WO2022254565A1 - Commodity rental system, commodity rental method, and program - Google Patents

Abstract

[Problem] To increase the number of customers visiting real stores in an entire region such as a commercial facility, a shopping district, or a specific municipality or prefecture. [Solution] The present invention performs the following: creating a store account including a region, in which a store that rents commodities belongs, and the store name; registering the commodity on the basis of the created store account; outputting the registered commodity to a region page that can be accessed only by users who are members of the region; accepting, from the users who are members of the region, requests for renting the commodity output to the region page; and instructing the user, who made the request and is a member of the region, to go the store renting the commodity within the region in order to receive the commodity.

Description

Product rental system, product rental method and program

The present invention relates to technology effective for product rental.

In recent years, due to changes in consumer needs, attention has been focused on technology related to services that allow consumers to rent products and use them when they want, instead of buying and owning products.
For example, in Patent Literature 1, when a user visits a store or the like, the user acquires various information such as advertisement information and personal information about the store or the products and services provided at the store at the timing desired by the user. A technique for doing so is disclosed.
In addition, in Patent Document 2, a user who has become a member is asked to rent and wear items such as new clothes and accessories for a predetermined period, and after the rental period has passed, the rented item is used. is disclosed as a present for the member.

JP 2017-054312 A JP 2018-109807 A

Due to the impact of the new coronavirus (COVID-19), consumers are no longer going to physical stores, and in commercial facilities and shopping districts, and in specific municipalities, prefectures, etc., stores are closing and tenants are withdrawing. is increasing. However, since stores and tenants, etc., have different owners, multiple stores and tenants with different owners are grouped together to form a real store as a whole area such as commercial facilities, shopping districts, or specific municipalities, prefectures, etc. It was difficult to implement efforts to increase the number of customers visiting the store.
For this reason, it has been impossible to increase the number of visitors to physical stores in the entire area, such as commercial facilities, shopping streets, or specific municipalities, prefectures, or the like.

The inventor needs a product rental system, a product rental method, and a program that can increase the number of visitors to physical stores in areas such as commercial facilities and shopping streets, or in specific municipalities or prefectures as a whole. I focused on that.

Therefore, the present invention provides a product rental system, a product rental method and a program that can increase the number of visitors to real stores in areas such as commercial facilities and shopping streets, in specific municipalities, and in prefectures as a whole. intended to

The present invention includes a creation unit that creates a store account that includes the area to which the store that rents the product belongs and the name of the store;
a registration unit that registers the product based on the created store account;
an output unit that outputs the registered product to an area page that can be accessed only by a user who is a member of the area;
a request unit that receives a request from the user who is a member of the area to rent the product output on the area page;
an instruction unit that instructs the user, who is a member of the requested area, to go to the store that rents the product in the area to pick it up;
To provide a product rental system comprising

According to the present invention, a store account including an area to which a store to rent a product belongs and a store name is created, the product is registered based on the created store account, and the registered product is transferred to a member of the area. and receive a request from the user who is a member of the area to rent the product output on the area page, and the requested area. instructs the user who is a member of to go to the store where the product is rented in the area to pick it up.

Although the present invention is in the category of systems, methods and programs have similar actions and effects.

According to the present invention, it is possible to increase the number of visitors to real stores in areas such as commercial facilities and shopping streets, in specific municipalities, and in prefectures as a whole.

1 is a diagram illustrating an overview of a product rental system 1; FIG. 1 is a diagram showing a functional configuration of a product rental system 1; FIG. 4 is a diagram showing a flowchart of store account creation processing executed by the product rental system 1. FIG. 4 is a diagram showing a flowchart of user account creation processing executed by the product rental system 1. FIG. 4 is a diagram showing a flowchart of rights granting processing executed by the product rental system 1. FIG. 4 is a diagram showing a flowchart of product registration processing executed by the product rental system 1. FIG. 4 is a diagram showing an example of product information and rental conditions registered in a store account by the computer 10. FIG. 4 is a diagram showing a flowchart of product output processing executed by the product rental system 1; FIG. FIG. 4 is a diagram schematically showing an example of a state in which the computer 10 outputs registered commodities to an area page; FIG. 4 is a diagram schematically showing an example of a state in which the computer 10 outputs search results to an area page; 4 is a diagram showing a flowchart of product receipt instruction processing executed by the product rental system 1. FIG. FIG. 2 is a diagram schematically showing an example of a receipt instruction given to a user by a computer 10; FIG. 4 is a diagram showing a flowchart of rights consumption processing executed by the product rental system 1. FIG. FIG. 3 is a diagram showing a flowchart of purchase reception processing executed by the product rental system 1. FIG. 4 is a diagram showing a flowchart of product return instruction processing executed by the product rental system 1. FIG. FIG. 4 is a diagram schematically showing an example of a return instruction to a user performed by the computer 10; 4 is a diagram showing a flowchart of evaluation registration processing executed by the product rental system 1. FIG.

Hereinafter, with reference to the attached drawings, the modes for carrying out the present invention (hereinafter referred to as embodiments) will be described in detail. In subsequent figures, the same numbers or symbols are attached to the same elements throughout the description of the embodiments.

[Basic Concept/Basic Configuration]
FIG. 1 is a diagram for explaining an outline of a product rental system 1. As shown in FIG. The product rental system 1 includes at least a computer 10 and is a system for renting products owned by a store 3 to users. In this embodiment, the product rental system 1 connects a computer 10, a user terminal 20 possessed by a user who desires to rent a product, and a store terminal 21 managed by a store 3 that rents products to the user so as to be able to communicate with each other. ing.

This embodiment is premised on the fact that a user can purchase products owned by a store 3 managed by a computer 10 (for example, mobile objects (cars), clothes, home appliances, books, daily necessities, business goods, sporting goods, office goods, outdoor goods, etc.). , event goods, travel goods, medical goods, construction goods, cooking goods, physics and chemistry equipment, children's goods, power machines (drones, robots), etc.).

