WO2021142834A1

WO2021142834A1 - Emergency call method, terminal device, and server

Info

Publication number: WO2021142834A1
Application number: PCT/CN2020/072997
Authority: WO
Inventors: 许乾桥; 杜政
Original assignee: 深圳市鑫王牌科技发展有限公司
Priority date: 2020-01-19
Filing date: 2020-01-19
Publication date: 2021-07-22

Abstract

Disclosed are an emergency call method, a terminal device, and a server. The method comprises: determining whether an input operation on a first terminal device triggers an emergency call mode; if the input operation triggers the emergency call mode, sending an SOS request message to a server; and if an instruction message sent by the server is received within a preset time period, sending emergency call information collected by the first terminal device to the server, such that the server sends the emergency call information to all other terminal devices in an emergency call intercom group. By means of group intercom, emergency call information of an SOS initiator is sent in real time to all other devices in an emergency call intercom group, and the emergency call information can provide more useful information for rescue, such that someone seeking help can quickly obtain effective help.

Description

Emergency calling method, terminal equipment and server

Technical field

The present invention relates to the field of communication technology, in particular to an emergency calling for help method, terminal equipment and server.

Background technique

With the development of mobile terminals, calling for help has become a basic function of mobile terminals. It can provide users with a convenient way to call for help in emergency situations, such as sudden illnesses of the elderly living alone at home, accidents encountered during outdoor exploration, and trapped due to earthquakes, fires and other reasons.

The current emergency call for help function in the mobile terminal is usually implemented in the following way: when the user triggers an emergency call for help, a fixed format short message is sent to the preset emergency contacts for help. Emergency contacts can only passively receive short messages sent by helpers, and it is very likely that they missed the rescue opportunity because they missed the short message; the short message carries limited information, which brings certain difficulties to the rescue. Eventually, the help-seekers cannot get effective help quickly.

technical problem

In order to solve the above-mentioned problems, the present invention mainly provides an emergency call for help method, terminal equipment and server, so that help seekers can quickly obtain effective help.

Technical solutions

According to the first aspect, an embodiment provides an emergency call for help method, which is applied to a first terminal device, and includes:

Judging whether the input operation on the first terminal device triggers an emergency call for help mode;

If the input operation triggers the emergency call for help mode, sending an SOS request message to the server, where the SOS request message includes the identification information of the SOS initiator;

If the instruction message sent by the server is received within the preset time period, the emergency call information collected by the first terminal device is sent to the server, so that the server sends the emergency call information to the emergency call pair Talk to all other terminal devices in the group, the indication message is used to indicate that the SOS request of the SOS initiator is responded to, and the emergency call intercom group includes the first terminal device and all responding to the SOS initiation For the terminal device requested by the party’s SOS, the emergency call information includes at least one of sound information, location information, and image information.

According to a second aspect, an embodiment provides an emergency call for help method, which is applied to a second terminal device, and includes:

Receiving a distress message sent by the server, the distress message carrying identification information of the SOS initiator;

Displaying the identification information of the SOS initiator according to the distress message, and prompting the user through at least one of sound information, light information, vibration information, and image information;

If the user's confirmation operation is received, a response message is sent to the server, so that the server adds the second terminal device to the emergency call intercom group of the SOS initiator, and the response message is used to indicate The second terminal device responds to the SOS request of the SOS initiator;

Receiving emergency call for help information sent by the server, where the emergency call for help information includes at least one of sound information, location information, and image information.

According to the third aspect, an embodiment provides an emergency call for help method applied to a server, including:

Receiving an SOS request message sent by the first terminal device, where the SOS request message includes the identification information of the SOS initiator;

Sending, according to the SOS request message, a distress message to all online terminal devices in the emergency contact list of the SOS initiator, where the distress message carries the identification information of the SOS initiator;

If a response message sent by at least one terminal device is received within a preset time period, the terminal device is added to the emergency call intercom group of the SOS initiator, and an instruction message is sent to the first terminal device, The indication message is used to indicate that the SOS request of the SOS initiator is responded, and the emergency call intercom group includes the first terminal device and all terminal devices that respond to the SOS request of the SOS initiator;

Receive the emergency call for help information sent by the first terminal device, and send the emergency call for help information to all other terminal devices in the emergency call for help intercom group, the emergency call for help information includes sound information, location information, and images At least one of the information.

According to a fourth aspect, an embodiment provides a terminal device, including: at least one processor and a memory;

The memory stores computer execution instructions;

The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the emergency call for help method according to the first aspect or the emergency call for help method according to the second aspect.

According to a fifth aspect, an embodiment provides a server, including: at least one processor and a memory;

The memory stores computer execution instructions;

The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the emergency call for help method according to the third aspect.

According to a sixth aspect, an embodiment provides a computer-readable storage medium, wherein the computer-readable storage medium stores computer-executable instructions, and the computer-executable instructions are used to implement The emergency call for help method as described in any one of the above.

Beneficial effect

According to the emergency call for help method, terminal device and server of the above embodiment, the emergency call for help mode is triggered by determining whether the input operation on the first terminal device triggers the emergency call for help mode; if the input operation triggers the emergency call for help mode, an SOS request message is sent to the server; if it is preset If the instruction message sent by the server is received within the time period, the emergency call information collected by the first terminal device is sent to the server, so that the server sends the emergency call information to all other terminal devices in the emergency call intercom group. Through group intercom, the emergency call information of the SOS initiator is sent to all other devices in the emergency call intercom group in real time. The emergency call information can provide more useful information for rescue, so that the seeker can quickly obtain effective help .

