memory, or the like. Also, the input device 1020 may be realized by an external storage medium such as a USB memory.

The network IF 1080 has a function of receiving data from another device via the network N and sending it to the arithmetic device 1030, and transmitting data generated by the arithmetic device 1030 via the network N to other devices.

Here, the arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, arithmetic device 1030 loads a program from input device 1020 or memory 1050 onto cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing device 100 , the arithmetic device 1030 of the computer 1000 implements the functions of the control unit 130 by executing the program loaded on the cache 1040 .

The embodiments of the present application have been described in detail above based on the drawings. However, these are examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the disclosure of the invention. is possible.

N network 1 information processing system 10 terminal device 20 delivery company server 30 external server 100 information processing device 110 communication unit 120 storage unit 121 user information storage unit 122 sample information storage unit 130 control unit 131 reception unit 132 provision unit 133 determination unit 134 delivery processing unit 135 notification unit

Claims

a reception unit that receives date information regarding the date on which the user attends a seminar to be attended during pregnancy;
a determination unit that determines a delivery date for delivering a sample of a predetermined absorbent article to be used in the seminar to the user, a predetermined period before the date indicated by the date information; information processing equipment.
2. The information processing apparatus according to claim 1, further comprising a delivery processing unit that executes delivery processing for delivering the free sample based on the delivery date determined by the determination unit.
The delivery processing unit
3. The information processing apparatus according to claim 2, wherein a delivery process is executed for delivering a greeting card suitable for the user together with the free sample.
The delivery processing unit
4. The information processing apparatus according to claim 3, wherein a delivery process is executed for delivering a greeting card to which a predetermined code is attached as the greeting card.
The reception unit
Further receiving information about the participation status of the user in a seminar that the user attends during pregnancy;
The delivery processing unit
5. The information processing apparatus according to claim 3, wherein delivery processing for delivering the greeting card is executed according to the participation status.
The delivery processing unit
6. The method according to any one of claims 2 to 5, characterized in that a delivery process is executed for delivering an instruction manual including an explanation on how to use the free sample or the features of the free sample together with the free sample. information processing equipment.
The delivery processing unit
7. The method according to any one of claims 2 to 6, characterized in that, together with the free sample, a delivery process is executed for delivering information on a retail store that sells a predetermined absorbent article corresponding to the free sample. information processing equipment.
The delivery processing unit
8. The information processing apparatus according to any one of claims 2 to 7, wherein a delivery process is executed for delivering a kit that allows a user to create a predetermined absorbent article together with the free sample.
9. The information processing apparatus according to any one of claims 1 to 8, further comprising a providing unit that provides content according to responses from users attending said seminar.
The providing unit
10. The method according to claim 9, wherein content including a predetermined questionnaire is provided to the user, and content including a predetermined coupon is provided to the user based on the user's response to the predetermined questionnaire. The information processing device described.
The providing unit
10. Contents including a predetermined questionnaire are provided to the user, and content capable of providing points to the user is provided based on the user's response to the predetermined questionnaire. 11. The information processing device according to 10.
The providing unit
12. The content including information on a demonstration using a predetermined absorbent article sample is provided in response to a predetermined operation on the terminal device used by the user. 1. The information processing device according to 1.
The providing unit
Contents including a predetermined questionnaire are provided to the user, and when the user's answer to the predetermined questionnaire satisfies predetermined conditions, childcare-related content is provided according to the user's answer. The information processing apparatus according to any one of claims 9 to 12.
14. The method according to any one of claims 1 to 13, further comprising a notification unit that notifies an external server that provides the seminar of information on the contents of the seminar based on the results of responses to a predetermined questionnaire for the user. The information processing device according to 1.
A computer-executed information processing method comprising:
a receiving step of receiving date information regarding the date on which the user attends a seminar to be attended during pregnancy;
a determination step of determining a delivery date for delivering a sample of a predetermined absorbent article to be used in the seminar to the user, a predetermined period before the date indicated by the date information;
An information processing method comprising:
a reception procedure for receiving date information regarding the date on which the user attends a seminar to be attended during pregnancy;
a determination procedure for determining a delivery date for delivering a sample of a predetermined absorbent article used in the seminar to the user, a predetermined period before the date indicated by the date information;
An information processing program characterized by causing a computer to execute