Processing steps when the product rental system 1 rents a product owned by the store 3 to a user will be described with reference to FIG.
The computer 10 creates a store account including the area to which the store 3 that rents the product belongs and the name of the store (step S1).
The area is, for example, a commercial facility such as a department store, a shopping center, a complex commercial facility, a district where stores 3 are concentrated, a shopping district such as a street where stores 3 are lined up, or a specific municipality, prefecture, etc. etc.
The computer 10 acquires store account information including the area to which the store 3 belongs and the store name of the store 3 from the store terminal 21, and creates a store account based on this store account information. In addition to the above, the store account information includes store information (for example, business type, location, business hours, telephone number, busy hours, photos, ratings, word of mouth, website) that is information about the store 3. It's okay if it is.

The computer 10 registers products based on the created store account (step S2).
The computer 10 acquires the product information of the product rented by the store 3 and the rental conditions of this product from the store terminal 21 . The computer 10 registers the product based on the created store account by registering the acquired product information and rental conditions in the created store account.
The product information includes, for example, product images, product names, IDs, control numbers, manufacturing numbers, product identification codes, classifications, uses, purposes, and services. The rental conditions are, for example, the rental period, rental location, and used sales price.
Note that the rental conditions may include a rental price.

The computer 10 outputs the registered product to an area page that can be accessed only by users who are members of the area (step S3).
That is, when there are multiple areas, each area has its own member, so the user can access only the area pages of the area for which he/she is a member.
A user registers his/her own user account in advance for each area. This user account includes personal information such as user name, user name, e-mail address, date of birth, gender, telephone number, address, age, occupation, bank account, credit card number, electronic money for settlement, etc. be
The user uses this user account to access the area page. This area page is a website accessible only to users who have registered a user account.
The computer 10 outputs the registered product to this area page. For example, the computer 10 displays the registered products in this area page in a predetermined order (for example, order of registration, order of popularity, order of rental period) and under predetermined conditions (for example, by store, by category, by use, by purpose, Products are output based on service type).
The user browses the products output on the area page through the user terminal 20, and selects the product that the user desires to rent.

The computer 10 receives a request from the user to rent the product output on the area page (step S4).
The computer 10 receives from the user terminal 20 a request for renting a product selected by the user through the user terminal 20 and desired to be rented.

The computer 10 instructs the requesting user to go to the store 3 where the product is rented in the area to pick it up (step S5).
The computer 10 refers to the store account registered for the product requested by the user, and identifies the store information of the store 3 that rents this product. The computer 10 instructs the specified store 3 to go to pick up the product.
The computer 10 transmits to the user terminal 20 a receipt instruction instructing the user to go to the store 3 to receive the product, and displays it on the display section of the user terminal 20 .
As a result, the computer 10 instructs the requesting user to go to the store 3 that rents the product in the area to pick it up.
The user browses the display contents of the user terminal 20, grasps the store 3 which is the receiving place of the product that the user desires to rent, visits the store 3 where the product is rented, and rents the product.
As a result of the user's desire to rent a product, the user visits a shop within the area where this product is rented, leading to an increase in the number of visitors to real shops in the area as a whole.

According to such a product rental system 1, it is possible to increase the number of visitors to real stores in the entire area such as commercial facilities, shopping streets, specific municipalities, prefectures, and the like.

[Function configuration]
Based on FIG. 2, the functional configuration of the product rental system 1 will be described.
The product rental system 1 includes at least a computer 10, and the computer 10 is managed by a user terminal 20 such as a mobile phone, a smart phone, a tablet terminal, or a personal computer possessed by a user who wishes to rent the product, and a store 3 that rents the product to the user. A store terminal 21 such as a mobile phone, a smart phone, a tablet terminal, a personal computer, etc., and a network 9 such as a public line network are connected so as to be capable of data communication.

The computer 10 is a computer or a personal computer having a server function for managing product rentals.
The computer 10 may be realized by, for example, one computer, or may be realized by a plurality of computers like a cloud computer. A cloud computer in this specification is a computer that uses any computer in a scalable manner to perform a specific function, or includes multiple functional modules to realize a certain system, and uses the functions in a free combination. It can be anything.

The computer 10 includes a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc. as a control unit, and a communication unit to communicate with other terminals, devices, etc. A device for enabling communication, a request unit 11 for accepting a request for renting a product from a user, and an instruction unit 12 for instructing the requesting user to go to a store 3 that rents the product within the area to pick up the product. etc.
The computer 10 also includes a data storage unit such as a hard disk, a semiconductor memory, a storage medium, or a memory card as a storage unit.
The computer 10 also includes, as processing units, various devices for executing various processes, a creation unit 13 for creating store accounts, a registration unit 14 for registering products, and an area accessible only to users who are members of the product area. An output unit 15 or the like for outputting to a page is provided.

In the computer 10, the control unit reads a predetermined program, and cooperates with the communication unit to obtain a store account information acquisition module, a user account information acquisition module, a product information acquisition module, a rental condition acquisition module, and an access reception module. , a search reception module, a request reception module, a receipt instruction module, a communication module, a purchase reception module, a purchase request notification module, a purchase permission acquisition module, a return instruction module, and an evaluation reception module.
Also, in the computer 10, the control unit reads a predetermined program, and cooperates with the storage unit to implement a store account registration module, a user account registration module, a product registration module, and an evaluation registration module.
Further, in the computer 10, the control unit reads a predetermined program, and cooperates with the processing unit to create a store account creation module, a user account creation module, a charging module, a calculation module, a grant module, a membership determination module, and product output. A module, a search result output module, a store information identification module, a possession right determination module, a purchase module, a consumption module, a purchase processing module, and a rental period determination module are realized.

[Store Account Creation Processing Executed by Computer 10]
Based on FIG. 3, the store account creation processing executed by the computer 10 will be described. This figure is a diagram showing a flow chart of a store account creation process executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This process is the details of the store account creation process (step S1) described above.

