WO2022118553A1

WO2022118553A1 - Auditing method, auditing device, and auditing program

Info

Publication number: WO2022118553A1
Application number: PCT/JP2021/038570
Authority: WO
Inventors: 一也辻野
Original assignee: ソニーグループ株式会社
Priority date: 2020-12-04
Filing date: 2021-10-19
Publication date: 2022-06-09
Also published as: JPWO2022118553A1

Abstract

An auditing method according to the present disclosure includes: performing a first process for sequentially presenting a plurality of questions about the structure of an organization, accepting first answers to the plurality of questions, and making evaluation on the basis of the first answers; and performing a second process that includes a presentation process for sequentially presenting a plurality of test problems to each of a plurality of answerers belonging to the organization, an acceptance process for accepting second answers to the plurality of test problems, and a confirmation process for confirming whether the second answers are correct. The second process includes repeating the presentation process, the acceptance process, and the confirmation process until the second answers from each of the plurality of answerers to all of the plurality of test problems become correct.

Description

Audit methods, audit equipment, and audit programs

This disclosure relates to audit methods, audit devices, and audit programs for auditing audit targets.

For example, in general, a quality audit of an article is performed by an auditor visiting a factory that manufactures the article. At the factory, workers in the manufacturing process are expected to be properly educated. In the audit, for example, the education status for workers in the manufacturing process is checked.

By the way, in recent years, tests using information processing terminals are often conducted. For example, Patent Document 1 discloses an information processing terminal that changes the questioning order.

Japanese Unexamined Patent Publication No. 2018-66989

In auditing, it is desired that the convenience of the auditor is high, and further improvement in convenience is expected.

It is desirable to provide audit methods, audit equipment, and audit programs that can enhance the convenience of auditors.

The audit method in one embodiment of the present disclosure is a first process in which a plurality of questions about the organizational structure are sequentially presented, a first answer to the plurality of questions is accepted, and an evaluation is made based on the first answer. , A presentation process that sequentially presents multiple test questions to each of multiple respondents belonging to the organization, a reception process that accepts a second answer to multiple test questions, and a second answer. Includes performing a second process, including a confirmation process to confirm whether is the correct answer. The second process includes repeating the presentation process, the reception process, and the confirmation process until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct.

The audit device according to the embodiment of the present disclosure includes a user interface and a processing unit. The processing unit sequentially presents a plurality of questions about the organizational structure using the user interface, receives the first answer to the plurality of questions using the user interface, and evaluates based on the first answer. Processing, presentation processing that sequentially presents multiple test questions to each of multiple respondents belonging to the organization using the user interface, and a second answer to multiple test questions via the user interface. It is configured to perform a second process including a reception process for accepting and a confirmation process for confirming whether the second answer is a correct answer. The second process includes repeating the presentation process, the reception process, and the confirmation process until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct.

The audit program in one embodiment of the present disclosure is a first process in which a plurality of questions about the organizational structure are sequentially presented, a first answer to the plurality of questions is accepted, and an evaluation is made based on the first answer. The correct answer is the presentation process that sequentially presents multiple test questions to each of the multiple respondents belonging to the organization, the reception process that accepts the second answer to the multiple test questions, and the second answer. It is configured to cause the computer to perform a second process, including a confirmation process to confirm whether or not. The second process includes repeating the presentation process, the reception process, and the confirmation process until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct.

In the audit method, audit device, and audit program in one embodiment of the present disclosure, in the first process, a plurality of questions about the organizational structure are sequentially presented, and the first answer to the plurality of questions is accepted. The evaluation is based on the first answer. Then, in the second process, a presentation process for sequentially presenting a plurality of test questions to each of the plurality of respondents belonging to the organization is performed, and a reception process for receiving the second answer to the plurality of test questions is performed. Then, a confirmation process is performed to confirm whether the second answer is correct. In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct.

It is a block diagram which shows one configuration example of the information processing apparatus which concerns on one Embodiment of this disclosure. It is a block diagram which shows one configuration example of the audit software shown in FIG. It is explanatory drawing which shows one structure example of the quality system check sheet data shown in FIG. It is explanatory drawing which shows one structural example of the confirmation test data shown in FIG. It is a flowchart which shows an example of an audit work. It is explanatory drawing which shows an example of the password in the audit software shown in FIG. It is explanatory drawing which shows an example of the expiration date part and the verification part shown in FIG. It is a flowchart which shows one operation example of the audit software shown in FIG. It is another flowchart which shows one operation example of the audit software shown in FIG. It is another flowchart which shows one operation example of the audit software shown in FIG. It is explanatory drawing which shows an example of the password input screen shown in FIG. 8A. It is explanatory drawing which shows an example of the menu screen shown in FIG. 8A. It is explanatory drawing which shows an example of the respondent information input screen shown in FIG. 8A. It is explanatory drawing which shows an example of the evaluation input screen shown in FIG. 8A. It is explanatory drawing which shows an example of the evaluation result screen shown in FIG. 8A. It is explanatory drawing which shows an example of the respondent information input screen shown in FIG. 8B. It is explanatory drawing which shows an example of the confirmation test screen shown in FIG. 8B. It is explanatory drawing which shows one operation example of the confirmation test execution part shown in FIG. It is explanatory drawing which shows an example of the graduates list screen shown in FIG. 8C. It is explanatory drawing which shows an example of the confirmation test result screen shown in FIG. 8C. It is explanatory drawing which shows an example of the evaluation result screen shown in FIG. 8C.

