WO2020130536A1 - Système d'appel intelligent utilisant une balise - Google Patents

Système d'appel intelligent utilisant une balise Download PDF

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Publication number
WO2020130536A1
WO2020130536A1 PCT/KR2019/017813 KR2019017813W WO2020130536A1 WO 2020130536 A1 WO2020130536 A1 WO 2020130536A1 KR 2019017813 W KR2019017813 W KR 2019017813W WO 2020130536 A1 WO2020130536 A1 WO 2020130536A1
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WO
WIPO (PCT)
Prior art keywords
call
monitoring data
server
bell
signal
Prior art date
Application number
PCT/KR2019/017813
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English (en)
Korean (ko)
Inventor
백현민
정연술
정순철
Original Assignee
주식회사 샘물정보통신
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Publication of WO2020130536A1 publication Critical patent/WO2020130536A1/fr

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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/02—Telephonic communication systems specially adapted for combination with other electrical systems with bell or annunciator systems
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
    • G06V40/10—Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
    • G06V40/16—Human faces, e.g. facial parts, sketches or expressions
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/08—Text analysis or generation of parameters for speech synthesis out of text, e.g. grapheme to phoneme translation, prosody generation or stress or intonation determination
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00—Speech recognition
    • G10L15/26—Speech to text systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors

Definitions

  • the present invention relates to an intelligent paging system using a beacon. More specifically, the present invention relates to a call system that supports a user to remotely perform a call bell operation on a user's own device using a beacon.
  • a blocking bar is installed at the entrance that controls the entry of external vehicles, and visitors must request the opening of the blocking bar by talking to the control room by pressing the call bell provided near the blocking bar.
  • the existing call systems have a problem in that the initial construction cost is significant because a lobby phone or a call bell is provided at the entrance, and a communication line must be connected to the situation room or each household (or office).
  • Korean Patent Publication No. 10-2010-0005111 (2010.05.19.'Alarm and location notification system using wireless call button').
  • the present invention has been devised to solve the problems of the prior art as described above, and even if a separate lobby phone or communication line is not buried, a beacon bell and a smart device possessed by a visitor can be used to communicate with each household or manager.
  • the purpose is to provide an intelligent call system that allows us to make a call.
  • the intelligent call system is provided with a call bell that transmits a call bell ID using a beacon signal to a user device located in close proximity, and a call request screen corresponding to the call bell ID from a server, and the call request screen Is displayed to the user, and transmits a call signal to the server upon detecting a call event occurring on the call request screen, and generates monitoring data to be transmitted to the host device when a call is made with the host device in response to the call signal.
  • the paging signal When receiving a paging signal from the user equipment or the user equipment, the paging signal is transmitted to the host equipment corresponding to the paging signal, and when a response to the paging signal is received from the host equipment, between the host equipment and the user equipment And a host device that performs a call connection, transmits monitoring data received from the user device to the host device, receives a call signal and monitoring data from the server, and outputs the received call signal and monitoring data. Can be configured.
  • Various embodiments of the present invention supports to perform a call to the host device through the user device at a distance from the call bell over a certain distance, so that the call target can be called without directly pressing the call bell, and the vehicle is boarded. , In the case of an emergency, there is an effect that the call request can be delivered to the host device more easily and quickly.
  • various embodiments of the present invention provides data to monitor a user's status when a call is requested, but whether processing is necessary based on the type of language included in the monitoring data, whether sign language is included, and the type of monitoring data. It is possible to solve the communication problem between the call requester and the callee because it determines and performs processing such as language interpretation if necessary.
  • FIG. 1 is a diagram showing the configuration of an intelligent paging system according to an embodiment of the present invention.
  • FIG. 2 is a block diagram showing the configuration of a server according to an embodiment of the present invention.
  • FIG. 3 is a block diagram showing the configuration of a call bell according to an embodiment of the present invention.
  • FIG. 4 is a diagram showing the configuration of a user equipment according to an embodiment of the present invention.
