WO2021024861A1 - Information processing system, information processing method, and program - Google Patents

Information processing system, information processing method, and program Download PDF

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Publication number
WO2021024861A1
WO2021024861A1 PCT/JP2020/028904 JP2020028904W WO2021024861A1 WO 2021024861 A1 WO2021024861 A1 WO 2021024861A1 JP 2020028904 W JP2020028904 W JP 2020028904W WO 2021024861 A1 WO2021024861 A1 WO 2021024861A1
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Prior art keywords
information
user
ticket
information processing
processing system
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PCT/JP2020/028904
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French (fr)
Japanese (ja)
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原　昌宏
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ソニー株式会社
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Publication of WO2021024861A1 publication Critical patent/WO2021024861A1/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • This technology relates to information processing systems, information processing methods and programs. More specifically, the present invention relates to a technology for controlling transfer of rights based on friendly relationships between users.
  • Patent Document 1 a technique for confirming that the ticket provider who provides the ticket and the ticket recipient who receives the ticket have a specific relationship (friendship) is used (for example, Patent Document 1).
  • this disclosure proposes an information processing system, an information processing method, and a program that can easily transfer a ticket to a ticket recipient who has a specific relationship with the ticket provider.
  • the information processing system has a first server device.
  • the first server device executes a process of transferring the ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
  • the first server device may execute a process of selling the ticket information to the second user based on the intimacy.
  • a second server device that stores the personal information of the first user and calculates the intimacy based on the personal information and the personal information of the second user may be further provided.
  • a third server device that stores the personal information of the second user and calculates the intimacy based on the personal information and the personal information of the first user may be further provided.
  • the first server device transfers the ticket information owned by the first user to the second user when the intimacy calculated by the second and third server devices exceeds a predetermined threshold value. You may execute the process of
  • the above personal information includes family structure information, behavior history information, movement history information, mail history information, telephone history information, SNS (Social Networking Service) history information, product purchase history information, or electronic ticket usage history information. It may be at least one of.
  • the second and third server devices may be managed by an information bank.
  • the intimacy includes the frequency of stays of the first user and the second user at the same point at the same time, emails, telephone calls, and SNS (Social Networking) between the first user and the second user. It may be the frequency of contact by Service) or the frequency of the first user and the second user appearing together on an image posted on SNS (Social Networking Service).
  • the information processing method of the server device is Based on the intimacy between the first user and the second user, the process of transferring the ticket information owned by the first user to the second user is executed.
  • the program according to one form of the present technology causes the server device to execute the following steps.
  • FIG. 1 is a diagram showing a configuration example of the information processing system 1 according to the present embodiment
  • FIG. 2 is a functional block diagram showing a configuration example of the information processing system 1.
  • the information processing system 1 has server devices 10, 20, 30 and terminal devices 40, 50.
  • the server devices 10, 20, 30 and the terminal devices 40, 50 are connected to each other so as to be able to communicate with each other via the network N.
  • the network N may be the Internet, a mobile communication network, a local area network, or the like, or may be a network in which these plurality of types of networks are combined.
  • the server device 10 is managed by the first information bank.
  • the server device 10 is an example of the "second server device” in the claims.
  • the "information bank” refers to, for example, a business operator in which data associated with a user's personal information is entrusted by the user, matched with other users, anonymized, and then provided or centrally managed.
  • personal information is, for example, information on the user's family structure, behavior history information, movement history information including location information such as GPS information, mail history information, and SNS (Social Networking Service) history. It is at least one of information, telephone history information, application purchase history information, product purchase history information, or electronic ticket usage history information, and the same applies to the following description.
  • the server device 10 has a communication unit 11, a control unit 12, and a storage unit 13.
  • the communication unit 11 communicates with the server devices 20 and 30 and the terminal device 40 via the network N.
  • the communication unit 11 functions as a communication interface of the server device 10.
  • the control unit 12 controls the overall operation of the server device 10 or a part thereof according to the program stored in the storage unit 13.
  • the control unit 12 functionally has an intimacy aggregation unit 121 and an intimacy calculation unit 122.
  • the storage unit 13 functionally has a personal information holding unit 131.
  • the personal information holding unit 131 stores the personal information of the ticket provider (first user).
  • the server device 20 is managed by a second information bank.
  • the server device 20 is an example of the "third server device" in the claims.
  • the server device 20 has a communication unit 21, a control unit 22, and a storage unit 23.
  • the communication unit 21 communicates with the server devices 10 and 30 and the terminal device 50 via the network N.
  • the communication unit 21 functions as a communication interface of the server device 20.
  • the control unit 22 controls the overall operation of the server device 20 or a part thereof according to the program stored in the storage unit 23.
  • the control unit 22 functionally has an intimacy calculation unit 221.
  • the storage unit 23 functionally has a personal information holding unit 231.
  • the personal information holding unit 231 stores the personal information of the ticket recipient (second user).
  • the server device 30 is managed by the ticket operator.
  • a ticket operator is a process that receives a request from a ticket provider who owns an electronic ticket and transfers the ownership of the electronic ticket to the ticket recipient only to the ticket recipient who has a specific relationship with the ticket provider. It is a business operator acting on behalf of.
  • the server device 30 has a control unit 31, a storage unit 32, and a communication unit 33.
  • the control unit 31 controls the overall operation of the server device 30 or a part thereof according to the program stored in the storage unit 32.
  • the server device 30 is an example of the "first server device" in the claims.
  • the control unit 31 functionally has a rights management unit 311, an intimacy evaluation unit 312, and a rights inquiry unit 313.
  • the storage unit 23 functionally has a rights ledger unit 321.
  • the rights ledger unit 321 stores a rights ledger in which the location of the ownership of the electronic ticket information is recorded.
  • the communication unit 33 communicates with the server devices 10 and 20 and the terminal devices 40 and 50 via the network N.
  • the communication unit 33 functions as a communication interface of the server device 30.
  • the terminal device 40 is managed by a user who wishes to transfer (resell) an electronic ticket owned by the terminal device 40.
  • the terminal device 40 is typically a mobile terminal, but is not limited to this, and may be any other computer such as a PC (Personal Computer).
  • the mobile terminal may be, for example, a smartphone, a mobile phone terminal, a tablet terminal, or the like.
  • the terminal device 50 is managed by the ticket recipient who receives (purchases) the electronic ticket when he / she agrees to transfer (purchase) the electronic ticket from the ticket provider.
  • the terminal device 50 is typically a mobile terminal, but is not limited to this, and may be any other computer such as a PC (Personal Computer).
  • the mobile terminal may be, for example, a smartphone, a mobile phone terminal, a tablet terminal, or the like.
  • FIG. 3 is a block diagram showing a hardware configuration example of the server devices 10, 20, and 30.
  • the server devices 10, 20, and 30 may be the information processing device 100 shown in FIG.
  • the information processing device 100 has a CPU (Central Processing unit) 101, a ROM (Read Only Memory) 102, and a RAM (Random Access Memory) 103.
  • the control units 12, 22, and 31 may be the CPU 101.
  • the information processing device 100 has a configuration including a host bus 104, a bridge 105, an external bus 106, an interface 107, an input device 108, an output device 109, a storage device 110, a drive 111, a connection port 112, and a communication device 113. May be good.
  • the information processing device 100 may be configured to include an image pickup device 114 and a sensor 115, if necessary.
  • the information processing apparatus 100 may have a processing circuit such as a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), or an FPGA (Field-Programmable Gate Array) in place of or in combination with the CPU 101.
  • DSP Digital Signal Processor
  • ASIC Application Specific Integrated Circuit
  • FPGA Field-Programmable Gate Array
  • the CPU 101 functions as an arithmetic processing device and a control device, and controls all or a part of the operation in the information processing device 100 according to various programs recorded in the ROM 102, the RAM 103, the storage device 110, or the removable recording medium 60.
  • the storage units 13, 23, and 32 may be the ROM 102, the RAM 103, the storage device 110, or the removable recording medium 60.
  • the ROM 102 stores programs and calculation parameters used by the CPU 101.
  • the RAM 103 primarily stores a program used in the execution of the CPU 101, parameters that are appropriately changed in the execution, and the like.
  • the CPU 101, ROM 102, and RAM 103 are connected to each other by a host bus 104 composed of an internal bus such as a CPU bus. Further, the host bus 104 is connected to an external bus 106 such as a PCI (Peripheral Component Interconnect / Interface) bus via a bridge 105.
  • a PCI Peripheral Component Interconnect / Interface
  • the input device 108 is a device operated by a user, such as a mouse, keyboard, touch panel, buttons, switches, and levers.
  • the input device 108 may be, for example, a remote control device using infrared rays or other radio waves, or an externally connected device 70 such as a mobile phone corresponding to the operation of the information processing device 100.
  • the input device 108 includes an input control circuit that generates an input signal based on the information input by the user and outputs the input signal to the CPU 101. By operating the input device 108, the user inputs various data to the information processing device 100 and instructs the processing operation.
  • the output device 109 is composed of a device capable of notifying the user of the acquired information using sensations such as sight, hearing, and touch.
  • the output device 109 may be, for example, a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display, an audio output device such as a speaker or a headphone, or a vibrator.
  • a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display
  • an audio output device such as a speaker or a headphone, or a vibrator.
  • the output device 109 outputs the result obtained by the processing of the information processing device 100 as a video such as text or an image, a voice such as voice or sound, or a vibration.
  • the storage device 110 is a data storage device configured as an example of the storage unit of the information processing device 100.
  • the storage device 110 is composed of, for example, a magnetic storage device such as an HDD (Hard Disk Drive), a semiconductor storage device, an optical storage device, an optical magnetic storage device, or the like.
  • the storage device 110 stores, for example, a program executed by the CPU 101, various data, various data acquired from the outside, and the like.
  • the drive 111 is a reader / writer for a removable recording medium 60 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, and is built in or externally attached to the information processing device 100.
  • a removable recording medium 60 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory
  • the drive 111 reads the information recorded in the mounted removable recording medium 60 and outputs it to the RAM 103. Further, the drive 111 writes a record on the removable recording medium 60 mounted on the drive 111.
  • connection port 112 is a port for connecting the device to the information processing device 100.
  • the connection port 112 may be, for example, a USB (Universal Serial Bus) port, an IEEE1394 port, a SCSI (Small Computer System Interface) port, or the like.
  • connection port 112 may be an RS-232C port, an optical audio terminal, an HDMI (registered trademark) (High-Definition Multimedia Interface) port, or the like.
  • the communication device 113 is, for example, a communication interface composed of a communication device for connecting to the network N.
  • the communication device 113 may be, for example, a communication card for LAN (Local Area Network), Bluetooth (registered trademark), Wi-Fi, or WUSB (Wireless USB).
  • the communication device 113 may be a router for optical communication, a router for ADSL (Asymmetric Digital Subscriber Line), a modem for various communications, or the like.
  • the communication device 113 transmits and receives signals and the like to and from the Internet and other communication devices using a predetermined protocol such as TCP / IP.
  • the network N connected to the communication device 113 is a network connected by wire or wirelessly, and may include, for example, the Internet, a home LAN, infrared communication, radio wave communication, satellite communication, and the like.
  • the image pickup device 114 uses, for example, an image pickup element such as a CMOS (Complementary Metal Oxide Semiconductor) or a CCD (Charge Coupled Device), and various members such as a lens for controlling the image formation of a subject image on the image pickup device. It is a device that captures a real space and generates an captured image.
  • the image pickup apparatus 114 may capture a still image or may capture a moving image.