The store account information acquisition module acquires, as store account information, the area to which the store 3 that rents the product belongs, the store name, and the store information (step S10).
The area is, as described above, a commercial facility, a complex commercial facility, a shopping district, a specific municipality, a prefecture, or the like. The shop information is information about the shop 3, and includes business type, location, business hours, telephone number, busy hours, photos, evaluation, word of mouth, website, etc., as described above.
The store terminal 21 accepts input of store account information. The shop terminal 21 transmits the received shop account information to the computer 10 .
The store account information acquisition module acquires the store account information of the store 3 by receiving the store account information.
The store account information acquisition module may be configured to acquire the store account information of this store 3 stored in advance by itself, or refer to a database stored by an external server or the like to obtain the store account information of this store 3. It may be configured to acquire the account information, or may be configured to acquire the store account information of the store 3 by accepting the input of the store account information of the store 3 from the administrator of the computer 10. Alternatively, another configuration may be used to acquire the store account information of the store 3 .

The store account creation module creates a store account including the area to which the store 3 belongs, the store name and store information (step S11).
The store account creation module creates an account for each store 3 as a store account based on the acquired store account information.
The store account may be created by the administrator of the computer 10 based on the store account information, or may be created by the business operator or person in charge of the store 3 based on the store account information. , or may be a configuration created by another configuration.

The store account registration module registers the created store account (step S12).

The above is the store account creation processing.
The product rental system 1 executes each process, which will be described later, based on the store account created and registered in this process.

[User Account Creation Processing Executed by Computer 10]
A user account creation process executed by the computer 10 will be described with reference to FIG. This figure is a diagram showing a flowchart of a user account creation process executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This processing is performed at any timing before or after execution of the store account creation processing described above, and is performed at least before the rights granting processing described later.

The user account information acquisition module acquires the area desired by the user and the user's personal information as user account information (step S20).
Personal information includes user name, user name, e-mail address, date of birth, gender, telephone number, address, age, occupation, bank account, credit card number, electronic money for payment, etc., as described above.
The user terminal 20 accepts input of user account information. The user terminal 20 transmits the accepted user account information to the computer 10 .
The user account information acquisition module acquires the user account information of the user by receiving this user account information.
Note that the user account information acquisition module may be configured to acquire the user account information of this user stored in advance by itself, or refer to a database stored by an external server or the like to obtain the information for this user's user account. It may be configured to acquire information, or may be configured to acquire the user account information of the user by accepting the input of the user account information from the administrator of the computer 10, and others. , the user account information of the user may be acquired.

The user account creation module creates a user account including the user's desired area and the user's personal information (step S21).
The user account creation module creates an account for each user as a user account based on the acquired user account information.
The user account may be created by the administrator of the computer 10 based on the user account information, or may be created by the user based on the user account information. The configuration may be created by other configurations.

The user account registration module registers the created user account (step S22).

The above is the user account creation processing.
The product rental system 1 executes each process described later based on the user account created and registered in this process.

[Right Granting Process Executed by Computer 10]
The authorization process executed by the computer 10 will be described with reference to FIG. This figure is a diagram showing a flow chart of the authorization process executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This process is performed after the above-described user account creation process, and at least before the rights consumption process described later.

The billing module bills the user a predetermined fee for each predetermined period (step S30).
The predetermined period is, for example, 1 month, 6 months, or 12 months, and may be set by the user when creating a user account, or may be set in advance. The predetermined charge is a preset amount. Billing is intended to impose a fee for the right to rent the goods described below.
The billing module bills the user for a predetermined fee using a bank account, credit card, electronic money, or the like in the user account. The billing module bills the user for a predetermined fee by executing processing necessary for billing, such as withdrawing from a bank account and billing a credit card company or an electronic money business operator.
Note that this billing process may be executed at the timing when the user creates a user account. In this case, the billing module bills the user for a predetermined fee when the user creates the user account.

The calculation module calculates the right for the user to rent the product based on the billing (step S31).
The calculation module calculates the user's right to rent the product based on the amount charged to the user. The calculation module calculates this entitlement based on the preset daily entitlement amount and the amount charged to the user. At this time, the calculation module calculates the number of days for which the user can rent the product as the right.
In addition to the amount of rights per day, the calculation module also calculates based on the amount of rights per unit time (eg, 10 minutes, 1 hour, 1 month, 1 year) and the amount charged to the user. As a right, it is also possible to calculate the time during which the user can rent the product.
Also, if the rental conditions include a rental price, the rental price may be reflected in the right calculation.

The granting module grants the user rights for the number of days for renting the product based on the billing (step S32).
The granting module grants rights to the user by associating the computed rights with the user's user account.

The above is the right granting process.
The product rental system 1 executes each process, which will be described later, based on the rights granted to the user in this process.
In this process, the product rental system 1 grants the user the number of days and time for renting the product as a right, but it is also possible to provide the user with the amount charged. In this case, the grant module grants the user the amount charged by the billing module.

[Product Registration Processing Executed by Computer 10]
Product registration processing executed by the computer 10 will be described with reference to FIG. FIG. 1 is a diagram showing a flowchart of product registration processing executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing. This process is performed after the store account creation process described above, and is the details of the product registration process (step S2) described above.

The product information acquisition module acquires product information of products rented by the store 3 (step S40).
As described above, the product information includes product images, product names, IDs, control numbers, manufacturing numbers, product identification codes, classifications, uses, purposes, services, and the like.
The store terminal 21 receives input of product information of products rented by the store 3 . The shop terminal 21 transmits the received product information to the computer 10 .
The product information acquisition module acquires product information of products rented by the store 3 by receiving product information transmitted by the store terminal 21 .
The product information acquisition module may be configured to acquire the product information of the product rented by the store 3 stored in advance by itself, or refer to a database stored by an external server or the like to obtain the product information that the store 3 rents. The product information of the product may be acquired, or the product information of the product rented by the store 3 is acquired by receiving the input of the product information of the product rented by the store 3 from the administrator of the computer 10. It may be configured to acquire the product information of the product rented by the store 3 by another configuration.