Description of the drawings

FIG. 1 is a schematic structural diagram of a terminal device provided by an embodiment of the present invention;

Figure 2 is a schematic structural diagram of a server provided by an embodiment of the present invention;

3 is a schematic diagram of a network topology of an execution environment of an emergency call for help method according to an embodiment of the present invention;

4A, 4B, and 4C are respectively schematic diagrams of a registration/login interface, an information setting interface, and an emergency contact list interface provided by an embodiment of the present invention;

FIG. 5 is a signaling flowchart of an emergency call for help method according to an embodiment of the present invention;

6A, 6B, and 6C are schematic diagrams of providing an SOS pre-launch interface, a waiting interface, and a distress interface, respectively, according to an embodiment of the present invention;

FIG. 7 is a flowchart of an emergency call for help method applied to a first terminal device according to an embodiment of the present invention;

FIG. 8 is a flowchart of an emergency call for help method applied to a first terminal device according to another embodiment of the present invention;

FIG. 9 is a flowchart of an emergency call for help method applied to a second terminal device according to an embodiment of the present invention;

FIG. 10 is a flowchart of an emergency call for help method applied to a server according to an embodiment of the present invention;

11A and 11B are respectively schematic diagrams of the emergency call for help connection interface of the help-seeking terminal and the rescue terminal according to an embodiment of the present invention.

Embodiments of the present invention

Hereinafter, the present invention will be further described in detail through specific embodiments in conjunction with the drawings. Among them, similar elements in different embodiments use related similar element numbers. In the following embodiments, many detailed descriptions are used to make this application better understood. However, those skilled in the art can easily realize that some of the features can be omitted under different circumstances, or can be replaced by other elements, materials, and methods. In some cases, some operations related to this application are not shown or described in the specification. This is to avoid the core part of this application being overwhelmed by excessive descriptions. For those skilled in the art, these are described in detail. Related operations are not necessary, they can fully understand the related operations based on the description in the manual and the general technical knowledge in the field.

In addition, the features, operations, or features described in the specification can be combined in any appropriate manner to form various implementations. At the same time, the steps or actions in the method description can also be sequentially exchanged or adjusted in a manner obvious to those skilled in the art. Therefore, the various sequences in the specification and the drawings are only for clearly describing a certain embodiment, and are not meant to be a necessary sequence, unless a certain sequence is required to be followed unless otherwise stated.

The serial numbers assigned to the components herein, such as "first", "second", etc., are only used to distinguish the described objects and do not have any sequence or technical meaning. The "connection" and "connection" mentioned in this application include direct and indirect connection (connection) unless otherwise specified.

Referring to FIG. 1, the terminal device provided by an embodiment of the present invention may include one or more of the following components: processing component 101, memory 102, power supply component 104, multimedia component 106, audio component 103, input/output (I/O) Interface 108, sensor component 107, and communication component 105. The terminal equipment includes, but is not limited to, smart phones, tablet devices, computers, digital broadcasting terminals, messaging devices, personal digital assistants, etc.

The processing component 101 generally controls the overall operations of the terminal device, such as operations associated with display, telephone calls, data communication, camera operations, and recording operations. The processing component 101 may include one or more processors 1011 to execute instructions to implement all or part of the steps of the emergency call method applied to the terminal device provided by the embodiment of the present invention. In addition, the processing component 101 may include one or more modules to facilitate the interaction between the processing component 101 and other components. For example, the processing component 101 may include a multimedia module to facilitate the interaction between the multimedia component 106 and the processing component 101.

The memory 102 is configured to store various types of data to support operations on the terminal device. Examples of these data include instructions for any application or method operated on the terminal device, contact data, phone book data, messages, pictures, videos, etc. The memory 102 can be implemented by any type of volatile or non-volatile storage device or a combination thereof, such as static random access memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable and Programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic disk or optical disk. In this embodiment, a computer program is stored in the memory 102, and the computer program can be executed by the processor 1011 to implement the technical solution of the embodiment of the emergency call method applied to the terminal device.

The power supply component 104 provides power for various components of the terminal device. The power supply component 104 may include a power management system, one or more power supplies, and other components associated with generating, managing, and distributing power for terminal devices.

The multimedia component 106 includes a screen that provides an output interface between the terminal device and the user. In some embodiments, the screen may include a liquid crystal display (LCD) and a touch panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive input signals from the user. The touch panel includes one or more touch sensors to sense touch, sliding, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure related to the touch or slide operation. In some embodiments, the multimedia component 106 includes a front camera and/or a rear camera. When the terminal device is in an operation mode, such as a shooting mode or a video mode, the front camera and/or the rear camera can receive external multimedia data. Each front camera and rear camera can be a fixed optical lens system or have focal length and optical zoom capabilities.

The audio component 103 is configured to output and/or input audio signals. For example, the audio component 103 includes a microphone (MIC). When the terminal device is in an operating mode, such as an emergency call for help mode, the microphone is configured to receive external audio signals. The received audio signal can be further stored in the memory 102 or sent via the communication component 105. For example, the voice signal sent by the helper and the sound information of the environment in which the helper is located can be collected through a microphone, and then sent to the server via the communication component 105. In some embodiments, the audio component 103 further includes a speaker for outputting audio signals, for example, the received sound information can be played through the speaker.

The I/O interface 108 provides an interface between the processing component 101 and a peripheral interface module. The above-mentioned peripheral interface module may be a keyboard, a click wheel, a button, and the like. These buttons may include, but are not limited to: home button, volume button, start button, and lock button. The terminal device provided in this embodiment may further include an SOS button for triggering the terminal device to enter the emergency call mode. The SOS button may be a red recessed button, and SOS identification information may also be set on the SOS button. The red color makes the SOS button more eye-catching. Compared with the convex button, the concave button can effectively avoid false triggering.

