WO2021036547A1

WO2021036547A1 - Express query method, server, and terminal

Info

Publication number: WO2021036547A1
Application number: PCT/CN2020/101631
Authority: WO
Inventors: 王艺然; 陈楷佳; 李刚; 李延存; 张义保
Original assignee: 北京市商汤科技开发有限公司
Priority date: 2019-08-23
Filing date: 2020-07-13
Publication date: 2021-03-04
Also published as: KR20210095942A; CN110502653A; TWI760802B; TW202109368A; JP2022516280A; CN110502653B

Abstract

An express query method, a server, and a terminal. The terminal sends an express query request to the server, wherein the express query request comprises first user face data obtained by the terminal; the server determines whether registered face data matching the first user face data exists in a face database corresponding to the terminal, wherein registered face data corresponding to multiple user accounts associated with the terminal are stored in the face database corresponding to the terminal, and different terminals correspond to different face databases; an express query response is sent to the terminal on the basis of the determined result.

Description

Express query method, server and terminal

Technical field

The present disclosure relates to the field of express delivery technology, and in particular to an express inquiry method, a server, and a terminal.

Background technique

With the improvement of face recognition technology, when users pick up the courier at the express terminal, they can pick up the package based on the pickup code generated by the courier when entering the courier. However, because the pickup code needs to be obtained from a mobile phone or other terminal, And it is difficult to remember, so users need to carry mobile phones and other terminals when picking up, and each courier corresponds to a pickup code. If the user has multiple couriers to be collected, they need to enter multiple pickup codes. The process is cumbersome and the user experience Poor.

Summary of the invention

The present disclosure provides an express query method, server and terminal.

In a first aspect, an express query method is provided, the method includes: a first terminal obtains a user's face image; the first terminal obtains user express information based on the user's face image, wherein the user person The face image is used to determine whether there is matching registered face data in the face database corresponding to the first terminal, where the face database corresponding to the first terminal includes information about multiple user accounts associated with the first terminal. When registering face data, different terminals correspond to different face databases.

In some embodiments, acquiring the face image of the user by the first terminal includes: the first terminal acquires the face image of the user in response to receiving an express query instruction from the user;

After the first terminal obtains the user courier information, the method further includes: the first terminal displays the user courier information.

In some embodiments, the first terminal obtains user delivery information based on the user's face image, including: the first terminal searches a face database corresponding to the first terminal to be related to the user's face. The registered face data matched by the face image; the first terminal obtains the user express information based on the matched registered face data.

In some embodiments, the first terminal inquiring in the face database corresponding to the first terminal the registered face data that matches the face image of the user includes: the first terminal responds to the user The feature extraction of the face image is performed to obtain the feature data of the user's face image; the first terminal determines that the feature data of the user's face image corresponds to the multiple registrations stored in the face database corresponding to the first terminal The degree of similarity between face data; the first terminal determines, based on the degree of similarity, whether there is registered face data matching the user's face image in the face database corresponding to the first terminal.

In some embodiments, the first terminal obtaining user express information based on the matched registered face data includes: the first terminal determines the user account corresponding to the matched registered face data in the account database Information; the first terminal obtains user express information based on the user account information.

In some embodiments, the first terminal obtaining user express information based on the user's face image includes: the first terminal sends an express inquiry request to the first server, wherein the express inquiry request includes an express inquiry request based on the The first user's face data obtained from the user's face image, where the first user's face data is used by the first server to determine whether there is matching registered face data in the face database corresponding to the first terminal The first terminal receives the express inquiry response fed back by the first server, the express inquiry response including the user express information.

In some embodiments, the method further includes: in a case where the first terminal determines that the face query based on the user's face image fails, the first terminal obtains account information input by the user, wherein The binding face information corresponding to the account information in the account database is used to synchronize the face database corresponding to the first terminal, and the account database includes account information of multiple user accounts associated with multiple terminals and corresponding bindings Face information.

In some embodiments, the method further includes: the first terminal sends the account information input by the user to the first server, wherein the account information is used by the first server to find the corresponding bound face And synchronize the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the method further includes: the first terminal queries the bound face information corresponding to the account information in the account database; the first terminal is based on the corresponding bound face information Information, update the face database corresponding to the first terminal.

In some embodiments, the user courier information includes at least one of the following: information about waiting for pickup of the user account and information about waiting for pickup of at least one other account that authorizes the user account; and/or

The multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a second user account that is not registered at the first terminal but has made an express inquiry at the first terminal, Wherein, the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information of the second user account registered in the second terminal.

In some embodiments, the method further includes: the first terminal determines a target advertisement, wherein the target advertisement is based on at least one of the user's face image, user account information, and the user express information Obtained; the first terminal displays the target advertisement.

In some embodiments, displaying the target advertisement on the first terminal includes: the first terminal displaying the target advertisement on a display interface of the user express information.

In a second aspect, an express query method is provided, the method includes: a first server receives an express query request sent by a first terminal, the express query request includes the first user's face data obtained by the first terminal; The first server determines whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores the The registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases; the first server sends an express query response to the first terminal based on the result of the determination .

In some embodiments, the first server determining whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal includes: the first server is based on the face data of the first user. In the express query request, a face query request is sent to a second server, where the face query request is used to request the second server to query the face database corresponding to the first terminal with the first user Registered face data matching the face data; the first server receives the face query response returned by the second server, and the face query response indicates the result of the query.

In some embodiments, the face query request includes terminal identification information of the first terminal and second user face data, and the second user face data is obtained based on the first user face data And/or in the case where the query obtains registered face data matching the face data of the first user, the face query response includes a second face identifier corresponding to the matched registered face data information.

In some embodiments, the multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a first user account not registered at the first terminal but an express inquiry has been performed at the first terminal The second user account, wherein the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information registered by the second user account at the second terminal of.

In some embodiments, the registered face data includes registered face images and/or characteristic data of the registered face images; and/or the first user face data includes the user face image and the user face At least one item of feature data of the image.

In some embodiments, the first server determining whether there is registered facial data matching the facial data of the first user in the facial database corresponding to the first terminal includes: the first server determining the facial data The similarity between the face data of the first user and the multiple pieces of registered face data stored in the face database corresponding to the first terminal; the first server determines the first terminal based on the similarity Whether there is registered face data matching the face data of the first user in the corresponding face database.

In some embodiments, the first server sending an express query response to the first terminal based on the result of the determination includes: responding to determining that the face database corresponding to the first terminal does not exist in the face database corresponding to the For the registered face data matching the face data of the first user, the first server sends an express query response to the first terminal, and the express query response indicates that the face query failed.

In some embodiments, the method further includes: the first server obtains the account information input by the user from the first terminal; the first server determines the bound face information corresponding to the account information, wherein: The corresponding bound face information is used to synchronize the face database corresponding to the first terminal.

In some embodiments, the first server determining the bound face information corresponding to the account information includes: the first server queries the account database for the bound face information corresponding to the account information, where: The account database stores account information of multiple user accounts associated with multiple terminals connected to the first server and corresponding bound face information.

In some embodiments, the account information includes a mobile phone number.

In some embodiments, the method further includes: the first server updates the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the method further includes: the first server sends a data synchronization request to the second server, the data synchronization request is used to request the second server to update based on the corresponding bound face information The face database corresponding to the first terminal; the first server receives a data synchronization response sent by the second server, and the data synchronization response includes the first synchronized face information of the corresponding bound face information The first face identification information corresponding to the face database corresponding to a terminal.

In some embodiments, the method further includes: the first server acquiring the first face identification information corresponding to the corresponding bound face information in the face database corresponding to the first terminal after synchronization The first server stores the correspondence between the account information and the first face identification information in the account database.

In some embodiments, the first server sending an express query response to the first terminal based on the result of the determination includes: responding to determining that the face database corresponding to the first terminal exists in the face database corresponding to the first terminal. A registered face data matched by the user's face data, the first server queries the account database based on the second face identification information corresponding to the matched registered face data, and obtains the information corresponding to the second face identification information User account information.

In some embodiments, the method further includes: the first server determining user delivery information based on the user account information.

In some embodiments, the first server to determine user delivery information based on the user account information includes: the first server sends the user account information to the third server; the first server receives the information from the User courier information corresponding to the user account information of the third server.

In some embodiments, the user courier information includes at least one of the following: information about waiting for pickup of the user account and information about waiting for pickup of at least one other account that authorizes the user account.

In some embodiments, the method further includes: the first server determines a target advertisement based on a result of the determination; the first server sends a target instruction and/or a target advertisement to the first terminal; the The target instruction is used to instruct the first terminal to play the target advertisement.

In some embodiments, the first server determining the target advertisement based on the result of the determination includes: the first server according to at least one historical express delivery of user account information corresponding to the first user's face data Information to determine the target advertisement.

In a third aspect, an express query method is provided, the method includes: a second server receives a face query request sent by a first server, and the face query request includes terminal identification information of the first terminal and the second user person. Face data, wherein the face data of the second user is obtained based on the face data of the first user carried in the express inquiry request sent by the first terminal to the first server; The face database corresponding to the first terminal searches for registered face data matching the face data of the second user, wherein the face database corresponding to the first terminal stores multiple data associated with the first terminal The registered face data corresponding to the user account, and different terminals correspond to different face databases; the second server sends a face query response to the first server based on the result of the query. In some embodiments, the face database includes multiple pieces of registered face data and face identification information corresponding to the multiple pieces of registered face data.

In some embodiments, the second server sends a face query response to the first server based on the result of the query, including: obtaining that the face database corresponding to the first terminal does not exist and does not exist in the face database corresponding to the first terminal in response to the query. For the registered face data matching the face data of the second user, the second server sends a face query response to the first server, and the face query response indicates that the face query failed.

In some embodiments, the method further includes: the second server receives a data synchronization request sent by the first server, the data synchronization request includes binding face information; the second server is based on the binding Determine the face information, and update the face database corresponding to the first terminal.

In some embodiments, the second server updating the face database corresponding to the first terminal based on the bound face information includes: the second server obtains the registration corresponding to the bound face information Face data and first face identification information; the second server stores the registered face data corresponding to the bound face information and the first face identification in the face database corresponding to the first terminal information. The method further includes: the second server sending a data synchronization response to the first server, the data synchronization response including the first face identification information.

In some embodiments, the second server sends a face query response to the first server based on the result of the query, including: obtaining, in response to the query, the presence and all of the faces in the face database corresponding to the first terminal. For the registered face data matching the face data of the second user, the second server sends a face query response to the first server, and the face query response includes the first face data corresponding to the matched registered face data. Two face identification information.

In a fourth aspect, an express query method is provided, the method includes: a first device obtains user input information at a first terminal, the input information is used for express query; the first device is based on the input information , Determine the user's express information, wherein the input information includes the first user's face data, and the user's express information is based on the face data that matches the first user's face data and the user's registered face in the second terminal Obtained from information query, or, the input information includes account information, and the account information is used to look up the face information registered by the user at the second terminal, and synchronize the first terminal based on the registered face information The corresponding face database, wherein the first terminal and the second terminal correspond to different face databases.

In some embodiments, in a case where the input information includes the face data of the first user, the first device determining the user delivery information based on the input information includes: the first device determines the first The registered face data that matches the face data of the first user in the face database corresponding to the terminal; the first device obtains the user express information based on the matched registered face data.

In some embodiments, the first device to obtain the user express information based on the matched registered face data includes: the first device determines that the account database corresponds to the matched registered face data User account information; the first device obtains the user express information based on the corresponding user account information.

In some embodiments, the determining, by the first device, the registered face data that matches the face data of the first user in the face database corresponding to the first terminal includes: the first device sends the registered face data to the second device Sending a face query request, where the face query request is used to request the second device to query the face database corresponding to the first terminal for registered face data matching the face data of the first user The first device receives the face query response returned by the second device, and the face query response indicates the matched registered face data that is queried.