The rental condition acquisition module acquires the rental conditions of the product rented by the store 3 (step S41).
As described above, the rental conditions include the rental period, rental location, used sales price, and the like. Note that the rental conditions may include a rental price.
The store terminal 21 accepts input of rental conditions for products rented by the store 3 . The store terminal 21 transmits the received rental conditions to the computer 10 .
The rental condition acquisition module acquires the rental conditions of the product rented by the store 3 by receiving the rental conditions transmitted by the store terminal 21 .
The rental condition acquisition module may be configured to acquire the rental conditions of the product rented by the store 3 stored in advance by itself, or refer to a database stored by an external server or the like to obtain the rental conditions of the product rented by the store 3. The rental conditions of the product rented by the store 3 may be acquired by accepting the input of the rental conditions of the product rented by the store 3 from the administrator of the computer 10. It may be configured to acquire the rental conditions of the product rented by the store 3 by other configurations.

The product registration module registers product information and rental conditions as a product to be rented based on the store account (step S42).
The product registration module registers the product to be rented by associating the product information and rental conditions of the product to be rented with the store account created and registered by the store account creation process described above. The product registration module associates each store account with product information and rental conditions of products rented by the store 3 that created the store account. If only product information and rental conditions related to one product have been acquired, the product registration module associates only the product information and rental conditions related to this one product with the store account. When the product registration module acquires product information and rental conditions regarding a plurality of products, it associates the product information and rental conditions regarding each of the plurality of products with the store account.

Product information and rental conditions registered by the product registration module will be described with reference to FIG. FIG. 2 is a diagram showing an example of product information and rental conditions registered in a store account by the product registration module. In the figure, the product registration module registers product information and rental conditions of each product in association with each store account. The product registration module associates this product information and rental conditions with each store account.
The product registration module may use product information other than the product name, or may use a plurality of product information.

The above is the product registration processing.
The product rental system 1 executes each process, which will be described later, based on the product registered in this process.

[Product Output Processing Executed by Computer 10]
Product output processing executed by the computer 10 will be described with reference to FIG. FIG. 1 is a diagram showing a flow chart of product output processing executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing. This process is performed after the above-described product registration process and right granting process, and is the details of the above-described product area page output process (step S3).

The access acceptance module accepts access to area pages that can be accessed only by users who are members of the area (step S50).
A domain page is a website that can be accessed only by a user who has registered a user account through the user account registration process described above.
The user terminal 20 accesses this area page by inputting the URL (Uniform Resource Locator) of this area page into a web browser or using a predetermined application.
The access reception module outputs a user account login screen or the like to the user terminal 20 in response to access from the user terminal 20 , and receives login to the user account or the like via the user terminal 20 .

The member determination module determines whether or not the accessing user is a member of the area (step S51).
Whether or not the user is a member of the area is determined based on whether or not the user has logged into the registered user account.
When the member determination module determines that login to the user account has not been accepted, that is, when it determines that the accessing user is not a member of the area (step S51 NO), the computer 10 executes the product output process. finish.
At this time, the computer 10 may be configured to output to the user terminal 20 a message prompting the user to register a user account.
Also, if there are a plurality of areas, it is determined whether the user is a member of each area.

On the other hand, if the member determination module determines that login to the user account has been accepted, that is, if it determines that the accessing user is a member of the area (step S51 YES), the product output module performs the product registration process described above. The product registered by the process is output to the area page (step S52).
The product output module outputs the product information and rental conditions of the registered product to the area page (see FIG. 9). At this time, the product output module sorts the registered products in a predetermined order (order of registration, order of popularity, order of rental period, etc.) and predetermined conditions (by store, by category, by use, by purpose, by service, etc.). output based on
The user terminal 20 accesses the area page on which the product is output and displays the area page on its own display unit, thereby viewing the product output on the area page.

FIG. 9 is a diagram schematically showing an example of a state in which the product output module outputs registered products to the area page. In the figure, the product output module arranges and outputs the products on the area page based on the registered order.
The product output module outputs, for each product, an image of the product, the name of the store 3 where the product is rented, product information, and rental conditions.
Note that the product output module may output products based on an order or conditions other than the above example. Also, the product output module may output the product to the area page according to output contents other than the above example.

Returning to FIG. 8, the continuation of the product output process will be described.
The search reception module receives a product search from the user (step S53).
The user terminal 20 receives a search for a product that the user desires to rent on the area page. At this time, the user terminal 20 accepts the search content of the product desired to be rented in the input field provided on the area page.
The search contents may be, for example, sorting products in a predetermined order desired by the user (order of registration, order of popularity, order of rental period, order of distance from the user's current location, etc.). , brand unit, product category, free word, available rental date, distance from user's current location to store 3, etc.).
The user terminal 20 transmits the received search content to the computer 10 .
The search acceptance module accepts a product search from the user by receiving this search content.

The search result output module outputs the search result to the area page (step S54).
As a result of receiving a product search from the user, the search result output module identifies the product corresponding to this search content based on the product information, rental conditions, and store account of the store 3 that rents this product. The search result output module arranges and outputs the identified products according to this order if the search content includes a predetermined order, and if the search content does not include the predetermined order, the above-mentioned product area page. In the output process (step S52), the products are arranged and output according to the output order (see FIG. 10).
The user terminal 20 accesses the area page on which the search result is output, and displays the area page on its own display unit, thereby browsing the products output on the area page.

FIG. 10 is a diagram schematically showing an example of a state in which the search result output module outputs the search results to the area page. In the figure, the search result output module receives from the user, as the search content, a microwave oven of the product category as the predetermined condition, and the registration order as the predetermined order.
The search result output module rearranges the products corresponding to the microwave oven product category in order of registration and outputs them to the area page. The search result output module outputs, for each product, an image of the product, the name of the shop 3 where the product is rented, product information, and rental conditions.
It should be noted that the search result output module outputs the product based on the search name as the search result when the search content other than the above example is received. Further, the search result output module may output the search result to the area page according to output contents other than the above example.