  • the sensor 115 includes an acceleration sensor, an angular velocity sensor, a geomagnetic sensor, an illuminance sensor, a temperature sensor, a pressure sensor, and the like, and detects acceleration, an angular velocity, an orientation, an illuminance, a temperature, a pressure, and the like applied to the device.
  • the various sensors described above can detect various types of information as information about the user, for example, information indicating the movement or orientation of the user, when a device including the sensor is carried or worn by the user.
  • the senor 115 may include a sensor that detects the user's biological information such as pulse, sweating, brain wave, touch, smell, and taste.
  • the information processing apparatus 100 includes a processing circuit that acquires information indicating the user's emotions by analyzing the information detected by these sensors and / or the image or audio data detected by the camera or microphone. You may. Alternatively, the above information and / or data may be output to the interface 107 without being analyzed, and the analysis may be executed in the information processing apparatus 100.
  • the sensor 115 may acquire an image or sound in the vicinity of the user or the device as data by using a camera, a microphone, various sensors described above, or the like.
  • the sensor may also include position detecting means for detecting an indoor or outdoor position.
  • the position detection means includes a GNSS (Global Navigation Satellite System) receiver, for example, a GPS (Global Positioning System) receiver, a GLONASS (Global Navigation Satellite System) receiver, a BDS (BeiDou Navigation Satellite System) receiver, and the like.
  • GNSS Global Navigation Satellite System
  • GPS Global Positioning System
  • GLONASS Global Navigation Satellite System
  • BDS BeiDou Navigation Satellite System
  • the communication device is, for example, Wi-fi (registered trademark), MIMO (Multi-Input Multi-Output), cellular communication (for example, position detection using a mobile base station, femtocell), or short-range wireless communication (for example, BLE (for example). Position is detected using technologies such as Bluetooth Low Energy), Bluetooth (registered trademark), and LPWA (Low Power Wide Area).
  • the device including the sensor When a sensor as described above detects a user's position or situation (including biological information), the device including the sensor is carried or worn by the user, for example. Alternatively, even when a device including a sensor is installed in the user's living environment, it may be possible to detect the user's position and situation (including biological information). For example, the pulse of the user can be detected by analyzing an image including the user's face acquired by a camera fixedly installed indoors or the like.
  • the information processing device 100 includes a processor that converts a signal or data acquired by a sensor into a predetermined format (for example, converts an analog signal into a digital signal, or encodes image or audio data).
  • a processing circuit may be included.
  • the information processing apparatus 100 may output the acquired signal or data to the interface 107 without converting it into a predetermined format.
  • Each of the above components may be configured by using a general-purpose member, or may be composed of a member specialized in the function of each component. Such a configuration can be appropriately changed depending on the technical level at the time of implementation.
  • FIG. 4 is a flowchart showing a typical operation flow of the information processing system 1. Hereinafter, the operation of the information processing system 1 will be described with reference to FIG. 3 as appropriate.
  • FIG. 5 is a flowchart showing the details of step S101. Hereinafter, step S101 will be described with reference to FIG.
  • the ticket provider applies for the opening of a personal account to the first information bank (server device 10) via the terminal device 40 (step S1011).
  • the server device 10 receives an application from the ticket provider and executes the identity verification of the ticket provider.
  • the server device 10 requests that the server device 10 transmit to itself, for example, copy data of an official document in which the minimum necessary information such as nationality, current address, name, date of birth and age of the ticket provider is described. Request the provider. In response to this request, the ticket provider outputs the copy data to the server device 10.
  • the above official documents are, for example, resident's card, family register, driver's license, passport, individual number card, basic resident register card, residence card, health insurance card, disability certificate, student ID, seal certificate, residential land and building. A trader's card or a wireless worker's license.
  • the server device 10 issues key information for registering personal information (step S1013), and outputs this key information to the terminal device 40.
  • the ticket provider registers personal information in the server device 10 via the terminal device 40 by using the key information acquired from the server device 10. As a result, the personal information of the ticket provider is stored in the storage unit 13 (personal information holding unit 131).
  • the ticket recipient also applies for the opening of a personal account to the second information bank (server device 20) via the terminal device 50 (step S1011).
  • the server device 20 executes the identity verification of the ticket recipient in the same manner as the server device 10.
  • the server device 20 (second information bank) basically accepts only the opening of a single personal account from the ticket recipient.
  • multiple accounts will not be opened with the same personal information, so the same ticket recipient will acquire multiple ticket information from the ticket provider and resell them to a third party, a so-called scalper act. Is suppressed.
  • the server device 20 issues key information for personal information registration and outputs this key information to the terminal device 50.
  • the ticket recipient registers personal information in the server device 20 via the terminal device 50 by using the key information acquired from the server device 20.
  • the personal information of the ticket recipient is stored in the storage unit 23 (personal information holding unit 231).
  • FIG. 6 is a flowchart showing the details of step S102. Hereinafter, step S102 will be described with reference to FIG.
  • the ticket provider outputs to the control unit 31 application information for applying to transfer (resell) the electronic ticket owned by the ticket recipient to the ticket recipient via the terminal device 40 (step S1021).
  • the control unit 31 Upon receiving the application information, the control unit 31 outputs an instruction for calculating the intimacy to the control unit 12 (step S1022).
  • the intimacy is the degree to which the ticket provider and the ticket recipient have a specific relationship (for example, a friendship), and the same applies to the following description.
  • the intimacy in the present embodiment may be, for example, the staying time and the frequency of stay in which the ticket provider and the ticket recipient stayed at the same point at the same time.
  • the intimacy may be the frequency of contact between the ticket provider and the ticket recipient by e-mail, telephone, or SNS (Social Networking Service).
  • the contact frequency may be calculated based on the contact history recorded in the server device 30 by, for example, the ticket provider and the ticket recipient communicating with each other via the terminal devices 40 and 50.
  • the intimacy may be the frequency of contact between the ticket provider and the ticket recipient on a particular online game or application service, where the ticket provider and ticket recipient have the same event or the same accommodation location. It may be the staying time of staying at. Furthermore, the intimacy may be the frequency with which the ticket provider and the ticket recipient appear together, for example, on an image posted on an SNS.
  • the control unit 12 reads out the personal information of the ticket provider stored in the storage unit 13, outputs this personal information to the control unit 22, and further outputs an instruction to calculate the intimacy to the control unit 22 (step). S1023).
  • the control unit 22 Upon receiving an instruction from the control unit 12 to calculate the intimacy, the control unit 22 causes the terminal device 50 to display information confirming whether or not it agrees to calculate the intimacy (step S1024).
  • FIG. 7 is a flowchart showing the details of step S103. Hereinafter, step S103 will be described with reference to FIG. 7.
  • step S1031 If the ticket recipient agrees to calculate the intimacy using his / her personal information (YES in step S1031), the ticket recipient gives an instruction to calculate the intimacy via the terminal device 50. Output to 22.
  • the control unit 22 receives an instruction to calculate the intimacy from the terminal device 50, reads the personal information of the ticket recipient from the storage unit 23, and outputs this personal information to the control unit 12. Further, the control unit 22 calculates the intimacy by referring to the personal information of the ticket recipient read from the storage unit 23 and the personal information of the ticket provider acquired in the previous step S102 (step S1032). Then, the control unit 22 outputs the calculation result to the control unit 12.
  • the control unit 22 calculates the intimacy C according to the following equation (1), for example.
  • Min (h 1 , 10) in the equation (1) means that it is the smaller value of h 1 and 10, and is “min (h 2 , 10)” and “min (h)”. The same applies to “ 3 , 10)" and "min (h 4 , 10)".
  • the formula (1) used in the calculation of the intimacy is only an example, and the intimacy of the present embodiment is not limited to the value calculated by the formula (1).
  • control unit 12 receives the acquisition of the personal information of the ticket recipient from the control unit 22, and controls the personal information by referring to the personal information and the personal information of the ticket provider acquired in the previous step S102.
  • the intimacy is calculated in the same manner as in unit 22 (step S1033).
  • control unit 12 aggregates the calculation result and the calculation result of the intimacy calculated by the control unit 22 (step S1034), and outputs the aggregated calculation result to the control unit 31.
  • FIG. 8 is a flowchart showing the details of step S104. Hereinafter, step S104 will be described with reference to FIG.
  • the control unit 31 When the intimacy calculated by the control units 12 and 22 exceeds a predetermined threshold value (for example, the intimacy C calculated by the equation (1) is 0.5), the control unit 31 (YES in step S1041). , The process of delegating the ownership of the electronic ticket of the ticket provider to the ticket recipient is executed (step S1042). At this time, the control unit 31 updates the right ledger stored in the storage unit 32, and associates the electronic ticket information that is permitted to be used only by the ticket provider with the ticket recipient (step S1043). As a result, only the ticket recipient is allowed to use the electronic ticket.
  • a predetermined threshold value for example, the intimacy C calculated by the equation (1) is 0.5
  • FIG. 9 is a flowchart showing the details of step S105. Hereinafter, step S105 will be described with reference to FIG.
  • the electronic ticket information transferred from the ticket provider is displayed on the terminal device 50 of the ticket recipient (step S1051).
  • the ticket recipient can actually use the electronic ticket information displayed on the terminal device 50 (YES in step S1052) and is not used by the ticket provider (NO in step S1053)
  • the electronic ticket is received.
  • Use ticket information As a result, the usage history of the ticket recipient using the electronic ticket is recorded in the storage unit 32 (step S1054).
  • FIGS. 10 and 11 are diagrams showing an example of the display screens of the terminal devices 40 and 50.
  • an example of a specific use case of the information processing system 1 will be described with reference to FIGS. 10 and 11 as appropriate.
  • the terminal device 40 displays a list of electronic ticket information owned by the ticket provider (FIG. 10a).
  • the ticket provider selects electronic ticket information available for a particular event from this list.
  • the ticket provider inputs the ID information (key information) of the ticket recipient who wants to resell the electronic ticket information into the terminal device 40.
  • the ticket operator inquires about the ID information input by the ticket provider and the ID information (personal information) of the ticket recipient managed by the second information bank, and identifies the ticket recipient.
  • the ticket operator outputs information about the identified ticket recipient to the terminal device 40.
  • the ID information of the ticket recipient and the personal name of the ticket recipient associated with this ID information are displayed on the terminal device 40 (FIG. 10b).
  • the ticket provider applies to the ticket operator to resell the electronic ticket information selected by himself / herself to the ticket recipient.
  • the ticket operator Upon receiving this application, the ticket operator notifies the ticket recipient via the terminal device 50 that the ticket provider has applied for resale of the electronic ticket information.
  • the terminal device 50 of the ticket recipient displays the purchase screen for purchasing the electronic ticket information of the ticket provider (FIG. 11a).
  • the ticket recipient agrees to purchase the electronic ticket information from the ticket provider and the ticket operator proves that the ticket provider and the ticket recipient have a specific relationship
  • the ticket recipient The purchased electronic ticket information is displayed on the terminal device 50 (FIG. 11b), and the ticket operator notifies the ticket provider that the resale process is completed via the terminal device 40 (FIG. 10c).
  • the electronic ticket information of the ticket provider is transferred to the ticket recipient.
  • the electronic ticket information is transferred to the ticket recipient only when the ticket operator proves that the ticket provider and the ticket recipient have a specific relationship, so that the electronic ticket information can be transferred without strict identification. Tickets can be transferred safely, improving their convenience.
  • the electronic ticket information is transferred based on the intimacy between the ticket provider and the ticket recipient, but the present invention is not limited to this.
  • the ticket operator may determine whether or not to transfer the electronic ticket information based on the sales history of the electronic ticket information, the criminal history of the ticket provider and the ticket recipient, etc., separately from the intimacy. ..