In some embodiments, when the input information includes account information, the method further includes: the first device determining bound face information corresponding to the account information in the account database, wherein the The account database stores account information and bound face information of multiple user accounts associated with multiple terminals connected to the first device; the first device updates the bound face information based on the corresponding bound face information The face database corresponding to the first terminal, or the second device is requested to update the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the method further includes: the first device acquiring first face identification information corresponding to the corresponding bound face information in the updated face database corresponding to the first terminal The first device stores the correspondence between the account information and the first face identification information in the account database.

In some embodiments, the acquiring, by the first device, the input information of the user at the first terminal includes: the first device obtains the first user face data of the user through image collection; or the first device Receiving an express inquiry request sent by the first terminal, where the express inquiry request carries the input information.

In a fifth aspect, a server is provided, the server includes: a transceiver module and a determining module; wherein:

A transceiver module, configured to receive an express inquiry request sent by a first terminal, where the express inquiry request includes the face data of the first user acquired by the first terminal;

The determining module is configured to determine whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores The registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module is further configured to send an express query response to the first terminal based on the result of the determination.

In a sixth aspect, a server is provided, including: a transceiver module and a query module; wherein:

The transceiver module is configured to receive a face query request sent by the first server. The face query request includes the terminal identification information of the first terminal and the face data of the second user, wherein the face data of the second user is based on Obtained by the first user's face data carried in the express query request sent by the first terminal to the first server;

The query module is configured to query the registered face data matching the face data of the second user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores the Registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module is further configured to send a face query response to the first server based on the result of the query.

In a seventh aspect, a terminal is provided, including: an obtaining module and an express information obtaining module; wherein:

The acquisition module is used to acquire a user's face image;

The express information obtaining module is configured to obtain user express information based on the user face image, wherein the user face image is used to determine whether there is matching registered face data in the face database corresponding to the terminal Wherein, the face database corresponding to the terminal includes registered face data of multiple user accounts associated with the terminal, and different terminals correspond to different face databases.

In an eighth aspect, a device is provided, including: an acquisition module and a determination module; wherein:

The obtaining module is used to obtain the input information of the user in the first terminal, and the input information is used for express inquiry;

The determining module is configured to determine the user express information based on the input information, wherein the input information includes the first user's face data, and the user express information is based on a match with the first user's face data. The face information registered by the user at the second terminal is obtained by querying, or the input information includes account information, and the account information is used to search for the face information registered by the user at the second terminal, and based on the registration. The face information of is synchronized with the face database corresponding to the first terminal, where the first terminal and the second terminal correspond to different face databases.

In a ninth aspect, a device is provided, the device comprising: at least one processor and a memory storing machine-executable instructions; wherein, when the machine-executable instructions are called, the at least one processor is used to execute the foregoing The method described in any one of the first aspect to the fourth aspect.

In a tenth aspect, a computer-readable storage medium is provided, and instructions are stored in the computer-readable storage medium, which when run on a computer, cause the computer to execute any of the above-mentioned aspects of the first to fourth aspects. Methods.

In an eleventh aspect, a computer program product containing instructions is provided, which when run on a computer, causes the computer to execute the method described in any one of the first to fourth aspects.

Description of the drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present disclosure or the prior art, the following will briefly introduce the drawings that need to be used in the description of the embodiments or the prior art. Obviously, the drawings in the following description are only These are some embodiments of the present disclosure. For those of ordinary skill in the art, other drawings can be obtained based on these drawings without creative work.

Figure 1 is a schematic diagram of an exemplary express query scenario;

Fig. 2 is an exemplary structural diagram of an express query system related to the present disclosure;

FIG. 3 is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 4 is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 5A is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 5B is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 6 is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 7 is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 8 is a schematic flowchart of an express query method provided by some embodiments of the present disclosure;

FIG. 9 is a schematic structural diagram of a server provided by some embodiments of the present disclosure;

FIG. 10 is a schematic structural diagram of a server provided by some embodiments of the present disclosure;

FIG. 11 is a schematic structural diagram of a terminal provided by some embodiments of the present disclosure;

FIG. 12 is a schematic structural diagram of a device provided by some embodiments of the present disclosure;

FIG. 13 is a schematic structural diagram of a device provided by some embodiments of the present disclosure.

detailed description

The technical solutions in the embodiments of the present disclosure will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present disclosure. Obviously, the described embodiments are only a part of the embodiments of the present disclosure, rather than all the embodiments. Based on the embodiments in the present disclosure, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present disclosure.

In order to facilitate people to collect express delivery, a courier warehouse is generally set up in the area where the user is located, and the express warehouse is for users in the area to access the express. As shown in Figure 1, Figure 1 is a schematic diagram of an exemplary express query scenario. The user can pick up the shipment by entering the pickup code in the express terminal (hereinafter referred to as the "terminal"), where the express terminal can be set on the express warehouse or independently Set up in the express warehouse. However, when a user enters a pickup code to pick up a shipment, he first needs to open a handheld terminal such as a mobile phone to obtain the pickup code, and then manually enter the pickup code at the express terminal. The pickup process is relatively cumbersome, and the user experience needs to be further improved.

The embodiments of the present disclosure provide technical solutions for express inquiry and pickup. In the embodiment of the present disclosure, express query and pickup can be performed based on the face. Specifically, the system includes one or more servers and express terminals, and is provided with a face database for face query. The face database stores the user's face data, such as face images and/or face features or attribute information , Where different terminals can correspond to different face databases, and correspondingly, the face database corresponding to each terminal can store the registered face data of multiple user accounts associated with the terminal, such as registered face images or registered persons Face attribute information. The multiple accounts associated with the first terminal include at least one account registered in the first terminal. In some embodiments, the multiple accounts associated with the first terminal further include at least one account that has been inquired about express delivery on the first terminal. account number. For example, for an account that has been registered in another terminal (such as a second terminal), in the process of express inquiry by the first terminal, the account information is synchronized to the first terminal through data synchronization.

When a user makes an express inquiry through a terminal, the terminal collects the user’s face image. For example, the terminal receives an express inquiry instruction input by the user. The user can input the instruction by clicking a button or interface control, or the terminal detects The approach or appearance of a person, or through a fixed time interval or other trigger conditions, initiates the collection of facial images. In some embodiments, during the process of collecting the face image, the terminal may also send one or more prompt messages to the user. For example, please put your face in the face frame of the screen, please approach the screen, please watch Cameras, etc., and collect video streams or one or more facial images. In some embodiments, the terminal may also select frames for multiple collected face images, for example, based on one or more factors such as image quality, face quality, face angle, etc., from the multiple collected face images Select the user's face image.

In the embodiment of the present disclosure, the express query function based on the face can be set on the terminal side or on the server side. Taking the face-based express query function set on the server side as an example, the terminal may send an express query request to the server. The express query request includes the user's face image obtained by the terminal and/or the face obtained based on the user's face image Attribute information; after receiving the express query request, the server can determine whether the user has ever activated (such as registered) or used the face query function on the terminal, for example, to determine whether the face database corresponding to the terminal exists with the above user The registered face data matched by the face image can reduce the amount of matched data compared with the establishment of a unified face database for multiple terminals connected to the server, thereby improving the query efficiency.

In some embodiments, if the face database corresponding to the terminal contains registered face data that matches the aforementioned user's face image, that is, the user's registered face data, the server may determine the user account based on the user's registered face data, And then make the express query and return the express query result.

In other embodiments, if the aforementioned user-registered face data does not exist in the face database corresponding to the terminal, it indicates that the user has not registered with the terminal or used the face query function, and the server can instruct the terminal to report the user's account information , And based on the received user’s account information, such as mobile phone number, email address or account name, etc., perform express query and confirm whether the user has registered a face on other terminals.

In some embodiments, the system is also provided with an account database. The account database stores user account information and bound face information corresponding to the account information. Optionally, one account database can be set for one server. It is used to store all the account information of multiple terminals connected to the server and the corresponding bound face information. In an example, the bound face information may include registered face data, such as one or more registered face images and/or characteristic data of the registered face images, or may further include the registered face data corresponding to at least one terminal. The corresponding face identification information in the face database. At this time, the server can search the account database based on the received user's account information to determine whether there is bound face information corresponding to the user's account information in the account database, and synchronize based on the searched bound face information The face database of the terminal that is queried this time does not require the user to register again on the terminal that is queried this time, thereby improving user experience. The data synchronization can be performed automatically without the user's perception, or the user can confirm whether the user agrees to the data synchronization before the data synchronization is performed, and perform the data synchronization after obtaining the user's consent, which is not limited in the embodiment of the present disclosure.

By adopting the solution of the embodiment of the present disclosure, the user does not need to register the face data in each terminal, and the server can synchronize the registered face data in the face database corresponding to other terminals to the face database corresponding to the terminal, so that the user You only need to register a face once on a terminal, and you can obtain express delivery information through the face on any terminal connected to the server, which greatly facilitates users.

In some embodiments of the present disclosure, one or more servers may be set on the network side, for example, a server may be set, and the server may be used for face query, account query, and express query. For another example, two servers can be set up, one server is used for face query and account query, the other server is used for express query, or one server is used for face query, and the other server is used for account query and express query ,and many more. For another example, three servers may be set up for account query, face query, and express query, which are not limited in the embodiment of the present disclosure.

2 is a schematic diagram of an exemplary structure of an express inquiry system related to the present disclosure, where the exemplary system includes multiple express terminals (for example, express all-in-one), a first server (for example, express all-in-one server), and a second A server (for example, a face query server), wherein FIG. 2 exemplarily shows terminal A and terminal B, but the embodiment of the present disclosure does not limit the number of terminals.

Terminal A and Terminal B are used to interact with users, collect images, receive user instructions and display information, and so on. Terminal A and terminal B are in communication connection with the first server.

In some embodiments, the first server is used for account management and is provided with an account database, where the account database stores account information of multiple user accounts managed by the first server. The binding relationship between the account information and the bound face information may also be stored in the account database, or stored in another separate database, which is not limited in the embodiment of the present disclosure.

The first server is in communication connection with the second server. Wherein, a face database corresponding to each terminal is set on the second server for face query and matching. For example, after terminal A obtains the user's face image, it sends an express query request containing the first user's face data to the first server, where the first user's face data may include the user's face image and/or the user's face image. The feature data of the face image; after receiving the express query request sent by the terminal A, the first server sends the second user’s face data and the terminal identification information of the terminal A to the second server, where the second user’s face data is the first A server obtains based on the face data of the first user. As an example, the face data of the second user may be at least a part of the face data of the first user, for example, the face data of the first user and the face data of the second user. The data are both the user's face image, or the first user's face data and the second user's face data are both feature data of the user's face image. As another example, the first user’s face data is the user’s face image, and the second user’s face data is the feature data of the user’s face image. At this time, the first server may perform feature extraction on the first user’s face data. Through processing, the face data of the second user is obtained, but the embodiment of the present disclosure does not limit this. The second server determines the face database to be searched based on the terminal identification information of the terminal A, and inquires the registered face data matching the face data of the second user in the face database. In an example, the user performs face registration or activation on terminal A, and correspondingly, the second server stores the user’s registered face data in the face database corresponding to terminal A, and then it can find the person who is related to the second user. The registered face data that matches the face data. In another example, if the user performs face registration or activation on terminal B, or the user has not performed face registration or activation on any terminal, the face database corresponding to terminal A does not store the user’s registered face data, Then, the second server cannot query the registered face data matching the face data of the second user in the face database corresponding to the terminal A. At this time, the first server may receive the account information input by the user through the terminal A, and query the corresponding bound face information in the account database according to the account information. If the bound face information corresponding to the user's account information is found in the account database, the found bound face information can be synchronized to the face database corresponding to terminal A. Therefore, the user can query the express delivery through the user's face image on the terminal A next time. In some embodiments, before the aforementioned facial information synchronization is performed, the terminal A may display a prompt message to prompt the user to confirm whether to agree to the aforementioned facial information synchronization, wherein the prompt information may include a prompt and a description of the aforementioned facial information synchronization Information, or further includes face information to be synchronized, etc., which are not limited in the embodiment of the present disclosure. Correspondingly, the terminal A may perform the facial information synchronization after receiving the confirming consent instruction input by the user, or the terminal A may not perform the facial information synchronization after receiving the confirming disapproval instruction input by the user.

