WO2023007699A1

WO2023007699A1 - Medical service provider information provision system, information processing device, method, and program

Info

Publication number: WO2023007699A1
Application number: PCT/JP2021/028323
Authority: WO
Inventors: 雅樹相島
Original assignee: 株式会社Cureapp
Priority date: 2021-07-30
Filing date: 2021-07-30
Publication date: 2023-02-02
Also published as: JPWO2023007699A1

Abstract

Provided are a system, information processing device, method, and program, for providing medical service provider information. The system presents information indicating a medical service provider, to users. The system: determines a treatment record on the basis of data obtained from a treatment application used by a patient as instructed by a medical service provider; determines a score that rates the medical service provider on the basis of the treatment record; and presents information indicating medical service providers on the basis of the score, to users.

Description

System, information processing device, method and program for providing medical service provider information

The present invention relates to a system, an information processing device, a method, and a program for presenting information indicating a medical service provider to a user.

　Patients who want to receive medical services need to find a medical institution that they think is good from among the many medical institutions. A system is known that evaluates a medical institution based on the influence of the medical institution, the transparency of the medical institution, and word-of-mouth evaluation by the patient, and provides evaluation information to the patient (Patent Document 1).

JP 2020-080126

However, evaluations based on the influence of medical institutions and the transparency of medical institutions cannot provide information for patients to judge whether the medical institution is suitable for improving their own health. Furthermore, since the reliability of word-of-mouth information is not necessarily guaranteed, it is not possible to provide patients with information based on highly reliable evaluations.

1. The present invention has been made in view of the above problems, and has the following features. That is, a system according to one embodiment of the present invention is a system for presenting information indicating a medical service provider to a user, and includes data obtained from a therapeutic application used by a patient according to instructions from the medical service provider. A score for evaluating the medical service provider is determined based on the treatment result, and information indicating the medical service provider is presented to the user based on the score.

2. 2. The system according to claim 1, wherein the therapeutic results include a therapeutic application adoption rate, a therapeutic application continuation rate, and a therapeutic application rate determined based on data acquired from therapeutic applications used by a plurality of patients. At least one of a recommendation level and a treatment success rate entered by a user of the application may be included.

3. 3. The system of claim 1 or 2, wherein the therapeutic outcome is a plurality of therapeutic outcomes determined based on data obtained from a plurality of different therapeutic applications, and determining the score comprises: The method may include calibrating a treatment outcome and determining a score for evaluating the medical service provider based on the calibrated plurality of treatment outcomes.

4. In the system according to any one of items 1 to 3, presenting to the user presents to the user information indicating medical service providers in descending order of presentation priority determined based on the score. can include

5. In the system according to any one of Items 1 to 4, presenting to the user includes presenting to the user information indicating medical service providers whose presentation priority determined based on the score is within a predetermined range. can do.

6. 6. The system according to any one of items 1 to 5, wherein the score is associated with attribute information including at least one of treatment target, gender, age, medical history, and geographical area, and presented to the user. This may include presenting to the user information indicative of a medical service provider based on the score and attribute information entered by the user.

7. In the system according to any one of items 1 to 6, the medical service provider can include at least one of a medical institution and a medical worker.

8. Clause 8. The system according to any one of clauses 1 to 7, wherein determining the score is based on patient-evaluating medical service provider information obtained not through the therapeutic application and the treatment outcome. determining a score for evaluating the medical service provider.

9. An information processing apparatus according to an embodiment of the present invention is an information processing apparatus for presenting information indicating a medical service provider to a user, and is obtained from a treatment application used by a patient according to instructions from the medical service provider. determine a treatment result based on the data obtained, determine a score for evaluating the medical service provider based on the treatment result, and transmit information indicating the medical service provider based on the score to present the user can do.

10. A method in one embodiment of the present invention is a computer-implemented method for presenting to a user information indicative of a healthcare provider, the information obtained from a therapeutic application used by a patient at the direction of the healthcare provider. determining a treatment result based on the obtained data; determining a score for evaluating the medical service provider based on the treatment result; and providing information indicating the medical service provider based on the score to the user. and presenting.

11. A program according to one embodiment of the present invention is a program for presenting information indicating a medical service provider to a user, and is stored in a computer according to an instruction of the medical service provider from a therapeutic application used by a patient. determining a treatment result based on the data; determining a score for evaluating the medical service provider based on the treatment result; and presenting information indicating the medical service provider to a user based on the score. perform the steps and

By using the present invention, it is possible to present users with information indicating medical service providers according to scores based on highly reliable treatment results.

1 is a configuration diagram of a system according to one embodiment of the present invention; FIG. 3 is a hardware configuration diagram of a user terminal, an information providing server, and a treatment application server according to one embodiment of the present invention; FIG. It is a functional block diagram of a user terminal, an information providing server, and a treatment application server according to one embodiment of the present invention. It is a data collection processing flowchart concerning one Embodiment of this invention. It is an example of a user terminal screen according to one embodiment of the present invention. It is an information display processing flowchart concerning one embodiment of the present invention.