  • An embodiment of the present technology includes, for example, an information processing system as described above, an information processing method executed by the information processing system, a program for operating the information processing system, and a non-temporary tangible program in which the program is recorded.
  • the information processing system 1 of the present embodiment has been described on the premise that the electronic ticket information is transferred, but the present invention is not limited to this, and for example, information in which a paper ticket is converted into digital data is transmitted via a ticket operator. It may be transferred (resold) from the ticket provider to the ticket recipient, and the use of this technology is not particularly limited.
  • An information processing system including a first server device that executes a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user. .. (2) The information processing system according to (1) above.
  • the first server device is an information processing system that executes a process of selling the ticket information to the second user based on the intimacy.
  • An information processing system further comprising a second server device that stores the personal information of the first user and calculates the intimacy based on the personal information and the personal information of the second user. (4) The information processing system according to (3) above.
  • An information processing system further comprising a third server device that stores the personal information of the second user and calculates the intimacy based on the personal information and the personal information of the first user.
  • the information processing system according to (4) above.
  • the first server device transfers the ticket information owned by the first user to the second user when the intimacy calculated by the second and third server devices exceeds a predetermined threshold value.
  • An information processing system that executes the processing to be performed.
  • the information processing system includes family structure information, behavior history information, movement history information, mail history information, telephone history information, SNS (Social Networking Service) history information, product purchase history information, or electronic ticket usage history information.
  • Information processing system that is at least one of.
  • the second and third server devices are information processing systems managed by an information bank.
  • the intimacy includes the frequency of stays of the first user and the second user at the same point at the same time, emails, telephone calls, and SNS (Social Networking) between the first user and the second user.
  • An information processing system that is the frequency of contact by Service) or the frequency at which the first user and the second user appear together on an image posted on an SNS (Social Networking Service).
  • the server device An information processing method for executing a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.

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Abstract

[Problem] To provide an information processing system, an information processing method, and a program, with which it is possible to easily transfer a ticket to a ticket receiver having a specified relationship with a ticket provider. [Solution] This information processing system has a first server device. The first server device performs a process for transferring ticket information possessed by a first user to a second user, on the basis of the degree of closeness of the first user and the second user.

Description

情報処理システム、情報処理方法及びプログラムInformation processing system, information processing method and program
　本技術は、情報処理システム、情報処理方法及びプログラムに関する。詳しくは、ユーザ間の友好関係に基づいて権利移転を制御する技術に関する。 This technology relates to information processing systems, information processing methods and programs. More specifically, the present invention relates to a technology for controlling transfer of rights based on friendly relationships between users.
　近年、特定のイベントなどに来場することができなくなったユーザが他のユーザに安心して簡単にチケットを譲渡できる技術が望まれている。このような技術では、チケットを提供するチケット提供者と、当該チケットを受領するチケット受領者とが特定の関係（友人関係）にあることを確認する技術が用いられる（例えば、特許文献１）。 In recent years, there has been a demand for a technology that allows a user who cannot attend a specific event or the like to easily transfer a ticket to another user with peace of mind. In such a technique, a technique for confirming that the ticket provider who provides the ticket and the ticket recipient who receives the ticket have a specific relationship (friendship) is used (for example, Patent Document 1).
特開２０１２－２４７８４１号公報Japanese Unexamined Patent Publication No. 2012-247841
　しかしながら、チケット提供者とチケット受領者とが特定の関係にある場合であっても、一旦、チケット提供者のチケットが販売者に戻されてからチケット受領者に譲渡されることが一般的であり、チケット受領者に気軽にチケットを譲渡しづらく、利便性が悪い場合がある。 However, even if the ticket provider and the ticket recipient have a specific relationship, it is common for the ticket provider's ticket to be returned to the seller and then transferred to the ticket recipient. , It may be difficult to easily transfer the ticket to the ticket recipient, which may be inconvenient.
　そこで、本開示では、チケット提供者と特定の関係にあるチケット受領者にチケットを簡便に譲渡することができる情報処理システム、情報処理方法及びプログラムを提案する。 Therefore, this disclosure proposes an information processing system, an information processing method, and a program that can easily transfer a ticket to a ticket recipient who has a specific relationship with the ticket provider.
　上記課題を解決するため、本技術の一形態に係る情報処理システムは、第１のサーバ装置を有する。
　上記第１のサーバ装置は、第１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理を実行する。 In order to solve the above problems, the information processing system according to one embodiment of the present technology has a first server device.
The first server device executes a process of transferring the ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
　上記第１のサーバ装置は、上記親密度に基づき、上記チケット情報を上記第２のユーザに販売する処理を実行してもよい。 The first server device may execute a process of selling the ticket information to the second user based on the intimacy.
　上記第１のユーザの個人情報を保存し、当該個人情報と上記第２のユーザの個人情報とに基づき、上記親密度を計算する第２のサーバ装置をさらに具備してもよい。 A second server device that stores the personal information of the first user and calculates the intimacy based on the personal information and the personal information of the second user may be further provided.
　上記第２のユーザの個人情報を保存し、当該個人情報と上記第１のユーザの個人情報とに基づき、上記親密度を計算する第３のサーバ装置をさらに具備してもよい。 A third server device that stores the personal information of the second user and calculates the intimacy based on the personal information and the personal information of the first user may be further provided.
　上記第１のサーバ装置は、上記第２及び第３のサーバ装置により計算された親密度が所定の閾値を超える場合に、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理を実行してもよい。 The first server device transfers the ticket information owned by the first user to the second user when the intimacy calculated by the second and third server devices exceeds a predetermined threshold value. You may execute the process of
　上記個人情報は、家族構成に関する情報、行動履歴情報、移動履歴情報、メールの履歴情報、電話の履歴情報、ＳＮＳ（Social Networking Service）の履歴情報、商品の購入履歴情報又は電子チケットの利用履歴情報の少なくとも１つであってもよい。 The above personal information includes family structure information, behavior history information, movement history information, mail history information, telephone history information, SNS (Social Networking Service) history information, product purchase history information, or electronic ticket usage history information. It may be at least one of.
　上記第２及び第３のサーバ装置は、情報銀行により管理されてもよい。 The second and third server devices may be managed by an information bank.
　上記親密度は、上記第１のユーザと上記第２のユーザとが同一時刻に同一地点において滞在した滞在頻度、上記第１のユーザと上記第２のユーザとのメール、電話、ＳＮＳ（Social Networking Service）による連絡頻度、又は、ＳＮＳ（Social Networking Service）に投稿された画像上に上記第１のユーザと上記第２のユーザとが一緒に写っている頻度であってもよい。 The intimacy includes the frequency of stays of the first user and the second user at the same point at the same time, emails, telephone calls, and SNS (Social Networking) between the first user and the second user. It may be the frequency of contact by Service) or the frequency of the first user and the second user appearing together on an image posted on SNS (Social Networking Service).
　上記課題を解決するため、本技術の一形態に係るサーバ装置の情報処理方法は、
　１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理が実行される。 In order to solve the above problems, the information processing method of the server device according to one form of the present technology is
Based on the intimacy between the first user and the second user, the process of transferring the ticket information owned by the first user to the second user is executed.
　上記課題を解決するため、本技術の一形態に係るプログラムは、サーバ装置に以下のステップを実行させる。
　第１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡するステップ。 In order to solve the above problems, the program according to one form of the present technology causes the server device to execute the following steps.
A step of transferring the ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
本技術に係る情報処理システムの構成例を示す図である。It is a figure which shows the configuration example of the information processing system which concerns on this technology. 上記情報処理システムの構成例を示す機能ブロック図である。It is a functional block diagram which shows the structural example of the said information processing system. 上記情報処理システムのサーバ装置のハードウェア構成例を示すブロック図である。It is a block diagram which shows the hardware configuration example of the server apparatus of the said information processing system. 上記情報処理システムの動作を示すフローチャートである。It is a flowchart which shows the operation of the said information processing system. 上記情報処理システムの動作の一工程を示すフローチャートである。It is a flowchart which shows one process of operation of the said information processing system. 上記情報処理システムの動作の一工程を示すフローチャートである。It is a flowchart which shows one process of operation of the said information processing system. 上記情報処理システムの動作の一工程を示すフローチャートである。It is a flowchart which shows one process of operation of the said information processing system. 上記情報処理システムの動作の一工程を示すフローチャートである。It is a flowchart which shows one process of operation of the said information processing system. 上記情報処理システムの動作の一工程を示すフローチャートである。It is a flowchart which shows one process of operation of the said information processing system. 上記情報処理システムの端末装置の表示画面の一例を示す図である。It is a figure which shows an example of the display screen of the terminal apparatus of the said information system. 上記情報処理システムの端末装置の表示画面の一例を示す図である。It is a figure which shows an example of the display screen of the terminal apparatus of the said information system.
　以下、図面を参照しながら、本技術の実施形態を説明する。 Hereinafter, embodiments of the present technology will be described with reference to the drawings.
　［情報処理システムの構成］
　図１は本実施形態に係る情報処理システム１の構成例を示す図であり、図２は情報処理システム１の構成例を示す機能ブロック図である。情報処理システム１は、図１に示すように、サーバ装置１０，２０，３０と、端末装置４０，５０とを有する。サーバ装置１０，２０，３０と、端末装置４０，５０とは、ネットワークＮを介して相互に通信可能に接続されている。 [Information system configuration]
FIG. 1 is a diagram showing a configuration example of the information processing system 1 according to the present embodiment, and FIG. 2 is a functional block diagram showing a configuration example of the information processing system 1. As shown in FIG. 1, the information processing system 1 has server devices 10, 20, 30 and terminal devices 40, 50. The server devices 10, 20, 30 and the terminal devices 40, 50 are connected to each other so as to be able to communicate with each other via the network N.
　ネットワークＮは、インターネットや移動体通信網、あるいはローカルエリアネットワーク等であってもよく、これら複数種類のネットワークが組み合わされたネットワークであってもよい。 The network N may be the Internet, a mobile communication network, a local area network, or the like, or may be a network in which these plurality of types of networks are combined.
　（サーバ装置１０）
　サーバ装置１０は第１の情報銀行により管理される。サーバ装置１０は特許請求の範囲の「第２のサーバ装置」の一例である。「情報銀行」とは、例えば、ユーザの個人情報にひも付いたデータをユーザから預託され、他のユーザとのマッチングや匿名化したうえでの情報提供、あるいは一元管理する事業者を指す。 (Server device 10)
The server device 10 is managed by the first information bank. The server device 10 is an example of the "second server device" in the claims. The "information bank" refers to, for example, a business operator in which data associated with a user's personal information is entrusted by the user, matched with other users, anonymized, and then provided or centrally managed.
　ここで、上述した「個人情報」とは、例えば、ユーザの家族構成に関する情報、行動履歴情報、ＧＰＳ情報等の位置情報を含む移動履歴情報、メールの履歴情報、ＳＮＳ（Social Networking Service）の履歴情報、電話の履歴情報、アプリケーションの購入履歴情報、商品の購入履歴情報、または、電子チケットの利用履歴情報の少なくとも１つであり、以下の説明においても同様である。 Here, the above-mentioned "personal information" is, for example, information on the user's family structure, behavior history information, movement history information including location information such as GPS information, mail history information, and SNS (Social Networking Service) history. It is at least one of information, telephone history information, application purchase history information, product purchase history information, or electronic ticket usage history information, and the same applies to the following description.
　サーバ装置１０は、通信部１１と、制御部１２と、記憶部１３とを有する。 The server device 10 has a communication unit 11, a control unit 12, and a storage unit 13.