The above-described search reception processing (step S53) and search result output processing (step S54) can be omitted if no search has been received from the user. In this case, the computer 10 executes the registered product output process (step S52), finishes the product output process, and executes the product receipt instruction process, which will be described later.

The above is the product output processing.
The product rental system 1 executes each process, which will be described later, based on the product output in this process.

[Product Receipt Instruction Processing Executed by Computer 10]
Based on FIG. 11, the merchandise receipt instruction processing executed by the computer 10 will be described. This figure is a diagram showing a flow chart of a product receipt instruction process executed by the computer 10. As shown in FIG. Processing executed by each module described above will be described together with this processing. This process is performed after the product output process described above, and is the details of the request acceptance process (step S4) and the receipt instruction process (step S5) described above.

The request acceptance module accepts a request for renting the product output on the area page (step S60).
The user terminal 20 inputs the product that the user desires to rent from among the products output to the area page being accessed. At this time, the user inputs the product by the user terminal 20 accepting the input of the image of the product and the product information.
The user terminal 20 transmits to the computer 10 a request for renting this product.
By receiving this request, the request acceptance module accepts a request for renting the product output on the area page.

The store information identification module identifies the store information of the store 3 that rents the requested product (step S61).
The store information identification module refers to the store account in which the requested product is registered, and identifies the store information in this store account.
It should be noted that the store account may go through a process of approval or refusal, and proceed to the next step when approved.

The receipt instruction module instructs the requesting user to go to the rental store 3 within the area to receive the item (step S62).
The receipt instruction module provides product information of the product requested by the user, store information of the store 3 that rents this product in the specified area, instruction contents for instructing to go to pick up the product, and a map of the surroundings of the store 3. is transmitted to the user terminal 20 as a receipt instruction.
The user terminal 20 receives this receipt instruction and displays it on its own display unit or the like (see FIG. 12).
By causing the user terminal 20 to output the receipt instruction, the receipt instruction module instructs the requesting user to go to the rental store 3 to receive the item within the area.
It should be noted that the receipt instruction module may be configured to output instruction content for instructing the user to go to receive the above-described product, and the content of the receipt instruction is not limited to the above example and can be changed.

Based on FIG. 12, the reception instruction to the user issued by the reception instruction module will be described. This figure is a diagram schematically showing an example of a receipt instruction to the user issued by the receipt instruction module. In the figure, the user terminal 20 displays an image 30 of the product, product information 31 of the product, store information 32 of the store 3 where the product is rented, instruction content 33 instructing to go to pick up the product, and a map 34 of the surroundings of the store 3. Shows the displayed state.
The image 30 is an image registered for the requested product. The product information 31 is product information registered for the product. The shop information 32 is for the shop account of the shop 3, and is information (address, telephone number, business hours, etc.) necessary for the user to receive the rental product. The instruction content 33 is to instruct the user to go to the store 3 to pick up the product, and information on rental (rental start date, rental end date, etc.). A peripheral map 34 is a peripheral map of the store 3 .
The user peruses the receipt instruction and grasps the item receiving place, receiving date and time, and the like. The user follows the receipt instruction, visits the product rental location, and rents the product.

Returning to FIG. 11, the continuation of the merchandise receipt instruction processing will be described.
The communication module executes communication between the store 3 and the user (step S63).
Communication is, for example, a chat on a predetermined application or area page.
The communication module outputs the start of communication to the user terminal 20 and the shop terminal 21 . The user terminal 20 and the shop terminal 21 receive this start of communication, start up a predetermined application, and start a chat on the area page. The communication module executes processing necessary for communication between the user and the store 3 .
When the communication is a chat, the communication module transmits the content of the chat input by the user terminal 20 to the shop terminal 21, and the shop terminal 21 receives and displays the content of the chat. In addition, the communication module transmits the content of the chat input by the shop terminal 21 to the user terminal 20, and the user terminal 20 receives and displays the content of this chat.
Note that the communication method is not limited to the example described above, and can be changed as appropriate.

This is the product receipt instruction process.

[Right Consumption Processing Executed by Computer 10]
Rights consumption processing executed by the computer 10 will be described with reference to FIG. This figure is a diagram showing a flow chart of right consumption processing executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This processing is performed when the user visits the store 3 to receive the merchandise after the merchandise receipt instruction processing described above, or is performed together with the receipt instruction processing (step S62) in the merchandise receipt instruction processing described above.

The owned rights determination module determines whether or not the number of rights owned by the user is greater than the rights for the number of days required for rental (step S70).
The possessed rights determination module compares the rights granted to the user by the above-described rights granting process and the rights currently possessed by the user with the rights required for the rental of the product this time, and determines whether the rights possessed by the user are necessary for the rental. It is determined whether there are more rights than
If the possessed rights determination module determines that the number of rights possessed by the user is greater than the rights for the number of days required for rental (step S70 YES), the computer 10 executes the rights consumption process (step S74) described later. Run.

On the other hand, if the owned rights determination module determines that the rights owned by the user are less than the rights for the number of days required for rental (step S70 NO), the calculation module calculates the amount of money necessary for the shortage rights. Calculate (step S71).
The calculation module calculates the required amount of money for the missing rights based on the preset amount of rights per day.

The purchase module accepts the purchase of the shortfall rights (step S72).
The purchase module accepts the purchase of the shortfall rights by bank account, credit card, electronic money, etc. in the user account. The purchase module accepts the purchase by executing processing necessary for the purchase, such as withdrawing the amount of money necessary for the calculated shortage of rights from the bank account and billing the credit card company or the electronic money business operator.

The granting module grants the user the right to accept the purchase (step S73).
The granting module grants the user rights for the accepted purchase amount by associating the rights for the accepted purchase amount with the user's account.