Hereinafter, embodiments of the present disclosure will be described in detail with reference to the drawings.

<Embodiment>
[Configuration example]
FIG. 1 shows a configuration example of the information processing apparatus 1 in which the audit method according to the embodiment is used. The information processing device 1 is, for example, a desktop type personal computer, a notebook type personal computer, a tablet terminal, or the like.

In this example, the information processing apparatus 1 is provided in the factory of company A that manufactures goods, and is operated by, for example, a manager M who performs quality control and a plurality of workers W in the manufacturing process. As will be described later, the information processing apparatus 1 is installed with the audit software SW supplied by the company B that outsources the manufacture of the goods. The audit software SW generates quality audit data DT as evidence of quality audit based on the information input by the manager M of the company A and the plurality of workers W. The auditor of company A can perform a quality audit by using this quality audit data DT.

The information processing device 1 includes a communication unit 11, an input unit 12, a display unit 13, a camera 14, a storage unit 15, and a processing unit 19.

The communication unit 11 is connected to the Internet via, for example, a wired LAN (Local Area Network) or a wireless LAN, and is configured to be able to exchange data with various communication devices. The input unit 12 is, for example, a keyboard, a mouse, or the like, and is configured to accept user operations. The display unit 13 is, for example, a liquid crystal display or the like, and is configured to display the processing result of the information processing apparatus 1. The camera 14 is configured to capture a user operating the information processing device 1.

The storage unit 15 is, for example, an HDD (Hard Disk Drive) or SSD (Solid State Drive), and is configured to store various software and data used in the information processing device 1. The software stored in the storage unit 15 includes an operating system, various application software such as office software and e-mail software, a printer driver, and the like. The software stored in the storage unit 15 includes the audit software SW. The audit software SW is configured to generate quality audit data DT as evidence of quality audit based on the information input by the manager M of the company A and the plurality of workers W. The audit software SW is supplied by the company B and installed in the information processing apparatus 1.

The processing unit 19 is composed of, for example, a CPU (Central Processing Unit), a memory, and the like, and is configured to execute various software.

FIG. 2 shows a configuration example of the audit software SW. The audit software SW includes an executable file 20 and a data file 30.

The executable file 20 has an input processing unit 21, a display processing unit 22, an authentication unit 23, a quality system evaluation unit 24, and a confirmation test execution unit 25.

The input processing unit 21 is configured to perform input processing for accepting user operations using the input unit 12.

The display processing unit 22 is configured to perform display processing for displaying the processing result using the display unit 13.

The authentication unit 23 is configured to perform authentication processing based on the password PW input when the information processing device 1 activates the audit software SW. The password PW contains the expiration date information indicating the expiration date for activating the audit software SW. The authentication unit 23 confirms whether the entered password PW is the same as the password PW preset in the audit software SW, and the audit software is based on the expiration date information included in the entered password PW. The authentication process is performed by confirming whether or not the expiration date for activating the SW has expired.

The quality system evaluation unit 24 uses the quality system check sheet shown in the quality system check sheet data 31 (described later) included in the data file 30 to, for example, to the manager M who performs quality control about the quality system in the company A. It is configured to evaluate the quality system by asking multiple questions.

The confirmation test execution unit 25 uses the confirmation test data 32 (described later) included in the data file 30 to perform a confirmation test on the manufacturing process of the article with, for example, a plurality of workers W in the manufacturing process. It is configured to confirm the degree of understanding of the manufacturing process.

The data file 30 has quality system check sheet data 31, confirmation test data 32, related data 33, and image data 34.

The quality system check sheet data 31 is data about the quality system check sheet used by the quality system evaluation unit 24.

FIG. 3 shows an example of the configuration of the quality system check sheet data 31. The quality system check sheet data 31 is csv (Comma Separated Value) format data in this example. The quality system check sheet data 31 includes a plurality of records R1. Each of the plurality of records R1 contains a record number, an evaluation item name (for example, "1. quality policy"), and information about a question.

The confirmation test data 32 (FIG. 2) is data about the confirmation test performed by the confirmation test execution unit 25.

FIG. 4 shows a configuration example of the confirmation test data 32. The confirmation test data 32 is csv format data in this example. The confirmation test data 32 includes a plurality of records R2. Each of the plurality of records R2 has a record number, data indicating an item name (for example, "tire mounting process"), a test question, and an answer option for the test question (for example, "3, 4, 5, 6"). , And information about the file name of the image displayed with the test question (eg "qwe.jpg").

The related data 33 (FIG. 2) is data related to the quality system check sheet data 31 and the confirmation test data 32. The related data 33 includes, for example, information about the number of evaluation items included in the quality system check sheet data 31, the answers to the test questions included in the confirmation test data 32, and the like.

The image data 34 is image data of an image displayed together with a test question in a confirmation test.

As described above, the audit software SW includes the executable file 20 and the data file 30 as separate files from each other. As a result, the engineer who creates the audit software SW, the person who creates the question about the quality system, and the person who creates the confirmation test about the manufacturing process of the goods can easily create the data or modify the data easily. You can do it.

Here, the input unit 12 and the display unit 13 correspond to a specific example of the "user interface" in the present disclosure. The processing unit 19 corresponds to a specific example of the "processing unit" in the present disclosure.

