WO2022250436A1

WO2022250436A1 - Personalized messaging service system and personalized messaging service method

Info

Publication number: WO2022250436A1
Application number: PCT/KR2022/007389
Authority: WO
Inventors: 서승현; 박진영
Original assignee: 주식회사 디어유
Priority date: 2021-05-27
Filing date: 2022-05-25
Publication date: 2022-12-01
Also published as: KR102354741B1

Abstract

A personalized messaging service system, according to one embodiment, for implementing the described objective of the present invention comprises one or more user terminals, an artist terminal and a central server. An artist application comprises: an artist login service unit for providing a login service of an artist account; a chat input unit to which artist messages are input and registered in a chat window; a chat window configuration unit configured to separately display a first area displaying a sent artist message from among the artist messages and a second area displaying an artist message waiting to be sent; an artist chat management unit configured to display the artist messages in the second area and manage same according to predetermined criteria, if the artist messages are registered in the chat window; and a chat window operation unit configured to receive an artist input for editing the artist message waiting to be sent displayed in the second area, wherein the sent artist message is displayed in a user application of each of the one or more user terminals and a user message is received through the user application and displayed in the first area.

Description

Personalized Messaging Service System and Personalized Messaging Service Method

The present invention relates to a personalized messaging service system and a personalized messaging service method, and more particularly, a call waiting function for message management before converting a message written by an artist into a personalized message and providing it to each of a plurality of users. It relates to a personalized messaging service system and method for providing a personalized messaging service.

A method of transferring information between users using the Internet may include an Instant Message Service (IMS) and a Social Network Service (SNS). Through the instant message service, users can not only send and receive messages as if having a direct 1:1 conversation, but also communicate with several people through a single chat window. The instant message server may provide not only a function of simply delivering a message, but also a function of transmitting an emoticon, flashcon, giftcon, etc. to a conversation partner or a file through a messenger chat window.

A social network service is a service that allows users to form a personal network on the Internet, and allows them to share information related to a specific area of interest or activity. As a message service between individuals, instant message services such as KakaoTalk are widely used, and social network services such as Twitter and Instagram are widely used as channels for communicating with fans and celebrities such as celebrities and sports stars. .

However, in instant message services such as KakaoTalk, a method of using a group chat room is disclosed in one-to-many messaging, and in the case of Twitter or Instagram, messages posted by one celebrity are displayed to multiple users in the same way. , Communication is only made in the way that several users read the same message, and a large number of celebrities (artists) and fans (users) have not been able to meet the demand for more private communication from each fan's point of view.

In addition, celebrities (artists) as public figures cannot ignore the social influence in their words and actions, and the artist's message recognized in personal communication from the fans' point of view can have a greater impact on the fans, so Messages that are created need to be managed before being sent out and displayed to fans.

[Prior art literature]

[Patent Literature]

(Patent Document 1) Republic of Korea Patent Registration No. 10-2085383

Therefore, the technical problem of the present invention is conceived in this respect, and the object of the present invention is to communicate through a private 1: 1 chat room using a personalized message between an artist and a plurality of users, a message written by the artist. It is to provide a personalized messaging service system that provides a call waiting function before sending so that the artist can automatically manage the message by the artist himself or by the server.

Another object of the present invention is to provide a personalized messaging service method through the messaging service system.

Personalized messaging service system according to an embodiment for realizing the object of the present invention is at least one user terminal and an artist app installed to communicate with a central server through a network in which a user app is installed, respectively, and the user app is installed to communicate the information through the network. An artist terminal communicating with the central server, and a central server communicating with the user terminal and the artist terminal using the network. The artist app includes an artist login service unit that provides a login service for an artist account, a chat input unit that inputs an artist message and registers it in a chat window, a first area that displays a sent artist message among the artist messages, and an artist waiting to be sent. A chat window configuration unit configured to divide and display a second area for displaying messages, an artist chat management unit configured to display and manage an artist message in the second area according to a predetermined standard when the artist message is registered in the chat window, A chat window manipulation unit configured to receive an artist input for editing an artist message waiting to be sent displayed in the second region, and displaying the sent artist message in the user app of each of the at least one user terminal, and displaying the artist message through the user app. and to receive a message and display it in the first area.

In one embodiment of the present invention, the first area may be located at the top of the chat window of the artist terminal, and the second area may be located at the bottom of the first area.

In one embodiment of the present invention, the second area may be activated and displayed separately from the first area only when there is an artist message waiting to be sent.

