WO2021003956A1

WO2021003956A1 - Product information management method, apparatus and device, and storage medium

Info

Publication number: WO2021003956A1
Application number: PCT/CN2019/121204
Authority: WO
Inventors: 张�杰
Original assignee: 深圳壹账通智能科技有限公司
Priority date: 2019-07-05
Filing date: 2019-11-27
Publication date: 2021-01-14
Also published as: CN110443676A

Abstract

A product information management method, apparatus and device, and a storage medium. The method comprises: when a product update instruction is detected, acquiring target product information to be introduced, and acquiring a corresponding product display template according to a product identifier of the target product information (S10); acquiring a configuration file associated with the product display template, and acquiring an element to be input and a label of the element to be input into the configuration file (S20); acquiring attribute information of the target product information, and generating, according to the attribute information, the element to be input and the label of the element to be input, a product introduction page corresponding to the target product information (S30); and pushing the product introduction page to a user terminal or correspondingly displaying the product introduction page in a pre-set area of a client (S40). A product introduction page is generated according to target product information and is pushed to a user terminal, thereby facilitating a user in acquiring the latest product information in a timely manner, and improving the introduction efficiency and popularization efficiency of a product.

Description

Product information management method, device, equipment and storage medium To

This application claims the priority of a Chinese patent application filed with the Chinese Patent Office, the application number is 201910602853.5, and the invention title is "Product Information Management Method, Apparatus, Equipment and Storage Medium" on July 5, 2019. The entire content is by reference Incorporated in this application.

Technical field

This application relates to the field of data processing, and in particular to a method, device, device, and computer-readable storage medium for managing product information.

Background technique

With the rapid development of the Internet, the field of artificial intelligence applications continues to expand, and the application of human-machine dialogue is becoming more and more extensive. In traditional man-machine conversations, when reporting response words for customer questions, it simply performs speech semantic recognition, that is, only searches for products according to the results of speech recognition, so product search results are not necessarily accurate, which not only reduces the efficiency of business processing, but also Reduce the user experience.

Therefore, how to solve the problems of low efficiency of existing self-service terminal services and poor user experience is an urgent problem to be solved at present.

Summary of the invention

The main purpose of this application is to provide a product information management method, device, equipment, and computer-readable storage medium, aiming to solve the technical problem of low information introduction efficiency caused by manual product information introduction.

In order to achieve the above objective, this application provides a method for managing product information, and the method for managing product information includes the following steps:

When the product update instruction is detected, obtain the target product information to be introduced, and obtain the corresponding product display template according to the product identifier of the target product information;

Generating a product introduction page corresponding to the target product information according to the target product information and the product display template;

Push the product introduction page to the user terminal or display the product introduction page correspondingly in a preset area of the client terminal.

Optionally, the step of generating a product introduction page corresponding to the target product information according to the target product information and the product display template includes:

Obtaining the configuration file associated with the product display template, and obtaining the to-be-input element and the to-be-input element tag in the configuration file;

Obtain the attribute information of the target product information, and establish the mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input into the configuration file corresponding to the element to be input according to the mapping relationship position;

Perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and generate a product introduction to be optimized based on the product display template displaying the target product information page;

Comparing the introduction page of the product to be optimized with a preset display rule, and judging whether the introduction page of the product to be optimized matches the preset display;

If the product introduction page to be optimized does not match the preset display rule, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.

Wherein, if the product introduction page to be optimized does not match the preset display rules, prompt information is generated to prompt the user to optimize the layout of elements on the product introduction page to be optimized. The step of generating a product introduction page After that, it also includes:

When receiving the product information modification request, obtain the current user identity information corresponding to the product information modification request;

Obtain user information with preset permissions, and determine whether the current user identity information that sends the product information modification request has the modification permission based on the preset user information and current user identity information;

If the current user has the modification authority, obtain the modified product information in the product information modification request, and generate a modified product introduction page according to the modified product information;

Push the modified product introduction page to the user terminal or display the modified product introduction page correspondingly in a preset area of the client terminal.

In addition, in order to achieve the above objective, the present application also provides a product information management device, the product information management device includes:

The display template determination module is used to obtain the target product information to be introduced when the product update instruction is detected, and obtain the corresponding product display template according to the product identifier of the target product information;

An introduction page generation module, configured to generate a product introduction page corresponding to the target product information according to the target product information and the product display template;

The introduction page display module is used for pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in the preset area of the client terminal.