Fig. 1 shows an example of a system configuration diagram of the present invention. The system 100 is used to present information indicating a medical service provider to a user, and includes a network 110, a user terminal 120 connected thereto, an information providing server 130, a treatment application server 140, and medical staff. A terminal 150 is provided.

The user terminal 120 is an information processing device used by a user who uses the information providing service provided by the information providing server 130 . In this embodiment, the user terminal 120 is a smart phone, but may be an electronic device such as a computer or tablet. The information providing server 130 is an information processing device for providing medical service provider information to users. Although the information providing server 130 is a computer in this embodiment, it may be another electronic device.

The user terminal 120 of a patient who is already using a medical treatment application and the user terminal 120 of a user who is searching for a medical service provider may have different hardware. In this embodiment, an information processing device used by a patient who uses a treatment application is also described as the user terminal 120, but it does not mean the same hardware. The user terminal 120 used by the user (patient) of the medical treatment application and the user terminal 120 used by the user of the information providing service may be the same, or may be different. In this specification, a user may mean a user of a medical treatment application or a user of an information providing service.

The treatment application server 140 is an information processing device for managing and controlling treatment applications used by patients. In this embodiment, the therapeutic application server 140 is a computer, but it can also be other electronic devices. The treatment application server 140 may be prepared for each treatment application, or one treatment application server 140 may manage and control a plurality of treatment applications. The medical staff terminal 150 is an information processing device used by medical staff, and may be an electronic device such as a computer, tablet, and smart phone.

FIG. 2 is a block diagram showing the hardware configuration of the user terminal 120, information providing server 130, and treatment application server 140 according to one embodiment of the present invention. Since the medical staff terminal 150 can be realized by a hardware configuration such as a general computer, detailed description is omitted here.

The user terminal 120 includes a processor 121 , a display device 122 , an input device 123 , a storage device 124 and a communication device 125 . Each of these components are connected by bus 128 . It is assumed that an interface is interposed between the bus 128 and each constituent device as required.

The information providing server 130 and the treatment application server 140 are similarly provided with

processors

131, 141,

display devices

132, 142,

input devices

133, 143,

storage devices

134, 144, and

communication devices

135, 145. Each of these components are connected by buses 138,148. It is assumed that an interface is interposed between the

buses

138, 148 and each constituent device as required.

The

processors

121, 131, and 141 control the overall operations of the user terminal 120, the information providing server 130, and the treatment application server 140, and are CPUs, for example. The

processors

121, 131, and 141 perform various processes by reading and executing programs and data stored in the

storage devices

124, 134, and 144, respectively. In one example,

processors

121, 131, 141 are comprised of multiple processors.

The

display devices

122, 132, and 142 display application screens and the like to the users of each device under the control of the

processors

121, 131, and 141. A liquid crystal display is preferable, but a display using an organic EL, a plasma display, or the like may be used.

The

input devices

123, 133, 143 are user interfaces that receive input from the user to the user terminal 120, the information providing server 130, and the treatment application server 140, and are, for example, touch panels, touch pads, keyboards, or mice. Since the user terminal 120 is a smartphone in this embodiment, the user terminal 120 has a touch panel as the input device 123, the touch panel also functions as the display device 122, and the display device 122 and the input device 123 are integrated. be. The display device 122 and the input device 123 may be separate forms located at different locations. Since the information providing server 130 and the treatment application server 140 are computers, they are assumed to have a keyboard and a mouse as input devices and a liquid crystal display as display devices.

The

storage devices

124, 134, and 144 include general smartphones and magnetic storage devices using flash memory such as RAM, which is volatile memory, and nonvolatile memory, such as eMMC, UFS, and SSD. It is a storage device provided in a computer.

Storage devices

124, 134, 144 may also include external memory. For example, the storage device 124 stores a user application for implementing the present embodiment, and the

storage devices

134, 144 store an information providing server application and a therapeutic application server application.

The user application includes a user program for sending and receiving information to and from the information providing server 130 and the treatment application server 140 and for presenting information to the user, and various data referred to when the user program is executed. User applications include a medical service provider information search application and a treatment application (treatment app). Here, the medical service provider information retrieval application is assumed to be a browser application. The user program is started according to a user's operation on the user terminal 120 and executed on an operating system (OS) pre-installed in the user terminal 120 . The server application includes functions and various data for receiving input from users via each user terminal 120, which is a client, and presenting information to users appropriately by user programs.

The

communication devices

125, 135, and 145 exchange data with other devices via the network 110 (not shown in FIG. 2). For example, the

communication devices

125 , 135 , and 145 perform wireless communication such as mobile communication and wireless LAN, and connect to the network 110 . The user terminal 120 and the medical staff terminal 150 use the communication device 125 to communicate with the information providing server 130 and the treatment application server 140 via the network. The

communication devices

125 and 135 may perform wired communication using an Ethernet (registered trademark) cable or the like.