In some embodiments, the face database corresponding to multiple terminals may also be set on the first server. Accordingly, the first server may query the face database corresponding to the terminal and the first user’s face data based on the express query request. Match the registered face data, and synchronize the above-mentioned registered face data.

In some embodiments, the face database corresponding to each terminal can also be set locally in the terminal. Accordingly, after obtaining the user's face image, the terminal A can query its own face database to match the user's face image. The registered face data to determine whether there is registered face data matching the user's face image in its own face database. For the account database, it can be set on the first server. As an example, after obtaining the matched registered face data, the terminal A may send an express query request containing the information of the registered face data to the first server to query the user express information corresponding to the registered face data. As another example, after terminal A determines that there is no matching registered face data in its face database, it sends the user's account information to the first server to request the first server to query the user's express delivery information based on the account information. , On the basis of the express query based on the account information, the first server can also query whether there is bound face information corresponding to the account information in the account database, and after finding the bound face information corresponding to the account information In the case of, terminal A may also receive the face information to be synchronized returned by the first server, and update its face database accordingly.

Alternatively, each terminal may also synchronously store part of the information of the account database set by the first server, that is, each terminal may be set locally with a reduced account database for storing, for example, information of multiple user accounts associated with the terminal. At this point, in some embodiments, after terminal A obtains the matching registered face data, it can search for the account information corresponding to the matched registered face data in the account database, and send the account information to the first server or the courier server. Courier inquiry request for information.

As another example, the account database on the first server may store all the information of the user account, and for the same user account, the related information of the user account stored in the reduced account database on the different terminal side may be different, for example, If the user account has a face registration in terminal B but has not been activated in terminal A or used a face-based express query, the reduced account database of terminal B can store the bound face information corresponding to the user account. However, the reduced account database of the terminal A may not include the bound face information corresponding to the user account. At this time, in the case that terminal A determines that there is no matching registered face data in its face database, it can send the user's account information to the first server, so that the first server can query the binding person corresponding to the account information The face information is returned, and accordingly, the terminal A can update its own face database and the reduced account database based on the information returned by the first server.

As another example, for the same user account, the information stored in the reduced account database on different terminal sides can be kept synchronized. For example, when the user registers or activates the face of terminal B, terminal B can send relevant facial information To the first server, the first server sends synchronization information to the terminal A to synchronize the information of the reduced account database and the face database on the terminal A side. In this way, if the terminal A determines that there is no matching registered face in its face database Data, it can be determined that the user has not performed face registration or activation, and prompts the user to perform face registration or activation, but the embodiments of the present disclosure are not limited to this.

In the embodiment of the present disclosure, after the user account information is obtained, the express query can be performed based on the user account information to obtain the express information. Among them, the queried courier information can indicate whether the user has a courier to be picked up or whether there is an appointment to send or has been sent. In the case of a courier to be picked up, it can also further include the information of the courier to be picked up, such as Store location information, courier number information, etc., and when there is an appointment or has been sent, the reservation information or courier number information can be displayed. In some embodiments, the queried courier information may only include the user’s own courier information, or in the case where the user is authorized by one or more other users, it may further include the courier information of the one or more other users. Information, the embodiment of the present disclosure does not limit this.

In some embodiments, the express inquiry system may further include a third server for express inquiry. Wherein, optionally, the third server may be a third-party server. In some embodiments, the third server receives the user account information sent by the first server or the first terminal, searches for the courier information corresponding to the user account information, and returns the queried courier information, so that the first terminal displays ,

Specifically, please refer to FIG. 3, which is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S101. The first terminal acquires a user's face image.

When picking up express delivery, the first terminal can be an express delivery terminal in any region. The express terminal scans the user's face and obtains the user's face image.

S102. The first terminal sends an express query request to the first server, where the express query request includes the first user face data corresponding to the user face image. The first user's face data is obtained based on the user's face image.

Correspondingly, the first server receives the above-mentioned express inquiry request.

After acquiring the user's face image, the first terminal sends an express query request to the first server, and the express query request is used to query user account information or user express information.

S103. The first server determines whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores information associated with the first terminal. The registered face data corresponding to multiple user accounts, and different terminals correspond to different face databases.

The first server or the second server is provided with face databases corresponding to multiple terminals, and different terminals correspond to different face databases. One or more users have registered face data through the first terminal or synchronized the registered face data of other terminals to the face database corresponding to the first terminal. Each user corresponds to at least one user account, then the person corresponding to the first terminal The face database stores registered face data corresponding to multiple user accounts associated with the first terminal. However, there is also this situation: the user stores the registered face data corresponding to the user in the face database corresponding to other terminals, but the registered face data corresponding to the user is not stored in the face database corresponding to the first terminal.

After the first server receives the express inquiry request, the express inquiry request includes the first user's face data, and the first user's face data includes the user's face image and/or the characteristic data of the user's face image. The first server needs to verify the face data of the first user. Specifically, it needs to determine whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal. The registered face data includes characteristic data of the registered face image. The feature data of the user's face image can be compared with the facial feature data corresponding to multiple user accounts stored in the face database corresponding to the first terminal to determine whether the face database corresponding to the first terminal is in the similarity There is registered face data that matches the face data of the first user.

The result of the determination includes two types: one is that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal. The first server is provided with an account database, and the account database stores account information of multiple user accounts associated with multiple terminals and corresponding bound face information. Therefore, according to the registered face data that matches the first user's face data, the user account information corresponding to the registered face data can be obtained. The other is that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal.

S104. The first server sends an express query response to the first terminal based on the result of the foregoing determination.

Correspondingly, the first terminal receives the express query response.

Specifically, based on the result of the above determination, if there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, the express query response indicates that the face query is successful, and the express query responds Including the user account information corresponding to the registered face data obtained above. Or, further, the first server may also obtain the user courier information from its own server or a third server according to the user account information, and the courier query response includes the user courier information. If there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, the express query response indicates that the face query failed.

According to an express query method provided by an embodiment of the present disclosure, the face data of the first user acquired by the first terminal is matched with the registered face data in the face database corresponding to the first terminal. The corresponding face database determines whether there is registered face data matching the face data of the first user. When there is registered face data matching the face data of the first user, the face query is successful; otherwise, the face query fails. So that it is convenient for users to collect express delivery.

Please refer to FIG. 4 again. FIG. 4 is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S201. The first terminal acquires a user's face image.

For the implementation of this step, refer to step S101 of the embodiment shown in FIG. 3.

S202. The first terminal sends a courier query request to the first server, where the courier query request includes the user's face image.

For the implementation of this step, reference may be made to step S102 of the embodiment shown in FIG. 3.

S203. The first server sends a face query request to the second server based on the aforementioned express query request, where the face query request is used to request the second server to query the face database corresponding to the first terminal and the first user. The registered face data that matches the face data. In the case that the query obtains registered face data matching the face data of the first user, the face query response includes second face identification information corresponding to the matched registered face data. The face query request includes terminal identification information of the first terminal and face data of a second user, and the face data of the second user is obtained based on the face data of the first user. For obtaining the face data of the second user based on the face data of the first user, reference may be made to the related content in the above embodiment, which will not be repeated here.

Correspondingly, the second server receives the aforementioned face query request.

In this embodiment, the second server is provided with multiple face databases corresponding to multiple terminals, respectively. The face database corresponding to each terminal stores registered face data corresponding to multiple accounts associated with the terminal.

After receiving the express query request, the first server sends a face query request to the second server in order to determine whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal.

The face query request includes the terminal identification information of the first terminal and the face data of the second user. Wherein, the terminal identification information of the first terminal may be included in the aforementioned express inquiry request, and the first server may also determine the terminal that collects the user's face image based on the sender of the express inquiry request or scrambling.

S204. The second server queries the face database corresponding to the first terminal for registered face data matching the face data of the first user, where the face database corresponding to the first terminal stores multiple users associated with the first terminal The registered face data corresponding to the account, and different terminals correspond to different face databases.

According to the terminal identification information of the first terminal, the second server searches the face database corresponding to the first terminal for registered face data matching the face data of the first user. The registered face data includes the registered face image and/or characteristic data of the registered face image. The second server may obtain the feature data of the user's face image based on the first user's face data, and compare the feature data of the user's face image with the number of registered face images stored in the face database corresponding to the first terminal. The feature data is matched for similarity, and the query result is obtained.

The query results include two types: one is that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal; the other is that the face database corresponding to the first terminal does not exist with the first user’s face data. A registered face data matched by the user's face data.

S205. The second server sends a face query response to the first server based on the result of the query.

Correspondingly, the first server receives the face query response returned by the second server.

Specifically, the second server sends a face query response to the first server based on the result of any of the foregoing queries, and the face query response indicates the result of the query.

S206. The first server sends an express query response to the first terminal based on the result of the above query.

Correspondingly, the first terminal receives the above-mentioned express query response.

Specifically, based on the result of the above query, if there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, the express query response indicates that the face query is successful, and the express query responds Including the user account information corresponding to the registered face data obtained above. Or, further, the first server may also obtain the user courier information from its own server or a third server according to the user account information, and the courier query response includes the user courier information. If there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, the express query response indicates that the face query failed.

According to an express query method provided by an embodiment of the present disclosure, the first server queries the second server whether the face database corresponding to the first terminal has registered face data that matches the face data of the first user, and according to the query result Feedback to the first terminal that the face query is successful or the face query fails, which is convenient for the user to collect the express.

In order to improve the matching efficiency of face data, a corresponding face database is set for each terminal in the server, and registered face data is stored in the face database corresponding to the terminal. This allows the user to submit the registration in the server through terminal A. However, because the registered face data is stored by terminal, when the user wants to pick up the document through face recognition at terminal B, if the face database corresponding to terminal B does not store the For the user's registered face data, the server cannot obtain the corresponding user account information, so the express terminal cannot complete the pickup.

Please refer to FIG. 5A again. FIG. 5 is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S301a. The first terminal acquires a user's face image.

The implementation of this step can refer to step S101 of the embodiment shown in FIG. 3 or step S201 of the embodiment shown in FIG. 4.

S302a. The first terminal sends an express query request to the first server, where the express query request includes the first user face data corresponding to the user face image.

For the implementation of this step, reference may be made to step S102 in the embodiment shown in FIG. 3 or step S202 in the embodiment shown in FIG. 4.

S303a. The first server sends a face query request to the second server based on the aforementioned express query request, where the face query request includes the terminal identification information of the first terminal and the face data of the second user, and the face query request uses To request the second server to query the face database corresponding to the first terminal for registered face data matching the face data of the first user. The face data of the second user is obtained based on the face data of the first user.

For the implementation of this step, reference may be made to step S203 of the embodiment shown in FIG. 4.

S304a. The second server queries the face database corresponding to the first terminal for registered face data matching the face data of the first user, where the face database corresponding to the first terminal stores the first terminal association The registered face data corresponding to multiple user accounts of, and different terminals correspond to different face databases.

For the implementation of this step, reference may be made to step S204 of the embodiment shown in FIG. 4.