The sensor component 107 includes one or more sensors, which are used to provide various aspects of state evaluation for the terminal device. For example, the sensor component 107 can detect the open/close state of the terminal device, the relative positioning of components, such as the display and keypad of the terminal device, and the sensor component 107 can also detect the position change of the terminal device or a component of the terminal device. , The presence or absence of contact between the user and the terminal device, the orientation or acceleration/deceleration of the terminal device, and the temperature change of the terminal device. The sensor assembly 107 may include a proximity sensor configured to detect the presence of nearby objects when there is no physical contact. The sensor component 107 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor component 107 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor or a temperature sensor.

The communication component 105 is configured to facilitate wired or wireless communication between the terminal device and other devices. In this embodiment, the communication component 105 is used to implement the interaction between the terminal device and the cloud server. Terminal devices can access wireless networks based on communication standards, such as WiFi, 2G, 3G, or 4G, or a combination of them. In an exemplary embodiment, the communication component 105 receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 105 further includes a near field communication (NFC) module to facilitate short-range communication. For example, the NFC module can be implemented based on radio frequency identification (RFID) technology, infrared data association (IrDA) technology, ultra-wideband (UWB) technology, Bluetooth (BT) technology and other technologies.

In an exemplary embodiment, the terminal device may be implemented by one or more application specific integrated circuits (ASIC), digital signal processors (DSP), digital signal processing devices (DSPD), programmable logic devices (PLD), field programmable Implemented by gate array (FPGA), controller, microcontroller, microprocessor or other electronic components, used to implement the technical solution of the emergency call method applied to terminal equipment.

Please refer to FIG. 2, the server 20 provided by the embodiment of the present invention may include: a memory 201, a processor 202, and a bus 203. Wherein, the bus 203 is used to realize the connection between various components.

A computer program is stored in the memory 201, and when the computer program is executed by the processor 202, the technical solution of the embodiment of the emergency calling method applied to the server can be implemented.

Among them, the memory 201 and the processor 202 are directly or indirectly electrically connected to realize data transmission or interaction. For example, these elements may be electrically connected to each other through one or more communication buses or signal lines, for example, they may be connected through a bus 203. The memory 201 stores a computer program that implements the emergency call for help method applied to the server, including at least one software function module that can be stored in the memory 201 in the form of software or firmware. The processor 202 runs the software program stored in the memory 201 and Module to perform various functional applications and data processing.

The memory 201 may be, but is not limited to, a random access memory (Random Access Memory, referred to as: RAM), read-only memory (Read Only Memory, referred to as ROM, Programmable Read-Only Memory (Programmable Read-Only Memory, referred to as PROM, Erasable Programmable Read-Only Memory (Erasable Programmable Read-Only Memory, referred to as EPROM), Electrically Erasable Read-Only Memory (Electric Erasable Programmable Read-Only Memory, referred to as EEPROM) and so on. The memory 201 is used to store a program, and the processor 202 executes the program after receiving an execution instruction. Further, the software programs and modules in the memory 201 may also include an operating system, which may include various software components and/or drivers for managing system tasks (such as memory management, storage device control, power management, etc.), and It can communicate with various hardware or software components to provide an operating environment for other software components.

The processor 202 may be an integrated circuit chip with signal processing capability. The aforementioned processor 202 may be a general-purpose processor, including a central processing unit (Central Processing Unit, CPU for short), a network processor (Network Processor, referred to as: NP) and so on. The methods, steps, and logical block diagrams disclosed in the embodiments of the present invention can be implemented or executed. The general-purpose processor may be a microprocessor or the processor may also be any conventional processor or the like. It can be understood that the structure of FIG. 2 is only for illustration, and may also include more or less components than that shown in FIG. 2, or have a different configuration from that shown in FIG. 2. The components shown in FIG. 2 may be implemented by hardware and/or software.

It should be noted that the server provided in this embodiment includes, but is not limited to, a single network server, a server group composed of multiple network servers, or a cloud composed of a large number of computers or network servers based on cloud computing, where cloud computing is distributed computing. A kind of super virtual computer composed of a group of loosely coupled computers.

The terminal equipment and the server provided by the present invention are respectively described above, and the execution environment of the emergency call for help method provided by the present invention will be described below. Please refer to FIG. 3, the entire execution environment may include: at least one server 20 and multiple terminal devices 10. The terminal device 10 and the server 20 can communicate through the first communication network 301 and/or the second communication network 302. The first communication network 301 may be, for example, a mobile communication network, and the second communication network 302 may be, for example, a wireless local area network (Wireless local area network). Local Area Network, referred to as WLAN). The terminal device 10 may use the terminal device provided in the embodiment shown in FIG. 1, and the server 20 may use the server provided in the embodiment shown in FIG. 2. The number of servers 20 is positively correlated with the number of users. It should be noted that in the process of making an emergency call for help, the multiple terminal devices 10 can be divided into a first terminal device and a second terminal device. Wherein, initiating an SOS request, the terminal device 10 serving as the help-seeking terminal is the first terminal device; receiving the help-seeking message and responding to the SOS request, the terminal device 10 serving as the rescue terminal is the second terminal device.