  • FIG. 5 is a view showing the configuration of a communication support unit according to an embodiment of the present invention.
  • FIG. 6 is a flowchart illustrating a sequence of paging operations according to an embodiment of the present invention.
  • FIG. 7 is a flowchart illustrating a monitoring data processing operation according to an embodiment of the present invention.
  • FIG. 8 is a diagram illustrating an example of a call request screen according to an embodiment of the present invention.
  • FIG. 1 is a diagram showing the configuration of an intelligent paging system according to an embodiment of the present invention.
  • the intelligent paging system can be used in a residential facility such as an apartment, and the call bell of the paging system performs a function similar to that of a conventional interphone existing in a residential facility.
  • the intelligent paging system includes a server 100 that performs overall calling functions by a paging system, a call bell 200 that determines the access of a visitor to a residential area and transmits a beacon signal to the visitor's user device.
  • the user device 300 which installs an application related to the call function supported by the server 100, and receives and displays a call request screen corresponding to the call bell 200 from the server 100 as a beacon signal is received from the call bell 200,
  • the host device 400 may receive the call signal through the server 100.
  • the server 100 transmits a call signal to the host device 400 according to the user's call signal, and when the host device 400 transmits a response signal to the call signal, the server 100 makes a call between the host device 400 and the user device 300 It is possible to establish a connection or a corresponding communication connection.
  • the intelligent paging system may be used in various places and environments in addition to residential areas.
  • the intelligent paging system may support a customer to call a remote person at an ATM or the like.
  • the intelligent paging system may support office department calls at the company entrance.
  • the intelligent call system may support functions such as a control room call in an unmanned fare setter in a parking lot and an emergency bell call in a ship.
  • FIG. 2 is a block diagram showing the configuration of a server according to an embodiment of the present invention.
  • the server 100 may include a communication unit 110, a storage unit 120, and a control unit 130.
  • the control unit 130 may include a monitoring data collection unit 131, a call management unit 132, a communication support unit 133, and a crime prevention function support unit 134.
  • the communication unit 110 of the server 100 may use a network to transmit and receive data between the user device and the server, and the type of the network is not particularly limited.
  • the network may be, for example, an Internet Protocol (IP) network that provides a large data transmission/reception service through an Internet Protocol (IP) or an All IP network that integrates different IP networks.
  • IP Internet Protocol
  • IP Internet Protocol
  • the network is a wired network, a Wibro (Wireless Broadband) network, a mobile communication network including WCDMA, a High Speed Downlink Packet Access (HSDPA) network and a mobile communication network including a Long Term Evolution (LTE) network, LTE advanced (LTE-A) ), 5G (Five Generation), one of the mobile communication network, satellite communication network and Wi-Fi (Wi-Fi) network, or may be made by combining at least one of them.
  • Wibro Wireless Broadband
  • WCDMA Wideband Code Division Multiple Access
  • HSDPA High Speed Downlink Packet Access
  • LTE Long Term Evolution
  • LTE-A LTE advanced
  • 5G Fifth Generation
  • Wi-Fi Wi-Fi
  • the communication unit 110 may perform a communication function with a call bell, a user device, and a host device. Specifically, the communication unit 110 may receive a call signal for the call of the host device transmitted by the user device, and accordingly, the communication unit 110 may transmit the received call signal to the host device. In addition to this, the communication unit 110 may perform a communication function with a web server according to various embodiments. In addition, the communication unit 110 may receive a monitoring-related command signal, etc. transmitted from the host device 400 and transmit it to a call bell or a user device side. According to various embodiments, the communication unit 110 may transmit a monitoring command by performing communication with a pre-registered peripheral device (eg, CCTV, etc.) capable of monitoring other than a call bell and a user device.
  • a pre-registered peripheral device eg, CCTV, etc.
  • the storage unit 120 of the server 100 may include, for example, an internal memory or an external memory.