[Operation and action]
Subsequently, the operation and operation of the information processing apparatus 1 according to the present embodiment will be described.

(Overview of overall operation)
First, with reference to FIGS. 1 and 2, an outline of the overall operation of the information processing apparatus 1 will be described. The communication unit 11 exchanges data with various communication devices. The input unit 12 accepts the user's operation. The display unit 13 displays the processing result of the information processing apparatus 1. The camera 14 captures a user operating the information processing device 1. The storage unit 15 stores various software and data including the audit software SW. The processing unit 19 executes various software.

The input processing unit 21 of the audit software SW uses the input unit 12 to perform input processing for accepting user operations. The display processing unit 22 performs display processing for displaying the processing result using the display unit 13. The authentication unit 23 performs authentication processing based on the password PW input when the information processing device 1 activates the audit software SW. The quality system evaluation unit 24 uses the quality system check sheet data 31 included in the data file 30 to ask the manager M, who performs quality control, a plurality of questions about the quality system in the company A. Evaluate the quality system by doing. The confirmation test execution unit 25 uses the confirmation test data 32 included in the data file 30 to perform a confirmation test on the manufacturing process of the article for, for example, a plurality of workers W in the manufacturing process. Check the level of understanding.

(Detailed operation)
First, the work flow chart of the audit work will be described, and then the operation of the audit software SW will be described in detail.

FIG. 5 shows an example of a work flow chart of audit work. In this work flow, the person in charge of company B supplies the audit software SW to company A, and in company A, the audit software SW is input by the manager M who performs quality control and a plurality of workers W in the manufacturing process. Based on the information provided, quality audit data DT that is evidence of quality audit is generated. Then, the manager M of the company A supplies the quality audit data DT to the company B. The auditor of company B conducts an online audit using this quality audit data DT. This work will be described in detail below.

First, the auditor of company B, which performs the quality audit, sets the password PW of the audit software SW (step S101).

FIG. 6 shows an example of the password PW. The password PW includes a character string unit 101, an expiration date unit 102, and a verification unit 103. The character string portion 101 is an arbitrary character string, and includes an alphabet, a number, and a symbol. The expiration date unit 102 includes information about the expiration date for activating the audit software SW. The verification unit 103 includes information for verifying the expiration date.

FIG. 7 shows an example of the expiration date unit 102 and the verification unit P3 when the expiration date is “end of February 2021”. In this example, 2020 is associated with "a", 2021 is associated with "b", 2022 is associated with "c", and 2023 is associated with "d". Similarly, the end of January is associated with "a", the end of February is associated with "b", the end of March is associated with "c", and the end of April is associated with "d". Therefore, "end of February 2021" can be represented by "bb". This "bb" is the expiration date portion 102. Further, when the numbers of "2021" ("2", "0", "2", "1") and the numbers of "February" ("0", "2") are added, "7" is added. Is obtained. This "7" is the verification unit 103.

In this way, the auditor of the company B that performs the quality audit can determine the password PW including the character string unit 101, the expiration date unit 102, and the verification unit 103. The auditor sets the password PW determined in this way in the executable file 20 of the audit software SW.

Then, the auditor of the company B sends the audit software SW in which the password PW is set to the company A (step S102).

Manager M, who performs quality control in company A, notifies company B of the start of work, for example, by using e-mail (step S103).

Next, the manager M activates the audit software SW by operating the information processing device 1 (step S104), and inputs the password PW of the audit software SW (step S105). If the password PW is appropriate, the authentication process is successful.

Next, the manager M answers a plurality of questions about the quality system in the company A by operating the audit software SW (step S106).

Next, a plurality of workers W in the manufacturing process of the company A sequentially take a confirmation test for the manufacturing process of the article by operating the audit software SW (step S107).

Then, the manager M of the company A notifies the company B of the end of the work by using, for example, e-mail, and transmits the quality audit data DT generated by the audit software SW, which is the proof of the quality audit. (Step S108).

After that, the auditor of company B performs an online audit using the quality audit data DT received in step S108 as evidence (step S109). In this online audit, for example, the manager M of the company A photographs a plurality of workers W in the manufacturing line and the manufacturing process using a WEB (World Wide Web) camera, and the auditor of the company B photographs the captured images. Audit while watching. Further, the auditor of the company B conducts an audit by asking various questions to the manager M and the worker W as necessary.

This completes the work flow chart for audit work.

In this work flow chart, the audit software SW is used in steps S104 to S107. Next, the operation of the audit software SW will be described in detail.

FIGS. 8A and 8B show an operation example of the audit software SW. As shown in step S104 of FIG. 5, the audit software SW is started by the manager M who performs quality control of the company A. In this flowchart, all the processes are performed collectively after the audit software SW is started. For example, the audit software SW is temporarily terminated in the middle, and the audit software SW is turned on again the next day, for example. It is also possible to start and continue processing.

First, the audit software SW performs display processing on the password input screen P1 and performs authentication processing based on the input password PW (step S201).

FIG. 9 shows an example of the password input screen P1. The password input screen P1 includes a text box 111 and

buttons

112 and 113. The text box 111 is operated when the manager M inputs the password PW. The button 112 is operated on the next step. The button 113 is operated when the audit software SW is terminated. The display processing unit 22 performs such display processing of the password input screen P1, and the input processing unit 21 performs input processing for accepting operations for the text boxes 111,

buttons

112, and 113.