Before making an emergency call, the user needs to register first. Registered users need to log in when using emergency calls. Please refer to the registration/login interface shown in Figure 4A. When the user uses it for the first time, he can click the "Register" button to register. For example, you can complete the registration by entering the phone number and SMS verification code, and other users can enter according to the user registration. The local number of the user initiates a call for help to the user. Registered users can click the "Login" button to log in using their registered information. In some embodiments, the registration/login interface shown in FIG. 4A can be entered by, for example, clicking the SOS menu in the mobile phone setting menu, long pressing the SOS physical button, or clicking the SOS APP in the desktop launcher.

After registration, it is also necessary to set relevant information, which may specifically include: setting the identification information of the SOS initiator and the emergency contact list, and synchronizing the emergency contact list of the SOS initiator to the server. The identification information includes but is not limited to phone number, name, image, etc. When initiating an emergency call for help, the identification information of the SOS initiator can be sent to the SOS receiver so that the SOS receiver can identify the helper and determine whether to assist. The emergency contact list may include multiple emergency contacts. Taking into consideration the reliability and performance factors of emergency calls, the emergency contact list may include at least 5 emergency contacts and at most 10 emergency contacts. After setting the relevant information, the set information is synchronized to the server, that is, the server can learn the identification information initiated by each SOS, the emergency contact list of the SOS initiator, and the corresponding relationship between them. The SOS initiator can also obtain the status information of each emergency contact in the emergency contact list through the server. Whenever the emergency contact list of the SOS initiator changes, it needs to be synchronized to the server. The status information of the emergency contact in this application may include online status and offline status. The so-called emergency contact person who is online refers to the emergency contact person who has been registered and is currently logged in; the so-called emergency contact person who is offline refers to the emergency contact person who is not registered or is registered but not currently logged in.

Please refer to the information setting interface shown in Figure 4B, and click on the avatar area in the upper left corner of the interface to set your own image. The image can be imported through the album or obtained through the camera of the terminal equipment; click "User name" , You can edit the user's name, nickname, etc.; the phone number of the phone is displayed in the "Phone Number", which is the registered/login number and cannot be modified. Click the "+" symbol below to add emergency contacts. Emergency contacts can be imported through the phone book or added according to the user's input operation. The emergency contact list includes 5-10 emergency contacts.

Please refer to the emergency contact list interface shown in Figure 4C. The emergency contact list shown in the figure includes 5 emergency contacts A, B, C, D, and E. The right side of each emergency contact is marked in text Status information of each emergency contact. When you click the online emergency contact A, you can initiate a one-to-one emergency call to A through the server; when you click the offline emergency contact E, you can dial the number of E.

Fig. 5 is a signaling flowchart of an emergency call for help provided by an embodiment of the present invention. Wherein, the first terminal device initiates an SOS request, and the second terminal device is any terminal device that responds to the SOS request. As shown in Figure 5, the emergency call for help method provided in this embodiment may include:

S501: The first terminal device determines whether the user's input operation on the first terminal device triggers an emergency call for help mode.

In this embodiment, the user's input operations on the first terminal device include but are not limited to the following types: keys, touch screen, voice, and gestures based on spatial position sensing. These input operations can be used to trigger the emergency call mode. Specifically, as long as it is determined that these input operations meet certain conditions, the emergency call for help mode can be triggered. The above-mentioned certain conditions can be a preset mode, but it is not limited to this. All input operations that can cause the emergency call mode to be triggered should be regarded as meeting the above-mentioned certain conditions.

The emergency call mode can be triggered by a button, for example. The first terminal device may be provided with an SOS button, and the SOS button may be a red recessed button. When a preset operation on the SOS button of the first terminal device is received, an emergency call for help mode is triggered. Among them, the preset operation can be that the number of times the SOS button is pressed within the preset time period reaches the preset number of times threshold, such as repeating the key more than or equal to 5 times within 2 seconds; it can also be that the duration of pressing the SOS button reaches the preset time Threshold, such as pressing the SOS button for more than 5 seconds. The set times threshold and time threshold are both to prevent misoperation from triggering the emergency call for help mode.

The emergency call mode can be triggered by, for example, a touch screen. If it is detected that the user's sliding track on the screen forms an "SOS" pattern, the emergency call mode is triggered; if it is detected that the user clicks on an online emergency contact on the emergency contact list interface, the emergency call mode is triggered.

The emergency call mode can also be triggered by a voice command, for example. If it is detected that the voice command input by the user matches the preset voice command based on the voice recognition technology, the emergency call for help mode is triggered.

It should be noted that the triggering of the emergency call for help mode is not affected by the operating state of the first terminal device. Whether the first terminal device is in the locked state or the unlocked state, the power-on state or the power-off state, the emergency call for help mode can be triggered. It is understandable that in the shutdown state, the emergency call mode is limited to being triggered by a button. When the first terminal device receives a key operation that can trigger the emergency call mode in the shutdown state, it first executes the conventional power-on initialization process, and then triggers the emergency call mode.

S502: If the input operation triggers the emergency call mode, the first terminal device sends an SOS request message to the server, and the SOS request message includes the identification information of the SOS initiator.

In order to avoid false triggering of the emergency call for help, before sending the SOS request message to the server, the first terminal device enters the SOS pre-start state, and the user is allowed to terminate the emergency call in the SOS pre-start state. The first terminal device displays the SOS pre-launch interface as shown in FIG. 6A in the SOS pre-launch state, and at the same time reminds the user through at least one of playing a warning sound, flashing a flash, vibrating a motor, and performing a 5-second countdown. When the user realizes that the emergency call mode is triggered by mistake, he can terminate the emergency call by clicking the SOS icon in the interface. If the user's cancellation operation is not detected at the end of the 5-second countdown, the SOS request message is sent to the server.