In one embodiment of the present invention, the length of the chat window in the second area may increase as the number of artist messages waiting to be sent increases.

In one embodiment of the present invention, when a partial area of the chat window is divided into the second area and allocated, and the number of artist messages waiting to be sent increases, a scroll may be generated in the second area.

In one embodiment of the present invention, the artist chat management unit waits for outgoing for a predetermined time from the time when the artist message is registered, and when the predetermined time elapses, the artist's chat management unit sends the central server to the central server for automatic conversion into a personalized message. message can be sent.

In one embodiment of the present invention, the artist chat management unit may maintain call waiting until whether or not to send is determined by manipulation of the artist.

In one embodiment of the present invention, the artist chat management unit may manage artist messages according to the artist account, and when the artist message is registered, an administrator having authority to inspect a predetermined artist message for each artist is requested. The artist message may be transmitted to be shared.

In one embodiment of the present invention, when an artist presses an artist message waiting to be sent displayed in the second area by the chatting window manipulation unit for a certain period of time, an edit item for the pressed artist message may be displayed.

In one embodiment of the present invention, the edit item may include at least one of modifying and deleting the pressed artist message, and deleting all messages waiting to be sent.

According to an embodiment for realizing the object of the present invention, at least one user terminal and artist app are installed and communicate with the central server through the network, each of which has a user app installed and communicates with the central server through the network. A personalized messaging service method using a personalized messaging service system including an artist terminal and a central server communicating with the user terminal and the artist terminal using the network, using an artist app installed in the artist terminal, includes an identification code An artist message input step in which a registered artist message is registered; an artist message transmission standby step in which an artist message is managed in a transmission waiting state according to a predetermined standard when an artist message is registered from the artist; and transmission is determined by releasing the transmission waiting state. , a personalized message generating step of generating a personalized message by substituting the identification code of the artist message with corresponding user information, a personalized message display step of displaying the personalized message on the user terminal, and a user receiving the personalized message A user message input step of creating a user message as user feedback for this, and a user message display step of receiving the user message and displaying it on the artist terminal.

According to the embodiments of the present invention, before sending an artist message to a personalized message and sending it to each user's user terminal, the message written by the artist can be automatically managed by the artist himself or by the server, so that the send standby function before sending is provided. By providing it, it is possible to prevent problems that may occur due to not being prudent as a public figure in the contents of the message.

However, the effects of the present invention are not limited to the above effects, and may be expanded in various ways without departing from the spirit and scope of the present invention.

1 is a diagram illustrating a personalized messaging service system according to an embodiment of the present invention.

2 is a diagram for explaining that one artist and two users use a personalized messaging service system according to an embodiment of the present invention.

3 is a block diagram illustrating a user app implemented in a user terminal of a personalized messaging service system according to an embodiment of the present invention.

4 is a block diagram illustrating an artist app implemented in an artist terminal of a personalized messaging service system according to an embodiment of the present invention.

5 is an exemplary view of a user interface (UI) of an artist app of a personalized messaging service method according to an embodiment of the present invention.

6 is a flowchart illustrating a personalized messaging service method according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the drawings.

Since the present invention may have various changes and various forms, specific embodiments are illustrated in the drawings and described in detail in the text. However, it should be understood that this is not intended to limit the present invention to the specific disclosed form, and includes all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

1 is a diagram illustrating a personalized messaging service system according to an embodiment of the present invention. 2 is a diagram for explaining that one artist and two users use a personalized messaging service system according to an embodiment of the present invention.

1 and 2, the personalized messaging service system may include a plurality of

user terminals

10a, 10b, 10c, 10d, an artist terminal 20, a network 30, and a central server 40.

The user terminal may include a first user terminal 10a, a second user terminal 10b, a third user terminal 10c, and a fourth user terminal 10d.

The first to

fourth user terminals

10a, 10b, 10c, and 10d may be smart devices used by first to fourth users, respectively. Here, the smart device is a computer or portable terminal, and each user uses the network 30 in the form of a web, application, or web app through the

user terminals

10a, 10b, 10c, and 10d. Through communication access to the central server 40, a personalized messaging service can be provided. Here, the personalized message is a message delivered by one artist to a plurality of users, and is a personalized message in which at least some terms are modified to include the user information by using user information unique to each user. That is, according to the user information, at least a portion of the first personalized message delivered to the first user and the second personalized message delivered to the second user may be different from each other.