FIG. 3 shows an example of a functional block diagram of the user terminal 120 and the information providing server 130 of the present invention. The user terminal 120 includes an input unit 321, a display unit 322, a communication unit 323, a control unit 324, and a storage unit 325. The information providing server 130 includes an input unit 331, a display unit 332, a communication unit 333, a control unit 334, and a treatment result. A determination unit 335 , a score determination unit 336 and a storage unit 337 are provided.

The

input units

321, 331, and 341 have the function of receiving input from the user. The

display units

322, 332, and 342 have a function of displaying information so that the user can visually recognize it.

Communication units

323, 333, and 343 have functions of transmitting and receiving information to and from other devices. The

control units

324, 334, and 344 have a function of executing control such as information processing.

Control units

324 , 334 , 344 store and update data in

storage units

325 , 337 , 345 .

Storage units

325, 337, and 345 have a function of storing tables, data, and the like.

The storage unit 337 of the information providing server 130 stores various information necessary for providing the information providing service, including data obtained from the treatment application used by the patient. In this embodiment, a medical treatment application used by a patient using the user terminal 120 according to an instruction from a medical service provider communicates with the medical treatment application server 140 corresponding to the medical treatment application. A storage unit 345 stores patient user information and information about treatment. The information providing server 130 acquires the user information of each patient and data related to treatment from the treatment application server 140 and stores the treatment record data in the storage unit 337 .

The treatment record data includes data associated with patient IDs that identify each patient using the treatment app. Treatment record data may include information indicative of patient attributes such as patient gender, age, and medical history. Furthermore, the treatment record data includes information indicating the treatment target, the treatment application used by the patient, the medical institution ID that identifies the medical institution that instructed the patient to use the treatment application, and the treatment of each patient such as the treatment status. May contain data about the record.

The storage unit 337 of the information providing server 130 stores the total number of patients in each medical institution. The total number of patients can be determined, for example, from electronic medical chart information input by the medical staff terminal 150 and stored by the information providing server 130 .

The treatment result determination unit 335 determines the treatment results of each medical service provider based on the treatment record data stored in the storage unit 337, the total number of patients at each medical institution, and the like. The score determination unit 336 determines a score for evaluating the medical service provider based on the treatment results determined by the treatment result determination unit 335. The control unit 334 transmits information indicating the medical service provider to the user via the communication unit 333 based on the score determined by the score determination unit 336 .

The user terminal 120 presents the information indicating the medical service provider received from the information providing server 130 to the user by displaying it on the display unit 322 . The presentation of information to the user is not limited to the display on the display unit. For example, the user terminal 120 may include an audio output unit and the information may be presented to the user by audio via the audio output unit.

The storage unit 345 of the treatment application server 140 stores user information of the user who uses the corresponding treatment application and information on treatment. Upon receiving access from the user terminal 120 via the treatment application, the control unit 344 of the treatment application server 140 generates information for treatment and transmits it to the user terminal 120, or stores information about treatment in the storage unit 345. to record and update. Furthermore, information for generating treatment record data is transmitted to the information providing server 130 . The treatment application server 140 may generate treatment record data and transmit it to the information providing server 130 .

In this embodiment, the

processors

121, 131, and 141 shown in FIG. , these functions are realized, but it is also possible to realize them by constructing an electronic circuit or the like for realizing each function.

In this embodiment, a case where a user is a patient who is looking for a medical service provider for smoking cessation treatment will be described as an example. I don't mind. Moreover, it does not have to be a medical disease or the like. For example, the user of the present invention includes a patient who uses a therapeutic application to improve health or prevent disease under the direction of a medical service provider.

In this embodiment, the medical service provider is a medical institution, but any entity that provides medical services such as doctors, nurses, advisors, and co-medicals may be used. The medical service provider information is information about the medical service provider, and may include, but is not limited to, name, department, location, consultation hours, non-consultation days, treatment results, scores, and the like.

Furthermore, users in the present invention are not limited to patients. It may be others who require healthcare provider information, including scores determined according to treatment outcomes based on data obtained from therapeutic apps. For example, a user may be a therapeutic app developer. It is possible to provide information for the treatment application developer to determine whether each medical service provider is appropriately performing treatment using the treatment application. By identifying medical service providers with low scores, we will provide better medical services by presenting methods for more effective treatment using the treatment app for those medical service providers. make it possible to

Examples of treatment record data stored in the storage unit 337 of the information providing server 130 of this embodiment are shown in Tables 1 and 2. Tables 1 and 2 both show treatment record data, and No. shows the identification number of individual data included in the treatment record data. The same numbers in Tables 1 and 2 indicate different items of the same individual data.

Individual data shall be generated for each set of patient, medical institution, and treatment application. For example, No. = 0 in Table 1 indicates gender, age, subject, motivation, medical institution ID, doctor ID, and AppID for patient identifier (ID) = 10001, and rows with No. = 0 in Table 2 are also the same patient 1 month status, treatment success, recommendation, start date, last login and last smoking date for Patient Identifier (ID)=10001. Even for the same patient, different individual data can be created if the medical institution and treatment application are different.