　通信部１１は、ネットワークＮを介して、サーバ装置２０，３０及び端末装置４０と通信を行う。通信部１１は、サーバ装置１０の通信インターフェースとして機能する。 The communication unit 11 communicates with the server devices 20 and 30 and the terminal device 40 via the network N. The communication unit 11 functions as a communication interface of the server device 10.
　制御部１２は、記憶部１３に格納されたプログラムに従って、サーバ装置１０の動作全般またはその一部を制御する。制御部１２は、機能的に、親密度集約部１２１と、親密度計算部１２２とを有する。 The control unit 12 controls the overall operation of the server device 10 or a part thereof according to the program stored in the storage unit 13. The control unit 12 functionally has an intimacy aggregation unit 121 and an intimacy calculation unit 122.
　記憶部１３は、機能的に、個人情報保持部１３１を有する。個人情報保持部１３１は、チケット提供者（第１のユーザ）の個人情報を保存する。 The storage unit 13 functionally has a personal information holding unit 131. The personal information holding unit 131 stores the personal information of the ticket provider (first user).
　（サーバ装置２０）
　サーバ装置２０は第２の情報銀行により管理される。サーバ装置２０は特許請求の範囲の「第３のサーバ装置」の一例である。サーバ装置２０は、通信部２１と、制御部２２と、記憶部２３とを有する。 (Server device 20)
The server device 20 is managed by a second information bank. The server device 20 is an example of the "third server device" in the claims. The server device 20 has a communication unit 21, a control unit 22, and a storage unit 23.
　通信部２１は、ネットワークＮを介して、サーバ装置１０，３０及び端末装置５０と通信を行う。通信部２１は、サーバ装置２０の通信インターフェースとして機能する。 The communication unit 21 communicates with the server devices 10 and 30 and the terminal device 50 via the network N. The communication unit 21 functions as a communication interface of the server device 20.
　制御部２２は、記憶部２３に格納されたプログラムに従って、サーバ装置２０の動作全般またはその一部を制御する。制御部２２は、機能的に、親密度計算部２２１を有する。 The control unit 22 controls the overall operation of the server device 20 or a part thereof according to the program stored in the storage unit 23. The control unit 22 functionally has an intimacy calculation unit 221.
　記憶部２３は、機能的に、個人情報保持部２３１を有する。個人情報保持部２３１は、チケット受領者（第２のユーザ）の個人情報を保存する。 The storage unit 23 functionally has a personal information holding unit 231. The personal information holding unit 231 stores the personal information of the ticket recipient (second user).
　（サーバ装置３０）
　サーバ装置３０は、チケット事業者により管理される。チケット事業者とは、電子チケットの所有をするチケット提供者からの依頼を受け、チケット提供者と特定の関係にあるチケット受領者にのみ、当該電子チケットの所有権をチケット受領者に委譲する処理を代行する事業者である。 (Server device 30)
The server device 30 is managed by the ticket operator. A ticket operator is a process that receives a request from a ticket provider who owns an electronic ticket and transfers the ownership of the electronic ticket to the ticket recipient only to the ticket recipient who has a specific relationship with the ticket provider. It is a business operator acting on behalf of.
　サーバ装置３０は、制御部３１と、記憶部３２と、通信部３３とを有する。制御部３１は、記憶部３２に格納されたプログラムに従って、サーバ装置３０の動作全般またはその一部を制御する。サーバ装置３０は特許請求の範囲の「第１のサーバ装置」の一例である。 The server device 30 has a control unit 31, a storage unit 32, and a communication unit 33. The control unit 31 controls the overall operation of the server device 30 or a part thereof according to the program stored in the storage unit 32. The server device 30 is an example of the "first server device" in the claims.
　制御部３１は、機能的に、権利管理部３１１と、親密度評価部３１２と、権利照会部３１３とを有する。 The control unit 31 functionally has a rights management unit 311, an intimacy evaluation unit 312, and a rights inquiry unit 313.
　記憶部２３は、機能的に、権利台帳部３２１を有する。権利台帳部３２１は、電子チケット情報の所有権の所在が記録された権利台帳を記憶する。 The storage unit 23 functionally has a rights ledger unit 321. The rights ledger unit 321 stores a rights ledger in which the location of the ownership of the electronic ticket information is recorded.
　通信部３３は、ネットワークＮを介して、サーバ装置１０，２０及び端末装置４０，５０と通信を行う。通信部３３は、サーバ装置３０の通信インターフェースとして機能する。 The communication unit 33 communicates with the server devices 10 and 20 and the terminal devices 40 and 50 via the network N. The communication unit 33 functions as a communication interface of the server device 30.
　（端末装置４０）
　端末装置４０は、自身が所有する電子チケットの譲渡（転売）を希望するユーザにより管理される。端末装置４０は、典型的にはモバイル端末であるがこれに限られず、ＰＣ（Personal Computer）等の他の任意のコンピュータであってもよい。当該モバイル端末は、例えば、スマートフォン、携帯電話端末又はタブレット端末などであってもよい。 (Terminal device 40)
The terminal device 40 is managed by a user who wishes to transfer (resell) an electronic ticket owned by the terminal device 40. The terminal device 40 is typically a mobile terminal, but is not limited to this, and may be any other computer such as a PC (Personal Computer). The mobile terminal may be, for example, a smartphone, a mobile phone terminal, a tablet terminal, or the like.
　（端末装置５０）
　端末装置５０は、チケット提供者から電子チケットを譲受（購入）することに同意した場合に、当該電子チケットを受領（購入）するチケット受領者により管理される。端末装置５０は、典型的にはモバイル端末であるがこれに限られず、ＰＣ（Personal Computer）等の他の任意のコンピュータであってもよい。当該モバイル端末は、例えば、スマートフォン、携帯電話端末又はタブレット端末などであってもよい。 (Terminal device 50)
The terminal device 50 is managed by the ticket recipient who receives (purchases) the electronic ticket when he / she agrees to transfer (purchase) the electronic ticket from the ticket provider. The terminal device 50 is typically a mobile terminal, but is not limited to this, and may be any other computer such as a PC (Personal Computer). The mobile terminal may be, for example, a smartphone, a mobile phone terminal, a tablet terminal, or the like.
　［ハードウェア構成］
　図３は、サーバ装置１０，２０，３０のハードウェア構成例を示すブロック図である。サーバ装置１０，２０，３０は、図３に示す情報処理装置１００であってもよい。 [Hardware configuration]
FIG. 3 is a block diagram showing a hardware configuration example of the server devices 10, 20, and 30. The server devices 10, 20, and 30 may be the information processing device 100 shown in FIG.
　情報処理装置１００は、ＣＰＵ（Central Processing unit）１０１、ＲＯＭ（Read Only Memory）１０２、およびＲＡＭ（Random Access Memory）１０３を有する。制御部１２，２２，３１は、ＣＰＵ１０１であってもよい。 The information processing device 100 has a CPU (Central Processing unit) 101, a ROM (Read Only Memory) 102, and a RAM (Random Access Memory) 103. The control units 12, 22, and 31 may be the CPU 101.
　また、情報処理装置１００は、ホストバス１０４、ブリッジ１０５、外部バス１０６、インターフェース１０７、入力装置１０８、出力装置１０９、ストレージ装置１１０、ドライブ１１１、接続ポート１１２、通信装置１１３を有する構成であってもよい。 Further, the information processing device 100 has a configuration including a host bus 104, a bridge 105, an external bus 106, an interface 107, an input device 108, an output device 109, a storage device 110, a drive 111, a connection port 112, and a communication device 113. May be good.
　さらに、情報処理装置１００は、必要に応じて、撮像装置１１４、およびセンサ１１５を有する構成であってもよい。情報処理装置１００は、ＣＰＵ１０１に代えて、またはこれとともに、ＤＳＰ（Digital Signal Processor）、ＡＳＩＣ（Application Specific Integrated Circuit）、またはＦＰＧＡ（Field-Programmable Gate Array）などの処理回路を有してもよい。 Further, the information processing device 100 may be configured to include an image pickup device 114 and a sensor 115, if necessary. The information processing apparatus 100 may have a processing circuit such as a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), or an FPGA (Field-Programmable Gate Array) in place of or in combination with the CPU 101.
　ＣＰＵ１０１は、演算処理装置および制御装置として機能し、ＲＯＭ１０２、ＲＡＭ１０３、ストレージ装置１１０、またはリムーバブル記録媒体６０に記録された各種プログラムに従って、情報処理装置１００内の動作全般またはその一部を制御する。記憶部１３，２３，３２は、ＲＯＭ１０２、ＲＡＭ１０３、ストレージ装置１１０又はリムーバブル記録媒体６０であってもよい。 The CPU 101 functions as an arithmetic processing device and a control device, and controls all or a part of the operation in the information processing device 100 according to various programs recorded in the ROM 102, the RAM 103, the storage device 110, or the removable recording medium 60. The storage units 13, 23, and 32 may be the ROM 102, the RAM 103, the storage device 110, or the removable recording medium 60.
　ＲＯＭ１０２は、ＣＰＵ１０１が使用するプログラムや演算パラメータなどを記憶する。ＲＡＭ１０３は、ＣＰＵ１０１の実行において使用するプログラムや、その実行において適宜変化するパラメータなどを一次記憶する。 The ROM 102 stores programs and calculation parameters used by the CPU 101. The RAM 103 primarily stores a program used in the execution of the CPU 101, parameters that are appropriately changed in the execution, and the like.
　ＣＰＵ１０１、ＲＯＭ１０２、およびＲＡＭ１０３は、ＣＰＵバスなどの内部バスにより構成されるホストバス１０４により相互に接続されている。さらに、ホストバス１０４は、ブリッジ１０５を介して、ＰＣＩ（Peripheral Component Interconnect/Interface）バスなどの外部バス１０６に接続されている。 The CPU 101, ROM 102, and RAM 103 are connected to each other by a host bus 104 composed of an internal bus such as a CPU bus. Further, the host bus 104 is connected to an external bus 106 such as a PCI (Peripheral Component Interconnect / Interface) bus via a bridge 105.
　入力装置１０８は、例えば、マウス、キーボード、タッチパネル、ボタン、スイッチおよびレバーなど、ユーザによって操作される装置である。入力装置１０８は、例えば、赤外線やその他の電波を利用したリモートコントロール装置であってもよいし、情報処理装置１００の操作に対応した携帯電話などの外部接続機器７０であってもよい。 The input device 108 is a device operated by a user, such as a mouse, keyboard, touch panel, buttons, switches, and levers. The input device 108 may be, for example, a remote control device using infrared rays or other radio waves, or an externally connected device 70 such as a mobile phone corresponding to the operation of the information processing device 100.
　入力装置１０８は、ユーザが入力した情報に基づいて入力信号を生成してＣＰＵ１０１に出力する入力制御回路を含む。ユーザは、この入力装置１０８を操作することによって、情報処理装置１００に対して各種のデータを入力したり処理動作を指示したりする。 The input device 108 includes an input control circuit that generates an input signal based on the information input by the user and outputs the input signal to the CPU 101. By operating the input device 108, the user inputs various data to the information processing device 100 and instructs the processing operation.
　出力装置１０９は、取得した情報をユーザに対して視覚や聴覚、触覚などの感覚を用いて通知することが可能な装置で構成される。出力装置１０９は、例えば、ＬＣＤ（Liquid Crystal Display）または有機ＥＬ（Electro-Luminescence）ディスプレイなどの表示装置、スピーカーまたはヘッドフォンなどの音声出力装置もしくはバイブレータなどであり得る。 The output device 109 is composed of a device capable of notifying the user of the acquired information using sensations such as sight, hearing, and touch. The output device 109 may be, for example, a display device such as an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display, an audio output device such as a speaker or a headphone, or a vibrator.