When the button 112 is operated, the authentication unit 23 of the audit software SW performs the authentication process based on the password PW entered in the text box 111. Specifically, the authentication unit 23 confirms whether the entered password PW is the same as the password PW preset in the audit software SW. Further, the authentication unit 23 confirms whether or not the expiration date for starting the audit software SW has expired based on the information of the expiration date unit 102 included in the entered password PW. At that time, the authentication unit 23 verifies the information of the expiration date unit 102 based on the information of the verification unit 103. Thereby, in the audit software SW, it is possible to verify that the audit software SW and the expiration date portion 102 have not been modified. In this way, the authentication unit 23 performs the authentication process.

In this way, in the audit software SW, the password PW includes the expiration date unit 102 and the verification unit 103, so that the security can be enhanced by a simple method. That is, for example, there may be a method in which a server for managing the expiration date of the audit software SW is provided and the information processing apparatus 1 accesses this server to check whether the expiration date has expired. However, in this case, the procedure for confirming the expiration date becomes complicated, and the system becomes complicated. Since the audit software SW includes the expiration date unit 102 and the verification unit 103, it is not necessary to access such a server, so that security can be enhanced by a simple method.

When the authentication process is successful, the audit software SW performs the display process of the menu screen P2 and accepts the operation of the manager M (step S202).

FIG. 10 shows an example of the menu screen P2. The menu screen P2 includes buttons 121 to 127. The button 121 is operated when evaluating the quality system. The button 122 is operated when displaying the evaluation result of the quality system. The button 123 is operated when submitting the evaluation result of the quality system to the company B. The button 124 is operated when performing a confirmation test for the manufacturing process. The button 125 is operated when displaying the list of persons who have completed the confirmation test. The button 126 is operated when submitting the list of persons who have completed the confirmation test to the company B. The button 127 is operated when the audit software SW is terminated. The display processing unit 22 performs such display processing of the menu screen P2, and the input processing unit 21 performs input processing for accepting operations for the buttons 121 to 127.

When the button 121 is operated on the menu screen P2, the audit software SW performs the display processing of the respondent information input screen P3 for the evaluation of the quality system and accepts the operation of the manager M (step S203).

FIG. 11 shows an example of the respondent information input screen P3. The respondent information input screen P3 includes an information input field 131, a photo display field 132, and buttons 133 to 136. The information input field 131 is operated when inputting information about the company name to which the respondent (manager M in this example) belongs, the department to which the respondent belongs, the title, name, and e-mail address of the respondent, and a plurality of information input fields 131 are operated. Includes a text box for. In the photo display field 132, a photograph of the respondent's face taken by the camera 14 is displayed. The button 133 is operated when taking a facial photograph using the camera 14. The button 134 is operated when the camera 14 is used to retake a facial photograph. Button 135 is operated on the next step. The button 136 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing of the respondent information input screen P3, and the input processing unit 21 performs input processing for accepting operations for the information input field 131 and the buttons 133 to 136.

When the

buttons

133 and 134 are operated, the audit software SW takes a picture of the manager M who is operating the information processing device 1 (step S204). Specifically, the quality system evaluation unit 24 of the audit software SW controls the camera 14 to take a photograph of the face of the manager M who is operating the information processing apparatus 1. Then, the display processing unit 22 performs display processing for displaying the image of the photographed face photograph in the photograph display field 132.

When the button 135 is operated, the audit software SW performs display processing of the evaluation input screen P4 for evaluation of the quality system (step S205).

FIG. 12 shows an example of the evaluation input screen P4. The evaluation input screen P4 includes a question display field 141, evaluation buttons 142 to 145, and

buttons

146 and 147. In the question display field 141, a question for evaluation of the quality system is displayed. The question in the question display field 141 corresponds to the record R1 of the quality system check sheet data 31 (FIG. 3). The evaluation buttons 142 to 145 are operated when the manager M makes an evaluation. The evaluation button 142 is operated when the evaluation score is "0", the evaluation button 143 is operated when the evaluation score is "1", and the evaluation button 144 is operated when the evaluation score is "2". The evaluation button 145 is operated when the evaluation point is "3". The button 146 is operated when the manager M displays information about the evaluation criteria for performing the evaluation. The evaluation criteria include criteria information indicating which evaluation point should be given in which case. The manager M can perform an objective evaluation by performing the evaluation while confirming the evaluation criteria. The button 147 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing of the evaluation input screen P4, and the input processing unit 21 performs input processing for accepting operations for the evaluation buttons 142 to 145 and the

buttons

146 and 147.

The audit software SW uses this evaluation input screen P4 to ask the manager M a question about the quality system and accept the answer of the manager M (step S206). Specifically, the quality system evaluation unit 24 sequentially selects a plurality of records R1 one by one based on the quality system check sheet data 31, and the display processing unit 22 displays the records R1 based on the selected records R1. Processing is performed, and the input processing unit 21 receives an answer.

When the evaluation buttons 142 to 145 are operated, the quality system evaluation unit 24 confirms whether or not all the questions have been completed (step S207). Specifically, the quality system evaluation unit 24 confirms whether or not all the questions have been completed by confirming whether or not all the records R1 in the quality system check sheet data 31 have been selected. If the question has not been completed yet (“N” in step S207), the process returns to the process of step S206, and the processes of steps S206 and S207 are repeated until all the questions are completed.