　Gender and age indicate the patient's age and gender. A target indicates a disease or the like to be treated. In this embodiment, treatment for smoking cessation is targeted, but other diseases may also be used. The treatment target may be input by the user, or may be associated with or stored in the treatment application. It may also be entered by a healthcare professional via healthcare worker terminal 150 . Multiple types of subjects can be included in one treatment record data. Separate treatment record data may be created for each treatment target. Motivation is the patient's motive for starting smoking cessation treatment. The medical institution ID is an identifier that indicates the medical institution where the patient is receiving treatment guidance, the doctor ID is an identifier that indicates the attending doctor who is receiving treatment guidance, and the AppID is the treatment used according to the instructions from the medical institution. This is an identifier that indicates the application for

The start date is the date the treatment was started, and here it is the date of prescription for the treatment app. When a medical institution prescribes an application for use in treatment for a patient, prescription information is registered in the treatment application server 140 via the medical staff terminal 150 . When the prescription information is registered, the treatment application server 140 issues a prescription number and notifies the medical staff terminal 150 of it. A patient notified of the prescription number by the medical institution accesses the treatment application server 140 using the user terminal 120, registers the prescription number, and starts using the treatment application. The treatment application server 140 sets the date of issuing the prescription number as the date of prescription and the date of treatment start. The treatment start date may be the date the patient installed the treatment application, or the date the patient started using the treatment application.

　The last login indicates the date the treatment app was used. Here, when the medical treatment application is started and the medical treatment application server 140 is accessed, the medical treatment application server 140 updates the last login date with the current date. Last Smoking Date indicates the last day the patient smoked. For example, the decision can be made based on the information in the treatment diary entered daily by the patient using the treatment app. Further, if the carbon monoxide concentration measured by the patient using an exhaled carbon monoxide concentration sensor is equal to or greater than a certain value, it may be determined that the patient has smoked, and the last smoking date may be registered.

The status after 1 month is information indicating whether or not the treatment is continued one month after the start of the treatment. If the value is 0, the treatment is not continued, and if it is 1, the treatment is continued. means that Here, if the final login date is one month after the start of treatment at a predetermined timing after one month from the start of treatment, it is determined that the treatment is continuing. It is possible to determine whether or not the user continues to use the device after a predetermined period of time, not limited to one month later.

"Treatment success" is information indicating whether or not the treatment using the treatment app was successful. If it is 0, it means that the treatment was not successful, and if it is 1, it means that the treatment was successful. Here, the evaluation period is from 3 months after the start of treatment to 6 months after the start of treatment, and if the patient does not smoke during this evaluation period, it is determined that the treatment has been successful. For example, the evaluation period can be determined based on the date treatment was started, and whether the treatment was successful can be determined based on the evaluation period and last smoking date.

The degree of recommendation is an index from 0 to 10 that indicates the degree to which patients evaluate the medical institution, and the higher the rating, the higher the evaluation. Here, it is assumed that the recommendation level is input by the treatment application and the user inputs it via the treatment application, but it may be obtained without using the treatment application. For example, the medical staff may use the medical staff terminal 150 to input the answers to the questions from the medical staff in the medical examination at the medical institution into the electronic chart, and the information providing server 130 may acquire the electronic chart information.

All of these data need not be stored in the information providing server 130. For example, if the one-month status and treatment success information are stored, information about the start date, last login, and last smoking date may not be stored in the information providing server 130 . It may be stored in the treatment application server 140 or other information processing device.

　Treatment record data can be generated based on the information obtained via the treatment app. An example of processing for generating treatment record data is shown in FIG. A medical institution selects one or more therapeutic applications (smoking cessation applications) and makes the patient use them for treatment. When a patient who desires smoking cessation treatment is instructed to use a smoking cessation application A by a medical institution, the patient installs the smoking cessation application A on his/her own user terminal 120 (S401). The smoking cessation application A may be downloaded, for example, from a predetermined server, or may be downloaded from the therapeutic application server 140 that manages and controls the smoking cessation application A.

When the patient starts the installed smoking cessation application A, the user terminal 120 accesses the treatment application server 140 corresponding to the smoking cessation application A and performs user registration. For example, on the operation screen of smoking cessation application A, enter information such as the prescription number given by the medical staff for user registration, the patient's name, gender, age, the name of the medical institution receiving the instruction, and the motive for starting treatment. is prompted, and when the user performs a registration operation, the input user information is transmitted to the treatment application server 140 (S402). The treatment application server 140 stores the received information in the storage unit 345 and performs user registration (S404). The date when the prescription number is issued is recorded in the user information as the treatment start date.

The patient will then use the smoking cessation app A for smoking cessation treatment. For example, the treatment application server 140 transmits, at a predetermined timing, treatment information for presenting educational information to the patient about the adverse effects of smoking on the body to the user terminal 120 (S406), and the user terminal 120 receives the received information. Educational information is presented to the user through the smoking cessation application A based on (S408). In addition, the patient enters smoking cessation treatment diary information through the smoking cessation application A, and transmits the information to the treatment application server 140 (S410). The smoking cessation treatment diary information includes the day's physical condition, medication status, smoking status, number of cigarettes smoked, and the like. Upon receiving access from the user terminal 120, the treatment application server 140 updates and stores the user's last login date and time.