　出力装置１０９は、情報処理装置１００の処理により得られた結果を、テキストもしくは画像などの映像、音声もしくは音響などの音声、またはバイブレーションなどとして出力する。 The output device 109 outputs the result obtained by the processing of the information processing device 100 as a video such as text or an image, a voice such as voice or sound, or a vibration.
　ストレージ装置１１０は、情報処理装置１００の記憶部の一例として構成されたデータ格納用の装置である。ストレージ装置１１０は、例えば、ＨＤＤ（Hard Disk Drive）などの磁気記憶部デバイス、半導体記憶デバイス、光記憶デバイス、または光磁気記憶デバイスなどにより構成される。ストレージ装置１１０は、例えばＣＰＵ１０１が実行するプログラムや各種データ、および外部から取得した各種のデータなどを格納する。 The storage device 110 is a data storage device configured as an example of the storage unit of the information processing device 100. The storage device 110 is composed of, for example, a magnetic storage device such as an HDD (Hard Disk Drive), a semiconductor storage device, an optical storage device, an optical magnetic storage device, or the like. The storage device 110 stores, for example, a program executed by the CPU 101, various data, various data acquired from the outside, and the like.
　ドライブ１１１は、磁気ディスク、光ディスク、光磁気ディスク、または半導体メモリなどのリムーバブル記録媒体６０のためのリーダライタであり、情報処理装置１００に内蔵、あるいは外付けされる。 The drive 111 is a reader / writer for a removable recording medium 60 such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, and is built in or externally attached to the information processing device 100.
　ドライブ１１１は、装着されているリムーバブル記録媒体６０に記録されている情報を読み出して、ＲＡＭ１０３に出力する。また、ドライブ１１１は、装着されているリムーバブル記録媒体６０に記録を書き込む。 The drive 111 reads the information recorded in the mounted removable recording medium 60 and outputs it to the RAM 103. Further, the drive 111 writes a record on the removable recording medium 60 mounted on the drive 111.
　接続ポート１１２は、機器を情報処理装置１００に接続するためのポートである。接続ポート１１２は、例えば、ＵＳＢ（Universal Serial Bus）ポート、ＩＥＥＥ１３９４ポート、ＳＣＳＩ（Small Computer System Interface）ポートなどでありうる。 The connection port 112 is a port for connecting the device to the information processing device 100. The connection port 112 may be, for example, a USB (Universal Serial Bus) port, an IEEE1394 port, a SCSI (Small Computer System Interface) port, or the like.
　また、接続ポート１１２は、ＲＳ－２３２Ｃポート、光オーディオ端子、ＨＤＭＩ（登録商標）（High-Definition Multimedia Interface）ポートなどであってもよい。接続ポート１１２に外部接続機器７０を接続することで、情報処理装置１００と外部接続機器７０との間で各種のデータが交換されうる。 Further, the connection port 112 may be an RS-232C port, an optical audio terminal, an HDMI (registered trademark) (High-Definition Multimedia Interface) port, or the like. By connecting the externally connected device 70 to the connection port 112, various data can be exchanged between the information processing device 100 and the externally connected device 70.
　通信装置１１３は、例えば、ネットワークＮに接続するための通信デバイスなどで構成された通信インターフェースである。通信装置１１３は、例えば、ＬＡＮ（Local Area Network）、Ｂｌｕｅｔｏｏｔｈ（登録商標）、Ｗｉ－Ｆｉ、またはＷＵＳＢ（Wireless USB）用の通信カードなどでありうる。 The communication device 113 is, for example, a communication interface composed of a communication device for connecting to the network N. The communication device 113 may be, for example, a communication card for LAN (Local Area Network), Bluetooth (registered trademark), Wi-Fi, or WUSB (Wireless USB).
　また、通信装置１１３は、光通信用のルータ、ＡＤＳＬ（Asymmetric Digital Subscriber Line）用のルータ、または、各種通信用のモデムなどであってもよい。通信装置１１３は、例えば、インターネットや他の通信機器との間で、ＴＣＰ／ＩＰなどの所定のプロトコルを用いて信号などを送受信する。 Further, the communication device 113 may be a router for optical communication, a router for ADSL (Asymmetric Digital Subscriber Line), a modem for various communications, or the like. The communication device 113 transmits and receives signals and the like to and from the Internet and other communication devices using a predetermined protocol such as TCP / IP.
　さらに、通信装置１１３に接続されるネットワークＮは、有線または無線によって接続されたネットワークであり、例えば、インターネット、家庭内ＬＡＮ、赤外線通信、ラジオ波通信または衛星通信などを含みうる。 Further, the network N connected to the communication device 113 is a network connected by wire or wirelessly, and may include, for example, the Internet, a home LAN, infrared communication, radio wave communication, satellite communication, and the like.
　撮像装置１１４は、例えば、ＣＭＯＳ（Complementary Metal Oxide Semiconductor）またはＣＣＤ（Charge Coupled Device）などの撮像素子、および撮像素子への被写体像の結像を制御するためのレンズなどの各種の部材を用いて実空間を撮像し、撮像画像を生成する装置である。撮像装置１１４は、静止画を撮像するものであってもよいし、また動画を撮像するものであってもよい。 The image pickup device 114 uses, for example, an image pickup element such as a CMOS (Complementary Metal Oxide Semiconductor) or a CCD (Charge Coupled Device), and various members such as a lens for controlling the image formation of a subject image on the image pickup device. It is a device that captures a real space and generates an captured image. The image pickup apparatus 114 may capture a still image or may capture a moving image.
　センサ１１５は、加速度センサ、角速度センサ、地磁気センサ、照度センサ、温度センサ、または気圧センサなどを含み、装置にかかる加速度や角速度、方位、照度、温度、気圧などを検出する。上記の各種センサは、例えばセンサを含む装置がユーザによって携帯または装着されている場合に、各種情報をユーザに関する情報、例えばユーザの運動や向きなどを示す情報として検出することができる。 The sensor 115 includes an acceleration sensor, an angular velocity sensor, a geomagnetic sensor, an illuminance sensor, a temperature sensor, a pressure sensor, and the like, and detects acceleration, an angular velocity, an orientation, an illuminance, a temperature, a pressure, and the like applied to the device. The various sensors described above can detect various types of information as information about the user, for example, information indicating the movement or orientation of the user, when a device including the sensor is carried or worn by the user.
　また、センサ１１５は、他にも、脈拍、発汗、脳波、触覚、嗅覚、味覚など、ユーザの生体情報を検出するセンサを含んでもよい。情報処理装置１００には、これらのセンサによって検出された情報、および／またはカメラやマイクによって検出された画像または音声のデータを解析することによってユーザの感情を示す情報を取得する処理回路が含まれてもよい。あるいは、上記の情報および／またはデータは解析を経ずにインターフェース１０７に出力され、情報処理装置１００において解析が実行されてもよい。 In addition, the sensor 115 may include a sensor that detects the user's biological information such as pulse, sweating, brain wave, touch, smell, and taste. The information processing apparatus 100 includes a processing circuit that acquires information indicating the user's emotions by analyzing the information detected by these sensors and / or the image or audio data detected by the camera or microphone. You may. Alternatively, the above information and / or data may be output to the interface 107 without being analyzed, and the analysis may be executed in the information processing apparatus 100.
　センサ１１５は、カメラ、マイク、上述した各種センサなどにより、ユーザまたは装置の近傍の画像または音声をデータとして取得してもよい。また、センサは、屋内または屋外の位置を検出する位置検出手段を含んでもよい。位置検出手段は、具体的には、GNSS（Global Navigation Satellite System）受信機、例えばＧＰＳ（Global Positioning System）受信機、GLONASS（Global Navigation Satellite System）受信機、BDS（BeiDou Navigation Satellite System）受信機および／または通信装置などを含みうる。当該通信装置は、例えばＷｉ－ｆｉ（登録商標）、ＭＩＭＯ（Multi-Input Multi-Output）、セルラー通信（例えば携帯基地局を使った位置検出、フェムトセル）、または近距離無線通信（例えばＢＬＥ（Bluetooth Low Energy）、Ｂｌｕｅｔｏｏｔｈ（登録商標））、LPWA（Low Power Wide Area）などの技術を利用して位置を検出する。 The sensor 115 may acquire an image or sound in the vicinity of the user or the device as data by using a camera, a microphone, various sensors described above, or the like. The sensor may also include position detecting means for detecting an indoor or outdoor position. Specifically, the position detection means includes a GNSS (Global Navigation Satellite System) receiver, for example, a GPS (Global Positioning System) receiver, a GLONASS (Global Navigation Satellite System) receiver, a BDS (BeiDou Navigation Satellite System) receiver, and the like. / Or may include communication devices and the like. The communication device is, for example, Wi-fi (registered trademark), MIMO (Multi-Input Multi-Output), cellular communication (for example, position detection using a mobile base station, femtocell), or short-range wireless communication (for example, BLE (for example). Position is detected using technologies such as Bluetooth Low Energy), Bluetooth (registered trademark), and LPWA (Low Power Wide Area).
　上記のようなセンサがユーザの位置や状況（生体情報を含む）を検出する場合、センサを含む装置は、例えばユーザによって携帯または装着されている。あるいは、センサを含む装置がユーザの生活環境に設置されているような場合にも、ユーザの位置や状況（生体情報を含む）を検出することが可能でありうる。例えば、室内などに固定して設置されたカメラによって取得されたユーザの顔を含む画像を解析することによって、ユーザの脈拍を検出することができる。 When a sensor as described above detects a user's position or situation (including biological information), the device including the sensor is carried or worn by the user, for example. Alternatively, even when a device including a sensor is installed in the user's living environment, it may be possible to detect the user's position and situation (including biological information). For example, the pulse of the user can be detected by analyzing an image including the user's face acquired by a camera fixedly installed indoors or the like.
　なお、情報処理装置１００には、センサによって取得される信号またはデータを所定の形式に変換する（例えば、アナログ信号をデジタル信号に変換したり、画像または音声のデータをエンコードしたりする）プロセッサまたは処理回路が含まれてもよい。あるいは、情報処理装置１００は、取得された信号またはデータを、所定の形式に変換することなくインターフェース１０７に出力してもよい。 The information processing device 100 includes a processor that converts a signal or data acquired by a sensor into a predetermined format (for example, converts an analog signal into a digital signal, or encodes image or audio data). A processing circuit may be included. Alternatively, the information processing apparatus 100 may output the acquired signal or data to the interface 107 without converting it into a predetermined format.
　以上、情報処理システム１の構成例を示した。上記の各構成要素は、汎用的な部材を用いて構成されていてもよいし、各構成要素の機能に特化した部材により構成されていてもよい。かかる構成は、実施する時々の技術レベルに応じて適宜変更されうる。 The configuration example of the information processing system 1 has been shown above. Each of the above components may be configured by using a general-purpose member, or may be composed of a member specialized in the function of each component. Such a configuration can be appropriately changed depending on the technical level at the time of implementation.
　［情報処理システムの動作］
　図４は、情報処理システム１の典型的な動作の流れを示すフローチャートである。以下、情報処理システム１の動作について、図３を適宜参照しながら説明する。 [Operation of information information system]
FIG. 4 is a flowchart showing a typical operation flow of the information processing system 1. Hereinafter, the operation of the information processing system 1 will be described with reference to FIG. 3 as appropriate.
　（ステップＳ１０１：個人情報登録）
　図５は、ステップＳ１０１の詳細を示すフローチャートである。以下、図５を参照しながらステップＳ１０１について説明する。 (Step S101: Registration of personal information)
FIG. 5 is a flowchart showing the details of step S101. Hereinafter, step S101 will be described with reference to FIG.