When all the questions are completed (“Y” in step S207), the display processing unit 22 displays the menu screen P2 (FIG. 10).

When the button 122 is operated on the menu screen P2, the audit software SW performs the display processing of the evaluation result screen P5 showing the evaluation result of the quality system (step S208).

FIG. 13 shows an example of the evaluation result screen P5. The evaluation result screen P5 includes an aggregation result display field 151, an evaluation result display field 152, a respondent information display field 153, and a button 154. In the aggregation result display field 151, the aggregation result of the answers to the plurality of questions asked in step S206 is displayed. In the evaluation result display field 152, the system evaluation points calculated by using a predetermined formula based on the aggregated results of the responses and the system rank obtained based on the system evaluation points are displayed. The system rank is obtained based on the relationship between the system rank and the system evaluation point displayed on the right side of the evaluation result screen P5. In the respondent information display field 153, the information about the manager M input in step S203 and the image of the face photograph of the manager M taken in step S204 are displayed. The button 154 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing of the evaluation result screen P5, and the input processing unit 21 performs input processing for accepting an operation for the button 154.

By displaying the evaluation result screen P5 in this way, the evaluation result can be easily confirmed. Further, the auditor of the company B who confirms the image data DT1 (described later) obtained based on the evaluation result screen P5 by taking a face photograph of the manager M and displaying the face photograph on the evaluation result screen P5 It is possible to easily confirm the manager M of the company A.

When the button 154 is operated, the display processing unit 22 displays the menu screen P2 (FIG. 10).

When the button 124 is operated on the menu screen P2, the audit software SW performs display processing on the respondent information input screen P6 of the confirmation test for the manufacturing process, and accepts the operation of the worker W (step S209).

FIG. 14 shows an example of the respondent information input screen P6. The respondent information input screen P6 includes an information input field 161, a photo display field 162, and buttons 163 to 166. The information input field 161 is used to input information about the process name in charge of the respondent (worker W in this example), the role of the respondent, the name of the respondent, and the field of the confirmation test that the respondent intends to take. Manipulates on and contains multiple text boxes. In the photo display field 162, a photograph of the respondent's face taken by the camera 14 is displayed. The button 163 is operated when taking a facial photograph using the camera 14. The button 164 is operated when the camera 14 is used to retake a facial photograph. Button 165 is operated on the next step. The button 166 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing of the respondent information input screen P6, and the input processing unit 21 performs input processing for accepting operations for the information input field 161 and the buttons 163 to 166.

When the

buttons

163 and 164 are operated, the audit software SW takes a picture of the worker W who is operating the information processing device 1 (step S210). Specifically, the confirmation test execution unit 25 of the audit software SW controls the camera 14 to take a face photograph of the worker W who is operating the information processing apparatus 1. Then, the display processing unit 22 performs display processing for displaying the image of the photographed face photograph in the photograph display field 162.

When the button 165 is operated, the audit software SW performs display processing of the confirmation test screen P7 (step S211).

FIG. 15 shows an example of the confirmation test screen P7. The confirmation test screen P7 includes a question display field 171 and answer buttons 172 to 175, and a button 176. The question display field 171 displays a test question for the manufacturing process. In this example, the image related to the test question is displayed together with the test question. By displaying the image in this way, for example, the intention of the test question can be made clearer, and various test questions can be prepared. The answer buttons 172 to 175 are answer options, and are operated when the worker W gives an answer. The test question in the question display field 171 and the answers in the answer buttons 172 to 175 correspond to the record R2 of the confirmation test data 32 (FIG. 4). The button 176 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing of the confirmation test screen P7, and the input processing unit 21 performs input processing for accepting operations for the answer buttons 172 to 175 and the buttons 176.

The audit software SW presents a test question about the manufacturing process using this confirmation test screen P7, and accepts the answer of the worker W (step S212). Specifically, the confirmation test execution unit 25 sequentially selects a plurality of records R2 one by one based on the confirmation test data 32, and the display processing unit 22 performs display processing based on the selected records R2. Then, the input processing unit 21 accepts the answer.

When the answer buttons 172 to 175 are operated, the confirmation test execution unit 25 confirms whether or not all the test questions have been completed (step S213). Specifically, the confirmation test execution unit 25 confirms whether or not all the test questions have been completed by confirming whether or not all the records R2 in the confirmation test data 32 have been selected. If the test questions have not been completed yet (“N” in step S213), the process returns to the process of step S206, and the processes of steps S212 and S213 are repeated until all the test questions are completed.

When all the test questions are completed (“Y” in step S213), the confirmation test execution unit 25 confirms whether the answers to all the test questions are correct (step S214). Specifically, the confirmation test execution unit 25 confirms whether or not the answers to all the test questions are correct by comparing the answers to the test questions with the answers to the test questions included in the related data 33. ..

If the answers to all the test questions are not correct (“N” in step S214), the confirmation test execution unit 25 changes the question order and the option order (step S215).

FIG. 16 shows the operation of changing the order of questions and the order of choices. The confirmation test execution unit 25 sets the question order of the test questions using random numbers, and sets the order of choices for each of the plurality of test questions individually for each test question using random numbers.