  • the internal memory includes, for example, volatile memory (eg, dynamic RAM (DRAM), static RAM (SRAM), or synchronous dynamic RAM (SDRAM)), non-volatile memory (eg, OTPROM (one time programmable ROM (PROM), programmable ROM (PROM), erasable and programmable ROM (EPROM), electrically erasable and programmable ROM (EEPROM), mask ROM, flash ROM, flash memory (e.g. NAND flash or NOR flash, etc.), hard drives, Or it may include at least one of a solid state drive (SSD).
  • volatile memory eg, dynamic RAM (DRAM), static RAM (SRAM), or synchronous dynamic RAM (SDRAM)
  • non-volatile memory eg, OTPROM (one time programmable ROM (PROM), programmable ROM (PROM), erasable and programmable ROM (EPROM), electrically eras
  • the external memory may be a flash drive, such as compact flash (CF), secure digital (SD), micro secure digital (Micro-SD), mini secure digital (SD-SD), extreme digital (XD), It may further include a multi-media card (MMC) or a memory stick.
  • the external memory may be functionally and/or physically connected to the electronic device through various interfaces.
  • the storage unit 120 may store monitoring data received from at least one of a call bell 200 or a user device 300.
  • the storage unit 120 may store information required for a processing operation on the received monitoring data according to an embodiment of the present invention.
  • the storage unit 120 may store a program related to sound-text conversion such as STT and TTS, for example, to perform a processing operation on monitoring data.
  • the storage unit 120 may store image information, language information, and the like required to detect motion, language, and face images in the monitoring data.
  • the server 100 may determine whether the monitoring data is image data including sign language based on image information previously stored in the storage unit 120 and store what the sign language means Interpretation may be performed based on language information pre-stored in 120, and this may be calculated as at least one of text data and voice data.
  • the server 100 can transmit the calculated interpretation data to the host device along with the original monitoring data.
  • the storage unit 120 may store information required for the overall operation performed by the server 100, and in addition, store information (eg, interpretation data, statistical data calculated through monitoring data, etc.) calculated through the server 100. Can.
  • the storage unit 120 may store a corresponding call support screen for each call bell ID, host device and host information required to call the host device, user account information, and the like.
  • the controller 130 may also be referred to as a processor, a controller, a microcontroller, a microprocessor, or a microcomputer. Meanwhile, the control unit may be implemented by hardware or firmware, software, or a combination thereof.
  • an embodiment of the present invention may be implemented in the form of a module, procedure, function, etc. that performs the functions or operations described above.
  • the software code can be stored in the memory and driven by the control unit.
  • the memory may be located inside or outside the user terminal and the server, and may exchange data with the control unit by various means already known.
  • the control unit 130 may include a monitoring data collection unit 131, a call management unit 132, a communication support unit 133, and a crime prevention function support unit 134.
  • the monitoring data collection unit 131 may transmit a signal requesting monitoring data to the call bell 200 or the user device 300 according to an embodiment of the present invention.
  • the monitoring data is generated by a user (for example, a visitor, a visiting customer, etc.) by invoking the host device and establishing a communication connection with the host device, and then directly photographing, inputting, or the like to provide the host device.
  • the monitoring data may include voice, text or video data captured through a camera and microphone mounted on a call bell, and voice, text or video data input through a user device.
  • the monitoring data collection unit 131 may also determine type information of the monitoring data and classify the monitoring data according to the type. For example, the monitoring data collection unit 131 may classify the monitoring data into image data, text data, and sound data. In addition, the monitoring data collection unit 131 may classify the type based on the content included in the monitoring data. For example, the monitoring data collection unit 131 may classify and classify the monitoring data by type based on whether foreign language content is included, whether sign language is included, whether a preset gesture is included, and whether a preset voice is included.
  • the monitoring data collection unit 131 may be classified according to the type of a device (eg, a call bell or a user device) that transmits monitoring data.
  • a device eg, a call bell or a user device
  • the call management unit 132 transmits a call signal to the host device 400 corresponding to the call signal when the call signal is received from the call bell 200 or the user device 300, and transmits the call signal from the host device 400 side to the call signal.
  • a call function may be supported so that the host device 400 and the call bell 200 or the user device 300 can speak.