　先ず、チケット提供者は、端末装置４０を介して、第１の情報銀行（サーバ装置１０）に個人アカウントの開設を申請する（ステップＳ１０１１）。サーバ装置１０は、チケット提供者からの申請を受けて、チケット提供者の本人確認を実行する。 First, the ticket provider applies for the opening of a personal account to the first information bank (server device 10) via the terminal device 40 (step S1011). The server device 10 receives an application from the ticket provider and executes the identity verification of the ticket provider.
　この際、サーバ装置１０は、例えば、チケット提供者の国籍、現住所、氏名、生年月日及び年齢などの必要最低限な情報が記載されている公文書の複写データを自身に送信することをチケット提供者に要請する。チケット提供者は、この要請を受けて、複写データをサーバ装置１０に出力する。上記の公文書とは、例えば、住民票、戸籍謄本、運転免許証、パスポート、個人番号カード、住民基本台帳カード、在留カード、健康保険証、障害者手帳、学生証、印鑑証明書、宅地建物取引士証又は無線従事者免許証などである。 At this time, the server device 10 requests that the server device 10 transmit to itself, for example, copy data of an official document in which the minimum necessary information such as nationality, current address, name, date of birth and age of the ticket provider is described. Request the provider. In response to this request, the ticket provider outputs the copy data to the server device 10. The above official documents are, for example, resident's card, family register, driver's license, passport, individual number card, basic resident register card, residence card, health insurance card, disability certificate, student ID, seal certificate, residential land and building. A trader's card or a wireless worker's license.
　サーバ装置１０は、チケット提供者の本人確認がとれた場合に（ステップＳ１０１２のＹＥＳ）、個人情報登録用のキー情報を発行し（ステップＳ１０１３）、このキー情報を端末装置４０に出力する。チケット提供者は、サーバ装置１０から取得したキー情報を利用して、端末装置４０を介してサーバ装置１０に個人情報を登録する。これにより、記憶部１３（個人情報保持部１３１）にチケット提供者の個人情報が記憶される。 When the identity of the ticket provider is confirmed (YES in step S1012), the server device 10 issues key information for registering personal information (step S1013), and outputs this key information to the terminal device 40. The ticket provider registers personal information in the server device 10 via the terminal device 40 by using the key information acquired from the server device 10. As a result, the personal information of the ticket provider is stored in the storage unit 13 (personal information holding unit 131).
　さらに、チケット受領者も、端末装置５０を介して、第２の情報銀行（サーバ装置２０）に個人アカウントの開設を申請する（ステップＳ１０１１）。サーバ装置２０はチケット受領者からの申請を受けて、サーバ装置１０と同様にチケット受領者の本人確認を実行する。この際、サーバ装置２０（第２の情報銀行）は、基本的にはチケット受領者から単一の個人アカウントの開設のみを受け付ける。これにより、同一の個人情報で複数のアカウントが開設されることがなくなるので、同一のチケット受領者がチケット提供者からチケット情報を複数取得し、これらを第三者に転売する、所謂ダフ屋行為が抑制される。 Further, the ticket recipient also applies for the opening of a personal account to the second information bank (server device 20) via the terminal device 50 (step S1011). Upon receiving the application from the ticket recipient, the server device 20 executes the identity verification of the ticket recipient in the same manner as the server device 10. At this time, the server device 20 (second information bank) basically accepts only the opening of a single personal account from the ticket recipient. As a result, multiple accounts will not be opened with the same personal information, so the same ticket recipient will acquire multiple ticket information from the ticket provider and resell them to a third party, a so-called scalper act. Is suppressed.
　サーバ装置２０は、チケット受領者の本人確認がとれた場合に（ステップＳ１０１２のＹＥＳ）、個人情報登録用のキー情報を発行し、このキー情報を端末装置５０に出力する。チケット受領者は、サーバ装置２０から取得したキー情報を利用して、端末装置５０を介してサーバ装置２０に個人情報を登録する。これにより、記憶部２３（個人情報保持部２３１）にチケット受領者の個人情報が記憶される。 When the identity of the ticket recipient is confirmed (YES in step S1012), the server device 20 issues key information for personal information registration and outputs this key information to the terminal device 50. The ticket recipient registers personal information in the server device 20 via the terminal device 50 by using the key information acquired from the server device 20. As a result, the personal information of the ticket recipient is stored in the storage unit 23 (personal information holding unit 231).
　（ステップＳ１０２：申請処理）
　図６は、ステップＳ１０２の詳細を示すフローチャートである。以下、図６を参照しながらステップＳ１０２について説明する。 (Step S102: Application processing)
FIG. 6 is a flowchart showing the details of step S102. Hereinafter, step S102 will be described with reference to FIG.
　チケット提供者は、端末装置４０を介して、自身が所有する電子チケットをチケット受領者に譲渡（転売）することを申請する申請情報を制御部３１に出力する（ステップＳ１０２１）。制御部３１は、申請情報を取得したことを受けて、親密度を計算する指示を制御部１２に出力する（ステップＳ１０２２）。 The ticket provider outputs to the control unit 31 application information for applying to transfer (resell) the electronic ticket owned by the ticket recipient to the ticket recipient via the terminal device 40 (step S1021). Upon receiving the application information, the control unit 31 outputs an instruction for calculating the intimacy to the control unit 12 (step S1022).
　ここで、親密度とは、チケット提供者とチケット受領者とがどの程度特定の関係（例えば、友人関係など）にあるかを表す度合いであり、以下の説明においても同様である。具体的には、本実施形態における親密度とは、例えば、チケット提供者とチケット受領者とが同一時刻に同一地点において滞在していた滞在時間や滞在頻度であってもよい。 Here, the intimacy is the degree to which the ticket provider and the ticket recipient have a specific relationship (for example, a friendship), and the same applies to the following description. Specifically, the intimacy in the present embodiment may be, for example, the staying time and the frequency of stay in which the ticket provider and the ticket recipient stayed at the same point at the same time.
　また、親密度は、チケット提供者とチケット受領者とのメール、電話又はＳＮＳ（Social Networking Service）による連絡頻度であってもよい。この場合、当該連絡頻度は、例えば、チケット提供者とチケット受領者とが端末装置４０，５０を介して連絡を取り合うことによってサーバ装置３０に記録された連絡履歴に基づき算出されてもよい。 In addition, the intimacy may be the frequency of contact between the ticket provider and the ticket recipient by e-mail, telephone, or SNS (Social Networking Service). In this case, the contact frequency may be calculated based on the contact history recorded in the server device 30 by, for example, the ticket provider and the ticket recipient communicating with each other via the terminal devices 40 and 50.
　あるいは、親密度は、特定のオンラインゲームやアプリケーションサービス上でのチケット提供者とチケット受領者との接触頻度であってもよく、チケット提供者とチケット受領者とが同一のイベントや同一の宿泊地点において滞在していた滞在時間であってもよい。さらには、親密度は、例えばＳＮＳに投稿された画像上において、チケット提供者とチケット受領者とが一緒に写っている頻度であってもよい。 Alternatively, the intimacy may be the frequency of contact between the ticket provider and the ticket recipient on a particular online game or application service, where the ticket provider and ticket recipient have the same event or the same accommodation location. It may be the staying time of staying at. Furthermore, the intimacy may be the frequency with which the ticket provider and the ticket recipient appear together, for example, on an image posted on an SNS.
　制御部１２は、記憶部１３に記憶されているチケット提供者の個人情報を読み出し、この個人情報を制御部２２に出力し、さらに、制御部２２に親密度を計算する指示を出力する（ステップＳ１０２３）。制御部２２は、制御部１２から親密度を計算する指示を受けて、親密度を計算することに同意するか否かを確認する情報を端末装置５０に表示させる（ステップＳ１０２４）。 The control unit 12 reads out the personal information of the ticket provider stored in the storage unit 13, outputs this personal information to the control unit 22, and further outputs an instruction to calculate the intimacy to the control unit 22 (step). S1023). Upon receiving an instruction from the control unit 12 to calculate the intimacy, the control unit 22 causes the terminal device 50 to display information confirming whether or not it agrees to calculate the intimacy (step S1024).
　（ステップＳ１０３：親密度計算） (Step S103: Intimacy calculation)
　図７は、ステップＳ１０３の詳細を示すフローチャートである。以下、図７を参照しながらステップＳ１０３について説明する。 FIG. 7 is a flowchart showing the details of step S103. Hereinafter, step S103 will be described with reference to FIG. 7.
　チケット受領者が自身の個人情報を利用して親密度を計算することに同意した場合（ステップＳ１０３１のＹＥＳ）、チケット受領者は、端末装置５０を介して、親密度を計算する指示を制御部２２に出力する。 If the ticket recipient agrees to calculate the intimacy using his / her personal information (YES in step S1031), the ticket recipient gives an instruction to calculate the intimacy via the terminal device 50. Output to 22.
　制御部２２は、端末装置５０から親密度を計算する指示を受けて、記憶部２３からチケット受領者の個人情報を読み出し、この個人情報を制御部１２に出力する。また、制御部２２は、記憶部２３から読み出したチケット受領者の個人情報と、先のステップＳ１０２において取得したチケット提供者の個人情報とを参照し、親密度を計算する（ステップＳ１０３２）。そして、制御部２２は、当該計算結果を制御部１２に出力する。 The control unit 22 receives an instruction to calculate the intimacy from the terminal device 50, reads the personal information of the ticket recipient from the storage unit 23, and outputs this personal information to the control unit 12. Further, the control unit 22 calculates the intimacy by referring to the personal information of the ticket recipient read from the storage unit 23 and the personal information of the ticket provider acquired in the previous step S102 (step S1032). Then, the control unit 22 outputs the calculation result to the control unit 12.
　具体的には、親密度がチケット提供者とチケット受領者とが同一時刻に同一地点において滞在した滞在頻度である場合に、チケット提供者とチケット受領者との現在から１年以上前の接触回数をｈ１とし、１年前から半年前までの接触回数をｈ２とし、半年前から３ヶ月前の接触回数をｈ３とし、３ヶ月前から現在までの接触回数をｈ４とした場合に、制御部２２は、例えば、下記式（１）に従って親密度Ｃを算出する。 Specifically, when the intimacy is the frequency of stays at which the ticket provider and the ticket recipient stayed at the same point at the same time, the number of contacts between the ticket provider and the ticket recipient one year or more ago from the present. Is h 1 , the number of contacts from 1 year to 6 months ago is h 2 , the number of contacts from 6 months to 3 months ago is h 3, and the number of contacts from 3 months to the present is h 4. , The control unit 22 calculates the intimacy C according to the following equation (1), for example.
　Ｃ＝｛０．４×ｈ１×ｍｉｎ（ｈ１，１０）×０．１｝＋｛０．３×ｈ２×ｍｉｎ（ｈ２，１０）×０．１｝＋｛０．２×ｈ３×ｍｉｎ（ｈ３，１０）×０．１｝＋｛０．１×ｈ４×ｍｉｎ（ｈ４，１０）×０．１｝・・・（１） C = {0.4 x h 1 x min (h 1 , 10) x 0.1} + {0.3 x h 2 x min (h 2 , 10) x 0.1} + {0.2 x h 3 x min (h 3 , 10) x 0.1} + {0.1 x h 4 x min (h 4 , 10) x 0.1} ... (1)
　式（１）中の「ｍｉｎ（ｈ１，１０）」は、ｈ１と１０のうちいずれか小さいほうの値であることを意味し、「ｍｉｎ（ｈ２，１０）」、「ｍｉｎ（ｈ３，１０）」、「ｍｉｎ（ｈ４，１０）」も同様である。なお、親密度の計算に利用された式（１）はあくまで一例であり、本実施形態の親密度は、式（１）により算出された値に限定されないのは勿論である。 “Min (h 1 , 10)” in the equation (1) means that it is the smaller value of h 1 and 10, and is “min (h 2 , 10)” and “min (h)”. The same applies to " 3 , 10)" and "min (h 4 , 10)". The formula (1) used in the calculation of the intimacy is only an example, and the intimacy of the present embodiment is not limited to the value calculated by the formula (1).