After sending the SOS request message to the server, the first terminal device enters the waiting interface and waits for the emergency contact to respond to the SOS request of the first terminal device. Please refer to the waiting interface of the SOS initiator shown in FIG. 6B. In order to avoid waiting indefinitely and delaying rescue, the waiting interface usually only lasts for a preset period of time, such as 60 seconds. In the waiting interface, when it is detected that the user has touched the cancel icon at the bottom of the interface, the emergency call for help is terminated.

S503: The server receives the SOS request message sent by the first terminal device, where the SOS request message includes identification information of the SOS initiator.

S504. The server sends a help message to the second terminal device according to the SOS request message. The second terminal device is an online terminal device in the emergency contact list of the SOS initiator, and the help message carries the identification information of the SOS initiator.

Since the server has obtained the emergency contact list of each user in advance, after receiving the SOS request message, it can obtain the emergency contact list of the SOS initiator according to the identification information of the SOS initiator included in the SOS request message, and determine each The status information of the emergency contact.

The server sends a distress message to all online terminal devices in the emergency contact list of the SOS initiator. The second terminal device is any one of the terminal devices in the online state in the emergency contact list of the SOS initiator. Taking the emergency contact list shown in FIG. 4C as an example, the second terminal device may be any one of A, B, and C. The help message carries the identification information of the SOS initiator, so that the SOS receiver can identify the helper according to the identification information of the SOS initiator.

S505: The second terminal device receives the distress message sent by the server, where the distress message carries the identification information of the SOS initiator.

S506: The second terminal device displays the identification information of the SOS initiator according to the distress message, and prompts the user through at least one of sound information, light information, vibration information, and image information.

After receiving the distress message sent by the server, the second terminal device can start the distress interface. Please refer to the distress interface of the SOS receiver shown in FIG. 6C. Since the help message carries the identification information of the SOS initiator, the second terminal device can obtain the name, telephone number, and image of the helper according to the identification information of the SOS initiator, and display them on the help interface. At the same time, the user is prompted by at least one of sound information, light information, vibration information, and image information. The prompt can last for a preset time, such as continuous prompting for 60 seconds, which can effectively prevent the SOS receiver from missing the SOS request from the SOS initiator .

In order to avoid accidentally hanging up the SOS request of the SOS initiator, only a switch-on button is provided in the help interface of the second terminal device, and hanging up is not allowed.

S507. If the second terminal device receives the user's confirmation operation, the second terminal device sends a response message to the server, so that the server adds the second terminal device to the emergency call intercom group of the SOS initiator, and the response message is used to indicate The second terminal device responds to the SOS request of the SOS initiator.

If the second terminal device receives the user's confirmation operation, for example, the click operation of the connection button is detected in the help interface shown in FIG. 6C, it means that the SOS receiver has responded to the SOS request of the SOS initiator, and the second terminal device Become the rescue end of the SOS initiator. The second terminal device sends a response message to the server.

S508. If the server receives the response message sent by the second terminal device within the preset time period, the second terminal device is added to the emergency call intercom group of the SOS initiator, and the emergency call intercom group includes the first terminal The device and all terminal devices that respond to the SOS request of the SOS initiator.

The emergency call intercom group of the SOS initiator in this embodiment may be created by the server when it receives the SOS request message sent by the first terminal device, or, for the first time, a response to the SOS request of the SOS initiator is received. When the message is created, the emergency intercom group only includes the first terminal device when initially created, and the speaking right of the emergency intercom group belongs to the first terminal device by default. After the server receives the response message, it adds the terminal device that sent the response message to the emergency call intercom group of the SOS initiator. For example, the server may start a timer after sending the distress message to count down the preset time period; it may also judge whether the reply message is received within the preset time period according to the time stamp of the reply message and the time stamp of the distress message.

Each terminal device in the emergency call intercom group transmits information through group intercom, that is, the terminal device with the right to speak sends information to the server, and other terminal devices receive information from the server. Each terminal device in the emergency call intercom group can grab the right to speak.

S509. The server sends an indication message to the first terminal device, where the indication message is used to indicate that the SOS request of the SOS initiator is responded.

For example, after receiving the response message for the first time, the server may send an indication message to the first terminal to indicate that the SOS request is responded to.

S510: The first terminal device receives the instruction message sent by the server.

S511. If the first terminal device receives the instruction message sent by the server within the preset time period, it sends the emergency call information collected by the first terminal device to the server, where the emergency call information includes sound information, location information, and image information At least one of them.

The first terminal device receives the instruction message sent by the server within the preset time period, it means that a terminal device has responded to the SOS request, and the group intercom function is turned on.

The emergency call for help information collected by the first terminal device in this embodiment may include at least one of sound information, location information, and image information, which can transmit more information about the seeker, so that the rescuer can provide targeted and effective help. So that those seeking help can quickly obtain effective assistance.

For example, the first terminal device may collect sound information through a microphone, and the sound information may include the voice information of the helper and the background sound of the environment where the helper is located. Compared with short messages in a fixed format, voice messages can provide richer and more effective information. Group intercom allows the help-seeker to describe the current dilemma in detail through language, so that the rescuer can understand the situation of the help-seeker in real time and provide targeted and effective help.

The first terminal device may obtain the current location information of the first terminal device through a built-in positioning device, such as a GPS positioning module. The location information may be latitude and longitude information, for example. The first terminal device may acquire and send the location information in a preset period (for example, 5 minutes). The first terminal device can also obtain location information in real time, and only send the location information to the server when it detects that the location information of the first terminal device has changed, so as to save communication overhead and avoid generating redundant information.