  • the call management unit 132 may transmit monitoring data collected from the call bell 200 or the user device 300 to the host device 400 side.
  • a call request screen of a type to which the call bell ID belongs (for example, a call request web page or an application screen) Can provide
  • the call management unit 132 may determine information on a call target included in the call signal and transmit the call signal to the call target corresponding to the call target.
  • the host device 400 to be called may be in a state in which a calling application supported by the server 100 is installed or information (eg, a phone number, etc.) of the host device 400 is pre-registered in the storage unit 120 of the server 100. .
  • the communication support unit 133 may determine whether it is necessary to process monitoring data based on the monitoring data collected and classified by the monitoring data collection unit 131. For example, the communication support unit 133 may perform an operation of processing the video data when the video data determined to contain sign language is input as monitoring data from the user device 300 or the call bell 200. In this case, the processing operation may include an operation of generating the content interpreted in sign language as voice data or text data. In addition, the communication support unit 133 may support additionally transferring interpretation data calculated as a result of the processing operation to the host device 400. That is, the server 100 of the present invention according to various embodiments of the present disclosure may transmit not only the original monitoring data but also interpretation data calculated by the communication support unit 133 when the host device 400 and the calling user are connected to a call.
  • the host device 400 may simultaneously reproduce the received monitoring data and interpretation data.
  • the host device 400 may reproduce monitoring data communicated using only sign language without voice, and display text information translated with the sign language together with the monitoring data. Accordingly, the host checking the host device 400 can check the user's (visitor's) intention by translating the text or voice even if the sign language is not known.
  • machining operations are possible.
  • the communication support unit 133 may perform a processing operation to translate the foreign language.
  • the interpreted data calculated accordingly may be provided to the host device 400 together with the original monitoring data.
  • the communication support unit 133 is the host's nationality (or primary language), whether sign language interpretation is required, and the host's preferred monitoring data method (eg, text data, voice data, applied to the pre-registered host device 400). Image data) and the like, and determine whether to perform a processing operation in response thereto.
  • the communication support unit 133 may determine the necessity of interpreting a foreign language by confirming the nationality of the host to be called.
  • the host's nationality information can be directly entered by the host in the host account information, and accordingly, the host's nationality (or the primary language) can be changed later in the case of a host using various languages.
  • the communication support unit 133 is a host nationality (main language) even if the content included in the monitoring data is a foreign language. In response to, it is possible to transmit only the original monitoring data without performing the machining operation (without interpreting).
  • the communication support unit 133 can check information about whether the host needs sign language interpretation, and if it is determined that the host is a user who does not need sign language interpretation, the communication support unit 133 separates the monitoring data including sign language. May not perform the processing operation.
  • the communication support unit 133 may provide processing data for all types of data except text data as text data.
  • the monitoring data type preferred by the host is text
  • the communication support unit 133 interprets at least one of the sign language or voice data in text form. Can be additionally provided to the host device.
  • the communication support unit 133 may calculate and provide processing results in response to preference information (preferred monitoring data type) included in the host account information.
  • the communication support unit 133 calculates text data corresponding to voice content through a sound to text (STT) function, and uses the calculated text data as processing data to the host device 400. You can provide additional.
  • the communication support unit 133 calculates voice data corresponding to text data through a text to sound (TTS) function when only the monitoring data is text data, and uses the calculated voice data as processing data.
  • TTS text to sound
  • the processing operation performed by the communication support unit 133 may be performed based on preference information (preferred monitoring data type information) included in host information for each host device 400.
  • the communication support unit 133 may be specifically configured as illustrated in FIG. 5.
  • FIG. 5 is a view showing the configuration of a communication support unit according to an embodiment of the present invention.
  • the communication support unit 133 may include a sign language interpreter 133a, a text-sound converter 133b, and a foreign language interpreter 133c.
  • the sign language interpreter 133a may determine that the sign language is an image when the user's hand image detected from the video data moves more than a preset number of times. Subsequently, when the sign language interpreter 133a is an image including sign language, the sign language interpreter may convert text sign language into text or voice based on sign language interpretation information pre-stored in the storage unit.