In addition, in order to achieve the above object, the present application also provides a product information management device. The product information management device includes a processor, a memory, and a computer program that is stored on the memory and can be executed by the processor. A read instruction, where the computer-readable instruction, when executed by the processor, implements the steps of the above-mentioned product information management method.

In addition, in order to achieve the above objective, the present application also provides a computer-readable storage medium having computer-readable instructions stored on the computer-readable storage medium, and when the computer-readable instructions are executed by a processor, the implementation is as described above The steps of the management method of product information. To

This application provides a product information management method. When a product update instruction is detected, this application generates a product introduction page based on the target product information corresponding to the target product, and pushes the product introduction page to the user terminal, so that users can obtain it in time The latest product information improves the efficiency of product introduction and promotion, and solves the existing technical problem of low efficiency of information introduction caused by manual product information introduction.

Description of the drawings

FIG. 1 is a schematic diagram of the hardware structure of the product information management device involved in the solution of the embodiment of the application;

2 is a schematic flowchart of the first embodiment of the method for managing product information of the application;

The realization, functional characteristics, and advantages of the purpose of this application will be further described in conjunction with the embodiments and with reference to the accompanying drawings.

Detailed ways

It should be understood that the specific embodiments described here are only used to explain the application, and are not used to limit the application.

The product information management method involved in the embodiments of the present application is mainly applied to product information management equipment. The product information management equipment may be devices with display and processing functions such as PCs, portable computers, and mobile terminals.

Referring to FIG. 1, FIG. 1 is a schematic diagram of the hardware structure of the product information management device involved in the solution of the embodiment of the application. In the embodiment of the present application, the product information management device may include a processor 1001 (for example, a CPU), a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Among them, the communication bus 1002 is used to realize the connection and communication between these components; the user interface 1003 may include a display (Display), an input unit such as a keyboard (Keyboard); the network interface 1004 may optionally include a standard wired interface, a wireless interface (Such as WI-FI interface); the memory 1005 can be a high-speed RAM memory or a stable memory (non-volatile memory), such as a disk memory. The memory 1005 may optionally be a storage device independent of the aforementioned processor 1001.

Those skilled in the art can understand that the hardware structure shown in FIG. 1 does not constitute a limitation on the product information management device, and may include more or less components than shown in the figure, or a combination of certain components, or different components Layout.

Continuing to refer to FIG. 1, the memory 1005 as a computer-readable storage medium in FIG. 1 may include an operating system, a network communication module, and computer-readable instructions.

In FIG. 1, the network communication module is mainly used to connect to the server and perform data communication with the server; and the processor 1001 can call the computer-readable instructions stored in the memory 1005 and execute the product information management method provided by the embodiment of the present application.

The embodiment of the application provides a method for managing product information.

Referring to Fig. 2, Fig. 2 is a schematic flowchart of a first embodiment of a method for managing product information of this application.

In this embodiment, the product information management method includes the following steps:

Step S10, when the product update instruction is detected, obtain the target product information to be introduced, and obtain the corresponding product display template according to the product identifier of the target product information;

When new financial products are added, the traditional product introduction method is mainly to introduce and explain product information manually by the product manager, which not only increases the workload of the product manager, but also introduces and explains the efficiency is low. In addition, when sales personnel or other personnel want to know the detailed information of the product through the product manager, they may not be able to contact the corresponding product manager in time due to the replacement of the product manager, resulting in business failure or inability to complete the work. This application provides a product information management method, which pushes the product introduction page corresponding to the target product when the product update instruction is detected, so as to facilitate users to obtain the latest product information in time, and improve product introduction efficiency and promotion efficiency.

Specifically, the server detects a product update instruction, where the product update instruction may be triggered by the developer uploading a newly developed financial product to the server, or it may be triggered by a product manager or product promoter uploading a product introduction document. Update instructions. The product information contained in the product update instruction is acquired, which is the target product information. Target product information includes financial product name information, financial product purchase/redemption process, and financial product period, etc. The target product information carries a label, for example, according to whether the target product information is changeable, add dynamics for the target product information The label, the product interest rate in the target product information, the product interest rate changes according to different factors such as the market, and a dynamic label is added to the product interest rate. Obtain the target product identifier in the target product information, such as the target product name or target product number, and determine the product type of the target product information based on the product identifier. For example, according to the target product name, it can be determined that the financial product is an insurance product, a current product, Regular products, cash loan products or fund products. The server obtains the display frame corresponding to the product type in the preset mapping relationship table. Specifically, the server compares the product type corresponding to the product information with the product category in the preset mapping relationship table. If the product type corresponding to the target product information is compared with the preset If the product categories in the mapping relationship table match, the display frame corresponding to the product category in the preset mapping relationship table is used as the product display template.