The treatment application server 140 updates the user information based on the received smoking cessation treatment diary information (S412). In this embodiment, Tables 1 and 2 are generated based on user information and information regarding therapy. The treatment application server 140 provides treatment record data based on the user information and treatment-related information at predetermined timings, such as when a request is received from the information providing server 130, when user information is updated, and at regular timings. Information to be generated is transmitted to the information providing server 130 (S414). When the information providing server 130 receives the information for generating the treatment record data from the treatment application server 140, the information providing server 130 updates the treatment record data stored in the storage unit 337 (S416).

Although one user terminal 120 and one treatment application server 140 are shown in FIG. 4, each of them can have a plurality of configurations. The treatment application server 140 can be prepared for each treatment application. The information providing server 130 communicates with a plurality of treatment application servers, and treats a plurality of patients using a plurality of treatment applications based on treatment record data based on each user information collected by each treatment application server 140. Recording data can be generated.

The information for generating the treatment record data transmitted from the treatment application server 140 may be any information as long as it includes the information necessary for generating the treatment record data shown in Tables 1 and 2. I don't mind. For example, the information can be generated by extracting information on the status after one month, treatment success, start date, last login, and last smoking date from the information on the user's treatment updated in the treatment application server 140 . The information providing server 130 can generate treatment record data as shown in Tables 1 and 2 based on the received information. All these data need not be sent to the information providing server. For example, information about start date, last login, and last smoking date may not be sent if status and treatment success information is sent after one month.

Furthermore, the information providing server 130 determines the treatment results of each medical service provider based on the treatment record data (S418), and determines the score of each medical service provider based on the determined treatment results (S420). ). S406 to S420 in FIG. 4 are repeatedly executed, and the treatment record data, treatment results and scores are updated moment by moment.

Next, an example of a method for determining treatment results and scores will be explained. It is assumed that the storage unit 337 of the information providing server 130 stores data for storing information about the medical institution, the doctor in charge, and the treatment application in association with each identifier, as shown in Tables 3 to 5, for example.

Table 3 shows information about medical institutions, and information indicating medical institution names, medical departments, locations, medical hours, and non-consultation days is stored in association with each medical institution ID. The location is attribute information indicating the geographical area of the medical institution. In addition, information such as the nearest station may be included as an attribute indicating a geographical area. Table 4 shows information on doctors in charge, and the name of the doctor in charge is stored in association with each doctor in charge ID. It is not limited to the name, and may include information indicating the attributes of the doctor in charge, such as age, gender, and medical department.

Table 5 shows the information of the therapeutic application, and stores the therapeutic application name and version information in association with each therapeutic application ID. Here, even if the names of the therapeutic applications are the same, different versions are distinguished by assigning different identifiers. For example, if a newer version has a greater therapeutic effect, collection of treatment data from the same application for treatment may result in inappropriate evaluation of treatment results. However, the present invention can be practiced without distinction by version.

The storage unit 337 of the information providing server 130 further stores the number of outpatients of each medical institution as shown in Table 6. In this embodiment, the total number of smoking cessation outpatients is determined based on the electronic medical record information input via the electronic medical record application executed on the medical staff terminal 150 of each medical institution, and the information providing server 130 requests it. The number of outpatients is transmitted to the information providing server at predetermined timings such as the timing when the electronic medical record information is updated, the timing when the electronic medical record information is updated, and the periodic timing. When an electronic medical record server manages electronic medical record information, the total number of non-smoking outpatients may be obtained from the electronic medical record server.

The treatment result determination unit 335 determines the treatment results of each medical institution based on Tables 1 and 2. The treatment result may be anything as long as it indicates the treatment result of each medical institution determined based on the treatment record data of the patient who was treated according to the instructions of the medical institution. Here, the therapeutic app introduction rate, the continued use rate of the therapeutic app, the treatment success rate, and the user of the therapeutic app (patient ) determines the average recommendation of the recommendations entered by . Furthermore, a score is determined for each medical institution based on the determined treatment results. Tables 7 and 8 show an example of treatment result data and score data for each medical institution.

　Tables 7 and 8 show the treatment result data for each AppID, but AppID=0000 is the treatment result data based on the data of all treatment apps. The introduction rate of therapeutic apps shall be determined by counting the number of therapeutic app introductions for each medical institution using the data in Table 1 and dividing by the total number of outpatients at each medical institution obtained from Table 6. can be done. Here, in the medical institution with the medical institution ID = 1234567890, the introduction rate of AppID = 1001 is 21.4%, the introduction rate of AppID = 1002 is 35.7%, and the introduction rate of AppID = 1003 is 14%. .3%, indicating an adoption rate of 71.4% across all therapeutic apps.