The first to fourth users may input respective user messages through the first to

fourth user terminals

10a, 10b, 10c, and 10d. The user message can be input in a chat room where the personalized message is displayed, so that each of the first to fourth users can receive a user experience as if they are having a 1:1 chat with an artist through the service.

Through this, multiple users communicate with a single artist through a private 1:1 chat, breaking away from the existing one-to-many one-way communication, and allowing users to feel a more intimate sense of communication.

On the other hand, the computer includes, for example, a desktop, a laptop, a tablet PC, and the like equipped with a web browser, and the portable terminal, for example, has portability and mobility. As a wireless communication device that guarantees this, a smartphone, a personal communication system (PCS), a global system for mobile communication (GSM), a personal digital cellular (PDC), a personal handyphone system (PHS), and a personal digital assistant (PDA) , IMT (International Mobile Telecommunication)-2000, CDMA (Code Division Multiple Access)-2000, W-CDMA (W-Code Division Multiple Access), Wibro (Wireless Broadband Internet) devices, etc. It may include a wireless communication device of.

A user app may be installed in each of the

user terminals

10a, 10b, 10c, and 10d. Through the user app, the first to fourth users may use a personalized chat service with a desired artist. A detailed description of the user app will be described later in the description of FIG. 3 .

The

user terminals

10a, 10b, 10c, and 10d are configured to access the central server 40 through the network 30 and transmit/receive data according to a command of the user app.

Here, the network 30 may be implemented using a mobile communication network, and the mobile communication network includes a wide area network (WAN), a personal area network (PAN), 3G, 4G, LTE, 5G, and Wi-Fi. It may include, but is not limited to.

Meanwhile, the user may proceed with payment for each artist to use the service after logging in to the user account using his/her user terminal. The payment is provided in the form of a payment service by period, and is provided as, for example, a monthly subscription-type auto-renewal product, so that continuous purchase and service maintenance can be encouraged.

The artist terminal 20 may be a smart device used by an artist. The artist terminal 20 may receive an artist message including the nickname identification code. The artist terminal 20 may display user messages input by users subscribing to the artist.

The artist message may further include a subscription identification code. In this case, the personalized message may be generated by replacing the subscription identification code of the artist message with subscription information of the corresponding user. The subscription information refers to the number of days (dates) that the corresponding user has subscribed to the corresponding artist. For example, the user's subscription information is stored in the central server 40 or each user terminal 10a, according to the payment information for each user. 10b, 10c, 10d).

Meanwhile, the personalized message may be generated by the central server 40 or

individual user terminals

10a, 10b, 10c, and 10d, and if necessary, the personalized message may be generated by the central server 40 and the

user terminals

10a, 10b, 10c, and 10d.

Referring again to FIG. 2, the creation of a personalized message will be described in detail. As an example, a personalized messaging service system in the case where each of the first user and the second user subscribes to an artist will be described.

The artist inputs an artist message using the artist terminal 20 . The artist message may include the nickname identification code or the subscription identification code.

The artist message is transmitted to the central server 40 through the network 30, and the central server 40 checks the artist log-in information of the artist and the user log-in information of the first user. User information of the first user is retrieved. The user information of the first user may include first nickname information and first membership date information. The first nickname information is directly designated by the first user, and the first artist may designate a desired word as a title for himself. The first subscription information is the number of days the first user subscribed to the first artist, and may be generated using payment information of the first user.

Meanwhile, in this embodiment, it has been described that the first personalized message is generated by the central server 40, but is not limited thereto. For example, the task of substituting the nickname identification code with nickname information to generate the first personalized message is directly performed in the user's individual user terminal, and the system is implemented in a way to reduce the computational load of the central server 40 It could be.

The nickname identification code and the date of registration code of the first artist message are replaced with the first nickname information and the first date of registration information to generate the first personalized message, and the first personalized message is sent to the first user may be displayed on the first user terminal 10a of the first user and displayed as if the first artist sent a 1:1 chatting message to the first user in a chat room of a dedicated app of the first user's smartphone terminal.

In addition, the nickname identification code and the date of registration code of the first artist message are replaced with second nickname information and second date of registration information of the second user, so that the second personalized message is generated, and the second personalized message may be displayed on the second user terminal 10b of the second user.

In this way, as a personalized message is created, multiple users communicate with a single artist through a private 1:1 chat, breaking away from the existing one-to-many one-way communication, allowing users to feel a more intimate communication. can

3 is a block diagram illustrating a user app implemented in a user terminal of a personalized messaging service system according to an embodiment of the present invention. 4 is a block diagram illustrating an artist app implemented in an artist terminal of a personalized messaging service system according to an embodiment of the present invention. 5 is an exemplary view of a user interface (UI) of an artist app of a personalized messaging service method according to an embodiment of the present invention.