Further, the step S10 specifically includes:

Acquiring the product identifier in the target product information, and determining the product type corresponding to the target product information according to the product identifier;

Obtain a display frame corresponding to the product type in the preset mapping relationship table, and use the display frame as a product display template of the target product information.

In this embodiment, the product identifier in the target product information is obtained, where the product identifier refers to information that can uniquely identify the product. The product identifier here can be the product name or specified number information. The server can use the product identifier and The preset mapping relationship table determines the product display template of the financial product. The preset mapping relationship table is a table of the corresponding relationship between the preset product identification and the product display template, wherein the preset mapping relationship table contains product information And product display template, product information includes product name, product number, product type, etc., product display template includes template number, template storage address, and configuration file corresponding to the template, etc. The product identifier in the preset mapping table corresponds to the product display template The relationship can be flexibly configured. For example, it can be the relationship between the product number and the template number, or the relationship between the product name, product number, and product type and the template number. The server queries the preset mapping relationship table to determine the product display template corresponding to the product identifier according to the obtained product identifier. The server may also determine the product display template according to other information in the target product information, for example, determine the product display template according to the product type.

Step S20: Obtain the configuration file associated with the product display template, and obtain the to-be-input element and the to-be-input element tag in the configuration file;

In this embodiment, the target product information is added to the product display template, that is, the target product information is input to the corresponding position of the display template set in the preset configuration file according to the preset configuration file. Specifically, obtaining the configuration file associated with the product display template, obtaining the to-be-input element and the to-be-input element label in the configuration file, where the configuration file is preset by the user according to actual needs. The configuration file contains a preset code, the preset code is set with a blank space corresponding to the element to be input, the element to be input is the blank position for the input product information, the element to be input is provided with a label, and the label is recorded What product information should be entered here. In a specific embodiment, the product manager may upload a product introduction document that records the target product information, and the server may fill in the target product information in the product introduction document into the product display template according to the tags in the product introduction document.

Step S30, acquiring attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

In this embodiment, the attribute information of the target product information is acquired, where the attribute information contains the attribute of the product information, and the server establishes the mapping relationship between the tag of the element to be input and the attribute information according to the attribute information of the product information, for example, attribute The information is the product expiration date, and the label of the element to be input is the product expiration date, and the server establishes a mapping relationship between the two so that the product information is input to the corresponding position of the element to be input in the configuration file according to the mapping relationship. That is, according to the various attribute information of the target product information set in the preset configuration file, such as the product name, product number, and product type, page rendering is performed at the corresponding position in the product display template, so that the target product information Correspondingly displayed on the product display template, that is, various attribute information corresponding to the target product information is parsed by the browser rendering engine and input into the product display template to generate a product introduction page.

Step S40: Push the product introduction page to the user terminal or display the product introduction page correspondingly in a preset area of the client terminal.

In this embodiment, the product introduction page corresponds to the form in the preset area of the client, or the product introduction page is pushed to the corresponding user terminal as a product update notification message, so that the user can view the updated financial information on the user terminal. product. After the product introduction page is displayed on the page, the generated product introduction page and the user data interface are established correspondingly, that is, a link is set between the product introduction page and the data interface, and the user can obtain the product introduction by visiting the corresponding data interface page.

This embodiment provides a method for managing product information. When a product update instruction is detected in this application, a product introduction page is generated according to the target product information corresponding to the target product, and the product introduction page is pushed to the user terminal, thereby facilitating the user in time Obtain the latest product information, improve the efficiency of product introduction and promotion, and solve the existing technical problem of low efficiency of information introduction caused by manual product information introduction.

Based on the embodiment shown in FIG. 2 above, in this embodiment, the attribute information of the target product information is acquired, and the product introduction corresponding to the target product information is generated according to the attribute information, the element to be input, and the label of the element to be input The steps of the page specifically include:

In this embodiment, the attribute information of the target product information is acquired, where the attribute information contains the attribute of the product information, and the server establishes the mapping relationship between the tag of the element to be input and the attribute information according to the attribute information of the product information, for example, attribute The information is the product expiration date, and the label of the element to be input is the product expiration date, and the server establishes a mapping relationship between the two so that the product information is input to the corresponding position of the element to be input in the configuration file according to the mapping relationship.