The consumption module consumes rights for the number of days required for renting the product according to the request from the rights owned by the user (step S74).
The consumption module consumes the rights owned by the user by subtracting the rights for the number of days required for renting the product from the rights owned by the user.
The user consumes the rights owned by himself and rents the product.
The rights required for product rental may be the same for all products, stores 3, or areas, or may be different for each product, each store 3, or each area. For example, the required amount of rights may be changed according to the type of product, the required amount of rights may be changed according to the store 3, or the required amount may be changed according to the area. The amount of right to do may vary.

　When the user rents the product, it may be configured so that the charged amount is consumed instead of consuming the right. In this case, in the rights consumption process described above, the amount given to the user, that is, the amount charged by the user or the amount accepted for purchase, is used instead of the right given to the user. Here, if the amount charged by the user is greater than the rental price of the product, the computer 10 consumes the amount charged by the user. On the other hand, if the amount charged by the user is less than the rental price of the product, the computer 10 calculates the amount of the shortage, accepts the purchase of the amount of the shortage, and adds the amount of the accepted purchase to the user. , consumes the charged amount and the added amount.

This is the rights consumption process.

[Purchase Acceptance Process Executed by Computer 10]
Based on FIG. 14, the purchase acceptance process executed by the computer 10 will be described. This figure is a diagram showing a flow chart of purchase acceptance processing executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This process is performed after the right consumption process described above, and is performed while the user is renting the product.

The purchase acceptance module accepts the purchase of the product being rented from the user (step S80).
The user terminal 20 receives an input from the user regarding purchase of the product currently being rented by the user. The user terminal 20 transmits to the computer 10 a purchase request meaning input of this purchase, product information of this product, and the user's identifier.
The purchase acceptance module receives the purchase request, the product information of the product, and the user's identifier to accept the purchase of the product being rented from the user.
The price at which the user purchases the item being rented is the second-hand sales price under the rental conditions registered in the above-described item registration process.

The purchase wish notification module notifies the store 3 that the user wishes to purchase the product as a purchase wish notification (step S81).
The purchase request notification module transmits the acquired purchase request, the product information of the product, and the user's identifier as a purchase request notification to the store terminal 21 .
The store terminal 21 receives the purchase request notification and displays it on its own display unit or the like.
The purchase request notification module notifies the store 3 of the purchase request notification by causing the store terminal 21 to display the purchase request notification.

The purchase permission acquisition module acquires purchase permission permitting the purchase of merchandise from the store 3 (step S82).
The shop terminal 21 accepts an input of permission to purchase in response to the received purchase request notification. The store terminal 21 receives an input regarding purchase permission from the store 3, and transmits the received purchase permission to the computer 10 as purchase permission for this product.
By receiving this purchase permission, the purchase permission acquisition module obtains a purchase permission permitting the purchase of the product from the store 3 .
By obtaining purchase permission from the store 3, the computer 10 considers that the store 3 has permitted the purchase of the product. On the other hand, if purchase permission cannot be obtained from the store 3, it is assumed that the store 3 does not permit purchase of the product.
If the purchase permission acquisition module does not obtain purchase permission from the store 3 for a predetermined period of time (for example, several hours, one day, or several days), the computer 10 notifies the user that the purchase is not permitted. We will notify you and end this purchase acceptance process.

The computer 10 does not execute the purchase request notification notification process (step S81) and the purchase permission acquisition process (step S82) described above, and directly permits the purchase when accepting the purchase of the product being rented from the user. You can In this case, purchase of the product being rented is received from the user, and processing necessary for purchasing the product, which will be described later, is executed (step S83).

The purchase processing module executes processing necessary for purchasing the product (step S83).
The processing necessary for purchasing is, for example, settlement of the purchase price of the product and updating of the product registered in the store account.

This is the purchase acceptance process.

[Product Return Instruction Processing Executed by Computer 10]
Product return instruction processing executed by the computer 10 will be described with reference to FIG. This figure is a diagram showing a flow chart of product return instruction processing executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This process is performed after the right consumption process described above, and is performed while the user is renting the product.

The rental period determination module determines whether or not the rental period has expired (step S90).
The rental period determination module determines whether or not the number of days that have elapsed since the user rented the item has passed the rental period specified in the rental conditions of the item. Here, when judging whether or not the rental period has passed, the rental period judgment module judges whether it is the last day of the product rental period or the day before the last day.
When the rental period determination module determines that the rental period has not expired (step S90 NO), the computer 10 repeats this process until the rental period expires.

On the other hand, if the rental period determination module determines that the rental period has expired (step S90 YES), the return instruction module instructs the user who rented the product to go to the rental store 3 within the area to return the product. instruct (step S91).
The return instruction module instructs the user to return the product rented by the user to the store 3 within the rental area. It should be noted that the return instruction module may instruct to go to return to another place within a preset area, not limited to the store 3 . Other places in the area may be set in advance by the administrator of the computer 10, the store 3 where the product is rented, or the administrator of the area.
The return instruction module sends the product information of the product rented by the user, the store information of the store 3 where the product was rented, the content of the instruction to return the product, and the surrounding map of the store 3 to the user as a return instruction. Send to terminal 20 .
The user terminal 20 receives this return instruction and displays it on its display unit or the like (see FIG. 16).
By causing the user terminal 20 to output the return instruction, the return instruction module instructs the user who rented the item to go to the store 3 where the item was rented in the area to return the item.
It should be noted that the return instruction module may be configured to output instruction content for instructing return of the product described above, and the content of the return instruction is not limited to the above example and can be changed as appropriate.

Based on FIG. 16, the return instruction to the user performed by the return instruction module will be described. The same figure is a figure which showed typically an example of the return instruction|indication with respect to the user which a return instruction|indication module performs. In the figure, the user terminal 20 displays an image 40 of the product, product information 41 of the product, store information 42 of the store 3 to which the rented product is to be returned, instruction content 43 instructing to return the product, and a map 44 of the surrounding area of the store 3. is displayed.
The image 40 is an image registered for the rented product. The product information 41 is product information registered for the product. The store information 42 is for the store account of the store 3, and is information (location, telephone number, business hours, etc.) required when the user returns the rented product. The instruction content 43 is an instruction to the user to return the product to the store 3 and information on the return (return date, etc.). A peripheral map 44 is a peripheral map of the store 3 .
The user browses this return instruction and grasps the return location and return date and time of the product. The user visits the product return location according to the return date and time and returns the rented product.