Referring to FIGS. 1 to 5 , the user app 100 is installed in the user terminal and communicates with a central server through a network to log in to a user account and perform a personalized chat service function with an artist.

The user app 100 may include a login service unit 110 that provides a login service for a user account, and a personalized chat service unit 120 that displays the personalized message and receives a user message.

After logging in to the user account, the user may proceed with payment to use the service. The payment is provided in the form of a payment service by period, and is provided as, for example, a monthly subscription-type auto-renewal product, so that continuous purchase and service maintenance can be encouraged.

Pre-input user information may be stored in the user account. For example, the user information may be a nickname previously stored in the user account, anniversary information, date of registration, and the like. Also, the user information may include location information recognized from the user terminal.

The nickname is a term used by an artist to refer to a user, and can be set by the user through the user app 100 . The anniversary information is, for example, a date that the artist wishes to commemorate the user's anniversary, such as the user's birthday, and the user may set it through the user app 100 . The subscription date information is the date when the user starts payment for service use, and may be used to display the date of subscription to the corresponding artist.

In addition, the subscription information can be used as a criterion for limiting or expanding the contents of the user's service. For example, through the sign-up information, when the date of subscription to the artist exceeds a specific date, the number of characters in the text of the reply message sent by the user to the artist is increased (for example, the initial 30 characters are increased to 50 characters). It is possible to provide a differentiated service such as allowing a photo to be attached to the reply message.

In this embodiment, the user information is exemplified by nickname, anniversary information, date of registration information, location information, etc., but is not limited thereto, and may include user personalized data that can be used to create a personalized message. For example, personalized data such as the user's language, blood type, and payment information may be further included in the user information.

The personalized chat service unit 120 may receive and display a personalized message generated based on an artist message sent by an artist, and receive a user message that is a message sent from the user to the artist.

The artist app 200 is installed on the artist terminal and communicates with the central server 40 through a network to perform artist chat service functions such as logging in an artist account and sending and receiving messages to users who are fans. can

The artist app 200 includes an artist login service unit 210 that provides a log-in service for an artist account, a chat input unit 220 for inputting artist messages, and a chat window configuration unit that distinguishes and displays artist messages in a chat window. 230 and an artist chat management unit 240 that waits for the transmission of artist messages, a chatting window control unit 250 capable of editing registered artist messages waiting to be sent, and an artist chat service unit 260 that receives user messages from users. can include

The artist login service unit 210 is configured to manage an artist's account that identifies the artist, and the artist can use the service after logging into the artist's account.

The chatting input unit 220 is a window for an artist to input an artist message, and an artist message including one or more predetermined identification codes can be input. For example, the artist is in the text of the artist message, as the identification code ??@@@?? At the time of creation, in the 1:1 chat room of the user who is a subscriber, the nickname of the subscriber is replaced and displayed. (Example: If the preset nickname is 'Jinyoung', @@@ what are you doing? → What are you doing, Jinyoung?) Meanwhile, in the case of a survey adjacent to the above identification code, automatically according to the type of support of the last letter of the replaced user information It can be changed, added, or deleted with appropriate investigation. In this case, a survey immediately input after the identification code of the artist message without spaces is recognized as the adjacent survey, and it can be changed to an appropriate survey, added or deleted. (Example: If the preset nickname is 'Jinyoung', @@@ what are you doing? → Jinyoung, what are you doing?)

Meanwhile, the identification code may include a nickname identification code, anniversary identification code, date of registration identification code, and location information identification code. In addition, the artist app may provide an artist self-inspection screen before sending an artist message so that the artist can review the written message before sending the artist message.

Through the chatting input unit 220, the artist may register the inputted artist message in the chatting window. The registered artist message is placed in a transmission waiting state according to a predetermined standard, and then can be sent by manipulating the artist in the chat window. However, it is not limited thereto. It can be automatically sent after a certain amount of time has elapsed without artist manipulation, or it can be placed in a standby state as a temporary storage function for each artist message by artist selection, or can be operated to be immediately sent according to registration.