　次いで、制御部１２は、制御部２２からチケット受領者の個人情報を取得したことを受けて、この個人情報と、先のステップＳ１０２において取得したチケット提供者の個人情報とを参照して、制御部２２と同様に親密度を計算する（ステップＳ１０３３）。次いで、制御部１２は、当該計算結果と、制御部２２により計算された親密度の計算結果を集約し（ステップＳ１０３４）、集約された計算結果を制御部３１に出力する。 Next, the control unit 12 receives the acquisition of the personal information of the ticket recipient from the control unit 22, and controls the personal information by referring to the personal information and the personal information of the ticket provider acquired in the previous step S102. The intimacy is calculated in the same manner as in unit 22 (step S1033). Next, the control unit 12 aggregates the calculation result and the calculation result of the intimacy calculated by the control unit 22 (step S1034), and outputs the aggregated calculation result to the control unit 31.
　（ステップＳ１０４：チケットを譲渡）
　図８は、ステップＳ１０４の詳細を示すフローチャートである。以下、図８を参照しながらステップＳ１０４について説明する。 (Step S104: Transfer the ticket)
FIG. 8 is a flowchart showing the details of step S104. Hereinafter, step S104 will be described with reference to FIG.
　制御部３１は、制御部１２，２２により計算された親密度が所定の閾値（例えば、式（１）により算出された親密度Ｃが０．５）を超えた場合に（ステップＳ１０４１のＹＥＳ）、チケット提供者の電子チケットの所有権をチケット受領者に委譲する処理を実行する（ステップＳ１０４２）。この際、制御部３１は、記憶部３２に記憶されている権利台帳を更新し、チケット提供者にのみ利用が許可されている電子チケット情報をチケット受領者に紐づける（ステップＳ１０４３）。これにより、チケット受領者にのみ当該電子チケットの利用が許可される。 When the intimacy calculated by the control units 12 and 22 exceeds a predetermined threshold value (for example, the intimacy C calculated by the equation (1) is 0.5), the control unit 31 (YES in step S1041). , The process of delegating the ownership of the electronic ticket of the ticket provider to the ticket recipient is executed (step S1042). At this time, the control unit 31 updates the right ledger stored in the storage unit 32, and associates the electronic ticket information that is permitted to be used only by the ticket provider with the ticket recipient (step S1043). As a result, only the ticket recipient is allowed to use the electronic ticket.
　（ステップＳ１０５：チケットの利用）
　図９は、ステップＳ１０５の詳細を示すフローチャートである。以下、図９を参照しながらステップＳ１０５について説明する。 (Step S105: Use of ticket)
FIG. 9 is a flowchart showing the details of step S105. Hereinafter, step S105 will be described with reference to FIG.
　チケット受領者の端末装置５０に、チケット提供者から譲渡された電子チケット情報が表示される（ステップＳ１０５１）。次いで、チケット受領者は、端末装置５０に表示された電子チケット情報が実際に利用可能であり（ステップＳ１０５２のＹＥＳ）、チケット提供者により利用されていない場合に（ステップＳ１０５３のＮＯ）、当該電子チケット情報を利用する。これにより、記憶部３２にチケット受領者が電子チケットを利用した利用履歴が記録される（ステップＳ１０５４）。 The electronic ticket information transferred from the ticket provider is displayed on the terminal device 50 of the ticket recipient (step S1051). Next, when the ticket recipient can actually use the electronic ticket information displayed on the terminal device 50 (YES in step S1052) and is not used by the ticket provider (NO in step S1053), the electronic ticket is received. Use ticket information. As a result, the usage history of the ticket recipient using the electronic ticket is recorded in the storage unit 32 (step S1054).
　［ユースケース］
　図１０，１１は、端末装置４０，５０の表示画面の一例を示す図である。以下、情報処理システム１の具体的なユースケースの一例について、図１０，１１を適宜参照しながら説明する。 [Use Case]
10 and 11 are diagrams showing an example of the display screens of the terminal devices 40 and 50. Hereinafter, an example of a specific use case of the information processing system 1 will be described with reference to FIGS. 10 and 11 as appropriate.
　端末装置４０は、チケット提供者が所有する電子チケット情報の一覧を表示する（図１０ａ）。チケット提供者は、この一覧から特定のイベントで利用可能な電子チケット情報を選択する。次いで、チケット提供者は、当該電子チケット情報を転売したいチケット受領者のＩＤ情報（キー情報）を端末装置４０に入力する。 The terminal device 40 displays a list of electronic ticket information owned by the ticket provider (FIG. 10a). The ticket provider selects electronic ticket information available for a particular event from this list. Next, the ticket provider inputs the ID information (key information) of the ticket recipient who wants to resell the electronic ticket information into the terminal device 40.
　チケット事業者は、チケット提供者により入力されたＩＤ情報と、第２の情報銀行に管理されているチケット受領者のＩＤ情報（個人情報）とを照会し、チケット受領者を特定する。チケット事業者は、特定したチケット受領者に関する情報を端末装置４０に出力する。これにより、チケット受領者のＩＤ情報と、このＩＤ情報に紐づくチケット受領者の個人名が端末装置４０に表示される（図１０ｂ）。 The ticket operator inquires about the ID information input by the ticket provider and the ID information (personal information) of the ticket recipient managed by the second information bank, and identifies the ticket recipient. The ticket operator outputs information about the identified ticket recipient to the terminal device 40. As a result, the ID information of the ticket recipient and the personal name of the ticket recipient associated with this ID information are displayed on the terminal device 40 (FIG. 10b).
　次に、チケット提供者は、自身が選択した電子チケット情報をチケット受領者に転売することをチケット事業者に申請する。チケット事業者は、この申請を受けて、チケット提供者から電子チケット情報を転売する申請があったことを、端末装置５０を介してチケット受領者に通知する。これにより、チケット受領者の端末装置５０にチケット提供者の電子チケット情報を購入する購入画面が表示される（図１１ａ）。 Next, the ticket provider applies to the ticket operator to resell the electronic ticket information selected by himself / herself to the ticket recipient. Upon receiving this application, the ticket operator notifies the ticket recipient via the terminal device 50 that the ticket provider has applied for resale of the electronic ticket information. As a result, the terminal device 50 of the ticket recipient displays the purchase screen for purchasing the electronic ticket information of the ticket provider (FIG. 11a).
　次いで、チケット受領者がチケット提供者から電子チケット情報を購入すること同意し、チケット事業者によりチケット提供者とチケット受領者とが特定の関係にあることが証明された場合に、チケット受領者が購入した電子チケット情報が端末装置５０に表示され（図１１ｂ）、さらに、チケット事業者が端末装置４０を介して転売処理が完了したことをチケット提供者に通知する（図１０ｃ）。 Then, if the ticket recipient agrees to purchase the electronic ticket information from the ticket provider and the ticket operator proves that the ticket provider and the ticket recipient have a specific relationship, the ticket recipient The purchased electronic ticket information is displayed on the terminal device 50 (FIG. 11b), and the ticket operator notifies the ticket provider that the resale process is completed via the terminal device 40 (FIG. 10c).
　［作用・効果］
　２０１９年６月に施行された「特定興行入場券の不正転売の禁止等による興行入場券の適正な流通の確保に関する法律（所謂、チケット不正転売禁止法）」への対応として、チケットの不正転売の防止を行うとともに、特定のイベントなどに来場することができなくなったユーザが他のユーザに安心して簡単にチケットを譲渡できる場が必要とされている。
　しかしながら、このような場においては、これまで転売目的のユーザを区別する仕組みがなく、転売自体を禁止する処置が講じられている。例えば、転売を禁止するためにチケットの利用時に、チケットの購入時に実施された本人確認が必要となり、設備費及び人件費などが大きくなってしまう課題がある。
　また、チケットが他のユーザへ再販される場合であっても、一旦、チケットの販売者にチケットが戻されてから他のユーザへ販売されるため、特定のユーザに気軽にチケットが譲渡しづらく、利便性が悪い場合がある。 [Action / Effect]
Unauthorized resale of tickets in response to the "Act on Ensuring Proper Distribution of Entertainment Admission Tickets by Prohibiting Unauthorized Resale of Specified Entertainment Admission Tickets (So-called Unauthorized Resale of Tickets Act)" enforced in June 2019 There is a need for a place where users who are unable to attend a specific event can easily transfer their tickets to other users with peace of mind.
However, in such a place, there has been no mechanism for distinguishing users for resale, and measures have been taken to prohibit resale itself. For example, in order to prohibit resale, when using a ticket, it is necessary to confirm the identity performed at the time of purchasing the ticket, and there is a problem that equipment costs and labor costs increase.
Also, even if the ticket is resold to another user, it is difficult to easily transfer the ticket to a specific user because the ticket is once returned to the seller of the ticket and then sold to another user. , May be inconvenient.
　これに対し、本実施形態の情報処理システム１は、制御部１２，２２により計算された親密度が所定の閾値を超える場合に、チケット提供者の電子チケット情報がチケット受領者に譲渡される。これにより、チケット提供者とチケット受領者とが特定の関係にあるとチケット事業者により立証されたときにのみ電子チケット情報がチケット受領者に譲渡されるので、厳密な本人確認をせずとも電子チケットを安全に譲渡することができ、その利便性が向上する。 On the other hand, in the information processing system 1 of the present embodiment, when the intimacy calculated by the control units 12 and 22 exceeds a predetermined threshold value, the electronic ticket information of the ticket provider is transferred to the ticket recipient. As a result, the electronic ticket information is transferred to the ticket recipient only when the ticket operator proves that the ticket provider and the ticket recipient have a specific relationship, so that the electronic ticket information can be transferred without strict identification. Tickets can be transferred safely, improving their convenience.
　［変形例］
　以上、本技術の実施形態について説明したが、本技術は上述の実施形態に限定されるものではなく種々変更を加え得ることは勿論である。 [Modification example]
Although the embodiments of the present technology have been described above, the present technology is not limited to the above-described embodiments, and it goes without saying that various modifications can be made.
　例えば、上記実施形態では、チケット提供者とチケット受領者との親密度に基づき、電子チケット情報が譲渡されるがこれに限られない。例えば、チケット事業者は、親密度とは別に、電子チケット情報の売買履歴やチケット提供者及びチケット受領者の犯罪歴などに基づいて、電子チケット情報を譲渡するか否かを判定してもよい。 For example, in the above embodiment, the electronic ticket information is transferred based on the intimacy between the ticket provider and the ticket recipient, but the present invention is not limited to this. For example, the ticket operator may determine whether or not to transfer the electronic ticket information based on the sales history of the electronic ticket information, the criminal history of the ticket provider and the ticket recipient, etc., separately from the intimacy. ..
　＜補足＞
　本技術の実施形態は、例えば、上記で説明したような情報処理システムまたは情報処理システムで実行される情報処理方法、情報処理システムを機能させるためのプログラム、およびプログラムが記録された一時的でない有形の媒体を含みうる。 <Supplement>
An embodiment of the present technology includes, for example, an information processing system as described above, an information processing method executed by the information processing system, a program for operating the information processing system, and a non-temporary tangible program in which the program is recorded. Can include media of.