S305a. In response to the query obtaining that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, the second server sends a first face query response to the first server, and the first person The face query response includes the first face identification information corresponding to the registered face data.

Correspondingly, the first server receives the first face query response.

If when registering at the first terminal, the registered face data is stored in the face database corresponding to the first terminal, or the registered face data corresponding to the account associated with the first terminal of other terminals is synchronized to the corresponding one of the first terminal The face database, the second server can query the face database corresponding to the first terminal to obtain the registered face data matching the face data of the first user.

When storing the registered face data in the face database corresponding to the first terminal, the second server stores the first face identification information (faceid) corresponding to the registered face data. The first face identification information is generated according to the bound face information provided by the first server. Therefore, the second server includes the first face identification information in the first face query response.

S306a: The first server obtains user account information based on the first face identification information corresponding to the matched registered face data.

The first server stores account information of multiple user accounts associated with multiple terminals connected to the first server and corresponding bound face information in the account database. The registered face data corresponds to the first face identification information. Therefore, the first server can obtain the user account information based on the first face identification information corresponding to the matched registered face data.

S307a: The first server determines the delivery information of the user based on the foregoing user account information.

In some embodiments, the user express information is stored in the first server, and the user express information may be obtained based on the user account information. The user courier information includes at least one of the following: information about the items to be picked up of the user account and information about the items to be picked up of at least one other account authorizing the user account.

In some embodiments, the user courier information is stored in the third server, and the first server can send the aforementioned user account information to the third server. The third server queries and obtains the corresponding user courier information according to the user account information, and sends it to the first The server sends the user's express information obtained by the query. The first server receives the user courier information corresponding to the aforementioned user account information sent by the third server.

S308a. The first server sends a courier query response to the first terminal, where the courier query response includes the aforementioned user courier information.

Correspondingly, the first terminal receives the aforementioned user courier information.

After the first terminal receives the above-mentioned user courier information, the courier can be collected on the first terminal.

In another embodiment, the above-mentioned express query response may also include user account information, and the first terminal obtains the user express information from the third server based on the user account information.

S309a. The first terminal displays the above-mentioned user express information.

Please refer to FIG. 5B again. FIG. 5B is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S301b. The first terminal obtains a user's face image.

S302b. The first terminal sends an express inquiry request to the first server, where the express inquiry request includes the first user's face data corresponding to the aforementioned user's face image.

S303b. The first server sends a face query request to the second server based on the aforementioned express query request, where the face query request includes the terminal identification information of the first terminal and the face data of the second user, and the face query request uses To request the second server to query the face database corresponding to the first terminal for registered face data matching the face data of the first user. The face data of the second user is obtained based on the face data of the first user.

S304b. The second server queries the face database corresponding to the first terminal for registered face data matching the face data of the first user, where the face database corresponding to the first terminal stores the first terminal association The registered face data corresponding to multiple user accounts of, and different terminals correspond to different face databases.

S305b. In response to the query to find that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, the second server sends a second face query response to the first server. The two face query response indicates that the face query failed.

Correspondingly, the first server receives the second face query response.

If the user is not the face information registered through the first terminal, or the registered face data corresponding to the account associated with the first terminal of other terminals is not synchronized to the face database corresponding to the first terminal, the second server is in the first terminal. The face database corresponding to the terminal cannot be queried to obtain the registered face data matching the face data of the first user. Then the second server sends a second face query response to the first server, and the second face query response indicates that the face query failed.

S306b. The first server sends a courier query response to the first terminal, and the courier query response indicates that the face query failed.

Correspondingly, the first terminal receives the express query response.

S307b. The first terminal prompts the user to input account information.

The first terminal receives the above-mentioned express query response, and can learn that the corresponding registered face data does not exist in the face database corresponding to the first terminal. Therefore, the first terminal prompts the user to input account information.

S308b. The first terminal sends the aforementioned account information input by the user to the first server, and the account information is used for synchronizing the face database of the first terminal and querying express delivery information.

Correspondingly, the first server receives the aforementioned account information.

After obtaining the account information input by the user, the first terminal sends the above account information to the first server, and the account information can be used to synchronize the face database of the first terminal and query express delivery information.

S309b. The first server queries the bound face information of the input account information, where the bound face information obtained by the query is used to synchronize the face database corresponding to the first terminal.

The account database of the first server stores the account information of multiple user accounts and the corresponding bound face information. Therefore, according to the above input account information, the bound face information corresponding to the account information can be queried. In an example, the bound face information may include registered face data, such as one or more registered face images and/or characteristic data of the registered face images, or may further include the registered face data corresponding to at least one terminal. The corresponding face identification information in the face database. The first server may update the face database corresponding to the first terminal based on the queried bound face information.

S310b. The first server sends a data synchronization request to the second server, where the data synchronization request is used to request the second server to update the face database corresponding to the first terminal based on the above-mentioned bound face information.

Correspondingly, the second server receives the aforementioned data synchronization request.

The second server is provided with multiple face databases corresponding to multiple terminals respectively. According to the above-mentioned second face query response, it can be learned that the registered face image does not exist in the face database corresponding to the first terminal. Therefore, the first server sends a data synchronization request to the second server to request the second server based on the above-mentioned binding. Update the face database corresponding to the first terminal by determining the face information.

S311b. The second server obtains registered face data based on the above-mentioned bound face information, and generates second face identification information corresponding to the registered face data.

After receiving the bound face information sent by the first server, the second server may obtain the characteristic data of the registered face image based on the bound face information, that is, obtain the registered face data. And the second face identification information corresponding to the registered face data is generated, for example, it may be a face identifier (faceid). The second face identification information corresponding to each registered face data in different face databases may be different.

Wherein, the aforementioned first face identification information is the face identification information that already exists in the face database corresponding to the first terminal, and the second face identification information refers to the face identification information newly added during the synchronization process.

S312b. The second server stores the correspondence between the second face identification information and the registered face data in the face database corresponding to the first terminal.

The face database corresponding to the first terminal generally stores the registered face data corresponding to the multiple user accounts associated with the first terminal. Therefore, after the second server obtains the registered face data corresponding to the account, according to the second person The face identification information stores the registered face data correspondingly.

S313b. The second server sends a data synchronization response to the first server. The data synchronization response includes second face identification information corresponding to the synchronized face database of the first terminal after the registered face image is synchronized.

Correspondingly, the first server receives the data synchronization response.

After the second server synchronously stores the registered face data corresponding to the second face identification information in the face database corresponding to the first terminal, it feeds back to the first server that the data synchronization is successful, and sends the aforementioned second face identification information To the first server.

S314b: The first server stores the corresponding relationship between the user account information and the second face identification information.

After the first server receives the second face identification information fed back by the second server, because the second face identification information corresponds to the registrant of the user's account associated with the first terminal in the face database corresponding to the first terminal Face data correspondence, therefore, the corresponding relationship between the user account information and the second face identification information is stored in the account database, so that next time the first terminal obtains the user’s face image, the second server corresponds to the first terminal After the face database in Query finds the registered face data that matches the face data of the first user, the first server can obtain the second face identification information corresponding to the registered face data, so that the second face identification information can be obtained according to the second face identification. Information query to the corresponding user account information, no need for the user to input.

S315b. The first server determines the user's express delivery information based on the foregoing user account information.

In addition, after receiving the user account information input by the user, the first server may determine the user's express delivery information. For specific implementation, refer to the above step S307a.

S316b. The first server sends the aforementioned user express delivery information to the first terminal.

Correspondingly, the first terminal receives the user courier information.

For the specific implementation of this step, refer to the above step S308a.

S317b. The first terminal displays the above-mentioned user courier information.

The following uses a specific example to further describe the express query method provided by the embodiment of the present disclosure:

For example, user 1 registers face data through the first terminal A, the face database corresponding to the first terminal A stores the face identifier 1 of the first terminal A and the registered face data, and the account database of the first server stores The corresponding relationship between user account information, bound face information, and face identifier 1. In an embodiment, the second terminal B obtains the face data of the user 1. Assuming that the registered face data of the user 1 is not stored in the face database corresponding to the second terminal B, the person corresponding to the second terminal B The face database cannot find the registered face data corresponding to the face data. Then the second terminal B sends the user account information to the first server, and the first server can query the bound face information of the user account information in the account database according to the user account information, and send the bound face information To the second server, so that the second server obtains the registered face data of user 1 based on the bound face information, and uses the registered face data of user 1 to update the face database corresponding to the second terminal B. The second server generates the face identifier 2 according to the registered face data, and correspondingly stores the face identifier 2 and the registered face data in the face database corresponding to the second terminal B.

Then the corresponding relationship stored in the account database of the first server is shown in Table 1 below:

Table 1

Then the corresponding relationship stored in the face database corresponding to the first terminal A is shown in Table 2 below:

Table 2

User 1's face registration data

Face identifier 1

Then the corresponding relationship stored in the face database corresponding to the second terminal B is shown in Table 3 below:

table 3

User 1's face registration data

Face identifier 2

According to the express query method provided by the embodiment of the present disclosure, there is no need to register face data in each terminal, and the server can automatically synchronize the registered face data in the face database corresponding to other terminals to the face database corresponding to the terminal. Therefore, the user only needs to register the face image once in a terminal, and can obtain express delivery information through the face image on any terminal connected to the server, which greatly facilitates the user.

Please refer to FIG. 6 again. FIG. 6 is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S401. The first terminal obtains a user's face image.

The implementation of this step can refer to step S101 in the embodiment shown in FIG. 3, step S201 in the embodiment shown in FIG. 4, step S301a in the embodiment shown in FIG. 5A, or step S301b in the embodiment shown in FIG. 5B.

S402. The first terminal sends an express query request to the first server, where the express query request includes the first user face data corresponding to the user face image. The first user's face data includes the user's face image and/or the characteristic data of the user's face image.

The implementation of this step can refer to step S102 in the embodiment shown in FIG. 3, step S202 in the embodiment shown in FIG. 4, step S302a in the embodiment shown in FIG. 5A, or step S302b in the embodiment shown in FIG. 5B.

S403: The first server obtains the feature data of the user's face image based on the first user's face data.

In this embodiment, multiple face databases corresponding to multiple terminals are set in the first server, and the face database corresponding to each terminal stores registered face data corresponding to multiple accounts associated with the terminal.

After receiving the face data of the first user, the first server performs feature extraction processing on the face data of the first user to obtain the feature data of the face image of the user. Specifically, a facial image feature extraction algorithm can be used to extract the feature data of the aforementioned user's facial image.

S404: The first server determines the similarity between the feature data of the user's face image and the facial feature data corresponding to multiple user accounts stored in the face database corresponding to the first terminal.

The face database corresponding to the first terminal stores registered face data corresponding to multiple user accounts associated with the first terminal. Among them, the registered face data includes feature data of the registered face image. The first server compares the extracted feature data of the user's face image with the feature data of the registered face images corresponding to the multiple user accounts associated with the first terminal, and obtains multiple similarities respectively.

S405. The first server determines, based on the aforementioned similarity, whether there is registered face data matching the aforementioned first user's face data in the face database corresponding to the first terminal.

Specifically, when there is a similarity with a similarity greater than a set threshold among the multiple similarities obtained by the first server, it is determined that there is a registration in the face database corresponding to the first terminal that matches the face data of the first user. Face data; when there is no similarity greater than the set threshold among the multiple similarities obtained by the first server, it is determined that the face database corresponding to the first terminal does not exist in the face database corresponding to the first user’s face. The registered face data whose data matches. The registered face data whose similarity with the feature data of the user's face image is greater than the set threshold is the registered face data that matches the first user's face data.

S406: The first server sends an express query response to the first terminal based on the result of the foregoing determination.