The first terminal device can also take photos or videos through the shooting device of the first terminal device; send the taken photos or videos to the server so that the server can send the photos or videos to all other terminals in the emergency intercom group equipment. The first terminal device can obtain the photo or video of the helper or the environment in which the helper is located through the front or rear camera. The first terminal device can also determine whether to send photos or videos according to the current network status, and send them when the network status is good, and stop sending when the network status is poor, so as to give priority to ensuring the transmission of voice information and location information.

The first terminal device does not need to send emergency call for help information to all terminal devices that respond to the SOS request, but only needs to send the emergency call for help information to the server, which saves communication resources and improves the efficiency of calling for help.

S512: The server receives the emergency call information sent by the first terminal device.

S513: The server sends the received emergency call information to the second terminal device.

After receiving the emergency call for help, the server sends the received emergency call for help to all other terminal devices in the emergency call for help intercom group except the first terminal device, so that all rescuers can use the emergency call for help Real-time understanding of the status of the seeker.

S514: The second terminal device receives the emergency call information sent by the server.

If the emergency call information received by the second terminal device includes voice information, the voice information is played; if the emergency call information received by the second terminal device includes location information, the first call may be displayed on the electronic map according to the location information. The location of a terminal device, and/or the navigation information from the second terminal device to the first terminal device is displayed in an electronic map according to the location information; if the emergency call for help information is received by the second terminal device If the image information is included, the image information is displayed.

The second terminal device can also determine whether to receive image information such as photos or videos according to the current network status, and receive it when the network status is good, and stop receiving it when the network status is poor, giving priority to ensuring that the sound information can be accurately received.

The emergency call for help method provided in this embodiment transmits the emergency call for help information of the SOS initiator to all other devices in the emergency call for help through group intercom in real time, and compared to the fixed format short message, the emergency call for help Information can provide more useful information for rescue, so that help-seekers can quickly obtain effective help.

The above describes the emergency call for help method provided by this application from the perspective of signaling interaction. The following will further describe the emergency call for help provided by this application from the perspective of the first terminal device, the second terminal device, and the server.

FIG. 7 is a flowchart of an emergency call for help method applied to a first terminal device according to an embodiment of the present invention. As shown in Figure 7, the method provided in this embodiment may include:

S601: Determine whether an input operation on the first terminal device triggers an emergency call for help mode. If the input operation triggers the emergency call mode, S602 is executed; if not, the detection is continued.

S602. Send an SOS request message to the server, where the SOS request message includes the identification information of the SOS initiator.

S603: Determine whether the instruction message sent by the server is received within a preset time period. If the instruction message sent by the server is received within the preset time period, S604 is executed; otherwise, the emergency call for help is terminated.

S604. Send the emergency call information collected by the first terminal device to the server, so that the server sends the emergency call information to all other terminal devices in the emergency call intercom group, and the indication message is used to indicate that the SOS request of the SOS initiator is In response, the emergency call intercom group includes the first terminal device and all terminal devices that respond to the SOS request of the SOS initiator, and the emergency call information includes at least one of sound information, location information, and image information.

In the emergency call for help method provided in this embodiment, the first terminal device sends the emergency call for help information to all other terminal devices in the emergency call for help through group intercom, which can realize one-to-many real-time call for help, and compared with Fixed format short messages and emergency call for help can provide more useful information for rescue, so that help seekers can quickly obtain effective help.

In order to improve the reliability of emergency calls, when there is no terminal device to respond to the SOS request, the emergency call is made by dialing the phone. Please refer to FIG. 8. Based on the embodiment shown in FIG. 7, the method provided in this embodiment may further include:

S605: If the instruction message sent by the server is not received within the preset time period, dial the phone numbers of the emergency contacts in a preset order.

For example, you can make calls in the order of the emergency contacts in the emergency contact list until they are connected; or you can also call each emergency contact in the emergency contact list in the most recent period of time, such as a week, with the SOS initiator. Make calls in the order of frequency from high to low until they are connected.

In order to further improve the reliability of the emergency call for help, the first terminal device may also send a distress short message to all emergency contacts in the emergency contact list of the SOS initiator, the distress short message including at least the current location information of the first terminal device. The first terminal device may send a short message for help when receiving an input operation that triggers the emergency call for help mode; it may also send a short message for help when it is determined that the instruction message is not received within a preset time period.

The speaking right of the emergency call for help intercom group is owned by the first terminal device by default. Other terminal devices in the group can snatch the right to speak through the call operation, and the rescue terminal that obtains the right to speak can send voice information to the server. The SOS receiver can provide assistance suggestions to the SOS initiator by voice by snatching the right to speak. Through the emergency call for help intercom group, the wisdom of the crowd can be gathered to provide help to the help-seekers so that the help-seekers can quickly get out of danger. If the first terminal device loses the right to speak in the emergency call intercom group, it will receive and play the sound information sent by the server.

When the first terminal device receives the instruction message sent by the server, it means that the group intercom is connected, and the emergency call connection interface of the first terminal device as the help-seeking terminal can refer to FIG. 11A. As shown in FIG. 11A, the emergency contact information in response to the SOS request can be displayed on the interface, that is, the group member information of the emergency call intercom group can be displayed. For example, in this interface, the helper can click the cancel icon area at the bottom of the interface to terminate the emergency call for help; click the camera icon area to take a photo or record a video; click the location icon area to obtain the location information of the first terminal device , You can also display the location information on the electronic map.

FIG. 9 is a flowchart of an emergency call for help method applied to a second terminal device according to an embodiment of the present invention. As shown in Figure 9, the method provided in this embodiment may include:

S701. Receive a distress message sent by a server, where the distress message carries identification information of the SOS initiator.