The continuation rate here is the percentage of patients who use the treatment app one month after the start of treatment. The degree of recommendation is the average value of the degree of recommendation of medical institutions input by users using each treatment application. The treatment success rate is the percentage of patients who did not smoke during the 3-month evaluation period from the 3rd month to the 6th month from the start of treatment. The evaluation period is not limited to this, and may be, for example, 3 months from the start of treatment to 12 months.

The continuation rate, average recommendation rate, and treatment success rate can be calculated by extracting the data of each medical institution from the data shown in Tables 1 and 2. The continuation rate can be determined by calculating the sum of the state after one month for each therapeutic application in the data of each medical institution in Tables 1 and 2, and dividing by the total number of therapeutic applications introduced at that medical institution. . The average recommendation rate can be calculated based on the recommendation rate, and the treatment success rate can be calculated based on the treatment success information, in a similar manner. Further, when determining the treatment result data, it is possible to create data only for medical institutions with a predetermined number or more of treatment record data. This is for the purpose of excluding medical institutions that do not contain sufficient sample data for evaluation of treatment results, and evaluating medical institutions with higher reliability.

Because treatment results and scores are determined based on objective data such as the continuation rate and treatment success rate obtained from the treatment app, objective treatment results and scores can be obtained. Information input by people, such as word-of-mouth data, is not necessarily highly reliable evaluation information. On the other hand, the continued use rate and treatment success rate obtained by the therapeutic application are automatically based on the data obtained by the therapeutic application, and therefore can be said to be objective and highly reliable treatment results.

It is thought that the ease of introduction, ease of continuation, ease of successful treatment, etc. will differ for each therapeutic application. Therefore, a score, which is the calibrated treatment outcome of each medical institution, is determined. Scores determined based on the outcome data presented in Table 7 are presented in Table 8. Here, the standardized variable z of each numerical value of all medical institutions of the continuation rate, treatment success rate, and average recommendation level for each treatment application of each medical institution is set as each score, and further, the calculated standardized variable z Let the average value be the overall score. For example, based on the continuation rate Ci of each medical institution, the average continuation rate Cav of all medical institutions, and the standard deviation σ of the continuation rate of all medical institutions, the standardized continuation rate (standardized variable z) of each medical institution is calculated using the following formula: can decide. The treatment success rate and average degree of recommendation can also be calculated based on similar formulas.

The total score is the average value of each standardized treatment outcome value, that is, the standardized continuation rate, standardized treatment success rate, and standardized recommendation level. Standardization allows meaningful arithmetic calculations of each treatment outcome to determine an overall score. Also, here, each score is calculated for each application, and the score for all applications is the average value of the standardized variables of each application. The total score for all apps is the average value of the standardized continuation rate, standardized treatment success rate, and standardized recommendation rate, as with the total score for each app.

For example, the standardized continuation rate of all apps with medical institution ID = 1234567890 = 0.15 is the average of -0.45, 0.33 and 0.58, which are the standardized continuation rates of each app, and the total score of all apps = -0.16 It is the average of the total scores of -0.33, 0.07 and -0.20.

　The overall score of the medical institution with the medical institution ID = 1234567890 is 0.07 for AppID = 1002 and -0.16 for all apps. The overall score for medical institution ID=1234567891 is -0.17 for AppID=1002 and 0.01 for all apps. A higher score indicates better performance. Therefore, when comparing medical institution = 1234567890 and medical institution ID = 1234567891, the former has better results when looking at AppID = 1002, but the latter has better results when looking at all treatment apps. means.

By evaluating each medical institution using the standardized treatment results as a score, it is possible to integrate and evaluate even treatment results with different characteristics such as the continuation rate and treatment success rate. In addition, a fairer evaluation can be performed without being affected by the ease of continued use of each therapeutic application, the ease of successful treatment, and the like. For example, if medical institutions are evaluated based on the rate of continued use and the success rate of treatment, if it is easier to continue using treatment application B than treatment application A, the medical institution that uses treatment application B more often The score tends to be high, and the score tends to be low for a medical institution that uses a large number of therapeutic applications A that are more difficult to continue using. On the other hand, by standardizing using normalized variables based on the average and standard deviation of the results of all medical institutions, fair evaluation can be performed without being influenced by the ease of use continuation rate between therapeutic applications. becomes possible.

The score may include standardized variables for the introduction rate and other statistical values, or may use only two standardized variables for the continuation rate, treatment success rate, and average degree of recommendation. Also, instead of standardized variables, deviation values may be used, or other statistical values may be used. In order to implement the system with a simple system, the treatment result itself of each medical institution may be used as the score, or the average value of the continuation rate, treatment success rate, and degree of recommendation may be used as the score.

Table 8 shows the score when considering all treatment apps of each medical institution and the score for each app, but the score may be determined for each gender, age and motivation included in Table 1. Other attribute information, such as medical history, can also be included in Table 1 to determine a score for each medical history. Patients can search for a medical service provider that is more suitable for them. For example, if the patient is female, information about the health care provider can be provided based on the scores for female patients. It is also possible for a user searching for a medical service provider to search for a doctor by calculating the score for each doctor in charge instead of the score for each medical institution.