Correspondingly, the first terminal receives the express query response.

For the implementation of this step, reference may be made to step S104 of the embodiment shown in FIG. 3.

According to an express query method provided by an embodiment of the present disclosure, the first server queries whether there is registered face data matching the face data of the first user in the face database corresponding to the terminal stored in the first server, and then forwards the query to the first user according to the query result. A terminal feedbacks that the face query is successful or the face query fails, which is convenient for the user to collect the express.

Please refer to FIG. 7 again. FIG. 7 is a schematic flowchart of an express query method provided by an embodiment of the present disclosure. Illustratively, the method may include the following steps:

S501. The first terminal acquires a user's face image.

The implementation of this step can refer to step S101 of the embodiment shown in FIG. 3, step S201 of the embodiment shown in FIG. 4, step S301a of the embodiment shown in FIG. 5A, step S301b of the embodiment shown in FIG. 5B, or step S301b of the embodiment shown in FIG. Step S401 of the embodiment is shown.

S502. The first terminal sends a courier query request to the first server, where the courier query request includes the first user's face data corresponding to the user's facial image.

The implementation of this step can refer to step S102 of the embodiment shown in FIG. 3, step S202 of the embodiment shown in FIG. 4, step S302a of the embodiment shown in FIG. 5a, step S302b of the embodiment shown in FIG. 5B, or step S302b of the embodiment shown in FIG. Step S402 of the embodiment is shown.

S503: The first server determines that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal.

After the first server receives the express inquiry request, the express inquiry request includes the first user's face data corresponding to the user's face image, and the first server needs to verify the first user's face data. Specifically, the first terminal needs to be determined Whether there is registered face data matching the face data of the first user in the corresponding face database. The registered face data includes characteristic data of the registered face image. The feature data of the user's face image can be compared with the feature data of the registered face images corresponding to multiple user accounts stored in the face database corresponding to the first terminal to determine the face corresponding to the first terminal. Whether there is registered face data matching the face data of the first user in the database.

The result of the determination is that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal.

S504. The first server sends a courier query response to the first terminal based on the determined result, where the courier query response indicates that the face query failed.

Correspondingly, the first terminal receives the express query response.

According to the result of the above determination, there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal. Therefore, the first server feeds back the first user's face data query failure to the first terminal.

S505: The first terminal prompts the user to input account information.

After receiving the aforementioned express query response, the first terminal can determine that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal. Therefore, the first terminal prompts the user to input account information. The account information can be the user's mobile phone number.

S506: The first terminal sends the account information input by the user to the first server, where the account information is used to synchronize the face database of the first terminal.

The first terminal obtains the aforementioned account information for synchronization of the face database of the first terminal, that is, the registered face data in the face database of other terminals is synchronized to the face database of the first terminal.

S507. The first server obtains the face information registered by the user at the second terminal based on the account information input by the user, where the face information registered by the second terminal is used to synchronize the face database corresponding to the first terminal.

Suppose that the face database of the second terminal stores registered face data matching the face data of the first user, for example, the user initially registered the face image at the second terminal, or the second terminal synchronizes the registration of other terminals Face data, and the user account information and the corresponding bound face information are stored in the account database of the first server, then the first server can obtain the face registered by the user at the second terminal based on the account information input by the user. Information, the face information registered by the second terminal can be synchronized to the face database corresponding to the first terminal. Therefore, the next time the user scans the user's face image at the first terminal, the user can query the registered face data that matches the first user's face data, so that the face query is successful.

Please refer to FIG. 8 again. FIG. 8 is a schematic flowchart of a method for querying express delivery according to an embodiment of the present disclosure. The express inquiry method can be applied to the first terminal. Exemplarily, the method may include the following steps:

S610. The first terminal obtains a face image of the user.

The implementation of this step can refer to step S101 of the embodiment shown in FIG. 3, step S201 of the embodiment shown in FIG. 4, step S301a of the embodiment shown in FIG. 5A, step S301b of the embodiment shown in FIG. 5B, and step S301b of the embodiment shown in FIG. Step S401 of the embodiment or step S501 of the embodiment shown in FIG. 7.

S620. The first terminal obtains user delivery information based on the user's face image, where the user's face image is used to determine whether there is matching registered face data in the face database corresponding to the first terminal, where: The face database corresponding to the first terminal includes registered face data of multiple user accounts associated with the first terminal, and different terminals correspond to different face databases.

In some embodiments, acquiring the face image of the user by the first terminal includes: the first terminal acquires the face image of the user in response to receiving a courier query instruction from the user. In some embodiments, after the first terminal obtains the user courier information, the method further includes: the first terminal displays the user courier information.

In some embodiments, the express query method further includes: in a case where the first terminal determines that the face query based on the user's face image fails, the first terminal obtains account information input by the user, wherein The bound face information corresponding to the account information in the account database is used to synchronize the face database corresponding to the first terminal, and the account database includes account information of multiple user accounts associated with multiple terminals and corresponding Bind face information.

In some embodiments, the express query method further includes: the first terminal sends the account information input by the user to the first server, and the first server searches for the corresponding bound face information and based on the corresponding bound face information. The face information is synchronized with the face database corresponding to the first terminal.

In some embodiments, the express query method further includes: the first terminal queries the bound face information corresponding to the account information in the account database; the first terminal is based on the corresponding binding The face information updates the face database corresponding to the first terminal.

In some embodiments, the user courier information includes at least one of the following: information about waiting for pickup of the user account and information about waiting for pickup of at least one other account that authorizes the user account. In some embodiments, the multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a first user account not registered at the first terminal but an express inquiry has been performed at the first terminal The second user account, wherein the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information registered by the second user account at the second terminal of.

In some embodiments, the first terminal further determines a target advertisement and displays the target advertisement, wherein the target advertisement is obtained based on at least one of the user's face image, user account information, and the user express information . The first terminal may display the target advertisement on the display interface of the user express information.

With reference to the embodiments of Figures 3-7, the express query method provided by the embodiments of the present disclosure further includes: the first server determines the target advertisement based on the determined result; the first server sends the target instruction and/or the target advertisement to the first terminal, The target instruction is used to instruct the first terminal to play the target advertisement. In an embodiment, the first server determining the target advertisement based on the result of the determination includes: the first server determining the target advertisement according to at least one historical express information of the user account information corresponding to the first user's face data Target advertising. In this way, the advertisement can be pushed to the user corresponding to the user's face image more accurately.

The embodiment of the present disclosure also provides a courier query method, which can be applied to a first device, and includes: the first device obtains user input information at the first terminal, and the input information is used to perform courier query; The first device determines user courier information based on the input information, where the input information includes first user face data, and the user courier information is based on a match with the first user’s face data. The face information registered by the user at the second terminal is obtained by querying, or the input information includes account information, and the account information is used to search for the face information registered by the user at the second terminal, and based on the registration. The face information of is synchronized with the face database corresponding to the first terminal, where the first terminal and the second terminal correspond to different face databases. The first device may be the first terminal or the first server in the foregoing embodiment.

In some embodiments, in a case where the input information includes the face data of the first user, the first device determining the user express information based on the input information includes: the first device determines the Registered face data that matches the face data of the first user in the face database corresponding to the first terminal; the first device obtains the user express information based on the matched registered face data.

In some embodiments, the determining, by the first device, the registered face data that matches the face data of the first user in the face database corresponding to the first terminal includes: the first device sends the registered face data to the second device Sending a face query request, where the face query request is used to request the second device to query the face database corresponding to the first terminal for registered face data matching the face data of the first user The first device receives the face query response returned by the second device, and the face query response indicates the matched registered face data that is queried. In the case where the first device is the first server, the second device may be the second server.

In some embodiments, when the input information includes account information, the express query method further includes: the first device determines the bound face information corresponding to the account information in the account database, wherein, The account database stores account information and bound face information of multiple user accounts associated with multiple terminals connected to the first device; the first device updates all the user accounts based on the corresponding bound face information The face database corresponding to the first terminal, or request the second device to update the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the express query method further includes: the first device acquiring the corresponding bound face information corresponding to the first face identifier in the updated face database corresponding to the first terminal Information; the first device stores the corresponding relationship between the account information and the first face identification information in the account database.

The method of the embodiment of the present disclosure is described above, and the device of the embodiment of the present disclosure is described below.

Based on the same concept of the above-mentioned express inquiry method, as shown in FIG. 9, an embodiment of the present disclosure also provides a schematic structural diagram of a server. The server 1000 may be one of the express inquiry methods shown in the above-mentioned embodiments of FIGS. 3-7. The first server. The server 1000 includes: a transceiver module 11 and a determination module 12.

The transceiver module 11 is configured to receive an express inquiry request sent by a first terminal, where the express inquiry request includes the face data of the first user acquired by the first terminal;

The determining module 12 is configured to determine whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores Registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module 11 is further configured to send an express query response to the first terminal based on the result of the determination.

In some embodiments, the determining module 12 is configured to send a face query request to a second server based on the express query request, wherein the face query request is used to request that the second server is in the The face database corresponding to the first terminal searches for registered face data matching the face data of the first user; receives a face query response returned by the second server, and the face query response indicates that the query result.

In some embodiments, the determining module 12 is configured to determine the similarity between the face data of the first user and multiple copies of registered face data stored in the face database corresponding to the first terminal; The similarity determines whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal.

In some embodiments, the transceiver module 11 is configured to: in response to determining that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, send a message to the first user A terminal sends a courier query response, and the courier query response indicates that the face query failed.

In some embodiments, the server further includes a bound face information query module, and the bound face information query module is configured to: obtain the account information input by the user from the first terminal; determine the user account information The corresponding bound face information, wherein the corresponding bound face information is used to synchronize the face database corresponding to the first terminal.

In some embodiments, the bound face information query module is used to query the bound face information corresponding to the account information in an account database, where the account database stores multiple information connected to the server. The account information of multiple user accounts associated with the terminal and the corresponding bound face information.

In some embodiments, the account information includes a mobile phone number.

In some embodiments, the server further includes an update module configured to update the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the server further includes a data synchronization module configured to send a data synchronization request to a second server, and the data synchronization request is used to request the second server based on the corresponding Binding face information to update the face database corresponding to the first terminal; receiving a data synchronization response sent by the second server, where the data synchronization response includes the first data synchronization response of the bound face information after synchronization The first face identification information corresponding to the face database corresponding to the terminal.

In some embodiments, the server further includes a storage module, the storage module is configured to: obtain the corresponding bound face information in the synchronized face database corresponding to the first terminal. Face identification information; the corresponding relationship between the account information and the first face identification information is stored in the account database.

In some embodiments, the transceiver module is configured to: in response to determining that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, based on the matching registration The second face identification information corresponding to the face data queries the account database to obtain user account information corresponding to the second face identification information.

In some embodiments, the server further includes a courier information determining module; the courier information determining module is configured to determine user courier information based on the user account information.

In some embodiments, the express delivery information determining module is configured to: send the user account information to a third server; receive user express information corresponding to the user account information from the third server.

In some embodiments, the server further includes a target advertisement determination module; the target advertisement determination module is configured to: determine a target advertisement based on the result of the determination; send a target instruction and/or a target advertisement to the first terminal ; The target instruction is used to instruct the first terminal to play the target advertisement.

In some embodiments, the target advertisement determining module is configured to determine the target advertisement according to at least one historical express information of the user account information corresponding to the first user's face data.

The server 1000 may further include other modules or units, and detailed descriptions of other modules or units can be obtained by referring to the relevant description of the first server in the express query method shown in the above-mentioned embodiments of FIGS. 3-7.

Based on the same concept of the above-mentioned express inquiry method, as shown in FIG. 10, an embodiment of the present disclosure also provides a schematic structural diagram of a server. The server 2000 may be the express inquiry method shown in the above-mentioned embodiments of FIGS. 4 and 5A-5B. The second server in. The server 2000 includes: a transceiver module 21 and a query module 22.