Also, through the chatting input unit 220, an artist may input a reservation message or an artist event message. Then, a personalized reservation message or personalized event message can be generated using this, and the personalized reservation message or personalized event message can be displayed through the user app at a predetermined reservation time or when an event occurs. For example, it is possible to reserve and send a message on a special anniversary, and it is possible to send a message according to a specific date such as Christmas or Valentine's Day or a user's birthday.

The chatting window configuration unit 230 is configured to classify and display artist messages registered through the chatting input unit 220 according to whether they are sent or not. For example, referring to FIG. 4 , a registered artist message is a message that has already been sent, that is, a message that has been converted into a personalized message and is not yet sent in a registered state with the first area displaying a message that is shared with a chat window for a plurality of users. It is displayed divided into a second area for displaying unsolicited messages.

That is, the chatting window configuration unit 230 is configured to distinguish and display a first area displaying a sent artist message and a second area displaying an artist message waiting to be sent among the artist messages. For example, as shown in FIG. 4 , the first area may be positioned above the display area of the artist terminal 20 and the second area may be positioned below the first area.

The second area may be set to be activated and displayed separately from the first area only when there is an artist message waiting to be sent. may not be displayed. However, it is not limited thereto, and a partial area of the chat window may be fixedly allocated as the second area. In addition, as the number of artist messages waiting to be sent increases, the ratio of the second area to the chatting window may increase accordingly. For example, when the number of artist messages waiting to be sent exceeds the display area of the artist terminal 20, the artist can check the sent artist message displayed in the first area by manipulating a scroll. That is, the length of the chatting window in the second area may increase as the number of artist messages waiting to be sent increases. Alternatively, a partial area of the chat window may be fixedly divided into the second area and assigned, and when the number of artist messages waiting to be sent increases, a scroll may be generated in the second area.

When an artist message is registered from the artist, the artist chat management unit 240 is configured to queue and manage the artist message according to a predetermined criterion. That is, when the artist message is registered in the chatting window, the artist message is displayed and managed in the second area according to a predetermined criterion.

For example, the predetermined criterion may be set based on time as a certain amount of time has passed. For example, the artist chat management unit 240 may wait for transmission for a certain period of time from the time of registration, regardless of the content of the artist message. In this case, when a predetermined time elapses, the artist message is automatically transmitted to the central server 40 for conversion into a personalized message. Alternatively, call standby may be maintained until the call is finally determined by the artist's operation. That is, when an artist message is registered, the artist chat management unit 240 is configured to manage the artist message for a transmission waiting time until it is transmitted to the central server 40 .

The artist chat management unit 240 may manage artist messages according to artist accounts. For example, the artist has the right to cancel call waiting by managing the chat content itself, or in the case of a specific artist, managers such as managers and staffs of the management company to which the artist belongs manage the chat content, Alternatively, when chat contents are managed by an operator of a personalized messaging service, that is, when a manager, a third party, has authority to cancel call standby, a management process may be different for each artist. For example, in the former case, the artist message registered by the artist can be sent after canceling the waiting list, and in the latter case, it can be set so that it cannot be sent until the authorized person reviews and approves it. have. In this case, when an artist message is registered from an artist, it is transmitted to the central server 40, and the content of the message can be shared along with a notification to a terminal accessible by an authorized third party.

Also, the artist chat management unit 240 may manage artist messages according to artist messages. For example, depending on the number of characters in the message and the contents of the message, the right to release the waiting call may be granted to an artist or manager. At this time, if the number of characters is more than a certain number, if a previously set forbidden word is included using character recognition technology, or if it is related to sensitive content, the administrator may be given permission to cancel call waiting.

Meanwhile, in the present embodiment, management of the artist message has been described as being performed in the artist terminal 20, but is not limited thereto. For example, when the artist message is registered, it is transmitted to the central server 40 and may be performed by the central server 40 . If necessary, management of the artist message may be performed in both the central server 40 and the artist terminal 20 .

The chat window manipulation unit 250 is configured to receive an input for editing an artist message waiting to be sent. That is, the chat window manipulation unit 250 is configured to receive an artist input for editing an artist message waiting to be sent displayed in the second area. For example, as shown in FIG. 4 , when an artist long-presses an artist message waiting to be sent, an edit item for the corresponding message may be displayed. However, it is not limited thereto. For example, an edit button may be included on the left side of each artist message, and the artist message may be edited by clicking the corresponding button. For example, the editing items may include 'edit selected text', 'delete selected text', and 'delete all messages waiting to be sent', but are not limited thereto. For example, a 'manager review request' button may be included in the edit item, and when the corresponding button is clicked, the contents of the message may be shared with the manager and the message may be edited by the manager.