In this embodiment, the page is rendered according to the configuration file containing the product information, so that the product information is correspondingly displayed on the product display template, and the product introduction page to be optimized is generated. That is, because the position of each element to be input on the product display template is relatively fixed, It may result in that the product information cannot be fully displayed in the display template, or there are many gaps between the product information, etc. The server also needs to optimize the product introduction page to be optimized.

In this embodiment, it is determined whether the product introduction page to be optimized complies with the preset display rule. The preset display rule is a preset display rule, and the preset display rule includes information such as mandatory product information and element layout. The server compares the product introduction page to be optimized with the preset display rules, and if the product introduction page to be optimized meets the preset display rules, the product introduction page to be optimized is used as the product introduction page. Wherein, the preset display rule may be judging whether the spacing of each display frame on the product introduction page to be optimized meets a preset spacing threshold, such as 2cm, or judging whether the product introduction page to be optimized has an out-of-display frame Text information etc.

In this embodiment, if the product introduction page to be optimized does not meet the preset display rules, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate the product introduction page. Among them, optimizing the layout of the elements on the product introduction page to be optimized refers to adjusting the position of the target product information on the product display template according to preset rules.

Further, if the product introduction page to be optimized does not match the preset display rules, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate the product introduction page After the steps, it also includes:

In this embodiment, upon receiving the product information modification request, the server obtains the identity information carried in the product information modification request as the current user identity information. Among them, the identification information refers to the user's fingerprint information, or the user's voice information, identification information that can uniquely identify the user's identity, for example, the user manually presses the display screen to trigger a product information modification request, the server obtains the user's fingerprint information, or The user's voice triggers a product information modification request, and the server obtains the user's voice information. Obtain the preset authority user information, and determine whether the preset authority user information contains the current user identity information. Among them, the preset authority user information refers to the identity information stored by the authority user, that is, the user identity information with the product information modification authority is pre-stored in the server as the preset authority user information. If the preset authority user information includes the current user identity information, it is determined that the user corresponding to the identity information has the modification authority; if the standard information does not include the current user identity information, it is determined that the user corresponding to the current user identity information does not have the modification authority. If it has the modification authority, the server starts the modification mode, that is, the user can edit the target product information. The server modifies the product information according to the received user input. It should be noted that the user can trigger a product information modification request either on the product introduction page or on the configuration file. Because there is a linkage relationship between the configuration file and the product introduction page, the user who modifies the product can trigger the modification mode on the product introduction page, and the modification mode can also be triggered on the configuration file. If the user makes modifications on the product introduction page, the server can The configuration file is automatically modified according to the linkage. If the user modifies the configuration file, the server will render the corresponding product introduction page based on the new configuration file. The server replaces the product information of the configuration file with the modified product information. At this time, if the user who inquires about the financial product loads the product introduction page of the financial product on the terminal, the server displays the modified product introduction page.

Based on the embodiment shown in FIG. 2 above, in this embodiment, after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in the preset area of the client terminal, the method further includes:

When a product consultation instruction is received, the current product information and product problem information in the product consultation instruction are acquired, and the problem list corresponding to the current product information is acquired, wherein the problem list is used to store the current product information Corresponding common problems and corresponding solutions;

In this embodiment, in order to promptly solve the user’s difficult questions about the target product, a question list is set up in advance, that is, the questions with a high inquiry rate and repeated similar questions are classified and summarized, so that when other users ask questions, they can directly The existing solutions in the problem list are pushed to the user. Specifically, when a product consultation instruction triggered by a user operation is received, the current product information and product problem information in the product consultation instruction are obtained, that is, the corresponding product type is determined according to the current product information, and the product problem information The keyword searches for the solution corresponding to the product problem information in the problem list corresponding to the product type of the current product information. In a specific embodiment, multiple product types or all product types may correspond to a general list of questions.

The product problem information is compared with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and the target solution is fed back to the corresponding one according to the product consultation instruction User terminal.