  • the text-sound converting unit 133b calculates sound-type interpretation information for text monitoring data based on TTS (Text To Sound) and STT (Sound To Text) functions and calculates text-type interpretation information for sound monitoring data. can do.
  • the foreign language interpreter 133c may perform language detection on video and audio or text data to determine the type of input language. In addition, when the language information included in the monitoring data and the nationality information of the host are different, the foreign language interpreter 133c may perform an interpreter and calculate the interpretation result in text or voice, and transmit the interpreted result to the host device 400 side together with the monitoring data. .
  • the anti-crime function support unit 134 may perform an operation of checking specific person information preset by the host device 400 from monitoring data.
  • the host may register person information on the evaded object, such as a criminal or a stalker, in the server 100.
  • the person information may include face image information, call voice information, and communication content (eg, when speaking with a specific word).
  • the server 100 may provide a selection menu to allow the host to select information about the evasion target.
  • the selection menu may include selection items such as'a person who covers 80% of the face','a person wearing a black mask', and the like.
  • the anti-crime function support unit 134 if the voice information or image information included in the information captured in the monitoring data (eg, video data) matches the person information for the pre-registered evasion target and the conditions, the call bell and the surroundings of the call bell It is possible to request the operation of a security function (eg, face image enlargement monitoring, movement path monitoring, etc.) for the linked CCTV and security device.
  • the anti-crime function support unit 134 may recognize at least one of motion, face, and impression on the image data, and support an anti-crime function using an interlocked peripheral device.
  • the crime prevention function support unit 134 separately manages monitoring information of the evacuation target obtained by the crime prevention function, and can support automatic transmission to the police and administrator's servers periodically.
  • FIG. 3 is a block diagram showing the configuration of a call bell according to an embodiment of the present invention.
  • the call bell 200 may include a communication unit 210, a storage unit 220, an input unit 230, a display unit 240, an audio processing unit 250, a camera unit 260, and a control unit 270.
  • the communication unit 210 may include a BLE module 211
  • the control unit 270 may include a call request determination unit 271 and a monitoring unit 272.
  • the communication unit 210 may transmit a BLE signal (beacon signal) to the user device 300 side that is close to within a preset distance range through the BLE module 211.
  • the beacon signal may include the unique ID of the call bell.
  • the server 100 may search for a call support screen corresponding to the corresponding call bell based on the received call bell ID, match it, and provide it to the user device 300 side again.
  • the storage unit 220 may store beacon transmission related information.
  • the storage unit 220 may store beacon transmission related information such as a beacon transmission period, beacon transmission conditions, and content of information to be included in the beacon signal.
  • the storage unit 220 may store programming information about monitoring data generated by the call bell 200, operating driving conditions according to a command of a server or a host device, according to various embodiments.
  • the input unit 230 may receive a key input or touch input required for a host call.
  • the display unit 240 may perform an operation of checking information input by a user (eg, apartment building to be called, lake information, etc.). In addition, the display 240 may notify that monitoring data is being generated (eg, generating shooting data) according to various embodiments, and display image information on a screen being photographed to provide information about the monitored image.
  • a user eg, apartment building to be called, lake information, etc.
  • the display 240 may notify that monitoring data is being generated (eg, generating shooting data) according to various embodiments, and display image information on a screen being photographed to provide information about the monitored image.
  • the audio processing unit 250 may include a speaker, a microphone, and the like, and may perform sound detection and output operations included in a general call bell function.
  • the camera unit 260 may perform a shooting operation to generate image monitoring data.
  • the control unit 270 may be configured to include a call request determination unit 271 and a monitoring unit 272, including the operation of transmitting the call bell ID through the beacon signal to the user device 300 side close to the call bell, the host performed by the call bell You can control overall operations related to device calls.