S702. Display the identification information of the SOS initiator according to the distress message, and prompt the user through at least one of sound information, light information, vibration information, and image information.

S703. If the user's confirmation operation is received, a response message is sent to the server, so that the server adds the second terminal device to the emergency call intercom group of the SOS initiator, and the response message is used to instruct the second terminal device to respond to the SOS initiator SOS request.

S704. Receive emergency call for help information sent by the server, where the emergency call for help information includes at least one of sound information, location information, and image information.

In the emergency call for help method provided in this embodiment, the second terminal device obtains the emergency call for help information collected by the first terminal device from the server by joining the emergency call for help intercom group of the SOS initiator, so as to understand the dilemma of the helper, so as to be able to Help seekers provide quick and effective help. In order to facilitate the rescue end to transmit the rescue advice to the help-seeking end, during the group intercom, the rescue end can also transmit the rescue advice in the form of voice information by grabbing the right to speak. It can include:

In the group intercom process, if the user's rush operation is received, the rush request is sent to the server; if the second terminal device obtains the right to speak in the emergency call intercom group, the voice information collected by the second terminal device Send to the server, so that the server sends the sound information to all other terminal devices in the emergency intercom group.

Considering that in an emergency call for help, the focus is on the condition of the help-seeker, rather than the location and environment of the rescuer. Therefore, when the rescuer obtains the right to talk, only the voice information is collected and transmitted.

When the second terminal device sends a response message to the server, it means that the second terminal device joins the emergency call intercom group and starts the group intercom. Refer to Fig. 11B for the emergency call connection interface of the second terminal device as the rescue terminal. For example, in this interface, the rescuer can receive image information from the server and display the image information by clicking the camera icon area; by clicking the location icon area, receiving location information from the server, and displaying the location information on the electronic map come out.

FIG. 10 is a flowchart of an emergency call for help method applied to a server according to an embodiment of the present invention. As shown in FIG. 10, the method provided in this embodiment may include:

S801. Receive an SOS request message sent by the first terminal device, where the SOS request message includes identification information of the SOS initiator.

S802. According to the SOS request message, send a distress message to all online terminal devices in the emergency contact list of the SOS initiator, where the distress message carries the identification information of the SOS initiator;

S803. If a response message sent by at least one terminal device is received within a preset time period, the terminal device is added to the emergency call intercom group of the SOS initiator, and an instruction message is sent to the first terminal device, indicating the message Used to indicate that the SOS request of the SOS initiator is responded, the emergency call intercom group includes the first terminal device and all terminal devices that respond to the SOS request of the SOS initiator;

S804. Receive the emergency call for help information sent by the first terminal device, and send the emergency call for help information to all other terminal devices in the emergency call for help intercom group, where the emergency call for help information includes at least one of sound information, location information, and image information A sort of.

In the emergency call for help method provided in this embodiment, the server creates an emergency call for help intercom group, and sends the emergency call for help information of the help-seeking terminal to each rescue terminal in the emergency call for help intercom group through the emergency call for help intercom group. Calling for help information can provide more useful information for rescue, so that help-seekers can quickly obtain effective help.

In order to support each rescue terminal in the emergency call for help intercom group to snatch the right to speak, on the basis of the previous embodiment, it may also include:

Receive the call request sent by the second terminal device during the group intercom; change the speaking right of the emergency call intercom group according to the call request; if the second terminal device obtains the speak right of the emergency call intercom group, then Receive the sound information sent by the second terminal device, and send the sound information to all other terminal devices in the emergency call intercom group except the second terminal device.

This document is described with reference to various exemplary embodiments. However, those skilled in the art will recognize that changes and modifications can be made to the exemplary embodiments without departing from the scope of this document. For example, various operation steps and components used to perform the operation steps can be implemented in different ways according to specific applications or considering any number of cost functions associated with the operation of the system (for example, one or more steps can be deleted, Modify or incorporate into other steps).

In addition, as understood by those skilled in the art, the principles herein can be reflected in a computer program product on a computer-readable storage medium, which is pre-installed with computer-readable program code. Any tangible, non-transitory computer-readable storage medium can be used, including magnetic storage devices (hard disks, floppy disks, etc.), optical storage devices (CD-ROM, DVD, Blu Ray disks, etc.), flash memory and/or the like . These computer program instructions can be loaded on a general-purpose computer, a special-purpose computer, or other programmable data processing equipment to form a machine, so that the instructions executed on the computer or other programmable data processing device can generate a device that realizes the specified function. These computer program instructions can also be stored in a computer-readable memory, which can instruct a computer or other programmable data processing equipment to operate in a specific manner, so that the instructions stored in the computer-readable memory can form a piece of Manufactured products, including realizing devices that realize designated functions. Computer program instructions can also be loaded on a computer or other programmable data processing equipment, thereby executing a series of operation steps on the computer or other programmable equipment to produce a computer-implemented process, so that the computer or other programmable equipment is executed Instructions can provide steps for implementing specified functions.

Although the principles of this document have been shown in various embodiments, many modifications of structures, arrangements, proportions, elements, materials, and components that are particularly suitable for specific environments and operating requirements can be made without departing from the principles and scope of this disclosure. use. The above modifications and other changes or amendments will be included in the scope of this article.