Then, the flow returns to step S212. The confirmation test execution unit 25 repeats the processes of steps S212 to S215 until the answers to all the test questions are correct. As a result, for example, since the application order and the option order in the second confirmation test are different from the application order and the option order in the first confirmation test, it is difficult for the respondent to obtain the correct answer even if only the answer is remembered. .. Therefore, for example, cheating such as cheating can be prevented. In this case, the respondents will be able to understand and remember the correct answer to the test question, so that they can learn effectively while taking the confirmation test.

When the answers to all the test questions are correct (“Y” in step S214), the audit software SW takes a picture of the worker W operating the information processing apparatus 1 (step S216). Specifically, the confirmation test execution unit 25 of the audit software SW controls the camera 14 to take a face photograph of the worker W who is operating the information processing apparatus 1.

Next, the audit software SW confirms whether or not all the workers W have passed the confirmation test (step S217). If all the workers W have not yet undergone the confirmation test (“N” in step S217), the process returns to the process of step S209, and the confirmation test is performed on the next worker W. Then, the confirmation test execution unit 25 repeats the processes of steps S209 to S217 until all the workers W take the confirmation test and the answers to all the test questions of all the workers W are correct. As a result, the degree of understanding of all workers W can be effectively enhanced, and the quality of the manufactured article can be enhanced.

When all the workers W have undergone the confirmation test (“Y” in step S217), the display processing unit 22 displays the menu screen P2 (FIG. 10).

When the button 125 is operated on the menu screen P2, the audit software SW performs a display process of the graduate list screen P8 showing the graduate list of the confirmation test (step S218).

FIG. 17 shows an example of the graduate list screen P8. The graduate list screen P8 includes a list display field 181 and buttons 182 to 184. The list display field 181 displays information about the worker W whose test questions are all correct among the plurality of workers W who have undergone the confirmation test. In the list display field 181, a face photograph taken before taking the confirmation test in step S210 and a face photograph taken after taking the confirmation test in step S216 are displayed. As a result, for example, it is possible to confirm that the respondent has not been changed during the confirmation test, and it is possible to prevent so-called spoofing of the respondent. The button 182 is operated when the number of workers W who answered all the test questions correctly is large and cannot fit on one page. The button 183 is operated when displaying all the information of the plurality of workers W who have undergone the confirmation test. The button 184 is operated when returning to the menu screen P2 (FIG. 10). The display processing unit 22 performs such display processing on the graduate list screen P8, and the input processing unit 21 performs input processing for accepting operations for buttons 182 to 184.

By displaying it on the graduate list screen P8 in this way, it is possible to easily confirm the graduates of the confirmation test. In addition, an audit of company B to confirm the image data DT2 (described later) obtained based on the graduate list screen P8 by taking a face photograph of the worker W and displaying the face photograph on the graduate list screen P8. The person can easily confirm the worker W of the company A.

In the flowcharts of FIGS. 8A and 8B, all the processes are performed collectively after the audit software SW is started. However, as described above, for example, the audit software SW is temporarily terminated in the middle, for example, the following. It is also possible to start the audit software SW again every day and continue the process. In this case, for example, only some workers W may have completed the confirmation test. In this case, for example, when the button 184 is operated, as shown in FIG. 18, the confirmation test result screen P9 showing all the information of the plurality of workers W who have undergone the confirmation test is displayed. The confirmation test result screen P9 includes a display field 191 and

buttons

192 and 193. In the display field 191, the scores (correct answer rate) of each of the plurality of workers W are displayed. As a result, the manager M can grasp the progress of the confirmation test and which worker W has what degree of understanding.

Next, the quality system evaluation unit 24 corrects the evaluation result of the quality system in step S208 based on the result of the confirmation test (step S219). Specifically, the quality system evaluation unit 24 can correct the system evaluation points shown on the evaluation result screen P5 (FIG. 13) with the average points of a plurality of workers W who have undergone the confirmation test. For example, when the average score is 80 points, the quality system evaluation unit 24 corrects the system evaluation points by multiplying the system evaluation points by "0.8".

After that, when the button 122 is operated again on the menu screen P2 (FIG. 10), the audit software SW performs the display processing of the evaluation result screen P10 showing the evaluation result of the quality system (step S220). In this evaluation result screen P10, the evaluation result screen P5 (FIG. 13) is modified based on the result of the confirmation test.

FIG. 19 shows an example of the evaluation result screen P10. The evaluation result screen P10 includes an evaluation result display field 202. In the evaluation result display field 202, in addition to the system evaluation points and system ranks shown on the evaluation result screen P5 (FIG. 13), the corrected system evaluation points and system ranks are displayed. In this example, the quality system evaluation unit 24 corrects the system evaluation points to 72 points by multiplying the system evaluation points (90 points) shown on the evaluation result screen P5 (FIG. 13) by "0.8". is doing. As a result, the system evaluation score, which is the self-scoring by the manager M, is corrected by the understanding level of the worker W, so that the reliability as a parameter for evaluating the quality can be increased.

Then, when the button 123 is operated on the menu screen P2 (FIG. 10), the audit software SW generates the image data DT1 showing the evaluation result screen P9 shown in FIG. 19 (step S221). Specifically, the quality system evaluation unit 24 generates the image data DT1 by generating a so-called hard copy of the evaluation result screen P9 shown in FIG. In this way, since the hard copy of the evaluation result screen P9 is generated, the possibility that the data is rewritten can be reduced.