The artist chat service unit 260 may display an artist message sent to a plurality of users, receive the user message from the plurality of users, and display the message. That is, the artist chat service unit 260 is configured to display an artist message sent to the user app of each of the at least one or more user terminals, receive a user message through the user app, and display the message in the first area.

Meanwhile, the artist chatting service unit 260 supports artists to transmit a reservation message. The central server 40 generates a personalized reservation message using the artist reservation message and the user information, transmits the personalized reservation message to the user app 100 at a predetermined reservation time, and provides the personalized chat service. The unit 120 may display the personalized reservation message at the predetermined reservation time.

In addition, the artist chatting service unit 260 supports artists to transmit event messages. The central server 40 generates a personalized event message using the artist event message and the user information, and when a predetermined event occurs, transmits the personalized event message to the user app 100, and the personalized chat The service unit 120 may display the personalized event message when the predetermined event occurs.

For example, a specific time of the user's birthday included in the user information can be set as a reservation time, and an artist reservation message containing a birthday message including an identification code is converted into a personalized reservation message, and the user app at the reservation time 100, or by using the payment information included in the user information, the artist event message containing the artist subscription thank you message including the identification code is converted into a personalized event message, so that the user pays for the monthly subscription (event occurs) When, it can be transmitted to the user app 100.

Through this, a large number of fans can experience a private 1:1 chat room where they chat with the artist, and the artist can efficiently provide services to a large number of fans. In particular, since artist apps and user apps are easily implemented through terminals such as smartphones, users can access services easily and quickly regardless of location and time, satisfying the needs of users as fans who want quick information about artists and real-time status of artists. can be satisfied

In addition, by providing a waiting function before sending so that the artist himself or the manager can manage the message created by the artist before converting the artist message into a personalized message and sending it to each user's user terminal, as a public figure in the message content Problems that may arise due to not being careful can be prevented in advance.

Meanwhile, the user information may include a user language used by the user. If the artist message is written in a language other than the standard language, it is translated into the preset standard language, and the central server 40 or the user app 100 translates the standard language into the user language, and the user language Translation of can be done through machine translation or artificial intelligence translation.

In addition, in transmitting the user message to the artist app 100, the central server 40 filters messages with inappropriate content, and when the user message includes inappropriate content, the user message is sent to the artist app 100. Transmission to the artist app 100 may be blocked.

The filtering, when the user message includes text (TEXT), uses text recognition technology to compare whether or not a preset forbidden word is included, and when the user message includes an image or video, image or video recognition technology Using , it is possible to compare whether a preset forbidden image is included.

1 to 6, the personalized messaging service method includes inputting an artist message (S100), waiting for transmission of an artist message (S200), generating a personalized message (S300), displaying a personalized message (S400), and sending a user message. It may include an input step (S500) and a user message display step (S600).

In the artist message input step (S100), the artist may write an artist message including an identification code using an artist app installed in the artist terminal. In this case, the identification code may include a nickname identification code, anniversary identification code, date of registration identification code, and location information identification code. In addition, the artist app may provide an artist self-inspection screen before sending an artist message so that the artist can review the written message before sending the artist message. When the message input is completed, the artist message is registered.

In the artist message standby step (S200), when an artist message is registered from the artist, the artist message is managed in a transmission standby state according to a predetermined standard. For example, the predetermined criterion may be set based on time as a certain amount of time has passed. For example, regardless of the contents of the artist message, transmission may be delayed for a certain period of time from the time of registration. In this case, when a predetermined time elapses, the artist message is automatically transmitted to the central server 40 for conversion into a personalized message. Alternatively, call standby may be maintained until the call is finally determined by the artist's operation.

For example, waiting for an artist message to be sent may be determined according to an artist account. For example, the artist has the right to cancel call waiting by managing the chat content itself, or in the case of a specific artist, managers such as managers and staffs of the management company to which the artist belongs manage the chat content, Alternatively, when chat contents are managed by an operator of a personalized messaging service, that is, when a manager, a third party, has authority to cancel call standby, a management process may be different for each artist.

For example, in the former case, the artist message registered by the artist can be sent after canceling the waiting list, and in the latter case, it can be set so that it cannot be sent until the authorized person reviews and approves it. have. In this case, when an artist message is registered from an artist, it is transmitted to the central server 40, and the content of the message can be shared along with a notification to a terminal accessible by an authorized third party. Thereafter, if the third party approves the contents of the message or if the contents are changed by editing, a personalized message may be generated based on the corresponding contents.