  • the call request determination unit 271 of the control unit 270 may determine whether a direct call request operation for directly calling a host device is generated by operating a button of the call bell 200. In addition, the call request determination unit 271 receives a call request signal generated from the user device according to various embodiments and the host device 400 side or server 100 (eg, the server device via the server 100) interlocked with the corresponding call request operation 400).
  • the monitoring unit 272 of the control unit 270 may perform a monitoring function by at least one of the camera unit 260 and the audio processing unit 250 as the command from the server 100 or the host device 400 receives the monitoring command.
  • the monitoring unit 272 may confirm that a monitoring operation command according to the detection of an emergency situation is received from the server 100, and accordingly, the monitoring unit 272 monitors around the call bell 200 using a camera, microphone, etc. of the call bell 200 ( Shooting, recording, etc.).
  • FIG. 4 is a diagram showing the configuration of a user equipment according to an embodiment of the present invention.
  • the user device 300 may include a communication unit 310, a storage unit 320, an input unit 330, a display unit 340, an audio processing unit 350, a camera unit 360, and a control unit 370.
  • the control unit 370 may include a call bell signal detection unit 371, a call bell function support unit 372, and a call history management unit 373.
  • the communication unit 310 may receive a beacon signal provided from a call bell 200.
  • the beacon signal received from the call bell 200 may be a signal including the ID of the call bell.
  • the communication unit 310 may perform an information transmission operation for transmitting a call signal to the server 100 and an operation for receiving a call request screen from the server 100. According to various embodiments, the communication unit 310 may directly communicate with the call bell 200.
  • the storage 320 may store an application related to a call request provided by the server 100.
  • the storage unit 320 may store programs and commands related to monitoring data generation. Also, the storage unit 320 may store the generated monitoring data. According to various embodiments of the present disclosure, the storage unit 320 may store call request history information.
  • the input unit 330 may receive information related to a call command input by a user on a call request screen, and the information input method may include, for example, key input, touch input, and the like.
  • the display unit 340 may display a call request screen received from the server 100, and display information related to a call signal input by a user (eg, information about a lake to be called, lake information). .
  • the display unit 340 may display a setting screen of an application that supports a call function, and when a communication connection with the host device 400 is established by a call operation, a screen related to monitoring data generation may be displayed.
  • the display unit 340 may display shooting information of a video to be transmitted to the host device 400.
  • the audio processing unit 350 and the camera unit 360 may perform a photographing and voice input operation related to generating monitoring data.
  • the control unit 370 may include a call bell signal detection unit 371, a call bell function support unit 372, and a call history management unit 373.
  • the call bell signal detector 371 may confirm that a beacon signal transmitted from the call bell is received according to an embodiment of the present invention. Also, as the beacon signal is received from the call bell, the call bell signal detector 371 may classify call bell related information included in the corresponding signal. When the beacon signal detection unit 371 receives a beacon signal from the call bell, the server 100 may request the server 100 to provide a call request screen corresponding to the call bell ID included in the beacon signal.
  • the call bell function support unit 372 may control the overall operation of the application that performs the call function. Specifically, the call bell function support unit 372 may display a call request screen correspondingly received as a beacon signal is received from the call bell. The call request screen may be displayed on an application that supports a call function, or may be displayed in a separate web form under the support of the application.
  • the call bell function support unit 372 may receive a call command input by the user on the call request screen and transmit a call signal corresponding to the call command to the server 100.
  • the call command may include information about the call target.
  • the call command may include information (eg, code) regarding the type of call purpose (eg, a call request with a host, a security function request, etc.). The user can input the above-mentioned information on the call request screen, and accordingly, the call bell function support unit 372 can record and manage the information input by the user.
  • the call bell function support unit 372 may perform a call function with the host device under the mediation of the server 100.
  • the call bell function support unit 372 may control at least one of the audio processing unit 350 and the camera unit 360 to perform a monitoring data generation operation.
  • the monitoring data may be information obtained by recording and recording a voice, face image, motion, etc. of the user who requested the call.
  • the host may check the monitoring data output to the host device 400 to determine the identity or use of the calling user, and may perform a subsequent procedure (eg, opening a front door, requesting rescue, etc.).