In this embodiment, after keyword extraction is performed on the product question information, the extracted keywords are compared in the question list. The target solution corresponding to the product problem information is obtained in the problem list, and the target solution is pushed to the user terminal that sends the product consultation instruction, so as to quickly and conveniently solve the product problem raised by the user.

Further, the management method of the product information further includes:

When a product manager replacement instruction is detected, obtain the relevant product identifier in the product manager replacement instruction and related information corresponding to the replaced product manager;

According to the relevant product identifier and the relevant information corresponding to the changed product manager, a reminder message for product manager replacement is generated, and the reminder message for product manager replacement is pushed to the user terminal.

In this embodiment, in order to prevent the product manager corresponding to a certain product from being replaced, causing sales personnel or customers to be unable to quickly and portablely find the contact information of the replaced product manager, when the product manager corresponding to the product is replaced, The relevant information of the product manager associated with the product can be replaced in the platform, such as name, job number, contact information, etc. When the product manager replacement instruction is detected, the related information corresponding to the replaced product manager and the corresponding product identifier are generated to generate a corresponding replacement reminder message, and the product manager replacement reminder message is pushed to each user terminal for the user Keep up to date with the latest product manager information.

Further, the management method of the product information further includes:

Upon receiving the assistance request, obtain the contact information of the relevant person corresponding to the product information in the assistance request, and establish a remote call connection with the relevant person according to the contact information, so that the relevant person is the person who initiated the assistance request Ask users to provide remote help.

In this embodiment, in order to facilitate customers or sales personnel to promptly request the assistance of the product manager who knows the product information best, when an assistance request triggered by a user operation is received, the product information in the assistance request is obtained, and the product information is obtained and displayed Corresponding to the contact information of the product manager. With the permission of the corresponding product manager, the requesting user can establish a remote call connection with the product manager according to the contact information of the product manager corresponding to the product information, or use WeChat calls and phone calls to seek the product manager’s contact information. Remote help.

In addition, the embodiment of the present application also provides a product information management device.

In this embodiment, the product information management device includes:

A configuration element obtaining unit, configured to obtain the configuration file associated with the product display template, and obtain the to-be-input element and the to-be-input element label in the configuration file;

An introduction page generation module, configured to obtain attribute information of the target product information, and generate a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

Further, the display template determining module is also used for:

Further, the introduction page generating module specifically includes:

The product information input unit is used to obtain attribute information of the target product information, and establish a mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input to the configuration file according to the mapping relationship The corresponding position of the element to be input described in;

The introduction page generation unit is configured to perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and is displayed according to the product displaying the target product information Template to generate the product introduction page to be optimized;

An introduction page judging unit, configured to compare the introduction page of the product to be optimized with a preset display rule, and determine whether the introduction page of the product to be optimized matches the preset display;

An introduction page optimization unit, configured to generate prompt information if the introduction page of the product to be optimized does not match the preset display rules to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.

Further, the introduction page generation module is also used for:

Further, the device for managing product information further includes:

The product consultation module is used to obtain the current product information and product problem information in the product consultation instruction, and obtain the problem list corresponding to the current product information when the product consultation instruction is received, wherein the problem list is used for Store common problems and corresponding solutions corresponding to the current product information;

The solution push module is used to compare the product problem information with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and feed back the product problem information according to the product consultation instruction Target solution to the corresponding user terminal.

Further, the device for managing product information further includes:

The replacement detection module is used to obtain the relevant product identification in the replacement instruction of the product manager and related information corresponding to the replaced product manager when the replacement instruction of the product manager is detected;

The replacement reminder module is used to generate a reminder message for product manager replacement according to the related product identifier and related information corresponding to the replaced product manager, and push the reminder message for product manager replacement to the user terminal.

Further, the device for managing product information further includes:

The remote assistance module is used to obtain the contact information of the relevant person corresponding to the product information in the assistance request when an assistance request is received, and establish a remote call connection with the relevant person according to the contact information, so that the relevant person The personnel provide remote assistance to the requesting user who initiated the assistance request.

Among them, each module in the above-mentioned product information management device corresponds to each step in the above-mentioned product information management method embodiment, and its functions and implementation processes will not be repeated here.

In addition, the embodiments of the present application also provide a computer-readable storage medium, and the computer-readable storage medium may be a non-volatile readable storage medium.

The computer-readable storage medium of the present application stores computer-readable instructions, and when the computer-readable instructions are executed by a processor, the steps of the above-mentioned product information management method are realized.