　また、本実施形態の情報処理システム１は、電子チケット情報を譲渡することを前提として説明したがこれに限られず、例えば紙媒体のチケットがデジタルデータに変化された情報がチケット事業者を介してチケット提供者からチケット受領者に譲渡（転売）されてもよく、本技術の用途は特に限定されない。 Further, the information processing system 1 of the present embodiment has been described on the premise that the electronic ticket information is transferred, but the present invention is not limited to this, and for example, information in which a paper ticket is converted into digital data is transmitted via a ticket operator. It may be transferred (resold) from the ticket provider to the ticket recipient, and the use of this technology is not particularly limited.
　さらに、本明細書に記載された効果は、あくまで説明的または例示的なものであって限定的ではない。つまり、本技術は、上記の効果とともに、または上記の効果に代えて、本明細書の記載から当業者には明らかな他の効果を奏しうる。 Furthermore, the effects described herein are merely explanatory or exemplary and are not limiting. That is, the present technology may exert other effects apparent to those skilled in the art from the description herein, with or in place of the above effects.
　以上、添付図面を参照しながら本技術の好適な実施形態について詳細に説明したが、本技術はかかる例に限定されない。本技術の技術分野における通常の知識を有する者であれば、特許請求の範囲に記載された技術的思想の範疇内において、各種の変更例または修正例に想到し得ることは明らかであり、これらについても、当然に本技術の技術的範囲に属するものと了解される。 Although the preferred embodiment of the present technology has been described in detail with reference to the attached drawings, the present technology is not limited to such an example. It is clear that a person having ordinary knowledge in the technical field of the present technology can come up with various modifications or modifications within the scope of the technical idea described in the claims. Of course, it is understood that the above also belongs to the technical scope of the present technology.
　なお、本技術は以下のような構成もとることができる。 Note that this technology can have the following configurations.
　（１）
　第１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理を実行する第１のサーバ装置
　を具備する情報処理システム。
　（２）
　上記（１）に記載の情報処理システムであって、
　上記第１のサーバ装置は、上記親密度に基づき、上記チケット情報を上記第２のユーザに販売する処理を実行する
　情報処理システム。
　（３）
　上記（１）又は（２）に記載の情報処理システムであって、
　上記第１のユーザの個人情報を保存し、当該個人情報と上記第２のユーザの個人情報とに基づき、上記親密度を計算する第２のサーバ装置をさらに具備する
　情報処理システム。
　（４）
　上記（３）に記載の情報処理システムであって、
　上記第２のユーザの個人情報を保存し、当該個人情報と上記第１のユーザの個人情報とに基づき、上記親密度を計算する第３のサーバ装置をさらに具備する
　情報処理システム。
　（５）
　上記（４）に記載の情報処理システムであって、
　上記第１のサーバ装置は、上記第２及び第３のサーバ装置により計算された親密度が所定の閾値を超える場合に、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理を実行する
　情報処理システム。
　（６）
　上記（３）から（５）のいずれか１つに記載の情報処理システムであって、
　上記個人情報は、家族構成に関する情報、行動履歴情報、移動履歴情報、メールの履歴情報、電話の履歴情報、ＳＮＳ（Social Networking Service）の履歴情報、商品の購入履歴情報又は電子チケットの利用履歴情報の少なくとも１つである
　情報処理システム。
　（７）
　上記（４）から（６）のいずれか１つに記載の情報処理システムであって、
　上記第２及び第３のサーバ装置は、情報銀行により管理される
　情報処理システム。
　（８）
　上記（１）から（７）のいずれか１つに記載の情報処理システムであって、
　上記親密度は、上記第１のユーザと上記第２のユーザとが同一時刻に同一地点において滞在した滞在頻度、上記第１のユーザと上記第２のユーザとのメール、電話、ＳＮＳ（Social Networking Service）による連絡頻度、又は、ＳＮＳ（Social Networking Service）に投稿された画像上に上記第１のユーザと上記第２のユーザとが一緒に写っている頻度である
　情報処理システム。
　（９）
　サーバ装置が、
　第１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡する処理を実行する
　情報処理方法。
　（１０）
　第１のユーザと第２のユーザとの親密度に基づき、上記第１のユーザが所有するチケット情報を上記第２のユーザに譲渡するステップ
　をサーバ装置に実行させるプログラム。 (1)
An information processing system including a first server device that executes a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user. ..
(2)
The information processing system according to (1) above.
The first server device is an information processing system that executes a process of selling the ticket information to the second user based on the intimacy.
(3)
The information processing system according to (1) or (2) above.
An information processing system further comprising a second server device that stores the personal information of the first user and calculates the intimacy based on the personal information and the personal information of the second user.
(4)
The information processing system according to (3) above.
An information processing system further comprising a third server device that stores the personal information of the second user and calculates the intimacy based on the personal information and the personal information of the first user.
(5)
The information processing system according to (4) above.
The first server device transfers the ticket information owned by the first user to the second user when the intimacy calculated by the second and third server devices exceeds a predetermined threshold value. An information processing system that executes the processing to be performed.
(6)
The information processing system according to any one of (3) to (5) above.
The above personal information includes family structure information, behavior history information, movement history information, mail history information, telephone history information, SNS (Social Networking Service) history information, product purchase history information, or electronic ticket usage history information. Information processing system that is at least one of.
(7)
The information processing system according to any one of (4) to (6) above.
The second and third server devices are information processing systems managed by an information bank.
(8)
The information processing system according to any one of (1) to (7) above.
The intimacy includes the frequency of stays of the first user and the second user at the same point at the same time, emails, telephone calls, and SNS (Social Networking) between the first user and the second user. An information processing system that is the frequency of contact by Service) or the frequency at which the first user and the second user appear together on an image posted on an SNS (Social Networking Service).
(9)
The server device
An information processing method for executing a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
(10)
A program that causes a server device to execute a step of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
　情報処理システム・・・１
　サーバ装置・・・１０，２０，３０
　端末装置・・・４０，５０ Information information system ・ ・ ・ 1
Server device: 10, 20, 30
Terminal device: 40, 50

Claims (10)

  1. 　第１のユーザと第２のユーザとの親密度に基づき、前記第１のユーザが所有するチケット情報を前記第２のユーザに譲渡する処理を実行する第１のサーバ装置
    　を具備する情報処理システム。     An information processing system including a first server device that executes a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user. ..
  2. 　請求項１に記載の情報処理システムであって、
    　前記第１のサーバ装置は、前記親密度に基づき、前記チケット情報を前記第２のユーザに販売する処理を実行する
    　情報処理システム。     The information processing system according to claim 1.
    The first server device is an information processing system that executes a process of selling the ticket information to the second user based on the intimacy.
  3. 　請求項１に記載の情報処理システムであって、
    　前記第１のユーザの個人情報を保存し、当該個人情報と前記第２のユーザの個人情報とに基づき、前記親密度を計算する第２のサーバ装置をさらに具備する
    　情報処理システム。     The information processing system according to claim 1.
    An information processing system further comprising a second server device that stores the personal information of the first user and calculates the intimacy based on the personal information and the personal information of the second user.
  4. 　請求項３に記載の情報処理システムであって、
    　前記第２のユーザの個人情報を保存し、当該個人情報と前記第１のユーザの個人情報とに基づき、前記親密度を計算する第３のサーバ装置をさらに具備する
    　情報処理システム。     The information processing system according to claim 3.
    An information processing system further comprising a third server device that stores the personal information of the second user and calculates the intimacy based on the personal information and the personal information of the first user.
  5. 　請求項４に記載の情報処理システムであって、
    　前記第１のサーバ装置は、前記第２及び第３のサーバ装置により計算された親密度が所定の閾値を超える場合に、前記第１のユーザが所有するチケット情報を前記第２のユーザに譲渡する処理を実行する
    　情報処理システム。     The information processing system according to claim 4.
    The first server device transfers the ticket information owned by the first user to the second user when the intimacy calculated by the second and third server devices exceeds a predetermined threshold value. An information processing system that executes the processing to be performed.
  6. 　請求項４に記載の情報処理システムであって、
    　前記個人情報は、家族構成に関する情報、行動履歴情報、移動履歴情報、メールの履歴情報、電話の履歴情報、ＳＮＳ（Social Networking Service）の履歴情報、商品の購入履歴情報又は電子チケットの利用履歴情報の少なくとも１つである
    　情報処理システム。     The information processing system according to claim 4.
    The personal information includes family structure information, behavior history information, movement history information, mail history information, telephone history information, SNS (Social Networking Service) history information, product purchase history information, or electronic ticket usage history information. Information processing system that is at least one of.
  7. 　請求項４に記載の情報処理システムであって、
    　前記第２及び第３のサーバ装置は、情報銀行により管理される
    　情報処理システム。     The information processing system according to claim 4.
    The second and third server devices are information processing systems managed by an information bank.
  8. 　請求項１に記載の情報処理システムであって、
    　前記親密度は、前記第１のユーザと前記第２のユーザとが同一時刻に同一地点において滞在した滞在頻度、前記第１のユーザと前記第２のユーザとのメール、電話、ＳＮＳ（Social Networking Service）による連絡頻度、又は、ＳＮＳ（Social Networking Service）に投稿された画像上に前記第１のユーザと前記第２のユーザとが一緒に写っている頻度である
    　情報処理システム。     The information processing system according to claim 1.
    The intimacy includes the frequency of stays of the first user and the second user at the same point at the same time, emails, telephone calls, and SNS (Social Networking) between the first user and the second user. An information processing system that is the frequency of contact by Service) or the frequency at which the first user and the second user appear together on an image posted on an SNS (Social Networking Service).
  9. 　サーバ装置が、
    　第１のユーザと第２のユーザとの親密度に基づき、前記第１のユーザが所有するチケット情報を前記第２のユーザに譲渡する処理を実行する
    　情報処理方法。     The server device
    An information processing method for executing a process of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
  10. 　第１のユーザと第２のユーザとの親密度に基づき、前記第１のユーザが所有するチケット情報を前記第２のユーザに譲渡するステップ
    　をサーバ装置に実行させるプログラム。     A program that causes a server device to execute a step of transferring ticket information owned by the first user to the second user based on the intimacy between the first user and the second user.
PCT/JP2020/028904 2019-08-06 2020-07-28 Information processing system, information processing method, and program WO2021024861A1 (en)

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Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002269279A (en) * 2001-03-13 2002-09-20 Mitsunobu Ueda Transfer management method for on-line ticket and management server system
JP2014126959A (en) * 2012-12-25 2014-07-07 Rakuten Inc Ticket processing system, control method for ticket processing system, and program
JP2016525727A (en) * 2013-05-30 2016-08-25 フェイスブック，インク． Proposal for tagging images on online social networks
JP2018128779A (en) * 2017-02-07 2018-08-16 ｐｌａｙｇｒｏｕｎｄ株式会社 Entertainment performance quality control apparatus and program

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2002269279A (en) * 2001-03-13 2002-09-20 Mitsunobu Ueda Transfer management method for on-line ticket and management server system
JP2014126959A (en) * 2012-12-25 2014-07-07 Rakuten Inc Ticket processing system, control method for ticket processing system, and program
JP2016525727A (en) * 2013-05-30 2016-08-25 フェイスブック，インク． Proposal for tagging images on online social networks
JP2018128779A (en) * 2017-02-07 2018-08-16 ｐｌａｙｇｒｏｕｎｄ株式会社 Entertainment performance quality control apparatus and program

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