  • the call bell function support unit 372 may allow the user to select information about the type of monitoring data (eg, text data, voice data, image data), the type of language included, and the like directly from the user. For example, a user who wants to call the host device 400 through the user device 300 can select the type of language to input, sign language, text, etc. just before generating a call command or just before generating monitoring data. .
  • the type of monitoring data e.g, text data, voice data, image data
  • a user who wants to call the host device 400 through the user device 300 can select the type of language to input, sign language, text, etc. just before generating a call command or just before generating monitoring data. .
  • the call bell function support unit 372 generates monitoring data through the server 100 or the host device 400 even under a special situation (eg, an emergency situation in which a crime is suspected) rather than when the user first makes a call request.
  • the call bell function support unit 372 may perform monitoring data generation operation. For example, when the call bell function support unit 372 receives a request signal for generating monitoring data, the monitoring data has been requested on the screen due to the detection of an emergency. Would you like to create monitoring data?' may be displayed, or you may create monitoring data with your permission.
  • the call history management unit 373 may store and manage information about the history of the call signal generated from the user device 300. In addition, the call history management unit 373, based on the information on the previously generated call history, the number of event occurrences (e.g., weekly visits) by a predetermined period range, the host's approval (e.g., building access approval) ratio after the call, etc. Statistics can be calculated.
  • the call history management unit 372 may set it as a favorite item, and when a call bell ID is detected by receiving a beacon signal according to a user setting, An operation for automatically generating a call signal to the corresponding host device 400 may be performed.
  • FIG. 6 is a flowchart illustrating a sequence of paging operations according to an embodiment of the present invention.
  • the calling system may include a user device 300, a call bell 200, a server 100, and a host device 400.
  • the call bell 200 may perform operation 605 of transmitting a beacon signal including information such as a call bell ID to the user device 300 when the user device 300 approaches a predetermined distance or less.
  • the user device 300 may perform operation 610 of detecting the received beacon signal and checking the call bell ID included in the beacon signal.
  • the user device 300 may perform operation 615 of transmitting the call bell ID to the server 100 in response to the reception of the beacon signal including the call bell ID.
  • the call function application supported by the server 100 is installed in the user device 300.
  • the server 100 may search for a call request screen corresponding to the call bell ID, and perform operation 620 of providing the searched call request screen to the user device 300.
  • the user device 300 may perform operation 625 of selecting a provided call request screen and selecting a number key displayed on the screen to input a call command.
  • the call instruction may include, for example, an identification number of a call target, a type number for call usage, and the like.
  • the user device 300 may perform operation 630 of transmitting a call command to the server 100 when a call command is input from the user. Thereafter, the server 100 may perform operation 635 of transmitting the call signal received from the user device 300 to the host device.
  • the server 100 of the present invention may perform an operation of providing a call request screen corresponding to a call bell ID received from a user device and providing a call signal received from the user device to a host device.
  • the server 100 responds to a call signal from the host device 400 (eg, when the host selects a call reception button in response to a notification sound for a call request to the host device)
  • the host device 400 may be connected, and monitoring data generated by the user device 300 may be provided to the host device 400.
  • the calling method supports a user (visitor) to be connected to a host device as a beacon signal is received even if the user does not directly call the call bell, so when the call bell is located at a remote location Even when the vehicle is in the vehicle (eg, when boarding a vehicle), the user can perform a paging function through the user device 300 and the user can perform a call with the host.
  • FIG. 7 is a flowchart illustrating a monitoring data processing operation according to an embodiment of the present invention.
  • monitoring data may be transmitted from the user device 300 (or call bell 200) to the server 100 and then from the server 100 to the host device 400.
  • the user device 300 and the host device 400 may perform a call connection operation 710 under the mediation of the server 100.
  • the call connection may be made under the mediation of the server 100 according to the host device call request from the user device 300 and the approval of the host device 400.
  • the user device 300 may perform operation 715 to generate monitoring data, and then the user device 300 may perform operation 720 to transmit the generated monitoring data to the server 100.