Further, when the button 126 is operated on the menu screen P2 (FIG. 10), the audit software SW generates the image data DT2 showing the graduate list screen P8 shown in FIG. 17 (step S222). Specifically, the confirmation test execution unit 25 generates the image data DT2 by generating a so-called hard copy of the graduate list screen P8 shown in FIG. In this way, since the hard copy of the evaluation result screen P9 is generated, the possibility that the data is rewritten can be reduced.

This is the end of this flow.

After that, the manager M of the company A transmits the quality audit data DT including these image data DT1 and DT2 to the company B as shown in step S108 of FIG. Then, as shown in step S109, the auditor of company B performs an online audit using this quality audit data DT as evidence. In this online audit, for example, the manager M of the company A photographs a plurality of workers W in the manufacturing line and the manufacturing process using a WEB (World Wide Web) camera, and the auditor of the company B photographs the captured images. Audit while watching. At that time, the auditor of the company B is actually the worker W who has undergone the confirmation test by comparing the facial photographs of the manager M and the plurality of workers W included in the quality audit data DT with the photographed image. You can confirm that you are working on the production line. Further, the auditor of the company B can ask various questions to the manager M and the worker W as needed. In this way, the auditor of company B can perform the audit remotely without going to the factory where the goods are manufactured.

As described above, in the information processing apparatus 1, as shown in steps S206 and S207, for example, a plurality of questions about the organizational structure are sequentially presented, the first answer to the plurality of questions is accepted, and the first answer is used. The first process of evaluating based on is performed. Then, for example, as shown in steps S212 to S217, a presentation process for sequentially presenting a plurality of test questions to each of a plurality of respondents (for example, worker W), and a second answer to the plurality of test questions. The second process including the acceptance process for accepting the message and the confirmation process for confirming whether the second answer is correct is performed. This second process includes repeating the presentation process, the reception process, and the confirmation process until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. As a result, in the information processing apparatus 1, the degree of understanding of all the workers W can be effectively enhanced, and the quality of the manufactured article can be enhanced. For example, if there is no such audit software SW, the auditor of company B goes to the factory where the goods are manufactured and checks the educational records of the worker W. However, in this case, it is difficult for the auditor to fully grasp the understanding level of the worker W. In the information processing apparatus 1, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions is correct, so that the auditor can check the understanding level of the worker W. Can be fully grasped. This can improve the convenience of the auditor.

[effect]
As described above, in the present embodiment, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. , The convenience of the auditor can be improved.

Although the present technique has been described above with reference to the embodiments, the present technique is not limited to these embodiments and can be modified in various ways.

For example, the technique has been applied to, but not limited to, quality audits of manufactured goods, for example, for learning and exams at schools and companies, and for learning and exams for qualifications. Can be done. Further, for example, it can be applied to inspection and inspection of equipment and vehicles.

It should be noted that the effects described in the present specification are merely examples and are not limited, and other effects may be obtained.

Note that this technology can be configured as follows. According to this technique having the following configuration, the convenience of the auditor can be enhanced.

(1)
A plurality of questions about the organizational structure are presented in sequence, a first answer to the plurality of questions is accepted, and a first process of performing an evaluation based on the first answer is performed.
The presentation process of sequentially presenting a plurality of test questions to each of the plurality of respondents belonging to the organization, the reception process of accepting the second answer to the plurality of test questions, and the second answer are correct answers. Including performing a second process including a confirmation process to confirm whether or not
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit methods including.
(2)
The presentation process includes presenting a plurality of options for each of the plurality of test questions.
The acceptance process includes accepting a result selected from the plurality of options.
The second process includes setting the presentation order of the plurality of test questions and the presentation order of the plurality of options each time the presentation process, the reception process, and the confirmation process are repeated. The audit method described in.
(3)
The audit method according to (1) or (2) above, wherein the presentation process includes presenting an image relating to one of the plurality of test questions.
(4)
The second process includes a display process of displaying one or more respondents whose correct answer is the second answer to all of the plurality of test questions among the plurality of respondents (1). The audit method described in any of (3).
(5)
In the second process, each of the plurality of respondents is photographed before presenting the plurality of test questions to generate a first photographic image, and after presenting the plurality of test questions. Including generating a second photographic image by taking a picture,
The audit method according to (4), wherein the display process includes displaying the first photographic image and the second photographic image of the one or more respondents.
(6)
The audit method according to (4) or (5) above, wherein the second process includes generating image data indicating the display content of the display process.
(7)
The audit method according to any one of (1) to (6) above, wherein the second process includes displaying the correct answer rate of each of the plurality of respondents.
(8)
Further including a third process,
The first process includes obtaining an evaluation value based on the first answer.
The audit method according to any one of (1) to (7) above, wherein the third process includes correcting the evaluation value based on the result of the confirmation process in the second process.
(9)
The audit method according to any one of (1) to (8) above, wherein the first process includes a display process for displaying the result of evaluation performed based on the first answer.
(10)
The first process includes generating a photographic image by taking a picture of a respondent who gives the first answer to the plurality of questions.
The audit method according to (9) above, wherein the display process includes displaying the photographic image.
(11)
The audit method according to (9) or (10) above, wherein the first process includes generating image data indicating the display content of the display process.
(12)
The first process according to any one of (1) to (11), wherein the first process includes displaying reference information that serves as an evaluation criterion when the respondent answers the plurality of questions in the first answer. Audit method.
(13)
(1) The above-mentioned (1) further includes an expiration date information about an expiration date in which the first process and the second process can be performed, and an authentication process using a password including verification information for verifying the expiration date. The audit method according to any one of (12).
(14)
The first process and the second process are performed by executing an executable file.
The audit method according to any one of (1) to (13), wherein the data for the plurality of questions and the plurality of test questions are stored in a data file.
(15)
User interface and
A first method in which a plurality of questions about an organization's structure are sequentially presented using the user interface, a first answer to the plurality of questions is received using the user interface, and an evaluation is performed based on the first answer. Processing, presentation processing in which a plurality of test questions are sequentially presented to each of a plurality of respondents belonging to the organization using the user interface, and a first method for the plurality of test questions via the user interface. It is provided with a processing unit that performs a second process including a reception process for accepting the answer of 2 and a confirmation process for confirming whether or not the second answer is correct.
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit equipment including.
(16)
A first process in which a plurality of questions about the organizational structure are sequentially presented, a first answer to the plurality of questions is accepted, and an evaluation is performed based on the first answer.
The presentation process of sequentially presenting a plurality of test questions to each of the plurality of respondents belonging to the organization, the reception process of accepting the second answer to the plurality of test questions, and the second answer are correct answers. Have the computer perform a second process, including a confirmation process to see if it exists,
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit program including.