The transceiver module 21 is configured to receive a face query request sent by the first server. The face query request includes the terminal identification information of the first terminal and the face data of the second user; wherein the face data of the second user is Obtained based on the face data of the first user sent by the first terminal to the first server;

The query module 22 is configured to query the registered face data matching the face data of the second user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores The registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module 21 is further configured to send a face query response to the first server based on the result of the query.

In some embodiments, the transceiving module 21 is configured to: in response to the query to obtain that there is no registered face data matching the face data of the second user in the face database corresponding to the first terminal, send a message to the The first server sends a face query response, and the face query response indicates that the face query failed.

In some embodiments, the server further includes an update module configured to: receive a data synchronization request sent by the first server, where the data synchronization request includes binding face information; based on the binding The face information updates the face database corresponding to the first terminal.

In some embodiments, the update module is further configured to: obtain the registered face data and the first face identification information corresponding to the bound face information; and store all information in the face database corresponding to the first terminal. The registered face data corresponding to the bound face information and the first face identification information. The server further includes a data synchronization module configured to send a data synchronization response to the first server, the data synchronization response including the first face identification information.

In some embodiments, the transceiver module 21 is further configured to: in response to the query to obtain that there is registered face data matching the face data of the second user in the face database corresponding to the first terminal, report to the The first server sends a face query response, where the face query response includes second face identification information corresponding to the matched registered face data.

The server 2000 may further include other modules or units, and detailed descriptions of other modules or units can be obtained by referring to the related description of the second server in the express inquiry method shown in the embodiments of FIGS. 4 and 5A-5B.

Based on the same concept of the above-mentioned express inquiry method, as shown in FIG. 11, an embodiment of the present disclosure also provides a schematic structural diagram of a terminal. The terminal 3000 may be one of the express inquiry methods shown in the above-mentioned embodiments of FIGS. 3-8. The first terminal. The terminal 3000 includes: an obtaining module 31 and a courier information obtaining module 32.

The obtaining module 31 is used to obtain a user's face image;

The express information obtaining module 32 is configured to obtain user express information based on the user face image, wherein the user face image is used to determine whether there is matching registered face data in the face database corresponding to the terminal, Wherein, the face database corresponding to the terminal includes registered face data of multiple user accounts associated with the terminal, and different terminals correspond to different face databases.

In some embodiments, the acquisition module 31 is configured to: in response to receiving an express query instruction from the user, acquire the user's face image; the terminal further includes a display module, and the display module is used to: After the express information, the user express information is displayed.

In some embodiments, the express delivery information obtaining module 32 is configured to: query the registered face data matching the user's face image in the face database corresponding to the terminal; and based on the matched registered face data; Data, get user express information.

In some embodiments, the express delivery information obtaining module 32 is configured to: perform feature extraction on the user's face image to obtain the feature data of the user's face image; determine the difference between the feature data of the user's face image and the The similarity between the multiple copies of registered face data stored in the face database corresponding to the terminal; based on the similarity, it is determined whether there is a registration matching the face image of the user in the face database corresponding to the terminal Face data.

In some embodiments, the express delivery information obtaining module 32 is configured to: determine the user account information corresponding to the matched registered face data in the account database; and obtain the user express information based on the user account information.

In some embodiments, the express delivery information obtaining module 32 is configured to send an express inquiry request to a first server, wherein the express inquiry request includes first user face data obtained based on the user's face image, wherein, The first user face data is used by the first server to determine whether there is matching registered face data in the face database corresponding to the terminal; to receive the express query response fed back by the first server, the express query The response includes the user courier information.

In some embodiments, the terminal further includes an account information acquisition module; the account information acquisition module is configured to: in the case where it is determined that the face query based on the user's face image fails, acquire the account information input by the user, Wherein, the bound face information corresponding to the account information in the account database is used to synchronize the face database corresponding to the terminal, and the account database includes account information of multiple user accounts associated with multiple terminals and corresponding bindings. Set face information.

In some embodiments, the terminal further includes an account information sending module; the account information sending module is configured to: send the account information input by the user to the first server, wherein the account information is used for the first server. The server searches for the corresponding bound face information and synchronizes the face database corresponding to the terminal based on the corresponding bound face information.

In some embodiments, the terminal further includes an update module; the update module is configured to: query the account information corresponding to the bound face information in the account database; based on the corresponding bound face information To update the face database corresponding to the terminal.

In some embodiments, the user courier information includes at least one of the following: the pending information of the user account and the pending information of at least one other account that authorizes the user account; and/or the The multiple user accounts associated with the terminal include a first user account registered on the terminal and a second user account that is not registered on the terminal but has made an express query on the terminal, wherein the face database corresponding to the terminal The registered face data of the second user account stored in is obtained based on the face information registered by the second user account in the second terminal.

In some embodiments, the terminal further includes a target advertisement determining module; the target advertisement determining module is used to determine a target advertisement, wherein the target advertisement is based on the user's face image, user account information, and the Obtain at least one item in the user's express delivery information; display the target advertisement.

In some embodiments, the target advertisement determining module is further configured to: display the target advertisement on a display interface of the user express information.

The terminal 3000 may further include other modules or units, and other detailed descriptions of the above-mentioned modules or units can be obtained by referring to the relevant description of the first terminal in the express inquiry method shown in the embodiments of FIGS. 3-8.

Based on the same concept of the above-mentioned express inquiry method, as shown in FIG. 12, an embodiment of the present disclosure also provides a schematic structural diagram of a device. The device 4000 may be one of the express inquiry methods shown in the above-mentioned embodiments of FIGS. 3-7. The first server or the first terminal. The device 4000 includes: an obtaining module 41 and a determining module 42.

The obtaining module 41 is used to obtain the input information of the user in the first terminal, and the input information is used to make an express inquiry;

The determining module 42 is configured to determine user express information based on the input information, where the input information includes first user facial data, and the user express information is based on matching with the first user facial data , The face information registered by the user in the second terminal is obtained by querying, or the input information includes account information, and the account information is used to look up the face information registered by the user in the second terminal, and based on the information The registered face information is synchronized with the face database corresponding to the first terminal, where the first terminal and the second terminal correspond to different face databases.

In some embodiments, in a case where the input information includes the face data of the first user, the determining module 42 is configured to: determine that the face database corresponding to the first terminal matches the face data of the first user. The registered face data matched by the face data; and the user express information is obtained based on the matched registered face data.

In some embodiments, the determining module 42 is further configured to: determine the user account information corresponding to the matched registered face data in the account database; and obtain the user express information based on the corresponding user account information.

In some embodiments, the determining module 42 is further configured to send a face query request to the second device, where the face query request is used to request the second device to be the person corresponding to the first terminal Query the registered face data matching the face data of the first user in the face database; receive a face query response returned by the second device, where the face query response indicates the matched registration that is queried Face data.

In some embodiments, in a case where the input information includes account information, the device further includes an update module configured to determine the bound face information corresponding to the account information in the account database, Wherein, the account database stores account information and bound face information of multiple user accounts associated with multiple terminals connected to the first device; and based on the corresponding bound face information, update in the The face database corresponding to the first terminal, or the second device is requested to update the face database corresponding to the first terminal based on the corresponding bound face information.

In some embodiments, the device further includes a storage module configured to obtain the first corresponding bound face information in the updated face database corresponding to the first terminal. Face identification information; the corresponding relationship between the account information and the first face identification information is stored in the account database.

In some embodiments, the obtaining module 41 is configured to: obtain the first user's face data of the user through image collection; or receive an express inquiry request sent by the first terminal, and the express inquiry request carries all the data.述input information.

The device 4000 may further include other modules or units. For other detailed descriptions of the above-mentioned modules or units, please refer to the relevant description of the first server or the first terminal in the express inquiry method shown in the embodiments of FIGS. 3-8. get.

The embodiment of the present disclosure also provides a device, which is used to execute the above-mentioned express inquiry method. Part or all of the above methods can be implemented by hardware, and can also be implemented by software or firmware.

Optionally, the device may be a chip or an integrated circuit during specific implementation.

Optionally, when part or all of the express inquiry method in the foregoing embodiment is implemented by software or firmware, it may be implemented by a device provided in FIG. 13. As shown in Figure 13, the device may include:

Input device, output device, memory, and processor (the processor in the device may be one or more, and one processor is taken as an example in FIG. 13). In this embodiment, the input device, the output device, the memory, and the processor may be connected through a bus or in other ways, wherein the connection through a bus is taken as an example in FIG. 13.

Wherein, when the machine executable instructions stored in the memory are called, the processor is used to execute the method steps executed by the first server, the first terminal, or the second server in the above-mentioned embodiments of FIG. 3 to FIG. 8.

Optionally, the program of the above express inquiry method may be stored in the memory. The memory can be a physically independent unit, or it can be integrated with the processor. This memory can also be used to store data.

Optionally, when part or all of the express inquiry method in the foregoing embodiment is implemented by software, the device may also only include a processor. The memory for storing the program is located outside the device, and the processor is connected to the memory through a circuit or wire for reading and executing the program stored in the memory.

The processor may be a central processing unit (CPU), a network processor (NP), or a WLAN (Wireless Local Area Network) device.

The processor may further include a hardware chip. The above-mentioned hardware chip may be an application-specific integrated circuit (ASIC), a programmable logic device (PLD), or a combination thereof. The above-mentioned PLD may be a complex programmable logic device (CPLD), a field-programmable gate array (FPGA), a generic array logic (GAL), or any combination thereof.

The memory may include volatile memory (volatile memory), such as random-access memory (RAM); the memory may also include non-volatile memory (non-volatile memory), such as flash memory (flash memory) , Hard disk drive (HDD) or solid-state drive (solid-state drive, SSD); the memory may also include a combination of the above types of memory.

Those skilled in the art can clearly understand that, for the convenience and conciseness of description, the specific working process of the system, device and unit described above can refer to the corresponding process in the foregoing method embodiment, which will not be repeated here.

In the several embodiments provided in the present disclosure, it should be understood that the disclosed system, device, and method may be implemented in other ways. For example, the division of the unit is only a logical function division. In actual implementation, there can be other divisions. For example, multiple units or components can be combined or integrated into another system, or some features can be ignored or not. carried out. The displayed or discussed mutual coupling, or direct coupling, or communication connection may be indirect coupling or communication connection through some interfaces, devices or units, and may be in electrical, mechanical or other forms.

The units described as separate components may or may not be physically separated, and the components displayed as units may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the units may be selected according to actual needs to achieve the objectives of the solutions of the embodiments.

In the above-mentioned embodiments, it may be implemented in whole or in part by software, hardware, firmware, or any combination thereof. When implemented by software, it can be implemented in the form of a computer program product in whole or in part. The computer program product includes one or more computer instructions. When the computer program instructions are loaded and executed on the computer, the processes or functions according to the embodiments of the present disclosure are generated in whole or in part. The computer may be a general-purpose computer, a special-purpose computer, a computer network, or other programmable devices. The computer instructions may be stored in a computer-readable storage medium or transmitted through the computer-readable storage medium. The computer instructions can be sent from one website, computer, server, or data center to another via wired (such as coaxial cable, optical fiber, digital subscriber line (DSL)) or wireless (such as infrared, wireless, microwave, etc.) A website, computer, server or data center for transmission. The computer-readable storage medium may be any available medium that can be accessed by a computer or a data storage device such as a server or data center integrated with one or more available media. The usable medium can be read-only memory (ROM), random access memory (RAM), or magnetic media, such as floppy disks, hard disks, magnetic tapes, magnetic disks, or optical media, for example, Digital versatile disc (DVD), or semiconductor media, for example, solid state disk (SSD), etc.