For the method implemented when the computer-readable instruction is executed, please refer to the various embodiments of the product information management method of this application, which will not be repeated here.

It should be noted that in this article, the terms "include", "include" or any other variants thereof are intended to cover non-exclusive inclusion, so that a process, method, article or system including a series of elements not only includes those elements, It also includes other elements that are not explicitly listed, or elements inherent to the process, method, article, or system. If there are no more restrictions, the element defined by the sentence "including a..." does not exclude the existence of other identical elements in the process, method, article or system that includes the element.

The serial numbers of the foregoing embodiments of the present application are for description only, and do not represent the superiority of the embodiments.

Through the description of the above embodiments, those skilled in the art can clearly understand that the method of the above embodiments can be implemented by means of software plus the necessary general hardware platform. Of course, it can also be implemented by hardware, but in many cases the former is better.的实施方式。 Based on this understanding, the technical solution of this application essentially or the part that contributes to the existing technology can be embodied in the form of a software product, and the computer software product is stored in a storage medium (such as ROM/RAM) as described above. , Magnetic disk, optical disk), including several instructions to make a terminal device (can be a mobile phone, a computer, a server, an air conditioner, or a network device, etc.) execute the method described in each embodiment of the present application.

The above are only preferred embodiments of this application, and do not limit the scope of this application. Any equivalent structure or equivalent process transformation made using the content of the description and drawings of this application, or directly or indirectly used in other related technical fields , The same reason is included in the scope of patent protection of this application.

Claims

A method for managing product information, wherein the method for managing product information includes the following steps:

When the product update instruction is detected, obtain the target product information to be introduced, and obtain the corresponding product display template according to the product identifier of the target product information;

Obtaining the configuration file associated with the product display template, and obtaining the to-be-input element and the to-be-input element tag in the configuration file;

Acquiring attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

Pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal;

Wherein, the step of obtaining the attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input includes:

Obtain the attribute information of the target product information, and establish the mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input into the configuration file corresponding to the element to be input according to the mapping relationship position;

Perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and generate a product introduction to be optimized based on the product display template displaying the target product information page;

Comparing the introduction page of the product to be optimized with a preset display rule, and judging whether the introduction page of the product to be optimized matches the preset display;

If the product introduction page to be optimized does not match the preset display rule, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.
The method for managing product information according to claim 1, wherein if the introduction page of the product to be optimized does not match the preset display rule, a prompt message is generated to prompt the user to introduce the product to be optimized After optimizing the layout of the elements on the page to generate the product introduction page, it also includes:

When receiving the product information modification request, obtain the current user identity information corresponding to the product information modification request;

Obtain user information with preset permissions, and determine whether the current user identity information that sends the product information modification request has the modification permission based on the preset user information and current user identity information;

If the current user has the modification authority, obtain the modified product information in the product information modification request, and generate a modified product introduction page according to the modified product information;

Push the modified product introduction page to the user terminal or display the modified product introduction page correspondingly in a preset area of the client terminal.
The method for managing product information according to claim 1, wherein after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal, the method further comprises:

When a product consultation instruction is received, the current product information and product problem information in the product consultation instruction are acquired, and the problem list corresponding to the current product information is acquired, wherein the problem list is used to store the current product information Corresponding common problems and corresponding solutions;

The product problem information is compared with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and the target solution is fed back to the corresponding one according to the product consultation instruction User terminal.
The method for managing product information according to claim 1, wherein the step of acquiring the target product information to be introduced when the product update instruction is detected, and acquiring the corresponding product display template according to the product identifier of the target product information Specifically:

When the product update instruction is detected, obtain the product identifier in the target product information, and determine the product type corresponding to the target product information according to the product identifier;

Obtain a display frame corresponding to the product type in the preset mapping relationship table, and use the display frame as a product display template of the target product information.
The method for managing product information according to claim 1, wherein after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal, the method further comprises:

When a product manager replacement instruction is detected, obtain the relevant product identifier in the product manager replacement instruction and related information corresponding to the replaced product manager;

According to the relevant product identifier and the relevant information corresponding to the changed product manager, a reminder message for product manager replacement is generated, and the reminder message for product manager replacement is pushed to the user terminal.
The method for managing product information according to claim 1, wherein after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal, the method further comprises:

Upon receiving the assistance request, obtain the contact information of the relevant person corresponding to the product information in the assistance request, and establish a remote call connection with the relevant person according to the contact information, so that the relevant person is the person who initiated the assistance request Ask users to provide remote help.
A product information management device, wherein the product information management device includes:

The display template determination module is used to obtain the target product information to be introduced when the product update instruction is detected, and obtain the corresponding product display template according to the product identifier of the target product information;

A configuration element obtaining module, configured to obtain the configuration file associated with the product display template, and obtain the to-be-input element and the to-be-input element label in the configuration file;

An introduction page generation module, configured to obtain attribute information of the target product information, and generate a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

An introduction page display module, configured to push the product introduction page to the user terminal or display the product introduction page correspondingly in a preset area of the client terminal;

Wherein, the introduction page generating module specifically includes:

The product information input unit is used to obtain attribute information of the target product information, and establish a mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input to the configuration file according to the mapping relationship The corresponding position of the element to be input described in;

The introduction page generation unit is configured to perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and is displayed according to the product displaying the target product information Template to generate the product introduction page to be optimized;

An introduction page judging unit, configured to compare the introduction page of the product to be optimized with a preset display rule, and determine whether the introduction page of the product to be optimized matches the preset display;

An introduction page optimization unit, configured to generate prompt information if the introduction page of the product to be optimized does not match the preset display rules to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.
7. The product information management device according to claim 7, wherein the display template determination module is further used for:

Acquiring the product identifier in the target product information, and determining the product type corresponding to the target product information according to the product identifier;

Obtain a display frame corresponding to the product type in the preset mapping relationship table, and use the display frame as a product display template of the target product information.
The product information management device according to claim 7, wherein the introduction page generating module is further used for:

When receiving the product information modification request, obtain the current user identity information corresponding to the product information modification request;

Obtain user information with preset permissions, and determine whether the current user identity information that sends the product information modification request has the modification permission based on the preset user information and current user identity information;

If the current user has the modification authority, obtain the modified product information in the product information modification request, and generate a modified product introduction page according to the modified product information;

Push the modified product introduction page to the user terminal or display the modified product introduction page correspondingly in a preset area of the client terminal.
8. The product information management device of claim 7, wherein the product information management device further comprises:

The product consultation module is used to obtain the current product information and product problem information in the product consultation instruction, and obtain the problem list corresponding to the current product information when the product consultation instruction is received, wherein the problem list is used for Store common problems and corresponding solutions corresponding to the current product information;

The solution push module is used to compare the product problem information with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and feed back the product problem information according to the product consultation instruction Target solution to the corresponding user terminal.
8. The product information management device of claim 7, wherein the product information management device further comprises:

The replacement detection module is used to obtain the relevant product identification in the replacement instruction of the product manager and related information corresponding to the replaced product manager when the replacement instruction of the product manager is detected;

The replacement reminder module is used to generate a reminder message for product manager replacement according to the related product identifier and related information corresponding to the replaced product manager, and push the reminder message for product manager replacement to the user terminal.
8. The product information management device according to claim 7, wherein the product information management device further comprises:

The remote assistance module is used to obtain the contact information of the relevant person corresponding to the product information in the assistance request when an assistance request is received, and establish a remote call connection with the relevant person according to the contact information, so that the relevant person The personnel provide remote assistance to the requesting user who initiated the assistance request.
A product information management device, wherein the product information management device includes a processor, a memory, and computer-readable instructions stored on the memory and executable by the processor, wherein the computer-readable When the instruction is executed by the processor, the following steps are implemented:

When the product update instruction is detected, obtain the target product information to be introduced, and obtain the corresponding product display template according to the product identifier of the target product information;

Obtaining the configuration file associated with the product display template, and obtaining the to-be-input element and the to-be-input element tag in the configuration file;

Acquiring attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

Pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal;

Wherein, the step of obtaining the attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input includes:

Obtain the attribute information of the target product information, and establish the mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input into the configuration file corresponding to the element to be input according to the mapping relationship position;

Perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and generate a product introduction to be optimized based on the product display template displaying the target product information page;

Comparing the introduction page of the product to be optimized with a preset display rule, and judging whether the introduction page of the product to be optimized matches the preset display;

If the product introduction page to be optimized does not match the preset display rule, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.
The product information management device according to claim 13, wherein, if the introduction page of the product to be optimized does not match the preset display rule, a prompt message is generated to prompt the user to introduce the product to be optimized After optimizing the layout of the elements on the page to generate the product introduction page, it also includes:

When receiving the product information modification request, obtain the current user identity information corresponding to the product information modification request;

Obtain user information with preset permissions, and determine whether the current user identity information that sends the product information modification request has the modification permission based on the preset user information and current user identity information;

If the current user has the modification authority, obtain the modified product information in the product information modification request, and generate a modified product introduction page according to the modified product information;

Push the modified product introduction page to the user terminal or display the modified product introduction page correspondingly in a preset area of the client terminal.
The product information management device according to claim 13, wherein after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in the preset area of the client terminal, the method further comprises:

When a product consultation instruction is received, the current product information and product problem information in the product consultation instruction are acquired, and the problem list corresponding to the current product information is acquired, wherein the problem list is used to store the current product information Corresponding common problems and corresponding solutions;

The product problem information is compared with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and the target solution is fed back to the corresponding one according to the product consultation instruction User terminal.
The product information management device according to claim 13, wherein the step of obtaining the target product information to be introduced when the product update instruction is detected, and obtaining the corresponding product display template according to the product identifier of the target product information Specifically:

When the product update instruction is detected, obtain the product identifier in the target product information, and determine the product type corresponding to the target product information according to the product identifier;

Obtain a display frame corresponding to the product type in the preset mapping relationship table, and use the display frame as a product display template of the target product information.
A computer-readable storage medium, wherein computer-readable instructions are stored on the computer-readable storage medium, and when the computer-readable instructions are executed by a processor, the following steps are implemented:

When the product update instruction is detected, obtain the target product information to be introduced, and obtain the corresponding product display template according to the product identifier of the target product information;

Obtaining the configuration file associated with the product display template, and obtaining the to-be-input element and the to-be-input element tag in the configuration file;

Acquiring attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input;

Pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal;

Wherein, the step of obtaining the attribute information of the target product information, and generating a product introduction page corresponding to the target product information according to the attribute information, the element to be input, and the label of the element to be input includes:

Obtain the attribute information of the target product information, and establish the mapping relationship between the tag of the element to be input and the attribute information, so that the target product information is input into the configuration file corresponding to the element to be input according to the mapping relationship position;

Perform page rendering according to the configuration file containing the target product information, so that the target product information is correspondingly displayed on the product display template, and generate a product introduction to be optimized based on the product display template displaying the target product information page;

Comparing the introduction page of the product to be optimized with a preset display rule, and judging whether the introduction page of the product to be optimized matches the preset display;

If the product introduction page to be optimized does not match the preset display rule, prompt information is generated to prompt the user to optimize the layout of the elements on the product introduction page to be optimized to generate a product introduction page.
The computer-readable storage medium according to claim 17, wherein if the introduction page of the product to be optimized does not match the preset display rule, a prompt message is generated to prompt the user to introduce the product to be optimized After optimizing the layout of the elements on the page to generate the product introduction page, it also includes:

When receiving the product information modification request, obtain the current user identity information corresponding to the product information modification request;

Obtain user information with preset permissions, and determine whether the current user identity information that sends the product information modification request has the modification permission based on the preset user information and current user identity information;

If the current user has the modification authority, obtain the modified product information in the product information modification request, and generate a modified product introduction page according to the modified product information;

Push the modified product introduction page to the user terminal or display the modified product introduction page correspondingly in a preset area of the client terminal.
17. The computer-readable storage medium of claim 17, wherein after the step of pushing the product introduction page to the user terminal or correspondingly displaying the product introduction page in a preset area of the client terminal, the method further comprises:

When a product consultation instruction is received, the current product information and product problem information in the product consultation instruction are acquired, and the problem list corresponding to the current product information is acquired, wherein the problem list is used to store the current product information Corresponding common problems and corresponding solutions;

The product problem information is compared with the problem list to obtain the target solution corresponding to the product problem information in the problem list, and the target solution is fed back to the corresponding one according to the product consultation instruction User terminal.
The computer-readable storage medium according to claim 17, wherein the step of obtaining the target product information to be introduced when the product update instruction is detected, and obtaining the corresponding product display template according to the product identification of the target product information Specifically:

When the product update instruction is detected, obtain the product identifier in the target product information, and determine the product type corresponding to the target product information according to the product identifier;

Obtain a display frame corresponding to the product type in the preset mapping relationship table, and use the display frame as a product display template of the target product information. To