This application claims priority on the basis of Japanese Patent Application No. 2020-202131 filed on December 4, 2020 at the Japan Patent Office, and this application is made by reference to all the contents of this application. Invite to.

Those skilled in the art may conceive various modifications, combinations, sub-combinations, and changes, depending on design requirements and other factors, which are included in the claims and their equivalents. It is understood that it is a person skilled in the art.

Claims

A plurality of questions about the organizational structure are presented in sequence, a first answer to the plurality of questions is accepted, and a first process of performing an evaluation based on the first answer is performed.
The presentation process of sequentially presenting a plurality of test questions to each of the plurality of respondents belonging to the organization, the reception process of accepting the second answer to the plurality of test questions, and the second answer are correct answers. Including performing a second process including a confirmation process to confirm whether or not
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit methods including.
The presentation process includes presenting a plurality of options for each of the plurality of test questions.
The acceptance process includes accepting a result selected from the plurality of options.
The first aspect of the present invention includes setting the presentation order of the plurality of test questions and the presentation order of the plurality of options each time the presentation process, the reception process, and the confirmation process are repeated. The audit method described.
The audit method according to claim 1, wherein the presentation process includes presenting an image relating to one of the plurality of test questions.
The second process is claimed in claim 1, which includes a display process of displaying one or more respondents whose second answer is correct for all of the plurality of test questions among the plurality of respondents. The audit method described.
In the second process, each of the plurality of respondents is photographed before presenting the plurality of test questions to generate a first photographic image, and after presenting the plurality of test questions. Including generating a second photographic image by taking a picture,
The audit method according to claim 4, wherein the display process includes displaying the first photographic image and the second photographic image of the one or more respondents.
The audit method according to claim 4, wherein the second process includes generating image data indicating the display content of the display process.
The audit method according to claim 1, wherein the second process includes displaying the correct answer rate of each of the plurality of respondents.
Further including a third process,
The first process includes obtaining an evaluation value based on the first answer.
The audit method according to claim 1, wherein the third process includes correcting the evaluation value based on the result of the confirmation process in the second process.
The audit method according to claim 1, wherein the first process includes a display process for displaying the result of an evaluation performed based on the first answer.
The first process includes generating a photographic image by taking a picture of a respondent who gives the first answer to the plurality of questions.
The audit method according to claim 9, wherein the display process includes displaying the photographic image.
The audit method according to claim 9, wherein the first process includes generating image data indicating the display content of the display process.
The audit method according to claim 1, wherein the first process includes displaying standard information that serves as an evaluation standard when the respondent answers the plurality of questions in the first answer.
Claim 1 further includes an expiration date information about an expiration date on which the first process and the second process can be performed, and an authentication process using a password including verification information for verifying the expiration date. The audit method described.
The first process and the second process are performed by executing an executable file.
The audit method according to claim 1, wherein the data for the plurality of questions and the plurality of test questions are stored in a data file.
User interface and
A first method in which a plurality of questions about an organization's structure are sequentially presented using the user interface, a first answer to the plurality of questions is received using the user interface, and an evaluation is performed based on the first answer. Processing, presentation processing in which a plurality of test questions are sequentially presented to each of a plurality of respondents belonging to the organization using the user interface, and a first method for the plurality of test questions via the user interface. It is provided with a processing unit that performs a second process including a reception process for accepting the answer of 2 and a confirmation process for confirming whether or not the second answer is correct.
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit equipment including.
A first process in which a plurality of questions about the organizational structure are sequentially presented, a first answer to the plurality of questions is accepted, and an evaluation is performed based on the first answer.
The presentation process of sequentially presenting a plurality of test questions to each of the plurality of respondents belonging to the organization, the reception process of accepting the second answer to the plurality of test questions, and the second answer are correct answers. Have the computer perform a second process, including a confirmation process to see if it exists,
In the second process, the presentation process, the reception process, and the confirmation process are repeated until the second answer to all of the plurality of test questions of each of the plurality of respondents is correct. Audit program including.