In the personalized message generating step (S300), when the sending waiting state is released and sending is determined, the personalized message may be generated by replacing the identification code of the artist message with corresponding user information.

The nickname identification code of the artist message is replaced with the nickname, the anniversary identification code is replaced with the anniversary, and the date of registration identification code and location information identification code are replaced with the location information to generate the personalized message.

For example, the artist is ??@@@?? in the text of the artist message. At the time of creation, in the 1:1 chat room of the user who is a subscriber, the nickname of the subscriber is replaced and displayed. (Example: If the preset nickname is 'Jinyoung', @@@ what are you doing? → What are you doing, Jinyoung?) Meanwhile, in the case of a survey adjacent to the above identification code, automatically according to the type of support of the last letter of the replaced user information It can be changed, added, or deleted with appropriate investigation. In this case, a survey immediately input after the identification code of the artist message without spaces is recognized as the adjacent survey, and it can be changed to an appropriate survey, added or deleted. (Example: If the preset nickname is 'Jinyoung', @@@ what are you doing? → Jinyoung, what are you doing?)

Also, the artist app may receive an artist reservation message or an artist event message. Then, a personalized reservation message or personalized event message can be generated using this, and the personalized reservation message or personalized event message can be displayed through the user app at a predetermined reservation time or when an event occurs. For example, it is possible to reserve and send a message on a special anniversary, and it is possible to send a message according to a specific date such as Christmas or Valentine's Day or a user's birthday.

In addition, based on information about the user language used by the user, a message transmitted by the artist may be translated into the language used by the user and provided. For example, the user information includes a user language used by the user, and when the artist message is written in a language other than the reference language, it is translated into the preset reference language, and the reference language is translated into the user language. In this way, a translated personalized message can be created. In this case, the translation of the user language may be performed through machine translation or artificial intelligence translation, and various known machine translation or artificial intelligence translation systems may be utilized.

In the personalized message display step (S400), each personalized message may be displayed on a user terminal of each of a plurality of users. For example, the user terminals include a first user terminal and a second user terminal, user information of a user account logged into the first user terminal includes first user information, and the second user terminal is logged in. User information of the registered user account may include second user information. The identification code of the artist message is replaced with the first user information to generate a first user personalized message from the artist message, and the identification code is replaced with the second user information to generate a second user message from the artist message. You can create personalized messages. The first user personalized message may be displayed on the first user terminal, and the second user personalized message may be displayed on the second user terminal.

In the user message input step (S500), each of a plurality of users can create a user message using a user terminal. That is, the user receiving the personalized message may write a user message as user feedback as a reply message to the artist.

In addition, the user app may display the received user message, along with an identification mark indicating whether the artist has read the user message. In the user message, even if the artist does not check the corresponding user message, the identification mark may be changed to a read mark after a constant or random time elapses within a predetermined time range. When the artist inputs the next artist message, the identification mark may be changed to a read mark. Through this, the user can recognize that the artist has confirmed his or her user message.

In the user message display step (S600), a plurality of user messages may be received and displayed on the artist terminal. Through this, the artist can check messages sent by users, and in order to efficiently manage them, the artist app stores the user messages corresponding to each message sent by the artist, and when the artist needs, a specific artist message You can easily find user messages about .

Meanwhile, before displaying the user message in the artist app, messages with inappropriate content may be filtered, and transmission of the user message to the artist app may be blocked if the user message includes inappropriate content. In the filtering, when the user message includes text (TEXT), text recognition technology may be used to compare whether a preset prohibited word is included. If the user message includes an image or video, it may be compared whether the user message includes a preset prohibited image using image or video recognition technology.

In addition, an account of a user who sends user messages subject to filtering more than a specified number of times may be designated as a black account, and subsequent transmission of user messages may be completely blocked.

The user messages may be stored in an artist app in chronological order, or may be displayed to an artist in a prioritized order. For example, by sorting in order of loyal users with a large number of subscriptions, it is possible for an artist to check user messages of highly loyal users first.

According to embodiments of the present invention, the personalized messaging service system creates an artist message through an artist app, converts it into a personalized message suitable for each of a plurality of users using personalization information of each of a plurality of users, and then converts the message into a personalized message. , it can be displayed in the user app. Accordingly, the artist and the user communicate through a private 1:1 chat room using personalized messages, breaking away from the existing one-to-many one-way communication, and providing a service in which the user feels a more intimate communication. have. In particular, since a small number of artists can efficiently provide a 1:1 chat service with a large number of users, a new communication system can be provided based on intimate communication between celebrities and fans.