The foregoing detailed description has been described with reference to various embodiments. However, those skilled in the art will recognize that various modifications and changes can be made without departing from the scope of this disclosure. Therefore, the consideration of this disclosure will be in an illustrative rather than restrictive sense, and all these modifications will be included in its scope. Likewise, the advantages, other advantages, and solutions to problems of the various embodiments have been described above. However, benefits, advantages, solutions to problems, and any solutions that can produce these or make them more specific should not be construed as critical, necessary, or necessary. The term "including" and any other variants used in this article are non-exclusive inclusions. Such a process, method, article or device that includes a list of elements not only includes these elements, but also includes those that are not explicitly listed or are not part of the process. , Methods, systems, articles or other elements of equipment. In addition, the term "coupled" and any other variations thereof used herein refer to physical connection, electrical connection, magnetic connection, optical connection, communication connection, functional connection and/or any other connection.

Those skilled in the art will recognize that many changes can be made to the details of the above-described embodiments without departing from the basic principles of the present invention. Therefore, the scope of the present invention should be determined according to the following claims.

Claims

An emergency call for help method, applied to a first terminal device, characterized in that it includes:

Judging whether the input operation on the first terminal device triggers an emergency call for help mode;

If the input operation triggers the emergency call for help mode, sending an SOS request message to the server, where the SOS request message includes the identification information of the SOS initiator;

If the instruction message sent by the server is received within the preset time period, the emergency call information collected by the first terminal device is sent to the server, so that the server sends the emergency call information to the emergency call pair Talk to all other terminal devices in the group, the indication message is used to indicate that the SOS request of the SOS initiator is responded to, and the emergency call intercom group includes the first terminal device and all responding to the SOS initiation For the terminal device requested by the party’s SOS, the emergency call information includes at least one of sound information, location information, and image information.
The method of claim 1, wherein the method further comprises:

If the first terminal device loses the right to speak in the emergency call intercom group, it receives and plays the voice information sent by the server.
The method according to claim 1, wherein when a preset operation on the SOS button of the first terminal device is received, an emergency call for help mode is triggered, and the SOS button is a red recessed button.
The method according to claim 1, wherein before said determining whether an input operation on said first terminal device triggers an emergency call for help mode, said method further comprises:

Setting the identification information of the SOS initiator and the emergency contact list,

The emergency contact list of the SOS initiator is synchronized to the server.
The method according to any one of claims 1-4, wherein the method further comprises:

If the instruction message sent by the server is not received within the preset time period, the emergency contacts are dialed in a preset order.
The method according to any one of claims 1-4, wherein the method further comprises:

Send a distress short message to all emergency contacts in the emergency contact list of the SOS initiator, where the distress short message includes at least the current location information of the first terminal device.
An emergency call for help method, applied to a second terminal device, characterized in that it includes:

Receiving a distress message sent by the server, the distress message carrying identification information of the SOS initiator;

Displaying the identification information of the SOS initiator according to the distress message, and prompting the user through at least one of sound information, light information, vibration information, and image information;

If the user's confirmation operation is received, a response message is sent to the server, so that the server adds the second terminal device to the emergency call intercom group of the SOS initiator, and the response message is used to indicate The second terminal device responds to the SOS request of the SOS initiator;

Receiving emergency call for help information sent by the server, where the emergency call for help information includes at least one of sound information, location information, and image information.
The method of claim 7, wherein:

If the received emergency call for help information includes sound information, the sound information is played; and/or,

If the received emergency call information includes location information, the location of the first terminal device is displayed on the electronic map according to the location information, and/or the second terminal device is displayed on the electronic map according to the location information Navigation information from the terminal device to the first terminal device; and/or,

If the received emergency call information includes image information, the image information is displayed.
The method according to claim 7 or 8, wherein the method further comprises:

In the process of group intercom, if the user's call-to-talk operation is received, the call-to-talk request is sent to the server;

If the second terminal device obtains the right to speak in the emergency call intercom group, the voice information collected by the second terminal device is sent to the server, so that the server sends the voice information to All other terminal devices in the emergency call intercom group.
An emergency call for help method applied to a server, characterized in that it includes:

Receiving an SOS request message sent by the first terminal device, where the SOS request message includes the identification information of the SOS initiator;

Sending, according to the SOS request message, a distress message to all online terminal devices in the emergency contact list of the SOS initiator, where the distress message carries the identification information of the SOS initiator;

If a response message sent by at least one terminal device is received within a preset time period, the terminal device is added to the emergency call intercom group of the SOS initiator, and an instruction message is sent to the first terminal device, The indication message is used to indicate that the SOS request of the SOS initiator is responded, and the emergency call intercom group includes the first terminal device and all terminal devices that respond to the SOS request of the SOS initiator;

Receive the emergency call for help information sent by the first terminal device, and send the emergency call for help information to all other terminal devices in the emergency call for help intercom group, the emergency call for help information includes sound information, location information, and images At least one of the information.
The method of claim 10, wherein the method further comprises:

Receiving a call grab request sent by a second terminal device during the group intercom process, where the second terminal device is any terminal device in the emergency call intercom group of the SOS initiator;

According to the call request, change the speaking right of the emergency call intercom group;

If the second terminal device obtains the right to speak in the emergency intercom group, then receive the sound information sent by the second terminal device, and send the sound information to the emergency intercom group All other terminal devices except the second terminal device.
A terminal device, characterized by comprising: at least one processor and a memory;

The memory stores computer execution instructions;

The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the emergency call for help method according to any one of claims 1-6, or, as in claims 7-9 Any one of the emergency call for help methods.
A server, characterized by comprising: at least one processor and memory;

The memory stores computer execution instructions;

The at least one processor executes the computer-executable instructions stored in the memory, so that the at least one processor executes the emergency call for help method according to claim 10 or 11.
A computer-readable storage medium, wherein a computer-executable instruction is stored in the computer-readable storage medium, and when the computer-executable instruction is executed by a processor, it is used to realize the The emergency call for help described.