This is the product return instruction process.

[Evaluation Registration Processing Executed by Computer 10]
Based on FIG. 17, the evaluation registration process executed by the computer 10 will be described. This figure is a diagram showing a flow chart of the evaluation registration process executed by the computer 10 . Processing executed by each module described above will be described together with this processing. This process is performed after the product return instruction process described above and after the user returns the product to the store 3 .

The evaluation reception module receives user evaluations from the store 3 (step S100).
The user's evaluation is represented by numbers, symbols, characters, etc., and is related to the handling of the rented product, the rental status, the return status, and the like.
The shop terminal 21 accepts an input of evaluation for the user who rented the product. The store terminal 21 transmits the received evaluation of the user to the computer 10 .
The evaluation reception module receives the evaluation of the user from the store 3 by receiving the evaluation of the user.

The evaluation registration module registers the evaluation in the user account (step S101).
The evaluation registration module registers the evaluation in the user account by associating the user's evaluation received from the store 3 with the user's user account.

The evaluation reception module receives the evaluation of the store 3 from the user (step S102).
The evaluation of the store 3 is represented by numbers, symbols, characters, etc., and is based on the condition of the rented product, the response of the store 3, the convenience of the store 3, the state of the store 3, and the like.
The user terminal 20 accepts input of an evaluation for the shop 3 where the product is rented. The user terminal 20 transmits the received evaluation of the store 3 to the computer 10 .
The evaluation reception module receives the evaluation of the store 3 from the user by receiving the evaluation of the store 3 .

The evaluation registration module registers the evaluation in the store account (step S103).
The evaluation registration module registers the evaluation in the store account by associating the evaluation of the store 3 received from the user with the store account of the store 3 .

Note that the above-described user evaluation reception processing (step S100) and registration processing (step S101) and the store 3 evaluation reception processing (step S102) and registration processing (step S103) are different in order. can be That is, the computer 10 may execute the user evaluation reception processing and registration processing after executing the evaluation reception processing and registration processing of the store 3 .

The product rental system 1 can also be configured to use the user's evaluation and the store 3's evaluation registered in the evaluation registration process in the above-described product output process and purchase acceptance process.
Specifically, when the computer 10 outputs the registered products to the area page or outputs the search results to the area page, the computer 10 outputs only the products of the store 3 with a predetermined evaluation or higher. It is possible to set the lower limit and the upper limit of the evaluation of the user who rents the product, and output only the product according to the evaluation of the user who accessed the area page.

The above is the evaluation registration process.

The means and functions described above are realized by a computer (including CPU, information processing device, and various terminals) reading and executing a predetermined program. The program may be provided, for example, from a computer via a network (SaaS: software as a service) or provided as a cloud service. Also, the program may be provided in a form recorded on a computer-readable recording medium. In this case, the computer reads the program from the recording medium, transfers it to an internal recording device or an external recording device, records it, and executes it. Alternatively, the program may be recorded in advance in a recording device (recording medium) and provided from the recording device to the computer via a communication line.

Although the embodiments of the present invention have been described above, the present invention is not limited to these embodiments described above. Moreover, the effects described in the embodiments of the present invention are merely enumerations of the most suitable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

(1) Products (e.g., moving objects (cars), clothes, home appliances, books, daily necessities, business goods, sporting goods, office goods, outdoor goods, event goods, travel goods, medical goods, construction goods, cooking goods, physics and chemistry Equipment, children's goods, power machinery (drone, robot), etc.) to which the store (for example, store 3) belongs (for example, commercial facilities, complex commercial facilities, shopping streets, or specific municipalities prefecture) and a creation unit (for example, creation unit 13, store account creation module) that creates a store account including the store name;
a registration unit (for example, a registration unit 14, a product registration module) that registers the product based on the created store account;
an output unit (e.g., output unit 15, product output module) that outputs the registered product to an area page that can be accessed only by users who are members of the area;
a request unit (for example, a request unit 11, a request reception module) that receives a request from the user who is a member of the area to rent the product output on the area page;
an instruction unit (e.g., instruction unit 12, receipt instruction module) that instructs the requested user who is a member of the area to go to the store that rents the product in the area to pick it up; ,
A product rental system.

According to the invention of (1), it is possible to increase the number of visitors to physical stores in the entire area.

(2) the area is a commercial facility, a shopping street, a specific municipality, or a specific prefecture;
The product rental system according to claim 1.

According to the invention of (2), it is possible to increase the number of visitors to real stores as commercial facilities or shopping streets, or as specific municipalities or prefectures.

(3) a search unit (for example, a search reception module) that receives a search for the product to be output to the area page;
further comprising
The output unit outputs the searched product,
The product rental system according to claim 1.

According to the invention of (3), it becomes easy for the user to output the product that the user desires to rent, and it becomes possible to increase the number of visitors to the real store in the entire area.

(4) A communication unit (e.g., communication module) and
The merchandise rental system according to claim 1, further comprising:

According to the invention of (4), it is possible to communicate between the user and the store, making it easier for the user to rent products, and increasing the number of visitors to the physical store as a whole. It is possible to plan

(5) a purchase reception unit (for example, a purchase reception module) that receives purchase of the product from the user who is a member of the area while the product is being rented;
The merchandise rental system according to claim 1, further comprising:

According to the invention of (5), it becomes possible for the user to try the product by rental before actually purchasing the product, and it becomes easy to give the user an incentive to visit the area. It is possible to increase the number of employees.

(6) After returning the product, an evaluation reception unit ( For example, an evaluation reception module) and
The merchandise rental system according to claim 1, further comprising:

According to the invention of (6), the user evaluates the store, and the store evaluates the user, and it is possible to output the product using the evaluation, and the product is more suitable for the actual situation of the user and the store. It becomes easy to output, and it becomes possible to increase the number of visitors to the real store in the whole area.