Although described with reference to the above embodiments, those skilled in the art will understand that the present invention can be variously modified and changed without departing from the spirit and scope of the present invention described in the claims below. You will be able to.

[Description of code]

10a, 10b, 10c, 10d: user terminal

20: artist terminal

30: network

40: central server

Claims

A plurality of user terminals each of which has a user app installed and communicates with a central server through a network;

An artist terminal having an artist app installed and communicating with the central server through the network; and

A central server communicating with the plurality of user terminals and the artist terminal using the network,

The artist app,

An artist login service unit that provides an artist account login service;

a chat input unit in which an artist message is input and registered in a chat window;

a chat window configuration unit configured to divide and display a first area for displaying a sent artist message and a second area for displaying an artist message waiting to be sent among the artist messages;

an artist chat manager configured to display and manage the artist message in the second area according to a predetermined criterion when the artist message is registered in the chatting window;

a chat window manipulation unit configured to receive an artist input for editing an artist message waiting to be sent displayed in the second area; and

an artist chat service unit configured to transmit the artist message, receive a user message, and display the message in the first area;

The chat window configuration unit divides the first area and the second area and displays them on one screen, displays a sent artist message shared with the plurality of user terminals in the first area, and displays the message in the second area. A personalized messaging service system, characterized in that an artist message waiting to be sent that is not shared with a plurality of user terminals is displayed.
According to claim 1,

The personalized messaging service system of claim 1 , wherein the first area is located at the top of a chatting window of an artist terminal, and the second area is located at the bottom of the first area.
According to claim 1,

The personalized messaging service system of claim 1 , wherein the second area is activated and displayed separately from the first area only when there is an artist message waiting to be sent.
According to claim 1,

The personalized messaging service system of claim 1 , wherein the length of the chatting window increases as the number of artist messages waiting to be sent increases.
According to claim 1,

The personalized messaging service system of claim 1 , wherein a partial area of the chat window is fixedly divided into the second area and assigned, and when the number of artist messages waiting to be sent increases, a scroll is generated in the second area.
According to claim 1,

Personalization characterized in that the artist chat management unit waits for transmission for a predetermined time from the time when the artist message is registered, and automatically transmits the artist message to the central server for conversion into a personalized message when the predetermined time elapses. Messaging service system.
According to claim 1,

The personalized messaging service system of claim 1 , wherein the artist chat management unit maintains a standby call status until whether or not to send a message is determined by manipulation of an artist.
According to claim 1,

The artist chat management unit,

You can manage artist messages according to the artist account,

When the artist message is registered, the personalized messaging service system characterized by transmitting the artist message to a manager having authority to review predetermined artist messages for each artist to share the artist message.
According to claim 1,

2. The personalized messaging service system of claim 1 , wherein, when an artist presses an artist message waiting to be sent displayed in the second area by the chatting window control unit for a predetermined period of time, an edit item for the pressed artist message is displayed.
According to claim 9,

The personalized messaging service system of claim 1 , wherein the edit item includes at least one of modifying and deleting the pressed artist message, and deleting all messages waiting to be sent.
A plurality of user terminals each installed with a user app and communicating with the central server through a network, an artist terminal having an installed artist app and communicating with the central server through the network, and a plurality of user terminals and the artist using the network A personalized messaging service method using a personalized messaging service system including a central server communicating with a terminal, comprising:

An artist message input step of registering an artist message including an identification code using an artist app installed in an artist terminal;

If an artist message is registered from an artist, the artist message transmission waiting step of managing the artist message in a transmission waiting state according to a predetermined standard;

a personalized message generating step of generating a personalized message by substituting the identification code of the artist message with corresponding user information when the call waiting state is released and the call is determined;

Personalized message display step of displaying the personalized message on the user terminal;

a user message input step in which a user who has received the personalized message writes a user message that is a user feedback thereto; and

A user message display step of receiving the user message and displaying the user message on the artist terminal;

The chat window of the artist terminal includes a first area displaying a sent artist message among the artist messages and a second area displaying an artist message waiting to be sent,

The first area and the second area are separated from each other and displayed on one screen, the transmitted artist message shared with the plurality of user terminals is displayed on the first area, and the plurality of user terminals are displayed on the second area. A personalized messaging service method characterized in that an artist message waiting to be sent that is not shared with is displayed.