FIG. 5 shows an example screen 50 displayed on the display unit of the user terminal 120 when the user searches for a medical service provider. On the screen displayed before the screen of FIG. 5 is displayed, the patient selects a clinical department, symptom, etc. to be searched. Here, it is assumed that a hospital that provides smoking cessation outpatient treatment is selected. After that, a condition specifying screen shown in FIG. 5 is displayed, and a station is specified in order to narrow down hospitals by the nearest station (51).

Furthermore, here, the patient's age and gender are selected (52). The display order criteria selection button 53 is a button for specifying the criteria for determining the order in which the medical institutions are displayed. FIG. there is In addition, the continuation rate, treatment success rate, and recommendation level can also be specified. In this example, twenties and female are specified as the age and sex of the patient. Therefore, when the search button 54 is pressed, the hospitals in the search result display area 55 are displayed in descending order of scores for the patients in their twenties and female. be done. It is also possible to search without specifying gender, age, station, and the like. In addition, it may also be possible to search for a treatment target without specifying it.

Next, FIG. 6 shows a flowchart of information processing 600 for providing medical service provider information. When the user accesses the information providing server 130 using a browser application executed on the user terminal 120 and requests condition specifying screen information specifying conditions for searching for medical service provider information (S601), the information is provided. Condition designation screen information is transmitted from the server 130 (S602). Based on this, the user terminal 120 displays a condition designation screen on the display unit 322 . When the user inputs the condition specifying information via the input unit of the user terminal 120, it is sent to the information providing server 130 along with a medical service provider information request (S604).

Conditions may be specified in multiple steps. For example, other conditions such as the nearest station may be designated after selecting the medical department, symptom, etc. to be retrieved. The condition designation screen in FIG. 5 is an example of a screen for designating the nearest station, etc. after selecting the medical department and symptoms. In the example of FIG. 5, the patient uses the input unit of the user terminal 120 to specify the following search conditions: nearest station: Tokyo station, age: 20s, gender: female, display order criteria: total score, and press the search button. When 54 is pressed, a medical service provider information request is transmitted from the user terminal 120 to the information providing server 130 (S604).

Upon receiving the medical service provider information request, the information providing server 130 generates medical service provision information to be provided according to the search conditions included in the medical service provider information request (S606).

For example, it is assumed that the control unit 334 of the information providing server 130 has previously generated score data (Table 9) for each medical institution for gender: female, age: 20s, and stored in the storage unit 337 . When the control unit 334 receives an information request with search conditions of sex: female and age: 20s, the control unit 334 acquires score data of sex: female and age: 20s stored in the storage unit 337 . Furthermore, based on the search condition of the nearest station: Tokyo station, narrowing down is performed based on the geographical area. In other words, exclude medical institutions that are not located near Tokyo Station.

Based on the medical institution ID included in the score data, the medical institution table in Table 3 is referenced to obtain the location information of each medical institution. Exclude medical institutions. Calculation of the distance from the specified location to the location can be performed by known methods. When the nearest station information is included in the medical institution table, the medical institution ID including the nearest station specified in the nearest station information may be extracted.

Generate display screen data containing information on a predetermined number of medical service providers in descending order of total score in the score table excluding medical institutions outside Tokyo Station (S606). That is, here, the total score indicates the level of presentation priority, and the display screen data is generated so as to be presented to the user in descending order of presentation priority. A range of presentation priorities can be determined for inclusion in the display screen data. For example, it is possible to include only the 10th highest presentation priority in the display screen data.

Also, it is possible to extract only medical service providers whose total score is within a predetermined range. For example, the display screen data may include only medical service providers having a total score equal to or higher than a predetermined threshold. The information of the medical service providing service entity includes information such as the name of the medical institution, location, consultation hours, non-consultation days, home page, etc., but may include other information. These pieces of information are obtained from the medical institution data shown in Table 3 based on the medical institution ID.

The information providing server 130 transmits the generated medical service provider information (S608), and the user terminal 120 displays a screen showing search results based on the received information (S610). For example, assume that medical institution ID=1234567892, 234567894, and 234567890 are ranked first to third in the overall score in Table 9 when only the second highest presentation priority is included in the display screen data. Referring to Table 3, medical institution ID=234567894 is located in Fukushima Prefecture and is not within 300 meters from Tokyo Station. Therefore, this medical institution is excluded from the displayed medical institution list information, and information of medical institution ID=1234567892 and 234567890 is included in the displayed medical institution list information and transmitted to the user terminal 120 . In the user terminal 120, medical institution ID=1234567892 and 234567890 are displayed in order in the search result display area 55 based on the transmitted display medical institution list information.

The medical institution list information may include a score that serves as a reference for display order. For example, in the case of total score order, the total score of each medical institution may be displayed. In addition, treatment results or the like other than the standard score may be displayed. It can be used as a judgment material for a patient to select a medical institution.

By using this embodiment, the score for evaluating the medical service provider is determined based on the objective treatment result information acquired by the treatment application, so the medical service provider is based on the objective evaluation. Information can be provided. Reviews based on reviews are not always reliable. Since the continuous use rate, treatment success rate, etc. acquired by the treatment app are information that indicates objective treatment results, by using scores determined based on these as evaluation criteria, objective and highly accurate Can provide information based on evaluation.