  • the server 100 may perform operation 725 for determining the necessity of processing the monitoring data, and the operation for determining the necessity for processing is included in monitoring data, for example, whether there is a mismatch between the type of monitoring data and the preferred data type of the host device 400. It can be determined based on whether there is a language mismatch between the scanned language and the host, or whether sign language is included in the monitoring data.
  • the processing operation may include an operation of translating a language included in the monitoring data into a host's primary language, and an operation of translating a sign language included in the monitoring data into a host's primary language.
  • the processing operation may include various functions in addition to this. In describing FIG. 7, it will be assumed that the processing operation is a sign language interpretation and a foreign language interpretation operation.
  • the server 100 may perform operation 730 to perform an interpreting function for the monitoring data. Thereafter, the server 100 may perform operation 735 of transmitting the original monitoring data and the interpretation data, which is a result of performing the interpretation function, to the host device 400 together.
  • FIG. 8 is a diagram illustrating an example of a call request screen according to an embodiment of the present invention.
  • the paging system of the present invention can provide various types of call request screens to the user device 300.
  • 8A shows an example of a call request screen designed to perform the role of an interphone provided in a parking lot (eg, an unmanned fare settlement machine).
  • b of FIG. 8 illustrates an example of a call request screen designed to perform an in-house interphone function.
  • FIG. 8C shows an example of a call request screen designed to perform the role of an interphone used in a residential building.
  • 8D illustrates an example of a call request screen corresponding to a ship emergency bell performing a function of a ship emergency call.
  • the call request screen may support selection of a specific call target by selecting a previously provided icon, or support selection of a call target by typing a number or letter.
  • the call request screen may include a function key for each type corresponding to the type of the call bell.
  • a call request screen for performing the function of an unmanned fare settlement machine may include a separate function key for requesting functions such as billing, vehicle number input, and fare guidance. .

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  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Health & Medical Sciences (AREA)
  • Multimedia (AREA)
  • Human Computer Interaction (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Signal Processing (AREA)
  • Computational Linguistics (AREA)
  • Acoustics & Sound (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Physics & Mathematics (AREA)
  • Oral & Maxillofacial Surgery (AREA)
  • Theoretical Computer Science (AREA)
  • General Health & Medical Sciences (AREA)
  • Telephonic Communication Services (AREA)
  • Alarm Systems (AREA)

Abstract

Un mode de réalisation de la présente invention concerne un système d'appel intelligent dans lequel une sonnerie d'appel transmet un identifiant (ID) de la sonnerie d'appel en utilisant un signal de balise à un téléphone mobile ou à un dispositif intelligent d'un utilisateur situé à proximité, le téléphone mobile ou le dispositif intelligent de l'utilisateur est doté d'un écran de demande d'appel correspondant à l'ID de la sonnerie d'appel d'un serveur, l'écran de demande d'appel est affiché à l'utilisateur, un signal d'appel est transmis au serveur par une application d'appel du téléphone mobile ou du dispositif intelligent de l'utilisateur lorsque celui-ci génère un événement d'appel sur l'écran de demande d'appel, et l'appel entre un dispositif hôte et un terminal utilisateur est effectué en réponse au signal d'appel.
PCT/KR2019/017813 2018-12-18 2019-12-16 Système d'appel intelligent utilisant une balise WO2020130536A1 (fr)

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KR101977263B1 (ko) * 2018-12-18 2019-05-10 주식회사 샘물정보통신 비콘을 이용한 지능형 호출 시스템
KR102142033B1 (ko) * 2019-06-26 2020-08-06 주식회사 샘물정보통신 수화 통역 검증 시스템

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KR101977263B1 (ko) * 2018-12-18 2019-05-10 주식회사 샘물정보통신 비콘을 이용한 지능형 호출 시스템

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KR20040019539A (ko) * 2002-08-28 2004-03-06 김정구 인공지능 방범시스템
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KR20090017733A (ko) * 2007-08-16 2009-02-19 최옥재 차량 출입 관리 시스템
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