Claims

An express inquiry method, including:

The first terminal obtains the user's face image;

The first terminal obtains the user's express delivery information based on the user's face image, where:

The user face image is used to determine whether there is matching registered face data in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal includes a database associated with the first terminal. For the registered face data of a user account, different terminals correspond to different face databases.
The method according to claim 1, wherein the first terminal acquiring the user's face image comprises:

The first terminal obtains the user's face image in response to receiving the express query instruction from the user;

After the first terminal obtains the user's express delivery information, the method further includes:

The first terminal displays the user courier information.
The method according to any one of claims 1-2, wherein said first terminal obtains user express information based on said user's face image, comprising:

The first terminal searches the face database corresponding to the first terminal to find the registered face data matching the face image of the user;

The first terminal obtains the user express information based on the matched registered face data.
The method according to claim 3, wherein the first terminal inquiring, in the face database corresponding to the first terminal, the registered face data matching the face image of the user comprises:

Performing feature extraction on the face image of the user by the first terminal to obtain feature data of the face image of the user;

Determining, by the first terminal, the similarity between the feature data of the user's face image and multiple pieces of registered face data stored in the face database corresponding to the first terminal;

The first terminal determines, based on the similarity, whether there is registered face data matching the user's face image in the face database corresponding to the first terminal.
The method according to claim 3 or 4, wherein the first terminal obtains user courier information based on the matched registered face data, comprising:

Determining, by the first terminal, user account information corresponding to the matched registered face data in the account database;

The first terminal obtains user express information based on the user account information.
The method according to claim 1 or 2, wherein the first terminal obtains the user express information based on the user's face image, comprising:

The first terminal sends an express inquiry request to the first server, where the express inquiry request includes first user face data obtained based on the user's face image, wherein the first user face data is used for all The first server determines whether there is matching registered face data in the face database corresponding to the first terminal;

The first terminal receives a courier query response fed back by the first server, where the courier query response includes the user courier information.
The method according to any one of claims 1 to 6, wherein the method further comprises:

In the case that the first terminal determines that the face query based on the user's face image fails, the first terminal obtains the account information input by the user, wherein the account information corresponds to the bound person in the account database The face information is used to synchronize a face database corresponding to the first terminal, and the account database includes account information of multiple user accounts associated with multiple terminals and corresponding bound face information.
The method according to claim 7, wherein the method further comprises:

The first terminal sends the account information input by the user to the first server, where the account information is used by the first server to find corresponding bound face information based on the corresponding bound face information Synchronize the face database corresponding to the first terminal.
The method according to claim 7, wherein the method further comprises:

The first terminal searches the account database for the bound face information corresponding to the account information;

The first terminal updates the face database corresponding to the first terminal based on the corresponding bound face information.
The method according to any one of claims 1-9, wherein the user courier information includes at least one of the following: pending pickup information of the user account and pending information of at least one other account that authorizes the user account Pickup information; and/or

The multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a second user account that is not registered at the first terminal but has made an express inquiry at the first terminal, Wherein, the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information of the second user account registered in the second terminal.
The method according to any one of claims 1-10, further comprising:

The first terminal determines a target advertisement, where the target advertisement is obtained based on at least one of the user's face image, user account information, and the user express information;

The first terminal displays the target advertisement.
The method according to claim 11, wherein the displaying of the target advertisement by the first terminal comprises:

The first terminal displays the target advertisement on the display interface of the user express information.
An express inquiry method, including:

The first server receives a courier query request sent by the first terminal, where the courier query request includes the first user's face data obtained by the first terminal;

The first server determines whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores The registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The first server sends an express query response to the first terminal based on the result of the determination.
The method according to claim 13, wherein the first server determining whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal comprises:

The first server sends a face query request to a second server based on the express query request, where the face query request is used to request the second server to be in the face database corresponding to the first terminal Query the registered face data that matches the face data of the first user;

The first server receives a face query response returned by the second server, and the face query response indicates the result of the query.
The method according to claim 14, wherein the face query request includes terminal identification information of the first terminal and face data of a second user, and the face data of the second user is based on the face data of the first user From face data; and/or

In the case that the query obtains registered face data matching the face data of the first user, the face query response includes second face identification information corresponding to the matched registered face data.
The method according to any one of claims 13 to 15, wherein:

The multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a second user account that is not registered at the first terminal but has made an express inquiry at the first terminal, Wherein, the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information of the second user account registered in the second terminal.
The method according to any one of claims 13 to 16, wherein the registered face data includes a registered face image and/or characteristic data of a registered face image; and/or

The first user face data includes at least one of a user face image and feature data of the user face image.
The method according to claim 13, wherein the first server determining whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal comprises:

Determining, by the first server, the similarity between the face data of the first user and the multiple pieces of registered face data stored in the face database corresponding to the first terminal;

The first server determines, based on the similarity, whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal.
The method according to any one of claims 13 to 18, wherein the sending, by the first server, the express query response to the first terminal based on the result of the determination, comprises:

In response to determining that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, the first server sends an express query response to the first terminal, and The express query response indicates that the face query failed.
The method of claim 19, wherein the method further comprises:

The first server obtains the account information input by the user from the first terminal;

The first server determines the bound face information corresponding to the account information, where the corresponding bound face information is used to synchronize the face database corresponding to the first terminal.
The method according to claim 20, wherein the first server determining the bound face information corresponding to the account information comprises:

The first server queries an account database for bound face information corresponding to the account information, where the account database stores account information of multiple user accounts associated with multiple terminals connected to the first server and The corresponding bound face information.
The method according to claim 20 or 21, wherein the account information includes a mobile phone number.
The method according to any one of claims 20-22, further comprising:

The first server updates the face database corresponding to the first terminal based on the corresponding bound face information.
The method according to any one of claims 20-22, further comprising:

Sending, by the first server, a data synchronization request to a second server, the data synchronization request being used to request the second server to update the face database corresponding to the first terminal based on the corresponding bound face information;

The first server receives a data synchronization response sent by the second server, where the data synchronization response includes the first corresponding bound face information in the face database corresponding to the first terminal after synchronization. One face identification information.
The method according to any one of claims 20-24, further comprising:

Acquiring, by the first server, first face identification information corresponding to the corresponding bound face information in a face database corresponding to the first terminal after synchronization;

The first server stores the correspondence between the account information and the first face identification information in the account database.
The method according to any one of claims 13 to 18, wherein the sending, by the first server, the express query response to the first terminal based on the result of the determination, comprises:

In response to determining that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, the first server is based on the second person corresponding to the matched registered face data The face identification information queries the account database to obtain user account information corresponding to the second face identification information.
The method according to any one of claims 20 to 26, further comprising:

The first server determines user delivery information based on the user account information.
28. The method according to claim 27, wherein the first server determining the user express information based on the user account information comprises:

Sending, by the first server, the user account information to a third server;

The first server receives the user express information corresponding to the user account information from the third server.
The method according to claim 27 or 28, wherein the user courier information includes at least one of the following: waiting information of the user account and waiting information of at least one other account that authorizes the user account information.
The method according to any one of claims 13-29, further comprising:

The first server determines the target advertisement based on the result of the determination;

The first server sends a target instruction and/or a target advertisement to the first terminal; the target instruction is used to instruct the first terminal to play the target advertisement.
The method according to claim 30, wherein the first server determining the target advertisement based on the result of the determination comprises:

The first server determines the target advertisement according to at least one historical express information of the user account information corresponding to the first user's face data.
An express inquiry method, including:

The second server receives the face query request sent by the first server. The face query request includes the terminal identification information of the first terminal and the face data of the second user, wherein the face data of the second user is based on the face data of the second user. Obtained from the face data of the first user carried in the express query request sent by the first terminal to the first server;

The second server queries the face database corresponding to the first terminal for registered face data matching the face data of the second user, wherein the face database corresponding to the first terminal stores the Registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The second server sends a face query response to the first server based on the result of the query.
The method according to claim 32, wherein the second server sending a face query response to the first server based on the result of the query comprises:

In response to the query obtaining that there is no registered face data matching the face data of the second user in the face database corresponding to the first terminal, the second server sends a face query response to the first server, The face query response indicates that the face query failed.
The method according to claim 32 or 33, further comprising:

Receiving, by the second server, a data synchronization request sent by the first server, where the data synchronization request includes binding face information;

The second server updates the face database corresponding to the first terminal based on the bound face information.
The method according to claim 34, wherein the second server updating the face database corresponding to the first terminal based on the bound face information comprises:

Obtaining, by the second server, registered face data and first face identification information corresponding to the bound face information;

Storing, by the second server, the registered face data corresponding to the bound face information and the first face identification information in a face database corresponding to the first terminal;

The method further includes: the second server sending a data synchronization response to the first server, the data synchronization response including the first face identification information.
The method according to claim 32, wherein the second server sending a face query response to the first server based on the result of the query comprises:

In response to the query obtaining that there is registered face data matching the face data of the second user in the face database corresponding to the first terminal, the second server sends a face query response to the first server, so The face query response includes second face identification information corresponding to the matched registered face data.
An express inquiry method, including:

The first device obtains the input information of the user in the first terminal, and the input information is used for express delivery inquiry;

The first device determines user courier information based on the input information, where:

The input information includes the face data of the first user, and the user express information is obtained based on the face information query that matches the face data of the first user and that the user registers with the second terminal, or,

The input information includes account information, and the account information is used to look up the face information registered by the user at the second terminal, and synchronize the face database corresponding to the first terminal based on the registered face information, where , The first terminal and the second terminal correspond to different face databases.
The method according to claim 37, wherein, in the case that the input information includes the face data of the first user, the first device determining the user express information based on the input information includes:

Determining, by the first device, registered face data that matches the face data of the first user in the face database corresponding to the first terminal;

The first device obtains the user express information based on the matched registered face data.
The method according to claim 38, wherein said first device obtains said user courier information based on said matched registered face data, comprising:

Determining, by the first device, user account information corresponding to the matched registered face data in the account database;

The first device obtains the user express information based on the corresponding user account information.
The method according to claim 38 or 39, wherein the determining, by the first device, the registered face data that matches the face data of the first user in the face database corresponding to the first terminal comprises:

The first device sends a face query request to a second device, where the face query request is used to request the second device to query the face database corresponding to the first terminal and the first user Registered face data matched by face data;

The first device receives a face query response returned by the second device, where the face query response indicates the matched registered face data that is queried.
The method according to claim 37, wherein, when the input information includes account information, the method further comprises:

The first device determines the bound face information corresponding to the account information in an account database, where the account database stores account information of multiple user accounts associated with multiple terminals connected to the first device And bind face information;

The first device updates the face database corresponding to the first terminal based on the corresponding bound face information, or requests the second device to update the first terminal based on the corresponding bound face information The corresponding face database.
The method of claim 41, further comprising:

Acquiring, by the first device, first face identification information corresponding to the corresponding bound face information in the updated face database corresponding to the first terminal;

The first device stores the correspondence between the account information and the first face identification information in the account database.
The method according to any one of claims 37 to 42, wherein the first device acquiring user input information at the first terminal comprises:

The first device obtains the first user face data of the user through image collection; or

The first device receives the express inquiry request sent by the first terminal, and the express inquiry request carries the input information.
A terminal includes: an obtaining module and an express information obtaining module; wherein,

The acquisition module is used to acquire a user's face image;

The express delivery information obtaining module is used to obtain the user express information based on the user's face image, where:

The user face image is used to determine whether there is matching registered face data in the face database corresponding to the terminal, wherein the face database corresponding to the terminal includes registrants of multiple user accounts associated with the terminal For face data, different terminals correspond to different face databases.
The terminal according to claim 44, wherein the acquiring module is configured to:

In response to receiving the express query instruction from the user, obtain the user's face image;

The terminal further includes a display module configured to display the user express information after obtaining the user express information.
The terminal according to any one of claims 44-45, wherein the express delivery information obtaining module is used for:

Querying the registered face data matching the user's face image in the face database corresponding to the terminal;

Based on the matched registered face data, the user express information is obtained.
The terminal according to claim 46, wherein the courier information obtaining module is used for:

Performing feature extraction on the user's face image to obtain feature data of the user's face image;

Determining the similarity between the feature data of the user's face image and multiple pieces of registered face data stored in the face database corresponding to the terminal;

Based on the similarity, it is determined whether there is registered face data matching the user's face image in the face database corresponding to the terminal.
The terminal according to claim 46 or 47, wherein the express delivery information obtaining module is used for:

Determining user account information corresponding to the matched registered face data in the account database;

Based on the user account information, the user express information is obtained.
The terminal according to claim 44 or 45, wherein the courier information obtaining module is used for:

Send an express query request to a first server, where the express query request includes first user face data obtained based on the user's face image, wherein the first user face data is used for the first server to determine Whether there is matching registered face data in the face database corresponding to the terminal;

Receiving a courier query response fed back by the first server, where the courier query response includes the user courier information.
The terminal according to any one of claims 44 to 49, wherein the terminal further comprises an account information obtaining module; the account information obtaining module is configured to:

In the case where it is determined that the face query based on the user's face image fails, the account information input by the user is obtained, wherein the bound face information corresponding to the account information in the account database is used to synchronize the corresponding terminal The face database includes account information of multiple user accounts associated with multiple terminals and corresponding bound face information.
The terminal according to claim 50, wherein the terminal further comprises an account information sending module; the account information sending module is configured to:

Send the account information input by the user to the first server, where the account information is used by the first server to find the corresponding bound face information and synchronize the terminal correspondence based on the corresponding bound face information Face database.
The terminal according to claim 50, wherein the terminal further comprises an update module; the update module is configured to:

Query the bound face information corresponding to the account information in the account database;

Based on the corresponding bound face information, the face database corresponding to the terminal is updated.
The terminal according to any one of claims 44-52, wherein the user courier information includes at least one of the following: pending pickup information of the user account and pending information of at least one other account that authorizes the user account. Pickup information; and/or

The multiple user accounts associated with the terminal include a first user account registered on the terminal and a second user account that is not registered on the terminal but has made an express query on the terminal, wherein the person corresponding to the terminal The registered face data of the second user account stored in the face database is obtained based on the face information of the second user account registered in the second terminal.
The terminal according to any one of claims 44-53, wherein the terminal further comprises a target advertisement determining module; the target advertisement determining module is configured to:

Determining a target advertisement, wherein the target advertisement is obtained based on at least one of the user's face image, user account information, and the user express information;

The target advertisement is displayed.
The terminal according to claim 54, wherein the target advertisement determining module is further configured to:

The target advertisement is displayed on the display interface of the user express information.
A server, including: a transceiver module and a determining module; wherein:

The transceiver module is configured to receive an express inquiry request sent by a first terminal, where the express inquiry request includes the face data of the first user acquired by the first terminal;

The determining module is configured to determine whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores There are registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module is further configured to send an express query response to the first terminal based on the result of the determination.
The server according to claim 56, wherein the determining module is used for:

Based on the express query request, a face query request is sent to a second server, where the face query request is used to request the second server to query the face database corresponding to the first terminal with the first terminal. One registered face data matched by the user's face data;

Receiving a face query response returned by the second server, where the face query response indicates the result of the query.
The server according to claim 57, wherein the face query request includes terminal identification information of the first terminal and face data of a second user, and the face data of the second user is based on the face data of the first user From face data; and/or

In the case that the query obtains registered face data matching the face data of the first user, the face query response includes second face identification information corresponding to the matched registered face data.
The server according to claim 56 or 58, wherein:

The multiple user accounts associated with the first terminal include a first user account registered at the first terminal and a second user account that is not registered at the first terminal but has made an express inquiry at the first terminal, Wherein, the registered face data of the second user account stored in the face database corresponding to the first terminal is obtained based on the face information of the second user account registered in the second terminal.
The server according to any one of claims 56 to 59, wherein the registered face data includes a registered face image and/or characteristic data of a registered face image; and/or

The first user face data includes at least one of a user face image and feature data of the user face image.
The server according to claim 56, wherein the determining module is used for:

Determining the similarity between the face data of the first user and the multiple pieces of registered face data stored in the face database corresponding to the first terminal;

Based on the similarity, it is determined whether there is registered face data matching the face data of the first user in the face database corresponding to the first terminal.
The server according to any one of claims 56 to 61, wherein the transceiver module is configured to:

In response to determining that there is no registered face data matching the face data of the first user in the face database corresponding to the first terminal, an express query response is sent to the first terminal, and the express query response indicates the person The face query failed.
The server according to claim 62, wherein the server further comprises a bound face information query module, and the bound face information query module is configured to:

Acquiring account information input by the user from the first terminal;

Determine the bound face information corresponding to the account information, where the corresponding bound face information is used to synchronize the face database corresponding to the first terminal.
The server according to claim 63, wherein the binding face information query module is used for:

Query the bound face information corresponding to the account information in the account database, where the account database stores account information of multiple user accounts associated with multiple terminals connected to the server and the corresponding bound face information .
The server according to claim 63 or 64, wherein the account information includes a mobile phone number.
The server according to any one of claims 63 to 65, wherein the server further comprises an update module, and the update module is configured to:

Based on the corresponding bound face information, the face database corresponding to the first terminal is updated.
The server according to any one of claims 63 to 65, wherein the server further comprises a data synchronization module, and the data synchronization module is configured to:

Sending a data synchronization request to a second server, where the data synchronization request is used to request the second server to update the face database corresponding to the first terminal based on the corresponding bound face information;

Receiving a data synchronization response sent by the second server, where the data synchronization response includes first face identification information corresponding to the synchronized face information of the bound face information in the face database corresponding to the first terminal.
The server according to any one of claims 63 to 67, wherein the server further comprises a storage module, and the storage module is configured to:

Acquiring the first face identification information corresponding to the corresponding bound face information in the face database corresponding to the first terminal after synchronization;

The corresponding relationship between the account information and the first face identification information is stored in the account database.
The server according to any one of claims 56 to 61, wherein the transceiver module is configured to:

In response to determining that there is registered face data matching the face data of the first user in the face database corresponding to the first terminal, query the account based on the second face identification information corresponding to the matched registered face data The database obtains user account information corresponding to the second face identification information.
The server according to any one of claims 63 to 69, wherein the server further comprises a courier information determining module; the courier information determining module is configured to:

Based on the user account information, the user's express delivery information is determined.
The server according to claim 70, wherein the express delivery information determining module is configured to:

Sending the user account information to a third server;

Receiving user courier information corresponding to the user account information from the third server.
The server according to claim 70 or 71, wherein the user courier information includes at least one of the following: pending items information of the user account and pending items of at least one other account authorizing the user account information.
The server according to any one of claims 56 to 72, wherein the server further comprises a target advertisement determining module; the target advertisement determining module is configured to:

Determine the target advertisement based on the result of the determination;

Sending a target instruction and/or a target advertisement to the first terminal; the target instruction is used to instruct the first terminal to play the target advertisement.
The server according to claim 73, wherein the target advertisement determining module is configured to:

The target advertisement is determined according to at least one historical express information of the user account information corresponding to the first user's face data.
A server, including: a transceiver module and a query module; among them:

The transceiver module is configured to receive a face query request sent by a first server. The face query request includes the terminal identification information of the first terminal and the face data of the second user, wherein the face data of the second user Is obtained based on the face data of the first user carried in the express query request sent by the first terminal to the first server;

The query module is configured to query the registered face data matching the face data of the second user in the face database corresponding to the first terminal, wherein the face database corresponding to the first terminal stores Registered face data corresponding to multiple user accounts associated with the first terminal, and different terminals correspond to different face databases;

The transceiver module is further configured to send a face query response to the first server based on the result of the query.
The server according to claim 75, wherein the transceiver module is used for:

In response to the query to find that there is no registered face data matching the face data of the second user in the face database corresponding to the first terminal, a face query response is sent to the first server, the face query The response indicates that the face query failed.
The server according to claim 75 or 76, wherein the server further comprises an update module, and the update module is configured to:

Receiving a data synchronization request sent by the first server, where the data synchronization request includes binding face information;

Based on the bound face information, the face database corresponding to the first terminal is updated.
The server according to claim 77, wherein the update module is further used for:

Obtaining registered face data and first face identification information corresponding to the bound face information;

Storing registered face data corresponding to the bound face information and the first face identification information in a face database corresponding to the first terminal;

The server further includes a data synchronization module configured to send a data synchronization response to the first server, the data synchronization response including the first face identification information.
The server according to claim 75, wherein the transceiver module is further used for:

In response to the query obtaining that there is registered face data matching the face data of the second user in the face database corresponding to the first terminal, sending a face query response to the first server, the face query response Including the second face identification information corresponding to the matched registered face data.
A device includes an acquisition module and a determination module, wherein:

The obtaining module is used to obtain input information of the user in the first terminal, and the input information is used to perform express delivery inquiry;

The determining module is used to determine the user's express delivery information based on the input information, where:

The input information includes the face data of the first user, and the user express information is obtained based on the face information query that matches the face data of the first user and that the user registers with the second terminal, or,

The input information includes account information, and the account information is used to look up the face information registered by the user at the second terminal, and synchronize the face database corresponding to the first terminal based on the registered face information, where , The first terminal and the second terminal correspond to different face databases.
The device according to claim 80, wherein, in a case where the input information includes face data of the first user, the determining module is configured to:

Determining the registered face data that matches the face data of the first user in the face database corresponding to the first terminal;

Based on the matched registered face data, the user express information is obtained.
The device according to claim 81, wherein the determining module is further configured to:

Determining user account information corresponding to the matched registered face data in the account database;

Based on the corresponding user account information, the user express information is obtained.
The device according to claim 81 or 82, wherein the determining module is further configured to:

Send a face query request to the second device, where the face query request is used to request the second device to query the face database corresponding to the first terminal for the face data that matches the face data of the first user Register face data;

Receiving a face query response returned by the second device, where the face query response indicates the matched registered face data that is queried.
The device according to claim 80, wherein, when the input information includes account information, the device further comprises an update module, the update module being configured to:

Determine the bound face information corresponding to the account information in the account database, where the account database stores account information and bound faces of multiple user accounts associated with multiple terminals connected to the first device information;

Based on the corresponding bound face information, update the face database corresponding to the first terminal, or request the second device to update the face database corresponding to the first terminal based on the corresponding bound face information .
The device according to claim 84, wherein the device further comprises a storage module, and the storage module is configured to:

Acquiring the first face identification information corresponding to the corresponding bound face information in the updated face database corresponding to the first terminal;

The corresponding relationship between the account information and the first face identification information is stored in the account database.
The device according to any one of claims 80 to 85, wherein the acquisition module is configured to:

Obtain the first user face data of the user through image collection; or

Receiving an express inquiry request sent by the first terminal, where the express inquiry request carries the input information.
A device including:

At least one processor; and

A memory storing machine executable instructions;

Wherein, when the machine executable instruction is invoked, the at least one processor is used to execute the express query method according to any one of claims 1-43.
A computer-readable storage medium having instructions stored in the computer-readable storage medium, which when run on a computer, causes the computer to execute the express inquiry method according to any one of claims 1-43.
A computer program product containing instructions, when it runs on a computer, causes the computer to execute the express query method described in any one of claims 1-43.