In addition, by calibrating each treatment result and determining the score, it is possible to fairly evaluate medical service providers even if treatment results tend to vary from application to application. Furthermore, by using a calibrated score, evaluation can be made with a total score that integrates different types of treatment outcomes. It is possible to comprehensively evaluate medical service providers based on multiple multifaceted treatment results.

In addition, by making it possible to determine the score based on the medical department, age, gender, motivation, medical history, etc., it is possible to accurately and easily find the medical service provider that is suitable for improving the patient's health condition. allows you to search for

The user can be any user who wants to obtain medical institution information based on the medical institution's treatment results using the medical treatment application. For example, a user may be an application developer. By presenting medical institution information in ascending order of score, it is possible to extract medical institutions that are not fully utilizing the app. By identifying medical service providers with low scores, we will provide better medical services by presenting methods for more effective treatment using the treatment app for those medical service providers. make it possible to

In the processes or operations described above, as long as there is no contradiction in the process or operation, such as using data that cannot be used at that step in a certain step, the process or operation can be freely performed. can be changed. Any other hardware resource may perform each function of the user terminal, the information providing server, the treatment application server, and the medical staff terminal. For example, the user terminal can execute all or part of the functions of the information providing server. Moreover, each embodiment described above is an illustration for explaining the present invention, and the present invention is not limited to these examples. The present invention can be embodied in various forms without departing from the gist thereof.

100: System, 110: Network, 120: User Terminal, 121: Processor, 122: Display Device, 123: Input Device, 124: Storage Device, 125: Communication Device, 128: Bus, 130: Information Providing Server, 131: Processor , 132: display device, 133: input device, 134: storage device, 135: communication device, 138: bus, 140: treatment application server, 150: medical staff terminal, 321: input unit, 322: display unit, 323 : communication unit, 324: control unit, 325: storage unit, 331: input unit, 332: display unit, 333: communication unit, 334: control unit, 335: treatment result determination unit, 336: score determination unit, 337: storage Unit 341: Input unit 342: Display unit 343: Communication unit 344: Control unit 345: Storage unit

Claims

A system for presenting information indicating a medical service provider to a user,
determine treatment outcomes based on data obtained from therapeutic applications used by the patient at the direction of the healthcare provider;
Determining a score for evaluating the medical service provider based on the treatment results,
presenting the user with information indicating a medical service provider based on the score;
A system characterized by:
The therapeutic outcome is the adoption rate of the therapeutic application determined based on data obtained from the therapeutic application used by a plurality of patients, the continued use rate of the therapeutic application, and the user of the therapeutic application. 3. The system of claim 1, comprising at least one of a recommendation rate and a treatment success rate.
wherein said therapeutic outcome is a plurality of therapeutic outcomes determined based on data obtained from a plurality of different therapeutic applications;
Determining the score includes calibrating the plurality of therapeutic outcomes and determining a score for evaluating the medical service provider based on the calibrated plurality of therapeutic outcomes;
3. A system according to claim 1 or 2, characterized in that:
Presenting to the user includes presenting to the user information indicating medical service providers in order of highest presentation priority determined based on the score,
The system according to any one of claims 1 to 3, characterized in that:
presenting to the user presents to the user information indicating medical service providers whose presentation priority determined based on the score is within a predetermined range;
The system according to any one of claims 1 to 4, characterized in that:
the score is associated with attribute information including at least one of treatment target, gender, age, medical history, and geographic region;
Presenting to the user includes presenting to the user information indicating a medical service provider based on the attribute information input by the score and the user,
The system according to any one of claims 1 to 5, characterized in that:
The system according to any one of claims 1 to 6, wherein the medical service provider includes at least one of a medical institution and a medical worker.
Determining the score includes determining a score for evaluating the medical service provider based on information for evaluating the medical service provider obtained by the patient without using the treatment application and the treatment results. A system according to any preceding claim, comprising:
An information processing device for presenting information indicating a medical service provider to a user,
determine treatment outcomes based on data obtained from therapeutic applications used by the patient at the direction of the healthcare provider;
Determining a score for evaluating the medical service provider based on the treatment results,
Transmitting information indicating a medical service provider based on the score to present it to the user;
An information processing device characterized by:
A computer-implemented method for presenting information to a user indicative of a medical service provider, comprising:
determining a therapeutic outcome based on data obtained from a therapeutic application used by the patient at the direction of the healthcare provider;
Determining a score for evaluating the medical service provider based on the treatment results;
presenting to the user information indicating a medical service provider based on the score;
A method comprising:
A program for presenting information indicating a medical service provider to a user, comprising:
determining a therapeutic outcome based on data obtained from a therapeutic application used by the patient at the direction of the healthcare provider;
Determining a score for evaluating the medical service provider based on the treatment results;
presenting to the user information indicating a medical service provider based on the score;
A program characterized by causing the execution of