(7) The registration unit registers rental conditions (for example, rental price, rental period, rental location, used sales price) of the product.
The product rental system according to claim 1.

According to the invention of (7), the user can easily view the rental conditions of the product on the area page, and it is possible to increase the number of visitors to the real store in the area as a whole.

(8) The instruction unit instructs the user who has rented the product and is a member of the area to return the product to the store in the area where the product was rented.
The product rental system according to claim 1.

According to the invention of (8), it is possible to increase the number of visitors to real stores in the entire area.

(9) a billing unit (e.g., billing module) that bills the user who is a member of the region for a predetermined amount of money for each predetermined period (e.g., 1 month, 6 months, 12 months); a granting unit (e.g., granting module) that grants the user, who is a member of the area, a right for a predetermined number of days to rent the product based on the billing;
a consumption unit (e.g., a consumption module) that consumes, from among the rights owned by the user who is a member of the area, rights for the number of days required for renting the product in response to the request;
The merchandise rental system according to claim 1, further comprising:

According to the invention of (9), regular charging makes it easy to encourage users to rent products on a regular basis, making it possible to increase the number of visitors to physical stores in the entire area. becomes.

(10) a purchase unit (e.g., a purchase module) that receives the purchase of the shortage rights when the rights possessed by the user who is a member of the area are insufficient for the rental of the product in response to the request; When,
further comprising
The granting unit grants the user who is a member of the region the right to accept a purchase.
The product rental system according to claim 9.

According to the invention of (10), even if the user's rights are insufficient, it becomes easy for the user to rent the product that the user desires to rent, and it is possible to increase the number of visitors to the physical store as a whole area. becomes.

(11) A computer-executed product rental method comprising:
a step of creating a store account including the area to which the store renting the product belongs and the name of the store (for example, step S11);
a step of registering the product based on the created store account (for example, step S42);
a step of outputting the registered product to an area page that can be accessed only by a user who is a member of the area (for example, step S52);
receiving a request from the user who is a member of the area to borrow the product output on the area page (for example, step S60);
a step of instructing the requested user, who is a member of the region, to go to the store where the product is rented in the region to pick it up (for example, step S62);
A product rental method comprising:

(12) to the computer,
step of creating a store account including the area to which the store renting the product belongs and the name of the store (for example, step S11);
a step of registering the product based on the created store account (for example, step S42);
a step of outputting the registered product to an area page that can be accessed only by a user who is a member of the area (for example, step S52);
receiving a request from the user who is a member of the area to borrow the product output on the area page (for example, step S60);
A step of instructing the requested user, who is a member of the area, to go to the store where the product is rented in the area to pick it up (for example, step S62);
A computer readable program for executing

1 product rental system 3 store 9 network 10 computer 11 request unit 12 instruction unit 13 creation unit 14 registration unit 15 output unit 20 user terminal 21 store terminal 30, 40 images 31, 41 product information 32, 42 store information 33, 43 instruction content 34, 44 Surrounding map

Claims (12)

1. A creation unit that creates a store account that includes the area to which the store that rents the product belongs and the name of the store;
   a registration unit that registers the product based on the created store account;
   an output unit that outputs the registered product to an area page that can be accessed only by a user who is a member of the area;
   a request unit that receives a request from the user who is a member of the area to rent the product output on the area page;
   an instruction unit that instructs the user, who is a member of the requested area, to go to the store that rents the product in the area to pick it up;
   A product rental system.
2. The area is a commercial facility, a shopping street, a specific municipality, or a specific prefecture,
   The product rental system according to claim 1.
3. a search unit that receives a search for the product to be output to the area page;
   further comprising
   The output unit outputs the searched product,
   The product rental system according to claim 1.
4. a communication unit that communicates between the store where the product is rented and the user who is a member of the area and is instructed to go to pick up the product;
   The merchandise rental system according to claim 1, further comprising:
5. a purchase acceptance unit that accepts purchase of the product from the user who is a member of the area while the product is being rented;
   The merchandise rental system according to claim 1, further comprising:
6. an evaluation reception unit that receives an evaluation of the user who is a member of the area and an evaluation of the store from the user who is a member of the area from the store after the product is returned;
   The merchandise rental system according to claim 1, further comprising:
7. The registration unit registers the rental conditions of the product.
   The product rental system according to claim 1.
8. The instruction unit instructs the user who is a member of the area who has rented the product to go to the store in the area where the product was rented to return the product.
   The product rental system according to claim 1.
9. a billing unit that charges the user who is a member of the region a predetermined amount of money for each predetermined period; and a predetermined amount for renting the product to the user who is a member of the region based on the billing a granting unit that grants rights for the number of days;
   a consumption unit that consumes, from among the rights owned by the user who is a member of the area, rights for the number of days required for renting the product in response to the request;
   The merchandise rental system according to claim 1, further comprising:
10. a purchasing unit that receives purchase of the insufficient rights when the rights owned by the user who is a member of the area are insufficient for the rental of the product in response to the request;
    further comprising
    The granting unit grants the user who is a member of the region the right to accept a purchase.
    The product rental system according to claim 9.
11. A computer-executed product rental method comprising:
    a step of creating a store account including the area to which the store renting the product belongs and the name of the store;
    a step of registering the product based on the created store account;
    a step of outputting the registered product to an area page that can be accessed only by users who are members of the area;
    receiving a request from the user who is a member of the area to borrow the product output on the area page;
    instructing the requested user who is a member of the region to go to the store where the product is rented in the region to pick it up;
    A product rental method comprising:
12. to the computer,
    step of creating a store account including the store name and the region to which the store renting the product belongs;
    registering the product based on the created store account;
    a step of outputting the registered product to an area page that can be accessed only by users who are members of the area;
    receiving a request from the user who is a member of the area to borrow the product output on the area page;
    A step of instructing the requested user who is a member of the region to go to the store where the product is rented in the region to pick it up;
    A computer readable program for executing
    
    

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